Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: May 10, 2008
TL*THE CONTACT OWNS A 2000 LINCOLN LS. WHILE DRIVING AT APPROXIMATELY 5 MPH OVER A SPEED BUMP, THE CONTACT HEARD AN ABNORMAL CLANKING NOISE FROM THE VEHICLE. IN ADDITION, THE CONTACT STATED THE VEHICLE WOULD FEEL AS IF THE REAR WHEELS WERE ATTEMPTING TO SEPARATE FROM THE VEHICLE AND THE STEERING WHEEL BECAME STIFF. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE BOTH LOWER CONTROL ARM ASSEM... Read more
Incident date: Jul 29, 2010
I WAS DRIVING TO WORK EARLY IN THE MORNING WITH MY CHILD IN THE BACK SEAT. WHILE GETTING OFF THE FREEWAY (THANK GOD) MY 2004 LINCOLN LS WENT INTO "ETC ENGINE FAILSAFE MODE". I COULD NOT ACCELERATE OR DRIVE OVER 20. AT THIS POINT, I HAD TO PULL OVER BECAUSE I WAS IN TRAFFIC AND I DID NOT WANT TO GET HIT. ONCE I PULLED OVER, I TURNED THE CAR OFF FOR ABOUT 5 MINS AND THEN TURNED IT BACK ON. STARTING ... Read more
Incident date: Jul 29, 2010
I WAS DRIVING TO WORK EARLY IN THE MORNING WITH MY CHILD IN THE BACK SEAT. WHILE GETTING OFF THE FREEWAY (THANK GOD) MY 2004 LINCOLN LS WENT INTO "ETC ENGINE FAILSAFE MODE". I COULD NOT ACCELERATE OR DRIVE OVER 20. AT THIS POINT, I HAD TO PULL OVER BECAUSE I WAS IN TRAFFIC AND I DID NOT WANT TO GET HIT. ONCE I PULLED OVER, I TURNED THE CAR OFF FOR ABOUT 5 MINS AND THEN TURNED IT BACK ON. STARTING ... Read more
LINCOLN
NAVIGATOR
(2005) - POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Jul 29, 2010
Incident date: Jun 8, 2010
TL* THE CONTACT OWNS A 2005 LINCOLN NAVIGATOR. THE CONTACT STATED THE GEAR SHIFT SELECTOR WOULD NOT MOVE FROM THE PARK POSITION. THE DEALER ADVISED THAT THE SHIFTER ASSEMBLY WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 85,126 AND THE CURRENT MILEAGE WAS 86,000.
Incident date: Mar 9, 2010
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 2 MPH, HE ENGAGED THE BRAKE PEDAL AND IT FELL TO THE FLOORBOARD. THERE WAS AN ABNORMALLY HIGH INCREASE IN ENGINE RPMS AND THE VEHICLE THEN ABNORMALLY ACCELERATED. THE BRAKES WERE APPLIED REPEATEDLY BUT TO NO AVAIL. SUDDENLY, THE GEAR SELECTOR WAS SHIFTED INTO THE NEUTRAL POSITION AND THE ENGINE WAS TURNED OF... Read more
Crash
Incident date: Nov 28, 2008
TL* THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT STATED HE WAS DRIVING AT 40 MPH WHEN HE ATTEMPTED TO APPLY THE BRAKES. THE CONTACT'S FOOT BECAME LODGED BETWEEN THE ACCELERATOR AND BRAKE PEDAL. HE WAS ABLE TO DISLODGE HIS FOOT BUT WHEN DOING SO, THE BRAKE PEDAL COVER DETACHED FROM THE PEDAL ITSELF. THE DEALER WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED FO... Read more
Incident date: Mar 15, 2010
I PURCHASED A 2007 LINCOLN TOWN CAR IN SEPT. OF 2009,28800 NOW WITH 33850 MILES. DURING THIS WINTER I REPORTED TO FORD MOTOR COMPANY OF MY PROBLEM WITH THE CHROME PEELING FROM ALL 4 WHEELS..I WAS TOLD THIS IS NOT COVERED...AS THE TIME HAS GONE ON THE WHEELS HAVE DETERIORATED AND THE TIES DO NOT HOLD AIR..I BROUGHT IT TO THE FORD DEALER AND HAD TO PAY 180.00 TO FIX 2 WHEELS THAT WOULD GO FLAT AS I ... Read more
