Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: Nov 30, 2020
I ALREADY HAVE A COMPLAINT BUT I FORGOT TO ADD THAT MY AIRBAG LIGHT IS ON AND WON'T COME OFF ALONG WITH MY ENGINE LIGHT IT WON'T EVEN CRANK SINCE WE BROKE DOWN IN THE MIDDLE OF HIGHWAY BECAUSE IDH THE MONEY TO GET IT FIXED AND TRYING TO ASK FOR A RIDE EVERYDAY! THANK YOU SO MUCH
Incident date: Nov 30, 2020
I ALREADY HAVE A COMPLAINT BUT I FORGOT TO ADD THAT MY AIRBAG LIGHT IS ON AND WON'T COME OFF ALONG WITH MY ENGINE LIGHT IT WON'T EVEN CRANK SINCE WE BROKE DOWN IN THE MIDDLE OF HIGHWAY BECAUSE IDH THE MONEY TO GET IT FIXED AND TRYING TO ASK FOR A RIDE EVERYDAY! THANK YOU SO MUCH
Incident date: Jul 1, 2020
I'VE OWNED MY 2018 MAZDA MX-5 FOR ABOUT TWO YEARS. THE PROBLEMS SLOW STARTED ARISING. AT FIRST I HADN'T NOTICED, BUT WHEN GOING IN AND OUT OF 'DRIVE' THE VEHICLE FELT LIKE IT WAS EITHER GOING TO STALL OR ACCELERATE. I HAD INITIALLY THOUGHT WAS BECAUSE IT'S A 'SPORTS CAR.' IN AUGUST OF 2020 THE WINDOW REGULATOR ON THE PASSENGER SIDE HAD MALFUNCTIONED. FAST FORWARD TO DECEMBER 2020, THE DRIVER SIDE ... Read more
Incident date: Jul 1, 2020
I'VE OWNED MY 2018 MAZDA MX-5 FOR ABOUT TWO YEARS. THE PROBLEMS SLOW STARTED ARISING. AT FIRST I HADN'T NOTICED, BUT WHEN GOING IN AND OUT OF 'DRIVE' THE VEHICLE FELT LIKE IT WAS EITHER GOING TO STALL OR ACCELERATE. I HAD INITIALLY THOUGHT WAS BECAUSE IT'S A 'SPORTS CAR.' IN AUGUST OF 2020 THE WINDOW REGULATOR ON THE PASSENGER SIDE HAD MALFUNCTIONED. FAST FORWARD TO DECEMBER 2020, THE DRIVER SIDE ... Read more
Incident date: Jul 1, 2020
I'VE OWNED MY 2018 MAZDA MX-5 FOR ABOUT TWO YEARS. THE PROBLEMS SLOW STARTED ARISING. AT FIRST I HADN'T NOTICED, BUT WHEN GOING IN AND OUT OF 'DRIVE' THE VEHICLE FELT LIKE IT WAS EITHER GOING TO STALL OR ACCELERATE. I HAD INITIALLY THOUGHT WAS BECAUSE IT'S A 'SPORTS CAR.' IN AUGUST OF 2020 THE WINDOW REGULATOR ON THE PASSENGER SIDE HAD MALFUNCTIONED. FAST FORWARD TO DECEMBER 2020, THE DRIVER SIDE ... Read more
Incident date: Feb 4, 2020
I HAVE HAD MY CAR SINCE 2013 AND HAD NO PROBLEMS WITH IT UNTIL I GOT A NEW BATTERY FOR MY CAR. AS SOON AS I GOT A BATTERY MY CAR WOULD DIE EVERY OTHER DAY. I TOOK IT TO MANY MECHANICS AND BACK TO THE MAZDA DEALER TO SEE IF THEY COULD FIX IT. THE MECHANICS DIDN'T KNOW WHAT WAS WRONG WITH IT AND WHEN I TOOK IT TO MAZDA THEY SAID IT WAS BECAUSE MY CAR DOOR LIGHT WAS ON, EVEN THOUGH IT NEVER WAS. THEY... Read more
