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Vehicle Safety

Vehicle Recalls320,000+ NHTSA safety recalls Browse VehiclesEvery make, model and year Complaints2.1M+ consumer safety complaints TSBs4.7M technical service bulletins VIN LookupDecode any vehicle VIN instantly OBD Codes12,000+ diagnostic trouble codes Fuel EconomyEPA MPG data for all vehicles Safety Ratings11,700+ NHTSA crash test ratings Investigations5,300+ NHTSA defect investigations StatisticsRecall trends & safety analysis Compare VehiclesTwo vehicles side by side

Consumer Safety

Product Safety9,700+ CPSC product recalls Food Safety28,600+ FDA food recalls Pet Safety1.3M FDA animal adverse events Drug Safety17,500+ FDA drug recalls Device Safety38,400+ FDA device recalls Workplace Safety102,900+ OSHA injury reports Brand HistoryRecall lookup by company

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Bridge Safety624,000 bridge inspections Aviation Safety30,000+ NTSB aviation events Dam Safety92,600 dam safety records Water Safety433,000+ public water systems Railroad Safety438,000+ rail crossings Pipeline Safety8,800+ pipeline incidents State DashboardsSafety grades for all 50 states ZIP ReportAny 5-digit ZIP across 9 datasets

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Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints
138,663 Reported Crashes
56,255 Reported Fires
8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 18,739 complaints for LINCOLN

LINCOLN LS (2004) — POWER TRAIN Mar 23, 2009
Incident date: Jan 1, 2004
04 LS WAS PURCHASED BRAND NEW IN 2004. I HAVE HAD CONTINUAL MAJOR PROBLEMS. BEGINNING IN 2004, THE SOLENOID PACK WAS REPLACED, FOLLOWED BY THE FOLLOWING: ALL 6 COILS, A NEW TRANSMISSION (2008), HEATER CORE (TWICE), FUEL SENDING UNIT, OXYGEN SENSOR, SOME HOSE/GASKET (CAN'T REMEMBER) AND NOW THE IGNITION COIL IS BAD. I'M SURE THERE IS SOMETHING I HAVE FORGOTTEN. MY CAR HAS NEVER RUN GOOD FOR MORE TH... Read more
Fire
LINCOLN TOWN CAR (1998) — ENGINE AND ENGINE COOLING:ENGINE Mar 23, 2009
Incident date: Mar 20, 2009
1998 LINCOLN TOWNCAR PLASTIC INTAKE LEAKAGE PROBLEMS FROM CRACKS THAT ORIGINATED FROM OEM FAULTY DESIGN. I WOULD LIKE TO STATE, "FORD AND/OR HIS LEGAL DISTRIBUTOR DID NOT DISCLOSE THAT THE DESIGN OF THE PLASTIC INTAKE MANIFOLD WAS DEFECTIVE AND DID NOT CONTACT ME THEREAFTER IN REGARD TO THIS MATTER WHEN AND AFTER I PURCHASED SAID VEHICLE". IF FORD'S LEGAL DISTRIBUTOR HAD DISCLOSED THE DEFECTIVE D... Read more
LINCOLN NAVIGATOR (1998) — ENGINE AND ENGINE COOLING:ENGINE Mar 23, 2009
Incident date: Mar 21, 2009
NUMBER 8 CYLINDER EJECTED SPARK PLUG. *TR
LINCOLN LS (2000) — POWER TRAIN:AUTOMATIC TRANSMISSION Mar 22, 2009
Incident date: Jan 1, 2009
TRANSMISSION PROBLEMS AND NO ONE HAS AN ANSWER CAR CUTS OUT WHILE DRIVING AND IS VERY DANGEROUS. *TR
LINCOLN LS (2000) — ENGINE AND ENGINE COOLING Mar 19, 2009
Incident date: Mar 19, 2009
TL*THE CONTACT OWNS A 2000 LINCOLN LS. THE CONTACT STATED THAT THE VEHICLE SHUTS OFF WHILE IDLING AND DRIVING IN REVERSE. HE TOOK THE VEHICLE TO THE DEALER TO HAVE THE O2 AND CAM POSITIONING SENSOR REPLACED AND THE COMPUTER RESET. AFTER THE REPAIRS, THE VEHICLE STILL SHUT OFF WHILE DRIVING VARIOUS SPEEDS. THE DEALER REFUSED TO ASSIST. THE CURRENT AND FAILURE MILEAGES WERE 86,996.
