Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 19,021 complaints for LINCOLN
Incident date: Jul 30, 2012
ON THE PREVIOUS DAY I HAD REPLACED THE LEFT SIDE LOW BEAM HEADLIGHT BULB TWICE WHICH DID NOT FIX THE PROBLEM. THOUGHT IT WOULD BE A SIMPLE FIX FOR A BURNT OUT BULB. TURNS OUT THE ORIGIONAL BULB WAS NOT BAD AT ALL. TOOK CAR TO DEALER FOR DIAGNOSTIC CHECK. PROBLEM TURNED OUT TO BE A LIGHTING MODULE ($659.25 PART) NOT REPAIRABLE, THAT HAD TO BE PROGRAMED ($239.63 FEE) BY DEALER BEFORE BEING REINSTALL... Read more
Incident date: Jul 30, 2012
ON THE PREVIOUS DAY I HAD REPLACED THE LEFT SIDE LOW BEAM HEADLIGHT BULB TWICE WHICH DID NOT FIX THE PROBLEM. THOUGHT IT WOULD BE A SIMPLE FIX FOR A BURNT OUT BULB. TURNS OUT THE ORIGIONAL BULB WAS NOT BAD AT ALL. TOOK CAR TO DEALER FOR DIAGNOSTIC CHECK. PROBLEM TURNED OUT TO BE A LIGHTING MODULE ($659.25 PART) NOT REPAIRABLE, THAT HAD TO BE PROGRAMED ($239.63 FEE) BY DEALER BEFORE BEING REINSTALL... Read more
Incident date: Jul 27, 2012
IM FILING THIS COMPLAINT DUE TO HAVING ISSUES WITH MY 06 LINCOLN ZEPHYR. WHILE DRIVING MY PASSENGER SIDE AIR BAG LIGHT TURNED ON AND IN ORDER TO GET THE LIGHT TO TURN OFF I HAD TO TURN OFF MY VEHICLE AND RESTARTED IT BUT THE LIGHT HAS NOT COME BACK ON SINCE THEN. IM ALSO HAVING PROBLEMS WITH MY PASSENGER SIDE A/C SEAT CLIMATE CONTROL RANDOMLY TURNING OFF COMPLETELY ON ITS OWN. IM ALSO HAVING ISSUE... Read more
Incident date: Jul 27, 2012
IM FILING THIS COMPLAINT DUE TO HAVING ISSUES WITH MY 06 LINCOLN ZEPHYR. WHILE DRIVING MY PASSENGER SIDE AIR BAG LIGHT TURNED ON AND IN ORDER TO GET THE LIGHT TO TURN OFF I HAD TO TURN OFF MY VEHICLE AND RESTARTED IT BUT THE LIGHT HAS NOT COME BACK ON SINCE THEN. IM ALSO HAVING PROBLEMS WITH MY PASSENGER SIDE A/C SEAT CLIMATE CONTROL RANDOMLY TURNING OFF COMPLETELY ON ITS OWN. IM ALSO HAVING ISSUE... Read more
Incident date: Jul 27, 2012
IM FILING THIS COMPLAINT DUE TO HAVING ISSUES WITH MY 06 LINCOLN ZEPHYR. WHILE DRIVING MY PASSENGER SIDE AIR BAG LIGHT TURNED ON AND IN ORDER TO GET THE LIGHT TO TURN OFF I HAD TO TURN OFF MY VEHICLE AND RESTARTED IT BUT THE LIGHT HAS NOT COME BACK ON SINCE THEN. IM ALSO HAVING PROBLEMS WITH MY PASSENGER SIDE A/C SEAT CLIMATE CONTROL RANDOMLY TURNING OFF COMPLETELY ON ITS OWN. IM ALSO HAVING ISSUE... Read more
Incident date: Jul 30, 2012
TL* THE CONTACT OWNS A 2009 LINCOLN MKZ. THE CONTACT STATED THAT THE STEERING WOULD CONSTANTLY PULL TO THE RIGHT WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED AND REALIGNED THE STEERING WHEEL WITH THE CORRECT SPECIFICATIONS. AFTER PICKING UP THE VEHICLE FROM THE DEALER THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WOULD BE TAKEN BACK TO THE DEALER F... Read more
