Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 19,021 complaints for LINCOLN

LINCOLN ZEPHYR (2006) - WHEELS Feb 9, 2012
Incident date: Jan 12, 2012
2006 LINCOLN ZEPHYR. CONSUMER WRITES IN REGARDS TO PROBLEM WITH BRAKES *TGW THE CONSUMER STATED UPON ARRIVING AT AN INTERSECTION, HE APPLIED THE BRAKE, AND THE PEDAL NEARLY WENT TO THE FLOOR, THE ABS SEEMED TO ACTIVATE AS HE MOVED INTO THE INTERSECTION. THE CONSUMER NOTICED THE ABS WAS IN CONTROL, AS HE TRIED TO BRAKE. THE MECHANIC CHECKED THE BRAKE SYSTEM, INCLUDING THE BRAKE FLUID LEVEL, WHICH ... Read more
LINCOLN LS (2000) - SUSPENSION Feb 5, 2012
Incident date: Feb 1, 2012
I OWN A 2000 LINCOLN LS V8. I HAVE NOTICED THAT THERE IS POPPING AT THE BALL JOINT ON THE FRONT SUSPENSION OF THE CAR.. I TOOK IT TO A MECHANIC SHOP AND HE TOLD ME THAT HE DIDN'T WANT TO TOUCH IT BECAUSE HE HAD FOUND OUT THAT THOSE PARTICULAR YEAR MODEL CARS HAD A RECALL FOR THE SUSPENSION BALL JOINTS. I WENT HOME AND DID SOME RESEARCH AND CAME TO A SITE CALLED NHTSA. I GOT ON THE NHTSA DATABASE A... Read more
LINCOLN LS (2000) - STEERING Feb 5, 2012
Incident date: Feb 1, 2012
I OWN A 2000 LINCOLN LS V8. I HAVE NOTICED THAT THERE IS POPPING AT THE BALL JOINT ON THE FRONT SUSPENSION OF THE CAR.. I TOOK IT TO A MECHANIC SHOP AND HE TOLD ME THAT HE DIDN'T WANT TO TOUCH IT BECAUSE HE HAD FOUND OUT THAT THOSE PARTICULAR YEAR MODEL CARS HAD A RECALL FOR THE SUSPENSION BALL JOINTS. I WENT HOME AND DID SOME RESEARCH AND CAME TO A SITE CALLED NHTSA. I GOT ON THE NHTSA DATABASE A... Read more
LINCOLN LS (2000) - SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT Feb 5, 2012
Incident date: Feb 1, 2012
I OWN A 2000 LINCOLN LS V8. I HAVE NOTICED THAT THERE IS POPPING AT THE BALL JOINT ON THE FRONT SUSPENSION OF THE CAR.. I TOOK IT TO A MECHANIC SHOP AND HE TOLD ME THAT HE DIDN'T WANT TO TOUCH IT BECAUSE HE HAD FOUND OUT THAT THOSE PARTICULAR YEAR MODEL CARS HAD A RECALL FOR THE SUSPENSION BALL JOINTS. I WENT HOME AND DID SOME RESEARCH AND CAME TO A SITE CALLED NHTSA. I GOT ON THE NHTSA DATABASE A... Read more
LINCOLN MKX (2007) - POWER TRAIN Feb 2, 2012
Incident date: Oct 3, 2011
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT THE DRIVER WAS DRIVING APPROXIMATELY 10 MPH AND THERE WAS AN EXPLOSION UNDER THE HOOD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION EXPLODED. THE VEHICLE WAS REPAIRED. A FEW MONTHS LATER, THE DRIVER INFORMED THE CONTACT THAT THE FRONT PASSENGER SIDE BALL JOINT FRACTURED AND THE WHEE... Read more
