Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: Jan 12, 2021
UNINTENDED ACCELERATION - I WAS PULLING IN TO MY GARAGE, HALF WAY INTO THE GARAGE, THE CAR ACCELERATED, WITHOUT FOOT ON THE ACCELERATOR, AND RAN INTO MOTORCYCLE AND GARAGE BACK WALL. THERE ARE TIRE TRACTION MARKS WHERE IT BEGAN TO ACCELERATE UNATTENDED, AND TIRE TREAD FROM MULTIPLE ROTATIONS OF THE TIRE WHERE THE VEHICLE FORWARD MOTION WAS STOPPED BY THE WALL. ANOTHER DRIVER OF THE CAR STATED TH... Read more
Incident date: Jan 13, 2021
HAS I WAS DRIVING MY CAR HOME FROM WORK. DRIVING ABOUT 35MPH I STARTED TO LOOSE POWER AND THEN THE AT, ENGINE, TCS/DSC LIGHTS ALL CAME ON. WHEN I MADE IT HOME I LET IT SIT. WHILE I LOOKED INTO THE ISSUE ON GOOGLE LATER THAT EVENING I WENT BACK TO SEE IF MY CAR WAS STILL HAVING THE ISSUE. I PLACED THE CAR IN REVERSE AND MY CAR JUMPED/ JERKED REAL HARD. AS I LET GO OF THE BREAK I NOTICED MY CAR DID... Read more
Incident date: Jan 13, 2021
HAS I WAS DRIVING MY CAR HOME FROM WORK. DRIVING ABOUT 35MPH I STARTED TO LOOSE POWER AND THEN THE AT, ENGINE, TCS/DSC LIGHTS ALL CAME ON. WHEN I MADE IT HOME I LET IT SIT. WHILE I LOOKED INTO THE ISSUE ON GOOGLE LATER THAT EVENING I WENT BACK TO SEE IF MY CAR WAS STILL HAVING THE ISSUE. I PLACED THE CAR IN REVERSE AND MY CAR JUMPED/ JERKED REAL HARD. AS I LET GO OF THE BREAK I NOTICED MY CAR DID... Read more
Incident date: Jan 13, 2021
HAS I WAS DRIVING MY CAR HOME FROM WORK. DRIVING ABOUT 35MPH I STARTED TO LOOSE POWER AND THEN THE AT, ENGINE, TCS/DSC LIGHTS ALL CAME ON. WHEN I MADE IT HOME I LET IT SIT. WHILE I LOOKED INTO THE ISSUE ON GOOGLE LATER THAT EVENING I WENT BACK TO SEE IF MY CAR WAS STILL HAVING THE ISSUE. I PLACED THE CAR IN REVERSE AND MY CAR JUMPED/ JERKED REAL HARD. AS I LET GO OF THE BREAK I NOTICED MY CAR DID... Read more
Incident date: Jan 11, 2021
TL* THE CONTACT OWNS A 2009 MAZDA MAZDA6. THE CONTACT STATED WHILE THE VEHICLE WAS BEING SERVICED BY AN INDEPENDENT MECHANIC, HE WAS INFORMED THAT THE SUBFRAME WAS CORRODED. THE CONTACT CALLED SOUTH BURLINGTON MAZDA (1795 SHELBURNE RD, SOUTH BURLINGTON, VT 05403, 802- 660-6900) AND MADE THE DEALER AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FA... Read more
Incident date: Jan 12, 2021
WITHIN THE LAST MONTH THE ELECTRONIC PARKING BRAKE SELF ENGAGED 3 TIMES WHEN I STARTED MY CAR I NOTICED THE BRAKE LIGHT ON. I NEVER ENGAGE THE PARKING BRAKE WHEN PARKED IN THE DRIVEWAY. I WAS ABLE TO DISENGAGE IT TWICE, BUT THE LAST TIME IT WOULD NOT DISENGAGE. I FOLLOWED ALL THE STEPS LISTED IN THE CAR MANUAL, BUT NOTHING WORKED. I HAD TO DRIVE WITH THE ELECTRONIC PARKING BRAKE ON TO THE DEALERSH... Read more
Incident date: Jan 2, 2021
THE AIRBAG LIGHT KEEPS COMING ON FLICKERING PERIODICALLY AS I'M DRIVING. I'M VERY CONCERNED ABOUT THIS AIRBAG IF IT'S GOING TO DEPLOY WHILE I'M DRIVING OR IF IT'S GOING TO EVEN DEPLOY IF I DO GET INTO AN ACCIDENT AND IF IT'S GOING TO WORK OR AM I GOING TO BE KILLED IF IT DOESN'T DEPLOY I'M VERY CONCERN IT'S IS SAFETY ISSUE.
