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Vehicle Safety

Vehicle Recalls320,000+ NHTSA safety recalls Browse VehiclesEvery make, model and year Complaints2.1M+ consumer safety complaints TSBs4.7M technical service bulletins VIN LookupDecode any vehicle VIN instantly OBD Codes12,000+ diagnostic trouble codes Fuel EconomyEPA MPG data for all vehicles Safety Ratings11,700+ NHTSA crash test ratings Investigations5,300+ NHTSA defect investigations StatisticsRecall trends & safety analysis Compare VehiclesTwo vehicles side by side

Consumer Safety

Product Safety9,700+ CPSC product recalls Food Safety28,600+ FDA food recalls Pet Safety1.3M FDA animal adverse events Drug Safety17,500+ FDA drug recalls Device Safety38,400+ FDA device recalls Workplace Safety102,900+ OSHA injury reports Brand HistoryRecall lookup by company

Infrastructure

Bridge Safety624,000 bridge inspections Aviation Safety30,000+ NTSB aviation events Dam Safety92,600 dam safety records Water Safety433,000+ public water systems Railroad Safety438,000+ rail crossings Pipeline Safety8,800+ pipeline incidents State DashboardsSafety grades for all 50 states ZIP ReportAny 5-digit ZIP across 9 datasets

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Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints
138,663 Reported Crashes
56,255 Reported Fires
8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 18,739 complaints for LINCOLN

LINCOLN TOWN CAR (1998) — WHEELS:RIM May 14, 2009
Incident date: Feb 15, 2008
TL*THE CONTACT OWNS A 1998 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE COATING ON THE RIMS WAS WEARING DOWN AND PREVENT AIR FROM REMAINING IN THE TIRES. AS A RESULT, SHE MUST CONSTANTLY PLACE AIR IN THE TIRES. THE TIRE DEALER STATED THAT THE RIMS NEEDED TO BE REPLACED. IN ADDITION, THE HEAD LAMPS HAVE TO BE REPLACED FOR THE SECOND TIME BECAUSE THEY HOLD CONDENSATION, WHICH SHORTS OUT THE ELE... Read more
LINCOLN TOWN CAR (1998) — EXTERIOR LIGHTING:HEADLIGHTS May 14, 2009
Incident date: Feb 15, 2008
TL*THE CONTACT OWNS A 1998 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE COATING ON THE RIMS WAS WEARING DOWN AND PREVENT AIR FROM REMAINING IN THE TIRES. AS A RESULT, SHE MUST CONSTANTLY PLACE AIR IN THE TIRES. THE TIRE DEALER STATED THAT THE RIMS NEEDED TO BE REPLACED. IN ADDITION, THE HEAD LAMPS HAVE TO BE REPLACED FOR THE SECOND TIME BECAUSE THEY HOLD CONDENSATION, WHICH SHORTS OUT THE ELE... Read more
LINCOLN TOWN CAR (1998) — SEAT BELTS May 14, 2009
Incident date: Feb 15, 2008
TL*THE CONTACT OWNS A 1998 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE COATING ON THE RIMS WAS WEARING DOWN AND PREVENT AIR FROM REMAINING IN THE TIRES. AS A RESULT, SHE MUST CONSTANTLY PLACE AIR IN THE TIRES. THE TIRE DEALER STATED THAT THE RIMS NEEDED TO BE REPLACED. IN ADDITION, THE HEAD LAMPS HAVE TO BE REPLACED FOR THE SECOND TIME BECAUSE THEY HOLD CONDENSATION, WHICH SHORTS OUT THE ELE... Read more
LINCOLN AVIATOR (2005) — STRUCTURE:BODY May 14, 2009
Incident date: May 3, 2009
ON MY 2005 LINCOLN AVIATOR THE REAR PANEL BELOW REAR WINDOW HAS A VERTICAL CRACK THE ENTIRE LENGTH OF THE PANEL ON THE RIGHT OF THE LINCOLN EMBLEM. . IT HAPPENED AFTER A HOT DAY AND A COOL NIGHT. LINCOLN WAS CONTACTED AND THEY WOULD NOT HELP WITH THIS OBVIOUS DEFECT AND THE TRUCK IS OUT OF WARRANTY PERIOD. *TR
LINCOLN NAVIGATOR (2007) — STRUCTURE:FRAME AND MEMBERS May 12, 2009
Incident date: May 10, 2009
TL*THE CONTACT OWNS A 2007 LINCOLN NAVIGATOR. THE CONTACT FOUND A CRACK IN THE VEHICLE'S FRAME. SHE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THERE WAS NO RECALL FOR THIS ISSUE. THE MANUFACTURER STATED THAT IT WAS NOT THEIR RESPONSIBILITY TO REPAIR THE VEHICLE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 27,000.
