Showing 19,021 complaints for LINCOLN
Incident date: Sep 1, 2020
REPLACEMENT OF REAR TOW LINK; HAVE HAD TO REPLACE TIRES PREMATURELY EVEN AFTER MULTIPLE ALIGNMENTS. THERE IS A CURRENT RECALL ONLY RECEIVED A NOTICE BUT HAVE NOT BEEN ASKED TO BRING VEHICLE FOR REPAIR
Incident date: Sep 25, 2020
EVERY RECALL ASSOCIATED WITH THE 2013 LINCOLN MKS I HAVE WRONG WITH MY VEHICLES. BUT WHEN I CALL TO HAVE IT SERVICED THEY TELL ME MY VIN NUMBER IS NOT INCLUDED IN ANY RECALLS, BUT YET MY VEHICLE HAS ALL THE RECALL PROBLEMS.
Incident date: Sep 25, 2020
EVERY RECALL ASSOCIATED WITH THE 2013 LINCOLN MKS I HAVE WRONG WITH MY VEHICLES. BUT WHEN I CALL TO HAVE IT SERVICED THEY TELL ME MY VIN NUMBER IS NOT INCLUDED IN ANY RECALLS, BUT YET MY VEHICLE HAS ALL THE RECALL PROBLEMS.
Incident date: Sep 25, 2020
EVERY RECALL ASSOCIATED WITH THE 2013 LINCOLN MKS I HAVE WRONG WITH MY VEHICLES. BUT WHEN I CALL TO HAVE IT SERVICED THEY TELL ME MY VIN NUMBER IS NOT INCLUDED IN ANY RECALLS, BUT YET MY VEHICLE HAS ALL THE RECALL PROBLEMS.
Incident date: Sep 21, 2020
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. DORAL LINCOLN (9000 NW 12TH ST, DORAL, FL 33172; (786) 522-5351) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AM
... OUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE TOOK AN EXCESSIVE AMOUNT OF TIME BEFORE COMING TO STOP. THE CONTACT STATED THAT THE BRAKE PEDAL WAS DEPRESSED TO THE FLOOR FOR THE VEHICLE TO COME TO A STOP. THE CONTACT WAS INFORMED BY THE DEALER THAT THE ABS CONTROL MODULE NEEDED TO BE REPLACED HOWEVER, THE PART OF THE CONTROL MODULE THAT NEEDED TO BE REPLACED WAS NOT INCLUDED IN THE RECALL REPAIR. THE APPROXIMATE FAILURE MILEAGE WAS 94,000. THE VEHICLE WAS NOT REPAIRED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Sep 4, 2020
COLLISION MITIGATING BRAKING DOES NOT ENGAGE THE BRAKES. WHEN A TRUCK SUDDENLY CUT ME OFF, THE AUDIBLE AND VISUAL WARNING INDICATE OBJECT IN THE WAT BUT NO BRAKING OCCURS. BRAKE PEDAL DOES NOT PUMP UP (AS IT DOES WHEN THE RADAR CRUISE CONTROL SLOWS THE CAR). CAN REPRODUCE BY FOLLOWING TURNING VEHICLE TOO CLOSELY.
Incident date: Oct 19, 2019
RECIEVED RECALL NOTICE IN JANUARY 2020 INDICATING PARTS AVAILABILITY BY THE END OF FIRST QUARTER. STILL WAITING, DEALER IS STONE WALLING INFORMATION. COMPLAINT #111321247 FILED AND STILL NO CONTACT FROM LINCOLN OR ADDITIONAL INFORMATION. WHEN ABS OPERATES, BRAKING IS ALMOST NON EXISTENT AND TAKES SEVERAL DAYS FOR THE BRAKE PEDAL TRAVEL TO COME BACK TO NORMAL. BRAKING DOES NOT APPEAR TO BE NO
... RMAL!!! STOPPING ON SNOW.Read more
Incident date: Jan 1, 2020
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED L. B. SMITH FORD (1100 MARKET ST, LEMOYNE, PA 17043, (717) 761-6700) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A
... REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Aug 1, 2020
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT THE VEHICLE COULD BE SHIFTED FROM PARK INTO DRIVE WITHOUT DEPRESSING THE BRAKE PEDAL. ADDITIONALLY, ON OCCASIONS THE VEHICLE SHIFTED OUT OF PARK INTO DRIVE INDEPENDENTLY AND ROLLED AWAY. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE AND ATTEMPTING TO SHIFT THE VEHICLE INTO DRIVE, THE SHIFTER NOB BRACKET DETACHED FROM THE VEHICLE
