Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Aug 2, 2019
AUG 2, MY HUSBAND & I WERE APPROACHING A 4-WAY LIGHT NEAR OUR NEIGHBORHOOD. WE WERE SLOWING DOWN TO TURN RIGHT AT THE INTERSECTION. AS WE BEGAN THE TURN, THE TIRES LOCKED & OUR CAR SLIDE LEFT ACROSS LANES THAT RESULTED IN A CRASH. BOTH AIRBAGS DEPLOYED. I WAS THROWN INTO THE WINDSHIELD, DESPITE MY SEAT-BELT, BUSTING IT. THEN, MY AIRBAG DEPLOYED. IT WAS LIKE MY HUSBAND HAD NO CONTROL OF THE VEHICLE... Read more
Crash
2 injured
Incident date: Aug 2, 2019
AUG 2, MY HUSBAND & I WERE APPROACHING A 4-WAY LIGHT NEAR OUR NEIGHBORHOOD. WE WERE SLOWING DOWN TO TURN RIGHT AT THE INTERSECTION. AS WE BEGAN THE TURN, THE TIRES LOCKED & OUR CAR SLIDE LEFT ACROSS LANES THAT RESULTED IN A CRASH. BOTH AIRBAGS DEPLOYED. I WAS THROWN INTO THE WINDSHIELD, DESPITE MY SEAT-BELT, BUSTING IT. THEN, MY AIRBAG DEPLOYED. IT WAS LIKE MY HUSBAND HAD NO CONTROL OF THE VEHICLE... Read more
Crash
2 injured
Incident date: Aug 2, 2019
AUG 2, MY HUSBAND & I WERE APPROACHING A 4-WAY LIGHT NEAR OUR NEIGHBORHOOD. WE WERE SLOWING DOWN TO TURN RIGHT AT THE INTERSECTION. AS WE BEGAN THE TURN, THE TIRES LOCKED & OUR CAR SLIDE LEFT ACROSS LANES THAT RESULTED IN A CRASH. BOTH AIRBAGS DEPLOYED. I WAS THROWN INTO THE WINDSHIELD, DESPITE MY SEAT-BELT, BUSTING IT. THEN, MY AIRBAG DEPLOYED. IT WAS LIKE MY HUSBAND HAD NO CONTROL OF THE VEHICLE... Read more
Crash
2 injured
Incident date: Jul 18, 2019
ON JULY 18, 2019, THE BRAKES ON MY 2013 MKX SUDDENLY BECAME VERY STIFF WITH POOR BRAKING WHILE DRIVING IN TOWN. I IMMEDIATELY TOOK IT TO A LOCAL SERVICE CENTER AND WAS INFORMED THAT THERE WAS A SAFETY RECALL ON THE 2013 MKX BRAKES AND IT WAS SUGGESTED I TAKE IT TO THE LOCAL FORD DEALERSHIP. I WENT DIRECTLY THERE (LESS THAN 1 MILE) IT WAS DIAGNOSED BY THE SERVICE WRITER TO BE A DEFECTIVE BRAKE B... Read more
Incident date: Aug 7, 2019
REAR LIFT GATE HYDRAULIC LIFTER ON DRIVER SIDE EXPLODED WHILE CAR WAS JUST PARKED. PART OF IT WENT THROUGH THE REAR OF THE CAR AND LANDED ON MY PATIO COVERING. THE LARGER PART REMAINED INSIDE THE TAILGATE AREA. THIS COULD HAVE KILLED SOMEONE. ABOUT 30 MINUTES PRIOR WHEN I USED A BUTTON TO OPEN THE AUTOMATIC HYDRAULIC TAILGATE IT.KEPT CLOSING AND WOULDNT STAY OPEN. SO WE USED THE GLASS WINDOW HATC... Read more
Incident date: Apr 1, 2019
SEATBELT IS NOT RECOILING PROPERLY. DEALERSHIP REPLACED IT, NEW ONE IS HAVING SIMILAR ISSUES. SAT IN OTHER BLACK LABEL NAVIGATORS AND THEY ALSO HAD THE SAME ISSUE. WHEN USING THE CRUISE CONTROL, THE BRAKES ARE MAKING AN ODD NOISE (IT MAKES THE SAME TYPE OF SOUND YOU HEAR WHEN GETTING UP FROM A LEATHER COUCH) WINDOW WASHERS HAVE FAILED MULTIPLE TIMES. I HAVE MULTIPLE VIDEO'S OF THAT DRI... Read more
Incident date: Apr 1, 2019
