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Vehicle Safety

Vehicle Recalls320,000+ NHTSA safety recalls Browse VehiclesEvery make, model and year Complaints2.1M+ consumer safety complaints TSBs4.7M technical service bulletins VIN LookupDecode any vehicle VIN instantly OBD Codes12,000+ diagnostic trouble codes Fuel EconomyEPA MPG data for all vehicles Safety Ratings11,700+ NHTSA crash test ratings Investigations5,300+ NHTSA defect investigations StatisticsRecall trends & safety analysis Compare VehiclesTwo vehicles side by side

Consumer Safety

Product Safety9,700+ CPSC product recalls Food Safety28,600+ FDA food recalls Pet Safety1.3M FDA animal adverse events Drug Safety17,500+ FDA drug recalls Device Safety38,400+ FDA device recalls Workplace Safety102,900+ OSHA injury reports Brand HistoryRecall lookup by company

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Bridge Safety624,000 bridge inspections Aviation Safety30,000+ NTSB aviation events Dam Safety92,600 dam safety records Water Safety433,000+ public water systems Railroad Safety438,000+ rail crossings Pipeline Safety8,800+ pipeline incidents State DashboardsSafety grades for all 50 states ZIP ReportAny 5-digit ZIP across 9 datasets

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Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints
138,663 Reported Crashes
56,255 Reported Fires
8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 18,739 complaints for LINCOLN

LINCOLN LS (2003) — VEHICLE SPEED CONTROL Jul 15, 2010
Incident date: Nov 16, 2009
TL* THE CONTACT OWNS A 2003 LINCOLN LS. WHILE DRIVING AT 20 MPH, THE ECT ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE BEGAN SHAKING EXCESSIVELY. THE CONTACT MOVED THE VEHICLE FROM THE ROADWAY AND SHUT OFF THE ENGINE. WHEN RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT STATED THE FAILURE WOULD OCCUR INTERMITTENTLY. THE DEALER ADVISED THERE WAS A FULL THROTTLE FAILURE. THE VEHICLE ... Read more
LINCOLN LS (2003) — POWER TRAIN:AUTOMATIC TRANSMISSION Jul 15, 2010
Incident date: Nov 16, 2009
TL* THE CONTACT OWNS A 2003 LINCOLN LS. WHILE DRIVING AT 20 MPH, THE ECT ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE BEGAN SHAKING EXCESSIVELY. THE CONTACT MOVED THE VEHICLE FROM THE ROADWAY AND SHUT OFF THE ENGINE. WHEN RESTARTING, THE VEHICLE RESUMED NORMAL OPERATION. THE CONTACT STATED THE FAILURE WOULD OCCUR INTERMITTENTLY. THE DEALER ADVISED THERE WAS A FULL THROTTLE FAILURE. THE VEHICLE ... Read more
LINCOLN AVIATOR (2004) — ELECTRICAL SYSTEM Jul 13, 2010
Incident date: Jul 12, 2010
THIS IS THE 3RD TIME THAT MY 2004 LINCOLN AVIATOR HAS SHUT DOWN WHILE DRIVING IT... WITH KIDS IN THE CAR. NO STEERING, NO BREAKS, AND 60 MPH DOWN THE HIGHWAY. THIS CAR IS SURE TO BE THE DEATH OF ME... I HAVE BEEN LUCKY 3 TIMES NOW, BUT WHAT ABOUT THE NEXT TIME??? VOLUNTARY SERVICE RECALL... MANUFACTURING DEFECT OF THE COIL PACKS... ISSUED BY EPA.GOV (FOUND AFTER DIGGING), REPLACEMENT OF THE COIL P... Read more
