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Vehicle Safety

Vehicle Recalls320,000+ NHTSA safety recalls Browse VehiclesEvery make, model and year Complaints2.1M+ consumer safety complaints TSBs4.7M technical service bulletins VIN LookupDecode any vehicle VIN instantly OBD Codes12,000+ diagnostic trouble codes Fuel EconomyEPA MPG data for all vehicles Safety Ratings11,700+ NHTSA crash test ratings Investigations5,300+ NHTSA defect investigations StatisticsRecall trends & safety analysis Compare VehiclesTwo vehicles side by side

Consumer Safety

Product Safety9,700+ CPSC product recalls Food Safety28,600+ FDA food recalls Pet Safety1.3M FDA animal adverse events Drug Safety17,500+ FDA drug recalls Device Safety38,400+ FDA device recalls Workplace Safety102,900+ OSHA injury reports Brand HistoryRecall lookup by company

Infrastructure

Bridge Safety624,000 bridge inspections Aviation Safety30,000+ NTSB aviation events Dam Safety92,600 dam safety records Water Safety433,000+ public water systems Railroad Safety438,000+ rail crossings Pipeline Safety8,800+ pipeline incidents State DashboardsSafety grades for all 50 states ZIP ReportAny 5-digit ZIP across 9 datasets

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Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints
138,663 Reported Crashes
56,255 Reported Fires
8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 18,739 complaints for LINCOLN

LINCOLN NAVIGATOR (2006) — SUSPENSION Dec 18, 2011
Incident date: Sep 26, 2008
DROVE THE VEHICLE OFF ROAD, HIT A SEVERE POTHOLE, AIR RIDE SUSPENSION HAS CONSTANTLY FAILED AND FORD HAS NEVER REPAIRED IT. *TR
LINCOLN NAVIGATOR (2001) — SUSPENSION Dec 15, 2011
Incident date: Dec 15, 2011
TL* THE CONTACT OWNS A 2001 LINCOLN NAVIGATOR. THE CONTACT WAS DRIVING 5 MPH WHEN THE REAR TRAILING ARM AND DRIVESHAFT FRACTURED AS A RESULT OF CORROSION. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 140,000.
LINCOLN NAVIGATOR (1998) — ENGINE AND ENGINE COOLING Dec 14, 2011
Incident date: Jul 2, 2011
TL* THE CONTACT OWNS A 1998 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC STOP, THE VEHICLE CAUGHT ON FIRE WITHOUT WARNING. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE AND THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT ADVISED THAT THE FIRE HAD ORIGINATED FROM THE ENGINE AND RULED THE FIRE AS A MECHANICAL FAILURE. A FIRE REPORT WAS FILED AND AVAILABLE. THERE WER... Read more
Fire
LINCOLN NAVIGATOR (2000) — STRUCTURE Dec 14, 2011
Incident date: Dec 14, 2011
MY SPARE TIRE FELL OUT FROM BENEATH MY TRUCK. THE CABLE WAS SPLIT AT THE END. THE SMALL CONNECTOR THAT IS ATTACHED TO THE CABLE HAD SEPARATED FROM THE END OF THE CABLE WHICH ALSO HOLDS A METAL PAD IN PLACE. THE PAD ALLOWS THE SPARE TIRE TO BE RAISED OR LOWERED. ALL PARTS WERE RETRIEVED, THE SPARE TIRE, METAL PAD AND CONNECTOR. THE SPARE TIRE HOIST ASSEMBLY WAS STILL OPERATIONAL, MINUS THE PARTS T... Read more
