Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 18,739 complaints for LINCOLN
Incident date: Nov 16, 2018
WENT TO STOP IN WINTER CONDITIONS AND THE BRAKE PEDAL WENT TO THE FLOOR. ALMOST REAR ENDED THE CAR AT THE STOP SIGN, HAD TO GO TO THE SHOULDER TO AVOID HITTING THEM. NOW THE ABS, TRACTION CONTROL, AND BRAKE SYSTEM LIGHT COME ON AS SOON AS I REACH 15 MPH. I HAVE HAD ALL THE ROTORS, CALIPERS, AND BREAK PADS REPLACED. STILL HAVING THE SAME ISSUE.
Incident date: Dec 5, 2018
FRONT HEADLIGHTS (DRIVING LIGHTS) GO COMPLETELY OUT WHILE CAR IS DRIVING DOWN THE ROAD. THIS STARTED WITH THE RIGHT HEADLIGHT WHEN THE CAR WAS LESS THAN TWO YEARS OLD AND NOW BOTH HEADLIGHTS GO OUT WHILE DRIVING. THE LIGHTS CAN BE TURNED BACK ON BY TURNING THE SWITCH OFF AND THEN BACK ON. VERY DANGEROUS TO DRIVE??
Incident date: Nov 2, 2018
CAR WAS IN DRIVEWAY. AUTO STOP FEATURE WAS ON. FOOT WAS ON BRAKE, ENGINE STOPPED IDLING. AS I LIFTED MY FOOT OFF THE BRAKE, THE ENGINE RESTARTED AND THE A/C COMPRESSOR ENGAGED AT THE SAME TIME. THE CAR LUNGED FORWARD AND HIT A BRICK COLUMN CAUSING OVER $2000 IN DAMAGE.CAR WAS SERVICED AT DEALER FOR THIS PROBLEM. I WAS TOLD THERE IS NO RECALL FOR THIS PROBLEM AND THE CAR DID NOT "THROW ANY CODES". ... Read more
Crash
Incident date: Nov 2, 2018
CAR WAS IN DRIVEWAY. AUTO STOP FEATURE WAS ON. FOOT WAS ON BRAKE, ENGINE STOPPED IDLING. AS I LIFTED MY FOOT OFF THE BRAKE, THE ENGINE RESTARTED AND THE A/C COMPRESSOR ENGAGED AT THE SAME TIME. THE CAR LUNGED FORWARD AND HIT A BRICK COLUMN CAUSING OVER $2000 IN DAMAGE.CAR WAS SERVICED AT DEALER FOR THIS PROBLEM. I WAS TOLD THERE IS NO RECALL FOR THIS PROBLEM AND THE CAR DID NOT "THROW ANY CODES". ... Read more
Crash
Incident date: Aug 1, 2018
A/C RANDOMLY GOES TO HIGHEST SETTING AND YOU CAN'T ADJUST IT OR TURN IT OFF. TYPICALLY HAPPENS IN EXTREME TERMPERATURES (HOT AND COLD). BEEPING NOISE AS IF YOU ARE PRESSING THE BUTTONS IS CONTINUOUS. WAS ADVISED IT WAS A FAULTY FCIM BUT THE PART "IS ON BACK ORDER" AND NO ONE CAN ADVISE WHEN THIS PART WILL BECOME AVAILABLE. IN DOING RESEARCH, THE FCIM PART SEEMS TO BE FAILING IN MANY VEHICLES AN... Read more
Incident date: Dec 6, 2018
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL BECAME STIFF AND DIFFICULT TO TURN WITHOUT WARNING. IT BECAME DIFFICULT FOR THE CONTACT TO MANEUVER THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000. *TT CONSUMER STATED STEERING ... Read more
Incident date: Dec 2, 2018
THE HEATING ELEMENT IN THE DRIVER'S SEAT IS KNOWN TO GO BAD IN THE 2007 MODELS AND I THINK SOME 2008 FORD MODELS VEHICLE ALSO. WHEN I PUSH THE ELECTRIC HEAT SEAT BUTTON IT WILL TURN RED FOR A MINUTE BUT THE HEATING ELEMENT WILL NOT WORK IN THE BACK OR IN THE SEAT AREA OF THE DRIVER'S SIDE. OTHER PEOPLE I KNOW HAVE HAD THE SAME PROBLEM WITH THEIR FORD SAME HERE DIFFERENT MODEL AND MAKE AND HAVE FO... Read more
Incident date: Dec 2, 2018
THE HEATING ELEMENT IN THE DRIVER'S SEAT IS KNOWN TO GO BAD IN THE 2007 MODELS AND I THINK SOME 2008 FORD MODELS VEHICLE ALSO. WHEN I PUSH THE ELECTRIC HEAT SEAT BUTTON IT WILL TURN RED FOR A MINUTE BUT THE HEATING ELEMENT WILL NOT WORK IN THE BACK OR IN THE SEAT AREA OF THE DRIVER'S SIDE. OTHER PEOPLE I KNOW HAVE HAD THE SAME PROBLEM WITH THEIR FORD SAME HERE DIFFERENT MODEL AND MAKE AND HAVE FO... Read more
Incident date: Nov 21, 2018
TL* THE CONTACT OWNED A 2010 LINCOLN MKZ. WHILE THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED AND TURNING LEFT, THE FRONT DRIVER'S SIDE WAS STRUCK BY ANOTHER VEHICLE. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO A TOW YARD. THE VEHICLE WAS NOT TAKEN TO A DEALER TO BE DIAGNOSED. THE INSURANCE COMPANY DEEMED THE VEHICLE A TOTAL LOSS. THE ... Read more
Crash
Incident date: Jan 1, 2018
STRONG SMELL OF EXHAUST LEAKAGE COMING FROM REAR OF VEHICLE WHEN ACCELERATING. OTHER OWNER OF MKX HAD SAME PROBLEM AND DEALER HAS CORRECTED.
