Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 18,739 complaints for LINCOLN
Incident date: Mar 15, 2003
2002 LINCOLN TOWNCAR CAR HAS AUTO LOCK FEATURE LOCKING ALL DOORS WHEN MOVING FORWARD. AFTER STOPPING THOSE IN THE FRONT SEAT CAN EXIT BY USING DOOR HANDLE. THOSE IN REAR SEAT MUST FIRST USE THE UNLOCK PLUNGER. IN EVENT OF ACCIDENT IF REAR PASSENGERS DO NOT KNOW THIS THEY ARE TRAPPED IN CAR. *CW
Incident date: Jan 20, 2010
TL*THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. THE CONTACT STATED WHEN IT RAINS, WATER WOULD COME THROUGH THE AIR CONDITIONER DUCKS AND ONTO THE FLOOR OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER COULD NOT REMEDY THE ISSUE. THE VEHICLE HAS NOT BEEN REPAIR SINCE THE DEALER CANNOT DETERMINE THE CAUSE OF FAILURE. THE CONTACT IS CONCERNED THAT THE FAILURE COULD CAUSE AN ELE... Read more
Incident date: Mar 29, 2007
RUN AWAY LINCOLN NAVIGATOR. IN LIGHT OF TOYOTA'S PROBLEMS, THE SAME PROBLEM OCCURRED IN 2007. OUT OF CONTROL ACCELERATION, UNABLE TO STOP, UNABLE TO SHIFT TO NEUTRAL. SUV KEPT INCREASING SPEED DESPITE NOT DEPRESSING THE GAS PEDAL. *TR
Crash
Fire
Incident date: Jan 18, 2010
TL*THE CONTACT OWNS A 1999 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE ENTIRE REAR END OF THE CHASSIS HAD RUST ON IT, WAS ROTTEN AND BROKEN. THE DRIVE SHAFT FELL OFF OF THE VEHICLE WHILE HE WAS DRIVING APPROXIMATELY 35 MPH AND BOTH LEADING ARMS BROKE OFF OF THE VEHICLE. THE CHASSIS AND THE FRAME WERE BEGINNING TO SEPARATE. HE TOOK THE VEHICLE TO TWO REPAIR SHOPS AND WAS INFORMED THAT THE FAILU... Read more
Incident date: Dec 6, 2009
TL*THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. WHILE DRIVING 55 MPH THE CHECK ENGINE SOON SERVICE LIGHT ILLUMINATED. HE NOTICED THAT THERE WAS NO WATER IN THE ENGINE. THE DEALER CONFIRMED THAT THE WATER IN THE MANIFOLD PENETRATED IT AND CAUSED THE ENGINE TO FAIL. THE DEALER REPLACED THE MANIFOLD AND THE ENGINE FOR $6,200. THE FAILURE MILEAGE WAS 88,787. UPDATED 02/18/10. *LJ THE CONSUMER STATED ... Read more
Incident date: Jan 25, 2010
DASH CONTROL MODULE THAT CONTROLS VEHICLE SPEEDOMETER AND ODOMETER CAUSES ALL THE DIGITAL DASH THE FLASH LIKE STROBE LIGHTS. DRIVER CAN DETERMINE SPEED OF VEHICLE AND ODOMETER RECORDS INTERMITTENTLY. D CAR ALSO HAS A SMELL OG BURNING WIRES OR PLASTIC. *TR
Incident date: Feb 1, 2008
THE LIFTGATE ON THE BACK OF MY 2004 LINCOLN AVIATOR CRACKED ON ONE SIDE OF THE LINCOLN SYMBOL. TOOK IT TO LINCOLN DEALERSHIP AND WAS TOLD THAT IT WAS FROM THE COLD BECAUSE THERE WAS A WEAK SPOT THERE. WAS TOLD THAT EVEN THOUGH THEY KNEW OF THE WEAK SPOT, THAT I WOULD HAVE TO PAY TO FIX IT. AT THE TIME I DECLINED TO FIX IT. I JUST NOTICED THE OTHER DAY THAT THERE IS NOW A CRACK ON THE OTHER SIDE... Read more
