Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: Feb 6, 2021
MY CAR HAS BEEN EXPERIENCING AN ISSUE WITH THE ENGINE. WHEN I TURN THE ENGINE OFF THE RADIO AND LIGHTS REMAIN ON. AND, THEN I HAVE TO TURN THE CAR BACK ON AND MOVE THE CAR FROM PARK TO DRIVE OR REVERSE AND TURN THE WHEEL THIS HAVE TO BE MULTIPLE TIMES SOMETIMES ABOUT 10 TIMES TO GET THE CAR OFF. IT HAS CAUSED ME TO RUN LATE AND A BATTERY REPLACEMENT. THIS IS HUGE PROBLEM AND NEEDS TO BE RECALLED A... Read more
Incident date: Feb 6, 2021
SUNROOF UNEXPECTEDLY AND RANDOMLY EXPLODED WHILE DRIVING. THERE WAS NO IMPACT, GLASS SHATTERED WITHOUT NOTICE AND PRODUCED A VERY LOUD EXPLOSION SIMILAR TO THE SOUND OF A GUN SHOT. THIS OCCURRED WHILE DRIVING ON THE HIGHWAY AT 70MPH WITH OUTSIDE TEMPERATURE AT APPROX. 49 DEGREE FAHRENHEIT, AND NO RAIN. DASH CAM FOOTAGE CONFIRMS NO DEBRIS WERE THROWN AT THE CAR AND THIS HAPPENED UNEXPLAINABLY. HAD ... Read more
Incident date: Mar 1, 2020
I HAD A RECALL FOR MY DAYTIME RUNNING HEADLIGHT OVER A YEAR AGO, AND I TOOK IN TO THE DEALERSHIP TO HAVE IT FIXED. NOW, OVER A YEAR LATER THEY STILL DON'T HAVE THE PARTS IN. IT'S BEEN VERY FRUSTRATING, ESPECIALLY THROUGH THE WINTER MONTHS.
Incident date: May 1, 2018
THE CLEAR COAT WAS NOT PROPERLY APPLIED DURING MANUFACTURING OF THE VEHICLE LEADING TO EXTENSIVE PAINT LOSS AND CORROSION BEGINNING ON THE ROOF OF THE VEHICLE AND HOOD. EVENTUALLY THE FAILURE OF THE PAINT WILL LEAD TO RUST AND CORROSION OF THE ROOF AND SUPPORT SYSTEM OF THE VEHICLE WHICH CAN CAUSE BODILY HARM IF THE VEHICLE IS INVOLVED IN AN ACCIDENT.
Incident date: Feb 5, 2021
RIGHT REAR FRAME HAS RUSTED OUT ENOUGH TO CAUSE BRAKE AND SHOCK ISSUES CAUSING A PERFECTLY GOOD VEHICLE TO BECOME UNSAFE AND DANGEROUS FOR MY FAMILY AND OTHERS. THE SHOCK AND BRAKE LINE BROKE AND THE VEHICLE SLID TO A STOP.
Crash
Incident date: Feb 5, 2021
RIGHT REAR FRAME HAS RUSTED OUT ENOUGH TO CAUSE BRAKE AND SHOCK ISSUES CAUSING A PERFECTLY GOOD VEHICLE TO BECOME UNSAFE AND DANGEROUS FOR MY FAMILY AND OTHERS. THE SHOCK AND BRAKE LINE BROKE AND THE VEHICLE SLID TO A STOP.
Crash
Incident date: Feb 5, 2021
RIGHT REAR FRAME HAS RUSTED OUT ENOUGH TO CAUSE BRAKE AND SHOCK ISSUES CAUSING A PERFECTLY GOOD VEHICLE TO BECOME UNSAFE AND DANGEROUS FOR MY FAMILY AND OTHERS. THE SHOCK AND BRAKE LINE BROKE AND THE VEHICLE SLID TO A STOP.
Crash
Incident date: May 1, 2020
TL* THE CONTACT OWNS A 2016 MAZDA CX5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V063000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED SANTA MARIA MAZDA (1001 E BATTLES RD, SANTA MARIA, CA 93454, (805) 925-0077) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE FROM THE MANUFACTURER HOWEVER, SHE WAS PROVIDED THE OPTION TO... Read more
Incident date: Dec 20, 2001
NHTSA 01V382000 MANUFACTURER CAMPAIGN # 0520A 12/20/2001 REMEDY AVAILABLE DX BRAKE LINES AND VALVES. AS VEHICLE IS IN OPERATION FRONT SUSPENSION SHAKES VERY BAD ABOUT 35MPH TO 50MPH DOES NOT FEEL SAFE TO DRIVE ON HWY.
