Showing 29,895 complaints for MAZDA
Incident date: Jul 25, 2020
THE REAR WIPER STOPPED WORKING DURING A DRIVE IN HEAVY RAIN CONDITIONS, SIMILARLY LIKE IT HAPPEN TO THE SAME VEHICLE FOR THE FRONT WIPERS 6 MONTHS AFTER I GOT THE VEHICLE. I TRIED TO SCHEDULE AN APPOINTMENT WITH THE DEALER BUT WITH THE PANDEMIC IT WAS NOT POSSIBLE. WHEN I WENT FOR THE ACTUAL APPOINTMENT ON MARCH 2021, THEY TOLD ME THE VEHICLE WAS OUT OF WARRANTY EVEN THOUGH IT IS BARELY 3 YEARS O
... LD, AND JUST FOR A DIAGNOSTIC THEY WILL CHARGE $160 PLUS TAX. THE POTENTIAL REPAIR WOULD BE EXTRA, RANGING FROM A NEW BCM TO A NEW MOTOR, OR BOTH, SCALING UP TO $450 REPAIR BILL. THE ISSUE IS EXTREMELY SIMILAR TO A SAFETY RECALL THAT THE VEHICLE HAD FOR THE FRONT WIPER WERE THEY HAD TO CHANGE THE RELAYS FREE OF CHARGE. I CONSIDER THIS ALSO A SAFETY ISSUE AS IF YOU'RE DRIVING IN THE HIGHWAY AT 55MPH DURING THE HEAVY RAIN AND YOU ARE NOT ABLE TO SEE AND VEHICLE THAT COMES AT HIGH SPEED, SUCH TRUCK THAT LOOSE THE BRAKES IN A ROUNDABOUT EXIT, THAT POSES A SAFETY RISK TO DRIVERS AND OWNERS OF THIS VEHICLE. A RECALL SHOULD BE MADE FOR THIS REAR WIPER ISSUE LIKE FOR THE FRONT ONE.Read more
Incident date: Jul 25, 2020
THE REAR WIPER STOPPED WORKING DURING A DRIVE IN HEAVY RAIN CONDITIONS, SIMILARLY LIKE IT HAPPEN TO THE SAME VEHICLE FOR THE FRONT WIPERS 6 MONTHS AFTER I GOT THE VEHICLE. I TRIED TO SCHEDULE AN APPOINTMENT WITH THE DEALER BUT WITH THE PANDEMIC IT WAS NOT POSSIBLE. WHEN I WENT FOR THE ACTUAL APPOINTMENT ON MARCH 2021, THEY TOLD ME THE VEHICLE WAS OUT OF WARRANTY EVEN THOUGH IT IS BARELY 3 YEARS O
... LD, AND JUST FOR A DIAGNOSTIC THEY WILL CHARGE $160 PLUS TAX. THE POTENTIAL REPAIR WOULD BE EXTRA, RANGING FROM A NEW BCM TO A NEW MOTOR, OR BOTH, SCALING UP TO $450 REPAIR BILL. THE ISSUE IS EXTREMELY SIMILAR TO A SAFETY RECALL THAT THE VEHICLE HAD FOR THE FRONT WIPER WERE THEY HAD TO CHANGE THE RELAYS FREE OF CHARGE. I CONSIDER THIS ALSO A SAFETY ISSUE AS IF YOU'RE DRIVING IN THE HIGHWAY AT 55MPH DURING THE HEAVY RAIN AND YOU ARE NOT ABLE TO SEE AND VEHICLE THAT COMES AT HIGH SPEED, SUCH TRUCK THAT LOOSE THE BRAKES IN A ROUNDABOUT EXIT, THAT POSES A SAFETY RISK TO DRIVERS AND OWNERS OF THIS VEHICLE. A RECALL SHOULD BE MADE FOR THIS REAR WIPER ISSUE LIKE FOR THE FRONT ONE.Read more
Incident date: Jul 25, 2020
THE REAR WIPER STOPPED WORKING DURING A DRIVE IN HEAVY RAIN CONDITIONS, SIMILARLY LIKE IT HAPPEN TO THE SAME VEHICLE FOR THE FRONT WIPERS 6 MONTHS AFTER I GOT THE VEHICLE. I TRIED TO SCHEDULE AN APPOINTMENT WITH THE DEALER BUT WITH THE PANDEMIC IT WAS NOT POSSIBLE. WHEN I WENT FOR THE ACTUAL APPOINTMENT ON MARCH 2021, THEY TOLD ME THE VEHICLE WAS OUT OF WARRANTY EVEN THOUGH IT IS BARELY 3 YEARS O
... LD, AND JUST FOR A DIAGNOSTIC THEY WILL CHARGE $160 PLUS TAX. THE POTENTIAL REPAIR WOULD BE EXTRA, RANGING FROM A NEW BCM TO A NEW MOTOR, OR BOTH, SCALING UP TO $450 REPAIR BILL. THE ISSUE IS EXTREMELY SIMILAR TO A SAFETY RECALL THAT THE VEHICLE HAD FOR THE FRONT WIPER WERE THEY HAD TO CHANGE THE RELAYS FREE OF CHARGE. I CONSIDER THIS ALSO A SAFETY ISSUE AS IF YOU'RE DRIVING IN THE HIGHWAY AT 55MPH DURING THE HEAVY RAIN AND YOU ARE NOT ABLE TO SEE AND VEHICLE THAT COMES AT HIGH SPEED, SUCH TRUCK THAT LOOSE THE BRAKES IN A ROUNDABOUT EXIT, THAT POSES A SAFETY RISK TO DRIVERS AND OWNERS OF THIS VEHICLE. A RECALL SHOULD BE MADE FOR THIS REAR WIPER ISSUE LIKE FOR THE FRONT ONE.Read more
Incident date: Apr 24, 2021
HAPPENED TO ME TWO TIMES IN PAST THREE WEEKS, WHERE I AM COMING TO A STOP, OR HARDLY MOVING, AND CAR SUDDENLY ACCELERATES. HAD MY FOOT ON THE BRAKE AND THE CAR WAS STILL TRYING TO ACCELERATE. YESTERDAY, 4/24/21 IT TOOK ALL MY STRENGTH ON THE BRAKE TO KEEP THE CAR FROM PULLING INTO ONCOMING TRAFFIC. I HAVE BEEN DRIVING FOR 39 YEARS AND HAVE OWNED MANY CARS, AND SOMETHING LIKE THIS NEVER HAPPENED
... TO ME. I WILL BE BRING THE CAR DEALERSHIP TOMORROW, THE CAR HAS ONLY 10K MILES ON IT AS WE DON'T DO A LOT OF DRIVING WITH IT AS WE OWE TWO CARS. I DID NOT HAVE MY FOOT ON THE WRONG PEDAL, THIS IS VERY DANGEROUS AND IF THE DEALER DOES NOT FIND ANYTHING WITH THE CAR, I INTEND TO SELL IT, AS THIS IS PROBABLY ONE OF THE SCARIEST EXPERIENCE I HAD WITH A CAR. IT IS INTERMITTENT, SO I AM NOT SURE WHEN ITS GOING TO OCCUR, BUT TWICE IN THE LAST FEW WEEKS IS NOT COINCIDENCE ( IT ALSO HAPPENED TO MY WIFE A FEW MONTHS AGO, BUT WE THOUGHT IT COULD HAVE BEEN DUE TO SNOWY ROAD CONDITIONS). IN ONE CASE I WAS COMING UP TO A STOP SIGN, AND WAS BRAKING AND CAR WAS ACCELERATING AS I TRIED TO BREAK. I HAD TO PUT CAR IN NEUTRAL AND THE SHUT OFF CAR TO GET TO STOP. YESTERDAY, I WAS PULLING OUT OF A PARKING LOT, AND WAS WAITING FOR AN ON COMING CAR TO PASS ME BEFORE I COULD TURN ONTO ROAD, WHEN CAR WAS TRYING TO ACCELERATE, WHEN I HAD MY FOOT ON BRAKE, AND TOOK EVERYTHING TO KEEP THE CAR FROM ACCELERATING FORWARD INTO ON COMING CAR. ONCE CAR PASSED, I MADE TURN ONTO ROAD, AND ISSUE DID NOT REPEAT ON THE REMAINING MILE TO MY HOUSE. I WENT ONTO A MAZDA FORUM AND I SAW A FEW OTHERS WHO RAISED THE SAME CONCERN/ISSUE.Read more