Incident date: Oct 23, 2010
ON SIX OCCASIONS A FLAME FOLLOWED BY BILLOWING BACK SMOKE HAS POURED FROM MY VEHICLE. EACH TIME THE DEALERSHIP REPLACED THE TURBOCHARGER - ONLY TO HAVE IT HAPPEN AGAIN. *TR
Fire
Incident date: May 30, 2012
TL* THE CONTACT OWNS A 2004 LINCOLN LS. THE CONTACT STATED THAT WHILE DRIVING 50 MPH THE VEHICLE STALLED AND THE ENGINE FAIL SAFE MODE MESSAGE ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE THROTTLE BODY AND COIL PACKS WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE... Read more
LINCOLN
CONTINENTAL
(1993) - STRUCTURE:FRAME AND MEMBERS
Jul 27, 2012
Incident date: Jun 22, 2012
TL* THE CONTACT OWNS A 1993 LINCOLN CONTINENTAL. THE CONTACT STATED THAT AFTER COMPLETING A LEFT HAND TURN, THE VEHICLE DIDN'T STRAIGHTENED WHICH FORCED THE CONTACT TO SWERVE IN THE OTHER DIRECTION/ THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSIS. THE DEALER STATED THAT THE REAR MOUNT BOLTS ON THE SUB-FRAME NEEDED TO BE REPLACED. THE MANUFACTURER WAS CONTACTED AND THEY STATED THAT THE VEHICL... Read more
Incident date: Jul 20, 2012
WHILE DRIVING NORTH ON AR HWY 9 A FEW MILES SOUTH OF MALVERN, ARKANSAS WITH MY WIFE IN THE FRONT PASSENGER SEAT AND MY SON IN THE SECOND ROW DIRECTLY BEHIND ME, A LOUD BANG OCCURRED. IN THE NEXT MOMENTS I REALIZED THE SIDE CURTAIN AIR BAGS DEPLOYED ON BOTH SIDES OF THE VEHICLE, A SMELL LIKE FIREWORKS BECAME IMMEDIATELY APPARENT, AND THE DRIVER'S SIDE SUN VISOR WAS DESTROYED AND HANGING DOWN DIREC... Read more
2 injured
Incident date: Jul 20, 2012
WHILE DRIVING NORTH ON AR HWY 9 A FEW MILES SOUTH OF MALVERN, ARKANSAS WITH MY WIFE IN THE FRONT PASSENGER SEAT AND MY SON IN THE SECOND ROW DIRECTLY BEHIND ME, A LOUD BANG OCCURRED. IN THE NEXT MOMENTS I REALIZED THE SIDE CURTAIN AIR BAGS DEPLOYED ON BOTH SIDES OF THE VEHICLE, A SMELL LIKE FIREWORKS BECAME IMMEDIATELY APPARENT, AND THE DRIVER'S SIDE SUN VISOR WAS DESTROYED AND HANGING DOWN DIREC... Read more
2 injured
Incident date: Jul 20, 2012
WHILE DRIVING NORTH ON AR HWY 9 A FEW MILES SOUTH OF MALVERN, ARKANSAS WITH MY WIFE IN THE FRONT PASSENGER SEAT AND MY SON IN THE SECOND ROW DIRECTLY BEHIND ME, A LOUD BANG OCCURRED. IN THE NEXT MOMENTS I REALIZED THE SIDE CURTAIN AIR BAGS DEPLOYED ON BOTH SIDES OF THE VEHICLE, A SMELL LIKE FIREWORKS BECAME IMMEDIATELY APPARENT, AND THE DRIVER'S SIDE SUN VISOR WAS DESTROYED AND HANGING DOWN DIREC... Read more
2 injured
