Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Feb 4, 2021
I'VE BROUGHT MY CAR BACK NUMEROUS TIMES FOR THE SAME PROBLEM, A PROBLEM THAT BEGAN WITHIN THE FIRST MONTH OR PURCHASE. I'VE ASKED FOR DOCUMENTATION OFF ALL THE 'REPAIRS' TO NO AVAIL. SOME OF THE WAYS THE PROBLEM PRESENTS ITS SELF INCLUDE THE FOLLOWING- SOON AFTER STARTING THE CAR & BEGINNING THE DRIVE IT COMPLETELY STALLS AND SHUTS OFF, IT COULD TAKE NUMEROUS TRIES BEFORE RESTART. OR OTHER TIMES W... Read more
Incident date: Dec 12, 2019
IN REVERSE (BOTH STATIC AND IN MOTION), REARVIEW CAMERA FLICKERS CONSTANTLY BETWEEN IMAGE AND BLACK SCREEN MAKING IT UNSAFE TO USE CAR IN REVERSE AND DEPEND ON CAMERA FOR VISIBILITY OF OBSTACLES. 4+ ATTEMPTS TO FIX BY LINCOLN, INCLUDING REPLACEMENT OF THE REAR BACKUP CAMERA UNDER WARRANTY, HAVE NOT RESOLVED THIS SAFETY ISSUE.
Incident date: Dec 12, 2019
IN REVERSE (BOTH STATIC AND IN MOTION), REARVIEW CAMERA FLICKERS CONSTANTLY BETWEEN IMAGE AND BLACK SCREEN MAKING IT UNSAFE TO USE CAR IN REVERSE AND DEPEND ON CAMERA FOR VISIBILITY OF OBSTACLES. 4+ ATTEMPTS TO FIX BY LINCOLN, INCLUDING REPLACEMENT OF THE REAR BACKUP CAMERA UNDER WARRANTY, HAVE NOT RESOLVED THIS SAFETY ISSUE.
Incident date: Sep 28, 2018
I CAME TO A STOP ON THE SIDE OF A GROCERY STOREAND APPLIED THE BRAKE BEFORE TURNING THE CAR OFF. THE NEXT THING I K NEW THE CAR WAS HEADED TOWARD WALL. THE CAR HIT THE WALL B WITH FORCE THAT EMPLOYED MY AIR BAG.AND DAMAGED THE FRONT OF MY CAR. THIS IS NOT THE ONLY INCIDENT I HAVE HAD WITH THE BRAKES . I ALWAYS TRY TO DRIVE A CAR LENGTH FROM THE CAR IN FRONT OF ME FOR FEAR OF THE BRAKES MALFUNCTIN... Read more
Crash
1 injured
Incident date: Sep 28, 2018
I CAME TO A STOP ON THE SIDE OF A GROCERY STOREAND APPLIED THE BRAKE BEFORE TURNING THE CAR OFF. THE NEXT THING I K NEW THE CAR WAS HEADED TOWARD WALL. THE CAR HIT THE WALL B WITH FORCE THAT EMPLOYED MY AIR BAG.AND DAMAGED THE FRONT OF MY CAR. THIS IS NOT THE ONLY INCIDENT I HAVE HAD WITH THE BRAKES . I ALWAYS TRY TO DRIVE A CAR LENGTH FROM THE CAR IN FRONT OF ME FOR FEAR OF THE BRAKES MALFUNCTIN... Read more
Crash
1 injured
Incident date: Sep 28, 2018
I CAME TO A STOP ON THE SIDE OF A GROCERY STOREAND APPLIED THE BRAKE BEFORE TURNING THE CAR OFF. THE NEXT THING I K NEW THE CAR WAS HEADED TOWARD WALL. THE CAR HIT THE WALL B WITH FORCE THAT EMPLOYED MY AIR BAG.AND DAMAGED THE FRONT OF MY CAR. THIS IS NOT THE ONLY INCIDENT I HAVE HAD WITH THE BRAKES . I ALWAYS TRY TO DRIVE A CAR LENGTH FROM THE CAR IN FRONT OF ME FOR FEAR OF THE BRAKES MALFUNCTIN... Read more
