Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: May 5, 2026
I am submitting a formal safety complaint regarding my 2022 Kia Sorento, which is experiencing a dangerous and recurring loss of engine power during acceleration. This issue presents a significant safety hazard, particularly during situations requiring immediate acceleration such as highway merging, crossing intersections, and passing traffic.
Incident date: May 1, 2026
The dealer stated my engine repair is not covered under the recall/warranty because an ECU software update was not performed. I was quoted $8500 for engine replacement (Long block). I have owned this vehicle for 2 months, going on 3. I am requesting a review of whether this vehicle qualifies for any engine recall or safety-related warranty coverage, as the explanation provided by the dealership ap... Read more
Incident date: May 1, 2026
Experiencing problems similar to recall 23V-43. Audio popping/crackling, radio unavailable, screen display issues- screen does not come on resulting in no rear camera, display says “network connection lost” while driving. Vehicle has been inspected by Hondo of Hot Springs Arkansas multiple times for radio/screen display issues.
Incident date: Jul 3, 2025
Passenger seatbelt sensor stopped working then while later the cover broke off of the frame with no cause. Not allowing the seatbelt or airbags to work properly. According to Mopar it was not covered under warranty. I have seen multiple Dodge Journeys with this same issue. It’s obviously a safety defect that needs addressed. They won’t address it until someone is seriously hurt or killed becau... Read more
Incident date: May 5, 2026
This truck was parked on a job site, on a flat parking lot over blacktop, doing a regen for the 5th time in just a few days. The truck had 4,000 miles on it. When it completed the regen, we shut the truck off. Within 15 minutes the truck was fully engulfed in flames. A fire investigator looked at it and determined the fire started in the engine bay, below the master cylinder. He said this was a... Read more
Fire
Incident date: Dec 10, 2025
Cv axles on the car has been clicking when turning and driving forward and back, they have been replaced once on once side. I’ve taken the car to the dealer ship 4 times Monday may 4 2026 was the last time I took it. It’s currently there as I’m typing this, the driver axle also locked in my once when Turing in a parking lot making loud pops. The last 3 times dealer ship said they can’t do ... Read more
Incident date: May 6, 2025
The ABS module has failed. The jeep was not involved in an accident, it is at my house not driveable because Jeep does not have the ABS module. The part has been on factory back order with no date of availability. No aftermarket company produces the past. I now have a jeep that is useless. Jeep should be held accountable for availability of the part.
Incident date: Apr 17, 2026
Recurring camera and Autopilot defect on a 2023 Tesla Model Y (HW3 with in-cabin camera, in scope for NHTSA Recall 23V838). 7 service visits in 13.5 months and ~14,000 miles of my ownership. Tesla verified the camera/Autopilot defect in writing on 12/5/2025 and replaced the upper Quad Camera Cover (P/N 1755687-00-B) and Interior Camera (P/N 1588124-S0-I). Same defect returned by 4/27/2026. On 4/... Read more
Incident date: May 5, 2026
While driving, the car’s acceleration started to slow down an no matter how much I pressed the gas, it wouldn’t go. I was only able to do 5 miles an hour. It was a loud noise like it was reving up, but wasn’t going anywhere. There was no warning lights. I did not have any issues previously nor had any repairs made. I took it to the auto repair shop the same day and they had confirmed it... Read more
Incident date: May 5, 2026
LIFTER FAILURE AT 50,100 MILES- JUST OUT OF POWERTRAIN WARRANT BY 136 DAYS. FAILURE OCCURED ON FREEWAY. AFTER HEARING METALLIC SOUND SERVICE BRAKE SYSTEM LIGHT, TRACTION CONTROL AND SERVICE ENGINE LIGHT CAME ON. THIS OCCURED 5/3/26.
