Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Oct 12, 2009
LINCOLN TOWN CAR WENT ON FIRE IN GARAGE FROM CRUISE CONTROL SWITCH. TOTAL HOUSE FIRE. *TR
Fire
1 injured
Incident date: Jan 1, 2008
ABS LIGHT, PARKING BRAKE AND TRACTION CONTROL LIGHT COMING ON AND THEN GOING OFF; ONLY TO REAPPEAR AGAIN. AT TIMES, BRAKES ARE NOT PROPERLY WORKING. ENGINE LIGHT WILL ALSO SOMETIMES APPEAR TO BLINK WHEN THIS HAPPENS. I HAVE CALLED THE LINCOLN CUSTOMER SERVICE AND WAS TOLD THAT ALL WARRANTIES RAN OUT AT 50,000 MILES SO THIS PROBLEM WILL NOT BE COVERED. ALSO AM HAVING PROBLEMS WITH THE TRANSMISS... Read more
Incident date: Jan 1, 2008
ABS LIGHT, PARKING BRAKE AND TRACTION CONTROL LIGHT COMING ON AND THEN GOING OFF; ONLY TO REAPPEAR AGAIN. AT TIMES, BRAKES ARE NOT PROPERLY WORKING. ENGINE LIGHT WILL ALSO SOMETIMES APPEAR TO BLINK WHEN THIS HAPPENS. I HAVE CALLED THE LINCOLN CUSTOMER SERVICE AND WAS TOLD THAT ALL WARRANTIES RAN OUT AT 50,000 MILES SO THIS PROBLEM WILL NOT BE COVERED. ALSO AM HAVING PROBLEMS WITH THE TRANSMISS... Read more
Incident date: Jan 1, 2008
ABS LIGHT, PARKING BRAKE AND TRACTION CONTROL LIGHT COMING ON AND THEN GOING OFF; ONLY TO REAPPEAR AGAIN. AT TIMES, BRAKES ARE NOT PROPERLY WORKING. ENGINE LIGHT WILL ALSO SOMETIMES APPEAR TO BLINK WHEN THIS HAPPENS. I HAVE CALLED THE LINCOLN CUSTOMER SERVICE AND WAS TOLD THAT ALL WARRANTIES RAN OUT AT 50,000 MILES SO THIS PROBLEM WILL NOT BE COVERED. ALSO AM HAVING PROBLEMS WITH THE TRANSMISS... Read more
Incident date: Aug 22, 2008
TL*THE CONTACT OWNS A 2009 LINCOLN MKS. WHILE DRIVING APPROXIMATELY 35 MPH APPROACHING A STOP SIGN HE ENGAGED THE BRAKES AND THE VEHICLE ACCELERATED. HE STATED THAT THE VEHICLE ACCELERATED UP TO 4000 RPMS AND BEGAN TO SLOW DOWN ON ITS OWN. HE DID NOT CONTACT THE DEALER. THE FAILURE OCCURRED AGAIN WHILE DRIVING 25 MPH; YET, HE ENGAGED THE BRAKES AND THE VEHICLE ACCELERATED. HE SHIFTED INTO NEUTRAL ... Read more
Incident date: Jul 3, 2010
I WAS DRIVING MY 2003 LINCOLN FORD NAVIGATOR ON JULY 3RD AT APPROXIMATELY 3PM DOWN US HIGHWAY 52 NEAR SPRINGFIELD SOUTH DAKOTA ON A FLAT STRETCH OF DRY ROAD GOING APPROXIMATELY 55 MILES PER HOUR. FOR NO APPARENT REASON OUR AIRBAGS FROM THE PASSENGER AND DRIVERS SIDE ROOF DEPLOYED WITH AN EXPLOSION. IN ADDITION TO ALMOST WRECKING THE VEHICLE MY SON AND NIECE AND MYSELF ALL RECEIVED IMPACT BURNS ON... Read more
3 injured
Incident date: Jun 27, 2010
