Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Oct 14, 2011
GOING FROM A STOP OR ACCELERATING ON THE HIGH WAY THE CAR WILL THROW A ETC CHECK ENGINE LIGHT AND WONT MOVE OVER 3-4 MILES PER HOUR. THEN GOES INTO A VERY ROUGH IDLE, UNTIL ONE TURNS OFF THE CAR AND RESTARTS THEN DRIVES FINE FOR A FEW MINS THE GOES RIGHT BACK INTO THE ETC ENGINE FAIL MODE.... VERY DANGERS IF MERGING ONTO TRAFFIC. ALMOST BEEN HIT SEVERAL TIMES CAUSE OF THE PROBLEM. *TR
Incident date: Oct 14, 2011
GOING FROM A STOP OR ACCELERATING ON THE HIGH WAY THE CAR WILL THROW A ETC CHECK ENGINE LIGHT AND WONT MOVE OVER 3-4 MILES PER HOUR. THEN GOES INTO A VERY ROUGH IDLE, UNTIL ONE TURNS OFF THE CAR AND RESTARTS THEN DRIVES FINE FOR A FEW MINS THE GOES RIGHT BACK INTO THE ETC ENGINE FAIL MODE.... VERY DANGERS IF MERGING ONTO TRAFFIC. ALMOST BEEN HIT SEVERAL TIMES CAUSE OF THE PROBLEM. *TR
Incident date: Dec 3, 2011
ON 12/03/11 WHEN MY HUSBAND STARTED OUR 2002 LINCOLN NAVIGATOR A LOUD BANG HAPPENED, MY SEAT BELT TIGHTENED ACROSS MY CHEST SO TIGHT IT HURT AND I COULDN'T BREATHE, THE CAR STARTED SMOKING SO BAD THAT MY OLDEST DAUGHTER JUMPED OUT OF THE TRUCK BECAUSE IT SCARED HER SO BAD. THE SEAT BELT WAS SO TIGHT IT WOULDN'T COME OFF AT FIRST WHICH SCARED ME BECAUSE THE SMOKE WAS BY THE SIDE OF MY HEAD! NOW THE... Read more
Incident date: Dec 3, 2011
ON 12/03/11 WHEN MY HUSBAND STARTED OUR 2002 LINCOLN NAVIGATOR A LOUD BANG HAPPENED, MY SEAT BELT TIGHTENED ACROSS MY CHEST SO TIGHT IT HURT AND I COULDN'T BREATHE, THE CAR STARTED SMOKING SO BAD THAT MY OLDEST DAUGHTER JUMPED OUT OF THE TRUCK BECAUSE IT SCARED HER SO BAD. THE SEAT BELT WAS SO TIGHT IT WOULDN'T COME OFF AT FIRST WHICH SCARED ME BECAUSE THE SMOKE WAS BY THE SIDE OF MY HEAD! NOW THE... Read more
Incident date: Dec 3, 2011
ON 12/03/11 WHEN MY HUSBAND STARTED OUR 2002 LINCOLN NAVIGATOR A LOUD BANG HAPPENED, MY SEAT BELT TIGHTENED ACROSS MY CHEST SO TIGHT IT HURT AND I COULDN'T BREATHE, THE CAR STARTED SMOKING SO BAD THAT MY OLDEST DAUGHTER JUMPED OUT OF THE TRUCK BECAUSE IT SCARED HER SO BAD. THE SEAT BELT WAS SO TIGHT IT WOULDN'T COME OFF AT FIRST WHICH SCARED ME BECAUSE THE SMOKE WAS BY THE SIDE OF MY HEAD! NOW THE... Read more
Incident date: Dec 2, 2011
SUN ROOF EXPLODED SHOWERING DRIVER AND PASSENGER WITH SHARDS OF GLASS CUTTING HANDS AND ARMS. I BELIEVE THE SUN ROOF SHOULD BE LANINATED GLASS. *TR
Incident date: Dec 2, 2011
SUN ROOF EXPLODED SHOWERING DRIVER AND PASSENGER WITH SHARDS OF GLASS CUTTING HANDS AND ARMS. I BELIEVE THE SUN ROOF SHOULD BE LANINATED GLASS. *TR
Incident date: Mar 1, 2010
