Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: May 7, 2010
I HAVE A 1995 LINCOLN TOWN CAR. I WAS DRIVING IN DOWNTOWN PORTLAND, IN STOP AND GO TRAFFIC. I WAS MAKING A RIGHT HAND TURN WHEN THE RIGHT FRONT OF THE CAR JUST FELL TO THE GROUND. THE LOWER BALL JOINT HAD SEPARATED FROM THE LOWER CONTROL ARM. THERE ARE RECALLS FOR THIS, BUT IT ONLY COVERS LIMO, OR COMMERCIALLY USED VEHICLES. I HAD THE CAR TOWED BACK TO MY HOME WHILE I FIND OUT WHAT CAN BE DON... Read more
Incident date: May 7, 2010
I HAVE A 1995 LINCOLN TOWN CAR. I WAS DRIVING IN DOWNTOWN PORTLAND, IN STOP AND GO TRAFFIC. I WAS MAKING A RIGHT HAND TURN WHEN THE RIGHT FRONT OF THE CAR JUST FELL TO THE GROUND. THE LOWER BALL JOINT HAD SEPARATED FROM THE LOWER CONTROL ARM. THERE ARE RECALLS FOR THIS, BUT IT ONLY COVERS LIMO, OR COMMERCIALLY USED VEHICLES. I HAD THE CAR TOWED BACK TO MY HOME WHILE I FIND OUT WHAT CAN BE DON... Read more
Incident date: Jun 4, 2010
VEHICLE RUNS VERY ROUGH. WILL NOT ACCELERATE OVER 2800 RPM AND SHAKES BADLY. CHECK ENGINE LIGHT IS FLASHING. CHECKED CODES P0304 AND P0306. CHOP STATES IT IS FAULTY IGNITION COILS. *TR
Incident date: Jun 4, 2010
VEHICLE RUNS VERY ROUGH. WILL NOT ACCELERATE OVER 2800 RPM AND SHAKES BADLY. CHECK ENGINE LIGHT IS FLASHING. CHECKED CODES P0304 AND P0306. CHOP STATES IT IS FAULTY IGNITION COILS. *TR
Incident date: Jun 4, 2010
VEHICLE RUNS VERY ROUGH. WILL NOT ACCELERATE OVER 2800 RPM AND SHAKES BADLY. CHECK ENGINE LIGHT IS FLASHING. CHECKED CODES P0304 AND P0306. CHOP STATES IT IS FAULTY IGNITION COILS. *TR
Incident date: Jun 2, 2010
WHEN CAR ACCELERATE, THE CARE GOES INTO AN ETC FAIL SAFE MODE AND SHUTS DOWN. THIS ALMOST CAUSED AN ACCIDENT ON TWO OCCASIONS. THE DEALERSHIP KNOWS IT IS AN ISSUE, BUT SAYS I WILL HAVE TO FIX. *TR
Incident date: May 19, 2010
WE PURCHASED A 2010 LINCOLN MKZ LAST YEAR FOR MY WIFE. AS SOON AS I DROVE IT OFF THE LOT I REALIZED THERE WAS A DRIFT TO THE RIGHT. WE DO NOT DRIVE THE CAR OFTEN AND WE DECIDED TO LET IT GO UNTIL THE FIRST RECOMMENDED CHECKUP. IT WAS CHECKED AND THE ALIGNMENT WAS FOUND TO BE IN SPECS AS PER FORD. THERE WAS ALSO A LETTER TO THE DEALERS STATING THAT THE DRIFT WAS A "CHARACTERISTIC" OF OTHER FRONT WH... Read more
Incident date: Jun 3, 2010
MY 2002 LINCOLN NAVIGATOR CAUGHT FIRE, THE ENTIRE ENGINE AND FRONT HALF OF THE CAR IS CHARRED AND THE INTERIOR HAS SIGNIFICANT BURN DAMAGE, IT ALMOST SET FIRE TO OUR HOME. *TR
Fire
Incident date: Jun 3, 2010
MY 2002 LINCOLN NAVIGATOR CAUGHT FIRE, THE ENTIRE ENGINE AND FRONT HALF OF THE CAR IS CHARRED AND THE INTERIOR HAS SIGNIFICANT BURN DAMAGE, IT ALMOST SET FIRE TO OUR HOME. *TR