LINCOLN FUEL TANK (9999) — EQUIPMENT May 12, 2009
Incident date: Jan 18, 2009
DOOR HANDLES ON LINCOLN MARK 7+MARK 8"S HAVE BROKEN ON THREE OF MY CARS AND I HAVE NOTICED THE SAME PROBLEM ON OTHERS SEVERAL TIMES IN PARKING LOTS. *TR
LINCOLN FUEL TANK (9999) — EQUIPMENT:MECHANICAL May 12, 2009
Incident date: Jan 18, 2009
DOOR HANDLES ON LINCOLN MARK 7+MARK 8"S HAVE BROKEN ON THREE OF MY CARS AND I HAVE NOTICED THE SAME PROBLEM ON OTHERS SEVERAL TIMES IN PARKING LOTS. *TR
LINCOLN NAVIGATOR (2004) — AIR BAGS:SIDE/WINDOW May 11, 2009
Incident date: Apr 30, 2009
WHILE DRIVING MY LINCOLN NAVIGATOR DOWN THE HIGHWAY MY SIDE AIRBAGS DEPLOYED ALMOST CAUSING AN ACCIDENT. I CONTACTED THE DEALER WHERE PURCHASED 2 MONTHS AGO, THEY CAME TO GET THE VEHICLE THAT DAY. AFTER KEEPING MY VEHICLE ABOUT A WEEK THEY CONTACTED ME AND STATED THEY WOULD NOT FIX THE PROBLEM , I RECEIVED THE TRUCK BACK TODAY WITH BOTH AIRBAGS HANGING DOWN AND THE WARNING LIGHT ON, MY HUSBAND AND... Read more
LINCOLN LS (2002) — ENGINE AND ENGINE COOLING:ENGINE May 9, 2009
Incident date: May 1, 2009
MISFIRING . *TR
LINCOLN LS (2004) — AIR BAGS:SIDE/WINDOW May 6, 2009
Incident date: Apr 30, 2009
TL*THE CONTACT OWNS A 2004 LINCOLN LS. WHILE DRIVING APPROXIMATELY 30 MPH ON NORMAL ROAD CONDITIONS, THE SIDE-IMPACT AIR BAG DEPLOYED INADVERTENTLY ON THE FRONT DRIVER'S SIDE. THERE WERE NO WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE DRIVER SUSTAINED MINOR BRUISING TO THE SHOULDER, FACE, AND SIDE OF THE BODY DUE TO THE MODERATE FORCE. THE POLICE AND AMBULANCE WERE NOT CALLED TO... Read more
1 injured
LINCOLN LS (2003) — POWER TRAIN May 6, 2009
Incident date: Apr 22, 2009
WHILE DRIVING SUDDENLY THE ABS LIGHT, TRACTION CONTROL LIGHT AND THE PARKING BRAKE LIGHT CAME ON. I IMMEDIATELY EXITED THE FREEWAY AND PULLED INTO A PARKING AREA AND TURNED THE CAR OFF. AFTER CALMING MY 87 YEAR OLD MOTHER DOWN I RESTARTED THE CAR AND NONE OF THE LIGHTS CAME ON. I PROCEEDED TO START DRIVING MY CAR HOME AND AGAIN ALL THE LIGHTS CAME ON. I CONTACTED THE DEALER WHERE I PURCHASED MY ... Read more
LINCOLN LS (2003) — PARKING BRAKE May 6, 2009
Incident date: Apr 22, 2009
WHILE DRIVING SUDDENLY THE ABS LIGHT, TRACTION CONTROL LIGHT AND THE PARKING BRAKE LIGHT CAME ON. I IMMEDIATELY EXITED THE FREEWAY AND PULLED INTO A PARKING AREA AND TURNED THE CAR OFF. AFTER CALMING MY 87 YEAR OLD MOTHER DOWN I RESTARTED THE CAR AND NONE OF THE LIGHTS CAME ON. I PROCEEDED TO START DRIVING MY CAR HOME AND AGAIN ALL THE LIGHTS CAME ON. I CONTACTED THE DEALER WHERE I PURCHASED MY ... Read more
LINCOLN LS (2003) — TRACTION CONTROL SYSTEM May 6, 2009
Incident date: Apr 22, 2009
