Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 18,739 complaints for LINCOLN
Incident date: May 2, 2019
MY FRONT DRIVER SEAT WON'T GO BACK OR FORWARD. AND MY RUNNING BOARD IS NOT WORKING ANY MORE. ON THE DRIVER SIDE WON'T COME OUT ANY MORE AND THE PASSENGER SIDE STUCK OUT AND WON'T GO BACK IN. I TOOK IT TO MY MANICA AND HE SAID IT'S A RECALL ON THE ELECTRICAL SYSTEM.
Incident date: May 2, 2019
MY FRONT DRIVER SEAT WON'T GO BACK OR FORWARD. AND MY RUNNING BOARD IS NOT WORKING ANY MORE. ON THE DRIVER SIDE WON'T COME OUT ANY MORE AND THE PASSENGER SIDE STUCK OUT AND WON'T GO BACK IN. I TOOK IT TO MY MANICA AND HE SAID IT'S A RECALL ON THE ELECTRICAL SYSTEM.
Incident date: Jun 13, 2019
TL* THE CONTACT OWNS A 2013 LINCOLN MKT. WHILE THE VEHICLE WAS IN THE PARK POSITION, THE CONTACT ATTEMPTED TO START IT AND REVERSE OUT OF THE PARKING LOT. HOWEVER, THE POWER STEERING ASSIST FAULTY WARNING INDICATOR ILLUMINATED AND THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING WHEEL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND... Read more
Incident date: Jun 19, 2019
ALL FOUR DOORS STARTED RETAINING WATER AND I HAVE TO PULL THE RUBBER BACK AND LET IT DRAIN BUT WHEN THERE WAS A HARD RAIN I WOULD GET LEAKS FROM THE MOON ROOF AREA THAT LEAKED ON TO THE CONSOLE/GEARSHIFT AREA I TOOK IT TO A SHOP BUT THEY COULDN'T FIND ANY THING WRONG THEN AFTER A HARD RAIN I SUCKED 12 GALLON OF WATER OUT OF THE DRIVERS SIDE FLOORBOARD IT SEEMED THAT IT WAS SEEPING IN FROM UNDER TH... Read more
Incident date: Jun 19, 2019
ALL FOUR DOORS STARTED RETAINING WATER AND I HAVE TO PULL THE RUBBER BACK AND LET IT DRAIN BUT WHEN THERE WAS A HARD RAIN I WOULD GET LEAKS FROM THE MOON ROOF AREA THAT LEAKED ON TO THE CONSOLE/GEARSHIFT AREA I TOOK IT TO A SHOP BUT THEY COULDN'T FIND ANY THING WRONG THEN AFTER A HARD RAIN I SUCKED 12 GALLON OF WATER OUT OF THE DRIVERS SIDE FLOORBOARD IT SEEMED THAT IT WAS SEEPING IN FROM UNDER TH... Read more
Incident date: Jun 19, 2019
ALL FOUR DOORS STARTED RETAINING WATER AND I HAVE TO PULL THE RUBBER BACK AND LET IT DRAIN BUT WHEN THERE WAS A HARD RAIN I WOULD GET LEAKS FROM THE MOON ROOF AREA THAT LEAKED ON TO THE CONSOLE/GEARSHIFT AREA I TOOK IT TO A SHOP BUT THEY COULDN'T FIND ANY THING WRONG THEN AFTER A HARD RAIN I SUCKED 12 GALLON OF WATER OUT OF THE DRIVERS SIDE FLOORBOARD IT SEEMED THAT IT WAS SEEPING IN FROM UNDER TH... Read more
Incident date: May 18, 2019
TL* THE CONTACT OWNS A 2018 LINCOLN MKC. THE CONTACT STATED THAT ON SEVERAL OCCASIONS AFTER THE VEHICLE WAS PARKED WITH THE ENGINE TURNED OFF, THE CONTACT EXITED THE VEHICLE AND VEHICLE STARTED TO ROLL AWAY. THE CONTACT ATTEMPTED TO REENTER THE VEHICLE BUT WAS UNABLE TO DO SO. THE CONTACT FELL AND SUSTAINED SEVERAL BRUISES AND MINOR CUTS. THE CONTACT WAS CERTAIN THAT THE SHIFT LEVER WAS SWITCHED T... Read more
Crash
Incident date: Jun 21, 2019