LINCOLN
MKX
(2012) - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
Jul 26, 2012
Incident date: Jul 2, 2012
2012 LINCOLN MKX. CONSUMER STATES PROBLEM WITH VEHICLE NAVIGATION SYSTEM *TGW THE CONSUMER STATED SEVERAL MONTHS AFTER PURCHASING THE VEHICLE, HE WAS PROVIDED WITH A DISC WITH AN UPDATED PROGRAM TO SIMPLIFY THE USE OF THE SYSTEM AND MAKE IT MORE USER FRIENDLY. THE SYSTEM WAS INSTALLED BY THE DEALER, BUT THE SYSTEM IS STILL NOT USER FRIENDLY AND IS A HAZARD TO THE DRIVING PUBLIC. THE CONSUMER STA... Read more
Incident date: Jul 5, 2012
TL* THE CONTACT OWNS A 2003 LINCOLN AVIATOR. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE STARTED TO SHAKE ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE FAILURE AND ADVISED THAT THE CYLINDER HEAD IN THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS ... Read more
Incident date: Jul 5, 2012
TL* THE CONTACT OWNS A 2003 LINCOLN AVIATOR. THE CONTACT STATED THAT WHILE DRIVING 40 MPH, THE ENGINE WARNING LIGHT ILLUMINATED AS THE VEHICLE STARTED TO SHAKE ABNORMALLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE FAILURE AND ADVISED THAT THE CYLINDER HEAD IN THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE WHO OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS ... Read more
Incident date: Jul 17, 2012
ON JULY 17,2012 I GOT INTO MY 2007 LINCOLN MKX AND PUT THE KEY IN THE IGNITION. I HAVE A MEMORY SEAT SO IT STARTED TO GET INTO MY POSITION. WELL, THE SEAT BACK STARTED COMING FORWARD AND WOULD NOT STOP. IT PUSHED MY BODY INTO THE STEERING WHEEL WHILE THE SEAT BOTTOM CONTINUED TO MOVE FORWARD ALSO. I STARTED TO PANIC AS I WAS WEDGED INTO THE STEERING WHEEL AND MY KNEES WERE TIGHTLY PRESSED AGAINST... Read more
Incident date: Jul 28, 2005
THE ENGINE FAILURES BEGAN ON JULY 28, 2005 AND HAVE CONTINUED THROUGH THIS DATE. THIS ENGINE SHOULD HAVE BEEN RECALLED. THE TYPES OF PROBLEMS CAUSE THE ENGINE TO CREATE ERRONEOUS MECHANICAL READOUTS PREVENTING THE VEHICLE FROM PASSING STATE'S EMISSION INSPECTIONS. THE ENGINE SHUTS DOWN DUE TO FAULTY PLASTIC TENSIONERS CAUSING THE TIMING CHAINS TO BECOME LOOSE, THUS CAUSING ENGINE FAILURES. I'M... Read more
Incident date: Jul 28, 2005
THE ENGINE FAILURES BEGAN ON JULY 28, 2005 AND HAVE CONTINUED THROUGH THIS DATE. THIS ENGINE SHOULD HAVE BEEN RECALLED. THE TYPES OF PROBLEMS CAUSE THE ENGINE TO CREATE ERRONEOUS MECHANICAL READOUTS PREVENTING THE VEHICLE FROM PASSING STATE'S EMISSION INSPECTIONS. THE ENGINE SHUTS DOWN DUE TO FAULTY PLASTIC TENSIONERS CAUSING THE TIMING CHAINS TO BECOME LOOSE, THUS CAUSING ENGINE FAILURES. I'M... Read more
