Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 18,739 complaints for LINCOLN
Incident date: Aug 19, 2019
MY VEHICLE'S POWER SHUT DOWN WITHOUT ANY WARNING ON BUSY CITY STREET (3 LANE ROAD). I WAS UNABLE TO STEER OR BRAKE. I HAD TO COAST OFF THE ROAD UNTIL CAR STOPPED. THEN I PUT IT INTO PARK. IT RESTARTED AND DROVE FINE AFTER THE RESTART. VERY SCARY. THANKFUL I WASN'T DRIVING 70 MPH ON BUSY INTERSTATE. THROTTLE BODY REPLACED RECENTLY AS ENGINE HAD BEEN BUCKING AND WASN'T ACCELERATING WHEN GAS PEDAL W... Read more
Incident date: Aug 19, 2019
2014 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO WHEEL LUG NUTS ON VEHICLE BEING HAZARDOUS ON THE ROAD. *LD THE CONSUMER STATED THE LUG NUTS BECOME OVER HEATED. DUE TO THIS FAILURE, THE ISSUED LUG WRENCH WAS UNABLE TO SLIP OVER THE HEATED LUG NUTS. *JS
Incident date: Aug 7, 2019
SOMEONE AT THE COMPANY EVIDENTLY DOES NOT UNDERSTAND THE AUTO ASSEMBLY PROCESS WHEREIN THE COMPONENT SUPPLIERS ARE REQUIRED TO WAREHOUSE COMPONENTS AND ASSEMBLIES FOR JUST IN TIME DELIVERY TO THE ASSEMBLY PLANTS. COMPONENTS AND ASSEMBLIES ARE STORED AND DELIVERED AS RETRIEVED , NOT IN ORDER OF MANUFACTURE, SO THE THE LAST PARTS DELIVERED MAY HAVE BEEN BUILT MONTHS BEFORE DELIVERY. BY SETTING A DEA... Read more
Incident date: Aug 16, 2019
UPON STARTING THE CAR THE POWER STEERING FAILED AND A MESSAGE APPEARED SAYING STEERING MALFUNCTION.TWO DAYS LATER IT HAPPENED AGAIN AND VERY NEARLY CAUSED A CRASH.
Incident date: Aug 12, 2019
HAS CARBON MONOXIDE IN THE CABIN ON HIGHWAY DRIVING . I HAVE A CO METER AS I HAVE HAD THE CAR IN TO DEALER 7 TIMES FOR SAME ISSUE & IT IS STILL NOT FIXED. THEY NOW CLAIM IT IS OK BUT STILL HAVE 15 PPM IN 10 MINUTES OF DRIVING ON HIGHWAY AND LEVEL STILL RISING. THEY SAY THIS IS AN ACCEPTABLE LEVEL. I OPEN WINDOWS & CO LEVEL DROPS TO 2PPM. THEN CLOSE WINDOWS & METER READS AGAIN IN 15 MIN 15PPM. TH... Read more
Incident date: Aug 7, 2019
TL* THE CONTACT OWNS A 2013 LINCOLN MKX. WHILE DRIVING 65 MPH, THE CONTACT WAS UNABLE TO STOP THE VEHICLE WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT WAS ABLE TO MOVE THE VEHICLE TO THE SIDE OF THE ROAD WHERE IT EVENTUALLY STOPPED. THE VEHICLE WAS TAKEN TO STAR LINCOLN (24350 WEST 12 MILE ROAD, SOUTHFIELD, MI, 48034, (248) 354-4900) WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER FAILED. THE BRA... Read more
Incident date: Aug 16, 2019
I WAS DRIVING AT 50 MPH ON A MAIN HIGHWAY WHEN SUDDENLY HEARD A BELL TONE, THE CAR BEGAN TO SLOW DOWN, THE ENGINE HAD SHIFTED INTO NEUTRAL AND THE MESSAGE CENTER STATED THE ENGINE WAS SHUTTING OFF. I STEERED TO THE SIDE OF THE ROAD AND RESTARTED THE ENGINE. THIS HAS LEFT ME QUITE SHAKEN AS WE HAVE ONLY OWNED THIS VEHICLE FOR A LITTLE OVER 2 WEEKS AND DO NOT KNOW WHAT TO EXPECT. WE HAVE SEEN THI... Read more
Incident date: Jul 31, 2019
WAS PARKING CAR IN DRIVEWAY AND WHEN TRYING TO BACK INTO SPACE STERRING WHEEL BECAME EXTREMELY HARD TO MANEUVER.
