Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Sep 24, 2019
NOTICED SLUGGISHNESS ON INTERSTATE AND EXITED AT THE FIRST AVAILABLE EXIT THAT WAS APPROXIMATELY 1 MILE AWAY. WHEN EXITING INTERSTATE AND COMING TO A COMPLETE STOP AT THE STOP SIGN, IT DIED AND WOULD NOT START. IT WAS BLOCKING THE SINGLE TURNING LANE. IT WAS TURNING OVER VERY WELL BUT SEEMED TO BE LACKING FUEL MAYBE. HAD IT TOWED TO LOCAL MECHANIC SHOP. NO WORD BACK FROM THEM YET. JUST HAD THE FUE... Read more
Incident date: Sep 24, 2019
NOTICED SLUGGISHNESS ON INTERSTATE AND EXITED AT THE FIRST AVAILABLE EXIT THAT WAS APPROXIMATELY 1 MILE AWAY. WHEN EXITING INTERSTATE AND COMING TO A COMPLETE STOP AT THE STOP SIGN, IT DIED AND WOULD NOT START. IT WAS BLOCKING THE SINGLE TURNING LANE. IT WAS TURNING OVER VERY WELL BUT SEEMED TO BE LACKING FUEL MAYBE. HAD IT TOWED TO LOCAL MECHANIC SHOP. NO WORD BACK FROM THEM YET. JUST HAD THE FUE... Read more
Incident date: Sep 24, 2019
NOTICED SLUGGISHNESS ON INTERSTATE AND EXITED AT THE FIRST AVAILABLE EXIT THAT WAS APPROXIMATELY 1 MILE AWAY. WHEN EXITING INTERSTATE AND COMING TO A COMPLETE STOP AT THE STOP SIGN, IT DIED AND WOULD NOT START. IT WAS BLOCKING THE SINGLE TURNING LANE. IT WAS TURNING OVER VERY WELL BUT SEEMED TO BE LACKING FUEL MAYBE. HAD IT TOWED TO LOCAL MECHANIC SHOP. NO WORD BACK FROM THEM YET. JUST HAD THE FUE... Read more
Incident date: Sep 11, 2019
WHEN DRIVING THE WRENCH ICON POPS UP AND THEN THE CAR GOES INTO LIMP MODE. THE ONLY WAY OUT OF THIS IS TO PUT THE CAR IN PARK PRESS THE STOP BUTTON THEN RESTART THE VEHICLE. THIS HAPPENS EVERY COUPLE OF WEEKS. I CALLED THE DEALERSHIP IN MEMPHIS AND THEY COULDN'T TELL ME WHAT TO DO OTHER THAN TO BRING THE CAR IN FOR 4-5 DAYS AND THEY WOULD TRY TO DETERMINE THE PROBLEM.
Incident date: Sep 21, 2019
WARNING THEN AFTER DRIVING LONGER (70 MILES) IT WOULD NOT STEER. HAD TO GO GET IT RESET. THE FLUID WAS FINE.
Incident date: Aug 27, 2019
TL* THE CONTACT OWNS A 2014 LINCOLN MKZ. WHILE DRIVING APPROXIMATELY 15 MPH, THE REAR DRIVER?S SIDE LATCH FAILED AND CAUSED THE DOOR TO OPEN. THE CONTACT ALSO STATED THAT THE LATCH ON THE REAR PASSENGER SIDE DOOR FAILED. THE VEHICLE WAS TAKEN TO LINCOLN OF MEMPHIS (2611 RIDGE WAY ROAD, MEMPHIS, TN 38119, (90)1-432-8822) WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER?S SIDE LATCH NEEDED TO BE REPLACED... Read more
Incident date: Sep 22, 2019
I WAS DRIVING AT ROUGHLY 35MPH SUDDENLY AND WITHOUT ANY WARNING LIGHTS OR CHIMES, MY BRAKES LOST PRESSURE, THE PEDAL THEN SUNK TO THE FLOOR. UPON PUMPING THE BRAKES A FEW TIMES I WAS ABLE TO SLOW TO A STOP BUT THE PEDAL THEN CONTINUED TO SINK TO THE FLOOR. UPON GOING ALL THE WAY TO THE FLOOR, THE CAR BARELY STOPS AND PULLS HARD LEFT, AS IF THE PASSENGER SIDE FRONT BRAKES AREN'T WORKING.
