Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Sep 1, 2019
PURCHASED VEHICLE USED WITH 103,000 MILES IN AUGUST 2020. FROM THE START THE CAR DID NOT FEEL RIGHT. I WAS HEARING A LIGHT KNOCKING NOISE GOING OVER UNEVEN ROADS. THE WHEEL FELT SLIGHTLY UNSTEADY BROUGHT TO 2 MECHANICS AND NEITHER COULD DETERMINE A PROBLEM. NOW 6 MONTHS LATER I HAVE GOTTEN 2 WHEEL ALIGNMENTS, GOING ON MY THIRD. BRAND NEW TIRES IN NOVEMBER ARE ALMOST DESTROYED. AT THIS TIME I AM TE... Read more
Incident date: Sep 1, 2019
PURCHASED VEHICLE USED WITH 103,000 MILES IN AUGUST 2020. FROM THE START THE CAR DID NOT FEEL RIGHT. I WAS HEARING A LIGHT KNOCKING NOISE GOING OVER UNEVEN ROADS. THE WHEEL FELT SLIGHTLY UNSTEADY BROUGHT TO 2 MECHANICS AND NEITHER COULD DETERMINE A PROBLEM. NOW 6 MONTHS LATER I HAVE GOTTEN 2 WHEEL ALIGNMENTS, GOING ON MY THIRD. BRAND NEW TIRES IN NOVEMBER ARE ALMOST DESTROYED. AT THIS TIME I AM TE... Read more
Incident date: Nov 10, 2019
TL* THE CONTACT OWNS A 2015 LINCOLN MKS. THE CONTACT STATED THAT UPON STARTING THE VEHICLE, THE AIR BAG WARNING LIGHT ILLUMINATED. THE CONTACT CALLED LINCOLN OF CINCINNATI LOCATED AT (9620 MONTGOMERY RD, CINCINNATI, OH 45242) AND WAS GIVEN AN ESTIMATE FOR THE VEHICLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATE... Read more
Incident date: Dec 2, 2019
THE PTU (POWER TRANSFER UNIT) IS CAUSING ENGINE LIGHT TO FLASH AND LOSS OF POWER WHEN ACCELERATING. TRANSMISSION SPUTTERS AND SEEMS TO BUCK AS IF NOT FINDING THE GEAR (ALMOST ALWAYS AROUND 2ND GEAR).
Incident date: Mar 6, 2020
EXITED OFF FREEWAY BRAKE PEDAL POPPED AND WENT ALL THE TO THE FLOOR. I HAD NO BRAKES! RIGHT FRONT BRAKE LINE SPLIT, LOSS OF BRAKE FLUID AND LOSS OF BRAKES!!! THIS IS A HUGE SAFETY ISSUE, IF THIS WOULD HAVE HAPPENED 3 MINUTES SOONER, I WOULD HAVE BEEN GOING 70-80 MPH. THIS SHOULD BE UNDER A RECALL!
Incident date: Feb 17, 2017
TL* THE CONTACT OWNS A 2013 LINCOLN MKT. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE RESUMED NORMAL OPERATION ONCE RESTARTED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V621000 (FUEL SYSTEM, GASOLINE) AND WAS TAKEN TO JACK KEY FORD LINCOLN LOCATED AT (1512 E PINE ST, DEMING, NM 88030) TO BE REPAIRED. TWO YEARS LATER WHILE THE ... Read more
Incident date: Mar 6, 2020
SIGNAL APPEARS ALL THE TIME SAYING DRIVER DOOR AJAR AND NOW THE PANIC ALARM GOES OFF ON ITS OWN MULTIPLE TIMES DAY AND NIGHT. KEY IS IN HOUSE WHEN ALARM GOES OFF. RECEIVED RECALL NOTICE, BUT I AM OVER MILEAGE BY 9,000. PORTSMOUTH FORD IN NH WHO I BOUGHT IT FROM WONT DO THE RECALL WORK.
