Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 18,739 complaints for LINCOLN
Incident date: Jan 9, 2010
TL* THE CONTACT OWNS A 2009 LINCOLN MKS. THE CONTACT WAS DRIVING AT APPROXIMATELY 5 MPH WHEN HE NOTICED THAT THE BRAKES WERE MAKING A LOUD GRINGING NOISE. THE CONTACT TOOK THE VEHICLE TO THE AUTHORIZED DEALERSHIP FOR REPAIR SIX TIMES BUT THE DEALER COULD NOT FIND THE CAUSE FOR THE FAILURE. BOTH THE BRAKE SHOES AND ROTORS HAD BEEN REPLACED BUT THE REPAIRS DID NOT REMEDY THE PROBLEM. THE CONTACT CAL... Read more
Incident date: Mar 8, 2004
I HAVE HAD MY AIR SUSPENSION SYSTEM REPLACED AT LEAST 6 TIMES FOR THE SAME ISSUE. THE REAR DROPS DOWN AND DAMAGES MY TIRES. AFTER REPLACING THE SYSTEM SEVERAL TIMES. I HAD A CONVERSION KIT REPLACED.
Incident date: Mar 8, 2004
I HAVE HAD MY AIR SUSPENSION SYSTEM REPLACED AT LEAST 6 TIMES FOR THE SAME ISSUE. THE REAR DROPS DOWN AND DAMAGES MY TIRES. AFTER REPLACING THE SYSTEM SEVERAL TIMES. I HAD A CONVERSION KIT REPLACED.
Incident date: Mar 18, 2010
I OWN A LINCOLN LS V8 WITH 55,000 MILES. WHEN I SHIFT INTO REVERSE IT CREATES A HARSH SOUND, LIKE THE TRANSMISSION IS GOING TO FALL OUT. MY "CHECK TRANSMISSION" LIGHT CAME ON WILL BE TAKING IT TO THE DEALERSHIP. I HAVE BEEN RESEARCHING TRANSMISSION PROBLEMS ON LS AND SEEMS TO BE EXTREMELY COMMON MANUFACTURING PROBLEM. SOMETHING MUST BE DONE!
Incident date: Nov 22, 2009
2007 LINCOLN TOWN CAR. CONSUMER STATES UNINTENDED ACCELERATION. *TGW THE CONSUMER STATED THE INCIDENT HAPPENED WHEN HE ATTEMPTED TO EASE THE VEHICLE 30 FEET FROM THE DRIVEWAY INTO THE GARAGE. WHEN HE PUT THE GEAR INTO DRIVE, THE RIGHT REAR TIRE SCREECHED 5 FEET WHICH MADE IT IMPOSSIBLE TO STOP UNTIL THE FRONT OF THE VEHICLE WAS 6 FEET INTO THE UTILITY ROOM. THE FLOOR MAT WAS FASTENED DOWN AND THE... Read more
Crash
Incident date: Mar 23, 2010
2005 LINCOLN TONW CAR ACCELERATOR STICKS, WITH CRUISE CONTROL NOT ENGAGED. IT WILL ACCELERATE WHILE BRAKING, AT A STOP, IN REVERSE, AND ALMOST ANYTIME AT ANYTIME. I BROUGHT THE CAR INTO THE SHOP, FIRST TIME THEY BILLED ME TO CLEAN THINGS OUT. THIS DIDN'T WORK SO THEY SAID THEY WOULD DRIVE IT TO SEE WHAT IT WAS. LESS THAN 1/8TH TANK OF GAS AND A WEEK LATER THEY FOUND NOTHING. GAVE IT BACK WITH A C... Read more
