Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 18,739 complaints for LINCOLN
Incident date: Oct 12, 2020
WHEN YOU HIT THE GAS PEDAL YOU LOSE ALL ACCELERATION. YOU HAVE TO DRIFT TO A COMPLETE STOP, TURN THE CAR OFF AND THEN RESTART IT. HAVE ALMOST BEEN HIT MULTIPLE TIMES AND ONCE ON THE HIGHWAY TRAVELING ABOUT 50 MPH. THANKFULLY TRAFFIC WAS NOT HEAVY AND I WAS ABLE TO GET MY CAR STOPPED AND RESTARTED BEFORE THE POSSIBILITY OF SOMEONE RUNNING INTO US. THERE WAS NO SHOULDER TO PULL OFF ON BECAUSE OF ... Read more
Incident date: Oct 12, 2020
WHEN YOU HIT THE GAS PEDAL YOU LOSE ALL ACCELERATION. YOU HAVE TO DRIFT TO A COMPLETE STOP, TURN THE CAR OFF AND THEN RESTART IT. HAVE ALMOST BEEN HIT MULTIPLE TIMES AND ONCE ON THE HIGHWAY TRAVELING ABOUT 50 MPH. THANKFULLY TRAFFIC WAS NOT HEAVY AND I WAS ABLE TO GET MY CAR STOPPED AND RESTARTED BEFORE THE POSSIBILITY OF SOMEONE RUNNING INTO US. THERE WAS NO SHOULDER TO PULL OFF ON BECAUSE OF ... Read more
Incident date: Oct 12, 2020
WHEN YOU HIT THE GAS PEDAL YOU LOSE ALL ACCELERATION. YOU HAVE TO DRIFT TO A COMPLETE STOP, TURN THE CAR OFF AND THEN RESTART IT. HAVE ALMOST BEEN HIT MULTIPLE TIMES AND ONCE ON THE HIGHWAY TRAVELING ABOUT 50 MPH. THANKFULLY TRAFFIC WAS NOT HEAVY AND I WAS ABLE TO GET MY CAR STOPPED AND RESTARTED BEFORE THE POSSIBILITY OF SOMEONE RUNNING INTO US. THERE WAS NO SHOULDER TO PULL OFF ON BECAUSE OF ... Read more
Incident date: Oct 25, 2020
FIRST OF ALL, I HAVE ONLY HAD MY CAR FOR ONE YEAR. DURING THIS YEAR MY CAR IS ON ITS THIRD TIME LOOSING ITS BRAKES. ALL TIMES IT HAS HAPPENED OUT OF NOWHERE, AND WHILE I WAS DRIVING AND APPLYING BRAKES TO EITHER STOP OR TURN ON A ROAD. ALL THREE TIMES I ALMOST CRASHED. I KNOW WHAT I AM ABOUT TO SAY NEXT, I SHOULDN'T HAVE DONE BUT I DON'T HAVE A SPARE CAR AND NEEDED TO CONTINUE TO DRIVE IT UNTIL... Read more
Incident date: Jan 2, 2020
WE WERE SENT A RECALL NOTICE ON THE AUTO BRAKE SYSTEM JANUARY 2020. LOCAL LINCOLN DEALER DOESN'T HAVE PARTS TO REPAIR AS OF OCTOBER 2020. THE ABS LIGHT HAS CAME ON RIGHT ABOUT THE TIME OF NOTIFICATION. KEEP GETTING TOLD THAT PARTS ARE NOT AVAILABLE TO REPAIR ON THE RECALL. IF I WANTED TO PAY FOR IT THEN THEY COULD REPAIR THE PROBLEM. THIS IS NOT SATISFACTORY. DO I NEED TO NOTIFY A BETTER BUSINESS ... Read more
Incident date: Oct 16, 2020
MY 2013 MKS IS STALLING WHILING DRIVING NUMEROUS TIMES, ALMOST CAUSED AN ACCIDENT A FEW DAYS AGO. THERE IS A RECALL ON 2013 MKS FUEL MODULE BECAUSE IT CUTS OUT WHILE DRIVING. HOWEVER, AFTER CALLING LINCOLN I AM TOLD THAT MY LINCOLN MKS 2013 IS NOT ON THE RECALL LIST. LINCOLN REFUSES TO ACKNOWLEDGE THAT MY 2013 MKS IS EXPERIENCING THE SAME ISSUE WHERE ENGINE STALL WHILE DRIVING. BECAUSE MY VIN ... Read more
