Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 18,739 complaints for LINCOLN
Incident date: Aug 19, 2010
I RECENTLY PURCHASED A 2004 LINCOLN AVIATOR. ABOUT A MONTH AFTER I PURCHASED THIS VEHICLE IT STARTED TO DEVELOP PROBLEMS. THE REAR BEARING SEAL FAILED AND OIL IS LEAKING OUT. THE GEAR SHIFTER ON THE CONSOLE IS STARTING TO STICK AND NOT GO INTO GEAR. I UNDERSTAND THE AVIATOR IS HAVING A LOT OF PROBLEMS IN THESE AREAS. THE VEHICLE ONLY HAD 79000 MILES ON IT WHEN I PURCHASED IT. FORD MUST HAVE USED I... Read more
Incident date: Oct 1, 2006
SAFETY PROBLEM CAR STILL IN WARRANTY TIME AFTER TIME HAD CONCERNS ABOUT MY PROBLEMS NOW HAVE MY CAR AT CROWN FORD NASHVILLE TN. OUT OF WARRANTY NOW HAVE TO PAY 18000 DOLLARS TO FIX, EVEN THE DEALER ASKED FORD TO HELP BUT ITS FELL ON DEAF EARS IM SURE FORD DOES NOT CARE AT ALL. *TR
Incident date: Sep 15, 2010
MY SON,[XXX], GOT A SECOND DEGREE (I'M A PHYSICIAN) BURN ON HIS RIGHT LATERAL CALF BY THE TAIL PIPE WHEN HE WAS STANDING AT THE BACK END OF OUR 09 LINCOLN NAVIGATOR SUV. THE TAIL PIPE IS POINTS BACKWARDS AND, ALTHOUGH IT DOESN'T PROTRUDE, IT IS JUST FLUSH WITH THE REAR BUMPER, THUS WHEN HE WAS LEANING IN TO GRAB HIS TENNIS GEAR HIS RIGHT CALF TOUCHED THE TAIL PIPE. HE NOW HAS A "CRESCENT MOON" SHA... Read more
1 injured
Incident date: Jun 1, 2010
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THE BRAKE PEDAL WAS ENGAGED FOLLOWED BY A DELAYED RESPONSE. ADDITIONALLY, ON A SEPARATE OCCASION WHEN THE BRAKE PEDAL WAS APPLIED THE VEHICLE CONTINUED TO ACCELERATE. THE VEHICLE WOULD NOT STOP UNTIL THE GEAR WAS SHIFTED INTO NEUTRAL AND THE ENGINE WAS TURNED OFF. THE CONTACT WAS ABLE TO RESTART TH... Read more
Incident date: Mar 16, 2010
TL* THE CONTACT OWNS A 2009 LINCOLN MKX. THE CONTACT STATED THAT THE FRONT BRAKES WOULD EXHIBIT AN ABNORMAL RUMBLE WHEN ENGAGED. VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER SEVEN TIMES WHERE THE BRAKE PADS AND ROTORS WERE REPLACED YET, THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000 AND THE CURRENT MILEAGE WAS APPROXIMAT... Read more
Incident date: Sep 10, 2010
TL*THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT STATED THAT THE ADVANCE TRACK LIGHT ILLUMINATED AND HE WAS UNABLE TO RESET IT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE SENSORS FOR THE ADVANCE TRACK WERE DEFECTIVE. THE CONTACT WAS AWAITING THE ARRIVAL OF THE PARTS. THE VEHICLE WAS NOT REPAIRED AT THE TIME OF THE COMPLAINT. THE MANUFACTURER WAS NO... Read more
Incident date: Sep 10, 2010
