Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 19,021 complaints for LINCOLN

LINCOLN TOWN CAR (2006) - VEHICLE SPEED CONTROL Apr 25, 2010
Incident date: Apr 7, 2010
I OWN A 2006 LINCOLN TOWN CAR, PURCHASED NEW. APPROXIMATELY ONCE OR TWICE PER YEAR THE VEHICLE WILL TRY TO ACCELERATE AS I AM BRAKING FOR A RED LIGHT OR A STOP SIGN. PLACING TRANSMISSION INTO NEUTRAL POSITION SEEMS TO RESULT IN ENGINE SLOWING DOWN. TAKEN TO LINCOLN-MERCURY DEALERSHIP IN 3/07 AND 4/10. THEY CAN NOT DUPLICATE THE PROBLEM AND THEY STATE THAT THEY CAN NOT EXPLAIN WHAT IS CAUSING THIS.... Read more
LINCOLN AVIATOR (2005) - STRUCTURE:BODY Apr 25, 2010
Incident date: Nov 19, 2009
2005 LINCOLN AVIATOR HAS CRACK IN REAR APPLIQUE PANEL. THIS CRACK OCCURRED WITH NO ACCIDENT JUST APPEARED AFTER A FROST. THIS PROBLEM WAS RELAYED TO FORD? LINCOLN HOME OFFICE BUT NOTHING WAS DONE TO REPAIR THE PROBLEM BY FORD. THE LEAK WILL DESTROY THE INSIDE PANEL AND WILL EVENTUALLY ROT THE BACK TAILGATE. *TR
LINCOLN TOWN CAR (2004) - WHEELS Apr 23, 2010
Incident date: Jan 28, 2010
WHEELS CORRODING CAUSING TIRE TO DEFLATE. *TR
LINCOLN TOWN CAR (2007) - VEHICLE SPEED CONTROL Apr 23, 2010
Incident date: Oct 1, 2009
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 TO 45 MPH DOWN A RAMP, HE ENGAGED THE BRAKES AND THE VEHICLE ABNORMALLY ACCELERATED. HE CONTINUED TO ENGAGE THE BRAKES USING BOTH FEET TO AVOID A POTENTIAL CRASH. HE WAS ABLE TO BRING SLOW THE VEHICLE DOWN AND DRIVE ONTO AN EMERGENCY LANE. THE CONTACT STATED THAT THE VEHICLE HAD BEEN TAKEN TO THE D... Read more
LINCOLN NAVIGATOR (2004) - SUSPENSION:FRONT Apr 21, 2010
Incident date: Dec 18, 2008
TL*THE CONTACT OWNS A 2004 LINCOLN NAVIGATOR. THE FRONT STRUTS BROKE AND THE FRONT END OF THE VEHICLE FELL DOWN, ALMOST TOUCHING THE GROUND. THERE WAS BARELY ANY SUSPENSION WHEN THE CONTACT DROVE TO AN AUTHORIZED DEALERSHIP; THE DEALER REPLACED THE FRONT STRUTS. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED THAT THERE WERE NO RECALLS OR WARRANTY'S ON THE VEHICLE. THE FAILURE MILEAGE WAS APP... Read more
LINCOLN NAVIGATOR (2002) - ELECTRICAL SYSTEM Apr 20, 2010
Incident date: Apr 2, 2010
FUSE/RELAY FUSES GET BURNED ONCE EVERY TWO DAYS THE SUV TURNS OFF WHILE IN MOTION. ALMOST CAUSED AN ACCIDENT IN A HEAVY TRAFFIC INTERSECTION. HAS HAPPENED FOR 5-6 TIMES. TOOK THE SUV TO AN ELECTRICIAN FOUND NO PROBLEM, CALLED FORD DEALER APPOINTMENT IN TWO WEEKS. *TR
LINCOLN TOWN CAR (2004) - VISIBILITY:POWER WINDOW DEVICES AND CONTROLS Apr 20, 2010
Incident date: Feb 27, 2010
