Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints
138,663 Reported Crashes
56,255 Reported Fires
8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 18,739 complaints for LINCOLN

LINCOLN ZEPHYR (2006) — SUSPENSION:FRONT Jun 22, 2010
Incident date: Jun 1, 2010
ISSUE WITH WEAK, INADEQUATE WELDS ON A 2006 LINCOLN ZEPHYR. THIS ISSUE IS RELATED TO FORD TSB 06-24-07, AND INVOLVED THE SUBFRAME OF THE VEHICLE. SINCE THE SUBFRAME NOT ONLY HOLD THE ENGINE AND SUPPORTING PARTS, THE AREA IN QUESTION IS ALSO INTEGRAL TO THE FRONT SUSPENSION/STEERING. THIS IS A SAFETY HAZARD IS A WELD BREAKS WHEN THE VEHICLE IS IN MOTION AND POSES A SERIOUS INJURY RISK. *TR
LINCOLN ZEPHYR (2006) — STRUCTURE:FRAME AND MEMBERS Jun 22, 2010
Incident date: Jun 1, 2010
ISSUE WITH WEAK, INADEQUATE WELDS ON A 2006 LINCOLN ZEPHYR. THIS ISSUE IS RELATED TO FORD TSB 06-24-07, AND INVOLVED THE SUBFRAME OF THE VEHICLE. SINCE THE SUBFRAME NOT ONLY HOLD THE ENGINE AND SUPPORTING PARTS, THE AREA IN QUESTION IS ALSO INTEGRAL TO THE FRONT SUSPENSION/STEERING. THIS IS A SAFETY HAZARD IS A WELD BREAKS WHEN THE VEHICLE IS IN MOTION AND POSES A SERIOUS INJURY RISK. *TR
LINCOLN LS (2000) — SUSPENSION:FRONT Jun 22, 2010
Incident date: Jun 21, 2010
WITHOUT ANY WARNING, MY DAUGHTER WAS DRIVING HER 2000 LINCOLN LS AND THE LEFT FRONT LOWER BALL JOINT STUD BROKE AND THE WHEEL JAMMED UNDER THE FENDER AND THE CAR SWERVED TO THE RT SIDE OF THE ROAD. I CALLED THE LOCAL LINCOLN DEALER AND THEY STATED THAT THIS HAPPENS QUITE OFTEN ON THE LINCOLN LS BALL JOINTS AND THEY SELL A $500 PART TO REPLACE THE BALL JOINT AND SPINDLE. THIS IS A VERY DANGEROUS ... Read more
Crash
LINCOLN LS (2001) — SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT Jun 21, 2010
Incident date: Jun 4, 2010
TL* THE CONTACT OWNS A 2001 LINCOLN LS. THE CONTACT STATED WHEN ATTEMPTING A TURN IN EITHER DIRECTION, THERE WAS AN UNUSUAL SQUEAKING COMING FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE MECHANIC ADVISED THAT THE DRIVERS SIDE BALL JOINTS WOULD NEED TO BE REPLACED. THE MANUFACTURER INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN RECALL: 00V359001 (SUSP... Read more
LINCOLN MKX (2008) — LATCHES/LOCKS/LINKAGES Jun 19, 2010
Incident date: Jun 16, 2010
LINCOLN MKX 2008 WITH AN AUTOMATIC OPEN/CLOSE FEATURE FOR THE REAR LIFT GATE, THE LIFT GATE HAS PERIODICALLY REOPENED SHORTLY AFTER CLOSURE WHEN USING THE BUTTON IN THE REAR TO CLOSE IT. IT HAS REOPENED TWICE WHILE THE VEHICLE WAS MOVING. THE MOST RECENT EVENT OCCURRED WHILE BACKING OUT OF THE GARAGE AND LED TO A SMASHED REAR WINDOW AND OTHER DAMAGE TO THE REAR OF THE VEHICLE LEADING TO $2000 IN ... Read more
LINCOLN MKX (2008) — STRUCTURE:BODY:HATCHBACK/LIFTGATE Jun 19, 2010
Incident date: Jun 16, 2010