STILL WAITING FOR AIR BAGS AND NOE MY BRAKE BOOSTER WENT OUT WITHIN A WEEK. I DID FIND THAT THERE WAS A EXTENDED WARRANTY FOR SOME BUT MY VIN NUMBER DID NOT QUALIFY. THIS TO ME IS A LIFE THREATENING. I'VE REPLACED MY ROTORS AND PADS BUT IN ALL 45 YEARS DRIVING, NEVER BRAKE BOOSTER. I'M SURE I AM NOT THE ONLY ONE WITH THIS PROBLEM AS OTHERS HAVE BEEN GIVEN THE EXTENDED WARRANTY COVERAGE. THE FACT T... Read more
Incident date: Jun 19, 2019
AS I WAS DRIVING STEERING STOP WORKING IT GOT SO HARD IT STEERED TO THE RIGHT ALMOST HIT A PERSON ON THE SIDE WALK.WHEN IT HAPPENED I WAS AROUND THE HOUSE.LUCKILY MADE IT HOME SAFE ON A HARD STEERING WHEEL
Incident date: Jan 4, 2016
TAKATA RECALL: STEERING WHEEL HAS SMOKED BEFORE LIGHTLY, INTERIOR LIGHTS HAVE STAYED ON,STEERING WHEEL HAS DONE A 360 TURN,CORROSION ON THE SIDE PANEL AND PANEL(CHROME) HAS FALLEN OFF. I'M NOT SURE HOW LATE A RECALL TIME FRAME IS BUT MY CAR HAPPENS TO BE VERY OLD NOW SO I'M WONDERING IF THIS IS THE CASE I HAVE PICTURES FROM WHAT THE CAR LOOKED LIKE AND UP TO NOW ALSO MY CAR IS NOW AT 366.'- MILES ... Read more
Incident date: Jan 4, 2016
TAKATA RECALL: STEERING WHEEL HAS SMOKED BEFORE LIGHTLY, INTERIOR LIGHTS HAVE STAYED ON,STEERING WHEEL HAS DONE A 360 TURN,CORROSION ON THE SIDE PANEL AND PANEL(CHROME) HAS FALLEN OFF. I'M NOT SURE HOW LATE A RECALL TIME FRAME IS BUT MY CAR HAPPENS TO BE VERY OLD NOW SO I'M WONDERING IF THIS IS THE CASE I HAVE PICTURES FROM WHAT THE CAR LOOKED LIKE AND UP TO NOW ALSO MY CAR IS NOW AT 366.'- MILES ... Read more
Incident date: Jan 4, 2016
TAKATA RECALL: STEERING WHEEL HAS SMOKED BEFORE LIGHTLY, INTERIOR LIGHTS HAVE STAYED ON,STEERING WHEEL HAS DONE A 360 TURN,CORROSION ON THE SIDE PANEL AND PANEL(CHROME) HAS FALLEN OFF. I'M NOT SURE HOW LATE A RECALL TIME FRAME IS BUT MY CAR HAPPENS TO BE VERY OLD NOW SO I'M WONDERING IF THIS IS THE CASE I HAVE PICTURES FROM WHAT THE CAR LOOKED LIKE AND UP TO NOW ALSO MY CAR IS NOW AT 366.'- MILES ... Read more
Incident date: Jun 17, 2019
HEATED SEAT/AC SEAT MODULE GROUND PIN BURNED TO A CRISP RENDERING THE MODULE USELESS... THIS IS A FIRE HAZARD AND SHOULD BE RECALLED.
Incident date: Jun 3, 2019
THE BRAKE BOOSTER ON MY VEHICLE WENT OUT AND IT CAUSED SEVERAL NEAR MISS ACCIDENTS WHERE I FELT LIKE I WASN'T GOING TO BE ABLE TO STOP IN TIME BEFORE WE REALIZED WHAT WAS WRONG. AN EXTENDED WARRANTY IS NOT SUFFICIENT - NEEDS TO BE RECALLED. I PAID $900 TO HAVE THIS REPAIR MADE BECAUSE I WAS NEVER NOTIFIED OF AN EXTENDED WARRANTY.
Incident date: Mar 1, 2019
STARTING AT 20,000 MILES I STARTED ASKING THE DEALER TO CHECK THE TRANSMISSION ON MY VEHICLE. VERY OFTEN THE TRANSMISSION SHIFTS VERY HARD TO THE POINT YOU HEAR AND YOU FEEL LIKE SOMEONE HIT YOUR CAR ( USUALLY FROM 1ST TO 3RD GEAR ) AND ALSO WHEN YOU SHIFT IT TO REVERSE IT SLIPS. DEALER KEEPS SAYING THERES NO CODES COMING OUT ON THEIR COMPUTER. THIS ALWAYS HAPPENS IN MOTION ON A CITY STREET.
