Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Aug 30, 2025
Jeep recalled the oil cooler as it can crack and cause leaking into the coolant yet the problem still persists. This can be inspected on my vehicle at any time. Jeep is claiming that since it was “repaired” (recalled) this is a customer problem. I have been quoted over 10k to fix a problem that was never correct from the recall Jeep performed. Jeep has failed in this recall remedy and are push... Read more
Incident date: May 9, 2025
Engine light comes on and now flashes. The service traction control and esc comes on. The whole vehicle shakes when idling. Certified GM dealer hooked it up and it says misfiring cylinder 6. All spark plugs replaced, new GM coil, new spark plug wires. Nothing has fixed it yet.
Incident date: May 9, 2025
The backup camera is unavailable when reversing.
Incident date: May 9, 2025
System/Component: Service Brakes, Hydraulic Summary: Recurrent loss of brake performance and vibration in a 2024 GMC Sierra 1500. Front pads wear to 1–2 mm and front rotors become “very warped” within short mileage intervals; right‑front caliper previously seized; pad‑sensor circuit fault also documented. Multiple dealer repairs under 30k miles; condition recurs. Increased stopping dis... Read more
Incident date: Aug 23, 2025
The contact owns a 2012 Ford Fusion. The contact stated that while driving at an undisclosed speed, the electronic power steering was not functioning properly, requiring an increased effort to maneuver the vehicle. The service power steering warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failu... Read more
Incident date: Aug 23, 2025
The contact owns a 2016 Ford Edge. The contact received notification of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic); through the Turo App; however, the part to complete the recall repair was not yet available. The vehicle was taken to the local dealer, but was not diagnosed or repaired. The dealer informed the contact that parts for the recall repair were not yet available. The m... Read more
Incident date: Aug 29, 2025
ALL SAFTY LIGHTS APPEAR ON DASHBOARD. SAFTY FUNCTIONS NOT ENABLED.
Incident date: Sep 2, 2025
There was an electrical fault in the door handle, specifically for the comfort access function circuit inside the handle itself. There was smoke and extreme heat. Luckily no fire started, before the battery was disconnected. Our understanding is, this is a known problem with the circuit board having corrosion and creating a short, but no recall exists.
Incident date: Sep 2, 2025
I currently own a 2018 Honda Accord 1.5L 4 cylinder with only 62,800 miles at the start of the issue. Around the end of July 2025 the car started to jerk. It started with a slight jerk and escalated daily, over about a week, until the car started going into limp mode. The car was taken to a repair shop near my house. This shop said they were receiving an engine misfire code, replaced all spark plu... Read more
Incident date: Sep 2, 2025
I currently own a 2018 Honda Accord 1.5L 4 cylinder with only 62,800 miles at the start of the issue. Around the end of July 2025 the car started to jerk. It started with a slight jerk and escalated daily, over about a week, until the car started going into limp mode. The car was taken to a repair shop near my house. This shop said they were receiving an engine misfire code, replaced all spark plu... Read more
Incident date: Feb 10, 2025
The autonomous braking activates out of no where while driving. Violently hard and nothing around. A message appears on the dash board saying it can not sense hands on steering wheel. Also while backing up it will activate and no one is near the car or it even activates in an empty parking lot. The car jolted so hard when this happens and everyone went flying forward. No ..the dealer has had the... Read more
Incident date: Aug 31, 2025
Driving interstate and a wrench warning came up on dash screen. I knew that wasn’t good. Two Local mechanics diagnosed as circuit A (transmission) needs replaced. Park light not illuminating and won’t even crank to start. I got it started , finally, and wrench came back on. Loud “thunk” noise when switching into reverse Was advised NOT to drive until repaired as it is dangerous to me a... Read more
LINCOLN
CONTINENTAL
(2019) - ENGINE
Aug 31, 2025
Incident date: Jul 21, 2025
This stalling issue has occurred three times so far, most recently on [XXX], while exiting [XXX] . Each time, the stall happens when I attempt to accelerate after coming to a complete stop in traffic, at a light, or at a stop sign. When it occurs, the vehicle will not move forward, and multiple rapid warning messages appear on the dashboard. The only way to recover is to shift into Park, power the... Read more
Incident date: Feb 10, 2022
On 8/26/25 I got the 88A recall fixed on this jeep at Duluth dodge in Duluth mn .. I left dealership and my ac stopped working brought it back they fixed and it and got it working now on 8/30/25 I’m at a stop light and my jeep stalls, it went to go start for me to drive and it died. The emergency brake came on and I couldn’t get it off the state trooper actually helped me get it off. Had to g... Read more
