Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 18,739 complaints for LINCOLN
LINCOLN
NAUTILUS HYBRID
(2024) — UNKNOWN OR OTHER
Aug 13, 2024
Incident date: Jun 11, 2024
I reported an odor coming from my vehicle and took it to the Ford dealership to get checked. Nothing was found by the dealer. I continued to notice a strong odor. Recently, when cleaning my car, I removed the floor mat and found a puddle of water underneath. I removed a small panel in the dash and could see water leaking when I ran climate control. It was leaking all over multiple electrical compo... Read more
Incident date: Jan 15, 2024
Recall with no fix. Recall has been over a year with no remedy to fix.
Incident date: Jul 29, 2024
I was driving down the highway at 65 when the upper front hood molding flew off and bounced off my windshield. There were motorcycles behind me but none were hit. After researching on [XXX] , many others have had the same thing happen. This could have broken my windshield, or worse, hit a motorcyclist behind me causing a wreck. It has not been inspected but reported by many others on GMC forums. T... Read more
Incident date: Aug 12, 2024
the fuse behind the Zamp solar controller on our 25 Ekko 23B melted and caused a fire inside the cabinet above the fridge. This resulted in significant damage to the solar controller, wires and the cabinet itself. Not to mention the strong and persistent smoke smell inside the vehicle.
Fire
Incident date: Aug 12, 2024
While on highway truck decelerated on its own. We were trying 70 mph and the truck dropped to 60 mph while the gas pedal was still manually engaged. Its becoming an increaingly regular problem that the car will not accelerate from a complete stop, even with gas pedal fully engaged. Potential for accident is high, as there is no reliability when pulling out into traffic. Dealership ran diagnositic... Read more
LINCOLN
CORSAIR PHEV
(2024) — SUSPENSION
Aug 11, 2024
Incident date: Aug 10, 2024
After checking on the OEM site based off "Safety recall N759", I was told my Vin was not affected, However the Part at the center of the global recalls (In UK, In Canada and Partially here in the US) is LR040119 which is exactly what I have installed on mine. The vehicle has never been off-roading (despite it being well capable ) and has always been maintained at the dealership or an approved sho... Read more
LINCOLN
CORSAIR PHEV
(2024) — UNKNOWN OR OTHER
Aug 11, 2024
Incident date: Aug 10, 2024
Screen displays blank and striped
Incident date: Jul 28, 2024
ABS Traction Control Failure. Dash lights come on ABS and Traction Control do not work after that. This started as an intermittent issue and now the lights are on all the time and there is no longer any ABS or Traction Control on the truck which I feel is a major safety issue for this truck especially when pulling a loaded trailer.
Incident date: Aug 1, 2024
See attached document for complaint
Incident date: Aug 1, 2024
The contact owns a 2016 Hyundai Tuscon. The contact stated that while driving at various speeds the vehicle would begin sputtering and the transmission would begin slipping. The transmission would also slip when attempting to accelerate after being parked or idle. There were no warning lights. While driving approximately 45 MPH the vehicle suddenly began going in reverse. The contact immediately p... Read more
Incident date: Aug 1, 2022
After starting these lights came on the dashboard: check engine, flashing I drive, no eyesight, rab off. Seems related to start/stop system which randomly dies when I release the brake. The whole dash lights up and I have to put the car in P and start it again. Thanks.
Incident date: Aug 1, 2022
Wife was driving truck and immediately went into limp mode on the highway. Check engine light came on, no accelerating then died. Had to get it towed. This is the 3rd incident with this issue.