Incident date: Apr 24, 2021
HAPPENED TO ME TWO TIMES IN PAST THREE WEEKS, WHERE I AM COMING TO A STOP, OR HARDLY MOVING, AND CAR SUDDENLY ACCELERATES. HAD MY FOOT ON THE BRAKE AND THE CAR WAS STILL TRYING TO ACCELERATE. YESTERDAY, 4/24/21 IT TOOK ALL MY STRENGTH ON THE BRAKE TO KEEP THE CAR FROM PULLING INTO ONCOMING TRAFFIC. I HAVE BEEN DRIVING FOR 39 YEARS AND HAVE OWNED MANY CARS, AND SOMETHING LIKE THIS NEVER HAPPENED
... TO ME. I WILL BE BRING THE CAR DEALERSHIP TOMORROW, THE CAR HAS ONLY 10K MILES ON IT AS WE DON'T DO A LOT OF DRIVING WITH IT AS WE OWE TWO CARS. I DID NOT HAVE MY FOOT ON THE WRONG PEDAL, THIS IS VERY DANGEROUS AND IF THE DEALER DOES NOT FIND ANYTHING WITH THE CAR, I INTEND TO SELL IT, AS THIS IS PROBABLY ONE OF THE SCARIEST EXPERIENCE I HAD WITH A CAR. IT IS INTERMITTENT, SO I AM NOT SURE WHEN ITS GOING TO OCCUR, BUT TWICE IN THE LAST FEW WEEKS IS NOT COINCIDENCE ( IT ALSO HAPPENED TO MY WIFE A FEW MONTHS AGO, BUT WE THOUGHT IT COULD HAVE BEEN DUE TO SNOWY ROAD CONDITIONS). IN ONE CASE I WAS COMING UP TO A STOP SIGN, AND WAS BRAKING AND CAR WAS ACCELERATING AS I TRIED TO BREAK. I HAD TO PUT CAR IN NEUTRAL AND THE SHUT OFF CAR TO GET TO STOP. YESTERDAY, I WAS PULLING OUT OF A PARKING LOT, AND WAS WAITING FOR AN ON COMING CAR TO PASS ME BEFORE I COULD TURN ONTO ROAD, WHEN CAR WAS TRYING TO ACCELERATE, WHEN I HAD MY FOOT ON BRAKE, AND TOOK EVERYTHING TO KEEP THE CAR FROM ACCELERATING FORWARD INTO ON COMING CAR. ONCE CAR PASSED, I MADE TURN ONTO ROAD, AND ISSUE DID NOT REPEAT ON THE REMAINING MILE TO MY HOUSE. I WENT ONTO A MAZDA FORUM AND I SAW A FEW OTHERS WHO RAISED THE SAME CONCERN/ISSUE.Read more
Incident date: Apr 24, 2021
HAPPENED TO ME TWO TIMES IN PAST THREE WEEKS, WHERE I AM COMING TO A STOP, OR HARDLY MOVING, AND CAR SUDDENLY ACCELERATES. HAD MY FOOT ON THE BRAKE AND THE CAR WAS STILL TRYING TO ACCELERATE. YESTERDAY, 4/24/21 IT TOOK ALL MY STRENGTH ON THE BRAKE TO KEEP THE CAR FROM PULLING INTO ONCOMING TRAFFIC. I HAVE BEEN DRIVING FOR 39 YEARS AND HAVE OWNED MANY CARS, AND SOMETHING LIKE THIS NEVER HAPPENED
... TO ME. I WILL BE BRING THE CAR DEALERSHIP TOMORROW, THE CAR HAS ONLY 10K MILES ON IT AS WE DON'T DO A LOT OF DRIVING WITH IT AS WE OWE TWO CARS. I DID NOT HAVE MY FOOT ON THE WRONG PEDAL, THIS IS VERY DANGEROUS AND IF THE DEALER DOES NOT FIND ANYTHING WITH THE CAR, I INTEND TO SELL IT, AS THIS IS PROBABLY ONE OF THE SCARIEST EXPERIENCE I HAD WITH A CAR. IT IS INTERMITTENT, SO I AM NOT SURE WHEN ITS GOING TO OCCUR, BUT TWICE IN THE LAST FEW WEEKS IS NOT COINCIDENCE ( IT ALSO HAPPENED TO MY WIFE A FEW MONTHS AGO, BUT WE THOUGHT IT COULD HAVE BEEN DUE TO SNOWY ROAD CONDITIONS). IN ONE CASE I WAS COMING UP TO A STOP SIGN, AND WAS BRAKING AND CAR WAS ACCELERATING AS I TRIED TO BREAK. I HAD TO PUT CAR IN NEUTRAL AND THE SHUT OFF CAR TO GET TO STOP. YESTERDAY, I WAS PULLING OUT OF A PARKING LOT, AND WAS WAITING FOR AN ON COMING CAR TO PASS ME BEFORE I COULD TURN ONTO ROAD, WHEN CAR WAS TRYING TO ACCELERATE, WHEN I HAD MY FOOT ON BRAKE, AND TOOK EVERYTHING TO KEEP THE CAR FROM ACCELERATING FORWARD INTO ON COMING CAR. ONCE CAR PASSED, I MADE TURN ONTO ROAD, AND ISSUE DID NOT REPEAT ON THE REMAINING MILE TO MY HOUSE. I WENT ONTO A MAZDA FORUM AND I SAW A FEW OTHERS WHO RAISED THE SAME CONCERN/ISSUE.Read more
Incident date: Apr 3, 2021
THE IGNITION ON MY 2013 MAZDA CX-5 WOULD NOT TURN OFF AFTER PUTTING THE VEHICLE INTO PARK. THE ENGINE WOULD START WITH THE GEARSHIFT LEVER IN PARK, BUT ONCE I DROVE TO A DESTINATION, PULLED INTO A PARKING LOT, AND PUT THE GEARSHIFT INTO PARK, THE VEHICLE WOULD NOT ENTIRELY TURN OFF. IT WOULD TAKE SEVERAL ATTEMPTS TO MANIPULATE THE GEARSHIFT AROUND TO GET THE CAR TO TURN OFF. THE VEHICLE'S ELECTRIC
... AL SYSTEM WOULD STILL BE ACTIVE, INCLUDING RADIO, DASH LIGHTS, HEADLIGHTS, AND OTHER ELECTRICAL SYSTEMS WOULD ALL REMAIN ON. AFTER CONTACTING A LOCAL MAZDA DEALERSHIP IN TOWN, A "PARK SAFETY SWITCH" IN THE GEARSHIFT LEVER IS BEING AFFECTED, AND IT IS A KNOWN PROBLEM AFFECTING MAZDA CX-5 VEHICLES. HOWEVER, THERE HAVE NOT BEEN ANY RECALLS ISSUED FOR THIS PROBLEM. THANKS TO A QUICK GOOGLE SEARCH SUCH AS "MAZDA CX-5 WILL NOT TURN OFF", I FOUND OUT ABOUT THIS ISSUE. THERE ARE SEVERAL YOUTUBE VIDEOS, POSTS ON REDDIT AND MAZDA FORUMS DISCUSSING THIS ISSUE. HAVING A VEHICLE WITH AN ISSUE WHERE YOU CANNOT TURN THE CAR OFF BECAUSE THE CAR "THINKS" THAT THE VEHICLE IS NOT IN PARK IS UNSAFE AND A SAFETY HAZARD AND CAN CAUSE AN ACCIDENT OR WORSE.Read more
Incident date: Apr 3, 2021
