Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 184 complaints for MACK
MACK
PINNACLE (CXU)
(2013) - FUEL/PROPULSION SYSTEM
Aug 26, 2016
Incident date: Aug 1, 2016
MACK/VOLVO MP8/D-13 INJECTORS: MACK TRUCKS EQUIPPED WITH THE MP8 ENGINES HAVE A KNOWN INJECTOR ISSUE THAT CAUSES THE TRUCK TO 1) MIS-FIRE AT ROAD SPEED CREATING A LOSS OF POWER. 2) INJECTOR FAILURE CAUSES EXCESSIVE SOOT CAUSING ON-ROAD FAILURES.3) THE TRUCK MAY NOT BE RESTARTED OR ABLE TO BE MOVED DUE TO EXCESSIVE CRANKING DUE TO INJECTOR FAILURE. 4) TRUCKS NEED TO BE TOWED TO A REPAIR FACILITY WH... Read more
Incident date: Aug 1, 2016
TL* THE CONTACT OWNS A 2013 MACK GU713. THE CONTACT RECEIVED NOTIFICATION OF A MANUFACTURER RECALL PERTAINING TO THE STRUCTURE OF THE VEHICLE. THE DEALER WAS UNABLE TO SCHEDULE A REPAIR WITHIN A REASONABLE TIME FRAME. THE CONTACT ALSO MADE SEVERAL ATTEMPTS TO REACH THE MANUFACTURER TO DETERMINE WHEN THE REMEDY AND PARTS WOULD BECOME AVAILABLE. THE NHTSA CAMPAIGN NUMBER WAS NOT PROVIDED. THE CONTAC... Read more
MACK
PINNACLE (CXU)
(2013) - ELECTRICAL SYSTEM
Mar 2, 2016
Incident date: Jan 8, 2016
WE HAD AN ISSUE WITH THIS TRUCK AND THE M-DRIVE TRANSMISSION WHEN THE DRIVE WAS COMING OF A HIGHWAY ON AN EXIT RAMP HE WAS SLOWING DOWN AND THE VEHICLES CLUTCH STAYED ENGAGED AND THE DRIVER ROLLED INTO THE INTERSECTION ALMOST HITTING A CAR. THE VEHICLES CLUTCH IS AUTOMATICALLY DISENGAGES WHEN YOU PUSH ON THE BRAKE WHILE THE CLUTCH DIDN'T DISENGAGE BECAUSE WHEN OF THE BRAKE LIGHT WIRES HAD DEVELOPE... Read more
MACK
PINNACLE (CXU)
(2013) - POWER TRAIN
Mar 2, 2016
Incident date: Jan 8, 2016
WE HAD AN ISSUE WITH THIS TRUCK AND THE M-DRIVE TRANSMISSION WHEN THE DRIVE WAS COMING OF A HIGHWAY ON AN EXIT RAMP HE WAS SLOWING DOWN AND THE VEHICLES CLUTCH STAYED ENGAGED AND THE DRIVER ROLLED INTO THE INTERSECTION ALMOST HITTING A CAR. THE VEHICLES CLUTCH IS AUTOMATICALLY DISENGAGES WHEN YOU PUSH ON THE BRAKE WHILE THE CLUTCH DIDN'T DISENGAGE BECAUSE WHEN OF THE BRAKE LIGHT WIRES HAD DEVELOPE... Read more
MACK
PINNACLE (CXU)
(2013) - VEHICLE SPEED CONTROL
Mar 2, 2016
Incident date: Jan 8, 2016
WE HAD AN ISSUE WITH THIS TRUCK AND THE M-DRIVE TRANSMISSION WHEN THE DRIVE WAS COMING OF A HIGHWAY ON AN EXIT RAMP HE WAS SLOWING DOWN AND THE VEHICLES CLUTCH STAYED ENGAGED AND THE DRIVER ROLLED INTO THE INTERSECTION ALMOST HITTING A CAR. THE VEHICLES CLUTCH IS AUTOMATICALLY DISENGAGES WHEN YOU PUSH ON THE BRAKE WHILE THE CLUTCH DIDN'T DISENGAGE BECAUSE WHEN OF THE BRAKE LIGHT WIRES HAD DEVELOPE... Read more
