Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Dec 4, 2010
GEAR SHIFT NOT CHANGING SMOOTHLY, GEAR DIFFICULT TO GET OUT OF "PARK" FROM TIME TO TIME. THE TRANSMISSION SHIFT CABLE FINALLY BECOME DISLODGED FROM THE SHIFT CABLE BRACKET AND THE VEHICLE IS UNABLE TO MOVE AT ALL (NOT EVEN ABLE TO PUSH VEHICLE WHILE GEAR IN NEUTRAL). NEEDING TO REPLACE SHIFT CABLE AND GEAR LEVER. *TR
Incident date: Dec 4, 2010
GEAR SHIFT NOT CHANGING SMOOTHLY, GEAR DIFFICULT TO GET OUT OF "PARK" FROM TIME TO TIME. THE TRANSMISSION SHIFT CABLE FINALLY BECOME DISLODGED FROM THE SHIFT CABLE BRACKET AND THE VEHICLE IS UNABLE TO MOVE AT ALL (NOT EVEN ABLE TO PUSH VEHICLE WHILE GEAR IN NEUTRAL). NEEDING TO REPLACE SHIFT CABLE AND GEAR LEVER. *TR
Incident date: Jun 16, 2008
BALL JOINT FAILURE. MY CAR WAS BUILT IN MARCH OF 2002 AND THEY REDESIGNED IT IN APRIL TO A LARGER BALL JOINT WHICH I LEARNED BY TALKING TO A MECHANIC AT THE LINCOLN DEALER. HE SAID THAT HE FIXES A LOT OF THEM BUILT MARCH AND BEFORE BUT HAD NEVER HAD TO FIX A POST MARCH 2002 CAR. I ASKED IF HE HAD EVER UPGRADED IT TO THE NEW DESIGN HE SAID NO, I ASKED IF IT WAS POSSIBLE HE SAID PROBABLY. I TOOK THE... Read more
LINCOLN
NAVIGATOR
(2003) - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Dec 1, 2010
Incident date: Sep 3, 2008
TL*THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH THE FRONT AND REAR SUSPENSION FAILED AND CAUSED THE VEHICLE TO BOUNCE ABNORMALLY. WHILE TURNING THE STEERING WHEEL HE COULD FEEL THE BODY OF THE TRUCK TOUCH THE TIRE. THE ABS LIGHTS ILLUMINATED ON THE INSTRUMENTAL PANEL PRIOR TO THE FAILURE. THE VEHICLE WAS INSPECTED AND REPAIRED IN APRIL 2008 ... Read more
Incident date: Sep 3, 2008
TL*THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH THE FRONT AND REAR SUSPENSION FAILED AND CAUSED THE VEHICLE TO BOUNCE ABNORMALLY. WHILE TURNING THE STEERING WHEEL HE COULD FEEL THE BODY OF THE TRUCK TOUCH THE TIRE. THE ABS LIGHTS ILLUMINATED ON THE INSTRUMENTAL PANEL PRIOR TO THE FAILURE. THE VEHICLE WAS INSPECTED AND REPAIRED IN APRIL 2008 ... Read more
Incident date: Sep 3, 2008
TL*THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH THE FRONT AND REAR SUSPENSION FAILED AND CAUSED THE VEHICLE TO BOUNCE ABNORMALLY. WHILE TURNING THE STEERING WHEEL HE COULD FEEL THE BODY OF THE TRUCK TOUCH THE TIRE. THE ABS LIGHTS ILLUMINATED ON THE INSTRUMENTAL PANEL PRIOR TO THE FAILURE. THE VEHICLE WAS INSPECTED AND REPAIRED IN APRIL 2008 ... Read more
Incident date: Nov 27, 2010
TL*THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE THE VEHICLE WAS PARKED THE CONTACT TRIED OPENING THE DRIVERS SIDE DOOR AND THE LATCH ASSEMBLY BROKE. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS INFORMED BY A TECHNICIAN THAT THE LATCH WAS NO LONGER AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Incident date: Nov 28, 2009
SUSPENSION RELAY FAILS THEN COMPRESSOR FAILS NOW IT STILL WILL NOT FILL AND HOLD AS IT SHOULD RIGHT FRONT DIPS DANGEROUSLY LOW NO REAL FIX OR RELIEF IN SIGHT. *TR
Incident date: Nov 18, 2010
