Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Nov 26, 2010
TERMINAL ISSUES WITH THE TRANSMISSION IN MY 2000 LINCOLN LS ! I AND EVERYONE ELSE ARE HAVING ISSUES WITH THE TRANSMISSIONS IN THE LINCOLN LS MODELS. BOTH THE V-8 & V-6 MODELS HAVE CONSTANT ISSUES WITH TRANSMISSION FAILURES & PUTS THE OWNERS AT RISK WHILE DRIVING THESE VEHICLES ! I WAS PASSING A SEMI WHEN MY FAILURE HAPPENED AND THE CAR LOST COMPLETE POWER AND WE ALMOST GOT HIT HEAD ON BY AN ONCO... Read more
Incident date: Jan 11, 2011
I HAVE BEEN HAVE BEEN MADE AWARE OF A ISSUE WITH MY LINCOLN LS SEDAN 2004 V8 WITH THE FAILURE OF THE COILS. THERE HAS BEEN AN EXTENDED WARRANTY BY LINCOLN FORD PERTAINING TO THE RECALL OR DAMAGE PARTS ON MY MODEL.THE WARRANTY WAS EXTENDED FOR 10 YEARS OR 100,000 MILES FOR THIS PROBLEM. THE ISSUE IS THAT WITH THE COILS FAILING IT AFFECTS THE THROTTLE BODY IN EVERY INSTANCE WITH THE COILS FAILING. I... Read more
Incident date: Jan 4, 2011
I WAS NEVER NOTIFIED ABOUT THE FORD RECALLS ON INTAKE MANIFOLD, I RECENTLY FOUND OUT THAT MY MANIFOLD HAD CRACKED AND THAT PRIOR TO IT BRAKING FORD HAD SETTLE A LAWSUIT REGARDING SAID PROBLEM. I HAVE NEVER NOR HAS MY GODFATHER BE NOTIFIED ABOUT THE RECALL ITEM. KNOWN FORD RECALLS: 97M91, 99M01, 01M02 DID NOT APPLY TO PRIVATELY OWNED VEHICLES WHY. *TR
Incident date: Mar 12, 2007
TL*THE CONTACT OWNS A 2006 LINCOLN NAVIGATOR. THE CONTACT WAS DRIVING APPROXIMATELY BETWEEN 40-45 MPH WHEN THE SAFE ENGINE MODE WARNING LIGHT ILLUMINATED AND THEN THE VEHICLE IMMEDIATELY STALLED. THE ENGINE RESTARTED AND RESUMED OPERATION. THE VEHICLE WAS TAKEN TO THE DEALER FIVE TIMES REGARDING THE SIMILAR FAILURE. THE TECHNICIAN REPROGRAMMED THE COMPUTERIZED SYSTEM SOFTWARE AND THE FUEL PUMP WAS... Read more
Incident date: Jan 12, 2011
I RECENTLY WENT TO A MECHANIC AND WAS TOLD THAT MY INTAKE MANIFOLD ON MY 2000 LINCOLN TOWNCAR WAS LEAKING. HE ALSO ADVISED ME ABOUT A RECALL ABOUT THE LEAKING MANIFOLDS BUT WHEN I CONTACTED LINCOLN THEY DENIED ANY RECALLS ABOUT IT. I HAVE YET NOT REPAIRED MY INTAKE MANIFOLD AND AM STILL WAITING FOR A RESPONSE FROM FORD OR LINCOLN FROM MY LETTERS THAT I HAVE WRITTEN. *TR
Incident date: Jan 17, 2011
2003 AVIATOR 4.6 V8 WITH 102,000 MILES. MAINTAINED MAINTENANCE WHICH I HAVE HAD VEHICLE FOR ABOUT A YEAR. CAR RAN FINE. ALL OF A SUDDEN VEHICLE WOULD NOT START. HAD TO HAVE TRANSMISSION SHIFTER CABLE REPLACE. RAN OKAY FOR ABOUT 6 MONTHS THAN STARTED HEARING KNOCKING SOUND FROM ENGINE. TOOK TO FORD CERTIFIED MECHANIC WHICH THEY PULLED ENGINE APART AND COULD NOT DETERMINE PROBLEM. THEY STATED... Read more
