Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 18,739 complaints for LINCOLN
Incident date: Mar 12, 2021
PRIMARY AND SECONDARY HOOD LATCHES COME UNDONE LEAVING HOOD COMPLETELY UNLATCHED. FIRST TIME, CAR WAS BEING BACKED OUT ON A CONCRETE DRIVEWAY AFTER SITTING FOR SEVERAL DAYS. THE SECOND TIME, ANOTHER DRIVER NOTICED IT AS I WAS LEAVING A PARKING LOT. HE EXITED HIS CAR AT A STOP SIGN TO TELL ME ABOUT IT AND TO CLOSE THE HOOD. NEITHER LATCH WAS ENGAGED IN EITHER INSTANCE AND WAS AFTER CAR SAT UNDRIVEN... Read more
Incident date: Mar 11, 2021
ABS WENT OFF AND NOW PEDAL WANTS TO GO TO THE FLOOR BEFORE STOPPING. YOU CAN FEEL IT GRAB RIGHT AWAY AND THEN FADE AWAY. THIS MODEL HAS A ABS VALVE RECALL BUT MY VIN IS NOT PULLING IT UP.
Incident date: Mar 10, 2021
DOT 3 BRAKE FLUID AND ANTI-LOCK BRAKE SYSTEM FUNCTION IS DEFECTIVE AND THE ISSUE IS NOT BEING ADDRESSED AFTER A NUMBER OF YEARS
Incident date: Feb 22, 2021
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE TURN SIGNAL LAMP WAS INOPERABLE. THE VEHICLE WAS TAKEN TO TAYLOR MTR CO-WAYNESVILLE (524 RUSS AVE, WAYNESVILLE, NC 28786) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT MOISTURE ENTERED THE HEADLAMP HOUSING CAUSING DAMAGE TO THE BULB AND TURN SIGNAL LAMP. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWA... Read more
Incident date: Mar 7, 2021
MY VEHICLE'S INTERIOR TEMPERATURE WILL AUTOMATICALLY INCREASE TO ITS MAXIMUM SETTING VERY QUICKLY. I NOTICED THAT IT'S DUE TO THE TOUCH SENSITIVITY OF THE TOUCH PANEL, WHICH CONTROLS THE VEHICLE'S AIR CONDITIONING, HEAT, MUSIC CONTROLS, AND MORE. THIS HAS ALMOST CAUSED ME TO CRASH BECAUSE OF DRIVER DISCOMFORT AND HAVING TO WARM UP THE TOUCH PANEL WITH MY HANDS, IN ORDER TO ALLOW IT TO STOP CHANGIN... Read more
Incident date: Mar 2, 2021
I WAS DRIVING, NORMALLY AROUND TOWN. MY BRAKES HAVE BEEN WORKING FIND AND NORMAL UP UNTIL THIS POINT. THEN, ALL OF SUDDEN I WENT TO PRESS MY BRAKES AND THE PEDAL ALMOST WENT TO THE FLOOR. LUCKILY, THERE WAS NOT ANY CARS IN FRONT OF ME OR WAS AT AN INTERSECTION. SEVERAL WARNING LIGHTS CAME ON: CHECK ENGINE WRENCH, ABS LIGHT, SERVICE ADVANCE TRACK AND E BRAKE LIGHT. SO, I WAS CLOSE TO MY HOME AND I ... Read more
Incident date: Feb 27, 2021
TL* THE CONTACT OWNS A 2017 LINCOLN MKC. THE CONTACT STATED WHILE DRIVING AT 40 MPH ON A MAIN ROAD, A VEHICLE ON THE PASSENGER SIDE CUT HER OFF TURNING INTO HER LANE. AS A RESULT, THE VEHICLE REAR ENDED ANOTHER VEHICLE ON THE MAIN ROAD. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED.THE CONTACT SUSTAINED BONE BRUISES IN HER STERNUM AND DISPLACED RIBS. THE VEHICLE WAS NOT DRIVABLE AND WAS... Read more
Crash
1 injured
Incident date: May 20, 2019
MAY OF 2021 WILL MARK TWO YEARS SINCE I BEGAN HAVING ISSUES WITH MY 2008 LINCOLN MKZ ABS SYSTEM. LINCOLN OFFICIALLY ISSUED A RECALL ABOUT MY SPECIFIC VEHICLE IN JANUARY 2020. IT IS UNACCEPTABLE FOR A FIX TO NOT YET HAVE BEEN ESTABLISHED FOR THIS. I CANNOT SELL MY CAR AS NO ONE WILL BUY IT WITH THE ISSUE AND I CANNOT TRADE MY CAR FOR ANOTHER ONE BECAUSE THE DEALERSHIPS CANNOT SELL THE TRADE TO A CU... Read more
Incident date: Dec 5, 2019
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HEMPSTEAD FORD (301 N. FRANKLIN ST, HEMPSTEAD, NY 11550) AND THE MANUFACTURER WERE MADE AWA... Read more
Incident date: Jul 17, 2020
NHTSA 20V414 RECALL DID 7/10/20 NOT REMEDIED.