Incident date: Jul 1, 2010
I HAVE A 2005 LINCOLN AVIATOR AND THE SHIFTER, TRANSMISSION,AND BALL JOINTS, DRIVE SHAFT ALL FELL APART AT 56,000 MILES MY WIFE AND 2 YOUNG CHILDREN WERE IN THE VEHICLE WHEN THE DRIVE SHAFT CAME LOOSE ALMOST CAUSING US TO BE REAR ENDED BY A 18 WHEELER SOMETHING HAS TO BE DONE. I HAVE READ THOUSANDS OF COMPLAINTS FROM OTHERS HAVING SIMILAR COMPLAINTS. *TR
Incident date: Jul 1, 2010
I HAVE A 2005 LINCOLN AVIATOR AND THE SHIFTER, TRANSMISSION,AND BALL JOINTS, DRIVE SHAFT ALL FELL APART AT 56,000 MILES MY WIFE AND 2 YOUNG CHILDREN WERE IN THE VEHICLE WHEN THE DRIVE SHAFT CAME LOOSE ALMOST CAUSING US TO BE REAR ENDED BY A 18 WHEELER SOMETHING HAS TO BE DONE. I HAVE READ THOUSANDS OF COMPLAINTS FROM OTHERS HAVING SIMILAR COMPLAINTS. *TR
Incident date: Jun 10, 2010
2005 LINCOLN LS ERRATIC TRANSMISSION SHIFT. CAR LUNGES FORWARD VIOLENTLY..THIS SEEMS TO BE AN ONGOING PROBLEM WITH LINCOLN LS. *TR
Incident date: Apr 9, 2009
CAR STARTS AND RUNS ROUGH, THEN SURGES FORWARD. HAVE TO HOLD THE BRAKE HARD. CAR THEN STALLS AND GIVES "ETC ENGINE FAILURE". UPON RESTART CAR WILL RUN FINE FOR A WHILE. *TR DEALER CANNOT IDENTIFY THE PROBLEM, AS IT DOES NOT CONSISTENTLY THROW A CODE, REPLACED THE COILS
Incident date: Apr 9, 2009
CAR STARTS AND RUNS ROUGH, THEN SURGES FORWARD. HAVE TO HOLD THE BRAKE HARD. CAR THEN STALLS AND GIVES "ETC ENGINE FAILURE". UPON RESTART CAR WILL RUN FINE FOR A WHILE. *TR DEALER CANNOT IDENTIFY THE PROBLEM, AS IT DOES NOT CONSISTENTLY THROW A CODE, REPLACED THE COILS
Incident date: Jul 25, 2010
WHEN I DRIVE MY 2005 LINCOLN LS IT LOSES POWER AND BEGINS TO SHAKE AND SPUTTER. WHEN IT DOES THIS CAN ONLY DRIVE ABOUT TEN MILES PER HOUR. WARNING LIGHT INDICATES THROTTLE PROBLEM, BUT THE DEALERSHIP IS SAYING THEY CAN NOT DUPLICATE. STALLED OUT ON THE INTERSTATE (DANGEROUS). WHEN I PULLED OVER AND TURNED THE CAR OFF AND RESTARTED IT RAN FINE UNTIL THE NEXT INCIDENT. HAS DONE THIS ABOUT 4 TIM... Read more
Incident date: Jul 23, 2010
2001 LINCOLN LS, LOWER BALL JOINT FAILURE WHILE DRIVING!!!, THERE IS A RECALL RELATED TO THIS ISSUE 00S39, BUT MY VEHICLE ACCORDING TO FORD, BY VIN DID NOT FALL UNDER THE CURRENT RECALL? MY REAL QUESTION IS WHY? SOME BACK GROUND ON MY INCIDENT I WAS DRIVING ON THE FREEWAY AT 65 MPH, HEARD AND FELT A CHANGE IN THE STEERING, PULLED OVER AND AS I WAS COMING TO A STOP THE RIGHT LOWER BALL JOINT STUD B... Read more
Incident date: Mar 3, 2009
TL*THE CONTACT OWNS A 2009 LINCOLN MKS. THE CONTACT STATED THAT WHILE THE BRAKES WERE ENGAGED THERE WAS A LOUD GRINDING NOISE. THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER WAS NOTIFIED, TEST DROVE THE VEHICLE BUT WAS UNABLE TO DUPLICATE THE FAILURE. FORD MOTOR COMPANY ISSUED FIVE TSB'S REGARDING THE BRAKES GRINDING. THE BRAKES HAVE BEEN REPAIRED FIVE TIMES. WHEN THE VEHICLE WAS REPAIRED THE NO... Read more