SEATBELT IS NOT RECOILING PROPERLY. DEALERSHIP REPLACED IT, NEW ONE IS HAVING SIMILAR ISSUES. SAT IN OTHER BLACK LABEL NAVIGATORS AND THEY ALSO HAD THE SAME ISSUE. WHEN USING THE CRUISE CONTROL, THE BRAKES ARE MAKING AN ODD NOISE (IT MAKES THE SAME TYPE OF SOUND YOU HEAR WHEN GETTING UP FROM A LEATHER COUCH) WINDOW WASHERS HAVE FAILED MULTIPLE TIMES. I HAVE MULTIPLE VIDEO'S OF THAT DRI... Read more
Incident date: Apr 1, 2019
SEATBELT IS NOT RECOILING PROPERLY. DEALERSHIP REPLACED IT, NEW ONE IS HAVING SIMILAR ISSUES. SAT IN OTHER BLACK LABEL NAVIGATORS AND THEY ALSO HAD THE SAME ISSUE. WHEN USING THE CRUISE CONTROL, THE BRAKES ARE MAKING AN ODD NOISE (IT MAKES THE SAME TYPE OF SOUND YOU HEAR WHEN GETTING UP FROM A LEATHER COUCH) WINDOW WASHERS HAVE FAILED MULTIPLE TIMES. I HAVE MULTIPLE VIDEO'S OF THAT DRI... Read more
Incident date: Mar 31, 2019
PURCHASED CAR MARCH 23. ON MARCH 31, STOPPED TO GET GAS, WHEN RESTARTED THE CAR, THE INSTRUMENT PANEL WAS BLACK. DID NOT COME BACK UP UNTIL NEXT DAY. THIS HAS REPEATED ON MAY 15TH, MAY 29TH, JUNE 26TH AND AUG 3RD. NAVIGATION SCREEN HAS FROZEN TWICE, APRIL 16TH AND AUG 2ND. I HAVE HAD IT INTO THE DEALER EACH TIME, KEPT IT FOR NEARLY 2 WEEKS AFTER THE JUNE 26TH EVENT AND HAVE YET TO DUPLICATE THE ... Read more
Incident date: Aug 5, 2019
LEFT REAR DOOR AJAR SENSOR WILL NOT SHUT OFF. THE CAR CONSISTENTLY THINKS THE DOOR IS AJAR WHEN IN FACT THE DOOR IS CLOSED. THIS SETS THE VEHICLE CAR ALARM OFF WHEN THE VEHICLE IS PARKED 2-4 TIMES A DAY. ADDITIONALLY, WHEN DRIVING THE VEHICLE AT NIGHT, ALL OF THE INTERIOR LIGHTS REMAIN ON AS IT THINKS THE DOOR IS OPEN, CAUSING NIGHT TIME DRIVING VERY DIFFICULT. WE HAVE TO DISCONNECT THE BATTERY AT... Read more
Incident date: Apr 17, 2019
A FEW MONTHS AGO, AROUND 65,000 MILES, I WAS DRIVING ON THE HIGHWAY WHEN I NOTICED A LOSS OF POWER AS I WAS TRYING TO ACCELERATE. AT THAT SAME TIME, THE CHECK ENGINE ICON STARTED FLASHING. I WAS UNABLE TO ACCELERATE UNTIL THE CHECK ENGINE ICON STOPPED FLASHING. EVERYTHING WENT BACK TO NORMAL AND I DIDN'T EXPERIENCE THIS PROBLEM AGAIN FOR A COUPLE OF MONTHS. THIS WOULD OCCASIONALLY HAPPEN WHENEVER ... Read more
Incident date: Apr 17, 2019
A FEW MONTHS AGO, AROUND 65,000 MILES, I WAS DRIVING ON THE HIGHWAY WHEN I NOTICED A LOSS OF POWER AS I WAS TRYING TO ACCELERATE. AT THAT SAME TIME, THE CHECK ENGINE ICON STARTED FLASHING. I WAS UNABLE TO ACCELERATE UNTIL THE CHECK ENGINE ICON STOPPED FLASHING. EVERYTHING WENT BACK TO NORMAL AND I DIDN'T EXPERIENCE THIS PROBLEM AGAIN FOR A COUPLE OF MONTHS. THIS WOULD OCCASIONALLY HAPPEN WHENEVER ... Read more
Incident date: Apr 17, 2019
A FEW MONTHS AGO, AROUND 65,000 MILES, I WAS DRIVING ON THE HIGHWAY WHEN I NOTICED A LOSS OF POWER AS I WAS TRYING TO ACCELERATE. AT THAT SAME TIME, THE CHECK ENGINE ICON STARTED FLASHING. I WAS UNABLE TO ACCELERATE UNTIL THE CHECK ENGINE ICON STOPPED FLASHING. EVERYTHING WENT BACK TO NORMAL AND I DIDN'T EXPERIENCE THIS PROBLEM AGAIN FOR A COUPLE OF MONTHS. THIS WOULD OCCASIONALLY HAPPEN WHENEVER ... Read more
