Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Feb 5, 2010
THE MIRROR SWITCH DOESN'T MOVE THE MIRROR TO THE RIGHT POSITION DESIRED AND IT SMELL LIKE SWITCH IS ON FIRE. *TR
Fire
Incident date: Feb 19, 2010
I JUST PURCHASED A USED 2000 LINCOLN LS; MY LINE TO MY ACCELERATION FAILED DUE TO LINE BROKE AND I WAS ALMOST HIT BY A VEHICLE THAT RAN THE LIGHT AS I WAS PRESSING MY BRAKES; AND I WAS MISSED BY INCHES; I WAS CLEARED BY CARFAX ON THIS VEHICLE. THIS NEED TO BE CHECKED ON THE PIECE BROKE UNDER THE HOOD THAT HOLD THIS LINE MY VEHICLE IS PARKED IN STORE LOT UNTIL I TAKE IT BACK TO DEALER WHERE I PUR... Read more
Incident date: Feb 19, 2010
LOST OF REAR BRAKES DUE TO THE LACK OF A BRAKING SYSTEM WHERE WEAR INDICATORS (SENSORS OR LIGHT INDICATORS) WERE LEFT OFF MY 2004 LINCOLN NAVIGATOR BY THE MANUFACTURER. NO SENSORS ON THE OUTER REAR AND FRONT BRAKE PADS. THIS COULD HAVE BEEN A DISASTER FOR ME AND MY WIFE IF I WAS TRAVEL HIGHWAY SPEEDS ON A ROAD TRIP AND THE BRAKES SUDDENLY FAILED WITHOUT NOTICE OR WARNING. *TR
Incident date: Dec 21, 2009
LINCOLN SUV MKX RAN AWAY ACCELERATION. REPORTED TO LINCOLN DEALER. NO ACTION ON THEIR PART, NO FOLLOW UP. *TR
Incident date: Feb 12, 2010
2005 LINCOLN LS WILL START TO SKIP AND SPUTTER ESPECIALLY ON INCLINE. ENGINE LIGHT DOES NOT GO ON. REPLACED FUEL FILTER AND PROBLEM STILL HAS NOT GONE AWAY. *TR
Incident date: Nov 1, 2009
THE INTERIOR REAR-VIEW MIRROR BURST AND LEAKED LIQUID INSIDE THE CAR WHILE IT WAS BEING DRIVEN. THE LIQUID ETCHED HOLES IN THE CONSOLE AND AROUND THE SHIFTER. ACCORDING TO THE JAGUAR OWNERS WEBSITE, THIS LIQUID IS TOXIC. THERE ARE NUMEROUS COMPLAINTS REGARDING THIS MIRROR MADE BY MAGNA DONNELLY, MODEL 011530. MAGNA DONNELLY WENT BANKRUPT AND SYBESMA ELECTRONICS IS HANDLING FURTHER SALE OF THESE M... Read more
Incident date: Sep 6, 2009
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE WINDSHIELD GETS CLOUDY IN THE MORNING AND EVENING. THE WINDSHIELD HAS A GLARE AND SMALL BUBBLES ON IT WHICH MADE IT HARD TO SEE WHERE HE WAS DRIVING. THE FAILURE MILEAGE WAS 54,000.
Incident date: Jan 24, 2010
TL*THE CONTACT OWNS A 2008 LINCOLN MKX. THE ARM REST ON THE DOOR ARE FADING. THE DEALER TOOK A PHOTOS, SENT THEM TO THE MANUFACTURER AND FILED CASE NUMBER 1423510330. THE MANUFACTURER HAS DENIED THAT THE ARM REST ARE DEFECTIVE. THE FAILURE AND CURRENT MILEAGES WERE 23,448.
