Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: Nov 25, 2020
EXCESSIVE PAINT CHIPPING. I HAVE THE SOUL RED (V46) PAINT. IT WAS PURCHASED ON 06JUN2020 AND HAS ONLY 2,000 MILES BUT IT HAS 3 LARGE CHIPS. MOST OF THE MILES ARE JUST GOING TO THE STORE. I WORK FROM HOME SO I DON'T DRIVE BUT A COUPLE DAYS A WEEK.
Incident date: Nov 25, 2020
WHY DOES IT TAKE BETWEEN 30 - 40 MINUTES FOR THE GPS TO FINALLY APPEAR??? I HAVE A 2016 MAZDA 6 AND THE GPS TAKES ANYWHERE BETWEEN 30 TO 40 MINUTES TO APPEAR AFTER STARTUP. THIS COULD MEAN GOING TO THE GAS STATION, TURNING IT OFF THEN ON IT HAS TO THINK WHERE IT IS??? WHY??? THIS DOES NOT HAPPEN ON ANY OF MY OTHER CARS THAT I OWN, WHY THIS ONE IN PARTICULAR? I HAVE DONE RESEARCH ONLINE AND FOUND O... Read more
Incident date: Nov 21, 2020
TL* THE CONTACT OWNS A 2012 MAZDA MAZDA3. THE CONTACT STATED THAT WHILE SEATED IN THE DRIVER'S SEAT, THE CONTACT HEARD AN ABNORMAL SOUND AND BECAME AWARE THAT THE SEAT WAS NO LONGER IN LINE WITH THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO CARDINALEWAY MAZDA - PEORIA (8424 W BELL RD, PEORIA, AZ 85382; (623) 738-0755) WHO STATED THAT THE SEAT TRACK AND ADJUSTER NEEDED TO BE REPAIRED. THE VEHICLE HA... Read more
Incident date: Jun 15, 2020
MAZDA SMART BRAKING SYSTEM, FRONT RADAR WARNING LIGHTS COME ON AFTER CAR IS STARTED. WINDSHIELD AND FRONT EMBLEM IS CLEAN. NO INTENSE HEAT. COMES ON EVERY TIME WHEN STARTED. WILL NOT ALLOW CRUISE CONTROL TO BE SET. SOMETIMES A FUNNY BRAKE PEDAL FEEL WHEN APPLIED BUT DOES NOT BRAKE BY ITSELF....YET. THERE HAVE BEEN TSBS ON EARLIER MODELS WITH A REPLACEMENT FRONT CAMERA(FSC) FIX. MY CAR DOES HAVE T... Read more
Incident date: Jun 15, 2020
MAZDA SMART BRAKING SYSTEM, FRONT RADAR WARNING LIGHTS COME ON AFTER CAR IS STARTED. WINDSHIELD AND FRONT EMBLEM IS CLEAN. NO INTENSE HEAT. COMES ON EVERY TIME WHEN STARTED. WILL NOT ALLOW CRUISE CONTROL TO BE SET. SOMETIMES A FUNNY BRAKE PEDAL FEEL WHEN APPLIED BUT DOES NOT BRAKE BY ITSELF....YET. THERE HAVE BEEN TSBS ON EARLIER MODELS WITH A REPLACEMENT FRONT CAMERA(FSC) FIX. MY CAR DOES HAVE T... Read more
Incident date: Jun 15, 2020
MAZDA SMART BRAKING SYSTEM, FRONT RADAR WARNING LIGHTS COME ON AFTER CAR IS STARTED. WINDSHIELD AND FRONT EMBLEM IS CLEAN. NO INTENSE HEAT. COMES ON EVERY TIME WHEN STARTED. WILL NOT ALLOW CRUISE CONTROL TO BE SET. SOMETIMES A FUNNY BRAKE PEDAL FEEL WHEN APPLIED BUT DOES NOT BRAKE BY ITSELF....YET. THERE HAVE BEEN TSBS ON EARLIER MODELS WITH A REPLACEMENT FRONT CAMERA(FSC) FIX. MY CAR DOES HAVE T... Read more