TL*THE CONTACT OWNS A 2010 LINCOLN MKX. THE CONTACT STATED THAT THE ADVANCE TRACK LIGHT ILLUMINATED AND HE WAS UNABLE TO RESET IT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE SENSORS FOR THE ADVANCE TRACK WERE DEFECTIVE. THE CONTACT WAS AWAITING THE ARRIVAL OF THE PARTS. THE VEHICLE WAS NOT REPAIRED AT THE TIME OF THE COMPLAINT. THE MANUFACTURER WAS NO... Read more
Incident date: Aug 7, 2010
MY 2004 LINCOLN LS GOES INTO "ETC ENGINE FAILSAFE MODE" WHICH DOESN'T ALLOW THE CAR TO ACCELERATE ANYMORE AND CAUSES THE CAR TO SLOWLY SLOW DOWN. THIS HAPPENS ALL THE TIME ON MY CAR. PROBABLY ONCE EVERY THREE MILES I DRIVE ON AVERAGE BUT IT HAPPENS MOST WHEN THE CAR IS ACCELERATING. I HAVE ALMOST BEEN IN NUMEROUS ACCIDENTS BECAUSE OF THIS PROBLEM. I HAVE REPLACED IGNITION COILS AND THE THROTTLE BO... Read more
Incident date: Aug 24, 2010
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE DRIVING 5 MPH THE CONTACT HEARD A LOUD POPPING NOISE COMING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TOWED TO A GARAGE WHERE THEY STATED THE REAR AXLE WAS BENT. THE REAR WHEEL BEARINGS, SEALS,AND AXLE SHAFTS WERE REPLACED . THE CONTACT REFERENCED RECALL CAMPAIGN NUMBER : 04V328000 SUSPENSION:REAR. THE CONTACT STATED THAT HIS VEHICLE HAS EXP... Read more
Incident date: Aug 18, 2010
THE AIR SUSPENSION SYSTEM HAS FAILED ON MY LUXURY 2004 LINCOLN NAVIGATOR (124,000 MILES). THIS APPEARS TO BE A COMMON FAILURE FOR THIS VEHICLE BASED UPON MY ONLINE RESEARCH. THERE ARE COMPANIES THAT SELL KITS TO REPLACE THE ENTIRE SYSTEM AS IT IS APPARENT THAT NOT FAILING IS NOT AN OPTION. PLEASE SEE THE STRUTMASTERS WEBSITE (HTTP://WWW.STRUTMASTERS.COM/). THIS IS AN EXPENSIVE REPAIR/REPLACEMENT... Read more
Incident date: Aug 18, 2010
THE AIR SUSPENSION SYSTEM HAS FAILED ON MY LUXURY 2004 LINCOLN NAVIGATOR (124,000 MILES). THIS APPEARS TO BE A COMMON FAILURE FOR THIS VEHICLE BASED UPON MY ONLINE RESEARCH. THERE ARE COMPANIES THAT SELL KITS TO REPLACE THE ENTIRE SYSTEM AS IT IS APPARENT THAT NOT FAILING IS NOT AN OPTION. PLEASE SEE THE STRUTMASTERS WEBSITE (HTTP://WWW.STRUTMASTERS.COM/). THIS IS AN EXPENSIVE REPAIR/REPLACEMENT... Read more
Incident date: Sep 11, 2010
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH AS HE BEGAN TO HEAR AN UNUSUAL THUMPING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE EXAMINED FOR THE CAUSE OF FAILURE NOR REPAIRED. THE CONTACT INQUIRED WITH AN AUTHORIZED DEALER IN REGARD TO NHTSA CAMPAIGN ID NUMBER: 04V328000 (SUSPENSION: REAR) AND WAS TOLD THAT HIS VIN WAS EXCLUDED FRO... Read more
Incident date: Sep 11, 2010
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH AS HE BEGAN TO HEAR AN UNUSUAL THUMPING FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO BE EXAMINED FOR THE CAUSE OF FAILURE NOR REPAIRED. THE CONTACT INQUIRED WITH AN AUTHORIZED DEALER IN REGARD TO NHTSA CAMPAIGN ID NUMBER: 04V328000 (SUSPENSION: REAR) AND WAS TOLD THAT HIS VIN WAS EXCLUDED FRO... Read more
