Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 18,739 complaints for LINCOLN
Incident date: May 11, 2019
ON 5/11/19, I WAS DRIVING ABOUT 50MPH WHEN THE ENTIRE DASH WENT DARK, WHICH ALSO CAUSED THE ENGINE TO STOP RUNNING (WITH 3/4 TANK OF GAS) AS I LOOKED AT AN 'ALL POWER OFF' DISPLAYED IN THE INFORMATION AREA OF THE DASH (THAT NORMALLY DISPLAYS THE TRIP MILEAGE INDICATOR). I IMMEDIATELY PRESSED THE EMERGENCY FLASH BUTTON WHICH WORKED. FORTUNATELY, I WAS IN THE RIGHT HAND LANE AND HAD ENOUGH SPEE... Read more
Incident date: May 11, 2019
ON 5/11/19, I WAS DRIVING ABOUT 50MPH WHEN THE ENTIRE DASH WENT DARK, WHICH ALSO CAUSED THE ENGINE TO STOP RUNNING (WITH 3/4 TANK OF GAS) AS I LOOKED AT AN 'ALL POWER OFF' DISPLAYED IN THE INFORMATION AREA OF THE DASH (THAT NORMALLY DISPLAYS THE TRIP MILEAGE INDICATOR). I IMMEDIATELY PRESSED THE EMERGENCY FLASH BUTTON WHICH WORKED. FORTUNATELY, I WAS IN THE RIGHT HAND LANE AND HAD ENOUGH SPEE... Read more
Incident date: Apr 25, 2019
TRANSMISSION RANGE SENSOR BAD- -ON SEVERAL OCCASIONS WHILE VEHICLE WAS IN DRIVE, VEHICLE STOPPED MOVING, TWICE ON HIGHWAY (MOVING IN MIDDLE LANE), TWICE ON DOWNHILL EXIT RAMP (STOPPED AT RED LIGHT), AND TWICE ON CITY STREET INCLINE (IN MOTION), YELLOW WRENCH INDICATOR FLICKERED ON AT LEAST TWO OF THESE OCCASIONS WHICH DEALER SAID RECORDED A KNOWN PROBLEM, COST TO REPLACE SENSOR $930.40
Incident date: Apr 25, 2019
TAKATA RECALL. AT A SLOW SPEED, WITH THE FOOT ON THE BRAKE, VEHICLE ACCELERATES. SPEED IS GENERALLY UNDER 10 MPH AND HAS HAPPENED DURING TURNING...EITHER LEFT OR RIGHT. SPECIFICALLY: IT HAPPENED ONCE TURNING LEFT INTO A PARKING SPOT; IT HAPPENED MAKING A SLOW RIGHT HAND TURN ON A STREET; IT HAPPENED AGAIN DURING A LEFT HAND TURN INTO A PARKING GARAGE. WE TOOK IT TO A SHOP AND THE MECHANIC DROVE IT... Read more
Incident date: Apr 25, 2019
TAKATA RECALL. AT A SLOW SPEED, WITH THE FOOT ON THE BRAKE, VEHICLE ACCELERATES. SPEED IS GENERALLY UNDER 10 MPH AND HAS HAPPENED DURING TURNING...EITHER LEFT OR RIGHT. SPECIFICALLY: IT HAPPENED ONCE TURNING LEFT INTO A PARKING SPOT; IT HAPPENED MAKING A SLOW RIGHT HAND TURN ON A STREET; IT HAPPENED AGAIN DURING A LEFT HAND TURN INTO A PARKING GARAGE. WE TOOK IT TO A SHOP AND THE MECHANIC DROVE IT... Read more
Incident date: Apr 25, 2019
TAKATA RECALL. AT A SLOW SPEED, WITH THE FOOT ON THE BRAKE, VEHICLE ACCELERATES. SPEED IS GENERALLY UNDER 10 MPH AND HAS HAPPENED DURING TURNING...EITHER LEFT OR RIGHT. SPECIFICALLY: IT HAPPENED ONCE TURNING LEFT INTO A PARKING SPOT; IT HAPPENED MAKING A SLOW RIGHT HAND TURN ON A STREET; IT HAPPENED AGAIN DURING A LEFT HAND TURN INTO A PARKING GARAGE. WE TOOK IT TO A SHOP AND THE MECHANIC DROVE IT... Read more
Incident date: May 9, 2019
DOOR LATCH WILL NOT KEEP DOOR LOCKED. DOOR SOMETIMES WILL NOT CLOSE UNLESS A PERSON PLAYS WITH THE LATCH TO MANIPULATE THE HOOKS TO GET DOOR TO CLOSE. HAS ONLY HAPPEN, SO FAR, WITH THE CAR STOPPED.
