Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Sep 19, 2011
I OWN A 2007 LINCOLN MKZ. THE WHEELS ON THE VEHICLE ARE TOTALLY DELAMINATING AND CORRODING. IT HAS GOTTEN SO BAD THE RIMS WILL NOT HOLD THE TIRES. WE HAVE HAD ONE TIRE GO FLAT BECAUSE IT LOST ITS SEAL AND THE OTHER TIRE CAME COMPLETELY OFF THE RIM AT 65 MPH. *TR
Incident date: Sep 15, 2011
WHITE FLAKES OF DUST COMING OUT OF VENTS. ACCORDING TO FORD IT IS A HAZARD AND HAS RISK WARNINGS AS FOLLOWS: MAY CAUSE EYE AN RESPIRATORY TRACT IRRITATION. PROLONGED REPEATED EXPOSURE MAY CAUSE BONE DAMAGE AND HARM TO THE RESPIRATOR SYSTEM. AVOID INHALING DUST, AVOID CONTACT WITH EYES. HOWEVER AFTER 3 ATTEMPTS SO FAR, MY LINCOLN DEALER IS UNABLE TO STOP THE DUST FROM COMING OUT OF THE VENTS!... Read more
Incident date: Sep 15, 2011
WHITE FLAKES OF DUST COMING OUT OF VENTS. ACCORDING TO FORD IT IS A HAZARD AND HAS RISK WARNINGS AS FOLLOWS: MAY CAUSE EYE AN RESPIRATORY TRACT IRRITATION. PROLONGED REPEATED EXPOSURE MAY CAUSE BONE DAMAGE AND HARM TO THE RESPIRATOR SYSTEM. AVOID INHALING DUST, AVOID CONTACT WITH EYES. HOWEVER AFTER 3 ATTEMPTS SO FAR, MY LINCOLN DEALER IS UNABLE TO STOP THE DUST FROM COMING OUT OF THE VENTS!... Read more
Incident date: Aug 11, 2011
I HAVE A POWERTRAIN WARRANTY FOR MY TRUCK AN FORD SAYS I HAVE SLUDGE IN ENGINE AN I GAVE THEM ALL OIL CHANGE RECEIPTS MY WARRANTY IS UP IN OCT 2011 AN FORD IS DYING TO FIX IT PLEASE HELP. *TR
Incident date: Aug 11, 2011
I HAVE A POWERTRAIN WARRANTY FOR MY TRUCK AN FORD SAYS I HAVE SLUDGE IN ENGINE AN I GAVE THEM ALL OIL CHANGE RECEIPTS MY WARRANTY IS UP IN OCT 2011 AN FORD IS DYING TO FIX IT PLEASE HELP. *TR
Incident date: Sep 21, 2011
TL* THE CONTACT OWNS A 1999 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE VEHICLE CAUGHT ON FIRE WHILE PARKED WITH THE ENGINE OFF. THE DEALER WAS CONTACTED IN REGARDS TO THE FAILURE BUT DENIED ANY ASSISTANCE WITH REPAIRS. THE MANUFACTURER WAS NOT CONTACTED AND THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 99,000. THE VIN WAS NOT AVAILABLE.