ON SUNDAY JUNE 27TH 2010 AT APPROX. 4:30 PM. MY WIFE AND 2 CHILDREN WERE TRAVELING TO PALM SPRINGS ON THE EAST BOUND 10 FWY IN BANNING WHEN, FOR NO REASON THE SIDE CURTAIN AIRBAGS WENT OFF HITTING MYSELF AND MY 7 YEAR OLD. I WAS ABLE TO REMAIN IN CONTROL OF OUR 2003 LINCOLN NAVIGATOR, AND PULL TO THE CENTER MEDIAN AS I THOUGH MAYBE WE WERE HIT BY SOMETHING. AS I LOOKED AROUND THE NAVIGATOR, THERE ... Read more
Incident date: Jun 24, 2010
TL*THE CONTACT OWNS A 2004 LINCOLN NAVIGATOR. WHILE OPENING THE HOOD OF THE VEHICLE THE CONTACT NOTICED THAT THE HOOD SHOCK ABSORBERS WOULD NO LONGER SUPPORT THE WEIGHT OF THE HOOD. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE SHOCK ABSORBER NEEDED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 54000. UPDATED 09/24/10. *... Read more
Incident date: Jul 1, 2007
TL*THE CONTACT OWNS A 2004 LINCOLN LS. WHEN THE BRAKES WERE APPLIED, THE VEHICLE LUNGED FORWARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPROGRAMMED THE PCM CONTROL MODULE. THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY AND THE CONTACT STATED THAT IT WOULD ALSO RECUR WHILE DECREASING SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON NUMEROUS OCCASIONS WHERE THE PCM CONTROL MODULE W... Read more
Incident date: Jul 1, 2007
TL*THE CONTACT OWNS A 2004 LINCOLN LS. WHEN THE BRAKES WERE APPLIED, THE VEHICLE LUNGED FORWARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPROGRAMMED THE PCM CONTROL MODULE. THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY AND THE CONTACT STATED THAT IT WOULD ALSO RECUR WHILE DECREASING SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON NUMEROUS OCCASIONS WHERE THE PCM CONTROL MODULE W... Read more
Incident date: Jul 1, 2010
MY 2004 LINCOLN LS HAS A COIL PROBLEM. IT CUTS OUT AND MISSES AND THEN SHUTS DOWN. I HAVE HAD 3 COILS REPLACED AND ALSO THE THROTTLE BODY AND SPARK PLUGS CHANGED. IT HAS 85,000 MILES ON IT NOW BUT THIS HAS BEEN A PROBLEM SINCE IT WAS IN THE 40,000 RANGE. THE DEALER WILL REPLACE THEM IF THEY CAN GET THEM TO FAIL WHILE THEY ARE CHECKING IT BUT THEY DON'T ALWAYS ACT UP AT THAT TIME. I HAD TO PAY... Read more
Incident date: Sep 29, 2009
TL*THE CONTACT OWNS A 2009 LINCOLN MKS. THE CONTACT STATED THAT THE EQUIPMENT UNDER THE SEAT USED FOR HEATING AND AIR CONDITIONING HAS INJURED HIS TAIL BONE. THE SUSPENSION BEGAN TO DETERIORATE AND CAUSED THE EQUIPMENT UNDERNEATH THE SEAT TO PENETRATE. THE VEHICLE HAD NOT BEEN INSPECTED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 20 AND THE CURRENT MILEAGE WAS 8000.