Incident date: May 15, 2019
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO CURRIE MOTORS FORD OF VALPO (LOCATED AT 2052 W MORTHLAND DR, VALPARAISO, IN 46385, (219) 336-1373) WHERE IT WAS DIAGNOSED THAT THE SEAT BELT BUCKLE ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE... Read more
Incident date: May 15, 2019
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO CURRIE MOTORS FORD OF VALPO (LOCATED AT 2052 W MORTHLAND DR, VALPARAISO, IN 46385, (219) 336-1373) WHERE IT WAS DIAGNOSED THAT THE SEAT BELT BUCKLE ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE... Read more
Incident date: Jul 31, 2019
PERIODICALLY GETTING "POWER STEERING ASSIST FAULT" AND THE EPAS ELECTRIC POWER STEERING QUITS WORKING. APPARENTLY THERE WAS A RECALL FOR THIS EXACT ISSUE, BUT IT ONLY INCLUDED 2011-2012 LINCOLN MKT/MKS AND FORD FLEX WHEN IT SHOULD HAVE ALSO INCLUDED 2010 MODELS. SO FAR IT HAS ONLY HAPPENED WHEN THE VEHICLE IS FIRST STARTED (STATIONARY) AND WE'VE BEEN ABLE TO GET IT TO WORK AGAIN BY SHUTTING OFF ... Read more
Incident date: Aug 1, 2019
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT HEARD A LOUD EXPLOSIVE SOUND. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND DISCOVERED THAT THE SUN ROOF EXPLODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 258,000.
Incident date: Oct 25, 2018
SMELL OF WIRES BURNING, SEAT BURNING SKIN, SCREEN AND OTHER ITEMS NOT WORKING.
Incident date: Jul 26, 2019
SEATBELT SENSOR ON OUR 06 LINCOLN TOWN CAR FAILED AND REPLACEMENT COST TO REPLACE THE SENSOR IS VERY PROHIBITIVE. I READ MANY COMPLAINTS WITH THIS SAME ISSUE, SO I BELIEVE FORD/LINCOLN SHOULD BE REQUIRED TO RECALL AND REPLACE SAID EQUIPMENT.
Incident date: Jul 25, 2019
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND COULD NOT BE TURNED. THE CONTACT DROVE TO AN UNKNOWN DEALER AND WAS INFORMED THAT THE POWER STEERING ASSIST FAILED. THE POWER STEERING ASSIST WAS NOT REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE M... Read more
Incident date: Jul 5, 2019
UNABLE TO START CAR. INITIALLY NO KEY DETECTED APPEARED AS A WARNING WHILE DRIVING THE CAR. STOPPED AND WAS UNABLE TO RESTART. CHANGED REMOTE KEY BATTERY BUT STILL DID NOT START. RADIO WORKED. I COULD NOT RAISE THE WINDOWS OR LOCK THE DOORS MANUALLY/ WITH THE BUTTONS INSIDE THE CAR. I CALLED ROAD SIDE SERVICE THEY TOLD ME ABOUT THE BACKUP SLOT. CAR STARTED. IT HAPPENED AGAIN. TOOK CAR BATTERY TO B... Read more
Incident date: Jul 28, 2019
SUBJECT : GETTING A RAW DEAL ! JUST BOUGHT 2009 LINCOLN MKX. PROBLEMS ARE SURMOUNTING QUICKLY. FUMES IN CABIN RECALL IS CONNECTED TO TRANSMISSION FAILURE IN FORDS, LINCOLNS, MAZDA YEARS 2007 - 2013 APPROXIMATELY AS REPORTED. THE FUEL PUMP FAILS AND IS NOT EASILY REPLACEABLE. FORD IS AT FAULT FOR POORLY DESIGNING A $200 PART BEHIND A "TIMING CHAIN" WHICH REQUIRES REMOVAL BEFORE YOU CAN REACH... Read more
