Showing 19,021 complaints for LINCOLN
Incident date: Dec 21, 2020
DISPLAY SCREEN /REAR CAMERA GOES BLANK AND DISPLAYS ERROR MESSAGE INTERMITTENTLY PART FOR IMAGE PROCESSOR WAS REPLACED AND STILL OCCURS THIS HAPPENS WHEN DRIVING AND ALSO WHEN IN REVERSE
Incident date: Dec 1, 2020
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING THE CONTACT FELT THE BRAKES WERE NOT WORKING PROPERLY. THE CONTACT MADE A RIGHT HAND TURN AND CRASHED INTO A PARKED TRUCK. THE CONTACT DID NOT HAVE AN INJURY THAT REQUIRED TRANSPORT TO A HOSPITAL AND NO POLICE REPORT WAS FILED. THE CRASH HAPPENED RIGHT AT THE INDEPENDENT MECHANIC'S SHOP. THE INDEPENDENT MECHANIC FI
... XED THE BRAKES WITH A FLUID LEAK FROM THE BRAKE LINE AS THE CAUSE OF THE MALFUNCTION. THE CONTACT FELT THERE ALSO WAS AN ISSUE OF THE FRONT END OF THE VEHICLE BEING OUT OF ALIGNMENT THAT CAUSED THE VEHICLE TO DRIFT TO ONE SIDE. THE ISSUE RECURRED WITH THE FRONT END STILL BEING OUT OF ALIGNMENT WITH A SCRAPING SOUND. THE CONTACT TOOK THE VEHICLE TO THE DEALER GRIFFIN FORD: NEW FORD 511 7TH ST W, TIFTON, GA 31794 (229) 382-1300 BUT RECEIVED NO ASSISTANCE FROM THE DEALER . THE CONTACT WENT TO ANOTHER UNKNOWN DEALER WHO DIAGNOSED THE ISSUE WITH THE BRAKES BUT STATED THAT THE FRONT END WAS NOT DAMAGED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS UNREPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 200,000.Read more
Crash
Incident date: Dec 1, 2020
TL* THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING THE CONTACT FELT THE BRAKES WERE NOT WORKING PROPERLY. THE CONTACT MADE A RIGHT HAND TURN AND CRASHED INTO A PARKED TRUCK. THE CONTACT DID NOT HAVE AN INJURY THAT REQUIRED TRANSPORT TO A HOSPITAL AND NO POLICE REPORT WAS FILED. THE CRASH HAPPENED RIGHT AT THE INDEPENDENT MECHANIC'S SHOP. THE INDEPENDENT MECHANIC FI
... XED THE BRAKES WITH A FLUID LEAK FROM THE BRAKE LINE AS THE CAUSE OF THE MALFUNCTION. THE CONTACT FELT THERE ALSO WAS AN ISSUE OF THE FRONT END OF THE VEHICLE BEING OUT OF ALIGNMENT THAT CAUSED THE VEHICLE TO DRIFT TO ONE SIDE. THE ISSUE RECURRED WITH THE FRONT END STILL BEING OUT OF ALIGNMENT WITH A SCRAPING SOUND. THE CONTACT TOOK THE VEHICLE TO THE DEALER GRIFFIN FORD: NEW FORD 511 7TH ST W, TIFTON, GA 31794 (229) 382-1300 BUT RECEIVED NO ASSISTANCE FROM THE DEALER . THE CONTACT WENT TO ANOTHER UNKNOWN DEALER WHO DIAGNOSED THE ISSUE WITH THE BRAKES BUT STATED THAT THE FRONT END WAS NOT DAMAGED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS UNREPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 200,000.Read more
Crash
Incident date: Dec 3, 2020
ALUMINUM HOOD AND WHEELS ARE CORRODING AND MILEAGE IS BEYOND ORIGINAL FACTORY WARRANTY AND NOT COVERED UNDER THE CERTIFIED PRE-OWNED WARRANTY. ON THE HOOD THERE ARE SEVERAL SPOTS WHERE THE PAINT IS BUBBLING. THIS IS A WELL-DOCUMENT ISSUE WITH FORD PRODUCTS SINCE THEY STARTED PUTTING ALUMINUM PARTS ON THEIR VEHICLES. ON THE WHEELS, CORROSION IS APPEARING UNDER THE TOP COAT. THE VEHICLE HAS LESS
... THAN 66,000 MILES ON IT. THESE MANY NOT BE SAFETY ISSUES, BUT IT IS A BIG PROBLEM THAT FORD/LINCOLN SHOULD BE HELPING THEIR CUSTOMERS WITH.Read more
Incident date: Dec 3, 2020
ALUMINUM HOOD AND WHEELS ARE CORRODING AND MILEAGE IS BEYOND ORIGINAL FACTORY WARRANTY AND NOT COVERED UNDER THE CERTIFIED PRE-OWNED WARRANTY. ON THE HOOD THERE ARE SEVERAL SPOTS WHERE THE PAINT IS BUBBLING. THIS IS A WELL-DOCUMENT ISSUE WITH FORD PRODUCTS SINCE THEY STARTED PUTTING ALUMINUM PARTS ON THEIR VEHICLES. ON THE WHEELS, CORROSION IS APPEARING UNDER THE TOP COAT. THE VEHICLE HAS LESS
... THAN 66,000 MILES ON IT. THESE MANY NOT BE SAFETY ISSUES, BUT IT IS A BIG PROBLEM THAT FORD/LINCOLN SHOULD BE HELPING THEIR CUSTOMERS WITH.Read more
Incident date: Dec 24, 2019
TL* THE CONTACT OWNS A 2014 LINCOLN MKT. WHILE OPERATING THE VEHICLE, THE RADIO CLIMATE TEMPERATURE CONTROL PANEL RANDOMLY ACTIVATED AND ERRONEOUSLY CHANGE MODES. THE FAILURE PREVENTED THE FRONT WINDSHIELD FROM BEING DEFROSTED. THE VEHICLE WAS TAKEN TO BIENER FORD IN GREAT NECK THE SERVICE REPRESENTATIVE SAID NOTHING CAN BE DONE BECAUSE THEIR WAS NO PART REPLACEMENT, FOR THIS ISSUE. THE ISSUE HA
... PPENED EVERYDAY WEATHER ITS IN MOTION OR IN IDLE . THE FAILURE OCCURS ON CLIMATE CONTROL AS WELL. THE FAILURE MILEAGE WAS 95,000.Read more
Incident date: Dec 4, 2019
THE FUEL DOOR LATCH GETS LOOSE AND OPENS BY ITSELF. IT BECOMES A SAFETY CONCERN ESPECIALLY ON A HIGHWAY THE FUEL DOOR MIGHT COME OFF. WHEN REVIEWING THIS PROBLEM WE FOUND MANY FORD VEHICLES HAS THIS ISSUE.