Incident date: Apr 30, 2005
MY CAR HAS NUMEROUS PARTS THAT TEAR UP REPEATEDLY, WITHIN A 6 MONTHS TIME. VALVE COVER GASKET HAD REPLACED TWICE WITHIN A 6 MONTHS TIME. THE COIL PACKS GO UP VERY OFTEN. I HAD PANEL BUTTONS JUST TEAR UP FOR NO REASON THREE TIMES! WHEEL CAPS REPLACED NUMEROUS TIMES. OVERHEATING ISSUES, DOOR LOCKING ISSUES, BATTERY REPLACED TWICE WITHIN 2 YEARS TIME. AC ISSUES, (I NEVER USED MY AC..AT ALL) . THIS ... Read more
Incident date: Apr 30, 2005
MY CAR HAS NUMEROUS PARTS THAT TEAR UP REPEATEDLY, WITHIN A 6 MONTHS TIME. VALVE COVER GASKET HAD REPLACED TWICE WITHIN A 6 MONTHS TIME. THE COIL PACKS GO UP VERY OFTEN. I HAD PANEL BUTTONS JUST TEAR UP FOR NO REASON THREE TIMES! WHEEL CAPS REPLACED NUMEROUS TIMES. OVERHEATING ISSUES, DOOR LOCKING ISSUES, BATTERY REPLACED TWICE WITHIN 2 YEARS TIME. AC ISSUES, (I NEVER USED MY AC..AT ALL) . THIS ... Read more
Incident date: Apr 30, 2005
MY CAR HAS NUMEROUS PARTS THAT TEAR UP REPEATEDLY, WITHIN A 6 MONTHS TIME. VALVE COVER GASKET HAD REPLACED TWICE WITHIN A 6 MONTHS TIME. THE COIL PACKS GO UP VERY OFTEN. I HAD PANEL BUTTONS JUST TEAR UP FOR NO REASON THREE TIMES! WHEEL CAPS REPLACED NUMEROUS TIMES. OVERHEATING ISSUES, DOOR LOCKING ISSUES, BATTERY REPLACED TWICE WITHIN 2 YEARS TIME. AC ISSUES, (I NEVER USED MY AC..AT ALL) . THIS ... Read more
Incident date: Apr 30, 2005
MY CAR HAS NUMEROUS PARTS THAT TEAR UP REPEATEDLY, WITHIN A 6 MONTHS TIME. VALVE COVER GASKET HAD REPLACED TWICE WITHIN A 6 MONTHS TIME. THE COIL PACKS GO UP VERY OFTEN. I HAD PANEL BUTTONS JUST TEAR UP FOR NO REASON THREE TIMES! WHEEL CAPS REPLACED NUMEROUS TIMES. OVERHEATING ISSUES, DOOR LOCKING ISSUES, BATTERY REPLACED TWICE WITHIN 2 YEARS TIME. AC ISSUES, (I NEVER USED MY AC..AT ALL) . THIS ... Read more
Incident date: Apr 30, 2005
MY CAR HAS NUMEROUS PARTS THAT TEAR UP REPEATEDLY, WITHIN A 6 MONTHS TIME. VALVE COVER GASKET HAD REPLACED TWICE WITHIN A 6 MONTHS TIME. THE COIL PACKS GO UP VERY OFTEN. I HAD PANEL BUTTONS JUST TEAR UP FOR NO REASON THREE TIMES! WHEEL CAPS REPLACED NUMEROUS TIMES. OVERHEATING ISSUES, DOOR LOCKING ISSUES, BATTERY REPLACED TWICE WITHIN 2 YEARS TIME. AC ISSUES, (I NEVER USED MY AC..AT ALL) . THIS ... Read more
Incident date: Apr 30, 2005
MY CAR HAS NUMEROUS PARTS THAT TEAR UP REPEATEDLY, WITHIN A 6 MONTHS TIME. VALVE COVER GASKET HAD REPLACED TWICE WITHIN A 6 MONTHS TIME. THE COIL PACKS GO UP VERY OFTEN. I HAD PANEL BUTTONS JUST TEAR UP FOR NO REASON THREE TIMES! WHEEL CAPS REPLACED NUMEROUS TIMES. OVERHEATING ISSUES, DOOR LOCKING ISSUES, BATTERY REPLACED TWICE WITHIN 2 YEARS TIME. AC ISSUES, (I NEVER USED MY AC..AT ALL) . THIS ... Read more
