Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Oct 14, 2010
SHIFTING FROM DRIVE TO REVERSE OR VICE VERSA WITH NO RESPONSE. POWER TRAIN - GEAR SHIFT CABLE DISCONNECTS CAUSING LOSS OF CONTROL OF WHAT GEAR THE CAR IS IN. SELECTOR THEN GIVES WRONG INFORMATION AS TO WHAT GEAR YOU ARE IN. ONLY SOME 2003 AVIATORS HAVE BEEN RECALLED; I HAVE A 2004. WEBSITE COMPLAINTS SHOW THAT ALL AVIATORS 2002 TO 2008 ARE AFFECTED. I TOLD THE LINCOLN DEALER ABOUT NHTSA AND S... Read more
Incident date: May 31, 2010
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT WAS DRIVING WHEN THE VEHICLE EXHIBITED AN UNUSUAL NOISE FROM THE REAR. THE CONTACT NOTICED THERE WAS OIL LEAKING ONTO THE WHEELS OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY AND DIAGNOSED. THE MECHANIC LOCATED THE FAILURE AT THE REAR SUSPENSION WHEEL BEARINGS, AXLE SHAFT AND SEALS WHICH WERE ALL REPLACED. THE MANUFACTURE... Read more
Incident date: Oct 14, 2010
TL*THE CONTACT OWNS A 2009 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE SPARE TIRE WAS AN 18 INCH INSTEAD OF 20 INCH LIKE THE OTHER TIRES. THE CONTACT HAD A TIRE FAILURE AND THE VEHICLE WAS UNBALANCED BECAUSE OF THE SIZE OF THE SPARE. THE CURRENT MILEAGE WAS APPROXIMATELY 24,000.
Incident date: Sep 10, 2010
2006 LINCOLN ZEPHYR. 22K MILES. ALL 4 RIMS CORRODE CAUSING TIRES TO LOOSE AIR. TIRE SHOP BROKE DOWN TIRES AND CLEANED RIMS. APPLIED SEALANT AROUND LIP AND REMOUNTED TIRES. TIRE SHOP OWNER INDICATED HE HAS CLEANED AND RESEALED A NUMBER OF 2006 LINCOLN ZEPHYR ALUMINUM WHEELS. AT 35K MILES ALL 4 TIRES WERE REPLACED AT LINCOLN DEALER. TWO WEEKS AFTER NEW TIRES INSTALLED FRONT DRIVER SIDE TIRE CAME... Read more
Incident date: Nov 25, 2005
TL*THE CONTACT OWNS A 1999 LINCOLN NAVIGATOR. THE CONTACT WAS ENTERING A HIGHWAY AT 50 MPH WHEN THE VEHICLE LOST ALL STEERING CAPABILITY. THE VEHICLE CROSSED OVER THREE LANES BEFORE HE WAS ABLE TO MANEUVER THE VEHICLE SAFELY OFF THE HIGHWAY. THE CONTACT THEN DISCOVERED THAT THE TIE ROD HAD BECOME FRACTURED. THE TWO FRONT TIRES WERE PROTRUDING IN OPPOSITE DIRECTIONS. THE VEHICLE WAS TOWED TO A LOC... Read more
Incident date: Nov 25, 2005
TL*THE CONTACT OWNS A 1999 LINCOLN NAVIGATOR. THE CONTACT WAS ENTERING A HIGHWAY AT 50 MPH WHEN THE VEHICLE LOST ALL STEERING CAPABILITY. THE VEHICLE CROSSED OVER THREE LANES BEFORE HE WAS ABLE TO MANEUVER THE VEHICLE SAFELY OFF THE HIGHWAY. THE CONTACT THEN DISCOVERED THAT THE TIE ROD HAD BECOME FRACTURED. THE TWO FRONT TIRES WERE PROTRUDING IN OPPOSITE DIRECTIONS. THE VEHICLE WAS TOWED TO A LOC... Read more
Incident date: Mar 11, 2010