WHILE DRIVING SUDDENLY THE ABS LIGHT, TRACTION CONTROL LIGHT AND THE PARKING BRAKE LIGHT CAME ON. I IMMEDIATELY EXITED THE FREEWAY AND PULLED INTO A PARKING AREA AND TURNED THE CAR OFF. AFTER CALMING MY 87 YEAR OLD MOTHER DOWN I RESTARTED THE CAR AND NONE OF THE LIGHTS CAME ON. I PROCEEDED TO START DRIVING MY CAR HOME AND AGAIN ALL THE LIGHTS CAME ON. I CONTACTED THE DEALER WHERE I PURCHASED MY ... Read more
LINCOLN TOWN CAR (2002) — AIR BAGS May 5, 2009
Incident date: Mar 28, 2009
TL*THE CONTACT OWNS A 2002 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT DROVE OVER A POTHOLE AND THE FRONT PASSENGER SIDE AIR BAG DEPLOYED. THE PASSENGER SUFFERED MINOR INJURIES. THE VEHICLE WILL BE TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS 153,000 AND CURRENT MILEAGE WAS 154,000. UPDATED 5/27/09 *CN
1 injured
LINCOLN BLACKWOOD (2002) — ENGINE AND ENGINE COOLING:ENGINE May 3, 2009
Incident date: Apr 24, 2009
I WENT TO THE DEALERSHIP (SOUTAR'S FORD IN BARSTOW, CA) TWICE WITH AN ISSUE OF HESITATION AND STUMBLING PROBLEMS. I HAD 75,000 BEFORE HAVING THIS PROBLEM. THEY REPLACED ALL COILS WITH SPRINGS AND SPARK PLUGS, CHARGED MY WARRANTY COMPANY AND MYSELF FOR EACH VISIT. I WENT ON A 700 MILE TRIP TO NEW MEXICO, AFTER 100 MILES OR SO I STILL HAD THE SAME PROBLEMS OF HESITATION AND STUMBLING, THEN I BREA... Read more
LINCOLN BLACKWOOD (2002) — FUEL SYSTEM, GASOLINE May 3, 2009
Incident date: Apr 24, 2009
I WENT TO THE DEALERSHIP (SOUTAR'S FORD IN BARSTOW, CA) TWICE WITH AN ISSUE OF HESITATION AND STUMBLING PROBLEMS. I HAD 75,000 BEFORE HAVING THIS PROBLEM. THEY REPLACED ALL COILS WITH SPRINGS AND SPARK PLUGS, CHARGED MY WARRANTY COMPANY AND MYSELF FOR EACH VISIT. I WENT ON A 700 MILE TRIP TO NEW MEXICO, AFTER 100 MILES OR SO I STILL HAD THE SAME PROBLEMS OF HESITATION AND STUMBLING, THEN I BREA... Read more
LINCOLN NAVIGATOR (1999) — ENGINE AND ENGINE COOLING:COOLING SYSTEM May 1, 2009
Incident date: Apr 20, 2009
TOTAL FAILURE OF A/C SYSTEM DUE TO MAIN A/C HOSE. *TR
LINCOLN NAVIGATOR (2005) — ELECTRICAL SYSTEM May 1, 2009
Incident date: Feb 15, 2009
MY 2005 LINCOLN NAVIGATOR HAS SUDDENLY STOPPED ON SEVERAL OCCASIONS. IT ONLY HAS 43K MILES. THE COMPUTER STATED TO CHECK ELECTRONIC THROTTLE. I TOOK THE TRUCK TO THE DEALER AND THEY TOLD ME TO REPLACE THE ELECTRONIC THROTTLE BODY. THEY WANTED $500+!! THE TRUCK HAS STOPPED WORKING SEVERAL TIMES SINCE. THE MANUFACTURER WAS CONTACTED AND THEY REFUSED TO PAY! THE FIRST TIME IT HAPPENED WAS ON T... Read more
LINCOLN LS (2001) — SUSPENSION:FRONT Apr 30, 2009
Incident date: Apr 25, 2009
TL*THE CONTACT OWNS A 2001 LINCOLN LS. WHILE DRIVING 65 MPH UPHILL, THE FRONT PASSENGER SIDE TIRE DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND THE LOWER CONTROL ARM ON THE PASSENGER SIDE WAS REPAIRED. SIX MONTHS LATER, WHILE MAKING A LEFT TURN, THE FRONT END OF THE VEHICLE DROPPED TO THE GROUND ON THE DRIVER'S SIDE. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND THE KNUCKL... Read more
