Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Sep 12, 2025
Check engine light on, message saying "steering assist reduced drive with care", engine temperature gauge not moving from C, and AC not working. I have taken it in to be fixed 3x, and they have fixed it 2/3 times but the message has come back again. It is a big issue in 2019/2020 blazers according to my research.
Incident date: Jun 28, 2022
The dashboard lights for the Braking, ABS, Electronic Control System, and Forward Collision Detection systems have remained illuminated. The vehicle cannot be driven due to the potential of brake failure.
Incident date: Apr 5, 2025
**Exhaust Emissions System Issues** I have visited the dealership four times for the same problem that was fixed. Unfortunately, the system broke again within three days of each visit. This repeated issue has resulted in a significant amount of wasted time and effort.
Incident date: Mar 1, 2024
Power completely dropped while driving in traffic. This occurred several times. I could have easily been rear ended. Also, I could have been stuck within an intersection, I could have been broadsided. I see researched this issue and found it was widely written about in KIA EV6 online forums. Kia should have checked for issues before I leased the 2025 EV and informed me before I made a decision ... Read more
Incident date: Sep 13, 2025
The transmission stalls to get up and go after it has been driven for a short while causing it to slow down traffic and causing a slight risk trying to pull over to the side to allow drivers behind pass by. Once the driver stops at more than 5 stops is when the vehicle begins to hesitate to work properly.
Incident date: Sep 13, 2025
The transmission stalls to get up and go after it has been driven for a short while causing it to slow down traffic and causing a slight risk trying to pull over to the side to allow drivers behind pass by. Once the driver stops at more than 5 stops is when the vehicle begins to hesitate to work properly.
Incident date: Sep 4, 2025
Yesterday while driving over train tracks and braking for a red light in the distance, my brakes pulsed as if I were on ice and my car could not stop. The road conditions were dry, with the temperature outside around 75 degrees. I was driving 20mph max and nearly hit the car in front of us as my brakes would not engage. My daughter and I were both terrified. My car has around 13K miles on it. ... Read more
Incident date: Mar 20, 2025
This is an issue of nonconformity according the Florida Lemon Law: "Florida's Lemon Law protects consumers who buy or lease new or demonstrator vehicles with persistent, significant defects, known as nonconformities, within the first 24 months of ownership." My March 2025 leased Kia Sportage was sitting for about an hour. I turned it on and the all the dash warning lights stayed on, hot air blew ... Read more
Incident date: Sep 4, 2025
Date of Incident: [XXX] Vehicle Information: 2018 Honda Accord VIN: [XXX] Incident Location: North Charleston, SC Estimated Vehicle Mileage at Incident: 78,000 miles On [XXX], while starting and driving my vehicle less than one mile, the engine would not accelerate above 10 MPH. Following this, multiple service alerts illuminated on the dashboard. The vehicle was inoperable and had to be towed t... Read more
Incident date: Sep 4, 2025
Date of Incident: [XXX] Vehicle Information: 2018 Honda Accord VIN: [XXX] Incident Location: North Charleston, SC Estimated Vehicle Mileage at Incident: 78,000 miles On [XXX], while starting and driving my vehicle less than one mile, the engine would not accelerate above 10 MPH. Following this, multiple service alerts illuminated on the dashboard. The vehicle was inoperable and had to be towed t... Read more
Incident date: Sep 4, 2025
During the years 2017 to 2020 Ford Motor Company manufactured a transmission 10r80 transmission with a defect in the CDF drum inside the transmission the bushing inside the drum moves out of place resulting in transmission failures.. this particular transmission usually lasts around $120-140,000 MI before the transmission fails. Through my research it costs between $5,500 and 7,500.00 for repairs.... Read more
Incident date: Aug 6, 2025
This vehicle is part of a mandatory repurchase. I have had no contact from the manufacturer since March 20, 2025. The vehicle has been modified by the manufacturer from it's origional state while the reacquisition process is completed. It is no longer a usable vehicle because of this modification.
Incident date: Aug 6, 2025
The contact owns a 2024 Ford Transit. The contact received notification of NHTSA Campaign Number: 25V315000 ( BACK OVER PREVENTION); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Incident date: Oct 4, 2024
The car emergency brake component was faculty and kicked in at an inappropriate time. When the emergency brake occurs you are unable to move the car at all. Being unable to move put myself and my passenger seater at risk for bring hit to which we were. The vehicle was not inspected due to Kia Corporate office not answering the phone.