AIR SUSPENSION MOTOR HAD TO BE REPLACED AT AROUND 100,0000 MILES. ALSO AIR BAGS LEAK AND ARE SLOW TO AIR UP IN COLD WEATHER. MECHANIC SAID NEED TO REPLACED. *TR
Incident date: Sep 8, 2010
I OWN A 2001 LINCOLN NAVIGATOR WITH A 5.4L ENGINE. I WAS ON MY WAY TO WORK AND WAS GOING APPROX. 15 MPH WHEN I HEARD A BANG COMING FROM THE FRONT OF THE CAR. AT FIRST I THOUGHT I HAD HIT SOMETHING OR SOMETHING WAS FALLING OFF THE CAR. I PULLED OVER TO THE SIDE OF THE ROAD AND AT THIS TIME THE ENGINE STARTED TO RUN ROUGH. I SHUT IT OFF AND CHECKED UNDER THE HOOD BUT COULD NOT SEE ANYTHING WRONG. I ... Read more
Incident date: Sep 8, 2010
I OWN A 2001 LINCOLN NAVIGATOR WITH A 5.4L ENGINE. I WAS ON MY WAY TO WORK AND WAS GOING APPROX. 15 MPH WHEN I HEARD A BANG COMING FROM THE FRONT OF THE CAR. AT FIRST I THOUGHT I HAD HIT SOMETHING OR SOMETHING WAS FALLING OFF THE CAR. I PULLED OVER TO THE SIDE OF THE ROAD AND AT THIS TIME THE ENGINE STARTED TO RUN ROUGH. I SHUT IT OFF AND CHECKED UNDER THE HOOD BUT COULD NOT SEE ANYTHING WRONG. I ... Read more
Incident date: Sep 8, 2010
I OWN A 2001 LINCOLN NAVIGATOR WITH A 5.4L ENGINE. I WAS ON MY WAY TO WORK AND WAS GOING APPROX. 15 MPH WHEN I HEARD A BANG COMING FROM THE FRONT OF THE CAR. AT FIRST I THOUGHT I HAD HIT SOMETHING OR SOMETHING WAS FALLING OFF THE CAR. I PULLED OVER TO THE SIDE OF THE ROAD AND AT THIS TIME THE ENGINE STARTED TO RUN ROUGH. I SHUT IT OFF AND CHECKED UNDER THE HOOD BUT COULD NOT SEE ANYTHING WRONG. I ... Read more
Incident date: Sep 23, 2010
ON SEPTEMBER 23, 2010 I PICKED UP MY FIRST FORD CAR; A 2010 LINCOLN MKT FROM TED RUSSELL FORD IN KNOXVILLE, TENNESSEE. AFTER RIDING IN THE CAR A FEW DAYS IT WAS EVIDENT NO MATTER HOW WE ADJUSTED THE FRONT ROW SEATING THE HEAD RESTRAINTS LEFT US WITH A STIFF NECK AT THE END OF THE RIDE. THE SERVICE MANAGER, MR. PERRY BALL, ADVISED US THE ONLY OPTION TO OUR PROBLEM WAS TO REMOVE THE HEAD RESTRAINT... Read more
Incident date: Sep 18, 2010
TL*THE CONTACT OWNS A 2006 LINCOLN LS. WHILE DRIVING APPROXIMATELY 45 MPH, THE DRIVER SIDE AIR BAG SUDDENLY DEPLOYED. THE CONTACT SUSTAINED ARM INJURIES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE CAUSE OF FAILURE COULD NOT BE DETERMINED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE VIN WAS UNAVAILABLE. THE CURRENT AND FAILURE MIL... Read more
1 injured
Incident date: Sep 29, 2010
TL*THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A LOUD CRACK. HE PULLED OVER BUT DID NOT FIND THE CAUSE OF THE NOISE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS ADVISED THAT THE FRONT BALL JOINTS NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER IN REGARDS TO RECALL 98V322000 (SUSPENSION: FRONT: CONTROL ARM: LOWER ... Read more