Incident date: Mar 14, 2025
Honda has a noise on the left side of the front wheel. dealer said was the steering wheel
Incident date: Jul 23, 2025
"The steering wheel intermittently sticks and feels resistant when switching lanes or making turns, especially at highway speeds. It does not return smoothly to center, making it feel unsafe and unpredictable. I brought the vehicle to the Mazda dealership, but they stated they 'cannot replicate the issue' and refused to perform any repairs. This is a safety concern because the sticky steering can... Read more
Incident date: Jul 23, 2025
"The steering wheel intermittently sticks and feels resistant when switching lanes or making turns, especially at highway speeds. It does not return smoothly to center, making it feel unsafe and unpredictable. I brought the vehicle to the Mazda dealership, but they stated they 'cannot replicate the issue' and refused to perform any repairs. This is a safety concern because the sticky steering can... Read more
Incident date: Jul 23, 2025
The hood design of the 3rd generation toyota tundra causes SEVERE solar glare back into the cab and this is a known issue. While I could site many instances of it casing a problem, the most recent scenario caused me to nearly run a stop sign and hit a pedestrian. The glare is so blinding it’s impossible to drive without holding your hand up to block it. Countless tundra owners have complained ab... Read more
Incident date: Jun 1, 2025
The affected components are the electrical system, engine, and power train. In March 2025, my 2021 Chevrolet Tahoe displayed multiple warning lamps across the dash, including traction control and check engine lights. The vehicle shifted erratically and sometimes entered limp mode. I brought the vehicle to AutoNation Chevrolet South Clearwater for inspection. The dealer replaced the battery, dism... Read more
Incident date: Aug 1, 2025
The contact owns a 2014 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The contact recently became aware that the trim on the passenger’s side A-pillar was loose. The contact stated that several dealers were contacted but was informed that parts were not yet available. The contact stated that one dealer suggested that tape be used to hold the tr... Read more
Incident date: Mar 14, 2025
When driving the car just stops losing power then the car immediately shuts down and stops driving. I had to call a tow truck when it’s taken to the dealership the fuel pump power control module is faulty. This is a 2021 Tahoe they had to replace the fuel pump, power control module, and this vehicle should not have to be replaced. Chevrolet/GMC knows that these modules will make the vehicle stop... Read more
Incident date: Aug 14, 2025
Although my VIN currently shows no open recalls (because the fuel pump recall was previously marked completed), the replacement part failed while driving in traffic, leaving me stranded. This vehicle previously had the low-pressure fuel pump replaced under the Honda recall campaign. On [XXX], the replacement fuel pump failed again while driving in rush hour traffic in North Dallas, causing the ve... Read more
Incident date: Aug 23, 2025
I was driving my 2012 expedition and suddenly the vehicle went from doing 60 to 40 immediately the tires squealed and threw me into the right lane . This vehicle transmission has a recall for down shifting and power train issues. My vin number does not fit the Recall but my vehicle has all the symptoms of multiple recalls and is not safe to drive . Had i not known how to drive i ... Read more
Incident date: Aug 29, 2025
The V8 engine on our family's 2019 GMC Yukon Denali XL check engine light came on and began ticking while taking our daughter to college in Montana. The dealer informs us the engine has probable lifter failure and will need to be disassembled to diagnose additional issues. The estimated repair costs are from $3,000 to $10,000+, may require a new engine, and we will be without the vehicle for almo... Read more
Incident date: Aug 29, 2025
constant issue with key fob not registering to car even after replacement of battery from dealership, now my car is not allowing me to lock the front passenger and driver side doors with any buttons but will still set alarm. when backing up my car will stop automatically even when nothing in the way nothing in the camera or on the camera, same when pulling forward it will stop out of no where show... Read more
Incident date: Aug 19, 2025
Upon routine 80k service, discovered that steering wheel column loose due to faulty bushings. Individual bushings could be replaced but manufacturer insists that entire steering column needs replacement. Manufacturer should provide replacement bushings for technician to replace instead of entire column. This is simply an 8mm plastic piece!