Crash
1 injured
Incident date: Nov 20, 2020
TL* THE CONTACT OWNS A 2010 LINCOLN MKS. THE CONTACT STATED WHILE THE VEHICLE WAS STATIONARY, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT STATED THAT THE VEHICLE MAINTENANCE LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER GENGRAS FORD (225 NEW BRITAIN AVE, PLAINVILLE, CT 06062, (860) 793-8885). UPON INVESTIGATION, THE DEALER ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN ... Read more
Incident date: Jan 26, 2021
I HAVE NOTICED EXHAUST FUMES IN THE CABIN WHEN DRIVING. I DRIVE BOTH HIGHWAY AND CITY, BUT IT IS WORSE ON THE HIGHWAY. I STARTED FEELING TIRES AND FOGGY HEADED EVERY TIME I DROVE. I TRIED RECYCLING AIR AND OPEN AIR BOTH BUT DIDN'T SEEM TO HELP. I WENT TO THE DEALERSHIP FOR OIL CHANGE AND TOLD THEM ABOUT THE PROBLEM. SERVICE CONCIERGE SAID THEY HAD ANOTHER 2016 MKX IN AT THAT TIME WITH THE SAME PRO... Read more
Incident date: Feb 3, 2021
ENCOUNTERED EXTENDED BRAKE PEDAL RANGE AND PRESSURE REQUIRED TO PROPERLY APPLY BRAKES AFTER ENGAGING ABS WHILE DRIVING ON SLIPPERY SURFACE. FOLLOWING INCIDENT, BRAKE FLUID RESERVOIR CHECKED FULL, AND CONDITION CONTINUED.
Incident date: Dec 30, 2020
12/30/20 STOPPED AT RED TRAFFIC LIGHT WITH FOOT BRAKE. ENGINE AND ELECTRICAL SHUT DOWN. VEHICLE WENT TO PARK AND WOULD NOT START AGAIN OR SHIFT OUT OF PARK. NOTHING WORKED! HAD TO BE TOWED TO LINCOLN DEALER. THE MILEAGE WAS 6,000! JULY 2020 I HAD COMPLAINED OF TRANSMISSION BANGING SHIFTING TO DRIVE OR REVERSE. DEALER SAID ALL WAS FINE. IT HAS BEEN 34 DAYS, DEALER REPLACE A MODULE WITCH DID NOT... Read more
Incident date: Dec 30, 2020
12/30/20 STOPPED AT RED TRAFFIC LIGHT WITH FOOT BRAKE. ENGINE AND ELECTRICAL SHUT DOWN. VEHICLE WENT TO PARK AND WOULD NOT START AGAIN OR SHIFT OUT OF PARK. NOTHING WORKED! HAD TO BE TOWED TO LINCOLN DEALER. THE MILEAGE WAS 6,000! JULY 2020 I HAD COMPLAINED OF TRANSMISSION BANGING SHIFTING TO DRIVE OR REVERSE. DEALER SAID ALL WAS FINE. IT HAS BEEN 34 DAYS, DEALER REPLACE A MODULE WITCH DID NOT... Read more
Incident date: Dec 30, 2020
12/30/20 STOPPED AT RED TRAFFIC LIGHT WITH FOOT BRAKE. ENGINE AND ELECTRICAL SHUT DOWN. VEHICLE WENT TO PARK AND WOULD NOT START AGAIN OR SHIFT OUT OF PARK. NOTHING WORKED! HAD TO BE TOWED TO LINCOLN DEALER. THE MILEAGE WAS 6,000! JULY 2020 I HAD COMPLAINED OF TRANSMISSION BANGING SHIFTING TO DRIVE OR REVERSE. DEALER SAID ALL WAS FINE. IT HAS BEEN 34 DAYS, DEALER REPLACE A MODULE WITCH DID NOT... Read more
Incident date: Jan 21, 2021