... . THE CONTACT CONTACTED CARSON DODGE CHRYSLER JEEP RAM (3059 S CARSON ST, CARSON CITY, NV 89701; (775) 883-2020) AND WAS INFORMED THERE WAS NO RECALL ON THE VIN. THE DEALER REFERRED THE CONTACT TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 110,000.Read more
Incident date: Aug 12, 2020
AVATAR WAS BOUGHT WITH 189 MILES ON IT. 4TH DAY AFTER PURCHASE DRIVING CAR 25MPH AND CAR MADE A CLUNK NOISE AND MULTIPLE WARNINGS APPEARED DRIVE CONTROL MALFUNCTION, PRE COLLISION ASSIST NOT AVAILABLE, SERVICE ADVANCETRAC DEALERSHIP TOWED CAR. CAR CAME BACK AND 2 DAYS LATER I WAS REVERSING OUT OF MY DRIVEWAY AND BREAKS LOCKED UP (MY SURVEILLANCE VIDEO CAUGHT 2 ANGLES. 2 DAYS LATER RECEIVED DOOR FA
... ULT AND WAS NOT ABLE TO OPEN THE DOORS THE DEALERSHIP KEPT MY CAR FOR A FEW DAYS WORKING WITH LINCOLN TECS AND ON DAY 2 OF HAVING IT BACK (22 DAYS OF OWNING IT) AGAIN DRIVING 25MPH I HEARD A CLUNK AND RECEIVED HILL START ASSIST NOT AVAILABLE, SERVICE ADVANCETRAC, DRIVE CONTROL MALFUNCTION AND PRE COLLISION ASSIST NOT AVAILABLE. CAR WAS TOWED BACK TO DEALERSHIP THEY KEPT IT FOR A FEW WEEKS AND I RECEIVED IT BACK IN MY DRIVEWAY AND UPON GETTING IN AND STARTING IT THE DOOR FAULT WARNING HAPPENED AGAIN AND I WAS LOCKED IN.Read more
Incident date: Aug 4, 2020
NEW CORSAIR 2020 PURCHASED ON THE 4TH AUG 2020. I HAVE BEEN EXPERIENCING ISSUES WITH SUSPENSION, INBALANCE WHILE DRIVING, AND WIPER ISSUE WITH VISIBILITY.
Incident date: Aug 4, 2020
NEW CORSAIR 2020 PURCHASED ON THE 4TH AUG 2020. I HAVE BEEN EXPERIENCING ISSUES WITH SUSPENSION, INBALANCE WHILE DRIVING, AND WIPER ISSUE WITH VISIBILITY.
Incident date: Sep 15, 2020
THERE WAS A RECALL ISSUED BY FORD FOR MY VEHICLES BRAKES IN DECEMBER 2019.(MANUFACTURER RECALL NUMBER19S54;NHTSA RECALL NUMBER19V904). THIS ISSUE HAS STILL NOT BEEN REMEDIED. MY LAST CALL TO THEIR SERVICE CENTER I WAS TOLD THAT THEY DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE TO MAKE THE REPAIRS BUT ALSO SAID THEY COULD REPLACE THE BRAKES AND CHARGE ME OVER A THOUSAND DOLLARS AND FORD WOULD REI
... MBURSE ME EVENTUALLY.Read more
Incident date: Jul 1, 2020
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED WHILE DRIVING 60 MPH, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOOR TO STOP THE VEHICLE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED HE HAD TO PUMP
... THE BRAKES MULTIPLE TIMES UNTIL IT STARTED TO WORK PROPERLY. THE VEHICLE WAS TAKEN THE NISSAN DEALER WHERE HE WORKS AND HAD THE BRAKE MASTER CYLINDER AND BRAKE BOOSTER REPLACED. THE BRAKE LINES WERE FLUSHED. THE CONTACT CALLED VARSITY LINCOLN (49251 GRAND RIVER AVE, NOVI, MI 48374; (248) 305-5300) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 150,000.Read more
Incident date: Sep 4, 2020
I WAS PULLING AWAY FROM MY HOUSE AFTER BACKING OUT OF MY DRIVEWAY, AND THE POWER STEERING PRACTICALLY FROZE. I ALMOST HIT MY OTHER CAR THAT WAS PARKED IN FRONT OF MY HOUSE. THREE WARNINGS CAME UP ON THE DASH: 1. SERVICE ADVANCETRAC, 2. STEERING ASSIST FAULT SERVICE REQUIRED, 3. HILL START ASSIST NOT AVAILABLE. I HAD IT TOWED TO MY LOCAL SERVICE STATION AND HE DIAGNOSED THAT IT WAS THE "ELECTRONI