Incident date: May 14, 2018
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE DEALER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. JACK O' DIAMOND DEALER (2600 W SW LOOP 323, TYLER, TX 75701 (903) 561-5225) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT ... Read more
Incident date: May 10, 2019
UPON DRIVING THE VEHICLE, IT HAS STALLED SEVEN TIMES. TWO OF THOSE INCIDENTS INVOLVED VEHICLE GOING INTO PARK WITHOUT TOUCHING THE PARK BUTTON. AS IT WAS SHIFTING INTO PARK, THERE WAS A LOUD CLICKING SOUND AS THOUGH THE VEHICLE WAS 'FIGHTING' GOING INTO PARK. THEN THE VEHICLE DIED. ON AT LEAST FIVE OTHER OCCASIONS, IT JUST DIED. NOTHING INDICATING ON MY WAY APP, OR AT SERVICE DEPARTMENT FOR LOCAL ... Read more
LINCOLN
MKZ HYBRID
(2012) — STRUCTURE:BODY
May 9, 2019
Incident date: Mar 12, 2019
SHORTLY AFTER I HAD THE TAKATA RECALL FIXED, I HAD THE FOLLOWING THINGS HAPPEN TO THE VEHICLE: INTERIOR DRIVER'S DOOR HANDLE WILL NOT OPERATE. PRIOR TO THAT THE DRIVER'S WINDOW WOULD NOT OPERATE. MYSTERIOUSLY, THE WINDOW BEGAN OPERATING, THEN THE INTERIOR DOOR HANDLE FAILED. THE VEHICLE WAS STATIONARY WHEN EACH INCIDENT OCCURRED.
Incident date: May 9, 2019
CAR WILL NOT START BECAUSE OF ELECTRICAL COMPUTER AND WHEN IT DOES START THE CAR STALLS WHEN OUT ON THE ROAD OR HIGHWAY PUTTING MY FAMILY OR MYSELF AT RISK OF INJURY OR DEATH. I CALLED LINCOLN HOTLINE AND THEY REFUSED TO PAY FOR THE REPAIR AFTER IT HAD ALREADY BEEN TO A DEALERSHIP FOR DIAGNOSTIC THEY COULDN'T FIGURE OUT WHAT WAS WRONG AND SAID IT WAS FINE THEN WENT TO PICK CAR UP AND IT WOULDN'T S... Read more
Incident date: May 9, 2019
CAR WILL NOT START BECAUSE OF ELECTRICAL COMPUTER AND WHEN IT DOES START THE CAR STALLS WHEN OUT ON THE ROAD OR HIGHWAY PUTTING MY FAMILY OR MYSELF AT RISK OF INJURY OR DEATH. I CALLED LINCOLN HOTLINE AND THEY REFUSED TO PAY FOR THE REPAIR AFTER IT HAD ALREADY BEEN TO A DEALERSHIP FOR DIAGNOSTIC THEY COULDN'T FIGURE OUT WHAT WAS WRONG AND SAID IT WAS FINE THEN WENT TO PICK CAR UP AND IT WOULDN'T S... Read more
Incident date: May 9, 2019
CAR WILL NOT START BECAUSE OF ELECTRICAL COMPUTER AND WHEN IT DOES START THE CAR STALLS WHEN OUT ON THE ROAD OR HIGHWAY PUTTING MY FAMILY OR MYSELF AT RISK OF INJURY OR DEATH. I CALLED LINCOLN HOTLINE AND THEY REFUSED TO PAY FOR THE REPAIR AFTER IT HAD ALREADY BEEN TO A DEALERSHIP FOR DIAGNOSTIC THEY COULDN'T FIGURE OUT WHAT WAS WRONG AND SAID IT WAS FINE THEN WENT TO PICK CAR UP AND IT WOULDN'T S... Read more
Incident date: May 8, 2019
WARNING LIGHT FOR AIRBAG CAME ON SUDDENLY YESTERDAY WITH NO INCIDENT, LIGHT STAYS ON AND 5 SETS OF BEEPS REPEATING 5 TIMES OCCURS, THIS OCCURRED AFTER THE CAR WAS STARTED AND BEEPS STARTED AFTER DRIVING... AFTER TURNING OFF VEHICLE AND TURNING BACK ON IT CONTINUES TO EXHIBIT SAME AIRBAG LIGHT AND BEEPING...DRIVES WITH NO ISSUES EXCEPT THAT.