Incident date: Nov 20, 2018
VEHICLE SUDDENLY DIES WHEN DRIVING WITHOUT WARNING. I PURCHASED THE VEHICLE ONE MONTH AGO. BROUGT IT TO THE DEALER FOR THE BOLT RECALL AND STALLED WHILE DEALER WAS TRYING TO PULL IT INTO THE BAY. AFTER THAT POINT, THE VEHICLE DIED WHILE DRIVNG ON NUMEROUS OCCASIONS. WENT TO THE MECHANIC ONE TWO OCCASIONS AND NO CODES PULLED. CALLED DEALER AND THEY SAID I NEEDED TO GO TO A FORD DEALER. WENT TO ... Read more
Incident date: Nov 20, 2018
VEHICLE SUDDENLY DIES WHEN DRIVING WITHOUT WARNING. I PURCHASED THE VEHICLE ONE MONTH AGO. BROUGT IT TO THE DEALER FOR THE BOLT RECALL AND STALLED WHILE DEALER WAS TRYING TO PULL IT INTO THE BAY. AFTER THAT POINT, THE VEHICLE DIED WHILE DRIVNG ON NUMEROUS OCCASIONS. WENT TO THE MECHANIC ONE TWO OCCASIONS AND NO CODES PULLED. CALLED DEALER AND THEY SAID I NEEDED TO GO TO A FORD DEALER. WENT TO ... Read more
Incident date: Nov 20, 2018
VEHICLE SUDDENLY DIES WHEN DRIVING WITHOUT WARNING. I PURCHASED THE VEHICLE ONE MONTH AGO. BROUGT IT TO THE DEALER FOR THE BOLT RECALL AND STALLED WHILE DEALER WAS TRYING TO PULL IT INTO THE BAY. AFTER THAT POINT, THE VEHICLE DIED WHILE DRIVNG ON NUMEROUS OCCASIONS. WENT TO THE MECHANIC ONE TWO OCCASIONS AND NO CODES PULLED. CALLED DEALER AND THEY SAID I NEEDED TO GO TO A FORD DEALER. WENT TO ... Read more
Incident date: Nov 12, 2018
ELECTRICAL STEERING RACK NOT WORKING , HAD TO REPLACE. MKZ 2014
Incident date: Jan 15, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED CLONINGER FORD (1001 JAMESTOWN RD, MORGANTON, NC 28655, (877) 244-0497) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER W... Read more
Incident date: Nov 26, 2018
BRAKE PEDDLE GOES TO THE FLOOR AFTER ABS IS ACTIVATED. IN MY CASE TRYING TO STOP IN THE SNOW. THIS IS THE SECOND TIME THIS HAS HAPPENED. FIRST TIME WITH 51318 MILES, SECOND WITH 62700 MILES. THE INTERNET IN FULL OF PEOPLE COMPLAINING ABOUT THE ANTI-LOCK BRAKE PUMP FAILING WHICH CAUSES THE BRAKE PEDDLE TO GO TO THE FLOOR. I HAVE ANOTHER TO ADD TO THAT LIST. WITH THIS BEING A $1000+ FIX AND SE... Read more
Incident date: Apr 12, 2010
HAVE HAD CAR FOR EIGHT YEARS AND STILL HAS NOT BEEN FIXED.
