Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 18,739 complaints for LINCOLN
Incident date: Nov 21, 2020
VEHICLE HAS ORIGINAL 20" ALUMINUM WHEELS. THE CAR RIMS ARE SHOWING ADVANCED CORROSION AND DEEP PITTING OF THE CHROME NEAR THE WHEEL MOUNTING STUDS AND BETWEEN THE SPOKES. I SUSPECT GALVANIC CORROSION. WASHING AND WAXING WHEELS DOES NOT HELP.
Incident date: Nov 20, 2020
THE TRACTION CONTROL LIGHT COMES ON ALL THE TIME. WHEN YOU TAKE OFF THE CAR IS GUTLESS NO POWER. UNTIL YOU HIT TRACTION CONTROL OFF. SOMETIMES DOES IT AFTER. BIT. SOMEONE ALMOST HIT ME PULLING OUT FROM THE GAS STATION LAST NIGHT AGAIN, DUE TO NO POWER! IT ALSO MESSES WITH THE SHIFTING DUE TO THE TRACTION CONTROL IVE PUT EVERYTHING INTO MY CAR. THIS IS A HUGE PROBLEM DUE TO THE FACT IT CAN MESS WIT... Read more
Incident date: Nov 20, 2020
THE TRACTION CONTROL LIGHT COMES ON ALL THE TIME. WHEN YOU TAKE OFF THE CAR IS GUTLESS NO POWER. UNTIL YOU HIT TRACTION CONTROL OFF. SOMETIMES DOES IT AFTER. BIT. SOMEONE ALMOST HIT ME PULLING OUT FROM THE GAS STATION LAST NIGHT AGAIN, DUE TO NO POWER! IT ALSO MESSES WITH THE SHIFTING DUE TO THE TRACTION CONTROL IVE PUT EVERYTHING INTO MY CAR. THIS IS A HUGE PROBLEM DUE TO THE FACT IT CAN MESS WIT... Read more
Incident date: Nov 20, 2020
THE TRACTION CONTROL LIGHT COMES ON ALL THE TIME. WHEN YOU TAKE OFF THE CAR IS GUTLESS NO POWER. UNTIL YOU HIT TRACTION CONTROL OFF. SOMETIMES DOES IT AFTER. BIT. SOMEONE ALMOST HIT ME PULLING OUT FROM THE GAS STATION LAST NIGHT AGAIN, DUE TO NO POWER! IT ALSO MESSES WITH THE SHIFTING DUE TO THE TRACTION CONTROL IVE PUT EVERYTHING INTO MY CAR. THIS IS A HUGE PROBLEM DUE TO THE FACT IT CAN MESS WIT... Read more
Incident date: Nov 20, 2020
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFA... Read more
Incident date: Oct 20, 2020
THE PTU LEAKS TRANSMISSION FLUID. I WAS TOLD THIS WAS A PROBLEM SINCE THE CAR WAS MANUFACTURED. I WANTED TO KNOW WHY THERE WASN'T A RECALL ON IT. IT CAN DAMAGE OTHER SEALS ON CAR AND CAUSE A SAFETY HAZARD. I JUST BROUGHT MY CAR A MONTH AGO AND WAS NEVER TOLD ABOUT IT. I WAS TOLD NOT TO DRIVE IT THAT OFTEN TILL I GET IT FIXED. MY CAR WAS NOT SHIFTING RIGHT, SMOKING, AND I HAVE TO ADD TRANSMISSION F... Read more
Incident date: Sep 24, 2020
MY 2015 MKZ STARTED HAVING PROBLEMS IN SEPTEMBER 2020 WHEN THE CHECK ENGINE LIGHT CAME ON AS WELL AS THE INDICATOR FOR LOW ENGINE OIL PRESSURE, BOTH COMING ON WHEN THE CAR IS IN MOTION. WE PURCHASED THE EXTENDED WARRANTY WITH THE VEHICLE AND AFTER TAKING IT TO FORD AUTO NATION IN PANAMA CITY, THEY TOLD US IT WAS THE CATALYTIC CONVERTER. THEY DID NOT TEST WHY THE LOW ENGINE OIL PRESSURE INDICATOR L... Read more
Incident date: Nov 1, 2020
MY VEHICLE A 2012 LINCOLN MKX WITH UNDER 32,000 MILES SPORADICALLY WHEN SHIFTED TO PARK THE GEAR SHIFT DOES NOT SHOW THE VEHICLE HAS BEEN SET TO PARK. & A MESSAGE APPEARS INSTRUCTING TO "SHIFT THE VEHICLE TO PARK"
Incident date: Nov 13, 2020
REAR WINDOW EXPLODED SHATTERING THE GLASS COMPLETELY. OCCURRED ONCE THE ENGINE WAS OFF WHILE PARKED.