LINCOLN NAVIGATOR (2000) — TIRES:TEMPORARY/EMERGENCY SPARE TIRE Dec 14, 2011
Incident date: Dec 14, 2011
MY SPARE TIRE FELL OUT FROM BENEATH MY TRUCK. THE CABLE WAS SPLIT AT THE END. THE SMALL CONNECTOR THAT IS ATTACHED TO THE CABLE HAD SEPARATED FROM THE END OF THE CABLE WHICH ALSO HOLDS A METAL PAD IN PLACE. THE PAD ALLOWS THE SPARE TIRE TO BE RAISED OR LOWERED. ALL PARTS WERE RETRIEVED, THE SPARE TIRE, METAL PAD AND CONNECTOR. THE SPARE TIRE HOIST ASSEMBLY WAS STILL OPERATIONAL, MINUS THE PARTS T... Read more
LINCOLN NAVIGATOR (2004) — POWER TRAIN Dec 13, 2011
Incident date: Oct 20, 2004
SHIFTER ASSEMBLY BREAKS AND MAKES IT IMPOSSIBLE TO REMOVE THE KEY FROM THE VEHICLE WHICH COULD RESULT IN THEFT. POWER LIFTGATE WILL NOT WORK CORRECTLY WHICH COULD CAUSE IT TO CLOSE ON TOP IF YOU. DRIVERS SIDE POWER RUNNING BOARDS ARE FAULTY AND BECOME A TRIP HAZARD. *TR
LINCOLN NAVIGATOR (2004) — STRUCTURE Dec 13, 2011
Incident date: Oct 20, 2004
SHIFTER ASSEMBLY BREAKS AND MAKES IT IMPOSSIBLE TO REMOVE THE KEY FROM THE VEHICLE WHICH COULD RESULT IN THEFT. POWER LIFTGATE WILL NOT WORK CORRECTLY WHICH COULD CAUSE IT TO CLOSE ON TOP IF YOU. DRIVERS SIDE POWER RUNNING BOARDS ARE FAULTY AND BECOME A TRIP HAZARD. *TR
LINCOLN NAVIGATOR (2004) — ELECTRICAL SYSTEM Dec 13, 2011
Incident date: Oct 20, 2004
SHIFTER ASSEMBLY BREAKS AND MAKES IT IMPOSSIBLE TO REMOVE THE KEY FROM THE VEHICLE WHICH COULD RESULT IN THEFT. POWER LIFTGATE WILL NOT WORK CORRECTLY WHICH COULD CAUSE IT TO CLOSE ON TOP IF YOU. DRIVERS SIDE POWER RUNNING BOARDS ARE FAULTY AND BECOME A TRIP HAZARD. *TR
LINCOLN LS (2000) — STEERING Dec 13, 2011
Incident date: Sep 2, 2011
I BOUGHT MY LINCOLN LS IN AUGUST IN SEPTEMBER IT STARTED MESSING UP WHEN I WOULD GET ON THE INTERSTATE IT WOULD STOP IN THE MIDDLE OF DRIVING AND THE STEERING WHEEL WILL NOT MOVE SO THAT I CAN PULL OVER IT IS VERY DANGEROUS. *TR
LINCOLN LS (2000) — VEHICLE SPEED CONTROL Dec 13, 2011
Incident date: Sep 2, 2011
I BOUGHT MY LINCOLN LS IN AUGUST IN SEPTEMBER IT STARTED MESSING UP WHEN I WOULD GET ON THE INTERSTATE IT WOULD STOP IN THE MIDDLE OF DRIVING AND THE STEERING WHEEL WILL NOT MOVE SO THAT I CAN PULL OVER IT IS VERY DANGEROUS. *TR
LINCOLN LS (2000) — ENGINE AND ENGINE COOLING Dec 13, 2011
Incident date: Sep 2, 2011
I BOUGHT MY LINCOLN LS IN AUGUST IN SEPTEMBER IT STARTED MESSING UP WHEN I WOULD GET ON THE INTERSTATE IT WOULD STOP IN THE MIDDLE OF DRIVING AND THE STEERING WHEEL WILL NOT MOVE SO THAT I CAN PULL OVER IT IS VERY DANGEROUS. *TR
LINCOLN NAVIGATOR (2003) — VEHICLE SPEED CONTROL Dec 9, 2011
Incident date: Dec 3, 2011
TL* THE CONTACT OWNS A 2003 LINCOLN AVIATOR. WHILE DRIVING 20 MPH, THE ACCELERATOR PEDAL REMAINED STUCK TO THE FLOOR. THE DEALER INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT THE ACCELERATOR CABLE WAS FRACTURED. THE CONTACT WAS AWAITING REPAIRS TO THE VEHICLE. THE CONTACT WAS ALSO AWAITING A RESPONSE FROM THE MANUFACTURER. THE APPROXIMATE FAILURE MILEAGE WAS 90,300. THE VIN WAS UNAVAIL... Read more