... CS" IN MY RACK AND PINION. HE ADVISED THAT I TAKE IT TO FORD/LINCOLN, BECAUSE IT MAY, OR SHOULD BE UNDER WARRANTY. I THEN TOWED MY CAR TO THE CLOSEST FORD DEALER THAT I WAS ABLE TO MAKE AN APPOINTMENT WITH, BECAUSE ALL THE DEALERS IN QUEENS, NY ARE BACKED UP, 4-6 WEEKS. I RECEIVED AN IMMEDIATE RESPONSE: "WE FOUND THE PROBLEM. INTERNAL FAILURE WITH THE ELECTRONIC RACK AND PINION. THAT'S WHY IT IS CAUSING ALL THE WARNING LIGHTS WHILE DRIVING AND HARD STEERING. THE RACK CAN'T COMMUNICATE WITH THE VEHICLE. PARTS AND LABOR WITH AN ALIGNMENT AND DIAGNOSTIC IS $2,106 PLUS TAX. IT'S ELECTRONIC. CAN'T CONTROL AND DON'T KNOW WHAT CAUSES IT TO GO BAD. IT IS ONLY COVERED UNDER THE BASIC 3YR./36K MILE WARRANTY. IT'S AN INTERNAL ISSUE WITH THE RACK. IT'S ALL COMPLETE WITH NEW RACK AND ELECTRONIC UNIT BUILT INTO IT. I KNOW IT'S EXPENSIVE. IT'S THE SAME SET UP AS THE FORD EXPLORER. JUST DID ONE THE OTHER DAY. THE PART ALONE IS $1296.00 AND IT TAKES 2 DAYS TO GET. THEY (FORD) KNOW OF IT BUT NO RECALL. PART INCLUDES 1YR./12K WARRANTY PARTS AND LABOR." I AM GETTING THE CAR REPAIRED. I WAS TOLD IT SHOULD BE READY BY TUESDAY, SEPTEMBER 15TH, 2020.Read more
Incident date: Sep 4, 2020
I WAS PULLING AWAY FROM MY HOUSE AFTER BACKING OUT OF MY DRIVEWAY, AND THE POWER STEERING PRACTICALLY FROZE. I ALMOST HIT MY OTHER CAR THAT WAS PARKED IN FRONT OF MY HOUSE. THREE WARNINGS CAME UP ON THE DASH: 1. SERVICE ADVANCETRAC, 2. STEERING ASSIST FAULT SERVICE REQUIRED, 3. HILL START ASSIST NOT AVAILABLE. I HAD IT TOWED TO MY LOCAL SERVICE STATION AND HE DIAGNOSED THAT IT WAS THE "ELECTRONI
... CS" IN MY RACK AND PINION. HE ADVISED THAT I TAKE IT TO FORD/LINCOLN, BECAUSE IT MAY, OR SHOULD BE UNDER WARRANTY. I THEN TOWED MY CAR TO THE CLOSEST FORD DEALER THAT I WAS ABLE TO MAKE AN APPOINTMENT WITH, BECAUSE ALL THE DEALERS IN QUEENS, NY ARE BACKED UP, 4-6 WEEKS. I RECEIVED AN IMMEDIATE RESPONSE: "WE FOUND THE PROBLEM. INTERNAL FAILURE WITH THE ELECTRONIC RACK AND PINION. THAT'S WHY IT IS CAUSING ALL THE WARNING LIGHTS WHILE DRIVING AND HARD STEERING. THE RACK CAN'T COMMUNICATE WITH THE VEHICLE. PARTS AND LABOR WITH AN ALIGNMENT AND DIAGNOSTIC IS $2,106 PLUS TAX. IT'S ELECTRONIC. CAN'T CONTROL AND DON'T KNOW WHAT CAUSES IT TO GO BAD. IT IS ONLY COVERED UNDER THE BASIC 3YR./36K MILE WARRANTY. IT'S AN INTERNAL ISSUE WITH THE RACK. IT'S ALL COMPLETE WITH NEW RACK AND ELECTRONIC UNIT BUILT INTO IT. I KNOW IT'S EXPENSIVE. IT'S THE SAME SET UP AS THE FORD EXPLORER. JUST DID ONE THE OTHER DAY. THE PART ALONE IS $1296.00 AND IT TAKES 2 DAYS TO GET. THEY (FORD) KNOW OF IT BUT NO RECALL. PART INCLUDES 1YR./12K WARRANTY PARTS AND LABOR." I AM GETTING THE CAR REPAIRED. I WAS TOLD IT SHOULD BE READY BY TUESDAY, SEPTEMBER 15TH, 2020.Read more
Incident date: Sep 4, 2020
I WAS PULLING AWAY FROM MY HOUSE AFTER BACKING OUT OF MY DRIVEWAY, AND THE POWER STEERING PRACTICALLY FROZE. I ALMOST HIT MY OTHER CAR THAT WAS PARKED IN FRONT OF MY HOUSE. THREE WARNINGS CAME UP ON THE DASH: 1. SERVICE ADVANCETRAC, 2. STEERING ASSIST FAULT SERVICE REQUIRED, 3. HILL START ASSIST NOT AVAILABLE. I HAD IT TOWED TO MY LOCAL SERVICE STATION AND HE DIAGNOSED THAT IT WAS THE "ELECTRONI