Incident date: Mar 3, 2014
TL* THE CONTACT OWNS A 2010 MACK TRUCK GU712. THE DRIVER WAS TRAVELING 30 MPH AND ATTEMPTED TO DECELERATE WHEN THE VEHICLE SUDDENLY ACCELERATED. THE DRIVER WAS ABLE TO APPLY THE BRAKES AND MAINTAIN CONTROL OF THE VEHICLE. THE ENGINE RPMS INCREASED 12000-17000, AND CONTINUED TO INCREASE WHEN THE ENGINE WAS SHUT OFF. THE CERTIFIED MECHANIC INSPECTED THE TRUCK AND REPLACED THE THROTTLE. THE VEHICLE W... Read more
Incident date: Mar 3, 2014
TL* THE CONTACT OWNS A 2010 MACK TRUCK GU712. THE DRIVER WAS TRAVELING 30 MPH AND ATTEMPTED TO DECELERATE WHEN THE VEHICLE SUDDENLY ACCELERATED. THE DRIVER WAS ABLE TO APPLY THE BRAKES AND MAINTAIN CONTROL OF THE VEHICLE. THE ENGINE RPMS INCREASED 12000-17000, AND CONTINUED TO INCREASE WHEN THE ENGINE WAS SHUT OFF. THE CERTIFIED MECHANIC INSPECTED THE TRUCK AND REPLACED THE THROTTLE. THE VEHICLE W... Read more
Incident date: Oct 4, 2011
I AM A MAINTENANCE MECHANIC FOR A LARGE TRUCKING FIRM. ON 4 OCT 2011, I CHECKED THE TORQUE ON THE 5TH WHEEL BOLTS OF UNIT 11054 BECAUSE I COULD SEE THAT THE 5TH WHEEL WAS SLIDING ON THE FRAME. THE BOLTS WERE DEFECTIVE - YIELDING PRIOR TO REACHING THE RECOMMENDED TORQUE OF 236 FT.LB. I ADJUSTED THE TORQUE WRENCH TO 200 FT.LB., ITS LOWEST SETTING, AND COULD NOT GET ANY OF THE BOLTS TO HOLD. I REPLAC... Read more
Incident date: Oct 4, 2011
I AM A MAINTENANCE MECHANIC FOR A LARGE TRUCKING FIRM. ON 4 OCT 2011, I CHECKED THE TORQUE ON THE 5TH WHEEL BOLTS OF UNIT 11054 BECAUSE I COULD SEE THAT THE 5TH WHEEL WAS SLIDING ON THE FRAME. THE BOLTS WERE DEFECTIVE - YIELDING PRIOR TO REACHING THE RECOMMENDED TORQUE OF 236 FT.LB. I ADJUSTED THE TORQUE WRENCH TO 200 FT.LB., ITS LOWEST SETTING, AND COULD NOT GET ANY OF THE BOLTS TO HOLD. I REPLAC... Read more
Incident date: Jul 19, 2011
ON TUESDAY, JULY 19 OF 2011, I OBSERVED THAT THE 5TH WHEEL BOLTS ON ABF UNIT NUMBER 19223 WERE LOOSE ENOUGH TO BE TURNED BY HAND. THE BOLTS ARE NOT BEING INTERFERED WITH BY THE HUCK RIVETS BELOW THEM. THE NUTS ARE PREVAILING TORQUE LOCK NUTS AND ARE NOT LOOSE ON THE BOLTS. THE BOLTS HAVE STRETCHED UNDER LOAD. I WAS GOING TO SHOW THE UNIT TO THE DIRECTOR OF MAINTENANCE, WHO HAPPENED TO BE IN OUR SH... Read more
Incident date: Mar 20, 2011
THE 5TH WHEEL MOUNT BOLTS ON MY COMPANY'S 2010 AND 2009 MACK TRUCKS ARE STRETCHING AND BECOMING LOOSE. I SAW UNIT 10101 ON SUNDAY, 20 MARCH 2011 ON OUR YARD READY TO HOOK UP. I HAD FINISHED MY SHIFT AND WAS WALKING PAST THE UNIT WHEN I REACHED OUT AND TURNED THE BOLT BY HAND. *TR
