Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 29,895 complaints for MAZDA
Incident date: Mar 17, 2021
IJUST PURCHASED THIS VEHICLE USED FROM A CAR DEALER. I GET IT HOME AND FIND THIS OUT. SEEMS IT IS A COMMON ISSUE AND COMPLAINT ONLINE WITH A FIX OF OVER $200 IN PARTS AND LABOR. (ALL OUR VEHICLES ARE MAZDAS. I PURPOSELY BOUGHT A MAZDA BECAUSE I BELIEVED THEY WERE RELIABLE. I AM SORELY DISAPPOINTED THERE IS NOT A RECALL FOR THIS. WHEN CAR IS PUT IN PARK AND TURNED OFF IT WILL NOT SHUT OFF. AUX... Read more
Incident date: Mar 13, 2021
VEHICLE WAS ON A CITY STREET TRAVELING AT 35-40 MPH WHEN THE FRONT LEFT WHEEL (YOKOHAMA GEOLANDAR G91) SPONTANEOUSLY BLEW OUT DESPITE NOT COLLIDING WITH ANY OBJECTS OR ROAD HAZARDS. AS A RESULT, DRIVER SIDE CURTAIN AND SEAT AIRBAGS ERRONEOUSLY DEPLOYED AND THE VEHICLE IMMEDIATELY SHUTOFF, CAUSING DISORIENTATION AND TEMPORARY LOSS OF HEARING IN ONE EAR.
Incident date: Mar 13, 2021
VEHICLE WAS ON A CITY STREET TRAVELING AT 35-40 MPH WHEN THE FRONT LEFT WHEEL (YOKOHAMA GEOLANDAR G91) SPONTANEOUSLY BLEW OUT DESPITE NOT COLLIDING WITH ANY OBJECTS OR ROAD HAZARDS. AS A RESULT, DRIVER SIDE CURTAIN AND SEAT AIRBAGS ERRONEOUSLY DEPLOYED AND THE VEHICLE IMMEDIATELY SHUTOFF, CAUSING DISORIENTATION AND TEMPORARY LOSS OF HEARING IN ONE EAR.
Incident date: Mar 13, 2021
TL* THE CONTACT OWNS A 2021 MAZDA MAZDA3. THE CONTACT STATED WHILE THE VEHICLE WAS AT A STAND STILL AT A PARKING LOT, WHEN IT CAUGHT FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISHED THE FIRE AND FILED A REPORT. THE POLICE WAS AT THE LOCATION BUT DID NOT FILE A REPORT. THE VEHICLE WAS DRIVABLE BUT WAS TOWED AT A TOW LOT. THE CONTACT CALLED LOCAL DEALER MORONG FALMOUTH MAZDA (187 US-1 #1311, FALMO... Read more
Fire
Incident date: Mar 13, 2021
CAR MAZDA 6 YEAR 2017 FRONT FORWARD SENSING CAMERA AND CHECK ENGINE LIGHTS, STEERING WHEEL WARING OF MALFUNCTION. PER MAZDA DEALER THIS IS A COMMON PROBLEM THEY ARE FINDING ALL THEY HAVE TO DO IS CLEAN FRONT GROUND WIRE TO BODY AND REMOVE SOME FACTORY PAINT TO HAVE BETTER CONTACT. IN MY OPINION THIS IS A FACTORY PROBLEM THAT NEEDS TO BE FIX. I HAD TO PAY OUT OF POCKET $270.00 TO HAVE... Read more
Incident date: Mar 10, 2021
I WAS DRIVING DOWN THE HIGHWAY WHEN I HEARD A NOISE LIKE THE ROOF WAS BEING RIPPED OFF. WHEN I PULLED OVER TO INSPECT I NOTICED THAT THE GLASS FROM MY SKYLIGHT WAS GONE. APPEARS THE GLUE DETERIORATED LETTING WINDOW BECOME LOOSE AND THEREFORE BLOWING OFF. GOOD THING DIDNT HIT ANY OTHER VEHICLES.
