Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Jan 29, 2020
DRIVING ON HIGHWAY AT POSTED SPEED LIMIT OF 65MPH AND BRAKES FAILED. BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR. PEDAL TO THE FLOOR HAPPENED THREE SEPARATE TIMES DURING THE SAME TRIP. VEHICLE WAS EXTREMELY DIFFICULT TO STOP AND BRAKES LOCKED UP. VEHICLE BEGAN SLIDING. BRAKE FAILURE DUE TO ANTI-LOCK BRAKING SYSTEM FAILURE. THIS PERTAINS TO RECALL NHTSA 19V-904. I HAD THE CAR TOWED TO A LINCOLN DEAL... Read more
Incident date: Dec 31, 2019
I RECEIVED A RECALL NOTICE FROM LINCOLN DESCRIBING THE SAFET ISSUES IN DECEMBER OF 2019. SINCE THEN MY CAR WAS NEVER RECALLED FOR THE SAFETY RECALL REPAIR. SAFETY RECALL 19S/41 / NHTSA RECALL 19V-809
Incident date: Feb 13, 2020
I WAS DRIVING MY CAR AND ALL OF A SUDDEN MY POWER STEERING GOES OUT TRACTION CONTROL AND PARK HILL ASSIST ALL FLASH. THIS IS THE SECOND TIME IT HAS HAPPENED TRAVELING 70 MPH . I WAS ABLE TO GET OFF OF THE ROAD BUT HAD A DIFFICULT TIME TURNING THE WHEEL AS IT FELT LIKE IT WAS ALMOST LOCKED. PLEASE ADVISE. THANKS
Incident date: Feb 13, 2020
I WAS DRIVING MY CAR AND ALL OF A SUDDEN MY POWER STEERING GOES OUT TRACTION CONTROL AND PARK HILL ASSIST ALL FLASH. THIS IS THE SECOND TIME IT HAS HAPPENED TRAVELING 70 MPH . I WAS ABLE TO GET OFF OF THE ROAD BUT HAD A DIFFICULT TIME TURNING THE WHEEL AS IT FELT LIKE IT WAS ALMOST LOCKED. PLEASE ADVISE. THANKS
Incident date: Feb 13, 2020
GOT RECALL LETTER. AFFRAID TO DRIVE VEHICLE WITH AIRBAG THAT KILLS. DEALER DONT HAVE PART. NEED S LOANER TILL CAR IS FIXED BUT FORD POLICY IS LOANER ONLY DURING ACTUAL REPAIR IS DONE NOT WHILE WAITING FOR PARTS TO ARRIVE. WHAT IF ACCIDENT HAPPENS B4 PARTS GETS HERE.
Incident date: Jan 24, 2020
PASSENGER'S SIDE HEADLAMP BECAME INOPERATIVE (BURNED OUT). UPON INVESTIGATION AT THE LINCOLN DEALERSHIP THEY NOTICED THE BULB WAS NOT FULLY SEATED. CLOSER INSPECTION REVEALED THAT ONE OF THE EARS THAT SPRING CLIP LOCKS TO WAS MISSING FROM THE ASSEMBLY. THERE WAS NO EXPLANATION OF HOW THE SPRING CLIP LOCKS WERE MISSING. CONCERN IS IN ASSEMBLY OF THIS VEHICLES THIS PIECE WAS NEVER ADDED. ONE COU... Read more
Incident date: Jan 28, 2020
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT STATED THAT THERE WAS A STRONG FUEL ODOR IN THE CABIN OF THE VEHICLE. THE CONTACT LOOKED UNDERNEATH THE VEHICLE AND BECAME AWARE OF FUEL LEAKING FROM THE FUEL TANK. DANA FORD LINCOLN LOCATED AT 266 WEST SERVICE ROAD, STATEN ISLAND, NY 10314 (718) 983-8700, WAS CONTACTED BY PHONE AND INFORMED OF THE FAILURE. THE MANUFACTURER WAS NOT CONTACTED NOR... Read more
Incident date: Feb 7, 2020
2013 LINCOLN MKZ, 3.7L WITH 32516 MILES 2/7/20 AT 9:30 AM TRAVELING AT 60 MPH ON A 4 LANE HIGHWAY THE MOTOR CUT OUT. DROVE IT TO THE FORD DEALER WHO RAIN DIAGNOSTICS AND FOUND NOTHING.