Incident date: Jul 28, 2019
SUBJECT : GETTING A RAW DEAL ! JUST BOUGHT 2009 LINCOLN MKX. PROBLEMS ARE SURMOUNTING QUICKLY. FUMES IN CABIN RECALL IS CONNECTED TO TRANSMISSION FAILURE IN FORDS, LINCOLNS, MAZDA YEARS 2007 - 2013 APPROXIMATELY AS REPORTED. THE FUEL PUMP FAILS AND IS NOT EASILY REPLACEABLE. FORD IS AT FAULT FOR POORLY DESIGNING A $200 PART BEHIND A "TIMING CHAIN" WHICH REQUIRES REMOVAL BEFORE YOU CAN REACH... Read more
Incident date: Jul 28, 2019
SUBJECT : GETTING A RAW DEAL ! JUST BOUGHT 2009 LINCOLN MKX. PROBLEMS ARE SURMOUNTING QUICKLY. FUMES IN CABIN RECALL IS CONNECTED TO TRANSMISSION FAILURE IN FORDS, LINCOLNS, MAZDA YEARS 2007 - 2013 APPROXIMATELY AS REPORTED. THE FUEL PUMP FAILS AND IS NOT EASILY REPLACEABLE. FORD IS AT FAULT FOR POORLY DESIGNING A $200 PART BEHIND A "TIMING CHAIN" WHICH REQUIRES REMOVAL BEFORE YOU CAN REACH... Read more
Incident date: Jul 3, 2019
DRIVING DOWN THE ROAD AND OUT OF NOWHERE THE TEMP GAUGE SPIKES TO HOT. I WAS ABLE TO PULL OVER OFF THE SIDE OF THE ROAD AND THE CAR SMELLED VERY STRONGLY OF COOLANT. AFTER GETTING THE CAR HOME AND UPON FURTHER INSPECTION I DETERMINED THAT THE INTERNAL WATER PUMP FAILED. THIS IS A RECURRING PROBLEM WITH THE DURETEC ENGINES. NO WARNING FROM THE MANUFACTURER OR THE DEALER WHO SOLD ME THE CAR. THERE I... Read more
Incident date: Jun 4, 2019
11/23/2015 VEHICLE ENGINE MALFUNCTIONED, OVERHEATED AND STOPPED WORKING WHILE DRIVING ON THE HIGHWAY. VEHICLE HAD TO BE TOWED TO DEALERSHIP. DEALERSHIP REPLACED ENGINE AND RELATED PARTS AND I PICKED UP ON 12/17/15. MILEAGE 2,411 1/1/2016 ENGINE STARTED MAKING A WHINING SOUND AND THE AC STOPPED BLOWING COLD AIR. MILEAGE 2,958 9/27/2016 RATTLING SUNROOF AND TRANSMISSION WAS LUNGING WHEN COMING TO... Read more
Incident date: Jun 4, 2019
11/23/2015 VEHICLE ENGINE MALFUNCTIONED, OVERHEATED AND STOPPED WORKING WHILE DRIVING ON THE HIGHWAY. VEHICLE HAD TO BE TOWED TO DEALERSHIP. DEALERSHIP REPLACED ENGINE AND RELATED PARTS AND I PICKED UP ON 12/17/15. MILEAGE 2,411 1/1/2016 ENGINE STARTED MAKING A WHINING SOUND AND THE AC STOPPED BLOWING COLD AIR. MILEAGE 2,958 9/27/2016 RATTLING SUNROOF AND TRANSMISSION WAS LUNGING WHEN COMING TO... Read more
Incident date: Jun 4, 2019
11/23/2015 VEHICLE ENGINE MALFUNCTIONED, OVERHEATED AND STOPPED WORKING WHILE DRIVING ON THE HIGHWAY. VEHICLE HAD TO BE TOWED TO DEALERSHIP. DEALERSHIP REPLACED ENGINE AND RELATED PARTS AND I PICKED UP ON 12/17/15. MILEAGE 2,411 1/1/2016 ENGINE STARTED MAKING A WHINING SOUND AND THE AC STOPPED BLOWING COLD AIR. MILEAGE 2,958 9/27/2016 RATTLING SUNROOF AND TRANSMISSION WAS LUNGING WHEN COMING TO... Read more
Incident date: Jan 16, 2019