Incident date: Dec 17, 2020
YESTERDAY, DECEMBER 17, 2020, WHILE BACKING FROM A PARKING SPACE THE BRAKES SELF-APPLIED, NO ALARM SOUNDED PRIOR, AND WHILE NOT CLOSE TO ANYTHING. I COULD LET OFF THE ACCELERATOR AND THE BRAKE WOULD RELEASE SOME. WHEN STRAIGHTENED OUT AND DRIVING A SHORT DISTANCE DOWN THE AISLE IT HAPPENED 2 OR 3 MORE TIMES AND GAVE A RED SIDE WARNING LIGHT. DEAD STOPS, ACCELERATOR FELT HARD TO PUSH. HAPPENED
... BOTH WHEN CARS WERE ON THE SIDE(S) AND NONE CLOSE AT ALL. I GOT TO THE INTERSECTION WITH NO CARS CLOSE ON ALL 4-SIDES. WHEN I PULLED INTO THE INTERSECTION, IT BRAKED TO A COMPLETE STOP AND REFUSED TO MOVE. BY PLAYING WITH THROTTLE AND DRIVE/PARK BUTTONS, I GOT THE CAR MOVING, I PULLED INTO AN OPEN AREA AND SHUT THE CAR OFF, AND RESTARTED. I DROVE HOME, WENT THROUGH AN 8-FOOT GARAGE DOOR, AND PARKED WITH NO MORE PROBLEMS. THIS ALL HAPPENED IN A WALMART PARKING LOT AND EXIT LANE. DUE TO THE HARD BRAKING, IF THERE HAD BEEN CARS BEHIND OR APPROACHING A COLLISION WOULD HAVE BEEN POSSIBLE IF THE OTHER DRIVER COULD NOT REACT TO AVOID MY CAR.Read more
Incident date: Dec 17, 2020
YESTERDAY, DECEMBER 17, 2020, WHILE BACKING FROM A PARKING SPACE THE BRAKES SELF-APPLIED, NO ALARM SOUNDED PRIOR, AND WHILE NOT CLOSE TO ANYTHING. I COULD LET OFF THE ACCELERATOR AND THE BRAKE WOULD RELEASE SOME. WHEN STRAIGHTENED OUT AND DRIVING A SHORT DISTANCE DOWN THE AISLE IT HAPPENED 2 OR 3 MORE TIMES AND GAVE A RED SIDE WARNING LIGHT. DEAD STOPS, ACCELERATOR FELT HARD TO PUSH. HAPPENED
... BOTH WHEN CARS WERE ON THE SIDE(S) AND NONE CLOSE AT ALL. I GOT TO THE INTERSECTION WITH NO CARS CLOSE ON ALL 4-SIDES. WHEN I PULLED INTO THE INTERSECTION, IT BRAKED TO A COMPLETE STOP AND REFUSED TO MOVE. BY PLAYING WITH THROTTLE AND DRIVE/PARK BUTTONS, I GOT THE CAR MOVING, I PULLED INTO AN OPEN AREA AND SHUT THE CAR OFF, AND RESTARTED. I DROVE HOME, WENT THROUGH AN 8-FOOT GARAGE DOOR, AND PARKED WITH NO MORE PROBLEMS. THIS ALL HAPPENED IN A WALMART PARKING LOT AND EXIT LANE. DUE TO THE HARD BRAKING, IF THERE HAD BEEN CARS BEHIND OR APPROACHING A COLLISION WOULD HAVE BEEN POSSIBLE IF THE OTHER DRIVER COULD NOT REACT TO AVOID MY CAR.Read more
Incident date: Dec 17, 2020
YESTERDAY, DECEMBER 17, 2020, WHILE BACKING FROM A PARKING SPACE THE BRAKES SELF-APPLIED, NO ALARM SOUNDED PRIOR, AND WHILE NOT CLOSE TO ANYTHING. I COULD LET OFF THE ACCELERATOR AND THE BRAKE WOULD RELEASE SOME. WHEN STRAIGHTENED OUT AND DRIVING A SHORT DISTANCE DOWN THE AISLE IT HAPPENED 2 OR 3 MORE TIMES AND GAVE A RED SIDE WARNING LIGHT. DEAD STOPS, ACCELERATOR FELT HARD TO PUSH. HAPPENED
... BOTH WHEN CARS WERE ON THE SIDE(S) AND NONE CLOSE AT ALL. I GOT TO THE INTERSECTION WITH NO CARS CLOSE ON ALL 4-SIDES. WHEN I PULLED INTO THE INTERSECTION, IT BRAKED TO A COMPLETE STOP AND REFUSED TO MOVE. BY PLAYING WITH THROTTLE AND DRIVE/PARK BUTTONS, I GOT THE CAR MOVING, I PULLED INTO AN OPEN AREA AND SHUT THE CAR OFF, AND RESTARTED. I DROVE HOME, WENT THROUGH AN 8-FOOT GARAGE DOOR, AND PARKED WITH NO MORE PROBLEMS. THIS ALL HAPPENED IN A WALMART PARKING LOT AND EXIT LANE. DUE TO THE HARD BRAKING, IF THERE HAD BEEN CARS BEHIND OR APPROACHING A COLLISION WOULD HAVE BEEN POSSIBLE IF THE OTHER DRIVER COULD NOT REACT TO AVOID MY CAR.Read more
Incident date: Dec 2, 2019
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT STATED THAT WHILE APPROACHING A RED LIGHT, THE BRAKE PEDAL WAS DEPRESSED TO FLOORBOARD WHILE ATTEMPTING TO BRING THE VEHICLE TO A STOP HOWEVER, THE VEHICLE FAILED TO STOP AND THE DRIVER HAD TO PROCEED THROUGH THE RED LIGHT WITH SPEED TO AVOID A CRASH. THE BRAKE PEDAL RETURNED TO NORMAL FUNCTION AND THE CONTACT DROVE THE VEHICLE TO THE RESIDENCE.
