Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Jul 21, 2026
The van is experiencing the auto stop-start defect causing major safety issues for my family. The car stalls randomly at stop signs and stoplights and is unable to be restarted quickly, creating a major traffic and safety hazard. The car often will not turn on at start up. The dealer stated that it needed a new starter. Then said that Honda would not replace the starter until a tech looked a... Read more
Incident date: Jan 19, 2026
The contact owns a 2018 Tesla Model 3. The contact stated that while driving at an undisclosed speed, the vehicle was shaking uncontrollably. The contact pulled over and had the vehicle towed to the dealer. The dealer determined that the front control arm had detached from the front passenger’s side wheel. The dealer replaced the front control arm, lateral link, and steering column. The contact ... Read more
Incident date: Jul 20, 2026
Vehicle has intermittent raw fuel odor and shaking at idle. BMW dealership test‑drove and scanned but refused further diagnostics under warranty because the issue could not be duplicated. BMW NA case opened. Fuel odor is a fire hazard and shaking at idle is a stall risk.
Incident date: Sep 4, 2025
Hey I run over a pothole and. My tire went flat and then the air bag just came out that’s not supposed to happen just from a flat tire that’s a safety hazard
Incident date: Sep 4, 2025
Hey I run over a pothole and. My tire went flat and then the air bag just came out that’s not supposed to happen just from a flat tire that’s a safety hazard
Incident date: Sep 4, 2025
I paid Tesla to perform a safety inspection of my Tesla Cybertruck after I purchased it. During that inspection, Tesla determined that the vehicle's as built configuration was **not safe** and required me to purchase a newer revision of the Power Conversion System (PCS). The required PCS revision did not exist when my vehicle was originally manufactured, meaning the vehicle could not have been bui... Read more
Incident date: Jul 6, 2026
My 2022-Toyota Tacoma has a paint peeling issue that is known to Toyota. My particular model was manufactured in Mexico with a paint code of 040. I have paint peeling in my engine compartment and on several fenders. Toyota has indicated on several websites that this has been an ongoing issue with models between 2016-2022. I took my vehicle to the ELK Grove, CA Toyota Dealership. The Service Manag... Read more
Incident date: Jul 5, 2026
225/r17 Pressure system did not alert the other driver of liss of pressure blew out side i recked into her
Crash
Incident date: Jul 6, 2026
NHTSA Safety Complaint To: National Highway Traffic Safety Administration (NHTSA) Regarding: Vehicle Safety Hazard / Fraudulent Repairs on 2017 Chevrolet Silverado VIN: [XXX] To Whom It May Concern, I am writing to file an emergency vehicle safety complaint regarding a 2017 Chevrolet Silverado, VIN [XXX], purchased on XXX. Huntley Ford performed unauthorized, fraudulent, and unsafe repairs tha... Read more
Incident date: Jun 30, 2026
Vehicle threw code 21A50A (Starter Pinion Timeout) and a Drivetrain Malfunction warning. Car still starts and drives. This is the exact mechanical failure described in Starter Recall 26V-438 / 26V-441, but my 2022 330e VIN is currently excluded.
Incident date: Jun 30, 2026
Vehicle threw code 21A50A (Starter Pinion Timeout) and a Drivetrain Malfunction warning. Car still starts and drives. This is the exact mechanical failure described in Starter Recall 26V-438 / 26V-441, but my 2022 330e VIN is currently excluded.
Incident date: Jun 17, 2026
The contact owned a 2019 BMW 330I. The contact stated that while the vehicle was parked at the residence in the driveway, there was an abnormal cracking sound coming from outside the residence. The contact checked and became aware that the vehicle was on fire. The vehicle was unoccupied at the time. The contact stated that the residential camera showed that the fire had started by the front driver... Read more
Fire
Incident date: Jul 23, 2026
Door locking electrical issue. When locking door as I get out and close the door and walk away the truck makes a noise and unlocks the vehicle. Have had problems since getting it new. Have taken back in 5 times with no resolution. I feel that as the truck may attract a thieve and cause harm to me or wife as we get back to the truck
Incident date: Jul 23, 2026
The panoramic sunroof spontaneously exploded while driving without any external impact
Incident date: Jul 23, 2026
The sunroof shattered without any impact issue, while we were driving down the road at approximately 65 MPH. If the sunshade had not been closed the driver and two passengers would have been showered in glass risking serious injury. The driver would have been challenged to maintain control risking serious injury to those in his vehicle and others on a busy highway. High Risk incident. I'm from Iow... Read more
Incident date: Jan 10, 2026
The recall 25v467 was filed july 2025. Since then there has been no fix and my car has no steering due to this recall. Ford will not fix it or do anything. The escape has 106,000 miles. I am still paying payments and have no way to drive my vechile for the last year.