Incident date: Nov 20, 2020
SEVERAL MONTHS NOW, I'M HAVING TO TURN MY CAR BACK ON TO TURN THE RADIO OFF AND COMPLETELY SHUT THE CAR DOWN. THIS HAS BEEN GOING ON SINCE THE SUMMER OF THIS YEAR. I HAVE TO CRANK IT UP, PUT IT OUT OF PARK INTO DRIVE, AND PUT IT BACK IN DRIVE. AFTER THAT, IT TURNS OFF. I HAVE PUSH TO START AND HAD THE CAR FOR FOUR YEARS PRE-OWNED. YESTERDAY, MY SISTER AND I WERE STRANDED BECAUSE MY CAR DIDN'T S... Read more
Incident date: Nov 20, 2020
SEVERAL MONTHS NOW, I'M HAVING TO TURN MY CAR BACK ON TO TURN THE RADIO OFF AND COMPLETELY SHUT THE CAR DOWN. THIS HAS BEEN GOING ON SINCE THE SUMMER OF THIS YEAR. I HAVE TO CRANK IT UP, PUT IT OUT OF PARK INTO DRIVE, AND PUT IT BACK IN DRIVE. AFTER THAT, IT TURNS OFF. I HAVE PUSH TO START AND HAD THE CAR FOR FOUR YEARS PRE-OWNED. YESTERDAY, MY SISTER AND I WERE STRANDED BECAUSE MY CAR DIDN'T S... Read more
Incident date: Nov 20, 2020
SEVERAL MONTHS NOW, I'M HAVING TO TURN MY CAR BACK ON TO TURN THE RADIO OFF AND COMPLETELY SHUT THE CAR DOWN. THIS HAS BEEN GOING ON SINCE THE SUMMER OF THIS YEAR. I HAVE TO CRANK IT UP, PUT IT OUT OF PARK INTO DRIVE, AND PUT IT BACK IN DRIVE. AFTER THAT, IT TURNS OFF. I HAVE PUSH TO START AND HAD THE CAR FOR FOUR YEARS PRE-OWNED. YESTERDAY, MY SISTER AND I WERE STRANDED BECAUSE MY CAR DIDN'T S... Read more
Incident date: Apr 19, 2019
VEHICLE DISPLAY ON DASHBOARD, STEERING WHEEL, SHIFT CONSOLE, AUDIO CONTROLS, SEATS ADJUSTMENTS ARE NOT ILLUMINATED. THE LETTERS AND NUMBERS ARE NOT LIGHTED. UNABLE TO KNOW WHICH BUTTONS TO PUSH BECAUSE PRINTING IS SO SMALL AND MANY CONTROLS ARE GROUPED TOO CLOSE TOGETHER. MAZDA CX5 OWNER'S MANUAL IS FOR ALL MAZDA MODELS. THERE IS NO INDICATION AS TO WHAT FEATURE IS INCLUDED ON MY CAR. THIS CA... Read more
Incident date: Apr 19, 2019
VEHICLE DISPLAY ON DASHBOARD, STEERING WHEEL, SHIFT CONSOLE, AUDIO CONTROLS, SEATS ADJUSTMENTS ARE NOT ILLUMINATED. THE LETTERS AND NUMBERS ARE NOT LIGHTED. UNABLE TO KNOW WHICH BUTTONS TO PUSH BECAUSE PRINTING IS SO SMALL AND MANY CONTROLS ARE GROUPED TOO CLOSE TOGETHER. MAZDA CX5 OWNER'S MANUAL IS FOR ALL MAZDA MODELS. THERE IS NO INDICATION AS TO WHAT FEATURE IS INCLUDED ON MY CAR. THIS CA... Read more
Incident date: Apr 19, 2019
VEHICLE DISPLAY ON DASHBOARD, STEERING WHEEL, SHIFT CONSOLE, AUDIO CONTROLS, SEATS ADJUSTMENTS ARE NOT ILLUMINATED. THE LETTERS AND NUMBERS ARE NOT LIGHTED. UNABLE TO KNOW WHICH BUTTONS TO PUSH BECAUSE PRINTING IS SO SMALL AND MANY CONTROLS ARE GROUPED TOO CLOSE TOGETHER. MAZDA CX5 OWNER'S MANUAL IS FOR ALL MAZDA MODELS. THERE IS NO INDICATION AS TO WHAT FEATURE IS INCLUDED ON MY CAR. THIS CA... Read more
