Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
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Showing 18,739 complaints for LINCOLN
LINCOLN
CONTINENTAL
(2000) — ENGINE AND ENGINE COOLING:ENGINE
Aug 17, 2010
Incident date: Aug 5, 2010
WHILE DRIVING ON THE HIGHWAY THE CAR STARTED TO ACCELERATE ON IT,S OWN AND WHEN I APPLIED THE BRAKES THEY WOULDN'T WORK. I HAD TO GET OFF THE NEXT EXIT BECAUSE I DIDN'T WANT ANYONE TO GET IN FRONT OF ME BECAUSE IT WENT ALL THE WAY UP TO 90 MPH.ONCE I GOT OFF IT STILL WAS ACCELERATING SO I DROVE UP ON THE SIDEWALK TO KEEP FROM HITTING TRAFFIC AT THE LIGHT AND GOT INTO THE GRASS AND IT STILL WAS GOI... Read more
LINCOLN
CONTINENTAL
(2000) — SEAT BELTS
Aug 17, 2010
Incident date: Aug 5, 2010
WHILE DRIVING ON THE HIGHWAY THE CAR STARTED TO ACCELERATE ON IT,S OWN AND WHEN I APPLIED THE BRAKES THEY WOULDN'T WORK. I HAD TO GET OFF THE NEXT EXIT BECAUSE I DIDN'T WANT ANYONE TO GET IN FRONT OF ME BECAUSE IT WENT ALL THE WAY UP TO 90 MPH.ONCE I GOT OFF IT STILL WAS ACCELERATING SO I DROVE UP ON THE SIDEWALK TO KEEP FROM HITTING TRAFFIC AT THE LIGHT AND GOT INTO THE GRASS AND IT STILL WAS GOI... Read more
LINCOLN
CONTINENTAL
(2000) — SUSPENSION
Aug 17, 2010
Incident date: Aug 5, 2010
WHILE DRIVING ON THE HIGHWAY THE CAR STARTED TO ACCELERATE ON IT,S OWN AND WHEN I APPLIED THE BRAKES THEY WOULDN'T WORK. I HAD TO GET OFF THE NEXT EXIT BECAUSE I DIDN'T WANT ANYONE TO GET IN FRONT OF ME BECAUSE IT WENT ALL THE WAY UP TO 90 MPH.ONCE I GOT OFF IT STILL WAS ACCELERATING SO I DROVE UP ON THE SIDEWALK TO KEEP FROM HITTING TRAFFIC AT THE LIGHT AND GOT INTO THE GRASS AND IT STILL WAS GOI... Read more
LINCOLN
CONTINENTAL
(2000) — VISIBILITY
Aug 17, 2010
Incident date: Aug 5, 2010
WHILE DRIVING ON THE HIGHWAY THE CAR STARTED TO ACCELERATE ON IT,S OWN AND WHEN I APPLIED THE BRAKES THEY WOULDN'T WORK. I HAD TO GET OFF THE NEXT EXIT BECAUSE I DIDN'T WANT ANYONE TO GET IN FRONT OF ME BECAUSE IT WENT ALL THE WAY UP TO 90 MPH.ONCE I GOT OFF IT STILL WAS ACCELERATING SO I DROVE UP ON THE SIDEWALK TO KEEP FROM HITTING TRAFFIC AT THE LIGHT AND GOT INTO THE GRASS AND IT STILL WAS GOI... Read more
LINCOLN
CONTINENTAL
(2000) — POWER TRAIN:AUTOMATIC TRANSMISSION
Aug 17, 2010
Incident date: Aug 5, 2010