Incident date: Nov 5, 2018
TRANSMISSION NOT IN PARK BUT IT IS IN PARK. DRIVERS DOOR AJAR BUT DOOR IS SHUT. THESE SHOW UP IN THE DASH INFORMATION CENTER. GETTIN WORSE WITH TIME. MKX ONLY HAS 37,500 MILES. 2015 MKX. FEAR SAFETY .
Incident date: Oct 27, 2011
LIFT GATE WILL OPEN WITHOUT PROMPTING. HAVE PARKED THE VEHICLE AND WENT INSIDE AND COME BACK OUTSIDE AND LIFTGATE WILL BE OPEN. AT OTHER TIMES IT WILL NOT OPEN OR CLOSE WHEN I PUSH THE BUTTON ON THE DASH OR THE REAR CARGO BUTTON OR KEY FOB BUTTON. CAMERA GOES FUZZY OR BLACKS OUT.
Incident date: Oct 27, 2011
LIFT GATE WILL OPEN WITHOUT PROMPTING. HAVE PARKED THE VEHICLE AND WENT INSIDE AND COME BACK OUTSIDE AND LIFTGATE WILL BE OPEN. AT OTHER TIMES IT WILL NOT OPEN OR CLOSE WHEN I PUSH THE BUTTON ON THE DASH OR THE REAR CARGO BUTTON OR KEY FOB BUTTON. CAMERA GOES FUZZY OR BLACKS OUT.
Incident date: Oct 8, 2020
WHEN MAKING A STOP THE BRAKES ARE HARD, THEN SUDDENLY THE GO ALL THE WAY TO THE FLOOR. THEN AT AT TRAFFIC LIGHT WAITING FOR THE LIGHT TO CHANGE THE CAR DIES, I HAVE TO PUT IT IN PARK TO START IT UP. THE ENGINE LIGHT WILL COME ON FOR ABOUT 30 MINUTES. I'D TAKEN IT TO THE FORD LINCOLN DEALERSHIP THE DIAGNOSIS WAS THE BRAKE BOOSTER COST WAS 905.00 ALSO THE BACK UP CAMERA US UPSIDE DOWN.
Incident date: Nov 1, 2019
TL* THE CONTACT OWNS A 2018 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DEPRESSING THE WINDOW SWITCH FOR THE DRIVER'S SIDE REAR WINDOW, THE BLIND SPOT WARNING SYSTEM WAS DEACTIVATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Incident date: Nov 1, 2019
TL* THE CONTACT OWNS A 2018 LINCOLN MKZ. THE CONTACT STATED THAT WHILE DEPRESSING THE WINDOW SWITCH FOR THE DRIVER'S SIDE REAR WINDOW, THE BLIND SPOT WARNING SYSTEM WAS DEACTIVATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 6,000.