... CS" IN MY RACK AND PINION. HE ADVISED THAT I TAKE IT TO FORD/LINCOLN, BECAUSE IT MAY, OR SHOULD BE UNDER WARRANTY. I THEN TOWED MY CAR TO THE CLOSEST FORD DEALER THAT I WAS ABLE TO MAKE AN APPOINTMENT WITH, BECAUSE ALL THE DEALERS IN QUEENS, NY ARE BACKED UP, 4-6 WEEKS. I RECEIVED AN IMMEDIATE RESPONSE: "WE FOUND THE PROBLEM. INTERNAL FAILURE WITH THE ELECTRONIC RACK AND PINION. THAT'S WHY IT IS CAUSING ALL THE WARNING LIGHTS WHILE DRIVING AND HARD STEERING. THE RACK CAN'T COMMUNICATE WITH THE VEHICLE. PARTS AND LABOR WITH AN ALIGNMENT AND DIAGNOSTIC IS $2,106 PLUS TAX. IT'S ELECTRONIC. CAN'T CONTROL AND DON'T KNOW WHAT CAUSES IT TO GO BAD. IT IS ONLY COVERED UNDER THE BASIC 3YR./36K MILE WARRANTY. IT'S AN INTERNAL ISSUE WITH THE RACK. IT'S ALL COMPLETE WITH NEW RACK AND ELECTRONIC UNIT BUILT INTO IT. I KNOW IT'S EXPENSIVE. IT'S THE SAME SET UP AS THE FORD EXPLORER. JUST DID ONE THE OTHER DAY. THE PART ALONE IS $1296.00 AND IT TAKES 2 DAYS TO GET. THEY (FORD) KNOW OF IT BUT NO RECALL. PART INCLUDES 1YR./12K WARRANTY PARTS AND LABOR." I AM GETTING THE CAR REPAIRED. I WAS TOLD IT SHOULD BE READY BY TUESDAY, SEPTEMBER 15TH, 2020.Read more
Incident date: Feb 3, 2020
I TOOK MY 2013 LINCOLN MKX FOR MAINTENANCE. I WAS TOLD THAT MY POWER TRANSFER UNIT, (PTU) WAS DEFECTIVE, IT IS A SEALED UNIT AND BEING AN INTEGRAL PART OF THE DRIVE TRAIN, IT NEEDED TO BE CHANGED. VEHICLE WAS STATIONERY. I CONTACTED LINCOLN TO SEE WHY AN ESSENTIAL PART SHOULD HAVE FAILED. I WAS TOLD THERE ARE NO RECALLS, NOTHING COULD BE DONE. 1.OTHER PEOPLE HAD SIMILAR ISSUES. 2. THE POLICE CAR
... S WERE EQUIPPED WITH COOLERS SO THAT THE PTU WOULD NOT OVERHEAT. 3. THE CARS WITH THE PTUS SOLD OVERSEAS WERE GIVEN A DRAIN PLUG. 4. FORD SWITCHED THE MAKERS TO A NEW ONE BECAUSE OF THE INCIDENTS. I SENT AN EMAIL TO NANCY JOY FALOTICO, PRESIDENT, THE LINCOLN MOTOR COMPANY, NOT HEARING I CALLED THE EXECUTIVE OFFICES, I RECEIVED A CALL FROM ANOTHER REP. WHO WAS RESPONDING FOR MS. FALOTICO, SHE SAID AGAIN, NOTHING COULD BE DONE. KEEP YOUR RECEIPTS AND IF THERE SHOULD BE A RECALL YOU CAN GET REIMBURSEMENT. THE MALFUNCTION OF THIS PART COULD HAVE CATASTROPHIC RESULTS. LINCOLN MOTORS GAVE THE BBB AN UNACCEPTABLE RESPONSE. 2.CONTACTED ATTORNEY GENERAL'S OFFICE OF CT RESPONSE NOT ACCEPTABLE. SAME RESPONSE AS TWAS SENT TO BBB. 3.RECCOMMENDED TO CONTACT YOU. 4. LETTER FROM FORD TRIED TO MAKE IT JUST A WARRANTY ISSUE. IT OBVIOUSLY HAS NOTHING TO DO WITH WARRANTY.Read more
Incident date: Sep 5, 2020
WHILE DRIVING DOWN THE HIGHWAY WITH NO WARNING MY ENGINE STARTED KNOCKING REAL BAD AND THEN I LOST ALL POWER DUE TO THE ENGINE STOPPING. HAD I BEEN ON AN INTERSTATE WITH LOTS OF TRAFFIC THIS COULD HAVE BEEN A VERY DANGEROUS SITUATION. AFTER A TOW AND TAKING THE CAR TO A FORD DEALERSHIP. I FOUND OUT THAT THE WATER PUMP FAILED AND ALLOWED COOLANT TO GO INTO THE OIL PAN, CAUSING DAMAGE TO THE BEARING
