Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 18,739 complaints for LINCOLN
Incident date: Jun 24, 2020
MY VEHICLE HAS 4960 MILES AND THE TRANSMISSION STARTED TO SLOW DOWN AS IF I WAS DRIVING A STICK SHIFT CAR, THEN 2 OR 3 DAYS LATER BEGAN TO KICK AND LOSE POWER WHEN INCREASING SPEED AFTER A STOP SIGN. DEALER DIAGNOSED AN INTERNAL FAILURE ON THE TRANSMISSION AND IT NEEDS TO BE REPLACED. A COUPLE OF TIMES IN THE MORNING AFTER STARTING THE VEHICLE, WHEN PUTTING THE REVERSE GEAR I HAD MY FOOT ON THE... Read more
Incident date: Jun 24, 2020
MY VEHICLE HAS 4960 MILES AND THE TRANSMISSION STARTED TO SLOW DOWN AS IF I WAS DRIVING A STICK SHIFT CAR, THEN 2 OR 3 DAYS LATER BEGAN TO KICK AND LOSE POWER WHEN INCREASING SPEED AFTER A STOP SIGN. DEALER DIAGNOSED AN INTERNAL FAILURE ON THE TRANSMISSION AND IT NEEDS TO BE REPLACED. A COUPLE OF TIMES IN THE MORNING AFTER STARTING THE VEHICLE, WHEN PUTTING THE REVERSE GEAR I HAD MY FOOT ON THE... Read more
Incident date: Jun 24, 2020
MY VEHICLE HAS 4960 MILES AND THE TRANSMISSION STARTED TO SLOW DOWN AS IF I WAS DRIVING A STICK SHIFT CAR, THEN 2 OR 3 DAYS LATER BEGAN TO KICK AND LOSE POWER WHEN INCREASING SPEED AFTER A STOP SIGN. DEALER DIAGNOSED AN INTERNAL FAILURE ON THE TRANSMISSION AND IT NEEDS TO BE REPLACED. A COUPLE OF TIMES IN THE MORNING AFTER STARTING THE VEHICLE, WHEN PUTTING THE REVERSE GEAR I HAD MY FOOT ON THE... Read more
Incident date: Apr 11, 2020
AT TIMES, WHILE DRIVING, MY ENGINE WILL STALL AND SLOW DOWN REGARDLESS IF I'M STILL PRESSING THE GAS PEDAL. I GENERALLY SHUT THE ENGINE DOWN AND WAIT LIKE THIRTY SECONDS AND RESTART. IT IS USUALLY OK THEN UNTIL THE NEXT EPISODE. I INCLUDED THE LAST DATE IT HAPPENED. IT HAS BEEN DOING IT OVER MY YEARS OF OWNERSHIP. *TR
Incident date: Apr 11, 2020
AT TIMES, WHILE DRIVING, MY ENGINE WILL STALL AND SLOW DOWN REGARDLESS IF I'M STILL PRESSING THE GAS PEDAL. I GENERALLY SHUT THE ENGINE DOWN AND WAIT LIKE THIRTY SECONDS AND RESTART. IT IS USUALLY OK THEN UNTIL THE NEXT EPISODE. I INCLUDED THE LAST DATE IT HAPPENED. IT HAS BEEN DOING IT OVER MY YEARS OF OWNERSHIP. *TR
Incident date: Jun 21, 2020
BREAK FLUID COMPLETELY GONE ALL OF A SUDDEN AND BREAKS NOT FUNCTIONING. THE BREAK WENT ALL THE WAY IN WITH OUT ANY RESISTANCE WHILE DRIVING. *TR
Incident date: Jun 26, 2020
OVER THE PAST FEW WEEKS THE AIR CONDITIONER BLOWER ON MY 2015 LINCOLN NAVIGATOR WOULD JUST STOP WORKING. WE TOOK IT TO THE FIRESTONE COMPLETE AUTO CARE AND THEY SAID IT NEEDED FREON. $300 LATER, I WAS BACK ON THE ROAD. BUT A FEW HOURS LATER, THE BLOWER STOPPED WORKING AGAIN. I TOOK IT BACK AND AFTER INVESTIGATION FOUND A "SPECIAL SERVICE MESSAGE SSM47797" A POOR ELECTRICAL CONNECTION AT THE BL... Read more
Incident date: Apr 29, 2017
I WENT TO THE FORD DEALERSHIP ON GREYSTONE IN COLUMBIA SC TO GET MY RECALL DONE. I WAS TOLD THAT THE PART I NEEDED FOR THE RECALL WAS NOT IN STOCK AND THAT THEY WOULD HAVE TO ORDER IT. AFTER TWO WEEKS PASTED I CALLED TO SEE IF THE PART CAME IN AND I WAS TOLD, IT WAS ON BACK ORDER AND THEY DIDN'T KNOW HOW LONG IT WOULD TAKE TO COME IN AND THAT THEY WOULD CALL ME ONCE IT ARRIVED. I NEVER RECEIVED A... Read more