Incident date: Dec 20, 2001
NHTSA 01V382000 MANUFACTURER CAMPAIGN # 0520A 12/20/2001 REMEDY AVAILABLE DX BRAKE LINES AND VALVES. AS VEHICLE IS IN OPERATION FRONT SUSPENSION SHAKES VERY BAD ABOUT 35MPH TO 50MPH DOES NOT FEEL SAFE TO DRIVE ON HWY.
Incident date: Dec 20, 2001
NHTSA 01V382000 MANUFACTURER CAMPAIGN # 0520A 12/20/2001 REMEDY AVAILABLE DX BRAKE LINES AND VALVES. AS VEHICLE IS IN OPERATION FRONT SUSPENSION SHAKES VERY BAD ABOUT 35MPH TO 50MPH DOES NOT FEEL SAFE TO DRIVE ON HWY.
Incident date: Feb 3, 2021
HORN WORKS ON AND OFF, CAR IS UNABLE TO REVERSE (PUT THE CAR IN DRIVE WAS ABLE TO GO FORWARD,TURNED THE CAR OFF WENT TO RESTART THE VEHICLE AND NOW THE REVERSE GEAR DOES NOT WORK,TRANSMISSION CLUTCH GETS STUCK AND TAKES OFF UNEXPECTEDLY AT A FAST SPEED WITHOUT PRESSING THE GAS
Incident date: Feb 3, 2021
HORN WORKS ON AND OFF, CAR IS UNABLE TO REVERSE (PUT THE CAR IN DRIVE WAS ABLE TO GO FORWARD,TURNED THE CAR OFF WENT TO RESTART THE VEHICLE AND NOW THE REVERSE GEAR DOES NOT WORK,TRANSMISSION CLUTCH GETS STUCK AND TAKES OFF UNEXPECTEDLY AT A FAST SPEED WITHOUT PRESSING THE GAS
Incident date: Feb 3, 2021
HORN WORKS ON AND OFF, CAR IS UNABLE TO REVERSE (PUT THE CAR IN DRIVE WAS ABLE TO GO FORWARD,TURNED THE CAR OFF WENT TO RESTART THE VEHICLE AND NOW THE REVERSE GEAR DOES NOT WORK,TRANSMISSION CLUTCH GETS STUCK AND TAKES OFF UNEXPECTEDLY AT A FAST SPEED WITHOUT PRESSING THE GAS
Incident date: Feb 4, 2021
PLEASE CAN SOMEONE PUT IN A RECALL FOR THIS MY TRANSMISSION IS HAVING PROBLEMS AGAIN AND THIS IS MY SECOND MADZA 6... THIS DOESN'T MAKE ANY SENSE WE SPEND MONEY OF VEHICLES THAT SUPPOSE TO RUN WELL... SO WHY ARE THERE SO MANY PEOPLE HAVING PROBLEMS WITH THESE MADZA'S AND KNOW ONE IS DOING ANYTHING ABOUT IT.... I WAS ON THE HIGHWAY WITH MY KIDS WHEN THE CAR JUST CUT OFF AND WOULDN'T MOVE AND WHEN I... Read more
Incident date: Sep 18, 2020
WE WERE SITTING IN A PARKING LOT WAITING ON A PIZZA. WE NOTICED THE A/C WASN'T COOLING, AND THEN NOTICED THE CAR WAS STARTING TO OVERHEAT. (THIS WAS THE FIRST TIME EVER). WE CHECKED THE RADIATOR, IT WAS EMPTY. WE PURCHASED COOLANT AND FILLED UP THE RESERVOIR. NEVER SAW ANY LEAKS. CAR STARTED BUT SEEMED SLUGGISH LIKE THE BATTERY WAS LOW. WE GOT OUR PIZZA AND DROVE ABOUT 6 MILES WHERE WE PARKE... Read more
MAZDA
B-SERIES TRUCK
(2004) - AIR BAGS
Feb 2, 2021
Incident date: Apr 20, 2020
AIRBAGS CHANGED IN MAZDA RECALL. BAG SWITCH ON DASH WONT TURN ON.