2004 LINCOLN TOWN CAR PURCHASED NEW FROM DEALER WITH DEFECTIVE WHEEL BEARINGS. WHEN WE PURCHASED THE CAR IT HAD LOUD CABIN NOISE, THE DEALER INFORMED US THAT THE OUTSIDE NOISE WAS CAUSED BY THE REAR WINDOW AND A SPECIALIST WAS BROUGHT IN TWO DAYS LATER TO ALIGN THE WINDOW. CABIN NOISE CONTINUED UNTIL THE BEARINGS GAVE OUT AT 98,709 MILES. AS PER THE WINDOW THAT WAS ALIGN, IT IS NOW THE ONLY WI... Read more
LINCOLN TOWN CAR (2004) - WHEELS Apr 20, 2010
Incident date: Feb 27, 2010
2004 LINCOLN TOWN CAR PURCHASED NEW FROM DEALER WITH DEFECTIVE WHEEL BEARINGS. WHEN WE PURCHASED THE CAR IT HAD LOUD CABIN NOISE, THE DEALER INFORMED US THAT THE OUTSIDE NOISE WAS CAUSED BY THE REAR WINDOW AND A SPECIALIST WAS BROUGHT IN TWO DAYS LATER TO ALIGN THE WINDOW. CABIN NOISE CONTINUED UNTIL THE BEARINGS GAVE OUT AT 98,709 MILES. AS PER THE WINDOW THAT WAS ALIGN, IT IS NOW THE ONLY WI... Read more
LINCOLN TOWN CAR (2004) - SUSPENSION:FRONT Apr 20, 2010
Incident date: Feb 27, 2010
2004 LINCOLN TOWN CAR PURCHASED NEW FROM DEALER WITH DEFECTIVE WHEEL BEARINGS. WHEN WE PURCHASED THE CAR IT HAD LOUD CABIN NOISE, THE DEALER INFORMED US THAT THE OUTSIDE NOISE WAS CAUSED BY THE REAR WINDOW AND A SPECIALIST WAS BROUGHT IN TWO DAYS LATER TO ALIGN THE WINDOW. CABIN NOISE CONTINUED UNTIL THE BEARINGS GAVE OUT AT 98,709 MILES. AS PER THE WINDOW THAT WAS ALIGN, IT IS NOW THE ONLY WI... Read more
LINCOLN TOWN CAR (2007) - VEHICLE SPEED CONTROL Apr 20, 2010
Incident date: Jan 1, 1901
2007 LINCOLN TOWN CAR ACCELERATION. THE CONSUMERS WIFE WAS APPROACHING A TRAFFIC SIGNAL, WHEN SUDDENLY THE ENGINE REVVED EXTREMELY HIGH AS SHE WAS ATTEMPTING TO APPLY THE BRAKE TO COME TO A NORMAL STOP. AS THE ENGINE WAS OUT OF CONTROL AND THE BRAKING SYSTEM WAS NOT SUFFICIENT TO STOP, SHE QUICKLY PLACED THE GEAR INTO NEUTRAL. AFTER SHIFTING TO NEUTRAL, THE BRAKES WERE SUFFICIENT WITH ONLY... Read more
LINCOLN LS (2000) - AIR BAGS Apr 15, 2010
Incident date: Jan 1, 1901
2000 LINCOLN LS. CONSUMER STATES PROBLEM WITH A SENSOR. *TGW THE CONSUMER STATED A DIAGNOSTIC TROUBLE CODE WAS FOUND FOR THE DRIVER SIDE AND PASSENGER SIDE AIR BAGS. THE MECHANIC LOOK UP THE CODE AND FOUND TSB 02-12-7 WHICH HE STATED HAD A BROKEN CIRCUIT IN THE CONNECTOR AND PIGTAIL UNDER THE SEAT. FORD STATED THEY WOULD NOT PAY FOR THE REPAIRS, AS IT WAS ONLY GOOD FOR 5 YEARS. *JB
LINCOLN NAVIGATOR (2006) - ENGINE AND ENGINE COOLING Apr 13, 2010
Incident date: May 26, 2009
TL*THE CONTACT OWNS A 2006 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY STALLED AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP FOR A DIAGNOSTIC TEST BUT THE DEALER COULD FIND NO PROBLEMS. ANOTHER DEALER INFORMED THE CONTACT THAT THE POWER STEERING, TRANSMISSION AND ENGINE NEEDED TO BE REPAIRE... Read more
LINCOLN NAVIGATOR (2006) - STEERING Apr 13, 2010