Incident date: Jul 28, 2005
THE ENGINE FAILURES BEGAN ON JULY 28, 2005 AND HAVE CONTINUED THROUGH THIS DATE. THIS ENGINE SHOULD HAVE BEEN RECALLED. THE TYPES OF PROBLEMS CAUSE THE ENGINE TO CREATE ERRONEOUS MECHANICAL READOUTS PREVENTING THE VEHICLE FROM PASSING STATE'S EMISSION INSPECTIONS. THE ENGINE SHUTS DOWN DUE TO FAULTY PLASTIC TENSIONERS CAUSING THE TIMING CHAINS TO BECOME LOOSE, THUS CAUSING ENGINE FAILURES. I'M... Read more
Incident date: Jul 15, 2012
TL* THE CONTACT OWNS A 2011 LINCOLN MKX. WHILE DRIVING APPROXIMATELY 65 MPH, A MESSAGE ILLUMINATED ON THE INSTRUMENT PANEL ASKING TO PERFORM A HEALTH REPORT SCAN OF THE VEHICLE. ONCE THE CONTACT AGREED TO THE SCAN THE VEHICLE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. ... Read more
Incident date: Jul 12, 2012
PARK MY CAR AFTER RETURNING FROM WORK. A COUPLE HOURS LATER MY WIFE RETURNED IN HER CAR AND NOTICED THE STRONG SMELL OF GASOLINE IN THE GARAGE. UPON FURTHER INSPECTION, THE WELD SEEM ON THE GAS TANK HAS SEPARATED AND LEAKING GAS. THERE IS A RECALL FOR THIS ISSUE # 08S06 BUT THE DEALERSHIP HAS INFORMED ME THAT MY MANUFACTURING DATE DOES NOT MATCH THAT OF THE RECALL. THIS TO ME SEEMS SUSPICIOUS. ... Read more
Incident date: Jul 9, 2012
TL* THE CONTACT OWNS A 2006 LINCOLN MARK LT. THE CONTACT STATED THAT THE DOORS COULD BE UNLOCKED BY ANY LINCOLN MARK LT KEY AND NOT JUST THE KEY PROVIDED FOR HIS PARTICULAR VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 93,000.
Incident date: Jun 15, 2010
TL* THE CONTACT OWNS A 2000 LINCOLN LS. THE CONTACT WAS TRAVELING 35 MPH WHEN THE HORN FAILED TO WORK. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 80,000 AND THE CURRENT MILEAGE WAS 120,000.
LINCOLN
CONTINENTAL
(1998) - VISIBILITY/WIPER
Jul 10, 2012
Incident date: Jan 1, 2008
TL* THE CONTACT OWNS A 1998 LINCOLN CONTINENTAL. THE CONTACT STATED THAT THE REARVIEW MIRROR WAS DEFECTIVE. THE MIRROR HAD A DAY NIGHT AUTOMATIC TINTING FEATURE. THE SEALS ON THE MIRROR FAILED AND THE FLUIDS LEAKED AND COVERED THE MIRROR. THE MIRROR COULD NOT LONGER BE USED AND WAS NOT FUNCTIONAL. THE CONTACT REPLACED THE MIRROR HIMSELF AND THE ORIGINAL MIRROR WAS TAKEN TO DEALER. THE DEALER WAS U... Read more
Incident date: Mar 10, 2010
I HAVE THREE MAJOR PROBLEMS WITH MY 2005 LINCOLN LS. THE FIRST PROBLEM IS I HAVE A HARD REVERSE AND THE GEARS STICK BETWEEN 30-35 MPH AS I ACCELERATE. SOMETIMES IT HAS A HARD BUMP ONCE IT STARTS ACCELERATING! THE SECOND PROBLEM IS THAT I HAVE REPLACED TWO IGNITION COILS WITHIN A YEAR APART AND NOW I HAVE TWO MORE IGNITION COILS THAT NEED TO BE REPLACED PER P0354, P0301AND P0304.I HAVE REPLACED THE... Read more