Incident date: Dec 28, 2020
TWICE, WHILE DRIVING UNDER 25 MPH, AND BOTH TIMES WHILE TURNING TO THE RIGHT, THE POWER STEERING HAS STOPPED WORKING. WHEN CHECKED BY A MECHANIC, IT WAS DETERMINED TO BE THE STEERING SHAFT TORQUE SENSOR MALFUNCTIONED: CODE B2278-2F
Incident date: Dec 28, 2020
TWICE, WHILE DRIVING UNDER 25 MPH, AND BOTH TIMES WHILE TURNING TO THE RIGHT, THE POWER STEERING HAS STOPPED WORKING. WHEN CHECKED BY A MECHANIC, IT WAS DETERMINED TO BE THE STEERING SHAFT TORQUE SENSOR MALFUNCTIONED: CODE B2278-2F
Incident date: Jan 15, 2021
FUEL CAP LIGHT ON IN DEC 2020. OUR CAR MILEAGE ~14,000 MILES . WE BOUGHT BRAND NEW CX9 2020 IN AUGUST. DEALER INSPECTED IT AND FOUND NOTHING WRONG. DEALER REPROGRAMMED IT. A MONTH LATER JAN 1,2021, FUEL CAP LIGHT IS ON ON AGAIN. WE IGNORED IT THINKING IT IS ANOTHER PROGRAM ISSUE. CAR STARTED TO JERK AND VIBRATE AT STOP SIGN. WE BROUGHT TO DEALER THE NEXT DAY. DEALER SAID CHARCOAL BOX IS LEAKING. ... Read more
Incident date: Jan 30, 2021
WE BOUGHT THE CAR NEW OFF THE MAZDA DEALERSHIP LOT YESTERDAY WITH 5 MILES ON THE ODO. AS MY HUSBAND PULLED OFF THE LOT HE SMELLED A BURNING SMELL AND THE BRAKES FELT LIKE THEY'D SEIZED UP A BIT. HE PULLED OVER AND THOUGHT ABOUT TURNING BACK ONTO THE LOT, BUT THEN THOUGHT IT MAY BE JUST BECAUSE THEY'RE NEW BRAKES AND CONTINUED ON AND DROVE HOME. THIS MORNING WE REMOTELY STARTED THE VEHICLE AND THE ... Read more
Incident date: Jan 29, 2021
SITUATION: CVT TRAMSMISSION RUNNING SMOOTHLY WHEN CAR WAS FIRST BOUGHT. I AM 3 WEEKS INTO OWNING THE VEHICLE AND THE TRANSMISSION SEEMS TO BE GOING OUT. I HAD A DIAGNOSTIC TEXT RUN AND THERE ARE ZERO COMPUTER ERRORS. ISSUES: HIGH REVS AND JERKING OF VEHICLE WHEN GASSED. WHETHER I AM AT A STAND STILL OR ALREADY GIVING GAS. ANY INCREASED SPEED APPLIED BY THE GAS CAUSES THE JERKING MOTION. THERE IS... Read more
Incident date: Jan 28, 2021
TL* THE CONTACT OWNS A 2011 MAZDA MAZDA6. THE CONTACT STATED THE VEHICLE FAILED THE STATE INSPECTION DUE TO CORROSION. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER NORTH PENN MAZDA (181 BETHLEHEM PIKE, COLMAR, PA 18915, (267)956-1160) WHERE IT WAS DIAGNOSED WITH NEEDING THE UNDERBODY TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WI... Read more
Incident date: Jan 29, 2021
NEARLY A YEAR AFTER THE INITIAL RECALL NOTICE, MAZDA HAS NOT BEEN ABLE TO SUPPLY THE PARTS TO FIX RECALL #20V-063. THEY SEND POSTCARDS AND EMAILS MONTHLY, INDICATING THAT I HAVE NOT YET BROUGHT THE VEHICLE IN FOR SERVICE. THIS IS UNTRUE, I HAVE TRIED MULTIPLE TIMES TO HAVE THE DEFECT CORRECTED ONLY TO BE TOLD PARTS ARE NOT AVAILABLE. ARE THEY COMPLYING WITH THEIR OBLIGATIONS UNDER THIS RECALL? I C... Read more
Incident date: Jan 1, 2020
WHEN I TURN OFF THE ENGINE, THE ELECTRONICS (LIGHTS, RADIO) IN THE CAR STAY ON AND THE DOORS WON'T LOCK IF I WANTED TO LEAVE THE VEHICLE. I'VE FOUND THAT, WHILE IN PARK, I NEED TO PULL THE GEARSHIFT HARD TOWARDS THE STEERING WHEEL FOR THE CAR TO "REGISTER" THAT I'M ACTUALLY IN PARK. I'VE READ ONLINE THAT MAZDA RECOGNIZES THIS IS A VERY COMMON PROBLEM, BUT WON'T DO A RECALL ON IT. THIS ISSUE HAS BE... Read more
