Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: Feb 6, 2021
I RECENTLY PURCHASED THIS VEHICLE USED WITH SALVAGE TITLE ON FEBRUARY 6, 2021. I TOOK IT TO BE INSPECTED AND I NEEDED BOTH BELTS REPLACED, THEY HAD TO TIGHTEN BACK DOWN MY STRUTS IN FRONT, MY POWER STEERING WAS ACTING FUNNY AND MAKING NOISE AND MY INTERMEDIATE SPEED SHAFT SENSOR IS GOING BAD BECAUSE THE CHECK ENGINE LIGHT KEEPS COMING BACK ON FOR THE SAME CODE. THERE WAS DAMAGE TO THE VEHICLE BUT ... Read more
Incident date: Feb 6, 2021
I RECENTLY PURCHASED THIS VEHICLE USED WITH SALVAGE TITLE ON FEBRUARY 6, 2021. I TOOK IT TO BE INSPECTED AND I NEEDED BOTH BELTS REPLACED, THEY HAD TO TIGHTEN BACK DOWN MY STRUTS IN FRONT, MY POWER STEERING WAS ACTING FUNNY AND MAKING NOISE AND MY INTERMEDIATE SPEED SHAFT SENSOR IS GOING BAD BECAUSE THE CHECK ENGINE LIGHT KEEPS COMING BACK ON FOR THE SAME CODE. THERE WAS DAMAGE TO THE VEHICLE BUT ... Read more
Incident date: Mar 3, 2021
THIRD OWNER OF VEHICLE. GOT A NOTICE FROM NHTSA AND MAZDA DUE TO REGISTRATION OF NEW TO US VEHICLE ON FEBRUARY 25, 2021. SET UP APPOINTMENT ON FEBRUARY 26, 2021 WITH NELSON MAZDA OF COOL SPRINGS FOR 10:15 A.M. ON MARCH 3, 2021. I INFORMED THE PERSON THAT THERE WERE TWO RECALLS, BUT I ONLY WANTED THE TAKATA AIRBAG RECALL DONE BECAUSE I HAD ALREADY REPLACED THE BAD PARTS ON THE OTHER RECALL WITH FAR... Read more
Incident date: Feb 27, 2021
POWER STEERING BECAME UNUSEABLE COULD NOT CONTROL AUTO WAS IN MOTION ON CITY STREET HAD IT TOWED TO TWO SERVICE CENTER COULD NOT FIX. ; MAVIS TIRE & REPAIR, LACKAWANNA, NY AND LUKES ENTERPRISE SOUTHWESTERN BLVD ORCHARD PARK,NY
Incident date: Feb 27, 2021
POWER STEERING BECAME UNUSEABLE COULD NOT CONTROL AUTO WAS IN MOTION ON CITY STREET HAD IT TOWED TO TWO SERVICE CENTER COULD NOT FIX. ; MAVIS TIRE & REPAIR, LACKAWANNA, NY AND LUKES ENTERPRISE SOUTHWESTERN BLVD ORCHARD PARK,NY
Incident date: Feb 27, 2021
POWER STEERING BECAME UNUSEABLE COULD NOT CONTROL AUTO WAS IN MOTION ON CITY STREET HAD IT TOWED TO TWO SERVICE CENTER COULD NOT FIX. ; MAVIS TIRE & REPAIR, LACKAWANNA, NY AND LUKES ENTERPRISE SOUTHWESTERN BLVD ORCHARD PARK,NY
Incident date: Mar 7, 2020
THE INFOTAINMENT DISPLAY WILL REBOOT CONTINUOUSLY, IN WEATHER BELOW 60 DEGREES, AND WILL NOT STABILIZE UNTIL THE CAR IS WARMED. DURING THIS TIME YOU ARE UNABLE TO ACCESS ANY OF THE FEATURES. THIS CAN TAKE 20 MINUTES OR MORE. IT HAS BEEN AN ISSUE FOR ABOUT A YEAR, AND OTHERS HAVE HAD THE SAME PROBLEM WITH NO RESOLUTION OR EXPLANATION.