Incident date: Jul 31, 2019
WAS PARKING CAR IN DRIVEWAY AND WHEN TRYING TO BACK INTO SPACE STERRING WHEEL BECAME EXTREMELY HARD TO MANEUVER.
Incident date: Jul 31, 2019
WAS PARKING CAR IN DRIVEWAY AND WHEN TRYING TO BACK INTO SPACE STERRING WHEEL BECAME EXTREMELY HARD TO MANEUVER.
Incident date: Aug 2, 2019
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED THAT THE VEHICLE HAD A SALVAGED TITLE. THE CONTACT STATED THAT THE SUN ROOF DRAIN WAS CLOGGED AND CAUSED WATER TO DRAIN INTO THE PANELS, WHICH DAMAGED THE ELECTRICAL SYSTEM AND AIR CONDITIONING. IN ADDITION, AN UNKNOWN SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANICS. ONE MECHANIC REMOVED THE PANELS AND DRAINED THE W... Read more
Incident date: Aug 2, 2019
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED THAT THE VEHICLE HAD A SALVAGED TITLE. THE CONTACT STATED THAT THE SUN ROOF DRAIN WAS CLOGGED AND CAUSED WATER TO DRAIN INTO THE PANELS, WHICH DAMAGED THE ELECTRICAL SYSTEM AND AIR CONDITIONING. IN ADDITION, AN UNKNOWN SENSOR ILLUMINATED. THE VEHICLE WAS TAKEN TO TWO INDEPENDENT MECHANICS. ONE MECHANIC REMOVED THE PANELS AND DRAINED THE W... Read more
Incident date: Aug 8, 2019
TL* THE CONTACT OWNS A 2012 LINCOLN MKT. UPON STARTING THE VEHICLE, THE POWER STEERING WARNING INDICATOR ILLUMINATED AND THE CONTACT WAS UNABLE TO STEER THE VEHICLE. THE VEHICLE WAS TOWED TO ACTON FORD (76 POWDER MILL RD, ACTON, MA 01720, (978) 897-7000). THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE DEALER STATED THAT THE VEHICLE EXCEEDED THE MILEAGE REQ... Read more
Incident date: Aug 10, 2019
MY FAMILY AND I WERE DRIVING ON I 20 FORT WORTH TX, DRIVING 60MPH. IT HAPPEN AGAIN WHILE DRIVING OUR 2013 LINCOLN MKX STARTED TO SLOW DOWN,WE KEPT PRESSING ON THE GAS PEDAL BUT NOTHING HAPPEN. WE WERE ABLE TO MOVE OVER TO THE FAR RIGHT HAND LANE. THIS INCIDENT TOOK PLACE SEVERAL TIMES THIS DAY AND WITH OUR CHILDREN IN THE CAR! ONE OF THE INCIDENTS ALMOST CAUSE AN ACCIDENT, BUT CARS WERE ABLE TO DI... Read more
Incident date: Aug 8, 2019
TL* THE CONTACT OWNED A 2012 LINCOLN MKZ. THE CONTACT STATED THAT WHILE ON THE INTERSTATE DRIVING 50 MPH, THERE WAS A TWO VEHICLE COLLISION AND ALL THE VEHICLE ATTEMPTED TO STOP BUT IT CAUSED MULTIPLE COLLISIONS. THE CONTACT DEPRESSED HER BRAKE PEDAL HOWEVER SHE CRASHED INTO THE REAR OF THE VEHICLE IN FRONT. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED BRUISES TO THE STOMACH FROM THE SEAT,... Read more
Crash
1 injured
Incident date: Jul 27, 2019
I WAS DRIVING TO WORK ON A CITY STREET AND SUDDENLY I LOST CONTROL AND RAN INTO A POLE.