THE BRAKE AND GAS PEDALS ON MY LINCOLN MKZ ARE LOCATED SO CLOSE TO EACH OTHER AND AT THE SAME HEIGHT THAT I HAVE TWICE EXPERIENCED ACCELERATION INSTEAD OF BRAKING WHEN PUTTING ON THE BRAKES BECAUSE I DID NOT MOVE MY FOOT ENOUGH TO CLEAR THE GAS PEDAL. I HAVE INQUIRED TO MY DEALER ABOUT MAKING AN ADJUSTMENT TO THE BRAKES PEDAL HEIGHT OR SPACING BUT WAS ADVISED THAT THIS COULD NOT BE DONE. THIS DESI... Read more
Incident date: Nov 18, 2010
THE BRAKE AND GAS PEDALS ON MY LINCOLN MKZ ARE LOCATED SO CLOSE TO EACH OTHER AND AT THE SAME HEIGHT THAT I HAVE TWICE EXPERIENCED ACCELERATION INSTEAD OF BRAKING WHEN PUTTING ON THE BRAKES BECAUSE I DID NOT MOVE MY FOOT ENOUGH TO CLEAR THE GAS PEDAL. I HAVE INQUIRED TO MY DEALER ABOUT MAKING AN ADJUSTMENT TO THE BRAKES PEDAL HEIGHT OR SPACING BUT WAS ADVISED THAT THIS COULD NOT BE DONE. THIS DESI... Read more
Incident date: Nov 22, 2010
TL*THE CONTACT OWNS A 1998 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, SHE TURNED ON THE IGNITION BUT THE SOUND OF THE IGNITION STARTING WOULD NOT STOP. THE VEHICLE WAS NOT IN A DRIVABLE STATE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
Incident date: Aug 1, 2010
TL*THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. WHILE THE VEHICLE WAS STOPPED, THE CONTACT NOTICED THAT THE REAR PASSENGERS COULD NOT GET OUT OF THE VEHICLE UNLESS A DRIVER OR FRONT SEAT PASSENGER UNLOCKED THE DOOR. THE CHILD SAFETY LOCKS WERE NOT ENGAGED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE FAILURE COULD NOT BE EXPLAINED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY WOU... Read more
Incident date: Nov 15, 2010
1999 LINCOLN NAVIGATOR-SPARK PLUG BLOW OUT. *TR
Incident date: Nov 15, 2010
1999 LINCOLN NAVIGATOR-SPARK PLUG BLOW OUT. *TR
Incident date: Nov 10, 2010
TL*THE CONTACT OWNS A 1998 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 20 MPH THE VEHICLE OVER HEATED AND THE MANIFOLD CRACKED. THE VEHICLE WAS TOWED TO HIS RESIDENCE. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER FOR THE FAILURE. HE CALLED THE MANUFACTURER AND WAS ADVISED THAT HE HAD TO PAY FOR THE REPAIRS. HE REFERENCED AN UNKNOWN MANUFACTURER'S RECALL. THE VEHICLE WAS PURCHASED USED IN 2007... Read more
Fire
Incident date: Jul 20, 2008
TL*THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT WAS DRIVING 70 MPH WHEN HE NOTICED AN ABNORMAL ROARING NOISE FROM THE REAR PASSENGER SIDE WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE REAR PASSENGER SIDE AXLE, BEARING AND SEAL WERE REPLACED. THE FAILURE RECURRED WITHIN TWO MONTHS. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHERE THE REAR PASSENGER SIDE AXLE... Read more
LINCOLN
NAVIGATOR
(1998) - POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Nov 18, 2010
Incident date: Nov 13, 2010
TL*THE CONTACT OWNS A 1998 LINCOLN NAVIGATOR. WHILE THE VEHICLE WAS PARKED ON A DECLINE IN A PARKING LOT THE VEHICLE ROLLED OUT OF THE PARKING LOT INTO THE STREET AND CRASHED INTO ANOTHER VEHICLE THAT WAS AT A TRAFFIC LIGHT. SLIGHT DAMAGE WAS DONE TO THE OTHER VEHICLE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS SHIFTED INTO PARK GEAR THE VEHICLE WOULD NOT MOVE. TO PREVENT THE VEHICLE FROM ROLL... Read more