Fire
Incident date: Sep 11, 2011
TL* THE CONTACT OWNS A 2010 LINCOLN MKZ. WHILE ATTEMPTING TO PARK AT APPROXIMATELY 5 MPH, THE VEHICLE ABNORMALLY ACCELERATED. THE CONTACT APPLIED THE BRAKES BUT THE VEHICLE DID NOT RESPOND. THE VEHICLE CRASHED INTO A BRICK WALL CAUSING DAMAGE TO THE FRONT END OF THE VEHICLE. THE PASSENGER SUSTAINED BRUISING AND THE VEHICLE WAS TOWED TO A LOCAL AUTO BODY SHOP. A POLICE REPORT WAS FILED. THE VEHICLE... Read more
Crash
1 injured
Incident date: Jul 1, 2010
COMPLETE LOSS OF WIPER FUNCTION WHICH CAUSES LOSS OF VISIBILITY WHILE DRIVING DURING RAIN, SNOW, OR ICE AND INCREASES THE RISK OF A CRASH. *KB
Incident date: Jul 1, 2010
COMPLETE LOSS OF WIPER FUNCTION WHICH CAUSES LOSS OF VISIBILITY WHILE DRIVING DURING RAIN, SNOW, OR ICE AND INCREASES THE RISK OF A CRASH. *KB
Incident date: Sep 14, 2011
THE HEATER WILL NOT BLOW HOT AIR, NO DEFROSTER, CAN'T SEE OUT OF WINDSHIELD. *KB
Incident date: Sep 14, 2011
THE HEATER WILL NOT BLOW HOT AIR, NO DEFROSTER, CAN'T SEE OUT OF WINDSHIELD. *KB
Incident date: Sep 14, 2011
THE HEATER WILL NOT BLOW HOT AIR, NO DEFROSTER, CAN'T SEE OUT OF WINDSHIELD. *KB
Incident date: Aug 17, 2011
TL* THE CONTACT OWNS A 2001 LINCOLN LS. WHILE DRIVING APPROXIMATELY 25 MPH OVER A ROADBUMP, THE CONTACT LOST SLIGHT CONTROL BECAUSE THE VEHICLE BEGAN TO ABNORMALLY SWAY FROM LEFT TO RIGHT. IN ADDITION, THE FOUR WHEEL RIMS INSTALLED ON THE VEHICLE WERE CORRODED NEAR THE HUB. THE DEALER WAS NOTIFIED OF THE FAILURE AND THEY INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL ASSOCIATED W... Read more
Incident date: Aug 17, 2011
TL* THE CONTACT OWNS A 2001 LINCOLN LS. WHILE DRIVING APPROXIMATELY 25 MPH OVER A ROADBUMP, THE CONTACT LOST SLIGHT CONTROL BECAUSE THE VEHICLE BEGAN TO ABNORMALLY SWAY FROM LEFT TO RIGHT. IN ADDITION, THE FOUR WHEEL RIMS INSTALLED ON THE VEHICLE WERE CORRODED NEAR THE HUB. THE DEALER WAS NOTIFIED OF THE FAILURE AND THEY INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL ASSOCIATED W... Read more
Incident date: Aug 31, 2011
TL* THE CONTACT OWNS A 2002 LINCOLN NAVIGATOR. THE CONTACT WAS DRIVING 50 MPH WHEN THE SIDE IMPACT AIR BAG DEPLOYED WITHOUT WARNING. AS A RESULT, THE CONTACT SUSTAINED AN INJURY TO THE EAR DRUM. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTICS BUT THE DEALER WAS UNABLE TO DETERMINE WHY THE AIR BAGS HAD DEPLOYED WITHOUT THE VEHICLE BEING INVOLVED IN A CRASH. THE CONTACT CALLED THE MANUFACTURE... Read more
1 injured
Incident date: Sep 2, 2011