Crash
Incident date: Jul 30, 2019
BECAME HARD TO STEER WHILE DRIVING. LIKE LOSS OF POWER STEERING TO IT INTO BE CHECKED IT IS THE INTERMEDIATE STEERING. ALMOST LOST CONTROL. I WAS TOLD IT WAS RECALLED FOR SAME REASON. I CHECKED IT WAS RECALLED BUT SAYS 0 UNREPAIRED . BUT SAYS SOME WAS NOT REPAIRED CORRECTLY I HAVE LESS THAN 95,000 MILES ON THIS VEHICLE. WHAT CAN BE DONE FOR THIS VEHICLE. THIS HAPPENED WHILE DRIVING DOWN A ROAD WIT... Read more
LINCOLN
CONTINENTAL
(2017) — LATCHES/LOCKS/LINKAGES
Aug 8, 2019
Incident date: Feb 11, 2019
TL* THE CONTACT OWNS A 2017 LINCOLN CONTINENTAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V077000(LATCHES/LOCKS/LINKAGES). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER A YEAR AGO. RC LACY FORD LINCOLN SUBARU (U.S. 9W, 25 MAPLE AVE, CATSKILL, NY 12414, (518) 943-4300) WAS CONTACTED AND... Read more
Incident date: Aug 2, 2019
AUG 2, MY HUSBAND & I WERE APPROACHING A 4-WAY LIGHT NEAR OUR NEIGHBORHOOD. WE WERE SLOWING DOWN TO TURN RIGHT AT THE INTERSECTION. AS WE BEGAN THE TURN, THE TIRES LOCKED & OUR CAR SLIDE LEFT ACROSS LANES THAT RESULTED IN A CRASH. BOTH AIRBAGS DEPLOYED. I WAS THROWN INTO THE WINDSHIELD, DESPITE MY SEAT-BELT, BUSTING IT. THEN, MY AIRBAG DEPLOYED. IT WAS LIKE MY HUSBAND HAD NO CONTROL OF THE VEHICLE... Read more
Crash
2 injured
Incident date: Aug 2, 2019
AUG 2, MY HUSBAND & I WERE APPROACHING A 4-WAY LIGHT NEAR OUR NEIGHBORHOOD. WE WERE SLOWING DOWN TO TURN RIGHT AT THE INTERSECTION. AS WE BEGAN THE TURN, THE TIRES LOCKED & OUR CAR SLIDE LEFT ACROSS LANES THAT RESULTED IN A CRASH. BOTH AIRBAGS DEPLOYED. I WAS THROWN INTO THE WINDSHIELD, DESPITE MY SEAT-BELT, BUSTING IT. THEN, MY AIRBAG DEPLOYED. IT WAS LIKE MY HUSBAND HAD NO CONTROL OF THE VEHICLE... Read more
Crash
2 injured
Incident date: Aug 2, 2019
AUG 2, MY HUSBAND & I WERE APPROACHING A 4-WAY LIGHT NEAR OUR NEIGHBORHOOD. WE WERE SLOWING DOWN TO TURN RIGHT AT THE INTERSECTION. AS WE BEGAN THE TURN, THE TIRES LOCKED & OUR CAR SLIDE LEFT ACROSS LANES THAT RESULTED IN A CRASH. BOTH AIRBAGS DEPLOYED. I WAS THROWN INTO THE WINDSHIELD, DESPITE MY SEAT-BELT, BUSTING IT. THEN, MY AIRBAG DEPLOYED. IT WAS LIKE MY HUSBAND HAD NO CONTROL OF THE VEHICLE... Read more
Crash
2 injured
Incident date: Jul 18, 2019
ON JULY 18, 2019, THE BRAKES ON MY 2013 MKX SUDDENLY BECAME VERY STIFF WITH POOR BRAKING WHILE DRIVING IN TOWN. I IMMEDIATELY TOOK IT TO A LOCAL SERVICE CENTER AND WAS INFORMED THAT THERE WAS A SAFETY RECALL ON THE 2013 MKX BRAKES AND IT WAS SUGGESTED I TAKE IT TO THE LOCAL FORD DEALERSHIP. I WENT DIRECTLY THERE (LESS THAN 1 MILE) IT WAS DIAGNOSED BY THE SERVICE WRITER TO BE A DEFECTIVE BRAKE B... Read more
Incident date: Aug 7, 2019