Incident date: Feb 9, 2010
A YEAR AND AHALF AGO, THE NAVIGATOR BEGAN TO MAKE STRANGE GROWLING NOISES WHEN IT WAS PARKED UNDER THE GARAGE. SOME DAYS WHEN I WOULD TRY TO GET INTO THE CAR, IT WAS HIGH OFF THE GROUND, OTHER DAYS IT WOULD BE EXTREMELY LOW. THE ENTIRE SUSPENSION WENT OUT ON OUR 2003 NAVIGATOR. IT COST ME OVER $700 TO HAVE IT REPAIRED. THIS IS MY ONLY TRANSPORTATION, SO I HAD TO BORROW A CAR FOR A WEEK TO GET TO... Read more
Incident date: Jul 1, 2009
WHILE DRIVING THE LOWER BALL JOINT FELL APART. NO INJURY RESULTED DUE TO A LOW SPEED. AFTER TALKING TO A TECHNICIAN AT THE LOCAL LINCOLN DEALER I FOUND OUT THAT LINCOLN HAD CHANGED THE DESIGN A MONTH AFTER MY CAR WAS BUILT BECAUSE THEY KNOW THEY HAD UNDERBUILT THE CAR. I ASKED THE TECHNICIAN IF I COULD UPGRADE IT TO THE PART THEY USED AFTER MARCH OF 2002 AND HE SAID HE DIDN'T KNOW HE HAD NEVER TRI... Read more
Incident date: Jul 1, 2009
WHILE DRIVING THE LOWER BALL JOINT FELL APART. NO INJURY RESULTED DUE TO A LOW SPEED. AFTER TALKING TO A TECHNICIAN AT THE LOCAL LINCOLN DEALER I FOUND OUT THAT LINCOLN HAD CHANGED THE DESIGN A MONTH AFTER MY CAR WAS BUILT BECAUSE THEY KNOW THEY HAD UNDERBUILT THE CAR. I ASKED THE TECHNICIAN IF I COULD UPGRADE IT TO THE PART THEY USED AFTER MARCH OF 2002 AND HE SAID HE DIDN'T KNOW HE HAD NEVER TRI... Read more
Incident date: Feb 10, 2010
TL*THE CONTACT OWNS A 2000 LINCOLN LS. SHE RECEIVED A RECALL LETTER FOR THE SUSPENSION, NHTSA CAMPAIGN ID NUMBER: 00V359001; COMPONENT: SUSPENSION FRONT CONTROL ARM, LOWER BALL JOINT. THE VEHICLE WAS TAKEN INTO THE DEALER WHERE THE NECESSARY RECALL REPAIRS WERE PERFORMED. ON A LATER DATE, WHILE DRIVING IN VERY WINDY WEATHER AND AT SPEEDS OF 55 MPH, THE VEHICLE FELT AS IF THERE WERE "GROOVES IN THE... Read more
Incident date: Sep 10, 2006
VEHICLE WAS PURCHASED AT MARSHALL BROS IN NEW ORLEANS, VEHICLE WAS SOLD AS A CERTIFIED VEHICLE. VEHICLE HAD TO HAVE A NEW TRANSMISSION INSTALLED 2 MONTHS AFTER VEHICLE PURCHASED. VEHICLE WAS SOLD WITH THE PROBLEM KNOWN TO DEALERSHIP. WORKER AT LOCATION STATED THEY KNEW IT AND WHEN WE PURCHASED VEHICLE, THEY INSISTED ON US BUYING AN EXTENDED WARRANTY SINCE IT WAS USED. INSISTED TO THE POINT OF GIVI... Read more
Incident date: Sep 10, 2006
VEHICLE WAS PURCHASED AT MARSHALL BROS IN NEW ORLEANS, VEHICLE WAS SOLD AS A CERTIFIED VEHICLE. VEHICLE HAD TO HAVE A NEW TRANSMISSION INSTALLED 2 MONTHS AFTER VEHICLE PURCHASED. VEHICLE WAS SOLD WITH THE PROBLEM KNOWN TO DEALERSHIP. WORKER AT LOCATION STATED THEY KNEW IT AND WHEN WE PURCHASED VEHICLE, THEY INSISTED ON US BUYING AN EXTENDED WARRANTY SINCE IT WAS USED. INSISTED TO THE POINT OF GIVI... Read more