Incident date: Dec 20, 2019
I AM WRITING YOU BECAUSE OF MY CONCERN WITH THE 2019 LINCOLN NAUTILUS SUV. I HAVE LEASED THIS CAR FROM LANDMARK LINCOLN IN ENGLEWOOD, COLORADO. I HAD A FRIGHTENING EXPERIENCE ON FRIDAY NIGHT, DECEMBER 20, 2019. I WAS DRIVING SLOWLY THROUGH A PARKING LOT IN A COMMERCIAL AREA WHEN MY CAR WENT DEAD. NO LIGHTS, NO POWER ' EVERYTHING INSIDE AND OUTSIDE THE CAR WAS DARK. I WAS BLOCKING CARS PARKED PE... Read more
Incident date: Feb 28, 2020
I STARTED MY CAR AND PRESSED THE PEDAL TO SHIFT INTO REVERSE AND STARTED TO BACK UP FROM A PARKING SPOT. THE PEDAL SUDDENLY WENT TO THE FLOOR AND THE CAR KEPT MOVING, PULLED THE EMERGENCY BRAKE. HAD WARNING LCD ICONS IN RED ABOUT BRAKES. TRIED SHUTTING CAR OFF AND RESTARTING TO SEE IF CONDITION CHANGED, NO CHANGE, PEDAL WENT TO FLOOR AND NO PRESSURE. CHECKED FOR LEAKS UNDER CAR AND NO LEAKS OF BR... Read more
Incident date: Jan 6, 2020
MY 2012 LINCOLN MKT WITH THE 3.5L TWIN TURBO V6 ECOBOOST ENGINE IS HAVING THE SAME ISSUE WITH THE FUEL PUMP AS THE 2013-2015 MKT MODELS THAT WERE PART OF RECALL CAMPAIGN #16S31. MY CAR WAS ALSO MANUFACTURED AT THE SAME OAKVILLE ASSEMBLY AND WITHIN THE DATES SPECIFIED. I WAS DRIVING WHEN THE CAR STALLED AND THEN STOPPED SUDDENLY STOP AS I WAS MAKING A RIGHT TURN AND WOULD NOT TURN BACK ON. THERE W... Read more
Incident date: Jan 6, 2020
MY 2012 LINCOLN MKT WITH THE 3.5L TWIN TURBO V6 ECOBOOST ENGINE IS HAVING THE SAME ISSUE WITH THE FUEL PUMP AS THE 2013-2015 MKT MODELS THAT WERE PART OF RECALL CAMPAIGN #16S31. MY CAR WAS ALSO MANUFACTURED AT THE SAME OAKVILLE ASSEMBLY AND WITHIN THE DATES SPECIFIED. I WAS DRIVING WHEN THE CAR STALLED AND THEN STOPPED SUDDENLY STOP AS I WAS MAKING A RIGHT TURN AND WOULD NOT TURN BACK ON. THERE W... Read more
Incident date: Feb 19, 2020
I WAS DRIVING EAST ON RTE. 95 IN THE BRONX, NY ON WED. FEB, 19, 2020 AT APPROX. 10:15 AM. I WAS IN THE MIDDLE LANE OF A 3 LANE HIGHWAY, THE CAR IS EQUIPED WITH GPS AND IT SHOWS I WAS DRIVING AT 53 MPH. ALL OF A SUDDEN THE VEHICLE TURNED LEFT INTO THE JERSEY BARRIER BOUNCED OFF AND UP AND TURNED 180 DEGREES AND DROVE ACROSS ALL 3 LANES. LUCKILY NO OTHER CAR WAS INVOLVED. ALL AIR BAGS DEPLOYED EXCE... Read more
Crash
1 injured
Incident date: Feb 19, 2020