LINCOLN LS (2004) — POWER TRAIN:MANUAL TRANSMISSION Mar 18, 2009
Incident date: Jun 13, 2008
PURCHASED A USED 2004 LINCOLN LS WITH 43,000 MILES,WITH PREMIUM WARRANTY MY TRANSMISSION NOW BEGINS TO HAVE HARD SHIFT IN 3-4 AND IN REVERSE. SOMETIMES WHEN I PUT ON THE BRAKES THE TRANSMISSION HIT HARD. JERKS THE CAR,TO THE BRAKES STOP IS DELAYED 10 SEC. I HAD A CAR COME IN TO MY LANE WITH OUT WARNING, AND DUE TO THE TRANSMISSION JERKS WHEN BRAKING MY CAR WAS STRUCK, MINOR BUT IF I WAS GOING F... Read more
LINCOLN TOWN CAR (1998) — STRUCTURE:BODY Mar 18, 2009
Incident date: Feb 4, 2009
TL*THE CONTACT OWNS A 1998 LINCOLN TOWN CAR. SINCE EARLY FEBRUARY OF 2009, WATER BUILDS UP IN THE DOOR OF THE VEHICLE AFTER IT RAINS OR THE VEHICLE IS WASHED. IN ADDITION, THE INTERIOR OF THE VEHICLE BECOMES WET EVERYTIME IT RAINS. THE CONTACT FEELS THAT THIS IS A MANUFACTURER DEFECT AND WOULD LIKE SOMEONE TO LOOK INTO THE ISSUE. THE CURRENT AND FAILURE MILEAGES WERE 117,000.
LINCOLN CONTINENTAL (1998) — EXTERIOR LIGHTING Mar 18, 2009
Incident date: Feb 16, 2009
I KEEP GETTING THIS MESSAGE. FROM: [email protected] DATE: 3/18/2009 4:02:15 PM TO: SUBJECT: UNKNOWN FOOTPRINTS INCOMING MAIL ERROR FOOTPRINTS ENCOUNTERED AN ERROR PROCESSING AN INCOMING MAIL MESSAGE. THE ERROR CODE IS BELOW. IF THE ERROR IS UNCLEAR OR IF YOU NEED HELP, PLEASE CONTACT SUPPORT. FOOTPRINTS ERROR: 201 [MICROSOFT][ODBC SQL SER... Read more
LINCOLN CONTINENTAL (1998) — ELECTRICAL SYSTEM Mar 18, 2009
Incident date: Feb 16, 2009
I KEEP GETTING THIS MESSAGE. FROM: [email protected] DATE: 3/18/2009 4:02:15 PM TO: SUBJECT: UNKNOWN FOOTPRINTS INCOMING MAIL ERROR FOOTPRINTS ENCOUNTERED AN ERROR PROCESSING AN INCOMING MAIL MESSAGE. THE ERROR CODE IS BELOW. IF THE ERROR IS UNCLEAR OR IF YOU NEED HELP, PLEASE CONTACT SUPPORT. FOOTPRINTS ERROR: 201 [MICROSOFT][ODBC SQL SER... Read more
LINCOLN ZEPHYR (2006) — WHEELS Mar 17, 2009
Incident date: Mar 16, 2008
TL*THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT STATED THAT ALL FOUR WHEELS ON HIS VEHICLE WERE DEFECTIVE. THE WHEELS CAUSE THE TIRES TO FLATTEN AND WILL NOT HOLD AIR. THE CONTACT MUST PLACE AIR IN THE TIRES EACH WEEK. THE DEALER STATED THAT THE VEHICLE NEEDED NEW WHEELS, BUT AT THE CONTACT'S EXPENSE BECAUSE THEY WERE NOT COVERED UNDER WARRANTY. THE FAILURE MILEAGE WAS 43,905. UPDATE... Read more
LINCOLN TOWN CAR (2007) — VEHICLE SPEED CONTROL Mar 17, 2009
Incident date: Feb 2, 2009
TL*THE CONTACT OWNS A 2007 LINCOLN TOWN CAR SIGNATURE. ON THREE TO FOUR DIFFERENT OCCASIONS, THE VEHICLE MADE A STRANGE NOISE, BUCKED FORWARD, AND THEN ACCELERATED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HAD TO APPLY THE EMERGENCY BRAKE TO STOP THE VEHICLE. THE DEALER STATED THAT WHEN THE COILS MISFIRE, THE VEHICLE FEELS AS IF IT WILL ACCELERATE. HOWEVER, THE CONTACT STATED THAT THE VE... Read more