Incident date: Mar 2, 2021
NHTSA 19V-809 BATTERY CABLE MAY CHAFE & CAUSE ELECTRICAL SHORT
Incident date: Dec 5, 2020
DRIVER SIDE FRONT SEAT HEATER DO NOT WORK, BUT PASSENGER FRONT SEAT DO WORK. PASSENGER SIDE LOW BEAM LIGHT STOPPED WORKING.
Incident date: Dec 5, 2020
DRIVER SIDE FRONT SEAT HEATER DO NOT WORK, BUT PASSENGER FRONT SEAT DO WORK. PASSENGER SIDE LOW BEAM LIGHT STOPPED WORKING.
Incident date: Jan 29, 2021
ONLY 118,000 MILES ALL MY 2007 LINCOLN MKX AND THE TRANSMISSION IS OUT OH, I BOUGHT A LINCOLN BECAUSE I THOUGHT THEY WOULD BE A GOOD VEHICLE TO BUY JUST BECAUSE THE NAME I GUESS BUT I GUESS I WAS WRONG BECAUSE YOU SHOULD NOT HAVE A TRANSMISSION OUT AT 118000 MILES.
Incident date: Feb 21, 2021
TL* THE CONTACT OWNED A 2013 LINCOLN MKS. THE CONTACT STATED THAT WHILE DRIVING AT 20-25 MPH, THE STEERING WHEEL SEIZED AND THE VEHICLE WENT ACROSS THE ROAD AND HIT A MAILBOX THEN A POLE. THE AIR BAGS DEPLOYED AND CAUSED A CHIN ABRASION, NOSEBLEED, CHEST AND RIB PAIN TO THE CONTACT AND MEDICAL ATTENTION WAS RECEIVED. THERE WERE NO WARNING LIGHTS ILLUMINATING WHEN THE FAILURE OCCURRED. THE VEHICLE ... Read more
Crash
1 injured
Incident date: Apr 24, 2017
TL* THE CONTACT OWNS A 2015 LINCOLN MKS. THE CONTACT STATED THAT THE FUEL GAUGE WAS READING 3/4 OF A TANK AFTER FILLING UP THE TANK. THE CONTACT STATED SHE NOTICED A FUEL LEAK INSIDE THE VEHICLE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V605000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT ALSO STATED THAT THE FRONT DRIVER'S AND ... Read more
Incident date: Apr 24, 2017
TL* THE CONTACT OWNS A 2015 LINCOLN MKS. THE CONTACT STATED THAT THE FUEL GAUGE WAS READING 3/4 OF A TANK AFTER FILLING UP THE TANK. THE CONTACT STATED SHE NOTICED A FUEL LEAK INSIDE THE VEHICLE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V605000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT ALSO STATED THAT THE FRONT DRIVER'S AND ... Read more
Incident date: Apr 24, 2017
TL* THE CONTACT OWNS A 2015 LINCOLN MKS. THE CONTACT STATED THAT THE FUEL GAUGE WAS READING 3/4 OF A TANK AFTER FILLING UP THE TANK. THE CONTACT STATED SHE NOTICED A FUEL LEAK INSIDE THE VEHICLE. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 15V605000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE CONTACT ALSO STATED THAT THE FRONT DRIVER'S AND ... Read more
Incident date: Aug 10, 2020
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TEAM FORD LINCOLN (5445 DREXEL RD, LAS VEGAS, NV 89130) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CON... Read more
Incident date: Aug 10, 2020
TL* THE CONTACT OWNS A 2016 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED TEAM FORD LINCOLN (5445 DREXEL RD, LAS VEGAS, NV 89130) AND IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CON... Read more
Incident date: Sep 1, 2020