Incident date: Mar 7, 2020
THE INFOTAINMENT DISPLAY WILL REBOOT CONTINUOUSLY, IN WEATHER BELOW 60 DEGREES, AND WILL NOT STABILIZE UNTIL THE CAR IS WARMED. DURING THIS TIME YOU ARE UNABLE TO ACCESS ANY OF THE FEATURES. THIS CAN TAKE 20 MINUTES OR MORE. IT HAS BEEN AN ISSUE FOR ABOUT A YEAR, AND OTHERS HAVE HAD THE SAME PROBLEM WITH NO RESOLUTION OR EXPLANATION.
Incident date: Mar 1, 2021
MAZDA IS NOT FIXING A KNOWN ISSUE FROM A RECALL ISSUED A YEAR AGO FOR DAYTIME RUNNING LIGHTS. FEB 06,2020 MANUFACTURER RECALL NUMBER4320A NHTSA RECALL NUMBER20V-063 ONE OF MY DRLS HAS BEEN BURNED OUT FOR OVER A YEAR. MAZDA SAYS THEY DON'T HAVE PARTS AVAILABLE TO PERFORM THE RECALL. IT HAS BEEN OVER A YEAR. FURTHERMORE, THE DEALER WILL NOT PROMISE TO PRIORITIZE FIXING ISSUES ON CARS WHERE THE... Read more
Incident date: Jan 24, 2019
THE REAR SUBFRAME HAS EXCESSIVE RUST AND MECHANIC REPORTED IT WOULD NOT PASS YEARLY INSPECTION UNLESS REPLACED. FRONT SUBFRAME HAD THE SAME PROBLEM IN 2019 AND WAS REPLACED THROUGH MAZDA RECALL. MECHANIC REPORTS THE REAR SUBFRAME HAS THE SAME EXACT NATURE OF RUST.
Incident date: Jan 24, 2019
THE REAR SUBFRAME HAS EXCESSIVE RUST AND MECHANIC REPORTED IT WOULD NOT PASS YEARLY INSPECTION UNLESS REPLACED. FRONT SUBFRAME HAD THE SAME PROBLEM IN 2019 AND WAS REPLACED THROUGH MAZDA RECALL. MECHANIC REPORTS THE REAR SUBFRAME HAS THE SAME EXACT NATURE OF RUST.
Incident date: Jan 24, 2019
THE REAR SUBFRAME HAS EXCESSIVE RUST AND MECHANIC REPORTED IT WOULD NOT PASS YEARLY INSPECTION UNLESS REPLACED. FRONT SUBFRAME HAD THE SAME PROBLEM IN 2019 AND WAS REPLACED THROUGH MAZDA RECALL. MECHANIC REPORTS THE REAR SUBFRAME HAS THE SAME EXACT NATURE OF RUST.
Incident date: Feb 26, 2021
HAVE HAD ISSUE FOR OVER TWO YEARS HAVE FOUND OVER 35 PEOPLE ONLINE WITH SAME ISSUE. WHEN PUTTING VEHICLE IN PARK AND TURNING OFF VEHICLE THE RADIO REMAINS ON. HAPPENS ALMOST EVERY TIME. SOMETIMES IF I TURN CAR BACK ON AND PUT SHIFTER IN DRIVE THEN BACK TO PARK IT TURNS CAR BACK OFF. BUT EVERYTIME MY DAUGHTERS DRIVE MY CAR OR VALETS PARK THE CAR OR I TAKE CAR TO REPAIR SHOP RADIO STAYS ON FOR ALL O... Read more
Incident date: Feb 19, 2021
ANTI THEFT SYSTEM ACTIVATED ON ME AFTER I SHUT OFF THE CAR. WAS SITTING IN A PARKING LOT WAITING FOR MY DAUGHTER TO GET OUT OF WORK. I SHUT THE CAR OFF AND IT WOULDN'T START. MY MECHANIC SAID THE ANTI THEFT SYSTEM ACTIVATED WHICH SHOULDN'T OF HAPPENED.