WHILE DRIVING ON THE HIGHWAY THE CAR STARTED TO ACCELERATE ON IT,S OWN AND WHEN I APPLIED THE BRAKES THEY WOULDN'T WORK. I HAD TO GET OFF THE NEXT EXIT BECAUSE I DIDN'T WANT ANYONE TO GET IN FRONT OF ME BECAUSE IT WENT ALL THE WAY UP TO 90 MPH.ONCE I GOT OFF IT STILL WAS ACCELERATING SO I DROVE UP ON THE SIDEWALK TO KEEP FROM HITTING TRAFFIC AT THE LIGHT AND GOT INTO THE GRASS AND IT STILL WAS GOI... Read more
Incident date: Aug 5, 2010
WHILE DRIVING ON THE HIGHWAY THE CAR STARTED TO ACCELERATE ON IT,S OWN AND WHEN I APPLIED THE BRAKES THEY WOULDN'T WORK. I HAD TO GET OFF THE NEXT EXIT BECAUSE I DIDN'T WANT ANYONE TO GET IN FRONT OF ME BECAUSE IT WENT ALL THE WAY UP TO 90 MPH.ONCE I GOT OFF IT STILL WAS ACCELERATING SO I DROVE UP ON THE SIDEWALK TO KEEP FROM HITTING TRAFFIC AT THE LIGHT AND GOT INTO THE GRASS AND IT STILL WAS GOI... Read more
Incident date: May 13, 2008
WHEN I TURN ON MY 2004 LINCOLN AVIATOR TO WARM UP IN THE MORNING THE SMELL OF THE GAS IS SO STRONG. WHEN I AM AT A RED LIGHT OR STOP SIGN THE CAR SHAKES SO MUCH THAT I HAVE TO PUT IT THE CAR IN NEUTRAL TO AVOID THE CAR FROM TURNING OFF. WHEN I AM DRIVING THE CAR JERKS AND STALLS I FEEL SCARED WHEN DRIVING ON THE FREEWAY BECAUSE MY CAR SOMETIMES DOESN'T GO AS FAST AS THE OTHER CARS BECAUSE IT STAL... Read more
Incident date: Jun 24, 2010
WHILE BACKING INTO A PARKING SPOT, THE CAR'S REAR SENSORS SOUNDED. SINCE I THOUGHT THERE WAS STILL 3 OR 4 FEET OF SPACE TO A CHAIN LINK FENCE BEHIND THE CAR, I GOT OUT TO INVESTIGATE. THERE WAS ROOM, SO I GOT BACK INTO THE CAR & CONTINUED TO BACK UP SLOWLY WHILE LOOKING OUT THE OPEN DRIVER DOOR. WHEN I APPLIED THE BRAKE, THE CAR WOULD NOT STOP. I APPLIED THE BRAKES A FEW MORE TIMES, BUT STILL CO... Read more
Incident date: Aug 7, 2010
I WAS DRIVING AS USUAL AND THE INTAKE MANIFOLD CRACKED OR HAD BEEN CRACKING OVER TIME. THE ENGINE MADE A PING NOISE AND THE COOLANT WAS LEAKING DOWN INTO THE ENGINE. THE ENGINE LIGHT CAME ON IMMEDIATELY. THE MANIFOLD, THERMOSTAT, AND GASKETS HAD TO BE REPAIRED. THE COST FOR THIS REPAIR WAS OVER $1,200.00. *TR
Incident date: Jul 21, 2010
TL*THE CONTACT OWNS 2005 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THEY HAD TO REPLACE THE ENGINE SINCE THE HEAD GASKET WAS DEFECTIVE AND THERE WAS A PISTON THAT CAUSED METAL SHAVINGS TO ENTER THE ENGINE. THE VEHICLE WAS DIAGNOSED BY THE DEALER SEVERAL TIMES SINCE A KNOCKING SOUND WAS IN THE ENGINE. THE DEALER WAS UNABLE TO FIND THE SOURCE OF THE KNOCKING SOUNDS IN THE ENGINE. SINCE THE VEHICLE W... Read more
Incident date: Aug 1, 2006
