Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: May 15, 2020
PASSENGER SEAT AIRBAG DEPLOYED OVERNIGHT. CAR WAS TURNED OFF AND PARKED IN DRIVEWAY, 50' FROM STREET. *TR
Incident date: May 14, 2020
I TURNED ON MY CAR AND RECEIVED A MESSAGE FROM IN THE INFORMATION PANEL STATING, " POWER STEERING ASSIST FAULT". ITS EXTREMELY HARD TO TURN MY STEERING WHEEL. I DRIVE EASY ON MY CAR AND THE ROADS ARE SMOOTH IN MY COMMUTES. *TR
LINCOLN
CONTINENTAL
(2018) - ELECTRICAL SYSTEM
May 13, 2020
Incident date: Dec 11, 2018
INSTRUMENT CLUSTER DEPROGRAMS ITSELF, INTERIOR LIGHTING STOPPED WORKING, FOLDING EXTERIOR MIRRORS FOLD THEMSELVES WITHOUT COMMAND TO DO SO,REAR VIEW MIRROR CHANGES IT SETTING WITHOUT COMMAND, HUD FLASHES MULTICOLOR LIGHTS ONTO WINDSHIELD VIEWING AREA, APPROACH LIGHTING STOPPED WORKING. SYNC3 WAS PROGRAMMED TO DISPLAY MAP ON STARTUP BUT RECENTLY CAME UP WITH DIFFERENT SETUP. ALL OCCURRED WHILE VEHI... Read more
LINCOLN
CONTINENTAL
(2018) - UNKNOWN OR OTHER
May 13, 2020
Incident date: Dec 11, 2018
INSTRUMENT CLUSTER DEPROGRAMS ITSELF, INTERIOR LIGHTING STOPPED WORKING, FOLDING EXTERIOR MIRRORS FOLD THEMSELVES WITHOUT COMMAND TO DO SO,REAR VIEW MIRROR CHANGES IT SETTING WITHOUT COMMAND, HUD FLASHES MULTICOLOR LIGHTS ONTO WINDSHIELD VIEWING AREA, APPROACH LIGHTING STOPPED WORKING. SYNC3 WAS PROGRAMMED TO DISPLAY MAP ON STARTUP BUT RECENTLY CAME UP WITH DIFFERENT SETUP. ALL OCCURRED WHILE VEHI... Read more
LINCOLN
CONTINENTAL
(2018) - EXTERIOR LIGHTING
May 13, 2020
Incident date: Dec 11, 2018
INSTRUMENT CLUSTER DEPROGRAMS ITSELF, INTERIOR LIGHTING STOPPED WORKING, FOLDING EXTERIOR MIRRORS FOLD THEMSELVES WITHOUT COMMAND TO DO SO,REAR VIEW MIRROR CHANGES IT SETTING WITHOUT COMMAND, HUD FLASHES MULTICOLOR LIGHTS ONTO WINDSHIELD VIEWING AREA, APPROACH LIGHTING STOPPED WORKING. SYNC3 WAS PROGRAMMED TO DISPLAY MAP ON STARTUP BUT RECENTLY CAME UP WITH DIFFERENT SETUP. ALL OCCURRED WHILE VEHI... Read more
LINCOLN
CONTINENTAL
(2020) - ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK
May 7, 2020
Incident date: May 3, 2020
TL* THE CONTACT LEASED A 2020 LINCOLN CONTINENTAL. THE CONTACT STATED THAT WHILE OPENING THE TRUNK FROM THE DASHBOARD AND UNLOADING GROCERIES FROM THE TRUNK, THE TRUNK LID INDEPENDENTLY CLOSED STICKING HIS HEAD. THE CONTACT MENTIONED THAT THERE WAS NO CHIME AND THAT THE TRUNK WAS HEAVY. THE CONTACT SUSTAINED HEAD AND SHOULDER INJURIES THAT REQUIRED MEDICAL ATTENTION. THE CONTACT CALLED PALM SPRING... Read more