Incident date: Feb 17, 2026
The contact owns a 2018 Ram 2500. The contact received notification of NHTSA Campaign Number: 24V896000 (Service Brakes, Hydraulic). The contact stated that the ABS warning light was illuminated. There was an abnormal dinging sound coming from the vehicle, and the "Service Now" message was displayed. The speedometer was not visible. The contact stated that the cruise control was inoperable. The lo... Read more
Incident date: Dec 22, 2025
My 2026 Honda Passport TrailSport Elite has twice applied its brakes on its own, with no obstacle, vehicle, or hazard in front of me to justify braking. On July 13, 2026, at approximately 5:36 p.m., I was driving in evening traffic when the vehicle suddenly braked hard on its own. Nothing was in front of me. The car behind me nearly rear-ended me and had to brake sharply to avoid a collision, and ... Read more
Incident date: Dec 22, 2025
My 2026 Honda Passport TrailSport Elite has twice applied its brakes on its own, with no obstacle, vehicle, or hazard in front of me to justify braking. On July 13, 2026, at approximately 5:36 p.m., I was driving in evening traffic when the vehicle suddenly braked hard on its own. Nothing was in front of me. The car behind me nearly rear-ended me and had to brake sharply to avoid a collision, and ... Read more
LINCOLN
CORSAIR PHEV
(2022) - POWER TRAIN
Jul 21, 2026
Incident date: May 14, 2026
This is a reoccuring issue and happens daily. When the vehicle is cold and sitting all day or all night, on the first 5 minutes of driving or so, when you push the accelerator pedal from a dead stop or rolling stop, there is no throttle/engine response for at least 1.5-2 seconds. This is a HIGHLY unsafe condition and can lead to a traffic collision. I have reached out to Toyota Corporate about thi... Read more
Incident date: Jul 18, 2026
This car has increasingly started stalling out as I come to a stop in traffic at lower speeds. There is no consistent pattern behind when it will occur. At times, I feel my car's engine start to shudder like it's going to stall, but it is not immediately followed by stalling. I have taken it to a dealer last month because it stalled at least three times in a month. They replaced the battery becaus... Read more
Incident date: Apr 1, 2026
The contact owns a 2025 Toyota 4Runner. The contact stated that the message “Headlights On” was erroneously displayed. The fuel gauge indicated 71 percent. Additionally, the 12-volt charging system malfunctioned with the message “See the Dealer” displayed. Several unknown orange warning lights were illuminated. The vehicle was restarted, and the warning lights turned off. The window on the... Read more
Incident date: Jun 5, 2026
Began to notice a knocking noise from lower engine compartment in late May 2026. No warning lamps, messages, or other symptoms. Dealer (Zimbrick Acura, Middleton WI) confirmed on 06/30/26 that noise was coming from transmission assembly. Dealer identified that the transmission was leaking fluid from the output shaft seal, and upon disassembly identified that the interfacing splines between the tra... Read more
Incident date: Oct 13, 2025
While driving through a tunnel in Boston, MA, the vehicle shut off completely without warning and could not be restarted. The dashboard displayed multiple warning lights and the engine would not crank (clicking sound only). I was stranded inside an active tunnel in live traffic, requiring a Massachusetts State Police response and a tow. The dealer diagnosed a shorted starter, and during the same r... Read more
Incident date: Jul 7, 2026
Vehicle: 2024 Chevrolet Traverse Z71 Mileage at first incident: 25,821 My 2024 Chevrolet Traverse Z71 experienced multiple safety‑critical electrical and ADAS failures. The vehicle had a Reduced Acceleration / limp‑mode event, accompanied by a strong antifreeze odor inside and outside the vehicle. Dealer diagnostics on 06/29/2026 and 07/16/2026 confirmed several trouble codes affecting the eng... Read more
Incident date: Jul 7, 2026
Vehicle: 2024 Chevrolet Traverse Z71 Mileage at first incident: 25,821 My 2024 Chevrolet Traverse Z71 experienced multiple safety‑critical electrical and ADAS failures. The vehicle had a Reduced Acceleration / limp‑mode event, accompanied by a strong antifreeze odor inside and outside the vehicle. Dealer diagnostics on 06/29/2026 and 07/16/2026 confirmed several trouble codes affecting the eng... Read more
Incident date: Jul 15, 2026
The contact owns a 2017 Jeep Cherokee. The contact stated that while driving 30 MPH and depressing the accelerator pedal, the vehicle failed to respond as needed, and the vehicle shut off unexpectedly. The contact pulled over to the right side of the road, turned off, restarted the vehicle, and the vehicle operated as intended. No warning light was illuminated. A dealer was contacted. The vehicle ... Read more
Incident date: Jul 7, 2026
Same issue as in recall 14S06. However, I do not see this recall under my VIN, nor has this vehicle been repaired in the past for this issue. I was hoping that possibly the recall doesn't show up because it was established in 2014. I just want to get it corrected, as the electric power steering is disabled.