Fire
LINCOLN MKX (2007) - SUSPENSION Feb 2, 2012
Incident date: Oct 3, 2011
TL* THE CONTACT OWNS A 2007 LINCOLN MKX. THE CONTACT STATED THAT THE DRIVER WAS DRIVING APPROXIMATELY 10 MPH AND THERE WAS AN EXPLOSION UNDER THE HOOD. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE TRANSMISSION EXPLODED. THE VEHICLE WAS REPAIRED. A FEW MONTHS LATER, THE DRIVER INFORMED THE CONTACT THAT THE FRONT PASSENGER SIDE BALL JOINT FRACTURED AND THE WHEE... Read more
Fire
LINCOLN NAVIGATOR (2008) - SERVICE BRAKES, HYDRAULIC Feb 2, 2012
Incident date: Dec 7, 2009
MY BRAKES WILL FAIL WITHOUT ANY WARNING. I WILL BE DRIVING AND ALL OF A SUDDEN MY BRAKES WON'T WORK. THE ANTI-SKID LIGHT WILL GO ON ALONG WITH GRINDING NOISES. IT FEELS LIKE I AM PRESSING A STAKE DOWN THROUGH ROCKS AS I PRESS DOWN ON THE BRAKE PEDAL. DURING THIS TIME, I HAVE NO CONTROL OVER THE BRAKES AND I PANIC THAT THE CAR WILL NOT STOP. AFTER A FEW SECONDS, THE BRAKES WORK ONCE AGAIN. I ... Read more
LINCOLN MKX (2010) - POWER TRAIN Jan 31, 2012
Incident date: Aug 12, 2010
TRANSMISSION SLIPPING,THEN SLAMMING INTO GEAR. LIKE EVERYONE THAT HAS THIS PROBLEM, AND THERE ARE MANY FORD EDGE AND LINCOLN MKX FORUMS ON VARIOUS WEB SITES HAVE BEEN COMPLAINING ABOUT THIS PROBLEM. TAKE IT TO THE DEALER AND THEY CANT FIND ANY PROBLEM. OR THEY SAY IT IS NORMAL, ARE THEY FOR REAL...IM TAKING THE TSB INFO TO THEM THIS WEEK AND SEE WHAT THEY SAY. DONT THEY EVEN READ THESE TSB REPORT... Read more
LINCOLN TOWN CAR (1997) - ELECTRICAL SYSTEM:HORN Jan 26, 2012
Incident date: Jan 1, 2011
TL* THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE HORN AND CRUISE CONTROL WERE INOPERATIVE. A LOCAL MECHANIC DIAGNOSED THAT THE HORN WOULD NEED TO BE REPLACED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 60,000.
LINCOLN TOWN CAR (1997) - VEHICLE SPEED CONTROL:CRUISE CONTROL Jan 26, 2012
Incident date: Jan 1, 2011
TL* THE CONTACT OWNS A 1997 LINCOLN TOWN CAR. THE CONTACT STATED THAT THE HORN AND CRUISE CONTROL WERE INOPERATIVE. A LOCAL MECHANIC DIAGNOSED THAT THE HORN WOULD NEED TO BE REPLACED. NEITHER THE DEALER NOR THE MANUFACTURER WERE NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 58,000 AND THE CURRENT MILEAGE WAS 60,000.