Incident date: May 1, 2019
TL* THE CONTACT OWNS A 2008 LINCOLN NAVIGATOR. WHILE DRIVING VARIOUS SPEEDS, THE ACCELERATOR PEDAL WOULD BECOME STUCK. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL MORE THAN ONCE TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 141,000.
Incident date: Apr 17, 2019
I'M EXPERIENCING SOME LINKAGE OF FLUID FROM UNDERNEATH MY CAR THAT HAS TO DO WITH MY FRONT END AND I HAVE TAKEN IT TO THE DEALERSHIP AND THEY CAN'T FIX IT BUT IT NEEDS TO BE REPLACED AND THE COST IS WAY TO MUCH. PLEASE HELP! AND THERE IS NO GIVEN REASON WHY!
LINCOLN
MKZ HYBRID
(2012) — ELECTRICAL SYSTEM
May 2, 2019
Incident date: Oct 15, 2018
THE TAIL LIGHT ASSEMBLY KEEPS GOING OUT
LINCOLN
MKZ HYBRID
(2012) — UNKNOWN OR OTHER
May 2, 2019
Incident date: Oct 15, 2018
THE TAIL LIGHT ASSEMBLY KEEPS GOING OUT
Incident date: Apr 26, 2019
IPULLED INTO MY DRIVE WAY AND MY CAR DIED OUT NO OVER HEATING NO WARNING LIGHT NO ANYTHING. I LOOKED UNDER MY HOOD TO CHECK EVERYTHING AND NOTICED MY COOLANT WAS GONE I THEN POURED MORE INTO IT REALIZING THAT IT WAS ALL GOING OUT OF MY CAR I BUT NOT ONTO THE GROUND. I CALLED AN MECHANIC WHO TOLD ME MY COOLANT LEAKED INTO MY OIL MY WATER PUMP FAILED. IT FAILED INTERNAL TO THE TIMING CHAIN COVER AN... Read more
Incident date: Jun 19, 2017
CHROME WHEELS CONSTANT PEELING AND FLAKING. HAVE HAD TIRES RE-SEALED BUT KEEP GETTING FLAT TIRES, PARKED AND DRIVING.
Incident date: Apr 26, 2019
HAVE OWNED THIS 2011 LINCOLN MKX AWD APPROXIMATELY ONE YEAR. DURING THAT TIME I RECALL ABOUT 4 TIMES DURING THIS PERIOD, WHEN GOING FROM A COASTING DOWN THE HILL MODE ON SURFACE STREETS, TO PLACING FOOT GENTLY ON GAS PEDAL AS LEVELING OUT AND OR STARTING UP A SLIGHT INCLINE, A LOUD, JERKING SLAM HAS BEEN HEARD AND FELT. ENOUGH EACH TIME THAT I THOUGHT I HAD BEEN RAMMED FROM BEHIND BY ANOTHER CAR... Read more
Incident date: Apr 1, 2019
TL* THE CONTACT OWNED A 2000 LINCOLN LS. WHILE DRIVING 35 MPH, THE STEERING WHEEL PULLED TO THE RIGHT AND CAUSED THE VEHICLE TO DRIVE INTO A DITCH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOTALED AND TOWED TO AN UNKNOWN LOCATION. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED INJURIES AND RECEIVED MEDICAL ATTENTION. THE MANUFACTURER AND DEALER WE... Read more
Crash
1 injured
Incident date: Apr 1, 2019
TL* THE CONTACT OWNED A 2000 LINCOLN LS. WHILE DRIVING 35 MPH, THE STEERING WHEEL PULLED TO THE RIGHT AND CAUSED THE VEHICLE TO DRIVE INTO A DITCH. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE AIR BAGS DID NOT DEPLOY. THE VEHICLE WAS TOTALED AND TOWED TO AN UNKNOWN LOCATION. A POLICE REPORT WAS FILED. THE CONTACT SUFFERED INJURIES AND RECEIVED MEDICAL ATTENTION. THE MANUFACTURER AND DEALER WE... Read more
Crash
1 injured
Incident date: Mar 1, 2019
I SEE LINCOLN MKZ HAVE RECALLS ON SEAT BELT TENSIONER. WELL MY LINCOLN MKS HAS A SEAT BELT TENSIONER THAT NEEDS REPLACEMENT. HAVE YOU HAD ANYONE COMPLAIN ABOUT LINCOLN MKS FOR THAT PROBLEM.