Incident date: Jul 12, 2026
Component/System: Aluminum hood panel (front edge seam). The hood is available for inspection upon request. The front edge of the aluminum hood on my 2019 Ford Explorer has developed bubbling, lifting paint, and corrosion originating from inside the folded seam. The defect has progressively worsened over time and continues to spread outward. Safety Risk: The corrosion is occurring at the front h... Read more
Incident date: Jul 1, 2026
For several months now, car has been misfiring, skipping and going into limp mode. Spark plugs replaced and issue went away for about 2 months. Issue has resurfaced and took it to Honda dealership where I purchased vehicle to run a diagnostic test. Informed to resolve the issue need fuel injectors replacement, spark plug replacements, coolant reservoir is empty and to top it off, need a head gaske... Read more
Incident date: Jul 15, 2026
Pulling out of a parking stall, when put vehicle in drive, the engine revved up and accelerated - vehicle crashed, the brakes did not work- there was skid marks. Floor mats are factory OEM were installed properly. I did not hit the accelerator and I am in good health and mind. I have driving for over 30 years, never had and accident nor a ticket! - A county officer was at the seen and left me wit... Read more
Crash
Incident date: Jun 19, 2026
Excessive oil consumption. Check Oil Level light comes on repeatedly between oil changes. The vehicle is available for inspection upon request. The dealer has now looked at the issue 2x. Potential safety issue should the engine be affected while driving. The problem has not been reproduced by the dealer. The vehicle has been inspected by the dealer 2x. 1st issue appeared at approx. 33k miles and a... Read more
LINCOLN
CONTINENTAL
(2019) - AIR BAGS
Jul 14, 2026
Incident date: Jul 1, 2026
AIRBAG LIGHT UNEXPECTANTLY CAME ON WITHOUT ANY COLLISION ACTION, OR OTHER UNUSUAL ACTIVITY ON 5/28/26. DELAY GETTING CAR FOR INSPECTION DUE TO PERSONAL CIRCUMSTANCES. ON 6/29/26 CAR CHECKED A NISSAN DEALERSHIP. INSPECTED AND CHECKED CODES. CODED AS B0020-13 FOR AIR BAG MODULE DEFECTIVE. RECOMMENDED REPLACING DRIVER SIDE FRONT SEAT BACK. THIS NISSAN ALTIMA 2017 NOT UNDER RECALL, AND CALL NOT ... Read more
Incident date: Dec 31, 1969
I am submitting this complaint to document what I believe is a recurring defect involving the air conditioning compressor on my 2013 Acura ILX Hybrid. Vehicle history: * 2013: Vehicle purchased new. * 2019: Original A/C compressor failed and required replacement. * 2026: Replacement A/C compressor has failed again. This means the vehicle is now on its third A/C compressor since new. Based on my... Read more
Incident date: Dec 31, 1969
I am submitting this complaint to document what I believe is a recurring defect involving the air conditioning compressor on my 2013 Acura ILX Hybrid. Vehicle history: * 2013: Vehicle purchased new. * 2019: Original A/C compressor failed and required replacement. * 2026: Replacement A/C compressor has failed again. This means the vehicle is now on its third A/C compressor since new. Based on my... Read more
Incident date: Jul 13, 2026
Interior factory component off-gassing causes a recurring residue film on the internal glass of the forward-facing camera, completely blinding the vehicle's primary safety systems and FSD. Tesla Service refuses to rectify the defect under warranty, calling it standard maintenance, forcing owners to drive with compromised driver-assist features or pay recurring out-of-pocket fees.