Incident date: Feb 9, 2011
2008 MACK SEMI, UNIT 1 AND UNIT 2 WERE EASTBOUND ON THE OHIO TURNPIKE. UNIT 2 STATED ICE FROM UNIT 1 TRAILER FLEW OFF HIS VEHICLE STRIKING UNIT 2 WINDSHIELD. UNITS MOVED FURTHER UP THE ROAD FROM AREA OF IMPACT. NO ICE WAS FOUND ON THE ROADWAY. OFFICER STATED, HE CHECKED UNIT 1 FOR ANY SNOW/ICE ON THE TRAILER AND SAW NONE FROM THE INSPECTION FROM GROUND LEVEL. *BF (OHIO TRAFFIC CRASH REPORT... Read more
Incident date: Mar 15, 2011
I AM A MECHANIC FOR A LARGE TRUCKING FIRM. I HAVE BEEN COMPLAINING ABOUT THE 5TH WHEEL BOLTS ON OUR 2008, 2009, AND 2010 MACK TRUCKS FOR TWO YEARS NOW. THE COMPANY HAS YET TO IMPLEMENT A PROGRAM TO CORRECT THIS MATTER, INSTEAD CHOOSING TO THREATEN ME WITH DISCIPLINARY ACTION FOR POINTING OUT LOOSE BOLTS ON OUR ROAD TRACTORS. TODAY (03/15/2011) I PASSED A 2010 TRACTOR ON THE READY LINE. IT WAS UNIT... Read more
Incident date: Dec 20, 2010
2007 MACK TRUCK CHN 613, 427 ASET AC ENGINE FAILURE DUE TO OIL PUMP DRIVE GEAR SPINNING LOOSE ON AUXILIARY SHAFT. WHEN THE VEHICLE BEGAN TRAVELING DOWN HILL, THE OIL PUMP DRIVE GEAR FAILED CAUSING AN IMMEDIATE LOSS OF OIL PRESSURE. THE ENGINE BECAME A CRITICAL INSTRUMENT IN CONTROLLING THE VEHICLE'S DOWN HILL SPEED PARTICULARLY THE ENGINE BRAKE FEATURE AKA THE "JAKE BRAKE". THE ENGINE BRAKE USE... Read more
Incident date: Oct 4, 2010
1999 MACK CONVENTIONAL WAS WESTBOUND WHEN THE LEFT FRONT DRIVER WHEEL BECAME DISCONNECTED AND TRAVELED ACROSS THE MEDIAN BARRIER WALL AND STRUCK UNIT 2. BF (OHIO TRAFFIC CRASH REPORT # 10-0674-90*JB UPDATED 04/22/11 *BF
Incident date: Sep 23, 2010
1999 MACK E7-460. THE FRONT STEER TIRE BLEW OUT, WHICH CAUSED DAMAGE TO THE VEHICLE. BF (OHO TRAFFIC CRASH REPORT # 10-0635-90)*JB UPDATED 12/15/10. *LJ UPDATED 12/27/10
Incident date: Sep 27, 2010
SOME OF THE 2008, MANY OF THE 2009, AND ALMOST ALL OF THE 2010 MODEL MACK TRUCKS USED BY ABF FREIGHT SYSTEM WERE BUILT AND DELIVERED WITH WEAK BOLTS HOLDING THE 5TH WHEEL COUPLER TO THE FRAME. ON 27 SEPT 2010, UNIT 19212 WAS IN THE SHOP FOR ROUTINE REPAIRS. A MECHANIC NOTICED THAT ALL OF THE BOLTS ON THE RIGHT SIDE WERE LOOSE ENOUGH TO RATTLE IN THEIR HOLES AND THAT THE COUPLER WAS SLIDING AROU... Read more
Incident date: Sep 27, 2010
