Vehicle Safety
Recalls Search 320,000+ NHTSA safety recalls Complaints 2.1M+ consumer safety complaints TSBs 4.7M technical service bulletins VIN Lookup Decode any vehicle VIN instantly OBD Codes 12,000+ diagnostic trouble codes Fuel Economy EPA MPG data for all vehicles Safety Ratings 11,700+ NHTSA crash test ratings Investigations 5,300+ NHTSA defect investigations Statistics Recall trends & safety analysis
Consumer Safety
Product Safety 9,700+ CPSC product recalls Food Safety 28,600+ FDA food recalls Pet Safety 1.3M FDA animal adverse events Drug Safety 17,500+ FDA drug recalls Device Safety 38,400+ FDA device recalls Workplace Safety 102,900+ OSHA injury reports Brand History Cross-category recall lookup by company
Infrastructure
Bridge Safety 624,000 bridge inspections Aviation Safety 30,000+ NTSB aviation events Dam Safety 92,600 dam safety records Water Safety 433,000+ public water systems Railroad Safety 438,000+ rail crossings Pipeline Safety 8,800+ pipeline incidents State Safety Dashboards Safety grades for all 50 U.S. states ZIP Safety Report Check any 5-digit ZIP across 9 datasets
Public Health
Nursing Homes 14,700 CMS rated facilities Environmental 80,000+ hazardous sites & releases
Blog

Vehicle Safety

Vehicle Recalls320,000+ NHTSA safety recalls Browse VehiclesEvery make, model and year Complaints2.1M+ consumer safety complaints TSBs4.7M technical service bulletins VIN LookupDecode any vehicle VIN instantly OBD Codes12,000+ diagnostic trouble codes Fuel EconomyEPA MPG data for all vehicles Safety Ratings11,700+ NHTSA crash test ratings Investigations5,300+ NHTSA defect investigations StatisticsRecall trends & safety analysis Compare VehiclesTwo vehicles side by side

Consumer Safety

Product Safety9,700+ CPSC product recalls Food Safety28,600+ FDA food recalls Pet Safety1.3M FDA animal adverse events Drug Safety17,500+ FDA drug recalls Device Safety38,400+ FDA device recalls Workplace Safety102,900+ OSHA injury reports Brand HistoryRecall lookup by company

Infrastructure

Bridge Safety624,000 bridge inspections Aviation Safety30,000+ NTSB aviation events Dam Safety92,600 dam safety records Water Safety433,000+ public water systems Railroad Safety438,000+ rail crossings Pipeline Safety8,800+ pipeline incidents State DashboardsSafety grades for all 50 states ZIP ReportAny 5-digit ZIP across 9 datasets

Public Health

Nursing Homes14,700 CMS rated facilities Environmental80,000+ hazardous sites & releases BlogGuides, news & safety insights

Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
Clear

Showing 19,021 complaints for LINCOLN

LINCOLN NAVIGATOR (2017) - SEAT BELTS Sep 3, 2019
Incident date: Aug 28, 2019
THERE IS NO WEIGHT SENSOR IN THE FRONT PASSENGER SEAT. THERE IS NO NOTIFICATION THAT THE SEAT BELT IS NOT FASTENED. THE AIR BAG DOES NOT WORK UNLESS THE SEAT BELT IS FASTENED. MY GRANDCHILDREN'S WEIGHT IS NOT REGISTERED AND THEREFORE THE AIR BAG WILL DEPLOY IF THEY ARE IN THE PASSENGER FRONT SEAT AND SEAT BELTED IN. I WAS TOLD BY LINCOLN NAVIGATOR DIVISION AT FORD MOTOR COMPANY THAT THIS IS THE WA... Read more
LINCOLN NAVIGATOR (2017) - SEATS Sep 3, 2019
Incident date: Aug 28, 2019