TL* THE CONTACT OWNS A 2015 LINCOLN MKZ. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. AFTER CHARGING THE BATTERY AND STARTING THE VEHICLE, THE VEHICLE DROVE ROUGH AND WOULD NOT PROPERLY ACCELERATE. THE VEHICLE WAS TOWED TO THE LOCAL DEALER FUTURE FORD LINCOLN OF CONCORD LOCATED AT 2285 DIAMOND BLVD, CONCORD, CA 94520 WHO DIAGNOSED THAT THE ELECTRICAL HARNESS WAS FAULTY AND NEEDED TO BE REP... Read more
Incident date: Feb 1, 2021
I HAVE AN AIRBAG LIGHT THAT COMES ON IN THIS CAR, THERE IS SUPPOSED TO BE EXTENDED COVERAGE FROM WHEN THEY REPLACED IT THE FIRST TIME UNDER WARRANTY FOR 1ST RECALL, DEALER TRYING TO SAY I MIGHT HAVE TO PAY TO DIAG IT BECAUSE IT COULD BE UNRELATED, BUT ALSO I JUST READ AN ARTICLE DATED 1/22/2021 STATING THERE IS ANOTHER AIRBAG RECALL FOR 2006 ZEPYHR BUT MY VIN ISNT SHOWING UP. HTTPS://WWW.CARANDDR... Read more
Incident date: Jan 19, 2021
THE CAR HAS 82,000 MILES ON IT. THE THROTTLE POSITION SENSOR SEEMS TO BE ACTING UP. AFTER RESEARCHING THIS ISSUE ON THE NET, IT APPEARS THIS HAS BEEN AN ISSUE SINCE 04 WITH FORDS. IN ADDITION, THEY ARE ON THE 3RD GENERATION SENSOR. I WAS DRIVING NORMAL SPEEDS, THEN THE WARNING LIGHT CAME ON, KILLING THE POWER TO THE ENGINE, PUT ME IN A PRECARIOUS SITUATION ON A 45 50 MILE AN HR ROAD. SINCE THI... Read more
Incident date: Jan 19, 2021
THE CAR HAS 82,000 MILES ON IT. THE THROTTLE POSITION SENSOR SEEMS TO BE ACTING UP. AFTER RESEARCHING THIS ISSUE ON THE NET, IT APPEARS THIS HAS BEEN AN ISSUE SINCE 04 WITH FORDS. IN ADDITION, THEY ARE ON THE 3RD GENERATION SENSOR. I WAS DRIVING NORMAL SPEEDS, THEN THE WARNING LIGHT CAME ON, KILLING THE POWER TO THE ENGINE, PUT ME IN A PRECARIOUS SITUATION ON A 45 50 MILE AN HR ROAD. SINCE THI... Read more
Incident date: Jan 7, 2021
IN JANUARY 2021, MY VEHICLE HAD REACHED ABOUT 60,000 MILES. AS I WAS BACKING OUT OF MY DRIVEWAY, I NOTICED MULTIPLE WARNING LIGHTS ON THE INSTRUMENT PANEL AND AS I TRIED TO STOP THE CAR DISCOVERED THAT THE BRAKES WERE NOT WORKING. I PULLED THE EMERGENCY BRAKE HANDLE AND STOPPED THE CAR. HAD THE CAR NOT STOPPED, I PROBABLY WOULD NOT HAVE AVOIDED GOING INTO THE STREET. I TURNED OFF AND RESTARTED THE... Read more
Incident date: Jan 7, 2021
IN JANUARY 2021, MY VEHICLE HAD REACHED ABOUT 60,000 MILES. AS I WAS BACKING OUT OF MY DRIVEWAY, I NOTICED MULTIPLE WARNING LIGHTS ON THE INSTRUMENT PANEL AND AS I TRIED TO STOP THE CAR DISCOVERED THAT THE BRAKES WERE NOT WORKING. I PULLED THE EMERGENCY BRAKE HANDLE AND STOPPED THE CAR. HAD THE CAR NOT STOPPED, I PROBABLY WOULD NOT HAVE AVOIDED GOING INTO THE STREET. I TURNED OFF AND RESTARTED THE... Read more