Incident date: Jul 19, 2010
DRIVING ON TOLLWAY ABOUT 60 MPH AND TIRE BLEW OUT. NO KNOWLEDGE OF HITTING ANYTHING. *TR
Incident date: Jul 19, 2010
THE BALL JOINTS TO MY LINCOLN LS V8 HAVE ON THE SAFETY RECALL SINCE 2000. I HAVE REGISTER MY VEHICLE WITH FORD SINCE I PURCHASED IT. I HAVE BEEN CONTACTED BY FORD SINCE LAST YEAR. WHY HASN'T ANYBODY MADE CONTACT WITH ME. I'M AFRAID TO DRIVE MY CAR LONG DISTANCE, EXPECT TO MY DOCTOR'S APPT AT THE VA HOSPITAL AND MY WORK AREA SINCE I WAS RELEASED FROM THE HOSPITAL IN FORT LEWIS, WA. MADIGAN ARMY ME... Read more
Incident date: Jul 8, 2010
TL*THE CONTACT OWNS A 2004 LINCOLN LS. WHILE DRIVING 60 MPH THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO DRIVE ONTO THE EMERGENCY LANE AND TURN THE VEHICLE OFF. THE DEALER STATED THAT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHO STATED THAT THE COILS FAILED. THE COILS WERE REPAIRED AT THE OWNERS EXPENSE. THE FAILURE MILEAG... Read more
Incident date: Jun 11, 2003
TL*THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. WHENEVER THE BRAKE WERE APPLIED THE VEHICLE WOULD VIBRATE AND SHAKE EXCESSIVELY. THERE WERE SEVERAL ELECTRICAL FAILURES TO INCLUDE THE ELECTRONIC CLUSTER IN THE ODOMETER. THE MANUFACTURER WAS CONTACTED AND ADVISED HER TO TAKE THE VEHICLE TO THE DEALER TO HAVE THE FAILURES REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 30,000.
Incident date: Jun 11, 2003
TL*THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. WHENEVER THE BRAKE WERE APPLIED THE VEHICLE WOULD VIBRATE AND SHAKE EXCESSIVELY. THERE WERE SEVERAL ELECTRICAL FAILURES TO INCLUDE THE ELECTRONIC CLUSTER IN THE ODOMETER. THE MANUFACTURER WAS CONTACTED AND ADVISED HER TO TAKE THE VEHICLE TO THE DEALER TO HAVE THE FAILURES REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 30,000.
Incident date: Feb 1, 2010
2005 LINCOLN TOWN CAR AIR BAG LIGHT CAME ON AT NEARLY 51000 MILES. MECHANIC REPLACED CLOCK SPRING IN STEERING COLUMN ($250)--DID NOT FIX PROBLEM!! THEN INFORMED AN ADDITIONAL PROBLEM IN COLUMN. NEVER IN AN ACCIDENT AND MAINTAINED PROPERLY. HAVE WRITTEN FORD MOTOR TWICE SUGGESTING THEY SHOULD FIX THE PROBLEM, THAT IT MUST BE A FACTORY DEFECT. THEY DID NOT HAVE THE DECENCY TO RESPOND!!!!! *TR
Incident date: May 1, 2010
TRANSMISSION SHIFT PROBLEMS= WE WHERE OK WHEN TRUCK WAS ON GARAGE AND JUST USE IT AS WEEKENDS,BUT EVERYTHING CHANGE WHEN WE STARED TO USE IT ON DAILY BASICS TRANSMISSION BEGIN TO SLIP AND NOW LATELY BEGIN TO PULL AND BACK AND FORWARD AND O/D SENSOR LIGHT UP AND AFRAID THE REAR SHIFT GO OFF ANY MINUTE... AND ADD UP THE REAR PANEL JUST BROKE FOR THE 2TH TIME... IT BEGINS TO MAKE FUNNY NOISE ON REA... Read more
Incident date: May 1, 2010
