Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 18,739 complaints for LINCOLN
Incident date: Mar 12, 2019
THIS HAS HAPPENED 2XS WITHIN THE LAST 4 WEEKS. CAR ONLY HAS 49,000 MILES. CAR STARTS TO SHAKE WHEN DRIVING SPEED OF 50 MILESHR APPOX. THEN CAR SHUTS OFF, NO BRAKES, AND CANNOT STEERING. DRIFTED TO THE SIDE OF THE ROAD. TRIED TO START..IT DID START UP AGAIN AFTR 5 MINUTES. HAD IT INTO 2 DEALERS(LINCOLN) AND COULD NOT FIND A PROBLEM, NO COMPUTER ERRORS ABOUT WHAT HAD HAPPENED. NOW CAR HAS BEEN I... Read more
Incident date: Nov 22, 2018
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT NOTICED GREY SMOKE COMING FROM THE HOOD OF THE VEHICLE. THE CONTACT MENTIONED THAT THE ENGINE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FAILURE WAS DUE TO A FUEL LEAK. IN ADDITION, WHILE DRIVING, TH... Read more
Fire
Incident date: Nov 22, 2018
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT NOTICED GREY SMOKE COMING FROM THE HOOD OF THE VEHICLE. THE CONTACT MENTIONED THAT THE ENGINE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FAILURE WAS DUE TO A FUEL LEAK. IN ADDITION, WHILE DRIVING, TH... Read more
Fire
Incident date: Nov 22, 2018
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT NOTICED GREY SMOKE COMING FROM THE HOOD OF THE VEHICLE. THE CONTACT MENTIONED THAT THE ENGINE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FAILURE WAS DUE TO A FUEL LEAK. IN ADDITION, WHILE DRIVING, TH... Read more
Fire
LINCOLN
CONTINENTAL
(2017) — LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Mar 20, 2019
Incident date: Feb 11, 2019
TL* THE CONTACT OWNS A 2017 LINCOLN CONTINENTAL. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR LATCH FAILED TO FUNCTION PROPERLY TO CLOSE AND SECURE THE DOOR. HALL LINCOLN NEWPORT NEWS (12896 JEFFERSON AVE, NEWPORT NEWS, VA 23608, (877) 398-2216) WAS NOTIFIED OF THE FAILURE, PROVIDED A LOANER VEHICLE, AND INDICATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V077000 (LATCHES/LOCKS/L... Read more
Incident date: Mar 19, 2019
THERE WASNT A RECALL ON MY AIRBAGS PER MY VIN NUMBER HOWEVER JUST YESTERDAYMY VEHICLE WAS TOTALED DUE TO BRAKE FAILURE WHICH UPON IMPACT ONLY THE PASSENGER SIDE AIRBAG DEPLOYED WHILE THE DRIVER SIDE DIDNT. THERE WAS NO PASSENGER...
Incident date: Mar 19, 2019
THERE WASNT A RECALL ON MY AIRBAGS PER MY VIN NUMBER HOWEVER JUST YESTERDAYMY VEHICLE WAS TOTALED DUE TO BRAKE FAILURE WHICH UPON IMPACT ONLY THE PASSENGER SIDE AIRBAG DEPLOYED WHILE THE DRIVER SIDE DIDNT. THERE WAS NO PASSENGER...
Incident date: Mar 19, 2019
THERE WASNT A RECALL ON MY AIRBAGS PER MY VIN NUMBER HOWEVER JUST YESTERDAYMY VEHICLE WAS TOTALED DUE TO BRAKE FAILURE WHICH UPON IMPACT ONLY THE PASSENGER SIDE AIRBAG DEPLOYED WHILE THE DRIVER SIDE DIDNT. THERE WAS NO PASSENGER...
Incident date: Mar 14, 2019
TL* THE CONTACT OWNS A 2014 LINCOLN MKS. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED. WHILE DRIVING AT LOW SPEEDS, THE POWER STEERING ASSIST INDICATOR ILLUMINATED AND PREVENTED THE CONTACT FROM TURNING THE STEERING WHEEL. THE CONTACT HAD TO TURN THE STEERING WHEEL WITH FORCE. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE VEHICLE WAS TOWED TO FORD LINCOLN LONG-LEWIS (2551 JOHN HAWKINS P... Read more
Incident date: Feb 1, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LINCOLN OF PARAMUS (LOCATED AT 670 NJ-17, PARAMUS, NJ 07652, (201) 649-1700) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE M... Read more
Incident date: Mar 17, 2019
BACK LIFTGATE OPENS RANDOMENLY. DEALER HAS REPLACED TWO PARTS INVOLVED AND HAPPENED AGAIN YESTERDAY. SEEMS TO BE WHEN YOU SHUT ONE OF THE FRONT DOORS FIRMLY AND LOCK THE CAR W KEYFOB TWICE. I SUSPECT THE AIR PRESSURE FROM SHUTTING DOOR AND KEYFOB ACTION CAUSE THIS. BUT PROBLEM PERSISTS. CAR WAS STATIONARY EVERY TIME.