LINCOLN TOWN CAR (2003) — SUSPENSION:REAR Mar 17, 2009
Incident date: Feb 17, 2009
TL*THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE THE VEHICLE WAS PARKED, THE CONTACT NOTICED A LEAK BEHIND THE REAR DRIVER'S SIDE TIRE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V328000 (SUSPENSION:REAR). THE CONTACT FEELS THAT LINCOLN SHOULD BE RESPONSIBLE FOR THE REPAIR. THE CURRENT AND FAILURE MILEAGES WERE 87,907. UPDATED 04/17/09. *LJ UPDATED 04/21/09.*JB
LINCOLN AVIATOR (2005) — STRUCTURE Mar 16, 2009
Incident date: Feb 1, 2009
A VERTICAL CRACK ON PLASTIC COVERING OF HATCH COVER. STARTS AT THE LINCOLN MEDALLION THAT IS CUT INTO THE PLASTIC PIECE AND EXTENDS VERTICALLY TO BOTTOM EDGE. I TOOK IT TO A LINCOLN DEALER. ESTIMATE WAS $500 FOR A PIECE OF PLASTIC THAT MEASURES APPROXIMATELY 12 INCHES HIGH AND THE WIDTH OF THE HATCH DOOR. THIS IS DEFINITELY A DESIGN ERROR ON THE PART OF FORD. THE SERVICE MANAGER TOLD ME THAT HE SE... Read more
LINCOLN AVIATOR (2005) — STRUCTURE:BODY Mar 16, 2009
Incident date: Feb 1, 2009
A VERTICAL CRACK ON PLASTIC COVERING OF HATCH COVER. STARTS AT THE LINCOLN MEDALLION THAT IS CUT INTO THE PLASTIC PIECE AND EXTENDS VERTICALLY TO BOTTOM EDGE. I TOOK IT TO A LINCOLN DEALER. ESTIMATE WAS $500 FOR A PIECE OF PLASTIC THAT MEASURES APPROXIMATELY 12 INCHES HIGH AND THE WIDTH OF THE HATCH DOOR. THIS IS DEFINITELY A DESIGN ERROR ON THE PART OF FORD. THE SERVICE MANAGER TOLD ME THAT HE SE... Read more
LINCOLN AVIATOR (2005) — STRUCTURE:FRAME AND MEMBERS Mar 16, 2009
Incident date: Feb 1, 2009
A VERTICAL CRACK ON PLASTIC COVERING OF HATCH COVER. STARTS AT THE LINCOLN MEDALLION THAT IS CUT INTO THE PLASTIC PIECE AND EXTENDS VERTICALLY TO BOTTOM EDGE. I TOOK IT TO A LINCOLN DEALER. ESTIMATE WAS $500 FOR A PIECE OF PLASTIC THAT MEASURES APPROXIMATELY 12 INCHES HIGH AND THE WIDTH OF THE HATCH DOOR. THIS IS DEFINITELY A DESIGN ERROR ON THE PART OF FORD. THE SERVICE MANAGER TOLD ME THAT HE SE... Read more
LINCOLN MARK VIII (1997) — EXTERIOR LIGHTING Mar 11, 2009
Incident date: Jul 10, 2007
TL*THE CONTACT OWNS A 1997 LINCOLN MARK VIII. THE CONTACT STATED THAT THE FRONT HEADLIGHTS BURNED OUT IN THE VEHICLE. THE DEALER STATED THAT THE REPLACEMENT BULB WAS UNAVAILABLE AND WOULD BE PLACED ON BACK ORDER. THEY ALSO REQUESTED A DEPOSIT FOR THE BULB, WHICH COST OVER $100. THE CONTACT CALLED SEVERAL FORD DEALERS AND THE MANUFACTURER, WHO ALL STATED THAT THE BULB WAS OBSOLETE AND WOULD NO ... Read more
LINCOLN CONTINENTAL (2000) — LATCHES/LOCKS/LINKAGES Mar 11, 2009
Incident date: Mar 6, 2009
TL*THE CONTACT OWNS A 2000 LINCOLN CONTINENTAL. SINCE MARCH OF 2009, THE DOORS HAVE FAILED TO LOCK AND SET THE ALARM OFF ON THE VEHICLE. THE VEHICLE HAS BEEN REPAIRED ONCE, BUT THE FAILURE STILL PERSISTS. THE CONTACT FEELS THIS IS A SAFETY ISSUE BECAUSE THE DOORS NEED TO BE LOCKED. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000.