TL* THE CONTACT OWNS A 2004 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE FRONT END OF THE VEHICLE DROPPED AND STARTED TO EXHIBIT A LOUD, ABNORMAL NOISE. THE CONTACT MENTIONED THAT THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE AIR COMPRESSOR FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO ADVI... Read more
Incident date: Oct 1, 2011
THE TRANSMISSION FAILED AND HAS TO BE REPLACED PER GRAPEVINE FORD IN TEXAS. THESE FORDS HAVE HAD TRANSMISSIONS FAILING FOR YEARS AND YOU LAZY PEOPLE WON'T MAKE THEM RECALL THEM. EXACTLY HAS DOES ONE GET TO OWN A GOVERNMENT AGENCY?? *TR
Incident date: Nov 30, 2007
TL* THE CONTACT OWNS A 2006 LINCOLN MARK LT. THE CONTACT STATED WHILE DRIVING 55 MPH THE ENGINE LOST POWER CAUSING THE VEHICLE TO STALL. THE CONTACT MERGED THE VEHICLE ONTO THE SHOULDER WHERE IT RESTARTED IMMEDIATELY. THE ENGINE SAFE LIGHT ILLUMINATED EACH TIME THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES FOR THE FAILURE. A DIAGNOSTIC TEST WAS PERFORMED; HOWEVER, THERE WE... Read more
LINCOLN
AVIATOR
(2003) - POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
Nov 29, 2011
Incident date: Nov 28, 2011
SHIFTER KNOB ON 03 AVIATOR BROKE OFF. THE SHIFTER WAS LOCKED IN PLACE IN DRIVE AT A GREENLIGHT. IT SEEMS THAT A VERY CHEAP PLASTIC PIECE BROKE. THE DEALER QUOTED ME $1200 DOLLARS TO REPLACE THE ENTIRE SHIFTER ASSEMBLY. I AM CHECKING OTHER OPTIONS BUT SEEING THE FURTHER I LOOK THE MORE COMMON THIS PROBLEM. I AM NOT SURE HOW MANY COMPLAINTS IT TAKES BUT THIS IS A HORRIBLE SAFETY ISSUE. *KB
Incident date: Nov 28, 2011
SHIFTER KNOB ON 03 AVIATOR BROKE OFF. THE SHIFTER WAS LOCKED IN PLACE IN DRIVE AT A GREENLIGHT. IT SEEMS THAT A VERY CHEAP PLASTIC PIECE BROKE. THE DEALER QUOTED ME $1200 DOLLARS TO REPLACE THE ENTIRE SHIFTER ASSEMBLY. I AM CHECKING OTHER OPTIONS BUT SEEING THE FURTHER I LOOK THE MORE COMMON THIS PROBLEM. I AM NOT SURE HOW MANY COMPLAINTS IT TAKES BUT THIS IS A HORRIBLE SAFETY ISSUE. *KB
Incident date: Nov 17, 2011
TL* THE CONTACT OWNS A 2003 LINCOLN AVIATOR. THE CONTACT STATED THE REAR HATCH NEAR THE EMBLEM WAS CRACKED. THE HATCH WAS NEVER USED AND THERE WAS NEVER A CRASH THAT OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THERE ARE NO RECALLS AND THE DEFECT WAS STRUCTURAL DAMAGE. THE REPAIR COST WILL BE AT THE OWNERS EXPENSE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE W... Read more
Incident date: Nov 20, 2011
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT STATED THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE REPAIRED AND THE TECHNICIAN NOTICED THE REAR PASSENGER'S SIDE AXLE SEAL WAS LEAKING OIL. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 04V328000 (SUSPENSION: REAR). THE CONTACT EXPERIENCED THE IDENTICAL FAILURE AS MENTIONED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED AND STA... Read more