Incident date: Mar 12, 2021
I PURCHASED A 2014 MAZDA CX NINE A YEAR AND A HALF AGO. THE OTHER DAY I WAS DRIVING AND I DON'T KNOW WHERE MY FAN GOT REALLY LOUD SO I PULLED OVER AND TURNED UP THE HEAT AND TURNED OFF ANY AC. ALL THE SUN STEAM STARTED COMING OUT OF MY ENGINE AND THE CAR DIED. AFTER TOWING IT TO THE LOCAL DEALERSHIP I WAS TOLD THAT I HAD TWO OPTIONS. I COULD EITHER BUY A BRAND NEW CAR OR PAY $13,000 TO HAVE IT REP... Read more
Incident date: Mar 12, 2021
I PURCHASED A 2014 MAZDA CX NINE A YEAR AND A HALF AGO. THE OTHER DAY I WAS DRIVING AND I DON'T KNOW WHERE MY FAN GOT REALLY LOUD SO I PULLED OVER AND TURNED UP THE HEAT AND TURNED OFF ANY AC. ALL THE SUN STEAM STARTED COMING OUT OF MY ENGINE AND THE CAR DIED. AFTER TOWING IT TO THE LOCAL DEALERSHIP I WAS TOLD THAT I HAD TWO OPTIONS. I COULD EITHER BUY A BRAND NEW CAR OR PAY $13,000 TO HAVE IT REP... Read more
Incident date: Jan 1, 2017
WHEN APPLYING THE BRAKES, THE HEADLIGHTS DIM AND FLICKER UNTIL THE BRAKE PEDAL IS RELEASED. NIGHTTIME VIABILITY IS SUBSTANTIALLY DIMINISHED WHEN APPLYING THE BREAKS AND FLICKERING SEAMS TO SEND A SIGNAL TO OTHER VEHICLES IN FRONT OF ME. THIS DEFECT OCCURS 100% OF THE TIME WHEN APPLYING THE BEAKS AT NIGHT WHEN THE HEADLIGHTS ARE ON.
Incident date: Oct 14, 2019
AFTER THE REAR BRAKES WERE REPLACED THERE WAS A TERRIBLE GRINDING NOISE WHEN FIRST DRIVING UNTIL THE CAR WARMED UP. IT DID NOT HAPPEN WHEN FIRST REPLACED IN THE SUMMER BUT WHEN IT GOT COLDER IT GOT WORSE. TURNED OUT TO BE THE SAME CALIPER ISSUE THAT WAS RECALLED IN PREVIOUS MODELS BUT NO RECALL FOR THE CX-5
Incident date: Mar 12, 2021
TRANSMISSION WOULD NOT ACCELERATE AND AUTOMATICALLY BRAKED IN THE MIDDLE OF AN INTERSECTION. WOULD NOT ADVANCE AND TO THE NEXT GEAR AND AUTOMATICALLY KEPT BREAKING EVERY FEW FEET. HAD TO PULL OVER AND BE TOWED. NO ADVANCE WARNING OR PRIOR TRANSMISSION ISSUES. CAR MAINTENANCE HAS BEEN KEPT UP. LUCKY IT DIDN'T HAPPEN ON A HIGHWAY GOING 65.