Crash
Incident date: Nov 16, 2009
TL*THE CONTACT OWNS A 2005 LINCOLN TOWNCAR. THE CONTACT STATED THAT THE TAILLIGHTS TURNED OFF AND WERE REPAIRED SEVERAL TIMES. THE DEALER HAD REPLACED FUSES AND BULBS. THE FAILURE CONTINUED. THE CURRENT MILEAGE WAS APPROXIMATELY 34,000. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. UPDATED 01/31/11 *BF UPDATED 02/03/11
Incident date: Nov 13, 2010
VERY NOISY REAR AXLE BEARINGS, FORD HAS A SAFETY RECALL IF THIS VEHICLE HAD BEEN SOLD AS A FLEET VEHICLE,SAFETY #04S16,THEY WOULD REPAIR IT FREE OF CHARGE AS A SAFETY ISSUE, I PURCHASED THIS VEHICLE 12-20-06 IN FL.IT HAD 52,343 MI. AT THAT TIME., THOUGHT THE NOISE WAS COMING FROM THE TYPE OF ROAD SURFACE IN FL. AND THE SALESMAN SAID IT WAS THE ROAD ALSO, BROUGHT IT TO INDIANA AND IT HAS GOTTEN WOR... Read more
Incident date: Feb 1, 2010
MULTIPLE INSTANCES OF FRONT BRAKES GRINDING WHEN BRAKING. PURCHASED CAR AS A DEMO IN DECEMBER 2009 WITH 7800 MILES. BRAKES WERE GRINDING WITHIN 30 DAYS. HAS BEEN IN THE DEALERSHIP MULTIPLE TIMES. GOING FOR FOURTH (?) REPAIR AS SOON AS PARTS ARRIVE. APPARENTLY THERE IS AN TSB ISSUED BY FORD/LINCOLN.
Incident date: Nov 1, 2010
TL* THE CONTACT OWNS A 2002 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE BEGAN JERKING EXCESSIVELY AND EXHIBITING LOUD, ABNORMAL NOISES FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DISCOVERED THAT ONE OF THE CYLINDERS MALFUNCTIONED AND CAUSED THE VEHICLE TO RUN ON SEVEN CYLINDERS INSTEAD OF EIGHT. HE ALSO DISCOVERED THAT COO... Read more
Incident date: Sep 27, 2010
SUSPENSION PROBLEMS IN MY 2003 LINCOLN NAVIGATOR. *TR
Incident date: Nov 1, 2010
THE TRANSMISSION SHIFT ABRUPTLY AND VERY HARD GEAR SHIFTS AT TIMES. I ALSO HAD THE CAR LOOSE COMPLETE POWER WHILE DRIVING AT LOW SPEEDS. I WOULD PRESS THE ACCELERATOR BUT THE CAR WOULD NOT RESPOND TO THE THROTTLE INPUT. *TR
Incident date: Nov 1, 2010
THE TRANSMISSION SHIFT ABRUPTLY AND VERY HARD GEAR SHIFTS AT TIMES. I ALSO HAD THE CAR LOOSE COMPLETE POWER WHILE DRIVING AT LOW SPEEDS. I WOULD PRESS THE ACCELERATOR BUT THE CAR WOULD NOT RESPOND TO THE THROTTLE INPUT. *TR
Incident date: Nov 9, 2010
THE HEAD LIGHTS ON THE 94 LINCOLN MARK 8 DO NOT PUT OUT ENOUGH LIGHT TO SAFELY SEE WHILE DRIVING DOWN THE RD, IT APPEARS THE REFLECTIVE MATERIAL IS GONE, THE HEADLIGHTS HAVE BEEN POLISHED TO REMOVE SCRATCHES AND YELLOWING, THEY WERE ALSO AIMED, TO MAKE MATTERS WORSE FORD DOES NOT OFFER HEADLIGHT ASSEMBLIES FOR THIS CAR ANYMORE NOR DO THEY HAVE A SOLUTION TO FIX IT AVAILABLE. *TR
Incident date: Sep 7, 2010
TL*THE CONTACT OWNS A 2010 LINCOLN MKS. THE CONTACT STATED THAT WHILE DRIVING 1 MPH, THE VEHICLE CRASHED INTO A LARGE ROCK. AS A RESULT, THE FRONT BUMPER CRACKED THE WINDSHIELD WIPER RESERVOIR WHICH MADE LIQUID SPILL OUT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE BUMPER WAS PUSHED BACK IN PLACE BUT THERE WAS A HOLE IN THE WIPER WASHER FLUID TANK. THE VEHICLE HAD NOT BEEN REPAIRED. TH... Read more