Incident date: Jun 16, 2010
TOOK MY 1995 LINCOLN TOWN CAR IN FOR RECALL AND IT WAS NOT PERFORMED AS STATED IN THE RECALL... A FUSED WIRING HARNESS WAS NOT INSTALLED BY THE DEALER. *TR
Incident date: Jan 17, 2011
A PUDDLE APPEARED UNDER PASS.SIDE OF VEHICLE,TOOK IT TO DEALER ,THEY FOUND THE PLASTIC INTAKE HAD CRACKED WHERE THE HEATER HOSE CONNECTS TO THE INTAKE,WAS TOLD :"NO WARRANTY ON PLASTIC INTAKES ", VEHICLE IS 10 YRS OLD,2000 LINCOLN TOWN CAR,NEVER RECEIVED ANY INFORMATION ABOUT A CLASS ACTION LAWSUIT,REPLACEMENT COST IS $1100.00 FROM THE DEALER ,THEY TOLD ME THERE IS A 1 YR WARRANTY ON REPLACEMENT P... Read more
LINCOLN
CONTINENTAL
(1998) - SEAT BELTS
Jan 12, 2011
Incident date: Nov 30, 2010
THE RIGHT AND LEFT SEATS BELTS IN THE REAR OF CAR WILL NO LONGER RETRACT. I GOT THEM UNSTUCK A COUPLE TIMES BUT IT HAPPENS AGAIN AND AGAIN. I AM AFRAID BECAUSE MY KIDS SIT BACK THERE.
Incident date: Jan 3, 2011
I AM HAVING CONTINUOUS PROBLEMS WITH MY 2006 LINCOLN NAVIGATOR. FOR A VEHICLE OF THIS QUALITY, I NEVER DREAM OF SO MANY PROBLEM. I HAD MY SUSPENSION SYSTEM FIX LAST YEAR AT THE DEALER. 1 YEAR HAS PASS NOW IT IS GONE OUT AGAIN. I HAD MY CATALYST CONVERTER FIX AT THE DEALER ABOUT 2 YEARS AGO. 1 YEAR LATER THEY ARE GONE OUT AGAIN. NOW I AM RIDING AROUND WITH A BOUNCING NAVIGATOR AND A SLUGGIST R... Read more
Incident date: Jan 3, 2011
I AM HAVING CONTINUOUS PROBLEMS WITH MY 2006 LINCOLN NAVIGATOR. FOR A VEHICLE OF THIS QUALITY, I NEVER DREAM OF SO MANY PROBLEM. I HAD MY SUSPENSION SYSTEM FIX LAST YEAR AT THE DEALER. 1 YEAR HAS PASS NOW IT IS GONE OUT AGAIN. I HAD MY CATALYST CONVERTER FIX AT THE DEALER ABOUT 2 YEARS AGO. 1 YEAR LATER THEY ARE GONE OUT AGAIN. NOW I AM RIDING AROUND WITH A BOUNCING NAVIGATOR AND A SLUGGIST R... Read more
Incident date: Jan 3, 2011
I AM HAVING CONTINUOUS PROBLEMS WITH MY 2006 LINCOLN NAVIGATOR. FOR A VEHICLE OF THIS QUALITY, I NEVER DREAM OF SO MANY PROBLEM. I HAD MY SUSPENSION SYSTEM FIX LAST YEAR AT THE DEALER. 1 YEAR HAS PASS NOW IT IS GONE OUT AGAIN. I HAD MY CATALYST CONVERTER FIX AT THE DEALER ABOUT 2 YEARS AGO. 1 YEAR LATER THEY ARE GONE OUT AGAIN. NOW I AM RIDING AROUND WITH A BOUNCING NAVIGATOR AND A SLUGGIST R... Read more
Incident date: Jan 3, 2011