Incident date: Aug 1, 2007
TL*THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE ACCELERATOR AND BRAKE PEDALS WERE EXTREMELY CLOSE TO ONE ANOTHER. THE CONTACT WOULD OFTEN DEPRESS THE ACCELERATOR PEDAL AS OPPOSED TO THE BRAKE PEDAL. THE CONTACT STATED THAT THE FAILURES HAVE OCCURRED EVERY SINCE THE VEHICLE WAS PURCHASED. THE MANUFACTURER WAS CONTACTED BUT DID NOT PROVIDE ANY ASSISTANCE. THE DEALER WAS NOT ... Read more
Incident date: Mar 14, 2010
THE "AIR BAG" LIGHT ON THIS VEHICLE COMES ON OFTEN, IRREGULARLY AND UNPREDICTABLY ON THIS VEHICLE. THE DEALER SAYS IT MUST BE ILLUMINATED WHILE IN THEIR SHOP TO PERFORM ANY DIAGNOSTICS. THIS HAS BEEN OCCURRING FOR SEVERAL YEARS, AND MANY MILES. *TR
Incident date: Mar 12, 2010
TL* THE CONTACT OWNS 2004 LINCOLN TOWN CAR. WHILE THE CONTACT WAS DRIVING 25MPH, HE DEPRESSED THE BRAKE AND THE VEHICLE ACCELERATED. THE PASSENGER LOOKED DOWN TO SEE IF THE ACCELERATOR PEDAL WAS STUCK AND IT WASN'T. THE CONTACT PUT BOTH FEET ON THE BRAKE AND ATTEMPTED TO PUT THE VEHICLE IN NEUTRAL, AFTER APPLYING EXTREME PRESSURE TO THE GEAR SHIFT HE WAS FINALLY ABLE TO PUT THE VEHICLE INTO N... Read more
Incident date: Mar 1, 2010
VEHICLE WAS IN OWNERS DRIVE WAY SHE PUT VEHICLE REVERSE MOVED TWO FEET AND AIR BAG PARTIALLY DEPLOYED SHE PUT THE VEHICLE IN PARK AND EXITED THE VEHICLE AND THE BAG FULLY DEPLOYED.
Crash
Fire
Incident date: Apr 28, 2009
TL*THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. WHILE DRIVING 2 MPH IN REVERSE, THE CONTACT APPLIED THE BRAKES AND THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING CRASHING INTO A FENCE. THE CONTACT WAS INJURED AND A POLICE REPORT WAS FILED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT STATED THAT THE VEHICLE ACCELERATED ON FOUR DIFFERENT OCCASSIONS WHEN THE BRAKES WER... Read more
Crash
1 injured
Incident date: Nov 23, 2009
S10 APPROPRIATE HANDLING RE SUDDEN UNINTENDED ACCELERATION INCIDENT FM OWNER OF A LINCOLN TOWN CAR. *KB THE CONSUMER STATED WHEN HE PLACED THE GEAR INTO DRIVE, THE VEHICLE ACCELERATED AND CRASHED INTO THE UTILITY ROOM OF HIS GARAGE.
