Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Jun 10, 2026
Camera and sensor on driver side does not indicate movement/stops working. This results in the Blindspot detection not working or any cross traffic alerts or object detection, which can lead to an accident. occurs intermittently and car does not issue a warning that the system is not working or down. Also causing an issue when backing up
Incident date: Jun 19, 2026
At approximately 130,000 miles, vehicle developed and internal coolant leak caused by a failed Exhaust Heat Recovery System (EHRS) in the center muffler assembly, matching TSB 23-EM-009H - a known manufacturing defect documented by Hyundai. Coolant has been slowly leaking internally into the exhaust system. The authorized Hyundai dealership initially failed to diagnose the internal leak and told m... Read more
Incident date: Jun 17, 2026
I am reporting an active odometer fraud case on a 2017 Hyundai Elantra, VIN: [XXX]. The seller listed this vehicle on Facebook Marketplace claiming it had 65,000 miles and was in like-new condition. Upon running a CARFAX report, the vehicle shows over 300,000 actual miles. The CARFAX also shows the vehicle already had 98,000 miles recorded in 2018, making the current 65,000-mile claim impossible. ... Read more
Incident date: Feb 28, 2026
The contact owns a 2023 Chevrolet Blazer. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal. There was no warning light illuminated. The vehicle was taken to the dealer on several occasions to be repaired; however, the dealer was unable to duplicate the failure or determine the cause of the failure. The contact stated that the dea... Read more
Incident date: Apr 1, 2025
My 2018 Honda CR-V has only 100,000 miles. A week ago, I noticed that my engine temperature gauge on my dashboard was spiking during low speed driving and I received several engine overheating alarms. There was no white smoke emitting from my exhaust. I checked the coolant reservoir and observed that the reservoir was almost empty. I brought my vehicle to my mechanic who found no external coolant ... Read more
Incident date: Apr 1, 2025
Chevrolet has a recall on some vehicles for a bad transmission valve body, but my vehicle isn’t a part of the recall and I’m having the exact same issues. Currently my only vehicle that I have to transport my 7 month old is a complete safety risk. My check engine light is on and the code its throwing is to replace transmission valve body assembly. My Tahoe is shifting very harshly when driving... Read more
Incident date: Feb 22, 2026
Drive Train suffered a life threatening loss of propulsion on a main highway . My safety was at risk due to the losing propulsion leaving me in the middle of the highway in an unsafe vehicle. Multiple communication-module fault codes. Dealer has acknowledged these issues. there were warning lights and multiple messages after .
Incident date: Jun 9, 2026
Powertrain: harsh, jerky shifting, violent, lurching gear changes, pause before engaging and high revving and lack of acceleration, mostly noticed at 50-60mph Steering PE25009 - catching or sticking when making minor or gradual turns in either direction when the steering wheel is positioned near the 11 o'clock or 1 o'clock positions. It requires extra force to break free and jerks the steering
Incident date: Jun 9, 2026
Powertrain: harsh, jerky shifting, violent, lurching gear changes, pause before engaging and high revving and lack of acceleration, mostly noticed at 50-60mph Steering PE25009 - catching or sticking when making minor or gradual turns in either direction when the steering wheel is positioned near the 11 o'clock or 1 o'clock positions. It requires extra force to break free and jerks the steering
Incident date: Feb 10, 2026
I bought a 2014 Honda Civic LX at a used car dealership. The day after I bought it, the passenger-side occupant position sensor came on. I returned the car, and they reset it. It came on again, was reset, and when it came on again, it was replaced. The new one came on again. This time I took it to my Honda dealer, and they reset it. It came on again, and I've been living with it since.I am concern... Read more
Incident date: Jun 15, 2026
The vehicle's suspension system was improperly configured for its electric powertrain at the time of manufacture, resulting in an incorrect ride height that is incompatible with the vehicle's EV platform. This is not an isolated component failure but a fundamental design defect — the vehicle was delivered in a condition that was never properly suited to its own drivetrain. This defect has caused... Read more
Incident date: May 1, 2026
The contact owns a 2021 Jeep Wrangler. The contact stated that while driving the vehicle at an undisclosed speed, the vehicle would suddenly shut off with no warning. The contact also stated that the vehicle felt sluggish prior to the stalling condition. The vehicle was taken to a dealer where a new battery assembly was scheduled to be installed as part of NHTSA Campaign Number: 25V741000 (electri... Read more
Incident date: May 1, 2026
Engine seized up on the highway going onto incoming traffic. Almost got into a car accident.