Incident date: Apr 29, 2017
I WENT TO THE FORD DEALERSHIP ON GREYSTONE IN COLUMBIA SC TO GET MY RECALL DONE. I WAS TOLD THAT THE PART I NEEDED FOR THE RECALL WAS NOT IN STOCK AND THAT THEY WOULD HAVE TO ORDER IT. AFTER TWO WEEKS PASTED I CALLED TO SEE IF THE PART CAME IN AND I WAS TOLD, IT WAS ON BACK ORDER AND THEY DIDN'T KNOW HOW LONG IT WOULD TAKE TO COME IN AND THAT THEY WOULD CALL ME ONCE IT ARRIVED. I NEVER RECEIVED A... Read more
Incident date: Apr 29, 2017
I WENT TO THE FORD DEALERSHIP ON GREYSTONE IN COLUMBIA SC TO GET MY RECALL DONE. I WAS TOLD THAT THE PART I NEEDED FOR THE RECALL WAS NOT IN STOCK AND THAT THEY WOULD HAVE TO ORDER IT. AFTER TWO WEEKS PASTED I CALLED TO SEE IF THE PART CAME IN AND I WAS TOLD, IT WAS ON BACK ORDER AND THEY DIDN'T KNOW HOW LONG IT WOULD TAKE TO COME IN AND THAT THEY WOULD CALL ME ONCE IT ARRIVED. I NEVER RECEIVED A... Read more
Incident date: Jun 22, 2020
AIR BAGS SHOCKS. *TR
Incident date: Jun 15, 2020
THE BRAKES ARE SPONGY WHEN PRESSURE IS APPLIED. A RECALL IS IN PLACE FOR VEHICLES PRODUCED IN THE SAME PLANT AS OUR VEHICLE. THE RECALL BEGINS WITH MAY PRODUCTION IN 2010, OUR CAR CAME FROM THAT PLANT IN APRIL 2010. PLEASE EXTENT RECALL TO COVER OUR VEHICLE FOR THE IDENTICAL PROBLEM, FROM THE IDENTICAL PLANT. AN AUTO REPAIR SHOP FOUND THE PROBLEM. WE HAVE OWNED VEHICLE LESS THAN 2 YEARS AND IT IS ... Read more
Incident date: Apr 1, 2020
TL* THE CONTACT OWNS A 2017 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V809000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TO PUGMIRE LINCOLN OF MARIETTA (1865 COBB PKWY SE, MARIETTA, GA 30060; (770) 952-2261) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDE... Read more
Incident date: Jun 23, 2020
MY 2012 NAVIGATOR STARTED TO ACT WEIRD THE WRENCH SIGNAL APPEARED,MY SPEEDOMETER NOT WORKING,THE RPM WENT VERY HIGH,NO POWER ON MY SUV,MAYBE 5MPH THE MOST,AND THE INFORMATION SCREEN SHOWS NO GAS,WHILE I HAVE 1/2 TANK,CHECKED AMD RECALLS AND SHOWS NOTHING,BUT A MECHANIC TOLD ME THAT THE IS A TBS RECALL FOR THIS TRANSMISSION MODELS,HOPE TO HEAR FROM YOU THANKS. *TR
Incident date: Jun 23, 2020
MY 2012 NAVIGATOR STARTED TO ACT WEIRD THE WRENCH SIGNAL APPEARED,MY SPEEDOMETER NOT WORKING,THE RPM WENT VERY HIGH,NO POWER ON MY SUV,MAYBE 5MPH THE MOST,AND THE INFORMATION SCREEN SHOWS NO GAS,WHILE I HAVE 1/2 TANK,CHECKED AMD RECALLS AND SHOWS NOTHING,BUT A MECHANIC TOLD ME THAT THE IS A TBS RECALL FOR THIS TRANSMISSION MODELS,HOPE TO HEAR FROM YOU THANKS. *TR
Incident date: Jun 20, 2020
VEHICLE WAS TRAVELING W/B ON NEW YORK STATE THRUWAY WHEN A DEER JUMPED IN FRONT OF AND WAS HIT BY CAR. THE AIR BAGS DEPLOYED ( STEERING WHEEL, KNEE BAGS AND PASSENGER SIDE CURTAIN.) PROBLEM IS THEY DID NOT DEFLATE ! THIS MADE IT IMPOSSIBLE FOR DRIVER TO STEP ON BRAKES OR TO SEE ! VERY DANGEROUS SITUATION EXTREMELY LUCKY NO SERIOUS INJURY OR OTHER VEHICLE INVOLVED DRIVER HAD HARD TIME GETTING OUT... Read more
Crash
Incident date: Jun 16, 2020