Crash
Incident date: Aug 21, 2010
TL*THE CONTACT OWNS A 2008 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHEN HE DEPRESSED THE BRAKE PEDAL AT A SLOW SPEED, THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT EXPERIENCED THE FAILURE AND REAR ENDED ANOTHER VEHICLE. THERE WERE NO INJURIES AND NO POLICE REPORT WAS FILED. THE CONTACT BELIEVED THAT THE BRAKE PEDAL AND THE ACCELERATOR PEDAL WERE TOO CLOSE WHICH MAY HAVE CAUSED THE FAILURE. THE C... Read more
Crash
Incident date: Oct 3, 2010
VEHICLE HAS PROBLEMS WITH AIR RIDE SUSPENSION. THIS OCCURS ABOUT EVERY TWO WEEKS, THIS CAUSES THE VEHICLE TO OPERATE ERRATICALLY. THE DEALER TRIED TO FIX THE PROBLEM BUT IT STILL CONTINUES TO HAVE ISSUES. *TR
Incident date: Sep 4, 2010
TL*THE CONTACT OWNS A 2004 LINCOLN NAVIGATOR. THE AIR SUSPENSION ON THE FRONT OF THE VEHICLE WAS NOT LIFTING UP PROPERLY IN ORDER FOR THE VEHICLE TO DRIVE WITHOUT ANY INCIDENT. ON COLD DAYS THE SUSPENSION DOES NOT ALLOW THE FRONT END TO LIFT UP; YET, THE VEHICLE HAD TO BE WARM OR THE TEMPERATURE OUTSIDE HAD TO BE WARM. THE VEHICLE WAS NOT TAKEN TO THE DEALERSHIP FOR INSPECTION WHICH WAS TAKEN TO ... Read more
Incident date: Oct 30, 2010
STEERING LOSS DUE TO BALL JOINT AND CONTROL ARM FAILURE FOR THE SECOND TIME. PARTS WERE REPAIRED. VIN NOT INCLUDED IN RECALL FOR SAME PROBLEM. *TR
Incident date: Oct 30, 2010
STEERING LOSS DUE TO BALL JOINT AND CONTROL ARM FAILURE FOR THE SECOND TIME. PARTS WERE REPAIRED. VIN NOT INCLUDED IN RECALL FOR SAME PROBLEM. *TR
Incident date: Nov 2, 2010
WITHOUT IMPACT THE TAILGATE APPLIQUE OF MY 2004 LINCOLN AVIATOR CRACKED. I UNDERSTAND THIS IS COMMON AMONG FORD EXPLORERS MERC. MOUNTAINEERS AND AVIATORS AS REPORTED BY MY LOCAL FORD DEALER AND VARIOUS BODYSHOPS AND THOUSANDS ON THE INTERNET WITH SIMILAR DEFECTS. FORD WONT FIX IF ITS OUT OF WARRANTY . THE BROKEN TAILGATE SECTION CAN DISLODGE AND CAUSE DAMAGE TO PEDESTRIANS OR MOTORISTS. PLEASE A... Read more
Incident date: Oct 20, 2010
BOTH BACK WHEEL BEARINGS FAIL. UNDER NORMAL DRIVING CONDITIONS. ALMOST LOST BACK WHEEL WHILE DRIVING. CAR DEVELOPS DEATH WOBBLE AND LOOKS LIKE YOUR DRUNK DRIVING. *TR
Incident date: Nov 1, 2010
2008 LINCOLN TOWN CAR. CONSUMER STATES WHEN THE BRAKE PEDAL IS DEPRESSED, THE GAS PEDAL IS ALSO DEPRESSED *TGW THE CONSUMER STATED INSTEAD OF STOPPING, HE HIT A STOP SIGN. *JB
Crash
Incident date: Sep 21, 2009
TL* THE CONTACT LEASED A 2010 LINCOLN MKS. THE CONTACT STATED THAT WHEN THE PUSH TO START BUTTON WAS DEPRESSED, THE RADIO WOULD ENGAGE AS OPPOSED TO THE VEHICLE. THE CONTACT STATED THAT HE WOULD HAVE TO DEPRESS THE BUTTON TWICE BEFORE THE VEHICLE WOULD START. IN ADDITION, THE CONTACT WAS UNABLE TO LOAD CD'S INTO THE CD PLAYER. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS IN... Read more
Incident date: Aug 17, 2009