TL* THE CONTACT OWNS A 2017 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED BILL COLLINS FORD LINCOLN OF LOUISVILLE (4220 BARDSTOWN RD, LOUISVILLE, KY 40218, (502) 459-9550) AND OXMOOR FORD LINCOLN (100 OXMOOR LN, LOUISVILLE, KY 40222, (502) 4... Read more
Incident date: Sep 1, 2020
TL* THE CONTACT OWNS A 2017 LINCOLN MKX. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V469000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CALLED BILL COLLINS FORD LINCOLN OF LOUISVILLE (4220 BARDSTOWN RD, LOUISVILLE, KY 40218, (502) 459-9550) AND OXMOOR FORD LINCOLN (100 OXMOOR LN, LOUISVILLE, KY 40222, (502) 4... Read more
Incident date: Feb 8, 2021
NOTED A NATURAL GAS SMELL IN MY CAR ONLY WHEN HEAT ON IN CAR AND NOT CONSTENT, JUST IN SPIRTS I WOULD GET A STRONG SMELL. THEN LAST WEEK MY CAR STARTED MAKING A WEIRD WHINNING NOISE THAT HAS GOTTEN LOUDER AND MORE CONSISTENT OVER THE PAST WEEK. I NOTED THE 2013 MKZ HAD RECALLS FOR ISSUES LIKE THIS BEFORE. I JUST PURCHASED THIS CAR USED 3 MONTHS AGO.
Incident date: Feb 8, 2021
NOTED A NATURAL GAS SMELL IN MY CAR ONLY WHEN HEAT ON IN CAR AND NOT CONSTENT, JUST IN SPIRTS I WOULD GET A STRONG SMELL. THEN LAST WEEK MY CAR STARTED MAKING A WEIRD WHINNING NOISE THAT HAS GOTTEN LOUDER AND MORE CONSISTENT OVER THE PAST WEEK. I NOTED THE 2013 MKZ HAD RECALLS FOR ISSUES LIKE THIS BEFORE. I JUST PURCHASED THIS CAR USED 3 MONTHS AGO.
Incident date: Feb 4, 2021
INCIDENT #1: I WAS DRIVING ON A 45 MPH ROAD THAT I FREQUENTLY DRIVE. ALARM AND LIGHTS FLASHING TO WARN ME OF AN IMPENDING CRASH. **THERE WERE NO OTHER VEHICLES ON THIS ROAD DRIVING IN EITHER DIRECTION. 1/15/2021 INCIDENT#2. I WAS DRIVING ON A 45 MPH ROAD NEAR HOME. NAVIGATION STARTED ON ITS OWN GIVING DIRECTIONS GIVEN TO DRIVE TO A LOCATION THAT WAS NEVER ENTERED PREVIOUSLY INTO THE SYSTEM... Read more
Incident date: Feb 4, 2021
INCIDENT #1: I WAS DRIVING ON A 45 MPH ROAD THAT I FREQUENTLY DRIVE. ALARM AND LIGHTS FLASHING TO WARN ME OF AN IMPENDING CRASH. **THERE WERE NO OTHER VEHICLES ON THIS ROAD DRIVING IN EITHER DIRECTION. 1/15/2021 INCIDENT#2. I WAS DRIVING ON A 45 MPH ROAD NEAR HOME. NAVIGATION STARTED ON ITS OWN GIVING DIRECTIONS GIVEN TO DRIVE TO A LOCATION THAT WAS NEVER ENTERED PREVIOUSLY INTO THE SYSTEM... Read more
Incident date: Oct 15, 2017
I WAS GOING UP TO NEW YORK AND CAR STALLED ON BUSY I 95 NORTH HIGHWAY. I GOT IT TOWED TO MECHANIC IN NJ. HE TOLD ME FUEL PUMP RELAY MODULE AND FUEL PUMP IS BROKEN. HE FIXED IT. I CALLED LINCOLN ABOUT RECALL FOR FUEL PUMP RELAY MODULE RECALL AND OF COURSE THEY DENIED MY COMPLAINT, THEY TOLD ME THAT MY VIN IS NOT IN THEIR RECALL. ACTUALLY FUEL PUMP RELAY MODULE WAS BROKEN TWO TIMES IN SAME CAR COSTE... Read more
Incident date: Dec 30, 2019
THERE IS A RECALL FROM THE LINCOLN FORD COMPANY FOR BRAKES WHICH HAS BEEN ONGOING SINCE 2019. THEY KEEP DELAYING THE IMPLEMENTATION OF THE PART SAYING THEY ARE STILL IN THE TESTING PHASE. THEY ARE NOT GIVING OWNERS THE OPTION FOR COURTESY LEASES.