Incident date: Oct 18, 2019
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED RECALL NOTIFICATION NHTSA RECALL NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT UPON CONTACTING THE LOCAL DEALER TO SCHEDULE A RECALL REPAIR APPOINTMENT HE WAS ... Read more
Crash
LINCOLN
CONTINENTAL
(2018) — VISIBILITY/WIPER
Oct 23, 2020
Incident date: Aug 14, 2020
THE WIPER AND WASHERS DO NOT OPERATE AS INTENDED. OPERATION IS SPORADIC. WASHERS DO NOT RESPOND TO THE CONTROL. THEY TURN ON BY THEMSELVES, USUALLY AFTER STARTING THE CAR AND WILL EMPTY THE WASHER FLUID RESERVOIR. THE WIPERS DO NOT RESPOND TO THE CONTROLS. THEY TOO MAY TURN ON AT ANYTIME ON THEIR OWN. BUT THEY DO NOT TURN ON WHEN YOU OPERATE THE SWITCH TO TURN THEM ON. THESE OCCURRENCES HAPPEN REG... Read more
Incident date: Aug 21, 2020
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT INITIALLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:19V809000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS AT THE TIME WERE UNAVAILABLE. HASSETT FORD (3530 SUNRISE HWY, WANTAGH, NY 11793) WAS CONTACTED NUMEROUS TIMES AND CONFIRMED EACH TIME THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT THEN STATED THAT SEVERAL WARNING LIGHTS INCLUDING THE ABS WA... Read more
Crash
1 injured
Incident date: Aug 21, 2020
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT INITIALLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:19V809000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS AT THE TIME WERE UNAVAILABLE. HASSETT FORD (3530 SUNRISE HWY, WANTAGH, NY 11793) WAS CONTACTED NUMEROUS TIMES AND CONFIRMED EACH TIME THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT THEN STATED THAT SEVERAL WARNING LIGHTS INCLUDING THE ABS WA... Read more
Crash
1 injured
Incident date: Aug 21, 2020
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT INITIALLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER:19V809000 (ELECTRICAL SYSTEM) HOWEVER, THE PARTS AT THE TIME WERE UNAVAILABLE. HASSETT FORD (3530 SUNRISE HWY, WANTAGH, NY 11793) WAS CONTACTED NUMEROUS TIMES AND CONFIRMED EACH TIME THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT THEN STATED THAT SEVERAL WARNING LIGHTS INCLUDING THE ABS WA... Read more
Crash
1 injured
Incident date: Mar 20, 2020
I WAS IN AN ACCIDENT APPROXIMATELY 7 MONTHS AGO WITH MY 2020 LINCOLN CORSAIR? A VEHICLE HIT MY DRIVER SIDE DOOR AND T-BONED MY VEHICLE. THE CAR IS STILL IN THE PROCESS OF BEING REPAIRED BUT NONE OF THE AIRBAGS DEPLOYED AT THE TIME OF THE ACCIDENT EVEN THOUGH MANY DRIVER SIDE COMPONENTS WERE DAMAGED AND OVER 28K WORTH OF DAMAGE WAS SUSTAINED. I WAS DRIVING THROUGH TO AN INTERSECTION ATTEMPTING TO... Read more
Crash
Incident date: Mar 20, 2020