Crash
Incident date: Jun 7, 2007
TL* THE CONTACT OWNS A 2007 LINCOLN TOWN CAR PRESIDENTIAL. THE CONTACT STATED UNDER NORMALLY ROAD CONDITIONS, THE VEHICLE ACCELERATED FROM APPROXIMATELY 25 MPH TO 50 MPH IN THE SHOPPING CENTER. HE PRESSED THE BRAKES FIFTEEN TIMES BEFORE THE VEHICLE CAME TO A STOP, WHICH CAUSED A CRASH WITH ANOTHER VEHICLE. THE CONTACT SUSTAINED BACK AND NECK INJURIES AND IS NOW DISABLED DUE TO THE INCIDENT. THE VE... Read more
Crash
1 injured
Incident date: Mar 8, 2010
THE CAR WILL SUDDENLY SURGE OR DIE OUT WHILE DRIVING. CAN OCCUR AT ANY TIME WHILE DRIVING, DID IT TO ME MULTIPLE TIMES, WHETHER IN IDLE OR ON THE HIGHWAY GOING 50+MPH. I AM TRYING TO GET THE PART REPLACED FROM THE DEALER. THE PART IS ON BACKORDER, SEEMINGLY THERE IS A LARGE NUMBER OF THESE GOING BAD AND NOT ENOUGH NEW ONES TO GO AROUND. THE PART THE DEALER IS TELLING ME WENT BAD IS THE THROTTLE B... Read more
Incident date: Mar 8, 2010
THE CAR WILL SUDDENLY SURGE OR DIE OUT WHILE DRIVING. CAN OCCUR AT ANY TIME WHILE DRIVING, DID IT TO ME MULTIPLE TIMES, WHETHER IN IDLE OR ON THE HIGHWAY GOING 50+MPH. I AM TRYING TO GET THE PART REPLACED FROM THE DEALER. THE PART IS ON BACKORDER, SEEMINGLY THERE IS A LARGE NUMBER OF THESE GOING BAD AND NOT ENOUGH NEW ONES TO GO AROUND. THE PART THE DEALER IS TELLING ME WENT BAD IS THE THROTTLE B... Read more
Incident date: Mar 1, 2009
I HAVE A LINCOLN AVIATOR AND FORD REFUSES TO FIX THE LIFTJAR CRACK IN THE BACK IT IS A CONCERN SINCE THERE IS SO MUCH RAIN IN FLORIDA HOW DO I KNOW WHAT LEAKS IN THERE AND ITS THEIR DEFECT JUST BECAUSE ITS NOT A SAFETY ISSUE DOESN'T MEAN THEY SHOULDN'T HONOR THE FIX ITS RIDICULOUS I MADE NUMEROUS CALLS AS WELL AS A DEALERSHIP TRYING TO HELP ME OUT BUT FORD REFUSED. *TR
Incident date: May 1, 2009
1.SPOUSE COMPLAINED OF SIGNIFICANT CONTROLLABILITY (LOSS OF STEERING) 2. CAR EXAMINED BY FRAME SHOP TO FIND LOWER PASSENGER BALL JOINT LOOSE (SECURING NUT) 3. NUT TIGHTENED BY SHOP AND CONTROLLABILITY RESTORED 4. SPOUSE STARTS ON TRIP AND SIGNIFICANT LOSS OF STEERING RETURNS WITHIN 30 MILES 5. GAVE VIN TO WOODY ANDERSON FORD APPROX MAY/JUL OF 2009 AND AGAIN MAR 2010; NO OUTSTANDING CAMPAIGNS ... Read more
Incident date: May 1, 2009
1.SPOUSE COMPLAINED OF SIGNIFICANT CONTROLLABILITY (LOSS OF STEERING) 2. CAR EXAMINED BY FRAME SHOP TO FIND LOWER PASSENGER BALL JOINT LOOSE (SECURING NUT) 3. NUT TIGHTENED BY SHOP AND CONTROLLABILITY RESTORED 4. SPOUSE STARTS ON TRIP AND SIGNIFICANT LOSS OF STEERING RETURNS WITHIN 30 MILES 5. GAVE VIN TO WOODY ANDERSON FORD APPROX MAY/JUL OF 2009 AND AGAIN MAR 2010; NO OUTSTANDING CAMPAIGNS ... Read more