Incident date: Oct 1, 2025
We are reporting serious safety-related faults involving my leased 2026 Audi A6, VIN [XXX] , and a same-model 2026 Audi A6 loaner provided by Audi Central Houston. Core safety issues: 1. My vehicle previously displayed a Park/rollaway warning indicating Park could not be engaged. 2. My vehicle has had repeated starting-system faults, including: “Engine start system: malfunction! Please contact S... Read more
Incident date: May 2, 2026
While stopped at a traffic light, the vehicle had auto shut off normally. However when I released the brake and pushed the gas it unexpectedly stalled and shut off without warning. When attempting to restart the vehicle, it would not start again. There were no prior warning indicators or messages suggesting an imminent issue. This created a hazardous situation as the vehicle was disabled in an a... Read more
Incident date: Apr 27, 2026
when engine is cold and I go down a hill to a stop sign and apply the brakes , the brakes begin to engage almost fully then release and the Bronco lurches forward 6-8" and then the brakes grab and slam the car to a stop. This only happens on an incline and when the engine is cold or has sat for awhile. THe brake pedal is fully depressed and when the bronco rolls forward, there is nothing to do t... Read more
Incident date: Apr 29, 2026
First occurrence was 02/27/2026 - onstar detecated a critical issue, the check esc, check tsc words came on in the center dash, then the orange lights came on and my truck went into limp mode at a stop light. I had to limp mode a mile to the nearest dealer. Where nothing was repaired just reset. Second occurrence - exhaust flap valve failed creating chirping noise resulting in a muffler replacem... Read more
Incident date: Jan 8, 2026
The same as in a recall, you all have done for the 2024 and up Harley Davidson FLTRT Road Glide 3. NHTSA reference 26V2700 I’m not sure of the exact month that I first noticed it, but I believe it was in August or September 2025 when I noticed that oil had sprayed from the airbox all over my pipes, the sides of the bike and the engine. There was quite a bit of oil it also got on my clothing a... Read more
Incident date: Apr 28, 2026
"What component malfunctioned...?" - Electrical system (suspected) "How was safety put at risk?" - We were unaware if the dashboard instruments were reading correctly. We also couldn't lock/unlock the doors or open/close the windows. The tailgate would also not open. "Has problem been reproduced?" - Not yet - plan to have the service center inspect. "Has vehicle been inspected by the manufac... Read more
Incident date: Apr 29, 2026
I own a 2016 Model S P100D equipped with the Large Drive Unit (LDU). The component that fails is the rotor coolant seal in the rear drive unit motor. Coolant leaks internally into the motor and inverter, causing bearing wear, corrosion, isolation faults, and eventual complete drive unit failure. The affected drive units are still installed and available for inspection upon request. This defect put... Read more
Incident date: Apr 29, 2026
I own a 2016 Model S P100D equipped with the Large Drive Unit (LDU). The component that fails is the rotor coolant seal in the rear drive unit motor. Coolant leaks internally into the motor and inverter, causing bearing wear, corrosion, isolation faults, and eventual complete drive unit failure. The affected drive units are still installed and available for inspection upon request. This defect put... Read more
Incident date: May 2, 2026
What component or system failed or malfunctioned, and is it available for inspection upon request? Power Steering While driving yesterday, doing shopping and online order deliveries, the steering wheel started having slight resistance during turns. It became worse shortly after. As I attempted to leave a grocery store, less than 5 minutes away from home, the steering wheel was extremely difficu... Read more
Incident date: May 2, 2026
What component or system failed or malfunctioned, and is it available for inspection upon request? Power Steering While driving yesterday, doing shopping and online order deliveries, the steering wheel started having slight resistance during turns. It became worse shortly after. As I attempted to leave a grocery store, less than 5 minutes away from home, the steering wheel was extremely difficu... Read more
Incident date: Aug 24, 2025
My vehicle experienced a sudden Electric Power Steering (EPS) failure resulting in loss of steering assist. The dealer confirmed the EPS rack failed and stated this issue has occurred on other Ford vehicles. My VIN is not included in the existing EPS recall, but the symptoms and failure match the recalled vehicles exactly. The repair cost is approximately $5,400. This is a safety‑critical failur... Read more
Incident date: Apr 11, 2026
The contact owns a 2025 Lincoln Navigator L. The contact stated that while driving at an undisclosed speed, the vehicle experienced phantom braking. No warning light was illuminated. Additionally, the vehicle jerked violently while accelerating and while reversing on a hill. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the fail... Read more
Incident date: Apr 29, 2026
Impact with deer on I-79 in WV at 70mph Air bags did not deploy. I was not injured but had it been a vehicle I would have been. Not inspected or confirmed by anyone. No messages or warning before collision.
