Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Apr 26, 2019
IPULLED INTO MY DRIVE WAY AND MY CAR DIED OUT NO OVER HEATING NO WARNING LIGHT NO ANYTHING. I LOOKED UNDER MY HOOD TO CHECK EVERYTHING AND NOTICED MY COOLANT WAS GONE I THEN POURED MORE INTO IT REALIZING THAT IT WAS ALL GOING OUT OF MY CAR I BUT NOT ONTO THE GROUND. I CALLED AN MECHANIC WHO TOLD ME MY COOLANT LEAKED INTO MY OIL MY WATER PUMP FAILED. IT FAILED INTERNAL TO THE TIMING CHAIN COVER AN... Read more
Incident date: Apr 26, 2019
HAVE OWNED THIS 2011 LINCOLN MKX AWD APPROXIMATELY ONE YEAR. DURING THAT TIME I RECALL ABOUT 4 TIMES DURING THIS PERIOD, WHEN GOING FROM A COASTING DOWN THE HILL MODE ON SURFACE STREETS, TO PLACING FOOT GENTLY ON GAS PEDAL AS LEVELING OUT AND OR STARTING UP A SLIGHT INCLINE, A LOUD, JERKING SLAM HAS BEEN HEARD AND FELT. ENOUGH EACH TIME THAT I THOUGHT I HAD BEEN RAMMED FROM BEHIND BY ANOTHER CAR... Read more
Incident date: Jun 19, 2017
CHROME WHEELS CONSTANT PEELING AND FLAKING. HAVE HAD TIRES RE-SEALED BUT KEEP GETTING FLAT TIRES, PARKED AND DRIVING.
Incident date: Apr 1, 2019
TL* THE CONTACT OWNED A 2000 LINCOLN LS. WHILE DRIVING 35 MPH, THE STEERING WHEEL PULLED TO THE RIGHT AND CAUSED THE VEHICLE TO DRIVE INTO A DITCH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOTALED AND TOWED TO AN UNKNOWN LOCATION. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED INJURIES AND RECEIVED MEDICAL ATTENTION. THE MANUFACTURER AND DEALER WE... Read more
Crash
1 injured
Incident date: Apr 1, 2019
TL* THE CONTACT OWNED A 2000 LINCOLN LS. WHILE DRIVING 35 MPH, THE STEERING WHEEL PULLED TO THE RIGHT AND CAUSED THE VEHICLE TO DRIVE INTO A DITCH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOTALED AND TOWED TO AN UNKNOWN LOCATION. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED INJURIES AND RECEIVED MEDICAL ATTENTION. THE MANUFACTURER AND DEALER WE... Read more
Crash
1 injured
Incident date: Mar 1, 2019
I SEE LINCOLN MKZ HAVE RECALLS ON SEAT BELT TENSIONER. WELL MY LINCOLN MKS HAS A SEAT BELT TENSIONER THAT NEEDS REPLACEMENT. HAVE YOU HAD ANYONE COMPLAIN ABOUT LINCOLN MKS FOR THAT PROBLEM.