2005 V8 LINCOLN LS WITH 78 K MILES STARTED GIVING ME AN ERROR MESSAGE ECL ENGINE FAIL SAFE MODE CAME ON IN MY CAR AND THE ENGINE WENT TO IDLE WHEN I WAS ABLE TO GET OUT OF TRAFFIC I PUT IT IN N AND RESTARTED ENGINE IT RAN OK BUT DID IT 3 TIMES BEFORE GETTING HOME TOOK IT TO LOCAL PARTS STORES TO BE DIAGNOSED IT SAID THROTTLE BODY FAILURE. *TR
Incident date: Jul 26, 2010
WHILE THE VEHICLE WAS RUNNING, BUT PARKED, THE A/C SUDDENLY STOPPED WORKING. AIR CONTINUED TO BLOW, BUT IT WAS HOT INSTEAD OF COOL. DIAGNOSTIC REPORT SAYS THE ACET SENSOR FAILED. REPAIR WAS DECLINED DUE TO COST ($550). NOW, EVEN WITHOUT ANY CLIMATE CONTROLS ENGAGED, THE PANEL GETS VERY HOT WHEN THE CAR IS RUNNING. IF THE SEAT A/C IS ENGAGED, IT WILL WORK UNTIL THE PANEL GETS HOT, THEN IT WON'... Read more
Incident date: Aug 3, 2010
TL* THE CONTACT OWNS A 1999 LINCOLN NAVIGATOR. WHILE TRAVELING AT 70 MPH, THE CONTACT NOTICED THE SMELL OF SMOKE INSIDE THE CABIN. THE CONTACT PARKED THE VEHICLE AND SEVERAL HOURS LATER, THE VEHICLE CAUGHT ON FIRE FROM UNDER THE HOOD. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. A REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED FOR THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE... Read more
Fire
Incident date: Jul 11, 2010
TL* THE CONTACT OWNS A 2005 LINCOLN LS. THE CONTACT WAS PARKING ON AN INCLINE. AS HE SHIFTED INTO PARK AND REMOVED HIS FOOT FORM THE BRAKE PEDAL, THE VEHICLE BEGAN TO INDEPENDENTLY ROLL BACKWARD. THE DEALER REPLACED THE TRANSMISSION. WITHIN 300 MILES, THE FAILURE RECURRED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 74,000.
Incident date: Aug 3, 2010
MY 2005 LINCOLN TOWN CAR EXTENDED WARRANTY EXPIRED @ 100,000 MILES AND AT ABOUT 110,000 MILES THE A/C FAILED. THE DEALERSHIP REPAIRED IT CITING THAT THE EVAPORATOR FAILED AT A COST OF APPROX. $2,400. I CALLED FORD MOTOR AND THEY SAID THAT THERE'S NOTHING THEY CAN DO TO HELP ME. ABOUT A MONTH AGO, 3 MONTHS AFTER HAVING THE EVAPORATOR REPLACED, THE A/C FAILED AGAIN, NOT BLOWING COLD AIR. I TOOK ... Read more
Incident date: Jul 31, 2010
WHILE DRIVING DOWN THE FREEWAY IN OUR 2003 LINCOLN AVIATOR, THE TWO SIDE CURTAIN AIRBAGS DEPLOYED. THE VEHICLE WAS BROUGHT TO THE NEAREST DEALER AND THERE WAS NO VISIBLE DAMAGE TO THE FRONT, SIDES, OR REAR OF THE VEHICLE THAT WOULD EXPLAIN THE AIRBAG DEPLOYING FOR NO REASON. *TR
Incident date: Jul 18, 2007