LINCOLN MKX 2008 WITH AN AUTOMATIC OPEN/CLOSE FEATURE FOR THE REAR LIFT GATE, THE LIFT GATE HAS PERIODICALLY REOPENED SHORTLY AFTER CLOSURE WHEN USING THE BUTTON IN THE REAR TO CLOSE IT. IT HAS REOPENED TWICE WHILE THE VEHICLE WAS MOVING. THE MOST RECENT EVENT OCCURRED WHILE BACKING OUT OF THE GARAGE AND LED TO A SMASHED REAR WINDOW AND OTHER DAMAGE TO THE REAR OF THE VEHICLE LEADING TO $2000 IN ... Read more
LINCOLN NAVIGATOR (1999) — ENGINE AND ENGINE COOLING:ENGINE Jun 16, 2010
Incident date: Jun 13, 2010
#1 SPARK PLUG ON 1999 NAVIGATOR BLEW OUT ON RT 80 IN PA 400 MILES FROM MY HOME. I HAD TO RENT A U-HAUL TRUCK AND TRAILER TO TOW MY NAVIGATOR HOME AT THE COST OF $600. I HAD TO LEAVE MY RACE CAR AND TRAILER IN PA. I DON'T KNOW HOW I AM GOING TO GO GET IT. I HAVE NO TOW VEHICLE. *TR
LINCOLN AVIATOR (2003) — POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT Jun 16, 2010
Incident date: Jun 15, 2010
TL* THE CONTACT OWNS A 2008 LINCOLN AVIATOR. WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE GEAR SHIFT CABLE BROKE. IN ADDITION, THERE WAS AN UNUSUAL NOISE COMING FROM THE VEHICLE AND THE DRIVERS SIDE POWER WINDOW HAD FAILED. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE MANUFACTURER ADVISED THERE WAS AN OPEN RECALL ON THE VEHICLE BUT DID NOT PERTAIN TO THE FAILURE SHE WAS EXPERIENCING. THE APPROXIM... Read more
LINCOLN AVIATOR (2003) — VISIBILITY:POWER WINDOW DEVICES AND CONTROLS Jun 16, 2010
Incident date: Jun 15, 2010
TL* THE CONTACT OWNS A 2008 LINCOLN AVIATOR. WHILE THE VEHICLE WAS AT A COMPLETE STOP, THE GEAR SHIFT CABLE BROKE. IN ADDITION, THERE WAS AN UNUSUAL NOISE COMING FROM THE VEHICLE AND THE DRIVERS SIDE POWER WINDOW HAD FAILED. THE VEHICLE WAS TOWED TO HER RESIDENCE. THE MANUFACTURER ADVISED THERE WAS AN OPEN RECALL ON THE VEHICLE BUT DID NOT PERTAIN TO THE FAILURE SHE WAS EXPERIENCING. THE APPROXIM... Read more
LINCOLN AVIATOR (2003) — TIRES Jun 16, 2010
Incident date: Jun 16, 2010
2003 LINCOLN AVIATOR. CONSUMER WRITES FROM ONTARIO REGARDING PROBLEMS WITH TIRES *TGW THE CONSUMER STATED HE PURCHASED FOUR TIRES IN DECEMBER 2006. THE CONSUMER STATED HE STILL HAS THE RECEIPT WHICH IS CLEARLY MARKED WITH A 130,000 MILE WARRANTY. THE TWO REAR TIRES HAVE BROKEN BELTS AND WIRES PROTRUDING FROM THEM. THE CONSUMER WENT BACK TO THE ESTABLISHMENT WHERE HE PURCHASED THE TIRES FROM AND... Read more
LINCOLN NAVIGATOR (2003) — STRUCTURE Jun 10, 2010
Incident date: Jun 6, 2010
WE BOUGHT A 2003 LINCOLN NAVIGATOR FROM A LOCAL DEALER AND ABOUT A MONTH TO LATE NOTICED WATER LEAKING FROM THE SUNROOF AND FRONT HANDLE OF THE PASSENGER SIDE OF THE VEHICLE. THOUGHT IT WAS COMING FROM THE FRONT WINDSHIELD, BECAUSE THE GASKET WAS KIND OF WARPED .FIRST WE SEALED IT UP WITH SILICONE, SO WE THOUGHT THE PROBLEM WAS SOLVED UNTIL WE NOTICED MORE WATER LEAKING.BY THIS TIME IT WAS TO LAT... Read more