Incident date: Oct 1, 2009
THE ALUMINUM WHEELS ON MY 2006 LINCOLN ZEPHYR ARE PEELING AT THE TIRE CONTACT POINT CAUSING A DETERIORATION OF THE SEAL CAPABILITY OF THE WHEEL. THE TIRES EVENTUALLY WON'T SEAL PROPERLY AND LOSE AIR PRESSURE UNTIL THE TIRE IS EITHER REINFLATED, OR GOES FLAT. THE DEALER WAS NOTIFIED, SEVERAL TIMES BUT WOULD ONLY CLEAN THE WHEELS, AND RESEAL AND REINFLATE THE TIRES. THIS TREATMENT LASTED APPROXIM... Read more
Incident date: Dec 5, 2010
AFTER BEING PARKED IN PARKING LOT - ENGINE TURNED OFF, NO RADIO PLAYING, ETC. WE STARTED THE VEHICLE UP, BACKED UP, BRAKED, PUT IN DRIVE AND ACCELERATED AT WHICH TIME THE VEHICLE IMMEDIATELY ACCELERATED OUT OF CONTROL. BRAKES WOULD NOT STOP THE CAR. THE CAR CONTINUED TO ACCELERATE FASTER AND FASTER. WE RAN OVER A COUPLE OF ISLANDS, PULLED FIRE HYDRANT OUT OF THE GROUND, RAN INTO A WALL, VEHICLE... Read more
Crash
5 injured
Incident date: Dec 5, 2010
AFTER BEING PARKED IN PARKING LOT - ENGINE TURNED OFF, NO RADIO PLAYING, ETC. WE STARTED THE VEHICLE UP, BACKED UP, BRAKED, PUT IN DRIVE AND ACCELERATED AT WHICH TIME THE VEHICLE IMMEDIATELY ACCELERATED OUT OF CONTROL. BRAKES WOULD NOT STOP THE CAR. THE CAR CONTINUED TO ACCELERATE FASTER AND FASTER. WE RAN OVER A COUPLE OF ISLANDS, PULLED FIRE HYDRANT OUT OF THE GROUND, RAN INTO A WALL, VEHICLE... Read more
Crash
5 injured
Incident date: Dec 5, 2010
AFTER BEING PARKED IN PARKING LOT - ENGINE TURNED OFF, NO RADIO PLAYING, ETC. WE STARTED THE VEHICLE UP, BACKED UP, BRAKED, PUT IN DRIVE AND ACCELERATED AT WHICH TIME THE VEHICLE IMMEDIATELY ACCELERATED OUT OF CONTROL. BRAKES WOULD NOT STOP THE CAR. THE CAR CONTINUED TO ACCELERATE FASTER AND FASTER. WE RAN OVER A COUPLE OF ISLANDS, PULLED FIRE HYDRANT OUT OF THE GROUND, RAN INTO A WALL, VEHICLE... Read more
Crash
5 injured
Incident date: Nov 15, 2011
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT HEARD A LOUD KNOCKING NOISE COMING FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC ADVISED THAT THE REAR DRIVER SIDE AXLE AND WHEEL BEARINGS WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 04V328000 (SUSPENSI... Read more
Incident date: Nov 1, 2011
2003 LINCOLN TOWN CAR. CONSUMER WRITES IN REGARDS TO A TOXIC MOLD PROBLEM *TGW THE CONSUMER WAS INFORMED THE VEHICLE WAS NOTORIOUS FOR BODY LEAKS. THE CONSUMER STATED WHEN HE WENT TO VACUUM THE RIGHT REAR FLOOR BOARD, HE NOTICED IT WAS SOAKED. THE DEALER PULLED UP THE CARPET AND DISCOVERED THE LEAK WAS COMING FROM THE A/C UNIT. THE DEALER INFORMED THE CONSUMER, IT WOULD COST $1200 TO PULL THE DAS... Read more
Incident date: Oct 19, 2011
