Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Apr 28, 2021
WHILE DRIVING AROUND 40 MPH A DING AND THEN RED TRIANGLE APPEARED WITH MESSAGE TO SAFELY STOP, FELT AS IF ENGINE COMPLETELY SHUT DOWN WITH NO OTHER WARNING. I HAVE ALREADY HAD ONE AIR BAG REPLACED AND NOW HAVE BEEN INFORMED THE DRIVER SIDE NEEDS TO ALSO BE REPLACED SO THIS IS NOT A GOOD TIME FOR CAR ENGINE TO SHUT OFF IN MIDDLE OF DRIVING. THANKFULLY NOT ON INTERSTATE. THIS IS NOT THE FIRST TIME S... Read more
Incident date: Apr 28, 2021
WHILE DRIVING AROUND 40 MPH A DING AND THEN RED TRIANGLE APPEARED WITH MESSAGE TO SAFELY STOP, FELT AS IF ENGINE COMPLETELY SHUT DOWN WITH NO OTHER WARNING. I HAVE ALREADY HAD ONE AIR BAG REPLACED AND NOW HAVE BEEN INFORMED THE DRIVER SIDE NEEDS TO ALSO BE REPLACED SO THIS IS NOT A GOOD TIME FOR CAR ENGINE TO SHUT OFF IN MIDDLE OF DRIVING. THANKFULLY NOT ON INTERSTATE. THIS IS NOT THE FIRST TIME S... Read more
Incident date: Apr 28, 2021
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT STATED WHILE ATTEMPTING TO MAKE A LEFT OR RIGHT TURN, THE STEERING WHEEL WAS DIFFICULT TO TURN. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS INFORMED OF THE FAILURE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN ... Read more
Incident date: Apr 28, 2021
DOES NOT GIVE ME ANY INFO ON ANY VIN NUMBER IS PUT IN. GET THE 4 COLORED BLOCKS CIRCLING AND THEN STATES LOOKING FOR MORE INFORMATION ON THIS VEHICLE? NHTSA OFFERS MORE SAFETY INFORMATION BASED ON A VEHICLE'S YEAR, MAKE AND MODEL. CHECK SAFETY RATINGS, RECOMMENDED TECHNOLOGIES AND OTHER SAFETY ISSUES.
Incident date: Apr 26, 2021
RECEVED A SAFETY RECALL NOTICE LETTER. I NEED A RENTAL CAR OR LOANER CAR FROM DEARERSHIP FOR MY OWN SAFETY WHILE I AWAIT THE REPAIR OF MY DEFECTED DRIVER SIDE AIR BAG. MY VEHICLE IS NOT SAFE TO DRIVE AT THIS POINT.
Incident date: Apr 19, 2021
TL* THE CONTACT OWNS A 2020 LINCOLN CORSAIR. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE ELECTRICAL SYSTEM FAILED TO OPERATE AS NEEDED. THE CONTACT STATED THAT THE BACK-UP CAMERA WOULD MALFUNCTION ALONG WITH OTHER ELECTRICAL COMPONENTS IN THE VEHICLE. THE CONTACT STATED THAT SEVERAL WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS TAKEN TO WEST HERR FORD LINCOLN SERVICE (10 CAMPBELL BL... Read more
LINCOLN
CONTINENTAL
(2020) - UNKNOWN OR OTHER
Apr 25, 2021
Incident date: Apr 23, 2021
UNEXPLAINED CRACK IN WINDSHIELD. CRACK APPEARED WITHOUT ANY EXTERNAL OBJECT STRIKING THE WINDSHIELD. TEMPERATURE WAS IN THE 70S AND NOT FREEZING TEMPERATURES ALL YEAR (LIVING IN FRESNO CA). NOT SURE WHEN IT HAPPENED, BUT I NOTICED IT WHEN THE CAR WAS PARKED AFTER DRIVING ABOUT 7 MILES.