... THE CONTACT ALSO STATED THAT ON ANOTHER OCCASION, THE VEHICLE FAILED TO STOP AT A STOP SIGN. THE CONTACT STATED THAT THE FAILURE OCCURRED INTERMITTENTLY. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND CONTACTED PACIFICO MARPLE FORD LINCOLN (3015 W CHESTER PIKE, BROOMALL, PA 19008, (888) 320-6221) AND WAS INFORMED THAT PARTS WERE NOT YET AVAILABLE AT THE DEALER FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS NOT AVAILABLE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Sep 8, 2020
THE SUV WILL MAKE A NOISE WHEN BRAKING. ALSO SOMETIMES IT WILL NOT STOP THE SUV AND I'VE HAD TO HIT A DITCH TO AVOID A CAR CRASH
Crash
Incident date: Sep 8, 2020
THE SUV WILL MAKE A NOISE WHEN BRAKING. ALSO SOMETIMES IT WILL NOT STOP THE SUV AND I'VE HAD TO HIT A DITCH TO AVOID A CAR CRASH
Crash
Incident date: Dec 16, 2020
COULD "NOT" FILL TANK WITH FIRST ATTEMPT TO FILL-UP WITH GAS.. HOES KEPT SPILLING OUT AND SHUTTING OFF AS IF IT WAS FULL. HAD TO RETURN TO DEALER FOR REPAIRS. ONE WEEK LATER ON SECOND FILL-UP, THAT WAS SUCCESSFUL, I NOW HAVE A VERY STRONG GAS SMELL IN GARAGE. TAKING BACK TO DEALER TODAY FOR CHECK ENGINE LIGHT AND GAS SMELL.
Incident date: Nov 28, 2020
SEE ATTACHED PDF FOR FULL DESCRIPTION OF THE PROBLEM
Incident date: Nov 28, 2020
SEE ATTACHED PDF FOR FULL DESCRIPTION OF THE PROBLEM
Incident date: Nov 28, 2020
SEE ATTACHED PDF FOR FULL DESCRIPTION OF THE PROBLEM
Incident date: Dec 10, 2020
I WAS HEADING TO WORK AND I DIDN'T SEE ANY ISSUE ON MY DASHBOARD THAT SOMETHING IS WRONG WITH THE CAR. I DROVE THE CAR THREE BLOCKS AND THE CAR STOPPED ALL OF SUDDEN WHILE I WAS IN DRIVING MODE. I CALL THE DEALER AND THEY TOLD ME TO TOW THE CAR TO THEM. THE DEALER CALLS ME THE NEXT DAY AND SAID YOUR BRAKE SYSTEM WIRES WERE CHEWED BY AN ANIMAL. I ASKED WHY MY BREKE ALERT DIDN'T SHOW UP ON THE DASHB
... OARD, THEY COULDN'T EXPLAIN AND KEEP ASKING ME TO PAY FOR IT. I TOLD THEM I COULD HAVE BEEN KILLED IF I WAS GOING IN HIGH SPEED AND THE CAR BRAKE SYSTEM STOP ANY TIME. I FEEL LIKE THERE IS A FAULT THAT NEEDS TO BE INVESTIGATED. THIS IS REALLY NOT SAFE WHEN YOUR MOST IMPORTANT PART OF THE CAR SYSTEM WIRES IS CHEWED BY AN ANIMAL AND I DON'T SEE ANY INDICATOR SHOWING ME ANY ISSUE RELATED TO IT. I NORMALLY SEE WHEN AN OIL CHANGE IS A NEED, LOW TIRE AIR, THE DOOR IS OPEN, ALL THOSE SIGNS SHOW ON THE DASHBOARD, BUT THE BRAKE SYSTEM DIDN'T WARN ME THAT SOMETHING IS WRONG. I HAD AN EXTENDED WARRANTY WITH LINCOLN WITH BRAKES AND ELECTRIC ISSUES. THEY DENIED THAT THEY DON'T COVER SUCH ISSUES. I DON'T EVEN FEEL SAFE DRIVING THIS CAR EVEN IF THEY FIX, BECAUSE THEY CAN'T PROVE HOW LONG THE WIRES WERE CHEWED AND WHY THE BRAKE INDICATOR DIDN'T SHOW UP. I HAVE REPORTED THIS CASE TO THE LINCOLN HEADQUARTERS, BUT NO HELP FROM THEM. THEY KEEP SAYING YOU HAVE TO WORK WITH YOUR LOCAL DEALERS. SEE ATTACHED PICTURES. IF THIS HAPPENS WHILE I WAS IN 50MILES ON THE HIGHWAY, I WOULD HAVE CAUSE HUGE DAMAGE. CONTACT ME ANY FURTHER QUESTIONS.Read more
Incident date: Oct 10, 2020
TL* THE CONTACT LEASED A 2019 LINCOLN MKC. THE CONTACT STATED THE TRUNK FAILED TO OPEN. THE CONTACT STATED THAT THE INTERIOR LIGHTS WERE ILLUMINATED. THE LIFTGATE AJAR MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO PREMIER LINCOLN (5001 GLENWOOD RD, BROOKLYN, NY 11234, (888) 643-4603) AND THE CONTACT WAS INFORMED THAT THE DEALER WOULD NOT SERVICE A LEASED VEHCILE NOT PURCH
... ASED OR LEASED FROM THE DEALER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE ISSUES. AN APPOINTMENT WAS SCHEDULED WITH AN UNKNOWN AUTHORIZED DEALER. THE FAILURE MILEAGE WAS UNKNOWN.Read more
Incident date: Oct 10, 2020
TL* THE CONTACT LEASED A 2019 LINCOLN MKC. THE CONTACT STATED THE TRUNK FAILED TO OPEN. THE CONTACT STATED THAT THE INTERIOR LIGHTS WERE ILLUMINATED. THE LIFTGATE AJAR MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO PREMIER LINCOLN (5001 GLENWOOD RD, BROOKLYN, NY 11234, (888) 643-4603) AND THE CONTACT WAS INFORMED THAT THE DEALER WOULD NOT SERVICE A LEASED VEHCILE NOT PURCH