Incident date: Apr 30, 2005
MY CAR HAS NUMEROUS PARTS THAT TEAR UP REPEATEDLY, WITHIN A 6 MONTHS TIME. VALVE COVER GASKET HAD REPLACED TWICE WITHIN A 6 MONTHS TIME. THE COIL PACKS GO UP VERY OFTEN. I HAD PANEL BUTTONS JUST TEAR UP FOR NO REASON THREE TIMES! WHEEL CAPS REPLACED NUMEROUS TIMES. OVERHEATING ISSUES, DOOR LOCKING ISSUES, BATTERY REPLACED TWICE WITHIN 2 YEARS TIME. AC ISSUES, (I NEVER USED MY AC..AT ALL) . THIS ... Read more
Incident date: Apr 30, 2005
MY CAR HAS NUMEROUS PARTS THAT TEAR UP REPEATEDLY, WITHIN A 6 MONTHS TIME. VALVE COVER GASKET HAD REPLACED TWICE WITHIN A 6 MONTHS TIME. THE COIL PACKS GO UP VERY OFTEN. I HAD PANEL BUTTONS JUST TEAR UP FOR NO REASON THREE TIMES! WHEEL CAPS REPLACED NUMEROUS TIMES. OVERHEATING ISSUES, DOOR LOCKING ISSUES, BATTERY REPLACED TWICE WITHIN 2 YEARS TIME. AC ISSUES, (I NEVER USED MY AC..AT ALL) . THIS ... Read more
Incident date: Apr 30, 2005
MY CAR HAS NUMEROUS PARTS THAT TEAR UP REPEATEDLY, WITHIN A 6 MONTHS TIME. VALVE COVER GASKET HAD REPLACED TWICE WITHIN A 6 MONTHS TIME. THE COIL PACKS GO UP VERY OFTEN. I HAD PANEL BUTTONS JUST TEAR UP FOR NO REASON THREE TIMES! WHEEL CAPS REPLACED NUMEROUS TIMES. OVERHEATING ISSUES, DOOR LOCKING ISSUES, BATTERY REPLACED TWICE WITHIN 2 YEARS TIME. AC ISSUES, (I NEVER USED MY AC..AT ALL) . THIS ... Read more
Incident date: Jul 4, 2010
I WAS DRIVING ON A COUNTY ROAD IN COLORADO TO PICKUP SOME FOOD. I WAS NOT GOING VERY FAST BECAUSE I DID NOT KNOW WHERE I WOULD HAVE TO TURN. THE SIDE IMPACT AIR BAG DEPLOYED. I DID NOT HIT ANYTHING AND NOTHING HIT ME. I HAVE DONE EVERYTHING THAT THE CAR COMPANY HAS ASKED AND NOW THEY WILL NOT TAKE RESPONSIBILITY. THE CAR HAS NOT BEEN FIXED YET. *TR
Incident date: Aug 31, 2010
WE LEASED THE 2009 LINCOLN MKS WITH 71 MILES ON IT IN FEBRUARY 2009. THE PROBLEM IS A GRINDING NOISE AND VIBRATION OCCURRING WHEN THE BRAKE IS APPLIED COMING FROM THE RIGHT FRONT WHEEL (PASSENGER SIDE OF VEHICLE). TOOK THE CAR INTO THE DEALERSHIP STARTING IN AUG.2009 VEHICLE HAD 3476 MILES AND THEY STATED THEY HAD TO ORDER PARTS. BROUGHT THE VEHICLE IN FOR THE FIX- NEW BRAKE PADS. HAD TO BRING TH... Read more
Incident date: Apr 14, 2010
TL*THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE DRIVING APPROXIMATELY 35 MPH HE NOTICED THAT THE VEHICLE WAS PULLING TO THE RIGHT AND HE COULD FEEL VIBRATIONS THROUGHOUT THE ENTIRE VEHICLE. HE ALSO HEARD A GRINDING NOISE WHENEVER PRESSURE WAS APPLIED TO THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE BRAKES WERE REPAIRED. APPROXIMATELY ONE WEEK LATER THE FAILURES BEGAN T... Read more
Incident date: Apr 14, 2010