Incident date: Dec 20, 2019
DOOR IS AJAR LIGHT FAILS INTERMITTENTLY. THIS CAUSES THE INTERIOR LIGHTS TO COME ON WHICH IS VERY DANGEROUS AND BLINDING DRIVER. WHEN DRIVING THE INTERIOR LIGHTS COME ON BLINDING ME TEMPORARILY.
Incident date: Dec 20, 2019
DOOR IS AJAR LIGHT FAILS INTERMITTENTLY. THIS CAUSES THE INTERIOR LIGHTS TO COME ON WHICH IS VERY DANGEROUS AND BLINDING DRIVER. WHEN DRIVING THE INTERIOR LIGHTS COME ON BLINDING ME TEMPORARILY.
Incident date: Apr 2, 2021
MY PASSENGER REAR DOOR WILL NOT UNLOCK. TOU CAN'T OPEN FROM OUTSIDE OR INSIDE. MY GRANDSON GOT STUCK. I HAD TO HAVE HIM USE A DIDN'T DOOR TO GET OUT. IF THERE WAS A ACCIDENT HE WOULD HAVE BEEN STUCK IN THERE. IT WAS STATIONARY
Incident date: Apr 2, 2021
MY PASSENGER REAR DOOR WILL NOT UNLOCK. TOU CAN'T OPEN FROM OUTSIDE OR INSIDE. MY GRANDSON GOT STUCK. I HAD TO HAVE HIM USE A DIDN'T DOOR TO GET OUT. IF THERE WAS A ACCIDENT HE WOULD HAVE BEEN STUCK IN THERE. IT WAS STATIONARY
Incident date: Apr 18, 2021
WHEN TRAVELING DOWN A BUMPY ROAD, I DEPRESSED THE BRAKE PEDAL JUST AS I HIT A RATHER LARGE BUMP. THE BRAKE PEDAL SUDDENLY WENT TO THE FLOOR. FROM THAT POINT ON, I HAD TO PUMP THE BRAKE PEDAL SEVERAL TIMES JUST TO GET THE BRAKES TO ACTIVATE AND SLOW THE VEHICLE DOWN. THIS IS A KNOWN ISSUE WITH VALVES STICKING IN THE ANTI-LOCK BRAKING SYSTEM ON THE FORDS AND LINCOLN'S. IN ORDER TO BE ABLE TO DRIVE T... Read more
LINCOLN
CONTINENTAL
(2019) - ELECTRICAL SYSTEM
Apr 23, 2021
Incident date: Apr 21, 2021
THIS IS A COMPANY CAR AND I SOMETIMES WORK FROM THE BACK SEAT DURING MY TRAVEL TO CLIENTS AS IT'S LARGE AND COMFORTABLE. I RECENTLY HAD OCCASION TO MEET WITH A CLIENT DURING INCLEMENT WEATHER SO WE WERE IN THE REAR OF MY CAR FOR ABOUT 30 MINUTES. AFTER THIS TIME I COULD NOT RELEASE THE DOOR LOCKS WITH THE KEYLESS REMOTE, I AM PARTIALLY DISABLED AND HAD TO CLIMB OVER THE FRONT SEATS TO MANUALLY... Read more
Incident date: Mar 29, 2021
DASHBOARD ON VEHICLE IS WARPED DEFROSTER VENT IS OUT WINDSHIELD DOES NOT DEFROST PROPERLY OBSTRUCTS VISION WHILE DRIVING
Incident date: Mar 29, 2021
DASHBOARD ON VEHICLE IS WARPED DEFROSTER VENT IS OUT WINDSHIELD DOES NOT DEFROST PROPERLY OBSTRUCTS VISION WHILE DRIVING
Incident date: Aug 10, 2020
RECALL WAS IDENTIFIED IN 08/10/2020 BUT YET TO BE FIXED BY FORD MOTOR COMPANY, RECALL #20S42
Incident date: Aug 10, 2020
RECALL WAS IDENTIFIED IN 08/10/2020 BUT YET TO BE FIXED BY FORD MOTOR COMPANY, RECALL #20S42
Incident date: Apr 18, 2021
DOOR RELEASE BUTTON TO UNLOCK DOOR FAILURE. THIS IS THE SECOND TIME IN A ONE YEAR PERIOD THAT A UNLOCK BUTTON SWITCH HAS FAILED TWO DIFFERENT DOORS. THIS IS A SAFETY ISSUE SINCE THERE IS NO MANUAL OR MECHANICAL BACKUP TO OPEN THE DOOR IN A EMERGENCY, EXCEPT FOR THE DRIVERS DOOR.