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, THE CONTACT HEARD AN ABNORMAL SOUND COMING FROM THE FRONT DRIVER'S SIDE WHEEL. THE CONTACT STATED THAT THE WHEEL DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE DRIVER'S AND PASSENGER'S SIDE FRONT UPPER CONTROL ARMS AND BALL JOINTS WERE REPLACED. THE CONTACT CALLED ... Read more
Incident date: Jun 17, 2020
TL* THE CONTACT OWNS A 2005 LINCOLN LS. THE CONTACT STATED THAT THERE WAS A FUEL ODOR COMING FORM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,810.
Incident date: Jun 6, 2020
TL* THE CONTACT OWNS A 2011 LINCOLN MKX. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO APPLE FORD LINCOLN OF YORK (1801 WHITEFORD RD, YORK, PA 17402) AND THE MECHANIC INFORMED THE CONTACT THAT THE HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 157,954. *BF CONSUMER ALSO STATED SHE WAS... Read more
Incident date: Jun 11, 2020
DRIVING ABOUT 65 MPH ON INTERSTATE HIGHWAY, PARTLY CLOUDY DAY, 70-75 F. HEARD CRACKING SOUND, LIKE CRUMPLING ALUMINUM FOIL FOR A FEW SECONDS BEFORE A LOUD EXPLOSION OF OVERHEAD TEMPERED GLASS SUNROOF AND GLASS FALLING DOWN ON US. NOT AWARE OF ANY ROAD DEBRIS HITTING CAR OR WINDSHIELD PRIOR TO INCIDENT. HEARD NO OBJECT HIT SUNROOF BEFORE GLASS CRACKING SOUND. NO EVIDENCE AFTERWARDS OF ROAD DEBRIS ... Read more
Incident date: Jun 12, 2020
TL* THE CONTACT OWNS A 2013 LINCOLN MKZ. THE CONTACT STATED THAT THE DRIVER'S SIDE FRONT DOOR LATCH FAILED TO SECURELY CLOSE. THE CONTACT USED A BUNGEE CORD TO SECURE THE DOOR. THE VEHICLE WAS TAKEN TO WILLIS FORD (15 N. DUPONT BLVD, SMYRNA, DE 19977), AND WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V33100... Read more
Incident date: Jun 17, 2020
SPORADICALLY GET A MESSAGE THAT THE DRIVER FROM DOOR IS AJAR WHEN IT IS CLOSED. ALSO, GET A MESSAGE THAT TRANSMISSION NOT IN PARK WHEN THE SHIFTER IS IN PARK, MORE RECENTLY I HAVE ALSO GOTTEN THIS MESSAGE WHEN I START MY VEHICLE AND PUT IN DRIVE. SO FAR I HAVE BEEN ABLE TO GET BOTH MESSAGES TO GO AWAY BY OPENING AND SHUTTING THE DOOR A FEW TIMES(FOR THE DOOR AJAR MESSAGE) AND TURNING THE VEHICLE ... Read more
Incident date: Jun 17, 2020
SPORADICALLY GET A MESSAGE THAT THE DRIVER FROM DOOR IS AJAR WHEN IT IS CLOSED. ALSO, GET A MESSAGE THAT TRANSMISSION NOT IN PARK WHEN THE SHIFTER IS IN PARK, MORE RECENTLY I HAVE ALSO GOTTEN THIS MESSAGE WHEN I START MY VEHICLE AND PUT IN DRIVE. SO FAR I HAVE BEEN ABLE TO GET BOTH MESSAGES TO GO AWAY BY OPENING AND SHUTTING THE DOOR A FEW TIMES(FOR THE DOOR AJAR MESSAGE) AND TURNING THE VEHICLE ... Read more
Incident date: Jun 15, 2020
JERKS HARD INTO SECOND GEAR AND JERKS WHEN PUT IN REVERSE IN MOTION. *TR
Incident date: Jun 15, 2020
JERKS HARD INTO SECOND GEAR AND JERKS WHEN PUT IN REVERSE IN MOTION. *TR
Incident date: Jun 13, 2020
ELECTRONIC DOOR RELEASE ON THE INTERIOR DRIVERS DOOR HAS FAILED AT 2200 MILES. THE BUTTON DOES NOT WORK AT ALL AND IS LOOSE IN THE DOOR. THIS PREVENTS EXIT FROM INSIDE THE CAR WITHOUT USING THE MANUAL OVERRIDE OR ROLLING DOWN THE WINDOW TO ACCESS THE OUTSIDE HANDLE.