THERE IS NO WEIGHT SENSOR IN THE FRONT PASSENGER SEAT. THERE IS NO NOTIFICATION THAT THE SEAT BELT IS NOT FASTENED. THE AIR BAG DOES NOT WORK UNLESS THE SEAT BELT IS FASTENED. MY GRANDCHILDREN'S WEIGHT IS NOT REGISTERED AND THEREFORE THE AIR BAG WILL DEPLOY IF THEY ARE IN THE PASSENGER FRONT SEAT AND SEAT BELTED IN. I WAS TOLD BY LINCOLN NAVIGATOR DIVISION AT FORD MOTOR COMPANY THAT THIS IS THE WA... Read more
LINCOLN MKT (2013) - ELECTRICAL SYSTEM Sep 3, 2019
Incident date: Aug 27, 2019
TL* THE CONTACT OWNS A 2013 LINCOLN MKT. WHILE DRIVING IN A FUNERAL PROCESSION, SMOKE AND FLAMES APPEARED FROM THE ENGINE COMPARTMENT UNDER THE HOOD. PRIOR TO THE FAILURE, THE VEHICLE HAD BEEN PARKED WITH THE ENGINE OFF FOR THREE HOURS. THE DRIVER STOPPED THE VEHICLE, ASKED THE PASSENGERS TO EXIT, OPENED THE HOOD, AND EXTINGUISHED THE FLAMES WITH A FIRE EXTINGUISHER. THE FIRE DEPARTMENT ARRIVED TO... Read more
Fire
LINCOLN MKZ (2015) - ENGINE Sep 3, 2019
Incident date: Aug 29, 2019
DRIVING HOME AT RUSH HOUR AND CAR SUDDENLY LOST ENGINE POWER, NO RESPONSE WHEN PUSHING ACCELERATOR, MULTIPLE DASH LIGHTS CAME IN. UNABLE TO TRAVEL MORE THEN 5-MPH.HAPPENED MULTIPLE TIMES IN THE FOLLOWING HOURS, TOWED TO DEALER.
LINCOLN NAUTILUS (2019) - POWER TRAIN Sep 2, 2019
Incident date: Aug 31, 2019
MY '19 NAUTILUS IS EQUIPPED WITH THE 2.7 LITER ENGINE. WHEN ACCELERATING HARD TO MERGE ONTO THE FREEWAY OR PASSING ANOTHER MOTOR VEHICLE. THERE'S A STRONG ODOR OF VEHICLE EXHAUST. THE ROTTEN EGG SMELL TAKES OVER THE INTERIOR OF THE VEHICLE FORCING YOU TO PUT DOWN ALL THE WINDOWS TO REMOVE IT.
LINCOLN MKT (2013) - EXTERIOR LIGHTING Aug 29, 2019
Incident date: Aug 15, 2019
TL* THE CONTACT OWNS A 2013 LINCOLN MKT. THE CONTACT STATED THAT THE TAIL LIGHTS RETAINED WATER. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED YEARS AGO FOR THE SAME FAILURE AND WAS SEALED. THE FAILURE RECURRED WITH A HORIZONTAL HAIRLINE FRACTURE. THE CONTACT STATED THAT THE WATER MUST HAVE ENTERED THE TAIL LIGHTS WHEN HE DROVE THROUGH A CAR WASH OR WHEN IT WAS RAINING. THE FAILURE RECURRED THR... Read more
LINCOLN NAUTILUS (2019) - ELECTRICAL SYSTEM Aug 29, 2019
Incident date: Aug 10, 2019
TL* THE CONTACT OWNS A 2019 LINCOLN NAUTILUS. UPON STARTING THE VEHICLE, THE INSTRUMENT PANEL WENT COMPLETELY BLANK AND FAILED TO FUNCTION. THE CONTACT DROVE TO STIVERS FORD LINCOLN (4000 EASTERN BLVD, MONTGOMERY, AL 36116, 334-613-5000) WHERE THEY INFORMED THE MANUFACTURER OF THE FAILURE. THE MANUFACTURER REPLIED THAT THEY WERE UNAWARE OF THE DEFECT. THE VEHICLE WAS RETURNED TO THE CONTACT UNREPA... Read more
LINCOLN MKS (2010) - STEERING Aug 28, 2019
Incident date: Aug 24, 2019
TL* THE CONTACT OWNS A 2010 LINCOLN MKS. WHILE DRIVING APPROXIMATELY 70 MPH, THE POWER STEERING SEIZED AND THE CONTACT WAS UNABLE TO MANEUVER THE VEHICLE. THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE VEHICLE HAD TO BE TURNED OFF AND RESTARTED SEVERAL TIMES IN ORDER TO RESUME NORMAL OPERATION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED; HOWEVER, MAC HAIK'S SOUTHWAY FORD (LOCATED AT 7... Read more
LINCOLN MKZ (2011) - STEERING Aug 28, 2019
Incident date: Aug 28, 2019