Incident date: Dec 1, 2019
ON SEVERAL OCCASIONS WHILE OWNING THIS CAR, THE BRAKE PEDAL HAS GONE ALMOST TO THE FLOOR AFTER ACTIVATION OF THE ANTI-LOCK BRAKES. THE BRAKING DISTANCE INCREASES DRAMATICALLY WHILE THE PEDAL REMAINS VERY SOFT. IT EVENTUALLY (A FEW HOURS MAYBE) RETURNS TO NORMAL FUNCTION. WHILE DRIVING IN THIS CONDITION, IT FEELS AS IF THE CAR WILL NOT STOP BUT IT EVENTUALLY DOES, BUT THE BRAKE PEDAL MUST BE PUS... Read more
Incident date: Jan 8, 2019
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE VEHICLE WENT OVER A BUMP IN THE ROADWAY AND LOST THE BRAKING ABILITY. NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS DRIVEN TO THE DEALER DOWNS FORD INC, 360 NEW JERSEY AVE 37, TOMS RIVER, NJ 08753, WHERE IT WAS DETERMINED THAT HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THE CONTACT STATE... Read more
Incident date: Feb 4, 2020
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED THAT WHILE ATTEMPTING TO COLD START THE VEHICLE, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO SENTRY LINCOLN 940 BOSTON TURNPIKE SHREWSBURY, MA 01545 (508) 281-8171, TO BE DIAGNOSED. THE PROGNOSIS WAS THAT THE FUEL CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBE... Read more
Incident date: Feb 4, 2020
TL* THE CONTACT OWNS A 2013 LINCOLN MKS. THE CONTACT STATED THAT WHILE ATTEMPTING TO COLD START THE VEHICLE, THE VEHICLE FAILED TO START. THE VEHICLE WAS TOWED TO SENTRY LINCOLN 940 BOSTON TURNPIKE SHREWSBURY, MA 01545 (508) 281-8171, TO BE DIAGNOSED. THE PROGNOSIS WAS THAT THE FUEL CONTROL MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBE... Read more
Incident date: Feb 6, 2020
WAS DRIVING 2008 LINCOLN MKX PASSENGER SEAT CAUGHT ON FIRE, HEATED SEAT WAS NOT ON
Fire
Incident date: Jan 13, 2020
BRAKES INTERMITTENTLY DON'T GRAB SOMETIMES AND SOMETIME THEY GRIND WHEN APPLIED. I HAVE HAD THEM WORKED ON MULTIPLE TIMES AND I'VE HAD MECHANICS TO TELL ME THAT THERE'S SOME PROBLEM IN THE CONTROL UNIT THAT'S CAUSING THIS. I'VE HAD EVERYTHING REPLACED AND IT STILL HAPPENS.
Incident date: Feb 2, 2020
WHILE STATIONARY AFTER TURNING ON THE VEHICLE THERE IS A HARD SHIFT IN GEARS FROM PARK TO DRIVE. WHILE VEHICLE IS IN MOTION ON THE CITY STREET THERE IS A HARD SHIFT AROUND 35 MPH TO 55 MPH. WHILE DRIVING ON THE CITY STREET AFTER 5 MILES THE VEHICLE START SPUTTERING AND NOT SHIFTING GEARS PROPERLY THEN THERE ISN'T ANY ACCELERATION FROM A TRAFFIC LIGHT STOP AND GO. AND THEN IT PICKS BACK UP AND DRI... Read more
Incident date: Feb 2, 2020
WHILE STATIONARY AFTER TURNING ON THE VEHICLE THERE IS A HARD SHIFT IN GEARS FROM PARK TO DRIVE. WHILE VEHICLE IS IN MOTION ON THE CITY STREET THERE IS A HARD SHIFT AROUND 35 MPH TO 55 MPH. WHILE DRIVING ON THE CITY STREET AFTER 5 MILES THE VEHICLE START SPUTTERING AND NOT SHIFTING GEARS PROPERLY THEN THERE ISN'T ANY ACCELERATION FROM A TRAFFIC LIGHT STOP AND GO. AND THEN IT PICKS BACK UP AND DRI... Read more
Incident date: Feb 2, 2020