1 injured
Incident date: Oct 8, 2019
BALL JOINTS, OUTER TIE ROD ENDS AND STEERING SECTION GOES BAD, DOING A LOT OF POPPING AND CREAKING. *TR
Incident date: Oct 8, 2019
BALL JOINTS, OUTER TIE ROD ENDS AND STEERING SECTION GOES BAD, DOING A LOT OF POPPING AND CREAKING. *TR
Incident date: Oct 8, 2019
BALL JOINTS, OUTER TIE ROD ENDS AND STEERING SECTION GOES BAD, DOING A LOT OF POPPING AND CREAKING. *TR
Incident date: Apr 6, 2020
THE VEHICLE WILL INITIALLY HAVE THE SPEED ODOMETER DROP TO 0 MPH WHILE STILL MOVING. A "WRENCH" LIGHT WILL ILLUMINATE ALONG WITH THE AIRBAG LIGHT. THE VEHICLE WILL LOSE POWER AND NOT SHIFT PROPERLY. ONCE THE VEHICLE COMES TO A STOP, THE DRIVER MUST PUSH THE ACCELERATOR DOWN UNTIL THE TACH READS APPROX. 3000 RPMS BEFORE THE VEHICLE WILL START MOVING AGAIN. WHEN IT IS MOVING IT SHIFTS ERRATICALLY AN... Read more
Incident date: Apr 6, 2020
THE VEHICLE WILL INITIALLY HAVE THE SPEED ODOMETER DROP TO 0 MPH WHILE STILL MOVING. A "WRENCH" LIGHT WILL ILLUMINATE ALONG WITH THE AIRBAG LIGHT. THE VEHICLE WILL LOSE POWER AND NOT SHIFT PROPERLY. ONCE THE VEHICLE COMES TO A STOP, THE DRIVER MUST PUSH THE ACCELERATOR DOWN UNTIL THE TACH READS APPROX. 3000 RPMS BEFORE THE VEHICLE WILL START MOVING AGAIN. WHEN IT IS MOVING IT SHIFTS ERRATICALLY AN... Read more
Incident date: Apr 6, 2020
THE VEHICLE WILL INITIALLY HAVE THE SPEED ODOMETER DROP TO 0 MPH WHILE STILL MOVING. A "WRENCH" LIGHT WILL ILLUMINATE ALONG WITH THE AIRBAG LIGHT. THE VEHICLE WILL LOSE POWER AND NOT SHIFT PROPERLY. ONCE THE VEHICLE COMES TO A STOP, THE DRIVER MUST PUSH THE ACCELERATOR DOWN UNTIL THE TACH READS APPROX. 3000 RPMS BEFORE THE VEHICLE WILL START MOVING AGAIN. WHEN IT IS MOVING IT SHIFTS ERRATICALLY AN... Read more
Incident date: Jan 10, 2019
NAVIGATOR SYSTEM, BLUETOOTH SYSTEM, ARE DISCONNECTED ALL THE TIME, IN THE MIDDLE OF ANY TRIP.
Incident date: Jan 10, 2019
NAVIGATOR SYSTEM, BLUETOOTH SYSTEM, ARE DISCONNECTED ALL THE TIME, IN THE MIDDLE OF ANY TRIP.
Incident date: Jan 10, 2019
NAVIGATOR SYSTEM, BLUETOOTH SYSTEM, ARE DISCONNECTED ALL THE TIME, IN THE MIDDLE OF ANY TRIP.
Incident date: Jan 1, 2020
THERE'S BEEN A RECALL ON THE VALVE THAT OPERATES THE BREAKS FORD SAYS IT'S UNSAFE TO DRIVE AND CAN'T GIVE ME AN ANSWER WHEN THESE PARTS WILL BE IN. NOW I SIT HERE WITH A CAR I CANNOT DRIVE.