I WAS DRIVING EAST ON RTE. 95 IN THE BRONX, NY ON WED. FEB, 19, 2020 AT APPROX. 10:15 AM. I WAS IN THE MIDDLE LANE OF A 3 LANE HIGHWAY, THE CAR IS EQUIPED WITH GPS AND IT SHOWS I WAS DRIVING AT 53 MPH. ALL OF A SUDDEN THE VEHICLE TURNED LEFT INTO THE JERSEY BARRIER BOUNCED OFF AND UP AND TURNED 180 DEGREES AND DROVE ACROSS ALL 3 LANES. LUCKILY NO OTHER CAR WAS INVOLVED. ALL AIR BAGS DEPLOYED EXCE... Read more
Crash
1 injured
Incident date: Feb 19, 2020
I WAS DRIVING EAST ON RTE. 95 IN THE BRONX, NY ON WED. FEB, 19, 2020 AT APPROX. 10:15 AM. I WAS IN THE MIDDLE LANE OF A 3 LANE HIGHWAY, THE CAR IS EQUIPED WITH GPS AND IT SHOWS I WAS DRIVING AT 53 MPH. ALL OF A SUDDEN THE VEHICLE TURNED LEFT INTO THE JERSEY BARRIER BOUNCED OFF AND UP AND TURNED 180 DEGREES AND DROVE ACROSS ALL 3 LANES. LUCKILY NO OTHER CAR WAS INVOLVED. ALL AIR BAGS DEPLOYED EXCE... Read more
Crash
1 injured
Incident date: Feb 29, 2020
THE CAR ACCELERATES AND LOSES SPEED ON SIDE STREET AND HIGHWAYS. THIS IS VERY DANGEROUS BECAUSE OF LOSS OF SPEED CONTROL.
Incident date: Feb 29, 2020
THE CAR ACCELERATES AND LOSES SPEED ON SIDE STREET AND HIGHWAYS. THIS IS VERY DANGEROUS BECAUSE OF LOSS OF SPEED CONTROL.
Incident date: Feb 29, 2020
THE CAR ACCELERATES AND LOSES SPEED ON SIDE STREET AND HIGHWAYS. THIS IS VERY DANGEROUS BECAUSE OF LOSS OF SPEED CONTROL.
Incident date: Feb 26, 2020
AT CERTAIN OF DRIVING OR STATIONARY THE POWER STEERING JUST QUITS WORKING AND THE VEHICLE IS EXTREMELY HARD TO STEER. IT IS ALMOST IMPOSSIBLE TO PULL OVER TO SAFETY. THIS HAS HAPPENED ON NUMEROUS OCCASIONS.
Incident date: Feb 24, 2020
STARTING IN EARLY FALL 2019, MULTIPLE PROBLEMS WITH BREAKS, REPLACED ALL PADS & ROTORS NOW X 2. BREAK PEDDLE HAS INTERMITTENT SPONGY FEEL- ISN'T CONSISTENT PRESSURE, SOMETIMES IS SUPER HARD TO PRESS DOWN, OTHER TIMES PRESS IT FOR A LONG TIME AND THE VEHICLE ISN'T STOPPING. PEDDLE MAKES A HISS NOISE AND SOMETIMES STRANGE CLICKS WITH VERY INCONSISTENT PRESSURE. RE- REPLACED ALL BREAK PADS AGAIN 2/2... Read more
Incident date: Feb 27, 2020
PUT CAR IN PARK AND RECEIVED A MESSAGE ON THE DASH SAYING "TRANSMISSION NOT IN PARK" BUT THE GEAR SHIFT WAS IN PARK.
Incident date: Sep 25, 2019
CAR IS GETTING CARBON MONOXIDE IN THE CABIN OF THE CAR WITH A STRONG SULFUR SMELL, ESPECIALLY AFTER HARD ACCELERATION. CAR IS BACK AT LINCOLN FOR THE SECOND TIME TRYING TO REPAIR THE PROBLEM. I BELIEVE THE CAR IS BACK DRAFTING THE FUMES INTO THE CAR AT THE REAR OF VEHICLE.