LINCOLN MKX (2011) — ENGINE AND ENGINE COOLING Dec 9, 2011
Incident date: Nov 20, 2011
TL* THE CONTACT OWNS A 2011 LINCOLN MKX. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 70 MPH, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE THEN COASTED TO THE SIDE OF THE ROAD. IN ADDITION, THE GPS NAVIGATION SYSTEM FAILED TO OPERATE CORRECTLY. THE ENGINE RESTARTED AND THE CONTACT WAS ABLE TO RESUME AS NORMAL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHERE THE COMPUTER CONTROL MODU... Read more
LINCOLN TOWN CAR (2001) — VISIBILITY Dec 8, 2011
Incident date: Dec 1, 2011
TL* THE CONTACT OWNS A 2001 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 50 MPH, THE CONTACT NOTICED THAT THE WINDSHIELD WIPERS BEGAN TO FUNCTION ERRATICALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC ADVISED THAT THE MOTOR COULD POSSIBLY NEED REPLACING. THE VEHICLE WAS NOT REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 01V258000 (VISIBILITY:WINDSHIELD WIPER/... Read more
LINCOLN CONTINENTAL (1999) — SUSPENSION Dec 7, 2011
Incident date: Dec 3, 2011
TL* THE CONTACT OWNS A 1999 LINCOLN CONTINENTAL. THE CONTACT WAS DRIVING AT 45 MPH WHEN THE FRONT DRIVER SIDE TIRE FAILED. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC AND LOCATED THE FAILURE AT THE FRONT TIE ROD AND BALL JOINT, THE MECHANIC ADVISED THAT THE COMPONENTS HAD FAILED, CAUSING THE TIRE TO WEAR PREMATURELY AND SPLIT IN HALF. THE VEHICLE WAS NOT REPAIRED. THE FA... Read more
LINCOLN NAVIGATOR (1998) — POWER TRAIN Dec 5, 2011
Incident date: Nov 29, 2011
TL* THE CONTACT OWNS A 1998 LINCOLN NAVIGATOR. THE CONTACT STATED THAT THE VEHICLE CONTINUED TO ROLL FORWARD AFTER SHIFTING INTO PARK. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER: 97V171000 (POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR PO... Read more
LINCOLN TOWN CAR (1995) — FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP Dec 5, 2011
Incident date: Dec 5, 2011
THE SEAL MATERIAL BETWEEN THE FUEL FILLER PIPE AND THE FUEL TANK IS DEFECTIVE AND DOES NOT PREVENT FUEL LEAKAGE. THIS FUEL LEAKAGE COULD RESULT IN A VEHICLE FIRE IF AN IGNITION SOURCE WERE PRESENT. A RECALL (RECALL 95V06300) TO REPLACE THE DEFECTIVE SEAL WAS ISSUED. BECAUSE OF A TIME LAPSE, THE MANUFACTURER HAS REFUSED TO HONOR THE RECALL ON THIS VEHICLE AND THE HAZARD STILL EXISTS. ANY ATTEMP... Read more
LINCOLN TOWN CAR (1995) — FUEL SYSTEM, GASOLINE Dec 5, 2011
Incident date: Dec 5, 2011
THE SEAL MATERIAL BETWEEN THE FUEL FILLER PIPE AND THE FUEL TANK IS DEFECTIVE AND DOES NOT PREVENT FUEL LEAKAGE. THIS FUEL LEAKAGE COULD RESULT IN A VEHICLE FIRE IF AN IGNITION SOURCE WERE PRESENT. A RECALL (RECALL 95V06300) TO REPLACE THE DEFECTIVE SEAL WAS ISSUED. BECAUSE OF A TIME LAPSE, THE MANUFACTURER HAS REFUSED TO HONOR THE RECALL ON THIS VEHICLE AND THE HAZARD STILL EXISTS. ANY ATTEMP... Read more
LINCOLN LS (2004) — ENGINE AND ENGINE COOLING Dec 3, 2011
