Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 18,739 complaints for LINCOLN
Incident date: Feb 16, 2017
THE ENGINE LIGHT CAME ON AND THEN THE VEHICLE STARTED TO LOSE POWER
Incident date: Feb 12, 2019
THE CAR DOESNT GO ON GEAR. ENGINE STARTS BUT WONT GO ON ANY GEAR. EITHER AXLE SHAFT OR BEARING PROBLEM
Incident date: Jan 5, 2019
I PUT MY FOOT ON THE BRAKES, PUT IT IN REVERSE, AND IT JUST TOOK OFF, ACROSS THE STREET, WHERE I RAN INTO 2 BUILDINGS.
Crash
Incident date: Jan 5, 2019
I PUT MY FOOT ON THE BRAKES, PUT IT IN REVERSE, AND IT JUST TOOK OFF, ACROSS THE STREET, WHERE I RAN INTO 2 BUILDINGS.
Crash
Incident date: Feb 10, 2019
WAS DRIVING CAR SHUT OFF...BOUGHT NEW BATTERY INSTANTLY, THEN REPLACED CRANKSHAFT SENSOR BECAUSE AFTER CAR SHUTOFF IT WOULDNT START BACK UP...
Incident date: Feb 10, 2019
WAS DRIVING CAR SHUT OFF...BOUGHT NEW BATTERY INSTANTLY, THEN REPLACED CRANKSHAFT SENSOR BECAUSE AFTER CAR SHUTOFF IT WOULDNT START BACK UP...
Incident date: Feb 10, 2019
WAS DRIVING CAR SHUT OFF...BOUGHT NEW BATTERY INSTANTLY, THEN REPLACED CRANKSHAFT SENSOR BECAUSE AFTER CAR SHUTOFF IT WOULDNT START BACK UP...
Incident date: Feb 1, 2018
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. WHILE OPERATING THE VEHICLE, THE LOW TIRE PRESSURE INDICATOR ILLUMINATED, WHICH MEANT THE AIR PRESSURE WAS LOW. UPON INSPECTION, IT WAS DISCOVERED THAT THE LIPS OF THE WHEEL RIMS WERE CORRODED AND DAMAGED, WHICH CAUSED AIR TO LEAK FROM THE TIRES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. IRWIN LINCOLN MERCURY (4032 RT 9 SOUTH, FREEHOLD, NJ) AND THE MANUF... Read more
Incident date: Feb 1, 2018
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. WHILE OPERATING THE VEHICLE, THE LOW TIRE PRESSURE INDICATOR ILLUMINATED, WHICH MEANT THE AIR PRESSURE WAS LOW. UPON INSPECTION, IT WAS DISCOVERED THAT THE LIPS OF THE WHEEL RIMS WERE CORRODED AND DAMAGED, WHICH CAUSED AIR TO LEAK FROM THE TIRES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. IRWIN LINCOLN MERCURY (4032 RT 9 SOUTH, FREEHOLD, NJ) AND THE MANUF... Read more
Incident date: Dec 1, 2017
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. WHILE ATTEMPTING TO OPEN ALL THE VEHICLE'S DOORS, THE DOOR HANDLES FRACTURED. ALSO, THE REAR LOCKS FAILED TO OPERATE THE DOORS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT AN UNKNOWN ELECTRICAL MOTOR SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF TH... Read more
Incident date: Dec 1, 2017
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. WHILE ATTEMPTING TO OPEN ALL THE VEHICLE'S DOORS, THE DOOR HANDLES FRACTURED. ALSO, THE REAR LOCKS FAILED TO OPERATE THE DOORS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT AN UNKNOWN ELECTRICAL MOTOR SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF TH... Read more
Incident date: Dec 1, 2017
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. WHILE ATTEMPTING TO OPEN ALL THE VEHICLE'S DOORS, THE DOOR HANDLES FRACTURED. ALSO, THE REAR LOCKS FAILED TO OPERATE THE DOORS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT AN UNKNOWN ELECTRICAL MOTOR SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF TH... Read more
Incident date: Feb 13, 2019
TRANSMISSION ISSUES. SHIFTS HARD. ALREADY SPENT 2500 TO FIX THE TRANSFER CASE. WE'VE HEARD TONS OF PEOPLE HAVE THIS PROBLEM.