Incident date: Feb 4, 2020
I HAVE HAD MY CAR SINCE 2013 AND HAD NO PROBLEMS WITH IT UNTIL I GOT A NEW BATTERY FOR MY CAR. AS SOON AS I GOT A BATTERY MY CAR WOULD DIE EVERY OTHER DAY. I TOOK IT TO MANY MECHANICS AND BACK TO THE MAZDA DEALER TO SEE IF THEY COULD FIX IT. THE MECHANICS DIDN'T KNOW WHAT WAS WRONG WITH IT AND WHEN I TOOK IT TO MAZDA THEY SAID IT WAS BECAUSE MY CAR DOOR LIGHT WAS ON, EVEN THOUGH IT NEVER WAS. THEY... Read more
Incident date: Jul 13, 2017
THERE WAS A POP I FELT IN MY BACK AS I WAS DRIVING (JULY 2017) I NEVER THOUGHT MUCH OF IT AT THE TIME. DUE TO MY WORK, I HAD MY VEHICLE MAINTENANCE MANY DIFFERENT MAZDA DEALERSHIPS. I HAVE HAD MY DASH REPLACED (WESCOTT, NATIONAL CITY, CA) BUT NO ONE MENTIONED THE SEAT PROBLEM THAT I CAN RECALL. NOW IT IS DECEMBER 2020 AND THE ENTIRE RIGHT SIDE OF THE SEAT HAS BROKEN? WHILE DRIVING I SIT ASKEW... Read more
Incident date: Jul 13, 2017
THERE WAS A POP I FELT IN MY BACK AS I WAS DRIVING (JULY 2017) I NEVER THOUGHT MUCH OF IT AT THE TIME. DUE TO MY WORK, I HAD MY VEHICLE MAINTENANCE MANY DIFFERENT MAZDA DEALERSHIPS. I HAVE HAD MY DASH REPLACED (WESCOTT, NATIONAL CITY, CA) BUT NO ONE MENTIONED THE SEAT PROBLEM THAT I CAN RECALL. NOW IT IS DECEMBER 2020 AND THE ENTIRE RIGHT SIDE OF THE SEAT HAS BROKEN? WHILE DRIVING I SIT ASKEW... Read more
Incident date: Dec 9, 2020
THE RADIATOR FAILED INTERNALLY WITH NO WARNING, NO LEAKS NO ENGINE LIGHT NOTHING, MIXING ANTIFREEZE INTO THE OIL AND DESTROYING THE ENGINE. MY MACHINE INFORMED ME THAT THERE WAS NO WAY OF ME KNOWING THIS WAS HAPPENING AND ITS FAULTY THE WAY THEY MAKE THE RADIATOR IT CAUSES THIS TO HAPPEN. NOW MY RADIATOR IS BAD AND MY ENGINE. I WAS DRIVING AND SUDDENLY A NOISE STARTED THEN POWER WENT AND PULLED O... Read more
Incident date: Dec 9, 2020
THE RADIATOR FAILED INTERNALLY WITH NO WARNING, NO LEAKS NO ENGINE LIGHT NOTHING, MIXING ANTIFREEZE INTO THE OIL AND DESTROYING THE ENGINE. MY MACHINE INFORMED ME THAT THERE WAS NO WAY OF ME KNOWING THIS WAS HAPPENING AND ITS FAULTY THE WAY THEY MAKE THE RADIATOR IT CAUSES THIS TO HAPPEN. NOW MY RADIATOR IS BAD AND MY ENGINE. I WAS DRIVING AND SUDDENLY A NOISE STARTED THEN POWER WENT AND PULLED O... Read more
Incident date: Dec 14, 2020