Incident date: Oct 14, 2011
GOING FROM A STOP OR ACCELERATING ON THE HIGH WAY THE CAR WILL THROW A ETC CHECK ENGINE LIGHT AND WONT MOVE OVER 3-4 MILES PER HOUR. THEN GOES INTO A VERY ROUGH IDLE, UNTIL ONE TURNS OFF THE CAR AND RESTARTS THEN DRIVES FINE FOR A FEW MINS THE GOES RIGHT BACK INTO THE ETC ENGINE FAIL MODE.... VERY DANGERS IF MERGING ONTO TRAFFIC. ALMOST BEEN HIT SEVERAL TIMES CAUSE OF THE PROBLEM. *TR
LINCOLN LS (2004) — ELECTRICAL SYSTEM Dec 3, 2011
Incident date: Oct 14, 2011
GOING FROM A STOP OR ACCELERATING ON THE HIGH WAY THE CAR WILL THROW A ETC CHECK ENGINE LIGHT AND WONT MOVE OVER 3-4 MILES PER HOUR. THEN GOES INTO A VERY ROUGH IDLE, UNTIL ONE TURNS OFF THE CAR AND RESTARTS THEN DRIVES FINE FOR A FEW MINS THE GOES RIGHT BACK INTO THE ETC ENGINE FAIL MODE.... VERY DANGERS IF MERGING ONTO TRAFFIC. ALMOST BEEN HIT SEVERAL TIMES CAUSE OF THE PROBLEM. *TR
LINCOLN NAVIGATOR (2002) — SEAT BELTS Dec 3, 2011
Incident date: Dec 3, 2011
ON 12/03/11 WHEN MY HUSBAND STARTED OUR 2002 LINCOLN NAVIGATOR A LOUD BANG HAPPENED, MY SEAT BELT TIGHTENED ACROSS MY CHEST SO TIGHT IT HURT AND I COULDN'T BREATHE, THE CAR STARTED SMOKING SO BAD THAT MY OLDEST DAUGHTER JUMPED OUT OF THE TRUCK BECAUSE IT SCARED HER SO BAD. THE SEAT BELT WAS SO TIGHT IT WOULDN'T COME OFF AT FIRST WHICH SCARED ME BECAUSE THE SMOKE WAS BY THE SIDE OF MY HEAD! NOW THE... Read more
LINCOLN NAVIGATOR (2002) — ELECTRICAL SYSTEM Dec 3, 2011
Incident date: Dec 3, 2011
ON 12/03/11 WHEN MY HUSBAND STARTED OUR 2002 LINCOLN NAVIGATOR A LOUD BANG HAPPENED, MY SEAT BELT TIGHTENED ACROSS MY CHEST SO TIGHT IT HURT AND I COULDN'T BREATHE, THE CAR STARTED SMOKING SO BAD THAT MY OLDEST DAUGHTER JUMPED OUT OF THE TRUCK BECAUSE IT SCARED HER SO BAD. THE SEAT BELT WAS SO TIGHT IT WOULDN'T COME OFF AT FIRST WHICH SCARED ME BECAUSE THE SMOKE WAS BY THE SIDE OF MY HEAD! NOW THE... Read more
LINCOLN NAVIGATOR (2002) — EXTERIOR LIGHTING Dec 3, 2011
Incident date: Dec 3, 2011
ON 12/03/11 WHEN MY HUSBAND STARTED OUR 2002 LINCOLN NAVIGATOR A LOUD BANG HAPPENED, MY SEAT BELT TIGHTENED ACROSS MY CHEST SO TIGHT IT HURT AND I COULDN'T BREATHE, THE CAR STARTED SMOKING SO BAD THAT MY OLDEST DAUGHTER JUMPED OUT OF THE TRUCK BECAUSE IT SCARED HER SO BAD. THE SEAT BELT WAS SO TIGHT IT WOULDN'T COME OFF AT FIRST WHICH SCARED ME BECAUSE THE SMOKE WAS BY THE SIDE OF MY HEAD! NOW THE... Read more
LINCOLN MKT (2010) — VISIBILITY Dec 2, 2011
Incident date: Dec 2, 2011
SUN ROOF EXPLODED SHOWERING DRIVER AND PASSENGER WITH SHARDS OF GLASS CUTTING HANDS AND ARMS. I BELIEVE THE SUN ROOF SHOULD BE LANINATED GLASS. *TR
LINCOLN MKT (2010) — STRUCTURE:BODY Dec 2, 2011
Incident date: Dec 2, 2011
SUN ROOF EXPLODED SHOWERING DRIVER AND PASSENGER WITH SHARDS OF GLASS CUTTING HANDS AND ARMS. I BELIEVE THE SUN ROOF SHOULD BE LANINATED GLASS. *TR
LINCOLN LS (2003) — POWER TRAIN Dec 2, 2011
Incident date: Oct 1, 2011