Fire
Incident date: May 27, 2010
2003 NAVIGATOR, 99,000MILES - SPARK PLUG BLEW OUT - ENGINE LOST POWER, GAS SPILLING OUT OF ENGINE, DURING THE TRANSPORT OF 1 ADULT AND 4 CHILDREN. 1. ONE WEEK PRIOR TO THE INCIDENT, THE TRUCK WAS GIVEN A FULL SERVICE FOR 100K MILES, LESS THEN 1000 MILES LATER, THE CAR IS RENDERED INOPERABLE, AND THE DEALER OFFERED TO GIVE $2500 ON TRADE (THE AMOUNT OF THE 100K SERVICE) OR REPAIR THE ENGINE FO... Read more
Incident date: May 15, 2010
2003 LINCOLN LS V8 ETC ENGINE FAILSAFE MODE. *TR
Incident date: May 28, 2010
TL* THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. WHILE DRIVING AT APPROXIMATELY 2 MPH THROUGH GRASS, THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT WARRANT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSIS OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 111,000.
Incident date: Aug 1, 2006
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED WHEN ATTEMPTING TO BRAKE THE VEHICLE WOULD SLIGHTLY ACCELERATE FORWARD UNTIL PRESSURE WAS RELEASED AND THEN REAPPLIED TO THE BRAKES. HE HAD BEEN INTERMITTENTLY EXPERIENCING THE BRAKING PROBLEM SINCE THE PURCHASE OF THE VEHICLE. THE VEHICLE HAD BEEN TAKEN TO AN AUTHORIZED DEALER ON NUMEROUS OCCASIONS. THE DEALER ADVISED THE CONTACT WA... Read more
Incident date: May 20, 2010
THE COMMON BLOWN SPARK PLUG PROBLEM FOR FORD ENGINES. *TR
Incident date: May 18, 2010
DRIVING DOWN THE ROAD AND LOOSES ALL POWER AND THE WRENCH LIGHT COMES ON AND THE CHECK ENGINE LIGHT ALSO SO I TOOK IT TO THE DEALER THEY SAY ALL 6 OF THE COILS NEED TO BE REPLACED AND SO DO THE SPARK PLUGS 1350 BUCK THEY WANT EVEN THOUGH THE CODES MY CAR IS PUTTING OUT ARE IN ONE OF FORDS SERVICES BULLETINS I ONLY HAVE 54000 MILES ON IT ITS A V6 LIKE NEW. *TR
Incident date: Mar 8, 2010
LINCOLN 2009/2010 THROTTLES DOWN WHEN A/C ENGAGES. AFTER 1 YEAR OF REPLACEMENT OF PARTS. INCLUDING A/C COMPRESSOR. MASS AIR FLOW SENSOR. THROTTLE SYSTEM. CAR REPLACED 1&1/2 LATER WITH 2010. AT FIRST USE OF A/C 2010 CAR THROTTLED DOWN CAUSING IT TO JERK..REPORTED TO SERVICE MANAGER WHO STATED WITHOUT INSPECTION IT WAS A CHARACTERISTIC OF THE CAR. I REQUESTED A FIELD ENGINEER TO INSPECT. CAR INSPEC... Read more
Incident date: Mar 8, 2010
LINCOLN 2009/2010 THROTTLES DOWN WHEN A/C ENGAGES. AFTER 1 YEAR OF REPLACEMENT OF PARTS. INCLUDING A/C COMPRESSOR. MASS AIR FLOW SENSOR. THROTTLE SYSTEM. CAR REPLACED 1&1/2 LATER WITH 2010. AT FIRST USE OF A/C 2010 CAR THROTTLED DOWN CAUSING IT TO JERK..REPORTED TO SERVICE MANAGER WHO STATED WITHOUT INSPECTION IT WAS A CHARACTERISTIC OF THE CAR. I REQUESTED A FIELD ENGINEER TO INSPECT. CAR INSPEC... Read more