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. WHEN ATTEMPTING TO MOVE THE VEHICLE INTO THE LEFT LANE, A BEEPING SOUND WAS HEARD AND THE STEERING WHEEL BECAME DIFFICULT TO TURN. IN ADDITION, THE CHECK ENGINE, POWER STEERING SERVICE NOW, AND ADVANCETRAC SYSTEM INDICATORS ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE ELECTRIC POWER ASSIST AND STEERING GEAR FA... Read more
LINCOLN MKX (2012) - SERVICE BRAKES Aug 27, 2019
Incident date: Aug 20, 2019
TL* THE CONTACT OWNS A 2012 LINCOLN MKX. WHILE DRIVING 20 MPH, THE BRAKE PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO RESPOND. THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD, AND THE VEHICLE TREMBLED AND SHOOK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED LINCOLN OF CINCINNATI (9620 MONTGOMERY RD, CINCINNATI, OH 45242, (513) 683-3800). THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED... Read more
LINCOLN NAVIGATOR (2003) - UNKNOWN OR OTHER Aug 27, 2019
Incident date: Aug 16, 2019
RAIN WATER LEAK NEXT TO PASSENGER SIDE BACK REAR POWER WINDOW WHILE PARKED
LINCOLN LS (2000) - STEERING Aug 27, 2019
Incident date: Aug 25, 2019
BALL JOINT BOLTS LOOSEN OR DON'T TIGHTEN TO SPECIFICATIONS WHICH CAUSES A LOT OF WEAR AND TEAR ON THE FRONT END OF MY VEHICLE. I'VE HAD TO HAVE THEM REPLACED TWICE AND TIGHTENED UP OR RE-FIXED SEVERAL TIMES IT'S UNSAFE AT TIME. I TAKE CHANCES OF MY LIFE SAFETY. I MOSTLY HAVE HAD PROBLEMS ON THE REGULAR STREETS AND TO AFRAID AT MOST TIMES TO EVEN THINK ABOUT GETTING ON A HIGHWAY.
LINCOLN LS (2000) - SUSPENSION Aug 27, 2019
Incident date: Aug 25, 2019
BALL JOINT BOLTS LOOSEN OR DON'T TIGHTEN TO SPECIFICATIONS WHICH CAUSES A LOT OF WEAR AND TEAR ON THE FRONT END OF MY VEHICLE. I'VE HAD TO HAVE THEM REPLACED TWICE AND TIGHTENED UP OR RE-FIXED SEVERAL TIMES IT'S UNSAFE AT TIME. I TAKE CHANCES OF MY LIFE SAFETY. I MOSTLY HAVE HAD PROBLEMS ON THE REGULAR STREETS AND TO AFRAID AT MOST TIMES TO EVEN THINK ABOUT GETTING ON A HIGHWAY.
LINCOLN LS (2000) - UNKNOWN OR OTHER Aug 27, 2019
Incident date: Aug 25, 2019
BALL JOINT BOLTS LOOSEN OR DON'T TIGHTEN TO SPECIFICATIONS WHICH CAUSES A LOT OF WEAR AND TEAR ON THE FRONT END OF MY VEHICLE. I'VE HAD TO HAVE THEM REPLACED TWICE AND TIGHTENED UP OR RE-FIXED SEVERAL TIMES IT'S UNSAFE AT TIME. I TAKE CHANCES OF MY LIFE SAFETY. I MOSTLY HAVE HAD PROBLEMS ON THE REGULAR STREETS AND TO AFRAID AT MOST TIMES TO EVEN THINK ABOUT GETTING ON A HIGHWAY.
LINCOLN MKZ (2011) - WHEELS Aug 26, 2019
Incident date: May 27, 2019
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT THE WHEELS ON THE VEHICLE WERE LEAKING AIR. THE CONTACT DROVE TO BILL KNIGHT LINCOLN VOLVO (4111 S MEMORIAL DR, TULSA, OK 74145) FOUR TIMES. THE DEALER SANDED DOWN THE CORROSION ON THE INTERIOR OF THE RIM AND MOUNTED IT BACK ON THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED FOR APPROXIMATELY FOUR YEARS. THE VEHICLE WAS NO... Read more
LINCOLN NAUTILUS (2019) - POWER TRAIN Aug 26, 2019
Incident date: Aug 21, 2019
TRANSMISSION JERKS DURING AUTOMATIC SHIFTING AND AT SLOW SPEEDS ACCELERATES FORWARD. DEALER SAYS FORD IS AWARE AND THEY CAN'T REPAIR. OCCURS WHEN VEHICLE IS IN MOTION. HAPPENS EVERY TIME I DRIVE.