TRANSMISSION SHIFT PROBLEMS= WE WHERE OK WHEN TRUCK WAS ON GARAGE AND JUST USE IT AS WEEKENDS,BUT EVERYTHING CHANGE WHEN WE STARED TO USE IT ON DAILY BASICS TRANSMISSION BEGIN TO SLIP AND NOW LATELY BEGIN TO PULL AND BACK AND FORWARD AND O/D SENSOR LIGHT UP AND AFRAID THE REAR SHIFT GO OFF ANY MINUTE... AND ADD UP THE REAR PANEL JUST BROKE FOR THE 2TH TIME... IT BEGINS TO MAKE FUNNY NOISE ON REA... Read more
Incident date: May 1, 2010
TRANSMISSION SHIFT PROBLEMS= WE WHERE OK WHEN TRUCK WAS ON GARAGE AND JUST USE IT AS WEEKENDS,BUT EVERYTHING CHANGE WHEN WE STARED TO USE IT ON DAILY BASICS TRANSMISSION BEGIN TO SLIP AND NOW LATELY BEGIN TO PULL AND BACK AND FORWARD AND O/D SENSOR LIGHT UP AND AFRAID THE REAR SHIFT GO OFF ANY MINUTE... AND ADD UP THE REAR PANEL JUST BROKE FOR THE 2TH TIME... IT BEGINS TO MAKE FUNNY NOISE ON REA... Read more
LINCOLN
TOWN CAR
(1997) - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Jul 16, 2010
Incident date: May 8, 2010
FORD LINCOLN -- TOWN CAR, YEAR MODEL 1997. BRAKE LINE (TUBING) BETWEEN POINT OF DISTRIBUTION FROM MASTER CYLINDER/BOOSTER TO REAR AXLE. ALSO BRAKE LINE BETWEEN REAR WHEELS (FASTENED TO OUTSIDE OF REAR AXLE HOUSING). THIS BRAKE LINE TUBING IS OF INFERIOR METAL COMPOSITION PRONE TO RUSTING IN NORTHERN CLIMATES WHERE WINTER SALT IS SPREAD ON ROAD SURFACES. CASE IN POINT: WHEN THE CAR WAS ... Read more
Incident date: May 24, 2010
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, SHE HEARD AN ABNORMAL NOISE AND THEN THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE REAR AXLE WAS FRACTURED. THE CONTACT WAS ABLE TO LOCATE A RECALL RELEVANT TO THE FAILURE AND INQUIRED WITH THE MANUFACTURER. THE MANUFACTURER ADVISED THAT THE C... Read more
Incident date: Jul 14, 2010
I DON'T KNOW IF YOU CAN HELP ME , BUT IF YOU COULD POINT ME IN THE RIGHT DIRECTION I WOULD GREATLY APPRECIATE IT. I HAVE A PROBLEM WITH FORD MOTOR CORP .I WANT TO COMPLAIN ABOUT A SEVERE ENGINE FLAW ON THERE 2003 AVIATOR WITH THE 4.6 MOTOR .I HAVE CONTACTED THEM OVER AND OVER AND THE SAME RESPONSE OUT OF WARRANTY SORRY .AS STATED IN THERE (TBS) REPORT 06-5-13 CYLINDER 7 IS THE WEAK POINT OF THIS ... Read more
Incident date: Dec 19, 2005
TL* THE CONTACT OWNS A 2004 LINCOLN AVIATOR. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH, APPROACHING A COMPLETE STOP. WHILE THE BRAKES WERE ENGAGED THE VEHICLE ACCELERATED TOWARD THE ONCOMING TRAFFIC. THE BRAKES WERE APPLIED REPEATEDLY ALLOWING THE VEHICLE TO COME TO A COMPLETE STOP. THE CONTACT WAS ABLE TO CONTINUE NORMAL OPERATION. THE FAILURE OCCURRED ON THREE DIFFERENT OCCASIONS. THE VEHICL... Read more
Incident date: Dec 19, 2005
TL* THE CONTACT OWNS A 2004 LINCOLN AVIATOR. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH, APPROACHING A COMPLETE STOP. WHILE THE BRAKES WERE ENGAGED THE VEHICLE ACCELERATED TOWARD THE ONCOMING TRAFFIC. THE BRAKES WERE APPLIED REPEATEDLY ALLOWING THE VEHICLE TO COME TO A COMPLETE STOP. THE CONTACT WAS ABLE TO CONTINUE NORMAL OPERATION. THE FAILURE OCCURRED ON THREE DIFFERENT OCCASIONS. THE VEHICL... Read more