TL*THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE DRIVING APPROXIMATELY 35 MPH HE NOTICED THAT THE VEHICLE WAS PULLING TO THE RIGHT AND HE COULD FEEL VIBRATIONS THROUGHOUT THE ENTIRE VEHICLE. HE ALSO HEARD A GRINDING NOISE WHENEVER PRESSURE WAS APPLIED TO THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE BRAKES WERE REPAIRED. APPROXIMATELY ONE WEEK LATER THE FAILURES BEGAN T... Read more
Incident date: Apr 14, 2010
TL*THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE DRIVING APPROXIMATELY 35 MPH HE NOTICED THAT THE VEHICLE WAS PULLING TO THE RIGHT AND HE COULD FEEL VIBRATIONS THROUGHOUT THE ENTIRE VEHICLE. HE ALSO HEARD A GRINDING NOISE WHENEVER PRESSURE WAS APPLIED TO THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE BRAKES WERE REPAIRED. APPROXIMATELY ONE WEEK LATER THE FAILURES BEGAN T... Read more
Incident date: Apr 14, 2010
TL*THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE DRIVING APPROXIMATELY 35 MPH HE NOTICED THAT THE VEHICLE WAS PULLING TO THE RIGHT AND HE COULD FEEL VIBRATIONS THROUGHOUT THE ENTIRE VEHICLE. HE ALSO HEARD A GRINDING NOISE WHENEVER PRESSURE WAS APPLIED TO THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE BRAKES WERE REPAIRED. APPROXIMATELY ONE WEEK LATER THE FAILURES BEGAN T... Read more
LINCOLN
CONTINENTAL
(1995) — EXTERIOR LIGHTING
Sep 3, 2010
Incident date: Aug 28, 2010
I BOUGHT THE CAR ON 08/28/2010 AND ONLY DROVE IT THAT DAY. SINCE IT WAS A SATURDAY AND THEY CLOSED EARLY, I HAD TO WAIT UNTIL MONDAY TO CONTACT THEM. ON MONDAY, A REP FROM THE DEALERSHIP TOLD ME THAT THEY SOLD THE CAR TO ME FROM SOMEONE WHO DIDN'T HAVE A DEALERSHIP OR TITLE FOR THE CAR AND HE WAS USING THEIR DEALERSHIP TO SELL AND TO RETRIEVE THE TITLE ONCE THE SELL WAS FINAL. THE CAR WAS OK WHEN ... Read more
LINCOLN
CONTINENTAL
(1995) — ELECTRICAL SYSTEM
Sep 3, 2010
Incident date: Aug 28, 2010
I BOUGHT THE CAR ON 08/28/2010 AND ONLY DROVE IT THAT DAY. SINCE IT WAS A SATURDAY AND THEY CLOSED EARLY, I HAD TO WAIT UNTIL MONDAY TO CONTACT THEM. ON MONDAY, A REP FROM THE DEALERSHIP TOLD ME THAT THEY SOLD THE CAR TO ME FROM SOMEONE WHO DIDN'T HAVE A DEALERSHIP OR TITLE FOR THE CAR AND HE WAS USING THEIR DEALERSHIP TO SELL AND TO RETRIEVE THE TITLE ONCE THE SELL WAS FINAL. THE CAR WAS OK WHEN ... Read more
LINCOLN
CONTINENTAL
(1995) — INTERIOR LIGHTING
Sep 3, 2010
Incident date: Aug 28, 2010
I BOUGHT THE CAR ON 08/28/2010 AND ONLY DROVE IT THAT DAY. SINCE IT WAS A SATURDAY AND THEY CLOSED EARLY, I HAD TO WAIT UNTIL MONDAY TO CONTACT THEM. ON MONDAY, A REP FROM THE DEALERSHIP TOLD ME THAT THEY SOLD THE CAR TO ME FROM SOMEONE WHO DIDN'T HAVE A DEALERSHIP OR TITLE FOR THE CAR AND HE WAS USING THEIR DEALERSHIP TO SELL AND TO RETRIEVE THE TITLE ONCE THE SELL WAS FINAL. THE CAR WAS OK WHEN ... Read more