Incident date: Sep 10, 2006
VEHICLE WAS PURCHASED AT MARSHALL BROS IN NEW ORLEANS, VEHICLE WAS SOLD AS A CERTIFIED VEHICLE. VEHICLE HAD TO HAVE A NEW TRANSMISSION INSTALLED 2 MONTHS AFTER VEHICLE PURCHASED. VEHICLE WAS SOLD WITH THE PROBLEM KNOWN TO DEALERSHIP. WORKER AT LOCATION STATED THEY KNEW IT AND WHEN WE PURCHASED VEHICLE, THEY INSISTED ON US BUYING AN EXTENDED WARRANTY SINCE IT WAS USED. INSISTED TO THE POINT OF GIVI... Read more
Incident date: Sep 10, 2006
VEHICLE WAS PURCHASED AT MARSHALL BROS IN NEW ORLEANS, VEHICLE WAS SOLD AS A CERTIFIED VEHICLE. VEHICLE HAD TO HAVE A NEW TRANSMISSION INSTALLED 2 MONTHS AFTER VEHICLE PURCHASED. VEHICLE WAS SOLD WITH THE PROBLEM KNOWN TO DEALERSHIP. WORKER AT LOCATION STATED THEY KNEW IT AND WHEN WE PURCHASED VEHICLE, THEY INSISTED ON US BUYING AN EXTENDED WARRANTY SINCE IT WAS USED. INSISTED TO THE POINT OF GIVI... Read more
Incident date: Sep 10, 2006
VEHICLE WAS PURCHASED AT MARSHALL BROS IN NEW ORLEANS, VEHICLE WAS SOLD AS A CERTIFIED VEHICLE. VEHICLE HAD TO HAVE A NEW TRANSMISSION INSTALLED 2 MONTHS AFTER VEHICLE PURCHASED. VEHICLE WAS SOLD WITH THE PROBLEM KNOWN TO DEALERSHIP. WORKER AT LOCATION STATED THEY KNEW IT AND WHEN WE PURCHASED VEHICLE, THEY INSISTED ON US BUYING AN EXTENDED WARRANTY SINCE IT WAS USED. INSISTED TO THE POINT OF GIVI... Read more
Incident date: Feb 7, 2010
WHILE DRIVING MY 2002 LINCOLN LS 3.9V8 VEHICLE, I HAVE BEEN FIGHTING MY STEERING WHEEL TO KEEP MY CAR DRIVING STRAIGHT. I TOOK THE CAR TO A LOCAL SHOP WHERE I WAS TOLD THAT BALL JOINT BOLT WAS LOSE, WHERE HE ALSO POINTED OUT THE LOOSENESS.(BOLT LOCATED BEHIND THE ROTOR RIGHT AT THE BOTTOM OF THE CONTROL ARM) TODAY WHILE DRIVING, THE STEERING TOOK ME INTO SOME GRASS BUT NO DAMAGE WAS DONE TO THE ... Read more
Incident date: Jan 5, 2010
I OWN A 2009 LINCOLN MKS AND I AM HAVING A PROBLEM WITH THE BRAKES. PROBLEM 1 IS WHEN THE VEHICLE COMES TO A STOP, THERE IS A LOUD GRINDING NOISE. I'VE RETURNED THE VEHICLE TO THE DEALER MANY TIMES BUT THEY ARE UNABLE TO FIX IT. THEY DO SOME TYPE OF REPAIR BUT TO NO AVAIL. THEY KEEP SAYING FORD IS AWARE OF THE SITUATION AND IS WORKING ON A SOLUTION. PROBLEM 2 WHICH IS MUCH MORE SERIOUS. THE ANT... Read more
Incident date: Aug 12, 2008