TL*THE CONTACT OWNS A 2000 LINCOLN LS. THE CONTACT STATED THAT SINCE JULY 2007, THE CHECK ENGINE LIGHT WOULD ILLUMINATE INTERMITTENTLY AND THE VEHICLE WOULD STALL AND BEGAN TO IDLE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE IMMEDIATELY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE DEALER COULD NOT GIVE A PROPER DIAGNOSIS. THE HOSES, EGR VALVE, THERMOSTAT, COOLING SYSTEM FAN AND O2 SENSO... Read more
Incident date: Jul 29, 2010
TL*THE CONTACT OWNS A 2000 LINCOLN LS. WHILE DRIVING APPROXIMATELY 35 MPH THE PASSENGERS SIDE AIR BAG DEPLOYED. THE PASSENGER SUFFERED BRUISES AND INJURIES TO HIS RIGHT ARM AND WAS TAKEN TO THE EMERGENCY ROOM. THE DEALER STATED THAT THEY WERE UNABLE TO DETERMINE WHAT CAUSED THE AIR BAG TO DEPLOY. THEY ALSO STATED THAT THEY NEEDED TO REMOVE THE SEAT AND INSPECT THE WIRING. THE DEALER ALSO ADVISED ... Read more
1 injured
Incident date: Jul 29, 2010
I WAS DRIVING TO WORK EARLY IN THE MORNING WITH MY CHILD IN THE BACK SEAT. WHILE GETTING OFF THE FREEWAY (THANK GOD) MY 2004 LINCOLN LS WENT INTO "ETC ENGINE FAILSAFE MODE". I COULD NOT ACCELERATE OR DRIVE OVER 20. AT THIS POINT, I HAD TO PULL OVER BECAUSE I WAS IN TRAFFIC AND I DID NOT WANT TO GET HIT. ONCE I PULLED OVER, I TURNED THE CAR OFF FOR ABOUT 5 MINS AND THEN TURNED IT BACK ON. STARTING ... Read more
Incident date: Jul 29, 2010
I WAS DRIVING TO WORK EARLY IN THE MORNING WITH MY CHILD IN THE BACK SEAT. WHILE GETTING OFF THE FREEWAY (THANK GOD) MY 2004 LINCOLN LS WENT INTO "ETC ENGINE FAILSAFE MODE". I COULD NOT ACCELERATE OR DRIVE OVER 20. AT THIS POINT, I HAD TO PULL OVER BECAUSE I WAS IN TRAFFIC AND I DID NOT WANT TO GET HIT. ONCE I PULLED OVER, I TURNED THE CAR OFF FOR ABOUT 5 MINS AND THEN TURNED IT BACK ON. STARTING ... Read more
Incident date: May 10, 2008
TL*THE CONTACT OWNS A 2000 LINCOLN LS. WHILE DRIVING AT APPROXIMATELY 5 MPH OVER A SPEED BUMP, THE CONTACT HEARD AN ABNORMAL CLANKING NOISE FROM THE VEHICLE. IN ADDITION, THE CONTACT STATED THE VEHICLE WOULD FEEL AS IF THE REAR WHEELS WERE ATTEMPTING TO SEPARATE FROM THE VEHICLE AND THE STEERING WHEEL BECAME STIFF. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE BOTH LOWER CONTROL ARM ASSEM... Read more
LINCOLN
NAVIGATOR
(2005) — POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Jul 29, 2010
Incident date: Jun 8, 2010
TL* THE CONTACT OWNS A 2005 LINCOLN NAVIGATOR. THE CONTACT STATED THE GEAR SHIFT SELECTOR WOULD NOT MOVE FROM THE PARK POSITION. THE DEALER ADVISED THAT THE SHIFTER ASSEMBLY WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 85,126 AND THE CURRENT MILEAGE WAS 86,000.