Incident date: Mar 13, 2021
WHEN TAKING VEHICLE IN FOR RECOMMENDED 45K MILE SERVICE, DEALER DISCOVERED WARPED HEAD CYLINDER AND LEAKING OIL. NO CHECK ENGINE LIGHT WARNING EVER CAME ON! NO WARNING. MAZDA IS REPLACING ENGINE PARTS UNDER VEHICLE WARRANTY
Incident date: Jul 1, 2020
I BOUGHT A USED 2017 MAZDA CX-9 FROM WEST SHORE HONDA IN TAMPA IN JULY OF 2020. THEY SCREWED ME FINANCIALLY AND I'LL HANDLE THAT SEPARATELY. THERE HAS BEEN AN ONGOING ISSUE SINCE THE FIRST FEW DAYS AFTER BUYING THE CAR. I'VE COMPLAINED MULTIPLE TIMES VIA EMAIL AND PHONE. I'VE BEEN TRYING THE SERVICE DEPARTMENT COUNTLESS TIMES. THEY KEEP STATING IT'S A TIRE ISSUE. TO THE POINT THEY HAVE REPLACED TH... Read more
Incident date: Jul 1, 2020
I BOUGHT A USED 2017 MAZDA CX-9 FROM WEST SHORE HONDA IN TAMPA IN JULY OF 2020. THEY SCREWED ME FINANCIALLY AND I'LL HANDLE THAT SEPARATELY. THERE HAS BEEN AN ONGOING ISSUE SINCE THE FIRST FEW DAYS AFTER BUYING THE CAR. I'VE COMPLAINED MULTIPLE TIMES VIA EMAIL AND PHONE. I'VE BEEN TRYING THE SERVICE DEPARTMENT COUNTLESS TIMES. THEY KEEP STATING IT'S A TIRE ISSUE. TO THE POINT THEY HAVE REPLACED TH... Read more
Incident date: Jul 1, 2020
I BOUGHT A USED 2017 MAZDA CX-9 FROM WEST SHORE HONDA IN TAMPA IN JULY OF 2020. THEY SCREWED ME FINANCIALLY AND I'LL HANDLE THAT SEPARATELY. THERE HAS BEEN AN ONGOING ISSUE SINCE THE FIRST FEW DAYS AFTER BUYING THE CAR. I'VE COMPLAINED MULTIPLE TIMES VIA EMAIL AND PHONE. I'VE BEEN TRYING THE SERVICE DEPARTMENT COUNTLESS TIMES. THEY KEEP STATING IT'S A TIRE ISSUE. TO THE POINT THEY HAVE REPLACED TH... Read more
MAZDA
MX-5 MIATA
(1994) - AIR BAGS
Mar 13, 2021
Incident date: Mar 9, 2021
AIR BAG LIGHT FLASHES OFF AND ON NOW WITH CODE 52. THIS CAR ONLY HAS 80,000 ORIGINAL MILES. I AM DRIVING IT BUT NEED TO KNOW IF A RECALL WILL FIX THIS .
MAZDA
MX-5 MIATA
(1994) - ELECTRICAL SYSTEM
Mar 13, 2021
Incident date: Mar 9, 2021
AIR BAG LIGHT FLASHES OFF AND ON NOW WITH CODE 52. THIS CAR ONLY HAS 80,000 ORIGINAL MILES. I AM DRIVING IT BUT NEED TO KNOW IF A RECALL WILL FIX THIS .
Incident date: Mar 13, 2021
I WAS DRIVING MY VEHICLE STRAIGHT AHEAD ON A TWO-WAY CITY STREET WITH NO OTHER VEHICLES IN FRONT OR ON MY SIDES. I WAS TRAVELING AT A SPEED OF 40 MPH. THE TWO-WAY STREET IS SEPARATED BY A CONCRETE DIVIDER AND TROLLY TRACKS. A "BRAKE!" ALERT APPEARED ON THE DISPLAY SCREEN FOLLOWED BY BEEPS. SUDDENLY THE BRAKES WERE ENGAGED BRINGING THE VEHICLE TO A COMPLETE STOP CAUSING THE VEHICLE BEHIND TO COME T... Read more
Incident date: Mar 13, 2021