Incident date: Apr 26, 2020
DRIVING CAR AND STOPPED TO GET GAS, BLANK INSTRUMENTAL PANEL WHEN I RESTARTED THE CAR. THE PROBLEM WILL NOT RESOLVE UNLESS CAR IS TURNED OFF FOR A PERIOD OF TIME, HOUR OR LONGER.AFTER IT OCCURRED 5 TIMES MARCH - AUGUST 2019 AND HAS SINCE OCCURRED AGAIN DECEMBER 24 2019 AND APRIL 26 2020. "AIR BAG RESTRAINT FAULT" ALERT GOES OFF EVERY TIME. EACH TIME I HAVE HAD IT IN THE DEALERSHIP WITH NOTHING RE... Read more
Incident date: Apr 14, 2020
WITH MY CAR IN PARK, I HAVE SHIFTED TO DRIVE AND REVERSE, AND WHILE MAINTAINING MY FOOT ON THE BRAKE AFTER TRANSFERRING TO DRIVE OR REVERSE THE CAR HAS MOVED BY ITSELF BY APPROXIMATELY 3 FEET BEFORE COMING TO A STOP. EACH TIME THIS HAS HAPPENED I WAS ON A LEVEL SURFACE. THE DEALERSHIP INSPECTED MY CAR BUT COULD NOT FIND ANYTHING THAT WOULD CAUSE THIS TO HAPPEN.
Incident date: Apr 14, 2020
WITH MY CAR IN PARK, I HAVE SHIFTED TO DRIVE AND REVERSE, AND WHILE MAINTAINING MY FOOT ON THE BRAKE AFTER TRANSFERRING TO DRIVE OR REVERSE THE CAR HAS MOVED BY ITSELF BY APPROXIMATELY 3 FEET BEFORE COMING TO A STOP. EACH TIME THIS HAS HAPPENED I WAS ON A LEVEL SURFACE. THE DEALERSHIP INSPECTED MY CAR BUT COULD NOT FIND ANYTHING THAT WOULD CAUSE THIS TO HAPPEN.
Incident date: Apr 10, 2018
AFTER REPAIRING BRAKES AT MY COST MANY TIMES NOW THEY ARE RECALLED. I HAD TO REPLACE THE LINCOLN WHEELS AT MY COST AFTER RESEARCHING THAT MANY PROBLEMS WERE REPORTED. ALSO WITH ONLY 65,000 MILES ON MY CAR MY TRANSMISSION IS OUT. I HAVE HAD MANY ELECTRICAL ISSUES. IT IS CLEAR THAT MAJOR ISSUES IS ON THE THIS MODEL YEAR. WHILE DRIVING MY TRANSMISSION FAILED. I TOWED THE CAR TO DEALERSHIP AND THEY WA... Read more
Incident date: Apr 10, 2018
AFTER REPAIRING BRAKES AT MY COST MANY TIMES NOW THEY ARE RECALLED. I HAD TO REPLACE THE LINCOLN WHEELS AT MY COST AFTER RESEARCHING THAT MANY PROBLEMS WERE REPORTED. ALSO WITH ONLY 65,000 MILES ON MY CAR MY TRANSMISSION IS OUT. I HAVE HAD MANY ELECTRICAL ISSUES. IT IS CLEAR THAT MAJOR ISSUES IS ON THE THIS MODEL YEAR. WHILE DRIVING MY TRANSMISSION FAILED. I TOWED THE CAR TO DEALERSHIP AND THEY WA... Read more
Incident date: Apr 10, 2018