LINCOLN AVIATOR (2004) — FUEL SYSTEM, GASOLINE Jul 13, 2010
Incident date: Jul 12, 2010
THIS IS THE 3RD TIME THAT MY 2004 LINCOLN AVIATOR HAS SHUT DOWN WHILE DRIVING IT... WITH KIDS IN THE CAR. NO STEERING, NO BREAKS, AND 60 MPH DOWN THE HIGHWAY. THIS CAR IS SURE TO BE THE DEATH OF ME... I HAVE BEEN LUCKY 3 TIMES NOW, BUT WHAT ABOUT THE NEXT TIME??? VOLUNTARY SERVICE RECALL... MANUFACTURING DEFECT OF THE COIL PACKS... ISSUED BY EPA.GOV (FOUND AFTER DIGGING), REPLACEMENT OF THE COIL P... Read more
LINCOLN AVIATOR (2004) — ENGINE AND ENGINE COOLING Jul 13, 2010
Incident date: Jul 12, 2010
THIS IS THE 3RD TIME THAT MY 2004 LINCOLN AVIATOR HAS SHUT DOWN WHILE DRIVING IT... WITH KIDS IN THE CAR. NO STEERING, NO BREAKS, AND 60 MPH DOWN THE HIGHWAY. THIS CAR IS SURE TO BE THE DEATH OF ME... I HAVE BEEN LUCKY 3 TIMES NOW, BUT WHAT ABOUT THE NEXT TIME??? VOLUNTARY SERVICE RECALL... MANUFACTURING DEFECT OF THE COIL PACKS... ISSUED BY EPA.GOV (FOUND AFTER DIGGING), REPLACEMENT OF THE COIL P... Read more
LINCOLN LS (2004) — ENGINE AND ENGINE COOLING:ENGINE Jul 13, 2010
Incident date: Jun 8, 2008
STALLING,JERKING SURGES. THREE TIMES THE CAR JUST CAME TO AN ABRUPT STOP. HAD TO HAVE IT TOWED. MY 77 YEAR OLD MOTHER WAS LEFT TERRIFIED. OVERHEATED JERKS INTO GEAR. FORD REPLACED ENGINE COIL,BUT SAID THEY COULD NOT REPLACE ALL AT ONCE WE WOULD HAVE TO CONTINUE TO BREAK DOWN IN ORDER TO FIX EACH COIL. THE CAR ALWAYS JERKS AND SURGES. THE RESULTS ARE THAT WE CAN NOT GO ON THE FREEWAY FOR FEAR OF BR... Read more
LINCOLN LS (2004) — ENGINE AND ENGINE COOLING:ENGINE Jul 13, 2010
Incident date: Jun 8, 2010
TL* THE CONTACT OWNS A 2004 LINCOLN LS. THE CONTACT STATED WHEN TRAVELING AT 35 MPH, THE VEHICLE WOULD SPORADICALLY SURGE FORWARD THEN CORRECT ITSELF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE IGNITION COIL WAS REPLACED. THERE WERE NO PRIOR WARNINGS OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 55,000. UPDATED 09/16-10 *BF THE CONSUMER... Read more
Crash
LINCOLN LS (2004) — VEHICLE SPEED CONTROL Jul 13, 2010
Incident date: Jun 8, 2010
TL* THE CONTACT OWNS A 2004 LINCOLN LS. THE CONTACT STATED WHEN TRAVELING AT 35 MPH, THE VEHICLE WOULD SPORADICALLY SURGE FORWARD THEN CORRECT ITSELF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE IGNITION COIL WAS REPLACED. THERE WERE NO PRIOR WARNINGS OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 55,000. UPDATED 09/16-10 *BF THE CONSUMER... Read more
Crash
LINCOLN LS (2004) — ELECTRICAL SYSTEM:IGNITION Jul 13, 2010
Incident date: Jun 8, 2010
TL* THE CONTACT OWNS A 2004 LINCOLN LS. THE CONTACT STATED WHEN TRAVELING AT 35 MPH, THE VEHICLE WOULD SPORADICALLY SURGE FORWARD THEN CORRECT ITSELF WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE IGNITION COIL WAS REPLACED. THERE WERE NO PRIOR WARNINGS OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 55,000. UPDATED 09/16-10 *BF THE CONSUMER... Read more
Crash
LINCOLN TOWN CAR (2008) — SERVICE BRAKES, HYDRAULIC Jul 13, 2010
Incident date: Jul 2, 2010