LINCOLN LS (2005) - FUEL SYSTEM, GASOLINE:STORAGE Jan 25, 2012
Incident date: Jan 22, 2012
I NOTICED WHAT I THOUGHT WAS AN EXHAUST LEAK ON THE INTERIOR OF MY 2005 LS, SO I RAISED THE HOOD DIDN'T SMELL ANYTHING. I DID HOWEVER NOTICE THAT THEIR WAS OIL SPOTS IN MY DRIVEWAY. I TOOK THE CAR IMMEDIATELY TO THE REPAIR SHOP AND HAD THE TOP HALF OF THE ENGINE RESEALED. TWO DAYS LATER I STARTED THE CAR AND AFTER LETTING IT WARM UP; I GOT IN AND THE SMELL WAS STILL THERE. I TOOK IT BACK AND A... Read more
LINCOLN LS (2005) - FUEL SYSTEM, GASOLINE Jan 25, 2012
Incident date: Jan 22, 2012
I NOTICED WHAT I THOUGHT WAS AN EXHAUST LEAK ON THE INTERIOR OF MY 2005 LS, SO I RAISED THE HOOD DIDN'T SMELL ANYTHING. I DID HOWEVER NOTICE THAT THEIR WAS OIL SPOTS IN MY DRIVEWAY. I TOOK THE CAR IMMEDIATELY TO THE REPAIR SHOP AND HAD THE TOP HALF OF THE ENGINE RESEALED. TWO DAYS LATER I STARTED THE CAR AND AFTER LETTING IT WARM UP; I GOT IN AND THE SMELL WAS STILL THERE. I TOOK IT BACK AND A... Read more
LINCOLN NAVIGATOR (2002) - ENGINE AND ENGINE COOLING Jan 25, 2012
Incident date: Jan 7, 2011
I HAD THE SPARK PLUG BLOW OUT OF THE HOLE CAUSED CAR TO RUN ON LESS COMPRESSION AND IT IS VERY COSTLY TO FIX MECHANIC INFORMED THIS VEHICLE IS KNOWN FOR THIS. *TR
LINCOLN MKZ (2007) - POWER TRAIN Jan 20, 2012
Incident date: Dec 2, 2011
THE LINCOLN WAS TAKEN TO A FORD DEALER FOR A WHINNING NOISE AND SMELL OF NATURAL GAS WHEN CAR IS COLD. DEALER INDICATED IT WAS NOISE FROM SCORED ROTORS. ON JANUARY 18,2012 SOUND GREW WORSE AND SOUNDED LIKE PARTS WERE GRINDING. TOOK TO A DEALER AND THE DEALER INDICATED THE TRANSFER CASE WAS FAILING, PARTS WERE DISENTEGRATING IN CASE (CALLED IT A PLU). THE RECOMMENDATION WAS NOT TO DRIVE BECAUSE DAN... Read more
LINCOLN NAVIGATOR (2005) - VEHICLE SPEED CONTROL Jan 17, 2012
Incident date: Jan 5, 2012
TL* THE CONTACT OWNS A 2005 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED IMMEDIATELY AFTER THE CHECK ENGINE AND ELECTRONIC THROTTLE CONTROL WARNING LAMPS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 82,000.
LINCOLN LS (2000) - SUSPENSION Jan 17, 2012
Incident date: Jan 12, 2012
TL* THE CONTACT OWNS A 2000 LINCOLN LS. THE CONTACT WAS DRIVING 15 MPH WHEN THE PASSENGER SIDE FRONT WHEEL BEARING AND LOWER CONTROL ARM DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC. THE MECHANIC CONFIRMED THAT THE LOWER CONTROL ARM NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND CONFIRMED THAT THE VIN DID NOT QUALIFY FOR REPAIRS UNDER NHTSA CAMPAIGN ID NUMBER:... Read more
LINCOLN TOWN CAR (2000) - ENGINE AND ENGINE COOLING Jan 12, 2012
Incident date: Dec 8, 2011
THE INTAKE MANIFOLD IS PLASTIC AND HAS CRACKED, LEAKING FLUID ALL OVER. CAUGHT IT BEFORE ENGINE OVERHEATED, BUT LOOSING FLUID. *TR