Incident date: Feb 18, 2021
THE PAINT ON THIS CAR IS NOTORIOUSLY POOR AND MAZDA IS AWARE. WE PURCHASED THIS VEHICLE ON 16 FEBRUARY 2021, DROVE IT HOME AND LEFT IT IN THE DRIVEWAY DUE TO SNOW/ICE. ON THURSDAY, 18 FEBRUARY INSTEAD OF BRUSHING OR SCRAPING OFF THE ICE WE LEFT IT TO MELT. UNFORTUNATELY, THE ICE MELT LEFT HUGE SCRATCHES ON THE HOOD. THERE IS NO REASON FOR ICE/SNOW TO CAUSE THIS MUCH DAMAGE. WE REVIEWED A NUMB... Read more
Incident date: Feb 14, 2021
MASSIVE OIL LEAK NEAR THE ENGINE AND THE CYLINDER HEAD NEEDS TO BE REPLACED BECAUSE IT IS DEFECTIVE. THIS IS A 2020 VEHICLE. THE GASKET KIT AND THE ENGINE ARE ON BACKORDER SO MY CAR IS AT THE SHOP FOR AN UNDETERMINED AMOUNT OF TIME ON THE ORDER OF POTENTIALLY SEVERAL MONTHS!
Incident date: Feb 14, 2021
MASSIVE OIL LEAK NEAR THE ENGINE AND THE CYLINDER HEAD NEEDS TO BE REPLACED BECAUSE IT IS DEFECTIVE. THIS IS A 2020 VEHICLE. THE GASKET KIT AND THE ENGINE ARE ON BACKORDER SO MY CAR IS AT THE SHOP FOR AN UNDETERMINED AMOUNT OF TIME ON THE ORDER OF POTENTIALLY SEVERAL MONTHS!
Incident date: Feb 9, 2021
VEHICLE HAVING SIGNIFICANT DROP IN POWER OUTPUT IN 1ST AND 2ND GEAR WHEN AMBIENT TEMPERATURES BELOW FREEZING. ISSUE RESOLVES WHEN FINALLY SHIFTING TO 3RD GEAR, BUT LACK OF PREDICTABLE RESPONSE WHEN MERGING IS UNSETTLING.
Incident date: Feb 9, 2021
VEHICLE HAVING SIGNIFICANT DROP IN POWER OUTPUT IN 1ST AND 2ND GEAR WHEN AMBIENT TEMPERATURES BELOW FREEZING. ISSUE RESOLVES WHEN FINALLY SHIFTING TO 3RD GEAR, BUT LACK OF PREDICTABLE RESPONSE WHEN MERGING IS UNSETTLING.
Incident date: Jul 1, 2017
JULY 2017 WHEN I START THE CAR THE STEERING GEAR TURN TOO THE RIGHT ALL THE TIME. FEW MILE THE STEERING GET HARD AND START SHACKING BY IT SELF. NOW THE STEERING IS HARD WITH ABS AND CONTROL TRACTION LIGHT ON. I SEND IT TOO A MECANIC TOO CHECK THE WIRING AND RACK AND PINON AND THE MECANIC INDICATE THAT IS THE TORQUE SENSOR AND I HAVE TOO CHANGE THE RACK AND PINON.
Incident date: Feb 10, 2021
AS I WAS DRIVING DOWNHILL WITH MINIMAL SNOW ON THE GROUND, I TAPPED MY BRAKES ABOUT 7 TIMES BEFORE THEY LOCKED UP. I WENT TO TURN TO STAY ON THE ROAD AND THE STEERING WHEEL WOULDN'T BUDGE CAUSING ME TO GO OFF THE ROAD, INTO AN EMBANKMENT. VEHICLE WAS GOING ABOUT 5-10MPH WHEN THIS OCCURED ON A CITY STREET.
Crash
Incident date: Feb 10, 2021
AS I WAS DRIVING DOWNHILL WITH MINIMAL SNOW ON THE GROUND, I TAPPED MY BRAKES ABOUT 7 TIMES BEFORE THEY LOCKED UP. I WENT TO TURN TO STAY ON THE ROAD AND THE STEERING WHEEL WOULDN'T BUDGE CAUSING ME TO GO OFF THE ROAD, INTO AN EMBANKMENT. VEHICLE WAS GOING ABOUT 5-10MPH WHEN THIS OCCURED ON A CITY STREET.