Incident date: Jan 21, 2021
TL* THE CONTACT OWNS A 2013 LINCOLN MKX. THE CONTACT STATED THAT WHILE DRIVING AND COMING TO A STOP LIGHT, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO LOWER, CAUSING THE BRAKING DISTANCE TO BE EXTENDED. AFTER THE VEHICLE CAME TO A STOP, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO BILL HOOD FORD (1500 N. MORRISON BLVD, HAMMOND, LA 70401) TO BE DIAGNOSED.... Read more
Incident date: Aug 10, 2020
RECALL ISSUED IN AUGUST OF 2020. I HAVE CALLED MONTHLY TO GET OBTAIN AN UPDATE FOR THE AVAILABILITY OF PART NEEDED TO REPAIR MY VEHICLES BRAKES, AND MY DEALERSHIP KEEPS PUSHING THE DATE OF AVAILABILITY BACK. THE DEALERSHIP STATES THAT THE MANUFACTURER IS NOT PROVIDING A DATE WHEN THE PART WILL BE AVAILABLE. MY DEALERSHIP IS INSTRUCTED ME TO CHECK MY VEHICLE 'DAILY FOR BRAKE FLUID LEAKS," THIS I... Read more
Incident date: Jan 1, 2020
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS INTERMITTENTLY DEPRESSED TO THE FLOORBOARD WITHOUT WARNING. TODD JUDY FORD OF HUNTINGTON (2480 5TH AVE, HUNTINGTON, WV 25703)... Read more
Incident date: Aug 14, 2020
AFTER HITTING BRAKES HARD ON WET SURFACE THE ABS ACTIVATED. FROM THAT POINT ON THE BRAKES WOULD DEPRESS TO THE FLOOR. TRIED TO PUMP UP, BUT THE BRAKE PEDAL WOULD STILL DROP TO FLOOR BOARD. AT ONE POINT THE CAR WAS PULLED OVER SINCE THE BRAKES NO LONGER WORKED. HAD MASTER CYL REPLACED, LINES DRAINED. PEDAL STILL SEEMS SOFT. I'VE HAD 3 DIFFERENT MECHANICS WORK ON THE BRAKES AND ALL 3 DID SOMET... Read more
Incident date: Jan 21, 2021
BOTH DRIVER AND PASSENGER SIDE LOWER BALL JOINTS HAVE FRACTURED, BEEN REPLACED AND HAVE FRACTURED AGAIN. THE STUD POST ITSELF CONTINUES TO FRACTURE ABOVE THE CONTROL ARM MOUNTING HOLE, DESPITE BOTH BALL JOINTS BEING REPLACED AND RETORQUED TO MANUFACTURER RECOMMENDED TIGHTNESS.
Incident date: Jan 21, 2021
BOTH DRIVER AND PASSENGER SIDE LOWER BALL JOINTS HAVE FRACTURED, BEEN REPLACED AND HAVE FRACTURED AGAIN. THE STUD POST ITSELF CONTINUES TO FRACTURE ABOVE THE CONTROL ARM MOUNTING HOLE, DESPITE BOTH BALL JOINTS BEING REPLACED AND RETORQUED TO MANUFACTURER RECOMMENDED TIGHTNESS.
Incident date: Oct 1, 2019
I'VE BEEN GETTING AIRBAG WARNINGS FROM FORD VIA MAIL FOR OVER A YEAR. I MADE AN APPT AT THE FORD SVC DEPT IN CARSON CITY NV OVER A YEAR AGO. I'VE MADE FOLLOW UP CALLS BUT THEY DON'T HAVE THE RIGHT PART & CANNOT / WILL NOT REPAIR MY CAR. ALL I GET IS PAPER IN THE MAIL & PROMISES.