LINCOLN TOWN CAR (2007) — VEHICLE SPEED CONTROL Jun 10, 2010
Incident date: Jun 8, 2010
TL*THE CONTACT OWNS A 2007 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING 5 MPH ,THE BRAKES WERE APPLIED AND THE VEHICLE CONTINUED TO ACCELERATED. THE VEHICLE WAS TAKEN TO THE DEALER REGARDING THE SUDDEN ACCELERATION AND THE DEALER COULD NOT DUPLICATE THE FAILURE. THE FAILURE WAS BEING DIAGNOSED BY THE DEALER WHEN THE COMPLAINT WAS FILED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT ... Read more
LINCOLN MKS (2010) — STRUCTURE Jun 9, 2010
Incident date: Jun 2, 2010
TL*THE CONTACT OWNS A 2010 LINCOLN, MKS. WHILE SITTING IN THE PASSENGER SEAT WITH HIS ELBOW ON THE MIDDLE ARMREST, THE CONTACT'S HAND BECAME CAUGHT BETWEEN THE CLOSINGS CAUSING HIM TO INJURE HIS HAND. THE VEHICLE HAD NOT BEEN INSPECTED AT THE TIME OF THE COMPLAINT. THE CURRENT AND FAILURE MILEAGES WERE UNKNOWN.
1 injured
LINCOLN LS (2002) — EQUIPMENT Jun 8, 2010
Incident date: Jun 7, 2010
TL* THE CONTACT OWNS A 2002 LINCOLN LS. WHEN THE CONTACT TOOK THE VEHICLE TO THE GARAGE FOR ROUTINE TIRE MAINTENANCE, HE WAS INFORMED THE WRENCH THAT CAME WITH THE VEHICLE WAS THE WRONG SIZE THE GARAGE USED A TWENTY INCH WRENCH TO BE ABLE TO ADJUST THE SCREWS. THE CONTACT STATED IF HE EXPERIENCES A TIRE FAILURE HE WILL NOT BE ABLE TO REPLACE THE TIRE. THE CURRENT AND THE FAILURE MILEAGE WAS 38,0... Read more
LINCOLN TOWN CAR (1997) — SERVICE BRAKES, HYDRAULIC Jun 7, 2010
Incident date: Jul 1, 2002
1997 LINCOLN TOWN CAR MULTIPLE BRAKE LINE FAILURES. 2002,2005,2006,2007,2010. DUE TO EXTERNAL RUST. *TR
LINCOLN MKS (2009) — SERVICE BRAKES, HYDRAULIC Jun 7, 2010
Incident date: Apr 14, 2009
TL*THE CONTACT OWNS A 2009 LINCOLN MKS. THE CONTACT STATED THAT THERE WERE CONSTANT ISSUES WITH THE BRAKES. THE REAR BRAKES WERE GRINDING AND WERE REPAIRED AT THE LOCAL DEALERSHIP. HOWEVER, THE FRONT BRAKES MADE A LOT OF NOISE AND SEEMED AS IF THERE WAS NO BRAKE PAD. THE DEALER STATED THAT THERE WAS A RELATED TECHNICAL SERVICE BULLETIN FOR THE FRONT BRAKES AND REPLACED THEM; HOWEVER, THE FAILURE ... Read more
LINCOLN NAVIGATOR (2006) — ENGINE AND ENGINE COOLING:ENGINE Jun 7, 2010
Incident date: Mar 15, 2010
SPARK PLUG IN 2006 LINCOLN NAVIGATOR POPPED OUT! SERVICED BY FORD/LINCOLN/MERCURY AND SAID NOTHING WAS WRONG WITH IGNITION SYSTEM. SPARK PLUG REPLACED AND CARS IS BARELY DRIVABLE. IT OFTEN STALLS AT IDLE RPM. *TR
LINCOLN TOWN CAR (1999) — ENGINE AND ENGINE COOLING:ENGINE Jun 7, 2010
Incident date: May 22, 2010
THE INTAKE MANIFOLD ON MY 1999 LINCOLN TOWN CAR IS LEAKING COOLANT. MY WIFE NOTICED A NOISE COMING FROM UNDER THE HOOD, WHEN I TURNED ON HER CAR TO LISTEN TO THE NOISE I COULD TELL IT WAS THE FAN BELT SQUEAKING. WHILE THE ENGINE WAS RUNNING I OPENED THE HOOD AND I COULD SEE THE COOLANT RUNNING OUT OF THE THERMOSTAT HOUSING. I THOUGHT IT WAS A BAD THERMOSTAT SO I BOUGHT A NEW ONE AND REPLACED IT MY... Read more