Incident date: Oct 15, 2019
2008 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO HYDRAULIC BRAKE SAFETY RECALL. *LD THE CONSUMER STATED WHILE DRIVING THE POSTED SPEED LIMIT OF 75MPH, THE DRIVER HAD TO SUDDENLY BRAKE , BUT THE PEDAL CONTINUED TO TRAVEL TO THE FLOOR. SUDDENLY, THE BRAKES ACTIVATED CAUSING THE NOSE OF THE VEHICLE TO DROP VIOLENTLY. THE VEHICLE WAS ALMOST STANDING ON IT'S NOSE. THE SUDDEN BRAKING ACTION BELL OUT T... Read more
Crash
Incident date: Oct 15, 2019
2008 LINCOLN MKZ. CONSUMER WRITES IN REGARDS TO HYDRAULIC BRAKE SAFETY RECALL. *LD THE CONSUMER STATED WHILE DRIVING THE POSTED SPEED LIMIT OF 75MPH, THE DRIVER HAD TO SUDDENLY BRAKE , BUT THE PEDAL CONTINUED TO TRAVEL TO THE FLOOR. SUDDENLY, THE BRAKES ACTIVATED CAUSING THE NOSE OF THE VEHICLE TO DROP VIOLENTLY. THE VEHICLE WAS ALMOST STANDING ON IT'S NOSE. THE SUDDEN BRAKING ACTION BELL OUT T... Read more
Crash
Incident date: Feb 1, 2020
CATASTROPHIC WATER PUMP FAILURE. I WAS DRIVING ON THE HIGHWAY AND THE ENGINE STARTED KNOCKING AND WHITE PLUMES BURST FROM THE EXHAUST. I WAS LUCKY ENOUGH TO GET OFF THE HIGHWAY AND TO A SAFE PLACE BEFORE THE ENGINE FAILED COMPLETELY.
Incident date: Feb 21, 2020
TL* THE CONTACT OWNS A 2015 LINCOLN MKT. THE CONTACT STATED THAT THE TOE LINK FRACTURED WHILE TRAVELLING AT 45 MPH. THE CONTACT BELIEVES THAT THE FAILURE MAY HAVE BEEN DUE TO NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION). THE DRIVER LOST CONTROL OF THE VEHICLE AS THE REAR WAS FISHTAILING ACROSS A THREE LANE HIGHWAY LATE AT NIGHT WITHOUT ANY TRAFFIC. NO INJURIES WERE SUSTAINED. ... Read more
Incident date: Jan 22, 2020
DRIVER SIDE AIR BAG DEPLOYED WITH NO IMPACT OF ANY KIND. CAR WAS STARTED AND AIR BAG DEPLOYED.
1 injured
Incident date: Feb 24, 2020
IT STARTS SHAKING THEN IT SAYS ENGINE FAIL SAFE MODE AND THEN TURNS OFF WHILE DRIVING
Incident date: Jul 1, 2019
THE HYBRID MODE DOES NOT WORK ANYMORE AFTER 9 YEARS. THE VEHICLE HESITATES UPON ACCELERATION. IT WILL ONLY RUN ON THE INTERNAL COMBUSTION ENGINE EVEN THOUGH THE BATTERY IS FULLY CHARGED. FORD KNOWS ABOUT THE PROBLEM AS NOTED IN THEIR OASIS 8922.
Incident date: Jul 1, 2019
THE HYBRID MODE DOES NOT WORK ANYMORE AFTER 9 YEARS. THE VEHICLE HESITATES UPON ACCELERATION. IT WILL ONLY RUN ON THE INTERNAL COMBUSTION ENGINE EVEN THOUGH THE BATTERY IS FULLY CHARGED. FORD KNOWS ABOUT THE PROBLEM AS NOTED IN THEIR OASIS 8922.