Incident date: Sep 22, 2019
WHILE DRIVING THE CAR SEND A FAULT CODE OF SERVICE POWER STEERING AND LOSS OF POWER STEERING HAPPENS IMMEDIATELY. TOOK THE CAR TO THE DEALERSHIP THEY SAID THEY FIXED THE ISSUE (REPLACED POWER STEERING MOTOR AND REPROGRAMMED). PICKED UP THE CAR AND WITHIN 16 HOURS AS I WAS MAKING A TURN THE SAME ISSUE HAPPENED. THE CAR IS CURRENTLY STILL AT THE DEALERSHIP WITH NO SOLUTION TO THE PROBLEM. THERE SE... Read more
Incident date: Jul 28, 2019
AT ANY GIVEN TIME THE BRAKES WILL GO OUT IN THE CAR AND GIVE A FAULT CODE TO CHECK ABS SYSTEM. THIS HAS HAPPENED 4 TIMES OVER A 2 YEAR PERIOD, ONE OF THOSE TIMES I WAS GOING 55 MPH AND WENT TO STOP AT A YELLOW LIGHT. MY BRAKES FAILED AND I ENDED UP RUNNING THE RED LIGHT ALMOST HITTING A CAR STARTING TO CROSS FROM THE OTHER DIRECTION. ONCE YOU SHUT OFF THE CAR AND TURN IT BACK ON THE BRAKES WORK ... Read more
Incident date: Sep 19, 2019
MY BRAKES STARTED MAKING A HISSING NOISE WHEN THE BRAKES WERE APPLIED. THE HISSING SOUND BECAME LOUDER AND I NOTICED THE BRAKES WERE VERY HARD TO PRESS AND THE EVEN WHEN PRESSING TO THE FLOOR THE CAR WAS VERY HARD TO COME TO A COMPLETE STOP. I TOOK THE CAR TO THE SHOP AND REPLACED THE FRONT BRAKE PADS. THE HISSING SOUND WAS STILL THERE ALONG WITH A WHISTLE SOUND. I WAS TOLD THE BRAKE BOOSTER WAS B... Read more
Incident date: Apr 27, 2019
I HAD NOTICED A WEEK PRIOR TO DRIVING TO WORK EVERYDAY THAT MY BRAKES WERE SOMETIMES GOING TO THE FLOOR AND SOMETIMES STOPPING ALL THE WAY UP MAKING THE PEDAL HARD TO PUSH. I DRIVE 20 MILES BOTH DIRECTIONS DAILY SO I AM ON THE HIGHWAY TO WORK. ON A MONDAY MORNING I EXITED OFF THE INTERSTATE AND I HAD NO BRAKES THEY WENT ALL THE WAY TO THE FLOOR SO I IMMEDIATELY DROVE IT TO THE NEAREST BRAKE REPA... Read more
Incident date: Sep 16, 2019
YESTERDAY AS I WAS DRIVING ON THE I 4 EAST I SUDDENLY HEARD A BIG NOISE COMING FROM MY CAR IT WAS THE SUNROOF EXPLORE THE FRONT PART OF THE GLASS IT SHADOW THE GLASS. I WAS DRIVING I DID NOT THINK ANYTHING HIT SUNROOF AT ALL , I JUST HEARD THE NOISE AND HALF OF MY SUNROOF WAS BROKEN IN PIECES. I CHECKED A FEW GLASS COMPANIES AND GET A PRICE TO FIX IT WAS ABOUT 4000 TO 5000 DOLLARS .CAN YOU PL... Read more
Incident date: Sep 16, 2019
STEERING WHEEL WONT ADJUST AND WILL NOT MOVE AND THERE IS A LOUD CLICKING NOISE WHEN YOU START VEHICLE.