THE IGNITION ON MY 2013 MAZDA CX-5 WOULD NOT TURN OFF AFTER PUTTING THE VEHICLE INTO PARK. THE ENGINE WOULD START WITH THE GEARSHIFT LEVER IN PARK, BUT ONCE I DROVE TO A DESTINATION, PULLED INTO A PARKING LOT, AND PUT THE GEARSHIFT INTO PARK, THE VEHICLE WOULD NOT ENTIRELY TURN OFF. IT WOULD TAKE SEVERAL ATTEMPTS TO MANIPULATE THE GEARSHIFT AROUND TO GET THE CAR TO TURN OFF. THE VEHICLE'S ELECTRIC
... AL SYSTEM WOULD STILL BE ACTIVE, INCLUDING RADIO, DASH LIGHTS, HEADLIGHTS, AND OTHER ELECTRICAL SYSTEMS WOULD ALL REMAIN ON. AFTER CONTACTING A LOCAL MAZDA DEALERSHIP IN TOWN, A "PARK SAFETY SWITCH" IN THE GEARSHIFT LEVER IS BEING AFFECTED, AND IT IS A KNOWN PROBLEM AFFECTING MAZDA CX-5 VEHICLES. HOWEVER, THERE HAVE NOT BEEN ANY RECALLS ISSUED FOR THIS PROBLEM. THANKS TO A QUICK GOOGLE SEARCH SUCH AS "MAZDA CX-5 WILL NOT TURN OFF", I FOUND OUT ABOUT THIS ISSUE. THERE ARE SEVERAL YOUTUBE VIDEOS, POSTS ON REDDIT AND MAZDA FORUMS DISCUSSING THIS ISSUE. HAVING A VEHICLE WITH AN ISSUE WHERE YOU CANNOT TURN THE CAR OFF BECAUSE THE CAR "THINKS" THAT THE VEHICLE IS NOT IN PARK IS UNSAFE AND A SAFETY HAZARD AND CAN CAUSE AN ACCIDENT OR WORSE.Read more
Incident date: Mar 4, 2021
WHILE DRIVING MY VEHICLE ON THE INTERSTATE THE CAR LOST THE ABILITY TO ACCELERATE. ALL OF THE DASHBOARD LIGHTS CAME ON AND I HAD TO COAST TO THE SIDE OF THE INTERSTATE. AFTER RESTARTING THE VEHICLE I WAS ABLE TO DRIVE IT BUT I CANNOT TAKE THE VEHICLE OVER 30 MPH NOW WITHOUT IT SHUTTERING AND HAVING ACCELERATION ISSUES. THIS IS A SERIOUS AND LIFE THREATENING ISSUE THAT NEEDS TO BE FIXED FREE OF CHA
... RGE. I HAVE FOUND OTHER REPORTS OF THIS HAPPENING BUT I SEE NO RECALL INFORMATION. THIS NEEDS TO BE FIXED BEFORE MAZDA HAS LAWSUITS FILED AGAINST THEM. THIS IS A MANUFACTURING ERROR AND NOT A USAGE ERROR. PLEASE LOOK INTO THIS.Read more
Incident date: Mar 4, 2021
WHILE DRIVING MY VEHICLE ON THE INTERSTATE THE CAR LOST THE ABILITY TO ACCELERATE. ALL OF THE DASHBOARD LIGHTS CAME ON AND I HAD TO COAST TO THE SIDE OF THE INTERSTATE. AFTER RESTARTING THE VEHICLE I WAS ABLE TO DRIVE IT BUT I CANNOT TAKE THE VEHICLE OVER 30 MPH NOW WITHOUT IT SHUTTERING AND HAVING ACCELERATION ISSUES. THIS IS A SERIOUS AND LIFE THREATENING ISSUE THAT NEEDS TO BE FIXED FREE OF CHA
... RGE. I HAVE FOUND OTHER REPORTS OF THIS HAPPENING BUT I SEE NO RECALL INFORMATION. THIS NEEDS TO BE FIXED BEFORE MAZDA HAS LAWSUITS FILED AGAINST THEM. THIS IS A MANUFACTURING ERROR AND NOT A USAGE ERROR. PLEASE LOOK INTO THIS.Read more
Incident date: Mar 4, 2021
WHILE DRIVING MY VEHICLE ON THE INTERSTATE THE CAR LOST THE ABILITY TO ACCELERATE. ALL OF THE DASHBOARD LIGHTS CAME ON AND I HAD TO COAST TO THE SIDE OF THE INTERSTATE. AFTER RESTARTING THE VEHICLE I WAS ABLE TO DRIVE IT BUT I CANNOT TAKE THE VEHICLE OVER 30 MPH NOW WITHOUT IT SHUTTERING AND HAVING ACCELERATION ISSUES. THIS IS A SERIOUS AND LIFE THREATENING ISSUE THAT NEEDS TO BE FIXED FREE OF CHA
... RGE. I HAVE FOUND OTHER REPORTS OF THIS HAPPENING BUT I SEE NO RECALL INFORMATION. THIS NEEDS TO BE FIXED BEFORE MAZDA HAS LAWSUITS FILED AGAINST THEM. THIS IS A MANUFACTURING ERROR AND NOT A USAGE ERROR. PLEASE LOOK INTO THIS.Read more
Incident date: Nov 1, 2020
I HAD MY MAZDA 3 FOR A COUPLE OF DAYS AND I'M DRIVING DOWN THE ROAD AND ALL OF A SUDDEN MY CAR JERKED SO BAD I THOUGHT I HAD HIT THE BRAKES OR HOT SOMETHING I COULDN'T SEE. BUT I HADN'T HIT THE BRAKES NOR DID I HIT ANYTHING. I TOOK IT TO MAZDA IN PANAMA CITY AND THEY TOLD ME IT WAS MY TRANSMISSION CONTROL MODULE. IT FORGETS TO SHIFT. IT'S LOCATED UNDER THE BATTERY AND I'M AWARE THAT THIS PART OF C
... AR ENGINE IS SUPPOSED TO BREATH TO WORK RIGHT. I JUST KNOW IT DOESN'T WORK RIGHT AND EVERY TIME I DROVE MY CAR IT'S STEADY JERKING AND SNATCHING MY WHEEL. I CAN'T AFFORD TO PAY FOR SOMETHING LIKE THIS AND I HAVE NO OTHER VEHICLE TO DRIVE. I KNOW THIS IS AN ENGINE PROBLEM SO WHAT CAN BE DONERead more
Incident date: Apr 11, 2021
WATER PUMP FAILED AND IMPACTED MY ENGINE AS WELL. I JUST BROUGHT MY CAR IN AS WELL 10/20/2020 NO MENTION OF THIS ISSUE. BEGINNING IN 2007 AND CONTINUING THROUGH THE 2016 MODEL YEAR, MAZDA HAS INCORPORATED ITS MZI CYCLONE ENGINE (THE 'CYCLONE ENGINE') INTO HUNDREDS OF THOUSANDS OF VEHICLES, WHICH INCLUDE THE CX-9 FOR MODEL YEARS 2007 THROUGH 2016 AND THE MAZDA 6 FOR MODEL YEARS 2009 THROUGH 2013