THE BRAKE PEDAL AND ACCELERATOR PEDAL ARE TOO CLOSE TOGETHER AND THERE IS A TENDENCY FOR THE FOOT TO SPAN THE DISTANCE BETWEEN BRAKE PEDAL AND ACCELERATOR PEDAL CAUSING THE VEHICLE TO SPEED UP WHEN PLACED IN GEAR FORWARD OR BACKWARDS, WHICH CAN RESULT IN UNAVOIDABLE ACCIDENTS WITH PERSONS, PROPERTY OR VEHICLES. THE AUTOMATIC ADJUSTER FOR BOTH PEDALS MOVES THEM IN UNISON AT THE SAME DISTANCE FROM E... Read more
Incident date: Sep 2, 2011
THE BRAKE PEDAL AND ACCELERATOR PEDAL ARE TOO CLOSE TOGETHER AND THERE IS A TENDENCY FOR THE FOOT TO SPAN THE DISTANCE BETWEEN BRAKE PEDAL AND ACCELERATOR PEDAL CAUSING THE VEHICLE TO SPEED UP WHEN PLACED IN GEAR FORWARD OR BACKWARDS, WHICH CAN RESULT IN UNAVOIDABLE ACCIDENTS WITH PERSONS, PROPERTY OR VEHICLES. THE AUTOMATIC ADJUSTER FOR BOTH PEDALS MOVES THEM IN UNISON AT THE SAME DISTANCE FROM E... Read more
Incident date: Jul 17, 2011
TL* THE CONTACT WAS A PASSENGER OF A 2000 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE SUDDENLY ACCELERATED. THE DRIVER APPLIED THE BRAKES BUT THE VEHICLE WOULD NOT STOP AND CRASHED INTO A TREE. THE DRIVER OF THE VEHICLE SUSTAINED BRUISES. THE FRONT PASSENGER SUSTAINED A CONCUSSION AND THE REAR PASSENGER SUSTAINED A BROKEN JAW. THE VEHICLE WAS TOWED TO AN AUTO SHOP WHERE IT WAS... Read more
Crash
3 injured
Incident date: Mar 10, 2009
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, A LOUD ROARING NOISE EMITTED FROM THE REAR END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC ON THREE DIFFERENT OCCASIONS FOR THE SAME FAILURE AND EACH TIME THE REAR AXLE BEARING AND AXLE WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THERE WAS A RECALL UNDER N... Read more
Incident date: Aug 25, 2011
TL* THE CONTACT OWNS A 2011 LINCOLN MKS. THE CONTACT STATED THAT ANOTHER DRIVER INFORMED HIM THAT FUEL WAS LEAKING FROM THE ENGINE AND HE SMELLED A STRONG ODOR IN THE VEHICLE. UPON EXAMINING THE VEHICLE, THE CONTACT NOTICED THAT A FUEL LINE WAS PUNCTURED. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHERE THE CONTACT WAS INFORMED THAT A RODENT CHEWED THROUGH THE PLASTIC FUEL LINES. THE VEHICLE... Read more
Incident date: Aug 26, 2011
TL* THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. WHILE DRIVING APPROXIMATELY 40 MPH THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED INADVERTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THE WARRANTY EXPIRED AND THEY WOULD NOT COVER THE REPAIR COST. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 160... Read more
Incident date: May 5, 2011
TL* THE CONTACT OWNS A 2011 LINCOLN MKX. THE CONTACT STATED THAT THE VEHICLE SYNC PROGRAM WAS DEFECTIVE. THE CONTACT MENTIONED THAT ONCE THE FAILURE OCCURRED THE NAVIGATION SYSTEM, TEMPERATURE GAUGES AND REARVIEW CAMERA WOULD SPORADICALLY FAIL OR ACTIVATE WITHOUT WARNINGS. IN ADDITION, THE CONTACT STATED THAT THE SYSTEM WOULD NOT RECOGNIZE THE KEY FOB AND THE VEHICLE WOULD NOT TURN START. THE VEHI... Read more