Incident date: Nov 10, 2020
I WAS DRIVING IN THE LEFT LANE, OF A MULTI-LANE INTERSTATE. I HAD THE CRUISE CONTROL ON. THERE WAS A STANDARD-SIZED DUMP TRUCK IN THE LANE NEXT TO MINE, UP AHEAD. THE ROAD WAS STRAIGHT, WITH ONLY A SLIGHT INCLINE. THERE WERE NO VEHICLES IN FRONT OF ME FOR AT LEAST A HALF OF A MILE OR MORE, AND ALL TRAFFIC WAS RUNNING SMOOTHLY. AS I PASSED THE TRUCK, THE CAR SUDDENLY JAMMED ON THE BRAKES. ... Read more
Incident date: Nov 10, 2020
I WAS DRIVING IN THE LEFT LANE, OF A MULTI-LANE INTERSTATE. I HAD THE CRUISE CONTROL ON. THERE WAS A STANDARD-SIZED DUMP TRUCK IN THE LANE NEXT TO MINE, UP AHEAD. THE ROAD WAS STRAIGHT, WITH ONLY A SLIGHT INCLINE. THERE WERE NO VEHICLES IN FRONT OF ME FOR AT LEAST A HALF OF A MILE OR MORE, AND ALL TRAFFIC WAS RUNNING SMOOTHLY. AS I PASSED THE TRUCK, THE CAR SUDDENLY JAMMED ON THE BRAKES. ... Read more
Incident date: Nov 10, 2020
I WAS DRIVING IN THE LEFT LANE, OF A MULTI-LANE INTERSTATE. I HAD THE CRUISE CONTROL ON. THERE WAS A STANDARD-SIZED DUMP TRUCK IN THE LANE NEXT TO MINE, UP AHEAD. THE ROAD WAS STRAIGHT, WITH ONLY A SLIGHT INCLINE. THERE WERE NO VEHICLES IN FRONT OF ME FOR AT LEAST A HALF OF A MILE OR MORE, AND ALL TRAFFIC WAS RUNNING SMOOTHLY. AS I PASSED THE TRUCK, THE CAR SUDDENLY JAMMED ON THE BRAKES. ... Read more
Incident date: Jul 6, 2020
I HAVE AN EXCEPTIONALLY LARGE AMOUNT OF MOISTURE IN THE PASSENGER HEADLAMP ASSEMBLY. I'VE HAD IT CHECKED AT 3 DIFFERENT BODY SHOPS, INCLUDING A LINCOLN ONE HERE IN TULSA. ALL 3 SHOPS COULDN'T FIGURE OUT WHERE THE MOISTURE IS COMING FROM. I HAVE SEEN THIS ON A COUPLE OF OTHER LINCOLN MKSS. ON THE OTHER AUTOMOBILES THAT I HAVE SEEN THEIR PEERS TO BE NO DAMAGE ANYWHERE AS IS THE CASE WITH MINE. MY CO... Read more
Incident date: Jun 30, 2020
TRANSMISSION SHIFT RUFF. SOMETIMES THE TRANSMISSION ACT AS IF WANT CHANGE GEARS BUT DOESN'T. TRANSMISSION IS SLOW TO ENGAGE FROM REVERSE TO DRIVE. THE VEHICLE HAS A ROTTEN EGG SMELL AFTER IT GETS HOT.
Incident date: Jun 30, 2020
TRANSMISSION SHIFT RUFF. SOMETIMES THE TRANSMISSION ACT AS IF WANT CHANGE GEARS BUT DOESN'T. TRANSMISSION IS SLOW TO ENGAGE FROM REVERSE TO DRIVE. THE VEHICLE HAS A ROTTEN EGG SMELL AFTER IT GETS HOT.