Incident date: Jan 25, 2006
MY 2006 LINCOLN TOWN CAR BRAKE PEDAL DEPRESSES BELOW THE LEVEL OF THE ACCELERATOR A SIGNIFICANT AMOUNT. THE FORD/LINCOLN DEALER REPORTS THAT IT IS OPERATING NORMALLY, WITH NO FIX AVAILABLE. FOOT PRESSURE MUST BE APPLIED WITH NO ACCELERATOR OVERLAP, OTHERWISE THE CAR SURGES, THE ENGINE REVS & TIRES SPIN RESULTING IN A LONGER, STOPPING DISTANCE. THIS IS ONGOING SINCE NEW. NO ACCIDENTS YET. *TR
Incident date: Apr 10, 2010
TL* THE CONTACT OWNS A 2009 LINCOLN MKS. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS AND APPLYING THE BRAKES, THERE WAS AN UNUSUAL NOISE THAT INTERMITTENTLY APPEARED. HE CONTACTED THE DEALER WHO ADVISED THAT THE NOISE WAS NORMAL. THE VEHICLE WAS TAKEN TO THREE DIFFERENT DEALERS AND THE BRAKE MOTOR WAS REPLACED. THE FAILURE RECURRED. THERE WERE NO FURTHER REPAIRS MADE TO THE VEHICLE. T... Read more
Incident date: May 14, 2010
TL* THE CONTACT OWNS A 2002 LINCOLN LS. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE FRONT DRIVER'S SIDE LOWER BALL JOINT FRACTURED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE AND WAS NOT TAKEN TO A DEALER FOR FURTHER DIAGNOSIS. THE FAILURE AND CURRENT MILEAGES WERE 110,000.
Incident date: May 19, 2010
BROUGHT MY LINCOLN NAVIGATOR INTO BOB MAXEY LINCOLN TO HAVE MY TIRES REPLACED. I BOUGHT THE VEHICLE BRAND NEW FROM A NOW OUT OF BUSINESS LINCOLN DEALER "STU EVANS LINCOLN" IN 2007. THE VEHICLE WAS SUPPOSED TO HAVE 20" TIRES ON OEM, BUT CAME IN WITH 18" TIRES, SO STU EVANS SWAPPED THEM WITH TIRES FROM ANOTHER VEHICLE. THIS BRINGS ME TO MY CURRENT SITUATION. I HAVE NEVER REPLACED THE TIRES OR ... Read more
Incident date: May 5, 2010
I HAVE HAD TO HAVE 5 AXLE SEALS REPLACED IN THIS VEHICLE FROM THE DEALER. THE LAST TIME WAS MAY 5, 2010. *TR
Incident date: May 5, 2010
I HAVE HAD TO HAVE 5 AXLE SEALS REPLACED IN THIS VEHICLE FROM THE DEALER. THE LAST TIME WAS MAY 5, 2010. *TR
Incident date: Jun 23, 2009
FORD LINCOLN MERCURY~MANUFACTURE WARRANTY EXTENDED ON IGNITION COIL - BUT EACH TIME IGNITION COIL GOES OUT IT CAUSES NUMEROUS "OTHER REPAIRS" COSTING $900+ EACH TIME.~ VEHICLES BEGINS TO RUN ROUGH, THE TEMPERATURE GAUGE GOES TO TOP, THE CAR LOOSES POWER (WHILE IN TRAFFIC EVEN THOUGH FOOT ON ACCELERATOR) WILL NOT ACCELERATE~ 5 TIMES IN LESS THAN 11 MONTHS~ THESE "OTHER REPAIRS DONE EACH TIME IGNITI... Read more
Incident date: Jun 23, 2009