WHILE STATIONARY AFTER TURNING ON THE VEHICLE THERE IS A HARD SHIFT IN GEARS FROM PARK TO DRIVE. WHILE VEHICLE IS IN MOTION ON THE CITY STREET THERE IS A HARD SHIFT AROUND 35 MPH TO 55 MPH. WHILE DRIVING ON THE CITY STREET AFTER 5 MILES THE VEHICLE START SPUTTERING AND NOT SHIFTING GEARS PROPERLY THEN THERE ISN'T ANY ACCELERATION FROM A TRAFFIC LIGHT STOP AND GO. AND THEN IT PICKS BACK UP AND DRI... Read more
Incident date: Feb 3, 2020
MY DAUGHTER WAS A RESTRAINED DRIVER ON A HIGHWAY ---IN RUSH HOUR TRAFFIC, MOVING ABOUT 55MPH. THE CAR IN FRONT OF HER BRAKED SUDDENLY AND WHEN MY DAUGHTER PUSHED ON THE BRAKE IT WENT TO THE FLOOR AND SHE HAD NO BRAKES. SHE CLIPPED THAT CAR REAR END AND SWERVED RIGHT'HITTING A SECOND CAR AS SHE GOT TO THE SHOULDER. SHE SCRAPPED ALONG THE METAL RAIL FOR A DISTANCE AND THEN WENT OFF THE... Read more
Crash
2 injured
Incident date: Mar 7, 2019
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. WHILE DRIVING 33 MPH THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE BRAKE FAILED TO ENGAGE QUICKLY CAUSING THE CONTACT TO REAR END ANOTHER VEHICLE. NO WARNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED THAT THE BRAKE FAILURE WAS AN ON GOING ISSUE. NO INJURIES WERE SUSTAINED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO THE AN INDEPENDENT MECHANIC WH... Read more
Crash
Incident date: Jul 1, 2019
WHEN WHEN I PUT MY CAR INTO PARK IT DOESN'T ALWAYS REGISTER THAT THE CAR IS IN PARK AND THE P DOESN'T LIGHT UP. A NOTICE POPS UP ON MY DASH AND TELLS MEN TO PUT MY CAR INTO PARK.
Incident date: Feb 14, 2016
TL* THE CONTACT OWNS A 2009 FORD MKZ. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH THE BRAKING SYSTEM FAILED WHEN PRESSING THE BRAKE PEDAL CAUSING THE VEHICLE TO CRASH INTO THE REAR OF A COMMERCIAL TRUCK. DURING THE CRASH NO INJURIES WERE REPORTED. A POLICE REPORT( [XXX]) WAS TAKEN AT THE SCENE AND THE VEHICLE WAS TOWED AWAY. THE VEHICLE DAMAGE WAS REPAIRED BUT BRAKE FAILURES CONTINU... Read more
Crash
Incident date: Mar 22, 2013
CAR SPEEDS AND SLOWS DOWN ON ITS OWN ON HIGHWAYS AND SIDE STREETS IT IS VERY DANGEROUS
Incident date: Mar 22, 2013
CAR SPEEDS AND SLOWS DOWN ON ITS OWN ON HIGHWAYS AND SIDE STREETS IT IS VERY DANGEROUS
Incident date: Jan 8, 2020
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. THE CONTACT STATED WHILE DRIVING AT AN UNDISCLOSED SPEED, THE CONTACT BECAME AWARE OF NOTICED LIQUID DRIPPING FROM THE AIR VENTS. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC FOR DIAGNOSIS AND REPAIR. THE DIAGNOSIS WAS A FAILURE WITH THE INTAKE MANIFOLD. THE DEALER WAS NOT CONTACTED AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE ... Read more
Incident date: Jan 1, 2020
FORD IS RECALLING MY VEHICLE UNDER 19S54. FORD KNOWS OF 15 CRASHES RELATED TO THIS PROBLEM BUT THE RECALL NOTICE SAYS THE VEHICLE IS SAFE TO DRIVE UNTIL THE PARTS ARE AVAILABLE. HOW CAN THE VEHICLE BE SAFE TO DRIVE IF FORD KNOWS OF 15 CRASHES RELATED TO THE ISSUE? FORD SHOULD SUPPLY A RENTAL CAR UNTIL THEY ARE ABLE TO FIX THE PROBLEM.
Incident date: Feb 3, 2020
PASSENGER DOOR AJAR ALERT COMES ON RANDOMLY, EVEN WHEN THE PASSENGER DOOR HASN'T BEEN OPENED OR SHUT IN DAYS. IT HAS HAPPENED WHEN THE VEHICLE IS STATIONARY AND WHEN IT IS IN MOTION.