AT 76,000 MILES BEGAN HEARING A NOISE UNDER THE HOOD. IT WAS DETERMINED BY AN AUTHORIZED FORD DEALER THAT THE IDLER PULLEYS WERE BAD. CHANGED 3 PULLEYS AND THE NOISE WAS STILL THERE. DRIVING ON A COUNTRY PAVED ROAD AT 25 MILES AN HOUR A LOUD THUMP AND THE CAR DIED. COULD NOT GET IT RESTARTED. THE PLASTIC TENSIONER GUIDE BROKE CAUSING THE TIMING CHAIN TO COME OFF AND BROKE PISTONS, VALVES AND ... Read more
Incident date: Jul 16, 2011
THE LEVER (AN "L" SHAPED LEVER) ON THE MIDDLE SEAT IS DEFECTIVE. WHILE PRESSING DOWN ON THE LEVER, THE LEVER SWUNG OVER AND HIT MY THUMB WITH SUCH FORCE THAT IT FRACTURED MY THUMB. IT APPEARS THAT THE COIL/SPRING ACTION IN THE SEAT IS DEFECTIVE AND DANGEROUS. UPDATED 11/25/11 *BF UPDATED 11/30/11 *TR
1 injured
Incident date: Oct 3, 2011
VEHICLE SHUT OFF SUDDENLY AFTER A BEEPING SOUND AND A LOW OIL PRESSURE LIGHT AND BATTERY LIGHT CAME ON. THIS HAPPENED THREE TIMES THE SAME DAY AND AFTER SEEN THIS INCIDENT REPORTED BY OTHER CUSTOMERS, QUITE DANGEROUS CONSIDERING THAT ONE COULD BE HIT BY A VEHICLE DRIVING BEHIND IF THE DRIVER IS NOT KEEP SAFE DISTANCE AND CAN STOP. THE STEERING BECOMES STIFF AND THE BRAKES AND ACCELERATOR PEDALS G... Read more
Incident date: Oct 7, 2010
AFTER HAVING MULTIPLE FLAT TIRES - WHICH I INCORRECTLY ATTRIBUTED TO BAD LUCK - I DISCOVERED THE PROBLEM WAS NOT MY TIRES AT ALL, BUT WAS INSTEAD, THE CHROME PEELING ON THE INNER RIM OF THE WHEELS, WHICH NOT ONLY CREATED AN AIR LEAK FROM THE SEAL NOT HOLDING, BUT ALSO DAMAGED THE VERY-EXPENSIVE-TO-REPLACE TIRES. I LEARNED THIS WHEN I TRIED TO PUT 4 NEW TIRES ON THE CAR, THINKING MAYBE ALL THE FLAT... Read more
Incident date: Nov 12, 2011
THE REAR PASSENGER DOOR LATCH MECHANISM CLOSED WITHOUT THE DOOR ACTUALLY BEING CLOSED. THIS CAUSED A FALSE POSITIVE CONDITION FOR THE "DOOR AJAR" WARNING SYSTEM. I THOUGHT THAT THE DOOR WAS SECURE, HOWEVER THE DOOR WAS IN FACT NOT LATCHED TO THE VEHICLE. MY EIGHT YEAR OLD DAUGHTER WAS SITTING IN THE SEAT. WERE IT NOT FOR THE PERCEPTION OF MY WIFE WHO SUSPECTED THAT THE DOOR WAS INSECURE I WOULD HA... Read more
Incident date: Nov 12, 2011
THE REAR PASSENGER DOOR LATCH MECHANISM CLOSED WITHOUT THE DOOR ACTUALLY BEING CLOSED. THIS CAUSED A FALSE POSITIVE CONDITION FOR THE "DOOR AJAR" WARNING SYSTEM. I THOUGHT THAT THE DOOR WAS SECURE, HOWEVER THE DOOR WAS IN FACT NOT LATCHED TO THE VEHICLE. MY EIGHT YEAR OLD DAUGHTER WAS SITTING IN THE SEAT. WERE IT NOT FOR THE PERCEPTION OF MY WIFE WHO SUSPECTED THAT THE DOOR WAS INSECURE I WOULD HA... Read more
Incident date: Nov 12, 2011
THE REAR PASSENGER DOOR LATCH MECHANISM CLOSED WITHOUT THE DOOR ACTUALLY BEING CLOSED. THIS CAUSED A FALSE POSITIVE CONDITION FOR THE "DOOR AJAR" WARNING SYSTEM. I THOUGHT THAT THE DOOR WAS SECURE, HOWEVER THE DOOR WAS IN FACT NOT LATCHED TO THE VEHICLE. MY EIGHT YEAR OLD DAUGHTER WAS SITTING IN THE SEAT. WERE IT NOT FOR THE PERCEPTION OF MY WIFE WHO SUSPECTED THAT THE DOOR WAS INSECURE I WOULD HA... Read more