Incident date: Apr 24, 2019
I WAS BACKING OUT OF A PARKING STALL AND TURNED THE STEERING WHEEL SHARPLY TO THE LEFT AND HEARD A BREAKING SOUND. WHEN I PUT THE CAR IN DRIVE, IT WOULD NOT MOVE EVEN THOUGH THE ENGINE WAS STILL RUNNING. I FOUND THAT THE FRONT WHEELS WERE BOTH POINTED INWARDS (PIGEON-TOED) A SEVERE AMOUNT. A FLAT-BED TRUCK WAS CALLED TO TAKE THE CAR TO THE FORD DEALER FOR REPAIRS. THE REPORT FROM THE FORD DEAL... Read more
Incident date: Apr 2, 2019
BRAKE PEDAL SINKS AFTER ABS ACTIVATES IT HAS HAPPENED MANY TIMES EVEN AFTER REPLACING MASTER CYLINDER
Incident date: May 5, 2017
TL* THE CONTACT OWNS A 2015 LINCOLN MKC. ON SEVERAL OCCASIONS, WHILE DRIVING VARIOUS SPEEDS, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO GREAT LAKES FORD OF MUSKEGON (LOCATED AT 2469 E APPLE AVE, MUSKEGON, MI 49442, (231) 777-2750) TO BE DIAGNOSED, BUT THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE ... Read more
Incident date: Feb 1, 2016
WHILE DRIVING THIS CAR ON A HIGHWAY OR STREET ANY TIME IT ENCOUNTERS SMALL BUMPS THE WHEEL TURNS AND THERE'S A LOUD SLAMMING SOUND FROM THE FRONT PASSENGER AND DRIVER SIDE OF THE CAR. IT'S WORSE GOING INTO TURNS SPEED DOES NOT MATTER YOU CAN GO SLOW OR FAST AND THE LOUD SLAMMING SOUND IS THERE. IT FEELS VERY UNSAFE AND DANGEROUS. BUT ME BEING A SENIOR CITIZEN WITH A SON WHO AS A DISABILITY WE CANN... Read more
Incident date: Feb 1, 2016
WHILE DRIVING THIS CAR ON A HIGHWAY OR STREET ANY TIME IT ENCOUNTERS SMALL BUMPS THE WHEEL TURNS AND THERE'S A LOUD SLAMMING SOUND FROM THE FRONT PASSENGER AND DRIVER SIDE OF THE CAR. IT'S WORSE GOING INTO TURNS SPEED DOES NOT MATTER YOU CAN GO SLOW OR FAST AND THE LOUD SLAMMING SOUND IS THERE. IT FEELS VERY UNSAFE AND DANGEROUS. BUT ME BEING A SENIOR CITIZEN WITH A SON WHO AS A DISABILITY WE CANN... Read more
Incident date: Feb 1, 2016
WHILE DRIVING THIS CAR ON A HIGHWAY OR STREET ANY TIME IT ENCOUNTERS SMALL BUMPS THE WHEEL TURNS AND THERE'S A LOUD SLAMMING SOUND FROM THE FRONT PASSENGER AND DRIVER SIDE OF THE CAR. IT'S WORSE GOING INTO TURNS SPEED DOES NOT MATTER YOU CAN GO SLOW OR FAST AND THE LOUD SLAMMING SOUND IS THERE. IT FEELS VERY UNSAFE AND DANGEROUS. BUT ME BEING A SENIOR CITIZEN WITH A SON WHO AS A DISABILITY WE CANN... Read more
Incident date: Apr 3, 2019
OUR VEHICLE IS LESS THAN YEAR OLD AND HAVE RUST COMPLETELY AROUND EDGE OF HOOD. OUR WARRANTY FOR CORROSION ENDS IN NOV 2019.....BUT LINCOLN/FORD HAS DENIED OUR CLAIM DUE TO NO 'PERFORATIONS' OCCURRING --YET.. SINCE LINCOLN/FORD USED INCOMPATABLE METALS ON THE RIM OF THEIR HOODS....WOULDN'T THIS BE CONSIDERED MFG. DEFECT?. I KNOW THAT THIS IS NOT A SAFETY ISSUE BUT WE WOULD HAVE NEVER HAVE INV... Read more
Incident date: Apr 9, 2019
THE PROBLEM WAS DIAGNOSED AS A FAILED THROTTLE BODY, WITH TROUBLE CODES P2111 PRESENT IN THE ON-BOARD COMPUTER SYSTEM, INDICATING THE ELECTRONIC THROTTLE ACTUATOR CONTROL SYSTEM WAS STUCK OPEN AND CLOSED, RESPECTIVELY.