Incident date: Feb 2, 2020
LIKE 2,000,000 OTHER FORD AND LINCOLN VEHICLES ALREADY UNDER RECALL, MY DRIVER'S SIDE DOOR LATCH IS DEFECTIVE. YESTERDAY, WHEN I WENT TO OPEN THE DOOR, THE HANDLE SWUNG OPEN WITHOUT OPENING THE DOOR. AFTER DOING SOME ONLINE RESEARCH, I FOUND THIS IS AN EXTENSIVE PROBLEM AFFECTING FORD AND LINCOLN VEHICLES MANUFACTURED BETWEEN 2010 THROUGH 2015. PLEASE EXPAND YOUR RECALL TO INCLUDE THE 2011 TO 2... Read more
Incident date: Feb 1, 2020
TL* THE CONTACT OWNS A 2004 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE REAR AIR SUSPENSION HAD FAILED CAUSING THE REAR END TO BOUNCE UP AND DOWN AND WHILE DRIVING A CLANKING NOISE WAS PRESENT COMING FROM THE FRONT DRIVER SIDE WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE FRONT SUSPENSION ARM WAS NEEDED TO BE REPLACED AND THE REAR SUSPENSION AIR BAGS NEEDED TO B... Read more
Incident date: Jan 31, 2020
STARTED MY CAR TO LET IT WARM UP, WHEN I RETURNED AND WENT TO LEAVE THE DRIVEWAY IT FLASHED SERVICE STABILITRAC AND SERVICE POWER STEERING. TRIED TO DRIVE IT AND HAD NO POWER STEERING. THERE IS A RECALL ON MANY OF THIS SAME CAR FOR THE SAME REASON BUT NONE FOR MY VIN #.
Incident date: Jan 31, 2020
STARTED MY CAR TO LET IT WARM UP, WHEN I RETURNED AND WENT TO LEAVE THE DRIVEWAY IT FLASHED SERVICE STABILITRAC AND SERVICE POWER STEERING. TRIED TO DRIVE IT AND HAD NO POWER STEERING. THERE IS A RECALL ON MANY OF THIS SAME CAR FOR THE SAME REASON BUT NONE FOR MY VIN #.
Incident date: Oct 1, 2019
SINCE 2017, TOUCH SCREEN WENT TO BLACK SEVERAL TIMES WHEN I STARTED THE CAR ON A CITY STREET, AND WOULD NOT TURN ON WITHIN 24 HOURS. GOT MORE SERIOUS IN 2019, THE SCREEN DIDN'T TURN ON AFTER 3 DAYS. I TOOK THE CAR TO A LOCAL DEALER. WAS DIAGNOSED AND REPLACED DEFECTIVE APIM AND UPDATED TO LATEST LEVEL FOR PMI ON OCT 1, 2019, MILEAGE: 60759. PAID FOR $965.64.
Incident date: Jan 25, 2020
DRIVING AT HIGHWAY SPEED IN THE MIDDLE LANE DURING HEAVY RAIN. SUDDENLY THE STEERING BECAME ALMOST RIGID. FORTUNATELY WE WERE ABLE TO GET TO THE SIDE OF THE ROAD WITHOUT INCIDENT. THE CAR HAD RECENTLY BEEN RECALLED AND REPAIRED REGARDING THE BOLTS ON THE POWER STEERING ASSIST MODULE. OBVIOUSLY THERE REMAINS AN INHERENT DESIGN FLAW IN THE STEERING ASSIST FUNCTION, DISABLING STEERING CAPABILITY THA... Read more
Incident date: Jan 29, 2020
CERTAIN LINCOLN MKS 2013 HAVE RECALLS ON ELECTRIC POWER STEERING AND OTHERS DO NOT. UNFORTUNATELY THE ONE I OWN DOES NOT AND MY ELECTRIC POWER STEERING HAS WENT OUT AND SAYING POWER STEERING ASSIST FAULT. I WAS ON HWY 29 DOING ABOUT 60 MPH WHEN ALL OF A SUDDEN THE LIGHT COMES ON AND MY STEERING TIGHTENED ON ME.