Incident date: Apr 24, 2019
I WAS BACKING OUT OF A PARKING STALL AND TURNED THE STEERING WHEEL SHARPLY TO THE LEFT AND HEARD A BREAKING SOUND. WHEN I PUT THE CAR IN DRIVE, IT WOULD NOT MOVE EVEN THOUGH THE ENGINE WAS STILL RUNNING. I FOUND THAT THE FRONT WHEELS WERE BOTH POINTED INWARDS (PIGEON-TOED) A SEVERE AMOUNT. A FLAT-BED TRUCK WAS CALLED TO TAKE THE CAR TO THE FORD DEALER FOR REPAIRS. THE REPORT FROM THE FORD DEAL... Read more
Incident date: Apr 2, 2019
BRAKE PEDAL SINKS AFTER ABS ACTIVATES IT HAS HAPPENED MANY TIMES EVEN AFTER REPLACING MASTER CYLINDER
Incident date: Apr 3, 2019
OUR VEHICLE IS LESS THAN YEAR OLD AND HAVE RUST COMPLETELY AROUND EDGE OF HOOD. OUR WARRANTY FOR CORROSION ENDS IN NOV 2019.....BUT LINCOLN/FORD HAS DENIED OUR CLAIM DUE TO NO 'PERFORATIONS' OCCURRING --YET.. SINCE LINCOLN/FORD USED INCOMPATABLE METALS ON THE RIM OF THEIR HOODS....WOULDN'T THIS BE CONSIDERED MFG. DEFECT?. I KNOW THAT THIS IS NOT A SAFETY ISSUE BUT WE WOULD HAVE NEVER HAVE INV... Read more
Incident date: Feb 1, 2016
WHILE DRIVING THIS CAR ON A HIGHWAY OR STREET ANY TIME IT ENCOUNTERS SMALL BUMPS THE WHEEL TURNS AND THERE'S A LOUD SLAMMING SOUND FROM THE FRONT PASSENGER AND DRIVER SIDE OF THE CAR. IT'S WORSE GOING INTO TURNS SPEED DOES NOT MATTER YOU CAN GO SLOW OR FAST AND THE LOUD SLAMMING SOUND IS THERE. IT FEELS VERY UNSAFE AND DANGEROUS. BUT ME BEING A SENIOR CITIZEN WITH A SON WHO AS A DISABILITY WE CANN... Read more
Incident date: Feb 1, 2016
WHILE DRIVING THIS CAR ON A HIGHWAY OR STREET ANY TIME IT ENCOUNTERS SMALL BUMPS THE WHEEL TURNS AND THERE'S A LOUD SLAMMING SOUND FROM THE FRONT PASSENGER AND DRIVER SIDE OF THE CAR. IT'S WORSE GOING INTO TURNS SPEED DOES NOT MATTER YOU CAN GO SLOW OR FAST AND THE LOUD SLAMMING SOUND IS THERE. IT FEELS VERY UNSAFE AND DANGEROUS. BUT ME BEING A SENIOR CITIZEN WITH A SON WHO AS A DISABILITY WE CANN... Read more
Incident date: Feb 1, 2016
WHILE DRIVING THIS CAR ON A HIGHWAY OR STREET ANY TIME IT ENCOUNTERS SMALL BUMPS THE WHEEL TURNS AND THERE'S A LOUD SLAMMING SOUND FROM THE FRONT PASSENGER AND DRIVER SIDE OF THE CAR. IT'S WORSE GOING INTO TURNS SPEED DOES NOT MATTER YOU CAN GO SLOW OR FAST AND THE LOUD SLAMMING SOUND IS THERE. IT FEELS VERY UNSAFE AND DANGEROUS. BUT ME BEING A SENIOR CITIZEN WITH A SON WHO AS A DISABILITY WE CANN... Read more
Incident date: May 5, 2017
TL* THE CONTACT OWNS A 2015 LINCOLN MKC. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO GREAT LAKES FORD OF MUSKEGON (LOCATED AT 2469 E APPLE AVE, MUSKEGON, MI 49442, (231) 777-2750) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE ... Read more
Incident date: Apr 9, 2019
THE PROBLEM WAS DIAGNOSED AS A FAILED THROTTLE BODY, WITH TROUBLE CODES P2111 PRESENT IN THE ON-BOARD COMPUTER SYSTEM, INDICATING THE ELECTRONIC THROTTLE ACTUATOR CONTROL SYSTEM WAS STUCK OPEN AND CLOSED, RESPECTIVELY.
Incident date: Apr 9, 2019
THE PROBLEM WAS DIAGNOSED AS A FAILED THROTTLE BODY, WITH TROUBLE CODES P2111 PRESENT IN THE ON-BOARD COMPUTER SYSTEM, INDICATING THE ELECTRONIC THROTTLE ACTUATOR CONTROL SYSTEM WAS STUCK OPEN AND CLOSED, RESPECTIVELY.
