Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 18,739 complaints for LINCOLN
Incident date: Dec 23, 2010
TL*THE CONTACT OWNS A 1996 LINCOLN TOWN CAR WITH 92000 MILES. THE CONTACT STATED THAT WHEN TURNING THE STEERING WHEEL HE HEARD A CLANKING NOISE. THE CONTACT STATED THAT RECALL 98V322000, SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT WAS THE CAUSE OF FAILURE. THE MANUFACTURER WAS CALLED BUT THEY COULD NOT FIND ANY RECORD OF THE VEHICLE BEING REPAIRED OR INCLUDED IN THE RECALL.
LINCOLN
CONTINENTAL
(1998) — STEERING
Dec 22, 2010
Incident date: Nov 16, 2010
AS I WAS BACKING THE CAR UP THE TIE ROD/STEERING ASSEMBLY DISENGAGED (UNSCREWED) FROM THE RACK&PINYON (PASSENGER SIDE) CAUSING LOSS OF STEERING. THE TIE ROD I STRESS AGAIN UNSCREWED FROM THE RACK. I WAS FORTUNATE THIS TOOK PLACE AT A SLOW SPEED. I FEEL THAT IF THIS OCCURRED AT HIGHWAY SPEEDS IT COULD HAVE RESULTED IN A SERIOUS OR FATAL CRASH. MY MECHANIC REPLACED THE TIE RODS ON BOTH SIDES WITH ... Read more
Incident date: Nov 15, 2010
MY 2003 LINCOLN NAVIGATOR HAS SHUT DOWN COMPLETELY THREE TIMES IN THE LAST 6 WEEKS. TWO OF THE OCCASIONS HAPPENED ON THE INTERSTATE WHILE DRIVING ABOUT 55 MPH, THE THIRD INSTANCE HAPPENED IN MY SUBDIVISION DRIVING LESS THAN 30 MPH. AFTER PULLING THE TRUCK OVER TO THE SIDE FOR SAFETY THE TRUCK WILL NOT START IMMEDIATELY BUT WILL START AFTER RESTING ABOUT 7 MINUTES. WHEN THE TRUCK SHUTS DOWN SEVERAL... Read more
Incident date: Nov 15, 2010
MY 2003 LINCOLN NAVIGATOR HAS SHUT DOWN COMPLETELY THREE TIMES IN THE LAST 6 WEEKS. TWO OF THE OCCASIONS HAPPENED ON THE INTERSTATE WHILE DRIVING ABOUT 55 MPH, THE THIRD INSTANCE HAPPENED IN MY SUBDIVISION DRIVING LESS THAN 30 MPH. AFTER PULLING THE TRUCK OVER TO THE SIDE FOR SAFETY THE TRUCK WILL NOT START IMMEDIATELY BUT WILL START AFTER RESTING ABOUT 7 MINUTES. WHEN THE TRUCK SHUTS DOWN SEVERAL... Read more
Incident date: Nov 15, 2010
MY 2003 LINCOLN NAVIGATOR HAS SHUT DOWN COMPLETELY THREE TIMES IN THE LAST 6 WEEKS. TWO OF THE OCCASIONS HAPPENED ON THE INTERSTATE WHILE DRIVING ABOUT 55 MPH, THE THIRD INSTANCE HAPPENED IN MY SUBDIVISION DRIVING LESS THAN 30 MPH. AFTER PULLING THE TRUCK OVER TO THE SIDE FOR SAFETY THE TRUCK WILL NOT START IMMEDIATELY BUT WILL START AFTER RESTING ABOUT 7 MINUTES. WHEN THE TRUCK SHUTS DOWN SEVERAL... Read more
Incident date: Dec 19, 2010