LINCOLN
MKZ HYBRID
(2012) — ELECTRICAL SYSTEM
Jun 13, 2019
Incident date: Jun 7, 2019
SEAT HEATING AND COOLING CONTROL SHUTS OFF AFTER AFTER BUTTON IS DEPRESSED. UPON TROUBLE SHOOTING IT WAS FOUND THAT SOMETHING SHORTED A PIN ON THE CONTROL MODULE LOCATED UNDER THE PASSENGERS SEAT TO THE EXTENT THAT THE FEMALE PIN CONNECTOR WAS COMPLETELY MELTED.
LINCOLN
MKZ HYBRID
(2012) — SEATS
Jun 13, 2019
Incident date: Jun 7, 2019
SEAT HEATING AND COOLING CONTROL SHUTS OFF AFTER AFTER BUTTON IS DEPRESSED. UPON TROUBLE SHOOTING IT WAS FOUND THAT SOMETHING SHORTED A PIN ON THE CONTROL MODULE LOCATED UNDER THE PASSENGERS SEAT TO THE EXTENT THAT THE FEMALE PIN CONNECTOR WAS COMPLETELY MELTED.
Incident date: May 20, 2019
WHEN THE CAR SIT IN THE SUN OR IN DIRECT HEAT TOO LONG, THE BACK-UP CAMERA WILL NOT WORK AND ON THE NAVIGATION SCREEN, IT WILL SAY CAMERA NOT WORKING, CONTACT DEALERSHIP. WHEN I PULL IN MY GARAGE AND OR THE TEMPERATURE OF THE CAR COOL DOWN, THEN THE CAMERA STARTS BACK WORKING. IT ONLY DO THIS IN THE SUMMER TIME. IT'S GOING ON A SEVERAL YEARS OF DOING THIS. THE MOST DAY THAT THIS HAPPENED WAS... Read more
Incident date: Feb 5, 2018
TL* THE CONTACT OWNS A 1995 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. ALSO, THE BRAKE PEDAL WAS STIFF WHEN DEPRESSED. THE BRAKE LINES WERE REPLACED THREE TIMES BY AN INDEPENDENT MECHANIC, BUT THE FAILURE RECURRED. FURTHERMORE, THE STEERING WHEEL HAD TO BE MANEUVERED IN EITHER DIRECTION TO PREVENT IT FROM SEIZING. THE CONTACT STATED THAT THE VEHICLE WAS NO... Read more
Incident date: Feb 5, 2018
TL* THE CONTACT OWNS A 1995 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. ALSO, THE BRAKE PEDAL WAS STIFF WHEN DEPRESSED. THE BRAKE LINES WERE REPLACED THREE TIMES BY AN INDEPENDENT MECHANIC, BUT THE FAILURE RECURRED. FURTHERMORE, THE STEERING WHEEL HAD TO BE MANEUVERED IN EITHER DIRECTION TO PREVENT IT FROM SEIZING. THE CONTACT STATED THAT THE VEHICLE WAS NO... Read more
Incident date: Feb 5, 2018
TL* THE CONTACT OWNS A 1995 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED. ALSO, THE BRAKE PEDAL WAS STIFF WHEN DEPRESSED. THE BRAKE LINES WERE REPLACED THREE TIMES BY AN INDEPENDENT MECHANIC, BUT THE FAILURE RECURRED. FURTHERMORE, THE STEERING WHEEL HAD TO BE MANEUVERED IN EITHER DIRECTION TO PREVENT IT FROM SEIZING. THE CONTACT STATED THAT THE VEHICLE WAS NO... Read more
Incident date: Oct 7, 2016
THE MOTOR HAS TOTALLY GONE DEAD IN HEAVY TRAFFIC 5 TIMES. THE 1ST 3 TIMES THEY SHOWED UP ON THE INSPECTION AND A PART WAS REPLACED. AN INSPECTION THE LAST 2 TIMES SHOWED NOTHING. WHEN THE ENGINE STOPS, I PRESS N, THEN START AND IT RUNS, THEN D AND IT GOES AGAIN. MEANWHILE, TWICE ON HWY 80 AROUND CHICAGO IN BUMPER-TO-BUMPER TRAFFIC AT 70 MPH, CARS ARE SLAMMING ON THEIR BRAKES AND HONKING. 1. WH... Read more
Incident date: Oct 7, 2017
WE JUST DESCRIBED THIS DANGEROUS, 5 TIMES MALFUNCTION IN A PREVIOUS NOTICE, TODAY. MY ADDRESS IS LISTED SLIGHTLY INCORRECT AND THE 1ST MALFUNCTION WAS OCT 7, 2017, NOT THE 2016, I SEE THAT WAS LISTED. IT WAS PURCHASED IN 2016. THE SPEEDS WERE DIFFERENT. 70 TWICE, 55 TWICE AND 50 ONCE. THE 70'S WERE IN HEAVY TRAFFIC ON HWY 80 AROUND CHICAGO. *TR