SOME OF THE 2008, MANY OF THE 2009, AND ALMOST ALL OF THE 2010 MODEL MACK TRUCKS USED BY ABF FREIGHT SYSTEM WERE BUILT AND DELIVERED WITH WEAK BOLTS HOLDING THE 5TH WHEEL COUPLER TO THE FRAME. ON 27 SEPT 2010, UNIT 19212 WAS IN THE SHOP FOR ROUTINE REPAIRS. A MECHANIC NOTICED THAT ALL OF THE BOLTS ON THE RIGHT SIDE WERE LOOSE ENOUGH TO RATTLE IN THEIR HOLES AND THAT THE COUPLER WAS SLIDING AROU... Read more
Incident date: Sep 22, 2010
MACK HAS BEEN SELLING OVER THE ROAD TRUCKS WITH SUBSTANDARD BOLTS HOLDING THE 5TH WHEEL TO THE FRAME. AS A MECHANIC WITH ABF, I AM SEEING TRUCKS EVERY DAY WITH 5TH WHEELS THAT ARE LOOSE. ON 22 SEPTEMBER 2010, I WORKED ON UNIT #10222 AT THE LITTLE ROCK SHOP. THIS TRUCK HAD ONLY 4376 MILES ON IT AND I COULD TURN THE 5TH WHEEL BOLTS WITH ONE HAND USING A 10 INCH COMBINATION WRENCH. I TRIED TO TORQUE ... Read more
Incident date: Sep 22, 2010
MACK HAS BEEN SELLING OVER THE ROAD TRUCKS WITH SUBSTANDARD BOLTS HOLDING THE 5TH WHEEL TO THE FRAME. AS A MECHANIC WITH ABF, I AM SEEING TRUCKS EVERY DAY WITH 5TH WHEELS THAT ARE LOOSE. ON 22 SEPTEMBER 2010, I WORKED ON UNIT #10222 AT THE LITTLE ROCK SHOP. THIS TRUCK HAD ONLY 4376 MILES ON IT AND I COULD TURN THE 5TH WHEEL BOLTS WITH ONE HAND USING A 10 INCH COMBINATION WRENCH. I TRIED TO TORQUE ... Read more
Incident date: Sep 23, 2010
MY COWORKER WAS CHANGING THE OIL ON A 2009 MACK AND I HAPPENED TO NOTICE THAT THE 5TH WHEEL PLATE WAS SHIFTING AROUND ON THE FRAME. I APPLIED A BOX END WRENCH TO THE MOUNT BOLTS AND DISCOVERED THAT ALL TEN OF THE FASTENERS HOLDING THE 5TH WHEEL TO THE FRAME COULD BE TURNED EASILY USING ONE HAND. THAT IS NOT MY IDEA OF BEING SECURELY ATTACHED! NO ACTION WAS TAKEN ON THIS TRUCK BECAUSE IT WAS TIME T... Read more
Incident date: Sep 23, 2010
MY COWORKER WAS CHANGING THE OIL ON A 2009 MACK AND I HAPPENED TO NOTICE THAT THE 5TH WHEEL PLATE WAS SHIFTING AROUND ON THE FRAME. I APPLIED A BOX END WRENCH TO THE MOUNT BOLTS AND DISCOVERED THAT ALL TEN OF THE FASTENERS HOLDING THE 5TH WHEEL TO THE FRAME COULD BE TURNED EASILY USING ONE HAND. THAT IS NOT MY IDEA OF BEING SECURELY ATTACHED! NO ACTION WAS TAKEN ON THIS TRUCK BECAUSE IT WAS TIME T... Read more
Incident date: Sep 22, 2010
AS A MECHANIC CONTRACTED TO MAINTAIN ABF ROAD TRACTORS, I WORKED ON UNIT 10064 ON 9/22/2010. I DISCOVERED THAT THE 5TH WHEEL MOUNT BOLTS WERE ALL LOOSE. THIS TRUCK HAD ONLY 51,285 MILES OF SERVICE PULLING PUP TRAILERS! I REMOVED THE BOLTS TO MAKE SURE THERE WAS NO THREAD DAMAGE, LIGHTLY OILED THEM, AND ATTEMPTED TO TORQUE THEM TO MACK SPECS OF 235 FT.LBS. TORQUE. NONE OF THE BOLTS WOULD TIGHTEN PR... Read more