Incident date: Jan 22, 2020
TL* THE CONTACT OWNS A 2006 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE STOPPED AT A STOP SIGN AND ATTEMPTING TO MOVE FORWARD, THE ACCELERATOR PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE HESITATED. THE CHECK ENGINE WARNING LIGHT THEN ILLUMINATED. THE CONTACT ALSO STATED THAT WHILE ATTEMPTING TO PARK THE VEHICLE ON ANOTHER OCCASION THE VEHICLE STALLED. ADDITIONALLY, ON ANOTHER OCCASION WHILE DRIV... Read more
LINCOLN
CONTINENTAL
(2017) - ELECTRICAL SYSTEM
Jan 31, 2020
Incident date: Feb 14, 2019
THE DOORS ON OUR 2017 LINCOLN CONTINENTAL OPEN WHILE DRIVING. WE CALLED THE DEALERSHIP AND THEY SAID THEY CANNOT FIX IT FOR ANOTHER YEAR. IT IS UNSAFE TO DRIVE BECAUSE OF DOORS OPENING AT TIMES AND NOT UNLOCKING AT TIMES TOO. WE CALLED THE DEALERSHIP AS SOON AS WE FOUND OUT THIS PROBLEM LAST YEAR AND THEY JUST TOLD US TO CALL THIS YEAR, SO WE DID - SO BASICALLY WE HAVE TO WAIT 2 YEARS TO GET OU... Read more
LINCOLN
CONTINENTAL
(2017) - UNKNOWN OR OTHER
Jan 31, 2020
Incident date: Feb 14, 2019
THE DOORS ON OUR 2017 LINCOLN CONTINENTAL OPEN WHILE DRIVING. WE CALLED THE DEALERSHIP AND THEY SAID THEY CANNOT FIX IT FOR ANOTHER YEAR. IT IS UNSAFE TO DRIVE BECAUSE OF DOORS OPENING AT TIMES AND NOT UNLOCKING AT TIMES TOO. WE CALLED THE DEALERSHIP AS SOON AS WE FOUND OUT THIS PROBLEM LAST YEAR AND THEY JUST TOLD US TO CALL THIS YEAR, SO WE DID - SO BASICALLY WE HAVE TO WAIT 2 YEARS TO GET OU... Read more
Incident date: May 1, 2018
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED A NOTIFICATION IN THE MAIL FOR A RECALL UNDER NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT SPOKE WITH MANUFACTURER WHERE SHE WAS INFORMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL. THE MANUFACTURER WAS UNABLE TO ANSWER HER QUESTIONS REGARDING THE RECALL. THE CONTACT STATED THAT ON PREVIOUS OCCASIONS, SH... Read more
Incident date: Jan 6, 2020
VEHICLE STALLS WHILE DRIVING DOWN THE STREET AND HAS DONE THIS SEVERAL TIMES, BOTH ON CITY STREETS AND ON THE HIGHWAY. THE DATE CHOSEN FOR WHEN THIS HAPPENED WAS THE LAST TIME IT HAPPENED. THE BATTERY WILL NOT KEEP A CHARGE AND A CERTIFIED MECHANIC HAS HAD THE CAR FOR 2 WEEKS AND CAN NOT LOCATE THE REASON THE BATTERY DRAINS COMPLETELY WITHIN 8 HOURS.
Incident date: Jan 6, 2020
VEHICLE STALLS WHILE DRIVING DOWN THE STREET AND HAS DONE THIS SEVERAL TIMES, BOTH ON CITY STREETS AND ON THE HIGHWAY. THE DATE CHOSEN FOR WHEN THIS HAPPENED WAS THE LAST TIME IT HAPPENED. THE BATTERY WILL NOT KEEP A CHARGE AND A CERTIFIED MECHANIC HAS HAD THE CAR FOR 2 WEEKS AND CAN NOT LOCATE THE REASON THE BATTERY DRAINS COMPLETELY WITHIN 8 HOURS.
Incident date: Jan 6, 2020
VEHICLE STALLS WHILE DRIVING DOWN THE STREET AND HAS DONE THIS SEVERAL TIMES, BOTH ON CITY STREETS AND ON THE HIGHWAY. THE DATE CHOSEN FOR WHEN THIS HAPPENED WAS THE LAST TIME IT HAPPENED. THE BATTERY WILL NOT KEEP A CHARGE AND A CERTIFIED MECHANIC HAS HAD THE CAR FOR 2 WEEKS AND CAN NOT LOCATE THE REASON THE BATTERY DRAINS COMPLETELY WITHIN 8 HOURS.