... ASED OR LEASED FROM THE DEALER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE ISSUES. AN APPOINTMENT WAS SCHEDULED WITH AN UNKNOWN AUTHORIZED DEALER. THE FAILURE MILEAGE WAS UNKNOWN.Read more
Incident date: Oct 10, 2020
TL* THE CONTACT LEASED A 2019 LINCOLN MKC. THE CONTACT STATED THE TRUNK FAILED TO OPEN. THE CONTACT STATED THAT THE INTERIOR LIGHTS WERE ILLUMINATED. THE LIFTGATE AJAR MESSAGE WAS DISPLAYED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO PREMIER LINCOLN (5001 GLENWOOD RD, BROOKLYN, NY 11234, (888) 643-4603) AND THE CONTACT WAS INFORMED THAT THE DEALER WOULD NOT SERVICE A LEASED VEHCILE NOT PURCH
... ASED OR LEASED FROM THE DEALER. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE ISSUES. AN APPOINTMENT WAS SCHEDULED WITH AN UNKNOWN AUTHORIZED DEALER. THE FAILURE MILEAGE WAS UNKNOWN.Read more
Incident date: Dec 5, 2020
NO PRESSURE AT ALL ON THE BRAKE PEDAL, RESULTING IN TOTAL LOSS OF BRAKE POWER KNOWN AS VAPOUR LOCK; IN WITCH CALL MY VEHICLE TO CRASH
Crash
Incident date: Nov 20, 2020
DRIVING DOWN THE HIGHWAY AND TRANSMISSION SHIFT TO LOW BY ITSELF. IT ALMOST CAUSED ME TO GET IT. THE PTU IS LEAKING TRANSMISSION FLUID. YOUNEVERKNOW WHEN IT IS LOW. THIS CAR HAD THIS PROBLEM SINCE IT WAS MANUFACTURED AND THEY NEVER FIXED THE PROBLEM. IT NEEDS TO BE FIXED AND NEEDS A HEAT SHIELD BETWEEN THE PTU AND THE ENGINE TO KEEP IT FROM LEAKING AND CAUSING DANGEROUS SITUATIONS ON THE ROAD. THE
... CAR SMOKES SO BAD THAT IT LOOKS LIKE IT IS ON FIRE. SCARED TO DRIVE BECAUSE I NEVER KNOW WHAT WILL HAPPEN IF THE FLUID IS LOW. YOU CAN SEE THE LEAK FROM THE PTU UNDER THE CAR. NOT MANY PEOPLE COMPLAINED ABOUT IT BECAUSE THEY DON'T KNOW ABOUT THIS WEBSITE. THIS IS REALLY DANGEROUS IF IT DOESN'T GET RECALLED SOON. WHEN THE CAR WAS MANUFACTURED IT WAS UNDER WARRANTY. SO THEY FIXED IT THEN BUT WHEN THE WARRANTY WAS UP. IT WAS UP TO THE CUSTOMER TO DISHUP 2500.00 TO FIX IT. YOU CAN CALL AMCCO IN ZANESVILLE OHIO THEY WILL TELL YOU HOW MANY GOT FIXED UNDER WARRANTY. THE PROBLEM IS THE PTU IS SO CLOSE TO THE ENGINE IT BURNS THE FLUID IN IT. EVENTUALLY IT WEARS OUT OTHER SEALS IN THE TRANSMISSION, WHICH MAKES THINGS WORST. MY CAR SITS MOST OF THE TIME. TOO SCARED TO DRIVE IT. PLEASE HELP ME GET A RECALL ON THIS. IF YOU LOOK UP PROBLEMS WITH 2008 LINCOLN MKX YOU WILL SEE THAT IS ONE OF THE MAIN PROBLEMSRead more
Incident date: Nov 20, 2020
DRIVING DOWN THE HIGHWAY AND TRANSMISSION SHIFT TO LOW BY ITSELF. IT ALMOST CAUSED ME TO GET IT. THE PTU IS LEAKING TRANSMISSION FLUID. YOUNEVERKNOW WHEN IT IS LOW. THIS CAR HAD THIS PROBLEM SINCE IT WAS MANUFACTURED AND THEY NEVER FIXED THE PROBLEM. IT NEEDS TO BE FIXED AND NEEDS A HEAT SHIELD BETWEEN THE PTU AND THE ENGINE TO KEEP IT FROM LEAKING AND CAUSING DANGEROUS SITUATIONS ON THE ROAD. THE
... CAR SMOKES SO BAD THAT IT LOOKS LIKE IT IS ON FIRE. SCARED TO DRIVE BECAUSE I NEVER KNOW WHAT WILL HAPPEN IF THE FLUID IS LOW. YOU CAN SEE THE LEAK FROM THE PTU UNDER THE CAR. NOT MANY PEOPLE COMPLAINED ABOUT IT BECAUSE THEY DON'T KNOW ABOUT THIS WEBSITE. THIS IS REALLY DANGEROUS IF IT DOESN'T GET RECALLED SOON. WHEN THE CAR WAS MANUFACTURED IT WAS UNDER WARRANTY. SO THEY FIXED IT THEN BUT WHEN THE WARRANTY WAS UP. IT WAS UP TO THE CUSTOMER TO DISHUP 2500.00 TO FIX IT. YOU CAN CALL AMCCO IN ZANESVILLE OHIO THEY WILL TELL YOU HOW MANY GOT FIXED UNDER WARRANTY. THE PROBLEM IS THE PTU IS SO CLOSE TO THE ENGINE IT BURNS THE FLUID IN IT. EVENTUALLY IT WEARS OUT OTHER SEALS IN THE TRANSMISSION, WHICH MAKES THINGS WORST. MY CAR SITS MOST OF THE TIME. TOO SCARED TO DRIVE IT. PLEASE HELP ME GET A RECALL ON THIS. IF YOU LOOK UP PROBLEMS WITH 2008 LINCOLN MKX YOU WILL SEE THAT IS ONE OF THE MAIN PROBLEMSRead more
Incident date: Nov 20, 2020
MY TRANSFER CASE IN MY CAR BROKE AND I JUST BOUGHT THIS CAR IN AUGUST. IS IT FROM THE RECALL?