LINCOLN
CONTINENTAL
(1995) — POWER TRAIN
Sep 3, 2010
Incident date: Aug 28, 2010
I BOUGHT THE CAR ON 08/28/2010 AND ONLY DROVE IT THAT DAY. SINCE IT WAS A SATURDAY AND THEY CLOSED EARLY, I HAD TO WAIT UNTIL MONDAY TO CONTACT THEM. ON MONDAY, A REP FROM THE DEALERSHIP TOLD ME THAT THEY SOLD THE CAR TO ME FROM SOMEONE WHO DIDN'T HAVE A DEALERSHIP OR TITLE FOR THE CAR AND HE WAS USING THEIR DEALERSHIP TO SELL AND TO RETRIEVE THE TITLE ONCE THE SELL WAS FINAL. THE CAR WAS OK WHEN ... Read more
LINCOLN
CONTINENTAL
(1995) — SERVICE BRAKES, AIR
Sep 3, 2010
Incident date: Aug 28, 2010
I BOUGHT THE CAR ON 08/28/2010 AND ONLY DROVE IT THAT DAY. SINCE IT WAS A SATURDAY AND THEY CLOSED EARLY, I HAD TO WAIT UNTIL MONDAY TO CONTACT THEM. ON MONDAY, A REP FROM THE DEALERSHIP TOLD ME THAT THEY SOLD THE CAR TO ME FROM SOMEONE WHO DIDN'T HAVE A DEALERSHIP OR TITLE FOR THE CAR AND HE WAS USING THEIR DEALERSHIP TO SELL AND TO RETRIEVE THE TITLE ONCE THE SELL WAS FINAL. THE CAR WAS OK WHEN ... Read more
LINCOLN
CONTINENTAL
(1995) — ELECTRONIC STABILITY CONTROL (ESC)
Sep 3, 2010
Incident date: Aug 28, 2010
I BOUGHT THE CAR ON 08/28/2010 AND ONLY DROVE IT THAT DAY. SINCE IT WAS A SATURDAY AND THEY CLOSED EARLY, I HAD TO WAIT UNTIL MONDAY TO CONTACT THEM. ON MONDAY, A REP FROM THE DEALERSHIP TOLD ME THAT THEY SOLD THE CAR TO ME FROM SOMEONE WHO DIDN'T HAVE A DEALERSHIP OR TITLE FOR THE CAR AND HE WAS USING THEIR DEALERSHIP TO SELL AND TO RETRIEVE THE TITLE ONCE THE SELL WAS FINAL. THE CAR WAS OK WHEN ... Read more
LINCOLN
CONTINENTAL
(1995) — TRACTION CONTROL SYSTEM
Sep 3, 2010
Incident date: Aug 28, 2010
I BOUGHT THE CAR ON 08/28/2010 AND ONLY DROVE IT THAT DAY. SINCE IT WAS A SATURDAY AND THEY CLOSED EARLY, I HAD TO WAIT UNTIL MONDAY TO CONTACT THEM. ON MONDAY, A REP FROM THE DEALERSHIP TOLD ME THAT THEY SOLD THE CAR TO ME FROM SOMEONE WHO DIDN'T HAVE A DEALERSHIP OR TITLE FOR THE CAR AND HE WAS USING THEIR DEALERSHIP TO SELL AND TO RETRIEVE THE TITLE ONCE THE SELL WAS FINAL. THE CAR WAS OK WHEN ... Read more
LINCOLN
CONTINENTAL
(1995) — POWER TRAIN:AUTOMATIC TRANSMISSION
Sep 3, 2010
Incident date: Aug 28, 2010
I BOUGHT THE CAR ON 08/28/2010 AND ONLY DROVE IT THAT DAY. SINCE IT WAS A SATURDAY AND THEY CLOSED EARLY, I HAD TO WAIT UNTIL MONDAY TO CONTACT THEM. ON MONDAY, A REP FROM THE DEALERSHIP TOLD ME THAT THEY SOLD THE CAR TO ME FROM SOMEONE WHO DIDN'T HAVE A DEALERSHIP OR TITLE FOR THE CAR AND HE WAS USING THEIR DEALERSHIP TO SELL AND TO RETRIEVE THE TITLE ONCE THE SELL WAS FINAL. THE CAR WAS OK WHEN ... Read more
LINCOLN
CONTINENTAL