Incident date: Jan 21, 2010
WHILE SITTING IN A DRIVE THRU MY 2002 LINCOLN TOWNCAR CAUGHT A BLAZE UNDER THE HOOD. *TR
Fire
Incident date: Jan 18, 2010
TL*THE CONTACT OWNS A 2008 LINCOLN MKZ. WHILE DRIVING 30 MPH THE VEHICLE ACCELERATED. THE CONTACT ATTEMPTED TO ENGAGE THE BRAKE PEDAL; HOWEVER, THE VEHICLE DID NOT SLOW DOWN. THE CONTACT WAS FORCED TO USE THE EMERGENCY BRAKE AND THE VEHICLE SLOWED DOWN SLIGHTLY AND DID NOT STOP COMPLETELY. THE CONTACT MADE A RIGHT TURN, ENGAGED THE EMERGENCY BRAKE AGAIN AND FORCED THE GEAR SHIFT INTO PARK TO STOP ... Read more
Incident date: Oct 22, 2009
BRAKES AND SUPPORT BRACKETS ARE DEFECTIVE ON THE 2009 LINCOLN MKS...I HAVE HAD THE BRAKE PADS REPLACED TWICE IN THE LAST EIGHT MONTHS AND NOW THEY TELL ME THEY NEED TO INSTALL SPECIAL BRACKETS RELATING TO THE BRAKES. I HAD A SERIOUS PROBLEM TRYING TO STOP MY VEHICLE LATE LAST YEAR IN 2009 AND REPORTED TO THE DEALERSHIP. THEY COULD FIND NOTHING WRONG BUT DID CHANGE MY BRAKE PADS SHORTLY THEREAFTER... Read more
Incident date: Dec 28, 2009
DESIGN FLAW. SEE NHTSA SERVICE BULLETIN NUMBER: 0485, DATE: 1/1/05, ITEM NUMBER: 10008546. DESIGN FLAW ACKNOWLEDGED BY FORD/MERCURY. REPAIRED ONCE BY DEALERSHIP, BUT NOW REFUSES TO MAKE REPAIR AFTER STRUCTURE HAS AGAIN CRACKED ALLOWING WATER ACCESS TO STRUCTURE, POSSIBLY CAUSING ELECTRICAL SHORTAGE, WHICH COULD POSSIBLY CAUSE ACCIDENT IF DRIVING. CURRENTLY APPLYING TAPE TO BODY STRUCTURE. FILED C... Read more
Incident date: Dec 21, 2009
LINCOLN NAVIGATOR 04' HAS BEEN HAVING PROBLEMS WITH AIR SUSPENSION WHEN IN COLD WEATHER UNDER 30 DEGREES. FRONT FENDER TOUCHING TIRES. THE SUSPENSION WON'T WORK AT ALL. AIR COMPRESSOR WAS REPLACED, ONE OF THE SENSORS & A VALVE. SPENT OVER $1000 ON IT TRYING TO REPAIR AND NOTHING FIXES THE PROBLEM. I TOOK IT TO THE DEALER 3 TIMES ALREADY AND THE DEALER DOESN'T FIND THE ISSUE AS THE COMPUTER DOES NO... Read more
Incident date: Dec 26, 2009
WHILE DRIVING DOWN THE HIGHWAY AT 70 MPH, THE SIDE AIRBAG CURTAINS IN OUR 2004 LINCOLN NAVIGATOR DEPLOYED FOR NO REASON. WE TOOK THE VEHICLE DIRECTLY TO THE FORD DEALERSHIP AND WAS TOLD THAT THE DIAGNOSTICS RAN ON IT SHOWED THAT WE HAD A COLLISION THAT CAUSED THE AIRBAGS TO DEPLOY. OUR INSURANCE ADJUSTER LOOKED AT THE VEHICLE AND FOUND THAT THERE WAS NO TYPE OF COLLISION TO HAVE CAUSED THE AIRBAG... Read more
Incident date: Jan 9, 2010