Incident date: Apr 30, 2024
The contact owns a 2015 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the Electric Parking Brake would unexpectedly while driving at various speeds... Read more
Incident date: Aug 8, 2024
The contact owns a 2012 Ford Focus. The contact stated while driving at an undisclosed speed, the vehicle shuddered and stalled. The check engine warning light was illuminated. The vehicle was towed to a dealer where it was diagnosed and determined that the transmission clutch bearing needed to be replaced. The vehicle was not repaired. The contact related the failure to an unknown class action la... Read more
Incident date: Jul 30, 2024
We continue to get errors with the Start/stop technology. Three times since 2018 the indicator light came on while driving stating start/stop errors. On one occasion we lost power on a freeway and had to quickly pull off the highway when the vehicle went into limp mode. That repair was covered by warranty. In other cases we have replaced batteries but they soon die and produce the same warnings be... Read more
Incident date: Aug 5, 2024
-The passenger seat head rest popped open (exploded - it was super loud) when in the process of backing up out of my driveway. - The safety of everyone in the car was put at risk. My husband was in the seat and was hit in the back of the head. My son, his wife and their 2 month old daughter was in the back seat. - The problem has not been reproduced or confirmed by anyone. I... Read more
Incident date: Aug 6, 2024
While driving at low speed through neighborhood streets, the front sunroof exploded out of nowhere. Safety was put at risk because of tempered glass falling on driver and passengers. Luckily the shade was closed. Has not yet been inspected by anyone. No warnings of the failure. Kia said they would not cover under warranty.
Incident date: Jun 1, 2024
The contact owns a 2016 Honda Civic. The contact stated that while driving at an undisclosed speed, the steering wheel seized. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the steering assembly and rack and pinion needed to be replaced. The vehicle was repaired, but the failure recurred. The vehicle was taken back to the local dea... Read more
Incident date: Jul 11, 2024
All the lights on my dash came on associated with the abs module fail.. it also affected my alternator as i believe the car is working to hard. The barks are weird the car drives sluggish. My lights cone on and off.. when they are off the car drives just fine. Many accords have this issue and no parts can be found. Something is not right
Incident date: Jul 22, 2024
The contact owns a 2017 Volkswagen GTI. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, and the vehicle failed to accelerate as intended. The contact stated that the transmission was slipping. In addition, the contact stated while refueling, the fuel leaked out onto the ground. The vehicle was taken to the dealer; however, the vehicle was not di... Read more
Incident date: Jun 25, 2024
The coolant/ transmission fluid is found to be leaking into the engine. Now I to pay for a new engine when I have had the car 1 year and 8 months. I still owe $22,000 on the vehicle, and while it’s said that Lincoln knew about this problem, no recall was ever issued. I am 3,000 miles over the warranty, but there are no security message popping up to say this is a problem. The dealership said ... Read more
Incident date: Jun 25, 2024
I pulled to the side of the road, with my foot on the brake, i placed the Motorhome in park, and set the emergency brake. When i went to start to turn back on the road, the gear shift lever, would move freely, but not change from park to drive, or any other gear. I limped to my destination by shifting the transmission manually at the transmission linkage lever. Found out that the linkage cable ... Read more
Incident date: Jun 25, 2024
I pulled to the side of the road, with my foot on the brake, i placed the Motorhome in park, and set the emergency brake. When i went to start to turn back on the road, the gear shift lever, would move freely, but not change from park to drive, or any other gear. I limped to my destination by shifting the transmission manually at the transmission linkage lever. Found out that the linkage cable ... Read more
Incident date: Jun 4, 2024
The infotainment center screen has what is deemed a 'ghost screen' problem automatically raising/lowering the volume of music, changing radio stations without my guidance, adding and subtracting radio stations, a screen change from the Navigation screen to the Music/Phone screen and auto dialing people in the bluetooth cell phone list. This is a well known defect in throughout the Mazda community... Read more
Incident date: Jul 11, 2024
Vehicle suffers from unintended and sudden acceleration when the "resume' capacitive touch button is accidentally brushed against. The vehicle is subject to injure or kill the vehicles occupants or others struck by the vehicle. Vehicle advised there is "no issue" with the vehicle but they did acknowledge the problem with the design of the steering wheel. The issue is intermittent and has occur... Read more
Incident date: Jul 11, 2024
Vehicle suffers from unintended and sudden acceleration when the "resume' capacitive touch button is accidentally brushed against. The vehicle is subject to injure or kill the vehicles occupants or others struck by the vehicle. Vehicle advised there is "no issue" with the vehicle but they did acknowledge the problem with the design of the steering wheel. The issue is intermittent and has occur... Read more
Incident date: Jul 23, 2024
The contact owns a 2023 Fisker Ocean. The contact received notifications of NHTSA Campaign Numbers: 24V404000 (Electrical System) and 24V405000 (Electrical System); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was stuck in park(P). The ... Read more
Incident date: Jul 19, 2024
You get no warning when backing out of a parking spot all features are on but no warning
Incident date: Jun 17, 2024
I was driving on the highway going about 75 to 80. My vehicle will start warning me that a car was in front of me when the cars was about 3 to 4 car links ahead of me. The emergency brake will start for at least a mile down the road. Then shut off. It will happen at least 5 times on a 4 hour trip. This really need to be fix before someone get rear end.
