Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Apr 30, 2005
MY CAR HAS NUMEROUS PARTS THAT TEAR UP REPEATEDLY, WITHIN A 6 MONTHS TIME. VALVE COVER GASKET HAD REPLACED TWICE WITHIN A 6 MONTHS TIME. THE COIL PACKS GO UP VERY OFTEN. I HAD PANEL BUTTONS JUST TEAR UP FOR NO REASON THREE TIMES! WHEEL CAPS REPLACED NUMEROUS TIMES. OVERHEATING ISSUES, DOOR LOCKING ISSUES, BATTERY REPLACED TWICE WITHIN 2 YEARS TIME. AC ISSUES, (I NEVER USED MY AC..AT ALL) . THIS ... Read more
Incident date: Apr 30, 2005
MY CAR HAS NUMEROUS PARTS THAT TEAR UP REPEATEDLY, WITHIN A 6 MONTHS TIME. VALVE COVER GASKET HAD REPLACED TWICE WITHIN A 6 MONTHS TIME. THE COIL PACKS GO UP VERY OFTEN. I HAD PANEL BUTTONS JUST TEAR UP FOR NO REASON THREE TIMES! WHEEL CAPS REPLACED NUMEROUS TIMES. OVERHEATING ISSUES, DOOR LOCKING ISSUES, BATTERY REPLACED TWICE WITHIN 2 YEARS TIME. AC ISSUES, (I NEVER USED MY AC..AT ALL) . THIS ... Read more
Incident date: Apr 30, 2005
MY CAR HAS NUMEROUS PARTS THAT TEAR UP REPEATEDLY, WITHIN A 6 MONTHS TIME. VALVE COVER GASKET HAD REPLACED TWICE WITHIN A 6 MONTHS TIME. THE COIL PACKS GO UP VERY OFTEN. I HAD PANEL BUTTONS JUST TEAR UP FOR NO REASON THREE TIMES! WHEEL CAPS REPLACED NUMEROUS TIMES. OVERHEATING ISSUES, DOOR LOCKING ISSUES, BATTERY REPLACED TWICE WITHIN 2 YEARS TIME. AC ISSUES, (I NEVER USED MY AC..AT ALL) . THIS ... Read more
Incident date: Apr 30, 2005
MY CAR HAS NUMEROUS PARTS THAT TEAR UP REPEATEDLY, WITHIN A 6 MONTHS TIME. VALVE COVER GASKET HAD REPLACED TWICE WITHIN A 6 MONTHS TIME. THE COIL PACKS GO UP VERY OFTEN. I HAD PANEL BUTTONS JUST TEAR UP FOR NO REASON THREE TIMES! WHEEL CAPS REPLACED NUMEROUS TIMES. OVERHEATING ISSUES, DOOR LOCKING ISSUES, BATTERY REPLACED TWICE WITHIN 2 YEARS TIME. AC ISSUES, (I NEVER USED MY AC..AT ALL) . THIS ... Read more
Incident date: Jul 4, 2010
I WAS DRIVING ON A COUNTY ROAD IN COLORADO TO PICKUP SOME FOOD. I WAS NOT GOING VERY FAST BECAUSE I DID NOT KNOW WHERE I WOULD HAVE TO TURN. THE SIDE IMPACT AIR BAG DEPLOYED. I DID NOT HIT ANYTHING AND NOTHING HIT ME. I HAVE DONE EVERYTHING THAT THE CAR COMPANY HAS ASKED AND NOW THEY WILL NOT TAKE RESPONSIBILITY. THE CAR HAS NOT BEEN FIXED YET. *TR
Incident date: Aug 31, 2010
WE LEASED THE 2009 LINCOLN MKS WITH 71 MILES ON IT IN FEBRUARY 2009. THE PROBLEM IS A GRINDING NOISE AND VIBRATION OCCURRING WHEN THE BRAKE IS APPLIED COMING FROM THE RIGHT FRONT WHEEL (PASSENGER SIDE OF VEHICLE). TOOK THE CAR INTO THE DEALERSHIP STARTING IN AUG.2009 VEHICLE HAD 3476 MILES AND THEY STATED THEY HAD TO ORDER PARTS. BROUGHT THE VEHICLE IN FOR THE FIX- NEW BRAKE PADS. HAD TO BRING TH... Read more
Incident date: Apr 14, 2010