WHILE DRIVING EASTBOUND US INTERSTATE 40 IN OKLAHOMA CITY,OK MY 1991 LINCOLN TOWNCAR CAUGHT ON FIRE AND STOPPED RUNNING, AFTER I PULLED OFF THE HIGHWAY AND PUT THE FIRE OUT, THE CAR WOULD NOT START BACK UP. THE FIRE WAS COMING FROM THE ENGINE AREA, LOOKING AS IF IT WAS UNDERNEATH THE CAR SOMEWHERE. *TR
Fire
Incident date: Aug 21, 2009
LINCOLN AVIATOR WITH 54,000 ON IT AND HAD TO FIX THE TRANSMISSION, SHOP SAID THERE WAS SOME GROVE ON SOME PART IN THE TRANSMISSION. VERY EXPENSIVE PROBLEMS WITH LOW MILES. ALSO HAD A 2004 MERCURY MOUNTAINEER WITH 64,000 MILES, TRANSMISSION STARTED TO MAKE NOISES, ABOUT A WEEK LATER IT WOULD NOT SHIFT. SHOP SAID SOME GROVE IN SOMETHING IN THE TRANSMISSION. HAD IT FIXED FOR $3,000. LATER FOU... Read more
Incident date: Jan 10, 2010
DRIVING AT ABOUT 25 MPH TURNING ONTO AN ENTRANCE RAMP TO THE HIGHWAY MY CAR SUDDENLY ACCELERATED TO SPEEDS SURPASSING 85 AND I COULD NOT MAKE IT STOP. I TRIED STOMPING ON THE BRAKES AND IT FIRST SLOWED THE CAR BUT THE ACCELERATION OVERPOWERED THEM, I HAD TO THROW MY CAR IN NEUTRAL AND TURN IT OFF COMPLETELY TO MAKE MY CAR STOP. *TR
Incident date: Apr 15, 2008
TL*THE CONTACT OWNS A 2004 LINCOLN AVIATOR. SHE STATED THAT THERE WAS A CRACK ON THE SIDE OF THE TAILGATE NEAR THE LINCOLN EMBLEM. THE VEHICLE WAS REPAIRED AT HER EXPENSE; HOWEVER, THERE IS ANOTHER CRACK IN THE SAME LOCATION. HER MECHANIC STATED THAT THE CRACK IS DUE TO THE COLD WEATHER. THE DEALER STATED THAT SHE NEEDED TO HAVE THE VEHICLE INSPECTED. THE VEHICLE WILL BE REPAIRED AGAIN AT THE OWNE... Read more
Incident date: Oct 20, 2009
I OWN A 2002 LINCOLN LS. THE TRANSMISSION SEEMS TO BE A BIT OF A PROBLEM WITH THIS CAR. WHILE I WAS DRIVING ON THE HIGHWAY, MY TRANSMISSION DECIDES TO GIVE UP ON ME IN THE MIDDLE OF TRAFFIC WHILE DRIVING AT 70MPH. I ALSO LOST MY POWER STEERING AND MY LIGHTS SHUT OFF. SINCE THIS HAPPENED AT NIGHT, THE LAST BIT WAS A BIT OF A PROBLEM. I FEEL THAT THIS CAR IS NOT VERY SAFE AND I FEEL THAT LINCOLN SHO... Read more
Incident date: Oct 20, 2009
I OWN A 2002 LINCOLN LS. THE TRANSMISSION SEEMS TO BE A BIT OF A PROBLEM WITH THIS CAR. WHILE I WAS DRIVING ON THE HIGHWAY, MY TRANSMISSION DECIDES TO GIVE UP ON ME IN THE MIDDLE OF TRAFFIC WHILE DRIVING AT 70MPH. I ALSO LOST MY POWER STEERING AND MY LIGHTS SHUT OFF. SINCE THIS HAPPENED AT NIGHT, THE LAST BIT WAS A BIT OF A PROBLEM. I FEEL THAT THIS CAR IS NOT VERY SAFE AND I FEEL THAT LINCOLN SHO... Read more
Incident date: Dec 15, 2009
TL* THE CONTACT OWNS A 2008 LINCOLN MKZ. THE CONTACT WAS DRIVING APPROXIMATELY 25 MPH ON ICY ROAD CONDITIONS. THE VEHICLE LOSS CONTROL AND CRASHED INTO A BRICK WALL. THE FRONTAIR BAG SYSTEM FAILED TO DEPLOY WITH THE MASSIVE IMPACT. THE DRIVER SUSTAINED MAJOR INJURIES. THE POLICE AND AMBULANCE WERE CALLED TO THE SCENE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THERE WAS AN ESTIMATED... Read more