Incident date: Jan 1, 2020
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED JACK DEMMER LINCOLN, INC. (21531 MICHIGAN AVE, DEARBORN, MI 48124, (313) 274-8800) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED WHILE DRIVING AT AN UNDIS... Read more
Incident date: Aug 1, 2020
TL* THE CONTACT OWNS A 2018 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED BAYWAY LINCOLN 12333 GULF FWY, HOUSTON, TX 77034; (281) 929-6500) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER E... Read more
Incident date: Jan 19, 2021
19 JAN 2021 - FRONT MOONROOF GLASS EXPLODED OUT AT 69 MILES PER HOUR WITH NO OTHER VEHICLES AROUND, NO DEBRIS AROUND, ON I65 SOUTHBOUND AT APPROXIMATELY 8:00PM AND 61 DEGREES. AFTER GLASS EXPLODED OUTWARD, RESIDUAL GLASS THEN FELL ON MY HEAD (BALD), DOWN MY BACK AND SEAT (CROUCH) AREA AND BARELY BEING ABLE TO MAINTAIN THE VEHICLE.
1 injured
Incident date: Dec 28, 2020
STALLED WHILE DRIVING. DOES NOT START. WHILE ALL ELECTRICAL PARTS ARE WORKING INCLUDING BATTERY. CAR HAS BEEN IN LINCOLN DEALER'S SHOP SINCE 12/30/2020. I HAVE BEEN TOLD THEY HAVE NOT BEEN ABLE FO DETECT THE PROBLEM.
Incident date: Jan 4, 2021
JANUARY 4, 2021- WHILE CRUISING WITH MY FAMILY ON THE INTERSTATE AT A SPEED OF 75-80 MPH, THE TRANSMISSION RANDOMLY SHIFTED FROM 6TH GEAR TO 2ND OR FIRST GEAR CAUSING THE VEHICLE TO SKID OUT OF CONTROL ACROSS BOTH LANES AND SPINNING THE MOTOR AT AN EXTREMELY HIGH RPM. I PUT IT IN NEUTRAL AND I SHUT OFF THE KEY AND COASTED TO A STOP. WE WERE LUCKY THAT THERE WERE NO OTHER VEHICLES IN OUR VICINITY.... Read more
Incident date: Jan 10, 2021
WE'VE HAD THIS VEHICLE FOR A LITTLE LESS THAN TWO MONTHS. THE APP STARTED SENDING NOTIFICATIONS ABOUT THE CAR GOING INTO DEEP SLEEP AND NEEDING TO CONSERVE BATTERY WITHIN A WEEK AFTER PURCHASE. WE WERE UNABLE TO USE REMOTE UNLOCK OR START. JAN 10, IT WAS DEAD AFTER SITTING OVERNIGHT AND NEEDED TO BE JUMP STARTED. AFTER THAT, THE RUNNING BOARDS WERE STUCK ONE UP AND ONE DOWN ALL DAY. THE NEXT DAY I... Read more
Incident date: Nov 1, 2019
HVAC CONTROLS TURNS ITSELF OFF, CAUSING WINDSHEILD TO FOG UP.
Incident date: Jan 1, 2021
THE BACKUP CAMERA FREQUENTLY STOPS WORKING, WHICH GREATLY REDUCES REARWARD VISIBILITY AND COMPROMISES SAFETY. RECALLS HAVE BEEN ISSUED FOR OTHER LINCOLN MODELS FOR THIS SAME ISSUE BUT NOT THE 2014 MKT.
Incident date: Jan 1, 2021
THE BACKUP CAMERA FREQUENTLY STOPS WORKING, WHICH GREATLY REDUCES REARWARD VISIBILITY AND COMPROMISES SAFETY. RECALLS HAVE BEEN ISSUED FOR OTHER LINCOLN MODELS FOR THIS SAME ISSUE BUT NOT THE 2014 MKT.
Incident date: Jan 9, 2021
WHILE SLOWING DOWN FOR A TRAFFIC LIGHT, WITH THE BRAKE PEDAL PRESSED, THE VEHICLE CONTINUE TO MOVE TOWARDS THE INTERSECTION. HAD TO QUICKLY PUT THE VEHICLE INTO PARK AND TURN OFF IGNITION.