Incident date: Nov 2, 2018
1) THE INSPECTOR REPORTED THE TIRES MOUNTED ON THE REAR OF YOUR VEHICLE ARE NOT THE MANUFACTURE'S RECOMMEND TIRE SIZE. THE INSPECTOR VERIFIED THE TRANSFER CASE FAILED INTERNALLY AND SNAPPED OFF OF THE TRANSMISSION. THE FRONT U-JOINT OF THE REAR DRIVE SHAFT IS BENT AND LEAKING GREASE (CAN NOT DETERMINE I. THERE IS TRANSMISSION AND TRANSFER CASE FLUID BLOWN BACK ON THE UNDERCARRIAGE OF THE VEHICLE ... Read more
Incident date: Nov 27, 2018
TIRES CONSTANTLY GOING FLAT BECAUSE OF RIM.I WOULD NEVER PURCHASE ANOTHER LINCOLN EVER
Incident date: Sep 6, 2018
IT STARTED MONTHS AGO WITH A STRANGE HUMMING NOISE COMING FROM THE BACK OF THE CAR ON THE RIGHT SIDE ,WHERE THE GAS TANK IS. IT WOULD COME AND GO VERY COUPLE OF WEEKS. MY MECHANIC CHECKED IT OUT AND FOUND NOTHING. ONE DAY, WITH THE HUMMING SOUND VERY LOUD , THE CAR LOST POWER WHILE DRIVING, ALMOST CRASHED. HAD IT TOWED BACK TO THE MECHANIC ,WHO I TRUST AND AGAIN COULD FIND NOTHING. I CALLED A LI... Read more
Incident date: Sep 6, 2018
IT STARTED MONTHS AGO WITH A STRANGE HUMMING NOISE COMING FROM THE BACK OF THE CAR ON THE RIGHT SIDE ,WHERE THE GAS TANK IS. IT WOULD COME AND GO VERY COUPLE OF WEEKS. MY MECHANIC CHECKED IT OUT AND FOUND NOTHING. ONE DAY, WITH THE HUMMING SOUND VERY LOUD , THE CAR LOST POWER WHILE DRIVING, ALMOST CRASHED. HAD IT TOWED BACK TO THE MECHANIC ,WHO I TRUST AND AGAIN COULD FIND NOTHING. I CALLED A LI... Read more
Incident date: Nov 28, 2018
I WAS DRIVING DOWN 4 LANE DIVIDED HIGHWAY IN FLORIDA AND THIS TIME OF YEAR THERE ARE MANY CITRUS HAULING SEMIS ON THE ROAD IN FACT THREE OR FOUR DIRECTLY BEHIND ME DURING THIS OCCURRENCE. MY VEHICLE WAS DRIVING THEN SUDDENLY WITHOUT WARNING STARTED TO LOSE POWER. ENGINE WAS STILL RUNNING BUT VEHICLE WOULD NOT RESPOND WHILE TRAFFIC BARRELING DOWN ON ME DURING NOON TRAFFIC. I HAD NO OTHER CHOICE BUT... Read more
Incident date: Jul 1, 2018
2006 LINCOLN ZEPHYR. CONSUMER WRITES IN REGARDS TO NHTSA SAFETY RECALL 16V-384. *LD THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR. *JS
Incident date: Nov 27, 2018
DOOR AJAR SENSORS ARE FAILING AND NOT ALLOWING ME TO LOCK.
Incident date: Dec 1, 2017
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BRANDON FORD (9090 EAST ADAMO DRIVE, TAMPA, FLORIDA 33619, (813) 246-3673) WAS MADE AWARE OF THE RECALL IN AU... Read more
Incident date: Oct 26, 2018
BRAKE BOOSTER FAILURE. LOSS OF BREAK ASSISTANCE WHILE ATTEMPTING TO SLOW DOWN. ACCOMPANIED BY HISSING SOUND. SYMPTOMS IDENTICAL TO FORD CUSTOMER SATISFACTION PROGRAM #13N02. THAT RECALL COVERS VEHICLES BUILD IN MAY ONWARD. MY VEHICLE WAS BUILD IN MARCH. COVERAGE SHOULD INCLUDE THIS VEHICLE AS WELL AS BRAKE COMPONENT FAILURE IS RECOGNIZED. SYMPTOM OCCURRED WHILE BRAKING ON A HIGHWAY
Incident date: Jun 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FIESTA LINCOLN (1720 SOUTH MESA DRIVE, MESA, ARIZONA 85210, (480) 428-3254) WAS MADE AWARE OF THE RECALL IN 2016 AND STATED THAT THE PARTS WERE UNAVAILABLE. THE ... Read more
Incident date: Oct 1, 2018
LOOKED UP ON NHTSA SITE, FILING FOLLOW UP FORM
Incident date: Nov 9, 2018
IN UNDER 4 YEARS/50K MILES BATTERY HAS BEEN CHANGED 4 TIMES. EVERY TIME THE CAUSE IS A BAD BATTERY AND NOT A DRAW. THERE IS AN UNDERLYING ISSUE WITH THE MKZ ELECTRICAL ARCHITECTURE. DEALER SAYS THIS IS A COMMON PROBLEM.