TL*THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE DRIVING APPROXIMATELY 35 MPH HE NOTICED THAT THE VEHICLE WAS PULLING TO THE RIGHT AND HE COULD FEEL VIBRATIONS THROUGHOUT THE ENTIRE VEHICLE. HE ALSO HEARD A GRINDING NOISE WHENEVER PRESSURE WAS APPLIED TO THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE BRAKES WERE REPAIRED. APPROXIMATELY ONE WEEK LATER THE FAILURES BEGAN T... Read more
Incident date: Apr 14, 2010
TL*THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE DRIVING APPROXIMATELY 35 MPH HE NOTICED THAT THE VEHICLE WAS PULLING TO THE RIGHT AND HE COULD FEEL VIBRATIONS THROUGHOUT THE ENTIRE VEHICLE. HE ALSO HEARD A GRINDING NOISE WHENEVER PRESSURE WAS APPLIED TO THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE BRAKES WERE REPAIRED. APPROXIMATELY ONE WEEK LATER THE FAILURES BEGAN T... Read more
Incident date: Apr 14, 2010
TL*THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE DRIVING APPROXIMATELY 35 MPH HE NOTICED THAT THE VEHICLE WAS PULLING TO THE RIGHT AND HE COULD FEEL VIBRATIONS THROUGHOUT THE ENTIRE VEHICLE. HE ALSO HEARD A GRINDING NOISE WHENEVER PRESSURE WAS APPLIED TO THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE BRAKES WERE REPAIRED. APPROXIMATELY ONE WEEK LATER THE FAILURES BEGAN T... Read more
Incident date: Apr 14, 2010
TL*THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE DRIVING APPROXIMATELY 35 MPH HE NOTICED THAT THE VEHICLE WAS PULLING TO THE RIGHT AND HE COULD FEEL VIBRATIONS THROUGHOUT THE ENTIRE VEHICLE. HE ALSO HEARD A GRINDING NOISE WHENEVER PRESSURE WAS APPLIED TO THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE BRAKES WERE REPAIRED. APPROXIMATELY ONE WEEK LATER THE FAILURES BEGAN T... Read more
LINCOLN
CONTINENTAL
(1995) - EXTERIOR LIGHTING
Sep 3, 2010
Incident date: Aug 28, 2010
I BOUGHT THE CAR ON 08/28/2010 AND ONLY DROVE IT THAT DAY. SINCE IT WAS A SATURDAY AND THEY CLOSED EARLY, I HAD TO WAIT UNTIL MONDAY TO CONTACT THEM. ON MONDAY, A REP FROM THE DEALERSHIP TOLD ME THAT THEY SOLD THE CAR TO ME FROM SOMEONE WHO DIDN'T HAVE A DEALERSHIP OR TITLE FOR THE CAR AND HE WAS USING THEIR DEALERSHIP TO SELL AND TO RETRIEVE THE TITLE ONCE THE SELL WAS FINAL. THE CAR WAS OK WHEN ... Read more
LINCOLN
CONTINENTAL
(1995) - ELECTRICAL SYSTEM
Sep 3, 2010
Incident date: Aug 28, 2010
I BOUGHT THE CAR ON 08/28/2010 AND ONLY DROVE IT THAT DAY. SINCE IT WAS A SATURDAY AND THEY CLOSED EARLY, I HAD TO WAIT UNTIL MONDAY TO CONTACT THEM. ON MONDAY, A REP FROM THE DEALERSHIP TOLD ME THAT THEY SOLD THE CAR TO ME FROM SOMEONE WHO DIDN'T HAVE A DEALERSHIP OR TITLE FOR THE CAR AND HE WAS USING THEIR DEALERSHIP TO SELL AND TO RETRIEVE THE TITLE ONCE THE SELL WAS FINAL. THE CAR WAS OK WHEN ... Read more
LINCOLN
CONTINENTAL
(1995) - INTERIOR LIGHTING
Sep 3, 2010
Incident date: Aug 28, 2010