LINCOLN
AVIATOR
(2004) - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Jul 15, 2010
Incident date: Dec 19, 2005
TL* THE CONTACT OWNS A 2004 LINCOLN AVIATOR. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH, APPROACHING A COMPLETE STOP. WHILE THE BRAKES WERE ENGAGED THE VEHICLE ACCELERATED TOWARD THE ONCOMING TRAFFIC. THE BRAKES WERE APPLIED REPEATEDLY ALLOWING THE VEHICLE TO COME TO A COMPLETE STOP. THE CONTACT WAS ABLE TO CONTINUE NORMAL OPERATION. THE FAILURE OCCURRED ON THREE DIFFERENT OCCASIONS. THE VEHICL... Read more
Incident date: Nov 16, 2009
TL* THE CONTACT OWNS A 2003 LINCOLN LS. WHILE DRIVING AT 20 MPH, THE ECT ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE BEGAN SHAKING EXCESSIVELY. THE CONTACT MOVED THE VEHICLE FROM THE ROADWAY AND SHUT OFF THE ENGINE. WHEN RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT STATED THE FAILURE WOULD OCCUR INTERMITTENTLY. THE DEALER ADVISED THERE WAS A FULL THROTTLE FAILURE. THE VEHICLE ... Read more
Incident date: Nov 16, 2009
TL* THE CONTACT OWNS A 2003 LINCOLN LS. WHILE DRIVING AT 20 MPH, THE ECT ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE BEGAN SHAKING EXCESSIVELY. THE CONTACT MOVED THE VEHICLE FROM THE ROADWAY AND SHUT OFF THE ENGINE. WHEN RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT STATED THE FAILURE WOULD OCCUR INTERMITTENTLY. THE DEALER ADVISED THERE WAS A FULL THROTTLE FAILURE. THE VEHICLE ... Read more
Incident date: May 25, 2010
MY 2004 LINCOLN LS HAS NEVER BEEN IN AN ACCIDENT. APPROXIMATELY 60 DAYS AGO MY "CHECK ENGINE" LIGHT CAME ON AFTER GETTING BAD GAS. WAS ABLE TO RESET BY REMOVING THE BATTERY AND REINSTALLING. NO ENGINE LIGHT ON ALL THE TIME. NO ACCELERATION, AND TODAY GOT ETC ENGINE FAILURE MODE. STOPPED CAR, RESTARTED AND WOULD THEN GO MORE THAN THE 15 MPH IN "FAILURE MODE". BUT STILL DOESN'T ACCELERATE LIKE... Read more
Incident date: Jul 10, 2010
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT STATED SHE WAS LOCKED IN THE VEHICLE FOR THIRTY-FIVE MINUTES AND DISCOVERED THAT THE LIFT GATE COULD NOT BE OPENED FROM INSIDE THE VEHICLE. IN ADDITION, THERE WAS NOT A RELEASE TO OPEN THE LIFT GATE. THE CONTACT WAS ABLE TO EXIT THE VEHICLE BY USING A BOTTLE OF CLEANER TO REACH THROUGH THE BACKSEAT AND DEPRESSING THE REAR SEAT RELEASE TO FOLD OV... Read more
Incident date: Jun 18, 2010
TL* THE CONTACT OWNS A 2007 LINCOLN NAVIGATOR. THE VEHICLE HAS A SPEED COMPENSATION VOLUME CONTROL FOR THE RADIO WHICH WOULD RAISE OR LOWER THE LEVEL OF SOUND ACCORDING TO THE ENVIRONMENT. THE CONTACT STATED THE RADIO WOULD INDEPENDENTLY FLUCTUATE FROM HIGH TO LOW WITHOUT WARRANT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE RADIO WAS REPLACED. THE FAILURE PERSISTED. THE CONTACT MANUALL... Read more
Incident date: Mar 12, 2010