Incident date: Sep 16, 2019
STEERING WHEEL WONT ADJUST AND WILL NOT MOVE AND THERE IS A LOUD CLICKING NOISE WHEN YOU START VEHICLE.
Incident date: Jan 1, 2018
TL* TAKATA RECALL. THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED DANA FORD LINCOLN (266 WEST SERVICE ROAD, STATEN ISLAND, NY 10314, (... Read more
Incident date: Sep 15, 2019
WHILE DRIVING THE LOW BRAKE FLUID LIGHT ILLUMINATED AND CHECK BRAKE FLUID WARNING ALERTED ME, AS I WAS LOOKING FOR A PLACE TO PULL OVER THE BRAKE PEDAL WENT TO THE FLOOR BOARD AND NO BRAKES WERE PRESENT. I HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. AFTER STOPPING I OPENED THE HOOD TO CHECK THE BRAKE FLUID LEVEL AND IT WAS COMPLETELY EMPTY. NO VISIBLE SIGNS OF A LEAK UNDER VEHICLE OR INS... Read more
Incident date: Sep 11, 2019
I WAS BACKING OUT OF A PARKING SPACE AND LOST ALL POWER STEERING. THE POWER STEERING ASSIST LIGHT CAME ON AND THE CAR CHIMED. THERE WAS A RECALL FOR THIS ISSUE FOR THE 2013 LINCOLN MKS, DATE RANGES, SEPTEMBER 7, 2010 - FEBRUARY 28, 2012. MY CAR WAS BUILT JANUARY 7, 2013. WILL THIS RECALL BE EXPANDED?
Incident date: Oct 22, 2018
AIR SUSPENSION WILL NOT PUMP UP, RIPPED OFF OIL FILTER CAR BOTTOMS OUT AND VEHICLES LOSE CONTROL
Incident date: Aug 10, 2019
CAR GETS TO HOT MY FILL BUCKET FOR THE RADIATOR KEEPS GETTING A HOLE IN THE BOTTOM OF IT OR SOME WHERE I HAVE REPLACED IT TWICE AND AGAIN THE SAME PROBLEM WITH THIS CAR. AND IT HAS OVER HEATED AND GOES ALL THE WAY TO H NOW BECAUSE OF THIS PROBLEM IT MITE NOW NEED HEAD GASKETS Y CAN'T YOU MAKE THIS CAR BETTER THEN IT IS AND MAKE IT WITH NO PROBLEMS THERE JUNK I WON'T EVEN TELL ANYONE TO BUY THIS PI... Read more
Incident date: Aug 10, 2019
CAR GETS TO HOT MY FILL BUCKET FOR THE RADIATOR KEEPS GETTING A HOLE IN THE BOTTOM OF IT OR SOME WHERE I HAVE REPLACED IT TWICE AND AGAIN THE SAME PROBLEM WITH THIS CAR. AND IT HAS OVER HEATED AND GOES ALL THE WAY TO H NOW BECAUSE OF THIS PROBLEM IT MITE NOW NEED HEAD GASKETS Y CAN'T YOU MAKE THIS CAR BETTER THEN IT IS AND MAKE IT WITH NO PROBLEMS THERE JUNK I WON'T EVEN TELL ANYONE TO BUY THIS PI... Read more
Incident date: Sep 13, 2019
I WAS DRIVING AND MY POWER STEERING SERVICE LIGHT CAME ON AND BECAME VERY HARD TO STEER AND NOW MY TRACTION CONTROL LIGHT IS ON. IT TELLS ME TO HAVE SERVICED IMMEDIATELY BUT WHEN I CALL LINCOLN DEALERSHIP THEY TELL ME THEY CAN'T EVEN GET ME IN TIL OCTOBER 16TH. I AM NOW CONCERNED THAT I MAY END UP IN A CRASH. I CAN'T BELIEVE THIS IS NOT A RECALL.