LINCOLN TOWN CAR (1996) — ELECTRICAL SYSTEM Apr 29, 2009
Incident date: Jan 17, 2009
TL*THE CONTACT OWNS A 1996 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE BATTERY DRAINS SO FREQUENTLY THAT THE VEHICLE CANNOT BE DRIVEN FOR LONG DISTANCES OR AT NIGHT. THE DEALER STATED THAT THE LIGHT CONTROL MODULE CAUSED THE FAILURE. THE VEHICLE HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 214,778 AND FAILURE MILEAGE WAS 212,733. UPDATED 8/7/09 *CN UPDATED 080/11/09.*JB
LINCOLN LS (2001) — AIR BAGS:FRONTAL Apr 27, 2009
Incident date: Apr 25, 2009
TL*-THE CONTACT OWNS A 2001 LINCOLN LS. WHILE DRIVING AT 55 MPH THE CONTACT NOTICED THAT THE AIR BAG LIGHT WAS ILLUMINATED, THE VEHICLE LOST POWER AND WHEN RESTARTING THE VEHICLE THE AIR BAG LIGHT ILLUMINATING FLASHING ON AND OFF. THE VEHICLE WAS TAKEN TO THE DEALER AND INSPECTED BY A TECHNICIAN WHO DETERMINED THAT CLOCK SPRING WAS FAILING, THE COVER AND CONTACT PLATE WAS REPLACED AT A COST OF 32... Read more
LINCOLN NAVIGATOR (2003) — STRUCTURE Apr 25, 2009
Incident date: Jan 13, 2009
MY 03 LINCOLN NAVIGATOR HAS BEEN HAVING PROBLEMS WITH THE POWER RUNNING BOARDS ON THE DRIVER SIDE. AFTER CAR IS STARTED THE RUNNING BOARD REMAINS DEPLOYED AND WILL NOT RETURN TO THE "IN" POSITION UNTIL VEHICLE HAS EXCEEDED MORE THAN 5MPH. THE RUNNING BOARD WILL GO IN AND OUT EVERY TIME THE VEHICLE COMES TO A STOP. THE PROBLEMS TEMPS TO BE WORST ON HOT DAYS. I HAVE NOT DONE ANYTHING TO FIX THE P... Read more
LINCOLN TOWN CAR (1998) — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM Apr 25, 2009
Incident date: Feb 8, 2009
WHILE DRIVING HOME FROM WORK BEGAN HEARING A CLICKING SOUND PULLED OVER CALLED MY HUSBAND HE CAME OUT DECIDED IT WAS SAFE TO DRIVE HOME, STARTED THE CAR THE NEXT MORNING THE HEAT WAS BLOWING AT FULL SPEED COULD NOT TURN OFF HAD TO CLOSE ALL VENTS AND RIDE WITH ALL WINDOWS DOWN, TOOK CAR BACK TO DEALER THEY INFORMED ME THAT THE HEATING& AC HAD A BROKEN PEACE TOOK TO THE SHOP AND PAID A LITTLE OVER ... Read more
LINCOLN TOWN CAR (2003) — SUSPENSION:REAR Apr 23, 2009
Incident date: Apr 18, 2009
TL*THE CONTACT OWNS A 2003 LINCOLN TOWNCAR CARTIER. THE REAR AXLES SUDDENLY BECAME WORN AND THERE WERE NO UNUSUAL NOISE INDICATORS THAT WERE UNFAMILIAR TO HIM. A MECHANIC ADVISED HIM THAT THE BEARINGS AND AXLES NEEDED TO BE REPLACED. HE ALSO STATED THAT NHTSA CAMPAIGN ID NUMBER: 04V328000 COMPONENT: SUSPENSION:REAR IS RELATED TO THE FAILURE; HOWEVER, HIS VEHICLE DID NOT QUALIFY FOR THE RECALL. TH... Read more