1 injured
Incident date: Jun 14, 2010
TL* THE CONTACT OWNS A 2001 LINCOLN LS. THE CONTACT STATED THAT THE VEHICLE BEGAN TO SQUEAK AT ANY SPEED. THE CONTACT LOOKED UNDER THE VEHICLE AND NOTICED THAT THE LOWER BALL JOINTS IN THE FRONT WERE DEFECTIVE. THE CONTACT REFERENCED RECALL NHTSA CAMPAIGN ID NUMBER: 00V359001, COMPONENT: SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT. HE CHECKED WITH THE DEALER AND THEY STATED THAT HIS VIN WAS N... Read more
Incident date: Jun 2, 2010
TL*THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. WHILE THE VEHICLE WAS PARKED, THE FRONT END BURST INTO FLAMES. THE CONTACT STATED THE FIRE STARTED NEAR THE CRUISE CONTROL SWITCH. THE FIRE DEPARTMENT CAME AND PUT OUT THE FIRE.. THE FIRE DEPARTMENT FILED A REPORT. THE CONTACT STATED NO INJURIES OCCURRED. THE VEHICLE WAS DESTROYED. THE CONTACT REFERENCE RECALL NHTSA CAMPAIGN ID NUMBER: 05V017000, VEHI... Read more
Fire
Incident date: Jun 29, 2005
TL* THE CONTACT OWNS A 2004 LINCOLN AVIATOR. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE CHECK ENGINE LIGHT ILLUMINATED ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THE IGNITION COIL NEEDED TO BE REPLACED. THE IGNITION COIL WAS REPLACED. APPROXIMATELY 4 MONTHS LATER THE FAILURE RECURRED. THE VEHICLE WAS AGAIN TAKEN TO AN AUTHORIZED DEALER WHER... Read more
Incident date: Jun 28, 2010
TL* THE CONTACT OWNS A 2000 LINCOLN LS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30MPH THE VEHICLE BEGAN TO "WIGGLE" AROUND ON THE HIGHWAY. THE OWNER STATED THAT THERE IS A BOLT ON THE LOWER CONTROL ARM THAT NEEDS TO BE REPAIRED. THE CONTACT REFERENCED RECALL CAMPAIGN 00V359001, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT. THE OWNER CONTACTED FORD AND THEY STATED THAT HIS VIN WAS N... Read more
Incident date: Jun 17, 2010
WE HAVE A 2003 LINCOLN NAVIGATOR. ON JUNE 17, 2010 WHILE DRIVING ON THE 605 FREEWAY, WE HEARD A LOUD NOISE AND THE CAR STARTED TO SHAKE TREMENDOUSLY THEN LOOSE POWER. THE CAR IS STILL RUNNING BUT COULD NOT PICK UP SPEED. A HUGE MACK TRUCK BEHIND US WAS BRAKING HARD TO AVOID HITTING OUR CAR. WE PULLED TO THE SIDE WITH THE CAR SHAKING AND RATTLING. LUCKILY, IT HAD ENOUGH POWER TO MAKE AN EXIT. A PRI... Read more
Incident date: May 15, 2010
DRIVER POWER SEAT, PEDAL ADJUSTMENT AND MIRROR/FOLDING MIRRORS NOT WORKING DUE TO FAULTY WIRING. WIRING HARNESS MELTS DOWN TO FUSE BOX. UNABLE TO REPAIR WIRING BUT TO REPLACE COMPLETE WIRING SYSTEM TO FUSE BOX . *TR
Fire
Incident date: May 15, 2010
DRIVER POWER SEAT, PEDAL ADJUSTMENT AND MIRROR/FOLDING MIRRORS NOT WORKING DUE TO FAULTY WIRING. WIRING HARNESS MELTS DOWN TO FUSE BOX. UNABLE TO REPAIR WIRING BUT TO REPLACE COMPLETE WIRING SYSTEM TO FUSE BOX . *TR
Fire
Incident date: May 12, 2010
MY MOTHER N LAW HAS HAD TO REPLACE (6) SIX MICHELIN 225/60R/17 98T (LXR?) TIRES IN THE LAST EIGHT MONTHS AT GREAT COST EVEN THOUGH SHE HAS PURCHASED A ROAD HAZARD ADDITIONAL WARRANTY. THE ORIGINAL TIRES WERE NOT EVEN OUT OF WARRANTY. 1 TIRE IS UNDERSTANDABLE, 2 IS QUESTIONABLE AND 6 IS A PROBLEM. SHE BOUGHT FULL SET OF MICHELIN 225/60R/17 98T ENERGY LX4 WHITE WALLS ON OCT.06,2009. 1 HAD FLAT ... Read more
Incident date: Apr 12, 2007
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE ABNORMALLY ACCELERATED. IN ADDITION, THE CONTACT STATED WHEN BRAKING FROM LOW SPEEDS, THE VEHICLE FELT AS IF IT WERE GLIDING TO A STOP AND STOPPING DISTANCE WAS INCREASED. THE DEALER ADVISED THE FAILURE WAS CAUSED BY THE CONTACT DEPRESSING BOTH THE ACCELERATOR AND BRAKE PEDALS SIMU... Read more
Incident date: Apr 8, 2008
TL* THE CONTACT OWNS A 2000 LINCOLN LS. THE CONTACT STATED THE BRAKE LIGHTS WERE INOPERABLE. IN ADDITION, THE FRONT PASSENGER SEAT BELT WAS INOPERABLE. THE MANUFACTURER ADVISED THERE WERE NO RECALLS AND WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 84,000.