2008 LINCOLN TOWN CAR, PURCHASED ON 5/18/10 AT CORTESE LINCOLN, ROCHESTER NY. 6/1/10: BEGAN EXPERIENCING TROUBLE STOPPING - INTERMITTENT 7/2/10: TRIP FROM ROCHESTER, NY TO VERMILION, OH; TRAVELING I90 WEST, COULD NOT STOP THE CAR WHEN APPROACHING THE TOLL BOOTH IN BUFFALO, NY. STOPPED AT THE LAST SECOND INCHES AWAY FROM THE CAR AHEAD. PUSHED THE PEDAL TO THE FLOOR AND PUT THE CAR IN NEUTRA... Read more
LINCOLN TOWN CAR (1996) — SUSPENSION:FRONT Jul 13, 2010
Incident date: Mar 12, 2010
WHILE DRIVING MY 1996 SIGNATURE SERIES TOWN CAR ABOUT 25 MIS/HR IN RESIDENTIAL AREA THE RIGHT FRONT BALL JOINT SUSPENSION COLLAPSED & "ROLLED" UNDER THE CAR FRAME. THE SLOW SPEED ENABLED THE CAR TO BE STOPPED WITHIN FEET. DRIVER & A PASSENGER UNHURT. CAR TOWED TO AAA CERTIFIED GARAGE THAT HAD BEEN USED FOR OVER 25 YEARS. SUSPENSION REPLACED AS WAS THE LEFT ONE THAT MECHANIC DEEMED READY TO ALSO CO... Read more
LINCOLN TOWN CAR (1996) — STRUCTURE:FRAME AND MEMBERS Jul 13, 2010
Incident date: Mar 12, 2010
WHILE DRIVING MY 1996 SIGNATURE SERIES TOWN CAR ABOUT 25 MIS/HR IN RESIDENTIAL AREA THE RIGHT FRONT BALL JOINT SUSPENSION COLLAPSED & "ROLLED" UNDER THE CAR FRAME. THE SLOW SPEED ENABLED THE CAR TO BE STOPPED WITHIN FEET. DRIVER & A PASSENGER UNHURT. CAR TOWED TO AAA CERTIFIED GARAGE THAT HAD BEEN USED FOR OVER 25 YEARS. SUSPENSION REPLACED AS WAS THE LEFT ONE THAT MECHANIC DEEMED READY TO ALSO CO... Read more
LINCOLN NAVIGATOR (2007) — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC. Jul 13, 2010
Incident date: Jun 18, 2010
TL* THE CONTACT OWNS A 2007 LINCOLN NAVIGATOR. THE VEHICLE HAS A SPEED COMPENSATION VOLUME CONTROL FOR THE RADIO WHICH WOULD RAISE OR LOWER THE LEVEL OF SOUND ACCORDING TO THE ENVIRONMENT. THE CONTACT STATED THE RADIO WOULD INDEPENDENTLY FLUCTUATE FROM HIGH TO LOW WITHOUT WARRANT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE RADIO WAS REPLACED. THE FAILURE PERSISTED. THE CONTACT MANUALL... Read more
LINCOLN MARK VIII (1998) — TRACTION CONTROL SYSTEM Jul 9, 2010
Incident date: Jul 1, 2010
TL*THE CONTACT OWNS A 1998 LINCOLN MARK VIII. WHILE DRIVING AT A LOW SPEED THE CONTACT STATED THAT THE REAR ABS FAILED. THE DEALER COULD NOT REPAIR THE VEHICLE BECAUSE THE REAR WHEEL ABS SENSOR WAS NO LONGER AVAILABLE. REPORT 238373 WAS FILED WITH THE MANUFACTURER. THE MANUFACTURER ATTEMPTED TO LOCATE THE PART, BUT THE PART WAS NO LONGER IN PRODUCTION; THEREFORE; THEY COULD NOT OFFER ANY ASSISTANC... Read more
LINCOLN MARK VIII (1998) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP Jul 9, 2010
Incident date: Jul 1, 2010
TL*THE CONTACT OWNS A 1998 LINCOLN MARK VIII. WHILE DRIVING AT A LOW SPEED THE CONTACT STATED THAT THE REAR ABS FAILED. THE DEALER COULD NOT REPAIR THE VEHICLE BECAUSE THE REAR WHEEL ABS SENSOR WAS NO LONGER AVAILABLE. REPORT 238373 WAS FILED WITH THE MANUFACTURER. THE MANUFACTURER ATTEMPTED TO LOCATE THE PART, BUT THE PART WAS NO LONGER IN PRODUCTION; THEREFORE; THEY COULD NOT OFFER ANY ASSISTANC... Read more