Crash
Incident date: Sep 7, 2020
TL* THE CONTACT OWNS A 2018 MAZDA CX-3. THE CONTACT STATED WHILE DRIVING 52 MPH, THE BLIND SPOT DETECTION WARNING INDICATOR WAS NOT WORKING. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO OLYMPIA MAZDA (2201 CARRIAGE SOUTHWEST OLYMPIA, WA 98502) WHERE THE FAILURE WAS DIAGNOSED AS A BLIND SPOT MONITORING SYSTEM FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER MANUFACTURER COMMUNICA... Read more
Incident date: Sep 7, 2020
TL* THE CONTACT OWNS A 2018 MAZDA CX-3. THE CONTACT STATED WHILE DRIVING 52 MPH, THE BLIND SPOT DETECTION WARNING INDICATOR WAS NOT WORKING. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO OLYMPIA MAZDA (2201 CARRIAGE SOUTHWEST OLYMPIA, WA 98502) WHERE THE FAILURE WAS DIAGNOSED AS A BLIND SPOT MONITORING SYSTEM FAILURE. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER MANUFACTURER COMMUNICA... Read more
Incident date: Jan 10, 2021
RECENTLY PURCHASED THE CAR FROM SOMEONE ELSE AND NOTICED THAT THE CABIN SMELLS LIKE FUEL. I THOUGHT MAYBE HE SPILLED SOME INSIDE IT BUT IT'S BEEN A WEEK AND THE SMELL IS STILL THERE. I DON'T KNOW WHY AND I'M WORRIED ABOUT THE CAR CATCHING FIRE OR ME GETTING CARBON MONOXIDE POISONING.
Incident date: Feb 21, 2021
TL* THE CONTACT OWNS A 2012 MAZDA CX-9. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH WHILE PULLING INTO A PARKING SPACE, THE VEHICLE SUDDENLY EXPERIENCED UNINTENDED ACCELERATION AND DROVE FORWARD CRASHING INTO A WOODEN SEATING BENCH WHICH WAS PUSHED INTO A BUILDING. DURING THE INCIDENT THE DRIVERS FOOT WAS PRESSING THE BRAKE PEDAL. NO INJURIES WERE REPORTED. A POLICE REPORT WAS TAKEN... Read more
Crash
Incident date: Oct 1, 2020
THE PAINT IS FADING ON MY 2014 MADZA . THE CAR IS ONLY 6 YEARS OLD.
Incident date: Feb 18, 2021
I PURCHASED THIS VIN LESS THAN 24 HOURS AGO, I WAS TOLD IT WAS CERTIFIED BY THE DEALERSHIP. IN LOOKING UP THE VIN ON WWW.NHTSA.GOV THIS AM, IT SAYS THE RECALL #3719F WAS NOT FIXED; THE DEALERSHIP JUST SENT ME A SCREEN SHOT FROM MAZDA NORTH AMERICA OPERATIONS WARRANTY VEHICLE INQUIRY REPORT, AND IT SHOWS THE REPAIR DONE. WHO DO I BELIEVE? THE VEHICLE IS AT MY HOME ON THE DRIVE WAY, STATIONARY. I'M ... Read more
Incident date: Feb 18, 2021
I PURCHASED THIS VIN LESS THAN 24 HOURS AGO, I WAS TOLD IT WAS CERTIFIED BY THE DEALERSHIP. IN LOOKING UP THE VIN ON WWW.NHTSA.GOV THIS AM, IT SAYS THE RECALL #3719F WAS NOT FIXED; THE DEALERSHIP JUST SENT ME A SCREEN SHOT FROM MAZDA NORTH AMERICA OPERATIONS WARRANTY VEHICLE INQUIRY REPORT, AND IT SHOWS THE REPAIR DONE. WHO DO I BELIEVE? THE VEHICLE IS AT MY HOME ON THE DRIVE WAY, STATIONARY. I'M ... Read more