LINCOLN
MKZ HYBRID
(2011) — AIR BAGS
Feb 13, 2019
Incident date: Feb 1, 2019
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS ... Read more
Incident date: Feb 12, 2019
ELECTRONIC STEERING FAILED IMMEDIATELY WHILE TURNING CORNER FOR UNKNOWN REASON ALMOST CRASHED INTO ONCOMING VEHICLES.
Incident date: Feb 12, 2019
ELECTRONIC STEERING FAILED IMMEDIATELY WHILE TURNING CORNER FOR UNKNOWN REASON ALMOST CRASHED INTO ONCOMING VEHICLES.
Incident date: Feb 1, 2019
PASSENGER AIRBAG NOT FUNCTIONAL
Incident date: Jul 1, 2015
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT THE VEHICLE UNINTENTIONALLY ACCELERATED. ALSO, WHEN THE BRAKE AND THE ACCELERATOR PEDAL WAS DEPRESSED AT THE SAME TIME, THE PEDAL TRAVELED TO THE FLOORBOARD. AS A RESULT, THE VEHICLE CRASHED INTO A BRICK WALL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO JACK D... Read more
Crash
Incident date: Jul 1, 2015
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT THE VEHICLE UNINTENTIONALLY ACCELERATED. ALSO, WHEN THE BRAKE AND THE ACCELERATOR PEDAL WAS DEPRESSED AT THE SAME TIME, THE PEDAL TRAVELED TO THE FLOORBOARD. AS A RESULT, THE VEHICLE CRASHED INTO A BRICK WALL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO JACK D... Read more
Crash
Incident date: Jul 1, 2015
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT THE VEHICLE UNINTENTIONALLY ACCELERATED. ALSO, WHEN THE BRAKE AND THE ACCELERATOR PEDAL WAS DEPRESSED AT THE SAME TIME, THE PEDAL TRAVELED TO THE FLOORBOARD. AS A RESULT, THE VEHICLE CRASHED INTO A BRICK WALL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO JACK D... Read more
Crash
Incident date: Jul 1, 2015
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT THE VEHICLE UNINTENTIONALLY ACCELERATED. ALSO, WHEN THE BRAKE AND THE ACCELERATOR PEDAL WAS DEPRESSED AT THE SAME TIME, THE PEDAL TRAVELED TO THE FLOORBOARD. AS A RESULT, THE VEHICLE CRASHED INTO A BRICK WALL. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS NOT FILED. THERE WERE NO INJURIES SUSTAINED. THE VEHICLE WAS TOWED TO JACK D... Read more
Crash
Incident date: Jan 31, 2019
USED REMOTE TO START CAR AND AFTER A I GOT IN I SMELLED SMOKE. I LOOKED AROUND AND SEEN SMOKE COMING FROM THE PASSENGER SEAT. I GOT OUT AND OPENED THE PASSENGER SIDE DOOR AND SMOKE CAME POURING OUT FROM UNDER THE SEAT. THE HEATING UNIT CAUGHT THE SEAT ON FIRE.
Fire
Incident date: Feb 11, 2019
THE DEALER THAT SOLD ME MY VEHICLE GAVE ME THIS DEFECTIVE CAR WILE MY VEHICLE WAS BEING SERVICED FOR ISSUES. I WAS WITH MY WIFE AND STOPED TO BUY HONEY AT A STAND AT THE CORNER OF AN INTERSECTION IN DELRAY BEACH, I PARKED THE CAR AND LEFT THE CAR ON OPENED THE DOOR AND WENT OUT TO BUY HONEY, MY WIFE WAS ON THE PASSENGER AND ALSO CAME OUT , LEFT THE DOOR OPEN, WE WHERE ABOUT 7 MIN TALKING WITH THE... Read more
Incident date: Nov 1, 2018
SPONTANEOUS ACCELERATION WITHOUT OPERATOR ERROR OR PARTICIPATION WHILE THE VEHICLE WAS IN MOTION. CRUISE CONTROL WAS NOT ON AT THE TIME. THE VEHICLE JUST ACCELERATED ON ITS OWN. ALSO, WINDSHIELD WIPERS INCREASED IN SPEED WITHOUT OPERATOR PARTICIPATION. EACH OCCURRENCE WAS UNRELATED WITH THE OTHER.