I WAS DRIVING MY VEHICLE STRAIGHT AHEAD ON A TWO-WAY CITY STREET WITH NO OTHER VEHICLES IN FRONT OR ON MY SIDES. I WAS TRAVELING AT A SPEED OF 40 MPH. THE TWO-WAY STREET IS SEPARATED BY A CONCRETE DIVIDER AND TROLLY TRACKS. A "BRAKE!" ALERT APPEARED ON THE DISPLAY SCREEN FOLLOWED BY BEEPS. SUDDENLY THE BRAKES WERE ENGAGED BRINGING THE VEHICLE TO A COMPLETE STOP CAUSING THE VEHICLE BEHIND TO COME T... Read more
Incident date: Mar 13, 2021
I WAS DRIVING MY VEHICLE STRAIGHT AHEAD ON A TWO-WAY CITY STREET WITH NO OTHER VEHICLES IN FRONT OR ON MY SIDES. I WAS TRAVELING AT A SPEED OF 40 MPH. THE TWO-WAY STREET IS SEPARATED BY A CONCRETE DIVIDER AND TROLLY TRACKS. A "BRAKE!" ALERT APPEARED ON THE DISPLAY SCREEN FOLLOWED BY BEEPS. SUDDENLY THE BRAKES WERE ENGAGED BRINGING THE VEHICLE TO A COMPLETE STOP CAUSING THE VEHICLE BEHIND TO COME T... Read more
Incident date: Feb 22, 2021
WHEN YOU PRESS ON THE BRAKES ALL THE VEHICLES LIGHTS FLASHING FROM BRIGHT TO DEEM THE HEADLIGHTS, INSIDE PANEL LIGHTS FLASHING FROM BRIGHT TO DEEM MAKING IT DIFFICULT TO SEE AT NIGHT IT ACTS LIKE CAR IS LOSING POWER
Incident date: Feb 22, 2021
WHEN YOU PRESS ON THE BRAKES ALL THE VEHICLES LIGHTS FLASHING FROM BRIGHT TO DEEM THE HEADLIGHTS, INSIDE PANEL LIGHTS FLASHING FROM BRIGHT TO DEEM MAKING IT DIFFICULT TO SEE AT NIGHT IT ACTS LIKE CAR IS LOSING POWER
Incident date: Feb 22, 2021
WHEN YOU PRESS ON THE BRAKES ALL THE VEHICLES LIGHTS FLASHING FROM BRIGHT TO DEEM THE HEADLIGHTS, INSIDE PANEL LIGHTS FLASHING FROM BRIGHT TO DEEM MAKING IT DIFFICULT TO SEE AT NIGHT IT ACTS LIKE CAR IS LOSING POWER
Incident date: Mar 1, 2020
TL* THE CONTACT OWNS A 2016 MAZDA CX-5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V063000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED WALSER MAZDA BURNSVILLE SERVICE (14720 BUCK HILL RD, BURNSVILLE, MN 55306; (952) 892-9850) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER ... Read more
Incident date: Dec 27, 2018
TL* THE CONTACT OWNED A 2008 MAZDA CX-9. THE CONTACT STATED WHILE DRIVING AT 45 MPH, THE CONTACT SAW A RACCOON AND VEERED OFF THE ROAD CAUSING THE CONTACT TO HIT A TREE. THE AIR BAGS DEPLOYED WITH EXTREME FORCE CAUSING THE CONTACT TO HAVE A MIGRAINE. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A CHEST CONTUSION AND RECEIVED MEDICAL ATTENTION. THE VEHICLE WAS NOT DRIVABLE AND WAS TOWED TO A JU... Read more
Crash
1 injured
Incident date: Jan 8, 2021
POWER STEERING FLUID LEAKING BETWEEN POWER STEERING RESERVOIR AND POWER STEERING PUMP.