Incident date: Jun 17, 2026
The contact owns a 2021 Hyundai Palisade. The contact stated while driving at an undisclosed speed, the front row and second row seat belt buckles independently unlatched. The failure occurred on several different occasions. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts) however, the part to do the recall repair was not yet av... Read more
Incident date: Jun 17, 2026
The contact owns a 2020 Ford Escape. The contact stated that while driving the vehicle at an undisclosed speed, she noted that the vehicle was not receiving adequate fuel to the engine, which caused the vehicle to jerk excessively. The contact also stated that she had to replace the canister purge valve two times within a single year due to this ongoing issue.. The contact received notification of... Read more
Incident date: Jun 18, 2026
The contact owns a 2017 Jaguar F-Pace. The contact stated while driving 55 MPH, the low coolant warning light was illuminated. The contact pulled over to the side of the road and parked the vehicle. The message "Engine Overheating" was displayed, forcing the contact to turn off the vehicle. The contact was picked up to purchase coolant. The contact returned and added coolant to the vehicle. The ve... Read more
Incident date: Jun 3, 2026
The contact owns a 2020 Honda Ridgeline. The contact received notifications of NHTSA Campaign Numbers: 26V365000 (STRUCTURE, SUSPENSION) and 26V332000 (AIR BAGS); however, the parts to do the recall repairs were not yet available. The vehicle was taken to the dealer, and the contact was informed that the bolt set needed to perform the suspension recall repair, and the parts needed to perform the a... Read more
Incident date: Jun 17, 2026
Tire size 235/45R-19 95H Vehicle began shaking and vibrating at highway speed. Upon inspection both front tires had the outer and inner edge tread separating from the tire. Ford dealership advised all tires be replaced.
Incident date: Feb 16, 2026
While driving on a straight, flat road with no other vehicles close in the front or to my rear the brakes came on without warning. I pulled over to the side of the road because it was really scary. Once I calmed down I continued driving without further incident. When I got to my grandsons school parking lot I called the Honda dealership that I purchased the car from and asked the service person... Read more
Incident date: Feb 16, 2026
While driving on a straight, flat road with no other vehicles close in the front or to my rear the brakes came on without warning. I pulled over to the side of the road because it was really scary. Once I calmed down I continued driving without further incident. When I got to my grandsons school parking lot I called the Honda dealership that I purchased the car from and asked the service person... Read more
Incident date: Feb 16, 2026
Secondary alternator, installed by Thor is improperly installed and not grounded causes multiple failures and fire risk.
Incident date: Sep 30, 2025
The contact owns a 2020 Chevrolet Equinox. The contact stated the brake pedal became firm while driving approximately 40-45 MPH. The check engine warning light was illuminated, and the brake assist service message was displayed. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The vehicle was taken to an independent mechanic who determined that the brake housing had s... Read more
Incident date: Jun 16, 2026
Van made a loud pop noise and lost power. The HSG belt tensioner spring fell off it's seat loosing tension on the HSG belt. Was unsafe but luckily it happened before getting on the freeway, and coasted into a parking lot. Yes, it's at the dealership getting a replacement tensioner and belt. I believe so. No notification prior to failure, it was sudden.
Incident date: Aug 1, 2025
The contact rented a 2024 Chevrolet Malibu. The contact was an Uber driver. The contact stated that the VIN was previously included in NHTSA Campaign Numbers: 26V212000 (Back Over Prevention) and 24V575000 (Equipment). The contact believed that the vehicle should not have been rented with the open recalls. The vehicle was not diagnosed or repaired. The contact had not experienced a failure. The ... Read more
Incident date: Jun 13, 2026
The contact owns a 2015 Toyota Prius. The contact stated that while driving and coming to a complete stop, the vehicle was rear-ended by another vehicle driving approximately 35-45 MPH. The contact stated that upon impact, the front driver's seat unexpectedly reclined and struck the rear passenger’s seat. The contact was concerned about the movement of the seat and stated that an occupant seated... Read more
Crash
2 injured
Incident date: Jun 8, 2026
In Highway speeds the death Wobble is uncontrollable. To the point my daughters in the back got scared and cried thinking we would crash. I take to jeep and they told me nothing was wrong. They lied to me.