Incident date: May 26, 2009
TL*THE CONTACT OWNS A 2006 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY STALLED AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP FOR A DIAGNOSTIC TEST BUT THE DEALER COULD FIND NO PROBLEMS. ANOTHER DEALER INFORMED THE CONTACT THAT THE POWER STEERING, TRANSMISSION AND ENGINE NEEDED TO BE REPAIRE... Read more
LINCOLN NAVIGATOR (2006) - POWER TRAIN:AUTOMATIC TRANSMISSION Apr 13, 2010
Incident date: May 26, 2009
TL*THE CONTACT OWNS A 2006 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 40 MPH, THE VEHICLE SUDDENLY STALLED AND CRASHED INTO THE REAR OF ANOTHER VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP FOR A DIAGNOSTIC TEST BUT THE DEALER COULD FIND NO PROBLEMS. ANOTHER DEALER INFORMED THE CONTACT THAT THE POWER STEERING, TRANSMISSION AND ENGINE NEEDED TO BE REPAIRE... Read more
LINCOLN TOWN CAR (1999) - SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT Apr 12, 2010
Incident date: Apr 7, 2010
TL*THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. THE CONTACT WAS DRIVING APPROXIMATELY 3 MPH IN A PARKING LOT. THE LOWER BALL JOINTS DETACHED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. A RECALL REPAIR WAS PERFORMED UNDER NHTSA CAMPAIGN ID NUMBER 098V322000 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT). THE FAILURE MILEAGE WAS 75,397. THE CURRENT MILEAGE WAS 75,412. UPDAT... Read more
LINCOLN TOWN CAR (2009) - VEHICLE SPEED CONTROL Apr 12, 2010
Incident date: Apr 9, 2010
TL*THE CONTACT OWNS A 2009 LINCOLN TOWN CAR. WHILE THE CONTACT WAS DRIVING 45 MPH THE BRAKE PEDAL WAS ENGAGED, FOLLOWED BY AN UNINTENDED ACCELERATION AND THE SPEED INCREASED TO APPROXIMATELY 70 MPH. THE GEAR WAS SHIFTED FROM DRIVE TO NEUTRAL AND THE VEHICLE WAS ABLE TO SLOW DOWN. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT. THE FAILURE MILEAGE WAS 10,000. THE CURRENT MILEAGE WAS... Read more
LINCOLN AVIATOR (2005) - STRUCTURE:BODY Apr 12, 2010
Incident date: Apr 12, 2010
I NOTICED A CRACK ALONG THE REAR HATCHDOOR LIFT GATE ALONG THE BEZEL OR EMBLEM THAT RUNS VERTICALLY DOWN THE LIFT GATE, IT WAS BOUGHT TO MY ATTENTION FORM OTHER AVIATOR OWNERS WITH THE SAME EXACT DEFECT ON THEIR REAR HATCH DOOR LIFTGATES, THAT THIS IS A DEFECT ALL AVIATOR HAVE. I STARTED TO NOTICE OTHER AVIATOR AND SURE ENOUGH THEY ALL HAVE THE SAME CRACK, MY NEIGHBOR WAS ABLE TO DET HIS FIXED WI... Read more
LINCOLN LS (2001) - STRUCTURE:FRAME AND MEMBERS Apr 12, 2010
Incident date: Apr 11, 2001