Incident date: Jul 20, 2016
ON THE DASHBOARD IN THE CENTER FRONT WINDSHIELD AREA, PART OF THE CAR SEEMS TO HAVE COME DETACHED. THERE IS A LARGE GAP ABOVE THE VENTILATION/RADIO AND IT SEEMS TO CONTINUE PULLING FURTHER AWAY. I AM NOT SURE IF IT IS DIRECTLY AFFECTING THE VENTILATION/AIR SYSTEM BUT I WAS HEARING SOME STRANGE NOISES. IT HAS BEEN HAPPENING FOR A WHILE (APPROX. 3+ YEARS) BUT CONTINUES TOO PROGRESSIVELY WORSEN.
MAZDA
B-SERIES TRUCK
(2009) - UNKNOWN OR OTHER
Jan 10, 2021
Incident date: Nov 18, 2020
IT SHIFTS VERY ROUGHLY FROM 1ST TO 2ND, AND THIRD SOMETIMES WON'T CATCH AT ALL(AUTOMATIC TRANSMISSION) AFTER A FEW MISSED GEAR CHANGES MY O/D DASH LIGHT STARTS FLASHING. I WAS TOLD IT WAS A TRANSMISSION ISSUE, SO I HAD MY TRANSMISSION REBUILT. PROBLEM STILL PERSITS
Incident date: Dec 31, 2020
RED SOUL ON THE CX5 HAVING EXCESSIVE PAINT CHIPPING. LESS THAN 5K MILES ON THE CAR AND HAVE ONLY HAD FOR 3 MONTHS AND THERE'S ALREADY 9 TO 10 CHIPS ON THE HOOD AND DRIVER DOOR.
Incident date: Nov 25, 2020
WATER COMING INTO CABIN FROM DRIVER DOOR WINDOW. BROUGHT IT TO MAZDA SERVICE CENTER THREE TIMES AND THEY CANNOT FIGURE OUT WHERE WATER IS COMING FROM. WATER POOLS IN THE DOOR WHEN IT RAINS AND SEEPS INTO THE CABIN.
Incident date: Nov 21, 2020
I GOT THIS CAR BACK IN AUGUST NOT KNOWING ABOUT MAZDA'S CLUTCH ISSUES. I GOT THE CAR WITH ABOUT 101,000 MILES, AND WHEN I GOT TO ABOUT 112,000, MY CLUTCH FAILED OUT IN THE MIDDLE OF NOWHERE WHILE I WAS DRIVING ON A HIGHWAY IN KANSAS. I WAS SHIFTING UP FROM 4TH GEAR TO 5TH GEAR AND THE CAR FELT LIKE IT WENT INTO NEUTRAL, BUT NONE OF MY GEARS WERE WORKING. FORTUNATELY, I WAS ABLE TO PULL OVER TO THE... Read more
Incident date: Dec 1, 2019
SPIDER CRACKING ON CENTER DISPLAY MAZDA SERVICE BULLETIN R018/18. SINCE VEHICLE IS OUT OF WARRANTY WILL NOT REPAIR EVEN THOUGH IT WAS A NOTED MFG DEFECT. SHOULD BE A SAFETY ISSUE AS SCREEN WILL BECOME ON READABLE AND SAFETY IS A 5 YR WARRANTY ADV NO. MAZDA SHOULD OF NOTIFIED OWNERS OF THIS ISSUE DID NOT.