I AM HAVING CONTINUOUS PROBLEMS WITH MY 2006 LINCOLN NAVIGATOR. FOR A VEHICLE OF THIS QUALITY, I NEVER DREAM OF SO MANY PROBLEM. I HAD MY SUSPENSION SYSTEM FIX LAST YEAR AT THE DEALER. 1 YEAR HAS PASS NOW IT IS GONE OUT AGAIN. I HAD MY CATALYST CONVERTER FIX AT THE DEALER ABOUT 2 YEARS AGO. 1 YEAR LATER THEY ARE GONE OUT AGAIN. NOW I AM RIDING AROUND WITH A BOUNCING NAVIGATOR AND A SLUGGIST R... Read more
Incident date: Dec 1, 2010
FAILURE OF THE PLASTIC INTAKE MANIFOLD SYSTEM. LOSS OF COOLANT, ENGINE OVERHEATED, LOSS OF POWER AND CONTROL IN HEAVY TRAFFIC PRESENTED A SERIOUS SAFETY HAZARD. ENGINE INTAKE MANIFOLD SYSTEM IS A DESIGN FLAW AND SUBJECT OF AN EARLIER RECALL BY MANUFACTURER.
Incident date: Dec 29, 2010
WHILE DRIVING MY 2005 LINCOLN NAVIGATOR THE VEHICLE STOPPED IN THE MIDDLE OF TRAFFIC WITHOUT ANY WARNING. EVENTUALLY RESTARTED THE VEHICLE AND TOOK IT TO THE DEALER. THE PROBLEM WAS A FAULTY THROTTLE BODY ASSEMBLY. WE HAD TO GET THE THROTTLE BODY ASSEMBLY REPLACED. THE OLD PART IS NOT AVAILABLE. *LN
Incident date: Dec 29, 2010
WHILE DRIVING MY 2005 LINCOLN NAVIGATOR THE VEHICLE STOPPED IN THE MIDDLE OF TRAFFIC WITHOUT ANY WARNING. EVENTUALLY RESTARTED THE VEHICLE AND TOOK IT TO THE DEALER. THE PROBLEM WAS A FAULTY THROTTLE BODY ASSEMBLY. WE HAD TO GET THE THROTTLE BODY ASSEMBLY REPLACED. THE OLD PART IS NOT AVAILABLE. *LN
Incident date: Dec 10, 2010
MY 2004 LINCOLN AVIATOR ENGINE HAS A BURNT VALVE WITH LESS THAN 90K MILES ON IT. RICH MORTON LINCOLN DEALERSHIP IN GLEN BURNIE, MD SAYS MY REPAIR WILL BE $5,400 IF I WANT TO FIX IT, WHICH THEY DO NOT RECOMMEND. I SEE ONLINE THAT MANY OTHERS HAVE THE VERY SAME PROBLEM WITH THIS VEHICLE. I HAVE ALSO HAD TO TOW IN MY CAR AS SEVERAL TIMES THE GEARSHIFT STUCK IN PARK AND COULD NOT BE SHIFTED TO DRIVE. ... Read more
Incident date: Jan 6, 2011
HAVE A 2005 LINCOLN LS.. THE CHROME PLATING IS SEPARATING FROM THE RIMS. THIS IS BREAKING THE SEAL CAUSING AIR LEAKS AND CHANGING OF FLAT TIRES.. HAVE NO CONFIDENCE THAT THE TIRES WILL STAY INFLATED.. *TR
Incident date: Jan 6, 2011
GEAR SHIFT KNOB CAME LOOSE. CAUSING THE VEHICLE TO BE LOCKED INTO THE DRIVE POSITION. COULD NOT USE REVERSE, NEUTRAL OR PARK. I COULD NOT SHIFT THE VEHICLE OUT OF THE DRIVE. DEALERSHIP TELLS ME THAT THE WHOLE ASSEMBLY NEEDS TO BE REPLACED. *TR
Incident date: Sep 17, 2009