2001 LINCOLN LS--FRONT PASSENGER WHEEL- THERE WAS ALOT OF SQUEAKING NOISES COMING FROM THE WHEEL BEFORE INCIDENT OCCURRED. YESTERDAY, GOING THROUGH A DRIVE-THRU, I HEARD A POP. I GOT OUT AND INSPECTED THE VEHICLE. THE FENDER WAS RESTING ON THE TIRE. I CALLED A TOW TRUCK AND AS HE WAS TRYING TO PUT THE CAR ON THE TOW TRUCK, HE SHOWED ME THE DAMAGE. THE BOLT THAT HOLDS THE BALL JOINT AND CONTROL A... Read more
LINCOLN LS (2001) - SUSPENSION:FRONT Apr 12, 2010
Incident date: Apr 11, 2001
2001 LINCOLN LS--FRONT PASSENGER WHEEL- THERE WAS ALOT OF SQUEAKING NOISES COMING FROM THE WHEEL BEFORE INCIDENT OCCURRED. YESTERDAY, GOING THROUGH A DRIVE-THRU, I HEARD A POP. I GOT OUT AND INSPECTED THE VEHICLE. THE FENDER WAS RESTING ON THE TIRE. I CALLED A TOW TRUCK AND AS HE WAS TRYING TO PUT THE CAR ON THE TOW TRUCK, HE SHOWED ME THE DAMAGE. THE BOLT THAT HOLDS THE BALL JOINT AND CONTROL A... Read more
LINCOLN LS (2001) - WHEELS Apr 12, 2010
Incident date: Apr 11, 2001
2001 LINCOLN LS--FRONT PASSENGER WHEEL- THERE WAS ALOT OF SQUEAKING NOISES COMING FROM THE WHEEL BEFORE INCIDENT OCCURRED. YESTERDAY, GOING THROUGH A DRIVE-THRU, I HEARD A POP. I GOT OUT AND INSPECTED THE VEHICLE. THE FENDER WAS RESTING ON THE TIRE. I CALLED A TOW TRUCK AND AS HE WAS TRYING TO PUT THE CAR ON THE TOW TRUCK, HE SHOWED ME THE DAMAGE. THE BOLT THAT HOLDS THE BALL JOINT AND CONTROL A... Read more
LINCOLN TOWN CAR (2005) - VEHICLE SPEED CONTROL Apr 10, 2010
Incident date: Apr 8, 2010
ON JUNE 5, 2008 I WAS IN LINE ON A HILL TO GET INTO A CAR WASH & ACCELERATED INTO THE CAR ON LINE IN FRONT OF ME. I DID FILE A POLICE REPORT AT THAT TIME. I THOUGHT MY FOOT SLIPPED OFF THE BRAKE & THAT IT COULD HAVE BEEN MY FAULT. HOWEVER,ON APRIL 8, 2010 I WAS WAITING IN LINE AT THE SAME CAR WASH IN EXACTLY THE SAME SPOT.I TAPPED THE ACCELERATOR SLIGHTLY TO MOVE UP IN LINE AND MY CAR LURCHED FORW... Read more
Crash
LINCOLN TOWN CAR (2006) - STEERING:LINKAGES:TIE ROD ASSEMBLY Apr 9, 2010
Incident date: May 1, 2009
TL*THE CONTACT OWNS A 2006 LINCOLN TOWNCAR. WHILE DRIVING AT SPEEDS OF 20 MPH, THE PASSENGER SIDE FRONT TIRE ROD FAILED. THE CONTACT LOSS CONTROL OF THE VEHICLE CAUSING A CRASH. THE POLICE WERE CALLED TO THE SCENE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO AN INSURANCE COMPANY REPAIR SHOP FOR REPAIRS. THE FAILURE HAS NOT RECURRED. THE FAILURE MILEAGE WAS 55,000 AND THE CURRENT MILEAGE WAS 6... Read more
Crash
LINCOLN NAVIGATOR (2003) - STRUCTURE:BODY Apr 9, 2010
Incident date: Apr 8, 2010
TL* THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE RUNNING BOARDS ON BOTH SIDES OF VEHICLES WERE EXHIBITING ROTTING. THE BRACKETS WERE RUSTED AND CORRODED AND THE SHEET METAL UNDERNEATH THE BOARDS WAS MISSING. THE CONTACT ATTEMPTED TO CONSULT WITH THE DEALER ON SEVERAL OCCASIONS BUT TO NO AVAIL. THE FAILURE MILEAGE WAS APPROXIMATELY 96,800.