Incident date: Sep 22, 2010
AS A MECHANIC CONTRACTED TO MAINTAIN ABF ROAD TRACTORS, I WORKED ON UNIT 10064 ON 9/22/2010. I DISCOVERED THAT THE 5TH WHEEL MOUNT BOLTS WERE ALL LOOSE. THIS TRUCK HAD ONLY 51,285 MILES OF SERVICE PULLING PUP TRAILERS! I REMOVED THE BOLTS TO MAKE SURE THERE WAS NO THREAD DAMAGE, LIGHTLY OILED THEM, AND ATTEMPTED TO TORQUE THEM TO MACK SPECS OF 235 FT.LBS. TORQUE. NONE OF THE BOLTS WOULD TIGHTEN PR... Read more
Incident date: Sep 21, 2010
I AM A MECHANIC FOR ABF FREIGHT SYSTEM. I HAVE OBSERVED THAT MANY OF THE MACK TRUCKS WE USE IN OUR ROAD FLEET HAVE PREMATURE FAILURE OF THE FASTENERS HOLDING THE 5TH WHEEL COUPLER TO THE TRUCK FRAME. I WORKED ON UNIT 10016 ON 9/21/2010 AND CHECKED THE 5TH WHEEL BOLT TIGHTNESS AS A FOLLOW UP TO COMPLAINT #10356665. THE BOLTS WERE LOOSE AFTER ONLY 63,450 MILES OF SERVICE. I TRIED TO TIGHTEN THEM AS ... Read more
Incident date: Sep 21, 2010
I AM A MECHANIC FOR ABF FREIGHT SYSTEM. I HAVE OBSERVED THAT MANY OF THE MACK TRUCKS WE USE IN OUR ROAD FLEET HAVE PREMATURE FAILURE OF THE FASTENERS HOLDING THE 5TH WHEEL COUPLER TO THE TRUCK FRAME. I WORKED ON UNIT 10016 ON 9/21/2010 AND CHECKED THE 5TH WHEEL BOLT TIGHTNESS AS A FOLLOW UP TO COMPLAINT #10356665. THE BOLTS WERE LOOSE AFTER ONLY 63,450 MILES OF SERVICE. I TRIED TO TIGHTEN THEM AS ... Read more
Incident date: Jan 10, 2010
I AM A MECHANIC FOR ABF. FOR THE LAST THREE YEARS, MACK HAS SOLD TO ABF ROAD TRACTORS WITH DEFECTIVE 5TH WHEEL MOUNTING BOLTS. THE BOLTS STRETCH AND BECOME LOOSE WITH USE (USUALLY WITHIN THE FIRST 30,000 MILES). FOR UNKNOWN REASONS ABF HAS NEVER HELD MACK ACCOUNTABLE FOR THIS PROBLEM, PREFERRING TO TIGHTEN THE BOLTS WHEN A DRIVER COMPLAINS AND REPLACING BOLTS WHEN THEY PULL IN TWO. I HAVE REPEA... Read more
Incident date: Jan 10, 2010
I AM A MECHANIC FOR ABF. FOR THE LAST THREE YEARS, MACK HAS SOLD TO ABF ROAD TRACTORS WITH DEFECTIVE 5TH WHEEL MOUNTING BOLTS. THE BOLTS STRETCH AND BECOME LOOSE WITH USE (USUALLY WITHIN THE FIRST 30,000 MILES). FOR UNKNOWN REASONS ABF HAS NEVER HELD MACK ACCOUNTABLE FOR THIS PROBLEM, PREFERRING TO TIGHTEN THE BOLTS WHEN A DRIVER COMPLAINS AND REPLACING BOLTS WHEN THEY PULL IN TWO. I HAVE REPEA... Read more
Incident date: May 20, 2008
TL* THE CONTACT OWNS A 2003 MACK CV. THE CONTACT STATED THAT THE SIDE FRAME RAILS WERE BREAKING. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR FURTHER INSPECTION. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE UNKNOWN.