LINCOLN TOWN CAR (2003) - SUSPENSION Jan 12, 2012
Incident date: Jan 11, 2012
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 35 MPH, A LOUD NOISE EMITTED FROM THE OUTSIDE REAR OF THE VEHICLE. THE CONTACT CONTINUED TO DRIVE AT A REDUCED SPEED. LATER, BOTH FRONT COIL SPRINGS WERE REPLACED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 65,000. UPDATED 02/14/12*LJ TH... Read more
LINCOLN MKX (2008) - POWER TRAIN:AUTOMATIC TRANSMISSION Jan 10, 2012
Incident date: Jan 2, 2012
APPROPRIATE HANDLING-INFO COPY TO FORD MOTORS COMPANY RE 2008 LINCOLN MKX FROM TRINITY MCCGRIFF, 5TH ATTEMPT TO RESOLVE *TGW THE CONSUMER STATED THE VEHICLE WAS LEAKING TRANSMISSION FLUID. THE DEALER REPLACED A SEAL AND THE PTU SEVERAL TIMES. *JB
LINCOLN LS (2005) - ELECTRONIC STABILITY CONTROL (ESC) Jan 6, 2012
Incident date: Aug 8, 2011
TL* THE CONTACT OWNS A 2005 LINCOLN LS. THE CONTACT STATED THAT THE ETC ENGINE FAIL SAFE MODE WARNING LIGHT WAS CONSTANTLY ILLUMINATED. WHILE DRIVING 45 MPH, THE VEHICLE DECELERATED INDEPENDENTLY TO 10 MPH. THE VEHICLE WAS TAKEN TO THE DEALER AT LEAST THREE TIMES FOR THE FAILURE BUT THE DEALER WAS UNABLE TO REPRODUCE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. TH... Read more
LINCOLN LS (2004) - ELECTRICAL SYSTEM Jan 5, 2012
Incident date: Nov 15, 2011
I SHOULD HAVE DONE MY HOMEWORK PRIOR TO PURCHASING THIS CAR USED. 2 MONTHS AFTER PURCHASE, CAR STARTED SHAKING, AND JUMPING, WENT INTO LIMP HOME MODE. MECHANIC UNABLE TO REPAIR, BUT REPLACED COILS AND CAR RAN "OK" FOR ABOUT 2 WEEKS AND NOW DOES EXACT SAME THING TIMES 100. CAR STARTS, IDLES AT ABOUT 200 RPMS, SHAKES, POPS, JUMPS AND THEN DIES. MECHANIC SAID HE HAS NO IDEA WHAT TO DO EXCEPT REPL... Read more
LINCOLN LS (2004) - ENGINE AND ENGINE COOLING Jan 5, 2012
Incident date: Nov 15, 2011
I SHOULD HAVE DONE MY HOMEWORK PRIOR TO PURCHASING THIS CAR USED. 2 MONTHS AFTER PURCHASE, CAR STARTED SHAKING, AND JUMPING, WENT INTO LIMP HOME MODE. MECHANIC UNABLE TO REPAIR, BUT REPLACED COILS AND CAR RAN "OK" FOR ABOUT 2 WEEKS AND NOW DOES EXACT SAME THING TIMES 100. CAR STARTS, IDLES AT ABOUT 200 RPMS, SHAKES, POPS, JUMPS AND THEN DIES. MECHANIC SAID HE HAS NO IDEA WHAT TO DO EXCEPT REPL... Read more
LINCOLN AVIATOR (2004) - SUSPENSION Jan 4, 2012
Incident date: Dec 5, 2011
TL* THE CONTACT OWNS A 2004 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE AIR SUSPENSION SYSTEM DROPPED THE VEHICLE DOWN UPON STARTING. AS A RESULT, THE VEHICLE WOULD BOUNCE AND DRIVE LOW TO THE GROUND. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO STATED THAT THE AIR SUSPENSION SYSTEM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE... Read more
LINCOLN MKZ (2007) - WHEELS Jan 3, 2012
Incident date: Dec 7, 2010