Incident date: Apr 9, 2019
THE PROBLEM WAS DIAGNOSED AS A FAILED THROTTLE BODY, WITH TROUBLE CODES P2111 PRESENT IN THE ON-BOARD COMPUTER SYSTEM, INDICATING THE ELECTRONIC THROTTLE ACTUATOR CONTROL SYSTEM WAS STUCK OPEN AND CLOSED, RESPECTIVELY.
Incident date: Feb 1, 2016
WHEN EVER THE CAR IS DRIVEN ANY LITTLE BUMP OR PATCH IN THE ROAD HAS THE CAR MAKING A LOUD SLAM SOUND EVEN WORSE GOING OVER ANY BUMP AND EVEN WORSE INTO TURNS. ALSO THE WHEEL SEEMS TO PULL AT THOSE TIMES AS WELL, THIS IS ON ANY STREET OR HIGHWAY WHILE DRIVING, FEELS VERY SCARY AND UNSAFE. WE DON'T HAVE FUNDS TO FIX THIS AND IT'S BEEN A PROBLEM ONLY GETTING WORSE.
Incident date: Feb 1, 2016
WHEN EVER THE CAR IS DRIVEN ANY LITTLE BUMP OR PATCH IN THE ROAD HAS THE CAR MAKING A LOUD SLAM SOUND EVEN WORSE GOING OVER ANY BUMP AND EVEN WORSE INTO TURNS. ALSO THE WHEEL SEEMS TO PULL AT THOSE TIMES AS WELL, THIS IS ON ANY STREET OR HIGHWAY WHILE DRIVING, FEELS VERY SCARY AND UNSAFE. WE DON'T HAVE FUNDS TO FIX THIS AND IT'S BEEN A PROBLEM ONLY GETTING WORSE.
Incident date: Apr 23, 2019
FAULTY DOOR LOCKS : THE DOORS WILL NOT UNLOCK USING THE KEY FOB ON MKS MODEL IN WEATHER TEMPERATURES ABOVE 70 DEGREES AND IT POSES A SAFETY HAZARD IF CHILDREN ARE IN THE CAR. WHEN ATTEMPTING TO UNLOCK THE CAR USING THE FOB OR KEYLESS ENTRY THE FEEDBACK IS A RAPID UNLOCK/RE-LOCK, SIMILAR TO A JACKHAMMER. THE VEHICLE IS IN STATIONARY MODE IN PARKED .
Incident date: Apr 1, 2019
BRAKE LINE LOCATED NEXT TO STEERING COLUMN IS SO CLOSE THE STEERING COLUMN RUBBED AND WORE A HOLE INTO THE BRAKE LINE CAUSING BRAKE FAILURE.