Incident date: Dec 1, 2025
dashboard light flash, airbag light on and off
Incident date: Jun 9, 2026
4th occurrence. Car fails to start. The instrument display reads: AUTO ENGINE IDLE STOP SYSTEM PROBLEM. Electrical system including radio, A/C etc were working. (Including the car alarm which begins honking the horn as soon as I open the door) Repeated attempts to start the car failed to do anything except to annoy anyone within earshot as the horn kept honking! Roadside assistance was not abl... Read more
Incident date: Jul 5, 2026
The contact owns a 2022 Tesla Model Y. The contact stated that while pulling in and out of a driveway, and while coming to a stop or driving from a stop, the vehicle made an abnormal sound that became louder over time. No warning lights illuminated. The vehicle was taken to the service center, where it was diagnosed and determined that the front driver’s and passenger’s side upper control arms... Read more
Incident date: Jul 12, 2026
Emission warning light along with LKAS, ACC, Brake system are coming on the DASH. No driveability issues. The dealership in Walnut Creek pull code and find P0304 missfire #4 CYCLINDE, test #1 and #2 FAIL. Recommending to replace all 4 injectors.
Incident date: Jul 12, 2026
The door latch, that holds your door shut.The wells on them broke and the passenger door came open while going down the road.Big concern had to get it rewelded
Incident date: Jul 12, 2026
The AED, Braking, Cameras and lane centering systems failed and caused a crash into the highway barrier suddenly due to defects in the driver assist systems defect in the electronic safety systems causing the steering wheel to turn forcefully to the barrier striking it. This happened without any warning despite driver input to stop the sudden steering inputs and braking.
Crash
1 injured
Incident date: Jul 12, 2026
On Sunday, June 7th at around 1330, the sunroof spontaneously exploded outward while driving in Amarillo, TX. Was driving at highway speed, 60mph on I-27. No overpass above and no cars in front. Was around 95 degrees and sunny outside. Loud explosion inside of car, then sounds of glass going on top of roof and back deck of car. Driver of car did not swerve but immediately braked and pulled to... Read more
Incident date: Jul 2, 2026
Vehicle is subject to open NHTSA recall 25V455 for fuel pump failure that can cause loss of fuel pressure and engine stall. Vehicle is now completely non-drivable — will not start at all. Dealer confirmed awareness of the recall but stated the manufacturer has not yet provided parts or a repair procedure. Recall status shows incomplete, remedy not yet available. Vehicle owner currently has no wo... Read more
Incident date: Jul 1, 2020
Transmission failed and light appeared. Speed reduced from 30 to 15. Acura stated they had to reset computer system and claimed when they started the car no lights shown and was able to reverse car. I was unable to reverse car, struggled and tugged feeling in the car. This is the 2nd time and they always repeat same solution no lights appeared and to reset system.
Incident date: Jul 1, 2020
I was driving and steering reduced drive with caution notification and brake assist notification came on and then engine light and the temp gage went to cold and stayed there. My steering stiffened up making it hard to steer. This is a known problem with the Chevy blazers and it had to do with the thermostat needing replaced.
Incident date: Jul 6, 2026
Sudden and complete loss of power steering assist while vehicle was in operation. Vehicle became extremely difficult to steer, creating safety hazard for driver and child passenger. Inspection revealed 150A EPAS Mega Fuse, Part #L0114875AA, was melted due to electrical short in Power Steering Control Module. This is identical to the defect described in NHTSA Safety Recall 14V316000 / Ford 14S06. ... Read more
Fire
Incident date: Sep 21, 2025
While driving the temperature gauge drops from normal to cold , the dash displays " steering assist reduced" and the fan is very loud . My mechanic said the thermostat and or sensor needs to be replaced . When he resets with the reader its good for about a week and temperature gauge is normal. After seven days it repeats I only have 40,000 miles on the vehicle and its a 1,400 dollar job. I believe... Read more
Incident date: Sep 21, 2025
I did a navigation update as requested by the infotainment system on the Hyundai. After the update, the air conditioner would not turn on when the ac button was depressed . I took the vehicle to my local Hyundai dealer and they found the ac blower and ac button working intermittently. After further inspection, the mechanic found the multi fuses that sit on the PCB bloc had one burnt fuse that did... Read more
Incident date: Jul 15, 2025
fuel pump control module failed at 26000. recall number N252516900. This is a recall that other 2021 blazers have ben part of. Over 300000 recalls so far. GM says my car isn't. Ridiculous. They dont want to acknowledge their fault. I need a formal statement that this module should be recalled for my car.