Incident date: Jan 1, 2009
TL* THE CONTACT OWNS A 2004 LINCOLN LS. THE CONTACT STATED THAT THE CHECK ENGINE LIGHT WOULD ILLUMINATE AND THE VEHICLE WOULD EXPERIENCE DIFFICULTY ACCELERATING WHILE DRIVING AT VARIOUS SPEEDS. THE FAILURE RECURRED ON AN INTERMITTENT BASIS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE CATALYTIC CONVERTER WAS REPLACED ON TWO OCCASIONS. THE FAILURE CONTINUED TO OCCUR. THE VEHICLE WAS TOW... Read more
Incident date: Aug 21, 2011
TL* THE CONTACT OWNS A 2004 LINCOLN LS. THE CONTACT STATED THAT THE PLASTIC PANEL ON THE REAR OF THE FRONT DRIVER AND PASSENGER SIDE SEATS DETACHED THREE TIMES. THE FAILURE WOULD CAUSE THE SEAT TO LEAN BACK AND EXPOSE THE ELECTRONIC WIRING IN THE SEAT. THE MANUFACTURER ADVISED THAT THE PART WAS NOT COVERED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN AND THE CURRENT MILEAGE WAS ... Read more
Incident date: Jul 24, 2011
TL* THE CONTACT OWNS A 2005 LINCOLN NAVIGATOR. THE CONTACT STATED BOTH RUNNING BOARDS ON THE LEFT AND RIGHT SIDE OF THE VEHICLE WERE COVERED WITH RUST AND CORRODED. THE RUNNING BOARDS RETRACT IN AND OUT IN ORDER TO CLIMB INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO REMOVED THE RUNNING BOARDS BUT DID NOT REPAIR THE VEHICLE DUE TO THE REPAIR COST WHICH WAS OVER $2000. THE MANUFACTURER W... Read more
Incident date: Aug 26, 2011
TL* THE CONTACT 2008 LINCOLN NAVIGATOR. THE CONTACT STATED THE DRIVER AND PASSENGER SIDE WINDOW REGULATOR MALFUNCTIONED MAKING BOTH WINDOWS INOPERABLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE DEALER REPLACED BOTH REGULATORS. THE CONTACT CALLED THE MANUFACTURER REGARDING THE WINDOW REGULATORS AND THE MANUFACTURER INFORMED HIM THAT THERE WERE NO RECALLS ON THE VEHICLE. THE CONTACT STA... Read more
Incident date: Aug 23, 2011
THE CAR WAS SITTING IN THE DRIVEWAY UNATTENDED WITH NO KEY IN THE IGNITION WHEN THE FIRE STARTED. IT HAD BEEN DRIVEN ABOUT 3 HOURS BEFORE WITH NO PROBLEMS. THE FIRE INSPECTOR SAID THE FIRE STARTED UNDER THE HOOD ON THE LEFT SIDE BUT HE WAS UNABLE TO SAY EXACTLY WHAT CAUSED THE FIRE. AFTER CHECKING ON LINE IT WAS DISCOVERED THE CAR WAS ON A RECALL LIST FOR THE SPEED CONTROL SWITCH WHICH IS LOCAT... Read more
Fire
Incident date: Aug 14, 2011
I PICKED UP MY TRUCK FROM DEALERSHIP FOR RECALL AND WARRANTY ISSUES. DROVE AN HOUR AND A HALF, PARKED MY CAR. RETURNED HOME THAT HOUR AND A HALF, CAME TO A COMPLETE STOP AT A TRAFFIC LIGHT,CLOSE TO HOME. WHILE I WAS STOPPED THE TRUCK ACCELERATED, NOW WITH BOTH FEET ON THE BRAKE, I STILL HIT THE CAR AHEAD OF ME. FORTUNATELY DUE TO MY QUICK REACTION, THE DAMAGE WAS ONLY TO MY BUMPER. NONE TO THE OTH... Read more