Incident date: Jan 1, 2018
THE SPRAYERS ON THE HOOD WOULD NOT SPRAY WINDSHIELD WIPER FLUID. MY VEHICLE WAS IN MOTION WHEN I NEEDED TO CLEAN MY WINDSHIELD DUE TO POOR VISIBILITY.
Incident date: Jan 6, 2021
DRIVER SIDE FRONT DOOR SENSOR SAYS CAR DOOR IS OPEN EVEN WHEN DOOR IS FIRMLY SHUT. CAUSES DOORS NOT TO LOCK, INTERIOR AND PUDDLE LIGHTS REMAIN ON, DRAINS BATTERY, DOORS WON'T LOCK EVEN WITH CAR IN MOTION.
Incident date: Jan 5, 2021
LOSS OF POWER ASSIST STEERING, COULD NOT CONTROL VEHICLE ON THE ROAD. STEERING WAS STICKY, NOT SMOOTH ROTATION OF STEERING WHEEL, HARD TO MAINTAIN A STRAIGHT LINE IT STARTED WHILE DRIVING ON THE HIGHWAY WITH A WARNING TO SERVICE STEERING NOW AND WHEN I TURNED OFF THE CAR TO LOOK AT IT, WHEN I STARTED IT BACK UP, I LOST ALL POWER STEERING ASSIST
Incident date: Nov 9, 2020
CRUISE WAS SET AT 79 MPH AND THE CAR SHUT DOWN WHILE THE VEHICLE WAS IN MOTION GOING STRAIGHT ON THE INTERSTATE IN THE FAR LEFT LANE. THIS OCCURRED 4 TIMES WITH A LOT OF TRAFFIC, VERY FEARFUL EXPERIENCE. THE CAR DIED WITHOUT ANY WARNING, I ONLY KNEW IT DIED BECAUSE IT STOPPED ACCELERATING. DEALERSHIP HAD IT FOR TWO WEEK FOLLOWING THE INCIDENTS. GAVE IT BACK TO ME EXPLAINED THAT NOTHING WAS WRO... Read more
Incident date: Jan 3, 2021
REAR DECK DOOR DOES NOT FULLY CLOSE AND LOCK, CAUSING THE SYSTEM TO CONTINUALLY ATTEMPT TO CLOSE AND LOCK IT. CAUSING THE BATTERY TO BECOME FULLY DISCHARGED WHEN PARKED.
Incident date: Jun 20, 2018
THE DRIVER DOOR POPS OPEN WHEN THE CAR IS IN MOTION AND HAS BEEN DOING THIS SINCE I BOUGHT IT 3 YEARS AGO IN MAY. BUT APPARENTLY IT ISN'T A RECALL. I'M ACTUALLY SCARED TO DRIVE IT THE CAR HAD 54,000 MILES AND 59,000 5 THOUSAND MILES IN THREE YEARS. CAN MAX SAID IT WOULD BE REPAIRED FREE OF CHARGE THEY LIED. THIS IS A PROBLEM AND I'VE TALKED TO OTHER MKZ OWNERS WHO SAY THEY FIXED THE CAR AND PAID F... Read more
Incident date: Jun 20, 2018
THE DRIVER DOOR POPS OPEN WHEN THE CAR IS IN MOTION AND HAS BEEN DOING THIS SINCE I BOUGHT IT 3 YEARS AGO IN MAY. BUT APPARENTLY IT ISN'T A RECALL. I'M ACTUALLY SCARED TO DRIVE IT THE CAR HAD 54,000 MILES AND 59,000 5 THOUSAND MILES IN THREE YEARS. CAN MAX SAID IT WOULD BE REPAIRED FREE OF CHARGE THEY LIED. THIS IS A PROBLEM AND I'VE TALKED TO OTHER MKZ OWNERS WHO SAY THEY FIXED THE CAR AND PAID F... Read more
Incident date: Nov 3, 2020
MY 2012 LINCOLN MKX IS EXPERIENCING AN ISSUE WITH THE BRAKES MAKING IT ALMOST IMPOSSIBLE TO STOP. THE BRAKE PEDAL IS REQUIRING EXTREME FORCE TO STOP AND GOES ALL THE WAY TO THE FLOOR, FOLLOWED BY A HISSING AIRY SOUND. THE VEHICLE WAS TAKEN TO THE LINCOLN DEALER WHO DIAGNOSED THE ISSUE AS A BRAKES AND CHARGED ME $900. AFTER PICKING UP THE VEHICLE AND TEST DRIVING IT, THE PROBLEM PERSISTED. AFTE... Read more