LINCOLN LS (2000) — SUSPENSION Mar 10, 2009
Incident date: Feb 19, 2008
TL*THE CONTACT OWNS A 2000 LINCOLN LS. THE CONTACT STATED THAT SHE WOULD REPEATEDLY FEEL ABNORMAL BOUNCING WHILE DRIVING VARIOUS SPEEDS. SECONDLY, WHEN APPLYING PRESSURE TO THE BRAKE PEDAL, SHE WOULD HEAR A LOUD SQUEALING NOISE ACCOMPANIED WITH MILD SLIDING. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL PRIOR TO THE FAILURES. SHE TOOK THE VEHICLE TO THE DEALER ON NUMEROU... Read more
LINCOLN LS (2000) — SERVICE BRAKES, HYDRAULIC Mar 10, 2009
Incident date: Feb 19, 2008
TL*THE CONTACT OWNS A 2000 LINCOLN LS. THE CONTACT STATED THAT SHE WOULD REPEATEDLY FEEL ABNORMAL BOUNCING WHILE DRIVING VARIOUS SPEEDS. SECONDLY, WHEN APPLYING PRESSURE TO THE BRAKE PEDAL, SHE WOULD HEAR A LOUD SQUEALING NOISE ACCOMPANIED WITH MILD SLIDING. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL PRIOR TO THE FAILURES. SHE TOOK THE VEHICLE TO THE DEALER ON NUMEROU... Read more
LINCOLN LS (2004) — ELECTRICAL SYSTEM Mar 9, 2009
Incident date: Feb 25, 2009
RECALL 2004 LINCOLN LS HAD IGNITION COIL PLM AND HAPPEN AGAIN , THROTTLEBODY REPAIR, TRACTION CONTROLS, AND I KNEW IT WILL HAPPEN AGAIN IGNITION DUE NOT REPLACE ALL NEW ONE WHEN I BUY FROM CHEVY BLOSSOM, FORD CAPTIO CITY WANT ME TO PAY FOR DIAGNOSIS TEST MACHINE TO CHECK WHAT WRONG , IT WAS FINE BEFORE WORST ODD WARNING LIGHT ON TRACTION CONTROL, IT IS NOT DEPENDABLE CAR FOR ME. *TR
LINCOLN NAVIGATOR (2004) — SUSPENSION Mar 8, 2009
Incident date: Mar 4, 2008
PROBLEM WITH THE AIR SUSPENSION ON VEHICLE. HAD IT REPLACE WITH LESS THAN 50 THOUSAND MILES ON VEHICLE, ADDED 12 THOUSAND MILES IN LESS THAN A YEAR AND THE AIR SUSPENSION IS OUT AGAIN. *TR
LINCOLN AVIATOR (2003) — STRUCTURE:BODY Mar 6, 2009
Incident date: Mar 6, 2009
THE BACK LIFT COMPONENT HAS A CRACK ON EACH SIDE OF THE LINCOLN EMBLEM. THE BODY SHOP NEAR WHERE I WORK TOLD ME THAT THIS IS VERY COMMON WITH THE AVIATORS, AND THAT HE HAS REPLACED MANY OF THEM. IT IS A MANUFACTURING ERROR AND SHOULD BE REPLACED BY FORD/LINCOLN. I HAVE PURPOSELY LOOKED AT OTHER AVIATORS AND FOUND THAT THEY HAVE THE SAME CRACKS IN THE SAME PLACE BY THE EMBLEM. I WAS TOLD BY THE FOR... Read more
LINCOLN NAVIGATOR (2004) — SUSPENSION Mar 4, 2009
Incident date: Sep 14, 2008
TL*THE CONTACT OWNS A 2004 LINCOLN NAVIGATOR. AFTER THE VEHICLE WAS PURCHASED, IT BEGAN TO FAIL. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR REPAIRS. ONE MONTH LATER, THE SUSPENSION FAILED. WHILE DRIVING AT AN UNKNOWN SPEED, THE TRAC INDICATOR ILLUMINATED AND THE CONTACT LOST CONTROL OF THE VEHICLE. SHE PULLED OVER AND HAD THE VEHICLE TOWED TO THE DEALER. THE VEHICLE WAS REPAIRED FOR FREE. ... Read more
LINCOLN NAVIGATOR (2004) — EXTERIOR LIGHTING Mar 4, 2009
Incident date: Sep 14, 2008