MANUFACTURER RECALL NUMBER19S54 NHTSA RECALL NUMBER19V904 FOR THE PAST SIX MONTHS MANUFACTURER/DEALER HAS FAILED TO REPLACE THE ABS HYDRAULIC CONTROL EACH TIME EXTENDING THE REPLACEMENT SCHEDULE (I HAVE ARCHIVED ALL CORRESPONDENCE). IN THE INTERIM MY VEHICLE HAS BEEN INVOLVED IN TWO NEAR TRAGIC ACCIDENTS DUE TO THE BRAKING ISSUES ASSOCIATED WITH THE HYDRAULIC CONTROL; NOTWITHSTANDING, THE MANUF... Read more
Incident date: Dec 15, 2020
WHILE DRIVING A LOUD GUN LIKE SOUND HAPPENS. SOUND WILL NOT TURN OFF EVEN WITH THE VEHICLE OFF OR VOLUME TURNED DOWN. THIS ISSUE IS RELATED TO THE BOSE AMP FAILURE WHICH THE DEALERSHIP HAS REFUSED TO FIX FOR FREE OR DIAGNOSE FOR FREE. CONTACTED BOSE AND THEY HAVE CONFIRMED THIS IS A KNOWN ISSUE THEY NO LONGER HONOR AND REFERRED ME TO THE DEALERSHIP. THE MAZDA DEALERSHIP WILL CHARGE $1300 JUST FOR ... Read more
Crash
Incident date: Nov 18, 2020
WITHOUT CAUSE: THE VEHICLE WILL SUDDENLY DETECT THE PRESENCE OF ANOTHER VEHICLE AND/OR SENSE AN IMMINENT COLLISION AND SUBSEQUENTLY APPLIES THE AUTOMATIC BRAKING SYSTEM, CAUSING THE VEHICLE SPEED TO SUDDENLY DECREASE. THIS HAS HAPPENED REPEATEDLY OVER THE COURSE OF DRIVING THE CAR AND RESULTED IN BEING ALMOST REAR ENDED NUMEROUS TIMES. THIS IS A VERY DANGEROUS SCENARIO AND COULD EASILY CAUSE A SE... Read more
Incident date: Nov 18, 2020
WITHOUT CAUSE: THE VEHICLE WILL SUDDENLY DETECT THE PRESENCE OF ANOTHER VEHICLE AND/OR SENSE AN IMMINENT COLLISION AND SUBSEQUENTLY APPLIES THE AUTOMATIC BRAKING SYSTEM, CAUSING THE VEHICLE SPEED TO SUDDENLY DECREASE. THIS HAS HAPPENED REPEATEDLY OVER THE COURSE OF DRIVING THE CAR AND RESULTED IN BEING ALMOST REAR ENDED NUMEROUS TIMES. THIS IS A VERY DANGEROUS SCENARIO AND COULD EASILY CAUSE A SE... Read more
Incident date: Nov 18, 2020
WITHOUT CAUSE: THE VEHICLE WILL SUDDENLY DETECT THE PRESENCE OF ANOTHER VEHICLE AND/OR SENSE AN IMMINENT COLLISION AND SUBSEQUENTLY APPLIES THE AUTOMATIC BRAKING SYSTEM, CAUSING THE VEHICLE SPEED TO SUDDENLY DECREASE. THIS HAS HAPPENED REPEATEDLY OVER THE COURSE OF DRIVING THE CAR AND RESULTED IN BEING ALMOST REAR ENDED NUMEROUS TIMES. THIS IS A VERY DANGEROUS SCENARIO AND COULD EASILY CAUSE A SE... Read more
Incident date: Dec 8, 2020
I WAS DRIVING DOWN THE HIGHWAY AND SUDDENLY I HEAR A LOUD NOISE SOUNDED LIKE I WAS IN A BIG RIG TRUCK THEN ALL OF A SUDDEN IT STARTED TO OVERHEAT B4 I COULD PULL OFF OF HIGHWAY IT CUT OFF RIGHT IN THE HIGHWAY I HAD MY GRANDSON WITH ME AND THANK GOODNESS THERE WAS NOT A LOT OF TRAFFIC OR WE PROBABLY WOULD'VE BEEN DEAD