Incident date: May 13, 2019
ON MULTIPLE OCCASIONS THE HILL START ASSIST AND FORWARD COLLISION WARNING BOTH FAILED AT THE SAME TIME. FOLLOWING THAT, WHEN RESTARTING THE VEHICLE, THE INSTRUMENT CONTROL PANEL FAILS TO ILLUMINATE. THIS DISABLES THE VIEW OF ANY OF THE CONTROL PANEL NOTIFICATIONS, ALONG WITH THE SPEEDOMETER. WHILE THE INSTRUMENT CONTROL PANEL IS DISABLED, THE SUPPLEMENTAL RESTRAINT FAILURE NOTIFICATION APPEARS SEV... Read more
Incident date: May 13, 2019
ON MULTIPLE OCCASIONS THE HILL START ASSIST AND FORWARD COLLISION WARNING BOTH FAILED AT THE SAME TIME. FOLLOWING THAT, WHEN RESTARTING THE VEHICLE, THE INSTRUMENT CONTROL PANEL FAILS TO ILLUMINATE. THIS DISABLES THE VIEW OF ANY OF THE CONTROL PANEL NOTIFICATIONS, ALONG WITH THE SPEEDOMETER. WHILE THE INSTRUMENT CONTROL PANEL IS DISABLED, THE SUPPLEMENTAL RESTRAINT FAILURE NOTIFICATION APPEARS SEV... Read more
Incident date: Feb 7, 2019
TL* THE CONTACT OWNS A 2018 LINCOLN MKZ. THE CONTACT STATED THAT THE TRANSMISSION FAILED. THE CONTACT SWITCHED GEARS AND THE VEHICLE DECELERATED. THE VEHICLE ROLLED AND STOPPED IN THE MIDDLE OF THE ROAD. THE CONTACT RESTARTED THE ENGINE AND THE VEHICLE WAS ABLE TO DRIVE OFF. THE VEHICLE WAS TAKEN TO OLATHE FORD LINCOLN (1845 E SANTA FE ST, OLATHE, KS 66062) WHERE THEY DIAGNOSED THE VEHICLE, BUT CO... Read more
Incident date: Jun 3, 2019
I AM DRIVING IN THE CAR AND THE CAR IS TURNED OFF, THE CAR IS SOMETIMES DRIVING AND THE CAR STOPS AND THE CAR IS SLOWED DOWN, THE TRANSMISSION IS THE FIFTH TIME I TAKE IT TO THE DEALER AND IT RETURNS TO THE DAME PROBLEMI AM AFRAID OF CRASHING BECAUSE THE CAR STOP WITHOUT WANTING
Crash
Incident date: Jun 3, 2019
I AM DRIVING IN THE CAR AND THE CAR IS TURNED OFF, THE CAR IS SOMETIMES DRIVING AND THE CAR STOPS AND THE CAR IS SLOWED DOWN, THE TRANSMISSION IS THE FIFTH TIME I TAKE IT TO THE DEALER AND IT RETURNS TO THE DAME PROBLEMI AM AFRAID OF CRASHING BECAUSE THE CAR STOP WITHOUT WANTING
Crash
Incident date: Oct 1, 2018
" TAKATA RECALL " WHEN I DRIVE OVER A POT HOLE MY CAR WANTS 2 GO ALL OVER THE ROAD THE STEERING IS LOOSECAN'T HARTLEY HOLE IT STRAIGHT ON THE ROAD I CANNT. AND ALSO MY WINDSHIELD FLUID DOESN'T COME OUT WHEN PUSH.STEERING COULD IS LOOSE.ALL IN MOTION EVEN.ON THE HWY I CANNOT GO ON. I CANNOT TAKE PIC IT IS UNDER THE CAR
Incident date: Oct 1, 2018
" TAKATA RECALL " WHEN I DRIVE OVER A POT HOLE MY CAR WANTS 2 GO ALL OVER THE ROAD THE STEERING IS LOOSECAN'T HARTLEY HOLE IT STRAIGHT ON THE ROAD I CANNT. AND ALSO MY WINDSHIELD FLUID DOESN'T COME OUT WHEN PUSH.STEERING COULD IS LOOSE.ALL IN MOTION EVEN.ON THE HWY I CANNOT GO ON. I CANNOT TAKE PIC IT IS UNDER THE CAR
Incident date: Mar 8, 2019
3/8/19 RIGHT FRONT BRAKE LINE AT THE CALIPER SPLIT AT 51,000 MILES, COMPLETE LOSS OF FLUID AND BRAKES WHILE DRIVING IN THE CITY. WAS NOT A COVERED REPAIR BY THE DEALER. 5/24/19 LEFT FRONT BRAKE LINE JUST FAILED AT 56,000 MILES. AGAIN A COMPLETE LOSS OF BRAKE FLUID AND BRAKES WHILE DRIVING IN THE CITY.VEHICLE IS CURRENTLY AT THE DEALER.