I BOUGHT THE CAR ON 08/28/2010 AND ONLY DROVE IT THAT DAY. SINCE IT WAS A SATURDAY AND THEY CLOSED EARLY, I HAD TO WAIT UNTIL MONDAY TO CONTACT THEM. ON MONDAY, A REP FROM THE DEALERSHIP TOLD ME THAT THEY SOLD THE CAR TO ME FROM SOMEONE WHO DIDN'T HAVE A DEALERSHIP OR TITLE FOR THE CAR AND HE WAS USING THEIR DEALERSHIP TO SELL AND TO RETRIEVE THE TITLE ONCE THE SELL WAS FINAL. THE CAR WAS OK WHEN ... Read more
LINCOLN
CONTINENTAL
(1995) - POWER TRAIN
Sep 3, 2010
Incident date: Aug 28, 2010
I BOUGHT THE CAR ON 08/28/2010 AND ONLY DROVE IT THAT DAY. SINCE IT WAS A SATURDAY AND THEY CLOSED EARLY, I HAD TO WAIT UNTIL MONDAY TO CONTACT THEM. ON MONDAY, A REP FROM THE DEALERSHIP TOLD ME THAT THEY SOLD THE CAR TO ME FROM SOMEONE WHO DIDN'T HAVE A DEALERSHIP OR TITLE FOR THE CAR AND HE WAS USING THEIR DEALERSHIP TO SELL AND TO RETRIEVE THE TITLE ONCE THE SELL WAS FINAL. THE CAR WAS OK WHEN ... Read more
LINCOLN
CONTINENTAL
(1995) - SERVICE BRAKES, AIR
Sep 3, 2010
Incident date: Aug 28, 2010
I BOUGHT THE CAR ON 08/28/2010 AND ONLY DROVE IT THAT DAY. SINCE IT WAS A SATURDAY AND THEY CLOSED EARLY, I HAD TO WAIT UNTIL MONDAY TO CONTACT THEM. ON MONDAY, A REP FROM THE DEALERSHIP TOLD ME THAT THEY SOLD THE CAR TO ME FROM SOMEONE WHO DIDN'T HAVE A DEALERSHIP OR TITLE FOR THE CAR AND HE WAS USING THEIR DEALERSHIP TO SELL AND TO RETRIEVE THE TITLE ONCE THE SELL WAS FINAL. THE CAR WAS OK WHEN ... Read more
LINCOLN
CONTINENTAL
(1995) - ELECTRONIC STABILITY CONTROL (ESC)
Sep 3, 2010
Incident date: Aug 28, 2010
I BOUGHT THE CAR ON 08/28/2010 AND ONLY DROVE IT THAT DAY. SINCE IT WAS A SATURDAY AND THEY CLOSED EARLY, I HAD TO WAIT UNTIL MONDAY TO CONTACT THEM. ON MONDAY, A REP FROM THE DEALERSHIP TOLD ME THAT THEY SOLD THE CAR TO ME FROM SOMEONE WHO DIDN'T HAVE A DEALERSHIP OR TITLE FOR THE CAR AND HE WAS USING THEIR DEALERSHIP TO SELL AND TO RETRIEVE THE TITLE ONCE THE SELL WAS FINAL. THE CAR WAS OK WHEN ... Read more
LINCOLN
CONTINENTAL
(1995) - TRACTION CONTROL SYSTEM
Sep 3, 2010
Incident date: Aug 28, 2010
I BOUGHT THE CAR ON 08/28/2010 AND ONLY DROVE IT THAT DAY. SINCE IT WAS A SATURDAY AND THEY CLOSED EARLY, I HAD TO WAIT UNTIL MONDAY TO CONTACT THEM. ON MONDAY, A REP FROM THE DEALERSHIP TOLD ME THAT THEY SOLD THE CAR TO ME FROM SOMEONE WHO DIDN'T HAVE A DEALERSHIP OR TITLE FOR THE CAR AND HE WAS USING THEIR DEALERSHIP TO SELL AND TO RETRIEVE THE TITLE ONCE THE SELL WAS FINAL. THE CAR WAS OK WHEN ... Read more
LINCOLN
CONTINENTAL
(1995) - POWER TRAIN:AUTOMATIC TRANSMISSION
Sep 3, 2010
Incident date: Aug 28, 2010
I BOUGHT THE CAR ON 08/28/2010 AND ONLY DROVE IT THAT DAY. SINCE IT WAS A SATURDAY AND THEY CLOSED EARLY, I HAD TO WAIT UNTIL MONDAY TO CONTACT THEM. ON MONDAY, A REP FROM THE DEALERSHIP TOLD ME THAT THEY SOLD THE CAR TO ME FROM SOMEONE WHO DIDN'T HAVE A DEALERSHIP OR TITLE FOR THE CAR AND HE WAS USING THEIR DEALERSHIP TO SELL AND TO RETRIEVE THE TITLE ONCE THE SELL WAS FINAL. THE CAR WAS OK WHEN ... Read more