Incident date: Jun 10, 2020
BRAKE PEDAL GOES TO THE FLOOR OR FIREWALL WHEN BRAKING. THE BRAKES SEEMED TO GET BETTER BUT CONDITION RETURNED. THIS BACK AND FORTH HAS HAPPENED TWICE BUT NOW THE BRAKE AREN'T GETTING BETTER. ALL OF THESE BRAKING SITUATIONS ARE HAPPENING ON CITY STREETS HIGHWAYS, TURNING ALL WHILE IN MOTION. LINCOLN MKX 2013. *TR
Incident date: Feb 1, 2020
THE DRIVERS DOOR AJAR SENSOR IS NOT WORKING CORRECTLY. THE DOOR SENSOR ON THE DASH SHOWS AJAR WHEN THE DOOR IS ACTUALLY CLOSED. IT WORKS INTERMITTENTLY. CAUSES A DRAIN ON THE BATTERY. *TR
Incident date: Oct 17, 2018
PASSENGER SIDE HEADLIGHT LOW BEAM GOES OFF WITH NO INDICATION DOES NOT MATTER WHETHER STOPPED OR MOVING. THE ONLY WAY TO GET IT BACK ON IS TURN LIGHTS OFF AND TURN BACK ON BUT IT DOES IT REPEATEDLY PER TRIP. DOES NOT MAKE A DIFFERENCE IF THE CAR IS MOVING OR NOT. TOOK TO DEALER APPROX. THREE TIMES BUT COULD NOT FIND REASON FOR PROBLEM. DEALER SUGGESTED TO REPLACE ENTIRE HEADLIGHT COMPONENT AT A ... Read more
Incident date: Jun 9, 2020
TL* THE CONTACT OWNS A 2005 LINCOLN LS. THE CONTACT STATED WHILE DRIVING AT 15-20 MPH, THE DRIVER'S SIDE AIR BAG DEPLOYED WITHOUT WARNING OR IMPACT. THE CONTACT SUSTAINED INJURIES TO NECK AND MEDICAL ATTENTION WAS PROVIDED. THE VEHICLE WAS TOWED TO A RELATIVES HOME. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE CONTACT CALLED THE INSURANCE COMPANY TO NOTIFY THE OF THE FAILURE. THE FA... Read more
1 injured
LINCOLN
MKX
(2011) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Jun 9, 2020
Incident date: Jun 1, 2020
ABS MODULE DUMP VALUE-MY BRAKES CAN BE VERY HARD TO STOP AND IT'S VERY UNCOMFORTABLE. I'M CONCERNED ABOUT MY SAFETY. I HAD NEW BRAKES AND ROTORS PUT ON ALL THE WAY AROUND AND I'M STILL HAVING ISSUES. I HAVE BEEN INFORMED THAT THIS IS A COMMON PROBLEM IN THE LINCOLN/FORD. I HAVE INVESTED ALOT OF MONEY IN THIS VEHICLE OVER TIME AND IT'S BECOMING MORE AND MORE FRUSTRATING THAT IT CONTINUE TO HAVE... Read more
Incident date: May 18, 2020
TL* THE CONTACT OWNS A 2011 LINCOLN MKX. THE CONTACT STATED THAT WHILE DRIVING AT 15 MPH, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE FAILED TO STOP AS DESIGNED. THE CONTACT STATED THAT THE BRAKING DISTANCE WAS EXTENDED. THE CONTACT STATED THAT THE FAILURE OCCURRED AFTER REPLACING THE BRAKE PADS AND ROTORS. THE VEHICLE WAS DIAGNOSED BY AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED TH... Read more