Incident date: Apr 14, 2010
ACCORDING TO MY , DECEASED WIFE, THE PROBLEM STARTS ON JULY 14, 2010. THE CAR BECAME BOUNCY IN THE FRONT WHILE IN MOTION, WE ARE STILL UNDER EXTENDED WARRANTY ON AUTO MAINTENANCE. MY WIFE WENT TO THE DEALER FINDLAY LINCOLN HERE HIN SAHARA ST LAS VEGAS REGARDING THIS PROBLEM, SOMEHOW THEY WERE ABLE TO FIX THE PROBLEM BUT AFTER 2 WEEKS AGAIN THE BOUNCY PROBLEM STARTED TO APPEAR, AGAIN SHE WENT TO ... Read more
Incident date: Apr 14, 2010
ACCORDING TO MY , DECEASED WIFE, THE PROBLEM STARTS ON JULY 14, 2010. THE CAR BECAME BOUNCY IN THE FRONT WHILE IN MOTION, WE ARE STILL UNDER EXTENDED WARRANTY ON AUTO MAINTENANCE. MY WIFE WENT TO THE DEALER FINDLAY LINCOLN HERE HIN SAHARA ST LAS VEGAS REGARDING THIS PROBLEM, SOMEHOW THEY WERE ABLE TO FIX THE PROBLEM BUT AFTER 2 WEEKS AGAIN THE BOUNCY PROBLEM STARTED TO APPEAR, AGAIN SHE WENT TO ... Read more
Incident date: Jun 22, 2011
THE FUEL FILLER WILL NOT ACCEPT GASOLINE AT A NORMAL RATE. EVEN AT MINIMUM SPEED IT WILL SHUT OFF AND/OR SPIT FUEL BACK. HAVE USED DIFFERENT PUMPS, DIFFERENT STATIONS, DIFFERENT POSITIONS HAPPENS ALMOST 100% OF THE TIME. ALSO MAJOR WATER LEAKAGE AROUND WINDSHIELD ON PASSENGER SIDE OF CAR. *TR
Incident date: Jun 22, 2011
THE FUEL FILLER WILL NOT ACCEPT GASOLINE AT A NORMAL RATE. EVEN AT MINIMUM SPEED IT WILL SHUT OFF AND/OR SPIT FUEL BACK. HAVE USED DIFFERENT PUMPS, DIFFERENT STATIONS, DIFFERENT POSITIONS HAPPENS ALMOST 100% OF THE TIME. ALSO MAJOR WATER LEAKAGE AROUND WINDSHIELD ON PASSENGER SIDE OF CAR. *TR
Incident date: Nov 1, 2011
2003 LINCOLN TOWN CAR. CONSUMER WRITES IN REGARDS TO A SOUND IN THE REAR END OF VEHICLE *TGW THE CONSUMER STATED THE REPAIR SHOP FOUND TWO AXLES WITH GROOVES CUT INTO THE BEARING JOURNALS NEARS THE FLANGES. THE CONSUMER DISCOVERED A RECALL HAD BEEN ISSUED FOR THE PROBLEM. THE CONSUMER LEARNED THE GARAGE DID NOT REPLACE THE AXLES, BUT THE ROLLER BEARING WERE REPLACED. THE CONSUMER REFERENCED REC... Read more
Incident date: Nov 1, 2011
THE REAR LIFT DOOR HAS DEVELOPED A CRACK JUST BELOW THE WINDOW ALLOWING WATER TO ENTER THE DOOR. I HAVE SEEN SEVERAL SIMILAR COMPLAINTS OF THIS PROBLEM. DESIGN FLAW. *TR
Incident date: Nov 3, 2011
TL* THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. WHILE DRIVING 25 MPH, THE PASSENGER SIDE AIR BAG ERRONEOUSLY DEPLOYED WITHOUT WARNING OR IMPACT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD FURTHER INSPECT THE FAILURE OF THE AIR BAGS. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE CURRENT AND THE FAILURE MILEAGE WAS 100,000.