Incident date: Nov 18, 2020
GHOST TOUCH- RADIO/AUDIO CENTER RANDOMLY SWITCHES MODES, STATIONS, FUNCTIONS AND WILL ACCESS PHONE CONTACTS VIA BLUETOOTH AND MAKE RANDOM VOICE CALLS . ONCE CONNECTED, IT IS VERY DIFFICULT TO DISCONNECT. OFTEN TIMES THE CALL WILL BE REPEATED SEVERAL TIMES. THIS OCCURS BOTH WHILE SITTING STILL OR WHEN DRIVING. IT IS VERY DISTRACTING TO TRY TO DISCONNECT RANDOM VOICE CALLS WHILE DRIVING. THE STEERI... Read more
Incident date: Sep 18, 2020
REAR BUMPER MARKER IS NOT DONE PROPERLY BECAME DETACHED WHILE STATIONARY. MY FRIEND HAS THIS CX-5 2017 AND SAME THING HAPPENED TO HIS CAR.
Incident date: Oct 18, 2020
THE REAR HATCH FAILS TO OPEN IN COLD WEATHER. I HAD TO CLIMB IN THROUGH THE CAR AND OPEN A SMALL HATCH TO OPEN THE LIFT GATE MANUALLY. AFTER I OPENED IT MANUALLY IT WORKED PROPERLY THE REST OF THE DAY. . CONTINUES TO FAIL INTERMITTENTLY WHEN VEHICLE IS PARKED OVER NIGHT IN COLD WEATHER.
Incident date: Nov 18, 2020
MY WHEEL STARTED VIBRATING BACK AND FORTH WHILE IN PARK AND I STARTED AND THE POWER STEERING WORKED FINE. THEN TURNED CAR OFF WENT IN THE STORE AND CAME OUT AND IT DIDN'T WANNA WORK. TURNED CAR OFF AND BACK ON IT WORKED FINE. ON THE WAY HOME COMING AROUND A SHARP CURVE IT DECIDED TO GO OUT AND THE WHEEL TIGHTENED AT 45. I HAD TO SLAM ON MY BRAKES AND TRY MY HARDEST TO KEEP FROM GOING OFF THE ROAD.... Read more
Incident date: Nov 18, 2020
MY WHEEL STARTED VIBRATING BACK AND FORTH WHILE IN PARK AND I STARTED AND THE POWER STEERING WORKED FINE. THEN TURNED CAR OFF WENT IN THE STORE AND CAME OUT AND IT DIDN'T WANNA WORK. TURNED CAR OFF AND BACK ON IT WORKED FINE. ON THE WAY HOME COMING AROUND A SHARP CURVE IT DECIDED TO GO OUT AND THE WHEEL TIGHTENED AT 45. I HAD TO SLAM ON MY BRAKES AND TRY MY HARDEST TO KEEP FROM GOING OFF THE ROAD.... Read more
Incident date: Nov 15, 2020
I WAS DRIVING ON A STREET AND MY CHECK ENGINE LIGHT, TCS/DSC LIGHT, SBS/SCBS LIGHT, MRCC LIGHT, AND WARNING LIGHT APPEARED ON MY DASHBOARD. MY CAR THEN STARTED PUTTING OR JERKY. IT FELT AS MY CAR WAS VERY WEAK AS IF IT WAS GOING TO GIVE OUT. THIS IS THE THIRD TIME THESE SAME MALFUNCTIONS APPEARED. EACH TIME IT OCCURRED I TOOK MY CAR TO THE MAZDA DEALERSHIP. THE FIRST TIME THEY DID NOT FIND A PROBL... Read more
Incident date: Jul 23, 2019
TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V063000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE HIS DAUGHTER WAS TURNING INTO THE DRIVEWAY, HE NOTICED THAT THE HEADLI... Read more
Incident date: Jul 30, 2020
CRUISE, BLAKE PEDAL HARD TO PRESS WHEN CRUISE IS ON. AIR BAG LITE ON 99 PERCENT OF THE TIME
Incident date: Jul 30, 2020
CRUISE, BLAKE PEDAL HARD TO PRESS WHEN CRUISE IS ON. AIR BAG LITE ON 99 PERCENT OF THE TIME
Incident date: Nov 10, 2020
HELLO, BACK A FEW YEARS AGO MAZDA ISSUED A RECALL FOR THE FRONT SUBFRAME OF OUR MAZDA 6 DUE TO PREMATURE AND EXTREMELY DAMAGING RUST THAT RENDERED THE VEHICLE DANGEROUS. WE HAD THIS REPLACED AND ALL WAS FINE UNTIL NOT THAT LONG AGO WHEN WE HAD TO REPAIR AN EXHAUST LEAK AND IN THE PROCESS REALIZED HOW BAD THE REAR SUBFRAME IS RUSTED OUT AS WELL... I'VE NOTICED THE BACK WHEELS OF OUR CAR HAVE BEEN ... Read more
Incident date: Sep 2, 2019
MY TIRE PRESSURE INDICATOR LIGHT WAS TRIGGERED ON WHEN I DROVE THE CAR FOR ABOUT 40 MPH. I STOPPED AT A PARKING LOT AND I NOTICED THE REAR RIGHT WHEEL WAS LITERALLY SMOKING. LATER I WENT TO A LOCAL SHOP AND I WAS TOLD THE BRAKE WAS OVERHEATED ON THE REAR RIGHT SIDE. MY LOCAL SHOP REPLACED THE ROTOR AND PADS, HOWEVER, THE OVERHEAT PROBLEM KEPT SHOWING UP ON THAT RIGHT REAR SIDE. I DID SOME RESEARCH... Read more
Incident date: Oct 25, 2020
WE PURCHASED A USED 2006 MAZDA TRIBUTE WITH ABOUT 83,000 MILES ON IT FROM A CAR DEALER. LESS THAN 2 MONTHS AFTER PURCHASING IT, THE TIMING CHAIN BROKE AND THE ENGINE FAILED. THE ENGINE FAILED AFTER THE CAR WAS PARKED AND WE ATTEMPTED TO RESTART IT.
Incident date: Nov 16, 2020
STICKY DASH ISSUE, THE DASHBOARD OF MY 2010 MAZDA3 HAS BEEN MELTING FOR AGES. IT CAUSES GLARE WHEN DRIVING OBSTRUCTING THE DRIVER'S VIEW.
Incident date: Nov 16, 2020
STICKY DASH ISSUE, THE DASHBOARD OF MY 2010 MAZDA3 HAS BEEN MELTING FOR AGES. IT CAUSES GLARE WHEN DRIVING OBSTRUCTING THE DRIVER'S VIEW.
Incident date: Nov 11, 2020
I HAVE TRIED SINCE FEB 2020 TO GET MY #20V-063 HEADLIGHT REPLACEMENT PER THE RECALL ISSUED AND THE FITGERALD MAZDA IN ANNAPOLIS MD TOLD ME SINCE THEN THAT THEY COULDN'T GET THE PARTS FROM MAZDA. I TRIED TO BOOK AN APPOINTMENT AGAIN TO HAVE THIS FIXED ON 11/11/20 - AN APPOINTMENT THEY ACCEPTED ONLY TO BE TOLD ONCE I GOT THERE AFTER THE INSPECTION THAT THEY DO NOT HAVE THE PARTS AND CANNOT GET THE ... Read more
Incident date: Nov 2, 2020
ABS COMPONENT IS RUSTED AND BROKEN LEAVING ABS NOT A FUNCTIONING SAFETY MEASURE.