RACING FLARE-UP RPM'S AND ACCELERATION UPON BRAKING INTERMITTINGLY. TRUCK ACCELERATES AT ANY TIME AT A HIGH SPEED SUPPOSEDLY CANNOT BE DUPLICATED UPON TESTING AT DEALERSHIP. FORD DENIED UNTIL TSB WAS FOUND AT THE FORD CORPORATION DATED JUNE 2008. UPON 2ND VISIT TO MECHANIC PERFORMED RPM FLARE-UP FIX ON TRUCK TO THIS TSB. TRUCK STILL HAS THE SAME PROBLEM SINCE 2008 MECHANIC STILL CANNOT DUPLICA... Read more
Incident date: Aug 12, 2008
RACING FLARE-UP RPM'S AND ACCELERATION UPON BRAKING INTERMITTINGLY. TRUCK ACCELERATES AT ANY TIME AT A HIGH SPEED SUPPOSEDLY CANNOT BE DUPLICATED UPON TESTING AT DEALERSHIP. FORD DENIED UNTIL TSB WAS FOUND AT THE FORD CORPORATION DATED JUNE 2008. UPON 2ND VISIT TO MECHANIC PERFORMED RPM FLARE-UP FIX ON TRUCK TO THIS TSB. TRUCK STILL HAS THE SAME PROBLEM SINCE 2008 MECHANIC STILL CANNOT DUPLICA... Read more
Incident date: Feb 2, 2010
NOTE - FORD MOTOR COMPANY SUGGESTED THAT I FILE A COMPLAINT WITH THE NHTSA. THE VEHICLE INVOLVED IS A 2005 FORD LINCOLN LS - V6 - WITH APPROXIMATELY 79,000 MILES. ON FEBRUARY 2, 2009 MY WIFE WAS DRIVING THE LS WHEN THE EMERGENCY (PARKING) BRAKE BECAME ENGAGED AND SLOWED THE CAR VERY RAPIDLY IN THE MIDDLE OF THE HIGHWAY. THE BRAKE WOULD NOT DISENGAGE AND SHE COULD NOT MOVE THE CAR. SHE TRIED SEVE... Read more
Incident date: Jun 6, 2009
BRAKE PADS--I TOOK THE LINCOLN MKS 2009 TO THE DEALER COMPLAINING ABOUT THE NOISE OF THE BRAKES (6) TIMES. ON THE 5TH VISIT THEY REPLACED THE BRAKE PADS-- AS I WAS DRIVING THE BRAKES CONTINUED TO MAKE NOISE THEN THE BRAKES LOCKED UP ON ME FOR A SHORT PERIOD OF TIME- I RETURNED TO A DEALER ABOUT THIS AND WAS TOLD THE PADS THEY PUT ON DID NOT CORRECT THE PROBLEM AND THEY HAD TO ORDER DIFFERENT PADS ... Read more
Incident date: Jun 6, 2009
BRAKE PADS--I TOOK THE LINCOLN MKS 2009 TO THE DEALER COMPLAINING ABOUT THE NOISE OF THE BRAKES (6) TIMES. ON THE 5TH VISIT THEY REPLACED THE BRAKE PADS-- AS I WAS DRIVING THE BRAKES CONTINUED TO MAKE NOISE THEN THE BRAKES LOCKED UP ON ME FOR A SHORT PERIOD OF TIME- I RETURNED TO A DEALER ABOUT THIS AND WAS TOLD THE PADS THEY PUT ON DID NOT CORRECT THE PROBLEM AND THEY HAD TO ORDER DIFFERENT PADS ... Read more
Incident date: Dec 15, 2009
FRONT AIR SUSPENSION ON THE PASSENGER SIDE DOES NOT WORK IN COLD WEATHER, AND ONLY WORKS HALF OF THE TIME IN WARM WEATHER. TRUCK IS VERY WELL TAKEN CARE THRU THE DEALERSHIP AND HAS ONLY 76,000 MILES AND BEEN TO THE DEALER SEVERAL TIMES FOR THE SUSPENSION AND RIGHT RUNNING BOARD. SEE ALL OVER THE INTERNET NUMEROUS COMPLAINTS ABOUT THE SAME THING, THIS IS CLEARLY A COMMON PROBLEM WITH THE MODEL (200... Read more