REAR LIFT GATE HYDRAULIC LIFTER ON DRIVER SIDE EXPLODED WHILE CAR WAS JUST PARKED. PART OF IT WENT THROUGH THE REAR OF THE CAR AND LANDED ON MY PATIO COVERING. THE LARGER PART REMAINED INSIDE THE TAILGATE AREA. THIS COULD HAVE KILLED SOMEONE. ABOUT 30 MINUTES PRIOR WHEN I USED A BUTTON TO OPEN THE AUTOMATIC HYDRAULIC TAILGATE IT.KEPT CLOSING AND WOULDNT STAY OPEN. SO WE USED THE GLASS WINDOW HATC... Read more
Incident date: Mar 31, 2019
PURCHASED CAR MARCH 23. ON MARCH 31, STOPPED TO GET GAS, WHEN RESTARTED THE CAR, THE INSTRUMENT PANEL WAS BLACK. DID NOT COME BACK UP UNTIL NEXT DAY. THIS HAS REPEATED ON MAY 15TH, MAY 29TH, JUNE 26TH AND AUG 3RD. NAVIGATION SCREEN HAS FROZEN TWICE, APRIL 16TH AND AUG 2ND. I HAVE HAD IT INTO THE DEALER EACH TIME, KEPT IT FOR NEARLY 2 WEEKS AFTER THE JUNE 26TH EVENT AND HAVE YET TO DUPLICATE THE ... Read more
Incident date: Apr 1, 2019
SEATBELT IS NOT RECOILING PROPERLY. DEALERSHIP REPLACED IT, NEW ONE IS HAVING SIMILAR ISSUES. SAT IN OTHER BLACK LABEL NAVIGATORS AND THEY ALSO HAD THE SAME ISSUE. WHEN USING THE CRUISE CONTROL, THE BRAKES ARE MAKING AN ODD NOISE (IT MAKES THE SAME TYPE OF SOUND YOU HEAR WHEN GETTING UP FROM A LEATHER COUCH) WINDOW WASHERS HAVE FAILED MULTIPLE TIMES. I HAVE MULTIPLE VIDEO'S OF THAT DRI... Read more
Incident date: Apr 1, 2019
SEATBELT IS NOT RECOILING PROPERLY. DEALERSHIP REPLACED IT, NEW ONE IS HAVING SIMILAR ISSUES. SAT IN OTHER BLACK LABEL NAVIGATORS AND THEY ALSO HAD THE SAME ISSUE. WHEN USING THE CRUISE CONTROL, THE BRAKES ARE MAKING AN ODD NOISE (IT MAKES THE SAME TYPE OF SOUND YOU HEAR WHEN GETTING UP FROM A LEATHER COUCH) WINDOW WASHERS HAVE FAILED MULTIPLE TIMES. I HAVE MULTIPLE VIDEO'S OF THAT DRI... Read more
Incident date: Apr 1, 2019
SEATBELT IS NOT RECOILING PROPERLY. DEALERSHIP REPLACED IT, NEW ONE IS HAVING SIMILAR ISSUES. SAT IN OTHER BLACK LABEL NAVIGATORS AND THEY ALSO HAD THE SAME ISSUE. WHEN USING THE CRUISE CONTROL, THE BRAKES ARE MAKING AN ODD NOISE (IT MAKES THE SAME TYPE OF SOUND YOU HEAR WHEN GETTING UP FROM A LEATHER COUCH) WINDOW WASHERS HAVE FAILED MULTIPLE TIMES. I HAVE MULTIPLE VIDEO'S OF THAT DRI... Read more
Incident date: Aug 5, 2019
LEFT REAR DOOR AJAR SENSOR WILL NOT SHUT OFF. THE CAR CONSISTENTLY THINKS THE DOOR IS AJAR WHEN IN FACT THE DOOR IS CLOSED. THIS SETS THE VEHICLE CAR ALARM OFF WHEN THE VEHICLE IS PARKED 2-4 TIMES A DAY. ADDITIONALLY, WHEN DRIVING THE VEHICLE AT NIGHT, ALL OF THE INTERIOR LIGHTS REMAIN ON AS IT THINKS THE DOOR IS OPEN, CAUSING NIGHT TIME DRIVING VERY DIFFICULT. WE HAVE TO DISCONNECT THE BATTERY AT... Read more
Incident date: Apr 17, 2019
A FEW MONTHS AGO, AROUND 65,000 MILES, I WAS DRIVING ON THE HIGHWAY WHEN I NOTICED A LOSS OF POWER AS I WAS TRYING TO ACCELERATE. AT THAT SAME TIME, THE CHECK ENGINE ICON STARTED FLASHING. I WAS UNABLE TO ACCELERATE UNTIL THE CHECK ENGINE ICON STOPPED FLASHING. EVERYTHING WENT BACK TO NORMAL AND I DIDN'T EXPERIENCE THIS PROBLEM AGAIN FOR A COUPLE OF MONTHS. THIS WOULD OCCASIONALLY HAPPEN WHENEVER ... Read more