Incident date: Mar 10, 2010
ALL FOUR 17 INCH CHROME WHEELS ARE CRACKED AT THE LUG NUTS ON MY 2002 LINCOLN LS (STRANGELY SIMILAR TO RECALL NOTICE 03V136000). EXPERIENCED VIBRATION AT HIGHWAY SPEEDS. I AM IN THE PROCESS OF REPLACING THE WHEELS. *TR
Incident date: Dec 24, 2009
TL* THE CONTACT OWNS A 2009 LINCOLN MKS. WHILE DRIVING THE VEHICLE AT SPEEDS OF AT LEAST 20 MPH, THE VEHICLE WOULD EXHIBIT A DRAGGING SENSATION. THE VEHICLE THEN ABNORMALLY ACCELERATED WITHOUT DRIVER INTENT. THE DEALER COULD NOT DUPLICATE THE FAILURE AND ADVISED INSTALLING AN EVENT DATA RECORDER (OR BLACK BOX) IN THE VEHICLE TO RECORD ANY FURTHER FAILURES. THE CONTACT STATED SHE FELT HER SAFETY WA... Read more
Incident date: Dec 24, 2009
TL* THE CONTACT OWNS A 2009 LINCOLN MKS. WHILE DRIVING THE VEHICLE AT SPEEDS OF AT LEAST 20 MPH, THE VEHICLE WOULD EXHIBIT A DRAGGING SENSATION. THE VEHICLE THEN ABNORMALLY ACCELERATED WITHOUT DRIVER INTENT. THE DEALER COULD NOT DUPLICATE THE FAILURE AND ADVISED INSTALLING AN EVENT DATA RECORDER (OR BLACK BOX) IN THE VEHICLE TO RECORD ANY FURTHER FAILURES. THE CONTACT STATED SHE FELT HER SAFETY WA... Read more
Incident date: Mar 4, 2010
TL*THE CONTACT OWNS A 2000 LINCOLN LS. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH. THERE WAS RATTLING NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN RECOMMENDED THAT THE VEHICLE NOT BE DRIVEN DUE TO A POTENTIAL SAFETY HAZARD. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 00V3590010 (SUSPENSION: FRONT: CONTROL ARM:... Read more
Incident date: Jan 10, 2010
DRIVING ON THE INTERSTATE AT 65MPH, THE ENGINE SUDDENLY JUST SHUTS OFF. POWER STEERING IS GONE. NO WARNING GIVEN. CAR HAS TO BE STEERED OVER TO THE SIDE OF THE ROAD, AND RESTARTED. THIS HAS OCCURRED NUMEROUS TIMES. *TR
Incident date: Oct 8, 2009
2009 LINCOLN MKX VEHICLE HAS DRIVER POWER SEAT THAT IS UNSTABLE AND ROCKS WHILE DRIVING. THIS CAUSES AN UNSAFE DRIVING CONDITION THAT MAKES THE FOOT FALL OFF THE BRAKE PEDAL WHEN BRAKING. DEALER SAYS THIS IS NORMAL. ANOTHER DEFECT IS THE SOUND SYSTEM WHILE IN USE CREATES A HORRENDOUS SOUND/BANG THAT SOUNDS LIKE AN ACCIDENT. THIS CAUSES A LOSS OF DRIVER ATTENTION AND DISTRACTION FROM TRAFFIC. ... Read more
Incident date: Oct 8, 2009
2009 LINCOLN MKX VEHICLE HAS DRIVER POWER SEAT THAT IS UNSTABLE AND ROCKS WHILE DRIVING. THIS CAUSES AN UNSAFE DRIVING CONDITION THAT MAKES THE FOOT FALL OFF THE BRAKE PEDAL WHEN BRAKING. DEALER SAYS THIS IS NORMAL. ANOTHER DEFECT IS THE SOUND SYSTEM WHILE IN USE CREATES A HORRENDOUS SOUND/BANG THAT SOUNDS LIKE AN ACCIDENT. THIS CAUSES A LOSS OF DRIVER ATTENTION AND DISTRACTION FROM TRAFFIC. ... Read more