Incident date: May 8, 2026
On XXX, I was driving my 2021 Toyota Highlander at approximately 55 mph when a deer entered the roadway and I had to brake suddenly to avoid a collision. My [XXX] daughter was properly seated in the second-row seat and was properly restrained by her seatbelt. During the braking event, the second-row seat unexpectedly folded forward while she was seated in it. As a result, my daughter experienced ... Read more
1 injured
Incident date: May 8, 2026
• a theft attempt caused by the widely reported Kia software vulnerability (documented in my police report) • a display failure that Kia refused to repair • a recall that Kia refused to perform because the display was broken • repeated defects lighting, battery warning indicators never come on when the oil is beinf consumed • and now a complete engine failure on a 2022 vehicle
Incident date: Jun 12, 2026
A continuation from my last post. I brought my car back to the dealer.The worker came out to inspect my car and he lifted the hood and he said I had a loose negative battery cable and that I had the wrong battery in my car. He said that might be the cause of the flickering lights.My car was at the dealership for three days before I was called to come pickup my car.He stated they found another ser... Read more
Incident date: May 21, 2026
THE REAR CAMBER AND TOE ADJUSTER CAMS ARE COMING LOOSE. NOTICING A PROBLEM WITH 2 DIFFERENT CUSTOMER'S PALISADES. BOTH MODELS UNDER 50000 MILES. VEHICLES HAD NOT BEEN ALIGNED SINCE THE OEM BUILD.
Incident date: Apr 13, 2026
Complaint regarding 2016 Hyundai Veloster engine oil consumption and warranty denial. In late 2023, at approximately 70,000–80,000 miles, my vehicle began experiencing excessive oil consumption. I reported this issue to Hyundai and authorized dealerships while the vehicle was still under warranty. Since then, I have completed multiple oil consumption tests, inspections, combustion cleanings, an... Read more
Incident date: Mar 6, 2026
**Incident / vehicle info:** - **Year / Make / Model:** 2026 / GMC / Yukon (Elevation) - **Date incident began:** ~mid-March 2026 - **Odometer / mileage:** under 1,000 - **Component:** Back Over Prevention: Rearview Camera (and/or Electrical System / Visibility) - **Crash? Fire? Injuries? Deaths?** No / No / No / No - **Vehicle still owned:** Yes - **Dealer or manufacturer contacted?** Yes — ser... Read more
Incident date: Jun 1, 2026
My daughter was in a parking lot and put her car in park, removed her keys and exited the vehicle. She walked around the vehicle and was removing her school bag and the car came out of park and rolled into another vehicle.
Crash
Incident date: Jun 1, 2026
Due to a known defect for which there is already a class action lawsuit against Ford, the head gasket seal failed allowing coolant to seep into cylinders 2 and 3. In turn, this caused a crack in the engine wall requiring over $10,000 in repairs.
Incident date: Jun 1, 2026
The vehicle has experienced multiple sudden and complete losses of power without warning, creating a serious safety hazard. On May 22, 2026, while driving toward a parking lot exit, the engine abruptly shut off and all electrical systems powered down. After approximately five minutes, the vehicle restarted and I was able to leave. The failed component is UNKNOWN, and the vehicle is available for i... Read more
Incident date: Apr 3, 2026
Stellantis (owner of Jeep) has issued an intent to recall a million or so Wranglers/Gladiators starting next month. They have urged people to park away from structures and other cars. Living in suburban NY, relatively dense by most standards, and working in a place I park my car in a garage, this is near impossible therefore leaving my car a combustion risk, risking the lives and wellbeings of mys... Read more
Incident date: Jun 8, 2026
I am filing a safety complaint regarding my new Honda CR-V which is 6 months old. Water seeped into my parked and closed vehicle, and after that I experienced multiple hazard warning lights on the dashboard while driving on XX, which caused panic and concern for safety. The next day, the vehicle became unresponsive and the battery went dead. This was alarming because the warning lights appeared du... Read more
Incident date: Jan 1, 2025
SUBJECT: Formal Safety Defect Complaint: 2016 Subaru Outback – Manufacturing Nondisclosure of Latent "Day 1" Design Flaw Causing Ignition Key Entrapment, Uncommanded Steering Column Lockout, and Severe Family Safety Risk I am writing to formally report a severe, unaddressed safety defect and a deceptive corporate practice by Subaru of America, Inc. affecting my 2016 Subaru Outback. This vehicle ... Read more
Incident date: Jun 9, 2026