Incident date: Sep 29, 2010
TL*THE CONTACT OWNS A 1999 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A LOUD CRACK. HE PULLED OVER BUT DID NOT FIND THE CAUSE OF THE NOISE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE CONTACT WAS ADVISED THAT THE FRONT BALL JOINTS NEEDED TO BE REPLACED. THE CONTACT CALLED THE MANUFACTURER IN REGARDS TO RECALL 98V322000 (SUSPENSION: FRONT: CONTROL ARM: LOWER ... Read more
Incident date: Jul 24, 2010
THE PASSIVE RESTRAINT INDICATOR LIGHT CAME ON AND REMAINED ON WITH AN AUDIBLE ALARM REPEATING 5 TIMES FOR 5 CYCLES, AND THEN REPEATING EVERY 15 MINUTES OR SO. I TOOK MY 2006 LINCOLN TOWN CAR TO A LINCOLN AUTHORIZED REPAIR STATION. PARTS WERE BACK ORDERED AND, AFTER APPROXIMATELY 3 WEEKS, THE VEHICLE WAS REPAIRED AND THE INDICATOR LIGHT AND ALARM FUNCTIONED PROPERLY. THIS OCCURRED IN EARLY 2010 ... Read more
Incident date: May 1, 2010
2006 LINCOLN ZEPHYR: TRANSMISSION BEGAN FAILING AT 35,000 MILES. EXTREMELY HARSH SHIFTING FROM SECOND TO THIRD GEAR. NO ACCELERATION WHEN DRIVING UPHILL CAUSES SAFETY HAZARD AS SPEED CANNOT BE MAINTAINED. EXTREMELY HARSH SHIFTING AND SOMETIMES UNABLE TO SHIFT GEARS AT ALL. FOUND A TECHNICAL SERVICE BULLETIN PINPOINTING THE PROBLEM TO A MAIN VALVE BODY DEFECT. FORD/LINCOLN DEALER IS REQUESTIN... Read more
Incident date: Sep 24, 2010
TL* THE CONTACT OWNS A 2003 LINCOLN AVIATOR. THE CONTACT STATED THAT THE AIR BAG DEPLOYED INDEPENDENTLY WHILE THE VEHICLE WAS SITTING IDLE IN PARK. THE CONTACT STATED THAT THE AIR BAG STRUCK HIM IN THE REAR OF THE HEAD AND CAUSED SEVERE HEADACHES. THE MANUFACTURER WAS CONTACTED AND ADVISED THE CONTACT THAT THEIR ATTORNEY WOULD CONTACT HIM AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE ... Read more
1 injured
Incident date: Jul 6, 2010
TL* THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE AIR RISE SYSTEM ON THE VEHICLE FAILED AND WAS CAUSING THE VEHICLE TO BOUNCE ABNORMALLY WHEN DRIVING OVER ANY TYPE OF ROAD BUMP OR UNEVEN ROAD SURFACE. THE AIR RISE SYSTEM WAS REPAIRED TWICE, BUT THE FAILURE CONTINUED TO RECUR. THE DEALER ADVISED THE CONTACT THAT THE ENTIRE AIR RISE SYSTEM WOULD NEED TO BE REPLACED. THE FAIL... Read more
Incident date: Aug 28, 2010
TL*THE CONTACT OWNS A 2001 LINCOLN LS. WHILE DRIVING IN REVERSE 1 MPH, THE FRONT CONTROL ARM AND LOWER BALL JOINT SUDDENLY FELL OFF THE VEHICLE. THE FAILURE CAUSED THE RIM TO CRACK. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE CONTACT CALLED THE DEALER AND WAS TOLD THAT THE VEHICLE WAS NOT INCLUDED IN RECALL 00V359001 (SUSPENSION: FRONT: CONTROL ARM: LOWER BALL JOINT). THE VEHICLE HAD NOT... Read more
Incident date: Sep 17, 2010