I PURCHASED A USED 1993 LINCOLN TOWN CAR ON DEC 17. ON DECEMBER 19 THE VEHICLE CAUGHT FIRE IN THE GARAGE. IT HAD NOT BEEN DRIVEN SINCE PURCHASE OR STARED. FIRE CAUSED SEVERE DAMAGE TO GARAGE. COMPLETELY BURNED THE CAR. FIRE DEPARTMENT CAME AND THE INVESTIGATOR STATED IT WAS SPEED CONTROL , SINCE I JUST PURCHASED THE VEHICLE I WAS UNAWARE OF THE RECALL. *TR
Fire
Incident date: Dec 15, 2010
OWNER OF A 2005 LINCOLN LS. CAR SHUTS DOWN AND GOES ON THROTTLE MODE AT ANY GIVEN TIME. IT SEEMS TO OCCUR AFTER A HEAVY RAIN FALL. THIS FAILURE OCCURS SEVERAL TIMES A MONTH AND BE VERY DANGEROUS TO DRIVE. TO SUPPOSEDLY CORRECT THIS ISSUE, I HAVE TAKEN IT TO A LINCOLN DEALERSHIP TO BE ROBBED BECAUSE THEY CAN NEVER FIGURE OUT THE ISSUE. PLEASE HELP! *TR
Incident date: Dec 15, 2010
OWNER OF A 2005 LINCOLN LS. CAR SHUTS DOWN AND GOES ON THROTTLE MODE AT ANY GIVEN TIME. IT SEEMS TO OCCUR AFTER A HEAVY RAIN FALL. THIS FAILURE OCCURS SEVERAL TIMES A MONTH AND BE VERY DANGEROUS TO DRIVE. TO SUPPOSEDLY CORRECT THIS ISSUE, I HAVE TAKEN IT TO A LINCOLN DEALERSHIP TO BE ROBBED BECAUSE THEY CAN NEVER FIGURE OUT THE ISSUE. PLEASE HELP! *TR
Incident date: Dec 10, 2010
MY LEASED CAR FROM VARSITY LINCOLN MERCURY IS SIX WEEKS OLD, MKZ 2011. PART OF THE PRICE NEGOTIATION WAS THAT THE TIRES WOULD BE INCLUDED IF THEY FAILED. TIRES ARE NOT USUALLY INCLUDED BUT MY SALESPERSON KEPT STRONG-ARMING ME TO "INSURE THE TIRES" AND THIS WAS A RED FLAG SO I KEPT REFUSING AND SUGGESTED I WOULD GO ELSEWHERE. ON FRIDAY, DEC. 10,2011, I CAME OUT FROM THE GROCERY AND MY TIRE WAS F... Read more
Incident date: Apr 7, 2010
TL* THE CONTACT OWNS A 1999 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE SPARKS PLUGS WERE BECOMING OVERHEATED AND POPPING OUT FROM UNDER THE HOOD, AND WERE ALSO BURNING THE ATTACHED COIL. IN ADDITION, THE CONTACT STATED THAT THE SUSPENSION WOULD INTERMITTENTLY FAIL AND WOULD NOT INFLATE. THE CONTACT WOULD SHUT OFF THE VEHICLE FOR A FEW MOMENTS TO ALLOW THE SUSPENSION TO RESET ITSELF. THE VEHICL... Read more
Incident date: Apr 7, 2010
TL* THE CONTACT OWNS A 1999 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE SPARKS PLUGS WERE BECOMING OVERHEATED AND POPPING OUT FROM UNDER THE HOOD, AND WERE ALSO BURNING THE ATTACHED COIL. IN ADDITION, THE CONTACT STATED THAT THE SUSPENSION WOULD INTERMITTENTLY FAIL AND WOULD NOT INFLATE. THE CONTACT WOULD SHUT OFF THE VEHICLE FOR A FEW MOMENTS TO ALLOW THE SUSPENSION TO RESET ITSELF. THE VEHICL... Read more
Incident date: Dec 2, 2010
TL*THE CONTACT OWNS A 2003 LINCOLN TOWNCAR. THE CONTACT STATED THAT THE BEARINGS ON THE REAR AXLE HAD FAILED AS IT LEAKED OIL FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE IT WILL BE REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 117,000. UPDATED 03/31/11*LJ UPDATED 05/04/11