Incident date: Nov 9, 2018
IN UNDER 4 YEARS/50K MILES BATTERY HAS BEEN CHANGED 4 TIMES. EVERY TIME THE CAUSE IS A BAD BATTERY AND NOT A DRAW. THERE IS AN UNDERLYING ISSUE WITH THE MKZ ELECTRICAL ARCHITECTURE. DEALER SAYS THIS IS A COMMON PROBLEM.
Incident date: Nov 9, 2018
IN UNDER 4 YEARS/50K MILES BATTERY HAS BEEN CHANGED 4 TIMES. EVERY TIME THE CAUSE IS A BAD BATTERY AND NOT A DRAW. THERE IS AN UNDERLYING ISSUE WITH THE MKZ ELECTRICAL ARCHITECTURE. DEALER SAYS THIS IS A COMMON PROBLEM.
Incident date: Nov 23, 2016
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HEMPSTEAD FORD LINCOLN (301 NORTH FRANKLIN STREET, HEMPSTEAD, NY 11550, (888) 457-6042) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE... Read more
Incident date: Jul 15, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). AUTONATION FORD UNION CITY (4355 JONESBORO RD, UNION CITY, GA 30291, (770) 674-6075) AND ALLAN VIGIL FORD (6790 MT ZION BLVD, MORROW, GA 30260, (678) 364-3673) WERE CONTACTED AND STATED THAT THE PART WAS NOT AVAILABLE. THE DEALERS DID NOT PROVIDE AN OPTION O... Read more
Incident date: Nov 19, 2017
TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. WHEN THE CONTACT PARKED THE VEHICLE, THE GEAR INDICATOR DID NOT DISPLAY THE PARK POSITION WHEN THE VEHICLE WAS SHUT OFF. THE CONTACT MUST RESHIFT TO THE PARK POSITION SEVERAL TIMES BEFORE IT THE GEAR POSITION DISPLAYED CORRECTLY. THE CONTACT CALLED NAPLETON'S RIVER OAKS LINCOLN, LLC (1777 RIVER OAKS DR, CALUMET CITY, IL 60409, (708) 891-5400) AND WAS ADVISE... Read more
Incident date: Nov 13, 2018
HIGH MOUNT (3RD) BRAKE LED LIGHT FAILED. LOCATED ABOVE THE HEADLINER AND IS A ONE PIECE REPLACEMENT. VERY COSTLY TO REPLACE.
Incident date: Nov 19, 2018
TAKATA RECALL NHTSA RECALL NUMBER 16V384 MANUFACTURER RECALL NUMBER 16S26 RECALL INCOMPLETE
Incident date: Nov 2, 2018
SHIFT CAR INTO "PARK" AND THE CAR IS CLEARLY IN PARK BUT ON THE DASH THE "P" DOES NOT ILLUMINATE WHICH CAUSES AN ERROR MESSAGE OF "TRANSMISSION NOT IN PARK" WHEN YOU TURN THE CAR OFF. IF YOU TURN THE CAR OFF WHILE THE ERROR MESSAGE IS SHOWING, ALL AUXILIARY COMPONENTS (HEAT, RADIO, ETC) STAY ON AND YOUR BATTERY GOES DEAD. OCCURS NEARLY EVERY DAY, EACH TIME THE VEHICLE IS PUT INTO "PARK".
Incident date: Jul 1, 2016
TAKATA RECALL.PREVIOUS REPORT NUMBER 11048667. RECEIVED MORE RC NOTICES SINCE ORIGINAL COMPLAINT. ALSO RECEIVED NOTICE OF PART (S) AVAILABILITY. CALLED DEALER JULY 2018 FOR APPOINTMENT AND HAVE NOT HEARD BACK FROM THEM SINCE.