THE PLASTIC BRACKET THAT ATTACHES THE SUN VISORS TO THE CEILING IN MY 2004 LINCOLN AVIATOR HAVE DEGRADED AND SHATTERED WITH THE VISOR FALLING OUT OF THE CEILING INTO MY FACE AS I WAS DRIVING. THE SAME CRACKS ARE APPARENT ON THE PASSENGER SIDE VISOR BRACKET BUT ARE HOLDING AT THIS TIME. THIS FAILURE OCCURRED IN AUGUST '09 WHILE ON A TRIP TO VIRGINIA. WHEN I WENT TO THE LOCAL FORD DEALERSHIP FOR... Read more
Incident date: Oct 27, 2010
TL*THE CONTACT OWNS A 2004 LINCOLN NAVIGATOR. THE CONTACT WAS DRIVING APPROXIMATELY 15 MPH WHEN THE STEERING COLUMN LOCKED AND THEN THE STEERING WHEEL TURNED IN THE RIGHT POSITION WITHOUT WARNING. SUDDENLY, THERE WAS A LOSS OF STEERING CONTROL AND THE VEHICLE TRAVELED OVER A CURB UP AN EMBANKMENT. WHEN THE BRAKES WERE ENGAGED THE VEHICLE CAME TO A STOP. THE VEHICLE WAS DRIVEN FROM THE EMBANKMENT A... Read more
Crash
Incident date: Sep 27, 2010
THE SIRIUS TRAVEL LINK (THRU MYLINCOLN TOUCH) DOES NOT WORK AND HAS NOT WORKED FROM DAY 1 OF PICKING UP THE SUV ON 9/27/10. AT FIRST LINCOLN WOULD NOT ADMIT ANY ISSUES BUT NOW THEY FINALLY DO BUT DO NOT SAY WHEN A FIX WILL BE AVAILABLE. I SHOULD HAVE BEEN TOLD THAT OPTION WAS NOT WORKING BEFORE THEY HAD ME SIGN A LEASE FOR THE CAR. ALOT OF US ARE PAYING FOR SOMETHING THAT DOES NOT WORK AND DO N... Read more
Incident date: Oct 22, 2009
TL*THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHEN DRIVING AT LOW SPEEDS, THE VEHICLE SUDDENLY STALLED. THE CONTACT SHIFTED INTO NEUTRAL AND RESTARTED THE VEHICLE. THE FAILURE OCCURRED SEVERAL TIMES. THE CONTACT INFORMED THE DEALER OF THE FAILURE WAS TOLD THERE WERE NO RELATED RECALLS. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000 AND THE CU... Read more
Incident date: Aug 29, 2010
TL*THE CONTACT OWNS A 2006 LINCOLN ZEPHYR EQUIPPED WITH MICHELIN ENERGY TIRES, SIZE P225/50/R17. WHILE THE VEHICLE WAS BEING SERVICED, THE CONTACT WAS INFORMED THAT ALL FOUR TIRES (ORIGINAL) NEEDED TO BE REPLACED DUE TO DRY ROTTING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO CONFIRMED. THE TIRES HAD NOT BEEN REPLACED. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000 AND THE CURRENT MILEAGE WAS ... Read more
Incident date: Oct 26, 2010
MY SON AND I WERE DRIVING A 2001 LINCOLN TOWN CAR ON FLAT SMOOTH WET ROAD WHEN THE PASSENGER SIDE AIRBAG DEPLOYED FOR NO APPARENT REASON. MY SON RECEIVED SLIGHT ABRASIONS TO HIS RIGHT CHEEK AND RIGHT ARM. *TR
Incident date: Oct 24, 2010
2005 LINCOLN LS V8 ETC FAILSAFE ERROR -- MAINLY HAPPENS AFTER HEAVY RAIN. CAR WILL NOT SHIFT CORRECTLY THEN LOSES POWER. ETC FAILSAFE & PARKING BRAKE ERROR IS SHOWN ON DASHBOARD. HAPPENS CONSTANTLY ON THE HIGHWAY WHEN TRYING TO MERGE OR PASS SOMEONE. DEALERSHIP SAYS IS HAS SOMETHING TO DO WITH THE PARKING BRAKE TRYING TO AUTOMATICALLY ENGAGE. *TR
Incident date: Oct 20, 2010
TL*THE CONTACT OWNS A 2005 LINCOLN AVIATOR. THE CONTACT STATED THAT THE REAR HATCH WAS CRACKED UNDERNEATH GLASS HINGE. THE DEALER WAS INFORMED ABOUT THE PROBLEM AND STATED THAT THEY HAVE NOT HEARD THIS HAPPEN ON ANY OTHER LINCOLN MODELS. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 58990.