CLICK AND GRINDING FROM FRONT END WHEN TURNING. EVENTUALLY BEARINGS HAD TO BE REPLACED AND IT WAS ONLY 1 YEAR OLD. A COUPLE MONTHS LATER RIGHT FRONT WHEEL BROKE OFF WHILE DRIVING AND ALMOST CRASHED, IT TOOK FORD OVER A MONTH UNTIL I GOT MY VEHICLE BACK, NOW REAR SHOCKS ARE LEAKING AND NEED TO BE REPLACED UNDER WARRANTY, I WAS JUST TOLD TODAY THAT THE TRANSMISSION IS LEAKING DUE TO A FAULTY PART ... Read more
Crash
Incident date: Sep 17, 2009
CLICK AND GRINDING FROM FRONT END WHEN TURNING. EVENTUALLY BEARINGS HAD TO BE REPLACED AND IT WAS ONLY 1 YEAR OLD. A COUPLE MONTHS LATER RIGHT FRONT WHEEL BROKE OFF WHILE DRIVING AND ALMOST CRASHED, IT TOOK FORD OVER A MONTH UNTIL I GOT MY VEHICLE BACK, NOW REAR SHOCKS ARE LEAKING AND NEED TO BE REPLACED UNDER WARRANTY, I WAS JUST TOLD TODAY THAT THE TRANSMISSION IS LEAKING DUE TO A FAULTY PART ... Read more
Crash
Incident date: Sep 17, 2009
CLICK AND GRINDING FROM FRONT END WHEN TURNING. EVENTUALLY BEARINGS HAD TO BE REPLACED AND IT WAS ONLY 1 YEAR OLD. A COUPLE MONTHS LATER RIGHT FRONT WHEEL BROKE OFF WHILE DRIVING AND ALMOST CRASHED, IT TOOK FORD OVER A MONTH UNTIL I GOT MY VEHICLE BACK, NOW REAR SHOCKS ARE LEAKING AND NEED TO BE REPLACED UNDER WARRANTY, I WAS JUST TOLD TODAY THAT THE TRANSMISSION IS LEAKING DUE TO A FAULTY PART ... Read more
Crash
Incident date: Jan 4, 2011
WATER, VAPOR, CONDENSATION KEEPS GETTING ON TO THE COIL ON PLUG ASSEMBLY ON THE PASSENGER SIDE OF MY ENGINE CAUSING WATER BUILD UP, ELECTRICAL FAILURE, MISFIRES AND SPARK PLUG EXPLOSIONS IN TO MY ENGINE, CAUSING FRAGMENTS OF METAL AND PLASTIC TO FIRE IN TO MY ENGINE. THIS HAS HAPPENED TO ME SEVERAL TIMES NOW, BEEN REPAIRED, AND CONTINUES TO HAPPEN. DESPITE 6 SEPARATE TECHNICAL SERVICE BULLETINS,... Read more
Incident date: Jan 4, 2011
2005 LINCOLN LS - TOOK THE CAR OUT. AS I BEGAN TO ACCELERATE, THE CAR SLOWED WAY DOWN AND AN INDICATOR LIGHT CAME ON STATING "ETC ENGINE FAILSAFE MODE". I COULD NOT DRIVE OVER 35 MPH. THIS IS EXTREMELY UNSAFE AS I WAS A TRAFFIC HAZARD TO OTHERS. *TR
LINCOLN
CONTINENTAL
(1998) - SEAT BELTS:REAR/OTHER
Jan 3, 2011
Incident date: Jan 3, 2011
1998 LINCOLN CONTINENTAL. CONSUMER WRITES REGARDING DEFECTIVE REAR SEAT BELTS *TGW THE CONSUMER STATED THE RIGHT AND LEFT REAR SEAT BELTS NO LONGER RETRACT. ALSO, WATER ENTERED THE FRONT HEADLIGHTS AND CAUSED THE LENS TO FOGGED UP. *JB
LINCOLN
CONTINENTAL
(1998) - STRUCTURE
Jan 3, 2011
Incident date: Jan 3, 2011
1998 LINCOLN CONTINENTAL. CONSUMER WRITES REGARDING DEFECTIVE REAR SEAT BELTS *TGW THE CONSUMER STATED THE RIGHT AND LEFT REAR SEAT BELTS NO LONGER RETRACT. ALSO, WATER ENTERED THE FRONT HEADLIGHTS AND CAUSED THE LENS TO FOGGED UP. *JB