LINCOLN TOWN CAR (2007) - WHEELS Aug 26, 2019
Incident date: Aug 21, 2018
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE. WHEN THE DEALER ATTEMPTED TO PLACE A NEW TIRE ON THE VEHICLE, THEY NOTICED THAT THE WHEEL WAS LOOSE. THE LUG NUTS WERE LOOSE AND THE TIRE CAME OFF. THE VEHICLE WAS TAKEN TO ACADEMY FORD (13401 BALTIMORE AVE, LAUREL, MD 20707, (800) 658-7794) TO BE REPAIRED; HOWEVER, THE LU... Read more
LINCOLN MKZ (2014) - STRUCTURE:BODY Aug 24, 2019
Incident date: Aug 23, 2019
WHEN CLOSING THE REAR PASSENGER DOOR THE DOOR WILL NOT LATCH TO CLOSE SECURELY. THE LATCH IS STUCK OPEN. WE WERE SITTING IN A PARKING LOT AND WITH SOME WORK GOT IT TO LATCH CLOSED UNTIL WE GOT HOME. WHEN WE OPEN AND THEN CLOSED THE DOOR AGAIN, THE SAME THING HAPPEN AND THE LATCH IT STUCK SO IT WILL NOT LATCH TO SECURELY CLOSE. CURRENTLY I CANNOT DRIVE THE CAR DUE TO THE ISSUE.
LINCOLN MKZ (2012) - STEERING Aug 23, 2019
Incident date: Aug 23, 2019
POWER STEERING ASSIST FAULT. THIS HAS HAPPENED TWICE NOW. FIRST INCIDENT WAS SEPTEMBER 29TH 2018, SECOND WAS TODAY AUGUST 23RD 2019. THERE WAS A RECALL PREVIOUSLY BUT ISN'T ONE FOR MY VIN NUMBER. VEHICLE FIRST TIME WAS IN MOTION ON CITY STREET, SECOND TIME WAS STATIONARY IN DRIVEWAY OF HOME.
LINCOLN NAVIGATOR (2004) - TRACTION CONTROL SYSTEM Aug 23, 2019
Incident date: Aug 5, 2019
TL* THE CONTACT OWNS A 2004 LINCOLN NAVIGATOR. WHILE DRIVING 70 MPH, EXTRA FORCE WAS REQUIRED TO TURN THE STEERING WHEEL RIGHT AND LEFT, AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BRILL'S AUTO SALES (388 SOUTHAMPTON RD, WESTFIELD, MA 01085, (413) 568-9487) WHERE IT WAS DIAGNOSED THAT THE STEERING SHAFT AND DRIVE AXLE NEEDED TO BE REPLACED. THE CONTACT MENTIONE... Read more
LINCOLN NAVIGATOR (2004) - POWER TRAIN:AXLE ASSEMBLY Aug 23, 2019
Incident date: Aug 5, 2019
TL* THE CONTACT OWNS A 2004 LINCOLN NAVIGATOR. WHILE DRIVING 70 MPH, EXTRA FORCE WAS REQUIRED TO TURN THE STEERING WHEEL RIGHT AND LEFT, AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BRILL'S AUTO SALES (388 SOUTHAMPTON RD, WESTFIELD, MA 01085, (413) 568-9487) WHERE IT WAS DIAGNOSED THAT THE STEERING SHAFT AND DRIVE AXLE NEEDED TO BE REPLACED. THE CONTACT MENTIONE... Read more
LINCOLN NAVIGATOR (2004) - STEERING Aug 23, 2019
Incident date: Aug 5, 2019
TL* THE CONTACT OWNS A 2004 LINCOLN NAVIGATOR. WHILE DRIVING 70 MPH, EXTRA FORCE WAS REQUIRED TO TURN THE STEERING WHEEL RIGHT AND LEFT, AND THE TRACTION CONTROL WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO BRILL'S AUTO SALES (388 SOUTHAMPTON RD, WESTFIELD, MA 01085, (413) 568-9487) WHERE IT WAS DIAGNOSED THAT THE STEERING SHAFT AND DRIVE AXLE NEEDED TO BE REPLACED. THE CONTACT MENTIONE... Read more
LINCOLN TOWN CAR (1993) - SERVICE BRAKES Aug 23, 2019