Incident date: Mar 10, 2010
I HAVE THREE MAJOR PROBLEMS WITH MY 2005 LINCOLN LS. THE FIRST PROBLEM IS I HAVE A HARD REVERSE AND THE GEARS STICK BETWEEN 30-35 MPH AS I ACCELERATE. SOMETIMES IT HAS A HARD BUMP ONCE IT STARTS ACCELERATING! THE SECOND PROBLEM IS THAT I HAVE REPLACED TWO IGNITION COILS WITHIN A YEAR APART AND NOW I HAVE TWO MORE IGNITION COILS THAT NEED TO BE REPLACED PER P0354, P0301AND P0304.I HAVE REPLACED THE... Read more
Incident date: Jul 5, 2012
PRESSED ON ACCELERATOR AND CAR JERKED AND STALLED AS RED LIGHT TURNED GREEN. THE DELAY AND SUDDEN JERK ALMOST CAUSING A REAR END COLLISION IN THE INTERSECTION. TRANSMISSION HAS BEEN INTERMITTENTLY SURGING FOR THE LAS 2-3 THOUSAND MILES. INCREDIBLY SCARY TO DRIVE THIS VEHICLE IN NORMAL TRAFFIC CONDITIONS. *TR
Incident date: Jul 4, 2012
TL* THE CONTACT OWNS A 2000 LINCOLN LS. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE FRONT PASSENGER WHEEL DETACHED FROM THE VEHICLE. THE CONTACT WAS ABLE TO PULL OVER AND NOTICED THAT THE ENTIRE WHEEL AND ASSEMBLY WAS DETACHED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS CONTACTED AND THEY ADVISED THAT THE V... Read more
Incident date: Feb 15, 2012
WHILE DRIVING HOME LAST EVENING,I SLOWED FOR THE STOP LIGHT @ RT 83 & RT 7, IN PALOS HEIGHTS, IL. AS I CAME TO A COMPLETE STOP, MY BRAKES LOCKED, VIBRATIONS SHOOK THE ENTIRE VEHICLE, I RELEASED THE BRAKE PEDAL, AND BEGAN TO SMELL A BURNING SMELL--NO BRAKE FAILURE LIGHT CAME ON. I INCHED FORWARD- A LOUD GRINDINGSOUND WAS EVIDENT. I STOPPED THE VEHICLE- WAITED FOR THE LIGHT TO CHANGE, BEGAN DRIVI... Read more
Incident date: Jun 12, 2012
MY AVIATOR WAS SHIFTING ROUGH FOR LESS THAN 24 HOURS WHEN THE TRANSFER CASE WENT OUT. LUCKILY, I HAD ONLY PULLED OUT OF MY DRIVEWAY WHEN IT HAPPENED. THE VEHICLE MADE AN AWFUL WHINNING AND SCREECHING NOISE AND BECAME IMPOSSIBLE TO DRIVE FORWARD. I WAS ABLE TO WRESTLE IT INTO REVERSE TO GET IT IN MY DRIVEWAY. I LIVE ON A BUSY COUNTRY ROAD, THIS COULD HAVE BEEN DANGEROUS FOR ME AND MY 3 KIDS. I HAD... Read more
Incident date: Jul 3, 2012
OUTPUT SPEED SENSOR FAILURE, DUE TO A KNOWN TENDENCY TO SHORT IN THE SENSOR WIRING FOR 2007 LINCOLN MKX AND FORD EDGE VEHICLES. THIS WILL RESULT IN THE WRENCH ICON TO LIGHT UP ON DASH AND VEHICLE WILL SPEEDOMETER WILL BE STUCK AT 0. THE WORST AND MOST DANGEROUS SYMPTOM, HOWEVER, IS THAT THE VEHICLE WILL THEN BE STUCK IN 5TH GEAR, RESULTING IN EXTREMELY SLOW ACCELERATION FROM A STOP OR LOW SPEEDS... Read more