Incident date: Jan 8, 2010
TL*THE CONTACT OWNS A 2001 LINCOLN LS. WHILE DRIVING 35 MPH, THE DRIVERS SIDE LOWER BALL JOINT BROKE WHILE MAKING A TURN AND THE VEHICLE BEGAN MAKING A SQUEAKING NOISE. THE CONTACT SPOKE WITH FORD AND WAS ADVISED THAT HIS VEHICLE WAS NOT A PART ANY RELATED RECALLS. THE CONTACT STATED THAT HIS VEHICLE DEMONSTRATED THE SAME TRAITS LISTED IN ANOTHER RECALL. THE VIN WAS NOT AVAILABLE. THE FAILURE AND ... Read more
Incident date: Jan 31, 2007
AFTER HEARING C. THE RECENT SUDDEN ACCELERATION WITH TOYOTA VEHICLES, I AM PROMPTED TO WRITE YOU AGAIN REGARDING THE SUDDEN ACCELERATION WITH MY 2002 LINCOLN TOWNCAR. WHILE ATTEMPTING TO DRIVE UP MY DRIVEWAY, AND PARK IN MY GARAGE, TRAVELING C. 5 MPH, THE CAR SUDDENLY SOUNDED AS IF WERE REVVING AND LURCHED FORWARD. THE AGENT SENT FROM MY INSURANCE COMPANY, RECORDED 35 FEET OF SKID MARKS. BRAKE... Read more
Crash
Incident date: Oct 10, 2009
THE SUSPENSION IN MY 2003 LINCOLN NAVIGATOR HAS GONE COMPLETELY OUT. THE ESTIMATE TO GET IT FIXED IS OVER $1000, BUT CANNOT REPAIR BECAUSE I HAVE BEEN LAID OFF FOR OVER A YEAR. BEING AS HOW THIS DEFECT IS SO WIDELY AFFECTS THIS MAKE AND MODEL VEHICLE, IT SHOULD BE INVESTIGATED AS A POSSIBLE RECALL. A TYPICAL CAR DRIVER SHOULD NOT HAVE TO BE EXPECTED TO PAY FOR AN OBVIOUS ENGINEERING DEFECT. WE... Read more
Incident date: Jul 23, 2009
I HAVE A 2000 LINCOLN LS, 6 MONTHS BACK TOOK THE CAR TO DEALERSHIP CAUSE OF SQUEAKING NOISES, DEALER FIXED RIGHT CONTROL ARM BALL JOINT...... TWO MONTHS LATER HAVING SAME PROBLEM ONLY ON LEFT SIDE, I NOTICED IT OUT OF NOWHERE, THE CAR STARTED JERKING TO THE OTHER DIRECTION WHEN THE STEERING WHEEL WAS STILL STRAIGHT....VERY SCARY WHEN DRIVING WITH FAMILY......WHY HAS THERE BEEN NO RECALL FOR THIS P... Read more
Incident date: Jul 23, 2009
I HAVE A 2000 LINCOLN LS, 6 MONTHS BACK TOOK THE CAR TO DEALERSHIP CAUSE OF SQUEAKING NOISES, DEALER FIXED RIGHT CONTROL ARM BALL JOINT...... TWO MONTHS LATER HAVING SAME PROBLEM ONLY ON LEFT SIDE, I NOTICED IT OUT OF NOWHERE, THE CAR STARTED JERKING TO THE OTHER DIRECTION WHEN THE STEERING WHEEL WAS STILL STRAIGHT....VERY SCARY WHEN DRIVING WITH FAMILY......WHY HAS THERE BEEN NO RECALL FOR THIS P... Read more
Incident date: Dec 12, 2009
LINCOLN LS 2001 LOWER BALL JOINT WERE NOT TIGHTENED TO SPECIFICATIONS. *TR
Incident date: Jan 29, 2010