Incident date: Mar 11, 2021
LOST CONTROL BRAKES FAILING AND STEERING AND WHEEL LC ABOUT TO FALL OFF DEALERSHIPS SAYING RECALL WAS COMPLETED BUT IT'S DEFINITELY NOT
Crash
Incident date: Mar 11, 2021
LOST CONTROL BRAKES FAILING AND STEERING AND WHEEL LC ABOUT TO FALL OFF DEALERSHIPS SAYING RECALL WAS COMPLETED BUT IT'S DEFINITELY NOT
Crash
Incident date: Mar 11, 2021
LOST CONTROL BRAKES FAILING AND STEERING AND WHEEL LC ABOUT TO FALL OFF DEALERSHIPS SAYING RECALL WAS COMPLETED BUT IT'S DEFINITELY NOT
Crash
Incident date: Mar 3, 2021
MY CONTROL ARMS BEARINGS AND JOINTS ARE RUSTED AND THE DEALERSHIP SAYS THEY AREN'T COVERED THEY WERE FIXED 5 YEARS AGO AND THEY ARE DEFINITELY SEPARATED AND HAZARDOUS
Incident date: Mar 3, 2021
MY CONTROL ARMS BEARINGS AND JOINTS ARE RUSTED AND THE DEALERSHIP SAYS THEY AREN'T COVERED THEY WERE FIXED 5 YEARS AGO AND THEY ARE DEFINITELY SEPARATED AND HAZARDOUS
Incident date: Mar 3, 2021
MY CONTROL ARMS BEARINGS AND JOINTS ARE RUSTED AND THE DEALERSHIP SAYS THEY AREN'T COVERED THEY WERE FIXED 5 YEARS AGO AND THEY ARE DEFINITELY SEPARATED AND HAZARDOUS
Incident date: Feb 1, 2021
THE DRIVER SEAT IS CAUSING SERVER LOWER BACK PAIN REGARDLESS OF THE POSITION OF THE SEAT. I TRIED ALL WAYS I COULD ADJUST THE SEAT BUT THE CURVATURE IN THE SEAT IS PUSHING AGAINST MY LOWER BACK. I HAVE BEEN EASY ON THE ZOOM ZOOM EFFECT BUT IN ACCELERATION AND BREAKING, IT JUST HURTS MY LOWER BACK.
Incident date: Mar 10, 2021
2010 MAZDA CX-9 AWD TOURING WITH UNDER 120,000 MILES. THE VEHICLE WOULD MAKE A NOISE LIKE DRIVING OVER RUMBLE STRIPS IN THE ROAD, VIBRATING THE UNDERCARRIAGE. IT STARTED HAPPENING WHEN LIGHTLY PRESSING THE ACCELERATOR, TRYING TO MAINTAIN SPEED, NORMALLY AT 1500RPM THEN IT GRADUALLY GOT WORSE AND HAPPENED ALL THE TIME AND THE NOISE GOT LOUDER. SOMETIMES THERE WOULD BE A BURNING SMELL. I SPENT $... Read more
Incident date: Oct 1, 2020
I RECENTLY HAVE BEEN EXPERIENCING VISIBILITY ISSUES WITH MY 2012 MAZDA 3 SEDAN. IT STARTED WHEN THE PLASTIC INTERIOR ABOVE THE STEERING WHEEL BECAME "GOOPY" AS IT HEATS UP FROM THE SUN. IT IS IMPOSSIBLE TO REMOVE AND HAS LEFT BEHIND A SHINY SURFACE THAT REFLECTS ON THE WINDSHIELD IN FRONT OF MY DRIVING PERIPHERAL. I'VE RESEARCHED THIS ISSUE AND HAVE FOUND RECALLS FOR OTHER YEARS OF MAZDA MAKES/MOD... Read more
Incident date: Oct 1, 2020
I RECENTLY HAVE BEEN EXPERIENCING VISIBILITY ISSUES WITH MY 2012 MAZDA 3 SEDAN. IT STARTED WHEN THE PLASTIC INTERIOR ABOVE THE STEERING WHEEL BECAME "GOOPY" AS IT HEATS UP FROM THE SUN. IT IS IMPOSSIBLE TO REMOVE AND HAS LEFT BEHIND A SHINY SURFACE THAT REFLECTS ON THE WINDSHIELD IN FRONT OF MY DRIVING PERIPHERAL. I'VE RESEARCHED THIS ISSUE AND HAVE FOUND RECALLS FOR OTHER YEARS OF MAZDA MAKES/MOD... Read more
Incident date: Mar 3, 2021
THE INFORMANT CONTROLS ARE NOT SAFE TO USE WHILE DRIVING. WAY TO MANY SUB GROUPS TO SCROLL THROUGH JUST TO GET THE RADIO TO WORK. VERY CONFUSING AND DISTRACTING.