... . THE CYCLONE ENGINE CONTAINS AN INTERNAL CHAIN-DRIVEN WATER PUMP, WHICH MEANS THE TIMING CHAIN IS CONNECTED TO THE WATER PUMP AND PROVIDES THE POWER THE WATER PUMP NEEDS TO CIRCULATE COOLANT THROUGH THE ENGINE WHEN THE ENGINE IS RUNNING. THE CHAIN-DRIVEN WATER PUMP IS LOCATED INTERNAL TO THE CYCLONE ENGINE, BEHIND NUMEROUS ENGINE COMPONENTS, INCLUDING THE TIMING CHAIN COVER. UNBEKNOWNST TO PURCHASERS AND LESSEES OF THESE VEHICLES, THE CYCLONE ENGINE CONTAINS A DEFECT IN DESIGN, MANUFACTURING, MATERIALS AND/OR WORKMANSHIP THAT CAUSES THE WATER PUMP TO SUDDENLY AND PREMATURELY FAIL WELL-BEFORE THE END OF THE USEFUL LIFE OF THE ENGINE, WHICH LEADS TO CATASTROPHIC ENGINE FAILURE OR A COSTLY REPLACEMENT DUE TO THE WATER PUMP'S INACCESSIBLE PLACEMENT IN THE ENGINE. WHEN THE WATER PUMP PREMATURELY FAILS WITHOUT WARNING, COOLANT IS ABLE TO LEAK FROM THE WATER PUMP INTO THE OIL PAN AND/OR OTHER ENGINE COMPONENTS, ALLOWING IT TO MIX WITH THE ENGINE'S OIL. THE MIXTURE OF ENGINE OIL AND COOLANT CIRCULATES THROUGHOUT THE ENGINE, LEADING TO DESTRUCTION OF THE ENGINE. DESPITE HAVING KNOWLEDGE OF THIS DEFECT, MAZDA CONTINUED SELLING DEFECTIVE VEHICLES, FAILED TO DISCLOSE THE DEFECT TO OWNERS AND LESSEES, HAS NOT ISSUED A RECALL, AND HAS NOT REMEDIED THE ISSUE AND/OR COMPENSATED OWNERS AND LESSEES OF THE DEFECTIVE VEHICLES.Read more
Incident date: Apr 11, 2021
WATER PUMP FAILED AND IMPACTED MY ENGINE AS WELL. I JUST BROUGHT MY CAR IN AS WELL 10/20/2020 NO MENTION OF THIS ISSUE. BEGINNING IN 2007 AND CONTINUING THROUGH THE 2016 MODEL YEAR, MAZDA HAS INCORPORATED ITS MZI CYCLONE ENGINE (THE 'CYCLONE ENGINE') INTO HUNDREDS OF THOUSANDS OF VEHICLES, WHICH INCLUDE THE CX-9 FOR MODEL YEARS 2007 THROUGH 2016 AND THE MAZDA 6 FOR MODEL YEARS 2009 THROUGH 2013
... . THE CYCLONE ENGINE CONTAINS AN INTERNAL CHAIN-DRIVEN WATER PUMP, WHICH MEANS THE TIMING CHAIN IS CONNECTED TO THE WATER PUMP AND PROVIDES THE POWER THE WATER PUMP NEEDS TO CIRCULATE COOLANT THROUGH THE ENGINE WHEN THE ENGINE IS RUNNING. THE CHAIN-DRIVEN WATER PUMP IS LOCATED INTERNAL TO THE CYCLONE ENGINE, BEHIND NUMEROUS ENGINE COMPONENTS, INCLUDING THE TIMING CHAIN COVER. UNBEKNOWNST TO PURCHASERS AND LESSEES OF THESE VEHICLES, THE CYCLONE ENGINE CONTAINS A DEFECT IN DESIGN, MANUFACTURING, MATERIALS AND/OR WORKMANSHIP THAT CAUSES THE WATER PUMP TO SUDDENLY AND PREMATURELY FAIL WELL-BEFORE THE END OF THE USEFUL LIFE OF THE ENGINE, WHICH LEADS TO CATASTROPHIC ENGINE FAILURE OR A COSTLY REPLACEMENT DUE TO THE WATER PUMP'S INACCESSIBLE PLACEMENT IN THE ENGINE. WHEN THE WATER PUMP PREMATURELY FAILS WITHOUT WARNING, COOLANT IS ABLE TO LEAK FROM THE WATER PUMP INTO THE OIL PAN AND/OR OTHER ENGINE COMPONENTS, ALLOWING IT TO MIX WITH THE ENGINE'S OIL. THE MIXTURE OF ENGINE OIL AND COOLANT CIRCULATES THROUGHOUT THE ENGINE, LEADING TO DESTRUCTION OF THE ENGINE. DESPITE HAVING KNOWLEDGE OF THIS DEFECT, MAZDA CONTINUED SELLING DEFECTIVE VEHICLES, FAILED TO DISCLOSE THE DEFECT TO OWNERS AND LESSEES, HAS NOT ISSUED A RECALL, AND HAS NOT REMEDIED THE ISSUE AND/OR COMPENSATED OWNERS AND LESSEES OF THE DEFECTIVE VEHICLES.Read more
Incident date: Jul 14, 2020
THE DOOR LOCK MECHANISM ON MY DRIVERS SIDE REAR DOOR DOES NOT LOCK COMPLETELY. IT HAS TO BE MANUALLY PUSHED IN ABOUT 4-5MM IN ORDER TO ENGAGE THE LOCK. AFTER LOCKING, THE DOOR CAN BE UNLOCKED AFTER PULLING THE OUTSIDE HANDLE 2 TIMES, SETTING THE ALARM OFF. THIS IS EXTREMELY UNSAFE IF TRAVELING THROUGH DANGEROUS AREAS OR IF THE VEHICLE WERE TO BE APPROACHED BY SOMEONE WITH AN ILL INTENT WHILE THE V
... EHICLE IS OCCUPIED.Read more
Incident date: Apr 19, 2021
RIGHT REAR SHOCK TOWER RUSTED OUT AND SHOCK BROKE THROUGH AND INTO THE PASSENGER COMPARTMENT. SEVER RUST ON RIGHT SIDE OF FRONT SUB FRAME AS WELL. I CAME ACROSS THIS PERFORMING GENERAL MAINTENANCE.
Incident date: Apr 19, 2021
INFOTAINMENT SYSTEM CONTINUOUSLY REBOOTING / CMU GOES BAD. CANNOT REBOOT WITH REMOVING NAV CARD, ETC. THIS DISABLES BLUETOOTH, NAVIGATION, AFFECTS THE CAMERA. THERE ARE NUMEROUS REPORTS ONLINE THAT THIS IS AN ISSUE ACROSS THE BOARD.
Incident date: Apr 5, 2021
I HEARD A PINGING SOUND COMING FROM ONE OF THE WHEELS. WHEN I GOT OUT AND LOOKED, I DISCOVERED THE WHEELS ARE BEGINNING TO FLAKE AND DEGRADE. I CONTACTED MAZDA CUSTOMER SERVICE AND WAS TOLD I WOULD HAVE TO COVER THE COST OF REPLACEMENT AS THE VEHICLE IS OUT OF WARRANTY.
Incident date: Apr 2, 2021
WWW.SOUTHBAYMAZDA.COM HAWTHORNE BLVD. X ATRESIA BLVD MANHATTAN BEACH CA 91246-0762 3103235712 FAX
Fire
Incident date: Apr 2, 2021
WWW.SOUTHBAYMAZDA.COM HAWTHORNE BLVD. X ATRESIA BLVD MANHATTAN BEACH CA 91246-0762 3103235712 FAX
Fire
Incident date: Apr 2, 2021
WWW.SOUTHBAYMAZDA.COM HAWTHORNE BLVD. X ATRESIA BLVD MANHATTAN BEACH CA 91246-0762 3103235712 FAX
Fire
Incident date: Apr 16, 2021
WATER LEAK IN TRUNK AREA LEADING TO ABOUT A 2-INCH PUDDLE OF WATER ACCUMULATION INSIDE THE TRUNK AT THE LOCATION OF THE SPARE TIRE AREA. ISSUE WAS NOTICED ON APRIL 16, 2021. THE WATER ACCUMULATED ON TOP AND AT THE BOTTOM OF THE SPARE TIRE. THE PARTS OF THE VEHICLE ARE BEGINNING TO BE NEGATIVELY AFFECTED --MOLD, ETC. THERE WERE ITEMS STORED AROUND THE SPARE TIRE 'E.G. FLAT TIRE REPAIR KIT, EME