Incident date: Apr 17, 2019
A FEW MONTHS AGO, AROUND 65,000 MILES, I WAS DRIVING ON THE HIGHWAY WHEN I NOTICED A LOSS OF POWER AS I WAS TRYING TO ACCELERATE. AT THAT SAME TIME, THE CHECK ENGINE ICON STARTED FLASHING. I WAS UNABLE TO ACCELERATE UNTIL THE CHECK ENGINE ICON STOPPED FLASHING. EVERYTHING WENT BACK TO NORMAL AND I DIDN'T EXPERIENCE THIS PROBLEM AGAIN FOR A COUPLE OF MONTHS. THIS WOULD OCCASIONALLY HAPPEN WHENEVER ... Read more
Incident date: Apr 17, 2019
A FEW MONTHS AGO, AROUND 65,000 MILES, I WAS DRIVING ON THE HIGHWAY WHEN I NOTICED A LOSS OF POWER AS I WAS TRYING TO ACCELERATE. AT THAT SAME TIME, THE CHECK ENGINE ICON STARTED FLASHING. I WAS UNABLE TO ACCELERATE UNTIL THE CHECK ENGINE ICON STOPPED FLASHING. EVERYTHING WENT BACK TO NORMAL AND I DIDN'T EXPERIENCE THIS PROBLEM AGAIN FOR A COUPLE OF MONTHS. THIS WOULD OCCASIONALLY HAPPEN WHENEVER ... Read more
Incident date: May 15, 2019
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO CURRIE MOTORS FORD OF VALPO (LOCATED AT 2052 W MORTHLAND DR, VALPARAISO, IN 46385, (219) 336-1373) WHERE IT WAS DIAGNOSED THAT THE SEAT BELT BUCKLE ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE... Read more
Incident date: May 15, 2019
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED AND REMAINED LIT. THE VEHICLE WAS TAKEN TO CURRIE MOTORS FORD OF VALPO (LOCATED AT 2052 W MORTHLAND DR, VALPARAISO, IN 46385, (219) 336-1373) WHERE IT WAS DIAGNOSED THAT THE SEAT BELT BUCKLE ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE... Read more
Incident date: Aug 1, 2019
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. WHILE DRIVING APPROXIMATELY 45 MPH, THE CONTACT HEARD A LOUD EXPLOSIVE SOUND. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD AND DISCOVERED THAT THE SUN ROOF EXPLODED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER AND DEALER WERE NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 258,000.
Incident date: Jul 31, 2019
PERIODICALLY GETTING "POWER STEERING ASSIST FAULT" AND THE EPAS ELECTRIC POWER STEERING QUITS WORKING. APPARENTLY THERE WAS A RECALL FOR THIS EXACT ISSUE, BUT IT ONLY INCLUDED 2011-2012 LINCOLN MKT/MKS AND FORD FLEX WHEN IT SHOULD HAVE ALSO INCLUDED 2010 MODELS. SO FAR IT HAS ONLY HAPPENED WHEN THE VEHICLE IS FIRST STARTED (STATIONARY) AND WE'VE BEEN ABLE TO GET IT TO WORK AGAIN BY SHUTTING OFF ... Read more
Incident date: Jul 26, 2019
SEATBELT SENSOR ON OUR 06 LINCOLN TOWN CAR FAILED AND REPLACEMENT COST TO REPLACE THE SENSOR IS VERY PROHIBITIVE. I READ MANY COMPLAINTS WITH THIS SAME ISSUE, SO I BELIEVE FORD/LINCOLN SHOULD BE REQUIRED TO RECALL AND REPLACE SAID EQUIPMENT.