I HAVE A 2008 LINCOLN MKX WHICH WAS PURCHASED LATE 2008. IF I AM A STOP AT A LIGHT OR INTERSECTION AND IT IS ON AN INCLINE, AFTER I TAKE MY FOOT OFF THE BRAKE IT WILL ROLL BACK UNTIL I BRAKE OR USE THE ACCELERATOR. ON FRIDAY, SEPT. 17TH, I WAS PULLING OUT OF A GAS STATION WHICH HAD A VERY STEEP INCLINE AND I HAD TO COME TO A STOP TO ALLOW FOR TRAFFIC BEFORE I LEFT THE STATION . I TOOK MY FOOT O... Read more
Incident date: Jan 9, 2010
TL*THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT STATED THAT THE TAIL GATE WOULD NOT AUTOMATICALLY CLOSE; THE FAILURE WAS INTERMITTENT. THE TAIL GATE WOULD ONLY CLOSE MANUALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO COULD NOT FIND A CAUSE FOR THE FAILURE. THE CONTACT ALSO STATED THAT WHEN DRIVING, THE TAIL GATE AJAR LIGHT FLASHED ON THE INSTRUMENT PANEL AND THE CONTACT FEARED THAT IT... Read more
Incident date: Mar 1, 2006
2004 LINCOLN LS. THIS IS THE THIRD TIME THAT I HAVE HAD PROBLEMS WITH THE ACCELERATION. WHEN YOU PUSH ON THE GAS PETAL THE TOOL LIGHT COMES ON AND THE SPEED THAT I CAN DRIVE IS AROUND 30 MILES PER HOUR. I CAN NOT DRIVE THE CARE ON THE HIGHWAY. I HAVE CHANGED THE IGNITION COILS AND NOW I HAVE BEEN TOLD THAT IT IS THE THROTTLE BODY. I HAVE BEEN HAVING THIS PROBLEM FOR ABOUT 4 YEARS ON AND OFF. ... Read more
Incident date: Jul 7, 2010
2004 LINCOLN AVIATOR 74,000 MILES. WHILE ATTEMPTING TO MERGE ONTO INTERSTATE 95 S THE VEHICLE SHUDDERED AND LOST POWER UNABLE TO ACCELERATE. FINAL DETERMINATION BY A MECHANIC DETERMINED THE #8 CYLINDER WAS NOT HOLDING PRESSURE BECAUSE THE VALVE WAS NOT SEALING CORRECTLY. THE 4.6L V8 FORD ENGINE'S VALVE'S ARE POWDER COATED AND THIS CAUSED THE VALUE TO STICK AND OVERTIME WARPED THE VALVE'S COMPO... Read more
Incident date: Sep 23, 2010
2006 LINCOLN NAVIGATOR. FAIL SAFE MODE COMES ON WHILE DRIVING AND SHUTS VEHICLE DOWN. THIS HAS HAPPENED TWICE AND ALSO EXACT SAME INCIDENT TO FRIEND IN DIFFERENT STATE WITH SAME 2006 NAVIGATOR. DECIDED TO REPORT AFTER I CALLED LINCOLN AND THEY HAD RECORD OF MY CALL IN DECEMBER 2009 AND JANUARY 2010 BUT NO RECORD OF THE WORK PERFORMED TO CORRECT THE PROBLEM OR THE DANGEROUS INCIDENT. IT HAPPENE... Read more
Incident date: Apr 1, 2010
THE AIRBAG LIGHT WONT GO OFF. DON'T KNOW IF ITS NOT WORKING OR IS OUT OF THE GAS TO FILL IT UP IN CASE OF IMPACT. HAS A PICTURE WITH A PERSON WITH A SEATBELT ON AND A AIRBAG EXPLODED IN FRONT OF THEM EVEN WHEN THE SEAT BELTS ARE BEING USED. *TR
Incident date: Sep 21, 2010