Incident date: Jan 1, 2020
WHEN I TURN OFF THE ENGINE, THE ELECTRONICS (LIGHTS, RADIO) IN THE CAR STAY ON AND THE DOORS WON'T LOCK IF I WANTED TO LEAVE THE VEHICLE. I'VE FOUND THAT, WHILE IN PARK, I NEED TO PULL THE GEARSHIFT HARD TOWARDS THE STEERING WHEEL FOR THE CAR TO "REGISTER" THAT I'M ACTUALLY IN PARK. I'VE READ ONLINE THAT MAZDA RECOGNIZES THIS IS A VERY COMMON PROBLEM, BUT WON'T DO A RECALL ON IT. THIS ISSUE HAS BE... Read more
Incident date: Dec 31, 2020
HAD RECALL FOR DEFECTIVE AIRBAGS. TOOK VEHICLE TO DEALER AND THEY REPLACED BOTH DRIVERS SIDE AND PASSENGER SIDE AIR BAGS. I HAVE RECEIVED SECOND RECALL NOTICE TO HAVE THE PASSENGER SIDE REPLACED AGAIN AS THE ONE THEY ORIGINALLY REPLACED IT WITH IS DEFECTIVE TO. IF THE PASSENGER SIDE IS DEFECTIVE THEN SO THE DRIVERS SIDE IS TO. WANT TO KNOW WHY DRIVERS SIDE ISN'T GOING TO BE REPLACED.
Incident date: Jan 28, 2021
I WAS DRIVING TO GET A CUP OF COFFEE, I WAS PULLING OUT AND DRIVING THROUGH THE COMPLEX WHEN THE AIRBAGS DEPLOYED FROM NOWHERE, THE AIRBAGS WERE THE SIDE CURTAIN AIRBAGS FROM BOTH SIDES OF THE CAR. AT THE TIME OF THE DEPLOYMENT T MY CAR WAS STATIONARY, I WAS SITTING WITH MY LEFT BLINKER ON READY TO TURN.
Incident date: Mar 1, 2018
LIFTGATE PROBLEMS, SOMETIMES THE LIFTGATE WILL NOT OPEN NO MATTER HOW I TRY TO OPEN IT. OTHER TIMES IT OPENS AND JERKS UP OR SLAMS SHUT. WHEN THIS HAPPENS THE VEHICLE IS IN PARK. IT HAPPENS WHEN ITS RUNNING AND IT HAPPENS WHEN THE VEHICLE IS NOT RUNNING. THIS HAS BEEN HAPPENING OVER THE COURSE OF THE LAST 3 YEARS. IT STARTED ABOUT 1 YEAR AFTER I PURCHASED THE CAR AND CONTINUES TILL THIS DAY.
Incident date: Jan 18, 2021
TL* THE CONTACT OWNS A 2010 MAZDA MAZDA6. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE MADE AN ABNORMALLY LOUD SOUND BY THE PASSENGER'S SIDE ENGINE COMPARTMENT. THE STEERING THEN BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BILL GATTON OF JOHNSON CITY MAZDA (2909 N. ROAN ST, JOHNSON CITY, TN 37601, (423)... Read more
Incident date: Jan 18, 2021
TL* THE CONTACT OWNS A 2010 MAZDA MAZDA6. THE CONTACT STATED WHILE DRIVING 10 MPH, THE VEHICLE MADE AN ABNORMALLY LOUD SOUND BY THE PASSENGER'S SIDE ENGINE COMPARTMENT. THE STEERING THEN BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER BILL GATTON OF JOHNSON CITY MAZDA (2909 N. ROAN ST, JOHNSON CITY, TN 37601, (423)... Read more
Incident date: Sep 20, 2015
TL* THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT STATED WHILE STATIONARY AND ATTEMPTING TO SHUT-OFF VEHICLE USING THE PUSH TO START BUTTON, THE VEHICLE TURNED OFF HOWEVER, THE BATTERY REMAINED ON CAUSING THE BATTERY TO DRAIN. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO LOCAL DEALER. THE MANUFACTURER HAS NOT BEEN INFORMED OF FAILURE. THE FAILURE M... Read more
Incident date: Dec 14, 2020
THE GAS PEDAL IS THE ISSUE THAT I HAVE WITH MY 2001 MAZDA TRIBUTE YOU CAN HARDLY PUSH THE GAS PEDAL AND IT ACCELERATES VERY HARD. IT IS VERY NON SAFE. WHAT CAN BE DONE. THIS SHOULD BE A RECALL ON THIS PROBLEM.