Incident date: Jun 6, 2025
* What component or system failed or malfunctioned, and is it available for inspection upon request? Transmission/powertrain; currently available for inspection at time of submission * How was your safety or the safety of others put at risk? While stopped at stop sign/stop light, the vehicle would have long hesitation before advancing forward. I would initiate hazard lights to prevent driver be... Read more
Incident date: Mar 12, 2025
Car would not go over 25 MPH.Had to pull to side of the road.I had to turn the car off and on then it ran normal.
Incident date: Aug 1, 2025
I experienced an extreme coolant leak caused by the coolant inlet tube fasteners backing out and becoming loose. This is consistent with MOPAR recall CSN ZD8 for 2021-2022 Jeep Wrangler. My vin does not seem to be covered by this recall but experienced the same issue. I request that the VINs be extended to include my VIN. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FO... Read more
Incident date: Jul 1, 2025
Received the following warning on 8/16 with 6987 miles on the car: Critical EV Battery Warning Your EV Battery has a critical issue. Contact Roadside Assistance as soon as possible. Car has been in the dealership for a week with "no estimated repair timeline" due to the battery cells failing. Car will not fully charge and is at risk of suddenly losing power and stopping, per the dealer.
Incident date: Aug 25, 2025
Rear tires locked up in reverse. While in gear they lock up randomly. Car shut off and broke down while driving on expressway and lost control. No accident but could’ve been bad. 4x4 light on says svc. Mechanic says shows signs of new safety recall 02C? Talked to Jeep dealership and they weren’t aware of such recall on this model. Need help on who to contact and what to do.
Incident date: Aug 25, 2025
The strap that holds the gas tank has come loose from the frame causing the gas tank to drop. I took it to a mechanic for repairs and he told me that he was unable to repair it because the the frame was rotted out and there was no where to hook it back to the frame. He told me that there was a recall on my truck I should reach out to you for repairs.
Incident date: Aug 25, 2025
I am filing this complaint regarding the unavailability of a critical safety component for my vehicle. Multiple dealers have informed me that the part is not available through the Mopar parts chain. However, the identical part is currently available for purchase by consumers through MoparGenuineParts.com (111 Bond Street, Westbury, NY 11590) at the following link: [XXX] ). One verified buyer eve... Read more
Incident date: Jul 16, 2025
The hood vibrates. It looks as if the hood is popped, but not actually unlatched. I had the update done on my backup camera, and now it's starting to glitch with lines that go across the whole screen. It reminds me of regular Nintendo in the '90s glitching out. And having to restart the whole system.