LINCOLN AVIATOR (2003) — POWER TRAIN:AUTOMATIC TRANSMISSION Jul 9, 2010
Incident date: Jul 7, 2010
SHIFT CABLE BECOMES DISLODGED ON MY 2003 LINCOLN AVIATOR WHICH ONLY HAS 56,783 MILES AS OF 07.09.2010. *TR
LINCOLN NAVIGATOR (2006) — STRUCTURE:FRAME AND MEMBERS Jul 8, 2010
Incident date: Jun 15, 2010
2006 LINCOLN NAVIGATOR WITH POWER DEPLOYING RUNNING BOARDS. BOTH SIDES HAVE FAILED DUE TO THE STRUCTURAL SUPPORT POST CORRODING TO THE POINT OF MECHANICAL FAILURE. WHEN THIS FAILS A PASSENGER STEPPING ON IT CAN BE HURT DUE TO A FALL SO IT IS A SAFETY ISSUE. AGAIN THIS IS A STRUCTURAL FRAME MEMBER THAT IS FAILING CATASTROPHICALLY DUE TO CORROSION. *TR
LINCOLN MKS (2009) — VEHICLE SPEED CONTROL Jul 7, 2010
Incident date: Aug 22, 2008
TL*THE CONTACT OWNS A 2009 LINCOLN MKS. WHILE DRIVING APPROXIMATELY 35 MPH APPROACHING A STOP SIGN HE ENGAGED THE BRAKES AND THE VEHICLE ACCELERATED. HE STATED THAT THE VEHICLE ACCELERATED UP TO 4000 RPMS AND BEGAN TO SLOW DOWN ON ITS OWN. HE DID NOT CONTACT THE DEALER. THE FAILURE OCCURRED AGAIN WHILE DRIVING 25 MPH; YET, HE ENGAGED THE BRAKES AND THE VEHICLE ACCELERATED. HE SHIFTED INTO NEUTRAL ... Read more
LINCOLN TOWN CAR (1996) — VEHICLE SPEED CONTROL Jul 7, 2010
Incident date: Oct 12, 2009
LINCOLN TOWN CAR WENT ON FIRE IN GARAGE FROM CRUISE CONTROL SWITCH. TOTAL HOUSE FIRE. *TR
Fire 1 injured
LINCOLN TOWN CAR (1996) — EQUIPMENT Jul 7, 2010
Incident date: Oct 12, 2009
LINCOLN TOWN CAR WENT ON FIRE IN GARAGE FROM CRUISE CONTROL SWITCH. TOTAL HOUSE FIRE. *TR
Fire 1 injured
LINCOLN LS (2003) — SERVICE BRAKES, HYDRAULIC Jul 7, 2010
Incident date: Jan 1, 2008
ABS LIGHT, PARKING BRAKE AND TRACTION CONTROL LIGHT COMING ON AND THEN GOING OFF; ONLY TO REAPPEAR AGAIN. AT TIMES, BRAKES ARE NOT PROPERLY WORKING. ENGINE LIGHT WILL ALSO SOMETIMES APPEAR TO BLINK WHEN THIS HAPPENS. I HAVE CALLED THE LINCOLN CUSTOMER SERVICE AND WAS TOLD THAT ALL WARRANTIES RAN OUT AT 50,000 MILES SO THIS PROBLEM WILL NOT BE COVERED. ALSO AM HAVING PROBLEMS WITH THE TRANSMISS... Read more
LINCOLN LS (2003) — TRACTION CONTROL SYSTEM Jul 7, 2010
Incident date: Jan 1, 2008
ABS LIGHT, PARKING BRAKE AND TRACTION CONTROL LIGHT COMING ON AND THEN GOING OFF; ONLY TO REAPPEAR AGAIN. AT TIMES, BRAKES ARE NOT PROPERLY WORKING. ENGINE LIGHT WILL ALSO SOMETIMES APPEAR TO BLINK WHEN THIS HAPPENS. I HAVE CALLED THE LINCOLN CUSTOMER SERVICE AND WAS TOLD THAT ALL WARRANTIES RAN OUT AT 50,000 MILES SO THIS PROBLEM WILL NOT BE COVERED. ALSO AM HAVING PROBLEMS WITH THE TRANSMISS... Read more
LINCOLN LS (2003) — PARKING BRAKE Jul 7, 2010
Incident date: Jan 1, 2008
ABS LIGHT, PARKING BRAKE AND TRACTION CONTROL LIGHT COMING ON AND THEN GOING OFF; ONLY TO REAPPEAR AGAIN. AT TIMES, BRAKES ARE NOT PROPERLY WORKING. ENGINE LIGHT WILL ALSO SOMETIMES APPEAR TO BLINK WHEN THIS HAPPENS. I HAVE CALLED THE LINCOLN CUSTOMER SERVICE AND WAS TOLD THAT ALL WARRANTIES RAN OUT AT 50,000 MILES SO THIS PROBLEM WILL NOT BE COVERED. ALSO AM HAVING PROBLEMS WITH THE TRANSMISS... Read more
LINCOLN NAVIGATOR (2003) — AIR BAGS:SIDE/WINDOW Jul 4, 2010