... RGENCY BLANKET, ETC. THAT DEVELOPED MOLD DUE TO THE ACCUMULATED WATER AND WERE THROWN AWAY UPON INSPECTION. IN ADDITION TO THE SPARE TIRE AREA ACCUMULATING SEVERAL INCHES OF WATER, THE SPARE THE COVER (I.E.PLASTIC HONEYCOMB TYPE THAT SITS DIRECTLY ON TOP OF THE SPARE TIRE) IS AFFECTED WITH THE EVAPORATION/CONDENSATION OF THE ACCUMULATED WATER. ALL OTHER PARTS OF THE TRUNK AND VEHICLE ARE WERE NOT WET TO THE TOUCH. THE SOURCE OF THE WATER IS UNKNOWN. AND IT WAS NOT A USER ERROR TYPE OF ISSUE 'THE VEHICLE HAS BEEN STORED WITH ALL WINDOWS, DOORS, TRUNK, AND HOOD CLOSED. CONCERN IS THAT THE ACCUMULATION OF WATER WILL LEAD TO THE DEVELOPMENT OF MOLD INSIDE THE VEHICLE AND AN UNHEALTHY ENVIRONMENT FOR THE DRIVER AND PASSENGERS OCCUPYING THE CAR. ADDITIONALLY, IT WILL LEAD TO VEHICLE CORROSION SINCE THE AREA WHERE THE WATER ACCUMULATES IS NOT INTENDED TO BE CONSISTENTLY HOLDING WATER. ATTACHED ARE SEVERAL PHOTOS SHOWING THE AFFECTED AREA. NOTE THAT THE PHOTOS ONLY SHOW THE ACCUMULATED WATER THAT WAS UNDERNEATH THE SPARE TIRE AFTER THE WATER ACCUMULATED ON TOP OF THE SPARE TIRE (INNER SECTION OF THE SPARE TIRE METAL WHEEL WHICH LAYS UP WHEN STORED IN THE VEHICLE'S TRUNK), CLOSE TO 2-INCHES WORTH, WAS REMOVED ALONG WITH THE SPARE TIRE ITSELF. I DID NOT THINK OF TAKING PHOTOS OF THE ISSUE UNTIL AFTER I REMOVED THE SPARE TIRE AND THE ACCUMULATED WATER. PLEASE LOOK INTO THE MATTER AND CONSIDER ISSUING A RECALL THAT WOULD ALLOW MAZDA TO CORRECT THE PROBLEM.THANK YOU.Read more
Incident date: Apr 16, 2021
WATER LEAK IN TRUNK AREA LEADING TO ABOUT A 2-INCH PUDDLE OF WATER ACCUMULATION INSIDE THE TRUNK AT THE LOCATION OF THE SPARE TIRE AREA. ISSUE WAS NOTICED ON APRIL 16, 2021. THE WATER ACCUMULATED ON TOP AND AT THE BOTTOM OF THE SPARE TIRE. THE PARTS OF THE VEHICLE ARE BEGINNING TO BE NEGATIVELY AFFECTED --MOLD, ETC. THERE WERE ITEMS STORED AROUND THE SPARE TIRE 'E.G. FLAT TIRE REPAIR KIT, EME
... RGENCY BLANKET, ETC. THAT DEVELOPED MOLD DUE TO THE ACCUMULATED WATER AND WERE THROWN AWAY UPON INSPECTION. IN ADDITION TO THE SPARE TIRE AREA ACCUMULATING SEVERAL INCHES OF WATER, THE SPARE THE COVER (I.E.PLASTIC HONEYCOMB TYPE THAT SITS DIRECTLY ON TOP OF THE SPARE TIRE) IS AFFECTED WITH THE EVAPORATION/CONDENSATION OF THE ACCUMULATED WATER. ALL OTHER PARTS OF THE TRUNK AND VEHICLE ARE WERE NOT WET TO THE TOUCH. THE SOURCE OF THE WATER IS UNKNOWN. AND IT WAS NOT A USER ERROR TYPE OF ISSUE 'THE VEHICLE HAS BEEN STORED WITH ALL WINDOWS, DOORS, TRUNK, AND HOOD CLOSED. CONCERN IS THAT THE ACCUMULATION OF WATER WILL LEAD TO THE DEVELOPMENT OF MOLD INSIDE THE VEHICLE AND AN UNHEALTHY ENVIRONMENT FOR THE DRIVER AND PASSENGERS OCCUPYING THE CAR. ADDITIONALLY, IT WILL LEAD TO VEHICLE CORROSION SINCE THE AREA WHERE THE WATER ACCUMULATES IS NOT INTENDED TO BE CONSISTENTLY HOLDING WATER. ATTACHED ARE SEVERAL PHOTOS SHOWING THE AFFECTED AREA. NOTE THAT THE PHOTOS ONLY SHOW THE ACCUMULATED WATER THAT WAS UNDERNEATH THE SPARE TIRE AFTER THE WATER ACCUMULATED ON TOP OF THE SPARE TIRE (INNER SECTION OF THE SPARE TIRE METAL WHEEL WHICH LAYS UP WHEN STORED IN THE VEHICLE'S TRUNK), CLOSE TO 2-INCHES WORTH, WAS REMOVED ALONG WITH THE SPARE TIRE ITSELF. I DID NOT THINK OF TAKING PHOTOS OF THE ISSUE UNTIL AFTER I REMOVED THE SPARE TIRE AND THE ACCUMULATED WATER. PLEASE LOOK INTO THE MATTER AND CONSIDER ISSUING A RECALL THAT WOULD ALLOW MAZDA TO CORRECT THE PROBLEM.THANK YOU.Read more
Incident date: Apr 16, 2021
WATER LEAK IN TRUNK AREA LEADING TO ABOUT A 2-INCH PUDDLE OF WATER ACCUMULATION INSIDE THE TRUNK AT THE LOCATION OF THE SPARE TIRE AREA. ISSUE WAS NOTICED ON APRIL 16, 2021. THE WATER ACCUMULATED ON TOP AND AT THE BOTTOM OF THE SPARE TIRE. THE PARTS OF THE VEHICLE ARE BEGINNING TO BE NEGATIVELY AFFECTED --MOLD, ETC. THERE WERE ITEMS STORED AROUND THE SPARE TIRE 'E.G. FLAT TIRE REPAIR KIT, EME
... RGENCY BLANKET, ETC. THAT DEVELOPED MOLD DUE TO THE ACCUMULATED WATER AND WERE THROWN AWAY UPON INSPECTION. IN ADDITION TO THE SPARE TIRE AREA ACCUMULATING SEVERAL INCHES OF WATER, THE SPARE THE COVER (I.E.PLASTIC HONEYCOMB TYPE THAT SITS DIRECTLY ON TOP OF THE SPARE TIRE) IS AFFECTED WITH THE EVAPORATION/CONDENSATION OF THE ACCUMULATED WATER. ALL OTHER PARTS OF THE TRUNK AND VEHICLE ARE WERE NOT WET TO THE TOUCH. THE SOURCE OF THE WATER IS UNKNOWN. AND IT WAS NOT A USER ERROR TYPE OF ISSUE 'THE VEHICLE HAS BEEN STORED WITH ALL WINDOWS, DOORS, TRUNK, AND HOOD CLOSED. CONCERN IS THAT THE ACCUMULATION OF WATER WILL LEAD TO THE DEVELOPMENT OF MOLD INSIDE THE VEHICLE AND AN UNHEALTHY ENVIRONMENT FOR THE DRIVER AND PASSENGERS OCCUPYING THE CAR. ADDITIONALLY, IT WILL LEAD TO VEHICLE CORROSION SINCE THE AREA WHERE THE WATER ACCUMULATES IS NOT INTENDED TO BE CONSISTENTLY HOLDING WATER. ATTACHED ARE SEVERAL PHOTOS SHOWING THE AFFECTED AREA. NOTE THAT THE PHOTOS ONLY SHOW THE ACCUMULATED WATER THAT WAS UNDERNEATH THE SPARE TIRE AFTER THE WATER ACCUMULATED ON TOP OF THE SPARE TIRE (INNER SECTION OF THE SPARE TIRE METAL WHEEL WHICH LAYS UP WHEN STORED IN THE VEHICLE'S TRUNK), CLOSE TO 2-INCHES WORTH, WAS REMOVED ALONG WITH THE SPARE TIRE ITSELF. I DID NOT THINK OF TAKING PHOTOS OF THE ISSUE UNTIL AFTER I REMOVED THE SPARE TIRE AND THE ACCUMULATED WATER. PLEASE LOOK INTO THE MATTER AND CONSIDER ISSUING A RECALL THAT WOULD ALLOW MAZDA TO CORRECT THE PROBLEM.THANK YOU.Read more