Incident date: Jan 29, 2020
2019 LINCOLN NAUTILUS. CONSUMER WRITES IN REGARDS TO HEATED STEERING WHEELS. CONSUMER STATED THAT STEERING GETS SO HOT THAT YOU CANNOT HOLD STEERING WHEEL. *LD *JS
Incident date: Jan 29, 2020
2019 LINCOLN NAUTILUS. CONSUMER WRITES IN REGARDS TO HEATED STEERING WHEELS. CONSUMER STATED THAT STEERING GETS SO HOT THAT YOU CANNOT HOLD STEERING WHEEL. *LD *JS
Incident date: Jan 28, 2020
POWER STEERING STOP WORKING AND ERROR CODE "POWER STEERING ASSIST FAULT" IS DISPLAYED
Incident date: Dec 18, 2019
NOTHING YET! ARE WE GOING TO WAIT UNTIL SOMETHING DOES?! SAFETY RISK!!! TAKING WAY TOO LONG TO GET THIS RESOLVED!!! THIS MAY RESULT IN EXTENDED BRAKE PEDAL TRAVEL REQUIRED TO STOP THE VEHICLE, INCREASING THE RISK OF A CRASH. THE CONDITION DOES NOT RESULT IN A LOSS OF BRAKING FUNCTION AND THE VEHICLE CAN BE BROUGHT TO A CONTROLLED STOP. *TR
Incident date: Jan 15, 2020
CAR CONSTANTLY SPEEDS UP AND SLOWS DOWN DURING SHIFTING PROCESS. IT IS UNSAFE BECAUSE IT HAPPENS ON HIGHWAYS AND STREETS IT ALMOST CAUSED MULTIPLE ACCIDENTS. I HAVE BEEN TERRIFIED TO EVEN DRIVE THIS CAR. THIS HAPPENS EVERY TIME THE CAR IS DRIVEN
Incident date: Jan 15, 2020
CAR CONSTANTLY SPEEDS UP AND SLOWS DOWN DURING SHIFTING PROCESS. IT IS UNSAFE BECAUSE IT HAPPENS ON HIGHWAYS AND STREETS IT ALMOST CAUSED MULTIPLE ACCIDENTS. I HAVE BEEN TERRIFIED TO EVEN DRIVE THIS CAR. THIS HAPPENS EVERY TIME THE CAR IS DRIVEN
Incident date: Jan 26, 2020
WE BELIEVE THE MOONROOF SHATTERED WHILE SITTING IN OUR GARAGE. I LEFT WITH THE VEHICLE AND HAD NOT NOTICED ANYTHING UNTIL MY DAUGHTER ASKED WHERE THE COLD AIR HITTING HER FACE WAS COMING FROM AS WE STARTED DOWN THE ROAD. I PUSHED THE BUTTON FOR THE INTERIOR PANEL TO OPEN, AND AS IT BEGAN OPENING WE SAW SHATTERED GLASS EVERYWHERE. NOTHING FELL ON THIS AT ALL. THE GLASS APPEARS TO HAVE BUCKLED AND S... Read more
Incident date: Jan 14, 2020
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT THE BRAKE, THE DRIVER SEAT BELT AND AIR BAGS FAILED. THE CONTACT EXPERIENCED AN INTENDED ACCELERATION. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP AND THE EMERGENCY BRAKE ALSO FAILED TO STOP THE VEHICLE. AS A RESULT THE CONTACT CRASHED INTO AN EMBANKMENT. THE AIR BAG F... Read more
Crash
2 injured
Incident date: Jan 14, 2020
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT THE BRAKE, THE DRIVER SEAT BELT AND AIR BAGS FAILED. THE CONTACT EXPERIENCED AN INTENDED ACCELERATION. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP AND THE EMERGENCY BRAKE ALSO FAILED TO STOP THE VEHICLE. AS A RESULT THE CONTACT CRASHED INTO AN EMBANKMENT. THE AIR BAG F... Read more
Crash
2 injured
Incident date: Jan 14, 2020
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT THE BRAKE, THE DRIVER SEAT BELT AND AIR BAGS FAILED. THE CONTACT EXPERIENCED AN INTENDED ACCELERATION. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP AND THE EMERGENCY BRAKE ALSO FAILED TO STOP THE VEHICLE. AS A RESULT THE CONTACT CRASHED INTO AN EMBANKMENT. THE AIR BAG F... Read more
Crash
2 injured