FORD LINCOLN MERCURY~MANUFACTURE WARRANTY EXTENDED ON IGNITION COIL - BUT EACH TIME IGNITION COIL GOES OUT IT CAUSES NUMEROUS "OTHER REPAIRS" COSTING $900+ EACH TIME.~ VEHICLES BEGINS TO RUN ROUGH, THE TEMPERATURE GAUGE GOES TO TOP, THE CAR LOOSES POWER (WHILE IN TRAFFIC EVEN THOUGH FOOT ON ACCELERATOR) WILL NOT ACCELERATE~ 5 TIMES IN LESS THAN 11 MONTHS~ THESE "OTHER REPAIRS DONE EACH TIME IGNITI... Read more
Incident date: May 11, 2010
DRIVING DOWN ROAD - ETC ENGINE FAILSAFE MODE LIGHT COMES ON, AND CAR DRIVES TERRIBLE AND SLOW. THEN, AS DRIVE DOWN THE ROAD, ABS LIGHT AND CHECK AUTOTRAC LIGHT COME ON. PULLED OVER TO WAIT TO FOR TOW TRUCK, AS FORD PLACE TOLD ME THE CAR WOULD EVENTUALLY SHUT DOWN ON THE HIGHWAY IF I KEPT DRIVING IT (I WAS JUST TRYING TO DRIVE IT TO THE FORD PLACE) PROBLEM ENDED UP BEING THROTTLE BODY, WHICH WAS RE... Read more
Incident date: Jul 4, 2009
TL*THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. WHILE DRIVING AT 35 MPH, THE CHECK ENGINE LIGHT ILLUMINATED. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT MOVE FORWARD BUT THEN AFTER A FEW SECONDS, SUDDENLY TAKE OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS CAUSED BY A VACUUM LEAK. THE COILS AND SPARK PLUGS WERE R... Read more
Incident date: May 11, 2010
I HAVE A 2008 LINCOLN TOWN CAR. I WAS COMING UP TO AN INTERSECTION AT ABOUT 10 MPH TO MAKE A RIGHT TURN AND WHEN I STEPPED ON THE BRAKE THE ENGINE REALLY REVVED UP AND I HAD TO REALLY STOMP ON THE BRAKE (ALL THE WAY TO THE FLOORBOARD) TO STOP THE CAR. THE ENGINE THEN SLOWED DOWN. IF I HAD BEEN DOING 75 MPH ON THE INTERSTATE I WOULD NOT HAVE BEEN ABLE TO STOP. *TR
Incident date: May 1, 2010
2006 LINCOLN NAVIGATOR, 50,000 MILES ON CAR. CAR SHUT DOWN AFTER GIVING AN ENGINE SAFETY MODE ERROR ON DASH WHILE ON FOUR LANE BUSY HIGHWAY TRAVELING 40-45 MPH. COASTED TO SIDE OF ROAD (NO BERM AVAILABLE). CARS RACING BY. WAITED 5 MINUTES. RESTARTED CAR AND LIMPED INTO TEAM FORD OF MARIETTA GEORGIA DEALER. I WAS TOLD THE THROTTLE CONTROL BODY & MOTOR ASY #8L3Z*9E926*A WAS BAD AND WAS NOT COVE... Read more
Incident date: May 10, 2010
REFERENCE COMPLAINTS 10327169, AND 10326349. LINCOLN 2007 TOWN CAR WHY ARE THESE REPORTS INCLUDED IN "INTERIOR SYSTEMS"? THEY ARE CLEARLY A SAFETY ISSUE THAT SHOULD BE INCLUDED UNDER BRAKES AND FUEL SYSTEM!! THIS MODEL HAS THE BRAKE PEDAL AND THE FUEL PEDAL CONNECTED TOGETHER IN A SYSTEM THAT CAN RAISE OR LOWER THEM TOGETHER...IT IS PROBABLY THIS SYSTEM THAT IS AT FAULT. IN ORDER TO PUT IN THIS F... Read more
Incident date: May 10, 2010
REFERENCE COMPLAINTS 10327169, AND 10326349. LINCOLN 2007 TOWN CAR WHY ARE THESE REPORTS INCLUDED IN "INTERIOR SYSTEMS"? THEY ARE CLEARLY A SAFETY ISSUE THAT SHOULD BE INCLUDED UNDER BRAKES AND FUEL SYSTEM!! THIS MODEL HAS THE BRAKE PEDAL AND THE FUEL PEDAL CONNECTED TOGETHER IN A SYSTEM THAT CAN RAISE OR LOWER THEM TOGETHER...IT IS PROBABLY THIS SYSTEM THAT IS AT FAULT. IN ORDER TO PUT IN THIS F... Read more