Incident date: Jul 3, 2012
OUTPUT SPEED SENSOR FAILURE, DUE TO A KNOWN TENDENCY TO SHORT IN THE SENSOR WIRING FOR 2007 LINCOLN MKX AND FORD EDGE VEHICLES. THIS WILL RESULT IN THE WRENCH ICON TO LIGHT UP ON DASH AND VEHICLE WILL SPEEDOMETER WILL BE STUCK AT 0. THE WORST AND MOST DANGEROUS SYMPTOM, HOWEVER, IS THAT THE VEHICLE WILL THEN BE STUCK IN 5TH GEAR, RESULTING IN EXTREMELY SLOW ACCELERATION FROM A STOP OR LOW SPEEDS... Read more
Incident date: Jun 23, 2012
THE DOOR HANDLE TO OPEN THE DRIVERS DOOR IS STUCK OUT AND THE DOOR CANNOT BE OPENED FROM THE INSIDE OF THE CAR. IF IN AN ACCIDENT, YOU COULD DIE. FORD DEALER TOLD ME TUFF LUCK, THE PART IS DISCONTINUED AND IMPOSSIBLE TO REPAIR. POOR DESIGN, POOR RESPONSE FROM FORD. IF THERE IS A FIRE OR ACCIDENT, YOU CANNOT EXIT THE CAR. FORD NEEDS ORDERS TO RECALL THESE CARS AND FIX THE PROBLEM SO INNOCENT PEOPLE... Read more
Incident date: May 24, 2012
I WAS RECENTLY IN A CAR ACCIDENT IN BALTIMORE, MD. AND WHEN I GOT HIT MY AIR BAGS DIDN'T DEPLOY EVEN THOUGH MY CAR TOOK A HUGE HIT TO THE FRONT DRIVERS SIDE. I WOULD LIKE TO FIND OUT WHY THIS DIDN'T HAPPEN. *JB
Crash
2 injured
Incident date: Jan 1, 2007
1994 LINCOLN TOWN CAR, REGARDING A POTENTIAL UNDERHOOD FIRE RISK. CONSUMER STATED VEHICLE CAUGHT FIRE. UPDATED 06/26/12 *BF THE CONSUMER SENT SUPPLIED THE RECALL NOTICE. RECALL# 07V336000. *JB
Fire
Incident date: Jun 15, 2012
THE PASSIVE RESTRAINT INDICATOR LIGHT (SHOWS AN AIRBAG AND SEATBELT), ALSO CALLED SEATBELT RETRACTOR, CAME ON AND REMAINED ON WITH AN AUDIBLE ALARM (5 BEEPS, 5 TIMES) REPEATING EVERY 30 MINUTES. THE PROBLEM DIAGNOSIS WAS FOR THE LEFT FRONT SEAT BELT PRETENSIONER ( DRIVER'S SIDE). A LINCOLN DEALER SERVICE EMPLOYEE SAID THE AIRBAG WILL NOT WORK WITH THIS PROBLEM. AT ANOTHER LINCOLN DEALERSHIP I WAS ... Read more
Incident date: Jun 15, 2012
THE PASSIVE RESTRAINT INDICATOR LIGHT (SHOWS AN AIRBAG AND SEATBELT), ALSO CALLED SEATBELT RETRACTOR, CAME ON AND REMAINED ON WITH AN AUDIBLE ALARM (5 BEEPS, 5 TIMES) REPEATING EVERY 30 MINUTES. THE PROBLEM DIAGNOSIS WAS FOR THE LEFT FRONT SEAT BELT PRETENSIONER ( DRIVER'S SIDE). A LINCOLN DEALER SERVICE EMPLOYEE SAID THE AIRBAG WILL NOT WORK WITH THIS PROBLEM. AT ANOTHER LINCOLN DEALERSHIP I WAS ... Read more
Incident date: Jun 15, 2012
THE PASSIVE RESTRAINT INDICATOR LIGHT (SHOWS AN AIRBAG AND SEATBELT), ALSO CALLED SEATBELT RETRACTOR, CAME ON AND REMAINED ON WITH AN AUDIBLE ALARM (5 BEEPS, 5 TIMES) REPEATING EVERY 30 MINUTES. THE PROBLEM DIAGNOSIS WAS FOR THE LEFT FRONT SEAT BELT PRETENSIONER ( DRIVER'S SIDE). A LINCOLN DEALER SERVICE EMPLOYEE SAID THE AIRBAG WILL NOT WORK WITH THIS PROBLEM. AT ANOTHER LINCOLN DEALERSHIP I WAS ... Read more