Crash
1 injured
LINCOLN
CONTINENTAL
(1999) — SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
Jan 4, 2010
Incident date: Apr 3, 2009
TL*THE CONTACT OWNS A 1999 LINCOLN CONTINENTAL. THE CONTACT STATED THAT THE FRONT COIL SPRING CORROSION CAUSED THE TIE RODS TO CORRODE AND PUNCTURE THE TIRE WHICH MADE IT IMPOSSIBLE TO DRIVE THE VEHICLE. THE DEALER ADVISED THE CONTACT THAT THERE WERE NO RELATED RECALLS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000. UPDATED 11/15/10 *CN UPDATED 11/24/10
LINCOLN
CONTINENTAL
(1999) — STEERING:LINKAGES:TIE ROD ASSEMBLY
Jan 4, 2010
Incident date: Apr 3, 2009
TL*THE CONTACT OWNS A 1999 LINCOLN CONTINENTAL. THE CONTACT STATED THAT THE FRONT COIL SPRING CORROSION CAUSED THE TIE RODS TO CORRODE AND PUNCTURE THE TIRE WHICH MADE IT IMPOSSIBLE TO DRIVE THE VEHICLE. THE DEALER ADVISED THE CONTACT THAT THERE WERE NO RELATED RECALLS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 125,000. UPDATED 11/15/10 *CN UPDATED 11/24/10
Incident date: Dec 30, 2009
THE LINCOLN DEALERSHIP BROKE 5 OF MY 8 SPARK PLUGS WHILE TRYING TO CHANGE THEM. I WAS TOLD THAT I HAVE TO PAY SINCE THIS HAS HAPPENED. THIS IS A KNOWN PROBLEM WITH FORD ENGINES. PLEASE REFERENCE THE FOLLOWING LINK. HTTP://WWW.FORDPROBLEMS.COM/SPARK-PLUG-EJECTED-FROM-ENGINE.SHTML. *TR
Incident date: Dec 23, 2009
MY 2005 LINCOLN NAVIGATOR FUEL PUMP WENT BAD, AND WHEN I WENT TO BUY ONE, THERE IS A NATION WIDE BACK ORDER ON THIS ITEM, CAN THIS BE BECAUSE THE PART HAS BEEN GOING BAD ON ALL NAVIGATORS WHICH IS THE CAUSE OF THE MAJOR BACK ORDER, NOW MY CAR IS SITTING FOR 3 WEEKS BECAUSE I CANNOT LOCATE NO FUEL PUMP ANYWHERE IN THE USA. *TR
Incident date: Dec 16, 2009
REPEATED BRAKE FAILURE STARTING DECEMBER 16, 2009. OCCURS EVERY TIME WE START USING THE CAR AFTER IT HAS SAT FOR AWHILE UNTIL BRAKES ARE PUMPED UP OR SEVERAL STOPS ARE MADE. 2 FRONT CALIPERS WERE LEAKING BUT PROBLEM CONTINUES. WE HAVE A COMPLETE TIMELINE OF EVENTS AVAILABLE. *TR
Incident date: Dec 13, 2009
I OWN A 2002 LINCOLN LS I BEGIN TO HEAR A LOAD NOISE IN THE TIRE AREA ON 12 13 2009 I TOOK MY CARE TO GOODYEAR AUTO AND WHEN THEY WENT TO PULL MY CAR IN THE TIRE ROLLED. THE SUSPENSION AND BALL AND JOINTS AND LOWER ARM CONTROL HAD BROKE IT COST ME 1026.00. AND NOW THE OTHER SIDE IS MAKING THE SAME NOISE. I LOOKED IT UP AND SAW THAT THERE WAS A RECALL FOR THIS ON MY MAKE AND MODEL BUT I WAS TOLD TH... Read more