I WAS IN AN ACCIDENT APPROXIMATELY 7 MONTHS AGO WITH MY 2020 LINCOLN CORSAIR? A VEHICLE HIT MY DRIVER SIDE DOOR AND T-BONED MY VEHICLE. THE CAR IS STILL IN THE PROCESS OF BEING REPAIRED BUT NONE OF THE AIRBAGS DEPLOYED AT THE TIME OF THE ACCIDENT EVEN THOUGH MANY DRIVER SIDE COMPONENTS WERE DAMAGED AND OVER 28K WORTH OF DAMAGE WAS SUSTAINED. I WAS DRIVING THROUGH TO AN INTERSECTION ATTEMPTING TO... Read more
Crash
Incident date: Mar 20, 2020
I WAS IN AN ACCIDENT APPROXIMATELY 7 MONTHS AGO WITH MY 2020 LINCOLN CORSAIR? A VEHICLE HIT MY DRIVER SIDE DOOR AND T-BONED MY VEHICLE. THE CAR IS STILL IN THE PROCESS OF BEING REPAIRED BUT NONE OF THE AIRBAGS DEPLOYED AT THE TIME OF THE ACCIDENT EVEN THOUGH MANY DRIVER SIDE COMPONENTS WERE DAMAGED AND OVER 28K WORTH OF DAMAGE WAS SUSTAINED. I WAS DRIVING THROUGH TO AN INTERSECTION ATTEMPTING TO... Read more
Crash
Incident date: Oct 1, 2019
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE EXPERIENCED SEVERAL UN-STATED BRAKE FAILURES WITH THE ABS WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. BILL WALSH FORD (2... Read more
Incident date: Oct 13, 2020
I LOST COMPLETE CONTROL OF STEERING OF MY LINCOLN WHILE DRIVING ( NO STEERING WHATSOEVER) AND FORTUNATELY THE DIRECTION OF THE CAR WAS HEADING TOWARD THE SHOULDER OF THE TURNPIKE. AND I GOT OFF THE ROAD ONTO SHOULDER. SCARY!! THIS CAR WAS RECALLED TWICE FOR THE STEERING SHAFT AND WAS TO HAVE BEEN REPAIRED. OR WAS IT!?? THIS COULD HAVE BEEN A MAJOR ACCIDENT, WITH LOSS OF STEERING!! FORD NEEDS TO ... Read more
Incident date: Sep 10, 2020
AC ON RIGHT SIDE STOPPED WORKING, RIGHT DOOR STOP LOCKING AND LATER THE LEFT DOOR STOPPED LOCKING.
Incident date: Feb 1, 2020
TL* THE CONTACT OWNS A 2013 LINCOLN MKT. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V072000 (SUSPENSION) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED DANA FORD (266 WEST SERVICE ROAD SUITE A, STATEN ISLAND, NY 10314; (718)303-2637) WHERE IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASON... Read more
Incident date: Oct 22, 2020
I RECEIVED A RECALL LETTER FROM LINCOLN IN EARLY 2020 FOR A RECALL ON REAR SUSPENSION TOW LINKS. I CALLED THE DEALER AND THEY SAID THE PARTS ARE NOT AVAILABLE AND WILL HAVE THEM AT THE END OF THE YEAR. I CALLED THEM IN OCTOBER AND THEY STILL SAYING NO PARTS, YET THE I CALLED THE PARTS DEPARTMENT AND THEY HAVE THE PARTS AVAILABLE IF YOU WANA BUY IT YOURSELF. I DRIVE THIS CAR IN LIMOUSINE SERVICE AN... Read more
Incident date: Oct 22, 2020
I RECEIVED A RECALL LETTER FROM LINCOLN IN EARLY 2020 FOR A RECALL ON REAR SUSPENSION TOW LINKS. I CALLED THE DEALER AND THEY SAID THE PARTS ARE NOT AVAILABLE AND WILL HAVE THEM AT THE END OF THE YEAR. I CALLED THEM IN OCTOBER AND THEY STILL SAYING NO PARTS, YET THE I CALLED THE PARTS DEPARTMENT AND THEY HAVE THE PARTS AVAILABLE IF YOU WANA BUY IT YOURSELF. I DRIVE THIS CAR IN LIMOUSINE SERVICE AN... Read more