Incident date: Jul 3, 2010
I WAS DRIVING MY 2003 LINCOLN FORD NAVIGATOR ON JULY 3RD AT APPROXIMATELY 3PM DOWN US HIGHWAY 52 NEAR SPRINGFIELD SOUTH DAKOTA ON A FLAT STRETCH OF DRY ROAD GOING APPROXIMATELY 55 MILES PER HOUR. FOR NO APPARENT REASON OUR AIRBAGS FROM THE PASSENGER AND DRIVERS SIDE ROOF DEPLOYED WITH AN EXPLOSION. IN ADDITION TO ALMOST WRECKING THE VEHICLE MY SON AND NIECE AND MYSELF ALL RECEIVED IMPACT BURNS ON... Read more
3 injured
LINCOLN NAVIGATOR (2004) — STRUCTURE:BODY:HOOD:HINGE AND ATTACHMENTS Jul 1, 2010
Incident date: Jun 24, 2010
TL*THE CONTACT OWNS A 2004 LINCOLN NAVIGATOR. WHILE OPENING THE HOOD OF THE VEHICLE THE CONTACT NOTICED THAT THE HOOD SHOCK ABSORBERS WOULD NO LONGER SUPPORT THE WEIGHT OF THE HOOD. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE SHOCK ABSORBER NEEDED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS. THE VEHICLE WAS NOT REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 54000. UPDATED 09/24/10. *... Read more
LINCOLN LS (2004) — ENGINE AND ENGINE COOLING Jul 1, 2010
Incident date: Jul 1, 2007
TL*THE CONTACT OWNS A 2004 LINCOLN LS. WHEN THE BRAKES WERE APPLIED, THE VEHICLE LUNGED FORWARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPROGRAMMED THE PCM CONTROL MODULE. THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY AND THE CONTACT STATED THAT IT WOULD ALSO RECUR WHILE DECREASING SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON NUMEROUS OCCASIONS WHERE THE PCM CONTROL MODULE W... Read more
LINCOLN LS (2004) — POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM) Jul 1, 2010
Incident date: Jul 1, 2007
TL*THE CONTACT OWNS A 2004 LINCOLN LS. WHEN THE BRAKES WERE APPLIED, THE VEHICLE LUNGED FORWARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO REPROGRAMMED THE PCM CONTROL MODULE. THE FAILURE CONTINUED TO OCCUR INTERMITTENTLY AND THE CONTACT STATED THAT IT WOULD ALSO RECUR WHILE DECREASING SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON NUMEROUS OCCASIONS WHERE THE PCM CONTROL MODULE W... Read more
LINCOLN NAVIGATOR (2003) — AIR BAGS:SIDE/WINDOW Jul 1, 2010
Incident date: Jun 27, 2010
ON SUNDAY JUNE 27TH 2010 AT APPROX. 4:30 PM. MY WIFE AND 2 CHILDREN WERE TRAVELING TO PALM SPRINGS ON THE EAST BOUND 10 FWY IN BANNING WHEN, FOR NO REASON THE SIDE CURTAIN AIRBAGS WENT OFF HITTING MYSELF AND MY 7 YEAR OLD. I WAS ABLE TO REMAIN IN CONTROL OF OUR 2003 LINCOLN NAVIGATOR, AND PULL TO THE CENTER MEDIAN AS I THOUGH MAYBE WE WERE HIT BY SOMETHING. AS I LOOKED AROUND THE NAVIGATOR, THERE ... Read more
LINCOLN MKS (2009) — SEATS Jul 1, 2010
Incident date: Sep 29, 2009
TL*THE CONTACT OWNS A 2009 LINCOLN MKS. THE CONTACT STATED THAT THE EQUIPMENT UNDER THE SEAT USED FOR HEATING AND AIR CONDITIONING HAS INJURED HIS TAIL BONE. THE SUSPENSION BEGAN TO DETERIORATE AND CAUSED THE EQUIPMENT UNDERNEATH THE SEAT TO PENETRATE. THE VEHICLE HAD NOT BEEN INSPECTED WHEN THE COMPLAINT WAS FILED. THE FAILURE MILEAGE WAS 20 AND THE CURRENT MILEAGE WAS 8000.