Incident date: Feb 26, 2021
HORN FAILED INTERMITTENTLY STARTING AFTER ODOMETER HIT 36000 MILES AND WHEN BROUGHT IN FOR REGULAR MAINTENANCE IT PASSED ALL CHECKS; MAY 2020 WHILE DRIVING WHEN STEERING WHEEL HORN WAS PRESSED THE HORN SORT OF 'WHINED' IN AUGUST, WHILE DRIVING WHEN HORN WAS PRESSED IT WOULD WHINE AND DONE IT SMELLED LIKE SOMETHING BURNING; NOW, IF YOU PRESS HORN IT DOESN'T WORK BUT IT SMELLS LIKE LIKE SOMETHING ... Read more
Incident date: Feb 26, 2021
HORN FAILED INTERMITTENTLY STARTING AFTER ODOMETER HIT 36000 MILES AND WHEN BROUGHT IN FOR REGULAR MAINTENANCE IT PASSED ALL CHECKS; MAY 2020 WHILE DRIVING WHEN STEERING WHEEL HORN WAS PRESSED THE HORN SORT OF 'WHINED' IN AUGUST, WHILE DRIVING WHEN HORN WAS PRESSED IT WOULD WHINE AND DONE IT SMELLED LIKE SOMETHING BURNING; NOW, IF YOU PRESS HORN IT DOESN'T WORK BUT IT SMELLS LIKE LIKE SOMETHING ... Read more
Incident date: Mar 6, 2021
I HAVE BEEN WARNED BY OTHER DRIVERS AT NIGHT THAT MY TAIL LIGHTS WERE OUT. MY CLOCK AND RADIO BOTH ARE MALFUNCTIONING. I JUST TOOK THE CAR FOR THE YEARLY INSPECTION AND THERE IS A MAJOR OIL LEAK FROM A GASKET. THE CAR ONLY HAS 16,000 MILES ON IT!
Incident date: Mar 6, 2021
I HAVE BEEN WARNED BY OTHER DRIVERS AT NIGHT THAT MY TAIL LIGHTS WERE OUT. MY CLOCK AND RADIO BOTH ARE MALFUNCTIONING. I JUST TOOK THE CAR FOR THE YEARLY INSPECTION AND THERE IS A MAJOR OIL LEAK FROM A GASKET. THE CAR ONLY HAS 16,000 MILES ON IT!
Incident date: Mar 6, 2021
I HAVE BEEN WARNED BY OTHER DRIVERS AT NIGHT THAT MY TAIL LIGHTS WERE OUT. MY CLOCK AND RADIO BOTH ARE MALFUNCTIONING. I JUST TOOK THE CAR FOR THE YEARLY INSPECTION AND THERE IS A MAJOR OIL LEAK FROM A GASKET. THE CAR ONLY HAS 16,000 MILES ON IT!
Incident date: Mar 7, 2021
I BELIEVE I STILL HAVE A TAKATA AIR BAG INSTALLED IN MY CAR. WHEN THERE WAS AN ORIGINAL QUESTION, MAZDA ONLY INSPECTED THE AIRBAG. IS IT OK AND SAFE FOR ME TO CONTINUE TO HAVE THE TAKATA AIR BAG OR SHOULD IT BE REPLACED?