LINCOLN
CONTINENTAL
(2017) - ELECTRICAL SYSTEM
Apr 19, 2019
Incident date: Mar 31, 2019
WE ARE DISSATISFIED WITH THE LEVEL OF SERVICE FROM THE LINCOLN MOTOR COMPANY AND SERRAMONTE FORD DEALERSHIP IN COLMA, CALIFORNIA, WITH SPECIFIC REFERENCE TO THE CASE, CAS-1758606, RECALL 19S03 AND NHTSA RECALL # 1V-077. OUR VEHICLE'S DRIVER DOOR WILL NOT CLOSE AND IS UNSAFE TO DRIVE. THE ONGOING ISSUE HAS BEEN PROBLEMATIC FOR VICTORIA SEDAN & LIMOUSINE. THE VEHICLE HAS BEEN AT THE DEALERSHIP SINCE... Read more
LINCOLN
CONTINENTAL
(2017) - UNKNOWN OR OTHER
Apr 19, 2019
Incident date: Mar 31, 2019
WE ARE DISSATISFIED WITH THE LEVEL OF SERVICE FROM THE LINCOLN MOTOR COMPANY AND SERRAMONTE FORD DEALERSHIP IN COLMA, CALIFORNIA, WITH SPECIFIC REFERENCE TO THE CASE, CAS-1758606, RECALL 19S03 AND NHTSA RECALL # 1V-077. OUR VEHICLE'S DRIVER DOOR WILL NOT CLOSE AND IS UNSAFE TO DRIVE. THE ONGOING ISSUE HAS BEEN PROBLEMATIC FOR VICTORIA SEDAN & LIMOUSINE. THE VEHICLE HAS BEEN AT THE DEALERSHIP SINCE... Read more
Incident date: Apr 17, 2019
CAR STALLS AND LOOSES POWER IN 5-10 SECONDS WHILE DRIVING. ONCE STOPPED, THE CAR WILL RESTART AND DRIVE. THE PROBLEM INDICATOR "YELLOW WRENCH" TELLS THE DEALERSHIP NOTHING RELATING TO THE PROBLEM. THIS PROBLEM IS LIFE THREATENING BECAUSE IT OFTEN HAPPENS WHILE TRAVELING AT HIGH RATES OF SPEED (INTERSTATES) IN ENVIRONMENTS WITH LOTS OF TRAFFIC. SINCE THE CAR BEGINS IMMEDIATE DECELERATION, GETTI... Read more
Incident date: Apr 17, 2019
CAR STALLS AND LOOSES POWER IN 5-10 SECONDS WHILE DRIVING. ONCE STOPPED, THE CAR WILL RESTART AND DRIVE. THE PROBLEM INDICATOR "YELLOW WRENCH" TELLS THE DEALERSHIP NOTHING RELATING TO THE PROBLEM. THIS PROBLEM IS LIFE THREATENING BECAUSE IT OFTEN HAPPENS WHILE TRAVELING AT HIGH RATES OF SPEED (INTERSTATES) IN ENVIRONMENTS WITH LOTS OF TRAFFIC. SINCE THE CAR BEGINS IMMEDIATE DECELERATION, GETTI... Read more
Incident date: Apr 19, 2019
TL* THE CONTACT OWNS A 2014 LINCOLN MKZ. AFTER RESTARTING THE ENGINE, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE MESSAGES 'SERVICE ADVANCE TRAC" AND "STEER ASSIST FAULT' WERE DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. OURISMAN FORD/LINCOLN (6129 RICHMOND HWY, ALEXANDRIA, VA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT... Read more
Incident date: Apr 17, 2019
TL* THE CONTACT OWNS A 2010 LINCOLN MKX. WHILE THE VEHICLE WAS IDLING AT A RED LIGHT WITH THE CONTACT DEPRESSING THE BRAKE PEDAL, THE VEHICLE UNEXPECTEDLY ACCELERATED FORWARD. THE CONTACT STRUCK THE PRECEDING VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WER... Read more
Crash
Incident date: Apr 16, 2019
KEEP GETTING "TRANSMISSION IS NOT IN PARK" DOES NOT HAPPEN EACH TIME I PUT IT IN PARK BUT SHOULD NOT BE HAVING THIS PROBLEM ONLY HAVE 26,000 MILES ON IT.
LINCOLN
CONTINENTAL
(2001) - STEERING
Apr 17, 2019
Incident date: Feb 15, 2018
I'M A NEW OWNER I ONLY HAD THE CAR FOR TWO YEARS AND THE STEERING WHEEL FEELS FUNNY WHEN I'M DRIVING OR TURNING THE WHEEL AND I HEAR A NOISE WHEN I TURN IT .
LINCOLN
CONTINENTAL
(2001) - UNKNOWN OR OTHER
Apr 17, 2019
Incident date: Feb 15, 2018
I'M A NEW OWNER I ONLY HAD THE CAR FOR TWO YEARS AND THE STEERING WHEEL FEELS FUNNY WHEN I'M DRIVING OR TURNING THE WHEEL AND I HEAR A NOISE WHEN I TURN IT .