Incident date: Dec 30, 2020
THE INSTRUMENT PANEL HAS COME LOOSE, AND THERE IS A OPENING, THE INSIDE OF IT IS CHIPPED AS WELL AND IT IS FOGGY. JUST NORMAL DRIVING TO AND FROM WORK. MAZDA OFFERED A SPECIAL SERVICE WARRANTY, WHICH MY CAR DID NOT QUALIFY BECAUSE THIS GAP HAD NOT OCCURRED YET. CONVENIENTLY, THE EXTENSION EXPIRED BEFORE MY PANEL STARTED COMING APART. I SPOKE WITH MAZDA TODAY AND THEY TOLD ME I WAS TO LATE. WELL I
... WAS INELIGIBLE BECAUSE IT HADN'T COME APART YET. APPARENTLY THEY ARE AWARE OF THIS PROBLEM AS THEY DID OFF A SPECIAL WARRANTY FOR IT. ALL MODELS THAT HAD THESE DEFECTIVE PANELS OR BAD ADHESIVE FROM THE SAME LOT REGARDLESS IF THEY HAD STARTED TO COME APART YET, SHOULD HAVE BEEN REPLACED SO THIS WOULDN'T HAPPEN. I UNDERSTAND NORMAL WEAR AND TEAR. IF THIS IS JUST CHOCKED UP TO NORMAL WEAR AND TEAR THE REST OF THE INTERIOR SHOULD ALSO BE FALLING APART, BECAUSE THE WHOLE CAR HAS BEEN SUBJECTED TO THE SAME ENVIRONMENT AND THAT IS NOT FALLING APART YET. I AM ONE PERSON, WITH ONE VOICE MAYBE OTHER MAZDA OWNERS WHO WERE DENIED ELIGIBILITY TO HAVE THIS INSTRUMENT PANEL REPLACED, WILL ALSO COMPLAIN AND SOMETHING CAN HAPPEN TO FIX THIS MANUFACTURER PROBLEM. AS THIS IS NOT A PART THAT SHOULD HAVE PASSED QUALITY CONTROL. DATE IS APPROXIMATE AS IT OCCURRED GRADUALLY OVER TIME AND DID NOT BECOME NOTICEABLE UNTIL LATE LAST YEAR.Read more
Incident date: Dec 30, 2020
THE INSTRUMENT PANEL HAS COME LOOSE, AND THERE IS A OPENING, THE INSIDE OF IT IS CHIPPED AS WELL AND IT IS FOGGY. JUST NORMAL DRIVING TO AND FROM WORK. MAZDA OFFERED A SPECIAL SERVICE WARRANTY, WHICH MY CAR DID NOT QUALIFY BECAUSE THIS GAP HAD NOT OCCURRED YET. CONVENIENTLY, THE EXTENSION EXPIRED BEFORE MY PANEL STARTED COMING APART. I SPOKE WITH MAZDA TODAY AND THEY TOLD ME I WAS TO LATE. WELL I
... WAS INELIGIBLE BECAUSE IT HADN'T COME APART YET. APPARENTLY THEY ARE AWARE OF THIS PROBLEM AS THEY DID OFF A SPECIAL WARRANTY FOR IT. ALL MODELS THAT HAD THESE DEFECTIVE PANELS OR BAD ADHESIVE FROM THE SAME LOT REGARDLESS IF THEY HAD STARTED TO COME APART YET, SHOULD HAVE BEEN REPLACED SO THIS WOULDN'T HAPPEN. I UNDERSTAND NORMAL WEAR AND TEAR. IF THIS IS JUST CHOCKED UP TO NORMAL WEAR AND TEAR THE REST OF THE INTERIOR SHOULD ALSO BE FALLING APART, BECAUSE THE WHOLE CAR HAS BEEN SUBJECTED TO THE SAME ENVIRONMENT AND THAT IS NOT FALLING APART YET. I AM ONE PERSON, WITH ONE VOICE MAYBE OTHER MAZDA OWNERS WHO WERE DENIED ELIGIBILITY TO HAVE THIS INSTRUMENT PANEL REPLACED, WILL ALSO COMPLAIN AND SOMETHING CAN HAPPEN TO FIX THIS MANUFACTURER PROBLEM. AS THIS IS NOT A PART THAT SHOULD HAVE PASSED QUALITY CONTROL. DATE IS APPROXIMATE AS IT OCCURRED GRADUALLY OVER TIME AND DID NOT BECOME NOTICEABLE UNTIL LATE LAST YEAR.Read more
Incident date: Jan 31, 2021
2021 MAZDA 3. CONSUMER WRITES REGARDING FAILED SBS SYSTEM. *LD THE CONSUMER STATED THE SMART BRAKE SYSTEM SLAMS ON THE BRAKES UNNECESSARILY, WHILE DRIVING. THE CONSUMER WAS ADVISED BY THE DEALER THAT FEATURE COULD NOT BE DISABLED. *JS
Incident date: Apr 12, 2021
WE NO LONGER OWN THIS VEHICLE. IT WAS SOLD AT AUCTION ABOUT 3 YEARS AGO. PLEASE STOP SENDING ME THESE REAL NOTICES. VIN IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Incident date: Apr 10, 2021
DRIVING ON EXPRESSWAY 65MPH WITH JUST UNDER A QUARTER TANK OF GAS AND ENGINE CUT OFF ON ITS OWN. MY SON WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD, BUT WAS VERY DANGEROUS AS IT WAS A VERY BUSY HIGHWAY. I FEEL THAT THE FUEL PUMP IS DEFECTIVE AT HIGHWAY SPEEDS. HAD VEHICLE IMMEDIATELY TOWED TO CLOSEST DEALER. I WAS CHARGED A DIAGNOSTIC FEE. AGAIN, I FEEL IT IS A WEAK DESIGN OF THE FUEL PUMP AND
... DANGEROUS TO DRIVE AT HIGHWAY SPEEDS.Read more
Incident date: Nov 14, 2020
THE FOLLOWING WARNING AND WARNING LIGHTS BEGAN AROUND 34,980 MILES ON MY 2016.5 MAZDA CX-5 GRAND TOURING 2.5L SKYACTIV-G WHILE DRIVING DOWN THE INTERSTATE: MASTER WARNING LIGHT, CHECK ENGINE LIGHT, POWER STEERING, KEYLESS SYSTEM MALFUNCTION, SMART CITY BRAKE SUPPORT MALFUNCTION, FORWARD SCBS DISABLED, CHECK ENGINE LIGHT, TCS/DSC INDICATOR LIGHT, TCS OFF INDICATOR LIGHT, BLIND SPOT MONITORING (BSM)