Incident date: Nov 22, 2010
TL*THE CONTACT OWNS A 1988 LINCOLN TOWNCAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE CLIP FROM THE THROTTLE BODY FRACTURED AND ACCELERATED THE VEHICLE TO 80 MPH. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY REMOVING THE KEY FROM THE IGNITION. THE VEHICLE WAS TOWED TO A DEALER WHO INFORMED THE CONTACT THAT HE NEEDED TO REPLACE THE THROTTLE BODY CLIP. THE VEHICLE WAS REPAIRED. ... Read more
Incident date: Nov 22, 2010
TL*THE CONTACT OWNS A 1988 LINCOLN TOWNCAR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE CLIP FROM THE THROTTLE BODY FRACTURED AND ACCELERATED THE VEHICLE TO 80 MPH. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY REMOVING THE KEY FROM THE IGNITION. THE VEHICLE WAS TOWED TO A DEALER WHO INFORMED THE CONTACT THAT HE NEEDED TO REPLACE THE THROTTLE BODY CLIP. THE VEHICLE WAS REPAIRED. ... Read more
Incident date: Oct 28, 2010
MY 2004 LINCOLN AVIATOR, REAR WINDOW PANEL DEVELOPED A CRACK, WHICH I PAID FOR REPAIR. NOW AT 52,000 MILES WITH A PREMIUM EXTENDED WARRANTY IT HAS DEVELOPED ANOTHER CRACK. MY LOCAL LINCOLN DEALER TOLD ME IT WAS A DESIGN FLAW RELATED TO WEATHER CONDITIONS AND YET LINCOLN WILL NOT PAY FOR THIS REPAIR. IF THE CRACK CONTINUES IT COULD BECOME A PEDESTRIAN HAZARD AND QUITE DANGEROUS. THIS IS MY 5TH. L... Read more
Incident date: Dec 10, 2009
WITHIN WEEKS OF GETTING MY 2010 LINCOLN MKT THE BRAKES WERE ACTING STRANGE AND MAKING A GRINDING SOUND. I FELT THAT THE STOPS WERE GETTING DANGEROUSLY UNRESPONSIVE. I TOOK THE CAR IN FOR SERVICE AND AFTER PUTTING 50 MILES ON MY CAR WAS TOLD THEY COULD NOT FIND ANYTHING WRONG. I TOOK MY CAR BACK AND THE BRAKE PROBLEM GOT WORSE AND EVERYONE WHO RODE IN MY CAR WOULD COMMENT ON THE NOISE MY CAR MADE ... Read more
Incident date: Mar 1, 2010
TL*THE CONTACT OWNS 2010 LINCOLN MKT. WHILE DRIVING APPROXIMATELY 30 MPH, THE CONTACT NOTICED THAT WHEN HE ROLLS HIS REAR PASSENGER WINDOW DOWN IT MADE A LOUD BUMPING NOISE. THE FASTER THE VEHICLE IS IN MOTION, THEN THE LOUDER THE NOISE BECAME. THE DEALER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE MANUFACTURER WAS INFORMED WHO WAS AWARE OF THE PROBLEM, BUT OFFERED NO ASSISTANCE. THE VEHICLE ... Read more
Incident date: Dec 4, 2010