THE TRANSMISSION FAILED AND HAS TO BE REPLACED PER GRAPEVINE FORD IN TEXAS. THESE FORDS HAVE HAD TRANSMISSIONS FAILING FOR YEARS AND YOU LAZY PEOPLE WON'T MAKE THEM RECALL THEM. EXACTLY HAS DOES ONE GET TO OWN A GOVERNMENT AGENCY?? *TR
LINCOLN NAVIGATOR (2004) — SUSPENSION Dec 2, 2011
Incident date: Mar 1, 2010
TL* THE CONTACT OWNS A 2004 LINCOLN NAVIGATOR. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE FRONT END OF THE VEHICLE DROPPED AND STARTED TO EXHIBIT A LOUD, ABNORMAL NOISE. THE CONTACT MENTIONED THAT THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE AIR COMPRESSOR FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO ADVI... Read more
LINCOLN MARK LT (2006) — ENGINE AND ENGINE COOLING Nov 30, 2011
Incident date: Nov 30, 2007
TL* THE CONTACT OWNS A 2006 LINCOLN MARK LT. THE CONTACT STATED WHILE DRIVING 55 MPH THE ENGINE LOST POWER CAUSING THE VEHICLE TO STALL. THE CONTACT MERGED THE VEHICLE ONTO THE SHOULDER WHERE IT RESTARTED IMMEDIATELY. THE ENGINE SAFE LIGHT ILLUMINATED EACH TIME THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES FOR THE FAILURE. A DIAGNOSTIC TEST WAS PERFORMED; HOWEVER, THERE WE... Read more
LINCOLN AVIATOR (2003) — POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT Nov 29, 2011
Incident date: Nov 28, 2011
SHIFTER KNOB ON 03 AVIATOR BROKE OFF. THE SHIFTER WAS LOCKED IN PLACE IN DRIVE AT A GREENLIGHT. IT SEEMS THAT A VERY CHEAP PLASTIC PIECE BROKE. THE DEALER QUOTED ME $1200 DOLLARS TO REPLACE THE ENTIRE SHIFTER ASSEMBLY. I AM CHECKING OTHER OPTIONS BUT SEEING THE FURTHER I LOOK THE MORE COMMON THIS PROBLEM. I AM NOT SURE HOW MANY COMPLAINTS IT TAKES BUT THIS IS A HORRIBLE SAFETY ISSUE. *KB
LINCOLN AVIATOR (2003) — POWER TRAIN Nov 29, 2011
Incident date: Nov 28, 2011
SHIFTER KNOB ON 03 AVIATOR BROKE OFF. THE SHIFTER WAS LOCKED IN PLACE IN DRIVE AT A GREENLIGHT. IT SEEMS THAT A VERY CHEAP PLASTIC PIECE BROKE. THE DEALER QUOTED ME $1200 DOLLARS TO REPLACE THE ENTIRE SHIFTER ASSEMBLY. I AM CHECKING OTHER OPTIONS BUT SEEING THE FURTHER I LOOK THE MORE COMMON THIS PROBLEM. I AM NOT SURE HOW MANY COMPLAINTS IT TAKES BUT THIS IS A HORRIBLE SAFETY ISSUE. *KB
LINCOLN TOWN CAR (2003) — SUSPENSION Nov 22, 2011
Incident date: Nov 20, 2011
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. THE CONTACT STATED THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE REPAIRED AND THE TECHNICIAN NOTICED THE REAR PASSENGER'S SIDE AXLE SEAL WAS LEAKING OIL. THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 04V328000 (SUSPENSION: REAR). THE CONTACT EXPERIENCED THE IDENTICAL FAILURE AS MENTIONED IN THE RECALL. THE MANUFACTURER WAS NOTIFIED AND STA... Read more
LINCOLN AVIATOR (2003) — STRUCTURE:BODY Nov 22, 2011
Incident date: Nov 17, 2011
TL* THE CONTACT OWNS A 2003 LINCOLN AVIATOR. THE CONTACT STATED THE REAR HATCH NEAR THE EMBLEM WAS CRACKED. THE HATCH WAS NEVER USED AND THERE WAS NEVER A CRASH THAT OCCURRED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THERE ARE NO RECALLS AND THE DEFECT WAS STRUCTURAL DAMAGE. THE REPAIR COST WILL BE AT THE OWNERS EXPENSE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE W... Read more