TL*THE CONTACT OWNS A 2000 LINCOLN LS. WHILE DRIVING APPROXIMATELY 35 MPH THE FRONT PASSENGER SIDE WHEEL CAME OFF. THE CONTACT STATED THAT THERE WERE NO WARNING LIGHTS ON THE DASHBOARD. THE VEHICLE STALLED IN THE MIDDLE OF AN INTERSECTION. THE BOLTS THAT WERE CONNECTED TO THE PASSENGER SIDE LOWER BALL JOINT CAME OFF AND DAMAGED THE INNER FENDER WHEEL WELL. THE VEHICLE WAS TOWED TO HIS RESIDENCE. T... Read more
Incident date: Jun 28, 2010
TL*THE CONTACT OWNS A 2001 LINCOLN LS. THE CONTACT STATED THAT HE WOULD ENGAGE THE CRUISE CONTROL; YET, WHEN HE WANTED TO TURN IT OFF HE HAD TO APPLY THE BRAKES. PRIOR TO THIS FAILURE HE COULD TURN IT OFF BY PRESSING THE BUTTON ON THE STEERING WHEEL. THE MANUFACTURER WAS NOT INFORMED OF THE FAILURE REGARDING THE CRUISE CONTROL. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE ... Read more
LINCOLN
MARK VIII
(1993) - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Sep 23, 2010
Incident date: Sep 22, 2010
TL*THE CONTACT OWNS A 1993 LINCOLN MARK VIII. WHILE DRIVING 50 MPH THE BRAKE LINE ERUPTED. HE CONTINUED TO PUMP THE BRAKES AS THE PEDAL EXTENDED TO THE FLOOR. HE WAS ABLE TO SAFELY DRIVE ONTO THE SIDE OF THE ROAD AND TURN THE VEHICLE OFF. THE VEHICLE WAS TOWED TO A MECHANIC WHO STATED THAT THE BRAKE LINE WAS COVERED WITH RUST AND WAS CAUSED BY SALT. THE MECHANIC REPLACED THE BRAKE LINE WITH NEW ST... Read more
LINCOLN
AVIATOR
(2003) - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Sep 22, 2010
Incident date: Sep 6, 2010
TL* THE CONTACT OWNS A 2003 LINCOLN AVIATOR. THE TRANSMISSION SHIFT CABLE CONTINUOUSLY BECOMES DISLODGED FROM THE SHIFT CABLE BRACKETS. WHILE DRIVING THE SHIFTER WOULD NOT GO INTO GEAR. HE WOULD HAVE TO GO UNDER THE VEHICLE AND SNAP THE CABLES BACK TOGETHER. THERE WAS A RECALL NHTSA#02V313000; COMPONENT: POWER TRAIN:AUTOMATIC TRANSMISSION. AFTER CONTACTING THE DEALER IN REGARDS TO THE FAILURE HE ... Read more
Incident date: Sep 6, 2010
TL* THE CONTACT OWNS A 2003 LINCOLN AVIATOR. THE TRANSMISSION SHIFT CABLE CONTINUOUSLY BECOMES DISLODGED FROM THE SHIFT CABLE BRACKETS. WHILE DRIVING THE SHIFTER WOULD NOT GO INTO GEAR. HE WOULD HAVE TO GO UNDER THE VEHICLE AND SNAP THE CABLES BACK TOGETHER. THERE WAS A RECALL NHTSA#02V313000; COMPONENT: POWER TRAIN:AUTOMATIC TRANSMISSION. AFTER CONTACTING THE DEALER IN REGARDS TO THE FAILURE HE ... Read more
Incident date: Sep 6, 2010
TL* THE CONTACT OWNS A 2003 LINCOLN AVIATOR. THE TRANSMISSION SHIFT CABLE CONTINUOUSLY BECOMES DISLODGED FROM THE SHIFT CABLE BRACKETS. WHILE DRIVING THE SHIFTER WOULD NOT GO INTO GEAR. HE WOULD HAVE TO GO UNDER THE VEHICLE AND SNAP THE CABLES BACK TOGETHER. THERE WAS A RECALL NHTSA#02V313000; COMPONENT: POWER TRAIN:AUTOMATIC TRANSMISSION. AFTER CONTACTING THE DEALER IN REGARDS TO THE FAILURE HE ... Read more
Incident date: Sep 13, 2010