Incident date: Sep 1, 2020
2005 LINCOLN TOWNCAR. CONSUMER WRITES IN REGARDS TO FAULTY ACCELERATOR WHICH RESULTED IN A AUTO ACCIDENT. *LD *JS
Crash
Incident date: Nov 5, 2020
WAS DRIVING UNDER 35MPH AND SUDDENLY ALARM WARNING SIGN CAME ON AND STEERING GOT TOO HARD TO TURN. I STRUGGLED TO TURN LEFT WITH A LOT FORCE. STEERING SYSTEM ADULT, LANE KEEPING SYSTEM SERVE REQUIRED ALL CAME ON
Incident date: Nov 5, 2020
WAS DRIVING UNDER 35MPH AND SUDDENLY ALARM WARNING SIGN CAME ON AND STEERING GOT TOO HARD TO TURN. I STRUGGLED TO TURN LEFT WITH A LOT FORCE. STEERING SYSTEM ADULT, LANE KEEPING SYSTEM SERVE REQUIRED ALL CAME ON
Incident date: Oct 28, 2020
WHILE IN MOTION IT STATES THAT THE SENSORS FOR COLLISION ARE BLOCKED. WHILE RUNNING BUT PARKED THE ELECTRICAL/ ELECTRONICS THAT RUN THE ENTERTAINMENT SYSTEM AND TOUCH SCREEN ARE OFF AND WILL NOT TURN ON. THE BACK HATCH BUTTONS DO NOT OPEN OR CLOSE THE REAR DOOR PROPERLY. THE SUN ROOF DOES NOT FULLY OPEN WHETHER PARKED OR IN MOTION.
Incident date: Oct 28, 2020
WHILE IN MOTION IT STATES THAT THE SENSORS FOR COLLISION ARE BLOCKED. WHILE RUNNING BUT PARKED THE ELECTRICAL/ ELECTRONICS THAT RUN THE ENTERTAINMENT SYSTEM AND TOUCH SCREEN ARE OFF AND WILL NOT TURN ON. THE BACK HATCH BUTTONS DO NOT OPEN OR CLOSE THE REAR DOOR PROPERLY. THE SUN ROOF DOES NOT FULLY OPEN WHETHER PARKED OR IN MOTION.
Incident date: Oct 28, 2020
WHILE IN MOTION IT STATES THAT THE SENSORS FOR COLLISION ARE BLOCKED. WHILE RUNNING BUT PARKED THE ELECTRICAL/ ELECTRONICS THAT RUN THE ENTERTAINMENT SYSTEM AND TOUCH SCREEN ARE OFF AND WILL NOT TURN ON. THE BACK HATCH BUTTONS DO NOT OPEN OR CLOSE THE REAR DOOR PROPERLY. THE SUN ROOF DOES NOT FULLY OPEN WHETHER PARKED OR IN MOTION.
Incident date: Nov 6, 2020
AS I WAS DRVING THE VEHICLE STOPPED IN THE MIDDLE OF TRAFFIC WITH NO WARNING OR NO WARNING LIGHTS ON THE DASH. I HAD IT TOWED TO THE NEAREST DEALER WHERE THEY INFORMED ME THAT THE MOTOR WAS BLOWN AT 86,000 MILES AFTER BUYING IT AT 66,000 MILES FROM LEXUS OF LINCOLN. THE DEALER INFORMED ME THAT THEY COLD NOT DO ANYTHING AND NOW BEING STUCK WITH A $6000 LOAN ON A VEHICLE THAT IS NO LONGER AVAILABLE... Read more
Incident date: Oct 20, 2020
I WAS DRIVING ON A HIGHWAY 55 MPH WHEN PASSENGER REAR TOE LINK FAILED AND I LOST CONTROL OF VEHICLE. I WAS ABLE TO PULL OVER WITHOUT CRASHING. VEHICLE WAS REPAIRED AT GARAGE NEARBY.
Incident date: Oct 9, 2020
I WAS STATIONARY BEHIND A CAR TURNING LEFT ON HWY 154 S IN COWETA CO, GA, WHEN I WAS HIT FROM BEHIND BY ANOTHER AUTOMOBILE GOING APPROXIMATELY 50+ MPH. THE DRIVER WHO HIT ME NEVER APPLIED HIS BRAKES, WHICH PUSHED MY CAR INTO THE SUV IN FRONT OF ME. THE CAR I WAS PUSHED INTO WAS SHOVED 30+ YARDS DOWN THE ROAD. MY AIRBAGS DID NOT DEPLOY AND MY DRIVER'S SIDE SEAT BROKE.