2017 LINCOLN MKC. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED WHILE COMING TO A STOP THE VEHICLE ACCELERATED OVER A CEMENT BLOCK, INTO A SMALL SIGN, AND OVER A SIDEWALK. THE DEALER WAS MADE AWARE OF THE FAILURE BUT, COULD NOT DUPLICATE THE FAILURE. *JS
Crash
Incident date: Jul 10, 2019
WHILE DRIVING THE VEHICLE WILL SUDDENLY ACCELERATE UNEXPECTEDLY AND ON MORE THAN ONE OCCASIONS I ALMOST CRASHED INTO THE VEHICLE IN FRONT OF ME. TOOK THE CAR TO MY MECHANIC AND HE STATED THAT THIS IS A KNOW PROBLEM WITH THIS ENGINE AND LINCOLN IS REPLACING THE ENGINE BUT I CHECKED WITH LINCOLN THEY SAID THERE ARE NO SAFETY RECALLS.... **
Incident date: Feb 1, 2018
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT THE DASHBOARD DETACHED AND WAS CRACKED AROUND THE VENT ON THE FRONT PASSENGER SIDE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO COCONUT CREEK LINCOLN (LOCATED AT 4970 NORTH, FL-7, COCONUT CREEK, FL 33073, (888) 406-4853), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE ... Read more
Incident date: Jul 21, 2019
WHILE TRAVELING ON INTERSTATE 90 A APPROX 60 MPH. THE VEHICLE STARTED SLOWING DOWN. I LOOKED AT THE SPEEDOMETER AND IT READ 0. SECONDS LATER THE DASH POWER FLASHED AND WENT COMPLETELY DARK. I'M HAD ABSOLUTELY NO POWER AT 60MPH ON AN INTERSTATE. FORTUNATELY, I WAS ABLE TO CRUISE ALONG AT MAKE IT TO THE NEXT EXIT AND STOP ON THE SIDE OF THE ROAD. ONCE STOPPED, I TOOK GEAR OUT OF DRIVE AND PU... Read more
Incident date: Jul 21, 2019
WHILE TRAVELING ON INTERSTATE 90 A APPROX 60 MPH. THE VEHICLE STARTED SLOWING DOWN. I LOOKED AT THE SPEEDOMETER AND IT READ 0. SECONDS LATER THE DASH POWER FLASHED AND WENT COMPLETELY DARK. I'M HAD ABSOLUTELY NO POWER AT 60MPH ON AN INTERSTATE. FORTUNATELY, I WAS ABLE TO CRUISE ALONG AT MAKE IT TO THE NEXT EXIT AND STOP ON THE SIDE OF THE ROAD. ONCE STOPPED, I TOOK GEAR OUT OF DRIVE AND PU... Read more
Incident date: Jul 21, 2019
WHILE TRAVELING ON INTERSTATE 90 A APPROX 60 MPH. THE VEHICLE STARTED SLOWING DOWN. I LOOKED AT THE SPEEDOMETER AND IT READ 0. SECONDS LATER THE DASH POWER FLASHED AND WENT COMPLETELY DARK. I'M HAD ABSOLUTELY NO POWER AT 60MPH ON AN INTERSTATE. FORTUNATELY, I WAS ABLE TO CRUISE ALONG AT MAKE IT TO THE NEXT EXIT AND STOP ON THE SIDE OF THE ROAD. ONCE STOPPED, I TOOK GEAR OUT OF DRIVE AND PU... Read more
Incident date: Jul 21, 2019
INTERMITTENT LOSS OF POWER AND/OR AN ILLUMINATED POWERTRAIN MALFUNCTION. VEHICLE STALLS DUE TO FAULTY THROTTLE BODY ACTUATOR. FORD/LINCOLN IS WELL AWARE OF THIS ISSUE AND HAS ISSUED A FIELD SERVICE ACTION BULLETIN FOR THIS CONDITION (16B32). HTTPS://FORD.OEMDTC.COM/2593/INTERMITTENT-LOSS-OF-POWER-ANDOR-AN-ILLUMINATED-POWERTRAIN-MALFUNCTION-WRENCH-LAMP-WITH-DTCS-P2111-P2112-ANDOR-P2119-2... Read more
Incident date: Jul 18, 2019
STEERING WHEEL MAKES A LOUD NOISE (SQUEALING NOISE) WHILE DRIVING LEFT OR RIGHT VERY DIFFICULT TO MANEUVER STEERING WHEEL.