Incident date: Jul 16, 2025
The contact owns a 2026 Forest River Spirit. The contact stated that while the fifth wheel was parked in the driveway, the front section of the RV became flooded. The contact stated that after it rained, the following day, the contact discovered that rainwater had leaked into the RV. The cabinets, exterior walls, the linoleum flooring, and the wood flooring were flooded. The contact stated that th... Read more
Incident date: Jan 1, 2023
This braking issue happened on 4 occasions. While in stop and go traffic I would be braking, nursing the brakes the car would take over and slam me to a complete stop. It would not go again until I hit the gas. On two of those occasions the car behind me had to move into the nxt lane or over to the shoulder. The last time the seatbelt caught me so hard I had shoulder and neck pain for about 3 week... Read more
1 injured
Incident date: Jan 1, 2023
This braking issue happened on 4 occasions. While in stop and go traffic I would be braking, nursing the brakes the car would take over and slam me to a complete stop. It would not go again until I hit the gas. On two of those occasions the car behind me had to move into the nxt lane or over to the shoulder. The last time the seatbelt caught me so hard I had shoulder and neck pain for about 3 week... Read more
1 injured
Incident date: Jan 1, 2023
This braking issue happened on 4 occasions. While in stop and go traffic I would be braking, nursing the brakes the car would take over and slam me to a complete stop. It would not go again until I hit the gas. On two of those occasions the car behind me had to move into the nxt lane or over to the shoulder. The last time the seatbelt caught me so hard I had shoulder and neck pain for about 3 week... Read more
1 injured
Incident date: Aug 19, 2025
Catalyst converter bracket on the front of my exhaust is broken causing loud noise and the check engine light to remain on. This should be in connection with specialized coverage program N212356540
Incident date: Aug 15, 2025
I JUST PURCHASED THIS 2019 GMC YUKON DENALI. ABOUT 3 WEEKS AFTER; THE MESSAGE "SERVICE TRAILER BRAKE SYSTEM" STARTED BEEPING...DIDN'T REALLY PAY BOTHER ME AT 1ST SINCE I WEREN'T PLANNING TO PULL ANYTHING. THEN IT STARTED DOING IT MORE FREQUENTLY. NOW IT IS CONSTANTLY DOING IT EVERY FEW DAYS. CAN'T SEEM TO GET IT TO STOP. VERY ANNOYING... ANY SUGGESTIONS?
Incident date: Aug 15, 2025
SRS warning light and was told that is is due to a faulty misassembled wiring in the seat harness. Possibility of the airbags not deploying correctly in case of a crash. The dealer has confirmed that it is the seat harness that needs to be replaced. Due to the Month/Year of the vehicle it does not fall under the original recall which was only for vehicles that were manufactured between Jan/May 201... Read more
Incident date: Aug 1, 2025
I notice a strange pulsing/hesitation when accelerating at partial throttle (maybe 10-25%) between 60-65MPH. It's quite alarming, because it feels like the electric motor is cutting out momentarily. I notice the same pulsing/hesitation during regenerative braking at the same speeds (as with the acceleration, it is only noticeable at partial regen). The dealer confirmed that they've noticed the sam... Read more
Incident date: Jun 6, 2025
While driving my truck mostly when raining but not always the wrench light will come on and the truck will lose all power and not shift. I then shut my truck off left it set for about 15 minutes and when i start it back up everything will be fine light would be off run's fine for about 1 to 2 months or if it rains again then it will do the same thing again.
Incident date: Jun 6, 2025
While driving on a couple occasions the traction control light kicked in and wouldn’t allow me to turn I had to come to almost a complete stop, I thought it had gone away and a few days later I had a death wobble that occurred on a very busy hwy and had to pull into the middle lane to prevent an accident. I could not let go completely of the wheel but I also couldn’t really control the vehicle... Read more
Incident date: Jul 20, 2025
I was driving on the highway at 55 mph and my truck downshifted to fist gear and the speedometer went to zero with the wrench light coming on. The system that malfunctioned was the molded lead frame for the transmission that was a customer satisfaction program with Ford that I was not notified about. My safety was at risk because I was traveling at a high rate of speed before my truck downshifted ... Read more
Incident date: Jul 20, 2025
I had gotten a new battery because one point after work, my car would not start. I then got installed a brand new battery, and it still wouldn’t turn on. The only things that turned on were the dashboard, but no noise coming from the front engine compartment. I tried turning it on after, but it wouldn’t start at all. I then got it towed to an auto shop and they installed a new starter. The new... Read more
Incident date: Jul 20, 2025
I had gotten a new battery because one point after work, my car would not start. I then got installed a brand new battery, and it still wouldn’t turn on. The only things that turned on were the dashboard, but no noise coming from the front engine compartment. I tried turning it on after, but it wouldn’t start at all. I then got it towed to an auto shop and they installed a new starter. The new... Read more
Incident date: Jun 15, 2025
See attached document for complaint.