TL*THE CONTACT OWNS A 2004 LINCOLN NAVIGATOR. AFTER THE VEHICLE WAS PURCHASED, IT BEGAN TO FAIL. THE VEHICLE WAS TAKEN BACK TO THE DEALER FOR REPAIRS. ONE MONTH LATER, THE SUSPENSION FAILED. WHILE DRIVING AT AN UNKNOWN SPEED, THE TRAC INDICATOR ILLUMINATED AND THE CONTACT LOST CONTROL OF THE VEHICLE. SHE PULLED OVER AND HAD THE VEHICLE TOWED TO THE DEALER. THE VEHICLE WAS REPAIRED FOR FREE. ... Read more
LINCOLN TOWN CAR (1997) — ELECTRICAL SYSTEM Mar 3, 2009
Incident date: Feb 27, 2009
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 25 MPH ON NORMAL ROAD CONDITIONS, THE INSTRUMENT PANEL FAILED TO ILLUMINATE. WHEN THE HEATER UNIT MODE SELECTOR WAS ACTIVATED, THERE WAS NO POWER RESPONSE. IN ADDITION, WHILE THE VEHICLE WAS PARKED, THE PANIC ALARM SYSTEM SOUNDED WHEN THE PASSENGER SIDE DOOR WAS OPENED. THE ALARM WAS TURNED OFF WITH ASSISTANCE. THE FAILU... Read more
LINCOLN LS (2001) — SUSPENSION:FRONT Mar 3, 2009
Incident date: May 12, 2008
TL*THE CONTACT OWNS A 2001 LINCOLN LS. WHILE DRIVING APPROXIMATELY 40 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT EXPERIENCED DIFFICULTY STEERING AND USED GREAT EFFORT TO TURN THE STEERING WHEEL. UNEXPECTEDLY, THE VEHICLE PULLED TO THE LEFT WITHOUT ASSISTANCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND THE TECHNICIAN STATED THAT THE FAILURE WAS RELATED TO THE LOW... Read more
LINCOLN LS (2001) — STEERING Mar 3, 2009
Incident date: May 12, 2008
TL*THE CONTACT OWNS A 2001 LINCOLN LS. WHILE DRIVING APPROXIMATELY 40 MPH ON NORMAL ROAD CONDITIONS, THE CONTACT EXPERIENCED DIFFICULTY STEERING AND USED GREAT EFFORT TO TURN THE STEERING WHEEL. UNEXPECTEDLY, THE VEHICLE PULLED TO THE LEFT WITHOUT ASSISTANCE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND THE TECHNICIAN STATED THAT THE FAILURE WAS RELATED TO THE LOW... Read more
LINCOLN LS (2001) — SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT Feb 27, 2009
Incident date: Nov 1, 2008
TL*THE CONTACT OWNS A 2001 LINCOLN LS. WHILE THE VEHICLE WAS UNDERGOING AN OIL CHANGE, THE MECHANIC STATED THAT THE FRONT PASSENGER SIDE BALL JOINTS NEEDED TO BE REPLACED. THE CONTACT DISCOVERED NHTSA CAMPAIGN ID NUMBER 00V359001 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT) ONLINE, BUT WAS INFORMED BY THE MANUFACTURER THAT HIS VIN WAS EXCLUDED FROM THE RECALL. THE CONTACT WOULD BE RESPONSIBL... Read more
LINCOLN TOWN CAR (2001) — AIR BAGS:FRONTAL Feb 23, 2009
Incident date: Feb 21, 2009
TL*THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. WHILE DRIVING 65 MPH, THE AIR BAG ON THE DRIVER'S SIDE DEPLOYED WITHOUT WARNING. AFTER THE DEPLOYMENT, THE DRIVER'S SIDE SEAT SUSTAINED DAMAGE ON THE LEFT SIDE. THE CONTACT WAS NOT INJURED. HE CALLED THE MANUFACTURER AND THEY STATED THAT THE AIR BAG MODULE WAS ALREADY REPLACED UNDER THE RECALL REMEDY; THEREFORE, NO COMPENSATION WOULD BE PROVIDED. T... Read more
LINCOLN NAVIGATOR (2003) — ELECTRICAL SYSTEM Feb 23, 2009
Incident date: Mar 1, 2007