Incident date: Apr 8, 2008
TL* THE CONTACT OWNS A 2000 LINCOLN LS. THE CONTACT STATED THE BRAKE LIGHTS WERE INOPERABLE. IN ADDITION, THE FRONT PASSENGER SEAT BELT WAS INOPERABLE. THE MANUFACTURER ADVISED THERE WERE NO RECALLS AND WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 84,000.
Incident date: May 11, 2010
2001 LINCOLN NAVIGATOR SPONTANEOUSLY IGNITED RESULTING IN DESTRUCTION OF VEHICLE, ADJACENT VEHICLE AND HOME. *TR
Fire
Incident date: Mar 1, 2009
TL*THE CONTACT OWNS A 2004 LINCOLN AVIATOR. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH SMOKE CIRCULATED THROUGH THE VENTS INSIDE OF THE VEHICLE; AND THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD. THE CONTACT STATED THE SMOKE ORIGINATED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN ADVISED THAT THE FRONT END DIFFERENTIAL HAD DETERIORATED.... Read more
Incident date: Mar 1, 2009
TL*THE CONTACT OWNS A 2004 LINCOLN AVIATOR. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH SMOKE CIRCULATED THROUGH THE VENTS INSIDE OF THE VEHICLE; AND THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD. THE CONTACT STATED THE SMOKE ORIGINATED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN ADVISED THAT THE FRONT END DIFFERENTIAL HAD DETERIORATED.... Read more
Incident date: Mar 1, 2009
TL*THE CONTACT OWNS A 2004 LINCOLN AVIATOR. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH SMOKE CIRCULATED THROUGH THE VENTS INSIDE OF THE VEHICLE; AND THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD. THE CONTACT STATED THE SMOKE ORIGINATED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN ADVISED THAT THE FRONT END DIFFERENTIAL HAD DETERIORATED.... Read more
Incident date: Mar 1, 2009
TL*THE CONTACT OWNS A 2004 LINCOLN AVIATOR. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH SMOKE CIRCULATED THROUGH THE VENTS INSIDE OF THE VEHICLE; AND THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD. THE CONTACT STATED THE SMOKE ORIGINATED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN ADVISED THAT THE FRONT END DIFFERENTIAL HAD DETERIORATED.... Read more
Incident date: Mar 1, 2009
TL*THE CONTACT OWNS A 2004 LINCOLN AVIATOR. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH SMOKE CIRCULATED THROUGH THE VENTS INSIDE OF THE VEHICLE; AND THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD. THE CONTACT STATED THE SMOKE ORIGINATED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN ADVISED THAT THE FRONT END DIFFERENTIAL HAD DETERIORATED.... Read more
Incident date: Mar 1, 2009
TL*THE CONTACT OWNS A 2004 LINCOLN AVIATOR. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH SMOKE CIRCULATED THROUGH THE VENTS INSIDE OF THE VEHICLE; AND THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD. THE CONTACT STATED THE SMOKE ORIGINATED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN ADVISED THAT THE FRONT END DIFFERENTIAL HAD DETERIORATED.... Read more