BRAKE LIGHTS WENT OUT SO WE REPLACED THE BULBS TO NO AVAIL. REPLACED THE FUSE AND FIXED THE BRAKE LIGHTS. DROVE CAR TO WORK AND BACK THURSDAY 1/28/10. PARKED CAR IN DRIVEWAY AT 7PM. AWOKEN AT 3AM TO CAR ENGINE COMPLETELY IN FLAMES. RESEARCHED AND FOUND A RECALL NHTSA CAMPAIGN ID #: 99V124000. DAMAGE TO SURROUNDING HOUSES AND NEARBY CAR. *TR
Fire
Incident date: Mar 15, 2003
2002 LINCOLN TOWNCAR CAR HAS AUTO LOCK FEATURE LOCKING ALL DOORS WHEN MOVING FORWARD. AFTER STOPPING THOSE IN THE FRONT SEAT CAN EXIT BY USING DOOR HANDLE. THOSE IN REAR SEAT MUST FIRST USE THE UNLOCK PLUNGER. IN EVENT OF ACCIDENT IF REAR PASSENGERS DO NOT KNOW THIS THEY ARE TRAPPED IN CAR. *CW
Incident date: Jan 20, 2010
TL*THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. THE CONTACT STATED WHEN IT RAINS, WATER WOULD COME THROUGH THE AIR CONDITIONER DUCKS AND ONTO THE FLOOR OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER COULD NOT REMEDY THE ISSUE. THE VEHICLE HAS NOT BEEN REPAIR SINCE THE DEALER CANNOT DETERMINE THE CAUSE OF FAILURE. THE CONTACT IS CONCERNED THAT THE FAILURE COULD CAUSE AN ELE... Read more
Incident date: Mar 29, 2007
RUN AWAY LINCOLN NAVIGATOR. IN LIGHT OF TOYOTA'S PROBLEMS, THE SAME PROBLEM OCCURRED IN 2007. OUT OF CONTROL ACCELERATION, UNABLE TO STOP, UNABLE TO SHIFT TO NEUTRAL. SUV KEPT INCREASING SPEED DESPITE NOT DEPRESSING THE GAS PEDAL. *TR
Crash
Fire
Incident date: Jan 18, 2010
TL*THE CONTACT OWNS A 1999 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE ENTIRE REAR END OF THE CHASSIS HAD RUST ON IT, WAS ROTTEN AND BROKEN. THE DRIVE SHAFT FELL OFF OF THE VEHICLE WHILE HE WAS DRIVING APPROXIMATELY 35 MPH AND BOTH LEADING ARMS BROKE OFF OF THE VEHICLE. THE CHASSIS AND THE FRAME WERE BEGINNING TO SEPARATE. HE TOOK THE VEHICLE TO TWO REPAIR SHOPS AND WAS INFORMED THAT THE FAILU... Read more
Incident date: Feb 1, 2008
THE LIFTGATE ON THE BACK OF MY 2004 LINCOLN AVIATOR CRACKED ON ONE SIDE OF THE LINCOLN SYMBOL. TOOK IT TO LINCOLN DEALERSHIP AND WAS TOLD THAT IT WAS FROM THE COLD BECAUSE THERE WAS A WEAK SPOT THERE. WAS TOLD THAT EVEN THOUGH THEY KNEW OF THE WEAK SPOT, THAT I WOULD HAVE TO PAY TO FIX IT. AT THE TIME I DECLINED TO FIX IT. I JUST NOTICED THE OTHER DAY THAT THERE IS NOW A CRACK ON THE OTHER SIDE... Read more
Incident date: Jan 25, 2010
DASH CONTROL MODULE THAT CONTROLS VEHICLE SPEEDOMETER AND ODOMETER CAUSES ALL THE DIGITAL DASH THE FLASH LIKE STROBE LIGHTS. DRIVER CAN DETERMINE SPEED OF VEHICLE AND ODOMETER RECORDS INTERMITTENTLY. D CAR ALSO HAS A SMELL OG BURNING WIRES OR PLASTIC. *TR