Incident date: Apr 6, 2021
BRAKE PEDAL WENT ALL THE WAY AND TOUCH BODY. IT HAPPENED TWICE IN TWO MONTHS AND 2ND TIME RESULTED IN TO CAR WRECK ON 5 MILES PER HOUR SPEED. IT IS VERY DISAPPOINTING LINCOLN SEEMS TO KNOW ABOUT THE ISSUE BUT TOOK A LONG TIME TO COVER WITH REMEDY. * (RECALL RELATED INCIDENT) TS
Crash
Incident date: Apr 6, 2021
BRAKE PEDAL WENT ALL THE WAY AND TOUCH BODY. IT HAPPENED TWICE IN TWO MONTHS AND 2ND TIME RESULTED IN TO CAR WRECK ON 5 MILES PER HOUR SPEED. IT IS VERY DISAPPOINTING LINCOLN SEEMS TO KNOW ABOUT THE ISSUE BUT TOOK A LONG TIME TO COVER WITH REMEDY. * (RECALL RELATED INCIDENT) TS
Crash
Incident date: Apr 6, 2021
BRAKE PEDAL WENT ALL THE WAY AND TOUCH BODY. IT HAPPENED TWICE IN TWO MONTHS AND 2ND TIME RESULTED IN TO CAR WRECK ON 5 MILES PER HOUR SPEED. IT IS VERY DISAPPOINTING LINCOLN SEEMS TO KNOW ABOUT THE ISSUE BUT TOOK A LONG TIME TO COVER WITH REMEDY. * (RECALL RELATED INCIDENT) TS
Crash
Incident date: Mar 31, 2021
TL* THE CONTACT OWNED A 2016 LINCOLN MKX. THE CONTACT STATED WHILE COMING OUT OF A STANDSTILL, THE VEHICLE STATED "A TRAIN MAINTENANCE NEEDED" WARNING LIGHT WAS ILLUMINATED. SHORTLY AFTERWARDS SMOKE WAS COMING OUT OF THE ENGINE COMPARTMENT AND THE VEHICLE CAUGHT ON FIRE. FIRE MARSHALS WERE CALLED TO SCENE AND THE FIRE WAS EXTINGUISHED. A FIRE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INSURANCE... Read more
Fire
Incident date: Jun 19, 2019
THE REAR RIGHT WHEEL BEARING WAS REPLACED LESS THAN 2 YEARS AGO AND IS ALREADY BAD AGAIN. THIS SPECIFIC MAKE AND MODEL AND YEAR OF CAR HAS BEEN RECALLED FOR THE BEARING ISSUES THAT THIS CAR HAS, AND THIS CAR WAS PRODUCED IN THE EXACT PLANT THAT THE RECALL INVOLVES. HOWEVER, THE RECALL MANUFACTURE DATE ENDS ON DECEMBER 31, 2002 AND THIS CAR'S MANUFACTURE DATE IS FEBRUARY 2003. THE CAR HAS THE BA... Read more
Incident date: Apr 15, 2021
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND 21V158000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT CALLED CUMBERLAND FORD MOTORS INC (1501 US-25E SCENIC, MIDDLESBORO, KY 40965) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT ... Read more
Incident date: Apr 15, 2021
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND 21V158000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT CALLED CUMBERLAND FORD MOTORS INC (1501 US-25E SCENIC, MIDDLESBORO, KY 40965) AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT ... Read more
Incident date: Jan 1, 2020
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND 21V158000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. LIBERTY FORD MAPLE HEIGHTS (5500 WARRENSVILLE CENTER RD, MAPLE HEIGHTS, OH 44137) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER W... Read more
Incident date: Jan 1, 2020
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND 21V158000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. LIBERTY FORD MAPLE HEIGHTS (5500 WARRENSVILLE CENTER RD, MAPLE HEIGHTS, OH 44137) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER W... Read more