GEAR SHIFT NOT CHANGING SMOOTHLY, GEAR DIFFICULT TO GET OUT OF "PARK" FROM TIME TO TIME. THE TRANSMISSION SHIFT CABLE FINALLY BECOME DISLODGED FROM THE SHIFT CABLE BRACKET AND THE VEHICLE IS UNABLE TO MOVE AT ALL (NOT EVEN ABLE TO PUSH VEHICLE WHILE GEAR IN NEUTRAL). NEEDING TO REPLACE SHIFT CABLE AND GEAR LEVER. *TR
Incident date: Dec 4, 2010
GEAR SHIFT NOT CHANGING SMOOTHLY, GEAR DIFFICULT TO GET OUT OF "PARK" FROM TIME TO TIME. THE TRANSMISSION SHIFT CABLE FINALLY BECOME DISLODGED FROM THE SHIFT CABLE BRACKET AND THE VEHICLE IS UNABLE TO MOVE AT ALL (NOT EVEN ABLE TO PUSH VEHICLE WHILE GEAR IN NEUTRAL). NEEDING TO REPLACE SHIFT CABLE AND GEAR LEVER. *TR
Incident date: Dec 4, 2010
GEAR SHIFT NOT CHANGING SMOOTHLY, GEAR DIFFICULT TO GET OUT OF "PARK" FROM TIME TO TIME. THE TRANSMISSION SHIFT CABLE FINALLY BECOME DISLODGED FROM THE SHIFT CABLE BRACKET AND THE VEHICLE IS UNABLE TO MOVE AT ALL (NOT EVEN ABLE TO PUSH VEHICLE WHILE GEAR IN NEUTRAL). NEEDING TO REPLACE SHIFT CABLE AND GEAR LEVER. *TR
LINCOLN
NAVIGATOR
(2003) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:ABS WARNING LIGHT
Dec 1, 2010
Incident date: Sep 3, 2008
TL*THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH THE FRONT AND REAR SUSPENSION FAILED AND CAUSED THE VEHICLE TO BOUNCE ABNORMALLY. WHILE TURNING THE STEERING WHEEL HE COULD FEEL THE BODY OF THE TRUCK TOUCH THE TIRE. THE ABS LIGHTS ILLUMINATED ON THE INSTRUMENTAL PANEL PRIOR TO THE FAILURE. THE VEHICLE WAS INSPECTED AND REPAIRED IN APRIL 2008 ... Read more
Incident date: Sep 3, 2008
TL*THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH THE FRONT AND REAR SUSPENSION FAILED AND CAUSED THE VEHICLE TO BOUNCE ABNORMALLY. WHILE TURNING THE STEERING WHEEL HE COULD FEEL THE BODY OF THE TRUCK TOUCH THE TIRE. THE ABS LIGHTS ILLUMINATED ON THE INSTRUMENTAL PANEL PRIOR TO THE FAILURE. THE VEHICLE WAS INSPECTED AND REPAIRED IN APRIL 2008 ... Read more
Incident date: Sep 3, 2008
TL*THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH THE FRONT AND REAR SUSPENSION FAILED AND CAUSED THE VEHICLE TO BOUNCE ABNORMALLY. WHILE TURNING THE STEERING WHEEL HE COULD FEEL THE BODY OF THE TRUCK TOUCH THE TIRE. THE ABS LIGHTS ILLUMINATED ON THE INSTRUMENTAL PANEL PRIOR TO THE FAILURE. THE VEHICLE WAS INSPECTED AND REPAIRED IN APRIL 2008 ... Read more
Incident date: Nov 27, 2010
TL*THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE THE VEHICLE WAS PARKED THE CONTACT TRIED OPENING THE DRIVERS SIDE DOOR AND THE LATCH ASSEMBLY BROKE. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS INFORMED BY A TECHNICIAN THAT THE LATCH WAS NO LONGER AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 46,000.