LINCOLN LS (2001) - SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT Apr 9, 2010
Incident date: Mar 28, 2010
TL* THE CONTACT OWNS A 2001 LINCOLN LS. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 3 MPH AND APPROACHING A DRIVEWAY, THE LOWER BALL JOINTS FRACTURED FROM THE VEHICLE CAUSING THE FRONT PASSENGERS SIDE TIRE TO COLLAPSE OUTWARD. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE REPAIRS WERE MADE ACCORDINGLY. THE MANUFACTURER ADVISED THERE WERE NO RECALLS OR COMPLAINTS PERTAINING TO THIS ... Read more
LINCOLN LS (2004) - VEHICLE SPEED CONTROL Apr 7, 2010
Incident date: Mar 15, 2010
2004 LINCOLN LS SAFETY ISSUE DUE TO THROTTLE BODY FAILURE ON THE HIGHWAY CAR WENT INTO A SAFETY MODE AT FULL SPEED ON THE MAIN INTERSTATE AND ALMOST GOT MYSELF AND FAMILY KILLED. *TR
LINCOLN AVIATOR (2003) - POWER TRAIN:AUTOMATIC TRANSMISSION Apr 5, 2010
Incident date: Apr 3, 2010
TL* THE CONTACT OWNS A 2003 LINCOLN AVIATOR. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK IN THE DRIVE POSITION, THE VEHICLE BEGAN TO ABNORMALLY ACCELERATE IN THE REVERSE POSITION WITHOUT WARNING. THE CONTACT WAS ABLE TO STOP THE VEHICLE WITHOUT INCIDENT. UPON FURTHER INSPECTION, HE FOUND THAT THE SHIFTER CABLE WAS DISCONNECTED. HE WAS ABLE TO CONNECT THE CABLE AND PARK THE VEHICLE; HOWEVER; T... Read more
LINCOLN MKS (2009) - SEATS:MID/REAR ASSEMBLY Apr 5, 2010
Incident date: Mar 7, 2010
TL* THE CONTACT OWNS A 2009 LINCOLN MKS. THE CONTACT STATED THAT WHILE DRIVING AT SPEEDS OF 40 MPH, HE ATTEMPTED TO CHANGE LANES AND NOTICED THAT THE REAR HEAD RESTRAINT WAS BLOCKING HIS LINE OF VISION. THE HEAD RESTRAINT CAUSED A BLIND SPOT ON BOTH SIDES OF THE REAR WINDOWS. THE DEALER WAS NOTIFIED AND THEY ADVISED REMOVING THE HEAD RESTRAINTS OR ADJUSTING THEM IN A LOWER POSITION. THE MANUFACTUR... Read more
LINCOLN TOWN CAR (1989) - EXTERIOR LIGHTING Apr 2, 2010
Incident date: Mar 31, 2010
TL*THE CONTACT OWNS A 1998 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 65 MPH, THE CONTACT STATED THAT THE SCREW INSIDE THE REFLECTIVE CONE OF THE BULB WAS LOOSE WHICH CAUSED THE BULB TO SHATTER AND FAIL. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE DEALER ATTEMPTED TO SELL THE CONTACT A NEW BULB INSTEAD OF REPAIR THE PROBLEM. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MILEAGES WERE A... Read more
LINCOLN NAVIGATOR (2005) - POWER TRAIN:AUTOMATIC TRANSMISSION Apr 1, 2010
Incident date: Mar 31, 2010
MY VEHICLE IS A 2005 LINCOLN NAVIGATOR. THE VEHICLE CAME TO A STALL WHILE DRIVING ON THE EXPRESSWAY. THE MOTOR WAS RUNNING BUT THE VEHICLE WOULD NOT ACCELERATE. THIS IS VERY FRIGHTENING AS VEHICLES FOLLOWING CLOSELY ARE UNABLE TO DETERMINE WHEN MY VEHICLE IS SLOWING DOWN BECAUSE THE BRAKES ARE NOT APPLIED. THE VEHICLE SLOWS RAPIDLY AND THERE IS NO WAY TO DRIVE THE VEHICLE TO A SAFE PLACE OUT OF TR... Read more
LINCOLN MKS (2009) - SERVICE BRAKES, HYDRAULIC Mar 31, 2010
Incident date: Apr 30, 2009
TL*THE CONTACT OWNS A 2009 LINCOLN MKS. THE CONTACT WAS DRIVING APPROXIMATELY 3 MPH, APPROACHING A STOP SIGN. WHEN THE BRAKE PEDAL WAS APPLIED A THE CONTACT HEARD A GRINDING NOISE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN RESURFACED THE BRAKE PADS; HOWEVER, THE FAILURE CONTINUED AFTER THE SERVICE REPAIR. THE FAILURE MILEAGE WAS 2,432. THE CURRENT MILEAGE WAS 16,00... Read more
LINCOLN LS (2000) - UNKNOWN OR OTHER Mar 30, 2010
Incident date: Mar 28, 2010
I HAVE A 2000 LINCOLN LS 3.9L V8 WITH APPROXIMATELY 115,000 MILES AND I HAVE BEEN EXPERIENCING UNINTENDED ACCELERATION IN MY VEHICLE. ALTHOUGH THE EXPERIENCE IS DIFFERENT THAN THE TOYOTAS THAT ACCELERATED TO 100+ MPH IT MAY BE ABLE TO PROVIDE SOME INSIGHT UPON WHAT IS GOING ON WITH THE CURRENT PROBLEM AT HAND. FIRST I HAVE TO NOTE THAT MY VEHICLE DOES NOT HAVE A CHECK ENGINE LIGHT ON AND SEEMS TO ... Read more
LINCOLN NAVIGATOR (2002) - ELECTRICAL SYSTEM Mar 30, 2010
Incident date: Mar 30, 2010
LEAKY WINSHIELD CAUSING FAULTY WIREING AND CAR SHUTTING OFF WHILE MOVING WIPERS STOP WORKING AMONG OTHER THINGS FORD NOES OF THIS ISSUE AND IS NOT DOING ANTHING TO FIX ISSUE THIS IS A SAFTY ISSUE AS IT COULD CAUSE A FIRE OR EVEN LOSS OF CONTROL OF VEHICLE WHILE DRIVING AS IT SHUTS OFF SPERATICALLY AND SOMETIMES WONT RESTART
LINCOLN NAVIGATOR (2000) - SUSPENSION:REAR Mar 26, 2010
Incident date: Mar 8, 2004
I HAVE HAD MY AIR SUSPENSION SYSTEM REPLACED AT LEAST 6 TIMES FOR THE SAME ISSUE. THE REAR DROPS DOWN AND DAMAGES MY TIRES. AFTER REPLACING THE SYSTEM SEVERAL TIMES. I HAD A CONVERSION KIT REPLACED.