Incident date: Mar 19, 2020
STEERING ON VEHICLE WENT OUT IN MID MARCH 2020 DUE TO RECALL ON LINCOLN MKZ. VEHICLE HAS BEEN BACK TO DEALER THREE TIMES FOR AN EXTENDED AMOUNT OF TIME TWICE WITH NO RENTAL VEHICLE. NEED TO USE THIS CAR TO GO OUT OF TOWN AFTER THE DEALER INFORMED ME THE CAR SITS AND WAITS FOR A RESPONSE FORM LINCOLN HOTLINE MOST OF THE TIME. NEED TO USE THIS CAR TO GO OUT OF TOWN LINCOLN ADVISED THEY WOULD NOT EXT... Read more
Incident date: Jun 4, 2020
TL* THE CONTACT OWNS A 2012 LINCOLN MKT. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TURNED ON AFTER REFUELING, THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO NAPLETON LINCOLN LOCATED AT 1610 WAUKEGAN AVE, GLENVIEW, IL 60025, (888)214-2155, WHERE IT WAS STATED THAT THE MILEAGE WAS EXCEEDED FOR INCLUSION IN NHTSA CAMPAIGN NUMBER: 15V340000 (STEERING). THE MANUFACTURE... Read more
LINCOLN
CONTINENTAL
(2018) — ELECTRICAL SYSTEM
Jun 8, 2020
Incident date: Oct 11, 2018
RANDOM PROBLEMS WITH MULTIPLE ELECTRICAL AREAS; APPROACH LIGHTS NOT COMING ON, INSTRUMENT CLUSTER DEPROGRAMING PRESETS, INTERIOR LIGHTS, OUTSIDE MIRRORS FOLDING WHEN PROGRAMMED NOT TO DO SO, INTERIOR REAR VIEW MIRROR MARKEDLY CHANGING POSITION, HUD MALFUNCTIONING. LINCOLN TELLS ME THAT I AM NOT DRIVING IT ENOUGH AND THE BATTERY IS GOING DOWN. THAT THEN MAKES THE COMPUTER TO MALFUNCTION. THE LATES... Read more
Incident date: Jun 3, 2020
I STARTED MY 2012 LINCOLN MKT 3.5L THE STEERING WAS HARD TO TURN AND THE DASHBOARD ERROR MESSAGE READS 'POWER STEERING ASSIST FAULT. I GOOGLE IT AND IT SHOWED THAT THE 'POWER STEERING ASSIT FAULT ERROR MESSAGE WAS ON RECALL ON JUNE 2015. I TOWED THE CAR TO LINCOLN ON 1610 WAUKEGAN AVE GLENVIEW IL, THE SERVICE MANAGER SAID AFTER THE DIAGNOSIS THAT THE STEERING GEAR SHOULD BE REPLACED. I SAID OKAY T... Read more
Incident date: Jun 6, 2020
STARTED VEHICLE AND WENT TO ADJUST STEERING WHEEL I PUSHED THE DOWN BUTTON TO LOWER AND STEERING WHEEL DROPPED. STEERING WHEEL IS NO LONGER ABLE TO ADJUST UP OR DOWN ONLY FORWARD AND BACKWARD. WHEN PUSHING THE UP/DOWN BUTTON A GRINDING SOUND OCCURS. WHEN DRIVING STEERING WHEEL FEELS LOOSE AND WILL PULL TO THE RIGHT.