Incident date: Dec 12, 2010
TL* THE CONTACT OWNS A 2001 LINCOLN LS. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO INFORMED THE CONTACT THAT HE WOULD NEED TO REPLACE THE ENGINE DUE TO THE TIMING CHAIN TENSIONER BEING FRACTURED. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 126,000. THE VIN WAS UNAVAILABLE. UPD... Read more
Incident date: Dec 19, 2003
SUSPENSION SYSTEM RISES AND FALLS WHILE DRIVING OR PARKED. THE FIRST INCIDENT THE FRONT RIGHT SIDE WOULD NOT RAISE UP AND MADE DRIVING HAZARDOUS. THIS LAST INCIDENT THE REAR WENT UP AND WILL NOT COME DOWN. THE VEHICLE CAN HARDLY BE HELD IN THE ROAD WHEN THIS HAPPENS. SEVERAL COMPLAINTS OF THIS PROBLEM HAVE BEEN LISTED ON THE INTERNET. *TR
Incident date: Dec 23, 2010
TL*THE CONTACT OWNS A 2002 LINCOLN NAVIGATOR. WHILE THE VEHICLE WAS PARKED, IT CAUGHT ON FIRE. THE FIRE WAS EXTINGUISHED WAS PUT OUT BY A DEALER. THE MANUFACTURER WAS CONTACTED AND STATED A WRITTEN REPORT OF THE INCIDENT WOULD BE PROVIDED WITHIN FIFTEEN DAYS. THE CONTACT WAS INFORMED BY THE MANUFACTURER'S WEBSITE THAT HER VEHICLE WAS INCLUDED IN A RECALL (NHTSA CAMPAIGN ID NUMBER: 05V388000 COMPO... Read more
Fire
Incident date: Dec 28, 2010
I OWN A 2003 LINCOLN NAVIGATOR WITH THE 5.4 LITER ENGINE AND I HAVE AN OIL LEAK COMING FROM BOTH BACK CORNERS ON EACH OF THE CYLINDER HEAD GASKETS. MY MECHANIC SHOP DID RESEARCH AND FOUND THAT DURING THIS YEAR OF 2003 THE GASKETS COULD OF BEEN DAMAGED DURING INSTALLATION AT THE MANUFACTURING PLANT. I FEEL LIKE THIS ISSUE NEEDS TO BE ADDRESSED AND FOR FORD MOTOR COMPANY TO ISSUE A RECALL ON THIS MA... Read more
Incident date: Dec 28, 2010
TL*THE CONTACT RENTED A 2011 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SUDDENLY ACCELERATED TO 70 MPH AND WHEN THE CONTACT ATTEMPTED TO SLOW DOWN, IT DID NOT RESPOND. THE VEHICLE WAS ABLE TO STOP BY PLACING IT IN LOW GEAR AND REMOVING THE KEY FROM THE IGNITION. THE VEHICLE WAS TOWED TO A DEALER BUT THEY WERE UNABLE TO GIVE HIM ANY DETAILS AS IT WAS... Read more
Incident date: Dec 23, 2010
TL*THE CONTACT OWNS A 1996 LINCOLN TOWN CAR WITH 92000 MILES. THE CONTACT STATED THAT WHEN TURNING THE STEERING WHEEL HE HEARD A CLANKING NOISE. THE CONTACT STATED THAT RECALL 98V322000, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT WAS THE CAUSE OF FAILURE. THE MANUFACTURER WAS CALLED BUT THEY COULD NOT FIND ANY RECORD OF THE VEHICLE BEING REPAIRED OR INCLUDED IN THE RECALL.