Incident date: Feb 16, 2010
MY 2005 LINCOLN LS HAS BEEN GOING INTO AN ETC FAILSAFE MODE ALMOST EVERY OTHER DAY FOR LAST FOUR MONTHS. DEALERSHIP HAS TOLD ME IT IS A FAULTY ACCELERATOR PEDAL SENSOR. HOWEVER, THIS PART WAS AND CONTINUES TO BE ON A "NATIONAL BACKORDER". I HAVE AVOIDED COUNTLESS CRASHES DUE TO THIS FAILURE WHILE MERGING INTO TRAFFIC. ONCE THE ETC FAILURE COMES ON, I LOSE ALL ACCELERATOR POWER AND MERELY COAST ... Read more
Incident date: Jun 21, 2010
WITHOUT ANY WARNING, MY DAUGHTER WAS DRIVING HER 2000 LINCOLN LS AND THE LEFT FRONT LOWER BALL JOINT STUD BROKE AND THE WHEEL JAMMED UNDER THE FENDER AND THE CAR SWERVED TO THE RT SIDE OF THE ROAD. I CALLED THE LOCAL LINCOLN DEALER AND THEY STATED THAT THIS HAPPENS QUITE OFTEN ON THE LINCOLN LS BALL JOINTS AND THEY SELL A $500 PART TO REPLACE THE BALL JOINT AND SPINDLE. THIS IS A VERY DANGEROUS ... Read more
Crash
Incident date: Mar 5, 2010
1988 LINCOLN TOWNCAR. CONSUMER STATES BUSINESS SOLD FAULTY CAR PARTS RELATED TO A SAFETY DEFECT *TGW THE CONSUMER WAS ADVISED BY HIS LOCAL MECHANIC THAT THE ORIGINAL UPPER BALL JOINTS HAD A TORN BOOT AND HE COULD NO LONGER GREASE IT. THE MECHANIC ALSO SUGGESTED REPLACING THE LOWER BALL JOINTS AS WELL. THE CONSUMER THEN ORDERED LOWER AND UPPER BALL JOINTS FROM AN ESTABLISHMENT AND HAD HIS LOCAL ME... Read more
Incident date: Jun 1, 2010
ISSUE WITH WEAK, INADEQUATE WELDS ON A 2006 LINCOLN ZEPHYR. THIS ISSUE IS RELATED TO FORD TSB 06-24-07, AND INVOLVED THE SUBFRAME OF THE VEHICLE. SINCE THE SUBFRAME NOT ONLY HOLD THE ENGINE AND SUPPORTING PARTS, THE AREA IN QUESTION IS ALSO INTEGRAL TO THE FRONT SUSPENSION/STEERING. THIS IS A SAFETY HAZARD IS A WELD BREAKS WHEN THE VEHICLE IS IN MOTION AND POSES A SERIOUS INJURY RISK. *TR
Incident date: Jun 1, 2010
ISSUE WITH WEAK, INADEQUATE WELDS ON A 2006 LINCOLN ZEPHYR. THIS ISSUE IS RELATED TO FORD TSB 06-24-07, AND INVOLVED THE SUBFRAME OF THE VEHICLE. SINCE THE SUBFRAME NOT ONLY HOLD THE ENGINE AND SUPPORTING PARTS, THE AREA IN QUESTION IS ALSO INTEGRAL TO THE FRONT SUSPENSION/STEERING. THIS IS A SAFETY HAZARD IS A WELD BREAKS WHEN THE VEHICLE IS IN MOTION AND POSES A SERIOUS INJURY RISK. *TR
Incident date: Jun 4, 2010
TL* THE CONTACT OWNS A 2001 LINCOLN LS. THE CONTACT STATED WHEN ATTEMPTING A TURN IN EITHER DIRECTION, THERE WAS AN UNUSUAL SQUEAKING COMING FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE MECHANIC ADVISED THAT THE DRIVERS SIDE BALL JOINTS WOULD NEED TO BE REPLACED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN RECALL: 00V359001 (SUSP... Read more
Incident date: Jun 16, 2010