Incident date: Jan 5, 2021
HIGH BEAM LIGHTS BLINK/FLASH WHEN BREAKING LOW BEAM LIGHTS DIM WHEN BREAKING INSTRUMENT LIGHTS DIM SLIGHTLY WHEN BREAKING WITH BOTH CONDITIONS MENTIONED
Incident date: Mar 1, 2020
TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V063000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED WAYNE MAZDA (1244 NJ-23, WAYNE, NJ 07470; (888) 449-1108) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT ... Read more
Incident date: Dec 31, 2019
PASSENGER SIDE DASH STARTED MELTING ABOUT A YEAR AGO AND HAS GOTTEN SO BAD THE DASH IS ALMOST LIQUID. SUNLIGHT REFLECTS OFF THE SHINY MELTED DASH AND BLINDS THE DRIVER. I WAS IN AN ACCIDENT BECAUSE I COULDN'T SEE DUE TO LIGHT REFLECTING OFF MELTED DASH. DASH IS SO STICKY THAT YOU CANNOT TOUCH OR IT WILL STICK TO HANDS/ CLOTHING. I HAVE RUINED MULTIPLE ITEMS OF CLOTHING DUE TO THIS MESS.
Crash
Incident date: Dec 31, 2019
PASSENGER SIDE DASH STARTED MELTING ABOUT A YEAR AGO AND HAS GOTTEN SO BAD THE DASH IS ALMOST LIQUID. SUNLIGHT REFLECTS OFF THE SHINY MELTED DASH AND BLINDS THE DRIVER. I WAS IN AN ACCIDENT BECAUSE I COULDN'T SEE DUE TO LIGHT REFLECTING OFF MELTED DASH. DASH IS SO STICKY THAT YOU CANNOT TOUCH OR IT WILL STICK TO HANDS/ CLOTHING. I HAVE RUINED MULTIPLE ITEMS OF CLOTHING DUE TO THIS MESS.
Crash
Incident date: Dec 31, 2019
PASSENGER SIDE DASH STARTED MELTING ABOUT A YEAR AGO AND HAS GOTTEN SO BAD THE DASH IS ALMOST LIQUID. SUNLIGHT REFLECTS OFF THE SHINY MELTED DASH AND BLINDS THE DRIVER. I WAS IN AN ACCIDENT BECAUSE I COULDN'T SEE DUE TO LIGHT REFLECTING OFF MELTED DASH. DASH IS SO STICKY THAT YOU CANNOT TOUCH OR IT WILL STICK TO HANDS/ CLOTHING. I HAVE RUINED MULTIPLE ITEMS OF CLOTHING DUE TO THIS MESS.
Crash
Incident date: Jun 14, 2020
2008 MAZDA TRIBUTE, ALL SCHEDULED MAINTENANCE DONE ON TIME. AT 118,110 MILES TRANSMISSION WENT OUT WITHIN A DAY NO WARNING. THE TRIBUTE, JUST STARTED LOSING POWER ON MY WAY HOME, THEN IN MY DRIVEWAY WOULD GO INTO ANY OF THE AUTOMATIC GEARS.