Incident date: Oct 25, 2018
SMELL OF WIRES BURNING, SEAT BURNING SKIN, SCREEN AND OTHER ITEMS NOT WORKING.
Incident date: Jul 5, 2019
UNABLE TO START CAR. INITIALLY NO KEY DETECTED APPEARED AS A WARNING WHILE DRIVING THE CAR. STOPPED AND WAS UNABLE TO RESTART. CHANGED REMOTE KEY BATTERY BUT STILL DID NOT START. RADIO WORKED. I COULD NOT RAISE THE WINDOWS OR LOCK THE DOORS MANUALLY/ WITH THE BUTTONS INSIDE THE CAR. I CALLED ROAD SIDE SERVICE THEY TOLD ME ABOUT THE BACKUP SLOT. CAR STARTED. IT HAPPENED AGAIN. TOOK CAR BATTERY TO B... Read more
Incident date: Jul 25, 2019
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND COULD NOT BE TURNED. THE CONTACT DROVE TO AN UNKNOWN DEALER AND WAS INFORMED THAT THE POWER STEERING ASSIST FAILED. THE POWER STEERING ASSIST WAS NOT REPLACED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE VEHICLE WAS NOT REPAIRED. THE FAILURE M... Read more
Incident date: Jul 28, 2019
SUBJECT : GETTING A RAW DEAL ! JUST BOUGHT 2009 LINCOLN MKX. PROBLEMS ARE SURMOUNTING QUICKLY. FUMES IN CABIN RECALL IS CONNECTED TO TRANSMISSION FAILURE IN FORDS, LINCOLNS, MAZDA YEARS 2007 - 2013 APPROXIMATELY AS REPORTED. THE FUEL PUMP FAILS AND IS NOT EASILY REPLACEABLE. FORD IS AT FAULT FOR POORLY DESIGNING A $200 PART BEHIND A "TIMING CHAIN" WHICH REQUIRES REMOVAL BEFORE YOU CAN REACH... Read more
Incident date: Jul 28, 2019
SUBJECT : GETTING A RAW DEAL ! JUST BOUGHT 2009 LINCOLN MKX. PROBLEMS ARE SURMOUNTING QUICKLY. FUMES IN CABIN RECALL IS CONNECTED TO TRANSMISSION FAILURE IN FORDS, LINCOLNS, MAZDA YEARS 2007 - 2013 APPROXIMATELY AS REPORTED. THE FUEL PUMP FAILS AND IS NOT EASILY REPLACEABLE. FORD IS AT FAULT FOR POORLY DESIGNING A $200 PART BEHIND A "TIMING CHAIN" WHICH REQUIRES REMOVAL BEFORE YOU CAN REACH... Read more
Incident date: Jul 28, 2019
SUBJECT : GETTING A RAW DEAL ! JUST BOUGHT 2009 LINCOLN MKX. PROBLEMS ARE SURMOUNTING QUICKLY. FUMES IN CABIN RECALL IS CONNECTED TO TRANSMISSION FAILURE IN FORDS, LINCOLNS, MAZDA YEARS 2007 - 2013 APPROXIMATELY AS REPORTED. THE FUEL PUMP FAILS AND IS NOT EASILY REPLACEABLE. FORD IS AT FAULT FOR POORLY DESIGNING A $200 PART BEHIND A "TIMING CHAIN" WHICH REQUIRES REMOVAL BEFORE YOU CAN REACH... Read more
Incident date: Jul 3, 2019
DRIVING DOWN THE ROAD AND OUT OF NOWHERE THE TEMP GAUGE SPIKES TO HOT. I WAS ABLE TO PULL OVER OFF THE SIDE OF THE ROAD AND THE CAR SMELLED VERY STRONGLY OF COOLANT. AFTER GETTING THE CAR HOME AND UPON FURTHER INSPECTION I DETERMINED THAT THE INTERNAL WATER PUMP FAILED. THIS IS A RECURRING PROBLEM WITH THE DURETEC ENGINES. NO WARNING FROM THE MANUFACTURER OR THE DEALER WHO SOLD ME THE CAR. THERE I... Read more
Incident date: Jun 4, 2019