BOUGHT A 2003 NAVIGATOR USED IN JANUARY OF 2007. EVER SINCE THEN, THE VEHICLE HAS BEEN EXPERIENCING ELECTRICAL PROBLEMS AS IN WINDOWS GO UP WHEN YOU PUSH DOWN, THE ELECTRONIC LIFTGATE DOESN'T ALWAYS WORK, THE REAR ELECTRONIC SEATS DON'T ALWAYS WORK, THE ODOMETER READS 0 MILES TO EMPTY WHEN I HAVE A FULL TANK, FRONT AIR SUSPENSION HAS GONE TWICE NOW DUE TO AN ELECTRONICALLY SENSOR, POWER LOCKS HAV... Read more
LINCOLN MARK VIII (1998) — VISIBILITY Feb 23, 2009
Incident date: Oct 1, 2007
WEATHER CHANGE. HEATER BLEND DOOR WILL NOT OPEN. NO DEFROSTER OR HEATER IN WINTER WEATHER CAUSING PROBLEMS WITH SEEING OUT WINDSHIELD AND HYPOTHERMIA. I'VE HAD FIXED TWICE AT A COST OF $900 EACH TIME. ON ANY FORUM DEALING WITH THE MARK VIII IT IS A CONTINUING PROBLEM CAUSED BY A DEFECTIVE PART. IT SHOULD BE A MANUFACTURER'S RESPONSIBILITY TO REPLACE DEFECTIVE PARTS WHICH CAUSE TRAFFIC HAZARDS, I.E... Read more
LINCOLN CONTINENTAL (1996) — EXTERIOR LIGHTING Feb 20, 2009
Incident date: Oct 12, 1985
LOW BEAM HEAD LIGHT ON DRIVER'S SIDE WENT OUT. *TR
LINCOLN LS (2001) — SUSPENSION:FRONT Feb 20, 2009
Incident date: Feb 20, 2009
TL*THE CONTACT OWNS A 2001 LINCOLN LS. THE VEHICLE WAS TAKEN IN FOR A WHEEL ALIGNMENT AND THE MECHANIC STATED THAT THE LOWER BALL JOINTS WERE FAULTY. THE CONTACT DISCOVERED A RECALL ONLINE AND TOOK THE VEHICLE TO THE DEALER. HE WAS INFORMED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT FEELS THAT THE VEHICLE IS NOT SAFE TO DRIVE BECAUSE THE WHEELS ARE NOT BALANCED. THE VEHICLE HAS ... Read more
LINCOLN LS (2000) — ENGINE AND ENGINE COOLING:ENGINE Feb 17, 2009
Incident date: Feb 7, 2009
CHECK ENGINE/CHECK TRANSMISSION MESSAGE HAS COME ON. VEHICLE HAS LESS THEN 50K MILES ON IT, TRANSMISSION NEEDS TO BE REPLACED ALREADY, LOOKING AT $3000+IN REPAIRS. *TR
LINCOLN TOWN CAR (2006) — STRUCTURE Feb 15, 2009
Incident date: Dec 28, 2008
THE GAS PEDAL IS LOCATED TOO CLOSE TO THE BRAKE PEDAL. IT IS VERY EASY TO PRESS ON BOTH PEDALS AT THE SAME TIME. THIS HAS HAPPENED TO ME 4 TIMES IN THE SIX MONTHS I HAVE BEEN DRIVING THIS CAR. THE PROBLEM IS ALLEVIATED SOMEWHAT BY POSITIONING THE ADJUSTABLE BRAKE PEDAL AT THE MOST EXTENDED EXTREME, BUT IT IS STILL FAR TOO EASY TO DEPRESS BOTH PEDALS SIMULTANEOUSLY. *TR
LINCOLN NAVIGATOR (2003) — ELECTRICAL SYSTEM Feb 10, 2009
Incident date: Nov 23, 2008
HAD SMOKE IN PASSENGER AREA OF CAR. DEALERSHIP STATES IT WAS INSTRUMENT CLUSTER, BUT HAS BEEN UNABLE TO FIND AN INSTRUMENT CLUSTER FOR VEHICLE TO THIS DATE AND STATES THEY ARE "BACKORDERED:. *TR
Fire
LINCOLN TOWN CAR (2002) — ELECTRICAL SYSTEM Feb 8, 2009
Incident date: Oct 5, 2008
WHEN BRAKE PEDAL IS APPLIED FOR A LONG TRAFFIC LIGHT STOP, I COULD SMELL BURNING PLASTIC. AFTER SEVERAL WEEKS OF THIS MY CAR WOULD NOT COME OUT OF PARK. FOUND THE HARNESS PLUG TO THE BRAKE LIGHT SWITCH MELTED. I AM CURIOUS AS TO WHY THE FUSE DIDN'T BLOW ?. I REPLACED THE PLUG WITH NEW CONNECTORS AND A FEW WEEKS LATER THE SAME THING IS HAPPENING - WIRES ARE MELTED AND THE FUSE IS NOT TRIPPED.