LINCOLN LS (2004) — ENGINE AND ENGINE COOLING Apr 21, 2009
Incident date: Apr 18, 2009
TL*THE CONTACT OWNS A 2004 LINCOLN LS. WHILE DRIVING 55 MPH, THE VEHICLE STALLED ON THE HIGHWAY AND COULD NOT BE RESTARTED. THE VEHICLE WAS TOWED TO THE DEALER, BUT THEY COULD NOT PRODUCE ANY FAILURE CODES OR PROVIDE A REMEDY. THE CONTACT BELIEVES THAT THE DEALER ERASED THE CODES SO THAT THEY WOULD NOT HAVE TO REPAIR THE VEHICLE. HE STATED THAT THE VEHICLE IS UNSAFE BECAUSE A REAR-END CRASH CO... Read more
LINCOLN TOWN CAR (1998) — FUEL SYSTEM, GASOLINE Apr 18, 2009
Incident date: Nov 27, 2007
UNABLE TO PROPERLY PUMP FUEL INTO THE VEHICLE. CAN ONLY PUT IN ABOUT 1/2 GALLON BEFORE THE PUMP SHUTS OFF. SOMETIMES FUEL BLOWS BACK OUT THE FILLER NECK. CALL TO DEALERSHIP WAS TOLD CAR HAD DEVELOPED A FUEL VENTING PROBLEM. APPEARS THEY KNOW THIS IS COMMON PROBLEM AND YET NO ONE IS NOTIFIED. SAY THEY WILL TRACK DOWN THE PROBLEM FOR 89.00 BUT THEN I WILL HAVE TO PAY FIX THE PROBLEM SEPARATELY. *TR
LINCOLN TOWN CAR (1998) — STRUCTURE:BODY Apr 17, 2009
Incident date: Apr 12, 2008
LAST YEAR I FIRST NOTICED THAT AFTER A HARD RAIN THE REAR DRIVERS PASSENGER DOOR WOULD HAVE WATER SLOSHING AROUND IN IT. NOW THE REAR PASSENGER SIDE FLOOR BOARD IS ALMOST CONSTANTLY WET. RAIN AND CARWASHES MAKE THE PROBLEM WORSE BUT EVEN A BIG PUDDLE CAN SOAK IT AGAIN. *TR
LINCOLN TOWN CAR (1998) — STRUCTURE Apr 17, 2009
Incident date: Apr 12, 2008
LAST YEAR I FIRST NOTICED THAT AFTER A HARD RAIN THE REAR DRIVERS PASSENGER DOOR WOULD HAVE WATER SLOSHING AROUND IN IT. NOW THE REAR PASSENGER SIDE FLOOR BOARD IS ALMOST CONSTANTLY WET. RAIN AND CARWASHES MAKE THE PROBLEM WORSE BUT EVEN A BIG PUDDLE CAN SOAK IT AGAIN. *TR
LINCOLN MARK VIII (1994) — EXTERIOR LIGHTING Apr 15, 2009
Incident date: Jun 15, 1998
MY VEHICLE HAS 2 DEFECTS WHICH I HAVE NOTICED ON NUMEROUS OTHER CARS LIKE MINE, EVEN LATER MODEL YEARS. THE HEADLIGHTS BECOME VERY DULL AND YELLOWED AFTER 3-4 YEARS, TO THE POINT THAT YOU HAVE TO DRIVE WITH HIGHBEAMS ON ALL THE TIME JUST TO BE ABLE TO SEE THE ROAD. I HAVE SEEN THIS AS THE #1 COMPLAINT ABOUT THIS MODEL CAR ON NUMEROUS BLOGS. THE 2ND PROBLEM IS WITH THE SEAL AROUND THE BACK WINDS... Read more
LINCOLN MARK VIII (1994) — STRUCTURE:BODY Apr 15, 2009
Incident date: Jun 15, 1998
MY VEHICLE HAS 2 DEFECTS WHICH I HAVE NOTICED ON NUMEROUS OTHER CARS LIKE MINE, EVEN LATER MODEL YEARS. THE HEADLIGHTS BECOME VERY DULL AND YELLOWED AFTER 3-4 YEARS, TO THE POINT THAT YOU HAVE TO DRIVE WITH HIGHBEAMS ON ALL THE TIME JUST TO BE ABLE TO SEE THE ROAD. I HAVE SEEN THIS AS THE #1 COMPLAINT ABOUT THIS MODEL CAR ON NUMEROUS BLOGS. THE 2ND PROBLEM IS WITH THE SEAL AROUND THE BACK WINDS... Read more
LINCOLN TOWN CAR (1994) — VEHICLE SPEED CONTROL Apr 15, 2009