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE FACTORY RIMS WERE CORRODING AND CAUSING THE TIRES TO LOOSE AIR PRESSURE IN COLDER TEMPERATURES. THE MANUFACTURER ADVISED THE CONTACT THAT THE RIMS WERE NOT COVERED UNDER WARRANTY AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 75,000. UPDATED 02/22/12
LINCOLN MKZ (2007) - WHEELS:RIM Jan 3, 2012
Incident date: Dec 7, 2010
TL* THE CONTACT OWNS A 2007 LINCOLN MKZ. THE CONTACT STATED THAT THE FACTORY RIMS WERE CORRODING AND CAUSING THE TIRES TO LOOSE AIR PRESSURE IN COLDER TEMPERATURES. THE MANUFACTURER ADVISED THE CONTACT THAT THE RIMS WERE NOT COVERED UNDER WARRANTY AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 48,000 AND THE CURRENT MILEAGE WAS 75,000. UPDATED 02/22/12
LINCOLN TOWN CAR (1997) - SUSPENSION:FRONT:CONTROL ARM:LOWER BALL JOINT Dec 30, 2011
Incident date: Aug 9, 2010
SON WAS OPERATING THE VEHICLE. AS HE MADE A LEFT TURN, HE HEARD A LOUD CLUNKING SOUND AND THE RIGHT SIDE OF THE VEHICLE CRASHED TO THE GROUND. HAD THE CAR TOWED HOME AND SUBSEQUENTLY TOWED TO THE REPAIR SHOP THE NEXT DAY. WAS TOLD THAT THE LOWER RIGHT BALL JOINT HAD FAILED, SUBSEQUENTLY SNAPPING THE STABILIZER LINK. THIS HAPPENED IN AUGUST 2010. NOVEMBER 15, 2011, I WAS DRIVING HOME. STOPPED ... Read more
LINCOLN TOWN CAR (1997) - SUSPENSION Dec 30, 2011
Incident date: Aug 9, 2010
SON WAS OPERATING THE VEHICLE. AS HE MADE A LEFT TURN, HE HEARD A LOUD CLUNKING SOUND AND THE RIGHT SIDE OF THE VEHICLE CRASHED TO THE GROUND. HAD THE CAR TOWED HOME AND SUBSEQUENTLY TOWED TO THE REPAIR SHOP THE NEXT DAY. WAS TOLD THAT THE LOWER RIGHT BALL JOINT HAD FAILED, SUBSEQUENTLY SNAPPING THE STABILIZER LINK. THIS HAPPENED IN AUGUST 2010. NOVEMBER 15, 2011, I WAS DRIVING HOME. STOPPED ... Read more
LINCOLN AVIATOR (2003) - ENGINE AND ENGINE COOLING Dec 21, 2011
Incident date: Dec 16, 2011
SOLENOIDS GOING OUT ON THE TRANSMISSION AS WELL AS THE BELTS THAT HOLD THE TRANSMISSION IN PLACE. DEALER STATED THAT THIS IS A KNOWN PROBLEM FOR 2 YEARS AND THAT FORD WILL NOT RECALL THE PRODUCT. THE ENGINE LIGHT CAME ON DURING THE DRIVE AND THE ENGINE HAS TROUBLE SHIFTING INTO GEAR GOING UP A HILL. THEIR IS A LEAK AROUND THE OIL FILTER WHICH CAUSE THE OVERDRIVE LIGHT TO COME ON DURIN THE DRIVE... Read more
LINCOLN TOWN CAR (1997) - ENGINE AND ENGINE COOLING Dec 20, 2011
Incident date: Sep 21, 2011
THE OIL PAN RUSTED THROUGH AND CAUSED ALL THE OIL TO LEAK OUT ONTO THE GROUND. THE CRUISE CONTROL COMPUTER KEEPS CAUSING THE CAR TO TAKE OFF OR NOT EVEN WORK AT ALL WHEN U SET IT, WHEN THE CAR TAKES OFF AFTER SETTING IT THE GAS PEDDLE GOES ALL THE WAY TO THE FLOOR AND IT WILL NOT DEACTIVATE UNLESS YOU SHUT THE CAR OFF WHILE DRIVING. *TR
LINCOLN TOWN CAR (1997) - VEHICLE SPEED CONTROL Dec 20, 2011
Incident date: Sep 21, 2011