Incident date: Oct 25, 2010
SHIFT LEVER BECAME STUCK IN DRIVE IN OUR GARAGE. WE WERE NOT ABLE TO MOVE THE SHIFTER OUT OF DRIVE TO PARK OR ANY OTHER GEAR. WE WERE ABLE TO TURN THE CAR ENGINE OFF BUT THE KEY REMAINED LODGED IN THE COLUMN. THIS OCCURRED ON A 2005 AVIATOR AS WAS DISCUSSED IN ANOTHER REPORT IN THE DATABASE. THE DEALER HAS QUOTED A $950 REPAIR CHARGE. NO COVERAGE BY FORD/LINCOLN. *TR
Incident date: Oct 24, 1999
TL*THE CONTACT OWNS A 1999 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE VEHICLE HAD NOT BEEN DRIVEN AT ALL ON SATURDAY, BUT AT 4:30 AM SUNDAY MORNING THEY WERE AWAKENED BECAUSE THE VEHICLE WAS ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND WILL PROVIDE A FIRE REPORT. THE FIRE STARTED UNDERNEATH THE HOOD AND THE CONTACT STATED THAT IT WAS RELATED TO THE RECALL FOR THE VEHICLE SPEED CONTRO... Read more
Fire
Incident date: Oct 8, 2010
2006 NAVIGATOR WOULD KEEP MISFIRING EVEN AFTER COILS WERE REPLACED. DEALER FIRST REPORTS IT WAS A VALVE. AFTER INSPECTION VALVE WAS NOT THE PROBLEM BUT A BURNT HEAD WAS THE CAUSE. HEAD WENT TO OUTSIDE SHOP FOR REPAIR BUT THE SHOP SAYS NOW THAT THE PROBLEM MIGHT BE LOWER IN THE ENGINE. A NEW ENGINE IS BEING SUGGESTED BY THE DEALER BUT THE WARRANTY COMPANY MAY NOT PAY. CAR HAS 44000 MILES CURRENTLY.... Read more
Incident date: Sep 1, 2010
AIR BAGS ARE VERY LOUD AND THEY RUN OFTEN AIR CONDITIONING IN REAR MAKES A POPPING NOISE AIR CONDITIONING IN BLOWS THROUGH FLOOR VENTS WHEN I ACCELERATE I HAVEN'T BEEN ABLE TO FIX IT BECAUSE IT IS TOO EXPENSIVE. *TR
Incident date: Sep 1, 2010
AIR BAGS ARE VERY LOUD AND THEY RUN OFTEN AIR CONDITIONING IN REAR MAKES A POPPING NOISE AIR CONDITIONING IN BLOWS THROUGH FLOOR VENTS WHEN I ACCELERATE I HAVEN'T BEEN ABLE TO FIX IT BECAUSE IT IS TOO EXPENSIVE. *TR
Incident date: Jan 1, 1901
2008 LINCOLN MKZ. CONSUMER WRITES REGARDING UNRESOLVED DRIVER DISTRACTIONS *TGW THE CONSUMER STATED THE DISPLAYS ON THE MESSAGE CENTER SUCH AS THE ODOMETER, COMPASS AND RADIO ARE UNREADABLE ON A REASONABLY BRIGHT DAY WITHOUT SERIOUS PROLONGED DISTRACTION FROM THE ROADWAY. THE CONSUMER STATED THERE IS NO ILLUMINATION CONTROL TO INCREASE VISIBILITY AND THE DISPLAY SURFACES ARE GLOSSY, EASILY REFLE... Read more
Incident date: May 15, 2009
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN HE NOTICED THAT HE WAS UNABLE TO READ THE SPEEDOMETER OR THE INFORMATION CENTER BECAUSE OF THE SUN GLARE. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY COULD NOT DUPLICATE THE FAILURE. THE DEALER ADVISED THE CONTACT THAT HE HAD NO ISSUES READING THE INFORMATION CENTER. THE CONTACT STATED HE HAD THE WINDOWS TI... Read more