... ON THE PISTONS. AFTER RESEARCH I FOUND THIS IS A DESIGN FLAW WITH FORDS 3.5 ENGINE AND MILLIONS OF CARS ARE ON THE ROAD NOW THAT WILL EVENTUALLY EXPERIENCE THIS FAILURE. I HAVE RECENTLY HAD THE CAR INTO A FORD DEALERSHIP AND HAD THEY TOLD ME OF THIS PROBLEM AND THE FIX WAS TO REPLACE THE WATER PUMP BEFORE IT FAILED, I WOULDN'T HAVE BEEN SUBJECTED TO THIS DANGEROUS DRIVING CONDITION AND MY ENGINE WOULDN'T NOW BE A PAPERWEIGHT.Read more
Incident date: Aug 29, 2020
MIDDLE CONSOLE DASH THAT CONTROLS HEATED SEATS, ENTERTAINMENT, CLIMATE CONTROLS, NAVIGATION, RADIO, ETC. GOES COMPLETELY BLACK AND GIVES THE ERROR CODE "DESKTOP.EXE HAS STOPPED WORKING" DEALERSHIP SAYS THEY HAVE NO IDEA WHAT TO DO, BUT WILL NOT PAY FOR ANYTHING TO GET IT CHECKED, WARRANTY SAYS THEY WILL NOT COVER IT BECAUSE IT'S "SOFTWARE". THUS LEAVING ME WITH AN ALMOST USELESS VEHICLE WHEN THE D
... ASH DOES OUT.Read more
Incident date: Aug 29, 2020
MIDDLE CONSOLE DASH THAT CONTROLS HEATED SEATS, ENTERTAINMENT, CLIMATE CONTROLS, NAVIGATION, RADIO, ETC. GOES COMPLETELY BLACK AND GIVES THE ERROR CODE "DESKTOP.EXE HAS STOPPED WORKING" DEALERSHIP SAYS THEY HAVE NO IDEA WHAT TO DO, BUT WILL NOT PAY FOR ANYTHING TO GET IT CHECKED, WARRANTY SAYS THEY WILL NOT COVER IT BECAUSE IT'S "SOFTWARE". THUS LEAVING ME WITH AN ALMOST USELESS VEHICLE WHEN THE D
... ASH DOES OUT.Read more
Incident date: Aug 25, 2020
NOTHING HAPPENED YET ...TRYING TO SALE THE UNIT BUT CANT BECAUSE THE RECALL HAS NO FIX YET
Incident date: Sep 9, 2020
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER
... WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Sep 3, 2020
DRIVING AND HEARD A LOAD BANG SIMILAR TO A GUNSHOT SOUND, SCARED THE SHI* OUT OF ME. HEARD IT A FEW MORE TIMES AND THEN HAD FRIENDS IN THE CAR AND THE SAME THING. SCARED ALL IN THE CAR AS WELL. SOUNDED LIKE IT WAS COMING FROM THE ROOF/ABOVE ME. FIGURED IT OUT THAT IT IS ONLY WHEN DRIVING FROM ONE LEVEL TO A DIFFERENT LEVEL SURFACE. LIKE DRIVING OUT OF A DRIVEWAY GOING OVER THE LITTLE EDGE TO THE M
... AIN ROAD SURFACE OR INTO /OUT OF A PARKING LOT. LEVEL/SURFACE ANGLING, THEN THE BANG... LOOKED OVER THE VEHICLE TO FIND A STRESS CRACK IN THE ROOF SURFACE.Read more
Incident date: Jun 15, 2017
WHILE IN ANY ROAD CONDITION AND NORMAL DRIVING THE BRAKE PEDAL WHEN PRESSED GOES VERY CLOSE TO THE FIREWALL FLOOR WHEN BRAKING AN ITS A VERY SOFT BRAKING, ITS VERY HARD TO GAUGE HOW MUCH PRESSER TO APPLY TO THE BRAKE PEDAL. THERE WASN'T ANY ACCIDENT. FW
Incident date: Mar 6, 2020
PTU FAILURE ON A VEHICLE THAT ALREADY HAD SERVICE ON THE SAME PART. LOUD GRINDING, DRAG, INTERMITTENT NOISE THAT PEAKED IN THE BEGINNING AROUND 35-40MPH, EVENTUALLY GRINDING AT LOW SPEED, LOUD BANGING NOISE. SOUNDS LIKE A FAN BLADE CLATTERING AROUND AS IT SPINS. THIS PROBLEM SHOULD BE COVERED UNDER RECALL AND IS VERY DANGEROUS. VEHICLE IS OUT OF WARRANTY.
Incident date: Aug 22, 2020
THERE HAVE BEEN SEVERAL INSTANCES WHEN SHIFTING FROM REVERSE TO DRIVE AND SHIFTING FROM DRIVE TO REVERSE, THERE IS A LOUD METAL ON METAL NOISE AND THE ENGINE SEEMS TO RACE HIGHER. THIS HAS HAPPENED WHEN I'M BACKING OUT OF THE DRIVEWAY OR A PARKING SPOT. I DO COME TO A COMPLETE STOP BEFORE SHIFTING.