THE OIL PAN RUSTED THROUGH AND CAUSED ALL THE OIL TO LEAK OUT ONTO THE GROUND. THE CRUISE CONTROL COMPUTER KEEPS CAUSING THE CAR TO TAKE OFF OR NOT EVEN WORK AT ALL WHEN U SET IT, WHEN THE CAR TAKES OFF AFTER SETTING IT THE GAS PEDDLE GOES ALL THE WAY TO THE FLOOR AND IT WILL NOT DEACTIVATE UNLESS YOU SHUT THE CAR OFF WHILE DRIVING. *TR
LINCOLN TOWN CAR (2005) - SEATS Dec 20, 2011
Incident date: Dec 19, 2011
DRIVER'S SEAT HEATER ELECTRICAL FAILURE, SHORTED CAUSED FIRE, 2"X4" BURN HOLE. *TR
Fire
LINCOLN NAVIGATOR (2003) - SUSPENSION Dec 19, 2011
Incident date: Mar 9, 2009
TL* THE CONTACT OWNS A 2003 LINCOLN NAVIGATOR. THE CONTACT STATED THE AIR SUSPENSION SYSTEM DISENGAGED AND THE VEHICLE BEGAN TO SHAKE VIOLENTLY WHENEVER HE DROVE OVER A BUMP IN THE ROAD. THE FAILURE OCCURRED WHILE DRIVING AT VARIOUS SPEEDS. THE CONTACT NOTICED THAT THE SUSPENSION SYSTEM WAS DISENGAGED WHILE THE VEHICLE WAS PARKED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AT LEAST TEN TIMES TO... Read more
LINCOLN NAVIGATOR (2006) - SUSPENSION Dec 18, 2011
Incident date: Sep 26, 2008
DROVE THE VEHICLE OFF ROAD, HIT A SEVERE POTHOLE, AIR RIDE SUSPENSION HAS CONSTANTLY FAILED AND FORD HAS NEVER REPAIRED IT. *TR
LINCOLN NAVIGATOR (2001) - SUSPENSION Dec 15, 2011
Incident date: Dec 15, 2011
TL* THE CONTACT OWNS A 2001 LINCOLN NAVIGATOR. THE CONTACT WAS DRIVING 5 MPH WHEN THE REAR TRAILING ARM AND DRIVESHAFT FRACTURED AS A RESULT OF CORROSION. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 140,000.
LINCOLN NAVIGATOR (1998) - ENGINE AND ENGINE COOLING Dec 14, 2011
Incident date: Jul 2, 2011
TL* THE CONTACT OWNS A 1998 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC STOP, THE VEHICLE CAUGHT ON FIRE WITHOUT WARNING. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE AND THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT ADVISED THAT THE FIRE HAD ORIGINATED FROM THE ENGINE AND RULED THE FIRE AS A MECHANICAL FAILURE. A FIRE REPORT WAS FILED AND AVAILABLE. THERE WER... Read more
Fire
LINCOLN NAVIGATOR (2000) - STRUCTURE Dec 14, 2011
Incident date: Dec 14, 2011
MY SPARE TIRE FELL OUT FROM BENEATH MY TRUCK. THE CABLE WAS SPLIT AT THE END. THE SMALL CONNECTOR THAT IS ATTACHED TO THE CABLE HAD SEPARATED FROM THE END OF THE CABLE WHICH ALSO HOLDS A METAL PAD IN PLACE. THE PAD ALLOWS THE SPARE TIRE TO BE RAISED OR LOWERED. ALL PARTS WERE RETRIEVED, THE SPARE TIRE, METAL PAD AND CONNECTOR. THE SPARE TIRE HOIST ASSEMBLY WAS STILL OPERATIONAL, MINUS THE PARTS T... Read more
LINCOLN NAVIGATOR (2000) - TIRES:TEMPORARY/EMERGENCY SPARE TIRE Dec 14, 2011
Incident date: Dec 14, 2011