Incident date: Sep 12, 2019
TL* THE CONTACT OWNS A 2010 LINCOLN MKS. WHILE DRIVING 60 MPH, THE POWER STEERING COMPLETELY FAILED AND THE STEERING WARNING INDICATOR ILLUMINATED AS THE POWER STEERING FAILED. THE CONTACT WAS ABLE TO TAKE THE VEHICLE TO CRESCENT FORD (100 OLD WINSTON RD, HIGH POINT, NC 27265, 336-869-2181) WHERE THE CONTACT WAS INFORMED THAT THERE WAS A RECALL ON THE VEHICLE. UPON INVESTIGATION, THE CONTACT FOUND... Read more
Incident date: Aug 3, 2019
EXTERIOR FRONT PASSENGER DOOR HANDLE BROKE AND COMPLETELY SEPARATED FROM VEHICLE DURING NORMAL OPENING OPERATION. VEHICLE WAS STOPPED IN "PARK' UNDER NORMAL OPENING PROCEDURE.
Incident date: Aug 20, 2019
I HAVE CAR IN REVERSE , AFTER BACKING UP I PUT IT IN DRIVE AN FEEL AND HEAR A BIG CLUNK NOISE
Incident date: Sep 3, 2019
WHEN DRIVING CAR READS TRANSMISSION NOT AND IN PARK AND CAR AND ENGINE BOTH SHUT OFF WHILE DRIVING
Incident date: Sep 3, 2019
WHEN DRIVING CAR READS TRANSMISSION NOT AND IN PARK AND CAR AND ENGINE BOTH SHUT OFF WHILE DRIVING
Incident date: Aug 18, 2019
I WAS AT THE GAS STATION PUTTING GAS TO MY CAR WHEN I NOTICED FLAMES COMING FROM THE ENGINE THEN I TOLD THE PEOPLE AROUND THE STAFF OD THE GAS STATION SHUT OFF ALL THE GAS PUMPS AND HELP ME TO TRYIED TO USE EXTINGUISHERS TOEND THE FIRE UNTIL THE FIRE DEPARTNEN PEOPLE CAME. I DO NOT REALY KNOW WHAT HAPOENED BUT IWAS HAVING SOME ELECTRICAL PROBLEMS AND WAS SMOKING WHEN WE WERE DRIVING THE CAR. WE TH... Read more
Fire
Incident date: Aug 18, 2019
I WAS AT THE GAS STATION PUTTING GAS TO MY CAR WHEN I NOTICED FLAMES COMING FROM THE ENGINE THEN I TOLD THE PEOPLE AROUND THE STAFF OD THE GAS STATION SHUT OFF ALL THE GAS PUMPS AND HELP ME TO TRYIED TO USE EXTINGUISHERS TOEND THE FIRE UNTIL THE FIRE DEPARTNEN PEOPLE CAME. I DO NOT REALY KNOW WHAT HAPOENED BUT IWAS HAVING SOME ELECTRICAL PROBLEMS AND WAS SMOKING WHEN WE WERE DRIVING THE CAR. WE TH... Read more
Fire
Incident date: Aug 18, 2019
I WAS AT THE GAS STATION PUTTING GAS TO MY CAR WHEN I NOTICED FLAMES COMING FROM THE ENGINE THEN I TOLD THE PEOPLE AROUND THE STAFF OD THE GAS STATION SHUT OFF ALL THE GAS PUMPS AND HELP ME TO TRYIED TO USE EXTINGUISHERS TOEND THE FIRE UNTIL THE FIRE DEPARTNEN PEOPLE CAME. I DO NOT REALY KNOW WHAT HAPOENED BUT IWAS HAVING SOME ELECTRICAL PROBLEMS AND WAS SMOKING WHEN WE WERE DRIVING THE CAR. WE TH... Read more
Fire
Incident date: Sep 10, 2019
FOR THE SECOND ONE TIME IN A MONTH MY LOCKING MECHANISM ON MY 2014 LINCOLN MKZ HYBRID. FORD IS RECALLING VEHICLES OF THE SAME YEAR FOR THE SAME PROBLEM AND THE DEALERSHIPS SAY MY VIN NUMBER ISN'T PART OF IT. 2 DOOR LATCH REPLACEMENTS IS 800.00. THIS IS RIDICULOUS WHEN OTHER VEHICLES THE SAME YET MAKE AND MODEL AS MINE ARE ACCEPTABLE FOR THE RECALL. I OPENED MY DOOR AND NOW THE LATCH WON'T STAY CLO... Read more