LINCOLN
CONTINENTAL
(1995) - POWER TRAIN:DRIVELINE
Sep 3, 2010
Incident date: Aug 28, 2010
I BOUGHT THE CAR ON 08/28/2010 AND ONLY DROVE IT THAT DAY. SINCE IT WAS A SATURDAY AND THEY CLOSED EARLY, I HAD TO WAIT UNTIL MONDAY TO CONTACT THEM. ON MONDAY, A REP FROM THE DEALERSHIP TOLD ME THAT THEY SOLD THE CAR TO ME FROM SOMEONE WHO DIDN'T HAVE A DEALERSHIP OR TITLE FOR THE CAR AND HE WAS USING THEIR DEALERSHIP TO SELL AND TO RETRIEVE THE TITLE ONCE THE SELL WAS FINAL. THE CAR WAS OK WHEN ... Read more
Incident date: Mar 1, 2010
TL*THE CONTACT OWNS A 2001 LINCOLN LS. WHILE DRIVING APPROXIMATELY 35 MPH MAKING A TURN, SHE HEARD A LOUD NOISE COMING FROM THE FRONT END OF THE VEHICLE WHICH MADE THE STEERING WHEEL NON RESPONSIVE. SHE HAD TO TURN THE STEERING WHEEL CONTINUOUSLY IN ORDER TO KEEP THE VEHICLE CENTERED. SHE HAS HAD TO MAKE ADJUSTMENTS IN ORDER TO STEER THE VEHICLE BECAUSE OF THE FAILURE. THE VEHICLE WAS TAKEN TO DE... Read more
Incident date: Aug 31, 2010
THROTTLE BODY FAILURE ON 2004 LINCOLN LS (V8). ENGINE CUTS OUT INTERMITTENTLY AND GOES TO "ETC ENGINE FAILSAFE MODE", REDUCING MAXIMUM ENGINE SPEEDS TO 10-15 MILES PER HOUR. OCCASIONAL STALLS AT FULL SPEED HAVE ALSO OCCURRED, TWICE DURING TURNS AT INTERSECTIONS. REPLACEMENT IS NECESSARY PER FORD / LINCOLN DEALER. *TR
Incident date: Jun 1, 2010
THE GAS PEDAL ON MY 03 LINCOLN AVIATOR COMES LOOSE. THE FIRST TIME IT HAPPENED MY GAS PEDAL GOT STUCK AND I HAD TO SWITCH INTO NEUTRAL AND PHYSICALLY LIFT IT. I HAD THE PROBLEM FIX BUT IT HAS COME LOOSE AGAIN. THE MECHANIC SAID THAT LINCOLN DOESN'T HAVE THE PART AND THAT THIS HAPPENS ALL THE TIME. *TR
Incident date: Jun 1, 2010
THE GAS PEDAL ON MY 03 LINCOLN AVIATOR COMES LOOSE. THE FIRST TIME IT HAPPENED MY GAS PEDAL GOT STUCK AND I HAD TO SWITCH INTO NEUTRAL AND PHYSICALLY LIFT IT. I HAD THE PROBLEM FIX BUT IT HAS COME LOOSE AGAIN. THE MECHANIC SAID THAT LINCOLN DOESN'T HAVE THE PART AND THAT THIS HAPPENS ALL THE TIME. *TR
Incident date: Aug 28, 2010
WITHIN THE PAST 8 MONTHS, I HAVE HAD THREE (3) INCIDENTS: TWO OF WHICH OCCURRED AFTER STOPPING AT A STOP SIGN; WHEN STARTING TO ACCELERATE, THE CAR SUDDENLY JUMPED INTO PASSING GEAR WITHOUT WARNING! ONE OF THOSE INCIDENTS ALMOST CAUSED ME TO REAR-END THE CAR IN FRONT OF ME. THE MOST RECENT OCCURRENCE HAPPENED AS I WAS PUTTING THE CAR INTO MY GARAGE. AGAIN, IT RAPIDLY ACCELERATED, CAUSING ME TO... Read more
Incident date: Aug 25, 2010
I TRIED TO ACCELERATE TO MERGE ONTO THE FREEWAY. IT WAS DRY, BUT THE TRAC ACTIVE CAME ON AND MY 2000 LINCOLN WOULD NOT GO MORE THAN 45MPH WITH THE GAS PEDAL MASHED TO THE FLOORBOARD. THE PROBLEM REMAINS. HELP. *TR
Incident date: Aug 24, 2010