Incident date: Nov 20, 2020
MY TRANSFER CASE IN MY CAR BROKE AND I JUST BOUGHT THIS CAR IN AUGUST. IS IT FROM THE RECALL?
Incident date: Nov 20, 2020
MY TRANSFER CASE IN MY CAR BROKE AND I JUST BOUGHT THIS CAR IN AUGUST. IS IT FROM THE RECALL?
Incident date: Sep 30, 2019
IT BLOWS THE SPARK PLUGS OUT WHILE DRIVING ON NORMAL STREETS IN SEPTEMBER OR OCTOBER 2019 THE SHOP I TOOK IT TO BE REPAIRED TOLD ME THAT HAPPENS ALOT WITH THIS VEHICLE
Incident date: Nov 1, 2020
WHILE DRIVING ON THE HIGHWAY, BRAKE PEDAL GOES TO THE FLOOR BOARD. REPLACED ROTORS BRAKE PADS AND CALIPERS. A COUPLE OF WEEKS LATER, PEDAL GOES TO FLOORBOARD AGAIN. REPLACED MASTER CYLINDER, BUT WAS TOLD IT WAS PROBABLY THE ABS BOOSTER. NEEDS TO BE A RECALL. THIS IS THE 60 TH COMPLAINT. ALSO BACK UP CAMERA IS UPSIDE DOWN.
Incident date: Nov 1, 2020
WHILE DRIVING ON THE HIGHWAY, BRAKE PEDAL GOES TO THE FLOOR BOARD. REPLACED ROTORS BRAKE PADS AND CALIPERS. A COUPLE OF WEEKS LATER, PEDAL GOES TO FLOORBOARD AGAIN. REPLACED MASTER CYLINDER, BUT WAS TOLD IT WAS PROBABLY THE ABS BOOSTER. NEEDS TO BE A RECALL. THIS IS THE 60 TH COMPLAINT. ALSO BACK UP CAMERA IS UPSIDE DOWN.
Incident date: Nov 10, 2020
TL* THE CONTACT OWNS A 2012 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE REAR DRIVER'S SIDE BRAKE LIGHT FAILED TO OPERATE CORRECTLY WHILE THE BRAKE PEDAL WAS DEPRESSED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AND INFORMED THE CONTACT THAT THE VIN WAS NOT UNDER RECALL. THE FAILUR
... E MILEAGE WAS APPROXIMATELY 84,000. *BF THE CONSUMER REFERENCED RECALL 14M03.Read more
Incident date: Nov 13, 2020
I HAVE TO CHANGE THE BREAKS & ROTORS TWICE IN 2 YEARS. MY MECHANIC SAYS IT IS THE 'BREAK BOOSTER'. HE STATED THAT THEIR MIGHT BE A RECALL. THE VEHICLE IS HAVING ISSUES STOPPING. I AM AFRAID THE WILL GO OUT AND CAUSE AN ACCIDENT. THE BREAKS MAKE A RELEASED AIR SOUND AND IT IS HARD TO MAKE A COMPLETE STOP. SO I STOPPED DRIVING IT.
Incident date: Nov 21, 2020
VEHICLE HAS ORIGINAL 20" ALUMINUM WHEELS. THE CAR RIMS ARE SHOWING ADVANCED CORROSION AND DEEP PITTING OF THE CHROME NEAR THE WHEEL MOUNTING STUDS AND BETWEEN THE SPOKES. I SUSPECT GALVANIC CORROSION. WASHING AND WAXING WHEELS DOES NOT HELP.