Incident date: Apr 1, 2020
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. THE CONTACT STATED THAT WHILE HIS WIFE WAS DRIVING AT VARIOUS SPEEDS, EXCESSIVE FORCE HAD TO BE APPLIED TO THE BRAKE PEDAL FOR THE VEHICLE TO STOP. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. WICKSTRO... Read more
Incident date: Mar 3, 2021
MY 2007 MKX ONLY HAS 135,000 MILES SINCE PURCHASE WE'VE HAD TO CHANGE FRONT AXLES, CALIPERS, 2 SETS OF LIFETIME BRAKES BUT MOST CONCERNING IS THE PTU HAS TO BE CHANGED. AS I WAS LOOKING INTO PTU INFORMATION I HAVE CAME ACROSS DETAILED INFORMATION THAT THE PTU IS A KNOWN ISSUE THROUGH THE MANUFACTURER SO I'M NOT UNDERSTANDING WHY THERE'S NO RECALL ON THIS ONGOING ISSUE. I WAS DRIVING AND STARTED HE... Read more
Incident date: Apr 2, 2021
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED WHILE DRIVING 30 MPH AND COMING TO A STOP LIGHT THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE WOULD NOT STOP. THE CONTACT STATED SHE HAD TO PUMP THE BRAKE PEDAL SEVERAL TIMES BEFORE THE VEHICLE STOPPED. THE BRAKE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS DIAGNOSED AS FAULTY ... Read more
Incident date: Apr 2, 2021
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED WHILE DRIVING 30 MPH AND COMING TO A STOP LIGHT THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE WOULD NOT STOP. THE CONTACT STATED SHE HAD TO PUMP THE BRAKE PEDAL SEVERAL TIMES BEFORE THE VEHICLE STOPPED. THE BRAKE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE THE FAILURE WAS DIAGNOSED AS FAULTY ... Read more
Incident date: Jan 1, 2020
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD WITH THE BRAKE WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED COLE FORD LLC (410 E. CHICAGO ST, COLDWA... Read more
Incident date: Jan 1, 2020
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED TO THE FLOORBOARD WITH THE BRAKE WARNING LIGHT ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED COLE FORD LLC (410 E. CHICAGO ST, COLDWA... Read more
Incident date: Apr 2, 2021
TURBO HAS GONE OUT BUT THIS MAKES THE SECOND TIME THAT THIS HAD HAPPENED. I HAVE INVESTIGATED THIS PROBLEM WITH OTHERS AND HAVE FOUND THE SAME PROBLEM WITH THE TURBOS! I NOTICE IT SMOKES EXCESSIVE AND WAS TOLD ITS A FIRE HAZARD AND NOT TO DRIVE ON HIGHWAY. THIS PROBLEM OCCURRED WHILE DRIVING ON THE STREET WHEN IT BEGAN LOSING POWER TO ACCELERATE!
Incident date: Apr 2, 2021
TURBO HAS GONE OUT BUT THIS MAKES THE SECOND TIME THAT THIS HAD HAPPENED. I HAVE INVESTIGATED THIS PROBLEM WITH OTHERS AND HAVE FOUND THE SAME PROBLEM WITH THE TURBOS! I NOTICE IT SMOKES EXCESSIVE AND WAS TOLD ITS A FIRE HAZARD AND NOT TO DRIVE ON HIGHWAY. THIS PROBLEM OCCURRED WHILE DRIVING ON THE STREET WHEN IT BEGAN LOSING POWER TO ACCELERATE!