LINCOLN
MKZ HYBRID
(2012) — STEERING
May 28, 2019
Incident date: May 25, 2019
TL* THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. WHILE DRIVING 25 MPH, THE STEERING FAILED AND THE POWER ASSIST WARNING INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 86,000.
Incident date: May 28, 2019
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V001000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT WANT TO WAIT TWO WEEKS TO SCHEDULE A RECALL REPAIR APPOINTMENT. WEST HERR FORD OF AMHERST (2600 MILLERSPORT HWY, GETZVILLE, NY 14068, (716) 810-1319) WAS CO... Read more
Incident date: Mar 15, 2019
THE BRAKE BOOSTER FAILED ON THIS VEHICLE LEAVING THE VEHICLE ALMOST IMPOSSIBLE TO STOP
Incident date: Feb 1, 2017
TAKATA RECALL , TIRE SENSOR KEEPS SAYING LOW TIRE PRESSURE EVEN AFTER CAR IN TURNT OFF AND RESTARTED AFTER AIR WAS PUT IN AND TIRE PRESSURE WAS CHECKED BY A MECHANIC. SOME TIME AFTER AIR IS PUT IN THE TIRE THE LIGHT MAY GO OFF FOR A FEW MINUTES AND OR HRS THEN THE LOW TIRE PRESSURE LIGHT COMES BACK ON AND YOU CAN'T SEE YOUR VEHICLE MILEAGE OR ANYTHING.
Incident date: May 1, 2019
A VEHICLE STOPPED SUDDENLY IN FRONT OF ME BECAUSE A CAR DID THE SAME IN FRONT OF THEM. I BRAKED SUDDENLY BUT IT FELT LIKE MY VEHICLE WAS BEING PUSHED FROM BEHIND, MY STEERING WHEEL AIR BAGS DEPLOYED SO DID THE SIDES. THE AIR BAGS DEPLOYED BEFORE THE IMPACT BLINDING ME AS I REAR ENDED THE CAR IN FRONT. I SUFFERED BURNS, BRUISES, NECK INJURIES AND LOWER BACK PAIN. I WAS DRIVING NO MORE THAN 25-30 MI... Read more
Crash
3 injured
Incident date: May 1, 2019
A VEHICLE STOPPED SUDDENLY IN FRONT OF ME BECAUSE A CAR DID THE SAME IN FRONT OF THEM. I BRAKED SUDDENLY BUT IT FELT LIKE MY VEHICLE WAS BEING PUSHED FROM BEHIND, MY STEERING WHEEL AIR BAGS DEPLOYED SO DID THE SIDES. THE AIR BAGS DEPLOYED BEFORE THE IMPACT BLINDING ME AS I REAR ENDED THE CAR IN FRONT. I SUFFERED BURNS, BRUISES, NECK INJURIES AND LOWER BACK PAIN. I WAS DRIVING NO MORE THAN 25-30 MI... Read more
Crash
3 injured
Incident date: Oct 1, 2018
THE ENGINE STARTED STALLING WHEN CRANKING UP IN A PARKED POSITION, AFTER FILLING UP WITH GAS, BUT LATELY IT ALSO STALLS JUST WHEN CRANKING UP IN A PARKED POSITION. THE ENGINE LIGHT IS ON.