Incident date: Feb 17, 2021
STEERING STOPPED WORKING WHEN WE WERE LEAVING THE DRIVEWAY
Incident date: Jan 27, 2021
MY VEHICLE IS HAVING A DIFFICULT TIME BREAKING. HAVE CHANGED ROTORS AND BREAKS MULTIPLE TIME TO REMEDY THE PROBLEM AS I HAVE ALMOST BEEN IN 3 ACCIDENTS DO TO MY BREAKS SLIPPING. THE SLOPING HAS OCCURRED 2 TIMES WHILE DRIVING ON THE FREEWAY ONCE IN OCTOBER 2020 AND THEN AGAIN IN JANUARY 2021 I WAS GOING 63 MILES AN HOUR AND WHEN I WENT TO PRESS ON THE BRAKES DUE TO TRAFFIC APPROACHING THE VEHICLE H... Read more
Incident date: Jan 27, 2021
MY VEHICLE IS HAVING A DIFFICULT TIME BREAKING. HAVE CHANGED ROTORS AND BREAKS MULTIPLE TIME TO REMEDY THE PROBLEM AS I HAVE ALMOST BEEN IN 3 ACCIDENTS DO TO MY BREAKS SLIPPING. THE SLOPING HAS OCCURRED 2 TIMES WHILE DRIVING ON THE FREEWAY ONCE IN OCTOBER 2020 AND THEN AGAIN IN JANUARY 2021 I WAS GOING 63 MILES AN HOUR AND WHEN I WENT TO PRESS ON THE BRAKES DUE TO TRAFFIC APPROACHING THE VEHICLE H... Read more
Incident date: Feb 2, 2021
HOOD ON MY 2013 LINCOLN MKZ IS STARTING TO RUST AND THIS IS SHOULD NOT BE HAPPENING ON A CAR THAT IS LESS THAN 10 YEARS OLD. I FEEL LIKE IT'S A QUALITY CONTROL ISSUE BECAUSE THIS CAR IS NEVER DRIVEN ON BEACHES AND WE DON'T HAVE SALTY ROADS IN FLORIDA. THE RUST IS OCCURRING ON THE EDGE OF THE HOOD NEAR THE GRILL AND THE PAINT IS BEGINNING TO CHIP.
Incident date: Feb 17, 2021
DRIVER SIDE SEAT WORMER WAS ON STARTED SMELLING PLASTIC AND IT STARTED SMOKING ATTACHED IS THE PICTURE OF IT.