Incident date: Aug 23, 2019
I WAS WORKING ON DOING MAINTENANCE ON MY CAR. NEXT THING I KNOW, THERE'S A FIRE. I GOT IT OUT QUICKLY ENOUGH WITH THE ORIGINAL EXTINGUISHER. THE SPEED CONTROL HARNESS, WHICH HAD A RECALL AT ONE POINT, IS BURNED AND A BRAKE LINE BUSTED. 9F924 IS THE NUMBER FOR THE PART. I DO NOT KNOW FOR CERTAIN IF THIS WAS EVER REPLACED. BUT IT MUST HAVE BEEN HOT ENOUGH TO CATCH BRAKE FLUID ON FIRE
LINCOLN TOWN CAR (1993) - VEHICLE SPEED CONTROL Aug 23, 2019
Incident date: Aug 23, 2019
I WAS WORKING ON DOING MAINTENANCE ON MY CAR. NEXT THING I KNOW, THERE'S A FIRE. I GOT IT OUT QUICKLY ENOUGH WITH THE ORIGINAL EXTINGUISHER. THE SPEED CONTROL HARNESS, WHICH HAD A RECALL AT ONE POINT, IS BURNED AND A BRAKE LINE BUSTED. 9F924 IS THE NUMBER FOR THE PART. I DO NOT KNOW FOR CERTAIN IF THIS WAS EVER REPLACED. BUT IT MUST HAVE BEEN HOT ENOUGH TO CATCH BRAKE FLUID ON FIRE
LINCOLN NAVIGATOR (2014) - POWER TRAIN Aug 22, 2019
Incident date: Aug 16, 2019
THE SPEEDOMETER WOULD INTERMEDIATELY STOP WORKING. WHEN THIS IS HAPPENING IT WOULD HAVE A LOSS IN POWER OR BEGIN TO MISFIRE. WE HAVE NOW STOPPED DRIVING THE VEHICLE BECAUSE IT DOWN SHIFTED EXTREMELY HARD AT ROAD SPEED WHILE ALONG SIDE ANOTHER VEHICLE. THE WIFE WAS EXTREMELY SCARED AND I AM AFRAID IT WILL HAPPEN AGAIN AND CAUSE DAMAGE TO THE TRANSMISSION.
LINCOLN NAVIGATOR (2014) - VEHICLE SPEED CONTROL Aug 22, 2019
Incident date: Aug 16, 2019
THE SPEEDOMETER WOULD INTERMEDIATELY STOP WORKING. WHEN THIS IS HAPPENING IT WOULD HAVE A LOSS IN POWER OR BEGIN TO MISFIRE. WE HAVE NOW STOPPED DRIVING THE VEHICLE BECAUSE IT DOWN SHIFTED EXTREMELY HARD AT ROAD SPEED WHILE ALONG SIDE ANOTHER VEHICLE. THE WIFE WAS EXTREMELY SCARED AND I AM AFRAID IT WILL HAPPEN AGAIN AND CAUSE DAMAGE TO THE TRANSMISSION.
LINCOLN MKZ (2018) - UNKNOWN OR OTHER Aug 22, 2019
Incident date: Aug 16, 2019
DRIVER CAME TO PICK ME UP. DRIVER STOPPED, HE THOUGHT HE PUSHED PARK BUTTON. STARTED TO GET OUT OF CAR. GOT LEFT FOOT ON GROUND, SWUNG RIGHT FOOT OUT AND CAR STARTED ROLLING BACKWARDS. CAR DOOR KNOCKED HIM DOWN, CATCHING LEFT FOOT BETWEEN DOOR AND FRAME. CAR STARTED DRAGGING DRIVER DOWN STREET IN REVERSE. I HAD TO RUN AROUND DOOR, PUT CAR IN PARK. DRIVER DRAGGED BETWEEN 5-10 FEET(EST). DRIV... Read more
1 injured
LINCOLN NAUTILUS (2019) - ELECTRICAL SYSTEM Aug 22, 2019
Incident date: Aug 16, 2019
WITH LESS THAN 700 MILES ON THE NEW CAR, MY INSTRUMENT CLUSTER WENT BLACK. I TOOK IT TO THE SELLING DEALER WHO KEPT IT FOR SEVERAL DAYS AND SAID THEY COULDN'T REPLICATE THE ISSUE. I WAS INFORMED WHEN THEY RETURNED MY CAR THAT WHEN THEY FIRST STARTED THE CAR MY ISSUE WAS NOT THERE. WE RECEIVED SEVERAL TEXT MESSAGE WARNING FROM LINCOLN. PHOTO ATTACHED.