Incident date: Nov 7, 2020
I'VE BOUGHT THIS VEHICLE FROM A DEALERSHIP SO IT'S BEEN HAVING THIS. I'VE ALSO SEEN THAT THERE HAS BEEN RECALLS FOR THIS ISSUE AS WELL. THE DASH BOARD ABOVE THE SPEEDOMETER IS EXTREMELY STICKY. A LARGE PORTION OF IT. AND MORE TO THE RIGHT, ABOVE THE GLOVE BOX, IT'S CRACKED. I'M ASSUMING IT HAS DO SOMETHING WITH THE SUN.
Incident date: Oct 29, 2020
WHILE DRIVING STRAIGHT ON A HIGHWAY THE WATER PUMP BEARING FAILED CAUSING COOLANT TO LEAK AND MIX WITH THE ENGINE OIL. THE CAR IMMEDIATELY STARTED TO MAKE A RATTLE NOISE AND SMOKE OR STEAM CAME FROM UNDER THE HOOD. THE UNDERSIDE OF THE CAR WAS COVERED WITH COOLANT AND WHAT APPEARED TO BE OIL. THE CAR WAS NOT DRIVABLE AND HAD TO BE TOWED TO A MECHANIC. ONCE AT THE MECHANIC THE TOOK THE ENGINE OUT T... Read more
Incident date: Nov 11, 2020
PASSENGER RESTRAINT MALFUNCTION CHIME SOUNDED EVERY 5 SECONDS FOR 35 MINUTES. PASSENGER AIRBAGS ARE NOW DISABLED. BLIND SPOT MONITORING ONLY WORKS SOMETIMES....A MIND OF ITS OWN.
Incident date: Nov 11, 2020
PASSENGER RESTRAINT MALFUNCTION CHIME SOUNDED EVERY 5 SECONDS FOR 35 MINUTES. PASSENGER AIRBAGS ARE NOW DISABLED. BLIND SPOT MONITORING ONLY WORKS SOMETIMES....A MIND OF ITS OWN.
Incident date: Nov 11, 2020
PASSENGER RESTRAINT MALFUNCTION CHIME SOUNDED EVERY 5 SECONDS FOR 35 MINUTES. PASSENGER AIRBAGS ARE NOW DISABLED. BLIND SPOT MONITORING ONLY WORKS SOMETIMES....A MIND OF ITS OWN.
Incident date: Nov 7, 2020
THE VEHICLE STARTED TO PRODUCE TIRE SCREECHING UNDER NORMAL DRIVING CONDITIONS AND APPEARED TO BE OUT OF ALIGNMENT WITH THE STEERING WHEEL TO THE LEFT WHILE DRIVING STRAIGHT. WITHIN A FEW MILES, IT BECAME DIFFICULT TO CONTROL, AND THEN THE DYNAMIC STABILITY CONTROL OFF AND TRACTION LOSS LIGHTS CAME ON. UPON INSPECTION AT AN AUTO REPAIR SHOP, THE RIGHT FRONT SIDE OF THE FRAME HAD SEVERELY RUSTED. I... Read more
Incident date: Feb 6, 2020
TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V063000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT EXPERIENCED A FAILURE WITH THE DAYTIME RUNNING LIGHT WHICH FAILED TO OPERATE CORRECTLY. NAPL... Read more
Incident date: Nov 2, 2020
MY 2020 MAZDA CX-5 WAS 2 DAYS OLD AND THE BATTERY WAS COMPLETELY DRAINED AND HAD TO BE TOWED TO THE DEALER. I PICKED IT UP AND THEY DID NOTHING TO THE BATTERY. THEY TOLD ME NOTHING WAS WRONG AND THEY REPLACED THE KEY FOB BATTERY. TWO MORE DAYS AFTER THAT I PARKED IT IN MY GARAGE AND PUSHED THE BUTTON TO TURN IT OFF. APPARENTLY IT DID NOT TURN OFF AND COME MORNING, I HAD SIGNIFICANT CARBON MONOXIDE... Read more
1 injured
Incident date: Nov 2, 2020