Incident date: Jun 14, 2024
The contact owns a 1957 Ford Country equipped with Vercelli Tires, Tire Line: Classic, Tire Size: 205/75/R14, DOT Number: 1YCKKOPCR4523. The contact stated that while the vehicle was parked, the contact noticed very large blisters in the tread bead of the passenger's side rear tire. The contact replaced the damaged tire with another similar tire however, the failure reoccurred. The contact also pu... Read more
Incident date: Apr 30, 2024
Since, I've owned it (new), there has only been 1 other time (XXX) when I am stopped at a red light, I go to accelerate at the green light, and my car has completely turned off. Requiring me to turn on my emergency lights on, then placing my car in park, and restart the car. The second time this happened was on [XXX], which prompted me to take my car to the VW dealership in Rockville, MD. The dea... Read more
Incident date: Jul 16, 2024
Components that failed: -2019 & 2023 Entire headlight assembly 2x - with continuous wiring in headlight that must be adjusted before every drive. -2021 Internal lighting to illuminate the gear shift, which no longer works. -2021 Heater constantly squeals like a pig and blows every fuse, 😑 once the several fuse boxes were located. -2017 Engine revs up to 3k-4k rpm's while driving a steady 40... Read more
Incident date: Jul 17, 2024
The 2012 Jeep Grand Cherokee Overland headlamp assembly are defective and need to safety recall. The defect poses significant risk to driver especially at night. For example, this overland no longer level the headlamp low beam at the correct level. The light only cast out about 10 feet ahead of the headlamp. Even when engaging the high beam both headlights only show a few feet further. This is u... Read more
Incident date: May 13, 2024
The contact owns a 2013 Ford F-150. The contact stated that while driving on several occasions at various speeds, the transmission unexpectedly downshifted. The vehicle was pulled to the side of the road, inspected, and restarted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 145,000.
Incident date: Aug 20, 2023
Recently, three different lights went on in my car. When looking it up online I found recall number 251 from Hyundai and it matches the lights and issues my car is facing. However, when looking it up via my VIN there are no open recalls.