Incident date: Dec 8, 2020
I WAS DRIVING DOWN THE HIGHWAY AND SUDDENLY I HEAR A LOUD NOISE SOUNDED LIKE I WAS IN A BIG RIG TRUCK THEN ALL OF A SUDDEN IT STARTED TO OVERHEAT B4 I COULD PULL OFF OF HIGHWAY IT CUT OFF RIGHT IN THE HIGHWAY I HAD MY GRANDSON WITH ME AND THANK GOODNESS THERE WAS NOT A LOT OF TRAFFIC OR WE PROBABLY WOULD'VE BEEN DEAD
Incident date: Dec 8, 2020
I WAS DRIVING DOWN THE HIGHWAY AND SUDDENLY I HEAR A LOUD NOISE SOUNDED LIKE I WAS IN A BIG RIG TRUCK THEN ALL OF A SUDDEN IT STARTED TO OVERHEAT B4 I COULD PULL OFF OF HIGHWAY IT CUT OFF RIGHT IN THE HIGHWAY I HAD MY GRANDSON WITH ME AND THANK GOODNESS THERE WAS NOT A LOT OF TRAFFIC OR WE PROBABLY WOULD'VE BEEN DEAD
Incident date: Dec 9, 2020
HEADLIGHT ON BOTH SIDES GO OUT OFTEN. AFTER HAVING THIS ISSUE FAR TOO MANY TIMES, I LOOKED ONLINE HOPING TO FIND A SOLUTION AND DISCOVERED MULTIPLE MAZDA OWNERS ARE HAVING SAME PROBLEM. ITS A MALFUNCTION IN THE MAZDA THAT NEEDS TO BE FIXED BY MAZDA THIS HAPPENED EVER SINCE I BOUGHT THE CAR IN 2011 I HAD TO REPLACE THE HEADLIGHT BULBS TWICE A YEAR AT LEAST .
Incident date: Dec 9, 2020
HEADLIGHT ON BOTH SIDES GO OUT OFTEN. AFTER HAVING THIS ISSUE FAR TOO MANY TIMES, I LOOKED ONLINE HOPING TO FIND A SOLUTION AND DISCOVERED MULTIPLE MAZDA OWNERS ARE HAVING SAME PROBLEM. ITS A MALFUNCTION IN THE MAZDA THAT NEEDS TO BE FIXED BY MAZDA THIS HAPPENED EVER SINCE I BOUGHT THE CAR IN 2011 I HAD TO REPLACE THE HEADLIGHT BULBS TWICE A YEAR AT LEAST .
Incident date: Nov 30, 2020
I WAS DRIVING ON THE HIGHWAY AND IT WAS RAINING. I LOST CONTROL OF THE VEHICLE, THE STEERING WHEEL WAS SPINNING UNCONTROLLABLY. I WAS ADVISED I MOST LIKELY HYDROPLANED. THE VEHICLE FINALLY SLOWED DOWN AND BACKED INTO A GUARDRAIL. ONLY THE RIM OF THE DRIVER SIDE BACK TIRE WAS DAMAGED. THE IMPACT FELT LIKE THE IMPACT FELT WHEN HITTING A CURB TOO HARD. THIS DID NOT HAPPEN ON THE SIDE OF THE ROAD WITH... Read more
Crash
Incident date: Nov 30, 2020
I WAS DRIVING ON THE HIGHWAY AND IT WAS RAINING. I LOST CONTROL OF THE VEHICLE, THE STEERING WHEEL WAS SPINNING UNCONTROLLABLY. I WAS ADVISED I MOST LIKELY HYDROPLANED. THE VEHICLE FINALLY SLOWED DOWN AND BACKED INTO A GUARDRAIL. ONLY THE RIM OF THE DRIVER SIDE BACK TIRE WAS DAMAGED. THE IMPACT FELT LIKE THE IMPACT FELT WHEN HITTING A CURB TOO HARD. THIS DID NOT HAPPEN ON THE SIDE OF THE ROAD WITH... Read more