OUR 1997 LINCOLN TOWN CAR THAT WAS PART OF THE DEACTIVATION SWITCH RECALL BEGAN HONKING AS THE ALARM TRIGGERED ON THE EVENING OF AUGUST 24, 2010 IN OUR GARAGE. AFTER CLEARING THE ALARM SEVERAL TIMES, I INVESTIGATED THE BATTERY VOLTAGE AND ALL WAS WELL. THE ALARM TRIGGERED AGAIN AND I CLEARED IT. AS I CLOSED THE HOOD SMOKE BEGAN TO ESCAPE NEAR THE REAR DRIVERS SIDE CORNER OF THE HOOD. I OPENED ... Read more
Incident date: Aug 23, 2010
I OWN A 2006 LINCOLN TOWNCAR. RECENTLY, WHILE ATTEMPTING TO COME TO A STOP THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. I WAS ABLE TO USE THE BRAKES IN ORDER TO STOP THE VEHICLE. A WEEK EARLIER MY WIFE HAD THE SAME THING OCCUR . THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP AT THIS TIME. THE FAILURE MILEAGES WAS 43250. *TR
Incident date: Feb 19, 2010
TL* THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT STATED THAT WHEN UP SHIFTING, THE VEHICLE WOULD NOT RESPOND TO HIGHER GEARS AND WOULD BEGIN JERKING ABNORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION WAS DEFECTIVE AND WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER DID NOT PROVIDE ANY ASSISTA... Read more
Incident date: Aug 18, 2010
RE: 2000 LINCOLN LS PROBLEM: 2 INDUCTION COILS NEED REPLACEMENT. RE: RANCHO SANTA MARGARITA FORD HISTORY: ENGINE STOPPED ON HIGHWAY AND ON ROAD HOME TOOK TO DEALER AND AFTER INSPECTION PUT AUTO IN GARAGE. CAN NOT DRIVE SAFELY. ONE COIL WAS REPLACED UNDER WARRANTY. CALLED FORD CUST.SVS ON THIS ISSUE. THEY OFFERED 12 MONTH WARRANTY ON WORK. THOUGHT "OFFER" WAS UNUSUAL; WOULDN'T DEALER OFFER AT LE... Read more
Incident date: Jun 15, 2010
1997 LINCOLN TOWN CAR. 120,000 MILES. SEAT BELT DOES NOT STAY BUCKLED. AND COMES UNDONE WITH SLIGHTEST OF MOVEMENT. *TR
LINCOLN
CONTINENTAL
(2000) - VEHICLE SPEED CONTROL
Aug 17, 2010
Incident date: Aug 5, 2010
WHILE DRIVING ON THE HIGHWAY THE CAR STARTED TO ACCELERATE ON IT,S OWN AND WHEN I APPLIED THE BRAKES THEY WOULDN'T WORK. I HAD TO GET OFF THE NEXT EXIT BECAUSE I DIDN'T WANT ANYONE TO GET IN FRONT OF ME BECAUSE IT WENT ALL THE WAY UP TO 90 MPH.ONCE I GOT OFF IT STILL WAS ACCELERATING SO I DROVE UP ON THE SIDEWALK TO KEEP FROM HITTING TRAFFIC AT THE LIGHT AND GOT INTO THE GRASS AND IT STILL WAS GOI... Read more
LINCOLN
CONTINENTAL
(2000) - ENGINE AND ENGINE COOLING:ENGINE
Aug 17, 2010
Incident date: Aug 5, 2010
WHILE DRIVING ON THE HIGHWAY THE CAR STARTED TO ACCELERATE ON IT,S OWN AND WHEN I APPLIED THE BRAKES THEY WOULDN'T WORK. I HAD TO GET OFF THE NEXT EXIT BECAUSE I DIDN'T WANT ANYONE TO GET IN FRONT OF ME BECAUSE IT WENT ALL THE WAY UP TO 90 MPH.ONCE I GOT OFF IT STILL WAS ACCELERATING SO I DROVE UP ON THE SIDEWALK TO KEEP FROM HITTING TRAFFIC AT THE LIGHT AND GOT INTO THE GRASS AND IT STILL WAS GOI... Read more
LINCOLN
CONTINENTAL
(2000) - SEAT BELTS
Aug 17, 2010
Incident date: Aug 5, 2010