Incident date: Oct 9, 2020
THE BACK UP CAMERA IS ONLY WORKING ABOUT 40% OF THE TIME. MOST TIMES THERE IS JUST A BLACK SCREEN WITH A MESSAGE TO CONTACT THE DEALERSHIP. THIS STARTED THE DAY I PURCHASED THE 2020 LINCOLN AVAITOR WHICH WAS 10/9/2020 DEALER SAID THERE IS SUPPOSED TO BE A RECALL COMING
Incident date: Oct 17, 2020
AFTER STARTING THE CAR FROM A COLD (65 DEGREE) CONDITION, THE DISPLAY SHOWED AN ERROR MESSAGE "ELECTRIC POWER ASSIST SYSTEM MALFUNCTION" AND I OBSERVED NO POWER STEERING. THE WHEEL WAS NEARLY IMPOSSIBLE TO TURN. TURNING THE CAR OFF AND RESTARTING IT RECTIFIED THE PROBLEM BUT I'M CONCERNED THAT THIS PROBLEM COULD OCCUR WHILE I'M DRIVING AND CAUSE ME TO DRIVE OFF THE ROAD DUE TO STEERING FAILURE. ... Read more
LINCOLN
MKZ HYBRID
(2012) — STEERING
Oct 20, 2020
Incident date: Sep 24, 2020
TL* THE CONTACT OWNS A 2012 LINCOLN MKZ HYBRID. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATED WITH THE SERVICE POWER STEERING NOW MESSAGE DISPLAYED. THE VEHICLE THEN LOSS POWER STEERING FUNCTIONALITY. THE CONTACT STATED THAT THE TRACTION CONTROL WAS DISABLED. THE STEERING WHEEL BECAME VERY DIFFICULT TO TURN. THE CONTACT STATED THE VEHICLE WAS DRIVEN MAN... Read more
LINCOLN
CONTINENTAL
(2020) — SERVICE BRAKES
Oct 20, 2020
Incident date: Aug 13, 2020
ON MY 2020 LINCOLN CONTINENTAL THE BRAKE PEDAL IS ABOUT ONE INCH HIGHER THEN THE GAS PEDAL. ON MOST CARS THE BRAKE AND GAS PEDALS ARE EVEN IN HEIGHT. ON THIS CAR WHEN I MOVE MY FOOT TO STOP THE CAR I MUST LIFT MY FOOT. A FEW TIMES THE SIDE OF MY FOOT HAS HIT THE BRAKE PEDAL CAUSING A MOMENTARY DELAY IN STOPPING.
Incident date: Jan 15, 2020
UPON BRAKING MY BRAKE PEDAL GOES TO THE FLOOR AND I HEAR THE ABS .THE VEHICLE SLIGHTLY SLOWS. THE PEDAL REMAINS SPONGY. FORD DOES THINK IT COULD BE THE "HCU". ACCORDING TO DEPARTMENT OF TRANSPORT PROBLEM THAT HCU MAY BE STICKING OPEN. THIS HAPPENS EVERY TIME A HEAVY APPLICATION IS MADE WHEN ROAD SURFACE IS WET.
Incident date: Oct 19, 2020
BRAKES LOSE PRESSURE AND GO TO THE FLOOR, AS DESCRIBED IN RECALL 19S54, BUT THIS CAR IS NOT COVERED UNDER THE RECALL AND THE FORD DEALER IS CHARGING $2000 TO REPAIR IT.
Incident date: Oct 14, 2020
DRIVING TIME 11:00AM TO 11:45AM, ROUND TRIP 3.5 MILES, SIDE ROAD, IN MOTION, SUNNY 66. 3 TIMES THE MOTOR DROPPED POWER, CAR COULD NOT MOVE. MOTOR WAS STILL RUNNING, SHAKING AND LIKE IT WAS NOT GETTING AIR. HAD TO STOP IN TRAFFIC AND TURN OFF VEHICLE AND RESTART. THIS THING IS A DEATH TRAP. THIS IS THE THIRD TIME I REPORTED THIS PROBLEM.