Crash
2 injured
Incident date: Oct 4, 2024
The car emergency brake component was faculty and kicked in at an inappropriate time. When the emergency brake occurs you are unable to move the car at all. Being unable to move put myself and my passenger seater at risk for bring hit to which we were. The vehicle was not inspected due to Kia Corporate office not answering the phone.
Crash
2 injured
Incident date: Sep 12, 2025
On [XXX] in Rehoboth, DE, my 2023 Hyundai Santa Fe experienced a sudden and complete power failure while reversing out of a parking spot. All electrical systems shut down—including propulsion, dashboard lights, and emergency brake—causing the vehicle to roll backward into oncoming traffic. No warning lights appeared beforehand. After about an hour, power returned on its own. A passing police o... Read more
Incident date: Sep 12, 2025
The contact owns a 2023 Jeep Grand Cherokee. The contact received notification of NHTSA Campaign Number: 25V576000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 50 MPH and exiting a highway, the accelerator pe... Read more
Incident date: Sep 6, 2025
The B pillar trim pieces from the recall have not been fixed. They are, in fact, detached and do make noise while driving. I have called fords in the area multiple times and they do not know when they will have parts.
Incident date: Sep 12, 2023
The camera on the windshield fails when then the windshield gets too hot when you are driving and causes the safety systems to stop functioning ( lane assist, blind spot, etc). See attached pictures. This is a major design flaw and Honda should recall and replace the cameras on all 2022 Honda pilots. I live in the desert in El Paso, Texas and this happens when you are driving . See my attached... Read more
Incident date: Aug 8, 2025
The contact owns a 2017 Lincoln MKX. The contact stated while driving approximately 30-40 MPH and depressing the brake pedal, the vehicle failed to respond. The contact stated that the vehicle was coasted downhill to decelerate. The contact pulled into a parking lot and engaged the parking brake to stop the vehicle. No warning light was illuminated. An independent mechanic was contacted. The vehic... Read more
Incident date: Aug 8, 2025
Headrest literally exploded open while driving down the highway with my 15 yr old (who has had 3 brain surgeries) was sitting in the seat. The headrest is now split open and will not "close up". I had a Dodge dealership tell me it was a known problem and they said they would order me a new headrest but it's been 6-9 months and now they will not return my phone calls. Is this a broken active headre... Read more
Incident date: Aug 14, 2025
On May 13th 2025 the 4WD service light came on. We took it to the Dodge Jeep Ram dealership that owns the used car dealership we bought it from. After the mechanic checked everything, they said it was drivable but they needed to order a car part (PTU). Once that car part arrived at the dealership they would have us bring the car back in and they would fix it. On July 8th of 2025, stil no news on w... Read more
Incident date: Aug 14, 2025
The contact owns a 2020 Hyundai Palisade. The contact stated that while the vehicle was parked, the contact checked the oil level and became aware that the oil level was low. No warning lights were illuminated. The vehicle was taken to the dealer, where an oil consumption test was performed. The contact was informed that the oil consumption test results indicated that the vehicle was operating pro... Read more
Incident date: May 13, 2025
The B pillar trim pieces from the recall have not been fixed. They are, in fact, detached and do make noise while driving. I have called fords in the area multiple times and they do not know when they will have parts.