Incident date: Jun 16, 2008
BALL JOINT FAILURE. MY CAR WAS BUILT IN MARCH OF 2002 AND THEY REDESIGNED IT IN APRIL TO A LARGER BALL JOINT WHICH I LEARNED BY TALKING TO A MECHANIC AT THE LINCOLN DEALER. HE SAID THAT HE FIXES A LOT OF THEM BUILT MARCH AND BEFORE BUT HAD NEVER HAD TO FIX A POST MARCH 2002 CAR. I ASKED IF HE HAD EVER UPGRADED IT TO THE NEW DESIGN HE SAID NO, I ASKED IF IT WAS POSSIBLE HE SAID PROBABLY. I TOOK THE... Read more
Incident date: Nov 28, 2009
SUSPENSION RELAY FAILS THEN COMPRESSOR FAILS NOW IT STILL WILL NOT FILL AND HOLD AS IT SHOULD RIGHT FRONT DIPS DANGEROUSLY LOW NO REAL FIX OR RELIEF IN SIGHT. *TR
Incident date: Nov 18, 2010
THE BRAKE AND GAS PEDALS ON MY LINCOLN MKZ ARE LOCATED SO CLOSE TO EACH OTHER AND AT THE SAME HEIGHT THAT I HAVE TWICE EXPERIENCED ACCELERATION INSTEAD OF BRAKING WHEN PUTTING ON THE BRAKES BECAUSE I DID NOT MOVE MY FOOT ENOUGH TO CLEAR THE GAS PEDAL. I HAVE INQUIRED TO MY DEALER ABOUT MAKING AN ADJUSTMENT TO THE BRAKES PEDAL HEIGHT OR SPACING BUT WAS ADVISED THAT THIS COULD NOT BE DONE. THIS DESI... Read more
Incident date: Nov 18, 2010
THE BRAKE AND GAS PEDALS ON MY LINCOLN MKZ ARE LOCATED SO CLOSE TO EACH OTHER AND AT THE SAME HEIGHT THAT I HAVE TWICE EXPERIENCED ACCELERATION INSTEAD OF BRAKING WHEN PUTTING ON THE BRAKES BECAUSE I DID NOT MOVE MY FOOT ENOUGH TO CLEAR THE GAS PEDAL. I HAVE INQUIRED TO MY DEALER ABOUT MAKING AN ADJUSTMENT TO THE BRAKES PEDAL HEIGHT OR SPACING BUT WAS ADVISED THAT THIS COULD NOT BE DONE. THIS DESI... Read more
Incident date: Nov 22, 2010
TL*THE CONTACT OWNS A 1998 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, SHE TURNED ON THE IGNITION BUT THE SOUND OF THE IGNITION STARTING WOULD NOT STOP. THE VEHICLE WAS NOT IN A DRIVABLE STATE. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200,000.
Incident date: Aug 1, 2010
TL*THE CONTACT OWNS A 2006 LINCOLN TOWN CAR. WHILE THE VEHICLE WAS STOPPED, THE CONTACT NOTICED THAT THE REAR PASSENGERS COULD NOT GET OUT OF THE VEHICLE UNLESS A DRIVER OR FRONT SEAT PASSENGER UNLOCKED THE DOOR. THE CHILD SAFETY LOCKS WERE NOT ENGAGED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE FAILURE COULD NOT BE EXPLAINED. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THEY WOU... Read more
Incident date: Nov 15, 2010
1999 LINCOLN NAVIGATOR-SPARK PLUG BLOW OUT. *TR
Incident date: Nov 15, 2010
1999 LINCOLN NAVIGATOR-SPARK PLUG BLOW OUT. *TR
Incident date: Nov 10, 2010
TL*THE CONTACT OWNS A 1998 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 20 MPH THE VEHICLE OVER HEATED AND THE MANIFOLD CRACKED. THE VEHICLE WAS TOWED TO HIS RESIDENCE. THE VEHICLE HAD NOT BEEN TAKEN TO THE DEALER FOR THE FAILURE. HE CALLED THE MANUFACTURER AND WAS ADVISED THAT HE HAD TO PAY FOR THE REPAIRS. HE REFERENCED AN UNKNOWN MANUFACTURER'S RECALL. THE VEHICLE WAS PURCHASED USED IN 2007... Read more