Incident date: Sep 15, 2020
TRANSMISSION MAKES UNUSUALLY LOUD REVVING NOISE WHEN THE GAS ENGINE TAKES OVER FOR THE ELECTRIC MOTOR. IF YOU ARE ON AN ENTRANCE RAMP TO A FREEWAY AND APPLY 1/2 PEDDLE OR MORE TO MERGE ONTO FREEWAY, IT HAS A VERY NOISY REV (TRANS) NOISE. I HAVE BEEN APPRAISING CARS FOR 25YRS IN THE RETAIL AUTO BUSINESS AND I HAVE DRIVEN OTHER MKZ HYBRIDS AND THEY DON'T MAKE AS MUCH NOISE AS THIS CAR MAKES
Incident date: Oct 8, 2020
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED WHILE DRIVING AT LOW SPEEDS, THE BRAKE PEDAL WAS APPLIED BUT WAS HARD TO DEPRESS AND SLOW TO RESPOND. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE BRAKE BOOSTER AND BRAKE LIGHT SWITCH NEEDED TO BE REPLACED. THE CONTACT CALLED KEY SCALES FORD (1719 CITRUS... Read more
Incident date: Oct 8, 2020
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO ADAMSON LINCOLN (W FRONTAGE RD, ROCHESTER, MN 55901) AND WAS... Read more
Incident date: Oct 8, 2020
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, HYDRAULIC, SERVICE BRAKES) HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO ADAMSON LINCOLN (W FRONTAGE RD, ROCHESTER, MN 55901) AND WAS... Read more
Incident date: Jan 8, 2020
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FORT MILL FORD (801 GOLD HILL RD, FORT MILL, SC 29708) WAS CONTACTED AND CONFIRMED THAT PARTS W... Read more
Incident date: Oct 8, 2020
THE LINCOLN MOTOR CO PO BOX 1904 DEARBORN, MI 48121-1904 RE: 2014 MKZ (VIN) [XXX] NHTSA RECALL 20S15/20V-177 TO WHOM IT CONCERN: I HAVE WRITTEN TO YOU ON 8/15/2020 CONCERNING THE PARTS ARE NOT AVAILABLE UNTIL END OF YEAR. GOT A 2ND NOTICE AND YOUR CONCIERGE STATING THERE IS NO RECALL ON MY CAR IT'S A MISTAKE. [XXX] BY HER STATEMENT SHOWS VERY CLEARLY THAT YOUR CONCIERGE DON'T KNOW WHAT THEY... Read more
Incident date: Oct 8, 2020
THE LINCOLN MOTOR CO PO BOX 1904 DEARBORN, MI 48121-1904 RE: 2014 MKZ (VIN) [XXX] NHTSA RECALL 20S15/20V-177 TO WHOM IT CONCERN: I HAVE WRITTEN TO YOU ON 8/15/2020 CONCERNING THE PARTS ARE NOT AVAILABLE UNTIL END OF YEAR. GOT A 2ND NOTICE AND YOUR CONCIERGE STATING THERE IS NO RECALL ON MY CAR IT'S A MISTAKE. [XXX] BY HER STATEMENT SHOWS VERY CLEARLY THAT YOUR CONCIERGE DON'T KNOW WHAT THEY... Read more
Incident date: Sep 28, 2020
ON 9/28/20 TRAVELING AT 40 MPH ON A 2 LANE SIDE ROAD THE MOTOR CUT OUT OR SHUT DOWN AND LOST ALL POWER. THIS IS THE SECOND TIME. THE LAST TIME WAS ON 2/7/20. I TOOK THE CAR TO MY FORD DEALER AND THEY FOUND NOTHING. I DID NOT TAKE IT THIS TIME.