Incident date: Sep 7, 2020
THE DASH SCREEN GOES COMPLETELY BLACK WHILE DRIVING. ALL SAFETY FEATURES DISABLED. RANDOMLY COMES BACK ON.
Incident date: Aug 1, 2020
THE ENGINE LIGHT WENT ON 1 DAY AFTER WARRANTY EXPIRED. I WAS TOLD PURGE VALVE NEEDED REPLACEMENT
Incident date: Apr 26, 2020
THE BATTERY WILL DISCHARGE AFTER THREE TO FIVE DAYS WITHOUT STARTING. THE DEALER HAS BEEN UNABLE TO LOCATE THE BATTERY DRAW AFTER SEVERAL VISITS. THE BATTERY WAS REPLACED ON THE FIRST VISIT TO THE DEALER SERVICE DEPARTMENT BUT DID NOT RESOLVE THIS ISSUE.
Incident date: Sep 3, 2020
AFTER BRAKING IN AN EMERGENCY SITUATION THE BRAKE PEDAL HAS EXCESSIVE TRAVEL WHICH IS EXACTLY AS DESCRIBED IN SAFETY RECALL 19V904000. I CHECKED THE VIN AND THIS VEHICLE IS NOT LISTED AS BEING INCLUDED IN THE RECALL BUT IT DEFINITELY HAS THE PROBLEM. I SPOKE WITH FORD AND UNLESS THE RECALL INCLUDES THIS VIN THEY WILL NOT REPAIR AS A RECALL, BUT RATHER AT MY EXPENSE. I WAS TRAVELLING IN THE MID
... DLE LANE OF A 3 LANE HIGHWAY GOING APPROXIMATELY 60 MILES PER HOUR AND THE VEHICLES IN FRONT OF ME BRAKED HARD CAUSING ME TO BRAKE HARD AS WELL. IT WAS A RAINY MORNING AND THE ABS ACTIVATED AND I FELT THE BRAKE PEDAL SOFTEN AND GO DOWN ABOUT ANOTHER INCH WHERE IT STILL PROVIDED BRAKING BUT I CAN FEEL THAT IT IS LOWER THAN BEFORE AND THERE IS A POINT AT WHICH I CAN FEEL THE BRAKES BUT STILL NEED TO DEPRESS FURTHER TO ACHIEVE GOOD STOPPING. THIS IS THE THIRD TIME THAT THIS HAPPENED. PREVIOUS TIMES THE BRAKES SEEMED OK THE NEXT DAY. THIS TIME I CAN STILL FEEL THAT THERE IS SOMETHING VERY DIFFERENT.Read more
Incident date: Aug 25, 2020
PURCHASED CPO WITH 38K MILES ON IT. A WEEK AFTER OWNING SMOKE EMITTED FROM EXHAUST, CHECK ENGINE LIGHT CAME ON AND CAR WAS ROUGH TO START, IDLING HARD. CAR MELTED STRONGLY OF ANTIFREEZE BUT NO VISIBLE LEAKS. LINCOLN DID INSPECTION AND SAYS NEEDS A NEW ENGINE DUE TO COOLANT LEAKING INTO CYLINDERS AND PISTONS FAILING. ENGINE IS ON BACKORDER FOR TWO MONTHS. THIS SEEMS TO BE A KNOWN PROBLEM. WE ARE EX
... TREMELY UNHAPPY. HAVEN'T EVEN HAD THE CAR TWO WEEKS BEFORE THIS STARTED HAPPENING. WE WANT OUT OF THIS CAR!Read more
Incident date: Sep 3, 2020
THE BACK-UP CAMERA SYSTEM IS INOPERABLE. WHEN VEHICLE IS SHIFTED INTO REVERSE, THE SCREEN THAT IS SUPPOSED TO DISPLAY AN IMAGE FROM THE BACK-UP CAMERA OF THE AREA BEHIND THE VEHICLE IS BLACKED OUT. I WAS INFORMED BY MY LOCAL LINCOLN DEALER'S SERVICE DEPARTMENT THAT THE BACK-UP CAMERA IS DEFECTIVE AND THAT, UNFORTUNATELY, REPLACEMENT CAMERAS ARE ON AN INDEFINITE NATION-WIDE BACK ORDER WITH NO ETA I
... N SIGHT. I FEEL THAT THIS IS A SERIOUS SAFETY HAZARD.Read more
Incident date: May 21, 2017
I HAVEN'T BEING ABLE TO DRIVE MY CAR SINCE 2017 I HAVE 3 DIFFERENT RECALLS ON MY CAR & I FEAR FOR MY LIFE BECAUSE I HAVE A TODDLER NO BUYOUT CHECK OR RENTER CAR HAVE BEING PROVIDED FOR US BY FORD 3 ALMOST 4 YEARS LATER I JUST WANT MY BUYOUT CHECK IT CAN'T WAIT ON FORD TO FIX MY PROBLEM ANY LONGER MY RENTER I DID HAVE WAS REPORTED STOLEN BECAUSE FORD WOULD NO LONGER PAY WHICH IS PUTTING ME IN THE