Incident date: Jul 9, 2024
Hello, this has happened multiple times within a year & a half of having the vehicle (bought in Jan 2023) where the Front Collision Warning will randomly go off during anytime of the day, even at night. I have also had all the side collision warnings just stay yellow in the screen while driving. Just recently when I was driving in the mountains of GA, I had everything go off & the "Forward Drivin... Read more
Incident date: Jul 9, 2024
Hello, this has happened multiple times within a year & a half of having the vehicle (bought in Jan 2023) where the Front Collision Warning will randomly go off during anytime of the day, even at night. I have also had all the side collision warnings just stay yellow in the screen while driving. Just recently when I was driving in the mountains of GA, I had everything go off & the "Forward Drivin... Read more
Incident date: Jun 12, 2024
For the last few months, I’ve noticed that my vehicle’s brake mechanism hasn’t been stable, also audible /noises coming from brakes at time, vehicle has an EVAP leak, causing vehicle not to start after refilling with gas. Yesterday, 6/11, while traveling, there was a notice that said engine was overheated and to stop vehicle safely. I was on a restricted highway on a very slim shoulder, ver... Read more
Incident date: Jul 8, 2024
The contact owns a 2022 Honda CR-V. The contact stated that while pulling into a parking spot at 2 MPH, the steering wheel locked while straightening the wheel, and the passenger side rear panel crashed into a cement post. There were no reported injuries, police report, or air bag deployments. While making turns and driving around curves, the steering wheel continued to seize. In addition, the veh... Read more
Crash
Incident date: Jul 11, 2024
The contact owns a 2019 Jeep Cherokee. The contact stated while driving approximately 15 MPH, the vehicle was vibrating and running rough before the vehicle lost motive power and stalled. The contact stated there was no warning light illuminated. The vehicle was towed to an independent mechanic, where it was diagnosed and determined that the valve stem keepers had failed, and the valve fell into t... Read more
Incident date: Jul 6, 2024
The contact owns a 2017 Ford Focus. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 60 MPH, the vehicle stalled with the check engine warning ligh... Read more
Incident date: Jul 6, 2024
While reversing, the car shut down while moving. I had to bring the car to a stop, put in park, and restart the car. Second occurrence parking and while pulling in the engine stalled while moving and had to stop, park, and restart engine. No warning lights on dash. Dealership unable to reproduce. Upon looking online this seems to be a common issue for these vehicles. Others complained that it happ... Read more
Incident date: Jul 6, 2024
I was driving driving down the road at 45 MPH, and then the rear object sensor came on the dash. Then the Check engine light and about not reading a sensor. Then the vehicle locked up all 4 wheels squealed tires and came to complete stop, and then started moving forward again. Then I got scared and stopped the vehicle, put it in park and then put it back in drive, driving slower until the sensors ... Read more
Incident date: Jul 6, 2024
The contact owns a 2020 Toyota Rav4. The contact stated that on several occasions while driving at various speeds, the "Engine Maintenance Required" message was displayed. The vehicle was taken to a dealer where it was diagnosed and determined that the coolant bypass control value needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage... Read more
Incident date: Jul 6, 2024
The contact owns a 2020 Toyota Rav4. The contact stated that on several occasions while driving at various speeds, the "Engine Maintenance Required" message was displayed. The vehicle was taken to a dealer where it was diagnosed and determined that the coolant bypass control value needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage... Read more
Incident date: Jun 17, 2024
The electrical power steering completely went out. Thankfully right before getting on interstate. It is locked up with no give at all. The dealership it is at says he hasn't had 1 like this hardly at all where you can't steer what so ever. This happened at an intersection. Recalls on 2014 to 2016 of these trucks were done and why if the steering completey locks up like this is there not one on thi... Read more
Incident date: Feb 3, 2024
The FSD is not fully matured and I have tried multiple times and all times and the experience is weird and very hard braking and no control on parking lots. So not sure why this is called Fully self driving capability by Tesla? I have paid 12k for this capability in my car and unfortunately it's not fully functional. Hope some safety precautions will be taken for the safety of the drivers and pass... Read more
Incident date: May 10, 2024
My car, which as of today, July 6, 2024 has a mileage of 45349, and is experiencing issues related to the EVAP purge pump under speed. I see that there is already been a recall on multiple models of the Chevrolet tracks, but not mine as it is a 2021 and not a 2020. I have owned this vehicle for two months, and have kept up with all of the maintenance as instructed. But I figured that this malfunct... Read more
Incident date: May 10, 2024
My car, which as of today, July 6, 2024 has a mileage of 45349, and is experiencing issues related to the EVAP purge pump under speed. I see that there is already been a recall on multiple models of the Chevrolet tracks, but not mine as it is a 2021 and not a 2020. I have owned this vehicle for two months, and have kept up with all of the maintenance as instructed. But I figured that this malfunct... Read more