LINCOLN TOWN CAR (1995) — STRUCTURE:FRAME AND MEMBERS Jun 5, 2010
Incident date: May 7, 2010
I HAVE A 1995 LINCOLN TOWN CAR. I WAS DRIVING IN DOWNTOWN PORTLAND, IN STOP AND GO TRAFFIC. I WAS MAKING A RIGHT HAND TURN WHEN THE RIGHT FRONT OF THE CAR JUST FELL TO THE GROUND. THE LOWER BALL JOINT HAD SEPARATED FROM THE LOWER CONTROL ARM. THERE ARE RECALLS FOR THIS, BUT IT ONLY COVERS LIMO, OR COMMERCIALLY USED VEHICLES. I HAD THE CAR TOWED BACK TO MY HOME WHILE I FIND OUT WHAT CAN BE DON... Read more
LINCOLN TOWN CAR (1995) — SUSPENSION:FRONT Jun 5, 2010
Incident date: May 7, 2010
I HAVE A 1995 LINCOLN TOWN CAR. I WAS DRIVING IN DOWNTOWN PORTLAND, IN STOP AND GO TRAFFIC. I WAS MAKING A RIGHT HAND TURN WHEN THE RIGHT FRONT OF THE CAR JUST FELL TO THE GROUND. THE LOWER BALL JOINT HAD SEPARATED FROM THE LOWER CONTROL ARM. THERE ARE RECALLS FOR THIS, BUT IT ONLY COVERS LIMO, OR COMMERCIALLY USED VEHICLES. I HAD THE CAR TOWED BACK TO MY HOME WHILE I FIND OUT WHAT CAN BE DON... Read more
LINCOLN LS (2004) — POWER TRAIN Jun 5, 2010
Incident date: Jun 4, 2010
VEHICLE RUNS VERY ROUGH. WILL NOT ACCELERATE OVER 2800 RPM AND SHAKES BADLY. CHECK ENGINE LIGHT IS FLASHING. CHECKED CODES P0304 AND P0306. CHOP STATES IT IS FAULTY IGNITION COILS. *TR
LINCOLN LS (2004) — FUEL SYSTEM, GASOLINE Jun 5, 2010
Incident date: Jun 4, 2010
VEHICLE RUNS VERY ROUGH. WILL NOT ACCELERATE OVER 2800 RPM AND SHAKES BADLY. CHECK ENGINE LIGHT IS FLASHING. CHECKED CODES P0304 AND P0306. CHOP STATES IT IS FAULTY IGNITION COILS. *TR
LINCOLN LS (2004) — ELECTRICAL SYSTEM Jun 5, 2010
Incident date: Jun 4, 2010
VEHICLE RUNS VERY ROUGH. WILL NOT ACCELERATE OVER 2800 RPM AND SHAKES BADLY. CHECK ENGINE LIGHT IS FLASHING. CHECKED CODES P0304 AND P0306. CHOP STATES IT IS FAULTY IGNITION COILS. *TR
LINCOLN LS (2005) — VEHICLE SPEED CONTROL Jun 4, 2010
Incident date: Jun 2, 2010
WHEN CAR ACCELERATE, THE CARE GOES INTO AN ETC FAIL SAFE MODE AND SHUTS DOWN. THIS ALMOST CAUSED AN ACCIDENT ON TWO OCCASIONS. THE DEALERSHIP KNOWS IT IS AN ISSUE, BUT SAYS I WILL HAVE TO FIX. *TR
LINCOLN MKZ (2010) — STEERING Jun 4, 2010
Incident date: May 19, 2010
WE PURCHASED A 2010 LINCOLN MKZ LAST YEAR FOR MY WIFE. AS SOON AS I DROVE IT OFF THE LOT I REALIZED THERE WAS A DRIFT TO THE RIGHT. WE DO NOT DRIVE THE CAR OFTEN AND WE DECIDED TO LET IT GO UNTIL THE FIRST RECOMMENDED CHECKUP. IT WAS CHECKED AND THE ALIGNMENT WAS FOUND TO BE IN SPECS AS PER FORD. THERE WAS ALSO A LETTER TO THE DEALERS STATING THAT THE DRIFT WAS A "CHARACTERISTIC" OF OTHER FRONT WH... Read more
LINCOLN NAVIGATOR (2002) — ELECTRICAL SYSTEM Jun 3, 2010