Incident date: Mar 17, 2019
BACK LIFTGATE OPENS RANDOMENLY. DEALER HAS REPLACED TWO PARTS INVOLVED AND HAPPENED AGAIN YESTERDAY. SEEMS TO BE WHEN YOU SHUT ONE OF THE FRONT DOORS FIRMLY AND LOCK THE CAR W KEYFOB TWICE. I SUSPECT THE AIR PRESSURE FROM SHUTTING DOOR AND KEYFOB ACTION CAUSE THIS. BUT PROBLEM PERSISTS. CAR WAS STATIONARY EVERY TIME.
Incident date: Jan 15, 2019
ABS ENGAGED ON SNOWY ROAD. NOW, BRAKE PEDAL IS EXTREMELY SOFT/SPONGY...DOES NOT ENGAGE UNTIL PEDAL IS FULLY DEPRESSED. COUNTY ROAD. STRAIGHT-LINE STOP. REPLACED BRAKE MASTER CYLINDER AND PERFORMED FACTORY PRESSURE/SERVICE BLEED. CAUSE IS CERTAIN TO BE THE HISTORICALLY FAULTY ABS HCU/CONTROL MODULE.
Incident date: Mar 15, 2019
WHEN VEHICLE WAS IN PARK ON THE SIDE OF A STREET, IT SLIPPED OUT OF PARK AND ROLLED DOWN A HILL INTO A TREE DAMAGING THE FRONT BUMPER AND HOOD. THERE WAS $6500 IN DAMAGE.
Crash
Incident date: Jan 3, 2017
THE HORN AND CRUISE CONTROL JUST SUDDENLY QUIT WORKING DOES A MASTER AUTOMOTIVE TECHNICIAN ASE-CERTIFIED I DECIDED TO CHECK IT OUT BEFORE I CONTACTED THE DEALER THE PROBLEM IS IN THE CLOCK SPRING THE CLOCK SPRING HAS FAILED WITHOUT AN ACCIDENT OR ANYTHING TO CAUSE IT TO FILE THIS SEEMS LIKE IT SHOULD BE AN ISSUE THAT'S A NATIONAL HIGHWAY TRAFFIC AND SAFETY ADMINISTRATION SHOULD BE INTERESTED IN AS... Read more
Incident date: Jan 7, 2019
AS REPORTED IN FORBES MAGAZINE ON APRIL 24, 2018 THERE ARE NUMEROUS COMPLAINTS REGARDING BRAKE FAILURES WITH LINCOLN MKZ 2006-2012 MODEL YEARS AFFECTING ONE MILLION SEDANS. THE LINCOLN MKX MODEL (CROSSOVER) I BELIEVE TO BE AFFECTED AS WELL. IN MY CASE, WHAT HAPPENED IS THAT THE ANTI LOCK BRAKE SYSTEM HAS FAILED ON MANY OCCASIONS WHILE I WAS OPERATING THE VEHICLE WITH MY FAMILY INSIDE RESULTING IN ... Read more
Incident date: Jan 31, 2019
THE HEATING SYSTEM FOR THE CAR WILL AUTOMATICALLY TURN UP TO 90 DEGREE, ALL ON ITS OWN. I AM UNABLE TO SHUT IT OFF, OR TURN IT DOWN. THIS IS ES[SPECIALLY DANGEROUS WITH THE DEFOGGER.