11/23/2015 VEHICLE ENGINE MALFUNCTIONED, OVERHEATED AND STOPPED WORKING WHILE DRIVING ON THE HIGHWAY. VEHICLE HAD TO BE TOWED TO DEALERSHIP. DEALERSHIP REPLACED ENGINE AND RELATED PARTS AND I PICKED UP ON 12/17/15. MILEAGE 2,411 1/1/2016 ENGINE STARTED MAKING A WHINING SOUND AND THE AC STOPPED BLOWING COLD AIR. MILEAGE 2,958 9/27/2016 RATTLING SUNROOF AND TRANSMISSION WAS LUNGING WHEN COMING TO... Read more
Incident date: Jun 4, 2019
11/23/2015 VEHICLE ENGINE MALFUNCTIONED, OVERHEATED AND STOPPED WORKING WHILE DRIVING ON THE HIGHWAY. VEHICLE HAD TO BE TOWED TO DEALERSHIP. DEALERSHIP REPLACED ENGINE AND RELATED PARTS AND I PICKED UP ON 12/17/15. MILEAGE 2,411 1/1/2016 ENGINE STARTED MAKING A WHINING SOUND AND THE AC STOPPED BLOWING COLD AIR. MILEAGE 2,958 9/27/2016 RATTLING SUNROOF AND TRANSMISSION WAS LUNGING WHEN COMING TO... Read more
Incident date: Jun 4, 2019
11/23/2015 VEHICLE ENGINE MALFUNCTIONED, OVERHEATED AND STOPPED WORKING WHILE DRIVING ON THE HIGHWAY. VEHICLE HAD TO BE TOWED TO DEALERSHIP. DEALERSHIP REPLACED ENGINE AND RELATED PARTS AND I PICKED UP ON 12/17/15. MILEAGE 2,411 1/1/2016 ENGINE STARTED MAKING A WHINING SOUND AND THE AC STOPPED BLOWING COLD AIR. MILEAGE 2,958 9/27/2016 RATTLING SUNROOF AND TRANSMISSION WAS LUNGING WHEN COMING TO... Read more
Incident date: Jan 16, 2019
2017 LINCOLN MKC. CONSUMER WRITES IN REGARDS TO UNINTENDED ACCELERATION. *LD THE CONSUMER STATED WHILE COMING TO A STOP THE VEHICLE ACCELERATED OVER A CEMENT BLOCK, INTO A SMALL SIGN, AND OVER A SIDEWALK. THE DEALER WAS MADE AWARE OF THE FAILURE BUT, COULD NOT DUPLICATE THE FAILURE. *JS
Crash
Incident date: Jul 10, 2019
WHILE DRIVING THE VEHICLE WILL SUDDENLY ACCELERATE UNEXPECTEDLY AND ON MORE THAN ONE OCCASIONS I ALMOST CRASHED INTO THE VEHICLE IN FRONT OF ME. TOOK THE CAR TO MY MECHANIC AND HE STATED THAT THIS IS A KNOW PROBLEM WITH THIS ENGINE AND LINCOLN IS REPLACING THE ENGINE BUT I CHECKED WITH LINCOLN THEY SAID THERE ARE NO SAFETY RECALLS.... **
Incident date: Feb 1, 2018
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT THE DASHBOARD DETACHED AND WAS CRACKED AROUND THE VENT ON THE FRONT PASSENGER SIDE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO COCONUT CREEK LINCOLN (LOCATED AT 4970 NORTH, FL-7, COCONUT CREEK, FL 33073, (888) 406-4853), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE ... Read more
Incident date: Jul 21, 2019
INTERMITTENT LOSS OF POWER AND/OR AN ILLUMINATED POWERTRAIN MALFUNCTION. VEHICLE STALLS DUE TO FAULTY THROTTLE BODY ACTUATOR. FORD/LINCOLN IS WELL AWARE OF THIS ISSUE AND HAS ISSUED A FIELD SERVICE ACTION BULLETIN FOR THIS CONDITION (16B32). HTTPS://FORD.OEMDTC.COM/2593/INTERMITTENT-LOSS-OF-POWER-ANDOR-AN-ILLUMINATED-POWERTRAIN-MALFUNCTION-WRENCH-LAMP-WITH-DTCS-P2111-P2112-ANDOR-P2119-2... Read more