Incident date: Apr 13, 2009
TL*THE CONTACT OWNS A 1994 LINCOLN TOWN CAR. THE CONTACT STATED THAT THERE WAS A RECALL ON THE SPEED CONTROL SWITCH, WHICH CAUSED HIS VEHICLE TO CATCH FIRE. THE SWITCH WAS NEVER REPLACED BECAUSE THE CONTACT NEVER RECEIVED A RECALL NOTICE FOR THE CRUISE CONTROL SWITCH. AFTER THE FIRE, THE MECHANIC STATED THAT THE SWITCH WAS THE CAUSE OF THE FAILURE. THE VEHICLE WAS PARKED AND UNOCCUPIED AT THE ... Read more
Fire
LINCOLN NAVIGATOR (2004) — SEAT BELTS Apr 10, 2009
Incident date: Sep 19, 2008
TL*THE CONTACT OWNS A 2004 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE SEAT BELTS IN HER VEHICLE WOULD NOT RETRACT PROPERLY. THE FAILURE WAS MORE NOTICEABLE IN THE DRIVER'S SEAT BECAUSE IT WAS USED MORE FREQUENTLY; HOWEVER, THE PASSENGER SIDE SEAT BELT MALFUNCTIONED OCCASIONALLY. THE CONTACT WAS UNSURE IF THE REAR SEAT BELTS MALFUNCTIONED BECAUSE THEY WERE HARDLY USED. SHE DISCOVERED A TECH... Read more
LINCOLN LS (2001) — SUSPENSION:FRONT Apr 9, 2009
Incident date: Mar 24, 2008
TL*THE CONTACT OWNS A 2001 LINCOLN LS. WHILE PARKING, THE VEHICLE STOPPED MOVING COMPLETELY WITHOUT WARNING. UPON FURTHER INSPECTION, THE CONTACT NOTICED THAT THE CONTROL ARM FRACTURED. THE MANUFACTURER STATED THAT THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 00V359001 (SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT); THEREFORE, THEY WOULD NOT ASSUME RESPONSIBILITY FOR ANY REPAIRS. THE VE... Read more
LINCOLN NAVIGATOR (2003) — LATCHES/LOCKS/LINKAGES Apr 8, 2009
Incident date: Mar 25, 2009
HI I WAS WONDERING THE INSIDE PASS. DOOR HANDLE WE WENT TO OPEN IT AND THE HANDLE BROKE IN HALF, WELL FOR 1 CANT BELIEVE IT WAS MADE OF CHEAP PLASTIC FOR THE PRICE YOU PAY FOR THE TRUCK AND 2 WHAT WOULD HAPPEN IF THERE WAS AN ACCIDENT AND THE HANDLE BROKE ETC. *TR
LINCOLN NAVIGATOR (2003) — STRUCTURE:BODY:DOOR Apr 8, 2009
Incident date: Mar 25, 2009
HI I WAS WONDERING THE INSIDE PASS. DOOR HANDLE WE WENT TO OPEN IT AND THE HANDLE BROKE IN HALF, WELL FOR 1 CANT BELIEVE IT WAS MADE OF CHEAP PLASTIC FOR THE PRICE YOU PAY FOR THE TRUCK AND 2 WHAT WOULD HAPPEN IF THERE WAS AN ACCIDENT AND THE HANDLE BROKE ETC. *TR
LINCOLN LS (2000) — SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT Apr 7, 2009
Incident date: Mar 6, 2009
TL*THE CONTACT OWNS A 2000 LINCOLN LS. WHILE DRIVING VARIOUS SPEEDS OVER A BUMP IN THE ROAD, THE CONTACT HEARS A LOUD POPPING SOUND COMING FROM THE FRONT END OF THE VEHICLE. HE TOOK THE VEHICLE TO A LOCAL REPAIR SHOP AND A MECHANIC STATED THAT THE LOWER BALL JOINTS NEEDED TO BE REPLACED. THE DEALER STATED THAT HIS VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 00V359001 (SUSPENSION:FRONT:CONT... Read more