WHILE DRIVING ON THE HIGHWAY THE CAR STARTED TO ACCELERATE ON IT,S OWN AND WHEN I APPLIED THE BRAKES THEY WOULDN'T WORK. I HAD TO GET OFF THE NEXT EXIT BECAUSE I DIDN'T WANT ANYONE TO GET IN FRONT OF ME BECAUSE IT WENT ALL THE WAY UP TO 90 MPH.ONCE I GOT OFF IT STILL WAS ACCELERATING SO I DROVE UP ON THE SIDEWALK TO KEEP FROM HITTING TRAFFIC AT THE LIGHT AND GOT INTO THE GRASS AND IT STILL WAS GOI... Read more
LINCOLN
CONTINENTAL
(2000) - SUSPENSION
Aug 17, 2010
Incident date: Aug 5, 2010
WHILE DRIVING ON THE HIGHWAY THE CAR STARTED TO ACCELERATE ON IT,S OWN AND WHEN I APPLIED THE BRAKES THEY WOULDN'T WORK. I HAD TO GET OFF THE NEXT EXIT BECAUSE I DIDN'T WANT ANYONE TO GET IN FRONT OF ME BECAUSE IT WENT ALL THE WAY UP TO 90 MPH.ONCE I GOT OFF IT STILL WAS ACCELERATING SO I DROVE UP ON THE SIDEWALK TO KEEP FROM HITTING TRAFFIC AT THE LIGHT AND GOT INTO THE GRASS AND IT STILL WAS GOI... Read more
LINCOLN
CONTINENTAL
(2000) - VISIBILITY
Aug 17, 2010
Incident date: Aug 5, 2010
WHILE DRIVING ON THE HIGHWAY THE CAR STARTED TO ACCELERATE ON IT,S OWN AND WHEN I APPLIED THE BRAKES THEY WOULDN'T WORK. I HAD TO GET OFF THE NEXT EXIT BECAUSE I DIDN'T WANT ANYONE TO GET IN FRONT OF ME BECAUSE IT WENT ALL THE WAY UP TO 90 MPH.ONCE I GOT OFF IT STILL WAS ACCELERATING SO I DROVE UP ON THE SIDEWALK TO KEEP FROM HITTING TRAFFIC AT THE LIGHT AND GOT INTO THE GRASS AND IT STILL WAS GOI... Read more
LINCOLN
CONTINENTAL
(2000) - POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 17, 2010
Incident date: Aug 5, 2010
WHILE DRIVING ON THE HIGHWAY THE CAR STARTED TO ACCELERATE ON IT,S OWN AND WHEN I APPLIED THE BRAKES THEY WOULDN'T WORK. I HAD TO GET OFF THE NEXT EXIT BECAUSE I DIDN'T WANT ANYONE TO GET IN FRONT OF ME BECAUSE IT WENT ALL THE WAY UP TO 90 MPH.ONCE I GOT OFF IT STILL WAS ACCELERATING SO I DROVE UP ON THE SIDEWALK TO KEEP FROM HITTING TRAFFIC AT THE LIGHT AND GOT INTO THE GRASS AND IT STILL WAS GOI... Read more
Incident date: Aug 5, 2010
WHILE DRIVING ON THE HIGHWAY THE CAR STARTED TO ACCELERATE ON IT,S OWN AND WHEN I APPLIED THE BRAKES THEY WOULDN'T WORK. I HAD TO GET OFF THE NEXT EXIT BECAUSE I DIDN'T WANT ANYONE TO GET IN FRONT OF ME BECAUSE IT WENT ALL THE WAY UP TO 90 MPH.ONCE I GOT OFF IT STILL WAS ACCELERATING SO I DROVE UP ON THE SIDEWALK TO KEEP FROM HITTING TRAFFIC AT THE LIGHT AND GOT INTO THE GRASS AND IT STILL WAS GOI... Read more
Incident date: Jul 19, 2010
TL* THE CONTACT OWNS A 2001 LINCOLN LS. WHILE DRIVING 45 MPH, THERE WAS A LOUD, ABNORMAL NOISE COMING FROM THE FRONT END. WITHIN SECONDS, THE ENTIRE FRONT END DROPPED TO THE GROUND AND THE CONTACT WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE. THE CONTACT CRASHED INTO A ROW OF BUSHES. HE WAS NOT INJURED. THE CONTACT DISCOVERED THAT THE FRONT BALL LOWER JOINTS WERE FRACTURED. THE VEHICLE WAS TOWED ... Read more
Crash
Incident date: May 13, 2008