Incident date: Jul 7, 2019
THE INSTRUMENT CLUSTER FAILED 2 DAYS AFTER PURCHASE. NO INDICATION OF SPEED NOR FUEL LEVEL.
Incident date: Jul 13, 2019
WHILE DRIVING, SOMETIMES THE HORN COMPLETELY STOPS WORKING, AT THE SAME TIME THE HORN STOPS WORKING I CAN REMOVE MY SEATBELT OR HAVE A PASSENGER NOT WEARING A SEAT BELT AND THE SEAT BELT INDICATOR AND CHIME DOES NOT COME ON, I HAVE BUCKLED AND UNBUCKLED THE SEATBELT TO TRY TO GET THE INDICATOR TO COME ON AND NOTHING HAPPENS. I AM WORRIED THAT THE SEAT SENSORS OR SEAT BELT LATCH ARE DEFECTIVE ALS... Read more
Incident date: Jul 13, 2019
WHILE DRIVING, SOMETIMES THE HORN COMPLETELY STOPS WORKING, AT THE SAME TIME THE HORN STOPS WORKING I CAN REMOVE MY SEATBELT OR HAVE A PASSENGER NOT WEARING A SEAT BELT AND THE SEAT BELT INDICATOR AND CHIME DOES NOT COME ON, I HAVE BUCKLED AND UNBUCKLED THE SEATBELT TO TRY TO GET THE INDICATOR TO COME ON AND NOTHING HAPPENS. I AM WORRIED THAT THE SEAT SENSORS OR SEAT BELT LATCH ARE DEFECTIVE ALS... Read more
Incident date: Jul 13, 2019
WHILE DRIVING, SOMETIMES THE HORN COMPLETELY STOPS WORKING, AT THE SAME TIME THE HORN STOPS WORKING I CAN REMOVE MY SEATBELT OR HAVE A PASSENGER NOT WEARING A SEAT BELT AND THE SEAT BELT INDICATOR AND CHIME DOES NOT COME ON, I HAVE BUCKLED AND UNBUCKLED THE SEATBELT TO TRY TO GET THE INDICATOR TO COME ON AND NOTHING HAPPENS. I AM WORRIED THAT THE SEAT SENSORS OR SEAT BELT LATCH ARE DEFECTIVE ALS... Read more
Incident date: Jul 9, 2019
MY BRAKE BOOSTER WENT OUT. I DID FIND THAT THERE WAS A EXTENDED WARRANTY FOR SOME BUT MY VIN NUMBER DID "NOT" QUALIFY. SOUNDS LIKE A LIE TO ME. THIS IS A LIFE THREATENING. I AM NOT THE ONLY ONE WITH THIS PROBLEM AS OTHERS HAVE BEEN GIVEN THE EXTENDED WARRANTY COVERAGE. THE FACT THAT THIS IS WAS DONE ON SOME BUT NOT ALL, DOES NOT MAKE SAFETY SENSE TO ME. MY CAR WAS ASSEMBLED AT THE DESIGNATED SITE... Read more
Incident date: Jul 12, 2019
BRAKE BOOSTER VACUUM LEAKS CAUSING BRAKES TO SQUEAL AND HISS THUS RENDERING VEHICLE UNSAFE STOP.. THE RECALL STARTS ON 2010 MODELS BUT THE RECALL SHOULD HAVE STARTED ON THE 2009S. I HAD TO REPLACE IT AND IT COST 700. NOW MY VEHICLE IS MECHANICALLY SOUND.