LINCOLN TOWN CAR (1996) — ENGINE AND ENGINE COOLING Apr 7, 2009
Incident date: Mar 15, 2008
MY VEHICLE STARTED SMOKING OUT OF THE EXHAUST. ANTI FREEZE LOSS AND SMOKE, ANYTIME IT IS RUNNING. CAR HAS BEEN IN A GARAGE, AWAITING NEW, IMPROVED INTAKE MANIFOLD TO REPLACE DEFECTIVE ORIGINAL ONE. I HAVE PURCHASED THE PARTS. HAS NOT BEEN INSTALLED YET; BIG JOB, I AM TOLD BY DEALER. FORD APPARENTLY ADMITTED ABOUT THE DEFECTIVE PART IN COURT. *TR
LINCOLN LS (2005) — POWER TRAIN:AUTOMATIC TRANSMISSION Apr 6, 2009
Incident date: Mar 8, 2009
I HAVE CONTINUED TO HAVE TRANSMISSION PROBLEMS WITH MY LINCOLN LS SINCE I PURCHASED THE VEHICLE BRAND NEW. NOW IT IS IN THE SHOP OFFICIALLY FOR WHAT APPEARS TO BE AN EXPENSIVE BILL IN TOUGH TIMES. I FOUND THAT THE PROBLEM IS CONSISTENT WITH THE LINCOLN LS OWNERS. THIS SHOULD QUALIFY FOR SOME TYPE OF RECALL. I DO NOT DRIVE AT ERRATIC SPEEDS THAT WOULD WEAR THE TRANSMISSION. ESPECIALLY WHEN IT ... Read more
LINCOLN LS (2001) — SUSPENSION:FRONT Apr 3, 2009
Incident date: Mar 30, 2009
TL*THE CONTACT OWNS A 2001 LINCOLN LS. ON MARCH 31, 2009, WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT NOTICED THAT THE STEERING AND ALIGNMENT WERE FAULTY. SHE THEN HEARD A NOISE ON THE DRIVER'S SIDE OF THE VEHICLE AND IT APPEARED TO BE FISH-TAILING WHILE THE FRONT END REMAINED STEADY. WHEN DRIVING OVER BUMPS, THE VEHICLE FELT AS IF IT WERE UNCONTROLLABLE. GOODYEAR STATED THAT THE BALL JOIN... Read more
LINCOLN LS (2001) — STEERING Apr 3, 2009
Incident date: Mar 30, 2009
TL*THE CONTACT OWNS A 2001 LINCOLN LS. ON MARCH 31, 2009, WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT NOTICED THAT THE STEERING AND ALIGNMENT WERE FAULTY. SHE THEN HEARD A NOISE ON THE DRIVER'S SIDE OF THE VEHICLE AND IT APPEARED TO BE FISH-TAILING WHILE THE FRONT END REMAINED STEADY. WHEN DRIVING OVER BUMPS, THE VEHICLE FELT AS IF IT WERE UNCONTROLLABLE. GOODYEAR STATED THAT THE BALL JOIN... Read more
LINCOLN NAVIGATOR (1998) — POWER TRAIN:AUTOMATIC TRANSMISSION Apr 2, 2009
Incident date: Mar 23, 2009
I HAVE A 1998 LINCOLN NAVIGATOR THAT IS EXHIBITING ISSUES WITH THE TRANSMISSION GEAR SHIFT. THERE IS CURRENTLY A RECALL ON CERTAIN VEHICLES BUT FORD IS TELLING ME THAT MY VEHICLE IS NOT AFFECTED. I'M WONDERING HOW THE SAME YEAR AND MODEL AFFECTED IN THE RECALL THAT IS NOW EXHIBITING THE SAME ISSUES, IS NOT INCLUDED IN THE RECALL? IT IS FORD CAMPAIGN # 97S86. *TR
LINCOLN LS (2001) — POWER TRAIN:AUTOMATIC TRANSMISSION Apr 1, 2009
Incident date: Mar 20, 2009
MY 2001 LINCOLN LS HESITATES WHEN SHIFTING FROM 1ST GEAR TO SECOND, SOMETIMES IT EVEN SHAKES. *TR
LINCOLN AVIATOR (2004) — FUEL SYSTEM, GASOLINE Mar 30, 2009
Incident date: Aug 28, 2008