Incident date: Jun 3, 2010
MY 2002 LINCOLN NAVIGATOR CAUGHT FIRE, THE ENTIRE ENGINE AND FRONT HALF OF THE CAR IS CHARRED AND THE INTERIOR HAS SIGNIFICANT BURN DAMAGE, IT ALMOST SET FIRE TO OUR HOME. *TR
Fire
LINCOLN NAVIGATOR (2002) — ENGINE AND ENGINE COOLING Jun 3, 2010
Incident date: Jun 3, 2010
MY 2002 LINCOLN NAVIGATOR CAUGHT FIRE, THE ENTIRE ENGINE AND FRONT HALF OF THE CAR IS CHARRED AND THE INTERIOR HAS SIGNIFICANT BURN DAMAGE, IT ALMOST SET FIRE TO OUR HOME. *TR
Fire
LINCOLN LS (2003) — ELECTRICAL SYSTEM Jun 2, 2010
Incident date: May 15, 2010
2003 LINCOLN LS V8 ETC ENGINE FAILSAFE MODE. *TR
LINCOLN NAVIGATOR (2003) — ENGINE AND ENGINE COOLING Jun 2, 2010
Incident date: May 27, 2010
2003 NAVIGATOR, 99,000MILES - SPARK PLUG BLEW OUT - ENGINE LOST POWER, GAS SPILLING OUT OF ENGINE, DURING THE TRANSPORT OF 1 ADULT AND 4 CHILDREN. 1. ONE WEEK PRIOR TO THE INCIDENT, THE TRUCK WAS GIVEN A FULL SERVICE FOR 100K MILES, LESS THEN 1000 MILES LATER, THE CAR IS RENDERED INOPERABLE, AND THE DEALER OFFERED TO GIVE $2500 ON TRADE (THE AMOUNT OF THE 100K SERVICE) OR REPAIR THE ENGINE FO... Read more
LINCOLN NAVIGATOR (2003) — AIR BAGS Jun 1, 2010
Incident date: May 28, 2010
TL* THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. WHILE DRIVING AT APPROXIMATELY 2 MPH THROUGH GRASS, THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT WARRANT. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR A DIAGNOSIS OF THE FAILURE. THE FAILURE AND CURRENT MILEAGES WERE 111,000.
LINCOLN TOWN CAR (2006) — VEHICLE SPEED CONTROL May 27, 2010
Incident date: Aug 1, 2006
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED WHEN ATTEMPTING TO BRAKE THE VEHICLE WOULD SLIGHTLY ACCELERATE FORWARD UNTIL PRESSURE WAS RELEASED AND THEN REAPPLIED TO THE BRAKES. HE HAD BEEN INTERMITTENTLY EXPERIENCING THE BRAKING PROBLEM SINCE THE PURCHASE OF THE VEHICLE. THE VEHICLE HAD BEEN TAKEN TO AN AUTHORIZED DEALER ON NUMEROUS OCCASIONS. THE DEALER ADVISED THE CONTACT WA... Read more
LINCOLN NAVIGATOR (1998) — ENGINE AND ENGINE COOLING May 26, 2010
Incident date: May 20, 2010
THE COMMON BLOWN SPARK PLUG PROBLEM FOR FORD ENGINES. *TR
LINCOLN LS (2005) — ELECTRICAL SYSTEM May 25, 2010
Incident date: May 18, 2010
DRIVING DOWN THE ROAD AND LOOSES ALL POWER AND THE WRENCH LIGHT COMES ON AND THE CHECK ENGINE LIGHT ALSO SO I TOOK IT TO THE DEALER THEY SAY ALL 6 OF THE COILS NEED TO BE REPLACED AND SO DO THE SPARK PLUGS 1350 BUCK THEY WANT EVEN THOUGH THE CODES MY CAR IS PUTTING OUT ARE IN ONE OF FORDS SERVICES BULLETINS I ONLY HAVE 54000 MILES ON IT ITS A V6 LIKE NEW. *TR
LINCOLN MKS (2010) — ENGINE AND ENGINE COOLING:COOLING SYSTEM May 24, 2010
Incident date: Mar 8, 2010