Incident date: Jan 1, 2008
I OWN A 2003 LINCOLN NAVIGATOR, OVER THE PAST TWO YEARS MY TRUCK HAS PRIMARILY SAT IN THE GARAGE, THE SUSPENSION WENT OUT TWO YEARS AGO, WE WERE TOLD THE COMPRESSOR NEEDED TO BE REPLACED, WE DID THIS TO THE TUNE OF $599.00, AFTER THE COMPRESSOR WAS REPLACED MY TRUCK RAN OKAY, IT NEVER SEEMED QUITE THE SAME, AFTER ALMOST 5 MONTHS THE COMPRESSOR WENT OUT AGAIN, THIS TIME WE WERE TOLD IT NEEDED A NEW... Read more
Incident date: Sep 9, 2009
TL* THE CONTACT OWNS A 2006 LINCOLN TOWNCAR. WHILE THE CONTACT WAS ATTEMPTING TO COME TO A STOP THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING, THE CONTACT WAS ABLE TO USE THE BRAKES IN ORDER TO STOP THE VEHICLE. THERE WERE NO PRIOR WARNINGS. THE VEHICLE HAD NOT BEEN DIAGNOSED BY THE DEALERSHIP AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE 42000. UPDATED *CN 04/26/10. TH... Read more
Incident date: Dec 18, 2009
IN RESEARCHING WHETHER OR NOT A RECALL CURRENTLY EXISTED, I LOCATED THE FOLLOWING INFORMATION FROM ANOTHER CONSUMER WHO SEEM TO HAVE EXPERIENCED THE SAME PROBLEMS: THE VEHICLE EMISSIONS SYSTEM INDICATOR LIGHT APPEARED ON DISPLAY. THE VEHICLE HESITATES (JERKS SLIGHTLY) AT SPEEDS UP TO 60 MPH, CARS ALSO KILLS RANDOMLY WHILE THE CAR IS IN MOTION. I HAVE MADE EFFORTS TO GET THE VEHICLE REPAIRED BUT... Read more
Incident date: Feb 15, 2010
HID HEADLAMP ASSEMBLY. I HAVE 2004 LINCOLN NAVIGATOR AND WHILE MY VEHICLE WAS UNDER THE MANUFACTURERS WARRANTY THEY REPLACED THE LEFT HID ASSEMBLY BUT THEY CLAIMED IT WAS NOT A RECALL. I AM SINCE OUT OF THE WARRANTY AND THE RH ASSEMBLY WENT OUT. NOW MY RESEARCH INDICATES THAT THE RECALL WAS ONLY TO YEARS 2003 IN THE NAVIGATOR, BUT TO 2006 IN THE EXPEDITION. THE ASSEMBLY IS THE SAME AS THE 2003... Read more
Incident date: Jul 25, 2008
TL*THE CONTACT OWNS A 2001 LINCOLN NAVIGATOR. THE VEHICLE WAS PARKED IN THE DRIVEWAY AND IGNITED INTO MASSIVE FLAMES. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE. THERE WAS EXCESSIVE FIRE DAMAGE TO THE GARAGE, DRIVEWAY, AND TWO OTHER VEHICLES. THE DAMAGES WERE ESTIMATED AT OVER $110,000. AN INVESTIGATION WAS PERFORMED BY THREE INSURANCE COMPANIES. THE FIRE ORIGINATED FROM UNDERNEATH THE HOOD OF TH... Read more
Fire
Incident date: Feb 24, 2010
TL*THE CONTACT OWNS A 2004 LINCOLN AVIATOR. THE CONTACT STATED AS SHE WAS REVERSING, MILES PER HOUR WAS UNKNOWN ,THE DRIVER SIDE AIR BAG DEPLOYED. IT CONTINUED TO RUPTURE AS SHE PUT THE GEAR SHIFT IN PARK AND JUMPED OUT OF THE VEHICLE. NO ONE WAS INJURED. THE VEHICLE WAS DRIVEN TO THE DEALER AFTER THE AIR BAGS WERE TAPED. THEY INFORM HER IT WILL COST $1000 TO REPAIR THE DAMAGE. THE FORD MANUFACT... Read more