Incident date: Jul 29, 2011
AFTER OWNING A 2003 LINCOLN AVIATOR CLOSE TO 4 YEARS IT IS NOW DOWN. I TOOK GOOD CARE OF THIS SUV AND ALWAYS HAD CHANGED THE OIL WITH SYNTHETIC OIL . WITH ONLY 79,000 MILES IT NOW HAS A ENGINE KNOCK . I TOOK IT TO THE LINCOLN DEALER AND THEY SAID I NEED A NEW ENGINE AND IT WOULD BE 8,800 DOLLARS SINCE MY EXTENDED WARRANTY JUST RAN OUT. I HAVE BEEN READING OTHER PEOPLE HAD THIS EXPERIENCE WITH TH... Read more
Incident date: Aug 14, 2010
THE HINGES THAT HOLD THE LIFTGATE GLASS HAVE BROKEN AND ARE NO LONGER HOLDING THE REAR LIFTGATE WINDOW IN PLACE PROPERLY. I CAN NO LONGER OPEN THE WINDOW BECAUSE I WILL NOT BE ABLE TO CLOSE IT. I TOOK IT TO THE DEALER AND EVENT THOUGH THEY ACKNOWLEDGE THE FACT THAT THIS IS AN ISSUE ON LINCOLN AVIATORS AND THAT THEY HAVE HAD TO FIX NUMEROUS AVIATOR IN THE PAST FOR THIS SAME ISSUE THEY WILL NOT COVE... Read more
Incident date: Apr 19, 2011
2009 LINCOLN MKZ. CONSUMER STATES REAR SEAT BELT LOCKED AND WOULD NOT RELEASE *TGW THE SEAT BELT HAD TO BE CUT IN ORDER TO RELEASE THE REAR PASSENGER. *JB THE CONSUMER STATED FOR THE NEXT DAY OR SO, HIS WIFE EXPERIENCED PAIN, FROM WHERE THE SEAT BELT CROSSED HER CHEST. WHEN THE CONSUMER CONTACTED FORD, HE WAS INFORMED THE SEAT BELTS WERE CHILD PROOF. UPDATED 11/17/11. *JB
1 injured
Incident date: Sep 30, 2011
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE APPLYING THE BRAKES, THE VEHICLE CRASHED INTO THE PRECEDING VEHICLE. THE POLICE WERE CONTACTED AND THERE WERE NO INJURIES REPORTED FROM EITHER PARTY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED HER THAT THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 60,000. UPDATED 12/16/11 *BF... Read more
Crash
Incident date: Aug 25, 2011
I HAVE A 2006 LINCOLN ZEPHYR THE CHROME IS PEELING OF THE WHEELS CAUSING THE TIRES TO LOOSE AIR PRESSURE THE CAR WAS PURCHASED NEW AND CURRENTLY HAS 9,000 MILES WE PURCHASED AN EXTENDED WARRANTY BUT WAS TOLD THIS IS NOT A SAFETY ISSUE I BEG TO DIFFER. *TR
LINCOLN
CONTINENTAL
(2000) - SEAT BELTS:REAR/OTHER
Oct 14, 2011
Incident date: Oct 8, 2011
TL* THE CONTACT OWNS A 2000 LINCOLN CONTINENTAL. THE CONTACT STATED THAT THE MIDDLE REAR SEAT BELT FAILED TO UNLOCK AND REMAINED IN THE LOCKED POSITION. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS CONTACTED. THE MANUFACTURER CONFIRMED THAT THE VIN DID NOT QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER:99V250000 (SEAT BELTS:FRONT:ANCHORAGE). THE VEHICLE WAS NOT REPAIRED. THE F... Read more
LINCOLN
CONTINENTAL
(2000) - SEAT BELTS:FRONT:ANCHORAGE
Oct 14, 2011
Incident date: Oct 8, 2011
TL* THE CONTACT OWNS A 2000 LINCOLN CONTINENTAL. THE CONTACT STATED THAT THE MIDDLE REAR SEAT BELT FAILED TO UNLOCK AND REMAINED IN THE LOCKED POSITION. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS CONTACTED. THE MANUFACTURER CONFIRMED THAT THE VIN DID NOT QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER:99V250000 (SEAT BELTS:FRONT:ANCHORAGE). THE VEHICLE WAS NOT REPAIRED. THE F... Read more
Incident date: Oct 10, 2011
THIS IS A COMMON PROBLEM THAT NEEDS TO BE FIXED IT'S ALL OVER THE INTERNET. THE SUSPENSION SYSTEM ON THESE ARE ALWAYS MESSED UP PLEASE FIX THIS. *KB
Incident date: Mar 22, 2011