1 injured
LINCOLN LS (2004) — ENGINE AND ENGINE COOLING Jul 1, 2010
Incident date: Jul 1, 2010
MY 2004 LINCOLN LS HAS A COIL PROBLEM. IT CUTS OUT AND MISSES AND THEN SHUTS DOWN. I HAVE HAD 3 COILS REPLACED AND ALSO THE THROTTLE BODY AND SPARK PLUGS CHANGED. IT HAS 85,000 MILES ON IT NOW BUT THIS HAS BEEN A PROBLEM SINCE IT WAS IN THE 40,000 RANGE. THE DEALER WILL REPLACE THEM IF THEY CAN GET THEM TO FAIL WHILE THEY ARE CHECKING IT BUT THEY DON'T ALWAYS ACT UP AT THAT TIME. I HAD TO PAY... Read more
LINCOLN LS (2001) — SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT Jun 30, 2010
Incident date: Jun 14, 2010
TL* THE CONTACT OWNS A 2001 LINCOLN LS. THE CONTACT STATED THAT THE VEHICLE BEGAN TO SQUEAK AT ANY SPEED. THE CONTACT LOOKED UNDER THE VEHICLE AND NOTICED THAT THE LOWER BALL JOINTS IN THE FRONT WERE DEFECTIVE. THE CONTACT REFERENCED RECALL NHTSA CAMPAIGN ID NUMBER: 00V359001, COMPONENT: SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT. HE CHECKED WITH THE DEALER AND THEY STATED THAT HIS VIN WAS N... Read more
LINCOLN NAVIGATOR (2000) — VEHICLE SPEED CONTROL:CRUISE CONTROL Jun 30, 2010
Incident date: Jun 2, 2010
TL*THE CONTACT OWNS A 2000 LINCOLN NAVIGATOR. WHILE THE VEHICLE WAS PARKED, THE FRONT END BURST INTO FLAMES. THE CONTACT STATED THE FIRE STARTED NEAR THE CRUISE CONTROL SWITCH. THE FIRE DEPARTMENT CAME AND PUT OUT THE FIRE.. THE FIRE DEPARTMENT FILED A REPORT. THE CONTACT STATED NO INJURIES OCCURRED. THE VEHICLE WAS DESTROYED. THE CONTACT REFERENCE RECALL NHTSA CAMPAIGN ID NUMBER: 05V017000, VEHI... Read more
Fire
LINCOLN LS (2000) — SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT Jun 29, 2010
Incident date: Jun 28, 2010
TL* THE CONTACT OWNS A 2000 LINCOLN LS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30MPH THE VEHICLE BEGAN TO "WIGGLE" AROUND ON THE HIGHWAY. THE OWNER STATED THAT THERE IS A BOLT ON THE LOWER CONTROL ARM THAT NEEDS TO BE REPAIRED. THE CONTACT REFERENCED RECALL CAMPAIGN 00V359001, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT. THE OWNER CONTACTED FORD AND THEY STATED THAT HIS VIN WAS N... Read more
LINCOLN AVIATOR (2004) — ELECTRICAL SYSTEM:IGNITION Jun 29, 2010
Incident date: Jun 29, 2005
TL* THE CONTACT OWNS A 2004 LINCOLN AVIATOR. WHILE DRIVING AT APPROXIMATELY 55 MPH, THE CHECK ENGINE LIGHT ILLUMINATED ON THE DASHBOARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THE IGNITION COIL NEEDED TO BE REPLACED. THE IGNITION COIL WAS REPLACED. APPROXIMATELY 4 MONTHS LATER THE FAILURE RECURRED. THE VEHICLE WAS AGAIN TAKEN TO AN AUTHORIZED DEALER WHER... Read more
LINCOLN NAVIGATOR (2004) — SEATS Jun 28, 2010
Incident date: May 15, 2010
DRIVER POWER SEAT, PEDAL ADJUSTMENT AND MIRROR/FOLDING MIRRORS NOT WORKING DUE TO FAULTY WIRING. WIRING HARNESS MELTS DOWN TO FUSE BOX. UNABLE TO REPAIR WIRING BUT TO REPLACE COMPLETE WIRING SYSTEM TO FUSE BOX . *TR