Crash
1 injured
Incident date: Oct 9, 2020
I WAS STATIONARY BEHIND A CAR TURNING LEFT ON HWY 154 S IN COWETA CO, GA, WHEN I WAS HIT FROM BEHIND BY ANOTHER AUTOMOBILE GOING APPROXIMATELY 50+ MPH. THE DRIVER WHO HIT ME NEVER APPLIED HIS BRAKES, WHICH PUSHED MY CAR INTO THE SUV IN FRONT OF ME. THE CAR I WAS PUSHED INTO WAS SHOVED 30+ YARDS DOWN THE ROAD. MY AIRBAGS DID NOT DEPLOY AND MY DRIVER'S SIDE SEAT BROKE.
Crash
1 injured
Incident date: Nov 4, 2020
THE HVAC AND PCM NEEDED THE VIN NUMBER RECODED?? TWO HOURS OF LABOR AT A COST OF $385. DOLLARS. REASON IS HEAT WOULD BLOW COLD AIR ON DRIVERS SIDE AND HEAT ON PASSAGEM SIDE. DEALER SAID THE VEHICLE VIN NUMBER NEEDED TO BE CORRECTED IN BOTH THE HVAC AND PCM MODULES.. DEALER SAID IT IS A GLITCH? VEHICLE IS USED REGULARLY AND THE CABIN AIR FILTER HAD JUST BEEN CHANGED BY THE DEALER WHEN PROBLEM STAR... Read more
Incident date: May 1, 2020
12M02 -- I TOOK THE VEHICLE IN FOR THIS EXTENDED SERVICE PLAN TWICE DURING WHILE IT WAS STILL ACTIVE. BOTH TIMES THE DEALERSHIP TRIED TO PLAY IT OFF AS "NOT UNDER THE WARRANTY" AND "SOFTWARE ISSUE NOT HARDWARE". THEY EVEN CHARGED ME FOR THE SERVICE OVER $250 WORTH OF "UPDATES". THAT DID NOT EVEN FIX THE ISSUE WITH THE DISPLAY TURING OFF WHILE THE VEHICLE IS OPERATING MAKING MOST OF THE VEHICLES ... Read more
Incident date: May 1, 2020
12M02 -- I TOOK THE VEHICLE IN FOR THIS EXTENDED SERVICE PLAN TWICE DURING WHILE IT WAS STILL ACTIVE. BOTH TIMES THE DEALERSHIP TRIED TO PLAY IT OFF AS "NOT UNDER THE WARRANTY" AND "SOFTWARE ISSUE NOT HARDWARE". THEY EVEN CHARGED ME FOR THE SERVICE OVER $250 WORTH OF "UPDATES". THAT DID NOT EVEN FIX THE ISSUE WITH THE DISPLAY TURING OFF WHILE THE VEHICLE IS OPERATING MAKING MOST OF THE VEHICLES ... Read more
Incident date: May 1, 2020
12M02 -- I TOOK THE VEHICLE IN FOR THIS EXTENDED SERVICE PLAN TWICE DURING WHILE IT WAS STILL ACTIVE. BOTH TIMES THE DEALERSHIP TRIED TO PLAY IT OFF AS "NOT UNDER THE WARRANTY" AND "SOFTWARE ISSUE NOT HARDWARE". THEY EVEN CHARGED ME FOR THE SERVICE OVER $250 WORTH OF "UPDATES". THAT DID NOT EVEN FIX THE ISSUE WITH THE DISPLAY TURING OFF WHILE THE VEHICLE IS OPERATING MAKING MOST OF THE VEHICLES ... Read more
Incident date: Oct 15, 2020
THE POWER STEERING GOES IN AND OUT MAKING IT IMPOSSIBLE TO CONTROL WHEN IT HAPPENS. VERY DIFFICULT TO TURN THE WHEEL, ISSUE # 2 TEMPERATURE CONTROL GOES FROM SET TEMPERATURE TO FULL HEAT UNASSISTED. YOU CANNOT TURN THE HIGH TEMPERATURE SETTING OFF. IT IS UNBEARABLE TO DRIVE IN CAR WITH HEAT ON FULL BLAST. BOTH OF THESE ISSUES CAN HAPPEN IN MOTION OR WHEN STOPPED