Incident date: May 21, 2019
19C03 RECALL WAS PERFORMED ON 4/22/19 AND THE INSTRUMENT PANEL HAS GONE BLANK 7 TIMES OVER THE PAST 30 DAYS AND HAS BEEN IN THE LOCAL DEALERSHIP FOR A TOTAL OF 3 TIMES. I AM TOLD THAT THEY DO NOT HAVE A FIX. SOMETIMES THE SCREEN IS BLANK ON START UP AND SOMETIMES IT GOES BLANK WHILE DRIVING. IN EVERY CASE AFTER ABOUT 20 MINUTES THE SCREEN WILL BEGIN TO OPERATE CORRECTLY. THERE IS NO PATTERN AS TO ... Read more
Incident date: May 11, 2019
TL* THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 60 MPH, THE STEERING ABILITY BECAME LOOSE AND THE CONTACT LOST CONTROL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE STEERING COLUMN FAILED AND NEEDED REPLACEMENT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMA... Read more
Incident date: May 18, 2019
ON 5/18/19, CAR WAS SITTING OUTSIDE ALL DAY. THE TEMPERATURE REACHED95 DEGREES THAT DAY. THAT NIGHT AS I WAS LEAVING, I DECIDED TO OPEN THE SUNROOF AND WHEN I HIT THE BUTTON, THE PANEL WOULD ONLY OPEN 1/2 INCH. I THOUGHT SOMETHING WAS BLOCKING IT SO I CLOSED IT BACK. WHEN I DID THAT, THE INSIDE SUNROOF PANEL MATERIAL STARTED WRINKLING UP. I PROCEEDED TO OPEN AGAIN AND THE SAME THING HAPPENED.... Read more
Incident date: Sep 5, 2018
MY CAR HAS HAD THE BRAKE PEDAL GO ALL THE WAY TO THE FLOOR ON MULTIPLE OCCASIONS, WHILE THE VEHICLE WAS IN MOTION, OVER THE PAST COUPLE OF YEARS. IT WOULD SUDDENLY GO SOFT/SPONGY AND BRAKING DISTANCE WOULD INCREASE DRAMATICALLY. THE PROBLEM WOULD OCCUR WHENEVER THE VEHICLE WAS IN MOTION, QUITE RANDOMLY, EVERY COUPLE OF MONTHS. I HAVE BROUGHT IT TO SEVERAL FORD DEALERS, AND NONE OF THEM EVER HAD A ... Read more
Crash
Incident date: Sep 5, 2018
MY CAR HAS HAD THE BRAKE PEDAL GO ALL THE WAY TO THE FLOOR ON MULTIPLE OCCASIONS, WHILE THE VEHICLE WAS IN MOTION, OVER THE PAST COUPLE OF YEARS. IT WOULD SUDDENLY GO SOFT/SPONGY AND BRAKING DISTANCE WOULD INCREASE DRAMATICALLY. THE PROBLEM WOULD OCCUR WHENEVER THE VEHICLE WAS IN MOTION, QUITE RANDOMLY, EVERY COUPLE OF MONTHS. I HAVE BROUGHT IT TO SEVERAL FORD DEALERS, AND NONE OF THEM EVER HAD A ... Read more
Crash
Incident date: May 18, 2019
BACKED UP VEHICLE STOPPED SHIFTED TRANSMISSION TO DRIVE PRESSED ACCELERATOR VEHICLE ROCKETED BACKWARD BECAUSE SHIFT CABLE DISLODGED FROM ATTACHMENT ON TRANSMISSION.
Incident date: May 19, 2019
WHILE DRIVING APPROXIMATELY 55-60 MPH ON THE HIGHWAY, MY 2013 LINCOLN MKS SUDDENLY LOST POWER STEERING. STEERING WHEEL WAS PRACTICALY LOCKED. WITH TWO HANDS AND ALL MY STRENGTH I WAS ABLE TO JERK THE VEHICLE TO THE SIDE OF THE ROAD. IT WAS A VERY FRIGHTENING SITUATION. WHEN STOPPED, A "SERVICE POWER STEERING NOW" PROMPT APPEARED. VEHICLE HAS 208K MILES AND ACCORDING TO DEALERSHIP, LINCOLN RECALL W... Read more
Incident date: May 15, 2019
'TAKATA RECALL' I WAS DRIVING AND WAS IN A CAR ACCIDENT. THERE WAS MAJOR DAMAGE THE FRONT OF MY CAR AND THE AIRBAGS NEVER DEPLOYED.
Crash
Incident date: May 15, 2019
'TAKATA RECALL' I WAS DRIVING AND WAS IN A CAR ACCIDENT. THERE WAS MAJOR DAMAGE THE FRONT OF MY CAR AND THE AIRBAGS NEVER DEPLOYED.
Crash