LINCOLN NAVIGATOR (2000) - TIRES Mar 26, 2010
Incident date: Mar 8, 2004
I HAVE HAD MY AIR SUSPENSION SYSTEM REPLACED AT LEAST 6 TIMES FOR THE SAME ISSUE. THE REAR DROPS DOWN AND DAMAGES MY TIRES. AFTER REPLACING THE SYSTEM SEVERAL TIMES. I HAD A CONVERSION KIT REPLACED.
LINCOLN MKS (2009) - SERVICE BRAKES, HYDRAULIC Mar 26, 2010
Incident date: Jan 9, 2010
TL* THE CONTACT OWNS A 2009 LINCOLN MKS. THE CONTACT WAS DRIVING AT APPROXIMATELY 5 MPH WHEN HE NOTICED THAT THE BRAKES WERE MAKING A LOUD GRINGING NOISE. THE CONTACT TOOK THE VEHICLE TO THE AUTHORIZED DEALERSHIP FOR REPAIR SIX TIMES BUT THE DEALER COULD NOT FIND THE CAUSE FOR THE FAILURE. BOTH THE BRAKE SHOES AND ROTORS HAD BEEN REPLACED BUT THE REPAIRS DID NOT REMEDY THE PROBLEM. THE CONTACT CAL... Read more
LINCOLN LS (2004) - POWER TRAIN:AUTOMATIC TRANSMISSION Mar 25, 2010
Incident date: Mar 18, 2010
I OWN A LINCOLN LS V8 WITH 55,000 MILES. WHEN I SHIFT INTO REVERSE IT CREATES A HARSH SOUND, LIKE THE TRANSMISSION IS GOING TO FALL OUT. MY "CHECK TRANSMISSION" LIGHT CAME ON WILL BE TAKING IT TO THE DEALERSHIP. I HAVE BEEN RESEARCHING TRANSMISSION PROBLEMS ON LS AND SEEMS TO BE EXTREMELY COMMON MANUFACTURING PROBLEM. SOMETHING MUST BE DONE!