Incident date: Dec 13, 2009
I OWN A 2002 LINCOLN LS I BEGIN TO HEAR A LOAD NOISE IN THE TIRE AREA ON 12 13 2009 I TOOK MY CARE TO GOODYEAR AUTO AND WHEN THEY WENT TO PULL MY CAR IN THE TIRE ROLLED. THE SUSPENSION AND BALL AND JOINTS AND LOWER ARM CONTROL HAD BROKE IT COST ME 1026.00. AND NOW THE OTHER SIDE IS MAKING THE SAME NOISE. I LOOKED IT UP AND SAW THAT THERE WAS A RECALL FOR THIS ON MY MAKE AND MODEL BUT I WAS TOLD TH... Read more
Incident date: Dec 24, 2009
2000 LINCOLN LS BROUGHT TO THE DEALERSHIP TO FIX A PROBLEM WITH SQUEAKING, STILL SQUEAKS. THEY FIXED RIGHT FRONT CONTROL ARM BALL JOINT(SO MANY LINCOLN LS 2000 STILL ON THE ROAD WITH THIS PROBLEM, & NO RECALLS FOR IT?) WHY? NOW THAT I HAD THE FRONT RIGHT CONTROL ARM BALL JOINT REPLACED BACK IN JUNE, I HAVE THE SAME PROBLEM ON FRONT LEFT SIDE TODAY, VERY EXPENSIVE TO FIX. I'VE HEARD TO MANY COMPLAI... Read more
Incident date: Dec 20, 2009
I OWN A 1996 LINCOLN TOWN CAR WITH APPROXIMATELY 73,000 MILES ON THE ODOMETER. RECENTLY, I HAVE BEEN EXPERIENCING PROBLEMS WITH THE FRONT END WOBBLING. I TOOK THE CAR TO SEARS AUTOMOTIVE AND DISCOVERED THAT THE LOWER BALL JOINT ARE DEFECTIVE AND CONTROL ARMS. THE PROBLEM MATCHES EXACTLY YOUR RECALL BELOW: NHTSA CAMPAIGN ID NUMBER: 98V322000 SUMMARY: VEHICLE DESCRIPTION: CERTAIN 1996-1... Read more
Incident date: Dec 20, 2009
I OWN A 1996 LINCOLN TOWN CAR WITH APPROXIMATELY 73,000 MILES ON THE ODOMETER. RECENTLY, I HAVE BEEN EXPERIENCING PROBLEMS WITH THE FRONT END WOBBLING. I TOOK THE CAR TO SEARS AUTOMOTIVE AND DISCOVERED THAT THE LOWER BALL JOINT ARE DEFECTIVE AND CONTROL ARMS. THE PROBLEM MATCHES EXACTLY YOUR RECALL BELOW: NHTSA CAMPAIGN ID NUMBER: 98V322000 SUMMARY: VEHICLE DESCRIPTION: CERTAIN 1996-1... Read more
Incident date: Dec 20, 2009
I OWN A 1996 LINCOLN TOWN CAR WITH APPROXIMATELY 73,000 MILES ON THE ODOMETER. RECENTLY, I HAVE BEEN EXPERIENCING PROBLEMS WITH THE FRONT END WOBBLING. I TOOK THE CAR TO SEARS AUTOMOTIVE AND DISCOVERED THAT THE LOWER BALL JOINT ARE DEFECTIVE AND CONTROL ARMS. THE PROBLEM MATCHES EXACTLY YOUR RECALL BELOW: NHTSA CAMPAIGN ID NUMBER: 98V322000 SUMMARY: VEHICLE DESCRIPTION: CERTAIN 1996-1... Read more
Incident date: Feb 15, 2009
TL* THE CONTACT OWNS A 2009 LINCOLN MKS. AFTER HE PICKED UP HIS VEHICLE FROM THE DEALER, HE SMELLED ENGINE OIL BURNING. HE WAS TOLD THAT BECAUSE IT WAS A NEW VEHICLE, IT WAS NORMAL. HE CONTINUED TO SMELL THE ODOR, AND THEN NOTICED LEAKAGE ON HIS GARAGE FLOOR. HE LOOKED UNDER THE VEHICLE AND SAW THAT THERE WAS A FLUID LEAKING ONTO THE EXHAUST PIPE AND SMOKING. HE TOOK THE VEHICLE BACK TO THE DEALER... Read more