Incident date: May 10, 2010
REFERENCE COMPLAINTS 10327169, AND 10326349. LINCOLN 2007 TOWN CAR WHY ARE THESE REPORTS INCLUDED IN "INTERIOR SYSTEMS"? THEY ARE CLEARLY A SAFETY ISSUE THAT SHOULD BE INCLUDED UNDER BRAKES AND FUEL SYSTEM!! THIS MODEL HAS THE BRAKE PEDAL AND THE FUEL PEDAL CONNECTED TOGETHER IN A SYSTEM THAT CAN RAISE OR LOWER THEM TOGETHER...IT IS PROBABLY THIS SYSTEM THAT IS AT FAULT. IN ORDER TO PUT IN THIS F... Read more
Incident date: Apr 25, 2010
I HAVE A 2004 LINCOLN LS THAT STARTED TO RUN ROUGH SO I REPLACED THE AIR FILTER. THIS DID NOT HELP SO NEXT I REPLACED THE SPARK PLUGS. THIS DID NOT HELP. THE THINGS THAT I HAVE DONE UP TO THIS POINT STARTED BECAUSE MY CAR STARTED MISSING AND RUNNING ROUGH HOWEVER I HAVE FOUND OUT THAT IT WAS JUST THE BEGINNING OF A BIGGER PROBLEM IN THAT THE CAR WAS AND IS PUMPING GAS INTO THE ENGINE AND AIR INTA... Read more
Incident date: Apr 25, 2010
I HAVE A 2004 LINCOLN LS THAT STARTED TO RUN ROUGH SO I REPLACED THE AIR FILTER. THIS DID NOT HELP SO NEXT I REPLACED THE SPARK PLUGS. THIS DID NOT HELP. THE THINGS THAT I HAVE DONE UP TO THIS POINT STARTED BECAUSE MY CAR STARTED MISSING AND RUNNING ROUGH HOWEVER I HAVE FOUND OUT THAT IT WAS JUST THE BEGINNING OF A BIGGER PROBLEM IN THAT THE CAR WAS AND IS PUMPING GAS INTO THE ENGINE AND AIR INTA... Read more
Incident date: Feb 10, 2010
TL* THE CONTACT OWNS A 2000 LINCOLN LS. WHILE DRIVING AT SPEEDS OF 50 MPH, THERE WAS A LOUD, UNUSUAL RATTLING NOISE COMING FROM UNDER THE VEHICLE. THE DEALER ADVISED THE STEERING AND BALL JOINTS WERE DEFECTIVE AND WOULD NEED TO BE REPLACED. THE MANUFACTURER ADVISED THERE WERE NO RECALLS FOR THE VEHICLE AND WOULD NOT PROVIDE ANY ASSISTANCE. THE CONTACT WAS CONCERNED THAT IF THE BALL JOINTS WERE TO ... Read more
Incident date: Feb 10, 2010
TL* THE CONTACT OWNS A 2000 LINCOLN LS. WHILE DRIVING AT SPEEDS OF 50 MPH, THERE WAS A LOUD, UNUSUAL RATTLING NOISE COMING FROM UNDER THE VEHICLE. THE DEALER ADVISED THE STEERING AND BALL JOINTS WERE DEFECTIVE AND WOULD NEED TO BE REPLACED. THE MANUFACTURER ADVISED THERE WERE NO RECALLS FOR THE VEHICLE AND WOULD NOT PROVIDE ANY ASSISTANCE. THE CONTACT WAS CONCERNED THAT IF THE BALL JOINTS WERE TO ... Read more
Incident date: Mar 6, 2010
FORD'S PLASTIC INTAKE MANIFOLD IS CRACKED. IS THERE ANY RECOURSE STILL AVAILABLE FOR THIS PROBLEM? THE MANIFOLD IS STILL ON THE CAR AND NOW LEAKING. *TR
Incident date: Jun 29, 2009