Incident date: Jul 5, 2009
2003 LINCOLN TOWN CAR. CONSUMER WRITES REGARDING MOLD SPORES IN LINCOLN VEHICLES *TGW THE CONSUMER STATED WHILE UNLOADING THE VEHICLE, THE RIGHT REAR FLOOR BOARD HAD STANDING DIRTY WATER. THEN CONSUMER THEN NOTICED THE CARPET WAS WET. THE CONSUMER BELIEVED THE PROBLEM WAS THE AC UNIT. THE DEALER CLEANED THE AC DRAIN AND SAID A GALLON OF WATER CAME OUT OF THE FLOOR PAN. THE CONSUMER RETURNED TO TH... Read more
LINCOLN
CONTINENTAL
(1998) - STEERING
Dec 22, 2010
Incident date: Nov 16, 2010
AS I WAS BACKING THE CAR UP THE TIE ROD/STEERING ASSEMBLY DISENGAGED (UNSCREWED) FROM THE RACK&PINYON (PASSENGER SIDE) CAUSING LOSS OF STEERING. THE TIE ROD I STRESS AGAIN UNSCREWED FROM THE RACK. I WAS FORTUNATE THIS TOOK PLACE AT A SLOW SPEED. I FEEL THAT IF THIS OCCURRED AT HIGHWAY SPEEDS IT COULD HAVE RESULTED IN A SERIOUS OR FATAL CRASH. MY MECHANIC REPLACED THE TIE RODS ON BOTH SIDES WITH ... Read more
Incident date: Nov 15, 2010
MY 2003 LINCOLN NAVIGATOR HAS SHUT DOWN COMPLETELY THREE TIMES IN THE LAST 6 WEEKS. TWO OF THE OCCASIONS HAPPENED ON THE INTERSTATE WHILE DRIVING ABOUT 55 MPH, THE THIRD INSTANCE HAPPENED IN MY SUBDIVISION DRIVING LESS THAN 30 MPH. AFTER PULLING THE TRUCK OVER TO THE SIDE FOR SAFETY THE TRUCK WILL NOT START IMMEDIATELY BUT WILL START AFTER RESTING ABOUT 7 MINUTES. WHEN THE TRUCK SHUTS DOWN SEVERAL... Read more
Incident date: Nov 15, 2010
MY 2003 LINCOLN NAVIGATOR HAS SHUT DOWN COMPLETELY THREE TIMES IN THE LAST 6 WEEKS. TWO OF THE OCCASIONS HAPPENED ON THE INTERSTATE WHILE DRIVING ABOUT 55 MPH, THE THIRD INSTANCE HAPPENED IN MY SUBDIVISION DRIVING LESS THAN 30 MPH. AFTER PULLING THE TRUCK OVER TO THE SIDE FOR SAFETY THE TRUCK WILL NOT START IMMEDIATELY BUT WILL START AFTER RESTING ABOUT 7 MINUTES. WHEN THE TRUCK SHUTS DOWN SEVERAL... Read more
Incident date: Nov 15, 2010
MY 2003 LINCOLN NAVIGATOR HAS SHUT DOWN COMPLETELY THREE TIMES IN THE LAST 6 WEEKS. TWO OF THE OCCASIONS HAPPENED ON THE INTERSTATE WHILE DRIVING ABOUT 55 MPH, THE THIRD INSTANCE HAPPENED IN MY SUBDIVISION DRIVING LESS THAN 30 MPH. AFTER PULLING THE TRUCK OVER TO THE SIDE FOR SAFETY THE TRUCK WILL NOT START IMMEDIATELY BUT WILL START AFTER RESTING ABOUT 7 MINUTES. WHEN THE TRUCK SHUTS DOWN SEVERAL... Read more
Incident date: Dec 19, 2010
I PURCHASED A USED 1993 LINCOLN TOWN CAR ON DEC 17. ON DECEMBER 19 THE VEHICLE CAUGHT FIRE IN THE GARAGE. IT HAD NOT BEEN DRIVEN SINCE PURCHASE OR STARED. FIRE CAUSED SEVERE DAMAGE TO GARAGE. COMPLETELY BURNED THE CAR. FIRE DEPARTMENT CAME AND THE INVESTIGATOR STATED IT WAS SPEED CONTROL , SINCE I JUST PURCHASED THE VEHICLE I WAS UNAWARE OF THE RECALL. *TR