Incident date: Sep 1, 2025
Dash cluster blacks out. Have taken to two different dealerships and told can not replicate. Started at 1200 miles. Safety issues makes it hazardous to drive. Transmission fails to shift to 8th gear. Can be at 70 MPH and stays in 7th gear. Two dealerships not resolved. Last dealership followed service bulletin and updated transmission. Appears not to have worked
Incident date: Aug 11, 2025
Vehicle: 2019 Ford Escape, VIN: [XXX] Issue: Coolant intrusion into engine cylinders, consistent with TSB 19-2346. Symptoms include coolant loss, white smoke, misfires, and rough idle. Safety Concern: Potential for engine failure or fire risk due to overheating. Manufacturer Response: No recall issued; seeking investigation and formal recall consideration. Related Litigation: [XXX] v. Ford Motor ... Read more
Incident date: Sep 11, 2025
The vehicle suddenly broke down on the road putting my life at risk, resulting into having it towed. Since then the engine light keeps coming on consistently after repairs. It has been consistent visit to the shop without a permanent solution. It has been in the shop for a month and is still in the shop. They’ve been unable to find the problem until they informed me a new engine will be needed. ... Read more
Incident date: Sep 5, 2025
Within one month of purchase, the airbag warning light illuminated and has remained on continuously. A separate dealership later confirmed the airbag system is defective and may not deploy in an accident. This is a serious safety defect that was not disclosed to me at the time of sale. Additional Issues: •On July 14, 2025, I dropped the car off for prolonged starting issues. I was told the vehi... Read more
Incident date: Sep 5, 2025
Within one month of purchase, the airbag warning light illuminated and has remained on continuously. A separate dealership later confirmed the airbag system is defective and may not deploy in an accident. This is a serious safety defect that was not disclosed to me at the time of sale. Additional Issues: •On July 14, 2025, I dropped the car off for prolonged starting issues. I was told the vehi... Read more
Incident date: Jul 19, 2024
There is an issue with the sensors. While driving for no reason it will break. It’s done it multiple times. While turning left. The sensors have stopped me in front of oncoming traffic. And won’t allow me to proceed forward. There is also an issue while trying to back out of parking spots. There will be nothing behind me. But it will break and not allow me to leave. This is very concerning. I... Read more
Incident date: Sep 10, 2025
I had to do laundry loaded truck jumped in took off got on the highway doing 75 MPH peep peep low brake fluid! Low brake fluid, my peddle was not to the floor but was slow to stop.. no store to fill up brake fluid but an Ace hardware was at my laundry mate which I got 32 oz to fill it was empty. No fluid on ground!?! Did laundry drove 4 miles to walmart almost did not stop! Low brake fluid and it ... Read more
Incident date: Sep 15, 2022
The contact owns a 2022 Nissan Rogue. The contact stated that the accelerator pedal became stuck while driving approximately 10-25 MPH in a parking lot on two occasions. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V437000 (Engine and Engine Cooling). The vehicle was taken to the local dealer, who was unable to determine the cause of the f... Read more
Incident date: Dec 21, 2024
Service Antilock Brake System. Service Shifter. Service 4WD. Loss communication with MPH. ABS light. Traction Control. Power Steering Failing. BRAKE. Doors Lock/Unlock. Vehicle shut down while I was driving and locked me out completely. Replaced Part No. 68321746AA-001 Vehicle was taken to four auto shops. None were able to diagnosed the issue. Mopar shop wanted to charge over $1,600 to replac... Read more
Incident date: Sep 9, 2025
The power steering sticks when making a gradual turn which makes it feel like it's not going to straighten back up so overcorrecting is easy if you're not careful. It happens intermittently and the dealer said they were unable to reproduce it but it happens on a regular basis.
Incident date: Sep 9, 2025
There were two incidents. 1. I was pulling into a parking spot at a Walmart driving very slowly, to almost reach the parking sign when the vehicle revved and lurched forward. I had to put my full pressure on the brake pedal, and eventually shifted to neutral and the revving subsided. I turned the car off and looked at the floor mat, which was in its usual position, and did not seem to be interfer... Read more
Incident date: Jul 23, 2025
The salespeople are very unprofessional and don’t take the wellbeing and safety of their customers or the surrounding public seriously. My husband and I went to Stark to test drive a couple of their cars. The first car that we test drove the Honda Civic should have been properly repaired first before ever being placed on the lot. To even get the parking brake lowered, my husband had to disassemb... Read more
Incident date: Jul 23, 2025
The salespeople are very unprofessional and don’t take the wellbeing and safety of their customers or the surrounding public seriously. My husband and I went to Stark to test drive a couple of their cars. The first car that we test drove the Honda Civic should have been properly repaired first before ever being placed on the lot. To even get the parking brake lowered, my husband had to disassemb... Read more
Incident date: Jul 23, 2025
KIA Sorento 2018 The vehicle experienced engine failure due to piston ring damage at approximately 111,500 miles. A Kia dealer diagnosed the issue with codes P0301 and P0304 and confirmed the engine requires full replacement. This creates serious safety concerns, including engine misfires, loss of power, and risk of stalling while driving.