Fire
Incident date: Jan 6, 2021
MY UNCLE CAR 2010 LINCOLN MKZ HAVE PROBLEM WITH BRAKE. WHEN DRIVE BRAKE PEDAL OK,,,,BUT SOMETIME PARK AT HOME ALL NIGHT LONG AND MORNING START ENGINE AND BRAKE PEDAL GO DOWN ON FLOOR. HE NEED TO PUMP BRAKE SEVERAL TIME TO MAKE BRAKE PEDAL GOES UP SO HE CAN DRIVE. BRAKE LIGHT ON DASH SOMETIME WENT ON WHEN DRIVING BUT BRAKE PEDAL NORMAL HE BRING TO DEALER AND LET THEM CHECK OUT,,,BUT NO PROBLEM SOL... Read more
LINCOLN
AVIATOR PHEV
(2020) — SERVICE BRAKES
Feb 17, 2021
Incident date: Jan 30, 2021
BRAKES FAILED WHEN DRIVING DOWN MY DRIVEWAY, WHICH IS A STEEP HILL. RECEIVED SIX ERROR "SERVICE NOW" MESSAGES: SERVICE ADVANCETRAC, CHECK BRAKE SYSTEM, HILL DESCENT CONTROL FAULT, PARK BRAKE MALFUNCTION, PRE-COLLISION ASSIST NOT AVAILABLE. WAS ABLE TO ROLL TO A STOP AND HAD TO CALL TOW TRUCK. SUBSEQUENT CONVERSATION WITH DEALER SERVICE DEPT , WAS TOLD RECALL 20U29 APPLIES. GAVE ME A DOZEN 'COD... Read more
LINCOLN
AVIATOR PHEV
(2020) — FORWARD COLLISION AVOIDANCE: WARNINGS
Feb 17, 2021
Incident date: Jan 30, 2021
BRAKES FAILED WHEN DRIVING DOWN MY DRIVEWAY, WHICH IS A STEEP HILL. RECEIVED SIX ERROR "SERVICE NOW" MESSAGES: SERVICE ADVANCETRAC, CHECK BRAKE SYSTEM, HILL DESCENT CONTROL FAULT, PARK BRAKE MALFUNCTION, PRE-COLLISION ASSIST NOT AVAILABLE. WAS ABLE TO ROLL TO A STOP AND HAD TO CALL TOW TRUCK. SUBSEQUENT CONVERSATION WITH DEALER SERVICE DEPT , WAS TOLD RECALL 20U29 APPLIES. GAVE ME A DOZEN 'COD... Read more
LINCOLN
AVIATOR PHEV
(2020) — BACK OVER PREVENTION: WARNINGS
Feb 17, 2021
Incident date: Jan 30, 2021
BRAKES FAILED WHEN DRIVING DOWN MY DRIVEWAY, WHICH IS A STEEP HILL. RECEIVED SIX ERROR "SERVICE NOW" MESSAGES: SERVICE ADVANCETRAC, CHECK BRAKE SYSTEM, HILL DESCENT CONTROL FAULT, PARK BRAKE MALFUNCTION, PRE-COLLISION ASSIST NOT AVAILABLE. WAS ABLE TO ROLL TO A STOP AND HAD TO CALL TOW TRUCK. SUBSEQUENT CONVERSATION WITH DEALER SERVICE DEPT , WAS TOLD RECALL 20U29 APPLIES. GAVE ME A DOZEN 'COD... Read more
Incident date: Nov 1, 2019
TL* THE CONTACT OWNS A 2019 LINCOLN NAUTILUS. THE CONTACT STATED THAT THE INSTRUMENT PANEL WOULD INTERMITTENTLY GO BLANK UPON START-UP OF THE VEHICLE. THE CONTACT STATED THAT THE INSTRUMENT PANEL WOULD REMAIN BLANK THROUGHOUT THE DURATION OF THE DRIVE AND WOULD RESUME NORMAL FUNCTION THE NEXT DAY. THE CONTACT HAD TAKEN THE VEHICLE TO TUTTLE-CLICK LINCOLN (43 AUTO CENTER DR SUITE B, IRVINE, CA 9261... Read more
Incident date: Dec 16, 2020
ENGINE COMPUTER /TRANSMISSION /ALT AT BILL TALLEY FORD ELECTRICAL SYSTEM INSTALLED ALT. THEN WAS TOLD I HAD TRANSMISSION PROBLEMS NEVER HAD BEFORE THEY PROGRAMED ENGINE COMPUTER TWO TIMES AND GAVE THE CAR BACK BACK TO ME WITH PROBLEMS I NEVER HAD AND COULD SOLVE
Incident date: Dec 16, 2020
ENGINE COMPUTER /TRANSMISSION /ALT AT BILL TALLEY FORD ELECTRICAL SYSTEM INSTALLED ALT. THEN WAS TOLD I HAD TRANSMISSION PROBLEMS NEVER HAD BEFORE THEY PROGRAMED ENGINE COMPUTER TWO TIMES AND GAVE THE CAR BACK BACK TO ME WITH PROBLEMS I NEVER HAD AND COULD SOLVE
Incident date: Dec 16, 2020
ENGINE COMPUTER /TRANSMISSION /ALT AT BILL TALLEY FORD ELECTRICAL SYSTEM INSTALLED ALT. THEN WAS TOLD I HAD TRANSMISSION PROBLEMS NEVER HAD BEFORE THEY PROGRAMED ENGINE COMPUTER TWO TIMES AND GAVE THE CAR BACK BACK TO ME WITH PROBLEMS I NEVER HAD AND COULD SOLVE
Incident date: Jun 12, 2020
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FIESTA LINCOLN (1720 S MESA DR, MESA, AZ 85210) AND THE MANUFACTURER WERE MADE AWARE OF TH... Read more
Incident date: Jun 12, 2020
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 19V904000 (SERVICE BRAKES, HYDRAULIC) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. FIESTA LINCOLN (1720 S MESA DR, MESA, AZ 85210) AND THE MANUFACTURER WERE MADE AWARE OF TH... Read more
Incident date: Feb 10, 2021
I'VE REPLACED A STARTER / ALTERNATOR/ BATTERY/ COIL PACKS/ TUNE UP/AND MY TRUCK IS STILL HAVING PROBLEMS WITH STAYING STARTED..I HAVE TO PUSH THE GAS IN PARK BECAUSE IT SEEMS LIKE IT WILL SHUT OFF.