... OFF INDICATION, BRAKE SYSTEM WARNING LIGHT, ABS WARNING LIGHT, ELECTRIC BRAKE WARNING LIGHT, AIR BAG/FRONT SEAT BELT PRETENSIONER SYSTEM WARNING LIGHT, TIRE PRESSURE MONITORING SYSTEM WARNING LIGHT, LED HEADLIGHT WARNING LIGHT, AND THE SPEEDOMETER DOES NOT WORK. THE VEHICLE TAKES SEVERAL ATTEMPTS TO TURN OFF. USING THE LEFT BLINKER WILL CAUSE THE VEHICLES POWER TO RESTART AND YES, WHILE DRIVING! THIS STARTED NOVEMBER 14, 2020 AND WHEN I NOTIFIED MAZDA, THEY DID NOT SEEM CONCERNED AND A COUPLE DAYS LATER THE LIGHT WERE NO LONGER THERE. THIS OCCURRED AGAIN DECEMBER 15, 2020 AND MARCH 5, 2021 WHEN I DECIDED MAZDA NEEDS TO RUN A DIAGNOSIS BECAUSE CLEARLY SOMETHING IS NOT RIGHT. MY DEALERSHIP INSISTED IT WAS MY BATTERY (BASICALLY THE ONLY WARNING LIGHT NOT ON) AND MY REAR BRAKE PADS. THEN WHEN THIS DID NOT CORRECT THE ISSUE, THEY SAID CORROSION NEEDED TO BE CLEANED WHICH WAS NOT SHOWN IN THE VEHICLE INSPECTION VIDEO. ALSO, MY CAR WAS JUST SERVICED AT MY MAZDA DEALERSHIP JULY 2020 WITH 33,706 MILES. SEPTEMBER 2020 MY VEHICLE WAS PARKED AND I RETURNED TO A LARGE CRACK ON THE DRIVER SIDE. AROUND 25,000 THE TIRED NEEDED TO BE REPLACED, NOW AT 36,666 MILES TIRE THREAD DEPTH IS IN THE YELLOW' MY VEHICLE ALIGNMENT HAS ZERO ISSUES AND MY MAZDA DEALERSHIP IS THE ONLY ONE WHO ROTATES THE TIRES (OR SUPPOSE TO).Read more
Incident date: Nov 14, 2020
THE FOLLOWING WARNING AND WARNING LIGHTS BEGAN AROUND 34,980 MILES ON MY 2016.5 MAZDA CX-5 GRAND TOURING 2.5L SKYACTIV-G WHILE DRIVING DOWN THE INTERSTATE: MASTER WARNING LIGHT, CHECK ENGINE LIGHT, POWER STEERING, KEYLESS SYSTEM MALFUNCTION, SMART CITY BRAKE SUPPORT MALFUNCTION, FORWARD SCBS DISABLED, CHECK ENGINE LIGHT, TCS/DSC INDICATOR LIGHT, TCS OFF INDICATOR LIGHT, BLIND SPOT MONITORING (BSM)
... OFF INDICATION, BRAKE SYSTEM WARNING LIGHT, ABS WARNING LIGHT, ELECTRIC BRAKE WARNING LIGHT, AIR BAG/FRONT SEAT BELT PRETENSIONER SYSTEM WARNING LIGHT, TIRE PRESSURE MONITORING SYSTEM WARNING LIGHT, LED HEADLIGHT WARNING LIGHT, AND THE SPEEDOMETER DOES NOT WORK. THE VEHICLE TAKES SEVERAL ATTEMPTS TO TURN OFF. USING THE LEFT BLINKER WILL CAUSE THE VEHICLES POWER TO RESTART AND YES, WHILE DRIVING! THIS STARTED NOVEMBER 14, 2020 AND WHEN I NOTIFIED MAZDA, THEY DID NOT SEEM CONCERNED AND A COUPLE DAYS LATER THE LIGHT WERE NO LONGER THERE. THIS OCCURRED AGAIN DECEMBER 15, 2020 AND MARCH 5, 2021 WHEN I DECIDED MAZDA NEEDS TO RUN A DIAGNOSIS BECAUSE CLEARLY SOMETHING IS NOT RIGHT. MY DEALERSHIP INSISTED IT WAS MY BATTERY (BASICALLY THE ONLY WARNING LIGHT NOT ON) AND MY REAR BRAKE PADS. THEN WHEN THIS DID NOT CORRECT THE ISSUE, THEY SAID CORROSION NEEDED TO BE CLEANED WHICH WAS NOT SHOWN IN THE VEHICLE INSPECTION VIDEO. ALSO, MY CAR WAS JUST SERVICED AT MY MAZDA DEALERSHIP JULY 2020 WITH 33,706 MILES. SEPTEMBER 2020 MY VEHICLE WAS PARKED AND I RETURNED TO A LARGE CRACK ON THE DRIVER SIDE. AROUND 25,000 THE TIRED NEEDED TO BE REPLACED, NOW AT 36,666 MILES TIRE THREAD DEPTH IS IN THE YELLOW' MY VEHICLE ALIGNMENT HAS ZERO ISSUES AND MY MAZDA DEALERSHIP IS THE ONLY ONE WHO ROTATES THE TIRES (OR SUPPOSE TO).Read more
Incident date: Nov 14, 2020
THE FOLLOWING WARNING AND WARNING LIGHTS BEGAN AROUND 34,980 MILES ON MY 2016.5 MAZDA CX-5 GRAND TOURING 2.5L SKYACTIV-G WHILE DRIVING DOWN THE INTERSTATE: MASTER WARNING LIGHT, CHECK ENGINE LIGHT, POWER STEERING, KEYLESS SYSTEM MALFUNCTION, SMART CITY BRAKE SUPPORT MALFUNCTION, FORWARD SCBS DISABLED, CHECK ENGINE LIGHT, TCS/DSC INDICATOR LIGHT, TCS OFF INDICATOR LIGHT, BLIND SPOT MONITORING (BSM)
... OFF INDICATION, BRAKE SYSTEM WARNING LIGHT, ABS WARNING LIGHT, ELECTRIC BRAKE WARNING LIGHT, AIR BAG/FRONT SEAT BELT PRETENSIONER SYSTEM WARNING LIGHT, TIRE PRESSURE MONITORING SYSTEM WARNING LIGHT, LED HEADLIGHT WARNING LIGHT, AND THE SPEEDOMETER DOES NOT WORK. THE VEHICLE TAKES SEVERAL ATTEMPTS TO TURN OFF. USING THE LEFT BLINKER WILL CAUSE THE VEHICLES POWER TO RESTART AND YES, WHILE DRIVING! THIS STARTED NOVEMBER 14, 2020 AND WHEN I NOTIFIED MAZDA, THEY DID NOT SEEM CONCERNED AND A COUPLE DAYS LATER THE LIGHT WERE NO LONGER THERE. THIS OCCURRED AGAIN DECEMBER 15, 2020 AND MARCH 5, 2021 WHEN I DECIDED MAZDA NEEDS TO RUN A DIAGNOSIS BECAUSE CLEARLY SOMETHING IS NOT RIGHT. MY DEALERSHIP INSISTED IT WAS MY BATTERY (BASICALLY THE ONLY WARNING LIGHT NOT ON) AND MY REAR BRAKE PADS. THEN WHEN THIS DID NOT CORRECT THE ISSUE, THEY SAID CORROSION NEEDED TO BE CLEANED WHICH WAS NOT SHOWN IN THE VEHICLE INSPECTION VIDEO. ALSO, MY CAR WAS JUST SERVICED AT MY MAZDA DEALERSHIP JULY 2020 WITH 33,706 MILES. SEPTEMBER 2020 MY VEHICLE WAS PARKED AND I RETURNED TO A LARGE CRACK ON THE DRIVER SIDE. AROUND 25,000 THE TIRED NEEDED TO BE REPLACED, NOW AT 36,666 MILES TIRE THREAD DEPTH IS IN THE YELLOW' MY VEHICLE ALIGNMENT HAS ZERO ISSUES AND MY MAZDA DEALERSHIP IS THE ONLY ONE WHO ROTATES THE TIRES (OR SUPPOSE TO).Read more
Incident date: Oct 5, 2020
I WAS DRIVING AND MY POWER STEERING WENT OUT. AS I WAS GOING AROUND A TURN GETTING IT HOME IT STARTED WORKING AGAIN. AFTER THAT MY POWER STEERING WOULD COME AND GO WHILE DRIVING UNTIL IT STOPPED WORKING ALL TOGETHER AFTER A FEW MONTHS OF INTERMITTENT MALFUNCTION. I WAS IN MOTION WHILE IT STOPPED WORKING AND RANDOMLY STARTED WORKING AGAIN. SEVERAL TIMES.