MY SPARE TIRE FELL OUT FROM BENEATH MY TRUCK. THE CABLE WAS SPLIT AT THE END. THE SMALL CONNECTOR THAT IS ATTACHED TO THE CABLE HAD SEPARATED FROM THE END OF THE CABLE WHICH ALSO HOLDS A METAL PAD IN PLACE. THE PAD ALLOWS THE SPARE TIRE TO BE RAISED OR LOWERED. ALL PARTS WERE RETRIEVED, THE SPARE TIRE, METAL PAD AND CONNECTOR. THE SPARE TIRE HOIST ASSEMBLY WAS STILL OPERATIONAL, MINUS THE PARTS T... Read more
LINCOLN NAVIGATOR (2004) - POWER TRAIN Dec 13, 2011
Incident date: Oct 20, 2004
SHIFTER ASSEMBLY BREAKS AND MAKES IT IMPOSSIBLE TO REMOVE THE KEY FROM THE VEHICLE WHICH COULD RESULT IN THEFT. POWER LIFTGATE WILL NOT WORK CORRECTLY WHICH COULD CAUSE IT TO CLOSE ON TOP IF YOU. DRIVERS SIDE POWER RUNNING BOARDS ARE FAULTY AND BECOME A TRIP HAZARD. *TR
LINCOLN NAVIGATOR (2004) - STRUCTURE Dec 13, 2011
Incident date: Oct 20, 2004
SHIFTER ASSEMBLY BREAKS AND MAKES IT IMPOSSIBLE TO REMOVE THE KEY FROM THE VEHICLE WHICH COULD RESULT IN THEFT. POWER LIFTGATE WILL NOT WORK CORRECTLY WHICH COULD CAUSE IT TO CLOSE ON TOP IF YOU. DRIVERS SIDE POWER RUNNING BOARDS ARE FAULTY AND BECOME A TRIP HAZARD. *TR
LINCOLN NAVIGATOR (2004) - ELECTRICAL SYSTEM Dec 13, 2011
Incident date: Oct 20, 2004
SHIFTER ASSEMBLY BREAKS AND MAKES IT IMPOSSIBLE TO REMOVE THE KEY FROM THE VEHICLE WHICH COULD RESULT IN THEFT. POWER LIFTGATE WILL NOT WORK CORRECTLY WHICH COULD CAUSE IT TO CLOSE ON TOP IF YOU. DRIVERS SIDE POWER RUNNING BOARDS ARE FAULTY AND BECOME A TRIP HAZARD. *TR
LINCOLN LS (2000) - STEERING Dec 13, 2011
Incident date: Sep 2, 2011
I BOUGHT MY LINCOLN LS IN AUGUST IN SEPTEMBER IT STARTED MESSING UP WHEN I WOULD GET ON THE INTERSTATE IT WOULD STOP IN THE MIDDLE OF DRIVING AND THE STEERING WHEEL WILL NOT MOVE SO THAT I CAN PULL OVER IT IS VERY DANGEROUS. *TR
LINCOLN LS (2000) - VEHICLE SPEED CONTROL Dec 13, 2011
Incident date: Sep 2, 2011
I BOUGHT MY LINCOLN LS IN AUGUST IN SEPTEMBER IT STARTED MESSING UP WHEN I WOULD GET ON THE INTERSTATE IT WOULD STOP IN THE MIDDLE OF DRIVING AND THE STEERING WHEEL WILL NOT MOVE SO THAT I CAN PULL OVER IT IS VERY DANGEROUS. *TR
LINCOLN LS (2000) - ENGINE AND ENGINE COOLING Dec 13, 2011
Incident date: Sep 2, 2011
I BOUGHT MY LINCOLN LS IN AUGUST IN SEPTEMBER IT STARTED MESSING UP WHEN I WOULD GET ON THE INTERSTATE IT WOULD STOP IN THE MIDDLE OF DRIVING AND THE STEERING WHEEL WILL NOT MOVE SO THAT I CAN PULL OVER IT IS VERY DANGEROUS. *TR
LINCOLN MKX (2011) - ENGINE AND ENGINE COOLING Dec 9, 2011
Incident date: Nov 20, 2011
TL* THE CONTACT OWNS A 2011 LINCOLN MKX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE THEN COASTED TO THE SIDE OF THE ROAD. IN ADDITION, THE GPS NAVIGATION SYSTEM FAILED TO OPERATE CORRECTLY. THE ENGINE RESTARTED AND THE CONTACT WAS ABLE TO RESUME AS NORMAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE COMPUTER CONTROL MODU... Read more
LINCOLN NAVIGATOR (2003) - VEHICLE SPEED CONTROL Dec 9, 2011