Incident date: Nov 30, 2019
DRIVING AT ABOUT 25-30 MPH ON SIDE STREET AND MY CAR SURGED OUT OF CONTROL.. I ATTEMPTED TO CONTROL THE SPEED WITH THE BRAKE. I WAS ABOUT 100-150 FEET FROM A BUSY INTERSECTION (40 HIGHWAY -THE CAR SURGING REALLY FAST. I NEEDED TO MAKE SOME QUICK DECISIONS TO PROTECT A LOT OF PEOPLE FROM BEING BADLY INJURED OR KILLED. I HAD TO LEAVE THE KEY ON SO THAT I COULD CONTROL THE CAR AWAY FROM 40 HIGHWAY- ... Read more
Crash
1 injured
Incident date: Nov 30, 2019
DRIVING AT ABOUT 25-30 MPH ON SIDE STREET AND MY CAR SURGED OUT OF CONTROL.. I ATTEMPTED TO CONTROL THE SPEED WITH THE BRAKE. I WAS ABOUT 100-150 FEET FROM A BUSY INTERSECTION (40 HIGHWAY -THE CAR SURGING REALLY FAST. I NEEDED TO MAKE SOME QUICK DECISIONS TO PROTECT A LOT OF PEOPLE FROM BEING BADLY INJURED OR KILLED. I HAD TO LEAVE THE KEY ON SO THAT I COULD CONTROL THE CAR AWAY FROM 40 HIGHWAY- ... Read more
Crash
1 injured
Incident date: Nov 30, 2019
DRIVING AT ABOUT 25-30 MPH ON SIDE STREET AND MY CAR SURGED OUT OF CONTROL.. I ATTEMPTED TO CONTROL THE SPEED WITH THE BRAKE. I WAS ABOUT 100-150 FEET FROM A BUSY INTERSECTION (40 HIGHWAY -THE CAR SURGING REALLY FAST. I NEEDED TO MAKE SOME QUICK DECISIONS TO PROTECT A LOT OF PEOPLE FROM BEING BADLY INJURED OR KILLED. I HAD TO LEAVE THE KEY ON SO THAT I COULD CONTROL THE CAR AWAY FROM 40 HIGHWAY- ... Read more
Crash
1 injured
Incident date: Feb 22, 2020
DOOR AJAR WARNING COMES ON DESPITE ALL DOORS BEING CLOSED SECURELY. THIS CAUSES ANY NUMBER OF ISSUES INCLUDING INTERIOR LIGHTS COMING ON WHICH IS NOT SAFE AT NIGHT, ENTRY ALARM GOING OFF AT ANY HOUR OF THE DAY OR NIGHT, AND EXCESSIVE DRAIN ON BATTERY. THE PROBLEM OCCURS BOTH WHILE IN MOTION AND WHILE STATIONARY.
Incident date: Jan 14, 2020
WHILE DRIVING THE 2019 LINCOLN NAUTILUS ON A 4 LANE HIGHWAY WITH ADAPTIVE CRUISE CONTROL AND LANE CENTERING ON, THE CAR ALL OF A SUDDEN TURNED INTO THE NEXT LANE. IT DOES THIS BOTH TO THE RIGHT AND THE LEFT. I WAS ON THE PHONE WITH BOTH MY MOTHER AND THE LINCOLN SERVICE MANAGER ON SEPARATE INCIDENTS WHEN IT OCCURRED. ALSO, I TOOK IT ON A TEST DRIVE WITH THE LEAD MECHANIC AND IT DID THE SAME ... Read more
Incident date: Jan 14, 2020
WHILE DRIVING THE 2019 LINCOLN NAUTILUS ON A 4 LANE HIGHWAY WITH ADAPTIVE CRUISE CONTROL AND LANE CENTERING ON, THE CAR ALL OF A SUDDEN TURNED INTO THE NEXT LANE. IT DOES THIS BOTH TO THE RIGHT AND THE LEFT. I WAS ON THE PHONE WITH BOTH MY MOTHER AND THE LINCOLN SERVICE MANAGER ON SEPARATE INCIDENTS WHEN IT OCCURRED. ALSO, I TOOK IT ON A TEST DRIVE WITH THE LEAD MECHANIC AND IT DID THE SAME ... Read more
Incident date: Sep 21, 2019