THE 2011 MKZ FRONT SEATS HAVE A HARD BLOCK I THINK IS THE BOX FOR THE SEAT CONTROLS THAT IF YOU SIT IN IT FOR MORE THAN A FEW MINUTES STARTS HURTING THE BACK OF YOUR LEGS. IT ACTUALLY TAKES YOUR ATTENTION AWAY BECAUSE IT IS SO UN COMFORTABLE YOU ARE ALWAYS ADJUSTING THE WAY YOU ARE SITTING. I TOOK IT IN FOR SERVICE AND THE SERVICE TECH FELT IT AND TOLD ME THAT HE THOUGHT SOMETHING WAS WRONG TOO... Read more
Incident date: Sep 28, 2011
I WAS DRIVING INTO A PARKING LOT WHEN SPONTANEOUSLY BOTH SIDE AIRBAGS DEPLOYED CAUSING ME FIRST DEGREE BURNS AND CONTUSIONS ON MY FOREARM, FACE AND CHEST. ALSO MY DAUGHTER HAD CONTUSIONS ON FOREARM AND HEAD. *TT
1 injured
Incident date: Feb 3, 2008
WHILE DRIVING IN A PARKING LOT A CAR PULLED OUT IN FRONT OF MY 2003 NAVIGATOR AS I HIT THE BRAKES I FELT MY SUV DROP FROM THE FRONT. THE TIRE SKIDDED AND I HIT THE CAR THAT WAS PULLING OUT. AFTER THE ACCIDENT MY TRUCK WAS NEVER THE SAME .IT WAS TAKEN TO THE DEALERSHIP BUT THEY SAID THE WARRANTY WOULD NOT COVER IT.I HAVE A 40000 DOLLAR TRUCK JUST PARKED IN THE DRIVEWAY FOR THE PAST 6 MONTHS I KNOW... Read more
Crash
Incident date: Feb 3, 2008
WHILE DRIVING IN A PARKING LOT A CAR PULLED OUT IN FRONT OF MY 2003 NAVIGATOR AS I HIT THE BRAKES I FELT MY SUV DROP FROM THE FRONT. THE TIRE SKIDDED AND I HIT THE CAR THAT WAS PULLING OUT. AFTER THE ACCIDENT MY TRUCK WAS NEVER THE SAME .IT WAS TAKEN TO THE DEALERSHIP BUT THEY SAID THE WARRANTY WOULD NOT COVER IT.I HAVE A 40000 DOLLAR TRUCK JUST PARKED IN THE DRIVEWAY FOR THE PAST 6 MONTHS I KNOW... Read more
Crash
Incident date: Feb 3, 2008
WHILE DRIVING IN A PARKING LOT A CAR PULLED OUT IN FRONT OF MY 2003 NAVIGATOR AS I HIT THE BRAKES I FELT MY SUV DROP FROM THE FRONT. THE TIRE SKIDDED AND I HIT THE CAR THAT WAS PULLING OUT. AFTER THE ACCIDENT MY TRUCK WAS NEVER THE SAME .IT WAS TAKEN TO THE DEALERSHIP BUT THEY SAID THE WARRANTY WOULD NOT COVER IT.I HAVE A 40000 DOLLAR TRUCK JUST PARKED IN THE DRIVEWAY FOR THE PAST 6 MONTHS I KNOW... Read more
Crash
Incident date: Sep 25, 2011
TL* THE CONTACT OWNS A 2004 LINCOLN NAVIGATOR. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 50 MPH THE ACCELERATOR PEDAL BECAME STUCK CAUSING THE VEHICLE TO ACCELERATE. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR HAD IT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 80,000. THE VIN WAS UNAVAILABLE.
Incident date: Sep 24, 2011
TL* THE CONTACT OWNS A 2000 LINCOLN LS. THE CONTACT WAS DRIVING 5 MPH WHEN THEY HEARD A NOISE EMITTING FROM THE FENDER. THE CONTACT NOTICED THAT THE BALL JOINT WAS DISCONNECTED. THE VEHICLE WAS TOWED TO HIS RESIDENCE. THE VEHICLE WAS NOT TAKEN TO THE DEALER, BUT THE MANUFACTURER WAS CONTACT AND CONFIRMED THAT THE VIN DID NOT QUALIFY FOR NHTSA CAMPAIGN ID NUMBER :00V359001(SUSPENSION:FRONT:CONTROL ... Read more
Incident date: Aug 12, 2011
I WAS IN FRONT OF THE TOWNHOUSE WHERE I LIVE WAITING IN IDLE FOR AN ONCOMING CAR TO PASS SO I CAN PARK ON MY SPOT WHEN I HEARD THREE CLICKING SOUNDS BENEATH THE CAR AT THE FRONT PASSENGER SIDE. SECONDS AFTER THAT THE CAR JERKED FORWARD AT AN INCREASING SPEED ,KNOCKED A NISSAN PATHFINDER AND CARRIED A MITSUBUSHI ECLIPSE ,FROM THE PARKING LOT, OVER THE SIDEWALK TO THE GRASS WHILE THE CAR WAS STILL ... Read more
Crash