WHEN I TURN ON MY 2004 LINCOLN AVIATOR TO WARM UP IN THE MORNING THE SMELL OF THE GAS IS SO STRONG. WHEN I AM AT A RED LIGHT OR STOP SIGN THE CAR SHAKES SO MUCH THAT I HAVE TO PUT IT THE CAR IN NEUTRAL TO AVOID THE CAR FROM TURNING OFF. WHEN I AM DRIVING THE CAR JERKS AND STALLS I FEEL SCARED WHEN DRIVING ON THE FREEWAY BECAUSE MY CAR SOMETIMES DOESN'T GO AS FAST AS THE OTHER CARS BECAUSE IT STAL... Read more
Incident date: Jun 24, 2010
WHILE BACKING INTO A PARKING SPOT, THE CAR'S REAR SENSORS SOUNDED. SINCE I THOUGHT THERE WAS STILL 3 OR 4 FEET OF SPACE TO A CHAIN LINK FENCE BEHIND THE CAR, I GOT OUT TO INVESTIGATE. THERE WAS ROOM, SO I GOT BACK INTO THE CAR & CONTINUED TO BACK UP SLOWLY WHILE LOOKING OUT THE OPEN DRIVER DOOR. WHEN I APPLIED THE BRAKE, THE CAR WOULD NOT STOP. I APPLIED THE BRAKES A FEW MORE TIMES, BUT STILL CO... Read more
Incident date: Jul 21, 2010
TL*THE CONTACT OWNS 2005 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THEY HAD TO REPLACE THE ENGINE SINCE THE HEAD GASKET WAS DEFECTIVE AND THERE WAS A PISTON THAT CAUSED METAL SHAVINGS TO ENTER THE ENGINE. THE VEHICLE WAS DIAGNOSED BY THE DEALER SEVERAL TIMES SINCE A KNOCKING SOUND WAS IN THE ENGINE. THE DEALER WAS UNABLE TO FIND THE SOURCE OF THE KNOCKING SOUNDS IN THE ENGINE. SINCE THE VEHICLE W... Read more
Incident date: Aug 7, 2010
I WAS DRIVING AS USUAL AND THE INTAKE MANIFOLD CRACKED OR HAD BEEN CRACKING OVER TIME. THE ENGINE MADE A PING NOISE AND THE COOLANT WAS LEAKING DOWN INTO THE ENGINE. THE ENGINE LIGHT CAME ON IMMEDIATELY. THE MANIFOLD, THERMOSTAT, AND GASKETS HAD TO BE REPAIRED. THE COST FOR THIS REPAIR WAS OVER $1,200.00. *TR
Incident date: Aug 1, 2006
2005 V8 LINCOLN LS WITH 78 K MILES STARTED GIVING ME AN ERROR MESSAGE ECL ENGINE FAIL SAFE MODE CAME ON IN MY CAR AND THE ENGINE WENT TO IDLE WHEN I WAS ABLE TO GET OUT OF TRAFFIC I PUT IT IN N AND RESTARTED ENGINE IT RAN OK BUT DID IT 3 TIMES BEFORE GETTING HOME TOOK IT TO LOCAL PARTS STORES TO BE DIAGNOSED IT SAID THROTTLE BODY FAILURE. *TR
Incident date: Jul 26, 2010
WHILE THE VEHICLE WAS RUNNING, BUT PARKED, THE A/C SUDDENLY STOPPED WORKING. AIR CONTINUED TO BLOW, BUT IT WAS HOT INSTEAD OF COOL. DIAGNOSTIC REPORT SAYS THE ACET SENSOR FAILED. REPAIR WAS DECLINED DUE TO COST ($550). NOW, EVEN WITHOUT ANY CLIMATE CONTROLS ENGAGED, THE PANEL GETS VERY HOT WHEN THE CAR IS RUNNING. IF THE SEAT A/C IS ENGAGED, IT WILL WORK UNTIL THE PANEL GETS HOT, THEN IT WON'... Read more
Incident date: Jul 11, 2010
TL* THE CONTACT OWNS A 2005 LINCOLN LS. THE CONTACT WAS PARKING ON AN INCLINE. AS HE SHIFTED INTO PARK AND REMOVED HIS FOOT FORM THE BRAKE PEDAL, THE VEHICLE BEGAN TO INDEPENDENTLY ROLL BACKWARD. THE DEALER REPLACED THE TRANSMISSION. WITHIN 300 MILES, THE FAILURE RECURRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 74,000.