Incident date: Nov 20, 2020
THE TRACTION CONTROL LIGHT COMES ON ALL THE TIME. WHEN YOU TAKE OFF THE CAR IS GUTLESS NO POWER. UNTIL YOU HIT TRACTION CONTROL OFF. SOMETIMES DOES IT AFTER. BIT. SOMEONE ALMOST HIT ME PULLING OUT FROM THE GAS STATION LAST NIGHT AGAIN, DUE TO NO POWER! IT ALSO MESSES WITH THE SHIFTING DUE TO THE TRACTION CONTROL IVE PUT EVERYTHING INTO MY CAR. THIS IS A HUGE PROBLEM DUE TO THE FACT IT CAN MESS WIT
... H THE TRANSMISSION AND ENGINE THROWING OFF THE TIMING. THIS SHOULD BE RECALLED, IVE SEEN MANY PEOPLE COMPLAINING ABOUT THE EXACT SAMETHING. THEN THERE'S THE BRAKES WHICH ARE NEW BUT YET THE PEDAL HAS TO BE PUSHED ALMOST TO THE FLOOR TO COME TO COMPLETE STOP.Read more
Incident date: Nov 20, 2020
THE TRACTION CONTROL LIGHT COMES ON ALL THE TIME. WHEN YOU TAKE OFF THE CAR IS GUTLESS NO POWER. UNTIL YOU HIT TRACTION CONTROL OFF. SOMETIMES DOES IT AFTER. BIT. SOMEONE ALMOST HIT ME PULLING OUT FROM THE GAS STATION LAST NIGHT AGAIN, DUE TO NO POWER! IT ALSO MESSES WITH THE SHIFTING DUE TO THE TRACTION CONTROL IVE PUT EVERYTHING INTO MY CAR. THIS IS A HUGE PROBLEM DUE TO THE FACT IT CAN MESS WIT
... H THE TRANSMISSION AND ENGINE THROWING OFF THE TIMING. THIS SHOULD BE RECALLED, IVE SEEN MANY PEOPLE COMPLAINING ABOUT THE EXACT SAMETHING. THEN THERE'S THE BRAKES WHICH ARE NEW BUT YET THE PEDAL HAS TO BE PUSHED ALMOST TO THE FLOOR TO COME TO COMPLETE STOP.Read more
Incident date: Nov 20, 2020
THE TRACTION CONTROL LIGHT COMES ON ALL THE TIME. WHEN YOU TAKE OFF THE CAR IS GUTLESS NO POWER. UNTIL YOU HIT TRACTION CONTROL OFF. SOMETIMES DOES IT AFTER. BIT. SOMEONE ALMOST HIT ME PULLING OUT FROM THE GAS STATION LAST NIGHT AGAIN, DUE TO NO POWER! IT ALSO MESSES WITH THE SHIFTING DUE TO THE TRACTION CONTROL IVE PUT EVERYTHING INTO MY CAR. THIS IS A HUGE PROBLEM DUE TO THE FACT IT CAN MESS WIT
... H THE TRANSMISSION AND ENGINE THROWING OFF THE TIMING. THIS SHOULD BE RECALLED, IVE SEEN MANY PEOPLE COMPLAINING ABOUT THE EXACT SAMETHING. THEN THERE'S THE BRAKES WHICH ARE NEW BUT YET THE PEDAL HAS TO BE PUSHED ALMOST TO THE FLOOR TO COME TO COMPLETE STOP.Read more
Incident date: Nov 20, 2020
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFA
... CTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.Read more
Incident date: Oct 20, 2020
THE PTU LEAKS TRANSMISSION FLUID. I WAS TOLD THIS WAS A PROBLEM SINCE THE CAR WAS MANUFACTURED. I WANTED TO KNOW WHY THERE WASN'T A RECALL ON IT. IT CAN DAMAGE OTHER SEALS ON CAR AND CAUSE A SAFETY HAZARD. I JUST BROUGHT MY CAR A MONTH AGO AND WAS NEVER TOLD ABOUT IT. I WAS TOLD NOT TO DRIVE IT THAT OFTEN TILL I GET IT FIXED. MY CAR WAS NOT SHIFTING RIGHT, SMOKING, AND I HAVE TO ADD TRANSMISSION F
... LUID TO IT. THERE IS NO WAY TO TELL IF IT HAS TOO MUCH, WHICH WILL CAUSE IT TO HAVE OTHER PROBLEMS IN THE LONG RUN. YOU SEE THE SMOKE WHEN DRIVING. IT LOOKS LIKE THE CAR IS ON FIRERead more
Incident date: Sep 24, 2020
MY 2015 MKZ STARTED HAVING PROBLEMS IN SEPTEMBER 2020 WHEN THE CHECK ENGINE LIGHT CAME ON AS WELL AS THE INDICATOR FOR LOW ENGINE OIL PRESSURE, BOTH COMING ON WHEN THE CAR IS IN MOTION. WE PURCHASED THE EXTENDED WARRANTY WITH THE VEHICLE AND AFTER TAKING IT TO FORD AUTO NATION IN PANAMA CITY, THEY TOLD US IT WAS THE CATALYTIC CONVERTER. THEY DID NOT TEST WHY THE LOW ENGINE OIL PRESSURE INDICATOR L
... IGHT CAME ON, ONLY STATING IT WAS DUE TO THE CATALYTIC CONVERTER. I HAD TO CALL THEM TWICE TO EVEN GET AN UPDATE ON MY VEHICLE AS NO ONE WOULD CALL ME REGARDING THE ISSUES. WE THEN BROUGHT IT TO THE LOCAL MECHANIC WE USUALLY USE AND THEY STATED THE CAR HAD TWO EMISSION RECALLS/BULLETINS; ONE FOR THE CATALYTIC CONVERTER AND THE SECOND FOR THE POWERTRAIN CONTROL MODULE REPROGRAMMING ( WHICH I HAVE COPIES OF). AFTER TAKING IT BACK TO FORD AUTO NATION PANAMA CITY, THEY STATED THESE TWO RECALLS DID NOT APPLY TO MY VEHICLE AND WOULD NOT HELP US, EVEN AFTER GIVING THEM COPIES OF SUCH PAPERWORK. THEY STATED THAT JUST BECAUSE THE RECALLS/BULLETINS PULLED UP WITH MY VIN NUMBER, IT DID NOT MEAN THOSE WERE APPLICABLE TO MY VEHICLE. SINCE THE INCIDENT WITH FORD AUTO NATION PANAMA CITY, MY VEHICLE HAS BEEN TO THE LOCAL MECHANICS SHOP 3 TIMES FOR REPAIR TO THE OIL PRESSURE SWITCH, 2 DIFFERENT O2 SENSORS (FRONT LEFT AND BACK RIGHT) ALONG WITH CHANGING OUT OF SPARK PLUGS AS THE CORRECT ONES WERE NEVER INSTALLED AND A HUGE GAP WAS FOUND BETWEEN THEM ( I PURCHASED THIS CAR ONE YEAR AGO). THE CODES FOR THE CHECK ENGINE LIGHT ALL THREE TIMES HAVE SHOWN THE O2 SENSORS AND CATALYTIC CONVERTER. I WANT MY CAR REPAIRED PROPERLY AND MY FUNDS REIMBURSED AS THIS WOULD NOT HAVE HAPPENED IF FORD AUTO NATION PANAMA CITY WOULD HAVE REPAIRED MY VEHICLE PROPERLY WHEN WE PROVIDED THEM THE PAPERWORK REGARDING THE EMISSION RECALLS/BULLETINS.Read more
Incident date: Nov 1, 2020
MY VEHICLE A 2012 LINCOLN MKX WITH UNDER 32,000 MILES SPORADICALLY WHEN SHIFTED TO PARK THE GEAR SHIFT DOES NOT SHOW THE VEHICLE HAS BEEN SET TO PARK. & A MESSAGE APPEARS INSTRUCTING TO "SHIFT THE VEHICLE TO PARK"
Incident date: Nov 5, 2018
TRANSMISSION NOT IN PARK BUT IT IS IN PARK. DRIVERS DOOR AJAR BUT DOOR IS SHUT. THESE SHOW UP IN THE DASH INFORMATION CENTER. GETTIN WORSE WITH TIME. MKX ONLY HAS 37,500 MILES. 2015 MKX. FEAR SAFETY .