LINCOLN MKX 2008 WITH AN AUTOMATIC OPEN/CLOSE FEATURE FOR THE REAR LIFT GATE, THE LIFT GATE HAS PERIODICALLY REOPENED SHORTLY AFTER CLOSURE WHEN USING THE BUTTON IN THE REAR TO CLOSE IT. IT HAS REOPENED TWICE WHILE THE VEHICLE WAS MOVING. THE MOST RECENT EVENT OCCURRED WHILE BACKING OUT OF THE GARAGE AND LED TO A SMASHED REAR WINDOW AND OTHER DAMAGE TO THE REAR OF THE VEHICLE LEADING TO $2000 IN ... Read more
Incident date: Jun 16, 2010
LINCOLN MKX 2008 WITH AN AUTOMATIC OPEN/CLOSE FEATURE FOR THE REAR LIFT GATE, THE LIFT GATE HAS PERIODICALLY REOPENED SHORTLY AFTER CLOSURE WHEN USING THE BUTTON IN THE REAR TO CLOSE IT. IT HAS REOPENED TWICE WHILE THE VEHICLE WAS MOVING. THE MOST RECENT EVENT OCCURRED WHILE BACKING OUT OF THE GARAGE AND LED TO A SMASHED REAR WINDOW AND OTHER DAMAGE TO THE REAR OF THE VEHICLE LEADING TO $2000 IN ... Read more
Incident date: Jun 13, 2010
#1 SPARK PLUG ON 1999 NAVIGATOR BLEW OUT ON RT 80 IN PA 400 MILES FROM MY HOME. I HAD TO RENT A U-HAUL TRUCK AND TRAILER TO TOW MY NAVIGATOR HOME AT THE COST OF $600. I HAD TO LEAVE MY RACE CAR AND TRAILER IN PA. I DON'T KNOW HOW I AM GOING TO GO GET IT. I HAVE NO TOW VEHICLE. *TR
LINCOLN
AVIATOR
(2003) - POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Jun 16, 2010
Incident date: Jun 15, 2010
TL* THE CONTACT OWNS A 2008 LINCOLN AVIATOR. WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE GEAR SHIFT CABLE BROKE. IN ADDITION, THERE WAS AN UNUSUAL NOISE COMING FROM THE VEHICLE AND THE DRIVERS SIDE POWER WINDOW HAD FAILED. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE MANUFACTURER ADVISED THERE WAS AN OPEN RECALL ON THE VEHICLE BUT DID NOT PERTAIN TO THE FAILURE SHE WAS EXPERIENCING. THE APPROXIM... Read more
Incident date: Jun 15, 2010
TL* THE CONTACT OWNS A 2008 LINCOLN AVIATOR. WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE GEAR SHIFT CABLE BROKE. IN ADDITION, THERE WAS AN UNUSUAL NOISE COMING FROM THE VEHICLE AND THE DRIVERS SIDE POWER WINDOW HAD FAILED. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE MANUFACTURER ADVISED THERE WAS AN OPEN RECALL ON THE VEHICLE BUT DID NOT PERTAIN TO THE FAILURE SHE WAS EXPERIENCING. THE APPROXIM... Read more
Incident date: Jun 16, 2010
2003 LINCOLN AVIATOR. CONSUMER WRITES FROM ONTARIO REGARDING PROBLEMS WITH TIRES *TGW THE CONSUMER STATED HE PURCHASED FOUR TIRES IN DECEMBER 2006. THE CONSUMER STATED HE STILL HAS THE RECEIPT WHICH IS CLEARLY MARKED WITH A 130,000 MILE WARRANTY. THE TWO REAR TIRES HAVE BROKEN BELTS AND WIRES PROTRUDING FROM THEM. THE CONSUMER WENT BACK TO THE ESTABLISHMENT WHERE HE PURCHASED THE TIRES FROM AND... Read more
Incident date: Jun 8, 2010