WE HAD A SUDDEN UNINTENDED ACCELERATION OF OUR CAR. WE WERE TRAVELING WEST ON THE NEW YORK STATE THRUWAY (I-90) TOWARDS NIAGARA FALLS. AS WE EXITED INTO A REST AREA, SUDDENLY THE ENGINE RACED AS IF THE GAS PEDAL WERE FLOORED. THE DRIVER PRESSED ON THE BRAKE VERY VERY HARD, AND THE CAR ALMOST STOPPED, MOVING FORWARD SLOWLY. THE DRIVER THEN SHIFTED INTO NEUTRAL, AND THE ENGINE SLOWEDAND WE STOPP... Read more
Incident date: Jun 29, 2009
WE HAD A SUDDEN UNINTENDED ACCELERATION OF OUR CAR. WE WERE TRAVELING WEST ON THE NEW YORK STATE THRUWAY (I-90) TOWARDS NIAGARA FALLS. AS WE EXITED INTO A REST AREA, SUDDENLY THE ENGINE RACED AS IF THE GAS PEDAL WERE FLOORED. THE DRIVER PRESSED ON THE BRAKE VERY VERY HARD, AND THE CAR ALMOST STOPPED, MOVING FORWARD SLOWLY. THE DRIVER THEN SHIFTED INTO NEUTRAL, AND THE ENGINE SLOWEDAND WE STOPP... Read more
Incident date: May 3, 2010
LINCOLN LS TRANSMISSION SHOWING E AND DRIVING ROUGH. *TR
Incident date: Apr 30, 2010
I WAS DRIVING 62 MPH IN CRUISE AND DECIDED I WANTED TO GO 70 MPH. I THEN PROCEEDED TO HOLD DOWN THE "SET +" BUTTON UNTIL MY SPEED REACHED 70 AT WHICH POINT I RELEASED THE BUTTON. TO MY SURPRISE THE VEHICLE ACCELERATED TO 95 MPH AND HELD THAT SPEED. I THEN SLOWED THE CAR WITH MY BRAKES TO 65 AND AGAIN HELD THE "SET+" BUTTON UNTIL I REACHED 70MPH. THIS TIME THE VEHICLE ACCELERATED TO 80MPH AND HELD ... Read more
Incident date: Apr 25, 2010
WHENEVER THE CAR IS WASHED OR IF IT SNOWS OR RAINS THE CAR EXPERIENCES SPONTANEOUS ELECTRICAL ACTIVITY WHEN NO KEY OR PERSON IS PRESENT USING ANY ASPECT OF THE VEHICLE. FOR EXAMPLE, AFTER WASHING THE CAR, THE VEHICLE WILL DRIVE PERFECTLY FINE, BUT UPON BEING PARKED, SOMETIMES HOURS AFTER BEING PARKED, THE VEHICLE WILL THEN BE OBSERVED TRIGGERING POWER SEATS, AIRBAG WARNING LIGHTS, AND CLICKING ... Read more
Incident date: Apr 2, 2010
MY LINCOLN LS 2005 WAS DOING FINE THAN 53000 MILES HITS THAT'S NOTHING ON VEHICLES AND. MY TRANSMISSION IS JUMPING GEARS FOUR AND FIVE ARE HORRIBLE I CANT EXCEED 55MPH ..ID UNDERSTAND ON A VEHICLE THAT HAS 160000 MILES BUT I MEAN 53000 GIVE ME A FINANCIAL BREAK. I BOUGHT THIS CAR THINKING NICE SHAPE MINT CONDITION BUT NEVER DID I REALIZE NOR READ UP THAT THESE THINGS GIVE OUT AND THAT THE TRANSMIS... Read more
LINCOLN
AVIATOR
(2003) - POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Apr 30, 2010
Incident date: Apr 23, 2010
TL*THE CONTACT OWNS A 2003 LINCOLN AVIATOR. WHILE SHIFTING INTO PARK, THE SHIFTER LEVER BROKE. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT BUT THE CONTACT PLANNED TO HAVE IT TOWED TO AN AUTHORIZED DEALERSHIP. THE FAILURE AND MILEAGE WAS 127,467.