Incident date: Oct 15, 2020
THE POWER STEERING GOES IN AND OUT MAKING IT IMPOSSIBLE TO CONTROL WHEN IT HAPPENS. VERY DIFFICULT TO TURN THE WHEEL, ISSUE # 2 TEMPERATURE CONTROL GOES FROM SET TEMPERATURE TO FULL HEAT UNASSISTED. YOU CANNOT TURN THE HIGH TEMPERATURE SETTING OFF. IT IS UNBEARABLE TO DRIVE IN CAR WITH HEAT ON FULL BLAST. BOTH OF THESE ISSUES CAN HAPPEN IN MOTION OR WHEN STOPPED
Incident date: Jun 12, 2020
THE CONTROL FOR TEMPERATURE IN CAR AT ANY TIME CAN GO TO MAXIMUM HEAT WHILE DRIVING. IT IS UNBEARABLE INSIDE OF THE CAR NOT GOOD FOR MY ELDER MOM WHEN IT HAPPENS AS IT IS TOO HOT IN CAR
Incident date: Oct 28, 2020
TL* THE CONTACT OWNS A 2002 LINCOLN BLACKWOOD. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, THE PASSENGER'S SIDE FRONT WHEEL AND BRAKE LINE DETACHED FROM THE VEHICLE WITHOUT WARNING. THE CONTACT STATED HE SHIFTED TO A LOWER GEAR TO STOP THE VEHICLE ON THE SIDE OF THE ROADWAY. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER ... Read more
Incident date: Oct 28, 2020
TL* THE CONTACT OWNS A 2002 LINCOLN BLACKWOOD. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 65 MPH, THE PASSENGER'S SIDE FRONT WHEEL AND BRAKE LINE DETACHED FROM THE VEHICLE WITHOUT WARNING. THE CONTACT STATED HE SHIFTED TO A LOWER GEAR TO STOP THE VEHICLE ON THE SIDE OF THE ROADWAY. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO AN INDEPENDENT MECHANIC OR DEALER ... Read more
Incident date: Oct 14, 2020
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. THE CONTACT STATED THAT WHILE REVERSING OUT OF THE DRIVEWAY, THE POWER STEERING FAILED AND STEERING WHEEL LOCKED. THE VEHICLE WAS TURNED OFF AND RESTARTED SEVERAL TIMES BEFORE RETURNING TO NORMAL OPERATION. THE POWER STEERING ASSIST WARNING LIGHT ILLUMINATED AFTER THE VEHICLE WAS RE-STARTED AND THE STEERING REMAINED IN THE LOCKED POSITION. THE CONTACT AGAIN... Read more
Incident date: Oct 12, 2020
CONTINUED BRAKING PROBLEMS, I REPLACED ALL 4 WHEEL CALIPERS , ROTORS PADS AND CYLINDERS APPROX. 1 YEAR AGO. I HIT A BUMP AND THE BRAKE PEDAL WENT ALMOST TO THE FLOOR. I CHANGED THE BRAKE FLUID AND THE ABS PUMP. THE BRAKE PEDAL IS STILL MUSHY
Incident date: Oct 25, 2020
THE PROBLEM HAPPENING,AND AGAIN TODAY IS THAT THE AIRBAG WARNING LIGHT GOES ON AND THE AIR CONDITIONING STOPS WORKING AND THE POWER WINDOWS WON'T OPEN ON PASSENGER SIDE AND THE RADIO WON'T GO ON AND POWER DRIVERS SEAT MOVE BACK AND FORTH ON ITS OWN WHILE DRIVING!!!! PROBLEMS HAPPEN BOTH WHILE DRIVING AND IN STATIONARY POSITION. THIS HAS HAPPENED OCT 25. 2020. I FOUND OUT LL THIS AFTER STARTING T... Read more