TL*THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING 5 MPH ,THE BRAKES WERE APPLIED AND THE VEHICLE CONTINUED TO ACCELERATED. THE VEHICLE WAS TAKEN TO THE DEALER REGARDING THE SUDDEN ACCELERATION AND THE DEALER COULD NOT DUPLICATE THE FAILURE. THE FAILURE WAS BEING DIAGNOSED BY THE DEALER WHEN THE COMPLAINT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT ... Read more
Incident date: Jun 6, 2010
WE BOUGHT A 2003 LINCOLN NAVIGATOR FROM A LOCAL DEALER AND ABOUT A MONTH TO LATE NOTICED WATER LEAKING FROM THE SUNROOF AND FRONT HANDLE OF THE PASSENGER SIDE OF THE VEHICLE. THOUGHT IT WAS COMING FROM THE FRONT WINDSHIELD, BECAUSE THE GASKET WAS KIND OF WARPED .FIRST WE SEALED IT UP WITH SILICONE, SO WE THOUGHT THE PROBLEM WAS SOLVED UNTIL WE NOTICED MORE WATER LEAKING.BY THIS TIME IT WAS TO LAT... Read more
Incident date: Jun 2, 2010
TL*THE CONTACT OWNS A 2010 LINCOLN, MKS. WHILE SITTING IN THE PASSENGER SEAT WITH HIS ELBOW ON THE MIDDLE ARMREST, THE CONTACT'S HAND BECAME CAUGHT BETWEEN THE CLOSINGS CAUSING HIM TO INJURE HIS HAND. THE VEHICLE HAD NOT BEEN INSPECTED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN.
1 injured
Incident date: Jun 7, 2010
TL* THE CONTACT OWNS A 2002 LINCOLN LS. WHEN THE CONTACT TOOK THE VEHICLE TO THE GARAGE FOR ROUTINE TIRE MAINTENANCE, HE WAS INFORMED THE WRENCH THAT CAME WITH THE VEHICLE WAS THE WRONG SIZE THE GARAGE USED A TWENTY INCH WRENCH TO BE ABLE TO ADJUST THE SCREWS. THE CONTACT STATED IF HE EXPERIENCES A TIRE FAILURE HE WILL NOT BE ABLE TO REPLACE THE TIRE. THE CURRENT AND THE FAILURE MILEAGE WAS 38,0... Read more
Incident date: Apr 14, 2009
TL*THE CONTACT OWNS A 2009 LINCOLN MKS. THE CONTACT STATED THAT THERE WERE CONSTANT ISSUES WITH THE BRAKES. THE REAR BRAKES WERE GRINDING AND WERE REPAIRED AT THE LOCAL DEALERSHIP. HOWEVER, THE FRONT BRAKES MADE A LOT OF NOISE AND SEEMED AS IF THERE WAS NO BRAKE PAD. THE DEALER STATED THAT THERE WAS A RELATED TECHNICAL SERVICE BULLETIN FOR THE FRONT BRAKES AND REPLACED THEM; HOWEVER, THE FAILURE ... Read more
Incident date: Mar 15, 2010
SPARK PLUG IN 2006 LINCOLN NAVIGATOR POPPED OUT! SERVICED BY FORD/LINCOLN/MERCURY AND SAID NOTHING WAS WRONG WITH IGNITION SYSTEM. SPARK PLUG REPLACED AND CARS IS BARELY DRIVABLE. IT OFTEN STALLS AT IDLE RPM. *TR
Incident date: Jul 1, 2002
1997 LINCOLN TOWN CAR MULTIPLE BRAKE LINE FAILURES. 2002,2005,2006,2007,2010. DUE TO EXTERNAL RUST. *TR
Incident date: May 22, 2010
THE INTAKE MANIFOLD ON MY 1999 LINCOLN TOWN CAR IS LEAKING COOLANT. MY WIFE NOTICED A NOISE COMING FROM UNDER THE HOOD, WHEN I TURNED ON HER CAR TO LISTEN TO THE NOISE I COULD TELL IT WAS THE FAN BELT SQUEAKING. WHILE THE ENGINE WAS RUNNING I OPENED THE HOOD AND I COULD SEE THE COOLANT RUNNING OUT OF THE THERMOSTAT HOUSING. I THOUGHT IT WAS A BAD THERMOSTAT SO I BOUGHT A NEW ONE AND REPLACED IT MY... Read more