Incident date: Apr 21, 2019
REOCCURRING BRAKE FLUID SYSTEM. HAVE HAD IT REPLACED 3 TIMES ALREADY. I HAVE LOST THREE ABILITY TO STOP MY VEHICLE IN MAY AND ENDED UP CRASHING INTO A TREE WHILE BACKING UP. CONSTANT BREAK FLUID SPRAYING ON THE TIRES AND RIM OF THE FRONT PASSENGER AREA. DAMAGE TO THE TAIL GATE AREA FROM THE TREE COLLISION HAS CAUSED ME TO HAVE WIRING SYSTEM ISSUES WITH MY BACK TAIL LIGHT CONSTANTLY BLOWING THE ... Read more
Crash
Incident date: Apr 21, 2019
REOCCURRING BRAKE FLUID SYSTEM. HAVE HAD IT REPLACED 3 TIMES ALREADY. I HAVE LOST THREE ABILITY TO STOP MY VEHICLE IN MAY AND ENDED UP CRASHING INTO A TREE WHILE BACKING UP. CONSTANT BREAK FLUID SPRAYING ON THE TIRES AND RIM OF THE FRONT PASSENGER AREA. DAMAGE TO THE TAIL GATE AREA FROM THE TREE COLLISION HAS CAUSED ME TO HAVE WIRING SYSTEM ISSUES WITH MY BACK TAIL LIGHT CONSTANTLY BLOWING THE ... Read more
Crash
Incident date: Apr 21, 2019
REOCCURRING BRAKE FLUID SYSTEM. HAVE HAD IT REPLACED 3 TIMES ALREADY. I HAVE LOST THREE ABILITY TO STOP MY VEHICLE IN MAY AND ENDED UP CRASHING INTO A TREE WHILE BACKING UP. CONSTANT BREAK FLUID SPRAYING ON THE TIRES AND RIM OF THE FRONT PASSENGER AREA. DAMAGE TO THE TAIL GATE AREA FROM THE TREE COLLISION HAS CAUSED ME TO HAVE WIRING SYSTEM ISSUES WITH MY BACK TAIL LIGHT CONSTANTLY BLOWING THE ... Read more
Crash
Incident date: Sep 10, 2019
THE SPEEDOMETER DOES NOT REFLECT THE CORRECT SPEED. GENERALLY, THE SPEEDOMETER WILL SHOW A SPEED 5MPH FASTER THAN THE ACTUAL SPEED OF THE VEHICLE. IN MOTION, HIGHWAY OR CITY DRIVING.
Incident date: Sep 9, 2019
THERE HAS BEEN A HISSING NOISE MADE WHILE DEPRESSING THE BRAKE PEDAL FOR SEVERAL MONTHS. LATELY, WHILE PRESSING THE BRAKE PEDAL, IT FEELS 'SPONGY' WITHOUT A NOTICEABLE EFFECT ON BRAKING PERFORMANCE. JUST RECENTLY, THE EFFORT REQUIRED TO STOP THE CAR HAS INCREASED TO THE POINT THAT IT FEELS LIKE THE POWER BRAKING SYSTEM IS HARDLY ASSISTING. THIS MATCHES THE DESCRIPTION OF FIELD SERVICE ACTION... Read more
Incident date: Sep 1, 2019
WHILE DRIVING DOWN THE INTERSTATE IN MY 2014 LINCOLN MKZ 2.0 ECOBOOST I ATTEMPTED TO MATCH THE SPEED OF THE FAST LANE AND MERGE. WHEN ACCELERATING THE ENGINE BEGAN TO SHUDDER ALMOST STALL WITH NO POWER. IT WAS VERY DANGEROUS.
Incident date: Sep 8, 2019
POWER STEERING FROZE UP INSTANTLY WHEN SUDDEN FLUID DROP IN SYSTEM. CAR COULD NOT BE STEERED TO SIDE OF ROAD. ONCE FLUID WAS PUT BACK IN RESERVOIR THE STEERING CAME BACK. THIS COULD HAVE CAUSE S FATAL ACCIDENT.