Incident date: Dec 3, 2011
TL* THE CONTACT OWNS A 2003 LINCOLN AVIATOR. WHILE DRIVING 20 MPH, THE ACCELERATOR PEDAL REMAINED STUCK TO THE FLOOR. THE DEALER INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT THE ACCELERATOR CABLE WAS FRACTURED. THE CONTACT WAS AWAITING REPAIRS TO THE VEHICLE. THE CONTACT WAS ALSO AWAITING A RESPONSE FROM THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 90,300. THE VIN WAS UNAVAIL... Read more
LINCOLN TOWN CAR (2001) - VISIBILITY Dec 8, 2011
Incident date: Dec 1, 2011
TL* THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT NOTICED THAT THE WINDSHIELD WIPERS BEGAN TO FUNCTION ERRATICALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC ADVISED THAT THE MOTOR COULD POSSIBLY NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 01V258000 (VISIBILITY:WINDSHIELD WIPER/... Read more
LINCOLN CONTINENTAL (1999) - SUSPENSION Dec 7, 2011
Incident date: Dec 3, 2011
TL* THE CONTACT OWNS A 1999 LINCOLN CONTINENTAL. THE CONTACT WAS DRIVING AT 45 MPH WHEN THE FRONT DRIVER SIDE TIRE FAILED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC AND LOCATED THE FAILURE AT THE FRONT TIE ROD AND BALL JOINT, THE MECHANIC ADVISED THAT THE COMPONENTS HAD FAILED, CAUSING THE TIRE TO WEAR PREMATURELY AND SPLIT IN HALF. THE VEHICLE WAS NOT REPAIRED. THE FA... Read more
LINCOLN NAVIGATOR (1998) - POWER TRAIN Dec 5, 2011
Incident date: Nov 29, 2011
TL* THE CONTACT OWNS A 1998 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE VEHICLE CONTINUED TO ROLL FORWARD AFTER SHIFTING INTO PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 97V171000 (POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR PO... Read more
LINCOLN TOWN CAR (1995) - FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP Dec 5, 2011
Incident date: Dec 5, 2011
THE SEAL MATERIAL BETWEEN THE FUEL FILLER PIPE AND THE FUEL TANK IS DEFECTIVE AND DOES NOT PREVENT FUEL LEAKAGE. THIS FUEL LEAKAGE COULD RESULT IN A VEHICLE FIRE IF AN IGNITION SOURCE WERE PRESENT. A RECALL (RECALL 95V06300) TO REPLACE THE DEFECTIVE SEAL WAS ISSUED. BECAUSE OF A TIME LAPSE, THE MANUFACTURER HAS REFUSED TO HONOR THE RECALL ON THIS VEHICLE AND THE HAZARD STILL EXISTS. ANY ATTEMP... Read more
LINCOLN TOWN CAR (1995) - FUEL SYSTEM, GASOLINE Dec 5, 2011
Incident date: Dec 5, 2011
THE SEAL MATERIAL BETWEEN THE FUEL FILLER PIPE AND THE FUEL TANK IS DEFECTIVE AND DOES NOT PREVENT FUEL LEAKAGE. THIS FUEL LEAKAGE COULD RESULT IN A VEHICLE FIRE IF AN IGNITION SOURCE WERE PRESENT. A RECALL (RECALL 95V06300) TO REPLACE THE DEFECTIVE SEAL WAS ISSUED. BECAUSE OF A TIME LAPSE, THE MANUFACTURER HAS REFUSED TO HONOR THE RECALL ON THIS VEHICLE AND THE HAZARD STILL EXISTS. ANY ATTEMP... Read more
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