Crash
Incident date: Oct 19, 2020
TL* THE CONTACT OWNS 2010 MAZDA MAZDA3. THE CONTACT STATED WHILE DRIVING 50 MPH, THE CONTACT DEPRESSED THE BRAKE PEDAL WHILE ATTEMPTING TO AVOID HITTING A DOG. THE CONTACT HAD EXPERIENCED NUMEROUS BRAKING ISSUES WITH THE VEHICLE INCLUDING THE BRAKE PADS, BRAKE BOOSTER, AND BRAKE MASTER CYLINDER. THE CONTACT DROVE THE VEHICLE TO AN INDEPENDENT MECHANIC WHO REPLACE THE BRAKES PEDAL HOWEVER, THE FAIL... Read more
Incident date: Jan 1, 2020
THERE IS MAJOR LEAKING FROM MULTIPLE UNKNOWN SOURCES, ONE PLACE THE WATER HIDES IS IN THE SPARE TIRE WHEEL WELL AND IT WAS NOT EVIDENT AT FIRST AS TO WHY THE CAR WAS MOLDING ON THE INSIDE. IT HAS TERRIBLE MICROBIAL GROWTH THAT IS EVIDENT AND I CAN ONLY IMAGINE WHAT I CANT SEE. THE CAR TO MY KNOWLEDGE HAS NEVER BEEN IN ANY ACCIDENT TO CAUSE THIS. HAD THE HEATER CORE REPLACED BECAUSE I WAS TOLD THAT... Read more
Incident date: Dec 7, 2020
THE CHECK ENGINE LIGHT CAME ON AND THE VEHICLE HAS 61,000 MILES. THE DEALERSHIP DETERMINED THAT A NEW HEATER CORE IS NEEDED AND THERE HAVE BEEN SEVERAL SERVICE BULLETINS ISSUED ON THIS PART. THE ERROR CODE SHOWED PO11A. THE DEALERSHIP WANTS TO CHARGE $2,367.00 TO REPLACE THE HEATER CORE. MAZDA CORPORATE WAS CONTACTED AND SINCE THE VEHICLE IS OUT OF WARRANTY THEY ARE NOT WILL TO ASSIST IN ANY W... Read more
Incident date: Dec 5, 2020
TRY TO PART WHEN I STEP ON THE. BREAK, DID NOT STOP KEEPING RIGHT ON GOING.
Crash
Incident date: Dec 4, 2020
GHOST TOUCH: MY VEHICLE HAS THE SAME "GHOST TOUCH" PROBLEM DESCRIBED IN NHTSA ID NUMBER 11375393. FUNCTIONS ON THE TOUCH SCREEN RANDOMLY ACTIVATE THEMSELVES. THIS OCCURS BOTH WHILE DRIVING AND WHILE STOPPED. IT IS DIFFICULT TO CANCEL THESE RANDOM ACTIONS, AND IT IS DISTRACTING TO DEAL WITH THIS PROBLEM WHILE DRIVING. I FIRST NOTICED IT AROUND 32K MILES, WHICH IS ABOUT 15K MILES AGO, AND IT OC... Read more
Incident date: Nov 28, 2020
HIGH PRESSURE FUEL PUMP FAILURE. VEHICLE MILEAGE 30,020. CHECK ENGINE LIGHT ILLUMINATED, VEHICLE WOULD NOT START. REPLACEMENT COST 920.60.
Incident date: Nov 28, 2020
HIGH PRESSURE FUEL PUMP FAILURE. VEHICLE MILEAGE 30,020. CHECK ENGINE LIGHT ILLUMINATED, VEHICLE WOULD NOT START. REPLACEMENT COST 920.60.