AFTER REPAIRING BRAKES AT MY COST MANY TIMES NOW THEY ARE RECALLED. I HAD TO REPLACE THE LINCOLN WHEELS AT MY COST AFTER RESEARCHING THAT MANY PROBLEMS WERE REPORTED. ALSO WITH ONLY 65,000 MILES ON MY CAR MY TRANSMISSION IS OUT. I HAVE HAD MANY ELECTRICAL ISSUES. IT IS CLEAR THAT MAJOR ISSUES IS ON THE THIS MODEL YEAR. WHILE DRIVING MY TRANSMISSION FAILED. I TOWED THE CAR TO DEALERSHIP AND THEY WA... Read more
Incident date: Apr 15, 2006
TL* THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC). THE CONTACT STATED THAT WHILE DRIVING 20 MPH IN THE SNOW THE BRAKE PEDAL WAS APPLIED BUT WAS SLOW TO RESPOND. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE ... Read more
Incident date: Feb 6, 2020
TL* THE CONTACT OWNED A 2007 LINCOLN MKZ. THE CONTACT STATED THAT WHILE GOING AROUND A CURVE AT 15 MPH, THE VEHICLE SLED ON SOME BLACK ICE AND LANDED IN A DITCH. THE FRONTAL DRIVER'S AND PASSENGER AIR BAGS DID NOT DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE HOOD, BUMPER, FENDER, MIRROR AND THE UNDERCARRIAGE WERE DAMAGED. THE VEHICLE WAS TOTALED BY THE INSURANCE COMPANY AND T... Read more
Crash
Incident date: Apr 11, 2020
WHILE DRIVING ON CITY STREETS, THE ENGINE UNEXPECTEDLY QUIT AND THE GEARS SWITCHED FROM DRIVE TO NEUTRAL ON ITS OWN. THIS HAS HAPPENED 5 TIMES SO FAR. IT IS DANGEROUS AND COULD BE LIFE THREATENING.
Incident date: Apr 11, 2020
WHILE DRIVING ON CITY STREETS, THE ENGINE UNEXPECTEDLY QUIT AND THE GEARS SWITCHED FROM DRIVE TO NEUTRAL ON ITS OWN. THIS HAS HAPPENED 5 TIMES SO FAR. IT IS DANGEROUS AND COULD BE LIFE THREATENING.
Incident date: Jan 12, 2020
THE TREAD SEPARATED FROM THE TIRE BODY ON A REPLACEMENT FIRESTONE TIRE. THE REPLACEMENT WAS MADE BY FIRESTONE BECAUSE OF A RECALL FOR THE SAME PROBLEM. THE TIRE HAD SEVERAL THOUSAND MILES ON IT SINCE IT WAS REPLACED. THE TREAD STARTED SEPARATING SEVERAL WEEKS BEFORE WE HAD IT REPLACED WITH A GOODYEAR TIRE.
Incident date: Mar 31, 2020
WHEN PULLING OUT OF DRIVEWAY THE FRONT PASSENGER DOOR OPENED. WASN'T ABLE TO LATCH THE DOOR. I HAD TO PUT A BUNGEE CORD TO KEEP DOOR FROM OPENING. THE CAR ISN'T SAFE TO DRIVE. THE VEHICLE WILL BE TOWED TO GET REPAIRED.