Incident date: Oct 31, 2018
TAKATA RECALL, THE AIRBAG LIGHT ON THE PASSENGER SIDE SUDDENLY ILLUMINATED WITHOUT ANYTHING TRIGGERING IT WHILE I WAS DRIVING TO WORK. IT SHOWS THAT THE PASSENGER AIRBAG IS OFF DUE TO HAVING SOME KIND OF WEIGHT ON THE SEAT. BUT THERE IS NOTHING ON THE SEAT AT ALL WHEN THE LIGHT ILLUMINATED. IT IS STILL ON AND STAYED ON. I READ ABOUT THE RECALL FOR THE TAKATA AIRBAGS AND I READ THE THE AIRBAG CAN E... Read more
Incident date: Nov 1, 2018
THE SEATS SHIFT BACKWARD WHEN ACCELERATING AND MOVE FORWARD WHEN BRAKING, THIS IS A SAFETY HAZARD. FORD REFUSES TO FIX OUT OF WARRANTY, BUT READING ONLINE THIS IS A VERY COMMON ISSUE.
Incident date: Nov 17, 2018
TAKATA RECALL THE MANUFACTURER HAS FAILED TO FIX THIS ISSUE WITH MY CAR.
Incident date: Nov 15, 2018
WHEN THE WHEEL SPEED SENSOR WENT BAD THE CAR WENT INTO LIMP MODE AS I WAS ENTERING THE ROAD FROM A PARKING LOT. I NARROWLY MISSED GETTING HIT. VERY DANGEROUS SITUATION.
Incident date: Nov 15, 2018
WHEN THE WHEEL SPEED SENSOR WENT BAD THE CAR WENT INTO LIMP MODE AS I WAS ENTERING THE ROAD FROM A PARKING LOT. I NARROWLY MISSED GETTING HIT. VERY DANGEROUS SITUATION.
Incident date: May 1, 2018
TAKATA RECALL, RECEIVED LETTER FROM LINCOLN IN MAY 2018 STATING MY FRONT PASSENGER AIRBAG INFLATOR WAS UNDER RECALL. LETTER STATED I WOULD BE NOTIFIED FOR REPAIR SECOND OR THIRD QUARTERS OF 2018. NO LETTER FROM LINCOLN YET STATING WHEN I CAN REPAIR BY BAG. IT IS NOW THE FOURTH QUARTER OF 2018 AND NO LETTER FROM THEM FOR MY REPAIR. CLASS ACTION SUIT UNDERWAY. WHEN I CALLED THE DEALERSHIP ASSIG... Read more
Incident date: Nov 10, 2018
TL* THE CONTACT OWNED A 2006 LINCOLN ZEPHYR. WHILE DRIVING APPROXIMATELY 60 MPH, SIX VEHICLES LOST CONTROL AND CREATED A CHAIN REACTION CRASH INVOLVING THIRTY VEHICLES. THE CONTACT'S VEHICLE WAS IMPACTED ON ALL FOUR SIDES. THE FRONTAL AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED MINOR INJURIES AND RECEIVED MEDICAL ATTENTION THE FOLLOWING DAY. THE INSURANCE COMPANY DECL... Read more
Crash
1 injured
LINCOLN
CONTINENTAL
(2001) — UNKNOWN OR OTHER
Nov 15, 2018
Incident date: Aug 12, 2017
DRIVER SIDE DOOR LOCK IS DEFECTIVE. THE ALTERNATOR WAS DEFECTIVE, BUT I HAD IT FIXED AT THE DEALERSHIP AT MY EXPENSE.
Incident date: Jan 1, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LYNN LAYTON FORD (3300 US-31, DECATUR, AL 35603, (256) 350-2120) WAS CONTACTED AND CONFIRMED THAT THE PARTS... Read more
Incident date: Jan 1, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. MAXWELL FORD (5000 SOUTH IH 35 FRONTAGE ROAD, AUSTIN, TEXAS 78745, (512) 443-5000) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE M... Read more
Incident date: Nov 5, 2018
REPLACE ELECTRIC STEERING RACK HP5Z* 3504*C HAD TO REPLACE ELECTRIC STEERING RACK. QUESTION IS WITH TWO RECALLS SOMEWHAT RELATED TO THE STEERING COLUMN ( BOLT IN STEERING WHEEL AND A POWER TRAIN ISSUE) WOULD THIS ULTIMATELY AFFECT THE ELECTRIC STEERING RACK HP5Z*3504*C? CAR IS ONLY 4 YEARS OLD AND IN GREAT CONDITION. BESIDES THE RECALLS NO REPAIRS AT ALL. ELECTRIC RACK JUST STOPPED WORKING, I P... Read more
Incident date: May 1, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ISLAND LINCOLN-MERCURY, INC. (1850 EAST MERRITT ISLAND CAUSEWAY, MERRITT ISLAND, FLORIDA 32952, (321) 452-9220) WAS MADE AWARE OF THE RECALL AND STATED THAT THE ... Read more