Incident date: Jan 2, 2021
WINDSHIELD GLASS SPONTANEOUSLY CRACKED FROM BOTTOM WHERE DEFROSTING VENT IS LOCATED, ARCING UPWARD ACROSS DRIIVERS FIELD OF VIEW OCCUPYING 3/4 OF WINDSHIELD HEIGHT- DRIVEN TO WORK WITH NO PROBLEM AND CRACK WAS PRESENT AT END OF WORK SHIFT NO IMPACTS OCCURED NO OTHER DAMAGE -PARKED IN MONITORED HOSPITAL PARKING GARAGE
Incident date: Jul 31, 2017
KNOWN GHOSTING ISSUE CAUSED BY MANUFACTURING AND DIAGNOSED BY MAZDA. THE LIGHTS INSIDE FLICKER, THE RADIO/NAVIGATION/TELEPHONE (BLUETOOTH) STARTS, STOPS, AND MOVES AS IT WANTS TO. THIS CAUSES DISTRACTIONS AND IS UNSAFE WHILE DRIVING. THERE ARE RECALLS ON OTHER MODEL CARS FOR THIS, HOWEVER, MAZDA WON'T FIX MY CAR EVEN THOUGH THEY ACKNOWLEDGE THIS WAS A MANUFACTURING PROBLEM.
Incident date: Dec 24, 2020
MPG IS NOT AS HIGH AS LISTED. WITH ONE PASSENGER, NO CARGO AVG CITY MPG 22. AVG HWY 26 COMBINED 24. 7 MONTHS OWNING CAR. TIRES INFLATED TO PROPER SETTING. MAINTAINED DONE AT REGULAR SCHEDULED INTERVALS.
Incident date: Dec 29, 2020
HEADLAMPS PULSE DURING BRAKING WHILE DECELERATION
Incident date: Dec 29, 2020
WHEN TURNING THE VEHICLE OFF THE ENGINE WILL TURN OFF BUT THE ELECTRICAL COMPONENTS CONTINUE RUNNING. PARK SHIFTER SWITCH WEARS DOWN AND STOPS WORKING. THIS PROBLEM COULD RESULT IN BATTERY TO DIE. THIS HAPPENS REPEATEDLY. THIS IS WHEN THE DRIVER IS ATTEMPTING TO PARK THE VEHICLE.
Incident date: Dec 29, 2020
I RECENTLY NOTICED OUT OF NO WHERE THE DASHBOARD ON MY CAR CRACKED FOR NO REASON IT IS RIGHT BY THE FRONT PASSENGER AIRBAG. IT IS ALSO EXTREMELY STICKY . I DON'T FEEL SAFE DRIVING IT IN THIS CONDITION
Incident date: Dec 29, 2020
I RECENTLY NOTICED OUT OF NO WHERE THE DASHBOARD ON MY CAR CRACKED FOR NO REASON IT IS RIGHT BY THE FRONT PASSENGER AIRBAG. IT IS ALSO EXTREMELY STICKY . I DON'T FEEL SAFE DRIVING IT IN THIS CONDITION
Incident date: Dec 29, 2020
I RECENTLY NOTICED OUT OF NO WHERE THE DASHBOARD ON MY CAR CRACKED FOR NO REASON IT IS RIGHT BY THE FRONT PASSENGER AIRBAG. IT IS ALSO EXTREMELY STICKY . I DON'T FEEL SAFE DRIVING IT IN THIS CONDITION
Incident date: Dec 29, 2020
I RECENTLY NOTICED THAT MY DASHBOARD HAS BECOME CRACKED AND VERY STICKY . I DO NOT KNOW HOW THIS HAPPENED WHEN I CONTACTED MAZDA TO GET IT FIXED I WAS TOLD THEY CAN NOT REPLACE THAT PART . I DON'T KNOW WHAT TO DO I FEEL STUCK I PAID A LOT OF MONEY FOR THIS CAR
Incident date: Dec 29, 2020
I RECENTLY NOTICED THAT MY DASHBOARD HAS BECOME CRACKED AND VERY STICKY . I DO NOT KNOW HOW THIS HAPPENED WHEN I CONTACTED MAZDA TO GET IT FIXED I WAS TOLD THEY CAN NOT REPLACE THAT PART . I DON'T KNOW WHAT TO DO I FEEL STUCK I PAID A LOT OF MONEY FOR THIS CAR