Incident date: Apr 4, 2020
ON APRIL 4TH, 2020. AFTER LEAVING THE FREEWAY AND MAKING A BRIEF STOPPED, A PASSENGER EXITED THE FRONT LEFT PASSENGER SIDES DOOR, AND ONCE THE PASSENGER REENTERED THE VEHICLE, THE DOOR WOULDN'T CLOSE, LATCH, OR LOCK. THE PASSENGER DOOR WILL BOUNCE BACK OPEN AFTER ATTEMPTING TO SHUT THE DOOR, THE DOOR REMAINED UNLOCKED AND THE LATCH WOULDN'T SWITCH TO THE LOCKED POSITION WHICH WOULD LOCK THE DOOR I... Read more
Incident date: Apr 1, 2020
HOOD DOES NOT CLOSE PROPERLY AFTER OPENING. IT SEEMS THAT THE LATCH IS MISALIGNED. *TR
Incident date: Jun 24, 2019
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR PRESENT OUTSIDE OF THE VEHICLE. THE CONTACT STATED THAT THERE WAS EVIDENCE OF A FUEL LEAK COMING FROM THE FUEL TANK. THE VEHICLE WAS PREVIOUSLY TAKEN TO BEAMAN FORD INC (1717 TENNESSEE 46, DICKSON, TN 37055), WHERE IT WAS DETERMINED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED... Read more
Incident date: Jun 24, 2019
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT THERE WAS AN ABNORMAL FUEL ODOR PRESENT OUTSIDE OF THE VEHICLE. THE CONTACT STATED THAT THERE WAS EVIDENCE OF A FUEL LEAK COMING FROM THE FUEL TANK. THE VEHICLE WAS PREVIOUSLY TAKEN TO BEAMAN FORD INC (1717 TENNESSEE 46, DICKSON, TN 37055), WHERE IT WAS DETERMINED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED... Read more
Incident date: Jan 15, 2019
WHILE DRIVING YELLOW WRENCH SHOWS UP AND SAYS STOP SAFELY. I TOOK THE CAR TO DEALER. THEY CHARGED ME 180USD TO DIAGNOSE THE PROBLEM. I PAID 180USD AND AFTER 6 HOURS THEY CONTACTED AND ASKED FOR 300USD EXTRA TO DIAGNOSE THE PROBLEM. THEY COULDNOT EVEN FIND THE PROBLEM. I SEARCHED THIS PROBLEM ON CARCOMLAINTS.COM. ALMOST EVERYBODY EXPERIENCED THE SAME PROBLEM. IT IS VERY VERY DANGEROUS. IN THE MIDD... Read more
Incident date: Feb 20, 2020
10 MILES AFTER STARTING OUR 2017 LINCOLN MKX IT SUDDENLY GAVE ME THE WARNING CODE OF ERROR: VEHICLE SHUTTING DOWN NOW. THE CAR COASTED ACROSS 5 LANES OF SPEEDING TRAFFIC. I ALMOST DIED WITH OUR SMALL CHILD IN THE CAR. THE CAR RESTARTED FINE ON THE SIDE OF THE ROAD. SANDERSON LINCOLN TOWED THE CAR AND DID THE BARE MINIMUM TESTS ON THE CAR PER THE MANUFACTURER STANDARDS. I REQUESTED THEM TO DO M... Read more
Incident date: Feb 20, 2020
10 MILES AFTER STARTING OUR 2017 LINCOLN MKX IT SUDDENLY GAVE ME THE WARNING CODE OF ERROR: VEHICLE SHUTTING DOWN NOW. THE CAR COASTED ACROSS 5 LANES OF SPEEDING TRAFFIC. I ALMOST DIED WITH OUR SMALL CHILD IN THE CAR. THE CAR RESTARTED FINE ON THE SIDE OF THE ROAD. SANDERSON LINCOLN TOWED THE CAR AND DID THE BARE MINIMUM TESTS ON THE CAR PER THE MANUFACTURER STANDARDS. I REQUESTED THEM TO DO M... Read more