LINCOLN LS (2000) — EXTERIOR LIGHTING Feb 5, 2009
Incident date: Aug 1, 2007
TL*THE CONTACT OWNS A 2000 LINCOLN LS. THE CONTACT STATED THAT BOTH THE HEAD AND TAIL LIGHTS CONSTANTLY FAILED AND THE FRONT LOWER BALL JOINTS ON BOTH SIDES OF THE VEHICLE HAVE FAILED TWICE. THE DEALER REPLACED THE LOWER CONTROL ARM AND BALL JOINTS, BUT THE FAILURE STILL PERSISTS. A REPORT WAS FILED WITH THE MANUFACTURER AND THEY STATED THAT SHE WOULD RECEIVE A CALL BACK. THE FAILURE MILEAGE W... Read more
LINCOLN LS (2000) — SUSPENSION:FRONT Feb 5, 2009
Incident date: Aug 1, 2007
TL*THE CONTACT OWNS A 2000 LINCOLN LS. THE CONTACT STATED THAT BOTH THE HEAD AND TAIL LIGHTS CONSTANTLY FAILED AND THE FRONT LOWER BALL JOINTS ON BOTH SIDES OF THE VEHICLE HAVE FAILED TWICE. THE DEALER REPLACED THE LOWER CONTROL ARM AND BALL JOINTS, BUT THE FAILURE STILL PERSISTS. A REPORT WAS FILED WITH THE MANUFACTURER AND THEY STATED THAT SHE WOULD RECEIVE A CALL BACK. THE FAILURE MILEAGE W... Read more
LINCOLN LS (2001) — SUSPENSION Feb 5, 2009
Incident date: Feb 1, 2008
TL*THE CONTACT OWNS A 2001 LINCOLN LS. THE CONTACT STATED THAT THE LOWER BALL JOINTS ON THE VEHICLE WERE FAULTY. THE VEHICLE WAS DRIVEN TO A TIRE STORE AND THE MECHANIC LOOKED UP A RECALL FOR THE VEHICLE. THE CONTACT THEN CALLED FORD MOTOR COMPANY TO SEE IF THE VIN WAS INCLUDED IN THE RECALL, BUT IT WAS NOT. THE RECALL STATED THAT THE DEALER WOULD INSPECT THE VEHICLE, BUT THAT HAS YET TO HAPPE... Read more
LINCOLN LS (2000) — SUSPENSION:FRONT Feb 4, 2009
Incident date: Feb 3, 2009
TL*THE CONTACT OWNS A 2000 LINCOLN LS. WHILE DRIVING THE VEHICLE IN REVERSE AT APPROXIMATELY 5 MPH, THE FRONT DRIVER'S SIDE TIRE DETACHED FROM THE VEHICLE. THE DRIVER PLACED THE TIRE BACK ON THE VEHICLE AND DROVE TO A LOCAL REPAIR SHOP. THE MECHANIC STATED THAT THE FRONT LOWER BALL JOINTS WERE DEFECTIVE. THE VEHICLE WAS NOT REPAIRED AND WAS TOWED BACK TO THE OWNER'S RESIDENCE. THE DEALER WAS ... Read more
LINCOLN LS (2000) — POWER TRAIN:AUTOMATIC TRANSMISSION Feb 4, 2009
Incident date: Jan 25, 2009
I BELIEVE MY 2000 LINCOLN LS IS UNSAFE TO DRIVE DO TO THE FACT THAT THE SHIFTING IS ERRATIC. THIS CAR HAS ACTUALLY CUT OUT ON ME SEVERAL TIMES, ON THE HIGHWAY ALL LIGHTS, POWER STEERING, BRAKES EVERYTHING AND GAVE ME AN ERROR MESSAGE. THE MESSAGE STATED GEAR SHIFTING ERROR. MY DEALER DOESN'T KNOW WHAT TO DO. WHY ARE THEY ARE REGISTERED AS A LINCOLN DEALER IF THEY CAN'T FIX LINCOLNS? *TR
LINCOLN LS (2000) — ELECTRICAL SYSTEM Feb 4, 2009
Incident date: Jan 25, 2009
I BELIEVE MY 2000 LINCOLN LS IS UNSAFE TO DRIVE DO TO THE FACT THAT THE SHIFTING IS ERRATIC. THIS CAR HAS ACTUALLY CUT OUT ON ME SEVERAL TIMES, ON THE HIGHWAY ALL LIGHTS, POWER STEERING, BRAKES EVERYTHING AND GAVE ME AN ERROR MESSAGE. THE MESSAGE STATED GEAR SHIFTING ERROR. MY DEALER DOESN'T KNOW WHAT TO DO. WHY ARE THEY ARE REGISTERED AS A LINCOLN DEALER IF THEY CAN'T FIX LINCOLNS? *TR
LINCOLN LS (2000) — UNKNOWN OR OTHER Feb 4, 2009
Incident date: Jan 25, 2009
I BELIEVE MY 2000 LINCOLN LS IS UNSAFE TO DRIVE DO TO THE FACT THAT THE SHIFTING IS ERRATIC. THIS CAR HAS ACTUALLY CUT OUT ON ME SEVERAL TIMES, ON THE HIGHWAY ALL LIGHTS, POWER STEERING, BRAKES EVERYTHING AND GAVE ME AN ERROR MESSAGE. THE MESSAGE STATED GEAR SHIFTING ERROR. MY DEALER DOESN'T KNOW WHAT TO DO. WHY ARE THEY ARE REGISTERED AS A LINCOLN DEALER IF THEY CAN'T FIX LINCOLNS? *TR