Incident date: Jan 9, 2019
HEADLIGHTS. THE HEADLIGHTS DURING THE NIGHT WHEN IN AUTO MODE WILL FLASH THE HIGH BEAMS WITHOUT INDICATION ON THE DASH. THE FLASHING LIGHTS CAUSE DISTRACTIONS ON THE ROADS WHILE DRIVING, BLINDING ONCOMING TRAFFIC AND SIGNALING OTHER DRIVERS. THE VEHICLE DOES HAVE AUTO HIGH BEAM FEATURE BUT THE HEADLIGHTS ARE FLASHING WHEN TRAFFIC IS PRESENT IN WELL LIT AREAS. THIS IS A MAJOR SAFETY CONCERN AND HAS... Read more
Incident date: Mar 15, 2018
TAKATA RECALL, WHEELS LOCKED WHEN BACKING UP ON A CITY STREET.
Incident date: Jan 15, 2019
AIR BAG WILL NOT DEPLOY AND SEAT BELT SENSOR WILL NOT FUNCTION. SEAT BELT WILL NOT LOCK AT TIMES. THIS HAPPENS WHILE IN MOTION OR STATIONARY.
Incident date: Jan 15, 2019
AIR BAG WILL NOT DEPLOY AND SEAT BELT SENSOR WILL NOT FUNCTION. SEAT BELT WILL NOT LOCK AT TIMES. THIS HAPPENS WHILE IN MOTION OR STATIONARY.
Incident date: May 30, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT RECEIVED A RECALL NOTIFICATION REGARDING THE AIR BAGS. THE NHTSA CAMPAIGN NUMBER WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE VEHICLE. BOHN FORD (3737 LAPALCO BLVD, HARVEY, LA 70058) CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE CONTACT STA... Read more
Incident date: Jul 4, 2018
I STARTED THE VEHICLE, THE SYNC SYSTEM WENT THROUGH A RESTART, KILLING THE ENGINE AND TURNING OFF THE DASHBOARD PANELS. IT HAD HAPPENED BEFORE ON A LEVEL SURFACE, BUT THIS TIME I WAS ON A 10-15% GRADE. I STOPPED AGAIN, TURNED THE VEHICLE OFF AND RETURNED ABOUT 15 MINUTES LATER. I WAS ON A SLIGHT HILL, WITH THE ELEVATION LOWER IN FRONT OF THE VEHICLE. I STARTED THE CAR AND STEPPED COMPLETELY OUT... Read more
Crash
Incident date: Jul 4, 2018
I STARTED THE VEHICLE, THE SYNC SYSTEM WENT THROUGH A RESTART, KILLING THE ENGINE AND TURNING OFF THE DASHBOARD PANELS. IT HAD HAPPENED BEFORE ON A LEVEL SURFACE, BUT THIS TIME I WAS ON A 10-15% GRADE. I STOPPED AGAIN, TURNED THE VEHICLE OFF AND RETURNED ABOUT 15 MINUTES LATER. I WAS ON A SLIGHT HILL, WITH THE ELEVATION LOWER IN FRONT OF THE VEHICLE. I STARTED THE CAR AND STEPPED COMPLETELY OUT... Read more
Crash
Incident date: Jul 4, 2018
I STARTED THE VEHICLE, THE SYNC SYSTEM WENT THROUGH A RESTART, KILLING THE ENGINE AND TURNING OFF THE DASHBOARD PANELS. IT HAD HAPPENED BEFORE ON A LEVEL SURFACE, BUT THIS TIME I WAS ON A 10-15% GRADE. I STOPPED AGAIN, TURNED THE VEHICLE OFF AND RETURNED ABOUT 15 MINUTES LATER. I WAS ON A SLIGHT HILL, WITH THE ELEVATION LOWER IN FRONT OF THE VEHICLE. I STARTED THE CAR AND STEPPED COMPLETELY OUT... Read more
Crash
Incident date: Jun 1, 2018
DRIVER DOOR LATCH ELECTRICAL COMPONENT CONSISTENTLY THINKS THE DOOR IS AJAR WHEN IN FACT THE DOOR IS CLOSED. THIS SETS THE VEHICLE CAR ALARM OFF WHEN THE VEHICLE IS PARKED 2-4 TIMES A DAY. ADDITIONALLY, WHEN DRIVING THE VEHICLE AT NIGHT, ALL OF THE INTERIOR LIGHTS REMAIN ON AS IT THINKS THE DOOR IS OPEN, CAUSING NIGHT TIME DRIVING VERY DIFFICULT. THIS IS OBVIOUSLY A FLAW IN THE DESIGN SINCE THE... Read more