Incident date: Mar 10, 2019
TL* THE CONTACT OWNS A 2014 LINCOLN MKT. WHILE DRIVING THE VEHICLE, THE STEERING WHEEL SEIZED AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE SAME FAILURE OCCURRED FOUR TIMES IN THE SAME DAY. THE VEHICLE WAS TAKEN TO AUTONATION FORD MARGATE (5401 W COPANS RD, MARGATE, FL 33063) WHERE IT WAS DIAGNOSED THAT THE STEERING GEAR NEEDED TO BE REPLACED. THE MANUFACTURER WAS CO... Read more
Incident date: Mar 13, 2019
THE GLASS SUNROOF EXPLODED WHILE ME AND MY KIDS WHERE IN THE CAR. IT WAS SCARY AND CRAZY ALL AT THE SAME TIME. GARY YEOMAN LINCOLN STATES ITS NOT UNDER WARRANTY, AND THAT HIS WAS HIT BUY A SOMETHING CAUSING IT TO BREAK. AFTER READING ALL THE COMPLAINTA AND REVIEW. I THINK THEY SHOULD HAVE DONE A RECALL A LONG TIME AGO! I GOT OUT THE CAR TO GO THE DICKERSON CENTER ON ORANGE AVENUE IN DAYTONA BEACH ... Read more
Incident date: Dec 1, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. RIVERTOWN FORD (1680 WHITTLESEY RD, COLUMBUS, GA 31904, (706) 653-7420) WAS CONTACTED AND CONFIRMED THAT TH... Read more
Incident date: Mar 2, 2019
TAKATA RECALL MY HEADLIGHTS KEEPS GOING OFF IN ON WHILE I'M DRIVING THE CAR.
Incident date: Mar 1, 2019
INTERMITTENT EXTREME STATIC NOISE FROM SPEAKERS WITH RADIO OFF AND VOLUME OFF. SO LOUD YOU HAVE TO EXIT VEHICLE. VERY DANGEROUS BECAUSE YOU IMMEDIATELY COVER YOUR EARS. HAPPENED THREE TIMES WHILE VEHICLE WAS MOVING. ONCE ON HIGHWAY.
Incident date: Mar 1, 2019
INTERMITTENT EXTREME STATIC NOISE FROM SPEAKERS WITH RADIO OFF AND VOLUME OFF. SO LOUD YOU HAVE TO EXIT VEHICLE. VERY DANGEROUS BECAUSE YOU IMMEDIATELY COVER YOUR EARS. HAPPENED THREE TIMES WHILE VEHICLE WAS MOVING. ONCE ON HIGHWAY.
Incident date: Jul 17, 2016
ON 05/17/2018 THE CONSUMER STATED PROBLEM WITH ATTEMPTS WERE MADE TO REPLACE THE AIRBAGS. *BF *TR
Incident date: Mar 1, 2018
I AM INQUIRING ABOUT WHY THERE HAVE BEEN SO MANY ISSUES WITH THE LINCOLN MKX FROM YEAR 2007-2009 IGNITION COILS CONNECTING TO THE PCM OR COMPUTER AND IT HAS NEVER BEEN AN RECALLED ISSUED. I CALLED AN THIS TWO MONTHS AGO AND MADE A COMPLAINT AT THE [XXX] NUMBER. I WAS NEVER CONTACTED. I HAD NO ISSUES WITH MY TRUCK THEN ABOUT LAST MARCH I WAS ON THE EXPRESSWAY DRIVING AND JUST LOSE POWER. I WENT TO ... Read more
LINCOLN
CONTINENTAL
(2017) — UNKNOWN OR OTHER
Mar 3, 2019
Incident date: Jan 20, 2019
AT 49000 MILES THE LEFT REAR DOOR WOULD NOT OPEN FROM THE OUTSIDE FOR A WEEK. IT THEN WORKED OK UNTIL 50500. WE TOLD THE DEALERSHIP AND THEY SAID IT WAS OUT OF WARRANTY. AT 51000 MILES NOW BOTH REAR DOORS WILL NOT WORK FROM THE OUTSIDE. IF I AM IN A WRECK THERE IS NO WAY TO GET ANYONE OUT OF THE REAR OF THIS CAR. I HAVE PURCHASED A HAMMER TO GET PEOPLE OUT IN AN EMERGENCY. IT SEEMS A CAR R... Read more
Incident date: Nov 17, 2018
MY VEHICLE HAS HAD 4 INSTANCES WHERE IT WILL NOT START AND VEHICLE NOTES THAT THE BATTERY IS LOW. THIS HAS LEFT ME STRANDED AND NEEDING A TOW OR JUMP. DEALERSHIP HAD BEEN UNABLE TO DETERMINE THE DRAW AND HAD REPLACED THE BATTERY BUT ISSUE HAS OCCURRED SINCE. I HAVE CONTACTED LINCOLN BUT THEY HAVE NOT BEEN ABLE TO ASSIST WITH GETTING THIS FIXED AS IT IS AN INTERMITTENT ISSUE. THE CAR HAS FAILED TO ... Read more
Incident date: Feb 1, 2018
P0016 CODE CAME UP.. LINCOLN ADVISES REPAIR WILL BE OVER $5000.00 TO FIX AND I SHOULD TRADE IN AND GET NEW CAR. JUST MADE LAST PAYMENT AND CAR ONLY HAS 66, 000 MILES ON IT. P0016 IS PART OF CLASS ACTION LAWSUIT. WATER PUMP IS LEAKING ON TIMING CHAIN WHICH WILL EVENTUALLY SEIZE ENGINE.