Incident date: Nov 13, 2020
REAR WINDOW EXPLODED SHATTERING THE GLASS COMPLETELY. OCCURRED ONCE THE ENGINE WAS OFF WHILE PARKED.
Incident date: Oct 27, 2011
LIFT GATE WILL OPEN WITHOUT PROMPTING. HAVE PARKED THE VEHICLE AND WENT INSIDE AND COME BACK OUTSIDE AND LIFTGATE WILL BE OPEN. AT OTHER TIMES IT WILL NOT OPEN OR CLOSE WHEN I PUSH THE BUTTON ON THE DASH OR THE REAR CARGO BUTTON OR KEY FOB BUTTON. CAMERA GOES FUZZY OR BLACKS OUT.
Incident date: Oct 27, 2011
LIFT GATE WILL OPEN WITHOUT PROMPTING. HAVE PARKED THE VEHICLE AND WENT INSIDE AND COME BACK OUTSIDE AND LIFTGATE WILL BE OPEN. AT OTHER TIMES IT WILL NOT OPEN OR CLOSE WHEN I PUSH THE BUTTON ON THE DASH OR THE REAR CARGO BUTTON OR KEY FOB BUTTON. CAMERA GOES FUZZY OR BLACKS OUT.
Incident date: Oct 8, 2020
WHEN MAKING A STOP THE BRAKES ARE HARD, THEN SUDDENLY THE GO ALL THE WAY TO THE FLOOR. THEN AT AT TRAFFIC LIGHT WAITING FOR THE LIGHT TO CHANGE THE CAR DIES, I HAVE TO PUT IT IN PARK TO START IT UP. THE ENGINE LIGHT WILL COME ON FOR ABOUT 30 MINUTES. I'D TAKEN IT TO THE FORD LINCOLN DEALERSHIP THE DIAGNOSIS WAS THE BRAKE BOOSTER COST WAS 905.00 ALSO THE BACK UP CAMERA US UPSIDE DOWN.
Incident date: Nov 1, 2019
TL* THE CONTACT OWNS A 2018 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DEPRESSING THE WINDOW SWITCH FOR THE DRIVER'S SIDE REAR WINDOW, THE BLIND SPOT WARNING SYSTEM WAS DEACTIVATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Incident date: Nov 1, 2019
TL* THE CONTACT OWNS A 2018 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DEPRESSING THE WINDOW SWITCH FOR THE DRIVER'S SIDE REAR WINDOW, THE BLIND SPOT WARNING SYSTEM WAS DEACTIVATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Incident date: Nov 10, 2020
I WAS DRIVING IN THE LEFT LANE, OF A MULTI-LANE INTERSTATE. I HAD THE CRUISE CONTROL ON. THERE WAS A STANDARD-SIZED DUMP TRUCK IN THE LANE NEXT TO MINE, UP AHEAD. THE ROAD WAS STRAIGHT, WITH ONLY A SLIGHT INCLINE. THERE WERE NO VEHICLES IN FRONT OF ME FOR AT LEAST A HALF OF A MILE OR MORE, AND ALL TRAFFIC WAS RUNNING SMOOTHLY. AS I PASSED THE TRUCK, THE CAR SUDDENLY JAMMED ON THE BRAKES.
... I'M NOT SURE, BUT I EITHER INSTINCTIVELY HIT CANCEL ON THE CRUISE CONTROL, OR I PUT MY FOOT ON THE BRAKE. EITHER WAY, IT ARRESTED THE HARD BRAKING SITUATION. I NOTICED THAT THE SUN WAS AT MY 2 O'CLOCK POSITION, AND AS I BEGAN TO PASS THE DUMP TRUCK, ITS' SHADOW WAS THROWN ONTO MY VEHICLE. I'M SURMISING THAT PERHAPS THE COMPUTER THOUGHT THE SHADOW WAS AN OBJECT AND TOOK ACTION. REGARDLESS, THIS WAS AN ENORMOUS SAFETY ISSUE. HAD THERE BEEN A VEHICLE CLOSE BEHIND ME, IT WOULD HAVE CERTAINLY RESULTED IN A MASSIVE ACCIDENT. IF THIS CAR CONTAINS AN EVENT RECORDER, I WOULD BE HAPPY FOR YOU OR LINCOLN TO DOWNLOAD THE DATA. I HAVE LOST ALL CONFIDENCE IN THE "SAFETY" FEATURES OF THIS CAR, PARTICULARLY THE ACTIVE BRAKING SYSTEM / COLLISION AVOIDANCE SYSTEM. I HAVE NOTICED IN THE PAST, THAT IT WILL JAM ON THE BRAKES AS IT'S COMING AROUND A CURVE ON A MULTI LANE ROAD, WHEN IT DOESN'T "SEE" THAT THE CAR AHEAD OF ME, IS ACTUALLY IN ANOTHER LANE. I HAD LEARNED TO ANTICIPATE THAT BEHAVIOR, BUT NOT THE BEHAVIOR EXPERIENCED YESTERDAY, WITH THE ALL-OUT PANIC BRAKE. IF THERE IS ANYTHING I CAN DO TO HELP INVESTIGATE THIS INCIDENT, PLEASE CONTACT ME ASAP.Read more
Incident date: Nov 10, 2020
I WAS DRIVING IN THE LEFT LANE, OF A MULTI-LANE INTERSTATE. I HAD THE CRUISE CONTROL ON. THERE WAS A STANDARD-SIZED DUMP TRUCK IN THE LANE NEXT TO MINE, UP AHEAD. THE ROAD WAS STRAIGHT, WITH ONLY A SLIGHT INCLINE. THERE WERE NO VEHICLES IN FRONT OF ME FOR AT LEAST A HALF OF A MILE OR MORE, AND ALL TRAFFIC WAS RUNNING SMOOTHLY. AS I PASSED THE TRUCK, THE CAR SUDDENLY JAMMED ON THE BRAKES.