Incident date: Mar 9, 2010
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 2 MPH, HE ENGAGED THE BRAKE PEDAL AND IT FELL TO THE FLOORBOARD. THERE WAS AN ABNORMALLY HIGH INCREASE IN ENGINE RPMS AND THE VEHICLE THEN ABNORMALLY ACCELERATED. THE BRAKES WERE APPLIED REPEATEDLY BUT TO NO AVAIL. SUDDENLY, THE GEAR SELECTOR WAS SHIFTED INTO THE NEUTRAL POSITION AND THE ENGINE WAS TURNED OF... Read more
Crash
Incident date: Nov 28, 2008
TL* THE CONTACT OWNS A 2004 LINCOLN TOWN CAR. THE CONTACT STATED HE WAS DRIVING AT 40 MPH WHEN HE ATTEMPTED TO APPLY THE BRAKES. THE CONTACT'S FOOT BECAME LODGED BETWEEN THE ACCELERATOR AND BRAKE PEDAL. HE WAS ABLE TO DISLODGE HIS FOOT BUT WHEN DOING SO, THE BRAKE PEDAL COVER DETACHED FROM THE PEDAL ITSELF. THE DEALER WOULD NOT PROVIDE ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED FO... Read more
Incident date: Jun 10, 2010
2005 LINCOLN LS ERRATIC TRANSMISSION SHIFT. CAR LUNGES FORWARD VIOLENTLY..THIS SEEMS TO BE AN ONGOING PROBLEM WITH LINCOLN LS. *TR
Incident date: Jul 1, 2010
I HAVE A 2005 LINCOLN AVIATOR AND THE SHIFTER, TRANSMISSION,AND BALL JOINTS, DRIVE SHAFT ALL FELL APART AT 56,000 MILES MY WIFE AND 2 YOUNG CHILDREN WERE IN THE VEHICLE WHEN THE DRIVE SHAFT CAME LOOSE ALMOST CAUSING US TO BE REAR ENDED BY A 18 WHEELER SOMETHING HAS TO BE DONE. I HAVE READ THOUSANDS OF COMPLAINTS FROM OTHERS HAVING SIMILAR COMPLAINTS. *TR
Incident date: Jul 1, 2010
I HAVE A 2005 LINCOLN AVIATOR AND THE SHIFTER, TRANSMISSION,AND BALL JOINTS, DRIVE SHAFT ALL FELL APART AT 56,000 MILES MY WIFE AND 2 YOUNG CHILDREN WERE IN THE VEHICLE WHEN THE DRIVE SHAFT CAME LOOSE ALMOST CAUSING US TO BE REAR ENDED BY A 18 WHEELER SOMETHING HAS TO BE DONE. I HAVE READ THOUSANDS OF COMPLAINTS FROM OTHERS HAVING SIMILAR COMPLAINTS. *TR
Incident date: Mar 15, 2010
I PURCHASED A 2007 LINCOLN TOWN CAR IN SEPT. OF 2009,28800 NOW WITH 33850 MILES. DURING THIS WINTER I REPORTED TO FORD MOTOR COMPANY OF MY PROBLEM WITH THE CHROME PEELING FROM ALL 4 WHEELS..I WAS TOLD THIS IS NOT COVERED...AS THE TIME HAS GONE ON THE WHEELS HAVE DETERIORATED AND THE TIES DO NOT HOLD AIR..I BROUGHT IT TO THE FORD DEALER AND HAD TO PAY 180.00 TO FIX 2 WHEELS THAT WOULD GO FLAT AS I ... Read more
Incident date: Apr 9, 2009
CAR STARTS AND RUNS ROUGH, THEN SURGES FORWARD. HAVE TO HOLD THE BRAKE HARD. CAR THEN STALLS AND GIVES "ETC ENGINE FAILURE". UPON RESTART CAR WILL RUN FINE FOR A WHILE. *TR DEALER CANNOT IDENTIFY THE PROBLEM, AS IT DOES NOT CONSISTENTLY THROW A CODE, REPLACED THE COILS
Incident date: Apr 9, 2009
CAR STARTS AND RUNS ROUGH, THEN SURGES FORWARD. HAVE TO HOLD THE BRAKE HARD. CAR THEN STALLS AND GIVES "ETC ENGINE FAILURE". UPON RESTART CAR WILL RUN FINE FOR A WHILE. *TR DEALER CANNOT IDENTIFY THE PROBLEM, AS IT DOES NOT CONSISTENTLY THROW A CODE, REPLACED THE COILS
Incident date: Jul 25, 2010