LINCOLN
MKZ HYBRID
(2014) — SERVICE BRAKES
Mar 1, 2019
Incident date: Feb 15, 2019
TRIED TO STOP AT INTERSECTION AND BRAKES DID NOT WORK. KEPT PUSHING DOWN ON BRAKE WITH BOTH FEET STILL COULD NOT STOP. I SLAMMED INTO BACK OF A TRUCK AT INTERSECTIONCAUSING BAD DAMAGE TO MY CAR. I WANT FORD LINCOLN MOTOR CO. TO PAYFOR DAMAGES AND REPAIR MY CAR. IT WAS NOT MY FAULT AND I SHOULD NOT HAVE TO PAY FOR CAR TO BE FIXED WHAT ABOUT LIABILITY INSURANCE? IT WILL ALSO RAISE MY INSURANCE NOW B... Read more
Crash
1 injured
LINCOLN
MKZ HYBRID
(2014) — SERVICE BRAKES
Feb 28, 2019
Incident date: Feb 15, 2019
BRAKES WOULD NOT WORK KEPT TRYING USING BOTH FEET AND WOULD NOT STOP CAR. ENDED UP HITTING TRUCK IN REAR CAUSING SEVERE DAMAGE TO MY CAR. I DO NOT WANT MONEY I WANT MY DAMAGES TO BE PAID SO MYCAR WILL BE BACK LIKE IT WAS BEFORE. WHAT CAN I DO WHEN MY BRAKES DID NOT RESPOND TO ME FRANTICALLY TRYING TO STOP?I WAS GOING DOWN AN INTERSTATE COMING UP TO INTERSECTION TRUCK WAS IN FRONT AND I SLAMMED INT... Read more
Crash
1 injured
Incident date: Feb 28, 2019
WATER APPEARS TO HAVE LEAKED INTO THE INTERIOR FUSE BOX , DAMAGING MANY ITEMS AND WIRES UNDER FUSE BOX , WIRES ARE SITTING IN WATER, CAUSING CORRUPTION AND LOSS OF LIGHTS AND OTHER FUNCTIONS
LINCOLN
MKZ HYBRID
(2014) — SERVICE BRAKES
Feb 28, 2019
Incident date: Feb 15, 2019
TL* THE CONTACT OWNS A 2014 LINCOLN MKZ HYBRID. WHILE APPROACHING A RED LIGHT, THE CONTACT DEPRESSED THE BRAKE PEDAL WITH FULL FORCE, BUT WAS UNABLE TO STOP THE VEHICLE. AS A RESULT, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE AND WAS ALSO REAR ENDED BY ANOTHER VEHICLE. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED. CAVENAU... Read more
Crash
1 injured
Incident date: Sep 1, 2016
AIR BAG LIGHT ON, GIVING CODE 34 THEN REMAINS ILLUMINATED. DEALER SAID SEAT BELT TENSIONERS ON BOTH SIDE NEED TO BE CHANGED @ A COST OF $1,500 . THEY ALSO ADVISE SERIOUS INJURY CAN OCCUR IN AN EVENT OF AN IMPACT .
Incident date: Sep 1, 2016
AIR BAG LIGHT ON, GIVING CODE 34 THEN REMAINS ILLUMINATED. DEALER SAID SEAT BELT TENSIONERS ON BOTH SIDE NEED TO BE CHANGED @ A COST OF $1,500 . THEY ALSO ADVISE SERIOUS INJURY CAN OCCUR IN AN EVENT OF AN IMPACT .