LINCOLN TOWN CAR (2007) - VEHICLE SPEED CONTROL Mar 24, 2010
Incident date: Nov 22, 2009
2007 LINCOLN TOWN CAR. CONSUMER STATES UNINTENDED ACCELERATION. *TGW THE CONSUMER STATED THE INCIDENT HAPPENED WHEN HE ATTEMPTED TO EASE THE VEHICLE 30 FEET FROM THE DRIVEWAY INTO THE GARAGE. WHEN HE PUT THE GEAR INTO DRIVE, THE RIGHT REAR TIRE SCREECHED 5 FEET WHICH MADE IT IMPOSSIBLE TO STOP UNTIL THE FRONT OF THE VEHICLE WAS 6 FEET INTO THE UTILITY ROOM. THE FLOOR MAT WAS FASTENED DOWN AND THE... Read more
Crash
LINCOLN TOWN CAR (2005) - UNKNOWN OR OTHER Mar 23, 2010
Incident date: Mar 23, 2010
2005 LINCOLN TONW CAR ACCELERATOR STICKS, WITH CRUISE CONTROL NOT ENGAGED. IT WILL ACCELERATE WHILE BRAKING, AT A STOP, IN REVERSE, AND ALMOST ANYTIME AT ANYTIME. I BROUGHT THE CAR INTO THE SHOP, FIRST TIME THEY BILLED ME TO CLEAN THINGS OUT. THIS DIDN'T WORK SO THEY SAID THEY WOULD DRIVE IT TO SEE WHAT IT WAS. LESS THAN 1/8TH TANK OF GAS AND A WEEK LATER THEY FOUND NOTHING. GAVE IT BACK WITH A C... Read more
LINCOLN TOWN CAR (2006) - SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES Mar 23, 2010
Incident date: Aug 1, 2007
TL*THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE ACCELERATOR AND BRAKE PEDALS WERE EXTREMELY CLOSE TO ONE ANOTHER. THE CONTACT WOULD OFTEN DEPRESS THE ACCELERATOR PEDAL AS OPPOSED TO THE BRAKE PEDAL. THE CONTACT STATED THAT THE FAILURES HAVE OCCURRED EVERY SINCE THE VEHICLE WAS PURCHASED. THE MANUFACTURER WAS CONTACTED BUT DID NOT PROVIDE ANY ASSISTANCE. THE DEALER WAS NOT ... Read more
LINCOLN TOWN CAR (1999) - AIR BAGS Mar 19, 2010
Incident date: Mar 14, 2010
THE "AIR BAG" LIGHT ON THIS VEHICLE COMES ON OFTEN, IRREGULARLY AND UNPREDICTABLY ON THIS VEHICLE. THE DEALER SAYS IT MUST BE ILLUMINATED WHILE IN THEIR SHOP TO PERFORM ANY DIAGNOSTICS. THIS HAS BEEN OCCURRING FOR SEVERAL YEARS, AND MANY MILES. *TR
LINCOLN TOWN CAR (2004) - VEHICLE SPEED CONTROL Mar 19, 2010
Incident date: Mar 12, 2010
TL* THE CONTACT OWNS 2004 LINCOLN TOWN CAR. WHILE THE CONTACT WAS DRIVING 25MPH, HE DEPRESSED THE BRAKE AND THE VEHICLE ACCELERATED. THE PASSENGER LOOKED DOWN TO SEE IF THE ACCELERATOR PEDAL WAS STUCK AND IT WASN'T. THE CONTACT PUT BOTH FEET ON THE BRAKE AND ATTEMPTED TO PUT THE VEHICLE IN NEUTRAL, AFTER APPLYING EXTREME PRESSURE TO THE GEAR SHIFT HE WAS FINALLY ABLE TO PUT THE VEHICLE INTO N... Read more
LINCOLN TOWN CAR (2007) - VEHICLE SPEED CONTROL Mar 18, 2010
Incident date: Apr 28, 2009
TL*THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. WHILE DRIVING 2 MPH IN REVERSE, THE CONTACT APPLIED THE BRAKES AND THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING CRASHING INTO A FENCE. THE CONTACT WAS INJURED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT STATED THAT THE VEHICLE ACCELERATED ON FOUR DIFFERENT OCCASSIONS WHEN THE BRAKES WER... Read more
Crash 1 injured
LINCOLN AVIATOR (2004) - AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE Mar 18, 2010
Incident date: Mar 1, 2010
VEHICLE WAS IN OWNERS DRIVE WAY SHE PUT VEHICLE REVERSE MOVED TWO FEET AND AIR BAG PARTIALLY DEPLOYED SHE PUT THE VEHICLE IN PARK AND EXITED THE VEHICLE AND THE BAG FULLY DEPLOYED.
Crash Fire
LINCOLN TOWN CAR (9999) - VEHICLE SPEED CONTROL Mar 17, 2010
Incident date: Nov 23, 2009
S10 APPROPRIATE HANDLING RE SUDDEN UNINTENDED ACCELERATION INCIDENT FM OWNER OF A LINCOLN TOWN CAR. *KB THE CONSUMER STATED WHEN HE PLACED THE GEAR INTO DRIVE, THE VEHICLE ACCELERATED AND CRASHED INTO THE UTILITY ROOM OF HIS GARAGE.