LINCOLN 2009/2010 THROTTLES DOWN WHEN A/C ENGAGES. AFTER 1 YEAR OF REPLACEMENT OF PARTS. INCLUDING A/C COMPRESSOR. MASS AIR FLOW SENSOR. THROTTLE SYSTEM. CAR REPLACED 1&1/2 LATER WITH 2010. AT FIRST USE OF A/C 2010 CAR THROTTLED DOWN CAUSING IT TO JERK..REPORTED TO SERVICE MANAGER WHO STATED WITHOUT INSPECTION IT WAS A CHARACTERISTIC OF THE CAR. I REQUESTED A FIELD ENGINEER TO INSPECT. CAR INSPEC... Read more
LINCOLN MKS (2010) — ELECTRICAL SYSTEM May 24, 2010
Incident date: Mar 8, 2010
LINCOLN 2009/2010 THROTTLES DOWN WHEN A/C ENGAGES. AFTER 1 YEAR OF REPLACEMENT OF PARTS. INCLUDING A/C COMPRESSOR. MASS AIR FLOW SENSOR. THROTTLE SYSTEM. CAR REPLACED 1&1/2 LATER WITH 2010. AT FIRST USE OF A/C 2010 CAR THROTTLED DOWN CAUSING IT TO JERK..REPORTED TO SERVICE MANAGER WHO STATED WITHOUT INSPECTION IT WAS A CHARACTERISTIC OF THE CAR. I REQUESTED A FIELD ENGINEER TO INSPECT. CAR INSPEC... Read more
LINCOLN TOWN CAR (2006) — UNKNOWN OR OTHER May 22, 2010
Incident date: Jan 25, 2006
MY 2006 LINCOLN TOWN CAR BRAKE PEDAL DEPRESSES BELOW THE LEVEL OF THE ACCELERATOR A SIGNIFICANT AMOUNT. THE FORD/LINCOLN DEALER REPORTS THAT IT IS OPERATING NORMALLY, WITH NO FIX AVAILABLE. FOOT PRESSURE MUST BE APPLIED WITH NO ACCELERATOR OVERLAP, OTHERWISE THE CAR SURGES, THE ENGINE REVS & TIRES SPIN RESULTING IN A LONGER, STOPPING DISTANCE. THIS IS ONGOING SINCE NEW. NO ACCIDENTS YET. *TR
LINCOLN MKS (2009) — SERVICE BRAKES, HYDRAULIC May 21, 2010
Incident date: Apr 10, 2010
TL* THE CONTACT OWNS A 2009 LINCOLN MKS. THE CONTACT STATED THAT WHILE DRIVING AT UNKNOWN SPEEDS AND APPLYING THE BRAKES, THERE WAS AN UNUSUAL NOISE THAT INTERMITTENTLY APPEARED. HE CONTACTED THE DEALER WHO ADVISED THAT THE NOISE WAS NORMAL. THE VEHICLE WAS TAKEN TO THREE DIFFERENT DEALERS AND THE BRAKE MOTOR WAS REPLACED. THE FAILURE RECURRED. THERE WERE NO FURTHER REPAIRS MADE TO THE VEHICLE. T... Read more
LINCOLN NAVIGATOR (2007) — TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS May 20, 2010
Incident date: May 19, 2010
BROUGHT MY LINCOLN NAVIGATOR INTO BOB MAXEY LINCOLN TO HAVE MY TIRES REPLACED. I BOUGHT THE VEHICLE BRAND NEW FROM A NOW OUT OF BUSINESS LINCOLN DEALER "STU EVANS LINCOLN" IN 2007. THE VEHICLE WAS SUPPOSED TO HAVE 20" TIRES ON OEM, BUT CAME IN WITH 18" TIRES, SO STU EVANS SWAPPED THEM WITH TIRES FROM ANOTHER VEHICLE. THIS BRINGS ME TO MY CURRENT SITUATION. I HAVE NEVER REPLACED THE TIRES OR ... Read more
LINCOLN LS (2002) — SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT May 20, 2010
Incident date: May 14, 2010
TL* THE CONTACT OWNS A 2002 LINCOLN LS. WHILE DRIVING AT APPROXIMATELY 20 MPH, THE FRONT DRIVER'S SIDE LOWER BALL JOINT FRACTURED. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE AND WAS NOT TAKEN TO A DEALER FOR FURTHER DIAGNOSIS. THE FAILURE AND CURRENT MILEAGES WERE 110,000.