Incident date: Jul 25, 2009
1988 MACK SUPERLINER, RIGHT FRONT TIRE BLEW OUT. *BF THE CONSUMER LOST CONTROL OF THE SEMI, DROVE OFF THE SIDE OF THE ROAD AND STRUCK A GUARDRAIL. OHIO TRAFFIC CRASH REPORT # 10-0563-89
Crash
Incident date: May 15, 2005
ON MAY 15TH, 2005, I WAS INVOLVED IN AN OJI DUE AIR BRAKE MALFUNCTION. I WAS PUMPING SALT WATER ON TO A OLD MACK PUMP TRUCK; THE AIR LIE USED TO FLUSH THE LINE IS THE SAME LINE USED TO HOLD THE BRAKES WHEN THE BRAKES FAILED TO HOLD ROLLING BACK AN PINNING BETWEEN A 12INCH STEEL PIPE AND THE REAR EXTENSION BUMPER ON A 40TON TRUCK WITH A STEEL COIL HOSE ON MY TAIL BONE. THE GOVERNOR FAILED RANDOMLY... Read more
1 injured
Incident date: May 15, 2005
ON MAY 15TH, 2005, I WAS INVOLVED IN AN OJI DUE AIR BRAKE MALFUNCTION. I WAS PUMPING SALT WATER ON TO A OLD MACK PUMP TRUCK; THE AIR LIE USED TO FLUSH THE LINE IS THE SAME LINE USED TO HOLD THE BRAKES WHEN THE BRAKES FAILED TO HOLD ROLLING BACK AN PINNING BETWEEN A 12INCH STEEL PIPE AND THE REAR EXTENSION BUMPER ON A 40TON TRUCK WITH A STEEL COIL HOSE ON MY TAIL BONE. THE GOVERNOR FAILED RANDOMLY... Read more
1 injured
Incident date: May 15, 2005
ON MAY 15TH, 2005, I WAS INVOLVED IN AN OJI DUE AIR BRAKE MALFUNCTION. I WAS PUMPING SALT WATER ON TO A OLD MACK PUMP TRUCK; THE AIR LIE USED TO FLUSH THE LINE IS THE SAME LINE USED TO HOLD THE BRAKES WHEN THE BRAKES FAILED TO HOLD ROLLING BACK AN PINNING BETWEEN A 12INCH STEEL PIPE AND THE REAR EXTENSION BUMPER ON A 40TON TRUCK WITH A STEEL COIL HOSE ON MY TAIL BONE. THE GOVERNOR FAILED RANDOMLY... Read more
1 injured
Incident date: May 15, 2005
ON MAY 15TH, 2005, I WAS INVOLVED IN AN OJI DUE AIR BRAKE MALFUNCTION. I WAS PUMPING SALT WATER ON TO A OLD MACK PUMP TRUCK; THE AIR LIE USED TO FLUSH THE LINE IS THE SAME LINE USED TO HOLD THE BRAKES WHEN THE BRAKES FAILED TO HOLD ROLLING BACK AN PINNING BETWEEN A 12INCH STEEL PIPE AND THE REAR EXTENSION BUMPER ON A 40TON TRUCK WITH A STEEL COIL HOSE ON MY TAIL BONE. THE GOVERNOR FAILED RANDOMLY... Read more
1 injured
Incident date: Oct 1, 2008
TL*THE CONTACT CALLED IN REFERENCE TO A 1998 MACK INTERNATIONAL (NA). WHILE WORKING AT R&R SANITATION, THE CONTACT NOTICED THAT SOME OF THE COMPANY GARBAGE VEHICLES WERE UNSAFE TO DRIVE BECAUSE THE TIRES HAVE NOT BEEN CHANGED. IN ADDITION, THERE ARE OIL LEAKS, CRACKED WINDSHIELDS, AND THE BRAKES AND DRUMS ARE NEVER CHANGED. THE CONTACT STATED THAT A MEMO WAS PASSED AROUND TO ALL DRIVERS TO TAKE... Read more
Incident date: Oct 1, 2008
TL*THE CONTACT CALLED IN REFERENCE TO A 1998 MACK INTERNATIONAL (NA). WHILE WORKING AT R&R SANITATION, THE CONTACT NOTICED THAT SOME OF THE COMPANY GARBAGE VEHICLES WERE UNSAFE TO DRIVE BECAUSE THE TIRES HAVE NOT BEEN CHANGED. IN ADDITION, THERE ARE OIL LEAKS, CRACKED WINDSHIELDS, AND THE BRAKES AND DRUMS ARE NEVER CHANGED. THE CONTACT STATED THAT A MEMO WAS PASSED AROUND TO ALL DRIVERS TO TAKE... Read more