Incident date: Aug 3, 2010
TL* THE CONTACT OWNS A 1999 LINCOLN NAVIGATOR. WHILE TRAVELING AT 70 MPH, THE CONTACT NOTICED THE SMELL OF SMOKE INSIDE THE CABIN. THE CONTACT PARKED THE VEHICLE AND SEVERAL HOURS LATER, THE VEHICLE CAUGHT ON FIRE FROM UNDER THE HOOD. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. A REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED FOR THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE... Read more
Fire
Incident date: Aug 3, 2010
MY 2005 LINCOLN TOWN CAR EXTENDED WARRANTY EXPIRED @ 100,000 MILES AND AT ABOUT 110,000 MILES THE A/C FAILED. THE DEALERSHIP REPAIRED IT CITING THAT THE EVAPORATOR FAILED AT A COST OF APPROX. $2,400. I CALLED FORD MOTOR AND THEY SAID THAT THERE'S NOTHING THEY CAN DO TO HELP ME. ABOUT A MONTH AGO, 3 MONTHS AFTER HAVING THE EVAPORATOR REPLACED, THE A/C FAILED AGAIN, NOT BLOWING COLD AIR. I TOOK ... Read more
Incident date: Jul 31, 2010
WHILE DRIVING DOWN THE FREEWAY IN OUR 2003 LINCOLN AVIATOR, THE TWO SIDE CURTAIN AIRBAGS DEPLOYED. THE VEHICLE WAS BROUGHT TO THE NEAREST DEALER AND THERE WAS NO VISIBLE DAMAGE TO THE FRONT, SIDES, OR REAR OF THE VEHICLE THAT WOULD EXPLAIN THE AIRBAG DEPLOYING FOR NO REASON. *TR
Incident date: Jul 18, 2007
TL*THE CONTACT OWNS A 2000 LINCOLN LS. THE CONTACT STATED THAT SINCE JULY 2007, THE CHECK ENGINE LIGHT WOULD ILLUMINATE INTERMITTENTLY AND THE VEHICLE WOULD STALL AND BEGAN TO IDLE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE IMMEDIATELY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE DEALER COULD NOT GIVE A PROPER DIAGNOSIS. THE HOSES, EGR VALVE, THERMOSTAT, COOLING SYSTEM FAN AND O2 SENSO... Read more
Incident date: Jul 29, 2010
TL*THE CONTACT OWNS A 2000 LINCOLN LS. WHILE DRIVING APPROXIMATELY 35 MPH THE PASSENGERS SIDE AIR BAG DEPLOYED. THE PASSENGER SUFFERED BRUISES AND INJURIES TO HIS RIGHT ARM AND WAS TAKEN TO THE EMERGENCY ROOM. THE DEALER STATED THAT THEY WERE UNABLE TO DETERMINE WHAT CAUSED THE AIR BAG TO DEPLOY. THEY ALSO STATED THAT THEY NEEDED TO REMOVE THE SEAT AND INSPECT THE WIRING. THE DEALER ALSO ADVISED ... Read more
1 injured