TL* THE CONTACT OWNS A 2001 LINCOLN LS. WHILE TRAVELING 45 MPH THE CONTACT NOTICED A CLUNKING NOISE COMING FROM THE FRONT END DRIVER SIDE OF THE VEHICLE AND THAT WHEN TRAVELING OVER A BUMP THE VEHICLE WILL BEGIN TO SWAY LEFT AND RIGHT. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE LOWER BALL JOINTS NEEDED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS AND THE VEH... Read more
Incident date: Aug 19, 2010
I RECENTLY PURCHASED A 2004 LINCOLN AVIATOR. ABOUT A MONTH AFTER I PURCHASED THIS VEHICLE IT STARTED TO DEVELOP PROBLEMS. THE REAR BEARING SEAL FAILED AND OIL IS LEAKING OUT. THE GEAR SHIFTER ON THE CONSOLE IS STARTING TO STICK AND NOT GO INTO GEAR. I UNDERSTAND THE AVIATOR IS HAVING A LOT OF PROBLEMS IN THESE AREAS. THE VEHICLE ONLY HAD 79000 MILES ON IT WHEN I PURCHASED IT. FORD MUST HAVE USED I... Read more
Incident date: Oct 1, 2006
SAFETY PROBLEM CAR STILL IN WARRANTY TIME AFTER TIME HAD CONCERNS ABOUT MY PROBLEMS NOW HAVE MY CAR AT CROWN FORD NASHVILLE TN. OUT OF WARRANTY NOW HAVE TO PAY 18000 DOLLARS TO FIX, EVEN THE DEALER ASKED FORD TO HELP BUT ITS FELL ON DEAF EARS IM SURE FORD DOES NOT CARE AT ALL. *TR
Incident date: Sep 15, 2010
MY SON,[XXX], GOT A SECOND DEGREE (I'M A PHYSICIAN) BURN ON HIS RIGHT LATERAL CALF BY THE TAIL PIPE WHEN HE WAS STANDING AT THE BACK END OF OUR 09 LINCOLN NAVIGATOR SUV. THE TAIL PIPE IS POINTS BACKWARDS AND, ALTHOUGH IT DOESN'T PROTRUDE, IT IS JUST FLUSH WITH THE REAR BUMPER, THUS WHEN HE WAS LEANING IN TO GRAB HIS TENNIS GEAR HIS RIGHT CALF TOUCHED THE TAIL PIPE. HE NOW HAS A "CRESCENT MOON" SHA... Read more
1 injured
Incident date: Jun 1, 2010
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKE PEDAL WAS ENGAGED FOLLOWED BY A DELAYED RESPONSE. ADDITIONALLY, ON A SEPARATE OCCASION WHEN THE BRAKE PEDAL WAS APPLIED THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE WOULD NOT STOP UNTIL THE GEAR WAS SHIFTED INTO NEUTRAL AND THE ENGINE WAS TURNED OFF. THE CONTACT WAS ABLE TO RESTART TH... Read more
Incident date: Mar 16, 2010
TL* THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT STATED THAT THE FRONT BRAKES WOULD EXHIBIT AN ABNORMAL RUMBLE WHEN ENGAGED. VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVEN TIMES WHERE THE BRAKE PADS AND ROTORS WERE REPLACED YET, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000 AND THE CURRENT MILEAGE WAS APPROXIMAT... Read more
Incident date: Sep 10, 2010
TL*THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT STATED THAT THE ADVANCE TRACK LIGHT ILLUMINATED AND HE WAS UNABLE TO RESET IT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE SENSORS FOR THE ADVANCE TRACK WERE DEFECTIVE. THE CONTACT WAS AWAITING THE ARRIVAL OF THE PARTS. THE VEHICLE WAS NOT REPAIRED AT THE TIME OF THE COMPLAINT. THE MANUFACTURER WAS NO... Read more