Incident date: Apr 9, 2019
THE PROBLEM WAS DIAGNOSED AS A FAILED THROTTLE BODY, WITH TROUBLE CODES P2111 PRESENT IN THE ON-BOARD COMPUTER SYSTEM, INDICATING THE ELECTRONIC THROTTLE ACTUATOR CONTROL SYSTEM WAS STUCK OPEN AND CLOSED, RESPECTIVELY.
Incident date: Apr 9, 2019
THE PROBLEM WAS DIAGNOSED AS A FAILED THROTTLE BODY, WITH TROUBLE CODES P2111 PRESENT IN THE ON-BOARD COMPUTER SYSTEM, INDICATING THE ELECTRONIC THROTTLE ACTUATOR CONTROL SYSTEM WAS STUCK OPEN AND CLOSED, RESPECTIVELY.
Incident date: Feb 1, 2016
WHEN EVER THE CAR IS DRIVEN ANY LITTLE BUMP OR PATCH IN THE ROAD HAS THE CAR MAKING A LOUD SLAM SOUND EVEN WORSE GOING OVER ANY BUMP AND EVEN WORSE INTO TURNS. ALSO THE WHEEL SEEMS TO PULL AT THOSE TIMES AS WELL, THIS IS ON ANY STREET OR HIGHWAY WHILE DRIVING, FEELS VERY SCARY AND UNSAFE. WE DON'T HAVE FUNDS TO FIX THIS AND IT'S BEEN A PROBLEM ONLY GETTING WORSE.
Incident date: Feb 1, 2016
WHEN EVER THE CAR IS DRIVEN ANY LITTLE BUMP OR PATCH IN THE ROAD HAS THE CAR MAKING A LOUD SLAM SOUND EVEN WORSE GOING OVER ANY BUMP AND EVEN WORSE INTO TURNS. ALSO THE WHEEL SEEMS TO PULL AT THOSE TIMES AS WELL, THIS IS ON ANY STREET OR HIGHWAY WHILE DRIVING, FEELS VERY SCARY AND UNSAFE. WE DON'T HAVE FUNDS TO FIX THIS AND IT'S BEEN A PROBLEM ONLY GETTING WORSE.
Incident date: Apr 23, 2019
FAULTY DOOR LOCKS : THE DOORS WILL NOT UNLOCK USING THE KEY FOB ON MKS MODEL IN WEATHER TEMPERATURES ABOVE 70 DEGREES AND IT POSES A SAFETY HAZARD IF CHILDREN ARE IN THE CAR. WHEN ATTEMPTING TO UNLOCK THE CAR USING THE FOB OR KEYLESS ENTRY THE FEEDBACK IS A RAPID UNLOCK/RE-LOCK, SIMILAR TO A JACKHAMMER. THE VEHICLE IS IN STATIONARY MODE IN PARKED .
Incident date: Apr 1, 2019
BRAKE LINE LOCATED NEXT TO STEERING COLUMN IS SO CLOSE THE STEERING COLUMN RUBBED AND WORE A HOLE INTO THE BRAKE LINE CAUSING BRAKE FAILURE.