Incident date: Jan 1, 2010
I HAVE HAD MY 2004 LINCOLN LS IN THE SHOP AT MY LOCAL FORD DEALERSHIP ON NUMEROUS OCCASIONS. STARTING AT AROUND 80,000 MILES ON IT, I HAD A VARIETY OF PROBLEMS ON IT WHICH COST ME SEVERAL THOUSAND DOLLARS. BUT MOST RECENTLY AND THE BIGGEST PROBLEM THAT I HAVE NOW IS WITH IT RUNNING HOT. AS A MATTER OF FACT, THIS IS MY 5TH TIME TAKEN TO THE SHOP FOR THIS SAME PROBLEM. THEY REPLACED MY THERMOSTAT F... Read more
Incident date: Jan 16, 2010
TL*THE CONTACT OWNS A 2003 LINCOLN AVIATOR. WHILE DRIVING AT ANY SPEED, THE VEHICLE SUDDENLY LOST POWER. THE CONTACT CALLED THE MANUFACTURER AND WAS INFORMED ABOUT RECALL 02V313000 (POWERTRAIN: AUTOMATIC TRANSMISSION) WHICH CITED THE SAME FAILURE AS THE ONE THE CONTACT EXPERIENCED. HOWEVER, THE CONTACT WAS INFORMED THAT HER VEHICLE WAS NOT INCLUDED IN THE RECALL. THE VEHICLE HAD NOT BEEN REPAIRED ... Read more
Incident date: Apr 18, 2010
2006 LINCOLN MARK LT WENT INTO "ENGINE FAILSAFE MODE" FOR NO REASON. THIS CREATED A VERY DANGEROUS CONDITION WITH THE TRUCK GOING INTO AN IDLE. PULLED TRUCK OVER AND RESTARTED ENGINE. *TR
Incident date: Apr 19, 2010
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. WHILE DRIVING AT 2 MPH, THE CONTACT HEARD A LOUD SOUND. SECONDS LATER, THE FRONT END OF THE VEHICLE SUDDENLY FELL TO THE GROUND. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE FRONT DRIVER SIDE BALL JOINT HAD SEPARATED FROM THE VEHICLE. A FEW WEEKS PRIOR TO THE FAILURE, THE CONTACT NOTICED THAT THE VEHICLE MADE A CREAKING SOUND WHENEVER OPER... Read more
Incident date: Apr 24, 2010
TL*THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 5 MPH, THE AXLE SHAFT SUDDENLY CRACKED. THE CONTACT COASTED THE VEHICLE ONTO THE EMERGENCY LANE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER. THE CONTACT REFERENCED RECALL 04V328000 (SUSPENSION: REAR). THE DEALER STATED THAT THE FAILURE WAS IDENTICAL TO THE RECALL; HOWEVER, THE MANUFACTURER STATED THAT HIS VIN WAS NOT INC... Read more
Incident date: Apr 7, 2010
I OWN A 2006 LINCOLN TOWN CAR, PURCHASED NEW. APPROXIMATELY ONCE OR TWICE PER YEAR THE VEHICLE WILL TRY TO ACCELERATE AS I AM BRAKING FOR A RED LIGHT OR A STOP SIGN. PLACING TRANSMISSION INTO NEUTRAL POSITION SEEMS TO RESULT IN ENGINE SLOWING DOWN. TAKEN TO LINCOLN-MERCURY DEALERSHIP IN 3/07 AND 4/10. THEY CAN NOT DUPLICATE THE PROBLEM AND THEY STATE THAT THEY CAN NOT EXPLAIN WHAT IS CAUSING THIS.... Read more