LINCOLN MKT (2012) - STEERING Aug 21, 2019
Incident date: Aug 17, 2019
TWICE I HAVE RECEIVED THE MESSAGE 'POWER STEERING FAULT' WHEN STARTING MY CAR. WHEN THIS HAPPENS THE STEERING WHEEL WILL NOT MOVE OR IS HARD TO MOVE. LUCKILY I HAVEN'T BEEN DRIVING DOWN THE HIGHWAY WHEN THIS HAS HAPPENED. I HAVE SEEN RECALLS FOR OTHER VEHICLES REGARDING THIS ISSUE.
LINCOLN MKZ (2011) - AIR BAGS Aug 21, 2019
Incident date: Jan 1, 2019
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS) WAS RECEIVED. AFTER CONTACTING OBAUGH FORD INC. (13 LEE JACKSON HWY, STAUNTON, VA) ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPE... Read more
LINCOLN MKX (2013) - SERVICE BRAKES Aug 20, 2019
Incident date: Aug 19, 2019
MY VEHICLE'S POWER SHUT DOWN WITHOUT ANY WARNING ON BUSY CITY STREET (3 LANE ROAD). I WAS UNABLE TO STEER OR BRAKE. I HAD TO COAST OFF THE ROAD UNTIL CAR STOPPED. THEN I PUT IT INTO PARK. IT RESTARTED AND DROVE FINE AFTER THE RESTART. VERY SCARY. THANKFUL I WASN'T DRIVING 70 MPH ON BUSY INTERSTATE. THROTTLE BODY REPLACED RECENTLY AS ENGINE HAD BEEN BUCKING AND WASN'T ACCELERATING WHEN GAS PEDAL W... Read more
LINCOLN MKX (2013) - ENGINE Aug 20, 2019
Incident date: Aug 19, 2019
MY VEHICLE'S POWER SHUT DOWN WITHOUT ANY WARNING ON BUSY CITY STREET (3 LANE ROAD). I WAS UNABLE TO STEER OR BRAKE. I HAD TO COAST OFF THE ROAD UNTIL CAR STOPPED. THEN I PUT IT INTO PARK. IT RESTARTED AND DROVE FINE AFTER THE RESTART. VERY SCARY. THANKFUL I WASN'T DRIVING 70 MPH ON BUSY INTERSTATE. THROTTLE BODY REPLACED RECENTLY AS ENGINE HAD BEEN BUCKING AND WASN'T ACCELERATING WHEN GAS PEDAL W... Read more
LINCOLN MKX (2013) - STEERING Aug 20, 2019
Incident date: Aug 19, 2019
MY VEHICLE'S POWER SHUT DOWN WITHOUT ANY WARNING ON BUSY CITY STREET (3 LANE ROAD). I WAS UNABLE TO STEER OR BRAKE. I HAD TO COAST OFF THE ROAD UNTIL CAR STOPPED. THEN I PUT IT INTO PARK. IT RESTARTED AND DROVE FINE AFTER THE RESTART. VERY SCARY. THANKFUL I WASN'T DRIVING 70 MPH ON BUSY INTERSTATE. THROTTLE BODY REPLACED RECENTLY AS ENGINE HAD BEEN BUCKING AND WASN'T ACCELERATING WHEN GAS PEDAL W... Read more
LINCOLN MKX (2013) - SERVICE BRAKES Aug 19, 2019
Incident date: Aug 7, 2019
SOMEONE AT THE COMPANY EVIDENTLY DOES NOT UNDERSTAND THE AUTO ASSEMBLY PROCESS WHEREIN THE COMPONENT SUPPLIERS ARE REQUIRED TO WAREHOUSE COMPONENTS AND ASSEMBLIES FOR JUST IN TIME DELIVERY TO THE ASSEMBLY PLANTS. COMPONENTS AND ASSEMBLIES ARE STORED AND DELIVERED AS RETRIEVED , NOT IN ORDER OF MANUFACTURE, SO THE THE LAST PARTS DELIVERED MAY HAVE BEEN BUILT MONTHS BEFORE DELIVERY. BY SETTING A DEA... Read more
LINCOLN MKZ (2014) - WHEELS:LUGS/NUTS/BOLTS/STUDS Aug 19, 2019
Incident date: Aug 19, 2019
2014 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO WHEEL LUG NUTS ON VEHICLE BEING HAZARDOUS ON THE ROAD. *LD THE CONSUMER STATED THE LUG NUTS BECOME OVER HEATED. DUE TO THIS FAILURE, THE ISSUED LUG WRENCH WAS UNABLE TO SLIP OVER THE HEATED LUG NUTS. *JS
LINCOLN MKT (2010) - STEERING Aug 18, 2019
Incident date: Aug 16, 2019
UPON STARTING THE CAR THE POWER STEERING FAILED AND A MESSAGE APPEARED SAYING STEERING MALFUNCTION.TWO DAYS LATER IT HAPPENED AGAIN AND VERY NEARLY CAUSED A CRASH.