ALTHOUGH THE WARNING WAS DISPLAYED, I WAS NOT AWARE THAT MY CAR ONLY HAD AN ELECTRONIC POWER STEERING. THIS TYPE OF ISSUE IS ONE THAT CAN TRULY CAUSE A SERIOUS ACCIDENT SHOULD ONE IS DRIVING WHEN THEIR POWER STEERING GO OUT. THE POWER STEERING ON THIS CAR STOPS MORE THAN JUST YOUR STEERING WHEEL AND I FOR ONE THINK THAT THERE NEEDS TO BE A RECALL. IT'S A GOOD THING THAT I WAS PARKED AND GLAD BE... Read more
Incident date: Sep 21, 2019
ALTHOUGH THE WARNING WAS DISPLAYED, I WAS NOT AWARE THAT MY CAR ONLY HAD AN ELECTRONIC POWER STEERING. THIS TYPE OF ISSUE IS ONE THAT CAN TRULY CAUSE A SERIOUS ACCIDENT SHOULD ONE IS DRIVING WHEN THEIR POWER STEERING GO OUT. THE POWER STEERING ON THIS CAR STOPS MORE THAN JUST YOUR STEERING WHEEL AND I FOR ONE THINK THAT THERE NEEDS TO BE A RECALL. IT'S A GOOD THING THAT I WAS PARKED AND GLAD BE... Read more
Incident date: Sep 21, 2019
ALTHOUGH THE WARNING WAS DISPLAYED, I WAS NOT AWARE THAT MY CAR ONLY HAD AN ELECTRONIC POWER STEERING. THIS TYPE OF ISSUE IS ONE THAT CAN TRULY CAUSE A SERIOUS ACCIDENT SHOULD ONE IS DRIVING WHEN THEIR POWER STEERING GO OUT. THE POWER STEERING ON THIS CAR STOPS MORE THAN JUST YOUR STEERING WHEEL AND I FOR ONE THINK THAT THERE NEEDS TO BE A RECALL. IT'S A GOOD THING THAT I WAS PARKED AND GLAD BE... Read more
Incident date: Oct 3, 2019
WHILE WAITING AT A STOP SIGN, THE VEHICLE IN FRONT OF ME STARTED TO GO. SOMEONE GOING ACROSS TRAFFFIC RAN THE STOP SIGN. THE DRIVER IN FRONT OF ME HIT THE BRAKES TO AVOID COLLISION. WHEN I ATTEMPTED TO BRAKE MY BRAKES JUST KIND OF SPUTTERED FORWARD AND I WAS UNABLE TO STOP IN TIME TO AVOID HITTING THE BACK OF THE CAR IN FRONT OF ME. THERE WAS NO DAMAGE TO MY VEHICLE BUT THE OTHER PARTY DID REPORT ... Read more
Crash
Incident date: Jan 1, 2018
TL* THE CONTACT OWNS A 2014 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS) AND 15V246000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER AND ROBINSON BROTHERS FORD (LOCATED AT 11455 AIRLINE HWY, BATON ROUGE, LA 70816) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR TH... Read more
Incident date: Jan 1, 2018
TL* THE CONTACT OWNS A 2014 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V875000 (SEAT BELTS) AND 15V246000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER AND ROBINSON BROTHERS FORD (LOCATED AT 11455 AIRLINE HWY, BATON ROUGE, LA 70816) HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR TH... Read more
Incident date: Feb 15, 2020
THE POWER STEERING CUTS OUT WHILE VEHICLE IS IN MOTION. ERROR MESSAGE STATES POWER STEERING ASSIST FAILURE, TYPICALLY DURING A HARD TURN AT LOW SPEED SUCH AS IN OR OUT OF A PARKING SPOT. 15V340000 RECALL IS FOR THE NEXT MODEL YEAR AND THE DEALER AND MANUFACTURER HAVE STATED THIS VEHICLE CANNOT BE FIXED UNDER THAT RECALL.