Incident date: Mar 16, 2019
"TAKATA RECALL." I NOTICED A FEW WEEKS AGO THAT MY AIRBAG LIGHT IS ON. I HAVE 28000 ACTUAL MILES ON THE 2005 LINCOLN TOWN CAR THAT HAS ALWAYS BEEN GARAGED. I HAVE NOT HAD A RECALL ON THE AIRBAG LIGHT AND I WOULD LIKE FOR YOU TO CHECK IT OUT AND LET ME KNOW OF ANY RECALLS ON THE AIRBAGS.
Incident date: Sep 2, 2019
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. WHILE DRIVING 10 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN AND THE POWER STEERING ASSIST FAULT WARNING MESSAGE ILLUMINATED. THE VEHICLE WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO BALDWIN MOTORS (LOCATED AT 1730 N HWY 190, COVINGTON, LA 70433, (800) 533-4308) WHERE IT WAS DIAGNOSED THAT THE RACK AND PINION NEEDED TO BE REPLACED. THE VEHICLE WAS... Read more
Incident date: Sep 3, 2019
HAD BRAKES FIXED DURING INITIAL RECALL 4/17/2018. WAS NOT NOTIFIED OF RECALL UNTIL BRAKES WENT OUT. BRAKES FAILED AGAIN ON 9/3/19. PRESTIGE FORD CONTACTED TWICE WITH NO RETURN CALL. IS THIS GOING TO BE FIXED AT NO CHARGE DUE TO MANUFACTURE FAILURE? ONLY 3,300 MILES PUT ON CAR SINCE BRAKES WERE FIXED THE FIRST TIME. VEHICAL WAS MOVING AND ON HIGHWAY BRAKING TO MAKE TURN. BRAKE PETAL WENT TO THE FL... Read more
Incident date: Apr 4, 2019
TL* THE CONTACT OWNED A 2018 LINCOLN MKX. WHILE THE CONTACT WAS STOPPED IN TRAFFIC, A 2004 CHEVROLET TAHOE CRASHED INTO THE REAR OF THE CONTACT'S VEHICLE. THE BOTTOM OF THE DRIVER'S SEAT SLID ALL THE WAY BACK AND THE SEAT BACK RECLINED. AS A RESULT, THE SEAT BELT DID NOT RESTRAIN THE CONTACT BECAUSE HE DID NOT MOVE FORWARD IN THE SEAT. THE CONTACT SUSTAINED INJURIES TO THE BACK, KNEES, WRIST, AND ... Read more
Crash
1 injured
Incident date: Sep 6, 2018
TL* THE CONTACT OWNS A 2003 LINCOLN AVIATOR. THE CONTACT STATED THAT THE GEAR SHIFT LEVER POSITION WAS NOT IN ALIGNMENT WITH THE TRANSMISSION. THE CONTACT STATED THAT THE INDICATOR DID NOT DISPLAY THE CORRECT GEAR THAT WAS BEING UTILIZED. ANTELOPE VALLEY FORD (LOCATED AT 1155 AUTO MALL DR, LANCASTER, CA 93534, (888) 415-0959) WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE CONTACT WAS INFO... Read more
LINCOLN
CONTINENTAL
(2017) - UNKNOWN OR OTHER
Sep 5, 2019
Incident date: Apr 6, 2019
DOOR LOCK ISSUES AS THEY OPENED AND WON'T CLOSE WHILE DRIVING
Incident date: Aug 23, 2019
THE BRAKE BOOSTER WAS REPLACED ON MY 2011 LINCOLN MKX DUE TO A RECALL DUE TO BRAKE FAILURE. IT WAS REPLACED APPROXIMATELY 1,000 MILES AGO AND NOW IT HAS FAILED AGAIN AND NEARLY CAUSED A SERIOUS ACCIDENT..THIS INCIDENT WAS ON THE 23RD OF AUGUST 2019. THIS MANUFACTURER USED FAULTY BRAKE BOOSTERS FROM THE BEGINNING. THIS CAR ONLY HAS 53,578 CURRENT MILES. THIS AUTOMOBILE IS A DANGER NOT ONLY T... Read more