Incident date: Dec 6, 2020
AS I WAS EXITING A BP GAS STATION (62 GRIFFIN CORPORATION DR, CHELSEA, AL 35043) AND MAKING A RIGHT ONTO COUNTY ROAD 11, THE REAR TIRES OF THE CAR STARTED TO SPIN (1/4 THROTTLE). I NOTICED THAT ABS OR THE STABILITY CONTROL SYSTEM DID NOT ACTIVATE. THE REAR TIRES CONTINUED SPINNING AND I FELT THE CAR'S BACK END FISHTAILING. AT THIS POINT, I STARTED TO GET ON THE BRAKES HARD AND TRY TO DO MINOR CO... Read more
Crash
1 injured
Incident date: Dec 6, 2020
AS I WAS EXITING A BP GAS STATION (62 GRIFFIN CORPORATION DR, CHELSEA, AL 35043) AND MAKING A RIGHT ONTO COUNTY ROAD 11, THE REAR TIRES OF THE CAR STARTED TO SPIN (1/4 THROTTLE). I NOTICED THAT ABS OR THE STABILITY CONTROL SYSTEM DID NOT ACTIVATE. THE REAR TIRES CONTINUED SPINNING AND I FELT THE CAR'S BACK END FISHTAILING. AT THIS POINT, I STARTED TO GET ON THE BRAKES HARD AND TRY TO DO MINOR CO... Read more
Crash
1 injured
Incident date: Dec 6, 2020
AS I WAS EXITING A BP GAS STATION (62 GRIFFIN CORPORATION DR, CHELSEA, AL 35043) AND MAKING A RIGHT ONTO COUNTY ROAD 11, THE REAR TIRES OF THE CAR STARTED TO SPIN (1/4 THROTTLE). I NOTICED THAT ABS OR THE STABILITY CONTROL SYSTEM DID NOT ACTIVATE. THE REAR TIRES CONTINUED SPINNING AND I FELT THE CAR'S BACK END FISHTAILING. AT THIS POINT, I STARTED TO GET ON THE BRAKES HARD AND TRY TO DO MINOR CO... Read more
Crash
1 injured
Incident date: Dec 6, 2020
AS I WAS EXITING A BP GAS STATION (62 GRIFFIN CORPORATION DR, CHELSEA, AL 35043) AND MAKING A RIGHT ONTO COUNTY ROAD 11, THE REAR TIRES OF THE CAR STARTED TO SPIN (1/4 THROTTLE). I NOTICED THAT ABS OR THE STABILITY CONTROL SYSTEM DID NOT ACTIVATE. THE CAR WAS NOT IN "SPORT" MODE. IT WAS IN THE "D" DRIVING MODE. THE REAR TIRES CONTINUED SPINNING AND I FELT THE CAR'S BACK END FISHTAILING. AT THIS... Read more
Crash
1 injured
Incident date: Dec 6, 2020
AS I WAS EXITING A BP GAS STATION (62 GRIFFIN CORPORATION DR, CHELSEA, AL 35043) AND MAKING A RIGHT ONTO COUNTY ROAD 11, THE REAR TIRES OF THE CAR STARTED TO SPIN (1/4 THROTTLE). I NOTICED THAT ABS OR THE STABILITY CONTROL SYSTEM DID NOT ACTIVATE. THE CAR WAS NOT IN "SPORT" MODE. IT WAS IN THE "D" DRIVING MODE. THE REAR TIRES CONTINUED SPINNING AND I FELT THE CAR'S BACK END FISHTAILING. AT THIS... Read more
Crash
1 injured
Incident date: Dec 6, 2020
AS I WAS EXITING A BP GAS STATION (62 GRIFFIN CORPORATION DR, CHELSEA, AL 35043) AND MAKING A RIGHT ONTO COUNTY ROAD 11, THE REAR TIRES OF THE CAR STARTED TO SPIN (1/4 THROTTLE). I NOTICED THAT ABS OR THE STABILITY CONTROL SYSTEM DID NOT ACTIVATE. THE CAR WAS NOT IN "SPORT" MODE. IT WAS IN THE "D" DRIVING MODE. THE REAR TIRES CONTINUED SPINNING AND I FELT THE CAR'S BACK END FISHTAILING. AT THIS... Read more
Crash
1 injured
Incident date: Nov 23, 2020
TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V068000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. FITZGERALD MAZDA FREDERICK (114 BAUGHMANS LN, FREDERICK, MD 21702, (301) 696-9200) WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. RECENTLY, THE PASSENGER'S SIDE HEADLIGHT FAILED TO OPERATE... Read more
Incident date: Nov 20, 2020
CAR IS SLIPPING. TRANSMISSION IS SKIPPING GEARS AT LOW SPEEDS.