Incident date: Dec 1, 2017
TL* THE CONTACT OWNS A 2014 LINCOLN MKZ. THE CONTACT STATED THAT THE DOOR LATCHES WERE INOPERABLE. THE FAILURE OCCURRED TWICE. THE FIRST FAILURE OCCURRED ON THE REAR DRIVER'S SIDE DOOR. FIESTA LINCOLN (1720 S MESA DR, MESA, AZ 85210, (480) 813-4900) WAS CONTACTED, BUT WOULD NOT REPAIR THE VEHICLE BECAUSE IT WAS NOT UNDER WARRANTY OR INCLUDED IN A RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILUR... Read more
Incident date: Jul 12, 2019
TL* THE CONTACT OWNS A 2003 LINCOLN AVIATOR. THE CONTACT STATED THAT THE GEAR FAILED TO SHIFT FROM PARK INTO ANY OTHER GEAR BECAUSE THE GEAR SHIFTER WAS FRACTURED. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V313000 (POWER TRAIN); HOWEVER, THE VEHICLE EXHIBITED THE SAME FAILURE AS LISTED IN THE RECALL CAMPAIGN. THE VEHICLE WAS NOT REPAIRED. THE DEA... Read more
Incident date: Jul 10, 2019
WHILE MAKING A TURN ONTO HIGHWAY MY ELECTRIC POWER STEERING COMPLETELY WENT OUT WITH CARS TURNING NEXT TO ME. IT YANKED THE WHEEL OUT OF MY HAND ALMOST CAUSING A CRASH. THEN A WINDOW APPEARS IN LY CAR SAYING YOUR STEERING HAS FAILED PULL OVER SAFELY . LITTLE LATE FOR THAT. AFTER GETTING CAR TO DEALER AND WAITING I SEARCHED AND FOUND ELECTRIC STEERING RECALL FROM 2015 SOME 400K CARS. THE SAME YEAR ... Read more
Incident date: Jan 1, 2019
SEAT BELT SENSOR DOES NOT COME ON ALL THE TIME WHEN SEAT IS OCCUPIED, HORN DOES NOT WORK ALL THE TIME. I WAS INFORMED THAT THIS COULD BE A MAJOR PROBLEM IF LEFT UNREPAIRED. I CANT SEEM TO GET MY LOCAL LINCOLN DEALERSHIP TO FIX THE PROBLEM WEITHER ITS A MODULE OR SOMETHING ELSE.
Incident date: Jan 1, 2019
SEAT BELT SENSOR DOES NOT COME ON ALL THE TIME WHEN SEAT IS OCCUPIED, HORN DOES NOT WORK ALL THE TIME. I WAS INFORMED THAT THIS COULD BE A MAJOR PROBLEM IF LEFT UNREPAIRED. I CANT SEEM TO GET MY LOCAL LINCOLN DEALERSHIP TO FIX THE PROBLEM WEITHER ITS A MODULE OR SOMETHING ELSE.
Incident date: Jan 1, 2019
SEAT BELT SENSOR DOES NOT COME ON ALL THE TIME WHEN SEAT IS OCCUPIED, HORN DOES NOT WORK ALL THE TIME. I WAS INFORMED THAT THIS COULD BE A MAJOR PROBLEM IF LEFT UNREPAIRED. I CANT SEEM TO GET MY LOCAL LINCOLN DEALERSHIP TO FIX THE PROBLEM WEITHER ITS A MODULE OR SOMETHING ELSE.
Incident date: Jul 12, 2019
I WAS DRIVING ON INTERSTATE 69 IN HOUSTON, TEXAS WHEN I FEEL LT LIKE THE BRAKE PETAL WAS HARD TO PUSH AND ALSO HEARD A SOUND FROM THE DASH. THIS TERRIFIED ME SO I GOT OFF THE FREEWAY AND IMMEDIATELY LOOKED UP BRAKE CHECK LOCATION TO GO GET THE BRAKES CHECKED. I FOUND ONE 8 MILES AWAY AND DROVE THERE AND EXPLAINED TO A TECHNICIAN WHAT HAD HAPPEN. THE TECHNICIAN GOT INTO MY LINCOLN AND STEPPED ON TH... Read more
Incident date: Jul 12, 2019
I WAS DRIVING ON INTERSTATE 69 IN HOUSTON, TEXAS WHEN I FEEL LT LIKE THE BRAKE PETAL WAS HARD TO PUSH AND ALSO HEARD A SOUND FROM THE DASH. THIS TERRIFIED ME SO I GOT OFF THE FREEWAY AND IMMEDIATELY LOOKED UP BRAKE CHECK LOCATION TO GO GET THE BRAKES CHECKED. I FOUND ONE 8 MILES AWAY AND DROVE THERE AND EXPLAINED TO A TECHNICIAN WHAT HAD HAPPEN. THE TECHNICIAN GOT INTO MY LINCOLN AND STEPPED ON TH... Read more