LINCOLN MKX (2007) — POWER TRAIN:AUTOMATIC TRANSMISSION May 19, 2010
Incident date: May 5, 2010
I HAVE HAD TO HAVE 5 AXLE SEALS REPLACED IN THIS VEHICLE FROM THE DEALER. THE LAST TIME WAS MAY 5, 2010. *TR
LINCOLN MKX (2007) — EQUIPMENT May 19, 2010
Incident date: May 5, 2010
I HAVE HAD TO HAVE 5 AXLE SEALS REPLACED IN THIS VEHICLE FROM THE DEALER. THE LAST TIME WAS MAY 5, 2010. *TR
LINCOLN LS (2005) — ENGINE AND ENGINE COOLING:ENGINE May 17, 2010
Incident date: Jun 23, 2009
FORD LINCOLN MERCURY~MANUFACTURE WARRANTY EXTENDED ON IGNITION COIL - BUT EACH TIME IGNITION COIL GOES OUT IT CAUSES NUMEROUS "OTHER REPAIRS" COSTING $900+ EACH TIME.~ VEHICLES BEGINS TO RUN ROUGH, THE TEMPERATURE GAUGE GOES TO TOP, THE CAR LOOSES POWER (WHILE IN TRAFFIC EVEN THOUGH FOOT ON ACCELERATOR) WILL NOT ACCELERATE~ 5 TIMES IN LESS THAN 11 MONTHS~ THESE "OTHER REPAIRS DONE EACH TIME IGNITI... Read more
LINCOLN LS (2005) — ELECTRICAL SYSTEM:IGNITION May 17, 2010
Incident date: Jun 23, 2009
FORD LINCOLN MERCURY~MANUFACTURE WARRANTY EXTENDED ON IGNITION COIL - BUT EACH TIME IGNITION COIL GOES OUT IT CAUSES NUMEROUS "OTHER REPAIRS" COSTING $900+ EACH TIME.~ VEHICLES BEGINS TO RUN ROUGH, THE TEMPERATURE GAUGE GOES TO TOP, THE CAR LOOSES POWER (WHILE IN TRAFFIC EVEN THOUGH FOOT ON ACCELERATOR) WILL NOT ACCELERATE~ 5 TIMES IN LESS THAN 11 MONTHS~ THESE "OTHER REPAIRS DONE EACH TIME IGNITI... Read more
LINCOLN NAVIGATOR (2003) — ENGINE AND ENGINE COOLING:ENGINE May 13, 2010
Incident date: Jul 4, 2009
TL*THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. WHILE DRIVING AT 35 MPH, THE CHECK ENGINE LIGHT ILLUMINATED. WHEN THE CONTACT DEPRESSED THE ACCELERATOR PEDAL, THE VEHICLE WOULD NOT MOVE FORWARD BUT THEN AFTER A FEW SECONDS, SUDDENLY TAKE OFF. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FAILURE WAS CAUSED BY A VACUUM LEAK. THE COILS AND SPARK PLUGS WERE R... Read more
LINCOLN LS (2004) — FUEL SYSTEM, OTHER May 13, 2010
Incident date: May 11, 2010
DRIVING DOWN ROAD - ETC ENGINE FAILSAFE MODE LIGHT COMES ON, AND CAR DRIVES TERRIBLE AND SLOW. THEN, AS DRIVE DOWN THE ROAD, ABS LIGHT AND CHECK AUTOTRAC LIGHT COME ON. PULLED OVER TO WAIT TO FOR TOW TRUCK, AS FORD PLACE TOLD ME THE CAR WOULD EVENTUALLY SHUT DOWN ON THE HIGHWAY IF I KEPT DRIVING IT (I WAS JUST TRYING TO DRIVE IT TO THE FORD PLACE) PROBLEM ENDED UP BEING THROTTLE BODY, WHICH WAS RE... Read more
LINCOLN TOWN CAR (2008) — VEHICLE SPEED CONTROL May 12, 2010