Incident date: Jan 10, 2020
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, HE DROVE OVER A PATCH OF ICE, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD WITH THE ABS WARNING LIGHT ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE WITH A DEFECTIVE ANTI-LOCK BRAKE (ABS) UNIT. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN... Read more
Incident date: Feb 14, 2020
AS PER RECALL CRUISE CONTROL NEITHRT STARTS OR WORKS ON HIGHWAY
Incident date: Feb 13, 2020
I WAS DRIVING ON THE HIGHWAY AROUND 70MPH WHEN MY SUNROOF EXPLODED. THERE IS A LOT OF PEOPLE REPORTING THE SAME ISSUE, BUT UNFORTUNATELY FORD/LINCOLN DOESN'T TAKE ANY RESPONSIBILITY AND IT'S OBVIOUS THAT IS A DEFECT AND REALLY DANGEROUS FOR PEOPLE IN THE VEHICLE.
Incident date: Jan 14, 2020
TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 35- 40 MPH, LOST CONTROL OF THE VEHICLE AND CRASHED INTO A WOODED ELECTRIC POLE, HOWEVER THE AIR BAGS DID NOT DEPLOY. THE DRIVER SUSTAINED A BROKEN NOSE, CONTUSIONS ON THE KNEES, SPRAINED ANKLE AND WRIST AS WELL AS THE PASSENGER SUSTAINED CONTUSIONS ON THE KNEES AND HEAD INJURIES THAT REQUIRED MEDICAL ATTENTI... Read more
Crash
2 injured
Incident date: Feb 14, 2020
TL* THE CONTACT OWNS A 2009 LINCOLN MKS. THE CONTACT STATED HIS WIFE THE DRIVER WAS AT A STOPPED SIGN AND WHILE PRECEDING INTO THE INTERSECTION THE VEHICLE FRONT PASSENGER SIDE COLLIDED WITH ANOTHER VEHICLE. THE AIR BAGS DEPLOYED AND WITHIN A FEW SECONDS A FIRE WAS STARTED. HOWEVER, THE FLAMES EXTINGUISHED THEMSELVES AND THE VEHICLE CABIN WAS FILLED WITH SMOKE. THE CONTACT STATED THAT HIS WIFE'S R... Read more
Crash
Fire
1 injured
Incident date: Dec 30, 2019
THE PCM/ECM MODULE WENT OUT ON THIS VEHICLE WITHOUT ANY WARNING. THERE WERE SEVERAL TSB'S ISSUED BY FORD REGARDING THIS ISSUE DATING BACK TO AT LEAST 2013 WITH ABSOLUTELY NO NOTIFICATION TO OWNERS WHOSE LIVES ARE AT RISK (SEE LIST BELOW). THIS MODULE IS THE MAIN COMPUTER, SO ALL POWER WAS LOST AFTER THE CHECK ENGINE LIGHT BEGUN RAPIDLY FLASHING NON-STOP AND THE VEHICLE WAS SHAKING AGGRESSIVELY ON ... Read more
Incident date: Dec 30, 2019
THE PCM/ECM MODULE WENT OUT ON THIS VEHICLE WITHOUT ANY WARNING. THERE WERE SEVERAL TSB'S ISSUED BY FORD REGARDING THIS ISSUE DATING BACK TO AT LEAST 2013 WITH ABSOLUTELY NO NOTIFICATION TO OWNERS WHOSE LIVES ARE AT RISK (SEE LIST BELOW). THIS MODULE IS THE MAIN COMPUTER, SO ALL POWER WAS LOST AFTER THE CHECK ENGINE LIGHT BEGUN RAPIDLY FLASHING NON-STOP AND THE VEHICLE WAS SHAKING AGGRESSIVELY ON ... Read more
Incident date: Dec 30, 2019
THE PCM/ECM MODULE WENT OUT ON THIS VEHICLE WITHOUT ANY WARNING. THERE WERE SEVERAL TSB'S ISSUED BY FORD REGARDING THIS ISSUE DATING BACK TO AT LEAST 2013 WITH ABSOLUTELY NO NOTIFICATION TO OWNERS WHOSE LIVES ARE AT RISK (SEE LIST BELOW). THIS MODULE IS THE MAIN COMPUTER, SO ALL POWER WAS LOST AFTER THE CHECK ENGINE LIGHT BEGUN RAPIDLY FLASHING NON-STOP AND THE VEHICLE WAS SHAKING AGGRESSIVELY ON ... Read more