Incident date: Apr 19, 2019
TL* THE CONTACT OWNS A 2014 LINCOLN MKZ. AFTER RESTARTING THE ENGINE, THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN IN EITHER DIRECTION. THE MESSAGES 'SERVICE ADVANCE TRAC" AND "STEER ASSIST FAULT' WERE DISPLAYED. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. OURISMAN FORD/LINCOLN (6129 RICHMOND HWY, ALEXANDRIA, VA) WAS NOTIFIED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE VIN WAS NOT... Read more
Incident date: Apr 17, 2019
CAR STALLS AND LOOSES POWER IN 5-10 SECONDS WHILE DRIVING. ONCE STOPPED, THE CAR WILL RESTART AND DRIVE. THE PROBLEM INDICATOR "YELLOW WRENCH" TELLS THE DEALERSHIP NOTHING RELATING TO THE PROBLEM. THIS PROBLEM IS LIFE THREATENING BECAUSE IT OFTEN HAPPENS WHILE TRAVELING AT HIGH RATES OF SPEED (INTERSTATES) IN ENVIRONMENTS WITH LOTS OF TRAFFIC. SINCE THE CAR BEGINS IMMEDIATE DECELERATION, GETTI... Read more
Incident date: Apr 17, 2019
CAR STALLS AND LOOSES POWER IN 5-10 SECONDS WHILE DRIVING. ONCE STOPPED, THE CAR WILL RESTART AND DRIVE. THE PROBLEM INDICATOR "YELLOW WRENCH" TELLS THE DEALERSHIP NOTHING RELATING TO THE PROBLEM. THIS PROBLEM IS LIFE THREATENING BECAUSE IT OFTEN HAPPENS WHILE TRAVELING AT HIGH RATES OF SPEED (INTERSTATES) IN ENVIRONMENTS WITH LOTS OF TRAFFIC. SINCE THE CAR BEGINS IMMEDIATE DECELERATION, GETTI... Read more
LINCOLN
CONTINENTAL
(2017) — ELECTRICAL SYSTEM
Apr 19, 2019
Incident date: Mar 31, 2019
WE ARE DISSATISFIED WITH THE LEVEL OF SERVICE FROM THE LINCOLN MOTOR COMPANY AND SERRAMONTE FORD DEALERSHIP IN COLMA, CALIFORNIA, WITH SPECIFIC REFERENCE TO THE CASE, CAS-1758606, RECALL 19S03 AND NHTSA RECALL # 1V-077. OUR VEHICLE'S DRIVER DOOR WILL NOT CLOSE AND IS UNSAFE TO DRIVE. THE ONGOING ISSUE HAS BEEN PROBLEMATIC FOR VICTORIA SEDAN & LIMOUSINE. THE VEHICLE HAS BEEN AT THE DEALERSHIP SINCE... Read more
LINCOLN
CONTINENTAL
(2017) — UNKNOWN OR OTHER
Apr 19, 2019
Incident date: Mar 31, 2019
WE ARE DISSATISFIED WITH THE LEVEL OF SERVICE FROM THE LINCOLN MOTOR COMPANY AND SERRAMONTE FORD DEALERSHIP IN COLMA, CALIFORNIA, WITH SPECIFIC REFERENCE TO THE CASE, CAS-1758606, RECALL 19S03 AND NHTSA RECALL # 1V-077. OUR VEHICLE'S DRIVER DOOR WILL NOT CLOSE AND IS UNSAFE TO DRIVE. THE ONGOING ISSUE HAS BEEN PROBLEMATIC FOR VICTORIA SEDAN & LIMOUSINE. THE VEHICLE HAS BEEN AT THE DEALERSHIP SINCE... Read more
Incident date: Apr 17, 2019
TL* THE CONTACT OWNS A 2010 LINCOLN MKX. WHILE THE VEHICLE WAS IDLING AT A RED LIGHT WITH THE CONTACT DEPRESSING THE BRAKE PEDAL, THE VEHICLE UNEXPECTEDLY ACCELERATED FORWARD. THE CONTACT STRUCK THE PRECEDING VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER AND MANUFACTURER WER... Read more
Crash