WHILE DRIVING MY 1996 SIGNATURE SERIES TOWN CAR ABOUT 25 MIS/HR IN RESIDENTIAL AREA THE RIGHT FRONT BALL JOINT SUSPENSION COLLAPSED & "ROLLED" UNDER THE CAR FRAME. THE SLOW SPEED ENABLED THE CAR TO BE STOPPED WITHIN FEET. DRIVER & A PASSENGER UNHURT. CAR TOWED TO AAA CERTIFIED GARAGE THAT HAD BEEN USED FOR OVER 25 YEARS. SUSPENSION REPLACED AS WAS THE LEFT ONE THAT MECHANIC DEEMED READY TO ALSO CO... Read more
Incident date: Mar 12, 2010
WHILE DRIVING MY 1996 SIGNATURE SERIES TOWN CAR ABOUT 25 MIS/HR IN RESIDENTIAL AREA THE RIGHT FRONT BALL JOINT SUSPENSION COLLAPSED & "ROLLED" UNDER THE CAR FRAME. THE SLOW SPEED ENABLED THE CAR TO BE STOPPED WITHIN FEET. DRIVER & A PASSENGER UNHURT. CAR TOWED TO AAA CERTIFIED GARAGE THAT HAD BEEN USED FOR OVER 25 YEARS. SUSPENSION REPLACED AS WAS THE LEFT ONE THAT MECHANIC DEEMED READY TO ALSO CO... Read more
Incident date: Jul 2, 2010
2008 LINCOLN TOWN CAR, PURCHASED ON 5/18/10 AT CORTESE LINCOLN, ROCHESTER NY. 6/1/10: BEGAN EXPERIENCING TROUBLE STOPPING - INTERMITTENT 7/2/10: TRIP FROM ROCHESTER, NY TO VERMILION, OH; TRAVELING I90 WEST, COULD NOT STOP THE CAR WHEN APPROACHING THE TOLL BOOTH IN BUFFALO, NY. STOPPED AT THE LAST SECOND INCHES AWAY FROM THE CAR AHEAD. PUSHED THE PEDAL TO THE FLOOR AND PUT THE CAR IN NEUTRA... Read more
Incident date: Jul 12, 2010
THIS IS THE 3RD TIME THAT MY 2004 LINCOLN AVIATOR HAS SHUT DOWN WHILE DRIVING IT... WITH KIDS IN THE CAR. NO STEERING, NO BREAKS, AND 60 MPH DOWN THE HIGHWAY. THIS CAR IS SURE TO BE THE DEATH OF ME... I HAVE BEEN LUCKY 3 TIMES NOW, BUT WHAT ABOUT THE NEXT TIME??? VOLUNTARY SERVICE RECALL... MANUFACTURING DEFECT OF THE COIL PACKS... ISSUED BY EPA.GOV (FOUND AFTER DIGGING), REPLACEMENT OF THE COIL P... Read more
Incident date: Jul 12, 2010
THIS IS THE 3RD TIME THAT MY 2004 LINCOLN AVIATOR HAS SHUT DOWN WHILE DRIVING IT... WITH KIDS IN THE CAR. NO STEERING, NO BREAKS, AND 60 MPH DOWN THE HIGHWAY. THIS CAR IS SURE TO BE THE DEATH OF ME... I HAVE BEEN LUCKY 3 TIMES NOW, BUT WHAT ABOUT THE NEXT TIME??? VOLUNTARY SERVICE RECALL... MANUFACTURING DEFECT OF THE COIL PACKS... ISSUED BY EPA.GOV (FOUND AFTER DIGGING), REPLACEMENT OF THE COIL P... Read more
Incident date: Jul 12, 2010
THIS IS THE 3RD TIME THAT MY 2004 LINCOLN AVIATOR HAS SHUT DOWN WHILE DRIVING IT... WITH KIDS IN THE CAR. NO STEERING, NO BREAKS, AND 60 MPH DOWN THE HIGHWAY. THIS CAR IS SURE TO BE THE DEATH OF ME... I HAVE BEEN LUCKY 3 TIMES NOW, BUT WHAT ABOUT THE NEXT TIME??? VOLUNTARY SERVICE RECALL... MANUFACTURING DEFECT OF THE COIL PACKS... ISSUED BY EPA.GOV (FOUND AFTER DIGGING), REPLACEMENT OF THE COIL P... Read more
Incident date: Jun 8, 2008
STALLING,JERKING SURGES. THREE TIMES THE CAR JUST CAME TO AN ABRUPT STOP. HAD TO HAVE IT TOWED. MY 77 YEAR OLD MOTHER WAS LEFT TERRIFIED. OVERHEATED JERKS INTO GEAR. FORD REPLACED ENGINE COIL,BUT SAID THEY COULD NOT REPLACE ALL AT ONCE WE WOULD HAVE TO CONTINUE TO BREAK DOWN IN ORDER TO FIX EACH COIL. THE CAR ALWAYS JERKS AND SURGES. THE RESULTS ARE THAT WE CAN NOT GO ON THE FREEWAY FOR FEAR OF BR... Read more