Fire
Incident date: Jul 20, 2008
TL*THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT WAS DRIVING 70 MPH WHEN HE NOTICED AN ABNORMAL ROARING NOISE FROM THE REAR PASSENGER SIDE WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE REAR PASSENGER SIDE AXLE, BEARING AND SEAL WERE REPLACED. THE FAILURE RECURRED WITHIN TWO MONTHS. THE VEHICLE WAS TAKEN BACK TO THE INDEPENDENT MECHANIC WHERE THE REAR PASSENGER SIDE AXLE... Read more
LINCOLN
NAVIGATOR
(1998) — POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Nov 18, 2010
Incident date: Nov 13, 2010
TL*THE CONTACT OWNS A 1998 LINCOLN NAVIGATOR. WHILE THE VEHICLE WAS PARKED ON A DECLINE IN A PARKING LOT THE VEHICLE ROLLED OUT OF THE PARKING LOT INTO THE STREET AND CRASHED INTO ANOTHER VEHICLE THAT WAS AT A TRAFFIC LIGHT. SLIGHT DAMAGE WAS DONE TO THE OTHER VEHICLE. THE CONTACT STATED THAT WHEN THE VEHICLE WAS SHIFTED INTO PARK GEAR THE VEHICLE WOULD NOT MOVE. TO PREVENT THE VEHICLE FROM ROLL... Read more
Crash
Incident date: Nov 16, 2009
TL*THE CONTACT OWNS A 2005 LINCOLN TOWNCAR. THE CONTACT STATED THAT THE TAILLIGHTS TURNED OFF AND WERE REPAIRED SEVERAL TIMES. THE DEALER HAD REPLACED FUSES AND BULBS. THE FAILURE CONTINUED. THE CURRENT MILEAGE WAS APPROXIMATELY 34,000. THE FAILURE MILEAGE WAS APPROXIMATELY 30,000. UPDATED 01/31/11 *BF UPDATED 02/03/11
Incident date: Nov 13, 2010
VERY NOISY REAR AXLE BEARINGS, FORD HAS A SAFETY RECALL IF THIS VEHICLE HAD BEEN SOLD AS A FLEET VEHICLE,SAFETY #04S16,THEY WOULD REPAIR IT FREE OF CHARGE AS A SAFETY ISSUE, I PURCHASED THIS VEHICLE 12-20-06 IN FL.IT HAD 52,343 MI. AT THAT TIME., THOUGHT THE NOISE WAS COMING FROM THE TYPE OF ROAD SURFACE IN FL. AND THE SALESMAN SAID IT WAS THE ROAD ALSO, BROUGHT IT TO INDIANA AND IT HAS GOTTEN WOR... Read more
Incident date: Feb 1, 2010
MULTIPLE INSTANCES OF FRONT BRAKES GRINDING WHEN BRAKING. PURCHASED CAR AS A DEMO IN DECEMBER 2009 WITH 7800 MILES. BRAKES WERE GRINDING WITHIN 30 DAYS. HAS BEEN IN THE DEALERSHIP MULTIPLE TIMES. GOING FOR FOURTH (?) REPAIR AS SOON AS PARTS ARRIVE. APPARENTLY THERE IS AN TSB ISSUED BY FORD/LINCOLN.
Incident date: Sep 27, 2010
SUSPENSION PROBLEMS IN MY 2003 LINCOLN NAVIGATOR. *TR
Incident date: Nov 1, 2010
TL* THE CONTACT OWNS A 2002 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE VEHICLE BEGAN JERKING EXCESSIVELY AND EXHIBITING LOUD, ABNORMAL NOISES FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DISCOVERED THAT ONE OF THE CYLINDERS MALFUNCTIONED AND CAUSED THE VEHICLE TO RUN ON SEVEN CYLINDERS INSTEAD OF EIGHT. HE ALSO DISCOVERED THAT COO... Read more
Incident date: Nov 1, 2010
THE TRANSMISSION SHIFT ABRUPTLY AND VERY HARD GEAR SHIFTS AT TIMES. I ALSO HAD THE CAR LOOSE COMPLETE POWER WHILE DRIVING AT LOW SPEEDS. I WOULD PRESS THE ACCELERATOR BUT THE CAR WOULD NOT RESPOND TO THE THROTTLE INPUT. *TR