Fire
Incident date: Dec 10, 2010
MY LEASED CAR FROM VARSITY LINCOLN MERCURY IS SIX WEEKS OLD, MKZ 2011. PART OF THE PRICE NEGOTIATION WAS THAT THE TIRES WOULD BE INCLUDED IF THEY FAILED. TIRES ARE NOT USUALLY INCLUDED BUT MY SALESPERSON KEPT STRONG-ARMING ME TO "INSURE THE TIRES" AND THIS WAS A RED FLAG SO I KEPT REFUSING AND SUGGESTED I WOULD GO ELSEWHERE. ON FRIDAY, DEC. 10,2011, I CAME OUT FROM THE GROCERY AND MY TIRE WAS F... Read more
Incident date: Dec 15, 2010
OWNER OF A 2005 LINCOLN LS. CAR SHUTS DOWN AND GOES ON THROTTLE MODE AT ANY GIVEN TIME. IT SEEMS TO OCCUR AFTER A HEAVY RAIN FALL. THIS FAILURE OCCURS SEVERAL TIMES A MONTH AND BE VERY DANGEROUS TO DRIVE. TO SUPPOSEDLY CORRECT THIS ISSUE, I HAVE TAKEN IT TO A LINCOLN DEALERSHIP TO BE ROBBED BECAUSE THEY CAN NEVER FIGURE OUT THE ISSUE. PLEASE HELP! *TR
Incident date: Dec 15, 2010
OWNER OF A 2005 LINCOLN LS. CAR SHUTS DOWN AND GOES ON THROTTLE MODE AT ANY GIVEN TIME. IT SEEMS TO OCCUR AFTER A HEAVY RAIN FALL. THIS FAILURE OCCURS SEVERAL TIMES A MONTH AND BE VERY DANGEROUS TO DRIVE. TO SUPPOSEDLY CORRECT THIS ISSUE, I HAVE TAKEN IT TO A LINCOLN DEALERSHIP TO BE ROBBED BECAUSE THEY CAN NEVER FIGURE OUT THE ISSUE. PLEASE HELP! *TR
Incident date: Apr 7, 2010
TL* THE CONTACT OWNS A 1999 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE SPARKS PLUGS WERE BECOMING OVERHEATED AND POPPING OUT FROM UNDER THE HOOD, AND WERE ALSO BURNING THE ATTACHED COIL. IN ADDITION, THE CONTACT STATED THAT THE SUSPENSION WOULD INTERMITTENTLY FAIL AND WOULD NOT INFLATE. THE CONTACT WOULD SHUT OFF THE VEHICLE FOR A FEW MOMENTS TO ALLOW THE SUSPENSION TO RESET ITSELF. THE VEHICL... Read more
Incident date: Apr 7, 2010
TL* THE CONTACT OWNS A 1999 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE SPARKS PLUGS WERE BECOMING OVERHEATED AND POPPING OUT FROM UNDER THE HOOD, AND WERE ALSO BURNING THE ATTACHED COIL. IN ADDITION, THE CONTACT STATED THAT THE SUSPENSION WOULD INTERMITTENTLY FAIL AND WOULD NOT INFLATE. THE CONTACT WOULD SHUT OFF THE VEHICLE FOR A FEW MOMENTS TO ALLOW THE SUSPENSION TO RESET ITSELF. THE VEHICL... Read more
Incident date: Nov 22, 2010
TL*THE CONTACT OWNS A 1988 LINCOLN TOWNCAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE CLIP FROM THE THROTTLE BODY FRACTURED AND ACCELERATED THE VEHICLE TO 80 MPH. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY REMOVING THE KEY FROM THE IGNITION. THE VEHICLE WAS TOWED TO A DEALER WHO INFORMED THE CONTACT THAT HE NEEDED TO REPLACE THE THROTTLE BODY CLIP. THE VEHICLE WAS REPAIRED. ... Read more