Crash
Incident date: Aug 20, 2011
AS I WAS APPROACHING A STOP SIGN AT A LOCAL SHOPPING CENTER, THE DRIVER'S SIDE SEAT SUDDENLY MOVED FORWARD, BACKWARDS, THEN THE BACK PART RECLINED AND RESTED IN THAT POSITION. *TR
Incident date: Aug 4, 2011
TL* THE CONTACT OWNS A 2011 LINCOLN MKX. THE CONTACT STATED THE VEHICLE WAS EXPERIENCING MULTIPLE FAILURES. THE FIRST FAILURE WAS BOTH THE HEAT AND AIR-CONDITIONING UNIT ACTIVATED AT THE SAME TIME, DESPITE BOTH UNITS BEING TURNED OFF. THE SECOND FAILURE WAS INACCURATE READINGS FROM THE ELECTRICAL METERS AND GAUGES ALONG THE INSTRUMENT PANEL. THE FINAL FAILURE WAS WHILE TRAVELING AT LOW SPEEDS THE... Read more
Incident date: Aug 4, 2011
TL* THE CONTACT OWNS A 2011 LINCOLN MKX. THE CONTACT STATED THE VEHICLE WAS EXPERIENCING MULTIPLE FAILURES. THE FIRST FAILURE WAS BOTH THE HEAT AND AIR-CONDITIONING UNIT ACTIVATED AT THE SAME TIME, DESPITE BOTH UNITS BEING TURNED OFF. THE SECOND FAILURE WAS INACCURATE READINGS FROM THE ELECTRICAL METERS AND GAUGES ALONG THE INSTRUMENT PANEL. THE FINAL FAILURE WAS WHILE TRAVELING AT LOW SPEEDS THE... Read more
Incident date: Aug 4, 2011
HEADLIGHTS AND DASH PANEL CUT OFF INTERMITTENTLY WHILE DRIVING ON SMOOTH PAVEMENT FOR PAST 10 YEARS. I HAVE HAD DEALERSHIP EXPERIENCE THIS BUT THEY COULD NOT FIND ANY PROBLEM. ALSO, THE SPEEDOMETER SHOWS CAR SPEED AT 100 OR MORE MPH WHEN STARTING CAR BUT GOES TO NORMAL WHEN MOVING. I JUST REPLACED THE MOTORCRAFT ALTERNATOR WITH A REBUILD VERSION AND THE SPEEDOMETER PROBLEM IS GONE. CAN'T BE SU... Read more
Incident date: Aug 4, 2011
HEADLIGHTS AND DASH PANEL CUT OFF INTERMITTENTLY WHILE DRIVING ON SMOOTH PAVEMENT FOR PAST 10 YEARS. I HAVE HAD DEALERSHIP EXPERIENCE THIS BUT THEY COULD NOT FIND ANY PROBLEM. ALSO, THE SPEEDOMETER SHOWS CAR SPEED AT 100 OR MORE MPH WHEN STARTING CAR BUT GOES TO NORMAL WHEN MOVING. I JUST REPLACED THE MOTORCRAFT ALTERNATOR WITH A REBUILD VERSION AND THE SPEEDOMETER PROBLEM IS GONE. CAN'T BE SU... Read more
Incident date: Mar 1, 2011
2004 LINCOLN AVIATOR GEARS WERE SLIPPING AND WOULD NOT SHIFT; HAD IT CHECKED AND WAS TOLD THE TRANSMISSION WAS FAILING. 2 DAYS LATER WE HAD TO HAVE IT TOWED TO THE SHOP BECAUSE IT WAS STUCK IN "NEUTRAL". HAD TO REPLACE THE TRANSMISSION AT ONLY 63,000 MILES. NEVER HAD A TRANSMISSION FAIL WITH ONLY 63K MILES, ALL PREVENTATIVE MAINTENANCE IS KEPT UP ON OUR VEHICLE. LOUD NOISE AT STARTUP AND A/C DOES ... Read more
Incident date: Aug 12, 2011