... I'M NOT SURE, BUT I EITHER INSTINCTIVELY HIT CANCEL ON THE CRUISE CONTROL, OR I PUT MY FOOT ON THE BRAKE. EITHER WAY, IT ARRESTED THE HARD BRAKING SITUATION. I NOTICED THAT THE SUN WAS AT MY 2 O'CLOCK POSITION, AND AS I BEGAN TO PASS THE DUMP TRUCK, ITS' SHADOW WAS THROWN ONTO MY VEHICLE. I'M SURMISING THAT PERHAPS THE COMPUTER THOUGHT THE SHADOW WAS AN OBJECT AND TOOK ACTION. REGARDLESS, THIS WAS AN ENORMOUS SAFETY ISSUE. HAD THERE BEEN A VEHICLE CLOSE BEHIND ME, IT WOULD HAVE CERTAINLY RESULTED IN A MASSIVE ACCIDENT. IF THIS CAR CONTAINS AN EVENT RECORDER, I WOULD BE HAPPY FOR YOU OR LINCOLN TO DOWNLOAD THE DATA. I HAVE LOST ALL CONFIDENCE IN THE "SAFETY" FEATURES OF THIS CAR, PARTICULARLY THE ACTIVE BRAKING SYSTEM / COLLISION AVOIDANCE SYSTEM. I HAVE NOTICED IN THE PAST, THAT IT WILL JAM ON THE BRAKES AS IT'S COMING AROUND A CURVE ON A MULTI LANE ROAD, WHEN IT DOESN'T "SEE" THAT THE CAR AHEAD OF ME, IS ACTUALLY IN ANOTHER LANE. I HAD LEARNED TO ANTICIPATE THAT BEHAVIOR, BUT NOT THE BEHAVIOR EXPERIENCED YESTERDAY, WITH THE ALL-OUT PANIC BRAKE. IF THERE IS ANYTHING I CAN DO TO HELP INVESTIGATE THIS INCIDENT, PLEASE CONTACT ME ASAP.Read more
Incident date: Nov 10, 2020
I WAS DRIVING IN THE LEFT LANE, OF A MULTI-LANE INTERSTATE. I HAD THE CRUISE CONTROL ON. THERE WAS A STANDARD-SIZED DUMP TRUCK IN THE LANE NEXT TO MINE, UP AHEAD. THE ROAD WAS STRAIGHT, WITH ONLY A SLIGHT INCLINE. THERE WERE NO VEHICLES IN FRONT OF ME FOR AT LEAST A HALF OF A MILE OR MORE, AND ALL TRAFFIC WAS RUNNING SMOOTHLY. AS I PASSED THE TRUCK, THE CAR SUDDENLY JAMMED ON THE BRAKES.
... I'M NOT SURE, BUT I EITHER INSTINCTIVELY HIT CANCEL ON THE CRUISE CONTROL, OR I PUT MY FOOT ON THE BRAKE. EITHER WAY, IT ARRESTED THE HARD BRAKING SITUATION. I NOTICED THAT THE SUN WAS AT MY 2 O'CLOCK POSITION, AND AS I BEGAN TO PASS THE DUMP TRUCK, ITS' SHADOW WAS THROWN ONTO MY VEHICLE. I'M SURMISING THAT PERHAPS THE COMPUTER THOUGHT THE SHADOW WAS AN OBJECT AND TOOK ACTION. REGARDLESS, THIS WAS AN ENORMOUS SAFETY ISSUE. HAD THERE BEEN A VEHICLE CLOSE BEHIND ME, IT WOULD HAVE CERTAINLY RESULTED IN A MASSIVE ACCIDENT. IF THIS CAR CONTAINS AN EVENT RECORDER, I WOULD BE HAPPY FOR YOU OR LINCOLN TO DOWNLOAD THE DATA. I HAVE LOST ALL CONFIDENCE IN THE "SAFETY" FEATURES OF THIS CAR, PARTICULARLY THE ACTIVE BRAKING SYSTEM / COLLISION AVOIDANCE SYSTEM. I HAVE NOTICED IN THE PAST, THAT IT WILL JAM ON THE BRAKES AS IT'S COMING AROUND A CURVE ON A MULTI LANE ROAD, WHEN IT DOESN'T "SEE" THAT THE CAR AHEAD OF ME, IS ACTUALLY IN ANOTHER LANE. I HAD LEARNED TO ANTICIPATE THAT BEHAVIOR, BUT NOT THE BEHAVIOR EXPERIENCED YESTERDAY, WITH THE ALL-OUT PANIC BRAKE. IF THERE IS ANYTHING I CAN DO TO HELP INVESTIGATE THIS INCIDENT, PLEASE CONTACT ME ASAP.Read more