Incident date: Feb 15, 2009
TL* THE CONTACT OWNS A 2009 LINCOLN MKS. AFTER HE PICKED UP HIS VEHICLE FROM THE DEALER, HE SMELLED ENGINE OIL BURNING. HE WAS TOLD THAT BECAUSE IT WAS A NEW VEHICLE, IT WAS NORMAL. HE CONTINUED TO SMELL THE ODOR, AND THEN NOTICED LEAKAGE ON HIS GARAGE FLOOR. HE LOOKED UNDER THE VEHICLE AND SAW THAT THERE WAS A FLUID LEAKING ONTO THE EXHAUST PIPE AND SMOKING. HE TOOK THE VEHICLE BACK TO THE DEALER... Read more
Incident date: Dec 13, 2009
TL* THE CONTACT OWNS A 1999 LINCOLN NAVIGATOR. WHEN ENGAGING THE HIGH BEAM SWITCH FOR THE HEADLIGHTS THE LIGHTS WILL NOT ACTIVATE. WHEN THE LIGHTS FINALLY TURN ON THEY APPEAR DULL. THE WIRING FOR THE HEADLIGHTS HAVE MELTED. THE VEHICLE WAS TAKEN TO THE DEALER AND HE WAS ADVISED THAT DEPENDING ON WHERE THE VEHICLE WAS MANUFACTURED THEY WOULD ASSUME RESPONSIBILITY. THE FAILURE MILEAGE WAS 150,000.
Incident date: Dec 19, 2008
TL* THE CONTACT OWNS A 2001 LINCOLN TOWNCAR. THE WINDSHIELD WIPERS, AIR CONDITIONING AND HEATER HAVE FAILED. THE SPEEDOMETER SPORADICALLY FAILS. THE ABS LIGHT WAS CONSISTENTLY ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. THE TECHNICIAN STATED THAT THE WIPERS NEEDED TO BE REPLACED AT HIS EXPENSE. NO REPAIRS WERE MADE. THE CURRENT MILEAGE WAS... Read more
LINCOLN
TOWN CAR
(2001) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Dec 24, 2009
Incident date: Dec 19, 2008
TL* THE CONTACT OWNS A 2001 LINCOLN TOWNCAR. THE WINDSHIELD WIPERS, AIR CONDITIONING AND HEATER HAVE FAILED. THE SPEEDOMETER SPORADICALLY FAILS. THE ABS LIGHT WAS CONSISTENTLY ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. THE TECHNICIAN STATED THAT THE WIPERS NEEDED TO BE REPLACED AT HIS EXPENSE. NO REPAIRS WERE MADE. THE CURRENT MILEAGE WAS... Read more
Incident date: Dec 19, 2008
TL* THE CONTACT OWNS A 2001 LINCOLN TOWNCAR. THE WINDSHIELD WIPERS, AIR CONDITIONING AND HEATER HAVE FAILED. THE SPEEDOMETER SPORADICALLY FAILS. THE ABS LIGHT WAS CONSISTENTLY ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. THE TECHNICIAN STATED THAT THE WIPERS NEEDED TO BE REPLACED AT HIS EXPENSE. NO REPAIRS WERE MADE. THE CURRENT MILEAGE WAS... Read more
Incident date: Dec 19, 2008
TL* THE CONTACT OWNS A 2001 LINCOLN TOWNCAR. THE WINDSHIELD WIPERS, AIR CONDITIONING AND HEATER HAVE FAILED. THE SPEEDOMETER SPORADICALLY FAILS. THE ABS LIGHT WAS CONSISTENTLY ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. THE TECHNICIAN STATED THAT THE WIPERS NEEDED TO BE REPLACED AT HIS EXPENSE. NO REPAIRS WERE MADE. THE CURRENT MILEAGE WAS... Read more
Incident date: Dec 19, 2008