Incident date: Jan 22, 2019
MY SYNC SOFTWARE WAS AUTOMATICALLY UPDATED FROM VERSION 2.3 TO VERSION 3.0, AFTER THAT UPDATE, MY VOICE RECOGNITION AND AUDIBLE NAVIGATION TURN-BY-TURN PROMPTS NO LONGER WORK. AFTER CONTACTING THE FORD HOTLINE I WAS INSTRUCTED TO TAKE THE CAR TO MY LOCAL DEALERSHIP. AFTER 5 HOURS DIAGNOSING THE PROBLEM, THEY CHARGED ME $100 AND INFORMED ME THAT I WOULD NEED TO HAVE THE APIM REPLACED AT AN ADDITION... Read more
Incident date: Apr 16, 2016
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. WHILE ATTEMPTING TO STOP THE VEHICLE, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE INADVERTENTLY ACCELERATED. THE VEHICLE CAME TO A STOP AT AN EXTENDED DISTANCE. ON ANOTHER OCCASION, THE BRAKE PEDAL WAS DEPRESSED AND THE CONTACT STRUCK A GUARDRAIL IN ORDER TO AVOID CRASHING INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. A POLICE REPORT WAS NOT FILED. T... Read more
Crash
Incident date: Oct 1, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT STATED THAT THE DEALER (COURTESY FORD, 5042, 1636 DOGWOOD DR SE, CONYERS, GA 30013, 1-(877) 289-7905) WAS UNABLE TO PROVIDE THE RECALL REPAIR APPOINTMENT WITHIN A REASONABLE TIME FRAME FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE DEALER DID NOT OFFER A LOANER VEHICLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT... Read more
Incident date: Apr 15, 2019
TL* THE CONTACT OWNS A 2013 LINCOLN MKT. WHILE DRIVING APPROXIMATELY 25 MPH, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED AND THE STEERING SEIZED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. HEMPSTEAD FORD (LOCATED AT 301 N FRANKLIN ST, HEMPSTEAD, NY 11550, (516) 483-7200) WAS CONTACTED BY PHONE AND NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000... Read more
Incident date: Jan 29, 2018
THE CAR WAS BROUGHT IN FOR A ROUTINE SERVICE WHICH CONSISTED OF A OIL CHANGE AND TIRE ROTATION. AFTER REMOVAL OF TIRES IT WAS EVIDENT THAT THE REAL AXLES NUTS WERE ONLY HAND TIGHT AND NOT TORQUED AS THE NYLOK LOCKING INSERT DID NOT DEFORM ELASTICALLY OVER THE THREADS. I THINK IF THEY DONT HAVE A SIGNED OFF MANUFACTURING PLAN, TRAVELER OR OPERATION SHEET CLEARLY INDICATING THAT THIS IS AN ISOLATED ... Read more
Incident date: Apr 13, 2019
I WAS DRIVING DOWN A PUBLIC STREET NOT EVEN GOING THE SPEED LIMIT AND I CAME TO THE STOP LIGHT MY CAR ACTED LIKE IT DIDN'T WANNA GO I GOT IT TO A PARKING SPOT AND IT BURST TO A BALL OF FLAMES I HAD NO PREVIOUS SYMPTOMS AND THE CAR WAS DRIVING FINE IT HAD JUST GOTTEN TO HALFWAY MARK ON MY HEAT GAUGE. I THINK IT MAY HAVE BEEN THE PLASTIC INTAKE MANIFOLD MELTED MAYBE? ANY WAYS THOUGHT I WOULD REPORT... Read more
Fire
Incident date: Apr 13, 2019