Incident date: Apr 2, 2021
STEPPED ON BRAKE, MADE NOISE AND PEDAL WENT ALL THE WAY TO TO THE FLOOR AND WOULD NOT STOP ALMOST HITTING CAR IN FRONT OF ME.
Incident date: Apr 2, 2021
STEPPED ON BRAKE, MADE NOISE AND PEDAL WENT ALL THE WAY TO TO THE FLOOR AND WOULD NOT STOP ALMOST HITTING CAR IN FRONT OF ME.
Incident date: Apr 8, 2021
MY CAR COULDN'T BREAK, SUDDENLY GOT WARNING WHILE DRIVING THROUGH A PARKING LOT BY WALMART STORE. RED "CHECK BRAKE SYSTEM" YELLOW "SERVICE ADVANCE TRAC" "BREAK" AND "ABS" DASH LIGHTS STARTED POPPING UP AND I COULD NOT EVEN BREAK A LITTLE BIT EVEN AFTER STEPPING ON THE BREAK PEDAL REAL HARD, I WAS FORTUNATE ENOUGH TO NOT HAVING ANYONE IN FRONT OF ME ON THE PARKING LOT AS I ABSOLUTELY COULDN'T B... Read more
Incident date: Apr 9, 2021
ON WEDNESDAY 4/7/21 MY CAR SHOWED A WARNING OF LOW OIL PRESSURE 1X FOR ABOUT 6 SECONDS. THE ENGINE LIGHT WAS ON AFTER THAT. TOOK IT TO A LOCAL TUFFY SHOP. BOTH TURBOS ARE BLOWN!! THE ENGINE LIGHT BRINGS UP EMISSION PROBLEM AND CATYLYTIC CONVERTER. NOTHING ABOUT ANY ENGINE ISSUES!! THE MECHANIC SAID THERE IS OIL SHOOTING INTO MY ENGINE!! I JUST GOT AN OIL CHANGE 3 WEEKS AGO, MY CARS OIL METER READS... Read more
Incident date: Apr 9, 2021
ON WEDNESDAY 4/7/21 MY CAR SHOWED A WARNING OF LOW OIL PRESSURE 1X FOR ABOUT 6 SECONDS. THE ENGINE LIGHT WAS ON AFTER THAT. TOOK IT TO A LOCAL TUFFY SHOP. BOTH TURBOS ARE BLOWN!! THE ENGINE LIGHT BRINGS UP EMISSION PROBLEM AND CATYLYTIC CONVERTER. NOTHING ABOUT ANY ENGINE ISSUES!! THE MECHANIC SAID THERE IS OIL SHOOTING INTO MY ENGINE!! I JUST GOT AN OIL CHANGE 3 WEEKS AGO, MY CARS OIL METER READS... Read more
Incident date: Apr 9, 2021
ON WEDNESDAY 4/7/21 MY CAR SHOWED A WARNING OF LOW OIL PRESSURE 1X FOR ABOUT 6 SECONDS. THE ENGINE LIGHT WAS ON AFTER THAT. TOOK IT TO A LOCAL TUFFY SHOP. BOTH TURBOS ARE BLOWN!! THE ENGINE LIGHT BRINGS UP EMISSION PROBLEM AND CATYLYTIC CONVERTER. NOTHING ABOUT ANY ENGINE ISSUES!! THE MECHANIC SAID THERE IS OIL SHOOTING INTO MY ENGINE!! I JUST GOT AN OIL CHANGE 3 WEEKS AGO, MY CARS OIL METER READS... Read more
Incident date: Dec 18, 2019
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND 21V158000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. CAPITOL FORD (919 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136, (408) 265-6000) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STAT... Read more
Incident date: Dec 18, 2019
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) AND 21V158000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. CAPITOL FORD (919 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136, (408) 265-6000) WAS CONTACTED AND IT WAS CONFIRMED THAT THE PARTS WERE NOT YET AVAILABLE. THE CONTACT STAT... Read more
Incident date: Apr 7, 2021
I OPENED MY CAR DOOR FROM THE INSIDE DRIVERS SEAT AND HEARD A LOUD POP. MY DOOR HANDLE DOESN'T SEEM BROKEN, BUT WILL NOT OPEN FROM THE INSIDE NOW. THE CAR WAS IN PARK WHEN IT HAPPENED.