DRIVING PERHAPS 30 MILES PER HOUR I SUDDENLY HEARD THE CAR ACCELERATE AND IT STARTED TO GO FASTER. I HIT THE BRAKES AND THAT DID NOT SLOW DOWN THE CAR. I WAS IN HEAVY TRAFFIC AND QUICKLY WENT INTO A SIDE STREET TURNING SHARPLY AND NARROWLY MISSING PARKED CARS BUT STRUCK TWO STEEL POLES AND THAN A PARKED TRUCK. IT WAS A HORRIBLE EXPERIENCE! *TR
Crash
Incident date: Aug 12, 2011
DRIVING PERHAPS 30 MILES PER HOUR I SUDDENLY HEARD THE CAR ACCELERATE AND IT STARTED TO GO FASTER. I HIT THE BRAKES AND THAT DID NOT SLOW DOWN THE CAR. I WAS IN HEAVY TRAFFIC AND QUICKLY WENT INTO A SIDE STREET TURNING SHARPLY AND NARROWLY MISSING PARKED CARS BUT STRUCK TWO STEEL POLES AND THAN A PARKED TRUCK. IT WAS A HORRIBLE EXPERIENCE! *TR
Crash
LINCOLN
CONTINENTAL
(2000) - EQUIPMENT
Aug 11, 2011
Incident date: Aug 1, 2009
TL* THE CONTACT OWNS A 2000 LINCOLN CONTINENTAL. THE CONTACT STATED THAT THE AIR CONDITIONER WAS MALFUNCTIONING AND HE WAS UNABLE TO ADJUST THE TEMPERATURE WHEN THE BLOWER WAS SET TO HIGH. WHENEVER THE AIR CONDITIONER WAS TURNED OFF, HOT AIR WOULD BLOW FROM THE VENTS, MAKING IT UNBEARABLE TO DRIVE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE BLENDING GATE IN THE AIR CONDI... Read more
Incident date: Feb 15, 2011
TL* THE CONTACT OWNS A 2001 LINCOLN LS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH OVER A MANHOLE COVER, HE HEARD A LOUD SCREECHING NOISE COMING FROM THE OUTSIDE OF THE VEHICLE. THERE WAS A SLIGHT LOSS OF STEERING CONTROL AND THE VEHICLE WAS CAUTIOUSLY MANEUVERED TO THE SIDE OF THE ROAD. THE CONTACT NOTICED THAT THE FRONT DRIVERS SIDE LOWER CONTROL ARM COMPLETELY FRACTURED, WHICH C... Read more
Incident date: Jun 20, 2011
TL* THE CONTACT OWNS A 2003 LINCOLN AVIATOR. THE CONTACT STATED THAT WHILE STARTING THE VEHICLE, THE AIR BAG LIGHT ILLUMINATED AND THE DRIVERS SIDE AIR BAG DEPLOYED. THE CONTACT WAS NOT INJURED DURING THE DEPLOYMENT OF THE AIRBAG. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO NOTIFY HER INSURANCE COMPANY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT ... Read more
Incident date: Aug 10, 2009
TL* THE CONTACT OWNS A 2003 LINCOLN TOWNCAR. THE CONTACT STATED THAT WHEN DEPRESSING THE BRAKES WHILE DRIVING AT LOW SPEEDS, THE VEHICLE WOULD SUDDENLY ACCELERATE. THE VEHICLE WOULD COME TO A STOP AFTER HEAVY PRESSURE WAS APPLIED TO THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER HAD NOT BEEN NOTIFIED. THE FAILURE MIL... Read more
Incident date: Aug 6, 2011
TL* THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, THE DRIVER SIDE AIR BAG DEPLOYED UNEXPECTEDLY. THE DRIVER RECEIVED MINOR INJURIES TO THE CHEST AND SIDE ARMS. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 124,890. THE VIN WAS UNAVAILABLE.