Incident date: Jul 17, 2008
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT THERE WAS A WATER LEAK THAT SHOWED UP IN THE CARPET AND WOULD STAND 1.5 INCHES DEEP IN THE REAR OF THE VEHICLE. HE FELT THAT IT WAS DANGEROUS BECAUSE OF THE ELECTRICAL SEAT CONNECTIONS THAT WERE EXPOSED TO THE WATER. HE WAS NOT SURE WHERE THE WATER CAME FROM. HE HAD NOT TAKEN THE VEHICLE TO THE DEALERSHIP BUT HAD CALLED THE MANU... Read more
Incident date: Mar 3, 2010
NOTHING LEAD UP TO THIS EVENT... I WAS DRIVING ON I-95 IN RUSH HOUR TRAFFIC HIT THE GAS AND THE CAR THREW A WARNING "ETC ENGINE FAILSAFE MODE" WHICH LEFT THE CAR IN A STATE OF HAVING NO ENGINE POWER. I WAS LUCKY I DID NOT CAUSE A SERIOUS ACCIDENT WITH CARS TRAVELING AT A HIGH RATE OF SPEED AND THIS CAR JUST LOST ALL POWER I DID MANAGE TO GET THE CAR OFF THE ROAD AND SHUT THE CAR OFF THEN TURNED IT... Read more
Incident date: Jul 26, 2006
TL* THE CONTACT OWNS A 2006 LINCOLN TOWNCAR. WHENEVER THE CONTACT ATTEMPTS TO ACCELERATE FROM A STOP, HE NOTICED THAT THE VEHICLE WILL SURGE FORWARD AND THE BRAKES WILL HESITATE TO ENGAGE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS WORKING PROPERLY. THE CONTACT HAD NOTICED THE FAILURE SINCE THE DAY THE VEHICLE WAS PURCHASED. THE CURRENT AND FAILURE ... Read more
Incident date: Jul 26, 2006
TL* THE CONTACT OWNS A 2006 LINCOLN TOWNCAR. WHENEVER THE CONTACT ATTEMPTS TO ACCELERATE FROM A STOP, HE NOTICED THAT THE VEHICLE WILL SURGE FORWARD AND THE BRAKES WILL HESITATE TO ENGAGE. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS WORKING PROPERLY. THE CONTACT HAD NOTICED THE FAILURE SINCE THE DAY THE VEHICLE WAS PURCHASED. THE CURRENT AND FAILURE ... Read more
LINCOLN
CONTINENTAL
(1998) — VEHICLE SPEED CONTROL
Mar 5, 2010
Incident date: Feb 6, 2010
SPONTANEOUS FIRE IN ENGINE COMPARTMENT. VEHICLE LAST DRIVEN ABOUT 12 HOURS BEFORE, AND HAD BEEN OFF SINCE THAT TIME. DURING A DOWNPOUR, AND WHILE PARKED IN THE DRIVEWAY, THE VEHICLE IGNITED SHORTLY AFTER 6AM - 02/06/10. EVENTS AND REMAINING EVIDENCE CLOSELY MATCH THOSE DESCRIBED IN THE CRUISE CONTROL SWITCH FIRES FOR OTHER FORD MODELS (INCLUDING SAME MODEL-YEAR TOWN CARS). *TR
Fire
Incident date: Oct 12, 2009
LINCOLN LS 2004 - THROTTLE BODY FAILURE - ENGINE FAIL SAFE MODE - NO PARTS AVAILABLE NATIONWIDE FROM OCTOBER 2009 UNTIL PRESENT DATE MARCH 4, 2010 - UNSAFE TO DRIVE AND CAR REMAINS AT DEALERSHIP WITH NO DATE FROM FORD FOR REPLACEMENT AS APPARENTLY THEY ARE TRYING TO RE-ENGINEER AND FIX WHATEVER IS THE PROBLEM. AFTER LOOKING ON INTERNET THIS IS APPARENTLY A PROBLEM THAT IS RUNNING THROUGHOUT THE E... Read more