I WAS DRIVING DOWN A PUBLIC STREET NOT EVEN GOING THE SPEED LIMIT AND I CAME TO THE STOP LIGHT MY CAR ACTED LIKE IT DIDN'T WANNA GO I GOT IT TO A PARKING SPOT AND IT BURST TO A BALL OF FLAMES I HAD NO PREVIOUS SYMPTOMS AND THE CAR WAS DRIVING FINE IT HAD JUST GOTTEN TO HALFWAY MARK ON MY HEAT GAUGE. I THINK IT MAY HAVE BEEN THE PLASTIC INTAKE MANIFOLD MELTED MAYBE? ANY WAYS THOUGHT I WOULD REPORT... Read more
Fire
Incident date: Apr 11, 2019
I STOPPED TO PUT GAS IN MY CAR AND WHEN I FINISHED I GOT BACK IN MY CAR AND A WARNING LIGHT CAME ON AND IT SAID ELECTRIC POWER STEERING ASSIST SYSTEM SHUT DOWN I COULD NOT STEER MY CAR THAN I GOT MY MANUAL OUT AND IT SAID SHUT CAR OFF FOR 10 SECONDS AND I WAS ABLE TO STEER AGAIN I'M JUST GLAD I WAS NOT DRIVING
Incident date: Apr 1, 2018
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. WHILE DRIVING 5 MPH, THE BOLTS FRACTURED AND CAUSED THE VEHICLE FRAME TO LOWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BOLTS FRACTURED. THE FRAME WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 100,000. THE VIN W... Read more
Incident date: Mar 10, 2019
THE SEAT BELT RETRACTOR FOR THE REAR 2/3 SEAT IS STUCK IN THE DOWN POSITION. SEAT BELT WILL NOT RELEASE. CANNOT GET SEAT BACK UP INTO UPRIGHT POSITION. CANNOT SIT MORE THAN 1 PASSENGER IN REAR. VEHICLE WAS STATIONARY AT THE TIME SEAT WAS RELEASED TO THE DOWN POSITION.
Incident date: Apr 7, 2019
CAR WILL NOT START FROM STATIONARY POSITION. FUEL PUMP CONTROL MODULE FAILURE
Incident date: Mar 13, 2019
TL* THE CONTACT OWNS A 2011 LINCOLN MKT. WHILE DRIVING 70 MPH, THE POWER STEERING SEIZED WITHOUT WARNING AND THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS TOWED TO LEITH LINCOLN (LOCATED AT 7900 CAPITAL BLVD, RALEIGH, NC 27616, (919) 872-9500) WHERE IT WAS DIAGNOSED THAT THE POWER STEERING MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA... Read more
Incident date: Jan 2, 2019
THE STEERING IS EXTREMELY LOOSE. THE LEAST AMOUNT OF MOVEMENT OF THE STEERING WHEEL WILL JERK YOU INTO ANOTHER LANE AND IT FEELS LIKE THE CAR IS ALMOST LIKE FLOATING OUT FROM UNDERNEATH YOU. WHILE ON THE INTERSTATE PASSING SEMIS IT FEELS AS IF IT'S GOING TO PUSH ME OFF OF THE ROAD. IT'S EXTREMELY DIFFICULT TO KEEP THE CAR STRAIGHT ON THE ROAD WITHOUT EVEN MOVING THE STEERING WHEEL IT'LL DRIFT TO T... Read more
Incident date: Jan 2, 2019
THE STEERING IS EXTREMELY LOOSE. THE LEAST AMOUNT OF MOVEMENT OF THE STEERING WHEEL WILL JERK YOU INTO ANOTHER LANE AND IT FEELS LIKE THE CAR IS ALMOST LIKE FLOATING OUT FROM UNDERNEATH YOU. WHILE ON THE INTERSTATE PASSING SEMIS IT FEELS AS IF IT'S GOING TO PUSH ME OFF OF THE ROAD. IT'S EXTREMELY DIFFICULT TO KEEP THE CAR STRAIGHT ON THE ROAD WITHOUT EVEN MOVING THE STEERING WHEEL IT'LL DRIFT TO T... Read more
Incident date: Apr 7, 2019
THE TRANSMISSION IS SLIPPING AND IS MISSING GEARS AND SMELL FUNKY