WHEN I DRIVE MY 2005 LINCOLN LS IT LOSES POWER AND BEGINS TO SHAKE AND SPUTTER. WHEN IT DOES THIS CAN ONLY DRIVE ABOUT TEN MILES PER HOUR. WARNING LIGHT INDICATES THROTTLE PROBLEM, BUT THE DEALERSHIP IS SAYING THEY CAN NOT DUPLICATE. STALLED OUT ON THE INTERSTATE (DANGEROUS). WHEN I PULLED OVER AND TURNED THE CAR OFF AND RESTARTED IT RAN FINE UNTIL THE NEXT INCIDENT. HAS DONE THIS ABOUT 4 TIM... Read more
Incident date: Jul 23, 2010
2001 LINCOLN LS, LOWER BALL JOINT FAILURE WHILE DRIVING!!!, THERE IS A RECALL RELATED TO THIS ISSUE 00S39, BUT MY VEHICLE ACCORDING TO FORD, BY VIN DID NOT FALL UNDER THE CURRENT RECALL? MY REAL QUESTION IS WHY? SOME BACK GROUND ON MY INCIDENT I WAS DRIVING ON THE FREEWAY AT 65 MPH, HEARD AND FELT A CHANGE IN THE STEERING, PULLED OVER AND AS I WAS COMING TO A STOP THE RIGHT LOWER BALL JOINT STUD B... Read more
Incident date: Mar 3, 2009
TL*THE CONTACT OWNS A 2009 LINCOLN MKS. THE CONTACT STATED THAT WHILE THE BRAKES WERE ENGAGED THERE WAS A LOUD GRINDING NOISE. THE FAILURE OCCURRED INTERMITTENTLY. THE DEALER WAS NOTIFIED, TEST DROVE THE VEHICLE BUT WAS UNABLE TO DUPLICATE THE FAILURE. FORD MOTOR COMPANY ISSUED FIVE TSB'S REGARDING THE BRAKES GRINDING. THE BRAKES HAVE BEEN REPAIRED FIVE TIMES. WHEN THE VEHICLE WAS REPAIRED THE NO... Read more
Incident date: Jul 19, 2010
DRIVING ON TOLLWAY ABOUT 60 MPH AND TIRE BLEW OUT. NO KNOWLEDGE OF HITTING ANYTHING. *TR
Incident date: Jun 11, 2003
TL*THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. WHENEVER THE BRAKE WERE APPLIED THE VEHICLE WOULD VIBRATE AND SHAKE EXCESSIVELY. THERE WERE SEVERAL ELECTRICAL FAILURES TO INCLUDE THE ELECTRONIC CLUSTER IN THE ODOMETER. THE MANUFACTURER WAS CONTACTED AND ADVISED HER TO TAKE THE VEHICLE TO THE DEALER TO HAVE THE FAILURES REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 30,000.
Incident date: Jun 11, 2003
TL*THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. WHENEVER THE BRAKE WERE APPLIED THE VEHICLE WOULD VIBRATE AND SHAKE EXCESSIVELY. THERE WERE SEVERAL ELECTRICAL FAILURES TO INCLUDE THE ELECTRONIC CLUSTER IN THE ODOMETER. THE MANUFACTURER WAS CONTACTED AND ADVISED HER TO TAKE THE VEHICLE TO THE DEALER TO HAVE THE FAILURES REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 30,000.
Incident date: Jul 8, 2010
TL*THE CONTACT OWNS A 2004 LINCOLN LS. WHILE DRIVING 60 MPH THE CHECK ENGINE LIGHT ILLUMINATED AND THE VEHICLE STALLED. THE CONTACT WAS ABLE TO DRIVE ONTO THE EMERGENCY LANE AND TURN THE VEHICLE OFF. THE DEALER STATED THAT THEY COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS TAKEN TO ANOTHER DEALER WHO STATED THAT THE COILS FAILED. THE COILS WERE REPAIRED AT THE OWNERS EXPENSE. THE FAILURE MILEAG... Read more
Incident date: Jul 19, 2010