Incident date: Jun 17, 2012
AS I WAS APPROACHING MY LEFT TURN INTO THE COMMUNITY I LIVE IN AND DRIVING ABOUT 45 MPH, I STEPPED ONTO THE BRAKE AND THE CAR ENGINE STARTED ACCELERATING. THERE WAS A VEHICLE APPROACHING IN THE OPPOSITE DIRECTION WHICH WAS THE REASON I WAS TRYING TO STOP. I PUSHED DOWN ON THE BRAKE BUT THE ENGINE CONTINUED TO ACCELERATE. I SHIFTED INTO NEUTRAL AND THE ENGINE SLOWED DOWN. THIS IS A VERY DANGE... Read more
Incident date: Jun 1, 2011
TL* THE CONTACT OWNS A 2011 LINCOLN MKS. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH WITH THE LOW BEAM HEADLIGHTS ACTIVATED, OTHER DRIVERS WERE COMPLAINING OF THE LIGHTS BEING EXTREMELY BRIGHT. THE DEALER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO WAY THE LIGHTS COULD BE ADJUSTED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAG... Read more
Incident date: Jun 8, 2011
WHEELS ON CAR ARE SO CORRODED AIR WILL NOT HOLD IN THEM LOST OF AIR PRESSURE RESULTS IN TIRE WEAR LOST CONTROL OF VEHICLE UNSURE BRAKING REDOING BALANCE ON TIRES AND HOST OF OTHER PROBLEMS SUCH AS WEAR ON SHOCKS AND STRUTS VIBRATING OF CAR CAUSING STRUCTURE PARTS TO COME LOOSE AND ARE FALL OUT OF LINE(HOOD HEADLIGHTS,FRONT BUMPER,FRONT FENDERS FRONT DOORS ECT.)THE CORROSIVE WHEEL ARE SO BAD FROM ... Read more
Incident date: Jun 8, 2011
WHEELS ON CAR ARE SO CORRODED AIR WILL NOT HOLD IN THEM LOST OF AIR PRESSURE RESULTS IN TIRE WEAR LOST CONTROL OF VEHICLE UNSURE BRAKING REDOING BALANCE ON TIRES AND HOST OF OTHER PROBLEMS SUCH AS WEAR ON SHOCKS AND STRUTS VIBRATING OF CAR CAUSING STRUCTURE PARTS TO COME LOOSE AND ARE FALL OUT OF LINE(HOOD HEADLIGHTS,FRONT BUMPER,FRONT FENDERS FRONT DOORS ECT.)THE CORROSIVE WHEEL ARE SO BAD FROM ... Read more
Incident date: Jun 8, 2011
WHEELS ON CAR ARE SO CORRODED AIR WILL NOT HOLD IN THEM LOST OF AIR PRESSURE RESULTS IN TIRE WEAR LOST CONTROL OF VEHICLE UNSURE BRAKING REDOING BALANCE ON TIRES AND HOST OF OTHER PROBLEMS SUCH AS WEAR ON SHOCKS AND STRUTS VIBRATING OF CAR CAUSING STRUCTURE PARTS TO COME LOOSE AND ARE FALL OUT OF LINE(HOOD HEADLIGHTS,FRONT BUMPER,FRONT FENDERS FRONT DOORS ECT.)THE CORROSIVE WHEEL ARE SO BAD FROM ... Read more
Incident date: Jun 8, 2011
WHEELS ON CAR ARE SO CORRODED AIR WILL NOT HOLD IN THEM LOST OF AIR PRESSURE RESULTS IN TIRE WEAR LOST CONTROL OF VEHICLE UNSURE BRAKING REDOING BALANCE ON TIRES AND HOST OF OTHER PROBLEMS SUCH AS WEAR ON SHOCKS AND STRUTS VIBRATING OF CAR CAUSING STRUCTURE PARTS TO COME LOOSE AND ARE FALL OUT OF LINE(HOOD HEADLIGHTS,FRONT BUMPER,FRONT FENDERS FRONT DOORS ECT.)THE CORROSIVE WHEEL ARE SO BAD FROM ... Read more