Incident date: Jun 8, 2010
TL* THE CONTACT OWNS A 2004 LINCOLN LS. THE CONTACT STATED WHEN TRAVELING AT 35 MPH, THE VEHICLE WOULD SPORADICALLY SURGE FORWARD THEN CORRECT ITSELF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE IGNITION COIL WAS REPLACED. THERE WERE NO PRIOR WARNINGS OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 55,000. UPDATED 09/16-10 *BF THE CONSUMER... Read more
Crash
Incident date: Jun 8, 2010
TL* THE CONTACT OWNS A 2004 LINCOLN LS. THE CONTACT STATED WHEN TRAVELING AT 35 MPH, THE VEHICLE WOULD SPORADICALLY SURGE FORWARD THEN CORRECT ITSELF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE IGNITION COIL WAS REPLACED. THERE WERE NO PRIOR WARNINGS OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 55,000. UPDATED 09/16-10 *BF THE CONSUMER... Read more
Crash
Incident date: Jun 8, 2010
TL* THE CONTACT OWNS A 2004 LINCOLN LS. THE CONTACT STATED WHEN TRAVELING AT 35 MPH, THE VEHICLE WOULD SPORADICALLY SURGE FORWARD THEN CORRECT ITSELF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE IGNITION COIL WAS REPLACED. THERE WERE NO PRIOR WARNINGS OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 55,000. UPDATED 09/16-10 *BF THE CONSUMER... Read more
Crash
Incident date: Jul 7, 2010
SHIFT CABLE BECOMES DISLODGED ON MY 2003 LINCOLN AVIATOR WHICH ONLY HAS 56,783 MILES AS OF 07.09.2010. *TR
Incident date: Jul 1, 2010
TL*THE CONTACT OWNS A 1998 LINCOLN MARK VIII. WHILE DRIVING AT A LOW SPEED THE CONTACT STATED THAT THE REAR ABS FAILED. THE DEALER COULD NOT REPAIR THE VEHICLE BECAUSE THE REAR WHEEL ABS SENSOR WAS NO LONGER AVAILABLE. REPORT 238373 WAS FILED WITH THE MANUFACTURER. THE MANUFACTURER ATTEMPTED TO LOCATE THE PART, BUT THE PART WAS NO LONGER IN PRODUCTION; THEREFORE; THEY COULD NOT OFFER ANY ASSISTANC... Read more
LINCOLN
MARK VIII
(1998) - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Jul 9, 2010
Incident date: Jul 1, 2010
TL*THE CONTACT OWNS A 1998 LINCOLN MARK VIII. WHILE DRIVING AT A LOW SPEED THE CONTACT STATED THAT THE REAR ABS FAILED. THE DEALER COULD NOT REPAIR THE VEHICLE BECAUSE THE REAR WHEEL ABS SENSOR WAS NO LONGER AVAILABLE. REPORT 238373 WAS FILED WITH THE MANUFACTURER. THE MANUFACTURER ATTEMPTED TO LOCATE THE PART, BUT THE PART WAS NO LONGER IN PRODUCTION; THEREFORE; THEY COULD NOT OFFER ANY ASSISTANC... Read more
Incident date: Jun 15, 2010
2006 LINCOLN NAVIGATOR WITH POWER DEPLOYING RUNNING BOARDS. BOTH SIDES HAVE FAILED DUE TO THE STRUCTURAL SUPPORT POST CORRODING TO THE POINT OF MECHANICAL FAILURE. WHEN THIS FAILS A PASSENGER STEPPING ON IT CAN BE HURT DUE TO A FALL SO IT IS A SAFETY ISSUE. AGAIN THIS IS A STRUCTURAL FRAME MEMBER THAT IS FAILING CATASTROPHICALLY DUE TO CORROSION. *TR
Incident date: Oct 12, 2009
LINCOLN TOWN CAR WENT ON FIRE IN GARAGE FROM CRUISE CONTROL SWITCH. TOTAL HOUSE FIRE. *TR
Fire
1 injured