Incident date: Sep 10, 2010
TL*THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT STATED THAT THE ADVANCE TRACK LIGHT ILLUMINATED AND HE WAS UNABLE TO RESET IT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE SENSORS FOR THE ADVANCE TRACK WERE DEFECTIVE. THE CONTACT WAS AWAITING THE ARRIVAL OF THE PARTS. THE VEHICLE WAS NOT REPAIRED AT THE TIME OF THE COMPLAINT. THE MANUFACTURER WAS NO... Read more
Incident date: Aug 7, 2010
MY 2004 LINCOLN LS GOES INTO "ETC ENGINE FAILSAFE MODE" WHICH DOESN'T ALLOW THE CAR TO ACCELERATE ANYMORE AND CAUSES THE CAR TO SLOWLY SLOW DOWN. THIS HAPPENS ALL THE TIME ON MY CAR. PROBABLY ONCE EVERY THREE MILES I DRIVE ON AVERAGE BUT IT HAPPENS MOST WHEN THE CAR IS ACCELERATING. I HAVE ALMOST BEEN IN NUMEROUS ACCIDENTS BECAUSE OF THIS PROBLEM. I HAVE REPLACED IGNITION COILS AND THE THROTTLE BO... Read more
Incident date: Aug 24, 2010
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE DRIVING 5 MPH THE CONTACT HEARD A LOUD POPPING NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TOWED TO A GARAGE WHERE THEY STATED THE REAR AXLE WAS BENT. THE REAR WHEEL BEARINGS, SEALS,AND AXLE SHAFTS WERE REPLACED . THE CONTACT REFERENCED RECALL CAMPAIGN NUMBER : 04V328000 SUSPENSION:REAR. THE CONTACT STATED THAT HIS VEHICLE HAS EXP... Read more
Incident date: Aug 18, 2010
THE AIR SUSPENSION SYSTEM HAS FAILED ON MY LUXURY 2004 LINCOLN NAVIGATOR (124,000 MILES). THIS APPEARS TO BE A COMMON FAILURE FOR THIS VEHICLE BASED UPON MY ONLINE RESEARCH. THERE ARE COMPANIES THAT SELL KITS TO REPLACE THE ENTIRE SYSTEM AS IT IS APPARENT THAT NOT FAILING IS NOT AN OPTION. PLEASE SEE THE STRUTMASTERS WEBSITE (HTTP://WWW.STRUTMASTERS.COM/). THIS IS AN EXPENSIVE REPAIR/REPLACEMENT... Read more
Incident date: Aug 18, 2010
THE AIR SUSPENSION SYSTEM HAS FAILED ON MY LUXURY 2004 LINCOLN NAVIGATOR (124,000 MILES). THIS APPEARS TO BE A COMMON FAILURE FOR THIS VEHICLE BASED UPON MY ONLINE RESEARCH. THERE ARE COMPANIES THAT SELL KITS TO REPLACE THE ENTIRE SYSTEM AS IT IS APPARENT THAT NOT FAILING IS NOT AN OPTION. PLEASE SEE THE STRUTMASTERS WEBSITE (HTTP://WWW.STRUTMASTERS.COM/). THIS IS AN EXPENSIVE REPAIR/REPLACEMENT... Read more
Incident date: Sep 11, 2010
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH AS HE BEGAN TO HEAR AN UNUSUAL THUMPING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE EXAMINED FOR THE CAUSE OF FAILURE NOR REPAIRED. THE CONTACT INQUIRED WITH AN AUTHORIZED DEALER IN REGARD TO NHTSA CAMPAIGN ID NUMBER: 04V328000 (SUSPENSION: REAR) AND WAS TOLD THAT HIS VIN WAS EXCLUDED FRO... Read more