Incident date: Feb 10, 2021
I'VE REPLACED A STARTER / ALTERNATOR/ BATTERY/ COIL PACKS/ TUNE UP/AND MY TRUCK IS STILL HAVING PROBLEMS WITH STAYING STARTED..I HAVE TO PUSH THE GAS IN PARK BECAUSE IT SEEMS LIKE IT WILL SHUT OFF.
Incident date: Feb 10, 2021
I'VE REPLACED A STARTER / ALTERNATOR/ BATTERY/ COIL PACKS/ TUNE UP/AND MY TRUCK IS STILL HAVING PROBLEMS WITH STAYING STARTED..I HAVE TO PUSH THE GAS IN PARK BECAUSE IT SEEMS LIKE IT WILL SHUT OFF.
Incident date: Feb 11, 2021
BRAKE PEDAL GOES TO THE FLOOR WITH NO STOPPING ABILITY. DRIVING ON CITY STREET.
Incident date: Feb 9, 2021
WHILE DRIVING MY VEHICLE AT APPROXIMATELY 45 MPH ON A LOCAL HIGHWAY, THERE WAS AN UNCOMMANDED MOVEMENT OF THE FOOT PEDAL ADJUSTMENT. THE PEDALS RETRACTED AWAY FROM MY FEET TO THE MAXIMUM STOP FURTHEST AWAY, WHICH PUT THEM OUT OF MY REACH AND RENDERED IT NEARLY IMPOSSIBLE TO ACTIVATE THE BRAKES OR ACCELERATOR PEDALS. THIS NEARLY CAUSED A LOSS OF CONTROL ACCIDENT, HAD I NOT DISENGAGED MY SEAT BELT A... Read more
Incident date: Feb 9, 2021
WHILE DRIVING MY VEHICLE AT APPROXIMATELY 45 MPH ON A LOCAL HIGHWAY, THERE WAS AN UNCOMMANDED MOVEMENT OF THE FOOT PEDAL ADJUSTMENT. THE PEDALS RETRACTED AWAY FROM MY FEET TO THE MAXIMUM STOP FURTHEST AWAY, WHICH PUT THEM OUT OF MY REACH AND RENDERED IT NEARLY IMPOSSIBLE TO ACTIVATE THE BRAKES OR ACCELERATOR PEDALS. THIS NEARLY CAUSED A LOSS OF CONTROL ACCIDENT, HAD I NOT DISENGAGED MY SEAT BELT A... Read more
Incident date: Feb 9, 2021
WHILE DRIVING MY VEHICLE AT APPROXIMATELY 45 MPH ON A LOCAL HIGHWAY, THERE WAS AN UNCOMMANDED MOVEMENT OF THE FOOT PEDAL ADJUSTMENT. THE PEDALS RETRACTED AWAY FROM MY FEET TO THE MAXIMUM STOP FURTHEST AWAY, WHICH PUT THEM OUT OF MY REACH AND RENDERED IT NEARLY IMPOSSIBLE TO ACTIVATE THE BRAKES OR ACCELERATOR PEDALS. THIS NEARLY CAUSED A LOSS OF CONTROL ACCIDENT, HAD I NOT DISENGAGED MY SEAT BELT A... Read more