Incident date: Mar 1, 2021
MY VEHICLE IS LESS THEN A YEAR OLD AND HAS LESS THAN 10000 MILES ON IT. THE PAINT IS CHIPPING EXTREMELY EASILY. WITHIN THE FIRST MONTH I HAD 3 CHIPS IN THE PAINT ALL THE WAY DOWN TO BARE METAL ON THE DOORS. I BOUGHT A PAINT TOUCH UP PEN FROM MAZDA AND FILLED THEN IN. NOW, A FEW MONTHS LATER I FILLED IN 17, YES 17 MORE ON MY HOOD. I DIDNT EVEN COUNT THE CHIPS IN THE PAINT ON MY BUMPER. THIS IS ABSU... Read more
Incident date: Feb 16, 2021
I WAS DRIVING HOME FROM WORK ON 2-16-2021, ALL OF A SUDDEN WITH OUT WARNING, EVERY WARNING AND INFORMATION LIGHT LIGHT UP LIKE A XMAS TREE, THE POWER STEERING WENT AWAY MAKING IT HARD TO DRIVE, THE ENGINE RAN IN LIMP MODE., I MANAGE TO GET IT PULLED OFF TO A SAFE SPOT , TURN OFF THE CAR, AND THEN TRY TO RESTART . NO GO , DEAD THE DASH LIGHTS LIGHT UP BUT THE STARTER WILL NOT ENGAGE . TOWED TO DEAL... Read more
Incident date: Jun 15, 2019
THE INFOTAINMENT SYSTEM COMPUTER IS ON CONSTANT REBOOT LOOP. AT FIRST IT WOULD ONLY OCCUR WHEN WEATHER WAS VERY COLD OR HOT. THEN IT STARTED HAPPENING AT LEAST 75% OF THE TIME NO MATTER THE WEATHER. I HAD MAZDA DEALERSHIP LOOK AT IT PRIOR TO FULL WARRANTY RUNNING OUT, THEY COULDN'T FIND AN ORIGIN OF ISSUE AND SIMPLY CHECKED FOR SOFTWARE UPDATES. IT STARTED HAPPENING MORE FREQUENTLY AND PAST FULL W... Read more
Incident date: Feb 19, 2021
VEHICLE HAS ONLY 29,370 MILES DRIVEN. THE RIGHT REAR BRAKE LINING HAS UNDUE WEAR AT 3 MM. THE LEFT REAR BRAKE LINING MEASURES 5-6 MM. DURING ROUTINE SERVICING THE MAZDA TECHNICIAN DISCOVERED ABNORMAL BRAKE WEAR. MAZDA DEALERSHIP RECOMMENDS REPLACEMENT OF BOTH REAR CALIPERS. MAZDA CORPORATION IS UNWILLING TO HELP. IT APPEARS MAXDA CX-5 IS HAVING PROBLEMS WITH THEIR EPB AND IS UNWILLING TO ADMIT IT.
Incident date: Jan 1, 2021
REAR PASSENGER SEAT REST BEHIND DRIVER SEAT IS RATTLING AND DOES NOT LOCK TIGHT. THIS HAPPENS WHEN PASSENGER IS SEATED.
Incident date: Feb 26, 2021
WINDSCREEN STRESS CRACK 12 - 15 INCH UPPER END. NO VISIBLE EXTERNAL DAMAGE CAUSE, NO EVIDENCE OF DEBRIS DAMAGE. APPEARS AS MATERIAL DEFECT, MANY SIMILAR REPEATING COMPLAINTS ON THE NET. MAZDA REFUSES TO REPLACE UNDER WARRANTY, REFUSES TO INSPECT.
Incident date: Feb 6, 2021
I RECENTLY PURCHASED THIS VEHICLE USED WITH SALVAGE TITLE ON FEBRUARY 6, 2021. I TOOK IT TO BE INSPECTED AND I NEEDED BOTH BELTS REPLACED, THEY HAD TO TIGHTEN BACK DOWN MY STRUTS IN FRONT, MY POWER STEERING WAS ACTING FUNNY AND MAKING NOISE AND MY INTERMEDIATE SPEED SHAFT SENSOR IS GOING BAD BECAUSE THE CHECK ENGINE LIGHT KEEPS COMING BACK ON FOR THE SAME CODE. THERE WAS DAMAGE TO THE VEHICLE BUT ... Read more