Incident date: Apr 2, 2021
TL* THE CONTACT OWNS A 2011 LINCOLN MKX. THE CONTACT STATED WHILE DRIVING 15 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT FAILED TO RESPOND UNTIL THE BRAKE PEDAL REACHED THE FLOORBOARD. THERE WAS NO WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO PARKS LINCOLN OF GAINESVILLE (3333 N MAIN ST, GAINESVILLE, FL 32609) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE FAILURE COULD NOT BE DUPLICATED. TH... Read more
Incident date: Mar 28, 2021
GOING DOWN THE HIGHWAY MY TRANSMISSION ON MY 2012 NAVIGATOR AUTOMATICALLY DOWN SHIFTED TO 1ST GEAR. I PULLED OVER AND SHUT THE CAR OFF. WHEN I TRIED TO START IT THE INTERIOR AND EXTERIOR LIGHT FLASHED ON AND OFF. AFTER I SHUT THE CAT DOWN AGAIN I TRIED RESTARTING THE CAR AND IT STARTED NORMAL BUT IT WOULD NOT GO OUT OF 1ST GEAR. I DROVE HOME AND CALLED PORTSMOUTH FORD IN PORTSMOUTH NH TO SCHEDULE ... Read more
Incident date: Jan 1, 2021
FOR THE PAST 5 YEARS, MY DRIVER'S SEAT HAS MADE A METAL ON METAL LOUD SLIPPING NOISE WHEN MAKING TURNS AND BRAKING. THE DEALER ADVISED ME (OUT OF WARRANTY) THAT IT WAS A BROKEN SEAT TRACK AND IS COMMON OCCURRENCE. I LIVED WITH THE ANNOYANCE, BUT IT HAS RECENTLY TURNED MUCH WORSE ALLOWING THE SEAT TO MOVE A GREATER DISTANCE AND MORE FREQUENT. I AM AFRAID THE SEAT WILL COME APART OR NOT WITHHOLD IN ... Read more
Incident date: Mar 13, 2021
STEERING LOCKED & POWER STOPPED. INTERIOR DASH LIGHTS REMAINED ON. REVERSED OUT OF A PARKING SPOT, SHIFTED TO DRIVE & STEERING LOCKED. I WAS BARELY ROLLING FORWARD. BRAKED, PUT ON FLASHERS, SHIFTED TO PARK & RESTARTED. A COUPLE OF DAYS EARLIER IT HAPPENED, BUT TWICE ? !
Incident date: Mar 7, 2021
THE DRIVER'S DOOR IS CLOSED, BUT THE 'OPEN DOOR' ALERT REMAINS ON, AS WELL AS THE INTERIOR LIGHTS & EXIT LIGHTS. MULTIPLE DOOR CLOSURES, SOFT, SLAMMING, PARK, RESTART. NO RESOLUTION. RAMDOMLY TURNS OFF , BUT HAS STAYED ON OVERNIGHT, & IN PARKING LOTS, BEING UNAWARE IT STAYED ON. ALSO AT THESE TIMES, THE AUTO UNLOCK DOES NOT WORK, I HAVE TO USE THE KEYPAD TO OPEN THE DRIVER'S DOOR
Incident date: Mar 30, 2021
TL* THE CONTACT OWNS A 2017 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED GRAPEVINE LINCOLN (801 E. STATE HWY 114, GRAPEVINE, TX 76051, (817) 442-3777) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUF... Read more