LINCOLN MKX (2017) - UNKNOWN OR OTHER Aug 17, 2019
Incident date: Aug 12, 2019
HAS CARBON MONOXIDE IN THE CABIN ON HIGHWAY DRIVING . I HAVE A CO METER AS I HAVE HAD THE CAR IN TO DEALER 7 TIMES FOR SAME ISSUE & IT IS STILL NOT FIXED. THEY NOW CLAIM IT IS OK BUT STILL HAVE 15 PPM IN 10 MINUTES OF DRIVING ON HIGHWAY AND LEVEL STILL RISING. THEY SAY THIS IS AN ACCEPTABLE LEVEL. I OPEN WINDOWS & CO LEVEL DROPS TO 2PPM. THEN CLOSE WINDOWS & METER READS AGAIN IN 15 MIN 15PPM. TH... Read more
LINCOLN MKX (2013) - SERVICE BRAKES Aug 16, 2019
Incident date: Aug 7, 2019
TL* THE CONTACT OWNS A 2013 LINCOLN MKX. WHILE DRIVING 65 MPH, THE CONTACT WAS UNABLE TO STOP THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT WAS ABLE TO MOVE THE VEHICLE TO THE SIDE OF THE ROAD WHERE IT EVENTUALLY STOPPED. THE VEHICLE WAS TAKEN TO STAR LINCOLN (24350 WEST 12 MILE ROAD, SOUTHFIELD, MI, 48034, (248) 354-4900) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED. THE BRA... Read more
LINCOLN MKX (2017) - ENGINE Aug 16, 2019
Incident date: Aug 16, 2019
I WAS DRIVING AT 50 MPH ON A MAIN HIGHWAY WHEN SUDDENLY HEARD A BELL TONE, THE CAR BEGAN TO SLOW DOWN, THE ENGINE HAD SHIFTED INTO NEUTRAL AND THE MESSAGE CENTER STATED THE ENGINE WAS SHUTTING OFF. I STEERED TO THE SIDE OF THE ROAD AND RESTARTED THE ENGINE. THIS HAS LEFT ME QUITE SHAKEN AS WE HAVE ONLY OWNED THIS VEHICLE FOR A LITTLE OVER 2 WEEKS AND DO NOT KNOW WHAT TO EXPECT. WE HAVE SEEN THI... Read more
LINCOLN MKS (2013) - SERVICE BRAKES Aug 15, 2019
Incident date: Jul 31, 2019
WAS PARKING CAR IN DRIVEWAY AND WHEN TRYING TO BACK INTO SPACE STERRING WHEEL BECAME EXTREMELY HARD TO MANEUVER.
LINCOLN MKS (2013) - ELECTRONIC STABILITY CONTROL (ESC) Aug 15, 2019
Incident date: Jul 31, 2019
WAS PARKING CAR IN DRIVEWAY AND WHEN TRYING TO BACK INTO SPACE STERRING WHEEL BECAME EXTREMELY HARD TO MANEUVER.
LINCOLN MKS (2013) - STEERING Aug 15, 2019
Incident date: Jul 31, 2019
WAS PARKING CAR IN DRIVEWAY AND WHEN TRYING TO BACK INTO SPACE STERRING WHEEL BECAME EXTREMELY HARD TO MANEUVER.