LINCOLN ZEPHYR (2006) — WHEELS Nov 21, 2011
Incident date: Oct 1, 2009
THE ALUMINUM WHEELS ON MY 2006 LINCOLN ZEPHYR ARE PEELING AT THE TIRE CONTACT POINT CAUSING A DETERIORATION OF THE SEAL CAPABILITY OF THE WHEEL. THE TIRES EVENTUALLY WON'T SEAL PROPERLY AND LOSE AIR PRESSURE UNTIL THE TIRE IS EITHER REINFLATED, OR GOES FLAT. THE DEALER WAS NOTIFIED, SEVERAL TIMES BUT WOULD ONLY CLEAN THE WHEELS, AND RESEAL AND REINFLATE THE TIRES. THIS TREATMENT LASTED APPROXIM... Read more
LINCOLN TOWN CAR (2005) — SERVICE BRAKES, HYDRAULIC Nov 20, 2011
Incident date: Dec 5, 2010
AFTER BEING PARKED IN PARKING LOT - ENGINE TURNED OFF, NO RADIO PLAYING, ETC. WE STARTED THE VEHICLE UP, BACKED UP, BRAKED, PUT IN DRIVE AND ACCELERATED AT WHICH TIME THE VEHICLE IMMEDIATELY ACCELERATED OUT OF CONTROL. BRAKES WOULD NOT STOP THE CAR. THE CAR CONTINUED TO ACCELERATE FASTER AND FASTER. WE RAN OVER A COUPLE OF ISLANDS, PULLED FIRE HYDRANT OUT OF THE GROUND, RAN INTO A WALL, VEHICLE... Read more
Crash 5 injured
LINCOLN TOWN CAR (2005) — POWER TRAIN Nov 20, 2011
Incident date: Dec 5, 2010
AFTER BEING PARKED IN PARKING LOT - ENGINE TURNED OFF, NO RADIO PLAYING, ETC. WE STARTED THE VEHICLE UP, BACKED UP, BRAKED, PUT IN DRIVE AND ACCELERATED AT WHICH TIME THE VEHICLE IMMEDIATELY ACCELERATED OUT OF CONTROL. BRAKES WOULD NOT STOP THE CAR. THE CAR CONTINUED TO ACCELERATE FASTER AND FASTER. WE RAN OVER A COUPLE OF ISLANDS, PULLED FIRE HYDRANT OUT OF THE GROUND, RAN INTO A WALL, VEHICLE... Read more
Crash 5 injured
LINCOLN TOWN CAR (2005) — VEHICLE SPEED CONTROL Nov 20, 2011
Incident date: Dec 5, 2010
AFTER BEING PARKED IN PARKING LOT - ENGINE TURNED OFF, NO RADIO PLAYING, ETC. WE STARTED THE VEHICLE UP, BACKED UP, BRAKED, PUT IN DRIVE AND ACCELERATED AT WHICH TIME THE VEHICLE IMMEDIATELY ACCELERATED OUT OF CONTROL. BRAKES WOULD NOT STOP THE CAR. THE CAR CONTINUED TO ACCELERATE FASTER AND FASTER. WE RAN OVER A COUPLE OF ISLANDS, PULLED FIRE HYDRANT OUT OF THE GROUND, RAN INTO A WALL, VEHICLE... Read more
Crash 5 injured
LINCOLN AVIATOR (2003) — ENGINE AND ENGINE COOLING Nov 17, 2011
Incident date: Oct 19, 2011
AT 76,000 MILES BEGAN HEARING A NOISE UNDER THE HOOD. IT WAS DETERMINED BY AN AUTHORIZED FORD DEALER THAT THE IDLER PULLEYS WERE BAD. CHANGED 3 PULLEYS AND THE NOISE WAS STILL THERE. DRIVING ON A COUNTRY PAVED ROAD AT 25 MILES AN HOUR A LOUD THUMP AND THE CAR DIED. COULD NOT GET IT RESTARTED. THE PLASTIC TENSIONER GUIDE BROKE CAUSING THE TIMING CHAIN TO COME OFF AND BROKE PISTONS, VALVES AND ... Read more
LINCOLN TOWN CAR (2003) — SUSPENSION Nov 17, 2011
Incident date: Nov 15, 2011