Crash
Incident date: Dec 31, 1969
Backup camera works intermittently. Only works ~20% of the time
Incident date: Aug 29, 2025
The latency of the parking sensors is so long that it is not safe. Even at the slowest crawl you hit something before the warning turns red/beep becomes constant. Even when you inch forward and stop you need to wait 1 second for the parking sensors to update. This is for front rear and side. The rear crossing alert is just as slow for the same reason. A software update is needed.
Incident date: Feb 5, 2025
The contact owns a 2019 Infiniti QX50. The contact stated that while driving at an undisclosed speed, there was an abnormally loud sound coming from the vehicle. There was no warning light illuminated. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling). The vehicle was taken to the dealer, where it was diagnosed with engine failure due to metal shavin... Read more
LINCOLN
CONTINENTAL
(2019) - TIRES
Apr 28, 2026
Incident date: Apr 28, 2026
Hi vibration over 55 mph
Incident date: Apr 28, 2026
On 04/28/2026, when diagnosing a reoccurring check engine light on the vehicle at a Chevy Certified Service, the mechanic "Borescoped cylinder 4 and found significant scuffs on the cylinder wall which along with the misfires indicate a cracked piston. The big picture appears to be the piston cracked which caused excessive oil consumption and misfires. The excess oil and unburned fuel overloaded th... Read more
Incident date: Apr 28, 2026
On 04/28/2026, when diagnosing a reoccurring check engine light on the vehicle at a Chevy Certified Service, the mechanic "Borescoped cylinder 4 and found significant scuffs on the cylinder wall which along with the misfires indicate a cracked piston. The big picture appears to be the piston cracked which caused excessive oil consumption and misfires. The excess oil and unburned fuel overloaded th... Read more
LINCOLN
CORSAIR PHEV
(2025) - ENGINE
Apr 28, 2026
Incident date: Feb 28, 2026
The engine is malfunctioning. It is available for inspection. When you accelerate the vehicle, the engine goes into limp mode then it goes into neutral and you have to find a safe place on the side of the road to pull over shut it off and restart it. It's very very dangerous. Yes, Vatland Chrysler Dodge in Vero Beach. After it first malfunctioned the engine light came on and it's been on ever s... Read more
Incident date: Mar 7, 2026
The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact stated that t... Read more
Incident date: Mar 7, 2026
The contact owns a 2025 Ram 3500. The contact received notification of NHTSA Campaign Number: 25V826000 (ELECTRICAL SYSTEM); and the vehicle was taken to the dealer, where the instrument panel software update was completed; however, the instrument panel became inoperable after the update was completed. The dealer determined that the instrument panel needed to be replaced; however, the part to do t... Read more
Incident date: Dec 4, 2025
I was driving for couple hours then my oil light came on check engine light came on. Vehicle started to shake very badly. I had to pull over and see what happened. I started the vehicle up again and the oil light and check engine light are still on. I know that these vehicles have the wet belt system on the automatics. But they don't have one for the manual transmission. There should be a recall f... Read more
Incident date: Dec 4, 2025
I was driving for couple hours then my oil light came on check engine light came on. Vehicle started to shake very badly. I had to pull over and see what happened. I started the vehicle up again and the oil light and check engine light are still on. I know that these vehicles have the wet belt system on the automatics. But they don't have one for the manual transmission. There should be a recall f... Read more
Incident date: Dec 4, 2025
I was driving for couple hours then my oil light came on check engine light came on. Vehicle started to shake very badly. I had to pull over and see what happened. I started the vehicle up again and the oil light and check engine light are still on. I know that these vehicles have the wet belt system on the automatics. But they don't have one for the manual transmission. There should be a recall f... Read more
Incident date: Apr 25, 2026
The front camera lens cover — located in the grille below the Chevy bowtie logo — has developed a spiderwebbed/shattered crack pattern. There is no impact damage to the surrounding grille or bodywork. The vehicle was garaged and not in use when the damage was discovered. The camera appears to still be working and parts of the image are crystal clear but the cracks in the cover distort the pict... Read more
Incident date: Oct 1, 2021
No warnings, just took it in and failed test. Waiting on engine replacement over two weeks with no idea when itll be taken care of. Only around 8k miles.