THE BALL JOINTS TO MY LINCOLN LS V8 HAVE ON THE SAFETY RECALL SINCE 2000. I HAVE REGISTER MY VEHICLE WITH FORD SINCE I PURCHASED IT. I HAVE BEEN CONTACTED BY FORD SINCE LAST YEAR. WHY HASN'T ANYBODY MADE CONTACT WITH ME. I'M AFRAID TO DRIVE MY CAR LONG DISTANCE, EXPECT TO MY DOCTOR'S APPT AT THE VA HOSPITAL AND MY WORK AREA SINCE I WAS RELEASED FROM THE HOSPITAL IN FORT LEWIS, WA. MADIGAN ARMY ME... Read more
Incident date: Feb 1, 2010
2005 LINCOLN TOWN CAR AIR BAG LIGHT CAME ON AT NEARLY 51000 MILES. MECHANIC REPLACED CLOCK SPRING IN STEERING COLUMN ($250)--DID NOT FIX PROBLEM!! THEN INFORMED AN ADDITIONAL PROBLEM IN COLUMN. NEVER IN AN ACCIDENT AND MAINTAINED PROPERLY. HAVE WRITTEN FORD MOTOR TWICE SUGGESTING THEY SHOULD FIX THE PROBLEM, THAT IT MUST BE A FACTORY DEFECT. THEY DID NOT HAVE THE DECENCY TO RESPOND!!!!! *TR
Incident date: May 1, 2010
TRANSMISSION SHIFT PROBLEMS= WE WHERE OK WHEN TRUCK WAS ON GARAGE AND JUST USE IT AS WEEKENDS,BUT EVERYTHING CHANGE WHEN WE STARED TO USE IT ON DAILY BASICS TRANSMISSION BEGIN TO SLIP AND NOW LATELY BEGIN TO PULL AND BACK AND FORWARD AND O/D SENSOR LIGHT UP AND AFRAID THE REAR SHIFT GO OFF ANY MINUTE... AND ADD UP THE REAR PANEL JUST BROKE FOR THE 2TH TIME... IT BEGINS TO MAKE FUNNY NOISE ON REA... Read more
Incident date: May 1, 2010
TRANSMISSION SHIFT PROBLEMS= WE WHERE OK WHEN TRUCK WAS ON GARAGE AND JUST USE IT AS WEEKENDS,BUT EVERYTHING CHANGE WHEN WE STARED TO USE IT ON DAILY BASICS TRANSMISSION BEGIN TO SLIP AND NOW LATELY BEGIN TO PULL AND BACK AND FORWARD AND O/D SENSOR LIGHT UP AND AFRAID THE REAR SHIFT GO OFF ANY MINUTE... AND ADD UP THE REAR PANEL JUST BROKE FOR THE 2TH TIME... IT BEGINS TO MAKE FUNNY NOISE ON REA... Read more
Incident date: May 1, 2010
TRANSMISSION SHIFT PROBLEMS= WE WHERE OK WHEN TRUCK WAS ON GARAGE AND JUST USE IT AS WEEKENDS,BUT EVERYTHING CHANGE WHEN WE STARED TO USE IT ON DAILY BASICS TRANSMISSION BEGIN TO SLIP AND NOW LATELY BEGIN TO PULL AND BACK AND FORWARD AND O/D SENSOR LIGHT UP AND AFRAID THE REAR SHIFT GO OFF ANY MINUTE... AND ADD UP THE REAR PANEL JUST BROKE FOR THE 2TH TIME... IT BEGINS TO MAKE FUNNY NOISE ON REA... Read more
LINCOLN
TOWN CAR
(1997) — SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Jul 16, 2010
Incident date: May 8, 2010
FORD LINCOLN -- TOWN CAR, YEAR MODEL 1997. BRAKE LINE (TUBING) BETWEEN POINT OF DISTRIBUTION FROM MASTER CYLINDER/BOOSTER TO REAR AXLE. ALSO BRAKE LINE BETWEEN REAR WHEELS (FASTENED TO OUTSIDE OF REAR AXLE HOUSING). THIS BRAKE LINE TUBING IS OF INFERIOR METAL COMPOSITION PRONE TO RUSTING IN NORTHERN CLIMATES WHERE WINTER SALT IS SPREAD ON ROAD SURFACES. CASE IN POINT: WHEN THE CAR WAS ... Read more
Incident date: May 24, 2010
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, SHE HEARD AN ABNORMAL NOISE AND THEN THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE CONTACT WAS ADVISED THAT THE REAR AXLE WAS FRACTURED. THE CONTACT WAS ABLE TO LOCATE A RECALL RELEVANT TO THE FAILURE AND INQUIRED WITH THE MANUFACTURER. THE MANUFACTURER ADVISED THAT THE C... Read more