Incident date: Oct 1, 2008
TL*THE CONTACT CALLED IN REFERENCE TO A 1998 MACK INTERNATIONAL (NA). WHILE WORKING AT R&R SANITATION, THE CONTACT NOTICED THAT SOME OF THE COMPANY GARBAGE VEHICLES WERE UNSAFE TO DRIVE BECAUSE THE TIRES HAVE NOT BEEN CHANGED. IN ADDITION, THERE ARE OIL LEAKS, CRACKED WINDSHIELDS, AND THE BRAKES AND DRUMS ARE NEVER CHANGED. THE CONTACT STATED THAT A MEMO WAS PASSED AROUND TO ALL DRIVERS TO TAKE... Read more
Incident date: Jun 12, 2008
2002 MACK TRUCK CH SERIES AXLE BROKE FORCING THE TRUCK TO STRIKE THE MEDIAN WALL. *NJ (OHIO TRAFFIC CRASH REPORT # 101-0517-91) *JB LETTER UPDATED 03/17/10*BF
Crash
Incident date: Mar 7, 2005
A REPORT, "PROBLEMS INVOLVING KENTUCKY COAL TRUCKS" WAS SUBMITTED AS A PETITION TO THE U. S. DEPARTMENT OF TRANSPORTATION TO THE ATTENTION OF THE SECRETARY MARY E. PETERS. THIS PETITION DESCRIBED FATAL ACCIDENT OCCURRENCES IN KENTUCKY DURING THE TIME PERIOD 2001 THROUGH 2005 INVOLVING DUMP TRUCKS, ILLEGALLY LICENSED, THAT WERE OVERWIDTH AND DID NOT COMPLY WITH FEDERAL MOTOR CARRIER SAFETY REGULAT... Read more
Crash
1 deaths
Incident date: Mar 7, 2005
A REPORT, "PROBLEMS INVOLVING KENTUCKY COAL TRUCKS" WAS SUBMITTED AS A PETITION TO THE U. S. DEPARTMENT OF TRANSPORTATION TO THE ATTENTION OF THE SECRETARY MARY E. PETERS. THIS PETITION DESCRIBED FATAL ACCIDENT OCCURRENCES IN KENTUCKY DURING THE TIME PERIOD 2001 THROUGH 2005 INVOLVING DUMP TRUCKS, ILLEGALLY LICENSED, THAT WERE OVERWIDTH AND DID NOT COMPLY WITH FEDERAL MOTOR CARRIER SAFETY REGULAT... Read more
Crash
1 deaths
Incident date: Mar 7, 2005
A REPORT, "PROBLEMS INVOLVING KENTUCKY COAL TRUCKS" WAS SUBMITTED AS A PETITION TO THE U. S. DEPARTMENT OF TRANSPORTATION TO THE ATTENTION OF THE SECRETARY MARY E. PETERS. THIS PETITION DESCRIBED FATAL ACCIDENT OCCURRENCES IN KENTUCKY DURING THE TIME PERIOD 2001 THROUGH 2005 INVOLVING DUMP TRUCKS, ILLEGALLY LICENSED, THAT WERE OVERWIDTH AND DID NOT COMPLY WITH FEDERAL MOTOR CARRIER SAFETY REGULAT... Read more
Crash
1 deaths
Incident date: Apr 22, 2008
1984 MACK SUPER LINER DRIVE SHAFT BROKE RUPTURING THE FUEL TANK. CONSUMER STATES THAT WHEN THE DRIVE SHAFT BROKE AND RUPTURED THE FUEL TANK IT SPILLED ABOUT 50 TO 75 GALLONS OF DIESEL FUEL ONTO THE ROADWAY. *KB
MACK
CX
(2005) - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Feb 13, 2008
Incident date: Sep 19, 2007
EXHAUST MANIFOLD BOLTS COMING LOOSE AND LEAKING EXHAUST GASES INTO THE CAB OF THE TRUCK. THIS IS MOST NOTICEABLE WHEN USING THE HEAT OR AC. PROBLEM WAS "FIXED" IN SEPTEMBER AT MACK DEALERSHIP. IN FEB IT HAPPENED AGAIN. MECHANIC STATES THAT HE HAS FIXED HUNDREDS AND THAT IT WILL PROBABLY HAPPEN AGAIN. *TR