Incident date: Sep 14, 2020
2020-08-29 CAR WAS PURCHASED, DUE TO CURRENT COVID-19 SITUATION THE CAR IS JUST DRIVEN OCCASIONALLY. AFTER THE CAR WAS NOT MOVED FOR OVER 14 DAYS THE CAR WENT INTO DEEP SLEEP MODE. ACCORDING TO THE WARNING (SEE ATTACHED PIC) IT REQUIRES TO MANUALLY TURN ON THE CAR TO DEACTIVATE THIS MODE. THIS IS NOT THE CASE OF THE CORSAIR BECAUSE ON DAILY BASIS THE CAR CONTINUES GOING INTO THE DEEP SLEEP MODE D... Read more
Incident date: Oct 7, 2020
WE HAVE A RECALL NOTICE FROM LINCOLN CONCERNING THE ANTI LOCK BRAKE SYSTEM, BUT THIS RECALL IS NOT SHOWN IN YOUR SYSTEM.
Incident date: Oct 2, 2020
WHILE DRIVING, ALARMS DINGED AND LIGHTS POPPED UP IN MY INSTRUMENT PANEL. THE WARNING LIGHTS ILLUMINATED WERE: BRAKE SYSTEM & PARKING BRAKE SYSTEM (OR BRAKE SYSTEM WARNING?), CHECK BRAKE SYSTEM, ABS, ADVANCETRAC, ADVANCETRAC OFF, THROTTLE CONTROL/POWERTRAIN, CHECK ENGINE, AND PRESS RESET TO TURN OFF REAR PARKING ASSIST. PRESSING MY BRAKES REVEALED THAT THE WARNING LIGHTS WERE NOT ALL BARK AND NO B... Read more
Incident date: May 3, 2017
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT THE BRAKES FAILED WHILE DRIVING, CAUSING THE BRAKING DISTANCE TO BE EXTENDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE HYDRAULIC BRAKING SYSTEM FAILED TO OPERATE AS DESIGNED AND NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) H... Read more
Incident date: May 3, 2017
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED THAT THE BRAKES FAILED WHILE DRIVING, CAUSING THE BRAKING DISTANCE TO BE EXTENDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND WAS DIAGNOSED THAT THE HYDRAULIC BRAKING SYSTEM FAILED TO OPERATE AS DESIGNED AND NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) H... Read more
Incident date: Sep 9, 2020
MY BACKUP CAMERA HAS STOPPED WORKING AND TURNED BLACK JUST LIKE OTHER LINCOLN MODELS THAT ARE BEING RECALLED AND I BELIEVE MY CAR SHOULD BE INCLUDED IN THE RECAL... ALSO MY TRANSMISSION LEAKS FLUID JUST LIKE OTHER LINCOLN'S THAT ARE BEING RECALLED FOR THE SAME ISSUE, I FEEL LIKE MINE SHOULD ALSO BE INCLUDED IN THAT RECALL AS WELL
Incident date: Sep 9, 2020
MY BACKUP CAMERA HAS STOPPED WORKING AND TURNED BLACK JUST LIKE OTHER LINCOLN MODELS THAT ARE BEING RECALLED AND I BELIEVE MY CAR SHOULD BE INCLUDED IN THE RECAL... ALSO MY TRANSMISSION LEAKS FLUID JUST LIKE OTHER LINCOLN'S THAT ARE BEING RECALLED FOR THE SAME ISSUE, I FEEL LIKE MINE SHOULD ALSO BE INCLUDED IN THAT RECALL AS WELL
LINCOLN
CONTINENTAL
(2017) — STEERING
Oct 5, 2020
Incident date: Sep 14, 2020