... HOLE OF 12000 DOLLARS I DIDN'T HAVE TO PAY PLUS COURT FEES & FINES FOR A CAR THAT I DON'T WANT IN THE FIRST PLACE I'M AM NOW ASKING FOR 100,000 DOLLARS OR MORE FOR MY TIMES & TROUBLE PROBLEM & PAIN THIS HAS CAUSED ON MY LIFE I'M CAR LESS MONEY LESS & EVERYTHING WAITING ON FORD TO RESPOND PLEASE HELP MY CAR BEING SITTING FOR SO LONG IT DON'T EVEN WANNA START NOW I LOVE FORD BUT DO FORD LOVE ME...Read more
Incident date: May 21, 2017
I HAVEN'T BEING ABLE TO DRIVE MY CAR SINCE 2017 I HAVE 3 DIFFERENT RECALLS ON MY CAR & I FEAR FOR MY LIFE BECAUSE I HAVE A TODDLER NO BUYOUT CHECK OR RENTER CAR HAVE BEING PROVIDED FOR US BY FORD 3 ALMOST 4 YEARS LATER I JUST WANT MY BUYOUT CHECK IT CAN'T WAIT ON FORD TO FIX MY PROBLEM ANY LONGER MY RENTER I DID HAVE WAS REPORTED STOLEN BECAUSE FORD WOULD NO LONGER PAY WHICH IS PUTTING ME IN THE
... HOLE OF 12000 DOLLARS I DIDN'T HAVE TO PAY PLUS COURT FEES & FINES FOR A CAR THAT I DON'T WANT IN THE FIRST PLACE I'M AM NOW ASKING FOR 100,000 DOLLARS OR MORE FOR MY TIMES & TROUBLE PROBLEM & PAIN THIS HAS CAUSED ON MY LIFE I'M CAR LESS MONEY LESS & EVERYTHING WAITING ON FORD TO RESPOND PLEASE HELP MY CAR BEING SITTING FOR SO LONG IT DON'T EVEN WANNA START NOW I LOVE FORD BUT DO FORD LOVE ME...Read more
Incident date: May 21, 2017
I HAVEN'T BEING ABLE TO DRIVE MY CAR SINCE 2017 I HAVE 3 DIFFERENT RECALLS ON MY CAR & I FEAR FOR MY LIFE BECAUSE I HAVE A TODDLER NO BUYOUT CHECK OR RENTER CAR HAVE BEING PROVIDED FOR US BY FORD 3 ALMOST 4 YEARS LATER I JUST WANT MY BUYOUT CHECK IT CAN'T WAIT ON FORD TO FIX MY PROBLEM ANY LONGER MY RENTER I DID HAVE WAS REPORTED STOLEN BECAUSE FORD WOULD NO LONGER PAY WHICH IS PUTTING ME IN THE
... HOLE OF 12000 DOLLARS I DIDN'T HAVE TO PAY PLUS COURT FEES & FINES FOR A CAR THAT I DON'T WANT IN THE FIRST PLACE I'M AM NOW ASKING FOR 100,000 DOLLARS OR MORE FOR MY TIMES & TROUBLE PROBLEM & PAIN THIS HAS CAUSED ON MY LIFE I'M CAR LESS MONEY LESS & EVERYTHING WAITING ON FORD TO RESPOND PLEASE HELP MY CAR BEING SITTING FOR SO LONG IT DON'T EVEN WANNA START NOW I LOVE FORD BUT DO FORD LOVE ME...Read more
Incident date: Sep 2, 2020
BELT JAMS WITHOUT LETTING ME PULL IT TO PUT IT ON.
Incident date: Sep 1, 2020
TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO HAVE TRANSMISSION FLUID ADDED TO THE TRANSMISSION AND HAVE THE VEHICLE EXAMINED. THE CONTACT STATED THAT THE TRANSMISSION WAS CLEARED HOWEVER, THE NEXT DAY WHEN THE VEHICLE WAS TURNED ON AND ATTEMPTED TO SHIFT THE VEHICLE INTO DRIVE, THE VEHICLE FAILED TO SHIFT INTO THE DRIVE. A WAR
... NING LIGHT STATED THAT A SHIFTER SYSTEM FAILURE HAD OCCURRED AND TO CHECK THE OWNERS MANUAL. THE CONTACT CONTACTED WEST HERR FORD LINCOLN SERVICE (10 CAMPBELL BLVD, GETZVILLE, NY 14068, (716) 688-5464) WHO INFORMED THE CONTACT THAT THERE WAS NO RECALL ON THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE 103,270.Read more
Incident date: Aug 31, 2020
PASSENGER FRONT CV JOINT BALL BEARINGS WENT BAD AFTER ONLY 2800 MILES ON THE CAR. THE PROBLEM WAS NOTED WITH NOISE WHILE DRIVING AT AROUND 40 MPH OR HIGHER. THIS COULD HAVE BEEN A BIG PROBLEM IF I HAD NOT NOTICED THE ISSUE AND RESEARCHED THE LIKELY CAUSE.