I PURCHASED AN 04 LINCOLN AVIATOR IN DEC. 2006, IN AUG. 2007 I NOTICED IT WAS NOT RUNNING RIGHT. IT WAS STALLING WHEN ACCELERATING OR DECELERATING. IT WOULD SPUTTER LIKE IT WAS OUT OF FUEL. THE PROBLEM WORSENED FOR THE NEXT 6 WKS. NO MECHANIC COULD TELL ME WHAT WAS WRONG BECAUSE THE ENGINE LIGHT HAD NOT COME ON. IN OCT. 2007, I WAS DRIVING ON THE INTERSTATE WHEN MY CAR LOST ALL POWER FOR A SPLIT S... Read more
LINCOLN AVIATOR (2004) — ENGINE AND ENGINE COOLING:ENGINE Mar 30, 2009
Incident date: Aug 28, 2008
I PURCHASED AN 04 LINCOLN AVIATOR IN DEC. 2006, IN AUG. 2007 I NOTICED IT WAS NOT RUNNING RIGHT. IT WAS STALLING WHEN ACCELERATING OR DECELERATING. IT WOULD SPUTTER LIKE IT WAS OUT OF FUEL. THE PROBLEM WORSENED FOR THE NEXT 6 WKS. NO MECHANIC COULD TELL ME WHAT WAS WRONG BECAUSE THE ENGINE LIGHT HAD NOT COME ON. IN OCT. 2007, I WAS DRIVING ON THE INTERSTATE WHEN MY CAR LOST ALL POWER FOR A SPLIT S... Read more
LINCOLN AVIATOR (2005) — STRUCTURE:BODY Mar 27, 2009
Incident date: Feb 18, 2009
REAR LIFTGATE ON 2005 AVIATOR DEVELOPED A CRACK NEXT TO LINCOLN EMBLEM. WAS TOLD THAT IT WAS NOT COVERED BY LINCOLN DEALER. THIS DEFECT WAS SEEN ON NUMEROUS OTHER AVIATORS AND APPEARS TO BE A DEFECT. *TR
LINCOLN NAVIGATOR (2004) — ENGINE AND ENGINE COOLING Mar 26, 2009
Incident date: Mar 23, 2009
THE NUMBER THREE SPARK PLUG ON THE PASSENGER SIDE OF MY 2004 LINCOLN NAVIGATOR BLEW OUT. THE CAR HAS 72000 MILE ON IT AND IS EXCELLENT CONDITION. THIS IS DEFECT, THERE SHOULD BE MORE THREADS HOLDING THE SPARK PLUG IN PACE, THIS CAR USES ALUMINUM CYLINDER HEADS, THE MANUFACTURES DESIGN DID NOT PUT ENOUGH THREADS IN PLACE FOR ALUMINUM TO HOLD THE PLUG OVER THE USABLE LIFE OF THE CAR AND ENGINE. *T... Read more
LINCOLN AVIATOR (2003) — POWER TRAIN:AUTOMATIC TRANSMISSION Mar 24, 2009
Incident date: Mar 22, 2009
2003 LINCOLN AVIATOR TRANSMISSION FAILURE. *TR
LINCOLN MARK VIII (1998) — EXTERIOR LIGHTING Mar 24, 2009
Incident date: Mar 1, 2009
I OWN A 1998 LINCOLN MARK VIII. I HAVE OWNED THIS CAR SINCE 1999. RECENTLY, ONE OF THE HEADLIGHT LAMPS BURNED OUT. I ATTEMPTED TO BUY A REPLACEMENT BULB AT SEVERAL AUTO PARTS STORES WITHOUT SUCCESS. I CONTACTED THE LOCAL LINCOLN DEALERS AND FOUND THAT THE BULB (SYLVANIA 9500) IS NO LONGER MANUFACTURED. I ALSO FOUND THAT THERE IS NO STOCK OF AVAILABLE BULBS IN THE UNITED STATES EXCEPT FOR USED BULB... Read more
LINCOLN NAVIGATOR (1998) — FUEL SYSTEM, OTHER Mar 23, 2009
Incident date: Mar 21, 2009
SPARK PLUG EXPLOSION ON CYLINDER #3 IN MY 1998 FORD 5.4L V8. *TR
LINCOLN NAVIGATOR (1998) — ENGINE AND ENGINE COOLING:ENGINE Mar 23, 2009
Incident date: Mar 21, 2009
SPARK PLUG EXPLOSION ON CYLINDER #3 IN MY 1998 FORD 5.4L V8. *TR
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