Currently, there are 30,564 miles on my vehicle and I am the original owner of the vehicle since early 2021. This is a continuous intermittent problem that can occur at any time when trying to accelerate the vehicle. The vehicle could be moving down the road and you go to accelerate and the RPM's drop dramatically, giving you no power. The same thing has happened when trying to accelerate from ... Read more
Incident date: Jun 9, 2026
Currently, there are 30,564 miles on my vehicle and I am the original owner of the vehicle since early 2021. This is a continuous intermittent problem that can occur at any time when trying to accelerate the vehicle. The vehicle could be moving down the road and you go to accelerate and the RPM's drop dramatically, giving you no power. The same thing has happened when trying to accelerate from ... Read more
Incident date: Jun 9, 2026
The seal on my 2020 Volvo XC60 moonroof allowed water to leak under the floorboards. My car is only 6 years old. We had a lot of rain over a short period and I noticed the sound of water sloshing around under the floor. Nothing was wet inside the car. My Check Engine light came on as well. I took it to the Volvo service dept. They are now saying wires are corroded and that it will cost me over $11... Read more
Incident date: Jan 5, 2026
Passenger airbag system doesn’t detect occupancy in seat
LINCOLN
CONTINENTAL
(2017) - STRUCTURE:BODY
Jun 9, 2026
Incident date: Feb 18, 2025
The trunk will not close using any of the buttons. This is an on going issue on so many newer highlanders.
LINCOLN
CONTINENTAL
(2017) - STEERING
Jun 9, 2026
Incident date: Feb 18, 2025
While making a right turn from a near-stopped position, the steering wheel became stuck or extremely difficult to turn. The vehicle initially turned right normally, but when I attempted to steer back left/counterclockwise to complete the turn and straighten the vehicle, the steering wheel did not respond as expected. This caused the vehicle to continue in the wrong direction and resulted in a coll... Read more
Crash
2 injured
LINCOLN
AVIATOR PHEV
(2021) - SERVICE BRAKES
Jun 8, 2026
Incident date: Jun 12, 2025
-I was driving down into an indoor basement level garage very slowly as there is a steep incline. It descends from street level to basement level within a distance of approximately 30 to 35 ft. At the end of the incline is a sharp curve to the right, followed by a sharp left turn to proceed straight. -While on the incline, the car was slowing to a stop. I gently tapped the accelerator to keep i... Read more
Crash
1 injured
LINCOLN
AVIATOR PHEV
(2021) - VISIBILITY:SUN/MOON ROOF ASSEMBLY
Jun 8, 2026
Incident date: Jun 12, 2025
The contact owns a 2025 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the contact heard a loud sound and noticed that the sunroof had unexpectedly exploded. The vehicle was taken to the dealer, where it was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 5,600.
Incident date: May 25, 2026
On June 7, 2026, I was driving my 2020 GMC Terrain. I was going at about 40MPH along a very busy main road. While slowing for a red light the Check Engine Light turned on and the car displayed a notice about reduced engine power. Seconds later, the brake pedal became stuck and would not press down all the way and I lost braking ability. The car rattled/shook violently, made a grinding noise, and t... Read more
Incident date: May 25, 2026
On June 7, 2026, I was driving my 2020 GMC Terrain. I was going at about 40MPH along a very busy main road. While slowing for a red light the Check Engine Light turned on and the car displayed a notice about reduced engine power. Seconds later, the brake pedal became stuck and would not press down all the way and I lost braking ability. The car rattled/shook violently, made a grinding noise, and t... Read more
Incident date: May 25, 2026
After the vehicle was jumpstarted the vehicle failed to correctly enter gear- when shifting into reverse it instead rolled forward downhill. The following systems also displayed failure warnings: ABS Traction Control Parking Brake ( Parking brake also showed as activated when it was not active- it would audibly disengage but the parking brake light stayed lit) Stability Control 4wd. The combinat... Read more
Incident date: Jun 8, 2026
The contact owns a 2024 Toyota Tundra. The contact stated that while driving at 80-85 MPH on I-95, the vehicle was sputtering, and the contact was concerned that the vehicle would stall. No warning light was illuminated. The contact received recall notifications for NHTSA Campaign Numbers: 25V322000 (Exterior Lighting), 25V767000 (Engine and Engine Cooling), and 26V038000 (Back Over Prevention); h... Read more