Incident date: Jun 1, 2018
DRIVER DOOR LATCH ELECTRICAL COMPONENT CONSISTENTLY THINKS THE DOOR IS AJAR WHEN IN FACT THE DOOR IS CLOSED. THIS SETS THE VEHICLE CAR ALARM OFF WHEN THE VEHICLE IS PARKED 2-4 TIMES A DAY. ADDITIONALLY, WHEN DRIVING THE VEHICLE AT NIGHT, ALL OF THE INTERIOR LIGHTS REMAIN ON AS IT THINKS THE DOOR IS OPEN, CAUSING NIGHT TIME DRIVING VERY DIFFICULT. THIS IS OBVIOUSLY A FLAW IN THE DESIGN SINCE THE... Read more
Incident date: Feb 4, 2019
WHILE DRIVING, IN CITY TRAFFIC, 'LOW OIL PRESSURE' WARNING LIGHT CAME ON AND CAR STALLED. HAD TO PUT CAR INTO NEUTRAL AND RESTART. PULLED INTO A PARKING LOT TO CHECK OIL LEVELS AND IT WAS FINE.
Incident date: Feb 4, 2019
WHILE DRIVING, IN CITY TRAFFIC, 'LOW OIL PRESSURE' WARNING LIGHT CAME ON AND CAR STALLED. HAD TO PUT CAR INTO NEUTRAL AND RESTART. PULLED INTO A PARKING LOT TO CHECK OIL LEVELS AND IT WAS FINE.
Incident date: Feb 4, 2019
WHILE DRIVING, IN CITY TRAFFIC, 'LOW OIL PRESSURE' WARNING LIGHT CAME ON AND CAR STALLED. HAD TO PUT CAR INTO NEUTRAL AND RESTART. PULLED INTO A PARKING LOT TO CHECK OIL LEVELS AND IT WAS FINE.
Incident date: Dec 1, 2018
TL* THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE BATTERY DRAINED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE LIGHT CONTROL MODULE FAILED. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 64,000.
Incident date: Jan 28, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTICE FOR MANUFACTURER RECALL NUMBER: 19S01 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME. THE CONTACT STATED THAT NICK MAYER LINCOLN (6180 MAYFIELD RD, MAYFIELD HEIGHTS, OH 44124, (440) 442-8000) MAY BE ABLE TO PROVIDE THE RECALL REPAIR. IN ACCORDANCE TO THE TERMS SPECIFIE... Read more
Incident date: Jul 15, 2016
I WASN'T AWARE UNTIL RECENT THAT THERE HAD BEEN A RECALL ON MY VEHICLE ON OCTOBER 28, 2015. I FIND THIS INFORMATION ON CREDIT KARMA AND I BEEN HAVING PROBLEM WITH LOOSE STEERING I NEVER RECEIVED ANYTHING REGARDING A RECALL ON MY CAR. I WOULD HAVE DEFINITELY TOOK IT IN FOR REPAIRS. I NEED TO KNOW IF THE RECALL STILL VALID BECAUSE I NEED THE STEERING FIXED. WHEN DRIVING THE STEERING HAS A LOT PLAY... Read more
Incident date: Jan 9, 2019
TAKATA RECALL - FOR THREE WEEKS NOW, I'VE BEEN TRYING TO SCHEDULE A REPAIR ON MY LINCOLN MKX'S PASSENGER SIDE AIRBAG AFTER GETTING THE NOTIFICATION FROM LINCOLN MOTOR COMPANY + MY SAFETY RECALL NUMBER. ALL FOUR OF THE LINCOLN FORD DEALERSHIPS NEAR ME IN WASHINGTON ARE EITHER (1) NOT CALLING ME BACK, OR (2) HAVE A WAIT LIST OF CUSTOMERS THAT IS 450 OWNERS DEEP (EVERGREEN LINCOLN FORD)!!! THAT IS ... Read more
Incident date: Jan 25, 2019
STEERING COLUMN MOTOR GRINDS AND CLICKS WHEN EXTENDING AND RETRACTING. THIS OCCURS WHEN STARTING AND TURNING OFF THE CAR. STEERING WHEEL CANNOT BE ADJUSTED. IT WON'T EXTEND FULLY, OR MOVE UP AND DOWN.