Incident date: Dec 6, 2009
TL*THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. WHILE DRIVING 55 MPH THE CHECK ENGINE SOON SERVICE LIGHT ILLUMINATED. HE NOTICED THAT THERE WAS NO WATER IN THE ENGINE. THE DEALER CONFIRMED THAT THE WATER IN THE MANIFOLD PENETRATED IT AND CAUSED THE ENGINE TO FAIL. THE DEALER REPLACED THE MANIFOLD AND THE ENGINE FOR $6,200. THE FAILURE MILEAGE WAS 88,787. UPDATED 02/18/10. *LJ THE CONSUMER STATED ... Read more
Incident date: Jan 21, 2010
WHILE SITTING IN A DRIVE THRU MY 2002 LINCOLN TOWNCAR CAUGHT A BLAZE UNDER THE HOOD. *TR
Fire
Incident date: Jan 18, 2010
TL*THE CONTACT OWNS A 2008 LINCOLN MKZ. WHILE DRIVING 30 MPH THE VEHICLE ACCELERATED. THE CONTACT ATTEMPTED TO ENGAGE THE BRAKE PEDAL; HOWEVER, THE VEHICLE DID NOT SLOW DOWN. THE CONTACT WAS FORCED TO USE THE EMERGENCY BRAKE AND THE VEHICLE SLOWED DOWN SLIGHTLY AND DID NOT STOP COMPLETELY. THE CONTACT MADE A RIGHT TURN, ENGAGED THE EMERGENCY BRAKE AGAIN AND FORCED THE GEAR SHIFT INTO PARK TO STOP ... Read more
Incident date: Dec 28, 2009
DESIGN FLAW. SEE NHTSA SERVICE BULLETIN NUMBER: 0485, DATE: 1/1/05, ITEM NUMBER: 10008546. DESIGN FLAW ACKNOWLEDGED BY FORD/MERCURY. REPAIRED ONCE BY DEALERSHIP, BUT NOW REFUSES TO MAKE REPAIR AFTER STRUCTURE HAS AGAIN CRACKED ALLOWING WATER ACCESS TO STRUCTURE, POSSIBLY CAUSING ELECTRICAL SHORTAGE, WHICH COULD POSSIBLY CAUSE ACCIDENT IF DRIVING. CURRENTLY APPLYING TAPE TO BODY STRUCTURE. FILED C... Read more
Incident date: Oct 22, 2009
BRAKES AND SUPPORT BRACKETS ARE DEFECTIVE ON THE 2009 LINCOLN MKS...I HAVE HAD THE BRAKE PADS REPLACED TWICE IN THE LAST EIGHT MONTHS AND NOW THEY TELL ME THEY NEED TO INSTALL SPECIAL BRACKETS RELATING TO THE BRAKES. I HAD A SERIOUS PROBLEM TRYING TO STOP MY VEHICLE LATE LAST YEAR IN 2009 AND REPORTED TO THE DEALERSHIP. THEY COULD FIND NOTHING WRONG BUT DID CHANGE MY BRAKE PADS SHORTLY THEREAFTER... Read more
Incident date: Dec 21, 2009
LINCOLN NAVIGATOR 04' HAS BEEN HAVING PROBLEMS WITH AIR SUSPENSION WHEN IN COLD WEATHER UNDER 30 DEGREES. FRONT FENDER TOUCHING TIRES. THE SUSPENSION WON'T WORK AT ALL. AIR COMPRESSOR WAS REPLACED, ONE OF THE SENSORS & A VALVE. SPENT OVER $1000 ON IT TRYING TO REPAIR AND NOTHING FIXES THE PROBLEM. I TOOK IT TO THE DEALER 3 TIMES ALREADY AND THE DEALER DOESN'T FIND THE ISSUE AS THE COMPUTER DOES NO... Read more