Incident date: Apr 18, 2026
About mid-2025, Honda announced a warranty extension campaign (not a formal NHTSA recall) for: * 2013–2017 Honda Odyssey (and some Pilots) * Related to VCM (Variable Cylinder Management) What the problem was: * Piston rings wear prematurely * Oil gets past the rings → fouls spark plugs * Leads to: * Misfires (P0301–P0304) * Oil consumption * Rough running Mechanism: * Cylind... Read more
Incident date: Apr 18, 2026
My rear veiw camera only works when it wants to. It is either upside down and no use for backing up or black screen with no working message. I see other years are being recalled for that same reason.
Incident date: Apr 24, 2026
Despite having recall repairs completed, I have experienced two separate accidents within a 3–4 month period and no longer feel that this vehicle is safe to operate. Given the known safety recalls associated with this model, including engine failure risks that can result in sudden loss of power, I am extremely concerned that my vehicle may still be affected by an unresolved or improperly remedi... Read more
Incident date: Mar 25, 2026
My 2019 Ford EcoSport 1.0L EcoBoost engine began making loud noise consistent with oil pressure failure. I brought the vehicle to an authorized Ford dealership. The dealership performed a teardown and confirmed the oil pump belt tensioner had failed — the exact defect described in Safety Recall 23S64. The dealer replaced the oil pump belt, tensioner, and oil pump under Recall 23S64. However, the... Read more
Incident date: Apr 9, 2026
I took my car for service on March 27th 2026 and was informed the part for the seat belt recall was on back order. Today is April 24th 2026 and the part still has not arrived. My vehicle remains at the dealer.
Incident date: Apr 23, 2026
On December 13, 2025, we drove to Flagstaff, Arizona from Tucson, Arizona, where we live. As we came into town, the Bronco began to lurch and seemed to have difficulty shifting. I managed to make it to the Babbitt Ford service center’s parking lot, where it seized and died altogether. It stayed at Babbitt Ford where they worked on it until February 3, 2026. They replaced the transmission at grea... Read more
Incident date: Apr 23, 2026
On December 13, 2025, we drove to Flagstaff, Arizona from Tucson, Arizona, where we live. As we came into town, the Bronco began to lurch and seemed to have difficulty shifting. I managed to make it to the Babbitt Ford service center’s parking lot, where it seized and died altogether. It stayed at Babbitt Ford where they worked on it until February 3, 2026. They replaced the transmission at grea... Read more
Incident date: Apr 14, 2026
The contact owns a 2024 Lincoln Nautilus. While the vehicle was parked, the rear hatch unexpectedly opened and struck a building, causing the taillight to crack and leaving scratches and a crack on the bumper. Additionally, the contact stated that the gear shifter failed to shift to drive or reverse while attempting to drive into a driveway. The vehicle was turned off and restarted five times befo... Read more
Incident date: Apr 21, 2026
When braking the car jumps then brakes, the electrical system flickers sometimes and it won’t go into gear. If not used for a couple days a warning comes on. This has happened 2 times despite buying a new battery is what the dealership said it needed. Now it’s in the shop again for the same thing and not once did they tell me about the recall and now charging me for the software updates from t... Read more
Incident date: Mar 19, 2026
When braking the car jumps then brakes, the electrical system flickers sometimes and it won’t go into gear. If not used for a couple days a warning comes on. This has happened 2 times despite buying a new battery is what the dealership said it needed. Now it’s in the shop again for the same thing and not once did they tell me about the recall and now charging me for the software updates from t... Read more
Incident date: Oct 16, 2025
Steering clunks during low speed maneuvers, shimmy started while rounding a curve at highway speed on uneven pavement. Local garage has identified it as a broken steering gear. Car has only 36000 miles.
Incident date: Feb 1, 2026
It was Tuesday 04/14 I had just left a store. Drove to the corner stop sign and applied the breaks which have always been just fine, easy to stop and slow. Until thst day I eased on the breaks and all of a sudden the peddle went to the floor. I came home and called my mechanic shop. They told me to bring it in. When I did they told me the master cylinder had gone out and was leaking all into the b... Read more
Incident date: Mar 31, 2026
The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic). The contact stated that the brakes were inoperable. While reversing from the driveway, the brake pedal was depressed and went to the floorboard. The contact became aware that there was brake fluid leaking from the vehicle. No warning lights were illuminated. The veh... Read more