Incident date: Jul 1, 2025
The contact owns a 2019 Ford Flex. The contact stated that on several occasions while in reverse (R), the rear-view camera displayed a blue screen. The vehicle was not diagnosed or repaired. The manufacturer was notified of failure, and a complaint was filed, and the contact was referred to the NHTSA Hotline. The contact believed that the failure was associated with NHTSA Campaign Number: 24V95100... Read more
Incident date: Jul 1, 2025
Check engine light came on the day after the automatic start/stop light came on. Engine code read cylinder 4 misfire. We switched all the spark plugs and changed the cylinder 4. A couple days later check engine light came back on brought the vechile into Bergstrum. They put in a name brand cylinder 4 plug and spark plug, 2 weeks later the light came back on, same exact issue. They are now claiming... Read more
LINCOLN
CORSAIR PHEV
(2024) - STRUCTURE:BODY
Sep 8, 2025
Incident date: Aug 11, 2025
Structure body: roof and pillars affected Recall ID: 450977 year 2014- 2020 NHTSA campaign # 23v854000 Vehicle affected 2,976 A detached roof panel can become a road hazard, increasing the risk of a crash. The vehicle is making a loud noise from the panoramic soon roof.
LINCOLN
CORSAIR PHEV
(2024) - SERVICE BRAKES
Sep 8, 2025
Incident date: Aug 11, 2025
I went to stop at an intersection, and the car started vibrating, the antilock blocks engaged, but it would not slow the car down, depressing the brakes further would not cause the car to slow down, and I had to swerve off the road to keep from hitting the car in front of me. The power steering seem to be affected because the steering wheel was vibrating, and it was hard to steer it off the road ... Read more
Incident date: Aug 18, 2025
While making a left turn into a busy intersection with a green arrow signal, my car applied emergency braking, slamming all of us in the car forward, locked up tires, in the middle of the intersection, with a car right behind me! I have no idea how we were not rear ended! There was absolutely no reason for the braking and it was very scary, sending my daughter into tears. We were able to continue ... Read more
Incident date: Aug 18, 2025
2021 gv80. Drivers side headlight failed while on vacation. Had newly formed condensation in headlight and must have shorted it had to drive back home with no turning signal and no headlight. Had the shop look at it when I got home and confirmed the unit was bad. Dealer is charging around 2,500-3,000.00 for headlight replacement
Incident date: Jul 23, 2025
2021 Hyundai Sonata with approximately 39,000 miles. On [XXX], the dashboard displayed the following message "Shifter system malfunction! Service immediately" When the warning appeared, the vehicle shifter button would not function, creating a traffic safety risk. History: Dealer service history shows the transmission was replaced on the vehicle under warranty on 08/30/2021 with 2,212 miles with ... Read more
Incident date: Jul 23, 2025
2021 Hyundai Sonata with approximately 39,000 miles. On [XXX], the dashboard displayed the following message "Shifter system malfunction! Service immediately" When the warning appeared, the vehicle shifter button would not function, creating a traffic safety risk. History: Dealer service history shows the transmission was replaced on the vehicle under warranty on 08/30/2021 with 2,212 miles with ... Read more
Incident date: Jul 23, 2025
The engine/power shut off while I was driving on the interstate (70mph). I had to use the remaining momentum to pull over to safety and get it towed to the dealer. It ended up the battery died, but I wasn’t notified in advance before this incident.
LINCOLN
NAUTILUS HYBRID
(2025) - FUEL SYSTEM, GASOLINE
Sep 4, 2025
Incident date: Aug 31, 2025
I just picked up my Ford F-250 (2022) from Allstar Ford in Prairieville, La. It will have been 3 weeks since I had my truck towed to this dealer! On Tuesday [XXX] my truck stalled in heavy traffic and was able to glide off [XXX] in Baton Rouge and same to a dead stop at the end intersection. I blocked traffic for 30 minutes until truck started and was able to get out of traffic! My Ford pass App t... Read more
LINCOLN
NAUTILUS HYBRID
(2025) - ENGINE
Sep 4, 2025
Incident date: Aug 31, 2025
Safety Complaint Summary: I am filing a safety complaint regarding my 2020 Hyundai Palisade SEL AWD, ~96,000 miles). This vehicle has suffered three major powertrain failures under 100,000 miles: - Full engine replacement (due to excessive oil consumption, unresolved for months) - AWD system repairs - Now requires a full transmission replacement When my engine began burning oil, Hyundai’s servi... Read more