Incident date: Sep 27, 2019
I'M HAVING PROBLEMS WITH THE FRONT IN THAT'S CONTROL ARM. THE TRANSFER CASE. *TR
Incident date: Sep 27, 2019
I'M HAVING PROBLEMS WITH THE FRONT IN THAT'S CONTROL ARM. THE TRANSFER CASE. *TR
Incident date: Nov 1, 2019
TL* THE CONTACT OWNS A 2017 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V809000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BRINSON FORD LOCATED AT 1951 E. HIGHWAY 31, CORSICANA, TX 75110, (903) 874-8880, AND THE MANUFACTURER W... Read more
Incident date: Dec 12, 2019
THIS RECALL CAME OUT ON DECEMBER 18,2019! IT IS A SAFETY RECALL AND STILL HASN'T BEEN RESOLVED?! THIS IS UNACCEPTABLE!!!!! HERE IS A COPY OF SOME OF THE REPORT: NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 19V904 RECALL DATE: DECEMBER 18, 2019 MANUFACTURER RECALL NUMBER: 19S54 SUMMARY: ON YOUR VEHICLE, A VALVE IN THE HYDRAULIC CONTROL UNIT OF THE ANTI-LOCK... Read more
Incident date: May 28, 2020
TL* THE CONTACT OWNS A 2013 LINCOLN MKT. THE CONTACT STATED THAT THE STEERING LOCKED UP WHILE DRIVING AND THE VEHICLE LOST CONTROL AND RAN INTO A SIGN. THE SIGN WAS ON THE OTHER SIDE OF THE ROAD. THE FRONT BUMPER WAS TORN OFF, THE FENDER WAS BENT AND THE REARVIEW ON THE DRIVER'S SIDE WAS ALSO TORN OFF. THERE WERE NO INJURIES. THE CONTACT NOT SURE IF A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED... Read more
Crash
Incident date: Mar 11, 2020
I PURCHASED MY VEHICLE 2 YEARS AGO WITH ONLY 36K MILES. 10 MONTHS AGO I NOTICED ON OCCASION THAT AFTER SHIFTING TO PARK THE VEHICLE WAS NOT RECOGNIZING AND ALERT SAID TO SHIFT TO PARK. ALSO WHILE BRAKING ON HILLS I COULD FEEL PRESSURE BUILDING UP AND PRESSING AGAINST MY FOOT CAUSING ME TO BE FORCED TO PRESS VERY HARD TO STOP,THIS CONTINUED ONLY ON OCCASION UNTIL RECENTLY WHILE STOPPED AT A TRAFFIC... Read more
Incident date: Mar 1, 2015
STRONG ODOR COMING FROM PASSENGER VENT WHEN CAR IS RUNNING. DOESN'T HAVE TO BE MOVING BUT MORE PREVALENT WHEN IT IS IN MOTION. OUTSIDE WEATHER DOESN'T MATTER. *TR
Incident date: Nov 1, 2019
THERE IS A THUMP WHEN THE CAR MOVES FORWARD OR BACK FROM A STOP. SOUNDS LIKE SOMETHINGS LOSE AND IS SHIFTING BACK AND FORTH. *TR
Incident date: Feb 18, 2019
CLUSTER LAMP IN DASH HAS DIGITAL DISPLAY THAT IS NOT VISIBLE IN BRIGHT SUN LIGHT. THIS MAKES ANY WARNINGS NOT VISIBLE. CAN BE HAZARDOUS WITH OUT THE DOOR/TAILGATE SYMBOLS VISIBLE. WHEN DRIVING THE DISPLAY IS NOT LEGIBLE, IT APPEARS THAT THE LAMPS ARE NOT LIT, THE SURROUNDING LIGHTS ILLUMINATE THE CLUSTER AT NIGHT. *TR
Incident date: Feb 18, 2019
CLUSTER LAMP IN DASH HAS DIGITAL DISPLAY THAT IS NOT VISIBLE IN BRIGHT SUN LIGHT. THIS MAKES ANY WARNINGS NOT VISIBLE. CAN BE HAZARDOUS WITH OUT THE DOOR/TAILGATE SYMBOLS VISIBLE. WHEN DRIVING THE DISPLAY IS NOT LEGIBLE, IT APPEARS THAT THE LAMPS ARE NOT LIT, THE SURROUNDING LIGHTS ILLUMINATE THE CLUSTER AT NIGHT. *TR
Incident date: Apr 23, 2020
WHILE DRIVING SHUTS OFF WITHOUT WARNING. DARK DASHBOARD AND NO STEERING. HAS HAPPENED TWICE, ONCE ON A CITY STREET AND ONCE ON THE INTERSTATE IN DRY ROAD CONDITIONS. AFTER WAITING A FEW MINUTES IT RESTARTS. *TR