Incident date: Nov 22, 2010
TL*THE CONTACT OWNS A 1988 LINCOLN TOWNCAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE CLIP FROM THE THROTTLE BODY FRACTURED AND ACCELERATED THE VEHICLE TO 80 MPH. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY REMOVING THE KEY FROM THE IGNITION. THE VEHICLE WAS TOWED TO A DEALER WHO INFORMED THE CONTACT THAT HE NEEDED TO REPLACE THE THROTTLE BODY CLIP. THE VEHICLE WAS REPAIRED. ... Read more
Incident date: Dec 2, 2010
TL*THE CONTACT OWNS A 2003 LINCOLN TOWNCAR. THE CONTACT STATED THAT THE BEARINGS ON THE REAR AXLE HAD FAILED AS IT LEAKED OIL FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE IT WILL BE REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000. UPDATED 03/31/11*LJ UPDATED 05/04/11
Incident date: Oct 28, 2010
MY 2004 LINCOLN AVIATOR, REAR WINDOW PANEL DEVELOPED A CRACK, WHICH I PAID FOR REPAIR. NOW AT 52,000 MILES WITH A PREMIUM EXTENDED WARRANTY IT HAS DEVELOPED ANOTHER CRACK. MY LOCAL LINCOLN DEALER TOLD ME IT WAS A DESIGN FLAW RELATED TO WEATHER CONDITIONS AND YET LINCOLN WILL NOT PAY FOR THIS REPAIR. IF THE CRACK CONTINUES IT COULD BECOME A PEDESTRIAN HAZARD AND QUITE DANGEROUS. THIS IS MY 5TH. L... Read more
Incident date: Dec 10, 2009
WITHIN WEEKS OF GETTING MY 2010 LINCOLN MKT THE BRAKES WERE ACTING STRANGE AND MAKING A GRINDING SOUND. I FELT THAT THE STOPS WERE GETTING DANGEROUSLY UNRESPONSIVE. I TOOK THE CAR IN FOR SERVICE AND AFTER PUTTING 50 MILES ON MY CAR WAS TOLD THEY COULD NOT FIND ANYTHING WRONG. I TOOK MY CAR BACK AND THE BRAKE PROBLEM GOT WORSE AND EVERYONE WHO RODE IN MY CAR WOULD COMMENT ON THE NOISE MY CAR MADE ... Read more
Incident date: Mar 1, 2010
TL*THE CONTACT OWNS 2010 LINCOLN MKT. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT NOTICED THAT WHEN HE ROLLS HIS REAR PASSENGER WINDOW DOWN IT MADE A LOUD BUMPING NOISE. THE FASTER THE VEHICLE IS IN MOTION, THEN THE LOUDER THE NOISE BECAME. THE DEALER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE MANUFACTURER WAS INFORMED WHO WAS AWARE OF THE PROBLEM, BUT OFFERED NO ASSISTANCE. THE VEHICLE ... Read more
Incident date: Dec 4, 2010
GEAR SHIFT NOT CHANGING SMOOTHLY, GEAR DIFFICULT TO GET OUT OF "PARK" FROM TIME TO TIME. THE TRANSMISSION SHIFT CABLE FINALLY BECOME DISLODGED FROM THE SHIFT CABLE BRACKET AND THE VEHICLE IS UNABLE TO MOVE AT ALL (NOT EVEN ABLE TO PUSH VEHICLE WHILE GEAR IN NEUTRAL). NEEDING TO REPLACE SHIFT CABLE AND GEAR LEVER. *TR