1 injured
LINCOLN
CONTINENTAL
(2002) - VEHICLE SPEED CONTROL
Aug 4, 2011
Incident date: Jul 31, 2011
TL* THE CONTACT OWNS A 2002 LINCOLN CONTINENTAL. THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH WHEN THE ACCELERATOR PEDAL ABRUPTLY TRAVELED TO THE FLOORBOARD UPON ENGAGING AND REMAINED IN A STUCK POSITION. THERE WERE NUMEROUS ATTEMPTS TO RELEASE THE ACCELERATOR PEDAL WHICH FAILED. THE VEHICLE WOULD NOT STOP WHEN PRESSURE WAS APPLIED TO THE BRAKES. ONCE THE GEAR SELECTOR WAS SHIFTED INTO NEUTRAL, T... Read more
Incident date: Aug 1, 2011
THE CAR LOSES POWER AND GOES INTO FAIL SAFE MODE, AT 65 AND LOTS OF TRAFFIC GETTING OVER IS NOT SAFE! I'VE SPENT THOUSANDS ON NEW COILS, COMPUTER, GAS PEDAL, YOU NAME IT BUT FORD DOES NOT KNOW HOW TO FIX IT! *KB
Incident date: Aug 1, 2011
THE CAR LOSES POWER AND GOES INTO FAIL SAFE MODE, AT 65 AND LOTS OF TRAFFIC GETTING OVER IS NOT SAFE! I'VE SPENT THOUSANDS ON NEW COILS, COMPUTER, GAS PEDAL, YOU NAME IT BUT FORD DOES NOT KNOW HOW TO FIX IT! *KB
Incident date: Aug 20, 2010
TL* THE CONTACT OWNS A 2010 LINCOLN MKT. WHILE DRIVING APPROXIMATELY 65 MPH THE CONTACT SMELLED A STRONG ODOR EMITTING FROM THE AIR CONDITIONER VENTS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT SUFFERED FROM LUNG COMPLICATIONS AND STATED THE FAILURE WAS A HEALTH CONCERN. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMAT... Read more
LINCOLN
TOWN CAR
(1996) - SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Aug 1, 2011
Incident date: Jul 9, 2011
I OWN A 1996 LINCOLN TOWNCAR VIN [XXX]. ON SATURDAY 7/9/2011 MY BRAKE LINES BROKE AND MY BRAKES FAILED IN ROCKWOOD, TN. FORTUNATELY I WAS ABLE TO SAFELY DRIVE THE CAR TO A SAFE PLACE WHERE I HAD A FRIEND PATCH THE LINES WITH RUBBER HOSES AND WAS ABLE TO AGAIN USE MY BRAKES. I DISCOVERED THAT FORD HAS ISSUED A RECALL FOR CERTAIN TOWNCARS #79493 4/7/1998 FOR BRAKE LINE REPLACEMENT. I WENT TO 2 FORD ... Read more
Incident date: Jul 9, 2011
I OWN A 1996 LINCOLN TOWNCAR VIN [XXX]. ON SATURDAY 7/9/2011 MY BRAKE LINES BROKE AND MY BRAKES FAILED IN ROCKWOOD, TN. FORTUNATELY I WAS ABLE TO SAFELY DRIVE THE CAR TO A SAFE PLACE WHERE I HAD A FRIEND PATCH THE LINES WITH RUBBER HOSES AND WAS ABLE TO AGAIN USE MY BRAKES. I DISCOVERED THAT FORD HAS ISSUED A RECALL FOR CERTAIN TOWNCARS #79493 4/7/1998 FOR BRAKE LINE REPLACEMENT. I WENT TO 2 FORD ... Read more
Incident date: May 1, 2011
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED WHILE APPROACHING A RED LIGHT THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT MENTIONED THAT SHE ENGAGED THE BRAKE PEDAL BUT THE VEHICLE LUNGED FORWARD AND THE TIRES WERE SQUEALING. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND REFERRED HER TO THE NHTSA HOTLINE. THE VEHICLE WAS NOT REPAIRED. ... Read more
Incident date: Jul 27, 2011
TL* THE CONTACT OWNS A 2005 LINCOLN AVIATOR. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT OUT OF PARK AND WHILE ATTEMPTING TO SHIFT IT OUT OF PARK, THE GEAR SHIFT DETACHED FROM THE VEHICLE. AN AUTHORIZED DEALER STATED THAT THE GEAR SHIFTER WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED, BUT OFFERED NO ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MLEAGES WERE 7... Read more
Incident date: Jul 17, 2011
I BOUGHT A 2003 LINCOLN LS AND IT HAS BEEN IN THE SHOP MOST OF THE TIME I HAVE OWNED IT. 11,000 DOLLARS WORTH OF REPAIRS. NOW THE TRANSMISSION SHIFT ERRATICALLY AND THE DEALER SAYS IT CAN BE FIXED AND HAS TO HA A NEW ONE. 3800 DOLLARS MORE CMON THE IS NOW ONLY A 3000 DOLLAR CAR. *TR