Incident date: Feb 1, 2020
TL* THE CONTACT OWNS A 2013 MAZDA CX-5. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHUT-OFF WHILE DEPRESSING THE START/STOP BUTTON. AFTER PRESSING THE START/STOP BUTTON TO SHUT THE VEHICLE OFF, THE ENGINE TURNED OFF HOWEVER, THE ELECTRONICS INSIDE THE VEHICLE AND THE EXTERIOR LIGHTS REMAINED ACTIVATED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE LOCAL DEALER WAS NOT NOTIFIED. THE MANUFACTU... Read more
Incident date: Feb 15, 2021
TL* THE CONTACT OWNS A 2010 MAZDA MAZDA3. THE CONTACT STATED THAT THE INTERIOR PLASTIC ON THE DASHBOARD WAS DEGRADING, CAUSING THE PLASTIC TO BECOME REFLECTIVE AND PRODUCING A GLARE ON THE WINDSHIELD WHICH IMPAIRED HER VISION WHILE DRIVING. THE VEHICLE WAS NOT TAKEN TO THE LOCAL DEALER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS INFORMED OF THE FAILURE AND INFORMED THE CONTAC... Read more
Incident date: Nov 1, 2020
- THE CAR WAS PURCHASED NEW FROM A MAZDA DEALER IN MAY 2017 - THE DRIVER SIDE CUSHION HEATER FAILED IN MARCH 2020. - THE PASSENGER SIDE CUSHION HEATER FAILED IN NOVEMBER 2020 - BOTH SIDES EXHIBITED THE SAME PROBLEM DESPITE THE FACT THAT THE USAGE OF THE PASSENGER SIDE WAS ABOUT 25% OF THE DRIVER - FROM THE TIME THE CUSHION HEATERS FAILED, WE OBSERVED RANDOM OVERHEATING OF THE BACK HEATERS AND... Read more
Incident date: Nov 1, 2020
- THE CAR WAS PURCHASED NEW FROM A MAZDA DEALER IN MAY 2017 - THE DRIVER SIDE CUSHION HEATER FAILED IN MARCH 2020. - THE PASSENGER SIDE CUSHION HEATER FAILED IN NOVEMBER 2020 - BOTH SIDES EXHIBITED THE SAME PROBLEM DESPITE THE FACT THAT THE USAGE OF THE PASSENGER SIDE WAS ABOUT 25% OF THE DRIVER - FROM THE TIME THE CUSHION HEATERS FAILED, WE OBSERVED RANDOM OVERHEATING OF THE BACK HEATERS AND... Read more
Incident date: Jan 2, 2020
AS I AM DRIVING THE ABS AND TRACTION CONTROL LIGHTS COME ON AND THE CAR WILL START KICKING LIKE SOMETHING IS TRYING TO IN GAGE ITSELF THIS HAS CAUSED THE TRANSMISSION TO GO OUT SO I HAVE HAD IT REBUILT THINKING MAYBE THE TRANSMISSION WAS BAD I HAVE THE CAR BACK NOW AND THE CAR IS DOING THE SAME THING AS IT WAS DOING BEFORE TRANSITION WENT OUT IT HAS DONE IT ALMOST EVERY TIME I DRIVE IT DRY PAVEME... Read more
Crash
Incident date: Jan 2, 2020
AS I AM DRIVING THE ABS AND TRACTION CONTROL LIGHTS COME ON AND THE CAR WILL START KICKING LIKE SOMETHING IS TRYING TO IN GAGE ITSELF THIS HAS CAUSED THE TRANSMISSION TO GO OUT SO I HAVE HAD IT REBUILT THINKING MAYBE THE TRANSMISSION WAS BAD I HAVE THE CAR BACK NOW AND THE CAR IS DOING THE SAME THING AS IT WAS DOING BEFORE TRANSITION WENT OUT IT HAS DONE IT ALMOST EVERY TIME I DRIVE IT DRY PAVEME... Read more