Incident date: Jan 25, 2019
STEERING COLUMN MOTOR GRINDS AND CLICKS WHEN EXTENDING AND RETRACTING. THIS OCCURS WHEN STARTING AND TURNING OFF THE CAR. STEERING WHEEL CANNOT BE ADJUSTED. IT WON'T EXTEND FULLY, OR MOVE UP AND DOWN.
Incident date: Dec 27, 2018
TL* THE CONTACT OWNS A 2015 LINCOLN MKT. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START FROM A PARKED POSITION. THE CONTACT STATED THAT THE VEHICLE WAS EXPERIENCING THE SAME SYMPTOMS AS LISTED IN NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE). THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE FUEL PUMP WAS REPLACED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED. THE FAILURE M... Read more
LINCOLN
MKZ HYBRID
(2011) — AIR BAGS
Jan 22, 2019
Incident date: Mar 28, 2016
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ HYBRID. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE MANUFACTURER FAILED TO REPAIR THE VEHICLE WITHIN A REASONABLE AMOUNT OF TIME. NICK MAYER FORD (6200 MAYFIELD RD, MAYFIELD, OH 44124) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIR. THE M... Read more
Incident date: Aug 3, 2017
ON OR ABOUT AUGUST 2017, WHILE DRIVING I NOTICED EXHAUST FUMES COMING INTO INTERIOR OF 2016 LINCOLN MKX SUV WHICH SMELLED BAD AND MADE EYES WATER. TOOK CAR TO DEALERSHIP FOR THE PROBLEM: 1. THEY FOUND THAT REAR WELD SEAMS BEHIND LEFT AND RIGHT TAIL LIGHTS WERE CRACKED AND ALSO WELD SEAMS BELOW LEFT AND RIGHT TAIL LIGHTS WERE CRACKED. 2. RUBBER GROMMET WAS MISSING (HOLE) BEHIND LEFT TAIL LIGH... Read more
Incident date: Oct 22, 2018
ON OR ABOUT 10/22/18, TOOK SUV TO DEALERSHIP FOR SCHEDULED MAINTENANCE. MECHANIC FOUND THAT SUV NEEDED FRONT BRAKES. 1. FRONT ROTORS WERE MACHINED AND NEW BRAKE PADS INSTALLED. ABOUT A WEEK LATER; AS I APPLIED BRAKES CAR STARTED MAKING GRINDING NOISE, NOISE IS INTERMITTENT AND SOUNDS LIKE IT IS COMING FROM FRONT BRAKES. 11/29/18 - TOOK SUV BACK FOR FRONT BRAKE INTERMITTENT NOISE; ROTORS WERE REP... Read more
Incident date: Aug 1, 2018
I RECEIVED A RECALL NOTICE AND TOOK MY VEHICLE TO THE DEALER IN VISALIA AS ADVISED AND THEY TOLD ME THEY CANNOT FIX THIS ISSUE THAT THE PARTS ARE DISCONTINUED.
LINCOLN
CONTINENTAL
(1997) — UNKNOWN OR OTHER
Jan 20, 2019
Incident date: Jan 17, 2019
SHORTLY AFTER START, 200M, ENGINE STILL COLD , I SMELL SMOKE,,STOPTED IMMEDIATLY PASSING BRIDGE, SMOKE STILL, MORE INTENSIVE. I TALK TO DRIVERS AROUND TO CALL FIRE DEPARTEMENT. TOOK ONLY BLOUSE CLOSE TO ME AND LEAVE THE CAR. MOKE AND FIRST FIRE STARTED RIGHT FROM FEED SPACE. NO FIRE IN ENGINE AREA. .
Fire
Incident date: Jan 17, 2019
WAS DRIVING TO WORK AND THE OLD SISTEM SHUT DOWN WITH OUT WARNING MAINTENANCE ALMOST HIT TWO CARS BEGGING ME JUST THE TIME TO STOP MI CAR TURN ENGINE OFF AND ON I JUST FEEL INSECURE I USE THIS CAR TO DO UBER AND LIFT HOW I CAN WORK LIKE THIS WHEN I TAKE LOOK ON INTERNET FOUND THIS PAGE AND LOT COMPLAIN LIKE THIS TO FORD COMPANY