MY 2020 MAZDA CX-5 WAS 2 DAYS OLD AND THE BATTERY WAS COMPLETELY DRAINED AND HAD TO BE TOWED TO THE DEALER. I PICKED IT UP AND THEY DID NOTHING TO THE BATTERY. THEY TOLD ME NOTHING WAS WRONG AND THEY REPLACED THE KEY FOB BATTERY. TWO MORE DAYS AFTER THAT I PARKED IT IN MY GARAGE AND PUSHED THE BUTTON TO TURN IT OFF. APPARENTLY IT DID NOT TURN OFF AND COME MORNING, I HAD SIGNIFICANT CARBON MONOXIDE... Read more
1 injured
Incident date: Nov 10, 2019
TL* THE CONTACT OWNS A 2016 MAZDA CX5 GRAND TOURING. THE VEHICLE HAS TOYO A23 TIRE SIZE 225 55R 19. THE CONTACT STATED THAT WHILE WASHING THE VEHICLE, SHE HAD NOTICED SEVERAL CRACKS IN THE THREAD ON THE SIDEWALL OF EACH TIRE. SHE ALSO STATED THAT THE PROBLEM WAS MORE SEVERE ON BOTH FRONT DRIVER AND REAR PASSENGER TIRES. SHE HAD INITIALLY TAKEN THE VEHICLE TO HERTRICH'S CAPITOL MAZDA(1127 S DUPONT... Read more
Incident date: Nov 6, 2020
HAD MY ABS AND BRAKE LIGHTS COME ON SO I IMMEDIATELY LOOKED THESE UP IN MY MAZDA HANDBOOK. IT SAID TO HAVE THE BRAKES CHECKED RIGHT AWAY. I TOOK TO MY MECHANIC WHO HAS BEEN WORKING ON MY CAR FOR YEARS AND I TRUST HIM. HE TOLD ME IT WAS THE DSC MODULE AND IT WOULD NEED TO BE TAKEN TO THE DEALER. HE ALSO TOLD ME IT WOULD BE AN EXPENSIVE REPAIR. I CONTACTED MY LOCAL DEALER AND WILL NOW BE CHARGED $15... Read more
Incident date: Nov 3, 2020
TL* THE CONTACT OWNS A 2012 MAZDA CX-9. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 20 MPH, THE BRAKES FAILED TO OPERATE. THE CONTACT MENTIONED THAT THE BRAKES GRADUALLY SLOWED DOWN THE VEHICLE AND STOP INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY INFORMED THE CONTACT THAT THERE WAS AN UNKNOWN RECALL ON THE VEHICLE. THE CONTACT CONTACTED RILEY MAZDA (75 MYR... Read more
Incident date: Oct 29, 2020
DASHBOARD LIGHTS HAVE GONE OFF THEN BACK ON WHILE DRIVING ON THE HIGHWAY & LOCAL ROADS SEVERAL TIMES. ALSO CONCERNED AS TO WHAT ELSE THIS ISSUE AFFECTS & NOT SURE IF DAYLIGHT RUNNING LIGHTS ARE ON OR OFF AT THIS TIME OR OTHER ELECTRICAL ELEMENTS. NOT SURE THE CAUSE OF THIS POSSIBLE SHORT IN THE SYSTEM IN ADDITION TO A BATTERY REPLACEMENT (ORIG. BATTERY & THEN 2 OTHERS SINCE 7/4/20)
Incident date: Oct 29, 2020
DASHBOARD LIGHTS HAVE GONE OFF THEN BACK ON WHILE DRIVING ON THE HIGHWAY & LOCAL ROADS SEVERAL TIMES. ALSO CONCERNED AS TO WHAT ELSE THIS ISSUE AFFECTS & NOT SURE IF DAYLIGHT RUNNING LIGHTS ARE ON OR OFF AT THIS TIME OR OTHER ELECTRICAL ELEMENTS. NOT SURE THE CAUSE OF THIS POSSIBLE SHORT IN THE SYSTEM IN ADDITION TO A BATTERY REPLACEMENT (ORIG. BATTERY & THEN 2 OTHERS SINCE 7/4/20)
Incident date: Apr 17, 2019
2019 MAZDA CX-5. CONSUMER WRITES IN REGARDS TO DISPLAYS ON VEHICLE CONSUMER STATES THAT THE DISPLAYS ARE TOO TO SMALL AND NOT LEGIBLE. *LD *JS
Incident date: Aug 28, 2020
DRIVER AND PASSENGER SIDE HEADLIGHTS WENT OUT. IT'S NOT THE FUSE OR THE BULBS. THIS HAPPENED WHILE DRIVING AT NIGHT FORCING ME TO DRIVE OVER TWO HOURS ON BACK ROADS AND FREEWAY WITH MY HIGHBEAMS ON TO SEE.