Incident date: Jan 9, 2021
VEHICLE IN MOTION AT 65 MPH. VERY SMALL ROCK CHIP BREAKS GLASS FROM LEFT TO RIGHT CALLING FOR COMPLETE REPLACEMENT. GLASS IS HIGHLY FRAGILE AND TOO THIN. SECOND OCCURRENCE IN LESS THAN ONE YEAR.
Incident date: Jan 9, 2021
VEHICLE IN MOTION AT 65 MPH. VERY SMALL ROCK CHIP BREAKS GLASS FROM LEFT TO RIGHT CALLING FOR COMPLETE REPLACEMENT. GLASS IS HIGHLY FRAGILE AND TOO THIN. SECOND OCCURRENCE IN LESS THAN ONE YEAR.
Incident date: Jan 1, 2020
UNABLE TO SEE THROUGH THE BACKUP CAMERA WHEN RAINING. IN MOTION AND STATIONARY.
Incident date: Jan 26, 2021
I DROVE MY CAR TO THE STORE THIS MORNING LISTENING PANDORA (BLUETOOTH) AND ON MY WAY BACK HOME THE INFOTAINMENT CENTER JUST STARTED TO REBOOT CONTINUOUSLY AFTER I FOUND OUT RESETTING IT COULD HELP I DID THE BACK+NAV+MUTE BUT IT DIDN'T WORK I WENT TO THE MAZDA FORUM AND FOUND OUT THIS WAS AN ISSUE WITH MANY MAZDA FANS I ALSO FOUND OUT THAT REPLACEMENT OF THE CMU IS VERY EXPENSIVE SINCE THIS IS AN I... Read more
Incident date: Jan 1, 2015
TL* THE CONTACT OWNS A 2011 MAZDA MAZDA3. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, WHEN HE HEARD AN ABNORMAL NOISE COMING FROM THE REAR WINDSHIELD. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER SEACOAST MAZDA (180 SPAULDING TURNPIKE, PORTSMOUTH, NH 03801, (603) 436-6811) WHERE THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT STATED HE CONTINUED TO EXPERIENCE THE FAILURE IN COLD... Read more
Incident date: Jan 19, 2017
THE DASHBOARD HAS MELTED. THE CAR IS USUALLY PARKED OUTSIDE. IT STARTED MELTING IN 2017, BUT IT HAS GOTTEN WORSE. WHEN THE SUN IS BRIGHT, THE REFLECTION WILL CAUSE DRIVING CONCERNS.
Incident date: Jun 1, 2020
MY 2014 CX5 PAINT IS FADING! PAINT SHOULD NOT FADE IN SUCH A SHORT TIME. IT'S LITERALLY SLIDING OFF MY CAR!
MAZDA
B-SERIES TRUCK
(1999) - STRUCTURE:BODY
Jan 22, 2021
Incident date: Jan 22, 2021
VEHICLE FRAME IS CRACKED/RUSTED, STRUT MOUNTS RUSTED, FUEL TANK TIE DOWN RUSTED.
MAZDA
B-SERIES TRUCK
(1999) - SUSPENSION
Jan 22, 2021
Incident date: Jan 22, 2021
VEHICLE FRAME IS CRACKED/RUSTED, STRUT MOUNTS RUSTED, FUEL TANK TIE DOWN RUSTED.
MAZDA
B-SERIES TRUCK
(1999) - UNKNOWN OR OTHER
Jan 22, 2021
Incident date: Jan 22, 2021
VEHICLE FRAME IS CRACKED/RUSTED, STRUT MOUNTS RUSTED, FUEL TANK TIE DOWN RUSTED.