TL* THE CONTACT OWNS A 2003 LINCOLN TOWN CAR. WHILE DRIVING APPROXIMATELY 70 MPH, THE CONTACT HEARD A LOUD KNOCKING NOISE COMING FROM UNDER THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE MECHANIC ADVISED THAT THE REAR DRIVER SIDE AXLE AND WHEEL BEARINGS WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT REFERENCED NHTSA CAMPAIGN ID NUMBER: 04V328000 (SUSPENSI... Read more
LINCOLN TOWN CAR (2003) — EQUIPMENT:APPLIANCE:AIR CONDITIONER Nov 17, 2011
Incident date: Nov 1, 2011
2003 LINCOLN TOWN CAR. CONSUMER WRITES IN REGARDS TO A TOXIC MOLD PROBLEM *TGW THE CONSUMER WAS INFORMED THE VEHICLE WAS NOTORIOUS FOR BODY LEAKS. THE CONSUMER STATED WHEN HE WENT TO VACUUM THE RIGHT REAR FLOOR BOARD, HE NOTICED IT WAS SOAKED. THE DEALER PULLED UP THE CARPET AND DISCOVERED THE LEAK WAS COMING FROM THE A/C UNIT. THE DEALER INFORMED THE CONSUMER, IT WOULD COST $1200 TO PULL THE DAS... Read more
LINCOLN AVIATOR (2004) — SEATS Nov 16, 2011
Incident date: Jul 16, 2011
THE LEVER (AN "L" SHAPED LEVER) ON THE MIDDLE SEAT IS DEFECTIVE. WHILE PRESSING DOWN ON THE LEVER, THE LEVER SWUNG OVER AND HIT MY THUMB WITH SUCH FORCE THAT IT FRACTURED MY THUMB. IT APPEARS THAT THE COIL/SPRING ACTION IN THE SEAT IS DEFECTIVE AND DANGEROUS. UPDATED 11/25/11 *BF UPDATED 11/30/11 *TR
1 injured
LINCOLN AVIATOR (2004) — ENGINE AND ENGINE COOLING Nov 15, 2011
Incident date: Oct 3, 2011
VEHICLE SHUT OFF SUDDENLY AFTER A BEEPING SOUND AND A LOW OIL PRESSURE LIGHT AND BATTERY LIGHT CAME ON. THIS HAPPENED THREE TIMES THE SAME DAY AND AFTER SEEN THIS INCIDENT REPORTED BY OTHER CUSTOMERS, QUITE DANGEROUS CONSIDERING THAT ONE COULD BE HIT BY A VEHICLE DRIVING BEHIND IF THE DRIVER IS NOT KEEP SAFE DISTANCE AND CAN STOP. THE STEERING BECOMES STIFF AND THE BRAKES AND ACCELERATOR PEDALS G... Read more
LINCOLN ZEPHYR (2006) — WHEELS Nov 15, 2011
Incident date: Oct 7, 2010
AFTER HAVING MULTIPLE FLAT TIRES - WHICH I INCORRECTLY ATTRIBUTED TO BAD LUCK - I DISCOVERED THE PROBLEM WAS NOT MY TIRES AT ALL, BUT WAS INSTEAD, THE CHROME PEELING ON THE INNER RIM OF THE WHEELS, WHICH NOT ONLY CREATED AN AIR LEAK FROM THE SEAL NOT HOLDING, BUT ALSO DAMAGED THE VERY-EXPENSIVE-TO-REPLACE TIRES. I LEARNED THIS WHEN I TRIED TO PUT 4 NEW TIRES ON THE CAR, THINKING MAYBE ALL THE FLAT... Read more
LINCOLN MKX (2012) — ELECTRICAL SYSTEM Nov 14, 2011
Incident date: Nov 12, 2011
THE REAR PASSENGER DOOR LATCH MECHANISM CLOSED WITHOUT THE DOOR ACTUALLY BEING CLOSED. THIS CAUSED A FALSE POSITIVE CONDITION FOR THE "DOOR AJAR" WARNING SYSTEM. I THOUGHT THAT THE DOOR WAS SECURE, HOWEVER THE DOOR WAS IN FACT NOT LATCHED TO THE VEHICLE. MY EIGHT YEAR OLD DAUGHTER WAS SITTING IN THE SEAT. WERE IT NOT FOR THE PERCEPTION OF MY WIFE WHO SUSPECTED THAT THE DOOR WAS INSECURE I WOULD HA... Read more
LINCOLN MKX (2012) — STRUCTURE:BODY Nov 14, 2011
Incident date: Nov 12, 2011
THE REAR PASSENGER DOOR LATCH MECHANISM CLOSED WITHOUT THE DOOR ACTUALLY BEING CLOSED. THIS CAUSED A FALSE POSITIVE CONDITION FOR THE "DOOR AJAR" WARNING SYSTEM. I THOUGHT THAT THE DOOR WAS SECURE, HOWEVER THE DOOR WAS IN FACT NOT LATCHED TO THE VEHICLE. MY EIGHT YEAR OLD DAUGHTER WAS SITTING IN THE SEAT. WERE IT NOT FOR THE PERCEPTION OF MY WIFE WHO SUSPECTED THAT THE DOOR WAS INSECURE I WOULD HA... Read more