Incident date: Sep 11, 2010
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH AS HE BEGAN TO HEAR AN UNUSUAL THUMPING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE EXAMINED FOR THE CAUSE OF FAILURE NOR REPAIRED. THE CONTACT INQUIRED WITH AN AUTHORIZED DEALER IN REGARD TO NHTSA CAMPAIGN ID NUMBER: 04V328000 (SUSPENSION: REAR) AND WAS TOLD THAT HIS VIN WAS EXCLUDED FRO... Read more
Incident date: Apr 30, 2005
MY CAR HAS NUMEROUS PARTS THAT TEAR UP REPEATEDLY, WITHIN A 6 MONTHS TIME. VALVE COVER GASKET HAD REPLACED TWICE WITHIN A 6 MONTHS TIME. THE COIL PACKS GO UP VERY OFTEN. I HAD PANEL BUTTONS JUST TEAR UP FOR NO REASON THREE TIMES! WHEEL CAPS REPLACED NUMEROUS TIMES. OVERHEATING ISSUES, DOOR LOCKING ISSUES, BATTERY REPLACED TWICE WITHIN 2 YEARS TIME. AC ISSUES, (I NEVER USED MY AC..AT ALL) . THIS ... Read more
Incident date: Apr 30, 2005
MY CAR HAS NUMEROUS PARTS THAT TEAR UP REPEATEDLY, WITHIN A 6 MONTHS TIME. VALVE COVER GASKET HAD REPLACED TWICE WITHIN A 6 MONTHS TIME. THE COIL PACKS GO UP VERY OFTEN. I HAD PANEL BUTTONS JUST TEAR UP FOR NO REASON THREE TIMES! WHEEL CAPS REPLACED NUMEROUS TIMES. OVERHEATING ISSUES, DOOR LOCKING ISSUES, BATTERY REPLACED TWICE WITHIN 2 YEARS TIME. AC ISSUES, (I NEVER USED MY AC..AT ALL) . THIS ... Read more
Incident date: Apr 30, 2005
MY CAR HAS NUMEROUS PARTS THAT TEAR UP REPEATEDLY, WITHIN A 6 MONTHS TIME. VALVE COVER GASKET HAD REPLACED TWICE WITHIN A 6 MONTHS TIME. THE COIL PACKS GO UP VERY OFTEN. I HAD PANEL BUTTONS JUST TEAR UP FOR NO REASON THREE TIMES! WHEEL CAPS REPLACED NUMEROUS TIMES. OVERHEATING ISSUES, DOOR LOCKING ISSUES, BATTERY REPLACED TWICE WITHIN 2 YEARS TIME. AC ISSUES, (I NEVER USED MY AC..AT ALL) . THIS ... Read more
Incident date: Apr 30, 2005
MY CAR HAS NUMEROUS PARTS THAT TEAR UP REPEATEDLY, WITHIN A 6 MONTHS TIME. VALVE COVER GASKET HAD REPLACED TWICE WITHIN A 6 MONTHS TIME. THE COIL PACKS GO UP VERY OFTEN. I HAD PANEL BUTTONS JUST TEAR UP FOR NO REASON THREE TIMES! WHEEL CAPS REPLACED NUMEROUS TIMES. OVERHEATING ISSUES, DOOR LOCKING ISSUES, BATTERY REPLACED TWICE WITHIN 2 YEARS TIME. AC ISSUES, (I NEVER USED MY AC..AT ALL) . THIS ... Read more
Incident date: Apr 30, 2005
MY CAR HAS NUMEROUS PARTS THAT TEAR UP REPEATEDLY, WITHIN A 6 MONTHS TIME. VALVE COVER GASKET HAD REPLACED TWICE WITHIN A 6 MONTHS TIME. THE COIL PACKS GO UP VERY OFTEN. I HAD PANEL BUTTONS JUST TEAR UP FOR NO REASON THREE TIMES! WHEEL CAPS REPLACED NUMEROUS TIMES. OVERHEATING ISSUES, DOOR LOCKING ISSUES, BATTERY REPLACED TWICE WITHIN 2 YEARS TIME. AC ISSUES, (I NEVER USED MY AC..AT ALL) . THIS ... Read more