Incident date: Feb 21, 2019
I WAS LEAVING MY DOCTORS ON FEBRUARY 21,2019 I WALKED OUT TO PARKING LOT TO START AND IT MADE A NOISE THAT I DIDN'T RECOGNIZE SO IT FINALLY STARTED AFTER 3 ATTEMPTS SO WHEN I GOT GOING IT HAD ROUGH IT WAS FINE WHEN I LEFT THE HOUSE WITH IT BUT ON MY WAY THE CHECK ENGINE LIGHT CAME ON SO I DECIDED TO STOP AND HAVE IT CHECKED THE SCAN SHOWED 3 CYLINDERS 4 /5/6 MISFIRING SO I REPLACED THE COILS AND... Read more
Incident date: Feb 21, 2019
I WAS LEAVING MY DOCTORS ON FEBRUARY 21,2019 I WALKED OUT TO PARKING LOT TO START AND IT MADE A NOISE THAT I DIDN'T RECOGNIZE SO IT FINALLY STARTED AFTER 3 ATTEMPTS SO WHEN I GOT GOING IT HAD ROUGH IT WAS FINE WHEN I LEFT THE HOUSE WITH IT BUT ON MY WAY THE CHECK ENGINE LIGHT CAME ON SO I DECIDED TO STOP AND HAVE IT CHECKED THE SCAN SHOWED 3 CYLINDERS 4 /5/6 MISFIRING SO I REPLACED THE COILS AND... Read more
Incident date: Feb 21, 2019
I WAS LEAVING MY DOCTORS ON FEBRUARY 21,2019 I WALKED OUT TO PARKING LOT TO START AND IT MADE A NOISE THAT I DIDN'T RECOGNIZE SO IT FINALLY STARTED AFTER 3 ATTEMPTS SO WHEN I GOT GOING IT HAD ROUGH IT WAS FINE WHEN I LEFT THE HOUSE WITH IT BUT ON MY WAY THE CHECK ENGINE LIGHT CAME ON SO I DECIDED TO STOP AND HAVE IT CHECKED THE SCAN SHOWED 3 CYLINDERS 4 /5/6 MISFIRING SO I REPLACED THE COILS AND... Read more
Incident date: Jan 1, 2019
BATTERY KEEPS GETTING DRAINED, I HAVE HAVE HAD SIX NEW BATTERY'S WITHIN TWO YEARS. ALTERNATOR HAS BEEN REPLACED.
Incident date: Mar 1, 2017
I RECEIVED A LETTER IN MARCH OF 2017 STATING THAT THERE WAS AN IMPORTANT SAFETY RECALL REGARDING THE PASSENGER AIRBAG IN MY CAR. THE LETTER STATED THAT A RUPTURED INFLATOR MAY RESULT IN METAL FRAGMENTS STRIKING VEHICLE OCCUPANTS. I STOPPED HAVING PASSENGERS SIT IN THE FRONT SEAT OF MY CAR, INCONVENIENT BUT SAFE. THIS LETTER CAME TWO YEARS AGO!!! I MADE AND DOCUMENTED THREE CALLS REGARDING THIS IS... Read more
Incident date: Jan 2, 2019
THE CAR SHUTS OFF WITHOUT WARNING WHEN YOU ARE DRIVING. IT HAS HAPPENED 6 TIMES IN THE LAST 3 MONTHS. THE POWER STEERING SHUTS OFF AND THE CAR COMES TO A COMPLETE STOP BEFORE YOU ARE ABLE TO TRY TO RESTART THE CAR. THIS IS A VERY SERIOUS SAFETY ISSUE WHEN THIS HAPPENS ON A BUSY HIGHWAY AND YOU ARE IN THE FAST LANE OR MAKING A LEFT TURN ACROSS ONCOMING TRAFFIC. I TOOK THE CAR TO A LOCAL DEALER ... Read more
Incident date: Jan 2, 2019
THE CAR SHUTS OFF WITHOUT WARNING WHEN YOU ARE DRIVING. IT HAS HAPPENED 6 TIMES IN THE LAST 3 MONTHS. THE POWER STEERING SHUTS OFF AND THE CAR COMES TO A COMPLETE STOP BEFORE YOU ARE ABLE TO TRY TO RESTART THE CAR. THIS IS A VERY SERIOUS SAFETY ISSUE WHEN THIS HAPPENS ON A BUSY HIGHWAY AND YOU ARE IN THE FAST LANE OR MAKING A LEFT TURN ACROSS ONCOMING TRAFFIC. I TOOK THE CAR TO A LOCAL DEALER ... Read more