LINCOLN MKS (2013) - VISIBILITY:SUN/MOON ROOF ASSEMBLY Aug 15, 2019
Incident date: Aug 2, 2019
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED THAT THE VEHICLE HAD A SALVAGED TITLE. THE CONTACT STATED THAT THE SUN ROOF DRAIN WAS CLOGGED AND CAUSED WATER TO DRAIN INTO THE PANELS, WHICH DAMAGED THE ELECTRICAL SYSTEM AND AIR CONDITIONING. IN ADDITION, AN UNKNOWN SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANICS. ONE MECHANIC REMOVED THE PANELS AND DRAINED THE W... Read more
LINCOLN MKS (2013) - ELECTRICAL SYSTEM Aug 15, 2019
Incident date: Aug 2, 2019
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED THAT THE VEHICLE HAD A SALVAGED TITLE. THE CONTACT STATED THAT THE SUN ROOF DRAIN WAS CLOGGED AND CAUSED WATER TO DRAIN INTO THE PANELS, WHICH DAMAGED THE ELECTRICAL SYSTEM AND AIR CONDITIONING. IN ADDITION, AN UNKNOWN SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANICS. ONE MECHANIC REMOVED THE PANELS AND DRAINED THE W... Read more
LINCOLN MKT (2012) - STEERING Aug 13, 2019
Incident date: Aug 8, 2019
TL* THE CONTACT OWNS A 2012 LINCOLN MKT. UPON STARTING THE VEHICLE, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE CONTACT WAS UNABLE TO STEER THE VEHICLE. THE VEHICLE WAS TOWED TO ACTON FORD (76 POWDER MILL RD, ACTON, MA 01720, (978) 897-7000). THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE DEALER STATED THAT THE VEHICLE EXCEEDED THE MILEAGE REQ... Read more
LINCOLN MKX (2013) - VEHICLE SPEED CONTROL Aug 12, 2019
Incident date: Aug 10, 2019
MY FAMILY AND I WERE DRIVING ON I 20 FORT WORTH TX, DRIVING 60MPH. IT HAPPEN AGAIN WHILE DRIVING OUR 2013 LINCOLN MKX STARTED TO SLOW DOWN,WE KEPT PRESSING ON THE GAS PEDAL BUT NOTHING HAPPEN. WE WERE ABLE TO MOVE OVER TO THE FAR RIGHT HAND LANE. THIS INCIDENT TOOK PLACE SEVERAL TIMES THIS DAY AND WITH OUR CHILDREN IN THE CAR! ONE OF THE INCIDENTS ALMOST CAUSE AN ACCIDENT, BUT CARS WERE ABLE TO DI... Read more
LINCOLN MKZ (2012) - AIR BAGS Aug 12, 2019
Incident date: Aug 8, 2019
TL* THE CONTACT OWNED A 2012 LINCOLN MKZ. THE CONTACT STATED THAT WHILE ON THE INTERSTATE DRIVING 50 MPH, THERE WAS A TWO VEHICLE COLLISION AND ALL THE VEHICLE ATTEMPTED TO STOP BUT IT CAUSED MULTIPLE COLLISIONS. THE CONTACT DEPRESSED HER BRAKE PEDAL HOWEVER SHE CRASHED INTO THE REAR OF THE VEHICLE IN FRONT. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BRUISES TO THE STOMACH FROM THE SEAT,... Read more
Crash 1 injured
LINCOLN TOWN CAR (2006) - STEERING Aug 12, 2019
Incident date: Jul 27, 2019
I WAS DRIVING TO WORK ON A CITY STREET AND SUDDENLY I LOST CONTROL AND RAN INTO A POLE.
Crash
LINCOLN TOWN CAR (2005) - STEERING Aug 9, 2019
Incident date: Jul 30, 2019
BECAME HARD TO STEER WHILE DRIVING. LIKE LOSS OF POWER STEERING TO IT INTO BE CHECKED IT IS THE INTERMEDIATE STEERING. ALMOST LOST CONTROL. I WAS TOLD IT WAS RECALLED FOR SAME REASON. I CHECKED IT WAS RECALLED BUT SAYS 0 UNREPAIRED . BUT SAYS SOME WAS NOT REPAIRED CORRECTLY I HAVE LESS THAN 95,000 MILES ON THIS VEHICLE. WHAT CAN BE DONE FOR THIS VEHICLE. THIS HAPPENED WHILE DRIVING DOWN A ROAD WIT... Read more
LINCOLN CONTINENTAL (2017) - LATCHES/LOCKS/LINKAGES Aug 8, 2019
Incident date: Feb 11, 2019
TL* THE CONTACT OWNS A 2017 LINCOLN CONTINENTAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V077000(LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. RC LACY FORD LINCOLN SUBARU (U.S. 9W, 25 MAPLE AVE, CATSKILL, NY 12414, (518) 943-4300) WAS CONTACTED AND... Read more
Previous 1 2 3 4 5 ... 94 95 96 ... 380 381 Next