Crash
LINCOLN TOWN CAR (2007) - VEHICLE SPEED CONTROL Mar 15, 2010
Incident date: Jun 7, 2007
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR PRESIDENTIAL. THE CONTACT STATED UNDER NORMALLY ROAD CONDITIONS, THE VEHICLE ACCELERATED FROM APPROXIMATELY 25 MPH TO 50 MPH IN THE SHOPPING CENTER. HE PRESSED THE BRAKES FIFTEEN TIMES BEFORE THE VEHICLE CAME TO A STOP, WHICH CAUSED A CRASH WITH ANOTHER VEHICLE. THE CONTACT SUSTAINED BACK AND NECK INJURIES AND IS NOW DISABLED DUE TO THE INCIDENT. THE VE... Read more
Crash 1 injured
LINCOLN AVIATOR (2005) - STRUCTURE Mar 15, 2010
Incident date: Mar 1, 2009
I HAVE A LINCOLN AVIATOR AND FORD REFUSES TO FIX THE LIFTJAR CRACK IN THE BACK IT IS A CONCERN SINCE THERE IS SO MUCH RAIN IN FLORIDA HOW DO I KNOW WHAT LEAKS IN THERE AND ITS THEIR DEFECT JUST BECAUSE ITS NOT A SAFETY ISSUE DOESN'T MEAN THEY SHOULDN'T HONOR THE FIX ITS RIDICULOUS I MADE NUMEROUS CALLS AS WELL AS A DEALERSHIP TRYING TO HELP ME OUT BUT FORD REFUSED. *TR
LINCOLN LS (2005) - VEHICLE SPEED CONTROL Mar 15, 2010
Incident date: Mar 8, 2010
THE CAR WILL SUDDENLY SURGE OR DIE OUT WHILE DRIVING. CAN OCCUR AT ANY TIME WHILE DRIVING, DID IT TO ME MULTIPLE TIMES, WHETHER IN IDLE OR ON THE HIGHWAY GOING 50+MPH. I AM TRYING TO GET THE PART REPLACED FROM THE DEALER. THE PART IS ON BACKORDER, SEEMINGLY THERE IS A LARGE NUMBER OF THESE GOING BAD AND NOT ENOUGH NEW ONES TO GO AROUND. THE PART THE DEALER IS TELLING ME WENT BAD IS THE THROTTLE B... Read more
LINCOLN LS (2005) - FUEL SYSTEM, OTHER Mar 15, 2010
Incident date: Mar 8, 2010
THE CAR WILL SUDDENLY SURGE OR DIE OUT WHILE DRIVING. CAN OCCUR AT ANY TIME WHILE DRIVING, DID IT TO ME MULTIPLE TIMES, WHETHER IN IDLE OR ON THE HIGHWAY GOING 50+MPH. I AM TRYING TO GET THE PART REPLACED FROM THE DEALER. THE PART IS ON BACKORDER, SEEMINGLY THERE IS A LARGE NUMBER OF THESE GOING BAD AND NOT ENOUGH NEW ONES TO GO AROUND. THE PART THE DEALER IS TELLING ME WENT BAD IS THE THROTTLE B... Read more
LINCOLN LS (2001) - SUSPENSION:FRONT Mar 14, 2010
Incident date: May 1, 2009
1.SPOUSE COMPLAINED OF SIGNIFICANT CONTROLLABILITY (LOSS OF STEERING) 2. CAR EXAMINED BY FRAME SHOP TO FIND LOWER PASSENGER BALL JOINT LOOSE (SECURING NUT) 3. NUT TIGHTENED BY SHOP AND CONTROLLABILITY RESTORED 4. SPOUSE STARTS ON TRIP AND SIGNIFICANT LOSS OF STEERING RETURNS WITHIN 30 MILES 5. GAVE VIN TO WOODY ANDERSON FORD APPROX MAY/JUL OF 2009 AND AGAIN MAR 2010; NO OUTSTANDING CAMPAIGNS ... Read more
LINCOLN LS (2001) - STEERING Mar 14, 2010
Incident date: May 1, 2009
1.SPOUSE COMPLAINED OF SIGNIFICANT CONTROLLABILITY (LOSS OF STEERING) 2. CAR EXAMINED BY FRAME SHOP TO FIND LOWER PASSENGER BALL JOINT LOOSE (SECURING NUT) 3. NUT TIGHTENED BY SHOP AND CONTROLLABILITY RESTORED 4. SPOUSE STARTS ON TRIP AND SIGNIFICANT LOSS OF STEERING RETURNS WITHIN 30 MILES 5. GAVE VIN TO WOODY ANDERSON FORD APPROX MAY/JUL OF 2009 AND AGAIN MAR 2010; NO OUTSTANDING CAMPAIGNS ... Read more
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