Incident date: May 11, 2010
I HAVE A 2008 LINCOLN TOWN CAR. I WAS COMING UP TO AN INTERSECTION AT ABOUT 10 MPH TO MAKE A RIGHT TURN AND WHEN I STEPPED ON THE BRAKE THE ENGINE REALLY REVVED UP AND I HAD TO REALLY STOMP ON THE BRAKE (ALL THE WAY TO THE FLOORBOARD) TO STOP THE CAR. THE ENGINE THEN SLOWED DOWN. IF I HAD BEEN DOING 75 MPH ON THE INTERSTATE I WOULD NOT HAVE BEEN ABLE TO STOP. *TR
LINCOLN TOWN CAR (2007) — SERVICE BRAKES, HYDRAULIC May 11, 2010
Incident date: May 10, 2010
REFERENCE COMPLAINTS 10327169, AND 10326349. LINCOLN 2007 TOWN CAR WHY ARE THESE REPORTS INCLUDED IN "INTERIOR SYSTEMS"? THEY ARE CLEARLY A SAFETY ISSUE THAT SHOULD BE INCLUDED UNDER BRAKES AND FUEL SYSTEM!! THIS MODEL HAS THE BRAKE PEDAL AND THE FUEL PEDAL CONNECTED TOGETHER IN A SYSTEM THAT CAN RAISE OR LOWER THEM TOGETHER...IT IS PROBABLY THIS SYSTEM THAT IS AT FAULT. IN ORDER TO PUT IN THIS F... Read more
LINCOLN TOWN CAR (2007) — FUEL SYSTEM, OTHER May 11, 2010
Incident date: May 10, 2010
REFERENCE COMPLAINTS 10327169, AND 10326349. LINCOLN 2007 TOWN CAR WHY ARE THESE REPORTS INCLUDED IN "INTERIOR SYSTEMS"? THEY ARE CLEARLY A SAFETY ISSUE THAT SHOULD BE INCLUDED UNDER BRAKES AND FUEL SYSTEM!! THIS MODEL HAS THE BRAKE PEDAL AND THE FUEL PEDAL CONNECTED TOGETHER IN A SYSTEM THAT CAN RAISE OR LOWER THEM TOGETHER...IT IS PROBABLY THIS SYSTEM THAT IS AT FAULT. IN ORDER TO PUT IN THIS F... Read more
LINCOLN TOWN CAR (2007) — VEHICLE SPEED CONTROL May 11, 2010
Incident date: May 10, 2010
REFERENCE COMPLAINTS 10327169, AND 10326349. LINCOLN 2007 TOWN CAR WHY ARE THESE REPORTS INCLUDED IN "INTERIOR SYSTEMS"? THEY ARE CLEARLY A SAFETY ISSUE THAT SHOULD BE INCLUDED UNDER BRAKES AND FUEL SYSTEM!! THIS MODEL HAS THE BRAKE PEDAL AND THE FUEL PEDAL CONNECTED TOGETHER IN A SYSTEM THAT CAN RAISE OR LOWER THEM TOGETHER...IT IS PROBABLY THIS SYSTEM THAT IS AT FAULT. IN ORDER TO PUT IN THIS F... Read more
LINCOLN LS (2004) — ELECTRICAL SYSTEM May 11, 2010
Incident date: Apr 25, 2010
I HAVE A 2004 LINCOLN LS THAT STARTED TO RUN ROUGH SO I REPLACED THE AIR FILTER. THIS DID NOT HELP SO NEXT I REPLACED THE SPARK PLUGS. THIS DID NOT HELP. THE THINGS THAT I HAVE DONE UP TO THIS POINT STARTED BECAUSE MY CAR STARTED MISSING AND RUNNING ROUGH HOWEVER I HAVE FOUND OUT THAT IT WAS JUST THE BEGINNING OF A BIGGER PROBLEM IN THAT THE CAR WAS AND IS PUMPING GAS INTO THE ENGINE AND AIR INTA... Read more
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