2017 LINCOLN CONTINENTAL. CONSUMER WRITES IN REGARDS TO STEERING WHEEL MALFUNCTION. *LD THE CONSUMER STATED THE VEHICLE HAD A WATER LEAK DAMAGING THE COMPUTER SYSTEM. THIS CAUSED THE VEHICLE TO FAIL WHILE DRIVING. *JS
LINCOLN
CONTINENTAL
(2017) — STRUCTURE
Oct 5, 2020
Incident date: Sep 14, 2020
2017 LINCOLN CONTINENTAL. CONSUMER WRITES IN REGARDS TO STEERING WHEEL MALFUNCTION. *LD THE CONSUMER STATED THE VEHICLE HAD A WATER LEAK DAMAGING THE COMPUTER SYSTEM. THIS CAUSED THE VEHICLE TO FAIL WHILE DRIVING. *JS
Incident date: Sep 27, 2020
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED WHILE DRIVING 40 MPH, WHILE APPROACHING A TRAFFIC LIGHT, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD FAILING TO STOP THE VEHICLE. THE CONTACT STATED THAT THE ABS WARNING LIGHT WAS ILLUMINATED. THE CONTACT STATED SHE PULLED TO THE SIDE OF THE ROAD AND CONTINUED TO DEPRESS THE BRAKES UNTIL THE VEHICLE DECELERATE AND STOPPED COM... Read more
Incident date: Oct 1, 2020
WHILE DRIVING MY CAR IT INSTANTLY LOST STEERING NO FOREWARNING LIGHTS. IT WAS VERY DIFFICULT TO TURN OR CONTROL THE CAR. I TOOK IT TO LINCOLN AND THEY SAID THEY CAN'T COVER THIS EXACT THING THESE CARS HAVE A RECALL ON BECAUSE MY CAR WAS PAST THE WARRANTY. THEY EVEN CHARGED ME TO LOOK AT IT BECAUSE ITS PAST WARRANTY. MY CAR IS 4,000 MILES PAST COVERAGE SOO THEY'RE CHARGING ME $2800 FOR A MALFUNCTIO... Read more
Incident date: Oct 1, 2020
WHILE DRIVING MY CAR IT INSTANTLY LOST STEERING NO FOREWARNING LIGHTS. IT WAS VERY DIFFICULT TO TURN OR CONTROL THE CAR. I TOOK IT TO LINCOLN AND THEY SAID THEY CAN'T COVER THIS EXACT THING THESE CARS HAVE A RECALL ON BECAUSE MY CAR WAS PAST THE WARRANTY. THEY EVEN CHARGED ME TO LOOK AT IT BECAUSE ITS PAST WARRANTY. MY CAR IS 4,000 MILES PAST COVERAGE SOO THEY'RE CHARGING ME $2800 FOR A MALFUNCTIO... Read more
Incident date: Sep 26, 2020
WHILE DRIVING THE VEHICLE AND APPROACHING A STOP SIGN THE VEHICLE JUST SHUT OFF ON ITS OWN. I LOST ALL ENGINE POWER, BRAKES, AND STEERING CAPABILITIES., ETC WITH NO WARNING. LUCKILY NO OTHER VEHICLES WERE NEAR ME AT THE TIME. I WAS ABLE TO ROLL BACKWARDS IN NEUTRAL TO A SOMEWHAT SAFE LOCATION OFF THE ROAD. SEVERAL DAYS AFTER THAT IT HAPPENED AGAIN. I WAS IN A PARKING LOT AND HAD JUST STARTED THE... Read more
Incident date: Sep 26, 2020
WHILE DRIVING THE VEHICLE AND APPROACHING A STOP SIGN THE VEHICLE JUST SHUT OFF ON ITS OWN. I LOST ALL ENGINE POWER, BRAKES, AND STEERING CAPABILITIES., ETC WITH NO WARNING. LUCKILY NO OTHER VEHICLES WERE NEAR ME AT THE TIME. I WAS ABLE TO ROLL BACKWARDS IN NEUTRAL TO A SOMEWHAT SAFE LOCATION OFF THE ROAD. SEVERAL DAYS AFTER THAT IT HAPPENED AGAIN. I WAS IN A PARKING LOT AND HAD JUST STARTED THE... Read more