Incident date: Oct 25, 2020
THE PROBLEM HAPPENING,AND AGAIN TODAY IS THAT THE AIRBAG WARNING LIGHT GOES ON AND THE AIR CONDITIONING STOPS WORKING AND THE POWER WINDOWS WON'T OPEN ON PASSENGER SIDE AND THE RADIO WON'T GO ON AND POWER DRIVERS SEAT MOVE BACK AND FORTH ON ITS OWN WHILE DRIVING!!!! PROBLEMS HAPPEN BOTH WHILE DRIVING AND IN STATIONARY POSITION. THIS HAS HAPPENED OCT 25. 2020. I FOUND OUT LL THIS AFTER STARTING T... Read more
Incident date: Sep 23, 2020
MY 2012 LINCOLN MKX HAS A VERY LOW BREAK PEDAL AND IS A RESULT OF THE (HCU) HYDRAULIC CONTROL UNIT. AS MY CAR'S BREAK PEDAL GOES TO THE FLOOR AND IT MAKES STOPPING THE CAR ALMOST IMPOSSIBLE AT ANY SPEED.THIS IS VERY PROBLEMATIC FOR THIS YEAR MAKE AND MODEL.I AM ASSUMING FORD WILL WAIT TILL SOMEONE GETS SERIOUSLY HURT OR KILLED BEFORE THEY RECALL THE PROBLEM.BUYER BEWARE STAY AWAY FROM THIS MODEL... Read more
1 injured
Incident date: Oct 27, 2020
II AM CONCERNED ABOUT THE AMOUNT OF TIME IT HAS TAKEN FOR MY VEHICLE TO BE EVALUATED FOR POTENTIAL BRAKING PROBLEMS. MY INQUIRY PERTAINS TO AN EXISTING RECALL (19V-904). I RECEIVED A SECOND LETTER FROM LINCOLN YESTERDAY REGARDING THIS MATTER THAT STATES THAT THE PARTS WILL BE AVAILABLE DURING THE FIRST QUARTER OF 2021! CONSIDERING THAT THE RECALL WAS ISSUED IN DECEMBER OF 2019, WHY IS THIS TAKING... Read more
Incident date: Dec 20, 2019
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE LOCAL DEALER FORD OF LAKE GENEVA LOCATED AT WEST 2542 INTERCHANGE N, LAKE GENEVA, WI 53147, AND THE MANUFACTURER WERE MADE AWARE OF THE ISSUE AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAIL... Read more
Incident date: Oct 22, 2020
WAS BACKING DOWN A SLOPED PAVED DRIVEWAY WHEN THE BREAK PEDAL WENT ALMOST TO THE FLOOR AND COULD BARELY STOP. INSPECTED AND FOUND THE LEFT FRONT BRAKE HOSE SPLIT/RUPTURED AND LEAKING BRAKE FLUID. THE RUPTURE WAS ON THE TOP SIDE OF THE HOSE WHERE IT CONNECTS TO THE METAL BRAKE LINE.
Incident date: Oct 1, 2020
VEHICLE STATES THAT IT IS NOT IN PARK EVEN THOUGH THE GEAR SHIFT IS CLEARLY IN PARK. PASSENGER SIDE CLIMATE CONTROL TURNS ITSELF TO LOWEST TEMP. FOGS WINDSHIELD BECAUSE OF PASSENGER SIDE CLIMATE CONTROL ISSUE. DRIVER SIDE DOOR SAYS AJAR EVEN THOUGH DOOR IS CLOSED.
Incident date: Oct 1, 2020
VEHICLE STATES THAT IT IS NOT IN PARK EVEN THOUGH THE GEAR SHIFT IS CLEARLY IN PARK. PASSENGER SIDE CLIMATE CONTROL TURNS ITSELF TO LOWEST TEMP. FOGS WINDSHIELD BECAUSE OF PASSENGER SIDE CLIMATE CONTROL ISSUE. DRIVER SIDE DOOR SAYS AJAR EVEN THOUGH DOOR IS CLOSED.