Fire
LINCOLN NAVIGATOR (2004) — ELECTRICAL SYSTEM Jun 28, 2010
Incident date: May 15, 2010
DRIVER POWER SEAT, PEDAL ADJUSTMENT AND MIRROR/FOLDING MIRRORS NOT WORKING DUE TO FAULTY WIRING. WIRING HARNESS MELTS DOWN TO FUSE BOX. UNABLE TO REPAIR WIRING BUT TO REPLACE COMPLETE WIRING SYSTEM TO FUSE BOX . *TR
Fire
LINCOLN NAVIGATOR (2003) — POWER TRAIN:DRIVELINE Jun 28, 2010
Incident date: Jun 17, 2010
WE HAVE A 2003 LINCOLN NAVIGATOR. ON JUNE 17, 2010 WHILE DRIVING ON THE 605 FREEWAY, WE HEARD A LOUD NOISE AND THE CAR STARTED TO SHAKE TREMENDOUSLY THEN LOOSE POWER. THE CAR IS STILL RUNNING BUT COULD NOT PICK UP SPEED. A HUGE MACK TRUCK BEHIND US WAS BRAKING HARD TO AVOID HITTING OUR CAR. WE PULLED TO THE SIDE WITH THE CAR SHAKING AND RATTLING. LUCKILY, IT HAD ENOUGH POWER TO MAKE AN EXIT. A PRI... Read more
LINCOLN TOWN CAR (2005) — TIRES Jun 26, 2010
Incident date: May 12, 2010
MY MOTHER N LAW HAS HAD TO REPLACE (6) SIX MICHELIN 225/60R/17 98T (LXR?) TIRES IN THE LAST EIGHT MONTHS AT GREAT COST EVEN THOUGH SHE HAS PURCHASED A ROAD HAZARD ADDITIONAL WARRANTY. THE ORIGINAL TIRES WERE NOT EVEN OUT OF WARRANTY. 1 TIRE IS UNDERSTANDABLE, 2 IS QUESTIONABLE AND 6 IS A PROBLEM. SHE BOUGHT FULL SET OF MICHELIN 225/60R/17 98T ENERGY LX4 WHITE WALLS ON OCT.06,2009. 1 HAD FLAT ... Read more
LINCOLN TOWN CAR (2006) — VEHICLE SPEED CONTROL Jun 24, 2010
Incident date: Apr 12, 2007
TL* THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. THE CONTACT STATED WHILE ACCELERATING FROM A COMPLETE STOP, THE VEHICLE ABNORMALLY ACCELERATED. IN ADDITION, THE CONTACT STATED WHEN BRAKING FROM LOW SPEEDS, THE VEHICLE FELT AS IF IT WERE GLIDING TO A STOP AND STOPPING DISTANCE WAS INCREASED. THE DEALER ADVISED THE FAILURE WAS CAUSED BY THE CONTACT DEPRESSING BOTH THE ACCELERATOR AND BRAKE PEDALS SIMU... Read more
LINCOLN NAVIGATOR (2001) — ELECTRICAL SYSTEM Jun 24, 2010
Incident date: May 11, 2010
2001 LINCOLN NAVIGATOR SPONTANEOUSLY IGNITED RESULTING IN DESTRUCTION OF VEHICLE, ADJACENT VEHICLE AND HOME. *TR
Fire
LINCOLN LS (2000) — EXTERIOR LIGHTING:BRAKE LIGHTS Jun 24, 2010
Incident date: Apr 8, 2008
TL* THE CONTACT OWNS A 2000 LINCOLN LS. THE CONTACT STATED THE BRAKE LIGHTS WERE INOPERABLE. IN ADDITION, THE FRONT PASSENGER SEAT BELT WAS INOPERABLE. THE MANUFACTURER ADVISED THERE WERE NO RECALLS AND WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 84,000.
LINCOLN LS (2000) — SEAT BELTS Jun 24, 2010
Incident date: Apr 8, 2008
TL* THE CONTACT OWNS A 2000 LINCOLN LS. THE CONTACT STATED THE BRAKE LIGHTS WERE INOPERABLE. IN ADDITION, THE FRONT PASSENGER SEAT BELT WAS INOPERABLE. THE MANUFACTURER ADVISED THERE WERE NO RECALLS AND WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 84,000.