Incident date: Feb 20, 2020
10 MILES AFTER STARTING OUR 2017 LINCOLN MKX IT SUDDENLY GAVE ME THE WARNING CODE OF ERROR: VEHICLE SHUTTING DOWN NOW. THE CAR COASTED ACROSS 5 LANES OF SPEEDING TRAFFIC. I ALMOST DIED WITH OUR SMALL CHILD IN THE CAR. THE CAR RESTARTED FINE ON THE SIDE OF THE ROAD. SANDERSON LINCOLN TOWED THE CAR AND DID THE BARE MINIMUM TESTS ON THE CAR PER THE MANUFACTURER STANDARDS. I REQUESTED THEM TO DO M... Read more
Incident date: Mar 29, 2020
MY STEERING IS HARD TO TURN. VERY STIFF. BOUGHT IT USED AND I SEE THEY REPAIRED THE UPPER AND LOWER POWER STEERING SHAFT., ALL OTHER MODELS WERE BEING RECALLED FOR THIS PROBLEM. WHY NOT THIS YEAR? IT ONLY HAS 65,500 MILES
Incident date: Mar 27, 2020
I JUST HAD MY STATE INSPECTION IN JAN. ON 3.28.20, I GOT INTO THE CAR, STARTED IT. I PLACED THE CAR IN REVERSE, PUSHED ON THE BRAKE PEDAL AS I PARK ON A SLIGHT INCLINE. I FELT A RESISTANCE AND THE PEDAL WENT TO THE FLOOR. THE VEHICLE DID STOP. UNSURE OF WHAT HAPPENED, I PUT IT IN PARK AND I APPLIED THE EMERGENCY BRAKE. AS I WAS PARTIALLY IN TRAFFIC PUT IT IN DRIVE TO GO FORWARD AND USED THE EMERG... Read more
Incident date: Oct 1, 2019
TL* THE CONTACT OWNS A 2007 LINCOLN ZEPHYR. THE CONTACT STATED WHILE DRIVING AT 40 MPH, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. THE CONTACT STATED THAT THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE FAILURE PERSISTED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET... Read more
Incident date: Mar 1, 2020
I BROUGHT 2 NEW BATTERIES AND MY CAR WONT KEEP A CHARGE. I ALSO HAD TEST DONE ON MY VEHICLE 3 TIMES AND RESULTS SHOW BATTERY, STARTER, AND ALTERNATOR ARE ALL GOOD SO WHAT IS THE PROBLEM.
Incident date: Mar 19, 2020
THE DOOR LATCH OF THE PASSENGER DOOR IS BROKEN. THIS IS IN CONJUNCTION WITH LINCOLN RECALL # 17V210000 DOOR LATCH RECALL. THERE WAS ALSO A SECOND RECALL # 15S16 THE VEHICLE WAS PARKED. IGNITION OFF. A DOOR THAT FUNCTIONED FINE EARLIER IN THE DAY, SUDDENLY WOULD NOT CLOSE PROPERLY. ON CLOSER INSPECTION, DOOR LATCH WAS BROKEN.
Incident date: Mar 23, 2020
THE DASHBOARD WOULD NOT LIGHT UP WHEN THE VEHICLE WAS STARTED. STOPPED AND STARTED 3 TIMES ON THE 2 HOUR TRIP, STILL NOT WORKING. THE NEXT DAY, STARTED VEHICLE TO TAKE TO DEALERSHIP, DASH BEGAN TO WORK?? THERE IS A RECALL FOR THIS PROBLEM BUT MY VIN IS NOT INCLUDED?? TRIP BEGAN ON A CITY STREET, WENT TO HIGHWAY TRAVEL AND BACK TO CITY STREET.
LINCOLN
MKZ HYBRID
(2019) - SEATS
Mar 22, 2020
Incident date: Mar 18, 2020
I WAS DRIVING AND SMELT BURNING. MY MAKE UP MIRROR WAS IN MY FRONT SEAT. SEEMS LIKE THE SUN BOUNCED OFF THE MIRROR AND CAUGHT THE SEAT ON FIRE.I WAS STATIONARY AT A REDLIGHT.