TL* THE CONTACT OWNS A 2001 LINCOLN TOWNCAR. THE WINDSHIELD WIPERS, AIR CONDITIONING AND HEATER HAVE FAILED. THE SPEEDOMETER SPORADICALLY FAILS. THE ABS LIGHT WAS CONSISTENTLY ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. THE VEHICLE WAS TAKEN TO THE DEALERSHIP FOR INSPECTION. THE TECHNICIAN STATED THAT THE WIPERS NEEDED TO BE REPLACED AT HIS EXPENSE. NO REPAIRS WERE MADE. THE CURRENT MILEAGE WAS... Read more
Incident date: Nov 1, 2009
I AM CURRENTLY EXPERIENCING THE PROBLEM AND THE FORD DEALERSHIP CANNOT DETERMINE HOW TO FIX IT. WHILE DRIVING, THE CAR WILL STALL. ONCE I COAST TO THE SIDE OF THE ROAD, I TURN IT OFF AND RE-CRANK IT. IT WILL CRANK AND THEN I CAN GO AGAIN. IT CONTINUES TO STALL WHILE DRIVING. THE DEALERSHIP HAS JUST REPLACED THE THROTTLE BODY AND THAT DID NOT FIX THE PROBLEM. THEY HAVE ORDERED ANOTHER PART TO ... Read more
Incident date: Dec 19, 2009
TL*THE CONTACT OWNS A 2005 LINCOLN NAVIGATOR. HE STATED THAT THE CRUISE CONTROL WAS ENGAGED AT 45 MPH AND THE VEHICLE SUDDENLY ACCELERATED TO 65 MPH WHEN THE BRAKE WAS TAPPED TO SLOW THE VEHICLE DOWN REPEATED ATTEMPTS WERE MADE TO SLOW THE VEHICLE DOWN. THE DEALER CONFIRMED THAT THE ACCELERATOR MAT ENTRAPMENT CAUSED THE FAILURE. HE ALSO STATED THAT HIS VEHICLE IS EQUIPPED WITH A PEDAL ADJUSTMENT F... Read more
Incident date: Oct 12, 2008
TL*THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE FRONT AND REAR BEARING RODS AND AXLE WERE DESTROYED WHEN THE RACK AND PINION FAILED. THE AXLE WAS REPLACED IN OCTOBER 2008 BUT THE DEALER SAID THAT THE PINION BEARINGS WERE WORN OUT. THE MANUFACTURER STATED THAT NHTSA CAMPAIGN NUMBER 04V328000 IS RELATED TO THE FAILURE; HOWEVER, HIS VIN IS NOT A PART OF THE RECALL. THE CONTACT IS CONCERNED ABOUT THE... Read more
Incident date: Oct 15, 2009
TL* THE CONTACT OWNS A 2006 LINCOLN NAVIGATOR. WHILE DRIVING APPROXIMATELY 65 MPH THE "ENGINE FAIL SAFE MODE" WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. HE APPLIED PRESSURE ON THE ACCELERATOR PEDAL, AND RECEIVED LOW VEHICLE POWER. HE PULLED TO THE SIDE OF THE ROAD AND RESTARTED THE ENGINE TO RESUME NORMAL VEHICLE OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTIO... Read more
Incident date: Oct 14, 2008
TL* THE CONTACT OWNS A 2000 LINCOLN LS. THE VEHICLE HAS SEVEREAL PROBLEMS WITH THE ENGINE COIL SYSTEM, RADIATOR AND SUPSESION.THE VEHICLE HAD THESE PROBLEMS SINCE THE TIME A OF PURCHASE IN SEPTEMBER 2008. THE VIHICLE MILEAGE WAS 53587 WHEN THE FAILURES STARTED AND 73189 CURRENT MILES. THE VEHICLE HAS STALLED IN HIGHWAY CONDITIONS. THE CONTACT FEELS THIS IS A MAJOR SAFETY HAZZARD.