LINCOLN LS (2000) — ENGINE AND ENGINE COOLING Feb 4, 2009
Incident date: Jan 25, 2009
I BELIEVE MY 2000 LINCOLN LS IS UNSAFE TO DRIVE DO TO THE FACT THAT THE SHIFTING IS ERRATIC. THIS CAR HAS ACTUALLY CUT OUT ON ME SEVERAL TIMES, ON THE HIGHWAY ALL LIGHTS, POWER STEERING, BRAKES EVERYTHING AND GAVE ME AN ERROR MESSAGE. THE MESSAGE STATED GEAR SHIFTING ERROR. MY DEALER DOESN'T KNOW WHAT TO DO. WHY ARE THEY ARE REGISTERED AS A LINCOLN DEALER IF THEY CAN'T FIX LINCOLNS? *TR
LINCOLN LS (2000) — SUSPENSION Feb 3, 2009
Incident date: Jun 12, 2008
TL*THE CONTACT OWNS A 2000 LINCOLN LS. WHILE DRIVING APPROXIMATELY 35 MPH ON NORMAL ROAD CONDITIONS, THE VEHICLE WOBBLED EXCESSIVELY. THE FRONT END BEGAN TO SHIMMY AFTER PRESSURE WAS APPLIED TO THE BRAKE PEDAL. THERE WERE NO PRIOR WARNINGS TO THESE FAILURES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION AND THE TECHNICIAN STATED THAT THE BALL JOINTS WERE WORN. THE BALL JOINT... Read more
LINCOLN MARK VIII (1993) — VEHICLE SPEED CONTROL Feb 2, 2009
Incident date: Dec 9, 2006
FORD MOTOR COMPANY, HAD A CRUISE CONTROL DEACTIVATION SWITCH THAT WAS DEFECTIVE, SO THEY DECIDED TO DO A RECALL. BUT IN STAGES, AS TO NOT SCARE OFF THE CONSUMERS. MY SON WAS DRIVING MY 1993 LINCOLN MARK VIII, TO WHICH THE CRUISE CONTROL SWITCH HAD BEEN ACTIVATING. ON 12-9-06 MY SON WAS DRIVING HIS GIRLFRIEND HOME WHEN ___ CALLED HER SISTER TELLING HER SHE WAS RIGHT DOWN THE ROAD, AND THEN ____ CAL... Read more
Crash Fire 2 deaths
LINCOLN TOWN CAR (1998) — ENGINE AND ENGINE COOLING Jan 31, 2009
Incident date: Jan 12, 2009
I TOOK MY 1998 LINCOLN TO A DEALERSHIP FOR DIAGNOSIS OF ENGINE NOISE AND IT WAS DETERMINED THE INTAKE MANIFOLD WAS CRACKED CAUSING LOSS OF COOLANT AND COLLATERAL DAMAGE COSTING $1400.00. THE DEALER ADVISED THIS WAS A RECALL ITEM BUT EXPIRED IN 2005. CUSTOMER SERVICE FOR FORD WOULD NOT GRANT ANY CONCESSIONS AND BEING ON A FIXED INCOME, I'M LOOKING FOR SOME FINANCIAL RELIEF. I HAD BEEN TO THE DEA... Read more
LINCOLN TOWN CAR (1994) — SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT Jan 29, 2009
Incident date: Jan 26, 2009
1994 LINCOLN TOWN CAR THE LOWER BALL JOINT ON THE FRONT DRIVERS SIDE OF THE CAR SUDDENLY BROKE IN HALF ALLOWING THE LOWER CONTROL ARM OF THE CAR TO FALL TO THE GROUND. FORTUNATELY, I WAS JUST PARKING WHEN IT HAPPENED. THEIR WAS NO WARNING OF A PROBLEM WITH THE BALL JOINT. THE CAR DROVE FINE. I UNDERSTAND THAT A RECALL EXISTS FOR THIS PROBLEM (98S37), BUT ACCORDING TO THE DEALER, MY CAR IS NO... Read more
LINCOLN TOWN CAR (1994) — SUSPENSION:FRONT Jan 29, 2009
Incident date: Jan 26, 2009
1994 LINCOLN TOWN CAR THE LOWER BALL JOINT ON THE FRONT DRIVERS SIDE OF THE CAR SUDDENLY BROKE IN HALF ALLOWING THE LOWER CONTROL ARM OF THE CAR TO FALL TO THE GROUND. FORTUNATELY, I WAS JUST PARKING WHEN IT HAPPENED. THEIR WAS NO WARNING OF A PROBLEM WITH THE BALL JOINT. THE CAR DROVE FINE. I UNDERSTAND THAT A RECALL EXISTS FOR THIS PROBLEM (98S37), BUT ACCORDING TO THE DEALER, MY CAR IS NO... Read more
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