Incident date: Dec 29, 2020
I RECENTLY NOTICED THAT MY DASHBOARD HAS BECOME CRACKED AND VERY STICKY . I DO NOT KNOW HOW THIS HAPPENED WHEN I CONTACTED MAZDA TO GET IT FIXED I WAS TOLD THEY CAN NOT REPLACE THAT PART . I DON'T KNOW WHAT TO DO I FEEL STUCK I PAID A LOT OF MONEY FOR THIS CAR
Incident date: Aug 1, 2017
TL* THE CONTACT OWNS A 2007 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V457000 (AIR BAGS) AND 15V451000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT ATTEMPTED TO SCHEDULE A RECALL REPAIR APPOINTMENT HOWEVER, THERE WAS ... Read more
Incident date: Aug 1, 2017
TL* THE CONTACT OWNS A 2007 MAZDA CX-9. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V457000 (AIR BAGS) AND 15V451000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT ATTEMPTED TO SCHEDULE A RECALL REPAIR APPOINTMENT HOWEVER, THERE WAS ... Read more
Incident date: Feb 10, 2020
WHILE DRIVING THE CAR ON A COUNTY ROAD, WITH THE SPEED UNDER 40 MPH, AND FOLLOWING THE BEND IN THE ROAD TO LEAD TO GETTING ON THE HIGHWAY, THE CAR JERKED FORWARD AS IF I HIT SOMETHING. AS I CONTINUED TO DRIVE, THE CAR WAS MAKING LOUD CLINKING SOUNDS AND WAS JERKING IN MOTION. NO WARNING LIGHTS WENT ON. WHILE ATTEMPTING TO CONTINUE TO DRIVE, CLANGING NOISES COULD BE HEARD AND THE CAR CONTINUED TO J... Read more
Incident date: Dec 21, 2020
TL* THE CONTACT OWNS A 2012 MAZDA CX-9. THE CONTACT STATED THAT WHILE DRIVING OVER A SPEED BUMP AT APPROXIMATELY 5 MPH BOTH THE FRONT AND REAR DRIVER SIDE AND PASSENGER SIDE CURTAIN AIRBAGS HAD ERRONEOUSLY DEPLOYED WITH OUT ANY IMPACT OCCURRING TO THE VEHICLE. DURING THE INCIDENT BOTH THE FRONT AND PASSENGER SIDE SEAT BELTS HAD ALSO ACTIVATED AND DEPLOYED TO SECURE THE OCCUPANTS. THE VEHICLE WAS ... Read more
2 injured
Incident date: Dec 21, 2020
TL* THE CONTACT OWNS A 2012 MAZDA CX-9. THE CONTACT STATED THAT WHILE DRIVING OVER A SPEED BUMP AT APPROXIMATELY 5 MPH BOTH THE FRONT AND REAR DRIVER SIDE AND PASSENGER SIDE CURTAIN AIRBAGS HAD ERRONEOUSLY DEPLOYED WITH OUT ANY IMPACT OCCURRING TO THE VEHICLE. DURING THE INCIDENT BOTH THE FRONT AND PASSENGER SIDE SEAT BELTS HAD ALSO ACTIVATED AND DEPLOYED TO SECURE THE OCCUPANTS. THE VEHICLE WAS ... Read more
2 injured
Incident date: Dec 3, 2020
REAR BRAKES ARE DRAGGING CAUSING HEATING AND UNEVEN WEAR OF THE ROTORS AND PADS. AT 31000 THE REAR BRAKE PADS ARE COMPLETELY WORN AND ROTOR SHOW HEAT DAMAGE.
Incident date: Nov 23, 2020
WHILE THE CAR IS STATIONARY,AND WHEN CAR IS IN MOTION INTERIOR LIGHTS COME ON AND GO OFF WHENEVER IT DECIDES TO, WHEATHER IT'S DAY OR NIGHT.