Incident date: Jan 1, 2021
THE DASHBOARD IS LIFTING UP POSSIBLY AFFECTING THE DRIVERS SIDE AND PASSENGERS SIDE AIRBAGS DEPLOYMENT. I AM VERY CONCERNED I DONT KNOW WHEN IT HAPPENED
Incident date: Jan 1, 2021
THE DASHBOARD IS LIFTING UP POSSIBLY AFFECTING THE DRIVERS SIDE AND PASSENGERS SIDE AIRBAGS DEPLOYMENT. I AM VERY CONCERNED I DONT KNOW WHEN IT HAPPENED
Incident date: Jan 1, 2021
THE DASHBOARD IS LIFTING UP POSSIBLY AFFECTING THE DRIVERS SIDE AND PASSENGERS SIDE AIRBAGS DEPLOYMENT. I AM VERY CONCERNED I DONT KNOW WHEN IT HAPPENED
Incident date: Apr 1, 2021
SIRT: I PURCHASED MY 2011 MAZDA CX 9 FROM MY CLOSE FRIEND [XXX] ON DEC.05 OF 2014! [XXX] HAD NOT BEEN ISSUED A SPECIAL SERVICES PROGRAM ABOUT THE BRAKE BOOSTER! WELL I NEVER RECEIVED THIS INFO EITHER? IN FACT I HAD TWO RECALL THAT WERE TAKEN CARE OF BY THE LOCAL MAZDA DEALER HERE IN THOUSAND OAKS CALIF. THIS KNOWN BRAKE BOOSTER DETONATION HAS BEEN KNOWN BY MAZDA.IOT IS A VERY DANGEROUS CONDITION A
... ND IS NOT TO SAFE TO DRIVE THE CAR AT ALL- I WILL NOT DRIVE THE CAR AND SEETHE ORIGINAL MATTER SHOULD HAVE BEEN LET IT BE KNOWN TO MYSELF AND FEEL THE MATTER SHOULD BE ADDRESSED ASAP BY MAZDA -THANK YOU [XXX] ADDING BACKING -VERY HARD BRAKE - WHEN DRIVING IT HAD TO REALLY STAND HARD ON THE BRAKE TO STOP CAR B! ALL INDICATIONS POINT TO A BRAKE BOOSTER FAILURE ! TO SUMMARIZE IO WAS NEVER NOTIFIED BY MAZDA ABOUT THE SPECIAL SERVICE PROGRAM FOR THE REPAIR OF THIS EXTREMELY UNSAFE BRAKE PROBLEM! INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).Read more
Incident date: Sep 3, 2020
I EXPERIENCED A SEVERAL BRAKING PROBLEMS IN MY CAR IN THE FALL OF 2020. I TOOK IT TO THE MAZDA DEALERSHIP AND THEY REPLACED THE BRAKING SYSTEM PER MAZDA'S SSP 93 BULLETIN. HOWEVER, MAZDA INFORMED ME THAT MY CAR WAS OUTSIDE OF THE EXTENDED WARRANTY FOR THIS ISSUE AND I HAD TO PAY FOR THE REPAIR MYSELF. I ARGUED THAT IT WAS CLEARLY A SAFETY ISSUE BECAUSE THE BRAKING SYSTEM PERFORMED SO POORLY THA
... T I NEARLY GOT IN MULTIPLE ACCIDENTS. MAZDA STATED THAT IT WAS NOT A SAFETY ISSUE, THEREFORE NO RECALL WAS NECESSARY, AND I WOULDN'T BE COVERED FOR THE REPAIR. I BELIEVE THE NHTSA NEEDS TO MAKE THIS A FULL SAFETY RECALL. THE BRAKING FAILURE IS VERY DANGEROUS TO DRIVERS AND MAZDA NEEDS TO TAKE FULL RESPONSIBILITY FOR THIS ISSUE.Read more
Incident date: Apr 4, 2021
IN COLDER FLORIDA WEATHER, FREEZING ISN'T REQUIRED, UPON START UP AND DRIVING FOR SEVERAL MINUTES BEFORE EVERYTHING IS WARMED UP THE ACCELERATOR PEDAL WILL STICK AND BE VERY HARD TO PUSH DOWN. WHEN IT DOES BREAK FREE IT CAN BE SUDDEN WHICH RESULTS IN EXCESSIVE ACCELERATION FOR A MOMENT. THERE IS NO PEDAL OBSTRUCTION, SUCH AS A FLOOR MAT. THIS HAPPENS WHEN COOLER WEATHER, STATIONARY OR IN MOTION ON
... STREET, HIGHWAY ETC UNTIL IT WARMS UP. NOT LONG AFTER BUYING THIS USED CAR, THE ACCELERATOR PEDAL CABLE BROKE WHILE DRIVING. HAD TO HAVE IT TOWED TO DEALER FOR A NEW CABLE. THEY SAID THEY HAD NEVER SEEN THIS HAPPEN. THIS STICKING PEDAL HAS BEEN GOING ON FOR A LONG TIME. MY DAUGHTER DRIVES THIS CAR SO I WAS UNAWARE OF THE ISSUE UNTIL TODAY WHEN I WENT TO FILL IT UP WITH GAS. I'M A GROWN MAN AND I HAD TO PUSH DOWN VERY HARD TO GET IT TO MOVE.Read more
Incident date: Feb 27, 2021
SOMETIMES THE BLIND SIGNAL WORKS SOMETIMES IT DOESN'T SOMETIMES IT BLINKS ON THE SCREEN AND WHEN SWITCHING LANES, BRAKES KEEPS GOING OUT BALL JOINT KEEPS POPPING HARD SHIFT OR KNOCK IN REVERSE AND WHEN PLACED IN PARK HAD REPAIR DONE SEVERAL TIMES. DVD WIRES KEEPS GOING OUT/SHORTAGE M. SOMETIMES SEAT BELT BLINKER WORK AND SOMETIMES IT DOESN'T
Incident date: Feb 27, 2021
SOMETIMES THE BLIND SIGNAL WORKS SOMETIMES IT DOESN'T SOMETIMES IT BLINKS ON THE SCREEN AND WHEN SWITCHING LANES, BRAKES KEEPS GOING OUT BALL JOINT KEEPS POPPING HARD SHIFT OR KNOCK IN REVERSE AND WHEN PLACED IN PARK HAD REPAIR DONE SEVERAL TIMES. DVD WIRES KEEPS GOING OUT/SHORTAGE M. SOMETIMES SEAT BELT BLINKER WORK AND SOMETIMES IT DOESN'T
Incident date: Feb 27, 2021
SOMETIMES THE BLIND SIGNAL WORKS SOMETIMES IT DOESN'T SOMETIMES IT BLINKS ON THE SCREEN AND WHEN SWITCHING LANES, BRAKES KEEPS GOING OUT BALL JOINT KEEPS POPPING HARD SHIFT OR KNOCK IN REVERSE AND WHEN PLACED IN PARK HAD REPAIR DONE SEVERAL TIMES. DVD WIRES KEEPS GOING OUT/SHORTAGE M. SOMETIMES SEAT BELT BLINKER WORK AND SOMETIMES IT DOESN'T
Incident date: Mar 11, 2021
KNOCK OR HARD SHIFT IN PARK AS WELL AS IN REVERSE KEEPS BURNING OIL HAD EVERYTHING FLUSHED REPLACED ALL FLUIDS VALVE COVER GASKETS SPARK PLUGS ETC
Incident date: Mar 11, 2021
KNOCK OR HARD SHIFT IN PARK AS WELL AS IN REVERSE KEEPS BURNING OIL HAD EVERYTHING FLUSHED REPLACED ALL FLUIDS VALVE COVER GASKETS SPARK PLUGS ETC
Incident date: Mar 11, 2021
KNOCK OR HARD SHIFT IN PARK AS WELL AS IN REVERSE KEEPS BURNING OIL HAD EVERYTHING FLUSHED REPLACED ALL FLUIDS VALVE COVER GASKETS SPARK PLUGS ETC
Incident date: Mar 20, 2021
MY 2020 MAZDA CX-5 SUNROOF GLASS SUDDENLY EXPLODED FOR NO KNOWN REASON AS I WAS DRIVING 45 MPH ON HIGHWAY 97 IN OREGON. THE SUNROOF WAS CLOSED AND IT JUST SUDDENLY BURST. ALL THE GLASS BROKE AND THERE WAS A HOLE WHERE IT BLEW OUT. IT WAS A SUNNY DAY. THE TEMPERATURE WAS ABOUT 55 DEGREES.
Incident date: Mar 28, 2021
I WAS PARKED AT A FAST FOOD RESTAURANT THAT HAD AN OUTDOOR KIOSK FOR PAYMENT. I GOT OUT OF MY CAR TO PAY AND GOT BACK IN. AFTER ABOUT A MINUTE OR TWO MY CAR ACCELERATED FORWARD, GOING OVER A SLOPED CURB AND DOWN A SHORT LOW GRADE HILL, HITTING A POLE. I WAS CONFUSED TO HOW THE CAR WOULD GO FORWARD BECAUSE I WAS IN PARK THE WHOLE TIME.
Crash
Incident date: Mar 28, 2021
I WAS PARKED AT A FAST FOOD RESTAURANT THAT HAD AN OUTDOOR KIOSK FOR PAYMENT. I GOT OUT OF MY CAR TO PAY AND GOT BACK IN. AFTER ABOUT A MINUTE OR TWO MY CAR ACCELERATED FORWARD, GOING OVER A SLOPED CURB AND DOWN A SHORT LOW GRADE HILL, HITTING A POLE. I WAS CONFUSED TO HOW THE CAR WOULD GO FORWARD BECAUSE I WAS IN PARK THE WHOLE TIME.
Crash
Incident date: Mar 27, 2021
THE CAR COLOR IS SOUL RED AND THE PAINT IS FLAKING OFF. I DRIVE THE CAR SHORT DISTANCES UNDER 40MPH AND IT LOOKS LIKE THE PAINT IS CHIPPING MORE AND MORE. IT'S ALMOST LIKE BIG ROCKS ARE HITTING THE PAINT BUT THERE IS NO DEBRIS WHERE I DRIVE.
Incident date: Mar 31, 2021
THE DRIVER SIDE MIRROR VIBRATES AT HIGHWAY SPEEDS MAKING IT EXTREMELY HARD TO SEE WHAT'S IN THE GLASS.