Incident date: Nov 3, 2020
MY 2012 LINCOLN MKX IS EXPERIENCING AN ISSUE WITH THE BRAKES MAKING IT ALMOST IMPOSSIBLE TO STOP. THE BRAKE PEDAL IS REQUIRING EXTREME FORCE TO STOP AND GOES ALL THE WAY TO THE FLOOR, FOLLOWED BY A HISSING AIRY SOUND. THE VEHICLE WAS TAKEN TO THE LINCOLN DEALER WHO DIAGNOSED THE ISSUE AS A BRAKES AND CHARGED ME $900. AFTER PICKING UP THE VEHICLE AND TEST DRIVING IT, THE PROBLEM PERSISTED. AFTE... Read more
Incident date: Oct 13, 2020
TL* THE CONTACT OWNS A 2014 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE AT A STOP AND TO GO, THE VEHICLE LOSS MOTIVE POWER BETWEEN FIRST AND SECOND GEAR, FAILING TO ACCELERATE AS DESIGNED. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKE ROBERTS MOTORS INC., (4350 N ALBY ST, ALTON, IL 62002) WHERE THE TRANSMISSION FLUID WAS CHANGE AND A NEW HOSE WAS REPLACED HOWEVER, THE REPAIRS F... Read more
LINCOLN
CONTINENTAL
(2017) - ELECTRICAL SYSTEM
Dec 28, 2020
Incident date: Dec 26, 2020
DECEMBER 26 2020, UPON ATTEMPTING TO EXIT THE FRONT PASSENGER SEAT, THE DOOR WOULD NOT OPEN WHEN BUTTON DEPRESSED TO OPEN THE DOOR AND ALLOW PASSENGER TO EXIT. DOOR ONLY ALLOWED FOR EXIT WHEN OPENED FROM THE OUTSIDE HANDLE. INABILITY TO EXIT VEHICLE PUTS LIVES IN DANGER. VEHICLE WAS PARKED WHEN INCIDENT OCCURRED
Incident date: Dec 26, 2020
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK THE VEHICLE, THE POWER STEERING BECAME INOPERABLE. THE POWER STEERING SENSOR LIGHT, STABILITY CONTROL LIGHT AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO BE STARTED. CENTRAL FLORIDA LINCOLN (2055 W COLONIAL DR, ORLANDO, FL 32804, (407) 841-4550) STATED THA... Read more
Incident date: Dec 26, 2020
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK THE VEHICLE, THE POWER STEERING BECAME INOPERABLE. THE POWER STEERING SENSOR LIGHT, STABILITY CONTROL LIGHT AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO BE STARTED. CENTRAL FLORIDA LINCOLN (2055 W COLONIAL DR, ORLANDO, FL 32804, (407) 841-4550) STATED THA... Read more
Incident date: Dec 26, 2020
TL* THE CONTACT OWNS A 2011 LINCOLN MKZ. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK THE VEHICLE, THE POWER STEERING BECAME INOPERABLE. THE POWER STEERING SENSOR LIGHT, STABILITY CONTROL LIGHT AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO BE STARTED. CENTRAL FLORIDA LINCOLN (2055 W COLONIAL DR, ORLANDO, FL 32804, (407) 841-4550) STATED THA... Read more
Incident date: Dec 21, 2020
DISPLAY SCREEN /REAR CAMERA GOES BLANK AND DISPLAYS ERROR MESSAGE INTERMITTENTLY PART FOR IMAGE PROCESSOR WAS REPLACED AND STILL OCCURS THIS HAPPENS WHEN DRIVING AND ALSO WHEN IN REVERSE