Incident date: Aug 30, 2019
TL* THE CONTACT OWNS A 2013 LINCOLN MKX. WHILE DRIVING 60 MPH, THE BRAKES FAILED. THE CONTACT DROVE TO APPLE FORD SHAKOPEE (1624 WESTON CT, SHAKOPEE, MN 55379, (952) 445-2420) WHERE IT WAS DIAGNOSED THAT THE BRAKE POWER BOOSTER MALFUNCTIONED AND NEEDED TO BE REPLACED; HOWEVER, THEY DID NOT HAVE THE PART AVAILABLE. THE DEALER STATED THAT THE VEHICLE SHOULD NOT BE DRIVEN BECAUSE THE BRAKES COULD FAI... Read more
LINCOLN
CONTINENTAL
(2017) - ELECTRONIC STABILITY CONTROL (ESC)
Sep 4, 2019
Incident date: Apr 25, 2019
"TAKATA RECALL", ON APRIL 25, I WAS TRAVELING TO ATLANTA, GA FROM VIRGINIA TO ATTEND A CONFERENCE AND STOPPED TO GET GAS AND MY DRIVER'S DOOR LOCKED ME INSIDE THE CAR. I HAD TO USE THE LATCH TO RELEASE THE LOCK. I HAVE CONTACTED DEALERSHIP ABOUT THE ISSUE AND I HAVE NOT RECEIVED ANY REMEDY TO THIS ISSUE. MY VEHICLE WILL NOT LET ME SET THE CRUISE CONTROL ON THE HIGHWAY, THE WRENCH LIGHT STAYS LIT A... Read more
LINCOLN
CONTINENTAL
(2017) - SEATS
Sep 4, 2019
Incident date: Apr 25, 2019
"TAKATA RECALL", ON APRIL 25, I WAS TRAVELING TO ATLANTA, GA FROM VIRGINIA TO ATTEND A CONFERENCE AND STOPPED TO GET GAS AND MY DRIVER'S DOOR LOCKED ME INSIDE THE CAR. I HAD TO USE THE LATCH TO RELEASE THE LOCK. I HAVE CONTACTED DEALERSHIP ABOUT THE ISSUE AND I HAVE NOT RECEIVED ANY REMEDY TO THIS ISSUE. MY VEHICLE WILL NOT LET ME SET THE CRUISE CONTROL ON THE HIGHWAY, THE WRENCH LIGHT STAYS LIT A... Read more
LINCOLN
CONTINENTAL
(2017) - UNKNOWN OR OTHER
Sep 4, 2019
Incident date: Apr 25, 2019
"TAKATA RECALL", ON APRIL 25, I WAS TRAVELING TO ATLANTA, GA FROM VIRGINIA TO ATTEND A CONFERENCE AND STOPPED TO GET GAS AND MY DRIVER'S DOOR LOCKED ME INSIDE THE CAR. I HAD TO USE THE LATCH TO RELEASE THE LOCK. I HAVE CONTACTED DEALERSHIP ABOUT THE ISSUE AND I HAVE NOT RECEIVED ANY REMEDY TO THIS ISSUE. MY VEHICLE WILL NOT LET ME SET THE CRUISE CONTROL ON THE HIGHWAY, THE WRENCH LIGHT STAYS LIT A... Read more
Incident date: Aug 28, 2019
THERE IS NO WEIGHT SENSOR IN THE FRONT PASSENGER SEAT. THERE IS NO NOTIFICATION THAT THE SEAT BELT IS NOT FASTENED. THE AIR BAG DOES NOT WORK UNLESS THE SEAT BELT IS FASTENED. MY GRANDCHILDREN'S WEIGHT IS NOT REGISTERED AND THEREFORE THE AIR BAG WILL DEPLOY IF THEY ARE IN THE PASSENGER FRONT SEAT AND SEAT BELTED IN. I WAS TOLD BY LINCOLN NAVIGATOR DIVISION AT FORD MOTOR COMPANY THAT THIS IS THE WA... Read more