Incident date: Oct 25, 2019
TL* THE CONTACT OWNS 2016 LINCOLN MKX. THE CONTACT STATED THAT THE VEHICLE LIFTGATE INADVERTENTLY CLOSED TRAPPING HER. THE CONTACT STATED THAT THE FAILURE PREVIOUSLY OCCURRED TWICE AND OTHERS WERE ABLE TO ASSIST HER. HOWEVER, THIS TIME SHE WAS BY HERSELF AND WHEN THE LIFTGATE CAME DOWN, SHE SUSTAINED A BROKEN HIP AND FEMUR WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO BOULEVARD FORD ... Read more
1 injured
Incident date: Oct 25, 2019
TL* THE CONTACT OWNS 2016 LINCOLN MKX. THE CONTACT STATED THAT THE VEHICLE LIFTGATE INADVERTENTLY CLOSED TRAPPING HER. THE CONTACT STATED THAT THE FAILURE PREVIOUSLY OCCURRED TWICE AND OTHERS WERE ABLE TO ASSIST HER. HOWEVER, THIS TIME SHE WAS BY HERSELF AND WHEN THE LIFTGATE CAME DOWN, SHE SUSTAINED A BROKEN HIP AND FEMUR WHICH REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO BOULEVARD FORD ... Read more
1 injured
Incident date: Mar 13, 2020
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 14V682000 (FUEL SYSTEM GASOLINE) IN 2015 BY BRAD MANNING FORD INC., LOCATED AT (901 S 4TH ST, DEKALB, IL 60115 815-756-6325), DUE TO A FUEL LEAK. THE CONTACT WAS CONCERNED THAT THE REPAIR WAS IMPROPERLY PERFORMED. THE CONTACT STATED THAT THERE WAS LEAK AT THE SEAMS OF THE FUEL TAN... Read more
Incident date: Mar 14, 2020
FACTORY CHROME PAINTED WHEELS PEELING CAUSED TIRE BLOWOUT ON THE HIGHWAY. THE CHROME SEPARATES FROM THE ALUMINUM WHEEL AND THE TIRE STARTS TO LOSE AIR OR IN MY CASE BLOW OUT. THIS IS A HUGE SAFETY RISK AND THERE'S NOT ANYTHING I'M ABLE TO DO. THIS IS HAPPENING WITH MANY OTHER LINCOLN VEHICLES THAT HAVE CHROME PAINTED WHEELS FROM 2007 TO 2014. LINCOLN HAS NO ANSWERS FOR ME AND SUGGEST I ORDER FACTO... Read more
Incident date: Feb 15, 2020
MY LINCOLN MKC 2015, IS USING TO MUCH GAS IS THERE SOMETHING CAN BE DONE, I DRIVE FROM FORT WAYNE, IN TO DETROIT, MI I USES 3/4 TANK OF GAS. I SHOULD ONLY USE 1/2 RANK OF GAS. PLEASE HELP
Incident date: Feb 11, 2020
ON FEBRUARY 11, 2020 MY 2015 LINCOLN MKC HAD BEEN SITTING STATIONARY IN MY GARAGE FOR 26 HOURS WHEN THE ENGINE SPONTANEOUSLY CAUGHT FIRE. I OPENED MY GARAGE, SMOKE WAS POURING OUT AND THERE WERE FLAMES COMING OUT OF THE HOOD AT THE WINDSHIELD LINE. THE CAR HAD JUST TURNED 40,000MILES, WAS CERTIFIED PREOWNED, SERVICED AT LINCOLN DEALERSHIP WHERE IT WAS PURCHASED. AFTER THE FIRE FIGHTERS LEFT, TH... Read more
Fire
Incident date: Sep 1, 2019
PURCHASED VEHICLE USED WITH 103,000 MILES IN AUGUST 2020. FROM THE START THE CAR DID NOT FEEL RIGHT. I WAS HEARING A LIGHT KNOCKING NOISE GOING OVER UNEVEN ROADS. THE WHEEL FELT SLIGHTLY UNSTEADY BROUGHT TO 2 MECHANICS AND NEITHER COULD DETERMINE A PROBLEM. NOW 6 MONTHS LATER I HAVE GOTTEN 2 WHEEL ALIGNMENTS, GOING ON MY THIRD. BRAND NEW TIRES IN NOVEMBER ARE ALMOST DESTROYED. AT THIS TIME I AM TE... Read more