Crash
Incident date: Jan 2, 2020
AS I AM DRIVING THE ABS AND TRACTION CONTROL LIGHTS COME ON AND THE CAR WILL START KICKING LIKE SOMETHING IS TRYING TO IN GAGE ITSELF THIS HAS CAUSED THE TRANSMISSION TO GO OUT SO I HAVE HAD IT REBUILT THINKING MAYBE THE TRANSMISSION WAS BAD I HAVE THE CAR BACK NOW AND THE CAR IS DOING THE SAME THING AS IT WAS DOING BEFORE TRANSITION WENT OUT IT HAS DONE IT ALMOST EVERY TIME I DRIVE IT DRY PAVEME... Read more
Crash
Incident date: Feb 15, 2021
I PURCHASED A VEHICLE FROM A BUY HERE PAY HERE AND LATER REALIZED AFTER TWO WEEKS OF HAVING THE CAR THAT HAS A RECALL FOR THE AIRBAG ON THE PASSENGER SIDE...BUT THE CAR WAS SOLD AS IS FROM AUTO SALES IN BUFORD GA
Incident date: Feb 12, 2021
PASSENGER SIDE BLIND SPOT WARNING FUNCTIONS SPORADICALLY. IT SOMETIMES DETECTS VEHICLES AND SOMETIMES DOES NOT WHILE DRIVING AT THE SAME SPEED.
Incident date: Feb 12, 2021
PASSENGER SIDE BLIND SPOT WARNING FUNCTIONS SPORADICALLY. IT SOMETIMES DETECTS VEHICLES AND SOMETIMES DOES NOT WHILE DRIVING AT THE SAME SPEED.
Incident date: Jan 19, 2021
I BOUGHT MY 2017 MAZDA 6 BRAND NEW. WHILE THE CAR WAS IN WARRANTY IN JANUARY 2020 WHILE I WAS DRIVING WITH 50 MILES IN HOUR, THE ENGINE WAS RUNNING ROUGH, THE ENGINE LIGHT WAS ON AND THE ENGINE STALL. THE CAR WAS TOWED BY MAZDA AT DEALER. THEY REPLACED THE FUEL PUMP AT THAT TIME. FEW DAYS AGO WHILE I WAS DRIVING WITH 35 MILES IN HOUR THE CAR DID THE SAME THING. MAZDA TOWED THE CAR TO ANOTHER DEALE... Read more
Incident date: Aug 10, 2018
MY PAINT HAS BEEN CHIPPING ON THIS VEHICLE THEY REPAINTED THE HOOD BUT THE CAR IS STILL EXPERIENCING AN EXCESSIVE AMOUNT OF CHIPS I HAVE COMPLAINED TO NO AVAIL HOWEVER THERE ARE SEVERAL ARTICLES THAT THIS SOUL RED COLOR IS DEFECTIVE AND I WAS ALSO TOLD THAT BY THE GENERAL MANAGER AT FLOW MAZDA IN FAYETTEVILLE NC MY CAR DOES NOT HAVE 26000 MILES AND WAS STORED IN A GARAGE
Incident date: Feb 13, 2021
WHEN I TURN THE CAR OFF (PUSH BUTTON), THE CAR DOES NOT COMPLETELY TURN OFF. THE ELECTRONICS DO NOT SHUT OFF WITH THE CAR AND DRAIN THE BATTERY LEAVING YOU STRANDED THE NEXT TIME YOU TRY TO START THE CAR. FROM WHAT I HAVE DISCOVERED, IT IS THE GEAR SHIFTER/SENSOR ON THE TRANSMISSION. SEE THE SAME COMPLAINT FROM MANY OTHERS: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T49115_DS799849
Incident date: Feb 3, 2021
WHILE DRIVING UNDER NORMAL, DRY CONDITIONS ON HIGHWAY 540 IN NORTH CAROLINA, MY RIGHT REAR COPPER CS5 ULTRA TOURING TIRE CATASTROPHICALLY FAILED AND SEPARATED THE TREAD COMPLETELY FROM THE SIDEWALL OF THE TIRE ON MY 2009 MAZDA CX-9.