Incident date: Nov 20, 2018
WE HAD OUR RACK AND PINION STEERING REPLACED AT THE MAZDA DEALER ON NOVEMBER 20, 2018 DUE TO CLONKING IN THE STEERING RACK. MY SON IS REPORTING THAT THE CLONKING AND STEERING IS MUCH WORSE WHEN SITTING STILL AND TURNING THE STEERING WHEEL AND WHEN MAKING RIGHT AND LEFT HAND TURNS WHILE DRIVING. HE ALSO SAID THAT THE CAR DOESN'T WANT TO STEER STRAIGHT ON THE FREEWAY. I REPLACED THE FRONT PADS AND R... Read more
Incident date: Sep 10, 2019
MAZDA CONNECT INFOTAINMENT SYSTEM REBOOTS CONTINUOUSLY THROUGH MULTIPLE SCREENS AND CANNOT BE TURNED OFF OR DISABLED. THE CONTINUOUS REFLASH THROUGH MULTIPLE HIGH INTENSITY LIT SCREENS CREATES A VISUAL DISTRACTION FOR NIGHT DRIVING.
Incident date: Jan 1, 2017
MY MAZDA 3 SEDAN WITH A 6 MT HAS AN ISSUE WHILE COASTING IN 4TH GEAR BETWEEN 25-40 MPH AND ACCELERATING UP HILL THAT THE GEAR WILL JUMP INTO NEUTRAL WITHOUT DEPRESSION OF THE CLUTCH. THERE IS NO GRINDING OR OTHER ODD NOISES OTHER THAN THE SHIFTER SNAPPING OUT OF GEAR. THIS HAPPENS OFTEN ENOUGH THAT I HAVE BEGUN TO SKIP THE GEAR ENTIRELY.
Incident date: Nov 30, 2020
OUR 2010 MAZDA3 HAS A STICKY DASHBOARD THAT APPEARS TO BE MELTING. IT SMEARS AND COLLECTS DIRT AND DOG HAIR, ETC. OTHER THAN BEING UNSANITARY AND UNSIGHTLY, I WORRY THAT THERE IS A SAFETY HAZARD WITH THE GLARE. I'M ALSO CONCERNED WHETHER THERE MIGHT BE SOMETHING TOXIC COMING FROM THIS MELTED MATERIAL.
Incident date: Nov 25, 2020
THE SUNROOF ON MY MAZDA CX-5 JUST SHATTERED FOR NO REASON. NOTHING HIT IT. IT JUST SHATTERED ALL OF THE SUDDEN WHILE I WAS DRIVING ON A HIGHWAY.