Incident date: Sep 1, 2020
I LOST MY STEERING IN MY VEHICLE. HAD THE VEHICLE TOWED NOW THE PROBLEM WITH MY 2013 LINCOLN MKS IS RACK-AND-PINION-STEERING. I WAS DRIVING ON A CITY MAIN STREET WHEN I STARTED TO LOSE IT. MY STEERING WAS EASIER. DOVE A BIT FURTHER DOWN THE MAIN STREET WHEN I LOST STEERING ALL TOGETHER. I NEED $2500.00 TO FIX I DON'T HAVE THAT RIGHT NOW. NO PAPERWORK YET TO SEND. I AM FURLOUGHED DUE TO COV
... ID. THERE WAS NO RECALL ON MY VIN #. THERE WAS ON OTHER LINCOLN'S WE WERE TOLD.Read more
Incident date: Mar 19, 2018
STEERING SHUT DOWN , COULD NOT MOVE STEERING WHEEL. HAD I NOT BEEN ON STRAT ROAD, GONG 70 MPH WOULD HAVE BEEN KILLED.THIS EXTREMALY BAD SITUATION. INTERSTATE90
Incident date: Dec 5, 2019
AIRBAGS FOR NOW COMPLETELY SO DOES THE AIR COMPRESSOR CARS WITHOUT AIRBAGS WENT OUT BRAKES WENT OUT RADIATOR WENT OUT COMPLETELY THE CAR IS FALLING APART
Incident date: Dec 5, 2019
AIRBAGS FOR NOW COMPLETELY SO DOES THE AIR COMPRESSOR CARS WITHOUT AIRBAGS WENT OUT BRAKES WENT OUT RADIATOR WENT OUT COMPLETELY THE CAR IS FALLING APART
Incident date: Dec 5, 2019
AIRBAGS FOR NOW COMPLETELY SO DOES THE AIR COMPRESSOR CARS WITHOUT AIRBAGS WENT OUT BRAKES WENT OUT RADIATOR WENT OUT COMPLETELY THE CAR IS FALLING APART
Incident date: Aug 12, 2019
[XXX]. AIR SUSPENSION AIR TRACK RADIATION ELECTRICIAN AND AIR CONDITIONER WENT OUT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Incident date: Aug 12, 2019
[XXX]. AIR SUSPENSION AIR TRACK RADIATION ELECTRICIAN AND AIR CONDITIONER WENT OUT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Incident date: Aug 12, 2019
[XXX]. AIR SUSPENSION AIR TRACK RADIATION ELECTRICIAN AND AIR CONDITIONER WENT OUT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Incident date: Aug 17, 2020
WHILE DRIVING ON THE HIGHWAY AT OVER 70 WITH MY WHOLE FAMILY IN THE VEHICLE THE VEHICLE SIMPLY STOPPED RESPONDING AND WENT INTO WHAT I HAVE NOW BEEN INFORMED IS LIMP MODE BY THE GRACE OF GOD WE SURVIVED THIS FRIGHTENING EXPERIENCE ON ANOTHER INSTANCE AFTER THAT ANOTHER CAR HIT ME THANKFULLY NO DAMAGE, WHILE DOING SOME RESEARCH I SEE THERE IS A SAFETY CAMPAIGN 13NO3 BUT FOR SOME REASON THIS MODEL W
... AS NOT INCLUDED. I NO LONGER FEEL SAFE DRIVING THIS VEHICLE AND BELIEVE THIS VEHICLE AND OTHERS LIKE IT HAVE A SERIOUS SAFETY ISSUE THAT IS GOING TO COST SOMEONE THERE LIFE.Read more
Crash
Incident date: Jul 24, 2020
I HAVE HAD NUMEROUS ALIGNMENTS AND TIRES SINCE GOT THIS VEHICLE LAST YEAR AND NOW IT'S SHACKING, RIDES LIKES I HAVE A FLAT OR WEAVING UP AND DOWN AND STARTING TO PULL/ STOP WORKING WHILE DRIVING AND CAN'T FIND ANYTHING WRONG STILL HAS ALL ORIGINAL PARTS! LIGHTS GO THRU BULBS AND CAN'T SEE
Incident date: Jul 24, 2020
I HAVE HAD NUMEROUS ALIGNMENTS AND TIRES SINCE GOT THIS VEHICLE LAST YEAR AND NOW IT'S SHACKING, RIDES LIKES I HAVE A FLAT OR WEAVING UP AND DOWN AND STARTING TO PULL/ STOP WORKING WHILE DRIVING AND CAN'T FIND ANYTHING WRONG STILL HAS ALL ORIGINAL PARTS! LIGHTS GO THRU BULBS AND CAN'T SEE