Incident date: Dec 24, 2020
CAR HAD BEEN SITTING IN THE DRIVEWAY FOR 2 FULL DAYS WITH NO USE. I WALKED OUTSIDE TO PLACE TRASH IN TRASH BIN AND NOTICED SMOKE COMING FROM THE DRIVERS DOOR. I QUICKLY RAN INSIDE, GRABBED FIRE EXTINGUISHER AND PUT OUT THE FIRE.IT LOOKS LIKE THE FIRE ORIGINATED AT THE WINDOW MOTOR OR THE WINDOW SWITCH PANEL ON THE DRIVERS SIDE DOOR.
Fire
Incident date: May 4, 2020
ON JANUARY 25, 2014, I HAD MY CAR SERVICE AT A S. FLORIDA MAZDA DEALERSHIP FOR A 2013 RECALL ON THE DOOR LATCH MOUNTING SCREWS. THE RECALL STATED THAT THE SCREWS MAY BECOME LOOSE. IF ALL THREE DOOR LATCH MOUNTING SCREWS BECOME LOOSE AND FALL OUT, THE DOOR LATCH MECHANISM WILL NOT ENGAGE WHEN THE DOOR IS CLOSED, AND THE DOOR AJAR WARNING LIGHT WILL ILLUMINATE. CURRENTLY, I AM EXPERIENCING THE SAME ... Read more
Incident date: May 4, 2020
ON JANUARY 25, 2014, I HAD MY CAR SERVICE AT A S. FLORIDA MAZDA DEALERSHIP FOR A 2013 RECALL ON THE DOOR LATCH MOUNTING SCREWS. THE RECALL STATED THAT THE SCREWS MAY BECOME LOOSE. IF ALL THREE DOOR LATCH MOUNTING SCREWS BECOME LOOSE AND FALL OUT, THE DOOR LATCH MECHANISM WILL NOT ENGAGE WHEN THE DOOR IS CLOSED, AND THE DOOR AJAR WARNING LIGHT WILL ILLUMINATE. CURRENTLY, I AM EXPERIENCING THE SAME ... Read more
Incident date: May 4, 2020
ON JANUARY 25, 2014, I HAD MY CAR SERVICE AT A S. FLORIDA MAZDA DEALERSHIP FOR A 2013 RECALL ON THE DOOR LATCH MOUNTING SCREWS. THE RECALL STATED THAT THE SCREWS MAY BECOME LOOSE. IF ALL THREE DOOR LATCH MOUNTING SCREWS BECOME LOOSE AND FALL OUT, THE DOOR LATCH MECHANISM WILL NOT ENGAGE WHEN THE DOOR IS CLOSED, AND THE DOOR AJAR WARNING LIGHT WILL ILLUMINATE. CURRENTLY, I AM EXPERIENCING THE SAME ... Read more
Incident date: Dec 16, 2020
I BELIEVE THAT (RECALL CAMPAIGN 0917B) SAFETY RECALL APPLIES TO MY 2010 MAZDA3 GT, ALTHOUGH IT TOOK OVER 2.5 YEARS TO OCCUR (AUGUST 2017) THE COMPLETE FALLOUTS DIDN'T HAPPEN UNTIL NOW...(DECEMBER 2020) INITIALLY, FELT A POP IN MY BACK (FROM THE FRAME?) WHILE I WAS DRIVING, PULLED OVER AND THE SEATS MOVED FINE SO DIDN'T THINK ANYTHING OF. MEANWHILE, A DISTINCT RATTLING OCCURRED INTERMITTENTLY B... Read more
Incident date: Dec 16, 2020
I BELIEVE THAT (RECALL CAMPAIGN 0917B) SAFETY RECALL APPLIES TO MY 2010 MAZDA3 GT, ALTHOUGH IT TOOK OVER 2.5 YEARS TO OCCUR (AUGUST 2017) THE COMPLETE FALLOUTS DIDN'T HAPPEN UNTIL NOW...(DECEMBER 2020) INITIALLY, FELT A POP IN MY BACK (FROM THE FRAME?) WHILE I WAS DRIVING, PULLED OVER AND THE SEATS MOVED FINE SO DIDN'T THINK ANYTHING OF. MEANWHILE, A DISTINCT RATTLING OCCURRED INTERMITTENTLY B... Read more
Incident date: Dec 16, 2020
I BELIEVE THAT (RECALL CAMPAIGN 0917B) SAFETY RECALL APPLIES TO MY 2010 MAZDA3 GT, ALTHOUGH IT TOOK OVER 2.5 YEARS TO OCCUR (AUGUST 2017) THE COMPLETE FALLOUTS DIDN'T HAPPEN UNTIL NOW...(DECEMBER 2020) INITIALLY, FELT A POP IN MY BACK (FROM THE FRAME?) WHILE I WAS DRIVING, PULLED OVER AND THE SEATS MOVED FINE SO DIDN'T THINK ANYTHING OF. MEANWHILE, A DISTINCT RATTLING OCCURRED INTERMITTENTLY B... Read more
Incident date: Dec 18, 2020
MY VEHICLE STARTED SHAKING ON FRIDAY. I PARKED IT, LATER STARTED IT AND STARTED TO MOVE. HEARD A CRASH. MY TRANSMISSION AND ENGINE FELL. MOTOR MOUNTS BROKEN, DAMAGED MY AXLE.