Incident date: Feb 9, 2021
ONGOING PROBLEM - REPORTED BY OTHERS IN MANY FORUMS. TECHNICAL SERVICE BULLETIN ISSUED. DURING BREAKING HEADLIGHTS PULSE BRIGHTER AND DIMMER
Incident date: Feb 7, 2021
STEERING WHEEL RANDOMLY LOCKS WHILE DRIVING AND SOMETIMES IN THE MIDDLE OF A TURN. DEALERSHIP SAYS THAT RECALL IS CLOSED.
Incident date: Feb 9, 2021
THE CHARGE WARNING SYSTEM CAME ON AND THEN A FEW MINUTES LATER MY CAR COMPLETELY SHUTS DOWN IN THE MIDDLE OF TRAFFIC IT HAPPENED ON FEBRUARY 3RD AND I HAD ANOTHER INCIDENT ON FEBRUARY THE 9TH 2021 I TOOK THE CAR IN TO GET LOOKED AT MY MAZDA AND THEY COULDN'T FIND ANYTHING WRONG WITHOUT HAVING THE INDICATION WHEN I CLEARLY TOLD THEM MY CAR STOPPED IN THE MIDDLE OF TRAFFIC THIS IS VERY DANGEROUS AND... Read more
Incident date: Feb 7, 2021
THE ELECTRONIC PARKING BRAKE ON MY 2016 MAZDA CX-5 STARTED ACTING STRANGE A FEW WEEKS AGO. AT FIRST IT WOULD NOT DISENGAGE AFTER STARTING THE CAR, BUT WOULD DO SO AFTER A COUPLE OF RESTARTS. THEN IT STARTED ENGAGING SLIGHTLY WHILE DRIVING, WITH NO INDICATIONS. STOPPING AND RESTARTING THE ENGINE A FEW TIMES WOULD USUALLY RELEASE IT. A COUPLE OF DAYS AGO THIS HAPPENED AND THE BRAKE WOULD NOT DISENGA... Read more
Incident date: Feb 8, 2021
VEHICLE MAKING FRONT END NOISE. MAZDA OCALA CHARGED $100 TO DIAGNOSE, TIGHTEN PARTS, QUOTED $845 FOR ADDITIONAL WORK RECOMMENDED BY A SERVICE NOTICE. SIMILAR TO RECALL 16V-203. MAZDA 800-222-5500 STATES VIN NOT INCLUDED IN RECALL, VEHICLE OUTSIDE OF WARRANTY, SUGGESTS TAKING IT TO ANOTHER MECHANIC.
Incident date: Jan 7, 2021
LOSS OF POWER TO A COMPLETE SHUTDOWN WHILE AT HIGHWAY SPEEDS OF 60-70MPH WITH FUEL TANK READING 30 MILES TO EMPTY. TOW WAS NECESSARY TO DEALERSHIP. REPLACED FUEL PUMP. 2ND OCCURRENCE WITH 60 MILES TO EMPTY. BROKE DOWN AGAIN WHILE AT HIGHWAY SPEEDS. TOWED A SECOND TIME TO DEALERSHIP. REPLACE HIGH/LOW FUEL PUMP. WAS INSTRUCTED NOT TO OPERATE VEHICLE BELOW 1/4 TANK OF FUEL. MAJOR SAFETY ISSUE... Read more
Incident date: Feb 6, 2021
MY CAR HAS BEEN EXPERIENCING AN ISSUE WITH THE ENGINE. WHEN I TURN THE ENGINE OFF THE RADIO AND LIGHTS REMAIN ON. AND, THEN I HAVE TO TURN THE CAR BACK ON AND MOVE THE CAR FROM PARK TO DRIVE OR REVERSE AND TURN THE WHEEL THIS HAVE TO BE MULTIPLE TIMES SOMETIMES ABOUT 10 TIMES TO GET THE CAR OFF. IT HAS CAUSED ME TO RUN LATE AND A BATTERY REPLACEMENT. THIS IS HUGE PROBLEM AND NEEDS TO BE RECALLED A... Read more