Incident date: Jun 26, 2007
MY PREVIOUS EMPLOYER THREATENS TO TERMINATE MORE EMPLOYEES IF THEY REFUSE TO VIOLATE C.V.23114-SPILLING LOADS ON HIGHWAYS. I WAS TERMINATED TEN YEARS AFTER MY START DATE FOR ASKING FOR A VARIANCE TO THIS LAW IN WRITING. NEW MANAGERS IMPLEMENTED A NEW POLICY THAT ENDANGERS THE PUBLIC. MANAGERS WISH US TO STOP REMOVING GRAVEL FROM THE REAR OF OUR CEMENT TRUCKS PRIOR TO ENTERING THE HIGHWAY. THEY ALS... Read more
Crash
Incident date: Sep 20, 2006
1996 MACK CH SERIES' DRIVE SHAFT FELL ON THE ROADWAY WHILE DRIVING. *TS *JB *NM
Incident date: Sep 1, 2005
COMPLAINT CONCERNING A CV713 MACK CONCRETE MIXER TRUCK. THE TRUCK WAS INVOLVED IN A SINGLE VEHICLE ACCIDENT WHERE THE TRUCK CAME TO REST ON IT'S PASSENGER SIDE. WITHIN MINUTES THE VEHICLE CAUGHT ON FIRE. *KB UNFORTUNATELY THE DRIVER WAS PINNED IN THE CAB AND BURNED TO DEATH. *NM
Crash
Fire
1 deaths
Incident date: Aug 11, 2005
COMPLAINT REGARDING TWO ACCIDENTS INVOLVING MACK TRUCK CV713 WHERE BOTH FLIPPED ONTO THE PASSENGER SIDE AND CAUGHT FIRE. *KB LAWYER WRITING IN ON BEHALF OF CONSUMER. THE LAWYER STATED IT WAS HIS BELIEF THAT THERE WAS A DESIGN DEFECT IN THE TURBO CHARGER ASSEMBLY WHICH ALLOWED OIL TO ESCAPE FROM THE ENGINE AND IGNITE ON A HOT SURFACE OF THE ENGINE, POSSIBLY THE TURBO CHARGER OR MANIFOLD EXHAUST S... Read more
Crash
Fire
Incident date: Aug 11, 2005
COMPLAINT REGARDING TWO ACCIDENTS INVOLVING MACK TRUCK CV713 WHERE BOTH FLIPPED ONTO THE PASSENGER SIDE AND CAUGHT FIRE. *KB LAWYER WRITING IN ON BEHALF OF CONSUMER. THE LAWYER STATED IT WAS HIS BELIEF THAT THERE WAS A DESIGN DEFECT IN THE TURBO CHARGER ASSEMBLY WHICH ALLOWED OIL TO ESCAPE FROM THE ENGINE AND IGNITE ON A HOT SURFACE OF THE ENGINE, POSSIBLY THE TURBO CHARGER OR MANIFOLD EXHAUST S... Read more
Crash
Fire
Incident date: Jun 19, 2006
JUNE 19, 2006 AT APPROXIMATELY 7:40 AM IN HOUSTON,TX. UNIT NUMBER 6611 WITH USDOT NUMBER 1272448 REGISTERED TO ROY MUFFITT HEAVY HAULERS ATTEMPTED TO PASS MY VEHICLE BY USING THE SHOULDER OF THE HIGHWAY AND STRUCK MY RIGHT REAR FENDER. AS I PULLED OFF THE 610 WEST TO 45 SOUTH EXIST RAMP, THE DRIVER OF THE ABOVE REFERENCE TRUCK DROVE AROUND ME AND FLED THE SCENE. I DROVE BEHIND THE TRUCK TO GET... Read more
Crash
Incident date: Aug 19, 2005
DT*: THE CONTACT STATED WHILE DRIVING A COMPANY GARBAGE TRUCK AT 45MPH ANOTHER VEHICLE PULLED OUT IN FRONT OF THE TRUCK. AFTER SWERVING TO AVOID A COLLISION THE VEHICLE CRASHED INTO A SEMI-TRUCK. THE DRIVER WAS THROWN FROM THE VEHICLE AND WAS PRONOUNCED DECEASED AT THE SCENE. THE CONTACT'S SON WAS DRIVING THE GARBAGE TRUCK. THERE WAS A POLICE REPORT FILED AND THE FIRE DEPARTMENT WAS ALERTED A... Read more
Crash
1 deaths