(1995) — POWER TRAIN:DRIVELINE
Sep 3, 2010
Incident date: Aug 28, 2010
I BOUGHT THE CAR ON 08/28/2010 AND ONLY DROVE IT THAT DAY. SINCE IT WAS A SATURDAY AND THEY CLOSED EARLY, I HAD TO WAIT UNTIL MONDAY TO CONTACT THEM. ON MONDAY, A REP FROM THE DEALERSHIP TOLD ME THAT THEY SOLD THE CAR TO ME FROM SOMEONE WHO DIDN'T HAVE A DEALERSHIP OR TITLE FOR THE CAR AND HE WAS USING THEIR DEALERSHIP TO SELL AND TO RETRIEVE THE TITLE ONCE THE SELL WAS FINAL. THE CAR WAS OK WHEN ... Read more
Incident date: Mar 1, 2010
TL*THE CONTACT OWNS A 2001 LINCOLN LS. WHILE DRIVING APPROXIMATELY 35 MPH MAKING A TURN, SHE HEARD A LOUD NOISE COMING FROM THE FRONT END OF THE VEHICLE WHICH MADE THE STEERING WHEEL NON RESPONSIVE. SHE HAD TO TURN THE STEERING WHEEL CONTINUOUSLY IN ORDER TO KEEP THE VEHICLE CENTERED. SHE HAS HAD TO MAKE ADJUSTMENTS IN ORDER TO STEER THE VEHICLE BECAUSE OF THE FAILURE. THE VEHICLE WAS TAKEN TO DE... Read more
Incident date: Aug 31, 2010
THROTTLE BODY FAILURE ON 2004 LINCOLN LS (V8). ENGINE CUTS OUT INTERMITTENTLY AND GOES TO "ETC ENGINE FAILSAFE MODE", REDUCING MAXIMUM ENGINE SPEEDS TO 10-15 MILES PER HOUR. OCCASIONAL STALLS AT FULL SPEED HAVE ALSO OCCURRED, TWICE DURING TURNS AT INTERSECTIONS. REPLACEMENT IS NECESSARY PER FORD / LINCOLN DEALER. *TR
Incident date: Jun 1, 2010
THE GAS PEDAL ON MY 03 LINCOLN AVIATOR COMES LOOSE. THE FIRST TIME IT HAPPENED MY GAS PEDAL GOT STUCK AND I HAD TO SWITCH INTO NEUTRAL AND PHYSICALLY LIFT IT. I HAD THE PROBLEM FIX BUT IT HAS COME LOOSE AGAIN. THE MECHANIC SAID THAT LINCOLN DOESN'T HAVE THE PART AND THAT THIS HAPPENS ALL THE TIME. *TR
Incident date: Jun 1, 2010
THE GAS PEDAL ON MY 03 LINCOLN AVIATOR COMES LOOSE. THE FIRST TIME IT HAPPENED MY GAS PEDAL GOT STUCK AND I HAD TO SWITCH INTO NEUTRAL AND PHYSICALLY LIFT IT. I HAD THE PROBLEM FIX BUT IT HAS COME LOOSE AGAIN. THE MECHANIC SAID THAT LINCOLN DOESN'T HAVE THE PART AND THAT THIS HAPPENS ALL THE TIME. *TR
Incident date: Aug 28, 2010
WITHIN THE PAST 8 MONTHS, I HAVE HAD THREE (3) INCIDENTS: TWO OF WHICH OCCURRED AFTER STOPPING AT A STOP SIGN; WHEN STARTING TO ACCELERATE, THE CAR SUDDENLY JUMPED INTO PASSING GEAR WITHOUT WARNING! ONE OF THOSE INCIDENTS ALMOST CAUSED ME TO REAR-END THE CAR IN FRONT OF ME. THE MOST RECENT OCCURRENCE HAPPENED AS I WAS PUTTING THE CAR INTO MY GARAGE. AGAIN, IT RAPIDLY ACCELERATED, CAUSING ME TO... Read more
Incident date: Aug 25, 2010
I TRIED TO ACCELERATE TO MERGE ONTO THE FREEWAY. IT WAS DRY, BUT THE TRAC ACTIVE CAME ON AND MY 2000 LINCOLN WOULD NOT GO MORE THAN 45MPH WITH THE GAS PEDAL MASHED TO THE FLOORBOARD. THE PROBLEM REMAINS. HELP. *TR
Incident date: Aug 24, 2010