Incident date: Dec 19, 2005
TL* THE CONTACT OWNS A 2004 LINCOLN AVIATOR. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH, APPROACHING A COMPLETE STOP. WHILE THE BRAKES WERE ENGAGED THE VEHICLE ACCELERATED TOWARD THE ONCOMING TRAFFIC. THE BRAKES WERE APPLIED REPEATEDLY ALLOWING THE VEHICLE TO COME TO A COMPLETE STOP. THE CONTACT WAS ABLE TO CONTINUE NORMAL OPERATION. THE FAILURE OCCURRED ON THREE DIFFERENT OCCASIONS. THE VEHICL... Read more
Incident date: Dec 19, 2005
TL* THE CONTACT OWNS A 2004 LINCOLN AVIATOR. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH, APPROACHING A COMPLETE STOP. WHILE THE BRAKES WERE ENGAGED THE VEHICLE ACCELERATED TOWARD THE ONCOMING TRAFFIC. THE BRAKES WERE APPLIED REPEATEDLY ALLOWING THE VEHICLE TO COME TO A COMPLETE STOP. THE CONTACT WAS ABLE TO CONTINUE NORMAL OPERATION. THE FAILURE OCCURRED ON THREE DIFFERENT OCCASIONS. THE VEHICL... Read more
LINCOLN
AVIATOR
(2004) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Jul 15, 2010
Incident date: Dec 19, 2005
TL* THE CONTACT OWNS A 2004 LINCOLN AVIATOR. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH, APPROACHING A COMPLETE STOP. WHILE THE BRAKES WERE ENGAGED THE VEHICLE ACCELERATED TOWARD THE ONCOMING TRAFFIC. THE BRAKES WERE APPLIED REPEATEDLY ALLOWING THE VEHICLE TO COME TO A COMPLETE STOP. THE CONTACT WAS ABLE TO CONTINUE NORMAL OPERATION. THE FAILURE OCCURRED ON THREE DIFFERENT OCCASIONS. THE VEHICL... Read more
Incident date: Jul 10, 2010
TL* THE CONTACT OWNS A 2008 LINCOLN MKX. THE CONTACT STATED SHE WAS LOCKED IN THE VEHICLE FOR THIRTY-FIVE MINUTES AND DISCOVERED THAT THE LIFT GATE COULD NOT BE OPENED FROM INSIDE THE VEHICLE. IN ADDITION, THERE WAS NOT A RELEASE TO OPEN THE LIFT GATE. THE CONTACT WAS ABLE TO EXIT THE VEHICLE BY USING A BOTTLE OF CLEANER TO REACH THROUGH THE BACKSEAT AND DEPRESSING THE REAR SEAT RELEASE TO FOLD OV... Read more
Incident date: Jul 14, 2010
I DON'T KNOW IF YOU CAN HELP ME , BUT IF YOU COULD POINT ME IN THE RIGHT DIRECTION I WOULD GREATLY APPRECIATE IT. I HAVE A PROBLEM WITH FORD MOTOR CORP .I WANT TO COMPLAIN ABOUT A SEVERE ENGINE FLAW ON THERE 2003 AVIATOR WITH THE 4.6 MOTOR .I HAVE CONTACTED THEM OVER AND OVER AND THE SAME RESPONSE OUT OF WARRANTY SORRY .AS STATED IN THERE (TBS) REPORT 06-5-13 CYLINDER 7 IS THE WEAK POINT OF THIS ... Read more
Incident date: May 25, 2010
MY 2004 LINCOLN LS HAS NEVER BEEN IN AN ACCIDENT. APPROXIMATELY 60 DAYS AGO MY "CHECK ENGINE" LIGHT CAME ON AFTER GETTING BAD GAS. WAS ABLE TO RESET BY REMOVING THE BATTERY AND REINSTALLING. NO ENGINE LIGHT ON ALL THE TIME. NO ACCELERATION, AND TODAY GOT ETC ENGINE FAILURE MODE. STOPPED CAR, RESTARTED AND WOULD THEN GO MORE THAN THE 15 MPH IN "FAILURE MODE". BUT STILL DOESN'T ACCELERATE LIKE... Read more