Incident date: Nov 2, 2020
THERE IS A SYSTEMIC EVAP SYSTEM ISSUE WHERE THERE IS A LEAK THAT EITHER SHOWS THAT THE GAS CAP IS OFF OR THE CHECK ENGINE CODE FOR LARGE EVAP LEAK. MESSAGE BOARD TRAFFIC SHOWS THIS AS A PROBLEM ACROSS MULTIPLE YEAR MODELS AND MAKES IN THE MAZDA CX LINE, ESPECIALLY THE CX-9. EVERYONE, INCLUDING MYSELF, REPORTS THE SAME ISSUE: LIGHT COMES ON, AND THEN REPLACE GAS CAP. LIGHT COMES BACK ON AND THEN IT... Read more
Incident date: Nov 29, 2020
DURING A ROUTINE INSPECTION BY THE DEALER FOLLOWING AN OIL CHANGE THE MECHANIC DISCOVERED THAT THE DRIVE BELT TENSIONER HAD BEGUN TO LEAK AND IF NOT REPLACED (AT $400) WILL CAUSE THE ENGINE TO FAIL AND WILL STRAND MOTORIST. CURRENT MILEAGE 53, 824. WITH LITTLE EFFORT I DISCOVERED THAT THIS IS A WELL-KNOWN PROBLEM WITH THIS VEHICLE WITH MANY FAILING AT AROUND THE 30K MILE MARK. LOOKS LIKE A DESI... Read more
Incident date: Aug 2, 2020
I PARKED AT THE TOP OF MY DRIVEWAY AT A SLIGHT INCLINE POSITION WITH THE EMERGENCY BRAKE ENGAGED AND THE CAR WAS IN SECOND GEAR (MANUAL TRANSMISSION). IT WAS IN A STATIONARY POSITION AT THAT TIME. MY FAMILY EXITED THE VEHICLE AND WE WENT INSIDE OUR HOME. APPROXIMATELY A HALF OUR LATER I NOTICE MY CAR ROLLED DOWN MY DRIVEWAY AND CRASHED IN BETWEEN TWO TREES ON MY PROPERTY. EITHER THE EMERGENCY BRAK... Read more
Crash
Incident date: Aug 2, 2020
I PARKED AT THE TOP OF MY DRIVEWAY AT A SLIGHT INCLINE POSITION WITH THE EMERGENCY BRAKE ENGAGED AND THE CAR WAS IN SECOND GEAR (MANUAL TRANSMISSION). IT WAS IN A STATIONARY POSITION AT THAT TIME. MY FAMILY EXITED THE VEHICLE AND WE WENT INSIDE OUR HOME. APPROXIMATELY A HALF OUR LATER I NOTICE MY CAR ROLLED DOWN MY DRIVEWAY AND CRASHED IN BETWEEN TWO TREES ON MY PROPERTY. EITHER THE EMERGENCY BRAK... Read more
Crash
Incident date: Aug 2, 2020
I PARKED AT THE TOP OF MY DRIVEWAY AT A SLIGHT INCLINE POSITION WITH THE EMERGENCY BRAKE ENGAGED AND THE CAR WAS IN SECOND GEAR (MANUAL TRANSMISSION). IT WAS IN A STATIONARY POSITION AT THAT TIME. MY FAMILY EXITED THE VEHICLE AND WE WENT INSIDE OUR HOME. APPROXIMATELY A HALF OUR LATER I NOTICE MY CAR ROLLED DOWN MY DRIVEWAY AND CRASHED IN BETWEEN TWO TREES ON MY PROPERTY. EITHER THE EMERGENCY BRAK... Read more
Crash
Incident date: May 8, 2020
I PURCHASED A 2013 MAZDA 3 IN MARCH OR 2020 WITH ABOUT 35000MILES. ABOUT TWO MONTHS LATER I PUT DOWN MY BACK SEATS FOR THE FIRST TIME AND NOTICED THE MIDDLE SEAT BUCKLE WAS FRINGED AND LOOKED CUT ABOUT A HALF OF INCH IN. IT COULD NOT RETRACT DUE TO THE BUCKLE SNAGGING ON THE CUT. IT IS NOVEMBER 2020 AND I HAVE NOW DESCOVERES THAT THIS SAME THING HAS HAPPENED TO THE DRIVER AND FRONT PASSENGER BUCKL... Read more
Incident date: May 8, 2020
I PURCHASED A 2013 MAZDA 3 IN MARCH OR 2020 WITH ABOUT 35000MILES. ABOUT TWO MONTHS LATER I PUT DOWN MY BACK SEATS FOR THE FIRST TIME AND NOTICED THE MIDDLE SEAT BUCKLE WAS FRINGED AND LOOKED CUT ABOUT A HALF OF INCH IN. IT COULD NOT RETRACT DUE TO THE BUCKLE SNAGGING ON THE CUT. IT IS NOVEMBER 2020 AND I HAVE NOW DESCOVERES THAT THIS SAME THING HAS HAPPENED TO THE DRIVER AND FRONT PASSENGER BUCKL... Read more