Incident date: Oct 14, 2008
TL* THE CONTACT OWNS A 2000 LINCOLN LS. THE VEHICLE HAS SEVEREAL PROBLEMS WITH THE ENGINE COIL SYSTEM, RADIATOR AND SUPSESION.THE VEHICLE HAD THESE PROBLEMS SINCE THE TIME A OF PURCHASE IN SEPTEMBER 2008. THE VIHICLE MILEAGE WAS 53587 WHEN THE FAILURES STARTED AND 73189 CURRENT MILES. THE VEHICLE HAS STALLED IN HIGHWAY CONDITIONS. THE CONTACT FEELS THIS IS A MAJOR SAFETY HAZZARD.
Incident date: Oct 14, 2008
TL* THE CONTACT OWNS A 2000 LINCOLN LS. THE VEHICLE HAS SEVEREAL PROBLEMS WITH THE ENGINE COIL SYSTEM, RADIATOR AND SUPSESION.THE VEHICLE HAD THESE PROBLEMS SINCE THE TIME A OF PURCHASE IN SEPTEMBER 2008. THE VIHICLE MILEAGE WAS 53587 WHEN THE FAILURES STARTED AND 73189 CURRENT MILES. THE VEHICLE HAS STALLED IN HIGHWAY CONDITIONS. THE CONTACT FEELS THIS IS A MAJOR SAFETY HAZZARD.
Incident date: Dec 13, 2009
TL* THE CONTACT OWNS A 2000 LINCOLN LS. WHILE DRIVING APPROXIMATELY 40 MPH THE VEHICLE BEGAN TO DRIFT TO THE RIGHT AND TO THE LEFT WITHOUT INTENTION. SHE WAS ABLE TO CONTINUE OPERATION WITH CAUTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION. THE FAILURE WAS CONTRIBUTED TO BOTH FRONT LOWER BALL JOINTS. THE PARTS WERE ORDERED FOR THE REPAIR. SINCE HIS VEHICLE IDENTIFICA... Read more
Incident date: Dec 9, 2009
TL* THE CONTACT OWNS A 2003 LINCOLN LS. WHILE DRIVING 35 MPH SHE NOTICED THE PARKING BRAKE/ SERVICE ENGINE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. SEVERAL DAYS LATER WHILE STARTING THE IGNITION SHE NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY. A TECHNICIAN STATED THAT SHE HAD AN OIL LEAK FROM THE REAR OF THE ENGINE THAT WAS DRIP... Read more
Incident date: Dec 9, 2009
TL* THE CONTACT OWNS A 2003 LINCOLN LS. WHILE DRIVING 35 MPH SHE NOTICED THE PARKING BRAKE/ SERVICE ENGINE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. SEVERAL DAYS LATER WHILE STARTING THE IGNITION SHE NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY. A TECHNICIAN STATED THAT SHE HAD AN OIL LEAK FROM THE REAR OF THE ENGINE THAT WAS DRIP... Read more
Incident date: Dec 9, 2009
TL* THE CONTACT OWNS A 2003 LINCOLN LS. WHILE DRIVING 35 MPH SHE NOTICED THE PARKING BRAKE/ SERVICE ENGINE WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT CONTROL PANEL. SEVERAL DAYS LATER WHILE STARTING THE IGNITION SHE NOTICED SMOKE UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY. A TECHNICIAN STATED THAT SHE HAD AN OIL LEAK FROM THE REAR OF THE ENGINE THAT WAS DRIP... Read more