Incident date: Oct 12, 2009
LINCOLN LS 2004 - THROTTLE BODY FAILURE - ENGINE FAIL SAFE MODE - NO PARTS AVAILABLE NATIONWIDE FROM OCTOBER 2009 UNTIL PRESENT DATE MARCH 4, 2010 - UNSAFE TO DRIVE AND CAR REMAINS AT DEALERSHIP WITH NO DATE FROM FORD FOR REPLACEMENT AS APPARENTLY THEY ARE TRYING TO RE-ENGINEER AND FIX WHATEVER IS THE PROBLEM. AFTER LOOKING ON INTERNET THIS IS APPARENTLY A PROBLEM THAT IS RUNNING THROUGHOUT THE E... Read more
Incident date: Feb 25, 2010
MAKE: LINCOLN MODEL: NAVIGATOR YEAR: 2007 ISSUE: COMPLETE BRAKES FAILURE DESCRIPTION:\ ON SEVERAL OCCASIONS, THE BRAKES HAVE COMPLETELY FAILED. WE HAVE OBSERVED THAT GENERALLY THIS FAILURES OCCURS WHEN THE VEHICLE IS GOING DOWNHILL AT ABOUT 30 - 45 MPH SPEED. THE PROBLEM SUDDENLY APPEARS WITH NO PRIOR INDICATION OF ANYTHING MALFUNCTIONING, LASTS FOR SEVERAL SECONDS AND THEN DISAPPEARS. ... Read more
Incident date: Dec 1, 2009
2004 LINCOLN LS V8 THROTTLE BODY FAILURES RESULT IN REDUCED RPM UNTIL THE CAR IS RESTARTED. ON OCCASION CAR WILL STALL. SAFETY ISSUE ESPECIALLY ON THE HIGH WAY. INTERNET SEARCH SHOWS KNOWN PROBLEM WITH 2003-2004 THROTTLE POSITION SENSOR. SEARCH ALSO RESULTS IN VEHICLES 2003-2006 EXHIBIT THIS FAILURE. DEALER TRYING TO PROCURE NEW THROTTLE BODY BUT ON NATIONAL BACKORDER...ONLY ONE COMPANY IN US FABR... Read more
Incident date: Dec 1, 2009
2004 LINCOLN LS V8 THROTTLE BODY FAILURES RESULT IN REDUCED RPM UNTIL THE CAR IS RESTARTED. ON OCCASION CAR WILL STALL. SAFETY ISSUE ESPECIALLY ON THE HIGH WAY. INTERNET SEARCH SHOWS KNOWN PROBLEM WITH 2003-2004 THROTTLE POSITION SENSOR. SEARCH ALSO RESULTS IN VEHICLES 2003-2006 EXHIBIT THIS FAILURE. DEALER TRYING TO PROCURE NEW THROTTLE BODY BUT ON NATIONAL BACKORDER...ONLY ONE COMPANY IN US FABR... Read more
Incident date: Feb 9, 2010
TL*THE CONTACT OWNED A 1999 LINCOLN TOWN CAR. WHILE DRIVING 35 MPH THE CONTACTS VEHICLE WAS HIT HEAD ON BY AN SUV. THE CONTACT CRASHED INTO A LIGHT POST. A POLICE REPORT WAS TAKEN. THE PASSENGER WAS INJURED. THE VEHICLE WAS TAKEN BY THE POLICE AND LATER ON MOVED BY THE CONTACT TO A DEALER. THE AIR BAGS FAILED TO DEPLOY. THE MANUFACTURER WAS NOT INFORMED. THE VEHICLE WAS DESTROYED. THE VIN WAS NO... Read more
1 injured
Incident date: Feb 28, 2010