Incident date: Jan 2, 2019
THE CAR SHUTS OFF WITHOUT WARNING WHEN YOU ARE DRIVING. IT HAS HAPPENED 6 TIMES IN THE LAST 3 MONTHS. THE POWER STEERING SHUTS OFF AND THE CAR COMES TO A COMPLETE STOP BEFORE YOU ARE ABLE TO TRY TO RESTART THE CAR. THIS IS A VERY SERIOUS SAFETY ISSUE WHEN THIS HAPPENS ON A BUSY HIGHWAY AND YOU ARE IN THE FAST LANE OR MAKING A LEFT TURN ACROSS ONCOMING TRAFFIC. I TOOK THE CAR TO A LOCAL DEALER ... Read more
Incident date: Feb 22, 2019
NOTICED BRAKES GETTING A LITTLE SOFT WHEN TRYING TO BRAKE AND HAVING TO PRESS ON THEM FROM A FURTHER DISTANCE TO ENSURE I WOULD COME TO A COMPLETE STOP AT A LIGHT OR SIGN. THERE IS A CONSTANT HISSING SOUND THAT SOUNDS LIKE AIR ESCAPING EVEN WITH THE LIGHTEST OF TAPS. I HAD TO SLAM ON THE BRAKES ALL THE WAY DOWN TO AVOID HITTING A DOG AND THEY EMITTED A HIGH PITCHED SQUEAK AUDIBLE INSIDE THE SUV ON... Read more
Incident date: Jul 1, 2016
LINCOLN. CONSUMER WRITES IN REGARDS TO SAFETY RECALL 16V-384. *LD *TR
Incident date: Feb 21, 2019
"TAKATA RECALL" - I DO NOT WANT THEM TO EXPODE SO I WOULD LIKE TO GET THEM FIXED IF POSSIBLE.
Incident date: Feb 16, 2019
A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE THE CHECK ENGINE AND THE FUEL FIRING INLET WARNING LIGHTS ILLUMINATED. WHILE DRIVING THE CAR TWO DIFFERENT TIMES THE SYSTEM COMPLETELY SHUT DOWN CAUSING ME TO PULL OVER IN THE MIDDLE OF DRIVING. WHILE CAR IS IDLE SYSTEM SHUTS DOWN. A NUMBER OF TIMES
Incident date: Feb 16, 2019
A FUEL LEAK IN THE PRESENCE OF AN IGNITION SOURCE MAY RESULT IN A FIRE THE CHECK ENGINE AND THE FUEL FIRING INLET WARNING LIGHTS ILLUMINATED. WHILE DRIVING THE CAR TWO DIFFERENT TIMES THE SYSTEM COMPLETELY SHUT DOWN CAUSING ME TO PULL OVER IN THE MIDDLE OF DRIVING. WHILE CAR IS IDLE SYSTEM SHUTS DOWN. A NUMBER OF TIMES
Incident date: Feb 9, 2016
TAKATA RECALL, FORD SAID THEY WOULD ADDRESS THE PROBLEM THE THIRD QUARTER OF 2018. ALWAYS THE CLAIM OF NO PARTS THE QUESTION WILL FORD EVER FIX THIS PROBLEM? CAR CAN NOT BE USED FOR MULTIPLE PASSENGERS. DEALERS HAVE NOT HAD ANY PARTS TO DATE 2/18/2019. GOVERNMENT SHOULD RESTRICT ALL NEW CAR SALES UNTIL A FUNCTIONAL PROGRAM WITH ACTUAL REPAIRS ARE UNDERWAY.
Incident date: Feb 14, 2019
I HAVE OWNED THIS CAR FOR LESS THAN A YEAR AND THE MOONROOF HAS SHATTERED ON ME TWICE ALREADY. THE FRONT ONE TO BE EXACT, BOTH TIMES IT WAS RAINING BUT NORMAL RAIN, I LIVE IN NORTHEN CALIFORNIA. NO OBJECTS HIT MY CAR AND NO ACCIDENT. IT SOUNDS LIKE A LOUD GUNSHOT NEAR YOU AND ITS VERY SCARY I ALMOST CAUSED AN ACCIDENT BECAUSE I SWERVED TO NEXT LANE DUE TO BEING SCARED OF THE LOUD NOISE. FIRST TIME... Read more
1 injured
Incident date: Feb 16, 2017
THE ENGINE LIGHT CAME ON AND THEN THE VEHICLE STARTED TO LOSE POWER