Incident date: Dec 19, 2020
I WAS ACCELERATING AFTER A TRAFFIC LIGHT TURNED GREEN AND THERE WERE NO CARS IN FRONT OF ME WHEN THE CAR STARTED BRAKING AUTOMATICALLY AND CAME TO A FULL STOP. LUCKILY THE CAR BEHIND ME WAS ABLE TO STOP IN TIME BUT THERE WAS NO WARNING AND NO REASON. I COULD HAVE BEEN REAR ENDED. I PULLED OVER AND CHECKED THE TWO SENSORS AND NEITHER ONE WAS BLOCKED (IT HAD SNOWED HERE RECENTLY). I'M HONESTLY SCARE... Read more
Incident date: Dec 19, 2020
I WAS ACCELERATING AFTER A TRAFFIC LIGHT TURNED GREEN AND THERE WERE NO CARS IN FRONT OF ME WHEN THE CAR STARTED BRAKING AUTOMATICALLY AND CAME TO A FULL STOP. LUCKILY THE CAR BEHIND ME WAS ABLE TO STOP IN TIME BUT THERE WAS NO WARNING AND NO REASON. I COULD HAVE BEEN REAR ENDED. I PULLED OVER AND CHECKED THE TWO SENSORS AND NEITHER ONE WAS BLOCKED (IT HAD SNOWED HERE RECENTLY). I'M HONESTLY SCARE... Read more
Incident date: Dec 25, 2019
MAZDA INFOTAINMENT SYSTEM MALFUNCTION, THE INFOTAINMENT SYSTEM KEEPS REBOOTING WHILE DRIVE, STATIONARY, IN MOTION & ON A CITY/HIGHWAY, USING THE NAVIGATION SYSTEM BECOMES DANGEROUS, CAN'T USE THE INFOTAINMENT SYSTEM AT ALL.
Incident date: Dec 25, 2019
MAZDA INFOTAINMENT SYSTEM MALFUNCTION, THE INFOTAINMENT SYSTEM KEEPS REBOOTING WHILE DRIVE, STATIONARY, IN MOTION & ON A CITY/HIGHWAY, USING THE NAVIGATION SYSTEM BECOMES DANGEROUS, CAN'T USE THE INFOTAINMENT SYSTEM AT ALL.
Incident date: Nov 30, 2020
I ALREADY HAVE A COMPLAINT BUT I FORGOT TO ADD THAT MY AIRBAG LIGHT IS ON AND WON'T COME OFF ALONG WITH MY ENGINE LIGHT IT WON'T EVEN CRANK SINCE WE BROKE DOWN IN THE MIDDLE OF HIGHWAY BECAUSE IDH THE MONEY TO GET IT FIXED AND TRYING TO ASK FOR A RIDE EVERYDAY! THANK YOU SO MUCH