Incident date: Oct 30, 2020
POWE STEERING HAS WENT OUT & I CAN HARDLY TURN THE STEERING WHEEL AFTER I STOPPED IT & TRIED TO GO AGAIN
Incident date: Oct 20, 2020
EMERGENCY PARKING BREAK LIGHT RANDOMLY COMES ON IT WHEN DRIVING. IF I ATTEMPT TO ENGAGE PARKING BRAKE IN ORDER FOR ME TO DISENGAGE IT REQUIRES THAT I PUT MY SEATBELT ON AND HAVE DOORS LOCK THEN PUT CAR IN DRIVE TO TAKE BREAK OFF. BUT LIGHT STILL REMAINS ON.
Incident date: Jul 9, 2020
TL* THE CONTACT OWNS A 2020 MAZDA CX-5. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED IN THE DRIVEWAY OF HER RESIDENCE, THE VEHICLE FAILED TO START. THE CONTACT CONTACTED AN INDEPENDENT MECHAINC WHO ARRIVED AT THE RESIDENCE AND JUMP STARTED THE VEHICLE. THE VEHICLE WAS TAKEN TO MAXON MAZDA (2329 RTE 22 W, UNION, NJ 07083) WHERE IT WAS DIAGNOSED HOWEVER, THE MECHANIC WAS UNABLE TO DUPLICATE ... Read more
Incident date: Oct 23, 2020
NO ACCIDENTS HAS HAPPENED, BUT THE LOW BEAM HEADLIGHTS KEEP BLOWING OUT. I HAVE TO HAVE THEM REPLACED EVERY 3-6 MONTHS. OBVIOUSLY THERE IS A PROBLEM. UPON DOING SEARCH ON INTERNET, I NOTICE SEVERAL COMPLAINTS ON THIS PROBLEM. LIGHTS ARE NOT CHEAP AND VERY FRUSTRATING WHEN YOU ARE DRIVING AT NIGHT AND THIS HAPPENS.
Incident date: Oct 22, 2020
WHILE DRIVING APPROX. 40 MPH ON A STATE ROAD, MY TPMS WARNING LIGHT WENT ON. AT FIRST I THOUGHT IT WAS A SIMPLE TIRE PRESSURE ISSUE, BUT THEN I BEGAN TO SMELL BURNING. I STOPPED MY CAR AND SAW SMOKE COMING FROM MY REAR RIGHT (PASSENGER SIDE) WHEEL. I PROMPTLY BROUGHT THE CAR TO A 3RD PARTY MECHANIC AND THEY INFORMED ME THE CALIPER REMAINED ENGAGED AND MY ROTORS WERE OVERHEATING. THEY TRIED CONTACT... Read more
Incident date: Oct 29, 2020
AROUND 68,000 MILES, I BEGAN TO HEAR A SUBTLE WHINING NOISE COMING FROM MY 2014 MAZDA MAZDA3. I WAS UNSURE WHERE IT WAS COMING FROM AND ORIGINALLY THOUGHT IT WAS SOMETHING TO DO WITH THE TIRES. AS TIME PASSED, THE NOISE BECAME LOUDER, EVENTUALLY TO THE POINT WHERE I FELT I NEEDED TO GET IT CHECKED OUT. A MECHANIC TOLD ME IT WAS SOMETHING TO DO WITH THE AUTOMATIC TRANSMISSION BECAUSE THE SOUND WAS ... Read more