OUR 1997 LINCOLN TOWN CAR THAT WAS PART OF THE DEACTIVATION SWITCH RECALL BEGAN HONKING AS THE ALARM TRIGGERED ON THE EVENING OF AUGUST 24, 2010 IN OUR GARAGE. AFTER CLEARING THE ALARM SEVERAL TIMES, I INVESTIGATED THE BATTERY VOLTAGE AND ALL WAS WELL. THE ALARM TRIGGERED AGAIN AND I CLEARED IT. AS I CLOSED THE HOOD SMOKE BEGAN TO ESCAPE NEAR THE REAR DRIVERS SIDE CORNER OF THE HOOD. I OPENED ... Read more
Incident date: Feb 19, 2010
TL* THE CONTACT OWNS A 2006 LINCOLN ZEPHYR. THE CONTACT STATED THAT WHEN UP SHIFTING, THE VEHICLE WOULD NOT RESPOND TO HIGHER GEARS AND WOULD BEGIN JERKING ABNORMALLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE TRANSMISSION WAS DEFECTIVE AND WOULD NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER DID NOT PROVIDE ANY ASSISTA... Read more
Incident date: Aug 23, 2010
I OWN A 2006 LINCOLN TOWNCAR. RECENTLY, WHILE ATTEMPTING TO COME TO A STOP THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. I WAS ABLE TO USE THE BRAKES IN ORDER TO STOP THE VEHICLE. A WEEK EARLIER MY WIFE HAD THE SAME THING OCCUR . THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALERSHIP AT THIS TIME. THE FAILURE MILEAGES WAS 43250. *TR
Incident date: Aug 18, 2010
RE: 2000 LINCOLN LS PROBLEM: 2 INDUCTION COILS NEED REPLACEMENT. RE: RANCHO SANTA MARGARITA FORD HISTORY: ENGINE STOPPED ON HIGHWAY AND ON ROAD HOME TOOK TO DEALER AND AFTER INSPECTION PUT AUTO IN GARAGE. CAN NOT DRIVE SAFELY. ONE COIL WAS REPLACED UNDER WARRANTY. CALLED FORD CUST.SVS ON THIS ISSUE. THEY OFFERED 12 MONTH WARRANTY ON WORK. THOUGHT "OFFER" WAS UNUSUAL; WOULDN'T DEALER OFFER AT LE... Read more
Incident date: Jun 15, 2010
1997 LINCOLN TOWN CAR. 120,000 MILES. SEAT BELT DOES NOT STAY BUCKLED. AND COMES UNDONE WITH SLIGHTEST OF MOVEMENT. *TR
Incident date: Jul 19, 2010
TL* THE CONTACT OWNS A 2001 LINCOLN LS. WHILE DRIVING 45 MPH, THERE WAS A LOUD, ABNORMAL NOISE COMING FROM THE FRONT END. WITHIN SECONDS, THE ENTIRE FRONT END DROPPED TO THE GROUND AND THE CONTACT WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE. THE CONTACT CRASHED INTO A ROW OF BUSHES. HE WAS NOT INJURED. THE CONTACT DISCOVERED THAT THE FRONT BALL LOWER JOINTS WERE FRACTURED. THE VEHICLE WAS TOWED ... Read more
Crash
LINCOLN
CONTINENTAL
(2000) — VEHICLE SPEED CONTROL
Aug 17, 2010
Incident date: Aug 5, 2010
WHILE DRIVING ON THE HIGHWAY THE CAR STARTED TO ACCELERATE ON IT,S OWN AND WHEN I APPLIED THE BRAKES THEY WOULDN'T WORK. I HAD TO GET OFF THE NEXT EXIT BECAUSE I DIDN'T WANT ANYONE TO GET IN FRONT OF ME BECAUSE IT WENT ALL THE WAY UP TO 90 MPH.ONCE I GOT OFF IT STILL WAS ACCELERATING SO I DROVE UP ON THE SIDEWALK TO KEEP FROM HITTING TRAFFIC AT THE LIGHT AND GOT INTO THE GRASS AND IT STILL WAS GOI... Read more