Incident date: Dec 26, 2009
WHILE DRIVING DOWN THE HIGHWAY AT 70 MPH, THE SIDE AIRBAG CURTAINS IN OUR 2004 LINCOLN NAVIGATOR DEPLOYED FOR NO REASON. WE TOOK THE VEHICLE DIRECTLY TO THE FORD DEALERSHIP AND WAS TOLD THAT THE DIAGNOSTICS RAN ON IT SHOWED THAT WE HAD A COLLISION THAT CAUSED THE AIRBAGS TO DEPLOY. OUR INSURANCE ADJUSTER LOOKED AT THE VEHICLE AND FOUND THAT THERE WAS NO TYPE OF COLLISION TO HAVE CAUSED THE AIRBAG... Read more
Incident date: Jan 9, 2010
WHILE DRIVING EASTBOUND US INTERSTATE 40 IN OKLAHOMA CITY,OK MY 1991 LINCOLN TOWNCAR CAUGHT ON FIRE AND STOPPED RUNNING, AFTER I PULLED OFF THE HIGHWAY AND PUT THE FIRE OUT, THE CAR WOULD NOT START BACK UP. THE FIRE WAS COMING FROM THE ENGINE AREA, LOOKING AS IF IT WAS UNDERNEATH THE CAR SOMEWHERE. *TR
Fire
Incident date: Jan 10, 2010
DRIVING AT ABOUT 25 MPH TURNING ONTO AN ENTRANCE RAMP TO THE HIGHWAY MY CAR SUDDENLY ACCELERATED TO SPEEDS SURPASSING 85 AND I COULD NOT MAKE IT STOP. I TRIED STOMPING ON THE BRAKES AND IT FIRST SLOWED THE CAR BUT THE ACCELERATION OVERPOWERED THEM, I HAD TO THROW MY CAR IN NEUTRAL AND TURN IT OFF COMPLETELY TO MAKE MY CAR STOP. *TR
Incident date: Aug 21, 2009
LINCOLN AVIATOR WITH 54,000 ON IT AND HAD TO FIX THE TRANSMISSION, SHOP SAID THERE WAS SOME GROVE ON SOME PART IN THE TRANSMISSION. VERY EXPENSIVE PROBLEMS WITH LOW MILES. ALSO HAD A 2004 MERCURY MOUNTAINEER WITH 64,000 MILES, TRANSMISSION STARTED TO MAKE NOISES, ABOUT A WEEK LATER IT WOULD NOT SHIFT. SHOP SAID SOME GROVE IN SOMETHING IN THE TRANSMISSION. HAD IT FIXED FOR $3,000. LATER FOU... Read more
Incident date: Apr 15, 2008
TL*THE CONTACT OWNS A 2004 LINCOLN AVIATOR. SHE STATED THAT THERE WAS A CRACK ON THE SIDE OF THE TAILGATE NEAR THE LINCOLN EMBLEM. THE VEHICLE WAS REPAIRED AT HER EXPENSE; HOWEVER, THERE IS ANOTHER CRACK IN THE SAME LOCATION. HER MECHANIC STATED THAT THE CRACK IS DUE TO THE COLD WEATHER. THE DEALER STATED THAT SHE NEEDED TO HAVE THE VEHICLE INSPECTED. THE VEHICLE WILL BE REPAIRED AGAIN AT THE OWNE... Read more
Incident date: Oct 20, 2009
I OWN A 2002 LINCOLN LS. THE TRANSMISSION SEEMS TO BE A BIT OF A PROBLEM WITH THIS CAR. WHILE I WAS DRIVING ON THE HIGHWAY, MY TRANSMISSION DECIDES TO GIVE UP ON ME IN THE MIDDLE OF TRAFFIC WHILE DRIVING AT 70MPH. I ALSO LOST MY POWER STEERING AND MY LIGHTS SHUT OFF. SINCE THIS HAPPENED AT NIGHT, THE LAST BIT WAS A BIT OF A PROBLEM. I FEEL THAT THIS CAR IS NOT VERY SAFE AND I FEEL THAT LINCOLN SHO... Read more