2007 LINCOLN MKZ W/ 40K MILES WELL-MAINTAINED. ON FOUR SEPARATE OCCASIONS APPROX 3 MONTHS APART, WHEN ENGINE STILL SOMEWHAT COOL AND WITHIN 5 MILES OF START-UP, VEHICLE IS STOPPED IN DRIVE WITH FOOT-BRAKE APPLIED. ENGINE SUDDENLY REVS AND CAR BEGINS TO ACCELERATE, DESPITE APPLICATION OF HARD BRAKE PRESSURE. TO AVOID COLLISION, DRIVER MUST SHIFT TO NEUTRAL OR PARK AND TURN OFF ENGINE. STILL UND... Read more
Incident date: Feb 28, 2010
2007 LINCOLN MKZ W/ 40K MILES WELL-MAINTAINED. ON FOUR SEPARATE OCCASIONS APPROX 3 MONTHS APART, WHEN ENGINE STILL SOMEWHAT COOL AND WITHIN 5 MILES OF START-UP, VEHICLE IS STOPPED IN DRIVE WITH FOOT-BRAKE APPLIED. ENGINE SUDDENLY REVS AND CAR BEGINS TO ACCELERATE, DESPITE APPLICATION OF HARD BRAKE PRESSURE. TO AVOID COLLISION, DRIVER MUST SHIFT TO NEUTRAL OR PARK AND TURN OFF ENGINE. STILL UND... Read more
Incident date: Mar 1, 2010
SUDDEN LOSS OF THROTTLE RESPONSE ON 2005 LINCOLN LS WITH 3.9L ENGINE. THIS HAPPENED MANY TIMES RECENTLY WITH MY DAUGHTERS VEHICLE. CLOSE CALLS WHEN IN OTHER TRAFFIC WHEN THERE IS SUDDEN LOSS OF THROTTLE. WHEN THIS OCCURS, THERE IS NO MIL ( MALFUNCTION INDICATOR LIGHT ) NOR IS THERE A DTC ( DIAGNOSTIC TROUBLE CODE. VEHICLE WILL ONLY IDLE ENOUGH TO GET OFF ROAD. TURN OFF IGNITION AND RESTART ... Read more
Incident date: Feb 24, 2010
TRANSMISSION FLUID LEAK, BILLOWING SMOKE INTO THE CAB OF THE AUTOMOBILE, WITH ADULTS AND CHILDREN. FIRST INCIDENT 12/13/07 AT 5074 MILEAGE- HAD TO PAY FOR RENTAL BECAUSE IT WAS ON A WEEKEND AND A MORE URGENT SITUATION. RESEAL WITH GASKET, BRACKET, KIT REPLACEMENT. AGAIN, SAME PROBLEM, WITH BURNING AND PUDDLE LEAKS, 11/24/08, PTU SHAFT REPLACED. AGAIN, SAME PROBLEM WITH BURNING AND PUDDLE LE... Read more
Incident date: Feb 23, 2009
WATER LEAKAGE AND ELECTRICAL PROBLEM. *TR
Incident date: Feb 23, 2009
WATER LEAKAGE AND ELECTRICAL PROBLEM. *TR
Incident date: Nov 17, 2009
TL*THE CONTACT OWNS A 2006 LINCOLN NAVIGATOR. DURING ROUTINE MAINTENANCE AND A TUNE-UP, HE RECEIVED A CALL FROM THE MECHANIC STATING THAT THEY BROKE PART OF THE SPARK PLUG INTO THE ENGINE CYLINDER WHILE TRYING TO CHANGE THEM. THE DEALER WOULD NOT ASSUME LIABILITY FOR THE REPAIR. THE NECESSARY REPAIRS WERE PERFORMED ON THE VEHICLE AT THE OWNER'S EXPENSE. ON A SEPARATE OCCASION, WHILE DRIVING AT S... Read more
Incident date: Nov 17, 2009
TL*THE CONTACT OWNS A 2006 LINCOLN NAVIGATOR. DURING ROUTINE MAINTENANCE AND A TUNE-UP, HE RECEIVED A CALL FROM THE MECHANIC STATING THAT THEY BROKE PART OF THE SPARK PLUG INTO THE ENGINE CYLINDER WHILE TRYING TO CHANGE THEM. THE DEALER WOULD NOT ASSUME LIABILITY FOR THE REPAIR. THE NECESSARY REPAIRS WERE PERFORMED ON THE VEHICLE AT THE OWNER'S EXPENSE. ON A SEPARATE OCCASION, WHILE DRIVING AT S... Read more