LINCOLN MKX (2012) — LATCHES/LOCKS/LINKAGES:DOORS:LATCH Nov 14, 2011
Incident date: Nov 12, 2011
THE REAR PASSENGER DOOR LATCH MECHANISM CLOSED WITHOUT THE DOOR ACTUALLY BEING CLOSED. THIS CAUSED A FALSE POSITIVE CONDITION FOR THE "DOOR AJAR" WARNING SYSTEM. I THOUGHT THAT THE DOOR WAS SECURE, HOWEVER THE DOOR WAS IN FACT NOT LATCHED TO THE VEHICLE. MY EIGHT YEAR OLD DAUGHTER WAS SITTING IN THE SEAT. WERE IT NOT FOR THE PERCEPTION OF MY WIFE WHO SUSPECTED THAT THE DOOR WAS INSECURE I WOULD HA... Read more
LINCOLN TOWN CAR (2003) — SUSPENSION:REAR Nov 10, 2011
Incident date: Nov 1, 2011
2003 LINCOLN TOWN CAR. CONSUMER WRITES IN REGARDS TO A SOUND IN THE REAR END OF VEHICLE *TGW THE CONSUMER STATED THE REPAIR SHOP FOUND TWO AXLES WITH GROOVES CUT INTO THE BEARING JOURNALS NEARS THE FLANGES. THE CONSUMER DISCOVERED A RECALL HAD BEEN ISSUED FOR THE PROBLEM. THE CONSUMER LEARNED THE GARAGE DID NOT REPLACE THE AXLES, BUT THE ROLLER BEARING WERE REPLACED. THE CONSUMER REFERENCED REC... Read more
LINCOLN NAVIGATOR (2004) — STRUCTURE:BODY:HOOD Nov 10, 2011
Incident date: Apr 14, 2010
ACCORDING TO MY , DECEASED WIFE, THE PROBLEM STARTS ON JULY 14, 2010. THE CAR BECAME BOUNCY IN THE FRONT WHILE IN MOTION, WE ARE STILL UNDER EXTENDED WARRANTY ON AUTO MAINTENANCE. MY WIFE WENT TO THE DEALER FINDLAY LINCOLN HERE HIN SAHARA ST LAS VEGAS REGARDING THIS PROBLEM, SOMEHOW THEY WERE ABLE TO FIX THE PROBLEM BUT AFTER 2 WEEKS AGAIN THE BOUNCY PROBLEM STARTED TO APPEAR, AGAIN SHE WENT TO ... Read more
LINCOLN NAVIGATOR (2004) — SUSPENSION Nov 10, 2011
Incident date: Apr 14, 2010
ACCORDING TO MY , DECEASED WIFE, THE PROBLEM STARTS ON JULY 14, 2010. THE CAR BECAME BOUNCY IN THE FRONT WHILE IN MOTION, WE ARE STILL UNDER EXTENDED WARRANTY ON AUTO MAINTENANCE. MY WIFE WENT TO THE DEALER FINDLAY LINCOLN HERE HIN SAHARA ST LAS VEGAS REGARDING THIS PROBLEM, SOMEHOW THEY WERE ABLE TO FIX THE PROBLEM BUT AFTER 2 WEEKS AGAIN THE BOUNCY PROBLEM STARTED TO APPEAR, AGAIN SHE WENT TO ... Read more
LINCOLN TOWN CAR (1998) — FUEL SYSTEM, GASOLINE Nov 10, 2011
Incident date: Jun 22, 2011
THE FUEL FILLER WILL NOT ACCEPT GASOLINE AT A NORMAL RATE. EVEN AT MINIMUM SPEED IT WILL SHUT OFF AND/OR SPIT FUEL BACK. HAVE USED DIFFERENT PUMPS, DIFFERENT STATIONS, DIFFERENT POSITIONS HAPPENS ALMOST 100% OF THE TIME. ALSO MAJOR WATER LEAKAGE AROUND WINDSHIELD ON PASSENGER SIDE OF CAR. *TR
LINCOLN TOWN CAR (1998) — VISIBILITY Nov 10, 2011
Incident date: Jun 22, 2011
THE FUEL FILLER WILL NOT ACCEPT GASOLINE AT A NORMAL RATE. EVEN AT MINIMUM SPEED IT WILL SHUT OFF AND/OR SPIT FUEL BACK. HAVE USED DIFFERENT PUMPS, DIFFERENT STATIONS, DIFFERENT POSITIONS HAPPENS ALMOST 100% OF THE TIME. ALSO MAJOR WATER LEAKAGE AROUND WINDSHIELD ON PASSENGER SIDE OF CAR. *TR
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