LINCOLN LS (2005) — VEHICLE SPEED CONTROL Jun 23, 2010
Incident date: Feb 16, 2010
MY 2005 LINCOLN LS HAS BEEN GOING INTO AN ETC FAILSAFE MODE ALMOST EVERY OTHER DAY FOR LAST FOUR MONTHS. DEALERSHIP HAS TOLD ME IT IS A FAULTY ACCELERATOR PEDAL SENSOR. HOWEVER, THIS PART WAS AND CONTINUES TO BE ON A "NATIONAL BACKORDER". I HAVE AVOIDED COUNTLESS CRASHES DUE TO THIS FAILURE WHILE MERGING INTO TRAFFIC. ONCE THE ETC FAILURE COMES ON, I LOSE ALL ACCELERATOR POWER AND MERELY COAST ... Read more
LINCOLN AVIATOR (2004) — POWER TRAIN:DRIVELINE:DIFFERENTIAL UNIT Jun 23, 2010
Incident date: Mar 1, 2009
TL*THE CONTACT OWNS A 2004 LINCOLN AVIATOR. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH SMOKE CIRCULATED THROUGH THE VENTS INSIDE OF THE VEHICLE; AND THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD. THE CONTACT STATED THE SMOKE ORIGINATED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN ADVISED THAT THE FRONT END DIFFERENTIAL HAD DETERIORATED.... Read more
LINCOLN AVIATOR (2004) — STEERING Jun 23, 2010
Incident date: Mar 1, 2009
TL*THE CONTACT OWNS A 2004 LINCOLN AVIATOR. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH SMOKE CIRCULATED THROUGH THE VENTS INSIDE OF THE VEHICLE; AND THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD. THE CONTACT STATED THE SMOKE ORIGINATED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN ADVISED THAT THE FRONT END DIFFERENTIAL HAD DETERIORATED.... Read more
LINCOLN AVIATOR (2004) — TIRES Jun 23, 2010
Incident date: Mar 1, 2009
TL*THE CONTACT OWNS A 2004 LINCOLN AVIATOR. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH SMOKE CIRCULATED THROUGH THE VENTS INSIDE OF THE VEHICLE; AND THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD. THE CONTACT STATED THE SMOKE ORIGINATED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN ADVISED THAT THE FRONT END DIFFERENTIAL HAD DETERIORATED.... Read more
LINCOLN AVIATOR (2004) — SUSPENSION Jun 23, 2010
Incident date: Mar 1, 2009
TL*THE CONTACT OWNS A 2004 LINCOLN AVIATOR. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH SMOKE CIRCULATED THROUGH THE VENTS INSIDE OF THE VEHICLE; AND THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD. THE CONTACT STATED THE SMOKE ORIGINATED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN ADVISED THAT THE FRONT END DIFFERENTIAL HAD DETERIORATED.... Read more
LINCOLN AVIATOR (2004) — STRUCTURE:BODY:HATCHBACK/LIFTGATE Jun 23, 2010
Incident date: Mar 1, 2009
TL*THE CONTACT OWNS A 2004 LINCOLN AVIATOR. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH SMOKE CIRCULATED THROUGH THE VENTS INSIDE OF THE VEHICLE; AND THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD. THE CONTACT STATED THE SMOKE ORIGINATED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN ADVISED THAT THE FRONT END DIFFERENTIAL HAD DETERIORATED.... Read more
LINCOLN AVIATOR (2004) — POWER TRAIN:AUTOMATIC TRANSMISSION Jun 23, 2010
Incident date: Mar 1, 2009
TL*THE CONTACT OWNS A 2004 LINCOLN AVIATOR. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH SMOKE CIRCULATED THROUGH THE VENTS INSIDE OF THE VEHICLE; AND THE VEHICLE WAS DRIVEN TO THE SIDE OF THE ROAD. THE CONTACT STATED THE SMOKE ORIGINATED FROM THE ENGINE COMPARTMENT. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE TECHNICIAN ADVISED THAT THE FRONT END DIFFERENTIAL HAD DETERIORATED.... Read more
LINCOLN TOWN CAR (1988) — SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT Jun 22, 2010
Incident date: Mar 5, 2010
1988 LINCOLN TOWNCAR. CONSUMER STATES BUSINESS SOLD FAULTY CAR PARTS RELATED TO A SAFETY DEFECT *TGW THE CONSUMER WAS ADVISED BY HIS LOCAL MECHANIC THAT THE ORIGINAL UPPER BALL JOINTS HAD A TORN BOOT AND HE COULD NO LONGER GREASE IT. THE MECHANIC ALSO SUGGESTED REPLACING THE LOWER BALL JOINTS AS WELL. THE CONSUMER THEN ORDERED LOWER AND UPPER BALL JOINTS FROM AN ESTABLISHMENT AND HAD HIS LOCAL ME... Read more
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