Incident date: May 12, 2012
TL* THE CONTACT OWNS A 1997 LINCOLN MARK VIII LSC. THE CONTACT STATED THAT THE REFRIGERATION DISCHARGE LINE FAILED DUE TO RUST AND CORROSION. THE VEHICLE WAS TAKEN TO THE DEALER BECAUSE THE AIR CONDITIONER FAILED AFTER THEY INSTALLED R134A REFRIGERATION. THE MANUFACTURER WAS NOTIFIED WHO STATED HE SHOULD CALL THE DEALER TO GET THE VEHICLE REPAIRED AGAIN. THE FAILURE MILEAGE WAS 103,000. UPDATED 0... Read more
Incident date: Jan 3, 2012
TL* THE CONTACT OWNS 2003 LINCOLN AVIATOR. THE CONTACT STATED WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THE CONTACT WAS INFORMED THAT THE SPARK PLUGS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE M... Read more
Incident date: Jun 6, 2006
TL* THE CONTACT OWNS A 2005 LINCOLN TOWN CAR. THE CONTACT STATED THAT WHILE ATTEMPTING TO STOP AT A RED LIGHT, THE BRAKES FAILED. THE CONTACT STATED THAT HE WAS ABLE TO STOP THE VEHICLE BY DOWN SHIFTING AND SHUTTING OFF THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VE... Read more
Incident date: Jun 1, 2012
TL* THE CONTACT OWNS A 2004 LINCOLN AVIATOR. THE CONTACT STATED THAT THE GEAR SHIFTER FAILED WHILE TRYING TO SHIFT INTO REVERSE. THE CONTACT STATED THAT SHE DEPRESSED THE BRAKE PEDAL AND TRIED TO CHANGE GEARS BUT THE VEHICLE WOULD NOT RESPOND. SHE THEN ATTEMPTED TO REMOVE THE KEY FROM THE IGNITION BUT THE KEY COULD NOT BE REMOVED. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION AND THE CONTACT... Read more
Incident date: May 12, 2012
BACKED CROOKEDLY INTO PARKING SLOT IN PUBLIC PARKING LOT. TRIED TO STRAIGHTEN CAR IN SLOT BY SLOWLY MOVING FORWARD. CAR ON ITS OWN LURCHED AHEAD AT HIGH RATE OF SPEED; BRAKES HAD LITTLE EFFECT AND I STRUCK A PARKED CAR. SOMEHOW SHIFTED INTO REVERSE AND CAR ON ITS OWN GAINED FEROCIOUS SPEED TRAVELING BACKWARDS. THIS FORWARD, THEN BACKWARD PATTERN CONTINUED ON ITS OWN WHILE I STRUGGLED TO CONTROL TH... Read more
Crash
Incident date: May 12, 2012
BACKED CROOKEDLY INTO PARKING SLOT IN PUBLIC PARKING LOT. TRIED TO STRAIGHTEN CAR IN SLOT BY SLOWLY MOVING FORWARD. CAR ON ITS OWN LURCHED AHEAD AT HIGH RATE OF SPEED; BRAKES HAD LITTLE EFFECT AND I STRUCK A PARKED CAR. SOMEHOW SHIFTED INTO REVERSE AND CAR ON ITS OWN GAINED FEROCIOUS SPEED TRAVELING BACKWARDS. THIS FORWARD, THEN BACKWARD PATTERN CONTINUED ON ITS OWN WHILE I STRUGGLED TO CONTROL TH... Read more
Crash