Incident date: Nov 1, 2020
THE DRIVER'S SEAT POWER ADJUST HAS BEEN SQUEALING EXTREMELY LOUDLY EACH TIME I ADJUST IT, AND BASED ON WHAT I'VE READ, THIS IS A KNOWN PROBLEM AND COULD BE A SIGN OF THE DRIVESHAFT/MOTOR FAILING.
Incident date: Jan 21, 2021
LED HEADLIGHTS ON THIS MODEL CONTINUE TO FLICKER WHILE DRIVING AT NIGHT AT HIGHWAY SPEEDS BECOME SERIOUS SAFETY CONCERN. HAD VEHICLE INSPECTED NOT ALTERNATOR RELATED TO ENTIRE ASSEMBLY WORKMANSHIP ISSUES. COMPANY REFUSES TO ACKNOWLEDGE IT. OTHER COMPLAINTS EXIST FROM OTHER PEOPLE.
Incident date: Jan 18, 2021
TL* THE CONTACT OWNS A 2017 MAZDA CX-9. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE SUN ROOF GLASS FRACTURED WITHOUT IMPACT. THE CONTACT PULLED OVER AND CONFIRMED THAT THE FRACTURE WAS NOT CAUSED BY AN IMPACT. THE CONTACT TOOK THE VEHICLE TO THE AUTOBARN MAZDA OF EVANSTON (1015 CHICAGO AVE, EVANSTON, IL 60202, (888) 699-9643) WHO REFERRED THE CONTACT TO THE INSURANCE COMPANY TO... Read more
Incident date: Jan 12, 2021
WITHOUT ANY WARNING, WHILE DRIVING ON A HIGHWAY AT APPROXIMATELY 65 MPH, THE CAR SUDDENLY STALLED. THANKFULLY, ON BOTH OCCASIONS, I WAS ABLE TO AVOID AN ACCIDENT AND PULL OVER TO THE SIDE OF THE ROAD. COINCIDENTALLY, I ALSO OWN A 2018 MAZDA CX-5 AND IN OCTOBER OF 2019, I RECEIVED A RECALL NOTICE (3719F, NHTSA #19V-497) FOR THE 2018 CAR. THE DESCRIPTION IN THE RECALL SOUNDS LIKE THE EXACT ISSUE ... Read more
Incident date: Jan 12, 2021
WITHOUT ANY WARNING, WHILE DRIVING ON A HIGHWAY AT APPROXIMATELY 65 MPH, THE CAR SUDDENLY STALLED. THANKFULLY, ON BOTH OCCASIONS, I WAS ABLE TO AVOID AN ACCIDENT AND PULL OVER TO THE SIDE OF THE ROAD. COINCIDENTALLY, I ALSO OWN A 2018 MAZDA CX-5 AND IN OCTOBER OF 2019, I RECEIVED A RECALL NOTICE (3719F, NHTSA #19V-497) FOR THE 2018 CAR. THE DESCRIPTION IN THE RECALL SOUNDS LIKE THE EXACT ISSUE ... Read more
Incident date: Jul 15, 2019
WITHOUT ANY WARNING, WHILE DRIVING ON A HIGHWAY AT APPROXIMATELY 65 MPH, THE CAR SUDDENLY STALLED. THANKFULLY, ON BOTH OCCASIONS, I WAS ABLE TO AVOID AN ACCIDENT AND PULL OVER TO THE SIDE OF THE ROAD. COINCIDENTALLY, I ALSO OWN A 2018 MAZDA CX-5 AND IN OCTOBER OF 2019, I RECEIVED A RECALL NOTICE (3719F, NHTSA #19V-497) FOR THE 2018 CAR. THE DESCRIPTION IN THE RECALL SOUNDS LIKE THE EXACT ISSUE ... Read more
Incident date: Jul 15, 2019
WITHOUT ANY WARNING, WHILE DRIVING ON A HIGHWAY AT APPROXIMATELY 65 MPH, THE CAR SUDDENLY STALLED. THANKFULLY, ON BOTH OCCASIONS, I WAS ABLE TO AVOID AN ACCIDENT AND PULL OVER TO THE SIDE OF THE ROAD. COINCIDENTALLY, I ALSO OWN A 2018 MAZDA CX-5 AND IN OCTOBER OF 2019, I RECEIVED A RECALL NOTICE (3719F, NHTSA #19V-497) FOR THE 2018 CAR. THE DESCRIPTION IN THE RECALL SOUNDS LIKE THE EXACT ISSUE ... Read more