Incident date: Nov 1, 2010
THE TRANSMISSION SHIFT ABRUPTLY AND VERY HARD GEAR SHIFTS AT TIMES. I ALSO HAD THE CAR LOOSE COMPLETE POWER WHILE DRIVING AT LOW SPEEDS. I WOULD PRESS THE ACCELERATOR BUT THE CAR WOULD NOT RESPOND TO THE THROTTLE INPUT. *TR
Incident date: Sep 7, 2010
TL*THE CONTACT OWNS A 2010 LINCOLN MKS. THE CONTACT STATED THAT WHILE DRIVING 1 MPH, THE VEHICLE CRASHED INTO A LARGE ROCK. AS A RESULT, THE FRONT BUMPER CRACKED THE WINDSHIELD WIPER RESERVOIR WHICH MADE LIQUID SPILL OUT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE BUMPER WAS PUSHED BACK IN PLACE BUT THERE WAS A HOLE IN THE WIPER WASHER FLUID TANK. THE VEHICLE HAD NOT BEEN REPAIRED. TH... Read more
Crash
Incident date: Nov 9, 2010
THE HEAD LIGHTS ON THE 94 LINCOLN MARK 8 DO NOT PUT OUT ENOUGH LIGHT TO SAFELY SEE WHILE DRIVING DOWN THE RD, IT APPEARS THE REFLECTIVE MATERIAL IS GONE, THE HEADLIGHTS HAVE BEEN POLISHED TO REMOVE SCRATCHES AND YELLOWING, THEY WERE ALSO AIMED, TO MAKE MATTERS WORSE FORD DOES NOT OFFER HEADLIGHT ASSEMBLIES FOR THIS CAR ANYMORE NOR DO THEY HAVE A SOLUTION TO FIX IT AVAILABLE. *TR
Incident date: Aug 21, 2010
TL*THE CONTACT OWNS A 2008 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHEN HE DEPRESSED THE BRAKE PEDAL AT A SLOW SPEED, THE VEHICLE SUDDENLY ACCELERATED. THE CONTACT EXPERIENCED THE FAILURE AND REAR ENDED ANOTHER VEHICLE. THERE WERE NO INJURIES AND NO POLICE REPORT WAS FILED. THE CONTACT BELIEVED THAT THE BRAKE PEDAL AND THE ACCELERATOR PEDAL WERE TOO CLOSE WHICH MAY HAVE CAUSED THE FAILURE. THE C... Read more
Crash
Incident date: Sep 4, 2010
TL*THE CONTACT OWNS A 2004 LINCOLN NAVIGATOR. THE AIR SUSPENSION ON THE FRONT OF THE VEHICLE WAS NOT LIFTING UP PROPERLY IN ORDER FOR THE VEHICLE TO DRIVE WITHOUT ANY INCIDENT. ON COLD DAYS THE SUSPENSION DOES NOT ALLOW THE FRONT END TO LIFT UP; YET, THE VEHICLE HAD TO BE WARM OR THE TEMPERATURE OUTSIDE HAD TO BE WARM. THE VEHICLE WAS NOT TAKEN TO THE DEALERSHIP FOR INSPECTION WHICH WAS TAKEN TO ... Read more
Incident date: Oct 3, 2010
VEHICLE HAS PROBLEMS WITH AIR RIDE SUSPENSION. THIS OCCURS ABOUT EVERY TWO WEEKS, THIS CAUSES THE VEHICLE TO OPERATE ERRATICALLY. THE DEALER TRIED TO FIX THE PROBLEM BUT IT STILL CONTINUES TO HAVE ISSUES. *TR
Incident date: Oct 30, 2010
STEERING LOSS DUE TO BALL JOINT AND CONTROL ARM FAILURE FOR THE SECOND TIME. PARTS WERE REPAIRED. VIN NOT INCLUDED IN RECALL FOR SAME PROBLEM. *TR
Incident date: Oct 30, 2010
STEERING LOSS DUE TO BALL JOINT AND CONTROL ARM FAILURE FOR THE SECOND TIME. PARTS WERE REPAIRED. VIN NOT INCLUDED IN RECALL FOR SAME PROBLEM. *TR
Incident date: Nov 1, 2010
2008 LINCOLN TOWN CAR. CONSUMER STATES WHEN THE BRAKE PEDAL IS DEPRESSED, THE GAS PEDAL IS ALSO DEPRESSED *TGW THE CONSUMER STATED INSTEAD OF STOPPING, HE HIT A STOP SIGN. *JB
Crash